TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 11/21/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ny20005 Eileen McShane (@ny20005) reported

    @TSB Is there a problem with paying credit cards ? I’ve been trying to pay mine from another bank & it’s failing since Saturday. No issues with any other FPO’s

  • AnnieMc63 Anne McLellan (@AnnieMc63) reported

    @TSB Also unable to set up a new recipient/ make a payment with following message… An error has occurred

  • moonstonesea74 Juliette ClaireMarie 💙💛 (@moonstonesea74) reported

    @revpeterlaws @Apple @TSB Apple support has gone downhill. It used to be so good. Such a shame. 🫤

  • Norajinx_ Nora (@Norajinx_) reported

    @TSB Your app is not working for me still. This has caused a great distress to me and my house bound mother, you need to sort this out for ALL of your customers. It is absolutely disgusting service and while I understand you are trying your best to fix the issue, it just isn’t right.

  • gillian_glynn Gillian Glynn (@gillian_glynn) reported

    @TSB please help. I was advised to send an application form ‘account closure’ to the branch in Leeds (Banking Services, TSB bank PLC, PO BOX 373, Leeds, LS14 9GQ). Worldwide parcel are UNABLE to deliver to this address please provide physical address so I can get my parcel there.

  • manuleach manuleach (@manuleach) reported

    @TSB Website not accepting the correct texted OTP and threatening to lock me out of my account.

  • LeanneLwalsh19 Leanne Walsh (@LeanneLwalsh19) reported

    @TSB is your IT system now fixed? I’ve had issues using apple pay , paying online using my bank card all weekends and now I’m approving online payments and they’re being rejected? Is anyone else having this issue? I’m afraid to buy anything?!?!?!? #tsbissues #TSB

  • shocklegger shocklegger (@shocklegger) reported

    @TSB on service failure is another reason to keep using cash. A concerted hack from a foreign power could render it impossible to buy even the basics.

  • peterpiper900 Coronavirus survivor (@peterpiper900) reported

    @TSB It started working again, but I have just tried to use it today and its refusing again!!

  • mamarkappleby Mark Appleby (@mamarkappleby) reported

    @TSB this is a joke now, I can get the app working but my card keeps being declined everywhere. When are you going to sort this. Might transfer to @NatWest_Help.