TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 02/04/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • averageguy6 Stunt Double (@averageguy6) reported

    @TSB Ever since you "upgraded" your system a couple ot years ago it has been, frankly rubbish. These problems always seem to happen around the month end too, when people are reliant on moving money around. Very poor, please resolve properly or you will lose more customers.

  • nalacat1989 Alan Ritchie (@nalacat1989) reported

    @Charl_H79 @TSB I have made 3 in store transactions in 3 different places and worked fine. The app and mobile banking on the other hand… awful. Hope it works for you 👍

  • RobertW22188176 Robert Wilkins (@RobertW22188176) reported

    @TSB What is going on ? No update in 3 hours ! I need to access my account !

  • thedave1 Dave 😀 (@thedave1) reported

    @financialombuds @TSB internet banking down all day …. Not good enough really is it ?!

  • SimpsonCerena Cerena Simpson (@SimpsonCerena) reported

    @tsb I’ve got bills to pay! When are you sorting this issue? It’s beyond a joke now! Looking at swapping banks! This is too regular 😡

  • jerrard_craig Craig Jerrard (@jerrard_craig) reported

    @TSB @TSB after the double payment “mishap” and no compensation I thought I would give you a 2nd chance and then today can’t access the app or online can’t use my card either… how many more times is this going to happen. #compensation #BBCBreakfast

  • sexyshoesuk GorgeousSexyShoes (@sexyshoesuk) reported

    @TSB Still can’t access and when I do can’t make payments!

  • KellySt58960783 Kelly Steven (@KellySt58960783) reported

    @TSB Still not able to access at 2pm!!

  • the_ahad_z Ahad Zeb (@the_ahad_z) reported

    @TSB Fix your **** please

  • durdermoll malcolm gilbert (@durdermoll) reported

    @TSB when's the app/money withdrawal issues going to be fixed?! I need to take some cash out #tsbappdown