Virgin Media Outage in Ilford, Greater London, England

@sainsburys Update, it might be @virginmedia with the problem.

@virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.

Guess what? Yes, @virginmedia is down again. I have no idea what I have done to them but they are treating me like I'm a c**t. Since 12 Feb I can count the days of adequate service on one hand. What an embarrassment of a company.

@virginmedia Done a service rest of area, say no. My router diagnostic says there is a problem.

Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.

@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed

I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.

Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?

@virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.

@virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough

@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?

@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working

@virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬

@BryanLeith1 @virginmedia Think it was down, mine is back up now

Statutory weekly **** connection from @virginmedia

@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?

Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.

@virginmedia Will do but I have been having issues for over 24 hours now.

@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.

@virginmedia Thank you. was ok this morning, the whole area is having problems (area 31) has been intermittent for weeks, also has been reported..

@virginmedia still no resolution ... One new customer who is very unhappy and no response from anywhere #badcustomerservice

@p01arst0rm @virginmedia The ofcom arbitration service after they completely ignore your online ticket, and then the support call centre assumes you have an issue with your virgin media email

@virginmedia I’ve just had an email from you saying you are sending someone to our old flat to pick up the equipment but as it’s already been sent I wanted to cancel this

@virginmedia hi, no help from your call centre so hoping you can help here. Building at bottom of garden and would like internet access in it, would like to speak to someone r.e installing a cable

@virginmedia how do I arrange an engineer visit please? Tivo box cutting out, have restarted and also gone through your automated help where they send a signal to the equipment. Problem persists. Thanks.

"John" from @BritishTelecom tells me I am not getting the proper speed. Phoned from 01489250057. I wish these scammers would just **** the hell off and that @virginmedia could do ANYTHING to block these things. Thanks @ietf for allowing this! (and I don't have BT!)

hey @virginmedia im trying to look into a possible routING issue (not a routER issue) but have struggled to find a tech that can look into it where are you supposed to file isses with routes?

hey @virginmedia im trying to look into a possible routING issuer (not a routER issue) but have struggled to find a tech that can look into it where are you supposed to file isses with routes?

@virginmedia I spoke a agent yesterday.He said that you have problem with Lebara (Previous carrier) You need call youself them. He said that this your problem.We can’t call them.He was very rude person then I wanted spoke with his manager he said that no.