Is TSB Bank down in Basingstoke, Hampshire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (65%)
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Website (20%)
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Transactions (15%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Hattie Tope
(@Hatlar) reported
@TSB please can you advise when the issue with approving payments via the mobile app will be fixed? Seems from Twitter than many users are having the same problem. Thanks
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AndrewGibbard
(@AndrewGibbard) reported
@TSB I am absolutely disgusted at the quality of service atm. On the back of what you subjected customers to earlier in the year by taking money from their accounts that had already been taken and putting some of them into their over drafts, we are again subjected to incompetence
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Fiona J Mackenzie 🏴🏴
(@Gaelicsinger) reported
@TSB When is this issue w not being able 2 approve payments going 2 be resolved?? I have done all suggested fixes & none work.Only other ‘device’ I have as u suggested is not accepted by TSB! This is major issue which needs fix v quickly or u will lose customers @MartinSLewis
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Carter Blunt
(@ThatCarterBlunt) reported
@TSB I don't have the headspace for that right now TBH I want you guys to know that there's a problem, there's no interactive help for the problem, and I can't report that problem using online problem reporting.
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Emma Goodwin
(@AuntWinifred) reported
Hi @TSB your payment approval button isn’t working. I have payment to make. Thanks.
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.
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Anton Woodward OBE
(@antonvwoodward) reported
@TSB @gonyebra asking for more info when it is clear on twitter that many people are having the same problem is not a satisfactory response. get the problem fixed!
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Graeme Innes 🏴
(@guinness1968) reported
@debsdelaney71 @TSB Well said ! TSB seem reluctant to simply admit there is a widespread issue here. Instead they suggest that customers follow steps that will not solve the issue. Customers understand there can be issues. Being honest would help.
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Graeme Innes 🏴
(@guinness1968) reported
@TSB @AuntWinifred None of which will work. Unsure why TSB seem reluctant to issue bulletin explaining there is a widespread issue with the payment approval on the app. Far better to be honest than to request customers jump through a series of hoops which ultimately will make no difference.
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James Mildred
(@JamesMildred) reported
Hi @TSB on your banking app, the approve payment button in the payments to approve is not working. Strangely the reject payment button is. Could you please look into this? Was working fine last week.