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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (50%)
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Website (23%)
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Transactions (18%)
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Login (9%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Warin Fraser
(@Warin11) reported
@TSB How does it make sense that I can’t unblock my account by visiting the actual branch with ID on suspicion of fraud but it’s ok to do it over the phone in which it’s impossible to get through! In what planet does that make any sense?
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Debbie Crosbie
(@Debbiecrosbie1) reported
@maidenturret Sorry to hear you have been having problems. I have asked the @TSB team to get in touch.
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TSB News
(@TSB_News) reported
Commenting on rising levels of fraud across the UK, @TSB's CEO, Debbie Crosbie calls for wider action to tackle the crime and cites collaboration as key. The article also reports on a @TSB customer protected by @TSB's Fraud Refund Guarantee who fell victim to investment fraud.
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Mike
(@MikeTheTrustee) reported
Hi @TSB When will we be able to use the banking app to bank business cheques. Waited 25 minutes in queue at WB branch today. @LloydsBank have provided this excellent service for several years.
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𝒮𝓉𝒶𝒸𝓎 𝐿𝑜𝓊𝒾𝓈𝑒 𝐵𝓊𝓇𝓃𝓈
(@stacylouise92) reported
@TSB @Kayzy83 I have had the same tried calling between last 2 days! It’s an absolute disgrace them not answering sending texts and automated voice calls when fraud has flagged up on my account once this is sorted I will be changing banks never known a service like it!
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Laura Feliu
(@feliu_laura) reported
Hi @TSB - Been trying to reach your Fraud dept for the last 48 hours, 4 hours holding on the phone yesterday 4 hours today. Is this normal? Im abroad and nobody helps! Not very normal to spend eight hours trying to reach you! Need to unlock my card asap! Urgent help please!
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CountDuckula
(@FriedMarsBar) reported
@TSB I can't access my account via the app or web page on PC. This happens far too often.
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John Ewen #PeaceAndJusticeProject #FreeNorthNow
(@AjarnJohn) reported
@TSB I need to change my phone number as there's an error with it for internet banking. Says I should visit a branch but there are none near me. Is there an option online?
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Clive Busson
(@walkaboutwales) reported
Absolutely shocking tel service from @TSB internet and fraud depts. Lovely people in branch having to wait for 1 hr to get someone to respond and then they were totally inept and she had to call again! Another 40 mins. Been in branch 2hrs now while advisor trying her best!
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Lynsey
(@_lyn5ey) reported
@TSB “This branch is open on a Saturday to help you get the best from your account. Our counter services will not be available in this branch on a Saturday” Does this mean on a Saturday I cannot come in branch and request an adhoc statement/move money?