TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 02/03/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • FPL_WaitWhat FPL_WaitWhat? (@FPL_WaitWhat) reported

    @Matthew06372804 I'm with you Matthew. Going to close my account tomorrow because the service is so bad that its unusable. Every time I make an online payment my account gets blocked, and the only way to fix it is to call and get put on hold for hours. @TSB Complaints told me this is normal!

  • Siobhan1988 Siobhan Millar 💙 (@Siobhan1988) reported

    Does anyone on my Twitter know what kind of solicitor I would need in order to deal with a complaint about @TSB Started off as a simple issue, they logged the complaint details incorrectly, someone 'investigated' those incorrect details & in spite of me giving them the chance to

  • DominicOskwarek Dominic Oskwarek (@DominicOskwarek) reported

    @TSB How would you feel Tom? Thousands in an account that no one can give you access to in an entire week?

  • DominicOskwarek Dominic Oskwarek (@DominicOskwarek) reported

    @TSB I had a letter today saying ‘you can now access your online banking’ then when I log in it asks for a number you haven’t even sent yet. What kind of new customer onboarding is this?

  • LadyBrunswick Liz Tennant (@LadyBrunswick) reported

    @TSB @Farewill to deliver the worst possible news but no....it was your automated text service...and to make matters worse, the phone rang again just over an hour later with the same msg. How dare you...

  • LadyBrunswick Liz Tennant (@LadyBrunswick) reported

    @TSB @Farewill So I cannot visit a branch until 9am. What gives your org the right to call folk in their homes before 8am at the very outset...feel very glad that I have been a customer of First Direct for nearly 30 years....

  • xBeckahh Rebecca (@xBeckahh) reported

    @TSB your service is shocking. I need to open an account for my daughter, which can only be done in branch. My two closest have closed down leaving Sherwood which is now ALSO closing down so they won't see me due to 'limited opening hours' & West Bridgford won't answer phones! 😡

  • emsymac21 Emma McLean (@emsymac21) reported

    @Susan60332483 @TSB Susan I phoned them and they can’t tell me why it’s been cancelled. So I have no access to any money til my new card arrives! Very handy when you’re a single parent with no one else in the house to borrow money from

  • JigglyRG JigglyRG (@JigglyRG) reported

    Have you issues with log in at the moment @TSB ? I have been getting error messages when the information is correct?

  • IAmTheWebb IAmTheWebb (@IAmTheWebb) reported

    @TSB ERRSCA02: Sorry, something went wrong , I was logged in minutes earlier so why can't I login now?