TSB Bank

Is TSB Bank down in Alnwick, Northumberland, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Alnwick, Northumberland, England 12/27/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • tswadsworth Tracey Wadsworth (@tswadsworth) reported

    @TSB is business chat not working?

  • Beckiviner Rebecca K Viner (@Beckiviner) reported

    @TSB (@FinancialTimes ) "We use Docusign for this kind of request. Docusign don't use your data, they simply pass it to us securely. Need to find out more? Read our Privacy Notice. " TSB customer service page

  • SarahLudford Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported

    I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

  • MattRayns Matt Rayns (@MattRayns) reported

    @TSB_News @TSB Your migration record makes me laugh. You still have errors with customer applications I found pre 2020. There's even a page on your intranet called "common proteo error messages" with all of my workarounds on! Staff still use 6 years later!! You haven't fixed a thing!

  • maillerlewis899 Lewismailler899 (@maillerlewis899) reported

    @TSB Im having log in issues with the app. Every time I use my usual fingerprint recognisition, it comes up saying "something went wrong. Please try again latter." And when i went to use memorable information, it would say my userID or password does not match. I really need help.

  • Julesky_ Julia Kay (@Julesky_) reported

    @TSB please help me access my online. You email (no reply) to say I’ve not been on but can’t access through all the help. I phone and on hold. Why is your info about me not telling you I’m stuck and please contact. Branches are closed so can’t seem to get anywhere.

  • Kaitlin00477611 Kaitlin (@Kaitlin00477611) reported

    @TSB please sort your stuff out, I’ve been on the phone with your fraud department for the past 2 hours trying to get a block removed and they aren’t useful. I need this block removed as I have bills to pay this week and I have to get shopping and I cannot use my card at all

  • tswadsworth Tracey Wadsworth (@tswadsworth) reported

    @TSB is business chat not working?

  • StaceyGriff2 Stacey (@StaceyGriff2) reported

    Honestly, @TSB customer service is shocking! Had over £200 stolen from my account, so I’m obviously panicking and the lady was nothing but rude! I still have no answers of when I’m getting MY money back that has been fraudulently taken!

  • tswadsworth Tracey Wadsworth (@tswadsworth) reported

    @TSB is business chat not working?