Virgin Media Outage Report in Dagenham, Greater London, England
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The latest reports from users having issues in Dagenham come from postal codes RM9, RM8 and RM10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dagenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dagenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, City of London, Coldblow, Hackney, Southwark, Islington, Dagenham, Bromley, Poplar, Harringay, Chingford, Waltham Forest, Newham and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Dagenham, England
Latest outage, problems and issue reports in Dagenham and nearby locations:
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Anike
(@Pumpkin25) reported
from
Bexleyheath, England
@virginmedia still waiting for the internet to return in Sidcup! Do you know what the problem is and how long it’s likely to take to resolve as I am working from home and currently cannot do any work?!
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Yep, time has long passed. So what now? Another two hours on the phone to talk to you? Look down your timeline at all your replies. Anyone over there think there might be a problem?
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia trying to get hold of your call centre but it says you’re shut. Our internet is down which has major implications for my work and foster kids’ homework. What’s going on??? #fuming
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David Clark
(@davidclark1966) reported
from
Sutton at Hone, England
@VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Been promised somebody would call me back about a complaint for three weeks now. Nobody has, and it's a 1hr 30min wait on hold to talk to anyone at your end. Internet is terrible, engineers were a joke and you're still charging us full price...
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Michael Shilling
(@MemoryGate) reported
from
Croydon, England
@virginmedia @itvcorrie I suppose all those students locked down in halls at my old uni @ManMetUni need something to do.
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Sue Horbury
(@sue_horbury) reported
from
Bexleyheath, England
@virginmedia There were issues yesterday but we have been having problems for months and no one ever responds. I don’t believe you are sorry otherwise you would improve your customer service
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Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!
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Anike
(@Pumpkin25) reported
from
Bexleyheath, England
@virginmedia @eta1874 Mine is down too and I’m working. Tv and internet just stopped!
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia any idea when the upgrade (that you didnt pre warn sbout) in the da15 area will be completed please? Your automated message said 16.00 but still no service. I've lost half a days work!
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J
(@Jay_Hul) reported
from
Crayford, England
@virginmedia I have to say I’m completely done with your service. I have 6 months left, but I’ve had to purchase a BT package in order to WFH. The constant up/down of your network since lockdown has become a joke and I just want rid. #virginmediadown
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Robert Tointon
(@roberttointon) reported
from
Romford, England
@virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!
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Boston Celtics
(@BostonCelticsFC) reported
from
Walthamstow, England
@virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia My Broadband service is not working since morning @ IG6 1JD
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia trying to contact you to cancel my services. Cannot get through on phone or through messaging? Please help
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Dj Smith
(@ImDjSmith_) reported
from
Hackney, England
@virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???
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Gk
(@Gksharkar) reported
from
East Ham, England
@virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia no response - thanks for your great customer service. Our broadband has been haphazard since getting the higher speed and no help despite phone call after phone call. 😡😡😡😡
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Georgina
(@georgina_jgr) reported
@virginmedia another day i cannot stream because this company KEEPS telling me theyre going to fix the issue and AGAIN no fix, wtf is going on??? I have to wait an hour every call just to be told 'it will be done tomorrow' this was also told to me yesterday and STILL not fixed wtf??
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Andrew Taylor
(@AndyTayDrew) reported
@virginmedia yet again WiFi is down in SE9 but your online services says no issues found
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Jen Fuller
(@BatterseaJen) reported
@virginmedia what is the latest on the service disruption in area 21? I registered for updates and have received nothing?!
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Rae Boxley
(@boxley_rae) reported
@virginmedia Thank you so much for cutting my service off and my only support network. I'm disabled, live alone and suffer with extreme depression. You've made my life hell, I hope you're proud. I've never missed a month's payment and you've stolen my life and my money
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Jacob Mcglynn
(@mcglynn_jacob) reported
@virginmedia No I haven’t as yet, Wi-Fi range is poor and the people on the phone are useless. Pay a lot of money for a service I expect to work, Been with you 10+ years and this is how we are treated? Shocking
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FluxGT
(@FluxGT) reported
@virginmedia Co-01164235 was the code for your error it said this has been repaired but still says status 16:00 today. My Internet was combined in to this issue however after 2 hours and 19 minutes on hold someone refreshed it your end which addressed the net issue but not the TV.
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Lucille M Austin
(@LucilleMAustin1) reported
@virginmedia after 3 weeks complaining about your service your engineer James Crosby has solved the problem with my TV and avoided me cancelling my contract with you . 5 Star Service . I hope you can get all your other departments to work to this standard .
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Missy Diabolical
(@DiabolicalMissy) reported
@happimess73 @virginmedia had a huge battle with Virgin years back. Assured me place I was moving to could have virgin broadband and could carry over. moved. no broadband. Virgin then charged me breach of contract severance pay. Fought it for ~6mo. we won but jesus christ Virgin get your **** together
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kim gregory
(@tinks_my_name) reported
@theRealDavood @virginmedia @EE Can't say I have ever had much of a problem with virgin. Although I did loose my rag last year when a customer adviser kept telling me I had to pay £50 & more to speak to retention team. She was the rudest, unhelpful person I have ever come across. I hung up and rang back.
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Georgina
(@georgina_jgr) reported
@virginmedia imagine not giving me internet during LOCKDOWN, having a job interview online and i COULDNT ATTEND IT BECAUSE YOUR SERVICES ARE TERRIBLE. My only chance to get a job and you lot **** it for me. I'm sick and tired of you lying when its going to be 'fixed'.