Is Virgin Media having an outage in Dagenham, Greater London, England?

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media in Dagenham, Greater London, England problems in the last 24 hours

Virgin Media Outage Chart in Dagenham, Greater London, England

May 20: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(44.19%)
Phone
(29.22%)
Wi-fi
(11.91%)
E-mail
(5.98%)
TV
(4.46%)
Total Blackout
(4.25%)

Virgin Media Outage Map Near Dagenham, Greater London, England

Virgin Media in Dagenham, Greater London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Dagenham, Greater London, England

Latest outage, problems and issue reports in Dagenham, Greater London, England and nearby locations:
  • wheaton_peter Peter Wheaton (@wheaton_peter) reported from Bexleyheath, England

    @virginmedia Apparently there is a known issue thanks.....Shame I didnt know of that service earlier I'd not have booted the Cat 🐈😁

  • salvatorRosa Bob Hawkins (@salvatorRosa) reported from Bromley, England

    Dear @virginmedia we rang repeatedly to complain about the quality of our viewing experience thro’ TiVo when watching through iPlayer the programme stops & we have to restart to get a signal

  • JoshuaHarwood_ Josh Harwood (@JoshuaHarwood_) reported from Eltham, England

    @virginmedia It says no known issues. However, the hub is flashing green. I’ve reset the box twice! Help a boy out please

  • JoshuaHarwood_ Josh Harwood (@JoshuaHarwood_) reported from Eltham, England

    Dear @virginmedia. Im at home on a Sunday and very hungover. All I want to do is watch @NetflixUK. BUT I CANT BECAUSE THE INTERNET IS DOWN!!

  • Clairemonique10 Claire-Monique (@Clairemonique10) reported from Bexleyheath, England

    @virginmedia not impressed that there is no internet or cable and the f.a cup is going to start at 5pm!!! #virginmedia #FACupFinal #internetnotworking #cablenotworking #help #virginmediahelp

  • peppernpig9 kim lawrence (@peppernpig9) reported from Croydon, England

    @virginmedia I can not get hold of any customer service teams! I am going to try a shop now but I am so fed up

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped

  • lawrie774 Law (@lawrie774) reported from Sutton at Hone, England

    @vmbusinesshelp @virginmedia another day and still no business phone lines now into day six, figures are down and angry emails from existing customer as they can't get through on the phone. Looking forward to getting the standard "sorry to hear" tweet which leads to nothing.

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm

  • fonemechanics fone mechanics (@fonemechanics) reported from City of London, England

    Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.

  • CllrGraySW Catherine Gray (@CllrGraySW) reported from Sutton at Hone, England

    @combyne @virginmedia won’t even let me speak to disconnections Laurence 😐 The service has been awful!

  • CllrGraySW Catherine Gray (@CllrGraySW) reported from Sutton at Hone, England

    @virginmedia Media services. I do, but we are going through a divorce, so tension is an issue, and we have already ‘dealt with it’ but no one your end has actioned the transfer or is prepared to help. You had my £20 and ID and proof of address and transfer form on 21/3/19 so well over 30 days

  • CllrGraySW Catherine Gray (@CllrGraySW) reported from Sutton at Hone, England

    @virginmedia no one will help me because my name ‘isn’t on the account’ but it should be if the transfer had been actioned properly. You have the form and my ID etc. Yesterday someone would help, today no one will. I can’t even speak to disconnections, because of this problem!

  • CllrGraySW Catherine Gray (@CllrGraySW) reported from Sutton at Hone, England

    @virginmedia @MoneyTelegraph I am horrified at the appalling customer service and staff attitude that I have experienced over changing the name on my account. I have returned the paperwork, it’s been over 30 days and all I am getting is ‘computer says no’ Shocking

  • lawrie774 Law (@lawrie774) reported from Sutton at Hone, England

    @virginmedia day four and still no phone line, not had one call returned, not received an email as promised, this is on a business line costing me a fortune in business.2nd time I've had an issue this year. Terrible company to deal with.

  • Cluckmuckcook James Hillery (@Cluckmuckcook) reported from Brentwood, England

    @virginmedia your customer services is atrocious. When trying to sort out my brother-in-law affairs after he sadly lost his battle with cancer a couple of weeks ago. My wife has spent hours on the phone trying to get to someone who can help her. Please dm a direct no to call.

  • tiggermethis David Hannam (@tiggermethis) reported from Bromley, England

    @virginmedia Magically the issue has after a few hours resolved itself....engineer stood down! 🤔

  • AlistairK Alistair K (@AlistairK) reported from Enfield Lock, England

    Second Saturday in a row full outage from @virginmedia. Rubbish service. It's play off semi final day. You have until 5 30 to fix!

  • pdowner87 Peter Downer (@pdowner87) reported from Bexleyheath, England

    @virginmedia this company seems to have zero respect for existing customers. Poor customer service and no help at all. I will be looking for alternative more respectful companies to deal with.

  • mclellan1997 Faye (@mclellan1997) reported from Sutton at Hone, England

    The people at @virginmedia are so rude.....

  • MalcolmLouth Mac (@MalcolmLouth) reported from Grays, England

    @virginmedia My approach is simply to contact my service provider who I pay a lot of money to and ask them to sort it. That hasn’t worked.

  • sumnjam Medan (@sumnjam) reported from Tottenham, England

    @virginmedia You have send me new one couple weeks ago and that one is not working

  • omlazo OM. (@omlazo) reported from Islington, England

    @virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @virginmedia @RosellaDegori Despite several attempts and restarting, service is still down in N16 impossible to contact help. When yiu run service check simply says everything is OK, well is NOT

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @RosellaDegori @virginmedia Is still out in N16 from 4pm yesterday. When you check status it says OK but I think they are lying. Help is possible to contact in Tuesday 08am, i am getting fed up.

  • MalcolmLouth Mac (@MalcolmLouth) reported from Grays, England

    @virginmedia WiFi signal is awful. Called you 100 times. Keep getting same run around. Will find someone who can deliver.

  • lesauvage POUTMEDIA.Lesauvage (@lesauvage) reported from Islington, England

    @virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)

  • PeterCSK Peter Kirby (@PeterCSK) reported from Islington, England

    @virginmedia why no statements or comment about you service outage. Unacceptable.

  • 1FatKev Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia customer service is shocking, no Broadband or TV and when you call to find out an update you get a recorded messsge “Sorry lines are busy please try later” or try another service provider.

  • TopWhiskies TopWhiskies (@TopWhiskies) reported from Hackney, England

    @virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...

  • rbdavis Rob Davis (@rbdavis) reported from Islington, England

    @virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...

  • LifeOfTy__ LifeOfTy__ (@LifeOfTy__) reported from Enfield Lock, England

    @virginmedia No broadband or tv service on the TIVO. Absolutely ridiculous for the money we pay. Sort it out you *****

  • cholten99 David Durant (@cholten99) reported from London, England

    The page on @virginmedia that should show me why my broadband is down - is also down...

  • mischawatson Mischa Watson (@mischawatson) reported from Hackney, England

    Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏

  • 1FatKev Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape

  • deantorris dean torris (@deantorris) reported from Romford, England

    @yourserviceldn @virginmedia Yeah mate. I’ve got 30 days to get new service provider anyways 👍

  • deantorris dean torris (@deantorris) reported from Romford, England

    @pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌

  • deantorris dean torris (@deantorris) reported from Romford, England

    @GBridgeford @virginmedia Yeah mate. There only sales technique is we will have buffering with any other service provider so they basically don’t need to look after you because they give the best 😐. Can’t say I have ever had any issues with other providers

  • K9Reggie Reggie The Dachshund (@K9Reggie) reported from Walthamstow, England

    Sorry to hear that you’re having issues with @virginmedia , I’ve been waiting since February for my installation, is it worth the wait 🤔

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!

  • Storkybird SUE ROSNER (@Storkybird) reported from Ilford, England

    Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia please check status in IG2 area, Internet gone down.....again

  • AletheiaYoga Aletheia (@AletheiaYoga) reported from Hackney, England

    Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress

  • dear_allison Ally Dear (@dear_allison) reported from Poplar, England

    @virginmedia I’m trying to cancel my shitty overpriced virgin media and I’ve been on hold for 40 mins with no answer. Quick enough to take my money though. Wankers

  • davidatdisney David (@davidatdisney) reported from City of London, England

    Five jobs I've had: - Paper boy - Virgin Media Customer Service Rep - Lloyds Bank Customer Service Rep - Special Needs Camp Counsellor - Actuary

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • HybridGhoulZz Hybrid GhoulZz (@HybridGhoulZz) reported

    @virginmedia I have had no internet all day on hub 3.0 can u help as I need internet ASAP can u help I’ve tried everything and it got green flashing arrows solid base light and solid WiFi light all green

  • jgjellybaby Jess Groom 🦄 (@jgjellybaby) reported

    @virginmedia my broadband has been down all day AGAIN.Tried all the necessary steps on the website to sort it,cannot get through to speak to an actual person on your helpline. This happens so often and it’s SO frustrating. Can you please advise

  • paulasenior44 Paula Senior (@paulasenior44) reported from Birmingham, England

    @virginmedia I am away in Europe again from tomorrow and need a service that works. I have been on hold for 30mins several calls and your assistant cut me off despite a promise at the start of the call that they will ring straight back should the call end. I’m still waiting 2.5hr later!!

  • 1972CW1972 catherine (@1972CW1972) reported

    @virginmedia Mobile Phone, I want to cancel a sim

  • rachelsummerfi5 rachel summerfield (@rachelsummerfi5) reported

    @virginmedia It is for tv broadband , there is no direct debit set up as it was never a good date so money wasn’t there to cover it , all I want is to set up an auto card payment to pay my bill on fri so services don’t get restricted my son has GCSEs and needs to be able to revise

  • paulasenior44 Paula Senior (@paulasenior44) reported from Birmingham, England

    @virginmedia Please can you call me. I am ready to cancel if this is not resolved today. Your service does not meet even the minimum standard required.

  • stevejnr292 MassiveStunt (@stevejnr292) reported

    @virginmedia Yes to both, & according to the service status page is still saying everything is “top notch” when it clearly isn’t!! Just be honest & update the status page, at least then we know there is a technical fault!!

  • ClaireBoyles 𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com (@ClaireBoyles) reported from St Albans, England

    @virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data

  • nicolemorgan152 nicole morgan (@nicolemorgan152) reported

    @richardbranson @virginmedia one of the worst, rudest and just down right useless customer service departments I have ever dealt with!!! Aviod Virgin media like the plague 🤢🤮🤬😡😠

  • rachelsummerfi5 rachel summerfield (@rachelsummerfi5) reported

    @virginmedia And can I set up an auto payment for Friday so they don’t get restricted on wed to be told no and doesn’t even offer to change the billing date again ! I’m going to cancel our subscription when I get home