TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Alford, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Alford, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Alford, Scotland

Latest outage, problems and issue reports in Alford and nearby locations:

• 
  The wet man of Muscadale (@craigveigh) reported 58 minutes ago from Aboyne, Scotland

  @tsb Why are you still sending correspondence to our old address a year+ after we informed you. Why do I still not have a new bank card after I made a 100mile round trip to update and order. Why is my wife's card blocked with no contact from you. 📞 impossible.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Peter Patrick Sanford (@RPPSanford) reported 4 minutes ago

  @TSB I am a disabled man with a disabled child if debit card has to work or we don't eat its that simple. Its been off and on for THREE days and I am at my wits end trying to get through. This is outrageous service. I suffer severe PTSD and anxiety. PLEASE HELP

• 
  Rose-Marie Carolan (@RoseMarieCarol5) reported 8 minutes ago

  @TSB been trying to get help with the fraud squad!!! Absolutely useless all day yesterday on phone to 8 different people only to find out today when in branch that I need to phone again!! What disappointing service you give. Been a customer for over 28 years!!!

• 
  jatopp (@JillTopp) reported 8 minutes ago

  @TSB trying to pay a credit card amount whilst abroad and my app will not work whilst approving payment. Help needed please!

• 
  Maggie (@bishopslass) reported 10 minutes ago

  @TSB I use internet banking for a business account and want to register for my TSB personal account but having difficulty. I get the message "Customer has a contract of virtual banking with a Business Service assigned." How do I get round this?

• 
  Diane Ormston (@diormston) reported 17 minutes ago

  @kennymhall @TSB @Xero This has been a problem since September, so I wouldn’t hold your breath it will be fixed any time soon. I might have to consider moving banks.

• 
  Sycamore Anew (@sycamore_anew) reported 20 minutes ago

  @TSB I can't pay a new recipient because I'm not getting any OTPs to the business TSB app (6.2.1). Is there support that I can contact about this now as I need to make the payment? Its not the phone's fault, as the problem happens when I install app on another phone also. Thanks

• 
  Gill (@gfaz81) reported 27 minutes ago

  @Stokesy1966 @TSB I had absolutely brilliant service from Lloyds yesterday. Issue sorted in 10 minutes via live chat. Genuinely thought it would be a nightmare

• 
  Kathryn White (@KathrynWW1) reported 29 minutes ago

  How is it that @TSB can block my account for what they think is fraudulent activity (it isn't) but then I have to be the one to call them via a massive queue to resolve the issue?

• 
  Mark Crozier (@Mark_Crozier) reported 29 minutes ago

  @TSB have you issues with phone lines? I've tang 3 times this morning, been on hold 7 mins and call drops. Tried customer support number, rings once and ends call. I need to speak to someone!!

• 
  Great Beginnings (@GBeginnings) reported 32 minutes ago

  @TSB I'm trying to pay from my TSB current account - this shouldn't be a problem. It's the first time I have had this additional level of security, and it is now preventing me from paying my credit card bill. I pay it off to avoid paying interest & wont be happy if it costs me now.