Virgin Media Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG3, IG2, IG4 and IG5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ilford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Barnet, Camden Town, City of Westminster, Newham, Ilford, Enfield Town, Bromley, Southwark, Waltham Forest, Paddington, City of London, Longfield and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| Barnet |
TV | |
| Camden Town |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@unsliced @virginmedia Sure, but no internet provider has a completely dual redundant system, if they did we’d never see any outages. You can mitigate certain issues with redundancy, but “cut the cord” in the wrong place and you’ll have an issue.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@DBUk11 @virginmedia They are not paying anything on compensation. I am waiting for tomorrow if tomorrow not sorted out my broadband I will cancel Mr contract.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I just want a service which you promise
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Syed Ali Naqi
(@alinaqi80) reported
from
Paddington, England
@DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia was it my tweet that made you update your webpage. No Wi-fi until 9am on Sat 21st now. Over 2 days outage better get your wallets open.
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Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia Apparently Sky have had an outage also. However the customer service is appalling @virginmedia
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia Sorry is just not enough as a big name and charge us a supreme service but not provide us a pathetic service. How much I lost in last 3 months and specially in festival time. Which is higher time of my business.
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@unsliced @virginmedia One strand of fibre cable can transfer a lot of data. When they talk about a cable it’s going to have multiple strands so it can carry even more. It sucks that it’s down, but repairing fibre is not trivial.
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Charlotte Tansey
(@CharlotteMossUK) reported
from
Camden Town, England
@virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.
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Michael Patricios
(@mpatric) reported
from
Merton, England
@virginmedia no internet or TV since 9:30am, try phoning 150 get “sorry all lines are busy, please phone later”. Shocking customer service
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moira adams
(@moira_adams) reported
from
Sutton at Hone, England
@virginmedia #virginmedia after 24 hrs TV & broadband outage in SM3, the 4pm fix time better be accurate or I’m going to have raging kids to deal with
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Sarah Waygood
(@SarahWaygood) reported
from
Sutton at Hone, England
@virginmedia if our services aren’t back in action by 4pm as promised I will be holding you responsible for any actions that arise as a result of watching bad kids DVDs back to back.
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HMS Beagle
(@HMSbeagle1820) reported
from
Islington, England
@virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@unsliced @virginmedia This does utterly suck though, I’m a business customer and rely on the internet during working hours, I have no internet, no link to the office etc. Funnily enough I just lent my redundancy 4G router to my daughter and then this happens!
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Ugh
(@Tyrunthecreator) reported
from
Merton, England
@BlianEmo @virginmedia The service in SW19 😭😭😭😭 at least ik im not the only one now
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Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Fed up that yet again @virginmedia have outages in my area, shown as not working until tomorrow pm ! I’m trying to study but have internet, again
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia Put something online or phone message when we call also despite being out since yesterday morning only been able to register issue this morning. Not great service really so likely to cancel my contract in new year despite over 15 years as a customer just too much poor service
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Jon Vanstone
(@Jon_Vanstone) reported
from
Lambeth, England
Thanks to @VirginMedia for no services for 2 days ... the old adage of never put your eggs in one basket #virginmediadown
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Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
OK #virginmedia no internet for 24 hours, I’m freelance, I rely on your service for my livelihood, please honour your promise to be up and running by 4pm...
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Chris Scoffield
(@chrisscoff) reported
from
Merton, England
@Caryl_G2 @virginmedia Status page has the fix eta now at Midnight tonight - it was 13:55 a short time ago. Very unhappy.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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franki
(@franki) reported
@virginmedia your service is down or 10% speed at best in Carlisle CA1
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jo grantham
(@jograntham1) reported
@virginmedia definitely a service problem in Carlisle, WiFi keeps dropping out, I have checked your service page which says no issues but there are. I have reset my hub twice
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Steve Main
(@SteveMain13) reported
@virginmedia I bought my elderly mother (86) a payg handset so she was safe when out. She’s been adding money she can ill afford to her account everytime the phone wasn’t working. Loss of signal/power etc Currently £611 !! She’s in a care facility fgs!
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Misha Fontenot
(@Misha568) reported
@virginmedia In Carlisle, too. Both your website and phone system sat no problems...but it is down. We have no telly or Internet.
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San17
(@San17travel) reported
@virginmedia I believe she has tried that but without success as the customer service representative do not seem to understand the problem. Surely there is one person who would be happy to help? Otherwise it is simply anonymous and not helpful.
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IntrepidusOne - Tae Joon and Kairi Imahara Main
(@IntrepidusOne) reported
so I tried to stream this morning and my Modem reset itself at 11:15am again like it has Everyday since a Customer Service Rep from @virginmedia on the phone forced an update some time Last week, asked to be sent a new modem as been having problems for a while
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Tony Ravioli
(@TonyRaviolio) reported
@virginmedia WHAT YOU DID WAS FLAT OUT ILLEGAL AND SHOULDNT HAPPENED IN THE FIRST PLACE. DO NOT RENEW CONTRACTS WITH THIS ****. THEIR HELP END WHENEVER YOU ACTUALLY NEED HELP. HOPEFULLY THE COMPANY ****** FAILS. THE AMOUNT OF COMPLAINTS THEY GET EVERY DAY SHOWS HOW **** THEY ARE
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Chloe Steels
(@chloesteelsxx) reported
@virginmedia Yes but the time of the fix has been pushed back 3 times now and we have no idea when we will have wifi back. It’s causing a lot of issues for our work. Will you be crediting us for this loss?
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Mike Brown
(@j_michaelb) reported
Hi @virginmedia - is there are problem with services in Carlisle? No TV (error code WO2) or wifi here.
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Tony Ravioli
(@TonyRaviolio) reported
@virginmedia Firstly **** you. The bill the was paid via the web address in the bill I recieved in the post. WEEKS AGO YOUR SCUMMY COMPANY DIDNT CLOSE THE ACCOUNT AND CHARGED ME TWICE. DATA PROTECTION LAWS MEAN ******* ANYTHING TO YOU DIPSHITS?? AVOID THIS DOG **** COMPANY