Virgin Media Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG1, IG6, IG5, IG4 and IG3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Ilford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Islington, Southwark, Camden Town, Ilford, Enfield Town, Lewisham, Tower Hamlets, Upminster, Mitcham, Walthamstow, Belsize Park, Barking and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| Southwark |
Internet | |
| Camden Town |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
The man on the phone told me that can’t happen, and that my tv isn’t broke! Totally patronising me! I haven’t even been with @virginmedia for 24 hours, and I am totally appalled with the customer service! I am awaiting a call from a manager. Fingers crossed e understand me!
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Hi I’ve run the necessary tests that are on ur service page and there’s no problems but some of my recordings are still not very good quality and I am unable to watch them
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@simonlevans @virginmedia You need to get rid. They are beyond awful for both
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
He said that @virginmedia will confirm with the engineers manager that what I am saying is true, and there will be no issues in arranging this. He totally accepts that the virgin box has wrecked my tv... trying to explain this to the people at customer services is another story..
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AJW
(@AJW4966) reported
from
Broxbourne District, England
@virginmedia no wifi again £51 a month useless shit company
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
@virginmedia It’s not a connection issue. Your engineer fitted my 10 year old tv with the latest HD box, which has overloaded my HDMI ports & my tv is now broken. Customers services do not understand what I am saying. The engineers have both confirmed a replacement tv needs to be sent out.
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Woodsy
(@chriswoods84) reported
from
Enfield Lock, England
@virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password
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Matt Ray
(@mattsray) reported
from
Tottenham, England
@virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
And now ALL of my channels are ghosting. The picture is so bad I can’t watch anything, on any channel. My tv was totally fine before they arrived! The engineer said for me to call @virginmedia customer services, tell them what had happened, and a replacement tv will be arranged..
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eternal optimist
(@dettybo) reported
from
Dartford, England
@Louisemtg @dartfordliving @virginmedia Thanks, the trust pilot reviews are awful. I've told them I don't want it but they're not happy with the speeds of BT
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londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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Steven Cooke
(@StevenCooke94) reported
from
Poplar, England
@virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caitlin
(@Caitlinxo93) reported
@virginmedia broadband and WiFi completely down. Two of us work from home and are now being told you can’t get someone here to fix it until Monday?? Absolutely ridiculous when you know people rely on you for working.
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Simon Nicholas
(@SimonNUK) reported
@virginmedia @VirginMedia_TV So planned engineering work in my AL3 area this morning happened. Neighbours all back on but for me left with no Internet and no TV. Engineer can't come for 5 days! You bust it surely you can fix it! #Frustrating #badservice #whocaresaboutcustomers
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Phil Hellary
(@philhellary) reported
@virginmedia @vmbusiness The unreliability of your service is insane. I’d advise against any business to use it due to the high downtime. It’s down at least once a week. All your routers should come with 4g backup as standard at the very least.
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Lee Bennett gardening
(@LeeBennettgardn) reported
@virginmedia why is WiFi so bad in N10 area
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Indie Chana
(@Indie_Chana) reported
@SkyHelpTeam Rather than have me test my broadband and me fix it why don't Sky sort it out! Engineer came... he done sod all..... this has been going on for months! Absolute shambles. @virginmedia is far superior!
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Darren
(@TrebligNerrad) reported
@virginmedia your online chat on the virgin mobile website is awful. Most unhelpful people I’ve spoken too. Wasted 3 hours trying to sort my phone contract, only to get lazy unhelpful replies. Joke.
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Cable Tee
(@cable_tee) reported
@virginmedia Thank you @virginmedia this issue seems to be resolved. GIFs and graphics all working well again!
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Lizzie
(@ElizabethCairn6) reported
@virginmedia why should I pay to use tethering because your mobile network is so bad? You can apparently get @richardbranson to outer space easier than providing my home with a reliable network? Explain?
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Chris Costello
(@costellochris) reported
@VirginMediaIE Heya Brian, I DM'd you with my account number and contact details yesterday at 3pm. No response yet. I think it's safe to say that Virgin Media customer service is utter garbage.
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Beth Kirkbride
(@BettyKirkers) reported
@virginmedia Still no reply, or acknowledgement of my complaint. Appalling customer service once again