TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 02/12/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Sine67 Sheena Lewis (@Sine67) reported from Eight Ash Green, England

    @lottyburns @TSB My phone payment has been declined twice recently, card is working (Lloyds)

  • charlielie Lottie (@charlielie) reported

    @TSB Has the issue impacting @Apple transactions been resolved yet please? Really frustrating not being able to complete a purchase :/

  • David_M_Writing David Matthews (@David_M_Writing) reported

    @TSB So my dear @TSB, you blocked my debit card without informing me, then you sent me a new card. Now, 48 hours later, you've decided to block the new one!!! What is the matter with you utter muppets???

  • StrangerMonco Shaun (@StrangerMonco) reported

    @David_M_Writing @TSB Get used to it. Did the same to me and are refusing to acknowledge that there's even a block. The fraud team are useless

  • baggottsilver michael baggott (@baggottsilver) reported

    @TSB why is there no provision in your branches for disabled customers to be seated whilst in a queue? It makes going into a branch almost impossible (given the normally very long queues).

  • Loboy2 Mark Blundell (@Loboy2) reported

    Disgusted with @TSB have waited three weeks to find they have made an error so I have to start a process all over again and wait another three weeks. “All we can do is apologise” NO IT ISN’T #uselessbanks #arrogantfools

  • SamFree06762799 Sam Freeman (@SamFree06762799) reported

    @TSB Hi TSB, I was hoping to discuss expediting a mortgage offer drawdown before 5 working days to avoid a house purchase maybe collapsing, but can't seem to get through on the phone!

  • Timobru Tim O'Brien (@Timobru) reported

    @TSB your web site says 8 can stop my debit card via the mobile app but there is no option to do that and you are not accepting phone calls. If any money goes missing I will hold you responsible.

  • Tonyd1966 Tony Doyle (@Tonyd1966) reported

    @TSB you need to look at the lack of customer service(!) provided at your branch in Longsight Manchester.The treatment of an 88 year old woman (I know she was 88 because a member of staff asked her across the bank.)She was then left to stand and wait for 15 minutes at least.Poor.

  • PuggoBruce PuggoBruce (@PuggoBruce) reported

    @TSB I just got told by a member of your staff the manager will call me back in 24 hours about an issue with updating my mobile number. What number is she calling me on if I can't update my number?