TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Banchory, Scotland

Latest outage, problems and issue reports in Banchory and nearby locations:

• 
  The wet man of Muscadale (@craigveigh) reported 45 minutes ago from Aboyne, Scotland

  @tsb Why are you still sending correspondence to our old address a year+ after we informed you. Why do I still not have a new bank card after I made a 100mile round trip to update and order. Why is my wife's card blocked with no contact from you. 📞 impossible.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ginger Tucci (@Ginger_Tucci) reported 7 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Bigdaveman (@bigdavemanman) reported 8 minutes ago

  @Elviajero1275 @TSB Calling companies out about their service all the time, serial complainer?? !!

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 14 minutes ago

  @TSB It’s just generally ****. Locks up. Search doesn’t work etc etc etc etc. been the same for years.

• 
  Oli Ashman (@OliAshman) reported 15 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 15 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  Minter79Man (@Minter79Man) reported 16 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  klicea-nicole (@kliceanicole_xo) reported 16 minutes ago

  literally been on the phone for an hour talking to @TSB for the women to rudely cut me off an say it’s the end of the working day now so i’m going to go i’ll call you back tomorrow like wtf? how unprofessional

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 16 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  kayleigh (@kaymetz85) reported 19 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  LaughingGravy (@LGravy15834) reported 20 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?