TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 02/26/2026 16:15

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Pink_Sock337 PS (@Pink_Sock337) reported

    Death, taxes and the @TSB app not working.

  • natjuliehall Natalie Hall (@natjuliehall) reported

    @TSB Alex this isn’t just today this is persistent issues, I have tried. I have tried a laptop, my phone and my husbands phone. Trying again is not helpful

  • missleeny Miss Leeny (@missleeny) reported

    @TSB This kind of thing just shouldn't be an issue

  • LeighMcKay7 Leigh McKay (@LeighMcKay7) reported

    @TSB how do I lodge a complaint? I need to transfer money to my child ASAP but can't access account to so and they are abroad!!!

  • susanwilson1 susan wilson (@susanwilson1) reported

    @TSB @missleeny I’ve had no access for 12 hours!!

  • KeithMcCall19 Keith McCall (@KeithMcCall19) reported

    @TSB I received an automated call from 0345 351 1694 asking me to press any button to continue. Sounded like a scam so I hung up. Is this a genuine number? I had a payment issue yesterday as I could not access the app to approve a payment.

  • jar04916062 jar (@jar04916062) reported

    @tsb So, online banking STILL down, over 24 hours now, and a new low with customer service going from, not being bothered about their customer, and not even offering an apology, to 100% ignoring the customer, through one of the communication methods people are told to use!!!!

  • neilypud92 Neil Strachan (@neilypud92) reported

    @TSB @amarieki When will it be working?

  • thekingsevil Lunch (@thekingsevil) reported

    @TSB Hello, I need to transfer money between my accounts to pay for something but I'm getting an error/technical issue whenever I try to do this. It's urgent that I can get this money into my account otherwise I'll be overdrawn.

  • BlackmaRowe Matthew RB 🌹🟥🟨 (@BlackmaRowe) reported

    @TSB I need help, im being asked to authorize a payment for a replacement phone. But the only way I can do that is through the mobile app that I can no longer access