TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 01/06/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • HannahTKeet Hannah Keet (@HannahTKeet) reported

    @TSB had a text saying I could request my mortgage overpayment allowance online from 1st Jan but I can’t see how to do this in my account. Help me, please :)

  • DonnellNoreen Noreen o'donnell (@DonnellNoreen) reported

    @TSB I'm having trouble logging in with app is there any issues at the moment??

  • K06191162 K (@K06191162) reported

    @TSB Not sure who to contact in regards to it, hence asking here! In bank can't help with replacement. Debit card. Yes, have access to mobile app. Money in account, no restrictions. As I said, I literally put the card in the reader, did not enter any pin and it came up with "last try"

  • Loboy2 Mark Blundell (@Loboy2) reported

    @TSB So having done this @TSB are not interested in solving the problem, they just want to be sure I have lodged a complaint. So no sign of getting a simple mandate changed.

  • zubz76 Zubz (@zubz76) reported

    @TSB TSB app is down can't get onto my account JUst happened and now will not open app ...... Not happy

  • TDW1992 Web (@TDW1992) reported

    @TSB Hi, is there a problem with online banking? I have been told on the menu I need new login info and when I create completely new passwords it's saying it can't be the same as the old one. I can't access my account now.

  • simonjohnno Si Johnno (@simonjohnno) reported from Manchester, England

    @TSB how you deal with vulnerable customers is flabbergasting. 2 requests to you to block internet banking due to dodgy activity and still the scammers managed to set it up. My dad doesn’t have the internet. Never will. Your staff can’t grasp how he doesn’t have it!Shame on you.

  • lfitton Luke Fitton (@lfitton) reported

    @TSB Hi, there has been an attempt to open an account in my name which is not me. It is showing on my credit file and I want to report it as fraud. If the account has been successful I want it stopped immediately. Please help

  • LISAJAYNE508 BBC The Callcentre💙 Lisajayne (@LISAJAYNE508) reported

    When you spend 2.5 hrs of your dam life life to get through to pay car insurance and the bank @TSB block your payment incase its fraud sent me a text after 3 attempts by the insurers then that system blocked even tho I set up Autorenew for my car ins 3rd Yr NOW NO INSURAN

  • helen8576 helenh (@helen8576) reported

    @Xero why oh why is there still a problem with @tsb bank feeds ? This has been going on since October. #disappointed #letdownbyxero