TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 01/15/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MissCherylOlsen Cheryl Olsen (@MissCherylOlsen) reported

    @TSB how can i make a complaint online about business banking?? It keeps throwing up an error. Asked for statements on numerous occasions over a 6 month period and I still don't have them. Called today AGAIN but the systems are down.

  • AdamConlon15 Adam Conlon independent media (@AdamConlon15) reported from Manchester, England

    @TSB are definitely having problems against can't even make payments online now or in a shop can not draw cash out which will probably go down as well as some point,can still log into my banking app but it's useless if I can't use my card @DowndetectorUK

  • AdamConlon15 Adam Conlon independent media (@AdamConlon15) reported from Manchester, England

    @TSB I have ,you have some serious problems I think I might be taking my money back to @NatWest_Help if your problems carry on ,not being able to make basic card transactions is just ridiculous

  • JulieJohnston15 Julie Johnston (@JulieJohnston15) reported from Glasgow, Scotland

    @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

  • helloitssonny Sonny (@helloitssonny) reported

    @TSB yo what’s going on with the approve payment on app. Been down for days. You going to pay my late fees? I’ve been trying to make a payment for 2 days now.

  • DionNicolaou Dion Nicolaou (@DionNicolaou) reported

    @TSB is the app not working again??!! are you doing scheduled maintenance again????!!!! If so why don’t you say so in the app!!! And if not, did you know your app is broken……AGAIN!!! With an error message “oops that didn’t work try again!! 😡 you know what TSB stands for???

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB @edale_b Ah, the usual 'we don't believe you and we can't be bothered to investigate'. Working up the energy to see if business banking is accessible today...

  • Kegel7 Dame hush hush Kegel 🇺🇦 Софі (@Kegel7) reported

    @TSB can you advise why money transfers from a French back are taking so long? That's been seven working days now and the funds still aren't on my account? Seriously, are the French bank using carrier pigeons these days?

  • ada_lawren Lawren (@ada_lawren) reported

    @TSB @TSB I have been unable to use the mobile banking application all day. I called, I was told to uninstall. Done that, changed my userid and password, still I can’t login !!

  • GwynethWatson3 Gwyneth Watson (@GwynethWatson3) reported

    @TSB it is practically impossible to report a suspected fraudulent use of our address,by telephone because we are not TSB customers. 7 pieces of correspondence returned to you. Presuming someone is applying for a loan using our address? Advice please