Virgin Media Outage

@virginmedia are an absolute joke of an internet provider. If you’re thinking of switching to this from your current provider, don’t. Never seen such an unreliable service, paying extortionate prices for bottom-of-the-barrel, economical quality

Virgin media WiFi is so incredibly **** I can’t even begin to explain

Internet down no suprise there paying for ball all as usual @virginmedia

@virginmedia your wifi is so trash fix up

@SamCWoodhall @Dividence @virginmedia On the whole Virgin Media have been ok for me but they do sometimes mess about with their net connection at night and i lose everything for like 10 mins. Sorry to hear you're having issues man! I'm dreading my net going down when i'm due to stream or during!

@virginmedia we need to cancel our contract as we’re moving but can’t get through on the phone and can’t fine an email address..

@eddiemulh @virginmedia @BBCiPlayer I binned them last year. Awful. And awful customer relations. BT r as fast, a lot cheaper too. IMHO.

@cherylwaters_x @virginmedia It will not make you any happier , but the rest of the country has similar problems . There is still a huge chunk of the telecoms network that needs upgrading to fibre optic cable. .

@JackFarmNew @virginmedia Same issue in Wolverhampton 😠

Surprise surprise @virginmedia WiFi down again.

@Matthew22091 @virginmedia Go for a run bro whilst it’s down

@virginmedia terrible service yet again, engineer arrived 2.5 hours late, left at 4pm and we still aren't connected (10.30pm). This was all also 10 days later than originally booked. So much for helping key workers in these difficult times.

@hougham_r @virginmedia They are so bad atm. I've been trying for weeks and no answer on the phone, no answer on twitter, no answer on the text number I was told to use

@O2 #virginmediadown #virginmedia @O2 i hope you're monitoring @virginmedia services & complaints, & have a plan to fix the bb problems. Good luck, you're gonna need it.

@AljazSkorjanec @virginmedia See my issues/ tweets about the joke that are #virginmedia Compensation every time, but if I could change my parents from them I would.

@virginmedia @virginhelp 3 days. She is paying for a service she cannot use. She was threatened with a text saying if she didn't do the sim swap her phone would be cut off. She did the sim swap and she is now without her phone. This needs sorting ASAP.

For **** sake @virginmedia you're saying "stay connected" but three days running your internet has gone down. You charge over £100 for absolute dog ****. Disgrace. #virginmediadown #shitservice

@virginmedia @virginhelp And was told to try 3 codes after he "activated" it. They locked the sim. Given the PUK code to put in and it doesn't work. Old sim has stopped working. Almost 72 hours without a working phone. Which means her father, an 82 year old with dementia can't call her.

@virginmedia @virginhelp I have contacted several people about this with no luck and I'm getting a tad mad. My mum had the sim swap sim on Monday, put it in, network locked pin needed. Contacted virgin, told someone would get back to us in 24 hours. 48 hours no reply. Contacted today via live chat.

@virginmedia terrible service yet again, engineer arrived 2.5 hours late, left at 4pm and we still aren't connected (10.30pm). This was all also 10 days later than originally booked. So much for helping key workers in these difficult times.

@virginmedia Nope. To be honest the first call handler was very frustrating and the second while helpful couldn’t tell me why. I ordered it 3 weeks ago so there wouldn’t be an impact to work, 2 day’s notice before & a further 3 weeks delay isn’t good service.

@virginmedia come on virgin for crying out loud can’t seem to get any decent signal plus it took me 6hrs 6bloody hours to download a 1gb update tf

@virginmedia I had an engineer install yesterday. The engineer left before my hub activated as he said activations were down nationwide. Now over 24 hours later it still hasn't activated. I can't get through to support on the phone and the engineer won't answer his phone.

@virginmedia No I haven’t and no I won’t! I was promised a call within 2 hours, 11 days ago!!! I will continue to wait and continue to post here until I get that call and complaint responded to

@KeithEdwards121 @virginmedia Best of luck Keith @VirginHolidays are still holding 6k of my money from a cancelled holiday in early April perhaps we can do a double deal They have no customer loyalty whatsoever 👏👏

Gotta love Virginmedia internet. Up and down like the light switch in a rave.🙃Absolute joke. Been like this for months. Can't change it because I'm stuck in lockdown with family and it's not my wifi.

@virginmedia my package average download speed is 76mbps. Certainly does not feel like that at all. I have had issues with WiFi, videos always buffering and connection drops id say at least 5 times a day. Can’t even hold a FaceTime call!!!!

@BenDentith0690 @virginmedia Insert generic @virginmedia response blaming it on the customer here

@virginmedia please please can you fix the broadband service in N14!! Stop fobbing Eveyone off with excuses..people want and need want they pay for!!

thank **** ive got unlimited mobile data bc virgin media wifi has been dog **** lately cant even connect to it on the laptop what a ****** jokeeeeeeeeee