Virgin Media

Virgin Media Outage

Is Virgin Media having an outage right now?

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 No problems detected at Virgin Media

Virgin Media problems in the last 24 hours

Virgin Media Outage Chart 06/18/2021 02:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 66.84% Internet
  • Wi-fi 12.79% Wi-fi
  • Total Blackout 5.67% Total Blackout
  • E-mail 5.26% E-mail
  • Phone 4.80% Phone
  • TV 4.64% TV

Virgin Media Outage Map

The most recent outage reports and issues originated from Manchester, Hemel Hempstead, London, Liverpool, Birmingham, Leicester, Kettering, Waterlooville, Bristol, Gateshead, Glasgow, Southampton, Reading, Portsmouth and Slough.

United KingdomCity of Westminster TV
United KingdomManchester Internet
United KingdomHemel Hempstead Internet
United KingdomLondon Internet
United KingdomLiverpool Internet
United KingdomBirmingham Internet

Virgin Media Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Seb87burgess Seb Burgess (@Seb87burgess) reported

    @virginmedia Hi neither of them have helped the situation we are paying for a service we can’t use.

  • Tracey12621362 Tracey (@Tracey12621362) reported

    @virginmedia @CarersUK How about you care about US! Your paying customers who get such a rubbish service? I need it as I am working from home at least 8 hours a day

  • Tracey12621362 Tracey (@Tracey12621362) reported

    @TomEntract @virginmedia I think you have made a mistake. Rubbish service. Looking to move ASAP as I am working from home. The damn thing cuts out in the middle of an important Teams call. Last thing I need

  • aheys Andrew (@aheys) reported

    @virginmedia BBand fault early AM OX10. Got Text to say it has been fixed, it has not, struggling to make 5mb down/<1mb up (should be 200/20). Restarted kit 3 times. Auto test thinks all is OK. Live chat is unavailable, phone help not accepting pwd. 8am operational hours. A joke!

  • PaulaKershaw4 Paula (@PaulaKershaw4) reported

    Completely loosing the will with @virginmedia with a third install date now being put off again. Why we need to speak to our neighbours and they tell us yesterday afternoon. Leaving us with no phone signal when I physically disabled. Absolutely disgusting

  • jonathan011186 jonathan (@jonathan011186) reported

    @virginmedia can you help my Internet hasn't been working now for two days. Nottinghamshire area.

  • NickiGi10939939 Nicki Gibson (@NickiGi10939939) reported

    @virginmedia Never got sent a final bill! When we rang to cancel we were told that we were up to date as the bill had recently been paid. I even left the direct debit active for a month just incase. Mark on the credit file for no reason!

  • AbuAlistair Tom S (@AbuAlistair) reported

    @virginmedia your broadband is down in #SM5 #Carshalton again. This happens every time it rains. Please sort out the abysmal service you provide, or we're leaving.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported

    @stellacreasy @VodafoneUK Virgin media is the company that put the WiFi on London underground network so now Vodafone has stopped the use of WiFi on the tube as it has a deal with Virgin

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported

    @stellacreasy @VodafoneUK The mad thing is now Virgin media was on the EE network as a mvno but now use the Vodafone network as a mvno

  • Pikaday Pikaday Thompson (@Pikaday) reported

    @virginmedia worst company out there put my router at the other side of my house and I cant get a single connection and I told the engineer to put it in my hallway and didn't bother his arse

  • hpsauce_10 heather♡ (@hpsauce_10) reported

    Spend 45 plus minutes on the phone with @virginmedia trying to get Virgin Tv to show up on my account so that we could pay. Was transfered to every department twice and still no one could solve my issue. Had to give up when I was put back in the queue and asked to verify my

  • gd_geoff Geoff Deakins💙💛 (@gd_geoff) reported

    @O2 @virginmedia The 4G on O2 is so slow I could down load a tape game on my Vic20 faster @O2 sort out your 4G

  • El_Emiratis Marcus Aurelius (@El_Emiratis) reported

    @nicwharton @virginmedia Probably the worst experience I have ever had with any company in my life - lies about time cancellation team closes - lied about engineer coming to resolve issue - manage to get contract cancelled - only for 1 of their sales team to make a contract without even speaking 2 me

  • El_Emiratis Marcus Aurelius (@El_Emiratis) reported

    @AntForrest @virginmedia Mate - their customer service is abysmal - I guarantee they are trained to do whatever it takes to prevent customers leaving - bordering on lies after lies & identify theft to create contracts without permission #virginmediareviews #stayawayfromvirginmedia #virginmediaareawful

  • El_Emiratis Marcus Aurelius (@El_Emiratis) reported

    @AntForrest @virginmedia I’ve had the same problem - they finally cancelled my contract on the 7th attempt - then on Monday without speaking to me one of their sales guys made a new contract in my name.I’m reporting them for identify fraud to the police & @ofcom.

  • El_Emiratis Marcus Aurelius (@El_Emiratis) reported

    @virginmedia Unreal - today I found out that AFTER CANCELLING on Sunday one of your sales personnel fraudulently without ANY discussion with me activated a new contract in my name - I have registered a formal complaint and will report this to the police as identify theft @Ofcom

  • __wsl . (@__wsl) reported

    @HarishtaKaur @virginmedia theyre beyond awful

  • J_B_Houston JB Houston (@J_B_Houston) reported

    @virginmedia are so **** these days. 3rd issue in as many days in the PA160ET. Their network is obviously lacking resilience and investment. Ironic I just signed a new contract. Think I'm still in cooling off period. Broadband shopping tomorrow I guess...

  • dh_5__ David (@dh_5__) reported

    @virginmedia now I don’t complain often, but sort out your internet it is literally the worst in the country 👍🏼

  • kingthilip kingthilip (@kingthilip) reported

    can you fix your **** @virginmedia

  • LydiaS_1995 Lydia Stansfield (@LydiaS_1995) reported

    @the_pieface @virginmedia Virgin media are terrible, it’s a shame they’re always having problems because their internet is actually very quick. Customer service is disgraceful!

  • playpet1 playpet (@playpet1) reported

    @virginmedia @CarersUK Carers week and Virgins pretence, 6 times just tonight my internet has dropped out ... but guess what Virgin never called me back, they did send a demand for money which they aren’t getting! We will be going to court to expose virgin as frauds

  • NicolaRanalli Nicola Ranalli (@NicolaRanalli) reported

    @VodafoneUK @neilio_uk I had the same problem, all of a sudden I couldn't log in anymore via virgin media and the Vodafone WiFi is very slow to get connected. Would have been nice from Vodafone to allert the clients via email/sms/myvodafoneapp about the changes.

  • TonyH343 Tony Holloway (@TonyH343) reported

    @virginmedia Yep it’s still happening 3 months in some work some don’t. I’m getting used this with VM now. Some things I pay for I get and other things I don’t. This service could be so great but i’m massively disappointed. I look forward to a standard reply, text here, call there etc etc etc

  • teeahmxd Tee🇵🇸 (@teeahmxd) reported

    @AHCB94 @skytv @virginmedia i mean, we had them a long time ago and it was really ****, idk bout now tho

  • TonyH343 Tony Holloway (@TonyH343) reported

    @virginmedia @virginmedia Do you realise what you are doing is not even legal? You can’t keep charging me for a service I’m not receiving. What’s worse is my friend has exactly the same package has all his services and is paying over £20 less on a 12 month contract and not the my 18 month one

  • Tracey12621362 Tracey (@Tracey12621362) reported

    @virginmedia not only do i have the signal dropping all@the time, hee my tv is in the picture is pixellated. Followed instructions to reset to no avail. To be honest, I’m looking to move providers , the service has been that shocking lately

  • Tracey12621362 Tracey (@Tracey12621362) reported

    @virginmedia appalling service the past few days which embarrassing when the signal drops in the middle of a meeting. Been dropping on and off all day and yesterday and no service now either. Not happy!! Postcode is SM5.

  • II_Theo_ Theo (@II_Theo_) reported

    @virginmedia my wifi has been absolutely shocking every night for the last 2 months now. I’ve been a customer for so long and it’s getting a little frustrating. I pay 95 pound a month man. Please fix it.