TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 03/16/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (13%)

    Website (13%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • BollyJen JenniferC (@BollyJen) reported

    @TSB I am currently on hold waiting for the verification team. On that occasion I called 0345 835 3844 I have also called 0800 096 8669. I wished to transfer money to a friend and my internet access was blocked. This started on 19/10/22.

  • deeofnaa queenie dee (@deeofnaa) reported

    @TSB Couldn’t recognise the card apparently. It’s a reoccurring issue they’ve said they can ring me back to resolve it ?

  • allyy__08 Alison Hendry (@allyy__08) reported

    @TSB @Billy1Young TSB I’d ask you to change the terminology - “hearing impaired /impairment” is outdated & not used by deaf / hard of hearing community. I’m a TSB customer, I’m Deaf too & it sucks to see this inaccessibility, so I totally get Billy’s frustration. Please offer alternative solutions

  • joodles15 joodles (@joodles15) reported

    Absolutely disgusting service from @TSB maybe you want to Inform your staff that not everybody who uses the TEXT TALK service is deaf, they can hear your staff MOCKING THEM!!! DISGUSTING!!

  • BarclayJodi Jodi Barclay 💙 (@BarclayJodi) reported

    @TSB This is exactly what I'm complaining about though...why advertise a call back service and then tell customers to phone? What a waste of time.

  • Neffi134 Nicky (@Neffi134) reported

    @TSB Unfortunately I have had to message via the app. I prefer to speak with an actual human when discussing issues like this.

  • Psychoblox Rachel 🇺🇦 (@Psychoblox) reported

    @TSB your fraud team reacts to block an account but can't be accessed to get it unblocked - for weeks. We cannot function. Do not bank with @tsb

  • GreerIsla Isla Greer (@GreerIsla) reported

    @TSB is there a problem again as my mum just phoned and transferred money to my account but nothing is showing!

  • BollyJen JenniferC (@BollyJen) reported

    @TSB We have been on hold to the verification team for 30 mins! I will be making a complaint. I have been a customer of the same branch since 1986 and have never experienced such poor service. Tomorrow I will close my account

  • cjbkiller98 Carl Brown (@cjbkiller98) reported

    @TSB is there an issue with sending payments to people? I put last night to pay a family member some money and definitely put to pay as soon as possible yet no money has gone into his bank or left mine. Also says it’s pending if I click his bank bit on the list.