TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 01/22/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RevPF RevPF (@RevPF) reported

    @AskNationwide and @TSB websites are both blocking my login because they have "unforeseen" problems. Anyone else having problems?

  • SallysPies Sally Jane's Traditional Pie and Mash (@SallysPies) reported

    @TSB @BANKIFI_global The TSB Business interface on laptops and desktops is KAPUT, trying to beat the deadline for HMRC submission, need access to bank statements, been advised to go to brank and have printed out JOKE!

  • Cal_Darcy Callum (@Cal_Darcy) reported

    @TSB I have sent a DM. Worst service I’ve ever received this. You don’t care about customers

  • Sirlebert Sirlebert (@Sirlebert) reported

    @TSB I had a call from somebody saying he was working for you, it was like a scam, where can it be reported?

  • gfaz81 Gill (@gfaz81) reported

    @Stokesy1966 @TSB I had absolutely brilliant service from Lloyds yesterday. Issue sorted in 10 minutes via live chat. Genuinely thought it would be a nightmare

  • ImDeeMoran Dee Moran (@ImDeeMoran) reported

    @TSB you are blocking all my transfers. Saying you'll be in touch in an hour and I've heard nothing all day. Tried telephone banking and it wouldn't go through either. It's just into my Monzo. What's the issue

  • sycamore_anew Sycamore Anew (@sycamore_anew) reported

    @TSB I can't pay a new recipient because I'm not getting any OTPs to the business TSB app (6.2.1). Is there support that I can contact about this now as I need to make the payment? Its not the phone's fault, as the problem happens when I install app on another phone also. Thanks

  • RoseMarieCarol5 Rose-Marie Carolan (@RoseMarieCarol5) reported

    @TSB been trying to get help with the fraud squad!!! Absolutely useless all day yesterday on phone to 8 different people only to find out today when in branch that I need to phone again!! What disappointing service you give. Been a customer for over 28 years!!!

  • titchymcgee Lynnette Forbes (@titchymcgee) reported

    @TSB please get the approve payments working can’t pay bills thanks to this. Appreciate the added security but please make sure the system works first!

  • mich2021_ Michelle (@mich2021_) reported

    @TSB you are a disgrace. Leaving a single mother, with a disabled child, without access to her own account after being with you for 19 years. Treating her like a criminal. Shame on you.