Is TSB Bank down in Basingstoke, Hampshire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (52%)
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Login (19%)
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Transactions (14%)
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Website (14%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Francisco099
(@Francesca090900) reported
@TSB so my elderly mum went into a TSB branch to make a cash deposit into my account. Not only was she left standing for over 20 mins the manager then asked what she wanted only to be told they couldn’t help her . I’ll be closing my accounts today also your chat doesn’t work !
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Andrew Turner
(@turnerslad1) reported
@TSB very bad phone service spent over 1hour trying to get thru to advisor only for them to answer and sound like they are either underwater or driving a convertible. couldnt understand a word. 4 operators, cut off by 1 so had to re dial Had to visit branch to speak to a person
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Máira
(@irish1967x) reported
@TSB why am i stranded abroad with no access to my account, penniless😡😡, DM me, compensation
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aRandomGirl
(@newgirlnewcity9) reported
Most frustrating online banking experience with @TSB; as a new customer its been a nightmare & honestly its my fault for trusting d bank with so much funds in it which they arent letting me withdraw. Worst is their CS who r working on a sat. Honestly its better to not hav one
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Dave Clarke
(@Dave_Clarke_) reported
@TSB when will you fix the system so I can recover my user id etc using your website?
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Graeme
(@happyhawky) reported
@TSB No wonder banks are closing when David at your Jarrow branch delivers such poor customer service, actually informing customers you don’t want their cash. When businesses treat customers as an inconvenience it is no surprise they take their business elsewhere. #goodbyeTSB
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D
(@D9462398672592) reported
@TSB what the hell do you lot think you are doing? The Spanish Inquisition from the other side of the world to unblock my bank card. Unbelievably bad attitude from your customer service.
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Liam
(@co95_l) reported
@TSB you are literally the worst bank ever! How can you close off your whole internet AND mobile banking for ‘planned maintenance’ and basically not give people access to their money! You didn’t even put any notice on the app
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Graeme
(@happyhawky) reported
@TSB I have worked in Customer Service for almost 30 years and Lewis’s response is the worst reply to a customer complaint I have ever seen. Actually disagreeing with my partner’s version of events, that David didn’t offer poor service and confirming the bank don’t want her cash.
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OiYou
(@flythosecolours) reported
@SKinnock @TSB If any Labour MP gives a damn about carers that much, they'll vote against the cuts to disability support. This is not photo opportunity stuff, and for God's sake, don't be the fraud Kendall has shown herself out to be, with her "close to my (nonexistent) heart" crap.