TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 11/29/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • cmcklol Carol McKenna (@cmcklol) reported

    @TSB Is the app working?? I've approved a payment but the vendor is not seeing it. Called your 0345 975 8758 number to ask, but gave up after 20mins.

  • j03kjqngv15xx kairo (@j03kjqngv15xx) reported

    @Katyag15 @TSB Send a dm to @Robert_help_D for help!!!

  • JasonGe90684252 Jason Gee (@JasonGe90684252) reported

    @TSB I’m trying to make a payment online and having issues. Can someone help me ??

  • cmcklol Carol McKenna (@cmcklol) reported

    @TSB Hi Tom, I gave up and used a different provider to make the payment, so it worked perfectly. Disappointing customer service, just not a good experience.

  • Houston_Britt Brittany Houston (@Houston_Britt) reported

    @TSB That's a terrible re-skin of your old asset "Love thieves"

  • marionpfallon Marion Fallon (@marionpfallon) reported

    @TSB With a new account & debit card, do you need to do one “chip & pin”, as I’ve 2 issues now with your debit card. Couldn’t make an online payment last week, yesterday it worked as contactless, 2 Nd time it didn’t?😭 Very annoying

  • ian_mcnicholl Ian McNicholl (@ian_mcnicholl) reported

    @TSB @UKSAYSNOMORE Do TSB employ an Equality Impact Assessment professional? You appear to have erased men from your initiative. What percentage of your customers are male? Who did you consult with externally on your campaign? Shocking My Account with you will be closed down

  • Thomas_Barnes_ Thomas Barnes (@Thomas_Barnes_) reported

    @TSB had a text to say my switch failed. Tried to call the number but says closes at 5; yet the website states 8? Which is it?

  • Kenny83Kenny kenny (@Kenny83Kenny) reported

    @TSB this isn’t good enough, two days out of last three where my cards being declined because your service is pathetic…think I’ll bank elsewhere

  • StephenSmithDR Stephen (@StephenSmithDR) reported

    @TSB again, problems with online payments, your customer tells me this is because the site I was using had 3d secure turned off and so wouldn't generate the otp code.. Not correct! I got the code within seconds... Maybe proactively notify of these issues in future?