TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 02/05/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Ange825 Ange82 (@Ange825) reported

    @TSB No I cannot and further more a few weeks ago the App was down so I went into the branch And guess what their system was down. Your playing here with people Money. I think its about Time Compensation is given to the Many customer’s for the for the Constant Inconvenience, Upset Ect

  • Ally_Lou818 Ally 🦊 (@Ally_Lou818) reported

    @TSB Added stress at an already difficult time.... Really disappointed in the service 🤔

  • evell94 💕 (@evell94) reported

    @financialombuds have a look at what’s going on with @TSB it’s ridiculous. They need to be held accountable for the amount of issues everyone is having with them

  • sexyshoesuk GorgeousSexyShoes (@sexyshoesuk) reported

    @TSB Still can’t access and when I do can’t make payments!

  • trickyfingers25 Richard Smith (@trickyfingers25) reported

    @TSB How am I meant to pay my 6 staff who are expecting the wages today when I have no access to my money? Will you compensate them for late payments?

  • coulshall_danny Danny coulshall (@coulshall_danny) reported

    @tsb Are you actually going to bother to address your IT chaos and help your customers? Or are you just hoping it’ll all just blow over?

  • bennelincs Ben (@bennelincs) reported

    @TSB Like most people today is when I have to pay a lot of bills. An outage shouldn’t last this long, don’t you have backup servers? This is embarrassing and tells me you don’t invest enough in cyber, which is frightening to be honest considering the amount of cyber crime there is.

  • nalacat1989 Alan Ritchie (@nalacat1989) reported

    @Charl_H79 @TSB I have made 3 in store transactions in 3 different places and worked fine. The app and mobile banking on the other hand… awful. Hope it works for you 👍

  • Somersound Nick B (@Somersound) reported

    @TSB Enough is enough. Branch closed, app down, bills not paid, credit card late payment and interest coming as a result. Daughter stuck 40 miles away because card at petrol station not working. We will all be changing banks next week.

  • KellySt58960783 Kelly Steven (@KellySt58960783) reported

    @TSB Still not able to access at 2pm!!