Virgin Media Outage

@Iromg @virginmedia @jeremycorbyn @UKLabour We don’t want the state to provide all our shit for in exchange for 100 pence in the pound in tax. We want to earn our own dosh and run our own lives self determination, is what we want not sucking on the states *******.

@virginmedia My complaint is with your 2 call centre handlers and lack of customer service. I recorded the 2nd call because of the 1st, they were aware, so I wil go to FSC as I was unable to log on the phone or your web portal. As I lost as days work I expected a little more, more fool me!

@Iromg @virginmedia @jeremycorbyn @UKLabour Mike, I would rather pay through the nose for a half decent connection then let those clowns 🤡 **** up the broadband network..

@virginmedia Same problem again today. What is annoying me more than the dismal broadband connection is the appalling customer service. Two weeks of ‘there is a fault in your area. It will be fixed in 48 hours.’

@virginmedia Still not working after well over an hour of being on hold and then speaking to 2 advisors because you disconnected my call. About to call again. I hope they have the answers this morning!!

@WRITERachael @SkyUK @SkyHelpTeam I had something similar with Virgin Media some years back. Cancel your contract!

Wi-fi is down, reboot it = nope. Check @virginmedia: "service is absolutely fine". Run diagnostic: "there is a problem in your area, we're fixing it within 30 mins" 🙄 Teenager still asleep thankfully so no drama yet

@virginmedia I wish to cancel my contract due to this price hike please

@virginmedia funny when you search the name and everyone moaning about broadband!! Message saying there were upgrades, call centre said no issues and try full reset of hub....still 🐶 💩I expect like magic it will all spring into life at some point..... #Area31

@chelleryn99 Not only are you an idiot for supporting #Corbyn, you’re an idiot for paying more than 35 quid a month for broadband. @Hyperoptic @virginmedia @Plusnet

@virginmedia @Virgin_Victoria Do some user testing Virgin. Not UAT in your office against pre written requirement specifications. Any employee that gas your services should have to use it for problems. They should report back. Be your own customer. You’ll hate it!!

@virginmedia Unbelievable company.. get charged £240 when moving due to their limited service.... Why did i ever leave @SkyUK

I will be about £60 per month better off when I can cancel the virgin media TV, landline and broadband. Bring on people's broadband

@VarsaniC @ScottVhahaney They don’t. They can put their own network in like Virgin Media do. They choose not to as it’s not as profitable. Look at the BDUK bids for wiring up rural areas, none of them were interested. BT were the only ones that bid on them all

@virginmedia my app says I have good service but my fire stick keeps buffering

@virginmedia WORST broadband ever ever ever plz how do I get out of this contract

HOLY SHIT @virginmedia THIS IS STRAIGHT DOGSHIT

@btsportmotogp I’m an @virginmedia customer and love watching #MotoGP but hate the fact that I can’t get access to the btsport app!....

@MrRichardLJones @virginmedia We have had awful issues lately. To the point they reset my whole network. Such a faff with password etc

@deephouse44 @Iromg @virginmedia @jeremycorbyn @UKLabour I’m wondering if Labour will run a 24/7 service, if the internet goes down they’ll need a few phone lines to deal with approx 67million people calling to report a fault

Why is it that since we upgraded our virgin broadband the other week. We keep loosing service. What a joke! @virginmedia

@Iromg @virginmedia @jeremycorbyn @UKLabour You need to cancel your diet and eat fewer pies mate

@Iromg @virginmedia @jeremycorbyn @UKLabour Can't wait for Labour's new fraudband - probably as slow as a nationalised train.

@Iromg @virginmedia @jeremycorbyn @UKLabour Can't wait for Labour's new fraudband, probably as slow as a nationalised train.

@Iromg @virginmedia @jeremycorbyn @UKLabour Calling all potential @UKLabour voters. If your boss said you can have an extra couple of hundred quid a month but your kids would have to pay it all back when you died, you'd tell him/her get lost. This crap from @jeremycorbyn is no different, nothings free people!

@virginmedia YOUR TV SERVICE IS SHIT!!!!

@Iromg @virginmedia @jeremycorbyn @UKLabour Teeny weeny beeny Ickle issue there though, Mike. 😂😂😂😂😂 #ItsNotGoingToHappen

@virginmedia We Just keep calling and log your complaint is all they say. I see your just trying to keep the conversation going instead of trying to resolve it. Such a joke !!!! @Ofcom

@AskPS_UK Hi there my Virgin media wi fi went doen 2 days ago for 30mins and came back on and ever since then ive not been able 2 connect my PS4 to the wi fi ive tried everything i can,any help would be much appreciated.

@virginmedia No reported faults. I’m having to reboot it almost weekly which help for a bit but then have to do it again.

@Iromg @virginmedia @jeremycorbyn @UKLabour Don't go through virgin they are terrible Mike! Try plus net.

@virginmedia Fibre down again in N6. Please fix.

@virginmedia fix your connection ffs

Thanks @virginmedia For the sixth time this week I lose internet connection. Why am I paying you so much money for such poor service

@deephouse44 @Iromg @virginmedia @jeremycorbyn @UKLabour All broadband is bad because it's the same as anything else. Industry gets the juicy stuff before it's trickled out to the public. Nothing "industrial strength" is ever released for public consumption.

@carojac55 @rowlsmanthorpe @lewis_goodall Indeed, I can and have switched suppliers just like that. Not from Virgin Media because it has been great where I am, but BT was poor and argumentative before C&W started taking my business. Also see old BA and Laker/VA.

@Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯

@virginmedia are a joke, our internet goes down every single week without fail. I check the online service to ensure there are no ongoing issues, just to find that everything is ok. Absolute joke to pay a fortune for a service and it not to work. Embarrassing

@scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.

@virginmedia Get your shit together.

@JLW1006 @virginmedia FFS, for that amount a month they should be fixing customers issues straight away

@PrimeVideo tennis via virgins very poor can't keep up. Keeps going poor quality, I'm on super fast broadband too sort it out @virginmedia or @primevideosport or @atptour #badstream #ATP #ATPWorldTourFinals #primebuffering

@oh4atreppenwitz @Iromg @virginmedia @jeremycorbyn @UKLabour May God help us.

@scottmaguire4 @JLW1006 @virginmedia I’m with now tv broadband, only had one issue with them and they resolved it straight away, phoned me back 3 days later to ensure I was happy enough and gave me a free month broadband

@JLW1006 @Kevin38801124 @virginmedia The ‘customer service ‘ team are horrific until you get through the retentions then thru are actually decent. The hold times are shocking !!

@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous

@virginmedia my phone broadband connection is going down every day at the same about time. Are u doing any works in the London are la SE9

@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡

@virginmedia MY INTERNET CUTS OUT AT LEAST ONCD EVERDAY ITS NOT AN AREA ISSUE ITS BEEN HAPPENING EVER SINCE I GOT MY PACKAGE UPGRADED

@virginmedia my internet connection is awful and goes off every single day(and night) why am I paying for a service that I'm not getting. This is so frustrating

Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.

@RachelEardley I can assure you is a #scam, my elderly mother had the same a few weeks ago, Asian subcontinent accent, very persistent, talked about an engineer visiting to change her router. She’s with #virginmedia mwho have their own network.

@virginmedia Disgusting service. Contacted you regarding disabled mothers remote control not working. No questions on what was wrong with the control. Told a new one would be sent out. No mention AT ALL of a charge. Just seen a 9.99 charge on top of the £140 bill. What a con

@Iromg @virginmedia @jeremycorbyn @UKLabour I tried to cancel mine but it’s not easy when you are on dial up. Looking forward to broadband utopia

@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs

@virginmedia you have THE worst customer service I have ever had to endure. No Netflix or prime working tonight, even tho it has been for months. The answer is I now need a booster to be sent to me!!

@virginmedia @nadiajonz I left @virginmedia a few months ago, the contempt they show for long standing customers is a disgrace, their wait times ridiculous, their tech support non existent and the cost, dear god THE COST.

@virginmedia once again, halfway through a film we get a 602 message saying service unavailable. Happens every time. I am switching to another provider or you get an engineer out. You are utterly useless.

@Dylzz___ @PaddyTheBaddy @michael13cowan @bklfc14 @CageWarriors Gi or he’ll crack you one, he was talking shit to the virgin media lad who was trying to help him proper character this lad is 😂😂

@virginmedia your uk service and support is a joke. I guess sky will be a getting a call