TSB Bank

Is TSB Bank down in Andover, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Andover, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Andover, Hampshire, England 02/01/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • glitter__fly17 Alicia Lambert (@glitter__fly17) reported from Winchester, England

    @TSB I’m trying to call up as I’ve had money stolen but it’s asking me for a security code that I cannot remember. Please help 🙏🏽

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • En19831 En 🍉🌻🍉🍓🌻 TPWK (@En19831) reported

    @TSB your new approve payment option doesnt work and it is causing me major problems and your help bot is a joke. Please sort it out asap #tsbarerubbish

  • BirdingEcosse David Slater (@BirdingEcosse) reported

    @CJWildlife @TSB sorry CJ Wildlife but the secure payment from TSB just isn’t working, 30 minutes trying to place an order. Off to shop elsewhere.

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @kristinacimova @TSB TSB reluctant to advise that there is a major issue with ‘Approve Payment’ feature on the app. Instead they’ll ask for more information, for your device, operating system, what app version. They’ll ask you to uninstall / reinstall…blah, blah…. It’s a TSB issue.

  • secretagent Lydia Towsey (@secretagent) reported

    @TSB 1 of your machines has taken money from my account, but KEPT the money! Your bank was closed & there appears to be no way 2 contact you unless you're a TSB customer - even in the case of such fraud. Please contact us urgently so we don't have to worry about this until Monday

  • victoriacuckson Victoria Cuckson 🇵🇸 🇾🇪 🏳️‍⚧️ (@victoriacuckson) reported

    @TSB I've had the same number for over 15 years. I've manager to access via my Samsung tablet but still can't access using my Samsung 21 phone.

  • Herm_inator Hermes Carlyon (@Herm_inator) reported

    @TSB Step 1 try and make payment with own money. Step 2 be told to open TSB app to approve payment. Step 3 try to log into app but have to enter code to gain access. Step 4 gain access but then approval button doesn’t work. Step 5 abort payment. Step 6 change banks.

  • MartletEngs Andrew Tyres (@MartletEngs) reported

    So my partner has now spent close to 3 hours on the phone to @TSB trying to arrange a standing order for her mum ... just passed from person to person. Woeful customer service!

  • bluehouse89 John the Mask Wearing European (@bluehouse89) reported

    @TSB Why have you changed the method for entering the memorable data at login? Now I find I have to type in a character instead of choosing from the scroll. A key logger would pick up the characters so you've reduced security not raised it!

  • TallestTim TallTim 🇺🇦 (@TallestTim) reported

    Hi @TSB . I've had someone incorrectly set up my mobile number as their "reminder" service and it's really annoying. How can i resolve this please?

  • SEH1982 SEH1982 (@SEH1982) reported

    @TSB cannot do an online shop as cannot approve payment via app or website. Frustrating. Been trying all day.