Virgin Media

Virgin Media Outage

Is Virgin Media having an outage right now?

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Some problems detected at Virgin Media

Virgin Media problems in the last 24 hours

Virgin Media Outage Chart 10/27/2020 03:20

October 27: Problems at Virgin Media

Virgin Media is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 65.17% Internet
  • Wi-fi 12.59% Wi-fi
  • TV 6.89% TV
  • Total Blackout 5.38% Total Blackout
  • Phone 5.08% Phone
  • E-mail 4.88% E-mail

Virgin Media Outage Map

The most recent outage reports and issues originated from Paddington, London, Streatham, Southampton, Sheffield, Beckenham, Liverpool, Kettering, City of Westminster, Peacehaven, Chesterfield, Slough, Reading, Bristol and Mansfield.

United KingdomLondon Internet
United KingdomPlymouth Internet
United KingdomBirmingham Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomStreatham Internet

Virgin Media Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • clairie1977 Claire Marriott (@clairie1977) reported

    @virginmedia how can I complain about the poor service we are continually having with broadband and TV when no one answers the phone!!

  • OJayHealth 𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported

    @virginmedia @harlando2 the service still isn’t working obviously ‘it’ll be active by the time you wake up tomorrow’ doesn’t mean the same thing to Virgin. 8 hours 25mins and counting on hold for a SIMPLE house move. @BBCWatchdog how are we supposed to work from home today?

  • AtulSarasw8 Atul Saraswat (@AtulSarasw8) reported

    @virginmedia Finally managed to speak to one of the technicians for 5 minutes after being in the queue for over an hour. She asked me to rest the router, which I did and again I was promised a call back which I never got. Changed the channels also as suggested here and this is the speed i get

  • gangsterwithanS Mike (@gangsterwithanS) reported

    @jayrayner1 @virginmedia @virginmedia are awful. It goes through phases of dropping out multiple times as day. When you call to get it fixed they refuse to send an engineer out.

  • morrisond Don Morrison (@morrisond) reported

    @jayrayner1 @virginmedia Switch to Zen. Almost no faults from year to year. And when there is one, a smart, helpful person will take you seriously. You pay for that level of service but if your livelihood depends on being connected, why mess around. Just a satisfied customer. No commercial relationship.

  • ItsVictoriaxx فيكتوريا (@ItsVictoriaxx) reported

    @virginmedia why are you sending me bills when I'm NOT even a virgin customer anymore 🤬

  • benalowery72 Ben Lowery (@benalowery72) reported

    @virginmedia why is your service so **** that it can’t handle an iOS update from @Apple ???

  • mrjoshriley Josh Riley (@mrjoshriley) reported

    Yet again, @virginmedia coming in clutch with the joke of service. Had no WiFi for nearly 6 hours as it is dropping every minute. No service outage, recursive support on the website with no real assistance and not a word telling us of problems. 1/2

  • TomClover5 Tom Clover (@TomClover5) reported

    @virginmedia Yeah had loads of issues today - ruined a couple of very important zoom calls. It seems a bit unfair that I have to pay for something that doesn't work properly, please can you sort this out or I am packing my bags and leaving.

  • ActuallyMH_ ✈ MH ✈ (@ActuallyMH_) reported

    @virginmedia you guys are ridiculous. Every other day your “improving services” you guys are quick to have a tantrum when people are late to pay bills but you’ll happily cut of services before your endless “issues in your area”

  • NavFN 0121 nav⛷ (@NavFN) reported

    @TrxppFN @virginmedia It’s back now so stupid

  • xlifeofmollie ✨M o l l i e✨ (@xlifeofmollie) reported

    Of course virgin media’s WiFi decides to go down when I have insomnia and I am wide awake. Absolute **** show of a WiFi

  • AimBotWave 999 (@AimBotWave) reported

    Virgin media just **** the bed

  • ChrisEgonSearle Hardest Man in Tarot (@ChrisEgonSearle) reported

    Virgin Media appears to be down. Which isn’t good for night owls 🦉

  • DonCorleone555 Zain❕ (@DonCorleone555) reported

    @virginmedia why is your internet down man kmt it’s so bad

  • ChrisEgonSearle Hardest Man in Tarot (@ChrisEgonSearle) reported

    @virginmedia @markgoldbridge @Chelsearory Are you having broadband issues across London right now? Mine is down and am wondering if it is a national issue. Down Detector suggests it is. Thanks

  • bizwitdashhh bizzy (@bizwitdashhh) reported

    @Prem_1024YT @virginmedia apparently it’s down where I am, called 150 they said 3am

  • Prem_1024YT Prem_1024 (@Prem_1024YT) reported

    @virginmedia FIX YOUR ******* INTERNET FFS

  • sushicunt RISE HUNTERS (@sushicunt) reported

    Anyone else's Virgin Media just **** the bed?

  • seabros Steve Seabrooke (@seabros) reported

    @virginmedia smtp server down for hours. Can't send emails from Outlook or from phone apps. Can send from Virgin website. Same for wife. Please get this sorted asap it's messing me up!

  • ChrisEgonSearle Hardest Man in Tarot (@ChrisEgonSearle) reported

    @MariannexGx @virginmedia Yeah, mine appears to be down.

  • MariannexGx Jesus Maz Sheeno (@MariannexGx) reported

    @virginmedia Broadband down at this time again for the 10th night running. It's a good job none of us work from home throughout the night, have a thermostat and cctv that runs via WiFi. Oh wait... Utter shambles of a service so far. Not even 4 weeks into contract #cancellation

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia as you have ignored my emails and messages on Twitter and Facebook all day and I still have emergency calls only I will be reporting this con supplying customers with a dodgy sim that don't work and using threatening behaviour to force me to put in my phone #police

  • marcosluk Marco Landi (@marcosluk) reported

    @virginmedia down again?? But how could this be with your super reliable superfast broadband... I cant wait to remove you from my home... You @virginmedia are a joke..

  • lynseyconnor29 Lynsey (@lynseyconnor29) reported

    @virginmedia just tried to get in touch, but the automated service told me you are now closed. Virgin media has kindly let me buy a £15.99 film but will not let me buy a £5.99 film straight after, can you explain?

  • LawrenceH96 Lawrence' (@LawrenceH96) reported

    @virginmedia @markgoldbridge @Chelsearory WiFi is down yet again.

  • interaction0410 Clive McCarthy🇪🇺 (@interaction0410) reported

    @virginmedia Lincoln wifi is absolutely terrible, this has been going on for weeks now, what an earth is going on #unhappy #virginmediadown

  • seanfitzy01 sean fitzpatrick (@seanfitzy01) reported

    @virginmedia so only been back a few days and constant issues with the phone line,its now through the internet rather than the virgin phone line,its not safe and I'm very nervous,my life line goes off a lot due to internet drop outs..its 12.35 am and cant go to bed as it's not.

  • seanfitzy01 sean fitzpatrick (@seanfitzy01) reported

    @virginmedia so only been back a few days and constant issues with the phone line,its now through the internet rather than the virgin phone line,its not safe and I'm very nervous,my life line goes off a lot during to internet drop outs..its 12.35 and cant blog to bed as it's not.

  • clairewhyte12 claire whyte (@clairewhyte12) reported

    @virginmedia are you actually having a laugh? All the drop outs and loss of service I have and I’m a little late paying my bill so you cut all my services at midnight and there’s nobody there to put them back on? Joke!!