TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Buckie, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Buckie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 2 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  Paschal Ochang (@pascosoft) reported 7 minutes ago

  @TSB However you guys blocked my card. I have called the fraud team and provided all details and I am being told my card won't be unblocked and that I am not using a secured website when I am 100 percent sure I am in the UK government website.

• 
  Tina Joanne (@TinaTribe1) reported 10 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Ben (@benlfc) reported 12 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 15 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  NUFC (@nufcscot) reported 15 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  Richard Hein (@hein_richard) reported 18 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  claire (@clpearse) reported 19 minutes ago

  @TSB @DJQueen_E Same here. No idea if my BAC transfer worked. App didn’t work at all initially, now slow and glitchy

• 
  Caroline Wilson (@CarolineWils87) reported 20 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

• 
  E. J. Gill (@suzycoos) reported 23 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!