TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Alford, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Alford, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Alford, Scotland

Latest outage, problems and issue reports in Alford and nearby locations:

• 
  The wet man of Muscadale (@craigveigh) reported 29 minutes ago from Aboyne, Scotland

  @tsb Why are you still sending correspondence to our old address a year+ after we informed you. Why do I still not have a new bank card after I made a 100mile round trip to update and order. Why is my wife's card blocked with no contact from you. 📞 impossible.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 6 minutes ago

  @TSB ..has caused is awful. Basically been made out 2b some sort of scam artist or fraudster by ur supposed CS team - complete and utter lack of empathy or understanding. This cud of been resolved quickly via several diffrnt routes but instead Ive been left with silence and worry 2/2

• 
  Cameron Perry (@Cameronperry96) reported 9 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Lawrence M-M (@prop_power) reported 10 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  E. J. Gill (@suzycoos) reported 11 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Caroline Wilson (@CarolineWils87) reported 11 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

• 
  Chicco (@Charles28705991) reported 13 minutes ago

  @MarleyBoxer14 @TSB_News @TSB Ive had major issues with santander that stretches back nearly 2 decades sadly now will probably have to go through it all over again, without doubt the worst people I've delat with in 40yr.😒

• 
  Mike (@MikeJon56557621) reported 15 minutes ago

  @TSB app still not working.

• 
  Phil Billingham (@PhilBillingham) reported 18 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Etienne (@EtienneJS) reported 22 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 23 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!