Virgin Media Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG1, IG5 and IG3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (12%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Ilford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Lewisham, Bermondsey, Ilford, Tottenham, Hackney, Harringay, Southwark, Hampstead, City of Westminster, Poplar, Islington, Camden Town and Bromley.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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bill osmond (@billosmond) reported from Camberwell, England
@virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.
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Wen Wong (@WensterWenz) reported from Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
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Timothy Firmager (@timmy_uk) reported from Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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narly (@narly) reported from Merton, England
Statutory weekly **** connection from @virginmedia
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ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England
@virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please
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Rita Gulrajani ⫩ (@rita_gul) reported from Enfield Lock, England
@virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!
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Ollie Toogood (@OllieToogood) reported from Islington, England
@virginmedia Question: Why is your customer service so awful?
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Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England
Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...
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Yehuda Aronovitz (@YehudaAronovitz) reported from Barnet, England
@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?
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Thea (@theasthinkings) reported from Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
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🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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Andrew Lorimer (@AndrewLorimer11) reported from Sutton at Hone, England
@virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough
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ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England
@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.
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Andy Shemilt (@andyshem) reported from Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
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ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England
@virginmedia Will do but I have been having issues for over 24 hours now.
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Miranda Dobson (@MirandaDobson) reported from Camberwell, England
@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!
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Mary (@GoldBoutique1) reported from Enfield Lock, England
@virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬
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Charlie Morrow (@charlie_morrow) reported from Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
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jordan (@wharfyoung) reported from Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Milliner (@KennyMilliner) reported
@virginmedia Hi. It's a technical issue related to putting the hub into modem mode (it doesn't work as documented). I want to talk it through with someone
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Rohan Brahmbhatt (@RohanBrahmbha15) reported
This bill value is incorrect since my I was already a new customer and I was not told by anyone that the new packing rolling time is 30 days and it should not applicable to me since I am a new customer but Virgin media team did not apply the discount
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Dave Dawes (@davedawes) reported
@virginmedia It is clear that you can do my property but that it needs 20cm extra of cable. At no stage did anyone ask me to pay for the extra 20cm - it is simply a bureaucratic internal rule at Virgin. Extremely poor customer service and I only got a response after making a formal complaint.
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Lindz🏃🏼♀️ (@LBradz) reported
@virginmedia is down again ffsss
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gavin_clarke (@gavin_clarke) reported
@virginmedia Yes. And as I mentioned, it's impossile to speak to anyone about this. On the rare occasions that I have broken through there seems to be an inablity to trouble shoot what is clearly and an underlying issue.
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Pio 🇮🇹🏴 (@piocrolla5) reported
@virginmedia “There was a problem weve been notified”
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justine (@justy40) reported
@virginmedia You’ve gone quiet and the problem is not resolved here or in your community? You have a technical issue that needs fixing and you’re passing your customers around?!?!?
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Rohan Brahmbhatt (@RohanBrahmbha15) reported
and they want me to pay the extra amount which is not acceptable. I explained everything to customer care service but they said we can't do anything you have to pay the extra amount and the customer care agent reschedule my Virgin media TV installation without my consent.
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justine (@justy40) reported
@virginmedia Going round in circles with digital agents and from the community looks to be a known problem for months.
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shela selvya😘✝️❤️ (@shelaselvya) reported
@StuartW29013075 @virginmedia Talk to @LordHelp07 they helped me when support services wouldn’t help me🥺..