Virgin Media Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG1, IG3, IG6 and IG2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ilford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Barking, Leyton, Romford, Streatham, Lewisham, Belsize Park, Enfield Town, Bermondsey, Wood Green, Ilford, Harringay, Paddington and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Barking |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬
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Heather Bower
(@Hebsie) reported
from
Camden Town, England
@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬
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Steve Farrell
(@stevefarrell16) reported
from
Poplar, England
Hi @virginmedia - your team turned up on Monday, couldn’t do the job so said they would be back today; 2pm and still no sign having been promised “we’ll be done by 3”. Really unacceptable & no help.
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia @KalaHamilton18 It's still down..
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Sarah
(@eatsruns) reported
from
Tottenham, England
@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
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Dean Pallant
(@Dean_Pallant) reported
from
Lambeth, England
@ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!
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Jonathan Blake
(@sweetbriar49) reported
from
Lambeth, England
@virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you
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TF
(@thegaffaa) reported
from
Ilford, England
@KalaHamilton18 @virginmedia They are a really bad company all round.
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia Not only do I have TV issues also my internet keeps dropping out! And yes re booting it does sort it out but rather annoying clambering behind the TV all the time 🤬
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Emma
(@Emma_Campaigner) reported
from
Lambeth, England
@virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia I only use wifi and that's bad.
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Brenda Franco
(@joybrenda) reported
from
Stratford, England
@virginmedia , how can some One be removed from your mailing list, as they keep getting mail shots, but have no wish to be a virgin cus tomer, and find these letters irritating. Thanking you In anticipation of your help in this matter.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dani
(@DaniKlaw) reported
@virginmedia @virginhelp Hi, i want to cancel my mobile contract, i have not used the sim for months, but when i call and try to do this i cannot get through security as i cannot remember any security details, im getting threatened with baliffs, i just need to cancel my contract.
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SimonPlayzFN
(@SimonPlayzFN1) reported
@virginmedia why do you have to start this again. im getting the same problem, why can't you guys fix it and why did it had to happen on a day i was meant to play the tournament. pls fix this now because im starting to lose my hope for you and i feel like switching companies
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Colette Kilcarr VA
(@ColetteKilcarr) reported
@virginmedia No it does not. And as usual cannot speak to a person about the problem.
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Colette Kilcarr VA
(@ColetteKilcarr) reported
@virginmedia We are having serious lack of WiFi in the TW15 area. Can you advise what is going on please? Problem ongoing since June 15th. Thank you.
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kevin lansdown
(@kslansdown) reported
@virginmedia Now after the problems of the last few days and a phone call yesterday my 1gb internet is operating at the stunning speed of 8mb. All equipment checked, router rebooted Please just get somebody to come and repair it . You are getting over £100 per month out of me for this mess!!
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Richard Lake MBA 💙
(@richardl1960) reported
@virginmedia That's fine but I would suggest that you will have seen a copy of my letter of Complaint which I sent to Sunderland and to which their email response of 4th June refers. In that I also stated that I wouldn't accept an email or phone call as a final resolution.
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Marissa Till
(@TillMarissa) reported
Just had a cold caller from Virgin media. Said we had just signed up “Not according to our system” was her response. Had to practically close the door on her despite me clearly chasing round after a toddler. Awful experience making me reconsider other suppliers.
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𝑀𝒾𝓈𝓈 N
(@licclemissN) reported
@virginmedia I'll be submitting yet another complaint & going to CICAS. VM's incapability to take a DD I've set up 4 times & then when I try resolve it, staff have the cheek tell me to make sure I have enough funds in my account like I'm some sort of tramp 😡 Disgusting customer service
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Brogan
(@itsbr0gan) reported
@virginmedia hi the wifi keeps dropping and not working on a night time so he’s unable to watch tv, he’s disabled so it’s not ideal 😣
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Richard Lake MBA 💙
(@richardl1960) reported
@virginmedia It was to do with a SIM card initially (which I now have) but my letters of complaint now cover issues including compensation, lying and an apology.