TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 03/25/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (15%)

    Transactions (15%)

  3. Login (15%)

    Login (15%)

  4. Website (12%)

    Website (12%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @liale 30+ hours isn’t working hard in my opinion

  • EmilyWrighty96 Emily-Anne 🇬🇧 (@EmilyWrighty96) reported

    @TSB When will this issue be sorted?

  • AlisonT16296828 Alison Thomas (@AlisonT16296828) reported

    @Spookie_X @TSB I’ve had this issue since Friday lunchtime. They have been aware since then ! Absolutely no idea why it’s taking so long to rectify

  • Spookie_X Spookie X (@Spookie_X) reported

    @TSB Cannot make any online payments, this is everyone not just me, as advised by customer services last night. App authorization disabled by the IT at TSB and switched to authorize via code sent to phone via text or call..but this is not working either. They are aware!

  • femmementation Ali (@femmementation) reported

    @TSB That's a really great cut-and-paste story @TSB, but you haven't answered my question. When there is another method for customer authorisation - via the mobile banking app - why isn't it being used while your other IT mess is being fixed?

  • faeriemoo Faerie Taylor (@faeriemoo) reported

    Hey is anybody NOT having issues with @TSB and their crap banking?

  • miltis24 Moses (@miltis24) reported

    @Owey1212 @TSB If it was the only issue...

  • BinnieFiona Fiona Binnie (@BinnieFiona) reported

    @TSB Have been trying to pay online since Friday, totally frustrated at contacting customer support but the absolute worst is the total lack of information given to customers by TSB. This has been appalling. How do we make a formal complaint ?

  • Spookie_X Spookie X (@Spookie_X) reported

    @TSB fix the bloody online payment authorization.. 30 hours and still not working, absolute disgrace!!

  • Joanna_831 Joanna (@Joanna_831) reported

    @TSB @EmilyWrighty96 We know you are aware and we know they are trying to fix it. Bored of seeing the same response to everyone’s messages. When will it be sorted ?