Virgin Media Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG1, IG5, IG3, IG6 and IG2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Ilford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, Wood Green, London, Southwark, Islington, Enfield Town, Lewisham, Hackney, Kensington, Finchley, Bermondsey, Walthamstow, Longfield, Mitcham and Belsize Park.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
TV | |
| Wood Green |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Albert
(@Albereit) reported
from
Walthamstow, England
So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help
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Susie20RF
(@pandsreid) reported
from
Merton, England
@virginmedia @BBCNews @MartinSLewis terrible terrible service. Student daughter has been on hold for nearly an hour trying to cancel a simple rolling monthly student Internet contract. “I’ll just get my colleague” and “why do you want to cancel” doesn’t cut it. Very very annoyed
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.
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MAYOR OF DUNLOE 🎖⚒
(@MayorofDunloe) reported
from
Hackney, England
@virginmedia my on demand has gone down 😭😭😭
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antoine #FBPE🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸UK/Fr/100% EU
(@A_D62) reported
from
Islington, England
@Mac1965 @richardbranson @Virgin @SportsDirectUK @RickSteinSchool Whoever is in charge of @virginmedia and its customer (don't give them any) service
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Shorty
(@J44NXU) reported
from
Bromley, England
@virginmedia Been trying to cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!
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Scott Richardson
(@scottrich72) reported
from
Romford, England
Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!
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Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
Think its absolutely appalling that we have to wait for @virginmedia to send an engineer to INSTALL A NEW ROUTER because ours is “broken!” For the guy to come and NOT install a router because supposedly it is the signal so he has added something to the back to regulate it
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Jack Wiltshire
(@OfficialJW14) reported
from
Eltham, England
@virginmedia internet going down 5/6 times a day, calls and live chat completely shut down so there is 0 customer service options. I get you have to keep people safe but ******* people can operate a live chat from their house... actually guess thet can't if they have your Wifi...
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Just if you needed one more reason for never again to buy from @virginmedia
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Kamal
(@kamal4268) reported
from
Poplar, England
@virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP
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Shorty
(@J44NXU) reported
from
Bromley, England
@virginmedia Been trying cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .
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Zeno
(@zeno1076) reported
from
Enfield Lock, England
@virginmedia Your sky sports link has issues for the last 5 days I’ve been trying and you site tells me my postcode is invalid . It is not you have been billing me to that address for over 10 years !!! Help !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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marie
(@mariesmgtsmith) reported
@Pollycamern @virginmedia They are brutal honestly we are gonna leave them too service is a joke
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Laura
(@laura6888) reported
@virginmedia reasonably new to you guys and it never seems to work! Constantly having to reboot my box and half the time it still doesn’t work. Is this just normal service for virgin?
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Raising Moonbows
(@raisingmoonbows) reported
I have no words left, we have just had a text engineer next visit 2/9. @virginmedia No services for entire school holidays. I just am deflated, trapped and no where to turn now. They can charge me £67pm for no service. 241 days of no service @Ofcom this came after submitted
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FruityKestrel
(@FruityKestrel) reported
@virginmedia Can someone contact me like they did last year about my contract renewal, Relay UK app still doesn't work so once again I still cannot use this to contact you. Thanks
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Devyn
(@Devyn_NE) reported
@virginmedia I’m still having the issue now it’s been an entire day and apparently to your company they are running the final checks on the WiFi which will take 14 hours… explain that one.
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S JC
(@JCoppar) reported
@virginmedia internet down again in area 26
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Tinks 😁💕🥂
(@jools067) reported
@virginmedia Yes, 9.15 pm as I previously stated, it's now 10.15 and still no line, and apparently they're doing work tomorrow as well so who knows when myself or my mum will have access to a landline, if mum needs me in an emergency she's out of luck isn't she, she's 87 and only has a phone!
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Rswaddle
(@Rswaddle1) reported
@virginmedia Would love to see the so called technicians that are working in my area and have been for the last 24hours because they’re clearly useless since they now have until 12:00 on the 17th to fix my internet when I know other people in my area whose Virgin internet is fine
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Da Ork Sez
(@OrkSez) reported
@virginmedia WTF!!! I have lost internet for 2 hours!! Now I dont care normaly BUT I paid to watch a LIVE sporting event and did not even see half the match! I want you to DM me as I want back the money I paid for the match PLUS a free week for your B.S service #virginmediadown
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Tracy Millar 🐟
(@loonyrosa) reported
@virginmedia I normally work from home due to disability. I have no broadband due to a possible hub fault and earliest repair appointment is Tuesday. Are you going to compensate lack of service? I’ve had endless problems over the last 18 months and never a priority response.