TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 12/25/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • stephen2876 Stephen Hall (@stephen2876) reported

    @TSB A little more detail might be helpful. Such as which ISP(s) is/are affected. What other organisations. If the issues are location based etc. If not here then (in more detail) on your service status page.

  • John170277 John James (@John170277) reported

    @annewmc @TSB It can’t be sky internet fault cos I can access my other 4 accounts no problem

  • john1002uk john lawless (@john1002uk) reported

    @TSB Stopped using TSB about 16 months ago, never had any further issues

  • becthefox Rebecca Fox (@becthefox) reported

    @TSB It's sky Internet causing a problem. Turn WiFi off and use mobile data to access your app. Hope this helps someone.

  • Carlo14601 Carl (@Carlo14601) reported

    @TSB This is @SkyUK as they have a DNS routing error, est within 2 hours fix time.

  • scottish_homer Scottish Homer (@scottish_homer) reported

    If you are having problems this morning using #SkyBroadBand if you have a VPN installed this fixes the issue. @TSB is the issue the App or #SkyBroadBand

  • CaroleDvdson83 Carole Davidson (@CaroleDvdson83) reported

    @TSB Unable to access online banking. When will this be fixed 😡

  • craigcmackay Craig Mackay (He/Him) (@craigcmackay) reported

    @TSB are all your web sites down? Can't access any business banking or personal logins and even you main website is returning domain error.

  • confirmstatush confirmstatushere (@confirmstatush) reported

    @TSB I am unable to access your services via my mobile, different broadband provider to my network provider, able to get onto TSB site on a laptop… I suspect this is a TSB Issue as opposed to ISP issue.

  • Michell28847505 Michelle Rae (@Michell28847505) reported

    @TSB Both Mobile Banking and your website are down I have tried with Mobile Data as well as wifi and get an error code