TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 11/19/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_VCM_PhD ωнιѕку тαиgσ fσχтяσт 🏳️‍🌈🏳️‍⚧️💙 (@Dr_VCM_PhD) reported

    @TSB Why oh why does your online banking page keep not recognising the same log in details I’ve used for several years??? It’s driving me crazy & I’m seriously considering moving banks because of it. You’ve become absolutely shite since splitting with Lloyds 😡🤬

  • britney84210924 britney (@britney84210924) reported

    @TSB I’ve been trying to logon to the app for hours now!! It keeps saying I need a OTP, I wait for the text which never arrives within 2 minutes it takes over 5 minutes and then when I type it in another error shows!! Same on the website too!! What is going on???

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • fluffylabtech Coryn (@fluffylabtech) reported

    @TSB This is tragic 🥲 The OTP phone call just hangs up and when the text finally arrives the website crashes when I enter it. If I could actually access my money I’d withdraw it all from TSB.

  • boabsmith45 michael smith (@boabsmith45) reported

    @TSB You could help make the life of the frail 80+ woman forced to wait 40mins in a queue yesterday to withdraw money (bank book) better, by opening more than 1 cashier counter #Shettleston - show some humility - practice what you preach and serve your customers !!

  • njs1104 NJS 💙 (@njs1104) reported

    @TSB what an absolute joke. Blocked online for making a suspicious payment. Good job I’m not being financially abused or have capacity issues, been waiting over 35 mins for fraud dept to answer

  • LlamaLorna Lorna (@LlamaLorna) reported

    @TSB I can't access online banking it won't send text or call to me to verify my identity

  • FilmPhilDoc 🇪🇺Maskless Plague Island Johnson Variant Jaunts (@FilmPhilDoc) reported

    @BarristerNF @TSB Finally got it sorted. 90 minutes out of my day for an issue that was not my fault.

  • willsbrownscot William Brown (@willsbrownscot) reported

    @TSB One time passcodes are taking over the two minutes and it’s causing issue logging in

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    If you have a banking issue and you bank with @TSB then good luck with the process as I'm sadly finding out. It's nothing short of a disgrace @Debbiecrosbie1