Is TSB Bank down in Ayr, Scotland?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Ayr, Scotland
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (56%)
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Transactions (19%)
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Website (19%)
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Login (6%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@Sop782) reported
@TSB You’re giving the same stock responses to all the customers in your feed that are experiencing the same issue. It looks like this has been going on for days and it’s still unresolved. You’ll have customers leaving in droves; no one needs the added stress in the current climate.
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Suzie Speaks
(@suzie81blog) reported
Tried to purchase online - requested a one - time password from @tsb The password didn’t arrive via text, so I cancelled down the order. @tsb why have I now received the (now invalid) code TWELVE times in the last 10 minutes?
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Vexed #KPSS
(@AbsolutelyVexed) reported
@EmilyWrighty96 @fivepandacats @TSB delay. I would urge anyone already with the app to use that. Otherwise I'd expect it to be back up and working tomorrow sometime depending on how many people kept trying because we weren't given good advice. Hope it's sorted for you very soon. I expect it will be. Are you OK
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Joanna
(@Joanna_831) reported
@TSB @fivepandacats Hi. We’re aware that you are aware that some customers are having issues making payments online. We’re know you are working hard to fix the issues and apologise for any inconvenience this may have caused but Lesley When will it be sorted out ?! Surely. Should be sorted by now ?
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frankie mercieca
(@FrancescaMercs) reported
@TSB I think I may have some fraudulent activity on my account but cannot get through to speak to anyone and the online chat cannot help - can you advise on what I should do please? Keen to sort asap
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John Dryburgh
(@DryburghJohn) reported
@TSB What would be regarded as a reasonable response time to answer a customer service telephone call?
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Apple User
(@AppleUs86047178) reported
@TSB Fix your online payment system people need to buy stuff, I’m not getting any codes
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ailsa brown
(@ailsabrown7) reported
@TSB I’m having problems with making an online payment. I get to the authenticate payment section and request 6 digit code however the message doesn’t arrive and comes through hours later. Is this a problem you are experiencing or is it just my issue and I need to call the bank?
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JamesE
(@jwella71) reported
@TSB @kilersmurf666 TSB, what the hell is wrong with your one time password system? My wife and I have been unable to buy urgent shopping online for 48 hours. Please fix this urgently. I can't even make my purchase over the phone direct with the shop as your system still requires a OTP. 🤬
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Katie Major-Smith
(@TheKatieMajor) reported
@TSB @AJW84262909 Hi @TSB,when will this problem be fixed? I'm still unable to make an online payment as the verification code won't come through. It's been two days now and I need to make this payment!