Virgin Media Outage Report in Dagenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dagenham come from postal codes RM10, RM8 and RM9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dagenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dagenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Dagenham, London, Islington, Croydon, Hackney, Upminster, Lewisham, Southwark, Welling, Tower Hamlets, Leyton, Bermondsey, Enfield Town, Walthamstow and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Dagenham |
Internet | |
| London |
Internet | |
| London |
TV | |
| Islington |
TV | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dagenham, England
Latest outage, problems and issue reports in Dagenham and nearby locations:
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Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@virginmedia can you provide a number to cancel service? Been searching for almost 30 minutes.
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia having issues in N44ND, have all morning, please help!
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
This problem with Internet been going on far too long Whens it gonna be sorted @virginmedia
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@simon_tabor @virginmedia My Virgin TV hasn’t been working since the 29th of July. They’ve “sent” 3 technicians, none of them have made it here. this is hands down the worst run service provider, with unethical, unhelpful customer service teams.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia [1/2]Other than my tv service being down for an entire month, I’ve had your customer service/faults/technical team pass me back and forth between yourselves acting as if I’ve reached a different department. All of whom have not helped me in the slightest. I’ve had 4 reps tell me
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Peter Sexton
(@PeterSexton14) reported
from
Romford, England
@virginmedia Service has been fixed now. All working
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
@SpursAngel50 @virginmedia They have been awful lately with internet connection x
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John Paul Goddard
(@JP_Goddard) reported
from
Bexleyheath, England
So I’m a new @virginmedia customer - in first week I’ve had to contact them twice - both times lousy customer services, already starting to regret my decision......
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account
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Angelo
(@angelosfatclub) reported
from
South Ockendon, England
@virginmedia you obviously don’t want for appropriate new customers. Been on hold for over and hour and been lied to by you pre-install team. The worst experience I have ever had.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BORDERJOE @virginmedia Joseph, my best advice to you and your father is to leave Virgin for BT or any other service provider that acts ethically and cares for their customers which Virgin evidently doesn’t.
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Hill 🏴🇪🇺
(@NexusUKOrg) reported
So we'll be left with whole (often poor) countries having to rush to deploy IPv6 - by no means straight forward on a national scale. As a point of comparison, here in the UK, @virginmedia said were "expecting" to deploy IPv6 in 2012 and they still haven't succeeded.
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J C L
(@jayceelaoto) reported
...@virginmedia so they will retrieve the call. We called today, still nothing. Now we are locked into a contract we never wanted in the first place. This is misrepresentation can you either send the promised Hub with the option to cancel the contract within 14 days of receipt.
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Destroyerofpizza(Chris)
(@sabbath2930) reported
@virginmedia Are you going to make them wait for 2 hours before you “support”?
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Jammie Dodger
(@SMXshow) reported
@virginmedia It’ll match your broadband service at least
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joyner
(@sam65056059) reported
@virginmedia I don’t know what’s worse your customer service or broadband....
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Adam
(@aohehir) reported
@virginmedia So no change there then. Quiet as usual, is your wifi broken too? Who am I going to ask and get no help from now?
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Georgina
(@Georgin52413752) reported
@virginmedia I am still waiting for a response. House damaged by virgin engineers. I have taken virgin to CISAS and they agreed you owe me compensation for horrific customer service. I now want a response regarding engineers and damage!!!!
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Michael
(@Michael_P2001) reported
@virginmedia we just want working internet. what is your actual policy on engineer call-outs? because iirc they never needed the account owner or security codes if there was an issue. so im not sure why we are needing security codes, of which gives us access to finacial info of our landlady
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Inderjeet S Paul
(@capripaulis) reported
@VirginMediaIE Hi there, we are customers in Graydon Newcastle, Dublin area, where all virgin media customers are impacted by network issues. All are struggling to get a hold, but not getting anywhere. Since morning, people have been asked to reboot and factory reset modems.
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Tim Mann
(@ManicMann) reported
@virginmedia Has my tivo box gone quiet too as its not worked for 3 days, 3 phone calls and still no joy, been with you for 10+ with no problems but could be time to move on ☹