TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 02/08/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @kristinacimova @TSB TSB reluctant to advise that there is a major issue with ‘Approve Payment’ feature on the app. Instead they’ll ask for more information, for your device, operating system, what app version. They’ll ask you to uninstall / reinstall…blah, blah…. It’s a TSB issue.

  • antonvwoodward Anton Woodward OBE (@antonvwoodward) reported

    @TSB You wanted more info about the approve button not working on your app. So, I've helpfully retweeted 42 other tweets about the exact same problem. Sort it out!

  • elaineems2013 Elaine Stewart (@elaineems2013) reported

    @TSB Hi I am unable to login, is everything back to normal?

  • victoriacuckson Victoria Cuckson 🇵🇸 🇾🇪 🏳️‍⚧️ (@victoriacuckson) reported

    @TSB I've had the same number for over 15 years. I've manager to access via my Samsung tablet but still can't access using my Samsung 21 phone.

  • BirdingEcosse David Slater (@BirdingEcosse) reported

    @CJWildlife @TSB sorry CJ Wildlife but the secure payment from TSB just isn’t working, 30 minutes trying to place an order. Off to shop elsewhere.

  • kerrymThompson 𝕂𝕖𝕣𝕣𝕪 𝕋𝕙𝕠𝕞𝕡𝕤𝕠𝕟 👩🏼‍🦼 (@kerrymThompson) reported from Milton Keynes, England

    @TSB Are you fixing the issue with your app I’m still unable to approve payments I need to pay my bills…. I’m going to start occurring charges soon… that yes I will be sending you TSB the bill for! It’s getting ridiculous now!

  • secretagent Lydia Towsey (@secretagent) reported

    @TSB 1 of your machines has taken money from my account, but KEPT the money! Your bank was closed & there appears to be no way 2 contact you unless you're a TSB customer - even in the case of such fraud. Please contact us urgently so we don't have to worry about this until Monday

  • SEH1982 SEH1982 (@SEH1982) reported

    @TSB cannot do an online shop as cannot approve payment via app or website. Frustrating. Been trying all day.

  • m_ldnn_ YT: MADNESSWITHMK 📺 (@m_ldnn_) reported

    @TSB the app has been down over 12 hours now ???!!!

  • bluehouse89 John the Mask Wearing European (@bluehouse89) reported

    @TSB Why have you changed the method for entering the memorable data at login? Now I find I have to type in a character instead of choosing from the scroll. A key logger would pick up the characters so you've reduced security not raised it!