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Virgin Media

Virgin Media outages and service status in Dagenham, England

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Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Dagenham, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 18, 11:18 PM GMT+1.
  • 68% Internet (68%)
  • 16% Wi-fi (16%)
  • 6% Total Blackout (6%)
  • 5% E-mail (5%)
  • 4% TV (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dagenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dagenham, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Waltham Forest, Poplar, Newham, Romford, Epping Forest District, Woodford Green, Walthamstow, Buckhurst Hill, Bexleyheath, Dagenham, Chigwell, Barking, and Welling.

CityProblem TypeReport Time
Hackney TV 3 hours ago
Hackney Wi-fi 3 hours ago
Hackney Internet 4 hours ago
Ilford Internet 5 hours ago
Hackney E-mail 5 hours ago
Ilford Internet 14 hours ago

Nearby cities with recent reports

Hackney

23 recent signals

3 hours ago
Ilford

8 recent signals

5 hours ago
Newham

4 recent signals

4 days ago
Poplar

3 recent signals

2 days ago
Waltham Forest

2 recent signals

14 hours ago

Community Discussion

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Virgin Media Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 11/ I've never been 6 days without internet and help was much more available in the past with virgin. Now, customers are being left high and dry.

  • elmah69
    Elmarie Hahn๐Ÿ’™ (@elmah69) reported from Ilford, England

    @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

  • macon1375
    Mark Connolly (@macon1375) reported from Crayford, England

    @virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didnโ€™t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!

  • wesleyddolly
    Wesley Dolly (@wesleyddolly) reported from Ilford, England

    @virginmedia Done this when I canโ€™t give account or anything they say canโ€™t help you donโ€™t think I tried this first

  • mrkinski
    Tony Kinson (@mrkinski) reported from Bexleyheath, England

    After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

  • Andrew007Uk
    Dr Andrew Fleming ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England

    @virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission

  • _Lewis_A
    Lewis Allen โš’ (@_Lewis_A) reported from Romford, England

    So @virginmedia want ยฃ288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia 14 hour wait for a response on your chat bot and I still havenโ€™t passed security. Thatโ€™s some service

  • Ivan_D_Crypto
    Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England

    @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working

  • LaurenLFlower
    charlie and Blossom (@LaurenLFlower) reported from Romford, England

    @virginmedia Hi I have an issue with my current plan? It says Iโ€™ve cancelled my O2 benefits but I never received the sim nor did I cancel.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Tottenham, England

    @virginmedia Itโ€™s the same number Iโ€™ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see youโ€™re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @Jaym7t5 My system is down since about 4pm

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

  • Gold_Accounting
    Going for Gold (@Gold_Accounting) reported from South Ockendon, England

    @itvnews please help. @virginmedia refusing to prioritise an 87 year old with a heart condition who needs a 24/7 phone line for her Emergency button a priority. Refusing to send an Engineer for ANOTHER 6 days.

  • WhiskyOneIce
    Mark ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@WhiskyOneIce) reported from Sutton at Hone, England

    @virginmedia It's okay I've taken it up with CEDR now and let them resolve it, I'm just highlighting to people how difficult it is to cancel contracts and the fact that VM consistently "loose" letters

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from Poplar, England

    @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

  • NoddyMaccy
    โœ–๏ธ๐”ป๐•–๐•’๐•Ÿ ๐•„๐•”๐”ฝ๐•’๐•ฃ๐•๐•’๐•Ÿ๐•–โœ–๏ธ (@NoddyMaccy) reported from Romford, England

    @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldnโ€™t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone wonโ€™t be sent until I send this

  • WordDoodler
    ๐š‚๐š๐šŽ๐š™๐š‘๐šŽ๐š— ๐™ต๐š’๐š๐šฃ๐šœ๐š’๐š–๐š˜๐š—๐šœ (@WordDoodler) reported from Tottenham, England

    So it turns out @virginmedia have a help system that isnโ€™t helpful. Catch-22 built into system and no tv. Why am I paying them?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JX_THT
    Jx_THT (@JX_THT) reported

    @lgwlgwlgw @virginmedia Cancel and go and buy starlink today you will be up and running within an hour

  • chrisnewts
    Chris Newton (@chrisnewts) reported

    @virginmedia why is it so difficult to reduce your package. Numerous phone calls and messages and none of your employees can manage to take off items off my package. Please respond before I cancel completely. Appalling customer service.

  • phil66uk
    Phil66 (@phil66uk) reported

    @virginmedia What in the hell is going on with TV your page now saying wont be fixed until 22nd so that be a week with no TV what is the problem want so detail and why is my next door neighbour TV fine had no problms????? and Net now statting to go up and down time to time so what going on ??

  • lgwlgwlgw
    LGWLGWLGW (@lgwlgwlgw) reported

    @virginmedia Done this multiple times. Engineers have confirmed there are regular intermittent network outages in my local area which cause broadband to drop out for up to 10 mins at a time. Not good. Also no priority for anyone at Virgin Media to fix the issue any time soon

  • sephiroth17181
    Seph (@sephiroth17181) reported

    @virginmedia no matter how many router reboots, pc restarts cable checks and so on IT STILL DOESNT WORK LIKE I PAY FOR. a complete and utter joke

  • brummiedebz
    Debzy G ๐Ÿฆ…๐Ÿฆโ€โฌ›๐Ÿฆ‰ (@brummiedebz) reported

    @virginmedia I mean it seems like quite a few places are having the same issue

  • mostly_sleepy
    Kat (@mostly_sleepy) reported

    @Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!

  • timmorr17294439
    tim.. (@timmorr17294439) reported

    @Loumandrights @virginmedia im so sick of seeing people moaning about virgin media how ******** are these randoms in my timeline always the same the service sucks I have no internet ..move from them its simple ..@virginmedia

  • gwfvrowell
    Garry (@gwfvrowell) reported

    Usual poor standard of customer service @virginmedia ๐Ÿคฌ๐Ÿคฌ๐Ÿคฌ

  • TheMadBumble
    Si ๐Ÿ”ฐ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡พ๐Ÿ‡ช๐Ÿค˜๐Ÿป (@TheMadBumble) reported

    @Jenna_Jade86 It's virgin media. Ive had issues past 3 weeks and I can't conflicting messages every day. I get engineer is on site.. then a few hours later I get. Engineer is on the way with a new fix date ๐Ÿ˜ณ