Virgin Media Outage Report in Stone, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stone, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Upminster, Ilford, Dagenham, Chatham, Grays, Leyton, Basildon, Rochester, Romford, Coldblow, Sidcup, Newham, Chigwell and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Upminster |
TV | |
| London |
Wi-fi | |
| Upminster |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Rose Cooney
(@rosecherished) reported
from
Bromley, England
@NOWTV So cos @virginmedia had problems and I could only watch this via app last weekend, I restarted my @NOWTV entertainment sub just to binge watch on Sunday
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@adelarks @GemMcK13 @virginmedia Just cancel your contract if you're not getting the service
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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The Fallen
(@pinski1_) reported
from
Sevenoaks, England
@bohblesku @Worlds6440 @virginmedia @HSBC_UK TBH as awful as they are, they've always been tolerable for me. But once @monzo sort out credit cards, I'll be off like a shot!
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Bethany want
(@BethanyWant) reported
from
Bromley, England
@virginmedia It keeps going down on all devices now.
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@tinytwink @virginmedia Not the rubbish customer service line, wish you luck
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Markie
(@Lonmark1980) reported
from
Bromley, England
So annoying at @virginmedia internet had gone down!
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Aubrey Davis
(@aubreydav1s) reported
from
Ilford, England
@virginmedia Still down. So I’ve now missed two live games and soccer Saturday. Been on hold at your call centre for 30 minutes now as well
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Paul Dart
(@Enfield67) reported
from
Ilford, England
@virginmedia We’ve got through and the customer service man was very rude
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Matthew Thistleton
(@ThistletonM) reported
from
Ilford, England
@virginmedia Thank you for your response, the TV connection is still often very slow or (having just come home from work) currently not connecting to Netflix or catch up (error NW-2-5)
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Bethany want
(@BethanyWant) reported
from
Bromley, England
@virginmedia It is only effecting one room in the house. On all devices. I have checked my area and there are no known issues
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Valet@Shoe-Doc
(@ValetShoeDoc) reported
from
Romford, England
@virginmedia Virgin Boardband why for the last 3 THURSDAY in a row that there is a Boardband outage in the RM26QD area. We work in a society where companies allow working from home. Called Customer Service who was just reading a script and repeating himself. Sort it out Virgin
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Elsbury
(@AndyElsbury) reported
@virginmedia Hi, no the service said last night that there were no known issues. Tried running a test against our equipment and it said it was ok. This morning it has done the exact same thing. No internet, but no service issues. I wondering if our hub is too old now, we have had it 5+ years
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Sunshine
(@1976Sunshine) reported
@virginmedia I was ring 3-4 times per week for 7 months. Even went to complaints team, who promised I would get a call the same day from the area manager which never happened
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Randal flagg
(@Randalflagg9) reported
@virginmedia It's up at the present moment in b21 but the problem is it's unreliable in the last 48 hours it has been down 4 times
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☁️ia
(@Dutch3ss97) reported
@virginmedia it's nothing but trouble, it's one thing being overcharged but for your staff to REFUSE for 5 minute straight to put the manager and also refuse to give the managers name because SHE knows she's in trouble is disgusting and shows what they do to stay out of trouble
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Animal Piles
(@animalpiles) reported
@virginmedia I did all that yesterday several times. It was just a loop telling me to turn it off and and on again and check the wires. issue is clearly not my router as everyone on all our surrounding streets has the issue. We need someone sent out asap. We need broadband to do our work.
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Audrey Jermyn
(@Audlioness) reported
@djhenshall @derek_riddell @virginmedia I binned them 2 years ago. Overpriced. I purchased a smart tv and have internet from Talk Talk. Never looked back
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Jack
(@Kerrxng) reported
@methflaps @virginmedia On google, did another site also and got sub 50, it’s so inconsistent. I pay for 300+ and I’ve never had over 210 lol
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sarah rowell
(@sezjrowell02) reported
@virginmedia No still showing no problems. Managed to book engineer for Saturday. But it will probably come back on then.
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Nigel Sherriff
(@n1001001s_plays) reported
@virginmedia Of course it's back now, that was 2 days ago it was down. Lost over 10 hours of boxing day gaming and TV watching. Thanks for getting back to me smh 🤷
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Alan Howell
(@Alan_Howell) reported
@Virgin @virginmedia My TiVo box is about ten years old and it keeps crashing & is so slow. I need a new box. Please send the latest box