TSB Bank

Is TSB Bank down in Alford, Aberdeenshire, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Alford, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Alford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Alford, Aberdeenshire, Scotland 02/17/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (10%)

    Login (10%)

Community Discussion

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TSB Bank Issues Reports Near Alford, Scotland

Latest outage, problems and issue reports in Alford and nearby locations:

  • craigveigh The wet man of Muscadale (@craigveigh) reported from Aboyne, Scotland

    @tsb Why are you still sending correspondence to our old address a year+ after we informed you. Why do I still not have a new bank card after I made a 100mile round trip to update and order. Why is my wife's card blocked with no contact from you. 📞 impossible.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Lady_VikkiJ Vikki Smith (@Lady_VikkiJ) reported

    @TSB Maybe a text would have been beneficial too reassure customers, Twitter is the only platform I've seen this issue raised by TSB. Theres quite a few duplicate transactions on my acc, I'm not even sure if balance is correct. No prob but communication needs to be improved re this

  • ems970 emma stacey (@ems970) reported

    @TSB Thanks . My question was around the poor communication of the event , rather than the actual fact that the money was taken. I only found out it was a bank error by chance - so had wasted other peoples time trying to find out why they had charged me twice. I should have been told

  • GazzaRuss89 gaz (@GazzaRuss89) reported

    @TSB I get that you’ve refunded people but a nice touch would be offering some compensation as you left a lot of people overdrawn even £50 compensation will be better than paying £550 to FOS per customer surely?

  • SashaRed1984 Sasha Red (@SashaRed1984) reported

    @forzapufc @TSB I put a complaint in yesterday and I got back £25 for the troubles. Bearing in mind I was promised on the phone yesterday it would be rectified by the end of the working day yesterday which it wasn’t!

  • VSDawson Dr Victoria Dawson 🇺🇦 (@VSDawson) reported

    @fooksie_says @TSB No, it shouldn't. Worrying that it's happened two days in a row. Not had so much as an email apologising or outlining what happens if people are financially disadvantaged because of their error. It's poor.

  • bexybeatdown Bexy Beatdown (@bexybeatdown) reported

    @Watsley @TSB @TheSidman79 My thoughts exactly, nobody has once explained WHY this has happened. Is our money safe in the future, has their been a breech, just a glitch etc. I believe we all deserve to know why, not just sit back and trust they'll put it right. After all, it is OUR money.

  • Lizzy23634326 Lizzy (@Lizzy23634326) reported

    @TSB would love to talk with someone ASAP as been trying to sort out issues with my bank all day the online chat won't help and the phone service made me go round in circles and now there clossed I'm really not happy 😡😡

  • laineyLMS 🇺🇦Lainey E (@laineyLMS) reported

    @TSB I have a duplicate payment come iut and I'm not sure if it's part of ur issue from yesterday. Was it only debit card payments affected? Mine is a faster payment.

  • ServicesBbb BBB Publishings & PA Services (@ServicesBbb) reported

    @TSB But you didn’t fix it all or reverse it. My partner is still negative over 2k. And she gets abuse when she calls. What y’all are doing is disgusting. No answers just bots or copy and paste answers.

  • gordon_mcadams Gordon mcadams (@gordon_mcadams) reported

    @TSB Already completed one. That’s no help what’s so ever. You should have been keeping customers updated through out the day by email,texts or calls. Or better still returned there money immediately to pay bills