TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 01/30/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinGerrard1 Gavin Gerrard (@GavinGerrard1) reported

    @TSB @wolvesboy40 I am also having this problem with the app

  • ThanDust AshesThanDust 🌸 (@ThanDust) reported

    @TSB the verification codes you are sending me are not working. I can't use online chat as this requires me to use the app, which I can't as the verification code you sent doesn't work!!! What can I do?

  • SalemWitch00 me2 (@SalemWitch00) reported

    @TSB Having problems receiving code for payment authentication….AGAIN! When a code finally came through it was rejected as it had been too long to get here. Why do you do this every month end?

  • ouralteredlife Charlie Beswick (@ouralteredlife) reported from Macclesfield, England

    @TSB my son (17) is in Australia and being charged £1 at least daily from his account with ref code CD3814. Please help

  • MONEEF_17 منيف (@MONEEF_17) reported

    @StarlingBank The second worst bank ever ( after @TSB ) Got my card today , the pin does not work , the card does not work , the help service is useless. Will close my account today. Go to Revolut , do not waste your time with starling.

  • GreerIsla Isla Greer (@GreerIsla) reported

    @TSB It says there is a technical issue at your end.

  • chrisprodromou @proddychris97 (@chrisprodromou) reported

    @TSB is there a problem with the app ?

  • scoobyinthebacc Scooby in the back (@scoobyinthebacc) reported

    @TSB Been having issues approving payments past few days. Even re-installed the app. What can I do to approve my payments?

  • CProDriveMedia Compass ProDrive (@CProDriveMedia) reported

    @wolvesboy40 @TSB Problems as well….again!! Happens all the time.

  • GreerIsla Isla Greer (@GreerIsla) reported

    @TSB It’s working now but takes a while to log in