Is TSB Bank down in Basingstoke, Hampshire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (58%)
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Website (21%)
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Transactions (16%)
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Login (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Craig
(@ash52craig) reported
@TSB hi I'm unable to log in online and via the app?
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Steve Rostron
(@StephenMRostron) reported
@TSB Hi, trying to contact TSB to reduce my Monthly mortgage payment. No answer on the telephone lines and the online help is just showing the blue circle to nowhere. Would you be able to provide some help & support please?
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Yaz
(@Yasminecc66) reported
@TSB Ok so for a third time I’ve been let down. No one called me for a further arranged telephone appointment this morning. How do I make a complaint as this is now just ridiculous?
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💥sarah guerra💥
(@equalitywarrior) reported
@TSB i need proof or travel insurance cover from my premier account. I keep going around a loop where I get a password doc and it tells me I will receive a password separately but that doesn't arrive so I can't access the docs - pl help
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dude green
(@rednutgreen) reported
@TSB Yep tried that n still doesn't work. Keep getting same error message.
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Barbara Gubbins, CBE
(@BarbaraJGubbins) reported
@TSB #CustomerService is disgraceful - I am now at the end of my tether having spent the last week trying to sort out a fraud. They put you on hold then you go back in a queue and have to go through the issue again and again. I am in despair 😞
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dude green
(@rednutgreen) reported
@TSB I'm getting Errsca02 on my laptop when trying to log in. Why is this happening?
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Lorna Branton
(@LornaBranton) reported
@AlexEllisWhite @TSB That’s dreadful service. They don’t deserve your money.
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Greg Moff
(@moff_greg) reported
@TSB I want an answer today. Sick of feeling like you guys don’t give a **** about me. If you listen to every phone call I’ve had you’ll understand why I feel how I do! Horrible horrible customer service!
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Anna Murray
(@AnnieMurray) reported
Customer service shout out to @TSB - especially Liz who took my call. Couldn’t work out why a card I’d paid off had incurred a penalty. We realised there had been a fraudulent transaction. Fraud report raised + resolved within minutes. Friendly, reassuring, great to deal with 🙌🏻