TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 02/24/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Website (22%)

    Website (22%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • kdlkwrites katie diana 🌱 (@kdlkwrites) reported

    hi @TSB I keep getting this message when I try to login - “ERRSCA02: Sorry, something went wrong” This has persisted for a few days now, is there anything that can be done about it?

  • globaltowsswot Dario Trinidad (@globaltowsswot) reported

    @TSB No. There is no error. Only the Continue button is grey. My address is still the UK one. Maybe is related.

  • poppypippa2 Ness 2 ( The lock Ness monster 👹🤣) (@poppypippa2) reported

    @TSB It's okay. It was just a private joke so take no notice of my tweet and I hope Megan can get her issue solved with the bank x

  • MichaelJWMax Michael John Wormald (@MichaelJWMax) reported

    @TSB No Not at all What you should say is "Oh remembering a 10digit password of random numbers & letters IS a bit difficult to remember" & "I see the password buttons are obscured!" THEN you escalate the problem to management! #CustomerService is part of everyone's job! DO IT!

  • Sandra03000135 Sandra (@Sandra03000135) reported

    @TSB seriously tsb u duplicate payments from peoples accounts now ure system dont let u make payments online over a £100 as ure system does not send codes through to authorise the payments and tsb fraud line after 2 days of trying have confirmed this is the problem

  • Carolyn83214358 Carolyn Ford (@Carolyn83214358) reported

    @TSB how do you go about changing your tsb account I currently pay £20 a month but use non of the benefits, can I down grade my account? Also could I change banks if I still have a tsb loan?

  • DaveBates72 D Bates (@DaveBates72) reported

    @TSB tried to login to my banking account after 5 attempts its now blocked me thanks the info i was putting in is correct 😡😡😡

  • TrainwithTommy2 Train with Tommy (@TrainwithTommy2) reported

    @TSB everytime I'm directed to this new "payments to approve" section when paying by card it just says an error occured and I can't pay..

  • MarcelGraves Marcel Graves (@MarcelGraves) reported

    @TSB the ‘payments to approve’ and ‘chat’ functions on the app are not working. Any idea when this will be sorted as I need these functions to pay bills.

  • PRErnestRead Ernest Read (@PRErnestRead) reported

    @TSB Can't get online. Error code; ERRSCA02 Can you help?