TSB Bank

Is TSB Bank down in Andover, Hampshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Andover, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Andover, Hampshire, England 02/02/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • glitter__fly17 Alicia Lambert (@glitter__fly17) reported from Winchester, England

    @TSB I’m trying to call up as I’ve had money stolen but it’s asking me for a security code that I cannot remember. Please help 🙏🏽

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • amandareed2571 💋💋amanda💋💋 (@amandareed2571) reported

    @TSB my mum needs to speak with customer services by phone but she doesn’t have a security pin and can’t get passed this point on the telephone please help.

  • LindsayWaring LindsayWireSculptor (@LindsayWaring) reported

    @TSB I cannot find my replacement card for when my other ran out. I also can’t remember receiving one. So i check on my bank app and check my personal details only to see that the name of my village is not in my address.Tried to add it but not pen icon to click on! Help!?

  • Wizzabee Izzie Rose (@Wizzabee) reported

    @TSB I need help with cashing a cheque. My nearest bank is 6.5miles away and I can't cash it through the app. What do you recommend?

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported

    @TSB Ok, and how do I claim back the postage? The changes tsb have made over the past few years have cost me as a customer. I could walk to the branch and pay a check in. Total cost: £0 now I have to pay for parking to get to either a branch or a post office or I have to pay for…1/2

  • Minghowriter Ming Ho (@Minghowriter) reported

    @KathleenBeedles @TSB Yep. Our account was set up for all households to have joint access originally, but login has gone thro so many extra security levels, I’m now the only person who has the authorised devices & passwords & even I get confused! Really worry what would happen if I’m incapacitated.

  • _xCharlottee Charlotte 😊 (@_xCharlottee) reported

    @TSB why I can’t make a transfer from a savings account to another current account? Needed a large amount of money transferred & branch staff said can either withdraw cash or do a cheque for £30. Inconvenience for me going from bank to bank just to access my own money

  • MrLeeTaylor23 Lee Taylor (@MrLeeTaylor23) reported

    What's happening @TSB app down. 😡

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB they did phone me and I did explain the details again but same issues recurring ..no-one taking responsibility!!

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported

    @TSB I need to pay in a cheque. My local branch was closed permanently so I have to travel an extra 20mins to get to the nearest branch. I work Monday to Friday. The nearest branch no longer is open on Saturdays. How do I pay in my cheque? Absolutely appalling service!

  • yetiayrshore Yeti (@yetiayrshore) reported

    @TSB when you closed my local bank branch you told us we could still do our “everyday banking” at the post office. Yet apparently I am bound by the same cash withdrawal limits as an ATM? WTF?