TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 01/10/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • kelshaw1 Kel1506 (@kelshaw1) reported

    @mattknights1997 @TSB I thought the app was just down but it seems to be worse than that 😞

  • iBoldNews iboldnews (@iBoldNews) reported

    @TSB We should be compensated for this now because every month on a payday we get this issue and get so much stress. #tsbbank #tsb #onlinebanking

  • LeighMcKay7 Leigh McKay (@LeighMcKay7) reported

    @TSB Issues with making online payments also!! Complaint lodged! Financial Ombudsman really should be taking #TSB to task on this! Continuing to provide a very poor service on a ongoing basis! #ukbank

  • Piesda1 Piesda (@Piesda1) reported

    @TSB Last day of the month, payday for most people. Very poor service and not the first time!

  • awroberts awroberts (@awroberts) reported

    @TSB Got an ETA for the hot fix?

  • Vicky_RHine Vicky Routledge-Hine (@Vicky_RHine) reported

    If you want a bank where the app is down on a weekly basis and not only can you not log in to your account to do transfers but you also can’t use your card to pay for things… then @TSB is definitely for you!

  • tom_pattercake Tom (@tom_pattercake) reported

    Is the @TSB mobile app down??

  • NO2SnpFalkirk Chris Blank (@NO2SnpFalkirk) reported

    @TSB @StevenPDawson Bit more than some, looks like EVERYONE is unable to access their accounts. Why not just be honest, if it is down, it's down for all, don't say "some". Clearly managements instructions to mislead, as customer comes last at TSB, disgusting Customer Care!

  • chrisjgascoine Chris Gascoine (@chrisjgascoine) reported

    @TSB @dancinboy4eva It’s still down on desktop safari and Google chrome and iOS and android apps. People’s tax needs to be paid. TSB, this is very bad timing!

  • lukegoddard Luke Goddard (@lukegoddard) reported

    @TSB @StevenPDawson Fix it. Utter morons.