TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 02/02/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • UKfreedom11 andy kripe smith (@UKfreedom11) reported

    @TSB the worst bank- no branches within 45 minutes of where I live (LONDON)- their online banking is a total joke. Max transfer of 10k - international banking is down. No shame

  • thestormchaser0 Storm (@thestormchaser0) reported

    @TSB They’ve not made a mistake, they’re purposely ticking people into this as you can see from the reviews. They won’t give me a refund if they are scamming people for £29.99. As said I never signed up to this site and they’ve somehow managed to charge me. They’re clearly scammers

  • Ryan_Saddler Ryan Saddler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Ryan_Saddler) reported

    @TSB online banking is terrible. The App never works!!

  • AsesorProfessor Jonathan Kaye (@AsesorProfessor) reported

    Despite several failed attempts by your chosen Co. Innovation Group. Multiple emails/calls they have let your clients down again. AA to be sorted for Monday to allow bathroom removal. However NO AA organised. @TSB @AvivaUK this is not TCF this is a shambles

  • calumbt Calum Thornton (@calumbt) reported

    @TSB my Debit and Trustcard Visa cards don't work at @Tesco pay at pump machines. TSB says speak to Tesco and Tesco says talk to TSB. Can you both get it sorted, I am sure I am not the only customer with this problem.

  • wouldneverfly Ewan (@wouldneverfly) reported

    @TSB Would like to order food for me and my family but I am having my card declined everywhere, please help.

  • teacherinwinch Me 🏳️‍🌈 #FBPE FCCT (@teacherinwinch) reported

    @SwailesRuth @TSB @peter_swailes I think that’s pretty excellent customer service. Do we write to Watchdog and tell them someone actually understands?

  • gillditch55 Gill Ditch 💙💙👩🏻‍🎓👩🏻‍🎓😷😷😷 (@gillditch55) reported

    @SwailesRuth @TSB @peter_swailes Well done #TSB …I recall trying to get a bank to do this for my dad. Sadly they would not despite my dad having been a customer for 50+ yrs.

  • fifepl Bindi Blues (@fifepl) reported

    @TSB debit card cancelled 18/8 now 25/8 and still no new debit card, pathetic service

  • LeaBrand91 Lea Brand (@LeaBrand91) reported

    @TSB is your banking app down?