TSB Bank

Is TSB Bank down in Basingstoke, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basingstoke, Hampshire, England 01/28/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • laurafromaura Laura Sutherland - stakeholder specialist (@laurafromaura) reported

    Bloomin’ @TSB has lost a loyal business banking customer today! What a bunch of stakeholder-blind, tone deaf corporates. If you need a hand in stakeholder engagement and communication, I might know an expert… she’s not cheap though…

  • FraserR35713004 Fraser Ross (@FraserR35713004) reported

    @TSB The IT for this organisation is absolutely pathetic. It's barely worked all weekend. It constantly asks for a one time password and yet the glitch doesn't bring up the box to put the code in!!!!

  • rtacconi Riccardo Tacconi (@rtacconi) reported

    @TSB your online application process is completely broken and a waste of time #TSB

  • ZaraRansom Zara (@ZaraRansom) reported

    @TSB I’ve had an unknown transactions of £150 and i can’t get through to anyone who can help

  • ab1674 Alison Thornton (@ab1674) reported

    @TSB I'm actually fuming 3 times I've been into 1 of your branches to sort out my daughters account and only today they tell me you've put a block on my daughters account and we've had not one bit of correspondence in regards to this!! Raging doesn't cover it

  • PullarNeil Neil Pullar 🍋 (@PullarNeil) reported

    @TSB your customer service and staff are an absolute disgrace. Rude, arrogant and with an inability to listen.

  • phildenk phil denk (@phildenk) reported

    @TSB given telephone number for branch because customer service couldn't assist. Calling said number for over 2 hours just to keep get automated msge - service just keeps getting worse!!!

  • chronomentary Chronomics (@chronomentary) reported

    @ayley26 @TSB @TradingStdsBlog Hi, I am very sorry about this can I please ask that you send us a Direct Message with your Order ID I will investigate this issue further. Regards, Darren Social Media Team

  • JamesMcHugh1988 James McHugh (@JamesMcHugh1988) reported

    @TSB I have just requested a code from starling bank and that came through straight away, so there is no problem with my text messaging service

  • MartinL48811652 Martin Law (@MartinL48811652) reported

    @TSB I am unable to log in to my TSB account due to one time password taking too long. I see others are having the same issue. Can you let your IT team know?