TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 03/07/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (17%)

    Login (17%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmTheWebb IAmTheWebb (@IAmTheWebb) reported

    @TSB ERRSCA02: Sorry, something went wrong , I was logged in minutes earlier so why can't I login now?

  • dadeylfcdaft Dadey Kirkup (@dadeylfcdaft) reported

    Hello @TSB is your Android application down? Struggling doing what I need to do to my frustration.

  • xBeckahh Rebecca (@xBeckahh) reported

    @TSB your service is shocking. I need to open an account for my daughter, which can only be done in branch. My two closest have closed down leaving Sherwood which is now ALSO closing down so they won't see me due to 'limited opening hours' & West Bridgford won't answer phones! 😡

  • Pt2537 Paul (@Pt2537) reported

    @TSB Can you please tell me what is going on with your chichester branch? It shows on your website as open, when i have visited it the branch has been closed, 930am, 12 midday, 13.40pm, it looks deserted too, so can you confirm? Ive tried calling but no answer

  • benim83n Benjamin White (@benim83n) reported

    @TSB Suddenly unable to log in to both the TSB app and website. When I submit my 'User ID' I get the error ERRSCA02 On the app I get a message: 'We are having problems trying to authenticate your login'. Have tried reinstalling the app to no avail. Help please.

  • missleeny Miss Leeny (@missleeny) reported

    What is going on with @TSB online. I changed my password & memorable info - trying to log in through the site (not the app!) & it doesn't let me in & i know the info I'm entering is correct!

  • emsymac21 Emma McLean (@emsymac21) reported

    @Susan60332483 @TSB Susan I phoned them and they can’t tell me why it’s been cancelled. So I have no access to any money til my new card arrives! Very handy when you’re a single parent with no one else in the house to borrow money from

  • emsymac21 Emma McLean (@emsymac21) reported

    @FriedMarsBar @TSB They’ve left me with no access to my money until my new card arrives. As a single parent who pays by card everywhere I can’t even begin to tell you how much sh1t they’ve pretty much left me in 😫😫

  • DominicOskwarek Dominic Oskwarek (@DominicOskwarek) reported

    @TSB I had a letter today saying ‘you can now access your online banking’ then when I log in it asks for a number you haven’t even sent yet. What kind of new customer onboarding is this?

  • FPL_WaitWhat FPL_WaitWhat? (@FPL_WaitWhat) reported

    @Matthew06372804 I'm with you Matthew. Going to close my account tomorrow because the service is so bad that its unusable. Every time I make an online payment my account gets blocked, and the only way to fix it is to call and get put on hold for hours. @TSB Complaints told me this is normal!