TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 12/08/2025 23:45

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Shmeigle John Georgiou (@Shmeigle) reported

    @TSB Is there a problem with the business banking app ?? Keep getting an error message 😢😢

  • Elaine6759 Elaine Raspin (@Elaine6759) reported

    @TSB hi please can you tell me if the app is down? My error message when i try to log in is "we weren't able to do that an unexpected error has occurred " I can log in fine on the website I have changed my password and memorable details

  • JollyAlan Alan Jolly (@JollyAlan) reported

    @TSB Surely online banking app isn't down again???

  • richyp1974 richard platt (@richyp1974) reported

    @tsb Well its been a couple of weeks guess it's time for the banking app to stop working AGAIN

  • Suo_Shion 山﨑詩音 Shion Yamazaki 🇺🇦 (@Suo_Shion) reported

    @TSB Can you put up an official response re app and mobile banking login not working? Many people seem to have issues, very worrying yet no official info on service being down. Your site says no issues, yet issues all day for a lot of people?

  • GregJonah6 Greg Jonah (@GregJonah6) reported

    @Layla_F_1990 @TSB I was facing same issues not I contact @joyoursliecyberspy for help ...try him for

  • Layla_F_1990 Layla Fowler (@Layla_F_1990) reported

    @gruf85 @TSB I'm not sure when mine stopped working, I only noticed when I tried to check my bills had gone out okay and it told me my device couldn't be authorised. I have sent TSB a private message with my details, Internet details etc maybe you could try that?

  • paddyjbee Paddy J Bee 🇮🇪🇪🇺 #FBPE #FBPPR (@paddyjbee) reported

    @TSB you really need to put out a statement about your app, the problem is obviously with you, and not all the people complaining.

  • mark_interior - (@mark_interior) reported

    @TSB instead of doing stupid **** like this your management need to employe qualified IT staff to sort your App yet again screwed my accounts up, every week your ****** app is down or having issues, useless T. Totally S. **** B. Bank

  • Layla_F_1990 Layla Fowler (@Layla_F_1990) reported

    @TSB I have tried it with just WiFi on, and I have tried it with data on and I've tried with both on. I can log in to my account on my laptop, but the app won't complete the authentication for me to gain access to my banking on my phone.