TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Bourne, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bishbashbosh (@katharvey2112) reported 5 minutes ago

  @TSB can’t get into my app is there problems?

• 
  E. J. Gill (@suzycoos) reported 5 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  alex martin (@jammyjennypokes) reported 5 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 8 minutes ago

  i am seriously struggling with the @TSB issue. you wouldn't let me change banks and forced me to be cut off for staying!!!!!!!!!

• 
  Haleema (@Haych1529) reported 8 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  Nicole Barlow (@Nicole_Barlow1) reported 8 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 9 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  claire (@clpearse) reported 13 minutes ago

  @TSB @DJQueen_E Same here. No idea if my BAC transfer worked. App didn’t work at all initially, now slow and glitchy

• 
  Zarzar (@Zarzar792095) reported 14 minutes ago

  @TSB why is the app down again?

• 
  Pam Cull (@catsPam12) reported 14 minutes ago

  @DJQueen_E @TSB Yes can’t access site