Virgin Media Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Ilford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Mitcham, Enfield Town, Hampstead, Hackney, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Camden Town, Coldblow, Paddington, Kensington, Holborn and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Mitcham |
Internet | |
| Enfield Town |
Internet | |
| Hampstead |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia My Broadband service is not working since morning @ IG6 1JD
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David Clark
(@davidclark1966) reported
from
Sutton at Hone, England
@VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?
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André Camacho
(@afcamachos) reported
from
Camden Town, England
@virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Yep, time has long passed. So what now? Another two hours on the phone to talk to you? Look down your timeline at all your replies. Anyone over there think there might be a problem?
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia trying to get hold of your call centre but it says you’re shut. Our internet is down which has major implications for my work and foster kids’ homework. What’s going on??? #fuming
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued
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J
(@Jay_Hul) reported
from
Crayford, England
@virginmedia I have to say I’m completely done with your service. I have 6 months left, but I’ve had to purchase a BT package in order to WFH. The constant up/down of your network since lockdown has become a joke and I just want rid. #virginmediadown
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J Murdoch-Smith
(@ItaloMurdoch) reported
from
Camden Town, England
@virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!
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Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!
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Anike
(@Pumpkin25) reported
from
Bexleyheath, England
@virginmedia still waiting for the internet to return in Sidcup! Do you know what the problem is and how long it’s likely to take to resolve as I am working from home and currently cannot do any work?!
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Been promised somebody would call me back about a complaint for three weeks now. Nobody has, and it's a 1hr 30min wait on hold to talk to anyone at your end. Internet is terrible, engineers were a joke and you're still charging us full price...
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia no response - thanks for your great customer service. Our broadband has been haphazard since getting the higher speed and no help despite phone call after phone call. 😡😡😡😡
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Robert Tointon
(@roberttointon) reported
from
Romford, England
@virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia Intermittent but at worst was up to 5 times daily
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
Atrocious service yet again from @virginmedia what’s wrong with you? You claim there’s nothing wrong yet your internet fails to work all afternoon in SW London. Refund please.
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mags
(@margarethines1) reported
from
Kensington, England
@virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia any idea when the upgrade (that you didnt pre warn sbout) in the da15 area will be completed please? Your automated message said 16.00 but still no service. I've lost half a days work!
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Anike
(@Pumpkin25) reported
from
Bexleyheath, England
@virginmedia @eta1874 Mine is down too and I’m working. Tv and internet just stopped!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Becs
(@becstalumps) reported
@virginmedia The calls dropped when I was waiting to speak to someone 5 or 6 times. Connection keeps dropping. I finally spoke to someone yesterday who advised no faults. There's been issues today too. Pointless trying to find resolution when you're telling me theres no issue when there is!
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Sir Freddy Hicarus
(@FreddyHicarus) reported
@jayrayner1 @virginmedia They ignored me when they were gonna charge me £40 more a month and I said I'd move to Sky. Then offered me £5 less per month the day before I was due to have Sky installed. They have no idea how to treat their customers.
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Oscar Biggs
(@Chunkanator_) reported
@KinnonKinnon @virginmedia Yeah, it's ridiculous. I've done it once before, but now they wanted to charge me £60, so I called and was told "You're a loyal customer, so we'll drop it down by £19" THATS STILL 5 MORE THAN I WAS PAYING PREVIOUSLY FOR NO DIFFERENCE
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Jane Hawkes
(@ladyjaney75) reported
@jayrayner1 @virginmedia You’re entitled to get what you signed up for and the service should be carried out with reasonable care and skill (CRA 2015) If you’re not getting that then they could be in breach of contract, defo seek discount on services until sorted.
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Dale Watts
(@Extinguisherman) reported
@virginmedia Yes, even went through the ombudsman, from my own mistake o should of kept a log of outages and in which areas it was happening. I have done that for 7 weeks since, forwarded to o2 and was ignored!my local mast again reports ‘not working as it should’…….
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Linda459
(@Linda4591) reported
@virginmedia Mmm.....I think your company and my company need reconsidering. I've reported this issue numerous times & followed the advice provided...always to no avail. I've never been able to use my phone in Jersey...yet I can use it in other countries. I note others have the same issue
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Marc
(@marcr2) reported
@virginmedia I’m still having intermittent broadband issues. It’s been 3-4 weeks. I’ve done everything advised online and on the automated calls. I can’t find an option to speak to a real person. I now want to leave @virginmedia because of this issue. Can I break my contract early?
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The Bostonian
(@Bostonian7119) reported
@virginmedia Can someone please help me & get an engineer to come out to sort the problem?
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The Bostonian
(@Bostonian7119) reported
@virginmedia I was able to make a call. Then after I ended the call. The same problem.
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Jack Whatley
(@JackWhatley89) reported
@virginmedia been with you guys for five days now and have yet to have one of those days not be blighted by your terrible service. Does it get better or should I cancel now?