TSB Bank

Is TSB Bank down in Alnwick, Northumberland, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Alnwick, Northumberland, England 01/20/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • WillBHA58 WillBHA58 (@WillBHA58) reported

    @TSB Hi. I've been trying to switch my mortgage (existing TSB customer), but the system is down. Spoke to a helpful person this morning about it. Can you confirm I'll get the quoted rate (5yr, 1.09%) even if rates were to rise while your switching system is down? Thanks

  • inolan1981 Ian Nolan (@inolan1981) reported

    @TSB Responded to say "there's nothing we can do here" so why did you ask me to message you?? Such a terrible service for a bank @MartinSLewis can you help? Any suggestions? Locked out of my account, not able to get through on the phones as they're too busy

  • christhered5 christhered (@christhered5) reported

    Are any of your staff actually working ? Nobody seems to be answering your phones @TSB

  • GemBrian82 Gem (@GemBrian82) reported

    @TSB @ACieslinski If it’s any help I tried to get this information from TSB myself today as I called the branch ahead of time to book £3000 that I wished to withdraw……they wouldn’t let me unless I provided proof of what I wanted the money for!!!!!! Excuse me for wanting to take out my own money!

  • i_little_b Little B (@i_little_b) reported

    After @tsb were so entirely unhelpful, I crossed the street to @AskNationwide who were brilliant and had sorted him a savings account in minutes. That’s customer service. I’ll look to move myself ASAP - #TSB have lost custom today

  • LyPat2 Lily (@LyPat2) reported

    @TSB tried to open joint account 3 weeks ago which apparently would take a couple of days to go through! This is becoming urgent and not a word from you! No one answers the phone & need an account number to speak to anyone still waiting for an account number…. Appalling service

  • gurevitchesque Anna Gurevitch (@gurevitchesque) reported

    @TSB Went in person yesterday, made an appointment for today, has now been re-scheduled for tomorrow due to your 'system' having problems. I've been trying to get it sorted since September so I'm just keeping a record/log here. I'm unemployed trying to fix interest rate @MartinSLewis

  • atkins_gaynor Gaynor Atkins (@atkins_gaynor) reported

    @TSB as a customer of 36 years, I can honestly say I have now had enough! I will be taking my money and custom elsewhere!

  • J_Swin_7 Jenny Swindlehurst-White (@J_Swin_7) reported

    @TSB the business and personal banking app has been down for nearly a week now. I have complained to customer services with no response. Very poor

  • littlearfer likklearfer (@littlearfer) reported

    I’d vote for a Co-op bank takeover of @TSB as it would rid us of the worst web-site in banking bar none.They are totally inept at customer service.