Virgin Media

Virgin Media Outage Report in Ilford, Greater London, England

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The latest reports from users having issues in Ilford come from postal codes IG1, IG6 and IG3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ilford, Greater London, England 08/05/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ilford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Newham, London, Fulham, Hackney, Tower Hamlets, Upminster, Romford, Dagenham, Ilford, Bermondsey, Camden Town, Dartford, City of Westminster, Waltham Cross and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomFulham Wi-fi
United KingdomHackney Internet
United KingdomTower Hamlets Total Blackout
United KingdomUpminster E-mail

Community Discussion

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Virgin Media Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • Missy_Ports Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia Yes I'm shocked too, didn't think it would be this long & they best fix it as I can't work and I'm using all my mobile data to try and contact them. Really bad service.

  • Gertie58 Sharon Hills 💗 (@Gertie58) reported from Dartford, England

    @virginmedia We have broadband but no WiFi. Rang customer services on Thursday lunchtime to be told that although nothing shows up in the service checker it' known fault and should be back today, now it's almost two days without WiFi, just want update from someone who knows what's happening

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.

  • david_renty David Renton (@david_renty) reported from Barnet, England

    @virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...

  • Gertie58 Sharon Hills 💗 (@Gertie58) reported from Dartford, England

    @virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances

  • davewcantwell David Cantwell 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🎸🏐 (@davewcantwell) reported from Walthamstow, England

    Anybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room

  • nicolas_laborie Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

  • MrCADwiz Everest, Sam (@MrCADwiz) reported from Bromley, England

    @virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work

  • KristianLommi Kristian Lommi (@KristianLommi) reported from Bromley, England

    @virginmedia Just been cut off for a second time this afternoon. Fantastic customer service offered my virgin media. Can someone please get in contact with me ASAP.

  • guinnessaddick Gerry (@guinnessaddick) reported from Dartford, England

    @thorogodies @Missbwattie @virginmedia We don’t have many problems with ours, surprised you do, as you’re only round the corner, must be a box problem.

  • Weaverfooty14 Michael James Weaver (@Weaverfooty14) reported from London, England

    @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

  • HargraveInc James Hargrave (@HargraveInc) reported from Merton, England

    @virginmedia Yes. The router has been going down completely. I checked that link and it said "intermittent issues"

  • Missy_Ports Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia It's been over 24 hours now and I've now been told it will be 10am tomorrow. I'm in North London, not in the wilderness. Its shocking that there's no Internet in the city. Maybe there service is getting worse.

  • ByTinni Handmade by Tinni (@ByTinni) reported from Ilford, England

    @virginmedia Yes. Off course. No help.

  • david_renty David Renton (@david_renty) reported from Barnet, England

    @virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.

  • nicolas_laborie Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

  • angelrosie5 Angela (@angelrosie5) reported from Ilford, England

    @virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @lottiebirkin @virginmedia Awful company with the worst customer service. 😬

  • TrendafilovVlad Vlad (@TrendafilovVlad) reported from Merton, England

    @virginmedia worst experience with a utility provider in the UK. Back in June I let them know I am moving address. The agent I spoke with told me I don’t need to book an appointment and I can just take my equipment with me and connect it in the new place. I was surprised by 1

  • Missy_Ports Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia Richard. don't bother. I've had various Internet providers and virgin is the worst. I've been without Internet for 23 hours and counting now and still can't get hold of anyone to help. I can't do my job and they appear to have issues all over the UK.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • npjy83 Nathan Young (@npjy83) reported

    @virginmedia Nothing. No follow up call, no letter, no email. No smoke signal. And we paid £25 for it and still not changed over. Hoping your phone lines will be up and running later.

  • sulthanahmeduk Sulthan ahmed (@sulthanahmeduk) reported

    @virginmedia Hi, I'm trying to discuss my renewal, I've been on the phone for 1 hour 15 minutes and the line on your side sometimes goes silent and other times there is music. I'd be grateful for your help

  • Sachinshinde S Shinde (@Sachinshinde) reported

    @virginmedia Yes and it's down again now!!! How can service be so bad! Am I leaving in third world country. This is really affecting my work now.

  • danniallchin91 Danielle Allchin (@danniallchin91) reported

    @virginmedia Hi, I've just tried to get through now, on that number. Hold music for 16 minutes and then complete silence for 5, I'm hanging up now. I can't log a complaint on my Virgin account as the account has been deactivated. I've received a bill, dated 17/01/21 for £23.65 but when I log

  • JustineAgnew Justine Agnew (@JustineAgnew) reported

    @virginmedia I have tried every day to ring your customer service about a bill that I have for a service I changed my mind about which was never installed & your engineer took away. Please help.

  • amul3t_ Tariq (@amul3t_) reported

    @virginmedia My Account num 360386101 Area reference 28 Initially called to find out regarding price change of my package going up by £3.26 I probably spend 20 hours since Friday to speak to someone. I even tried chat service same result put you on hold then NO RESPONSE.

  • clairetoolan claire toolan (@clairetoolan) reported

    @virginmedia You are the worst company in the world.Abysmal

  • amul3t_ Tariq (@amul3t_) reported

    @virginmedia Initially called to find out regarding price change of my package going up by £3.26 I probably spend 20 hours since Friday to speak to someone. I even tried chat service same result put you on hold then NO RESPONSE.

  • debbiecrowther1 debbie crowther (@debbiecrowther1) reported

    @virginmedia You're offering text service again but it's offline due to unprecedented demand, what are your wait times? been on over an hour, have to leave the house in an hour & have meetings so will need to hang up. I've also been cut off every time over the weekend before speaking!

  • GSpellchecker Stephen Knight 🔊 📺 (@GSpellchecker) reported

    @virginmedia I was told they were taking me off the network and putting me back on again to see if that solves the issue. A process that can take up to 5 days apparently. So, I'll give it 5 days. After that, I'm going to have to switch networks I'm afraid. Thanks for your help