Virgin Media Outage

@virginmedia how can I complain about the poor service we are continually having with broadband and TV when no one answers the phone!!

@virginmedia @harlando2 the service still isn’t working obviously ‘it’ll be active by the time you wake up tomorrow’ doesn’t mean the same thing to Virgin. 8 hours 25mins and counting on hold for a SIMPLE house move. @BBCWatchdog how are we supposed to work from home today?

@virginmedia Finally managed to speak to one of the technicians for 5 minutes after being in the queue for over an hour. She asked me to rest the router, which I did and again I was promised a call back which I never got. Changed the channels also as suggested here and this is the speed i get

@jayrayner1 @virginmedia @virginmedia are awful. It goes through phases of dropping out multiple times as day. When you call to get it fixed they refuse to send an engineer out.

@jayrayner1 @virginmedia Switch to Zen. Almost no faults from year to year. And when there is one, a smart, helpful person will take you seriously. You pay for that level of service but if your livelihood depends on being connected, why mess around. Just a satisfied customer. No commercial relationship.

@virginmedia why are you sending me bills when I'm NOT even a virgin customer anymore 🤬

@virginmedia why is your service so **** that it can’t handle an iOS update from @Apple ???

Yet again, @virginmedia coming in clutch with the joke of service. Had no WiFi for nearly 6 hours as it is dropping every minute. No service outage, recursive support on the website with no real assistance and not a word telling us of problems. 1/2

@virginmedia Yeah had loads of issues today - ruined a couple of very important zoom calls. It seems a bit unfair that I have to pay for something that doesn't work properly, please can you sort this out or I am packing my bags and leaving.

@virginmedia you guys are ridiculous. Every other day your “improving services” you guys are quick to have a tantrum when people are late to pay bills but you’ll happily cut of services before your endless “issues in your area”

@TrxppFN @virginmedia It’s back now so stupid

Of course virgin media’s WiFi decides to go down when I have insomnia and I am wide awake. Absolute **** show of a WiFi

Virgin media just **** the bed

Virgin Media appears to be down. Which isn’t good for night owls 🦉

@virginmedia why is your internet down man kmt it’s so bad

@virginmedia @markgoldbridge @Chelsearory Are you having broadband issues across London right now? Mine is down and am wondering if it is a national issue. Down Detector suggests it is. Thanks

@Prem_1024YT @virginmedia apparently it’s down where I am, called 150 they said 3am

@virginmedia FIX YOUR ******* INTERNET FFS

Anyone else's Virgin Media just **** the bed?

@virginmedia smtp server down for hours. Can't send emails from Outlook or from phone apps. Can send from Virgin website. Same for wife. Please get this sorted asap it's messing me up!

@MariannexGx @virginmedia Yeah, mine appears to be down.

@virginmedia Broadband down at this time again for the 10th night running. It's a good job none of us work from home throughout the night, have a thermostat and cctv that runs via WiFi. Oh wait... Utter shambles of a service so far. Not even 4 weeks into contract #cancellation

@virginmedia as you have ignored my emails and messages on Twitter and Facebook all day and I still have emergency calls only I will be reporting this con supplying customers with a dodgy sim that don't work and using threatening behaviour to force me to put in my phone #police

@virginmedia down again?? But how could this be with your super reliable superfast broadband... I cant wait to remove you from my home... You @virginmedia are a joke..

@virginmedia just tried to get in touch, but the automated service told me you are now closed. Virgin media has kindly let me buy a £15.99 film but will not let me buy a £5.99 film straight after, can you explain?

@virginmedia @markgoldbridge @Chelsearory WiFi is down yet again.

@virginmedia Lincoln wifi is absolutely terrible, this has been going on for weeks now, what an earth is going on #unhappy #virginmediadown

@virginmedia so only been back a few days and constant issues with the phone line,its now through the internet rather than the virgin phone line,its not safe and I'm very nervous,my life line goes off a lot due to internet drop outs..its 12.35 am and cant go to bed as it's not.

@virginmedia so only been back a few days and constant issues with the phone line,its now through the internet rather than the virgin phone line,its not safe and I'm very nervous,my life line goes off a lot during to internet drop outs..its 12.35 and cant blog to bed as it's not.

@virginmedia are you actually having a laugh? All the drop outs and loss of service I have and I’m a little late paying my bill so you cut all my services at midnight and there’s nobody there to put them back on? Joke!!