TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 11/14/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • GraceBMcr Grace Bailey 💜🤍💚🦕⚢ (@GraceBMcr) reported

    @TSB no internet or app access to bank accounts for over SIX HOURS, this is terrible. Copy and paste replies on here, saying nothing. What’s the issue and how long is it likely to take to resolve?

  • maycocksheena1 Sheena Maycock (@maycocksheena1) reported

    @TSB my app has been down all day , when will it be fixed

  • kishywishywoo Kishan Sodha (@kishywishywoo) reported

    @TSB your app is down. Why do you get It so wrong ? So many times.

  • Ideal_no_Ideal Amelia Poppins ... supporting Schnauzerfest (@Ideal_no_Ideal) reported

    @TSB is the app down ? I am unable to transfer funds ??? Have tried several times on app

  • leeroyruddell leeruddell (@leeroyruddell) reported

    The constant failure of the transaction approval step on @TSB mobile app is ******* shockingly awful

  • bigholly Colin Barron (@bigholly) reported

    @TSB Whats going on? Error There was an error trying to retrieve your phone number.

  • bexalot89 Rebecca (@bexalot89) reported

    @TSB this is a joke!!! It’s been down all afternoon and we have bills to pay! We have to login to your stupid services to approve it and can’t 😡we’re going to get a late payment charge now which you don’t care about

  • butler_kieron Kieron Butler (@butler_kieron) reported

    @TSB Urgently need to transfer some money to someone on holiday, but unable to login due to technical issues. Any timescale please

  • Kieranjl Kieran (@Kieranjl) reported

    @TSB Another day and another complaint. I've been trying to log in to my online banking all afternoon and it still isn't working. Repeat transactions due to a IT error, declining transactions for no reason and now this, probably the worst bank

  • e_hemmings Emmanuel Hemmings (@e_hemmings) reported

    @GillB89 @TSB Logging in via website works