TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 03/22/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (17%)

    Login (17%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (13%)

    Website (13%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NicoleHarr92 Nicole Harrison (@NicoleHarr92) reported

    @TSB I have been charged 3 times for a transaction. You have messed all the dates money has left my account and im confused about my actual balance as i had duplicate transactions that look like they were sorted and now its gone down and all my transactions are not the right date!?

  • myfootytravels Bas Goebbels (@myfootytravels) reported

    @TSB Just found about this after checking my transactions. My duplicate payments even included a £575 transaction. Why were your customers not contacted directly about this issue instead of posting a generic tweet?

  • evanabanana Evana (@evanabanana) reported

    @TSB #tsb Mobile & online banking down. Any idea when it’ll be ok? Thank you.

  • GreerIsla Isla Greer (@GreerIsla) reported

    @TSB yet again the app and internet banking is down and had no notice! Absolutely fed up with this and think it’s time to change banks! Enough is enough

  • Kieranjl Kieran (@Kieranjl) reported

    @TSB Reading through some of the comments is awful. You have made a error, customers are complaining and yet you seem to be just copying and pasting responses.

  • elliexdando Ells💘 (@elliexdando) reported

    @TSB Can’t seem to set up memorable information when trying to register for my online banking as it keeps showing technical error message. Tried to phone the helpline earlier and managed to get through to someone who then cut me off. I have been trying to sort this for a month🥲

  • Bhavandeep_96 Bhavandeep Mann (@Bhavandeep_96) reported

    @TSB hello my Apple Pay isn’t working. I have walked out of two shops and left my things

  • AlanBra15797878 Alan Bradshaw (@AlanBra15797878) reported

    @GreerIsla @TSB It’s ridiculous. My card transaction wouldn’t go through was the first I knew of it and it’s left me in **** unable to get home until sorted

  • davecrispin dave crispin (@davecrispin) reported

    @TSB Well, that's extremely frustrating to say the least. Must be a year since I opened a #tsbbusinessaccount but I still can't use their #internetbanking service! What a #shambles 😡

  • BurnHim Moe 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍⚧️🏴‍☠️ (@BurnHim) reported

    @TSB Thanks for letting me know my card is now going to be cancelled because of your lack of communication to your customers which means that I can't access my money until a totally unnecessary replacement card arrives.