TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 12/25/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ayam_jihad Suhana Samsudin (@ayam_jihad) reported from Edinburgh, Scotland

    Internet and mobile banking down. Try to login several times. Block and try to re-register but couldn't due to details.. Ottokeee?? @TSB

  • annewmc Anne Mc (@annewmc) reported

    @John170277 @TSB t is a Sky issue but only affecting those services connecting via particular DNS severs. Sky have acknowledged the issue to JISC who provide internet connectivity to universities. See @jiscmi

  • monty67 Steve Montgomery (@monty67) reported

    @TSB That maybe so, but you cannot access the account to move money, every other bloody month, somebody needs to be accountable.

  • weediff Martin (@weediff) reported

    @TSB What is the timescale for a failed debit card transaction to drop off your account? Retailer customer service has been terrible, they said 3 days initially then when I called back on the 4th day they said they had cancelled the transactions and would be up to 48hours

  • becthefox Rebecca Fox (@becthefox) reported

    @TSB It's sky Internet causing a problem. Turn WiFi off and use mobile data to access your app. Hope this helps someone.

  • monty67 Steve Montgomery (@monty67) reported

    @TSB It has nothing to do with sky broadband! I am a Sky customer, all broadband is working fine, I have tried to log on away from the house using 4g.. Still not working, please do not pass the blame, that is just BS!

  • bazthomp barry thompson (@bazthomp) reported

    @TSB In all fairness I rely massively on WiFi where I live because the reception of my phone provider is terrible this just couldn’t happen at a worse time we have 2 young children to get ready for there christening and not being able to pay people is embarrassing to say the least

  • rossuk666 Ross Pickles (@rossuk666) reported

    @dowling_andy @TSB Correct. Sky have a notification on their web site "Online Banking services are currently experiencing technical issues. We are currently urgently investigating the issue." HSBC works fine on my PC but that's no consolation for those that need to use the app.

  • monty67 Steve Montgomery (@monty67) reported

    @TSB We are having problems trying to authentic your device.... same error message as numerous times before, @BBCWatchdog hope you are watching.

  • annewmc Anne Mc (@annewmc) reported

    @John170277 @TSB It is a Sky issue but only affecting those services connecting via particular DNS severs. Sky have acknowledged the issue to JISC who provide internet connectivity to universities.