TSB Bank

Is TSB Bank down in Brentwood, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Brentwood, Essex, England 01/26/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Ant1987 Anthony Jacobs (@Ant1987) reported

    @TSB Hi just wondering are there any issues with TSB app? It won't let me login saying it is unable to authorise my device. Many thanks

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB bit of a joke trying to speak to you lot. Trying to move money between my own accounts and I need to speak to the fraud team. 98 mins and no answer. Terrible service

  • Hollymum28 Katherine Nagle 💙 (@Hollymum28) reported

    @TSB No point now as the payment needed to be made so we had to make alternative arrangements. This is not the first time the app has played up. We are going to look for another account that looks are their customers and actually provides a service

  • LukeBywaters Luke Bywaters (@LukeBywaters) reported

    @TSB No cheque . Been into branch and been told payments get bounced back to love holidays . They have given me ARN numbers proving TSB have my money . Online chat is just a robot . No one wants to help . In branch tells me one thing online says another . Terrible service

  • ThisIsSophieO Sophie O❤️ (@ThisIsSophieO) reported

    @TSB Hi, having the same issue - error message when trying to approve payment?!

  • knoxomous Iain (@knoxomous) reported

    @TSB Is there an issue with the Payments to Approve feature on the app? Unable to process anything at the minute and getting an error message.

  • karenhenry65 Karen (@karenhenry65) reported

    @TSB Morning. Trying to make a payment from TSB acct to another Bank through app and no option to confirm payment. Partner has same issue. Needs to be done today for an online Easter shop which is scheduled. Any issues?

  • pinkjockalypse jamie robertson (@pinkjockalypse) reported

    @TSB 1. Today as a new customer I had to go into your branch because the pin u sent me for my new card didn't work. Not a good start TSB.

  • rjmccole Ryan McCole (@rjmccole) reported

    @TSB any chance of some support please? Chat is not open, can’t DM and nothing on FAQs … is there an issue on the mobile app? Approving payments isn’t working and I need to sort today for ISA. Pls help thx

  • knoxomous Iain (@knoxomous) reported

    @TSB Hi Beth, I'm getting the 'oops, somethings gone wrong' message. It was working without issues earlier on, but seemed to break around lunchtime. Unfortunately can't DM as it won't deliver