TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Ayr, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Ouyang (@KevinOuyang8) reported 6 minutes ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  Richard Hyland (@richardhyland) reported 7 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Helen May (@Nito_Onna_Helen) reported 8 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 8 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  Karly Everley (@KarlyEverley) reported 8 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  Donna. Adult Human Female.Drunk Goose Club Member (@brewbich) reported 8 minutes ago

  @TSB what the hell is wrong with your app, this will be the 2nd day I have been unable to access my account, and yes I have turned my phone on/off uninstalled and reinstalled app

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 12 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 12 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  Joanne (@hain_joanne) reported 13 minutes ago

  @TSB Hi TSB, Ive updated my phone number for 2 yrs now however I always get a text when trying to pay for something with old number,, multiple times, Ive tried to sort this out, chat, Twitter etc, its getting very annoying. I wanted to resolve the previous issue with you first

• 
  Nikki Hutchinson (@nikkichandler69) reported 15 minutes ago

  @TSB once again I can’t seem to access my online banking. Keeps saying I don’t have an active account 🙄 how long will it be like this I need to get into my account