TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 01/15/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • irish1967x Máira (@irish1967x) reported

    @TSB why am i stranded abroad with no access to my account, penniless😡😡, DM me, compensation

  • JJDln JJDn (@JJDln) reported

    @TSB I've been talking via the banking app. The card is 'damaged' the only solution I've been offered is order a new card. Doesn't help sat here in Portugal without a working bank card. This is maybe my fourth failed new style card. My old style card worked for years until expiry.

  • Mark_P0x0n @MarkPoxon@mastodonapp.uk #FBPPR (@Mark_P0x0n) reported

    @TSB What's wrong with your email-based process (i.e. not ORIGO) for transferring funds held in one my ISA savings account to another Stocks & Shares ISA provider? Why does it take 45 minutes to speak to your ISA support team (we kept being put through to your retail team).

  • kwgordonso EST-Fitness | Gordon So (@kwgordonso) reported

    @sarahyhirons @JimJimsmith61 @TSB So far fast and reliable. Though it's an online-only account it gives full service for speed, efficiency and quick customer service.

  • IanBrownSNR Ian Brown (@IanBrownSNR) reported

    @TSB Still not working on the app, I am getting a TPO4 error whilst trying to send funds to one of my own accounts

  • A_Joyful_Cynic Joyful Cynic (it/that) (@A_Joyful_Cynic) reported

    @SKinnock @TSB How did you feel knowing so many of those you met were about to have the pittance of support the government provides through Carers Allowance stopped as the people they care for have PIP stopped even though their needs are unchanged?

  • Seacowdaz Daz Sherwood (@Seacowdaz) reported

    @TSB are there issues with the mobile app. Wouldn't let me sign in. Reset my details in branch. Can now login to the website but not the app. I have reinstalled but same issue

  • happyhawky Graeme (@happyhawky) reported

    @TSB I have worked in Customer Service for almost 30 years and Lewis’s response is the worst reply to a customer complaint I have ever seen. Actually disagreeing with my partner’s version of events, that David didn’t offer poor service and confirming the bank don’t want her cash.

  • 88living1 RICKY TAN‼️ (@88living1) reported

    @TSB YOUR BANK IS 💩💩💩💩 😤😤😤😤 FIX 🆙

  • _Anti_Social_M M (@_Anti_Social_M) reported

    @TSB @TSB I don’t think it is appropriate to share such details via this platform. According to your system I have been a customer for 29yrs. The way I was messed about on Wednesday means I am soon to be an ex-customer