Virgin Media Outage Report in Dagenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dagenham come from postal codes RM10 and RM8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dagenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dagenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Bermondsey, Leyton, Upminster, Croydon, Enfield Town, Hackney, Harringay, Ilford, Walthamstow, Islington, Lewisham, Tower Hamlets, Southwark and Bexleyheath.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dagenham, England
Latest outage, problems and issue reports in Dagenham and nearby locations:
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Thomas Matthews (@thomasdmatthews) reported from Islington, England
@virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?
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Waqas Abbasi (@waabbaC) reported from London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Eva Collingwood (@evac90) reported from Hackney, England
@virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.
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Debs smith (@DebsySmith) reported from London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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John Paul Goddard (@JP_Goddard) reported from Bexleyheath, England
So I’m a new @virginmedia customer - in first week I’ve had to contact them twice - both times lousy customer services, already starting to regret my decision......
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Dr Nick (@czar_nik) reported from London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Roj 🇯🇲 (@Rojaljmyers) reported from Hackney, England
The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider
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Kineta Kelsall (@Kineets) reported from Tottenham, England
@virginmedia having issues in N44ND, have all morning, please help!
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Angelo (@angelosfatclub) reported from South Ockendon, England
@virginmedia you obviously don’t want for appropriate new customers. Been on hold for over and hour and been lied to by you pre-install team. The worst experience I have ever had.
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enjoyahonestlife (@jubedbashir) reported from Tottenham, England
@virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account
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Imperial Arms (@ImperialArmsPub) reported from Bromley, England
@vmbusiness my experience as a virgin business customer has is appalling. Constant outage, no apologies or comp, no one gets back to you, 45 mins wait this am to speak to someone in Manila who couldnt help me. No internet since Sunday 4pm unable to take payment #useless
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Debs smith (@DebsySmith) reported from London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Andy TTID (@Bytor14) reported from Sutton at Hone, England
This problem with Internet been going on far too long Whens it gonna be sorted @virginmedia
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James-J Walsh (@JamesJWalsh) reported from London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Joe Welstead (@JoeWelstead) reported from Camberwell, England
@virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(
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James Loveridge (@JLoveRage) reported from Islington, England
@virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help
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Andy TTID (@Bytor14) reported from Sutton at Hone, England
@SpursAngel50 @virginmedia They have been awful lately with internet connection x
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mark garratt (@markjg65) reported from Camberwell, England
Really disappointed that my home broadband dropped out mid recording for a BBC show this afternoon @virginmedia ; your service is so flaky in South East London #virginmedia
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Kathryn Akin (@kathrynhakin) reported from Hackney, England
@SaxonKate @virginmedia Keep pushing @SaxonKate We had the same issues moving into our new place and got them for free in the end. Incredible that you have to but yeah- keep pushing.
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Sem Moema 😷 🌹 (@Semakaleng) reported from Hackney, England
@virginmedia can you provide a number to cancel service? Been searching for almost 30 minutes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Josh (@JoshSyratt) reported
@virginmedia Hi, I've been trying to get in contact for ages with you guys. I'm extremely unhappy with your service. We have 'upgraded' and the WiFi's even worse now. I want to leave, please help.
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smiley (@Smiley_75561) reported
@virginmedia I live in Birmingham and my internet keeps on lagging out freezing and restarting. Are you guys having an outage if you are please let me know.
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Caroline (@CarolinePerry71) reported
@virginmedia VIRGIN HELP PLEASE. My mother is 81 her tv not working and someone supposed to arrive Monday with new box. No one has been. She has called customer service repeatedly and cant speak to anyone. She is vulnerable and lives alone and depends on tv. Who can action this
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Joss (@cjossy) reported from Brighton and Hove, England
@virginmedia As slow as your broadband speed
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Steven Robinson (@scrabsy) reported
So less than 1 week after signing up to @virginmedia my new land line number has found its way to scammers. Im not saying someone is profiting from selling on newly registered numbers but its very strange! Especially since i have never given this number out to anyone.
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Jamie (@IveGotWood1979) reported
@virginmedia Sure. I negotiated my price a couple of months back for the 200mbps service. Then last month you tell me it's going up by £3.50 from march. Then this week Vodafone have said I can have their 500mbps service for slightly less, fixed for 24 months. Seems a no brainer really
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Terri ♥ (@terrimcfarlane_) reported
Has anyone ever managed to actually successfully have a complaint dealt with by @virginmedia without being completely fobbed off? Please tell me how 🙌🏻
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Lgmars (@lee1988mars) reported
@virginmedia why have I spent over 2 hours on the phone waiting for you to answer the phone so I can cancel the services ******* useless this company no one should be joining no wonder your having to drop your prices
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Howard Wing (@howardwing63) reported
@virginmedia Have had issues with tv streaming services for past week or so. Internet (Wi-Fi) keeps dropping out on a daily basis. Virgin TV Control no longer allowing me to connect and watch tv via iPad. All in all - Not getting what I’m paying for.
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StewartB (@camcanary) reported
@virginmedia Spoke too soon; outage 13:16 to 13:25. Nine minutes again!