TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 01/13/2026 17:20

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • LLCoolDan Daniel Minett (@LLCoolDan) reported

    @TSB_News @TSB Awards are well and good but if you don't answer your phones when there is a fraud issue then it is not helpful in any way

  • dthecosplayer Delilah (@dthecosplayer) reported

    @TSB my card is due to expire this month and I haven't received a new card yet. I can no longer use my current card for online purchases as it says 'This card can't be verified' can you help?

  • pictur3m3 TimB (@pictur3m3) reported

    @TSB hi is the app down, I keep getting veryfying device screen and it goes no further.

  • hdgarrood harry 🏳️‍🌈 (@hdgarrood) reported

    @TSB do you still use security questions for restoring account access if a password is forgotten? I'd like to reset mine if they're still used but I can't see how

  • tomoswyn tomoswyn (@tomoswyn) reported

    Hi @TSB I've tried to register via the TSB app (iPhone), three times yesterday and twice today, it says "Oops, something's gone wrong". Is there a problem with the system at the moment?

  • _Tazmaniandevil Uncle Tap (@_Tazmaniandevil) reported

    @TSB and I am exactly where I was 2 hours ago. Sending links that I already found which do not meet my needs is a waste of time. If you read the initial message I sent you would see what you are advising is no help at all.

  • hlouiseg Hayley Wood (@hlouiseg) reported

    @TSB Thank you I will attempt this but our post office is often closed due to staffing issues so it won't be a long term solution. Unfortunately there are many banks in Truro that are open better hours or have a cash deposit machine accessible.

  • AnnaDen11083186 Anna Denton (@AnnaDen11083186) reported

    @TSB ANSWER THE PHONE!!!!! I've been waiting for 35 minutes. Finally and operator answered the phone but then said I need the Application fraud number!!! I rang the number YOU WROTE DOWN. YOU ARE USELSS AND UNHELPFUL and you do not check your customers thoroughly. #dontbanktsb

  • denby_sarah Sarah Denby 💙 NHS (@denby_sarah) reported

    @TSB @SarahDenby13 TSB website and no error messages.

  • ClaireM32903289 Claire McKenna (@ClaireM32903289) reported

    @wopraider @TSB I can’t access either!