TSB Bank

Is TSB Bank down in Alnwick, Northumberland, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Alnwick, Northumberland, England 11/30/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenSmithDR Stephen (@StephenSmithDR) reported

    @TSB again, problems with online payments, your customer tells me this is because the site I was using had 3d secure turned off and so wouldn't generate the otp code.. Not correct! I got the code within seconds... Maybe proactively notify of these issues in future?

  • cmcklol Carol McKenna (@cmcklol) reported

    @TSB Hi Tom, I gave up and used a different provider to make the payment, so it worked perfectly. Disappointing customer service, just not a good experience.

  • stevanuk Stevan haswell (@stevanuk) reported

    @TSB what a pile of shite your customer service is totally shocking

  • Thomas_Barnes_ Thomas Barnes (@Thomas_Barnes_) reported

    @TSB had a text to say my switch failed. Tried to call the number but says closes at 5; yet the website states 8? Which is it?

  • Girl_Remastered Debbie L (@Girl_Remastered) reported

    @TSB please explain why, when I have authenticated to the TSB app using my face, you continue to cause issues when I use the BP app to pay for fuel at the pump? Sometimes you block the transaction entirely. Utter madness when my actual FACE has been used to authorise payment

  • JjAd32685688 Jj Ad (@JjAd32685688) reported

    @TSB @JaneCalveley I had DD. Taking out no refund Then had. New card issuer same. Number fraud happen on match card number b only because I had problem with last card bank didn’t give me new long card numbert

  • cmcklol Carol McKenna (@cmcklol) reported

    @TSB Is the app working?? I've approved a payment but the vendor is not seeing it. Called your 0345 975 8758 number to ask, but gave up after 20mins.

  • jakesocials Jake (@jakesocials) reported

    @ZoeKeeffe @TSB @waitrose Shame as I haven’t had an issue with TSB before. Apple Pay just worked so think it’s been fixed. Hope you’ve managed to get it sorted for yourself too!

  • Return0fTheMac_ Mac (@Return0fTheMac_) reported

    @TSB Spoke to someone. Apparently you are having difficulties with debit transactions online. It's really not good enough one problem after the next every few months.

  • Mystic_Prophet_ Natural Mystic (@Mystic_Prophet_) reported

    @TSB what is going on and if there’s a problem identified why doesn’t your chatbot tell me!! Sort it now. You are not achieving best outcome for your customers. Sick of it!