TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Menstrie, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Menstrie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Menstrie, Scotland

The most recent TSB Bank outage reports came from the following cities: Falkirk, and Larbert.

City	Problem Type	Report Time
Falkirk	Transactions	9 days ago
Larbert	Mobile App	29 days ago
Alloa	Transfer	10 months ago
Falkirk	Mobile App	1 year ago
Larbert	Login	1 year ago
Larbert	Transactions	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Den (@Denames1) reported 2 seconds ago

  @TSB getting really annoyed banking with you now, I've been with you years and there's always problems. I can't access my funds again. You need to sort this out your the most unreliable bank I have ever been with. It's literally *************** now

• 
  John (@John92797698) reported 32 seconds ago

  @TSB worst customer service. Fraudulent activity on my bank and absolute farce of a call centre. When possible ill be switching Banks 0/10. Getting 'For the 4th time' from the call handler when im asking a question she clearly doesn't know the answer too

• 
  E. J. Gill (@suzycoos) reported 5 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Size Twelve (@BigTaes) reported 6 minutes ago

  @TSB Once again you advertise an outage from 11.30pm on Sat 6th Dec, but the site is already down at 10.30pm "whilst we make some changes ". Why do you repeatedly take your production systems offline way ahead of advertised outage start times? Are customers an inconvenience? 😡

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 8 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  Helen May (@Nito_Onna_Helen) reported 10 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Oli Ashman (@OliAshman) reported 12 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Redders. (@1Redders0) reported 13 minutes ago

  @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.

• 
  Potters (@spotter75) reported 15 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  Graeme (@GraemeKTID84) reported 16 minutes ago

  @TSB pls help. Trying to have my card unblocked after a fraudulent payment was taken from my account. Tried to call through but unable to speak to an agent.