TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Alford, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Alford, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Alford, Scotland

Latest outage, problems and issue reports in Alford and nearby locations:

• 
  The wet man of Muscadale (@craigveigh) reported 33 minutes ago from Aboyne, Scotland

  @tsb Why are you still sending correspondence to our old address a year+ after we informed you. Why do I still not have a new bank card after I made a 100mile round trip to update and order. Why is my wife's card blocked with no contact from you. 📞 impossible.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Poppy Fields (@Teresa2611) reported 5 minutes ago

  @TSB I need to register a power of attorney but the phone & online keeps asking for account details. We don’t have account details & we don’t have TSB accounts ourselves. We just need to register the LPA with you. Help!!

• 
  Shaz 🦋 (@soxxylady) reported 6 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  MBUR337 (@MBUR337) reported 11 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Richard Hammond (@RichardArmley) reported 15 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  alex martin (@jammyjennypokes) reported 17 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Potters (@spotter75) reported 17 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  SarahNicPA101 (@SPa10165557) reported 18 minutes ago

  @TSB Well it’s hellish and useless, just been cut off by the fraud line when I was being transferred to a human. No I will not discuss this on here. I will need to travel to a branch on Monday. Utterly useless non service

• 
  Steven Redmond (@RedmondSteven) reported 19 minutes ago

  @TSB my internet banking is not working can I get some help please

• 
  MarcHughes86 (@marc_hughes86) reported 22 minutes ago

  @TSB yet again I can’t access my money because of your stupid app being down.

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 26 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only