TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Buckie, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Buckie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dani Hall (@literarytwit) reported 4 minutes ago

  Did I just stepped into a time machine? Went to my (local) branch of my bank (just turned up) to sort out something complicated. The issue was patiently solved & I left with the direct line of someone I could call at the branch if I needed more help. Thanks Penelope @TSB Reading.

• 
  Derek Ritchie (@geterdoneman) reported 4 minutes ago

  @TSB I would have thought a banner on your online banking site stating the error would be the very least you could do - instead of customers stumbling onto the error. Yes you corrected it like it never happened. Like I said trust is a big deal when it comes to money.

• 
  BBB Publishings & PA Services (@ServicesBbb) reported 4 minutes ago

  @TSB But you didn’t fix it all or reverse it. My partner is still negative over 2k. And she gets abuse when she calls. What y’all are doing is disgusting. No answers just bots or copy and paste answers.

• 
  Ming Ho (@Minghowriter) reported 8 minutes ago

  @TSB unable to log into Business Banking (freehold account) just now; several attempts, OTP repeatedly declined. Seems to be issue at your end? So fed up with this over-complicated login for such a small account, thinking of closing it.

• 
  Karl Baird (@Jorarl) reported 10 minutes ago

  @TSB What is going on? Fix your computer system.

• 
  Karen (@karenhenry65) reported 12 minutes ago

  @TSB Hi. I completed an online complaints form on 14th Feb and had no response or acknowledgement for an issue going back to August 2021. Your website says I would have had an acknowledgement within a week!! Can somebody help plze?

• 
  Paul Coghlan (@Paul_Coghlan) reported 13 minutes ago

  @TSB Read my tweet. My issue is not the TSB duplication error but the lack of specific information about it. Also, how difficult it is to speak with a TSB representative. Text bots or automated call options that go nowhere don’t work, and leave your customers even more frustrated!

• 
  Linda McCafferty (@mccafferty2) reported 15 minutes ago

  Having problems with paying online bills , your payment authentication re secure code, is not coming through to my landline or mobile phone @TSB , your techies are taking forever to sort the problem out .

• 
  Al Nicoll photography (@AlNicoll) reported 16 minutes ago

  @TSB are you experiencing customer verification code issue. Code not coming through to me. ??

• 
  emma stacey (@ems970) reported 18 minutes ago

  @TSB Thanks . My question was around the poor communication of the event , rather than the actual fact that the money was taken. I only found out it was a bank error by chance - so had wasted other peoples time trying to find out why they had charged me twice. I should have been told