TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 10/14/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (24%)

    Login (24%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • 1donaldoni donj scully (@1donaldoni) reported

    @TSB seems like you are having problems with online banking payments approvals, so why no announcement?

  • lulua2904 Louise (@lulua2904) reported

    @NickJH83 @TSB I’m the same, cracking up! Gives tsb twice to be told to update my iPhone software. Still not working 🙁

  • SimonJacobs Simon Jacobs (@SimonJacobs) reported

    Try speaking to @TSB on the phone. Go on. Try it. Utterly impossible. Just want to report FRAUD. A subject I would have thought you’d be quite interested in given your appalling history?

  • Gemf1pink Gemma Rust (@Gemf1pink) reported

    @TSB is internet/mobile down? payment approval wont work & it seems impossible to get through to customer service to sort as you aren't answering and cutting phone calls off!! #timetoswitchaccount

  • NickZeUnicorn Beth Hope (@NickZeUnicorn) reported

    @TSB @TSB why has a payment I've tried to make been denied despite the fact I had to go into my online banking app to approve it? Used my fingerprint ID verification TWICE and that still wasn't good enough. Called 2 of your customer service numbers. Neither were useful. :(

  • Gemf1pink Gemma Rust (@Gemf1pink) reported

    @TSB I can't approve payments today on my banking app... when will this system be working...???

  • ToppNigel NigelTopp (@ToppNigel) reported

    @TSB plz sort your approval bit out on your online site. Trying to pay credit card bill from abroad and keeps saying Oops ! Plz connect me ASAP

  • BugglyBooth Nikki Booth (@BugglyBooth) reported

    @TSB whenever I log into my online banking via the app or online it is giving me error message ERRSCA02. Tried calling online support but no answer

  • JonnySherlock Jonathan (@JonnySherlock) reported

    @Xero @tink @TSB All I'm hearing is "We're doing everything we can but we're not going to tell you what we're doing". You could do the courteous thing and just update us with what has or hasn't been achieved since the issue began. Who has time every day to re-run the connection... when it works?!

  • ritomaidstone Rito (@ritomaidstone) reported

    @TSB it has been over 3 months trying to have signatories added to our business account!!! There are directors who have died on our signatory list and no current director is set up as a signatory... our business is failing to make payments to contractors and pay our staff! HELP