TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 01/17/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinGerrard1 Gavin Gerrard (@GavinGerrard1) reported

    @TSB the app is not working. I see from other correspondents that you want a screenshot - this is not possible due to security settings you have on the app

  • thehairygrail Mark Davis (@thehairygrail) reported

    @xBeckahh @TSB I managed to get it to work on the 5th login attempt…very flaky, but keep trying

  • richardhyland Richard Hyland 🇺🇦🇬🇧 (@richardhyland) reported

    So it must be pay day because @TSB mobile and internet banking is down, yet again

  • annajhrose Anna Rose (@annajhrose) reported

    @TSB Both the app and internet banking down - I urgently need to pay a bill - what's happening please?

  • MonicaB12562632 Monica Brown (@MonicaB12562632) reported

    @Carrielou73 @TSB looks like it is down once again 😡

  • KimCopland4 Kim Copland (@KimCopland4) reported

    @TSB @lwilljc everyone's app is down, it's not just a case of shutting the app and reopening it, nightmare 😖

  • penhalluk steve penhall (@penhalluk) reported

    @TSB never known a bank with as many issues as TSB. App always seems to be going down and always on payday when I need it!

  • macjodi87 macjodi87 (@macjodi87) reported

    @1didsomthingbad @TSB You can log into the website via a browser. I can’t log in to my app but I can when I go to their website.

  • rgt247 Rich 🐺 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@rgt247) reported

    @TSB App not working again. Nothing new. Seemed surprised on twitter.

  • beckyhessey Rebecca Moran (@beckyhessey) reported

    @TSB I think this is the last mess up I’m willing to stand for, every month there is some kind of issue. You’re always messing with my money. I’m off to @Barclays