TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 12/05/2025 21:00

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulaSKirby Paula Kirby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@PaulaSKirby) reported

    @TSB Thanks for the reply, Phoebe, but that hasn't worked. Same thing still happening. Logging me out when I click on Continue without first "checking & updating" my personal details – which I have already done on a previous visit to the site.

  • OwenCameron1 Owen Cameron (@OwenCameron1) reported

    @AmazonUK can someone competent please help me? Payment from @TSB MasterCard has declined. TSB have confirmed they have not declined payment and it is not their end, it is yours. I've said this to Amazon who are just saying to speak to my bank. It's your issue, please resolve.

  • macthenaif1 macthenaif (@macthenaif1) reported

    @TSB No, I can't access my account from abroad as normal. For verification purposes TSB Is failing to provide me with option of my current telephone numbers though I have them recorded on my card payment page: a/c name Nasiruddin Mahmood, bank branch 77 91 14.

  • krispygreen84 Kristine Green (@krispygreen84) reported from Grimsby, England

    @TSB hello - my son is having issues with logging in on the app since getting a new phone yesterday. He can log in via a browser though. Any suggestions?

  • BrianBlades11 Brian Blades (@BrianBlades11) reported

    @Dennis_Porter_ Yes I had the same problem with @TSB. They claimed it was to protect me for unreliable crypto’s when in reality, they simply can’t compete. I moved to Starling Bank who area crypto friendly. No bank should be able to tell me what I can do with my money or where I can spend it.

  • CalinNBND Calin (@CalinNBND) reported

    @TSB hi, do you have a branch in Worcester? The locator function is not working on your website.

  • MarkHil63483673 Mark Hilton (@MarkHil63483673) reported

    @TSB Hello. Can I ask a question about not being able to change details when logged in? I have been getting an error page for three days now. Thanks

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ not going out (@Lyntrick) reported

    @TSB 2/2 I opened the account with tsb because it was the nearest bank to my home in Garston. It is totally unfair to people like me who prefer to use branches rather than use online banking. I will be complaining to my MP and writing to newspapers highlighting this issue

  • macthenaif1 macthenaif (@macthenaif1) reported

    @TSB Trying to log in to my a/c. Fill in User id, password, memorable info. then got asked to tick one of two telephone nos. provided to receive an One Time Password on. The nos. are not current but old ones not in use. So I am stuck.

  • richardhyland Richard Hyland (@richardhyland) reported

    @TSB your Basildon branch supposedly open until 5pm, closed at 3.30 saying go to Southend. Any idea how far that is. Can’t pay a check in that’s needed because of this pathetic customer service