TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 01/30/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • brillcubes Monsieur Sexington (@brillcubes) reported

    @LeanneSwann @TSB Its not just you I cant login either. TSB useless yet again

  • Spetmologer Bernard Whittaker Ψ #BorisLIARnoAlcoholic ! (@Spetmologer) reported

    @TSB why is it so difficult to solve a small problem YOU have created after I answered your QUESTIONS HONESTLY & been punished as a result ? You are expecting me to "fill in a form" that I cannot access because your systems are designed to be used by PCs & LAPTOPs. My access is

  • bigbren1970 Bren Mc (@bigbren1970) reported from Fleetwood, England

    @TSB sort your mobile app out. It's not working yet again

  • Jilly0583 Jill😊 (@Jilly0583) reported

    @TSB when will the "technical issues" be resolved? I cant log into internet banking and cant pay any bills as no access to authorise payments!

  • MuhammadBnAbdu1 Mam_presh〽️♂️ (@MuhammadBnAbdu1) reported

    @jameseonline @TSB I suggest you try @TimmHan to fix your account immediately

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB Come on TSB, get your act together. "Payments to approve" still not working.

  • davienet みやな花輪さん (@davienet) reported

    @TSB Question- what is the point of your your Greenock branch opening on a Saturday with no counter service. 3 staff doing not very much, but can’t withdraw any money. My 10yo daughter going to Eurodisney tomorrow and wanted to take out the cash she’s saved up. Farcical.

  • LeanneSwann Leanne Swann (@LeanneSwann) reported

    @TSB Tried that, gives me my user ID, which is what I've been using and when I try again I get the same error code. I can't log on the app either it tells me to set up my device, so I've deleted and re tried still no joy.

  • deleriumal who me? (@deleriumal) reported

    @TSB I have been trying to log into internet banking for the past 7 hours - I’ve tried both the app and the internet. I’ve tried calling but just keep getting redirected to the App - WHICH I CAN’T ACCESS!! Checked everywhere if fault reported and Nothing - what is going on?

  • Graeme4791 Graeme H (@Graeme4791) reported

    @TSB when will the issue with authorising payments be fixed? Still not received the text from my payment last night! Who can actually provide an update?