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TSB Bank

TSB Bank status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • katharvey2112
    bishbashbosh (@katharvey2112) reported

    @TSB can’t get into my app is there problems?

  • Beckiviner
    Rebecca Catherine Viner (@Beckiviner) reported

    no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

  • pinkjockalypse
    jamie robertson (@pinkjockalypse) reported

    @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

  • geoffb37
    Geoff (@geoffb37) reported

    @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

  • suzycoos
    E. J. Gill (@suzycoos) reported

    Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

  • claireywurly
    Claire Morrison (@claireywurly) reported

    @TSB my dad needs a new bank card as the contactless doesn’t work, he tried in app however as it’s a joint account it has only sent for my mum. The nearest branch is 30 mins away and he is unconfident on the phone, can you please help

  • sammilne91
    Sam Milne (@sammilne91) reported

    @TSB I’m currently trying to pay a bill, I’ve approved it on the app and tried to continue on website but I’m just getting 4 green dots and nothing happening?

  • tin1tin1
    willie hickey (@tin1tin1) reported

    @TSB app not working again today ????

  • BohoD1ana
    Diana (@BohoD1ana) reported

    @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

  • Doyazan456007
    Doyazan (@Doyazan456007) reported

    @TSB you need to update your bank . Its 2026 and the app is not up to date as it should be ive got a few ideas Consistent design: Ensure the app and website feel the same across devices.