TSB Bank

Is TSB Bank down in Brentwood, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Brentwood, Essex, England 03/02/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Website (18%)

    Website (18%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

Live Outage Map Near Brentwood, Essex, England

The most recent TSB Bank outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomChelmsford Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions

Community Discussion

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TSB Bank Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewGibbard AndrewGibbard (@AndrewGibbard) reported

    @TSB I am absolutely disgusted at the quality of service atm. On the back of what you subjected customers to earlier in the year by taking money from their accounts that had already been taken and putting some of them into their over drafts, we are again subjected to incompetence

  • v_delfuoco Valentina Del Fuoco (@v_delfuoco) reported

    @TSB app doesn’t make me approve payments. I click on “approve payment” and do thing happens! It’s been days! Also this thing of approving payments all the time is very impractical! I called the bank and they told me that there is an issue…when are you going to resolve???

  • JamesMildred James Mildred (@JamesMildred) reported

    Hi @TSB on your banking app, the approve payment button in the payments to approve is not working. Strangely the reject payment button is. Could you please look into this? Was working fine last week.

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @debsdelaney71 @TSB Well said ! TSB seem reluctant to simply admit there is a widespread issue here. Instead they suggest that customers follow steps that will not solve the issue. Customers understand there can be issues. Being honest would help.

  • bhaines75 Bec Haines (@bhaines75) reported

    @TSB @kerrymThompson I have exactly the same issue. Same phone, same version.

  • LightbulbJo Jo Cook (@LightbulbJo) reported

    @TSB Hi, do you know when the IT issue on the business app for authenticating purchases will be fixed? I phoned Monday and was told to keep trying but this is holding up work I want to do!

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @TSB @AuntWinifred None of which will work. Unsure why TSB seem reluctant to issue bulletin explaining there is a widespread issue with the payment approval on the app. Far better to be honest than to request customers jump through a series of hoops which ultimately will make no difference.

  • BisonSaffy PrincessSaffyBee🐝 (@BisonSaffy) reported

    @TSB just to say worst customer services & live chat which is laughable!! Every single time I get cut off, no one calls back and I’ve to start from beginning!! This has been ongoing complaint since FEBRUARY sort yourselves out!!!

  • Hatlar Hattie Tope (@Hatlar) reported

    @TSB please can you advise when the issue with approving payments via the mobile app will be fixed? Seems from Twitter than many users are having the same problem. Thanks

  • FAlisonC Fiona Caryle (@FAlisonC) reported

    @TSB Hello! Is the Approve Payment bit of your app broken atm? I’ve been trying to buy something online for 3 days but it won’t let me click on approve payment. Is there an alternative way of buying things online?