TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 12/13/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaddle Jude A (@Jaddle) reported

    Hey @TSB if you're going to close down nearly all your branches at least make it easy to pay in cheques. My other bank lets me upload them on the app. Why don't you? I can't even pay it in at the post office because I don't have any paying in slips! It's 2021 #modernlifeisrubbish

  • David_M_Writing David Matthews (@David_M_Writing) reported

    So today, I discovered that @TSB has blocked my debit card.. again... without having the courtesy to inform me .... again. If you need a lesson in how to piss off a customer, take a look at @TSB #badservice What a shower!

  • PeterWilhelmso1 Peter Wilhelmson (@PeterWilhelmso1) reported

    @TSB Advised to call you and I did. No luck. They asked me in which exact branch I opened the account. Who remembers that? I only know the area and after verifying the branch was closed down. No questions about my memorable information. App won’t let me in either! 🤯😡

  • HampsonRichie Richie Hampson (@HampsonRichie) reported

    @TSB @PrideOfBritain Total *** of a bank, they don't give a f**k if I send all 'MY' money to a gambling site and lose the lot, but try to buy the best performing asset of all time, Bitcoin, from a reputable exchange like Coinbase, I am told they are protecting me, corrupt bastards.

  • okaykayaokaykay X Æ ♤-17🍝 (@okaykayaokaykay) reported

    @JackJackward96 @TSB It's not working for me either. Seems to always be down

  • Dorset_Owl Dorset Owl (@Dorset_Owl) reported

    @TSB OK. If I'm not going to fill in a form to close my acct then I'm certainly not doing all that. I was trying to give you some feedback from a departing customer to pass up the line. I refer you to my comment earlier that if I wanted to work for TSB I'd apply for a job. Thanks.

  • RachyBomb MissBomb (@RachyBomb) reported

    @ChristophWaters @TSB I’ve Been having the same issue for over a week now and still no resolution, absolutely useless service.

  • nchnthman nchnthman (@nchnthman) reported from Norwich, England

    @TSB Norwich TSB won't accept calls, website nit working. Can't make an appointment for mortgage advisor. Poor customer service.

  • baceraiter Justice4all🏳️‍🌈 (@baceraiter) reported

    @TSB I'm done with you. I'm switching bank this weekend. The app never works the website is always down. I can't anymore.

  • marrm31688557 👍 (@marrm31688557) reported

    @TSB Thanks, I'm in now but will need to speak to agent on the phone tomorrow as I urgently need access but I've forgotten log ins.