TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 12/18/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • gaggero_paolo Paolo Gaggero (@gaggero_paolo) reported

    @TSB @macksonwakama I have exactly the same issue or says cant authenticate on this device. This is same end of month payday technical issues @TSB has ..every month is the same...

  • crazy_chords Crazy Chords (@crazy_chords) reported

    @tsb app down again. Absolute comedy show. I've opened an account @RBS_Help and will switch next week

  • gaggero_paolo Paolo Gaggero (@gaggero_paolo) reported

    @TSB I have DM it happens on both Android and Apple devices...now you cant even get to log in screen....what is the issue? why is @TSB not inform customers that there is a non-issue and flag this so everyone is informed & more importantly when will it be fixed? Shocking communication!

  • mattmuscroft Matt Muscroft (@mattmuscroft) reported

    @TSB @markevie Dm shouldn't be needed. Clearly there's an issue on the app on pay weekend AGAIN. Many clients cannot pay debts, or move money. Cost of living crisis seems to affect the banks too. Don't seem to have the infrastructure to deal with mass PAYE payments

  • seanbo_uk Curious Robin (@seanbo_uk) reported

    @TSB_News @TSB Then why am I stuck on hold waiting for someone to speak to because my debit card isn't working even though there's cash in my account‽ That doesn't seem cutting edge or streamlined.

  • OfficialExophis Exophis (@OfficialExophis) reported

    @TSB and once again your damn app is down really starting to get tired of this I have to make a payment tomorrow they'll be hell if I get charges because of your app

  • solid_sheep22 Sheep (@solid_sheep22) reported

    @TSB what a surprise again tsb down again however, you can't "blame mobile providers this time" as I'm on WiFi I want this added to my complaint that already been handled disgusting already absolutely fuming with the service!!

  • WakamaMackson mackson wakama (@WakamaMackson) reported

    @OfficialExophis @TSB I can log in but I cant make payments

  • markevie Mark allen (@markevie) reported

    @OfficialExophis @TSB Same here unable to log in

  • macksonwakama Mackson Wakama (@macksonwakama) reported

    @TSB I can log into your mobile app but I cant make payments from my account. Do you have issues with your app?