TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 12/04/2025 16:25

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • art_fashy Art_Fashy (@art_fashy) reported

    @craigveigh @TSB The bank services are working chief, it's ISP issues. Good to see you still interact with them after you've closed all your accounts tho 👍

  • DeeJayBliss1 James░Stevenson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeeJayBliss1) reported

    @TSB anyone available to help with a payment query thanks

  • AunMohammed90 Syed Aun Mohammed (@AunMohammed90) reported

    This is becoming quite tedious now @tsb . Your app hasn't been working all morning...

  • annewmc Anne Mc (@annewmc) reported

    @John170277 @TSB t is a Sky issue but only affecting those services connecting via particular DNS severs. Sky have acknowledged the issue to JISC who provide internet connectivity to universities. See @jiscmi

  • chrishallmark Chris Hallmark (@chrishallmark) reported

    @TSB But that’s not helpful. Poor service. Silly rule. If you were helpful you would just exchange a £20 note for 20 £1 coins. What is hard about that?

  • j1patrick JC (@j1patrick) reported

    @TSB hi I’m trying to get through to your fraud team and I’ve been on hold for ages. Can you help me?

  • CaroleDvdson83 Carole Davidson (@CaroleDvdson83) reported

    @bazthomp @TSB The mobile app is not working.😡

  • kildave5 kildave5 (@kildave5) reported

    @TSB how bad is your customer service? Shuts branches in Renfrewshire arranges and confirms appointment in Paisley multiple customers standing outside. No staff turn up. No help desk open. Why arrange confirm appointment and not turn up? Shocking. Get a grip. #tsbiscrap

  • wilsonjjordan jordan wilson (@wilsonjjordan) reported

    @TSB hello can anyone help me get into my online banking tried live chat but no luck

  • annewmc Anne Mc (@annewmc) reported

    @John170277 @TSB It is a Sky issue but only affecting those services connecting via particular DNS severs. Sky have acknowledged the issue to JISC who provide internet connectivity to universities.