TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  Grego Farray (@GregFarray) reported 24 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 2 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  John (@John92797698) reported 3 minutes ago

  @TSB worst customer service. Fraudulent activity on my bank and absolute farce of a call centre. When possible ill be switching Banks 0/10. Getting 'For the 4th time' from the call handler when im asking a question she clearly doesn't know the answer too

• 
  Tony Drake (@TonyDra61431085) reported 3 minutes ago

  @TSB is legal for you to send defaults to a different address where I've never lived at or registered with you. What action has been taken against your rogue employee working in your customer relations department, oh this is 189th time of asking

• 
  James Smith (@metaled92) reported 8 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Dom Barnes (@domster) reported 10 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

• 
  ↙️ Steve's Corner (@SteveNeale70) reported 13 minutes ago

  @OliAshman @TSB You only need to look back in history when things were better in order to fix it. 1. Ditch workplace pensions as a requirement. People need to learn to save themselves and not be nannied. 2. Ditch employers NI. 3. Ditch min wage. Don't like the pay, change jobs.

• 
  Capital-1 (@scotland_999) reported 15 minutes ago

  @TSB Just had the worse customer service tonight. Called TSB re and unauthorised charge for PlayStation. I got a call taker who clearly does not have a personality or ability to speak English. She was so unwilling to help or go the extra step. No good.

• 
  Carolinejp (@cjp3063) reported 16 minutes ago

  @spammybitchface @TSB It has been down for some hours and now they put up they are doing essential maintenance- worst banking app

• 
  Sparky Shiny (@sparkyshiny) reported 17 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Sian elise' (@sianelisexo) reported 20 minutes ago

  @TSB worse bank in the ******* world how can I not set up my ******* stupid login on a phone on your ****** app? Absolute bollocks