Virgin Media Outage Report in Dagenham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Dagenham come from postal codes RM9, RM8 and RM10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dagenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Dagenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Southwark, Hackney, Brentwood, Tower Hamlets, Islington, Croydon, Ilford, Newham, Waltham Forest, Bromley, Bexleyheath, Romford and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dagenham, England
Latest outage, problems and issue reports in Dagenham and nearby locations:
-
Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
-
Jakub Zalas
(@jakub_zalas) reported
from
Bexleyheath, England
@virginmedia It never says what it is. The fix is always hours away. 3pm in this case. This isn’t acceptable in times most of us work from home.
-
Tracey Cookson
(@cooki40) reported
from
City of London, England
Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!
-
J
(@Jay_Hul) reported
from
Crayford, England
@virginmedia Tbh it’s been ongoing since we locked down in April. I accepted things might be a struggle but as time has passed colleagues and friends are not struggling with day to day connection or having constant lapses in connections. Having spoke to CCare nothing can be done.
-
Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
-
Mat Barnett
(@matbarnett) reported
from
Walthamstow, England
@virginmedia Thanks. We’ve just been told 4PM too but can you confirm if it was a planned outage? We weren’t given any notification and this is the worst possible timing.
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
-
Keith Hollins
(@KeithHollins) reported
from
Bexleyheath, England
@virginmedia you’re losing customers here in DA146PW 6PW. What’s happening to our broadband service? Third drop out in last week
-
Katie Arabella
(@katie__arabella) reported
from
Islington, England
@virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
-
Louis W. B.
(@eta1874) reported
from
Bexleyheath, England
@virginmedia Can’t login at the moment as I am trying to do a teams call...
-
Jakub Zalas
(@jakub_zalas) reported
from
Bexleyheath, England
@virginmedia I know it is an outage. They’re far too common with you. There was not a single outage for the two years I’ve been using EE. It’s a third one within a month I’ve been with you.
-
David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?
-
Andrew Baxter
(@baxand) reported
from
Enfield Lock, England
@virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?
-
Ahmed Elfaki
(@elfakiuk) reported
from
Ilford, England
@virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home
-
James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
-
Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
-
Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia oh come on virgin I’ve rang you twice today I know my lap top is broken but I only have my tablet ... all I wanna do is watch @Rwlshmakeup in peace but nooooooo your internet is too f slow come on fix it or I want compensation been happening for 3 days now !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dani
(@Dani_A_01000011) reported
@virginmedia Cancellation number- Ends call stating reason covid. No other way to cancel new installation other than in writing. Why on earth would I choose a company that forces me to use pen, paper, envelopes, stamps? Not convenient.
-
Violeta
(@Violetilla) reported
@virginmedia yes, but *which* alternative method will allow me to get through and complain about my complaint so you don't close it in 28 days? What is the correct option path in that page to get somewhere useful?
-
Richard Meadowcroft
(@Postmanlondon) reported
@virginmedia when it works the broadband is good but every time there is bad weather it is patchy. My favourite room in the house has virtually no signal. I have asked for a booster but you make it impossible to get one by referring you to a phone number that is never answered.
-
Janet Clark
(@janetclark1987) reported
@virginmedia desperately trying to work from home and continual problems with broadband. Have logged it but it’s really frustrating when trying to work from home which is managing NHS services including managing the COVID rehab services for our area. Please help!
-
Lynn Williams
(@Carer49) reported
@virginmedia Call number 8. At least four start with an 0121 number..last one was 01212110990 Others are international/number withheld. They’ve hung up twice when I ask what issue is.
-
Rachel Dobbs
(@ItsRachelDobbs) reported
.@virginmedia I am stuck in an endless recursive loop with your customer service. I need to speak to someone about getting virgin media cables moved for building work. Web chat agent directed me to phone, phone line says putting me through then hangs up. Help?!
-
Muck-Spout Skippy
(@skippy_c) reported
@virginmedia I was kept waiting on hold for complaints for over half an hour and was offered a £3.50 discount for 6 months. A week after recieving a letter telling me my service had incresed in price by, you guessed it, £3.50.
-
Candyce Costa
(@FTECHleaders) reported
@virginmedia I do have the services status updates but the point here is I wanna be able to work properly without being interrupted every 15 min. I have my bills paid so I want a proper service delivered, just that @virginmedia
-
Jonathan Ward
(@jaward916) reported
from
West Bromwich, England
@virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!
-
UltraSurrr
(@SurrrUltra) reported
@virginmedia why did you guys think it was okay to start "works" 7pm on a champions league night? Are you guys trying to sabotage or something because how stupid can you be? Had to waste all my data all night till this morning.