Virgin Media

Virgin Media Outage

Is Virgin Media having an outage right now?

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 No problems detected at Virgin Media

Virgin Media problems in the last 24 hours

Virgin Media Outage Chart 07/02/2020 19:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 61.29% Internet
  • Wi-fi 12.02% Wi-fi
  • TV 7.41% TV
  • E-mail 6.70% E-mail
  • Total Blackout 6.54% Total Blackout
  • Phone 6.03% Phone

Virgin Media Outage Map

The most recent outage reports and issues originated from Southampton, London, Balham, Kettering, Gortnessy, Croydon, Richmond, Glasgow, Edinburgh, Belfast, Birmingham, Nottingham, Coventry, Slough and Dagenham.

United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomHarrow Internet
United KingdomSouthampton Internet
United KingdomLondon Wi-fi
United KingdomBalham Internet

Virgin Media Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • HeathJD_ Jake🔰 (@HeathJD_) reported

    @virginmedia are an absolute joke of an internet provider. If you’re thinking of switching to this from your current provider, don’t. Never seen such an unreliable service, paying extortionate prices for bottom-of-the-barrel, economical quality

  • emmaisasink emma! (@emmaisasink) reported

    Virgin media WiFi is so incredibly **** I can’t even begin to explain

  • DanPhysick Dan Physick (@DanPhysick) reported

    Internet down no suprise there paying for ball all as usual @virginmedia

  • natgo_n natasha ♡ (@natgo_n) reported

    @virginmedia your wifi is so trash fix up

  • MrPeachUK MrPeachUK (@MrPeachUK) reported

    @SamCWoodhall @Dividence @virginmedia On the whole Virgin Media have been ok for me but they do sometimes mess about with their net connection at night and i lose everything for like 10 mins. Sorry to hear you're having issues man! I'm dreading my net going down when i'm due to stream or during!

  • Laura_Josey Laura♏️ (@Laura_Josey) reported

    @virginmedia we need to cancel our contract as we’re moving but can’t get through on the phone and can’t fine an email address..

  • Sillytees Mike Bealing (@Sillytees) reported

    @eddiemulh @virginmedia @BBCiPlayer I binned them last year. Awful. And awful customer relations. BT r as fast, a lot cheaper too. IMHO.

  • PongUtd PingPongUtd (@PongUtd) reported

    @cherylwaters_x @virginmedia It will not make you any happier , but the rest of the country has similar problems . There is still a huge chunk of the telecoms network that needs upgrading to fibre optic cable. .

  • Shudog75 Shu (@Shudog75) reported

    @JackFarmNew @virginmedia Same issue in Wolverhampton 😠

  • timpav7 Tim (@timpav7) reported

    Surprise surprise @virginmedia WiFi down again.

  • LawrenceWilsonn LW💥 (@LawrenceWilsonn) reported

    @Matthew22091 @virginmedia Go for a run bro whilst it’s down

  • welshquirky Helen Commons (@welshquirky) reported

    @virginmedia terrible service yet again, engineer arrived 2.5 hours late, left at 4pm and we still aren't connected (10.30pm). This was all also 10 days later than originally booked. So much for helping key workers in these difficult times.

  • BekkaaCooper Bekka.Cooper (@BekkaaCooper) reported

    @hougham_r @virginmedia They are so bad atm. I've been trying for weeks and no answer on the phone, no answer on twitter, no answer on the text number I was told to use

  • TIMO317 TIMO-3 (@TIMO317) reported

    @O2 #virginmediadown #virginmedia @O2 i hope you're monitoring @virginmedia services & complaints, & have a plan to fix the bb problems. Good luck, you're gonna need it.

  • tony_dyson_ Tony Dyson (@tony_dyson_) reported

    @AljazSkorjanec @virginmedia See my issues/ tweets about the joke that are #virginmedia Compensation every time, but if I could change my parents from them I would.

  • funeralballx Funeralballx 🎮 (@funeralballx) reported

    @virginmedia @virginhelp 3 days. She is paying for a service she cannot use. She was threatened with a text saying if she didn't do the sim swap her phone would be cut off. She did the sim swap and she is now without her phone. This needs sorting ASAP.

  • CastlebridgeFut Paul Goode (@CastlebridgeFut) reported

    For **** sake @virginmedia you're saying "stay connected" but three days running your internet has gone down. You charge over £100 for absolute dog ****. Disgrace. #virginmediadown #shitservice

  • funeralballx Funeralballx 🎮 (@funeralballx) reported

    @virginmedia @virginhelp And was told to try 3 codes after he "activated" it. They locked the sim. Given the PUK code to put in and it doesn't work. Old sim has stopped working. Almost 72 hours without a working phone. Which means her father, an 82 year old with dementia can't call her.

  • funeralballx Funeralballx 🎮 (@funeralballx) reported

    @virginmedia @virginhelp I have contacted several people about this with no luck and I'm getting a tad mad. My mum had the sim swap sim on Monday, put it in, network locked pin needed. Contacted virgin, told someone would get back to us in 24 hours. 48 hours no reply. Contacted today via live chat.

  • welshquirky Helen Commons (@welshquirky) reported

    @virginmedia terrible service yet again, engineer arrived 2.5 hours late, left at 4pm and we still aren't connected (10.30pm). This was all also 10 days later than originally booked. So much for helping key workers in these difficult times.

  • jamestarry_1 James Tarry Photography (@jamestarry_1) reported

    @virginmedia Nope. To be honest the first call handler was very frustrating and the second while helpful couldn’t tell me why. I ordered it 3 weeks ago so there wouldn’t be an impact to work, 2 day’s notice before & a further 3 weeks delay isn’t good service.

  • ForestRC2 FST_Fallout (@ForestRC2) reported

    @virginmedia come on virgin for crying out loud can’t seem to get any decent signal plus it took me 6hrs 6bloody hours to download a 1gb update tf

  • mrpilgrim67 Simon Willis (@mrpilgrim67) reported

    @virginmedia I had an engineer install yesterday. The engineer left before my hub activated as he said activations were down nationwide. Now over 24 hours later it still hasn't activated. I can't get through to support on the phone and the engineer won't answer his phone.

  • BusterBJ99 Brett Evans (@BusterBJ99) reported

    @virginmedia No I haven’t and no I won’t! I was promised a call within 2 hours, 11 days ago!!! I will continue to wait and continue to post here until I get that call and complaint responded to

  • WynPrichard Wyn Prichard🏏🏉🎗🏴󠁧󠁢󠁷󠁬󠁳󠁿🛠🏌 (@WynPrichard) reported

    @KeithEdwards121 @virginmedia Best of luck Keith @VirginHolidays are still holding 6k of my money from a cancelled holiday in early April perhaps we can do a double deal They have no customer loyalty whatsoever 👏👏

  • ShyTheDM Shy The Dungeonmaster (@ShyTheDM) reported

    Gotta love Virginmedia internet. Up and down like the light switch in a rave.🙃Absolute joke. Been like this for months. Can't change it because I'm stuck in lockdown with family and it's not my wifi.

  • br_gjx B (@br_gjx) reported

    @virginmedia my package average download speed is 76mbps. Certainly does not feel like that at all. I have had issues with WiFi, videos always buffering and connection drops id say at least 5 times a day. Can’t even hold a FaceTime call!!!!

  • DueMan456 Mike Mordue (@DueMan456) reported

    @BenDentith0690 @virginmedia Insert generic @virginmedia response blaming it on the customer here

  • GaryRuberl Gary Ruberl (@GaryRuberl) reported

    @virginmedia please please can you fix the broadband service in N14!! Stop fobbing Eveyone off with excuses..people want and need want they pay for!!

  • AoifeHogan_ a o ife (@AoifeHogan_) reported

    thank **** ive got unlimited mobile data bc virgin media wifi has been dog **** lately cant even connect to it on the laptop what a ****** jokeeeeeeeeee