TSB Bank

Is TSB Bank down in Brentwood, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Brentwood, Essex, England 12/08/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • b_x_t_h 𝔅 𝔢 𝔱 𝔥 🥀 (@b_x_t_h) reported

    @TSB hi! do i need to contact customer services in order to be refunded the duplicate transactions on my current account, or will it be done automatically? many thanks :)

  • TalulahCheese Talulah Cheese (@TalulahCheese) reported

    @MartinSLewis @TSB have taken duplicate payments from hundreds of their customers again, causing stress, anxiety and financial issues for many. Would we be entitled to compensation from the bank due to this please? Thank you

  • EdwardCKing Edward C King (@EdwardCKing) reported

    @TSB How long? And I would like to talk to someone from customer service! Not a automotive service!

  • jo50061489 jo (@jo50061489) reported

    @Princess_fi83 @TSB Just took me over an hour to get through no answer to when the problem will be solved

  • deanbrownkf Dean Brown (@deanbrownkf) reported

    @TSB This is disgusting and a massive inconvenience for anyone at this time. With the cost of living going through the roof this error should not be happening. Contact the bank as well and get compensation

  • MattRiggall Matt Riggall (@MattRiggall) reported

    @TSB Its time to switch people, TSB's IT is a clamity and @firstdirect are offering £150 switching bonus and rated 90% customer service

  • Lee_Shelli Shelli (@Lee_Shelli) reported

    @x_hlcr @theindigosystem @TSB Thanks for sharing bit after spending 40 mins on a call that was of no help, I'm not that keen to wait on another call

  • RSmithy82 Robin (@RSmithy82) reported

    @TSB do you have any idea when this will be resolved when I spoke to customer services they didn’t seem to have any answers just “as soon as possible” that’s not really good enough. @TSB your staff are dealing with this the best they can at least give your customers some answers

  • paulmacca101 Paul Mclaughlin (@paulmacca101) reported

    @TSB guys really fed up of the service (not) that I’m currently receiving from u

  • clivesinclair Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported

    @financialombuds The current issue with @TSB and duplicate transactions is not a one off and has occurred again after a ‘planned maintenance’. Will you be asking TSB to compensate those who have going into debt and what actions will be taken to TRY and stop this happening.