Virgin Media Outage Report in Stone, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Stone, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, East Ham, Coldblow, Leyton, Welling, Newham, Upminster, Romford, Ilford, Dartford, Charlton, Barking, Blackheath and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Dagenham |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Mal
(@hill_mal) reported
from
Bromley, England
@virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia Yes I have but the download speed is fine. The problem is that you peg the upload speeds down to 10mbs. We used to get that over copper cables. It's time to step it up a notch.
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Callum McGuire
(@callum1444) reported
from
Eltham, England
@virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Terry 🦇🦒🦁
(@TerryF1010) reported
from
Bexleyheath, England
Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun
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Athaina
(@CharrLady_) reported
from
Sutton at Hone, England
@virginmedia We've been told it's down to a power outage, so area fault.
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Sue Groves MBE
(@SUEG46) reported
from
Rochester, England
@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia To be fair, the TV is better via Virgin and download speeds are good too (most of the time) but you fall down on broadband reliability, upload speeds and landlines costs.
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄
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matt
(@briggsym) reported
from
Wickford, England
@virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup
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david
(@kentsoc) reported
from
Biggin Hill, England
@virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.
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julie atkinson #ForeverEuropean #Rejoin💙 #FBPA
(@skatinggirl1) reported
from
Bromley, England
@virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.
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matt
(@briggsym) reported
from
Wickford, England
@virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Looney
(@LonesomeJay) reported
from
Dartford, England
@virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay
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Julie Compton
(@joozuk) reported
from
Bromley, England
@virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
Can anyone tell me why @virginmedia upload speeds are so slow? Downloads are fine but 10Mbs is ridiculous cw my friend's @BT network.
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia 100mbs download is fine, but 10mbs upload is silly in this age. It's too slow for uploading to YouTube.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catalan
(@DHCatalan) reported
@cprfcAndy @virginmedia Virgin is down across the UK apparently. Good luck!!
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Shelley Jessop
(@jessopshel) reported
@virginmedia Are there issues with broadband this morning? Even your website isn't working well and I can't run a test. Have re-booted twice.
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Sue Handley
(@Suze_Handley) reported
@virginmedia Hi, I have no internet, I can’t check my status on your website as that’s not working either “server stopped responding” and your phone lines are experiencing telephonic difficulties. No text message to say there’s an outage. Update would be great please.
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J35P1N
(@J35P1N) reported
Come on now @virginmedia , the internet has been down since 1am this morning when I went to bed and it's still down. You've had 7 hours to fix this. Hope you are going to reimburse people on their contracts. Unacceptable service. #virginmedia
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Nibs
(@nibsuk) reported
@StevenHowe @emmalunn @virginmedia Mine has just come back on, so they might have started to get the problem under control
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Toon Fleet
(@ToonFleet) reported
@virginmedia phone line are busy or not working y is this coz the no UK call center virgin a joke every one get your money back go to bt or sky
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Dame Sa 🐝 3.5%
(@LongCovidHell) reported
Why is @virginmedia silent on the about the widespread outages?? Website down and nothing about it on social media. These things happen, but it’s how you handle them. We need updates! People need internet for work, education and so many other things. #VirginMediaoutage
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Señor Flard
(@woodsandhills) reported
@virginmedia haven't been able to access my #WiFi for some hours now. Wife has her online yoga class now and can't deliver it. Many unhappy clients and an hour of earnings lost - thanks for that. Not a level of service I expect from Virgin broadband after price hikes.
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Dave Richardson
(@therealdaverich) reported
@virginmedia hike up the prices to “improve” infrastructure, then refuse to acknowledge there’s a nationwide problem. Been with you for years, more expensive than most, your customer service this time round has underlined your contempt for customers. Will look to leave. #virgin
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P£NGY
(@NotSoP3ng) reported
So Virgin Media was down no net nothing but as soon as the phone lines opened at 8am suddenly the net and everything comes back on and everything is connected again did someone just turn everyone’s **** off last night for a laugh @virginmedia 🤔