TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Buckley, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Buckley, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Buckley, Wales

Latest outage, problems and issue reports in Buckley and nearby locations:

• 
  Adam Sidor (@adam87sid) reported 15 minutes ago from Acton, Wales

  @ellhowarth @TSB Having the exact same problem. Ridiculous service. This banking service has impacted my day big time.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jamie robertson (@pinkjockalypse) reported 4 minutes ago

  @TSB Now, for the 2nd time this year I find myself unable to log into the app bacause it is 'unable to authenticate' my login. Please explain why this is happening repeatedly and why despite a promised investigation I received no results or an explanation from TSB.

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 4 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Dmp (@Prosserd68) reported 5 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  claire (@clpearse) reported 6 minutes ago

  @TSB @DJQueen_E Same here. No idea if my BAC transfer worked. App didn’t work at all initially, now slow and glitchy

• 
  klicea-nicole (@kliceanicole_xo) reported 6 minutes ago

  literally been on the phone for an hour talking to @TSB for the women to rudely cut me off an say it’s the end of the working day now so i’m going to go i’ll call you back tomorrow like wtf? how unprofessional

• 
  SassyCob (@SasCobbold) reported 7 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  maggie mcelwee😘 (@maggiemc1988) reported 7 minutes ago

  Can't access my online banking app what is going on tsb @TSB

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 9 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Paschal Ochang (@pascosoft) reported 11 minutes ago

  @TSB However you guys blocked my card. I have called the fraud team and provided all details and I am being told my card won't be unblocked and that I am not using a secured website when I am 100 percent sure I am in the UK government website.

• 
  Nicola Love (@Nicola_Love) reported 11 minutes ago

  @TSB When do you expect I'll be able to use my banking app again? Can't authorise a payment because it wants me to authenticate in the app and the app is currently broken (again).