TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 03/11/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (18%)

    Login (18%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamBatey4 Liam Batey (@LiamBatey4) reported

    @TSB I am a new customer, my card keeps declining I’ve activated it by withdrawing money from ATM & using it chip & pin yet it’s still declining. What is the problem

  • rogerjohnbrown Roger Brown (@rogerjohnbrown) reported

    @TSB Very disappointed with the service from TSB, just spent an 30mins on hold to speak to someone re blocked card, transferred to diff dept so another 30mins on hold. Then told need to transfer me to someone else, then got automated voice telling me dept closed. Hour wasted!

  • AnnieG8694 AnnieG (@AnnieG8694) reported

    @TSB cannot access my mortgage account, logging in is ok but no info on the account is showing?

  • itskierannn_ kieran🔑 (@itskierannn_) reported

    @TSB when are you aiming to be back up and working?

  • Denny_knows Denny Crane (@Denny_knows) reported

    @TSB My Son has a business account with TSB and has been trying to set up a payment to Amsterdam via internet banking. But it wont set up as it keeps saying the IBAN is too long! Is there an issue

  • Shellydior67 #Whitelivesmatter#stopblacksupremacy (@Shellydior67) reported

    @TSB Cwmbran Branch. Outdoor atm cash deposit not working for over a week, reported 3 times, staff unaware & stated, sorting it. Today in & out atm cash deposits unavailable cashiers shutters down. TSB takes overdraft charges despite no deposit. Encourages indoor banking, covid

  • Asuka_Angel Nikki Herd (@Asuka_Angel) reported

    So it seems if you are with @TSB or @LloydsBank they will help you out if someone fraudulently scams you, but NOOOO, not @StarlingBank. They couldn't seem to care less. Noted, I shall not be using them anymore!

  • PaulWilliamric2 Paul William richard (@PaulWilliamric2) reported

    @TSB still shocking phone service to customer service

  • johnt0709 John (@johnt0709) reported

    @jofosterthinks @TSB I can beat that - on the phone ringing for over an hour to @tsb fraud. Horrific Customer Service and I’ve been with them for over 35 years - real eye opener…

  • itskierannn_ kieran🔑 (@itskierannn_) reported

    Anyone else’s @TSB app down? #tsb