Virgin Media Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG3, IG2, IG5 and IG1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ilford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hampstead, City of London, Enfield Town, Harringay, Greater London, Camden Town, City of Westminster, Barnet, Islington, Southwark, Paddington, Tower Hamlets and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| Hampstead |
Internet | |
| Hackney |
Internet | |
| Hackney |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.
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New Directions 🇬🇧🇱🇨
(@NewDirections7) reported
from
Ilford, England
@virginmedia I’d like to change my virgin media package can I get some assistance ASAP please. It’s awful that as a customer you can’t get help right now!!!!
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
******* @virginmedia this is tedious beyond belief! #virginmediadown
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Evening @virginmedia yes you are down again #virginmediadown
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia service down again in Hornchurch
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
FFS @virginmedia your broadband goes down faster than a ******! (Rugby or the other type) If I called everytime there was a failure I would never be off the ffffing phone!
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nick caccavone
(@slicknick66) reported
from
Bromley, England
@virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick
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Claire
(@bakerclaire987) reported
from
Bromley, England
@virginmedia will someone please direct message me. I need to cancel my account and no details anywhere how to do it on line and no one available on your web chat. This is now urgent please
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia again you are down
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia Please see the series of tweets regarding the service failures. Also the hashtag #virginmediadown for an expanded idea as to why.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Hey @virginmedia down again, does @Ofcom monitor these continuous service failures. #virginmediadown
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.
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Funnybits_Bytes 🙂😚
(@FunnybitsB) reported
from
Romford, England
@virginmedia why have I got no internet please I need this help
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Ola @virginmedia down again #virginmediadown
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Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
@virginmedia absolutely piss poor customer service from@whoever the guy was who put us on hold, blagging our of his arsehole he was waiting for a technician, to then cut us off just before 8pm so that we couldn’t call back BECAUSE THE LINES ARE CLOSED!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Frame
(@FrameLesley) reported
@virginmedia 3/ problem and she was new. I asked to be transferred to someone who could help but she couldn't as she was working from home. She transferred me eventually but the line went dead. I tried calling again. This adviser was rude and informed me that my extenders are obsolete and I
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ShelleyA
(@Shelley70) reported
@JohanMcleish @virginmedia Having the same problem too with different browsers
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Lesley Frame
(@FrameLesley) reported
@virginmedia I asked for my cables to be extended recently from where Virgin comes into house to 2 devices. I paid for this. Happy to. Since the my modem has had 3 pin resets as one half of my house keeps dropping off. Didn't have this issue before cables were changed.
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Helen Brenton 🇪🇺
(@HelenBrenton) reported
@virginmedia No I have not reset my password. And as I cannot log in then I cannot access a reset link anyway. It is not NTL. It does not load on my laptop or phone so there is an issue your end according to the error message. Please advise
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Jay Richardson
(@Jay_Richards0n) reported
@virginmedia worst customer service I have ever experienced. Truly atrocious. Over 10days and still no answers.
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Sam Sims
(@mantha_1976) reported
@virginmedia No don't blame COVID for your ineptitude (I mean virgins not you as an individual) can virgin do more comprehensive tests remotely than the the tests I can do as the customer
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Lesley Frame
(@FrameLesley) reported
@virginmedia 2/ I spoke with a great adviser, about 10 days ago, who quickly spotted the problem and rectified it. However it is happening again so I called today. I was told that I would need to pay for new WiFi extenders and a technician visit. One adviser just said that it was a complex
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Catherine
(@C4ther7ine) reported
@virginmedia just wondering if your call centre has been evacuated? I've been trying to cancel my account via WhatsApp. After 30 mins refusing your expensive upgrades, it's been another 50 waiting for someone to do the cancellation. Where are all your staff?
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Sam Sims
(@mantha_1976) reported
@virginmedia Are you kidding I haven't been able to get through to anyone we have a hub 3 you're up to a hub 5 and the coaxial cables are over 8 years old it really wouldn't be a big deal to replace them to rule that out as the issue even if you don't replace the hub tho I think you should
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Andrew Felton
(@feltswednesbury) reported
@virginmedia and your customer services are as rubbish as your mobile service … we’re home now so isn’t a problem anymore but really needed it sorting 3 days ago!