TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 12/24/2025 20:05

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • richardhyland Richard Hyland (@richardhyland) reported

    @TSB your Basildon branch supposedly open until 5pm, closed at 3.30 saying go to Southend. Any idea how far that is. Can’t pay a check in that’s needed because of this pathetic customer service

  • PaulaSKirby Paula Kirby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@PaulaSKirby) reported

    @TSB Your business account login is repeatedly logging me out when I click on CONTINUE on the "protecting your business from fraud" message. I have already "checked & updated" my details, but am having to do it every time now in order to access my a/c. Please fix!

  • yellowporsche1 Mikuru Suzuki Fan Page (@yellowporsche1) reported

    @TSB Only got my TSB cards. Whats the issue ??

  • CalinNBND Calin (@CalinNBND) reported

    @TSB hi, do you have a branch in Worcester? The locator function is not working on your website.

  • Xsam88b Saima (@Xsam88b) reported

    @TSB Totally disgusted with the (lack of) service received at my local TSB branch today. I risked walking home with £5000 in my bag because the lazy and rude staff refused to serve! So annoyed and disappointed

  • PaulaSKirby Paula Kirby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@PaulaSKirby) reported

    @TSB Have just tried that, Phoebe, and yes, it's working on Safari. My main browser is Firefox for Mac, though, so it would be nice if it could work there too.

  • yellowporsche1 Mikuru Suzuki Fan Page (@yellowporsche1) reported

    @TSB what is the issue with online payments to Apple ? I've just been into Apple and they say they have no knowledge of the "customer present" issue.

  • LifeDecorative The Decorative Life (@LifeDecorative) reported

    @TSB I've sorted it out after the fifth time. You really have the worst website in banking

  • OwenCameron1 Owen Cameron (@OwenCameron1) reported

    @AmazonHelp That doesn't help me Cassandra. I have spoken to a lovely bloke at @TSB who confirmed no issue with card and they are not declining. They've had a few customers report similar issue with Amazon. Plenty of funds available, details are all correct, tsb have confirmed not declining.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB @LifeDecorative doesn't matter! nor does cookies or cache. The 'continue' button is linked to 'logout'. Please fix.