Virgin Media

Virgin Media Outage Report in Dagenham, Greater London, England

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The latest reports from users having issues in Dagenham come from postal codes RM9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dagenham, Greater London, England 10/26/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dagenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of London, Hackney, Croydon, Poplar, Romford, Islington, Newham, Dagenham, Ilford, Enfield Town, Chingford, Bromley and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomCity of London Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

  • bultifish Nick Bultitude (@bultifish) reported from Gravesend, England

    Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!

  • thomasdmatthews Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

  • AdamJT99 Adam Thomas (@AdamJT99) reported from Bromley, England

    @virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.

  • MissFayeRay FClay (@MissFayeRay) reported from Romford, England

    @virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    @virginmedia Yes I have but the download speed is fine. The problem is that you peg the upload speeds down to 10mbs. We used to get that over copper cables. It's time to step it up a notch.

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    @virginmedia To be fair, the TV is better via Virgin and download speeds are good too (most of the time) but you fall down on broadband reliability, upload speeds and landlines costs.

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    @virginmedia Rather loose a long-standing customer then?

  • AdrianLiard Ade Liard (@AdrianLiard) reported from Bromley, England

    @virginmedia Apart from a pre-recorded message..Any updates on repairs on BR6 0AE..Outage running to about 3hrs!!

  • 190Colditz 190Colditz (@190Colditz) reported from Sutton at Hone, England

    @virginmedia The Broadband is down in our postcode. Your fault system says there is no fault and asking each resident to log a call out which is nonsense. DM me and I’ll give you full postcode so you can sort it out.

  • derekcburgess DEREK BURGESS (@derekcburgess) reported from Walthamstow, England

    How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    Can anyone tell me why @virginmedia upload speeds are so slow? Downloads are fine but 10Mbs is ridiculous cw my friend's @BT network.

  • joozuk Julie Compton (@joozuk) reported from Bromley, England

    @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

  • LisaPursey Lisa Pursey 💙 (@LisaPursey) reported from Hackney, England

    @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!

  • sevki Sevki 💉 💉🎉 (@sevki) reported from City of London, England

    .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

  • Brad_Rudge Brad Rudge (@Brad_Rudge) reported from Croydon, England

    @virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!

  • TerryF1010 Terry 🦇🦒🦁 (@TerryF1010) reported from Bexleyheath, England

    Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    @virginmedia 100mbs download is fine, but 10mbs upload is silly in this age. It's too slow for uploading to YouTube.

  • eloisarod Eloisa Rodrigues (@eloisarod) reported from Tottenham, England

    @virginmedia There seem to never be a problem, and yet everyday the internet drops out…

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ExperianJohn John Webb (@ExperianJohn) reported

    @virginmedia can you please get a SAR right? Nearly 3 months and still nothing. You're emailing another email account, not my registered account. Complaint going to ICO. I really wish you could get a simple request done. Is it tough to meet regulatory requirements?

  • carlbillings61 Carl Billingsley (@carlbillings61) reported

    @virginmedia - any issues with server ???? Website saying error your end but its been saying that for last 24 hours ??

  • DavidVaughan5 LOVE LFC, HATE FSG (@DavidVaughan5) reported

    @virginmedia Just to let you know that there is an issue with the virgin media site no one can get into their e-mails, the site has been down now for 24 hours and us still not working.

  • The_Survivor180 Tony Mitchell (@The_Survivor180) reported

    @virginmedia Sadly you’ll be losing 3 long time customers , I’d breached my credit limit between switching in my phone when we landed and before arriving at baggage reclaim! Service I received going to the us was an absolute disgrace.

  • Hil0504 Hilary Stiffin (@Hil0504) reported

    @virginmedia On my galaxy tab, select Internet, select virgin media, sign in to virgin media, select virfin media mail then it says somethings gone wrong.. its something our end and we're working as fast as we can to fix it!

  • conran_90 Conran Nott (@conran_90) reported

    @virginmedia We have a set top box the TV is fine but the broadband is down and has been since yesterday morning

  • Campbel05590543 Campbell Wilson (@Campbel05590543) reported

    @virginmedia From yesterday morning the site has been having issues so I would guess from that alone there is a very high risk of data being breached or the tech teams are not doing their job efficiently enough just like the garbage customer service!

  • diablik_uk Dave Hampson (@diablik_uk) reported

    @virginmedia Is there any news on this? it's now been 24 hours and it's still not working.

  • Huawei21327032 Huawei (@Huawei21327032) reported

    @virginmedia why is your service so up and down from 220mbs to 4.5mbs nothing stable even buffering on videos you need to sort it out not a very good start to service

  • chicamusique ChicaMusique 💃🏻🎹🎧 (@chicamusique) reported

    @virginmedia @AJMerron_writes 'Sorry to hear'? These glib replies are infuriating Why don't you clearly state there is a huge problem for 2 days and give an estimated time when it will be fixed?