Virgin Media Outage Report in Dagenham, Greater London, England
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The latest reports from users having issues in Dagenham come from postal codes RM10 and RM8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dagenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dagenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, Hackney, London, Bermondsey, Harringay, Croydon, Ilford, Walthamstow, Islington, Upminster, Lewisham, Tower Hamlets, Southwark, Bexleyheath and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Harringay |
Community Discussion
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Virgin Media Issues Reports Near Dagenham, England
Latest outage, problems and issue reports in Dagenham and nearby locations:
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Bignewshound
(@wineoption) reported
from
Sutton at Hone, England
@virginmedia unreliable and utterly uncaring when it comes to customer service. Internet has been down and dodgy for 36 hours in Surrey. Pathetic. Can I have the money back please. Shame on you Virgin. Your service is not fit for purpose. Shane on you in these terrible times.
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RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@JackieMKM @KimberleyJayne4 @virginmedia That’s a lot of money for a poor service mate, I pay £50 a month that’s for tv phone and internet, but well worth for the quality of service you get. Your welcome 👍🏻.
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Sam Morris
(@samorrisuk) reported
from
Walthamstow, England
@virginmedia you are an absolute disgrace! My internet has been awful all week, I work in the NHS and need a stable connection for working from home which I have been unable to get this week! And your chat support person just went on their “break” mid conversation! Sort it out!!
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia really disappointed now. Unable to watch on any devices! Can’t get through on phone, no help on line! Waited again! To change my devices still told I have reached maximum devices. Disgraceful service, you keep convincing me to stay but patience is very low now! HELP!
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia Also it would be nice for someone to point out what is the problem we are currently having.
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia This issue was chased on the 30th Nov 2020 (had to wait 45 days for the cheque) & then once again on 15th Jan 21, as cheque not received. Advised it would be posted in 14 days & still nothing.
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Neil Markell
(@tubbytel26) reported
from
Bromley, England
@virginmedia The picture begins to stutter and flicker. The tivo box also becomes very slow to respond to remote inputs. Our other tivo box is not affected. Thanks for replying
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Graham Long
(@Grahamthecabbie) reported
from
Romford, England
@virginmedia no wifi, no television, no landline. Again! Your service is dreadful! Won’t be using you again when the contract is finished!
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia Apologies do not resolve the problem.
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia That number had wait times of over an hour. You still haven't compensated me for my 3 day outage last year. Why should I pay 50pct more?
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
Not sure how I get turned down for an awesome @virginmedia mobile/iPad bundle offer due to not meeting the criteria when I got approved for A- buying a house B- Virgin Media big bundle for tv, broadband & phone ... And my credit score is only 20 points off the maximum score...
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Danica Corns
(@DanicaCharlotte) reported
from
Camberwell, England
@virginmedia I've had to put the phone down as I have a meeting. Will trying calling back.
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I’m trying to contact you but can never get through by telephone, what earth am I meant to do? Your customer service has gone to pot
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@virginmedia Would you tell me when they’re available? I pay for 500G but only get 30, even in the same room as router. Your CS Team are unobtainable, one hour on hold then cut off. Done all the trouble shooting steps!!
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Andi Thompson
(@andithompson) reported
from
Bromley, England
@virginmedia And just to add, your virgin customer service won’t speak to him about it as they say he is no longer the account holder as his contract has been cancelled.
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia Hi better late than never I suppose. Yes I gave both mine and hers (as alternative contact). Just assumed I’d be primary contact and her secondary. Wondered why I’d not been used that’s all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ThirdEyeWide
(@awakeandready7) reported
@virginmedia your broadband service in my area has been so poor - over the last month there has been a loss of service every few days. I have complained so many times but your resolutions team are not acknowledging that a DAILY loss of service is not acceptable. Help!
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Chris Green
(@chrisgreen) reported
It has been 11 days since I ported my landline to @virginmedia and they screwed it up, leaving us without a working landline phone. They have done nothing to fix it and won't give us any updates, despite hours on the phone chasing them - utter joke! Please retweet!
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Michael Bamidele
(@BAMIdaily) reported
@virginmedia Wired connections are not working. You should know this because you service status page has now updated to show that you have a broadband problem in RG1 again.
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مشاعل الحميدي
(@_Torches) reported
@BAMIdaily @virginmedia Hello, my hub stopped working since yesterday are u having the same issue!
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Isobel
(@Isi_Cleaver) reported
We were told we needed a new cable installed FOUR YEARS AGO. No one came. WiFi is weak, connection is unreliable. It totally cut out for almost 2 weeks. In that time we had 4 visits from engineers who all reported that they couldn't fix the problem @virginmedia
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adedamolavictor.sol
(@Adedamolavictor) reported
@virginmedia Here we go again telling me to restart the hub. It doesn't work!!!! It's surely not my fault that I am getting 10mb speeds when I paid for 350mb
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carol
(@CarolCarol1971) reported
@virginmedia Yes, it always counts down but when it runs out as in the 24 hours is over. Nothing happens. I tried ringing before but the support staff are still disappointing just like last time.
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ThirdEyeWide
(@awakeandready7) reported
@virginmedia This has been going on for over a month. Repeated faults in the area, with complete service loss for a few hours a day. Why is your complaints team not escalating my 5th complaint about the same issue?
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Guy Wilson
(@Wickywoo79) reported
@virginmedia Your collections team just called me, I asked to speak to someone who could help me, they put me through to the customer retentions team. I explained the situation to them and asked if they could help resolve the issue… they hung up on me. How do I solve this?
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Tom Bourlet SpaghettiTraveller
(@tom_bourlet) reported
@JamesLHammond @virginmedia Even worse is the charge to cancel! Absolute criminal