TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 11/21/2025 17:15

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesBe87360679 James Becky (@JamesBe87360679) reported

    @NPUS @TSB @BBCWatchdog Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • jenclark1995 Jenny Clark (@jenclark1995) reported

    @TSB Sorted now but such a hassle! My fiancé is with bank of Scotland and never has any issues with his banking app…

  • wrxmanpaul Paul (@wrxmanpaul) reported from Salford, England

    @TSB not able to access the app. It’s asking for photo ID and a selfie? Confused why!

  • DanPBarker Dan Barker (@DanPBarker) reported

    @TSB Just to add the app is slow and does not load up all transactions

  • juliecason ✨💎Jules💎✨💙 (@juliecason) reported

    @TSB Mine’s not working either. Again! 😟

  • NPUS Notputtingupshelves (@NPUS) reported

    @TSB @portergill My partner has had a payment go missing, made over 10 days ago. Did tsb resolve your issue?

  • dalenichol Dale Nichol (@dalenichol) reported

    @TSB It certainly doesn't seem to have been resolved for a lot of us. It's requiring an OTP to log in and the text message containing the code simply doesn't arrive

  • fionamore Fiona More (@fionamore) reported

    @TSB No the problem is NOT resolved! I can see balance but not any statements, this is NOT A FIX AGAIN #movingbank #dissatisfied

  • JenniFromTheAve Jenny (@JenniFromTheAve) reported

    @TSB Cant' even log in now. Just stuck on loading screen.

  • xxsaralewisxx SaraSozzle (@xxsaralewisxx) reported

    @TSB app down again. Asked for login details three times. Won’t connect. Shambles