TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Aberfeldy, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Aberfeldy, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Hewat (@Leehewat28) reported 2 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  adrian pennington (@pennington1) reported 6 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 7 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  Pam Cull (@catsPam12) reported 9 minutes ago

  @TSB @DJQueen_E Site down again

• 
  Lee Burkinshaw (@leeburko) reported 9 minutes ago

  @TSB app not working again. Need to get on now

• 
  Shaz 🦋 (@soxxylady) reported 14 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Mike (@MikeJon56557621) reported 14 minutes ago

  @TSB app still not working.

• 
  Maz Scotland (@6pmIsWineTime) reported 15 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  E. J. Gill (@suzycoos) reported 18 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Oli Ashman (@OliAshman) reported 20 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.