TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 11/17/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MechaMobius Mark (@MechaMobius) reported

    @TSB Day 3 of no access via the app. Seriously get it sorted. Was told to reinstall app, and now trying to log in the OTP never works just gives error.

  • Brad2479 Gary Bradley (@Brad2479) reported

    @TSB Your customer service and app or totally in sync,in sync because none of those services work or even exist,Shocking service

  • KevinFCoughlan Kevin Coughlan (@KevinFCoughlan) reported

    @TSB Of course, customer service functions are designed precisely to keep customers at arm's length for as long as possible until they give up.

  • DJPAULBURKE1 DJ PAUL BURKE (@DJPAULBURKE1) reported

    Sick and tired of being unable to use the @TSB app to access my account. First they close all the branches near me then they make it impossible to bank using the app. I'm 100% looking to swap banks now, had enough of this crap. I dont need the stress!

  • Chris_Arends Chris Arends ✌ (@Chris_Arends) reported

    @JPCastingD @TSB Be good if the app actually works !!! Get it sorted @TSB I want to access my money.

  • MechaMobius Mark (@MechaMobius) reported

    @TSB I just saw the post from another user about the DNS settings, I turned it off and I can now log in again.

  • Muna79616503 Muna (@Muna79616503) reported

    @TSB How about sorting out your mobile app so people can access their money?! 😡🙄

  • JUST__LIONEL Just__Lionel (@JUST__LIONEL) reported

    @TSB Your fix failed, what's going on man?

  • alexandraruddle Alex Ruddle (@alexandraruddle) reported

    @TSB hi , I have a problem in that one payment is due to be deducted in my current account twice ( pending) The company are saying it’s a bank issue . Could you help please .

  • HannahW13474523 Hannah Walker (@HannahW13474523) reported

    @TSB I had an error with making a payment.