Virgin Media Outage Report in Dagenham, Greater London, England
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The latest reports from users having issues in Dagenham come from postal codes RM9, RM8 and RM10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dagenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dagenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Croydon, London, Enfield Town, Harringay, Dagenham, Barking, Waltham Forest, Ilford, Southwark, Islington, Newham, Romford, Bexleyheath and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| Enfield Town |
TV | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dagenham, England
Latest outage, problems and issue reports in Dagenham and nearby locations:
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Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia is anyone going to provide an update or response, the customer service is shocking absolutely ridiculous!!
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Sheila Lakey
(@sheila_lakey) reported
from
Sutton at Hone, England
@virginmedia Due to changed circumstances I need to transfer WiFi into my name. Emailed acc transfer form with I.D on 28/4 - no response. Called you on 22/5 (cost me £22. 26) told this would be chased. On 16/6 Contacted on line chat - useless so called at further cost still no help!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@JasonHodge71 @virginmedia happened to me tried explain the issues I was had after a 45 min wait. He then kept talking over me when I called him about it he hung up. Seems par for the list of these Indian call centres. Have you noticed that you only get a UK based agent when you say your leaving
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@MtyandaSipho We need to talk then mate because Bolts done me n all Shit service @virginmedia
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
Because every interaction with @virginmedia on any customer service channel is enough to make me want to open a vein.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Try and do a help chat on @virginmedia connect app I bet you will still be there the next day waiting for a response or if lucky had one reply 12 hours later asking for you name
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Martin Phillp
(@PlexNetflix) reported
from
Camberwell, England
@Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia You seem 2 4get I have full house Serv costs over a £100 which means betw. hours of 5.30am and 8pm I haven’t got the time to **** around for a week worth of questions taking 24hrs to get a response only to find it’s been ended by them as I didn’t answer in two hours! FFS
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Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia my WiFi and tv down since 6.45am y’day won’t be fixed until Monday apparently, will I get a refund and will u pay for addition data on my phone as having to tether as needed to work this weekend! Select for txt updates not had one!!! Had to phone to find out Mon!!!
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Yen Sanford
(@YenSanford) reported
from
Bexleyheath, England
I’m having issues with @virginmedia broadband. App states no know issues in the area, but there clearly is. This is 2nd time in two weeks. Looking for help or ideas to fix quickly. I have reset the tech. #SpeedTest 👎🏼 #ResetTheTech #SwitchOffAndBackOnAgain
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia @CooperativeBank I’d like you 2 claim back all my DDs from @virginmedia as I’ve not provided me with the services they charge for having to write this via 4g as I can’t connect via BB says try again, did with 4G works fine now. Please also cancel all DDs. now
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Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia can’t believe an engineer came to this morning to fix internet, by the afternoon it’s it’s not working, Indian call center have no empathy, lost for words
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@virginmedia Honestly don't think @virginmedia can provide a worse service. Over the last 6 weeks I've had to put up with over a week of no phone lines, last week almost three days with no broadband so cant process payments, and now it's down again. Unbelievable 😠😠😠, costing £1000s
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John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia The link only takes me to our messages nothing else, Normal service resumes!!! Every conversation with virgin is a mess and waste of time!
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Tony Wiseman
(@TDarkReaperW) reported
from
Romford, England
@virginmedia According to Varryl, who I stress was a very unhelpful individual, the wait time of around 50 mins has been an ongoing issue for about 2 weeks. My issue has not been resolved today.
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Anna Parry
(@anna_fran) reported
from
Bromley, England
Anyone know why the broadband is down on @virginmedia in the BR3 area. This is the 3rd time in less than a week. It’s starting to get very boring, not to mention inconvenient
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@MattMor95857891) reported
@AngeMcCool @StopFundingHate @virginmedia Cancel culture alive and well with the left I see......pathetic imbecile get a life
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♡kelly♡☃️
(@kellythe1st) reported
@illbiteyounow @BockerWright @virginmedia Thought it was the same person, shame for you. Doesn't change my point about ratio. Go and enjoy your **** internet while I wait for mines to get better.
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Researcher
(@queenie64339913) reported
@virginmedia SW18 21 region. WHAT IS CAUSING THE OUTAGE AGAIN?? I think its unfair not to have Internet when people are relying on it especially during the day. It affects people's mindset when they're trying to occupy their day!?
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CRDE.
(@ElvesCharlie) reported
@virginmedia why is virgintvgo not loading any channels at all? All other sites are streaming fine... nowhere on the site to get any help about it, shocking
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VerdeBhoy
(@verdebhoy) reported
@MilnesThe @virginmedia No answer from them anyway. I'm sure one of other companies will be glad of a new customer.
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sflan
(@sflann86) reported
@virginmedia @virginmedia if that’s the case why won’t any of your departments send me a new router as ours has been cutting out for the past four months up to 6 times a day, and all I get told is turn it off and on and buy a WiFi extender, yet it’s the router that’s the problem
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aimeeeee
(@avh12) reported
@virginmedia Any further support? As you have promised?
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Brian Colman
(@BrianCol2021) reported
@virginmedia @adelarks cant log complaint or ask for a refund because their complaints page keeps taking me back to the status page which tells me there are no known service issues this is contrary to what their Community support are telling me which I am using as I can’t get through on phone
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Paul foster
(@Paulfoster_64) reported
@virginmedia Who do I have to talk to about closing my account and ending this awful service. WiFi has been on and off all day and I’ve had enough.
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Brian Colman
(@BrianCol2021) reported
@virginmedia @adelarks Useless. Doesn’t work page is down….VM message: Oops, something's broken We're sorry this isn't the page you wanted. This part of the site isn't working at the moment, but it'll be up and running again soon. Other parts of the site might be working as normal, so try using the