TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Boston, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Boston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Maguire (@RainTown) reported 53 seconds ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  Sam Reed (@tehreedy) reported 5 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  Igor The Giant (@IgorGiant) reported 7 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Paschal Ochang (@pascosoft) reported 9 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 11 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  JacquiB (@tripsfantastic) reported 14 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  Cameron Perry (@Cameronperry96) reported 16 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  MarcHughes86 (@marc_hughes86) reported 19 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  kayleigh (@kaymetz85) reported 19 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  Karly Everley (@KarlyEverley) reported 19 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.