TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 12/13/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Elesalvatore86 Elenaskim86 (@Elesalvatore86) reported

    @TSB I can't log in to the online banking? It's saying service unavailable

  • handyearth Karl Handy (@handyearth) reported

    @TSB My daughter currently has an account with another bank. She has access to online banking & their app, but found yesterday that she can't do bank transfers until she's 16. So I'm looking for a new account for her with an app, no card readers, and which allows bank transfers.

  • sarahyhirons Sarah (@sarahyhirons) reported

    @TSB I need a new bank card with contactless on it. Cannot get the automated woman to understand this. Help.

  • simonjohnno Si Johnno (@simonjohnno) reported from Manchester, England

    @TSB how you deal with vulnerable customers is flabbergasting. 2 requests to you to block internet banking due to dodgy activity and still the scammers managed to set it up. My dad doesn’t have the internet. Never will. Your staff can’t grasp how he doesn’t have it!Shame on you.

  • ScottA03958882 Scott A (@ScottA03958882) reported

    @TSB Trying to log into my Mobile Banking, reset memorable information, oh wait you can’t because you’re already registered, go to log in, oh wait you can’t because we’ve suspended you!?

  • findochtywifie Findochtywifie (@findochtywifie) reported

    @ProMediaRes1 @TSB That's terrible. When I opened my TSB account I was given the phone number of the local branch. It's great. I'm disappointed that they are not being more helpful. Come on @TSB get this sorted.

  • maradoddsy7 Rachael 🎄☃️ (@maradoddsy7) reported

    @TSB I need some urgent help, can someone contact me please

  • MrRobinSThomso1 Mymunrodiary (@MrRobinSThomso1) reported

    @TSB here we go again with TSB technical issues. Payday for many which means essential bills need paid and can't. This is a regular occurrence these days with TSB

  • HannahTKeet Hannah Keet (@HannahTKeet) reported

    @TSB had a text saying I could request my mortgage overpayment allowance online from 1st Jan but I can’t see how to do this in my account. Help me, please :)

  • VonnSand Vonnie Sandlan (@VonnSand) reported from Glasgow, Scotland

    I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.