TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 09/13/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (26%)

    Login (26%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • jeaniem2 jeanie (@jeaniem2) reported

    @TSB For several days now have not been able to pay my bills online. Keeps on saying we are having technical issues. Gone on today and can't see what's in my account. When is the issues been sorted?

  • lottyburns Lotty Earns (@lottyburns) reported

    @SamMcFaul @AvivaUK @TSB Is this a trusted website? (Ta!)

  • boabsmith45 michael smith (@boabsmith45) reported

    @TSB You could help make the life of the frail 80+ woman forced to wait 40mins in a queue yesterday to withdraw money (bank book) better, by opening more than 1 cashier counter #Shettleston - show some humility - practice what you preach and serve your customers !!

  • gee_winter gee winter (@gee_winter) reported

    @V1SEO @TSB It’s pathetic. I will be changing Bank. Had nothing but problems

  • GrahamThomas Graham Thomas (@GrahamThomas) reported

    @TSB Do not trust this app. Or bank. They do not help protect money. They cannot control thier old bank accou to and do not shutdown accounts from Nigerian scammers. #notaproperbank

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB Business customer. I deposited a cheque at a local PO (Ballater) on 07/07/21. It didn't appear in my account. Called TSB to find out what's happened to it three weeks ago. Absolutely NO contact from TSB since. WHAT'S HAPPENING ABOUT THIS?

  • wickedskipper Charlie Cockaday (@wickedskipper) reported

    @TSB I was only saying the beginning of the week how you have the best customer service and all your call center staff are so nice. How wrong was I

  • njs1104 NJS 💙 (@njs1104) reported

    @TSB what an absolute joke. Blocked online for making a suspicious payment. Good job I’m not being financially abused or have capacity issues, been waiting over 35 mins for fraud dept to answer

  • KimElizabethF Kim Fletcher (@KimElizabethF) reported

    @TSB Chris, im tired of complaining and expecting results from @TSB when i have fully been let down. It pointless. there is no point in adding anymore to the 'customer relation team' when nothing will happen.

  • OnSimplified simplified (@OnSimplified) reported

    @T_Hynes57 @TSB For your hacked account contact @GageDavis3 ,he helped recover mine in less than 30mins...he is more faster than the support services and he is also tested and trusted..