Virgin Media Outage Report in Wigtown, Dumfries and Galloway, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wigtown, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigtown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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icchis
(@icchis) reported
@virginmedia I'm trying the text option now. Still nothing. I still have 10 days to cancel my contract, what would happen if you don't reply me and come back saying I have to pay a fee for cancellation then? Worst customer service ever! Glad I changed company
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Agent Fernsby
(@DrFernsby) reported
@lindsaylou305 @virginmedia Virgin media's customer service is not the best but these simple steps can help you. I advise paying for these as this advice is cheaper than them asking you to buy repeaters and their 1 gig.
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Livvy
(@livxgracee) reported
@callummarkie @virginmedia I’m with them to and they’re terrible
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DWozza84848
(@DWozza) reported
@virginmedia Already been on the forums, you have over subscribed in my area and aren’t fixing it as stated on your forum and you chose to ignore it can’t wait til my contract finishes you guys are thief’s, had this issue for 3 months now and no one wants to help
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shona
(@just_that_shona) reported
@virginmedia It is, other people still seem to be having issues in the bulford area
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Ajay Supeda
(@ajaysupeda) reported
@virginmedia Having massive issues with being disconnected every time I try and give notice for contract end. Please can someone call me back ASAP. Been on hold for an hour twice before being disconnected each time
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Paul
(@smokeandwax) reported
My @virginmedia woes continue, you complain by their formal process and they close the case telling you to call the support team and ask to change the package.
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ᴮᴱনীলু⁷💜 ᵇᵗˢ ⟭⟬ ∞
(@IwasKayammu1st) reported
How does anyone contact you @virginmedia for customer services? None of your numbers work!
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Jamie Malley
(@JamieLichtie) reported
@virginmedia Absolute joke - been trying for almost a month to tell them my phone isn't working and just get told they are too busy to answer phone. And now you've put the prices up? As I can't get through to tell you I'm leaving I'm just going to have to cancel the direct debit...
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january
(@january76926149) reported
@virginmedia I was categorically told that if I’m to cancel I need to pay the full amount remaining on my contract which is a year !!!!