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Virgin Media

Virgin Media outages and service status in Dagenham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Dagenham, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 24, 12:23 PM GMT+1.
  • 67% Internet (67%)
  • 16% Wi-fi (16%)
  • 7% Total Blackout (7%)
  • 5% E-mail (5%)
  • 5% TV (5%)
  • 1% Phone (1%)

The latest reports from users having issues in Dagenham come from postal codes RM10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dagenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dagenham, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Grays, Hackney, Poplar, Dagenham, Waltham Forest, Newham, Dartford, Romford, Epping Forest District, Woodford Green, Walthamstow, Buckhurst Hill, Bexleyheath, and Chigwell.

CityProblem TypeReport Time
Ilford Internet 3 hours ago
Grays TV 16 hours ago
Ilford Internet 16 hours ago
Hackney Total Blackout 19 hours ago
Hackney Internet 19 hours ago
Hackney Total Blackout 1 day ago

Nearby cities with recent reports

Hackney

26 recent signals

19 hours ago
Ilford

9 recent signals

3 hours ago
Grays

2 recent signals

16 hours ago
Waltham Forest

2 recent signals

2 days ago
Newham

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia No as I look after an elderly lady with parkinsons on Thursdays which means she doesn't get to get out of the house if I don't see her. So it's booked in for Friday. What help doninhave till then? Or reimbursement? I'm free every day after 3pm & I'm free Tuesday all day

  • NoddyMaccy
    โœ–๏ธ๐”ป๐•–๐•’๐•Ÿ ๐•„๐•”๐”ฝ๐•’๐•ฃ๐•๐•’๐•Ÿ๐•–โœ–๏ธ (@NoddyMaccy) reported from Romford, England

    @virginmedia My phone is now over two weeks late, which isnโ€™t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. Iโ€™m not gonna pay my bills with no phoneโ€ฆ

  • Ivan_D_Crypto
    Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England

    @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

  • drummerJ83
    Jay Bourley (@drummerJ83) reported from Sutton at Hone, England

    @virginmedia Hi. Have no wifi (green light) and despite rebooting several times have a had no luck. This has happened after following your instruction to reboot for โ€˜faster speedโ€™. Please advise asap - no issues in the area according to your website.

  • MiraBur44156853
    Mira Burton (@MiraBur44156853) reported from Tottenham, England

    @virginmedia It went down about 45mins ago again and came back about 20mins later.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • myball123
    Simon Groutage (@myball123) reported from Bexleyheath, England

    @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

  • elmah69
    Elmarie Hahn๐Ÿ’™ (@elmah69) reported from Ilford, England

    @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 11/ I've never been 6 days without internet and help was much more available in the past with virgin. Now, customers are being left high and dry.

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Green up/down arrow flashing and router restarting

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working

  • JanetEBaldwin
    Janet E Baldwin ๐ŸŒธ (@JanetEBaldwin) reported from Sutton at Hone, England

    @_andy_pandy_ @virginmedia Outrageous ๐Ÿ˜ฑ Iโ€™d cancel my subscription.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia 14 hour wait for a response on your chat bot and I still havenโ€™t passed security. Thatโ€™s some service

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from Poplar, England

    @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

  • WhiskyOneIce
    Mark ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@WhiskyOneIce) reported from Sutton at Hone, England

    Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments

  • Andrew007Uk
    Dr Andrew Fleming ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England

    @virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password ๐Ÿ˜ข A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NUFCR2
    NUFCR (@NUFCR2) reported

    @DeviateDefiant @virginmedia @MoneySupermkt They did this to me last year so I just phoned up and said exactly what youโ€™ve said here, why should my price go up when new customer prices are going down. Woman on the phone matched the promo rate ๐Ÿ‘๐Ÿป

  • pareshs90995446
    paresh shah (@pareshs90995446) reported

    My mother's landline is not working . She is 89 years old and relies on the phone very much . We can't call her , she can't call us . She doesn't have a mobile phone . I have tried to ring customer service but just cannot get through . @virginmedia

  • joper90
    joe90 (@joper90) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Go with zen internet, 15 years and zero issues . Donโ€™t go with the big ones

  • saniyusuf
    Sani Yusuf (@saniyusuf) reported

    @virginmedia Internet not working and router too

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    The US has carried out a ninth consecutive night of strikes against Iran. US Central Command said it targeted Iranian military and communication capabilities. Iran also claims two oil tankers exploded in the Strait of Hormuz. The attacks follow the deaths of two US service members who were killed in Jordan during missile and drone attacks by Iran. ๐Ÿ“บ More on Virgin Media PLAY

  • TheZacMan2050
    Ishamael (@TheZacMan2050) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Same problem every mate. ******* stupid. Take India, get way better value so why ******** we pay stupid amounts

  • lucebarnett
    lucy barnett (@lucebarnett) reported

    @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didnโ€™t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

  • mikedun95307737
    mike duncan (@mikedun95307737) reported

    @virginmedia You really need to up your game virtual chat about as much use as a chocolate ashtray. You promise something in the Contract and not deliver it. No am not the account holder but money comes from my account. Get your act in order because at the moment it is crap

  • MrMarkW67
    Mark ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@MrMarkW67) reported

    @ClientsSupTech Piss off you scamming cxnt. Hey @virginmedia this account above is pretending to be your support team.

  • GottaBeCookie
    Gotta Be Cookie (@GottaBeCookie) reported

    Same issue time and time again, thanks @virginmedia