TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Alnwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Maguire (@RainTown) reported 1 minute ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  Nicola Love (@Nicola_Love) reported 5 minutes ago

  @TSB When do you expect I'll be able to use my banking app again? Can't authorise a payment because it wants me to authenticate in the app and the app is currently broken (again).

• 
  Lucy Dorrington (@TheParentGame) reported 5 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  Innovation Festival (@innovfest) reported 5 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  Drew Mc (@DrewMcc07) reported 6 minutes ago

  @TSB can you confirm the app is down (again) ?

• 
  Sharon mckay (@martell0507) reported 6 minutes ago

  @TSB why have you gone ‘ block the card’ mad ?? I know you have to be anti fraud but your settings need changing . I get my card blocked on almost every credit card transaction and now my daughter on her current account debit card ! Time to change banks

• 
  Joanne (@hain_joanne) reported 8 minutes ago

  @TSB Joke, what's with the silly error messages

• 
  LaughingGravy (@LGravy15834) reported 12 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 13 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  NUFC (@nufcscot) reported 21 minutes ago

  @TSB It’s the same as everyone has been experiencing. Same as yesterday . It’s hanging at log on then saying unexpected error . It’s poor service beyond belief getting . And I am a a long standing fan of TSB