TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 03/03/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Website (18%)

    Website (18%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JDalyYT JoshDaly (Link In Bio) (@JDalyYT) reported

    You really decided to block all crypto transactions because of fraud? What about miners, traders etc who want to buy/sell into/from there accounts. Guess I will be switching banks very bad decision @TSB @TSB_News

  • MelClements91 Mel Clements 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@MelClements91) reported

    @TSB hi, trying to arrange a call from a mortgage advisor but the online form won’t submit as it can’t locate a local branch. I know there is one still open near me but it isn’t recognising it. Can you help arrange an appointment?

  • EmmaAlder6 Emmakins66 (@EmmaAlder6) reported

    @TSB hi my partner has been trying to get through on phone. Keep getting sent OTP but he is NOT requesting this or trying to pay for anything. Can you help??

  • OilAccount Brig (@OilAccount) reported

    @TSB It looks OK now, thank you - previously could not load website

  • Kez_Ann84 Kez (@Kez_Ann84) reported

    @hotgemMGMT @TSB Same issues since Friday!

  • grahamb42214021 graham brown (@grahamb42214021) reported

    @TSB online banking does not seem to be sending out OTP to either mobile or landline-do you have a problem ?

  • Gazamagwa Gary Maguire MBE (@Gazamagwa) reported

    @TSB your #Whistletree customer services is a joke! Have spoken to 5 people regarding an extremely urgent matter and no one knows who deals with it. Passed from pillar to post! #BadCustomerService

  • richie4236 Richard King (@richie4236) reported

    @TSB The time has come to go our separate ways. Your app and online services still throw up errors. Standing orders fail and my card gets declined sometimes for no reason. I can’t even go into a branch, because they’re all gone. It’s just not good enough.

  • oblivion6 Mark Heron (@oblivion6) reported

    @TSB Yup I can understand however adding the card triggers security for a contact to my phone. If in the case my phone had been stolen I would have reported this and shut down the cards. Seems just a waste

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.