Virgin Media

Virgin Media Outage Report in Ilford, Greater London, England

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The latest reports from users having issues in Ilford come from postal codes IG3 and IG1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ilford, Greater London, England 12/26/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ilford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Barnet, Southwark, Chingford, Enfield Town, Hackney, City of London, Newham, Dagenham, Romford, Ilford, Bexleyheath, Harringay, City of Westminster and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomBarnet Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • djsantero Santero, human ambassador to ducks (@djsantero) reported from Camberwell, England

    @arunsbasra @virginmedia Fuuuuuuck, that's terrible. I just signed up for Virgin yesterday too... 😬

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

  • fiddecornell Fredrik Cornell (@fiddecornell) reported from Hackney, England

    @virginmedia i have an open and unresolved complaint C-2206212351 which I fear your bots will ”resolve” and close without my consent.

  • going59 pat Hamilton (@going59) reported from Walthamstow, England

    @virgin media every week I am having problems connecting to my tv because of the internet, can you supply me with a new router because the one I have now is so old?

  • jemmacrow Jemma Crow (@jemmacrow) reported from Poplar, England

    How is @virginmedia internet so bad?! It NEVER works…

  • lovetosleepy Maria Marchant, MBACP (@lovetosleepy) reported from Bromley, England

    @virginmedia Internet is down in BR76HH. Engineer allegedly coming Fri as it’s only one house at fault. Now a neighbour is saying that there’s outage in the whole area & 30 June is meant to be the day we get our internet back. Any advice on which VM advice to believe, please?

  • Rob_Garvey FlippedAcademic (@Rob_Garvey) reported from Bromley, England

    A question for @virginmedia Is it more important for an engineer to a) resolve a customer's service problem b) get to next appointment because the engineer is measured on appointments attended rather fixed? You have one unhappy customer #poorcustomerservice

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia By all means better start reading up on the #badcusyomerservice I’ve had since 2020 about March? Virgin still hasn’t fulfilled it resolution agreement mad back in Nov 2020 and have had to chase and hound you with up to 7 calls as staff which should be able to, can’t get it right!

  • kec1964 Kate Crisp (@kec1964) reported from Grays, England

    @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!

  • fiddecornell Fredrik Cornell (@fiddecornell) reported from Hackney, England

    @virginmedia i have now answered 101 questions in the Virgin Support Chat. Every ten question or so is along the line of ”pick one option to continue: 1. I really love Virgin Customer Services OR 2. I have a really small ****”. Worst experience for a long time. BOT heavy, no fix.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia @VirginVoyages Beware they Virgin operate and tell you one thing when you call customer services you may end up on on a 2 week cruise on the Woolwich ferry

  • Rob_Garvey FlippedAcademic (@Rob_Garvey) reported from Bromley, England

    @virginmedia So you can't help me either! What's the point! Another @virginmedia #fail

  • Rob_Garvey FlippedAcademic (@Rob_Garvey) reported from Bromley, England

    @virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia

  • jagraham90 Jonathan Graham (@jagraham90) reported from Tottenham, England

    @virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia YOU USELESS #***** two years of problems, of no shows after no show, today was to be the day it was all sorted yet you manage to ***** up a simple install job. You confirmed to me what was to be installed yet the engineer wasn’t told! #fuckwits

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RichieBoy244 Richard Saunders (@RichieBoy244) reported

    @virginmedia Having problems with my landline. My 95 year old grandad needs it for his emergency red button. I need an engineer to come out and I can’t get through to anyone. 😡

  • Priglit Rob Reed (@Priglit) reported

    @virginmedia If you refuse to help without the customer publicly sharing the postcode then yes, you are expecting it. That is exactly what you are doing.

  • lindaaustin31 Linda Austin (@lindaaustin31) reported

    @virginmedia The issue is in my tweets below

  • vickgreg Vicky Gregory (@vickgreg) reported

    @virginmedia We’ve had on and off internet for weeks and no troubleshooting has worked and your agents are unable to help or follow up on a complaint I raised 2 weeks ago. Please can you book us an engineer visit?

  • jespreilly Jes Reilly (@jespreilly) reported

    @virginmedia what is going on in the St Albans area as no Wi-Fi or virgin media for hours and no status update from you? Even your service status page is down and cannot be accessed.

  • zhel_weekly Zhel Daily (@zhel_weekly) reported

    @virginmedia Now it is 0.12 or 0.10 upload speed. Barely enough to send this tweet. The number you provided said that they are sorry I am still “experiencing intermittent problems with issues and that engineers are working hard to fix this problem, but since it is a complex issue etc”. Sad

  • tom_telford Tom Telford (@tom_telford) reported

    @virginmedia Have you diagnosed the problem and have any idea when you can fix it? I’m meant to be working today (not happening obviously) and tomorrow. The way you’ve replied (‘I am sure…’) looks like you haven’t even checked!

  • Scott_Lundy Scott Lundy (@Scott_Lundy) reported

    @toobbroadband Please come to Park Gate. I am fed up of @virginmedia and there customer service. I am currently stuck with them as there is no other option.

  • RichieBoy244 Richard Saunders (@RichieBoy244) reported

    @virginmedia I have tried service status but it’s says everything is good. But it’s not. No dial tone and can’t make outgoing calls. 😡😡

  • warrenbeckwith Warren Beckwith (@warrenbeckwith) reported

    @virginmedia apple upgrade happened last night now won't allow me to sign into one of my email accounts? need help