TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 02/08/2026 12:30

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeT1152 Fog on the Tyne (@MikeT1152) reported

    @dd_royals @TSB Agreed, go through resolver and make them compensate. They're offering a service which clearly has problems

  • _thelifeofbryan Bryan Harvey-Smith (@_thelifeofbryan) reported

    @TSB I've been unable to login to your android app for the past two days on WiFi or mobile data. Seems like lots of people are having these problems but service status still says everything is ok. Is there an update?

  • Lyrechspeaks Lyrech (@Lyrechspeaks) reported

    @TSB can't access mobile banking. Had to uninstall and try re install as per the guidance. Has not worked. Frustrating!

  • eeyore0619 Claire King (@eeyore0619) reported

    @tsb I am trying to make a payment, but I can only get as far as entering the payment details, the app will not let me go any further as the “check recipient details” box is not allowing me to click on it - is this a known issue? Thanks

  • madealoss Monkey Magic (@madealoss) reported

    @TSB Unable to connect to the app with mobile data, can with WiFi. When is the resolution expected for this fix. Seems a common problem developing for users.

  • Elainemumof3 Elaine WILSON (@Elainemumof3) reported

    @TSB yet again your app is down, absolute disgrace

  • BearleNation Terry Peters / BearleNation (@BearleNation) reported

    @TSB Still broken.

  • MikeT1152 Fog on the Tyne (@MikeT1152) reported

    @TSB Hi Julia, just tried the app and it appears to be ok now, the same thing happened yesterday ! and again this morning. I've used this app for several years and rely heavily on it for transferring funds, checking balances etc. Also could not access Internet banking. Unreliable TSB

  • BearleNation Terry Peters / BearleNation (@BearleNation) reported

    @TSB any chance you app will work today? It's absolutely terrible!

  • NinaHopes Nina D L Hopes (@NinaHopes) reported from Johnstone, Scotland

    @TSB Haven't been able to log in on app/browser since 9am on the 22nd Aug. Apparently it doesn't recognise my account.. Any idea when you will fix this issue? This is happening way too often! 🙄