Virgin Media Outage Report in Dagenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dagenham come from postal codes RM10 and RM8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dagenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dagenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Southwark, Hackney, Islington, Enfield Town, Croydon, Newham, Harringay, City of London, Poplar, Waltham Forest, Barking, Waltham Cross and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dagenham, England
Latest outage, problems and issue reports in Dagenham and nearby locations:
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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bendeguz270
(@bendeguz2701) reported
from
Romford, England
Virgin media @ I had enough of virgin media enough wish they stopped calling fro. Call centre never never answer call from v media outside Europe
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia The WiFi has problems
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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Alison Price
(@alij_price) reported
from
Bromley, England
@virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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Andy Hunt
(@_andyhunt) reported
from
Bromley, England
@virginmedia Hello, I pay a premium for your fastest line. The last few months the broadband has been cutting out, incredibly slow and I’ve lost work. Ive been a customer for nearly a decade but the last few months I feel ripped off. Will you offer a reimbursement?
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Alison Price
(@alij_price) reported
from
Bromley, England
Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!
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Jenny Haines
(@Murrony) reported
from
Islington, England
@virginmedia what a terrible customer service experience
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Graham Roberts
(@grahamrhome) reported
from
Croydon, England
@virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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Alan Penn
(@alanpenn) reported
from
Tottenham, England
@michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(
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Abbi Mitchell 🔮
(@_abbimitchell) reported
from
Romford, England
@virginmedia our internet has been rubbish lately but today it’s completely down with no signs of life. Tried to check service on the website and your website says our post code isn’t valid?
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Joel Reich
(@joel_reich) reported
from
Walthamstow, England
@virginmedia - what is going on with your service in E17? The app says no reported issues but every day it’s the same - our whole street complains of repeated dropouts 🙈 are you aware? Can I register a complaint please? #broadband #service #unreliable
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!
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✨Siany Sparkles 💙 ⭐️🏳️🌈💙💕
(@spencer_sian) reported
from
Bromley, England
@virginmedia wondering if there are significant issues in the BR7 area -Chislehurst
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia I’ve never had this problem before
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Morris
(@liammorris91) reported
@virginmedia is anybody able to help? Have a fault and can’t get through in phone?
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Kevin McGuinness
(@McGuinnessKevin) reported
@virginmedia I’it doesn’t change the fact that the broadband is very poor.. maybe faster at times but the jitter and ping rate at always over the place. Not to mention bad customer service when people just hang up the phone on you mid conversation when you’re not even being rude to them.
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pompey_blu-stu🐎👟🎮
(@pompeyblustu) reported
@virginmedia had engineer install tv etc on Friday. Said the signal for tv was a bit all over the place fitted something to the cable to stabilise it (maybe alternator began with a) Anyway youtube catch up etc all have flickering when viewing can u help?
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j
(@atomtest1) reported
@virginmedia I want to cancel my contract but cannot get through to customer services.
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Brian Elliott
(@belliott5150) reported
@virginmedia That's twice I've been hung up on after getting through to the cancellation team. No conversation, just a hang up. Total waiting time: 2hrs 45mins. What's the next step @MartinSLewis? Can't cancel via phone, can't cancel via their Twitter helpdesk. As a customer I've done enough.
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Daniel S
(@planet_dan) reported
@virginmedia it’s a nightmare. No connections. Connections lost. Poor connections. Why are you still charging us for this service when it doesn’t work? I’d like to claim compensation. Please let me know what I need to do? @BBCWatchdog
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Coach Cox
(@coachcox17) reported
@JinzuEU @virginmedia Are you looking to sign up as a new customer?
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Danielle West-Roebuck
(@dwestroebuck) reported
Always a treat dealing with @virginmedia isn’t it. Five minutes of going through the IVR to then be cut off and sent a text with a link to their FAQs which offer no help...
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🎅🏻 Matt 🎅🏻
(@mrperson77) reported
@mattiebee59 @virginmedia Every time I’ve used them in the past - brilliant products, horrendous service. The frustrating thing is that everyone knows it..!
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Pablo Gonzalez
(@PabloMGonzalez) reported
@virginmedia @McGuinnessKevin Another afternoon spend trying to contact virgin media customer services. PLEASE ANSWER MY CALLS I AM BEGGING YOU . Customer account number 042050710