TSB Bank

Is TSB Bank down in Andover, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Andover, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Andover, Hampshire, England 11/18/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

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TSB Bank Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • glitter__fly17 Alicia Lambert (@glitter__fly17) reported from Winchester, England

    @TSB I’m trying to call up as I’ve had money stolen but it’s asking me for a security code that I cannot remember. Please help 🙏🏽

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NicolaJefferySy Nicola Jeffery-Sykes (@NicolaJefferySy) reported

    @TSB @TSB_News the app has been down for 3 Hours & no one is responding by phone to their technical department. What is happening!!!

  • bethany83 Bethany (@bethany83) reported

    Went to @TSB this morning, was told there has never been counter service on a Saturday?!?!?! And that through the week their counter services stops at 4pm?!?!?! I can't do what I need to fo online, how do you do banking if you work mon-fri 9-5? Is this just ridiculous?

  • JakePlaskitt Jake (@JakePlaskitt) reported

    @TSB Even though you've closed 2 of my 'local' branches? My nearest branch was less than 2 miles away, it's now 8.5 miles away. I'm better of joining am online only bank. TSB has gone down massively since coming away from @LloydsBank

  • deep_645 Deep (@deep_645) reported

    @TSB thank for ruining my first holiday in 5 years. Thanks a million for blocking my card abroad and refusing to phone me or find a solution 👏👏👏 leave me stranded without access to my own money 🖕

  • JulesShawuk Jules (@JulesShawuk) reported

    @TSB On phone 59 minutes trying to support my deaf mother who has banked with TSB for years, being met with a brick wall and given the runaround. Absolutely fuming to the point where even she wants to close her account. How do I escalate this issue/complaint?

  • tonymcman tony mc manus (@tonymcman) reported

    @TSB day 4 tsb still having problems cant pay bills

  • ella92704206 ella (@ella92704206) reported

    @TSB Hi, it was the app but I have just tried again and it seems to be working, thanks

  • robbie_robson Steve Robson (@robbie_robson) reported

    @TSB any issues at the moment. I’m getting an ‘Ooops’ error message for a payment verification?

  • ella92704206 ellamaymakeupartist (@ella92704206) reported

    @TSB @DJJDandCo I’m still having the same issue, just tried to log in a few times

  • adz1972 Adam Parkins (@adz1972) reported

    @TSB why did it take me speaking to 3 different people on the phone over 50 mins, for you to remove the block. Embarrassing for me, and shocking customer service from you thanks.