TSB Bank

Is TSB Bank down in Brentwood, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Brentwood, Essex, England 12/18/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewmmhall Andrew Hall (@andrewmmhall) reported

    @TSB Ongoing issues with online banking, called helpline and after 45 minutes hopefully resolved. Reason given “must be a glitch”! Solution - profile deleted and recreated, in other words switch it off and switch it on again!

  • betmja bethbethbeth (@betmja) reported

    @TSB hi I am in Australia and cannot get past the help bots on your website. issue with a closed credit card having a payment applied to it (how???) which wasn't visible in my acc until it was refunded but still have late fees applied. please DM

  • feliu_laura Laura Feliu (@feliu_laura) reported

    Hi @TSB - Been trying to reach your Fraud dept for the last 48 hours, 4 hours holding on the phone yesterday 4 hours today. Is this normal? Im abroad and nobody helps! Not very normal to spend eight hours trying to reach you! Need to unlock my card asap! Urgent help please!

  • rachgriffiths89 Rachel Griffiths (@rachgriffiths89) reported

    @TSB ordered my daughter a new bank card last week. Arrived today, via redirection service though! TSB have sent it to our old address! Despite after checking her online account that the new address is on there?! Any explanation for the error? Had we not got the redirection…

  • FriedMarsBar CountDuckula (@FriedMarsBar) reported

    @TSB I can't access my account via the app or web page on PC. This happens far too often.

  • didsburydwelle1 @didsburydweller (@didsburydwelle1) reported

    @TSB nobody answering the phone. Waiting 39 minutes now. What can I do if I have absolutely no access to funds?

  • Warin11 Warin Fraser (@Warin11) reported

    @TSB How does it make sense that I can’t unblock my account by visiting the actual branch with ID on suspicion of fraud but it’s ok to do it over the phone in which it’s impossible to get through! In what planet does that make any sense?

  • SteEngineer1 Ste_Engineer (@SteEngineer1) reported

    @TSB @ApTapUK Answer your phones FFS been on hold over a hour, shocking customer service..😡😡😡

  • LeaBrand91 Lea Brand (@LeaBrand91) reported

    @TSB hi I still haven’t received a phone call regarding some fraud on my debit card account? I’ve tried calling your number but was on hold 45 mins and still no one answered… can you help?

  • missdotty93 Miss D (@missdotty93) reported

    @TSB It’s for a current account, was advised a manager was going to call on Saturday but this did not happen. I need statement to prove payment, I’m an ex customer and since moved address. I don’t live near branch either