TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 12/02/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmMac79 Emma Macdonald (@EmmMac79) reported

    @TSB It isn't just the app that isn't working. People are not able to use cards or withdraw money.

  • imo_ebbo Imogen ♡ (@imo_ebbo) reported

    @TSB so the banking app has been down since 6pm last night. Can't travel to important appointments as can't use card even though there is money in my bank... I hope you're gonna compensate your customers for this MAJOR setback...

  • craigconwa1 Craig Conway (@craigconwa1) reported

    @TSB the days the day am leaving your banking, yous are by far the worst banking out apps down every other week, couldny run a bath never mind a banking app silly *****

  • lemblin89 Lisa Emblin (@lemblin89) reported

    @TSB does anyone know if Apple payments are still working please?

  • Merylandyarn Meryl R (@Merylandyarn) reported

    @TSB I understand it isn't your fault Beth but it really isn't good enough. This isn't the first time this issue has occurred so there is no legitimate excuse

  • megs20x Megs 💫 (@megs20x) reported

    @TSB I cannot get into my online banking can you help?

  • NoahAttenborou1 Noah Atten (@NoahAttenborou1) reported

    @TSB Apple Pay and debit card also not working, it’s declining all payments. Helpful!

  • Millie231090 Millie Howard (@Millie231090) reported

    @TSB This happens every month ridiculous service

  • HSE_physics Ping 🚀 🔶 #FBPE 🏳️‍🌈 (@HSE_physics) reported

    @TSB Absolutely embarrassingly bad. Just had to drive out to bail out my friend, stuck at a petrol station because her card was declined for no reason whatsoever. Couldn't get cash out of a machine, and gets the same stock response whenever she's reached out to customer services.

  • robj664 Rob jones (@robj664) reported

    @TSB IT failure is a banking error, customers can claim for compensation, especially if the error has had a financial impact, for example, being charged for a payment that was missed as a result of the IT failure.