Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1, NW3 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 12/11/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Bromley, Islington, Hackney, Poplar, Muswell Hill, Croydon, Barnet, Hounslow, Harringay, Orpington, Chingford, Paddington and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomBromley Internet
United KingdomIslington Internet
United KingdomHammersmith Internet
United KingdomHackney Internet

Community Discussion

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Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • Maria_Wilder Miss Wilder (@Maria_Wilder) reported from Kingston upon Thames, England

    Hi @virginmedia. I've just spent 1.5 hours/3 calls on the phone with you to cancel my contract due to moving flats. Each time the line went mute after a long wait and eventually disconnected. Please fix your service! Thanks.

  • KyleFair1985 Kyle Simon Fair (@KyleFair1985) reported from East Ham, England

    @virginmedia additionally we spoke to four advisors, who told us a ‘manager’ would call back in 24/48 hours - this never happened. What sort of company is this? She is SEVENTY FIVE years old, shame on you. Now she is stuck in her contract. It’s been one month

  • Maria_Wilder Miss Wilder (@Maria_Wilder) reported from Kingston upon Thames, England

    @virginmedia I did. 3 calls to be precise. There seems to be a tech issue on your end which keeps hanging up on callers....I can't afford to lose any more hours, so I've resorted to writing a letter instead. Thanks.

  • alirah1986 Ali Rahman (@alirah1986) reported from Croydon, England

    @virginmedia absolutely ridiculous from virgin media **** Servis, unprofessional staff, No net for 11 days, no help, 4 times phone been put down. Thieves

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    @LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now

  • BellaMarieUk Bella-Marie (@BellaMarieUk) reported from Walthamstow, England

    @virginmedia my internet is down again. I was without internet from Tue to Sat and now it’s happened again. What is going on? I can’t do any work!!!

  • StephenHance1 Stephen Hance (@StephenHance1) reported from Lambeth, England

    @virginmedia Nobody has said anything. They said they would fix it at last and then they left leaving the box in pieces in the flower bed and with no phone signal.

  • Maria_Wilder Miss Wilder (@Maria_Wilder) reported from Kingston upon Thames, England

    @virginmedia So it seems you are doing "service improvements" in my area, and "everything should be back to normal by 15:00". It's the middle of the working day....😒😐. Could those improvements not be done at night or during the weekend? Cheers.

  • smellmycheese Jenny (@smellmycheese) reported from Walthamstow, England

    Virgin Media, have, Virgin Media style, ****** up so we have no internet connection at home, so can't do any work and taking emergency LFT so I can go into the office if needed, yet another entirely normal day

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • Maria_Wilder Miss Wilder (@Maria_Wilder) reported from Kingston upon Thames, England

    @NickChis @virginmedia I just called their helpline and I was told service improvements are currently being done locally and "everything should be back to normal by 3pm" today. 😒

  • MiahShipon shipon miah (@MiahShipon) reported from Poplar, England

    @virginmedia sort your network out unable to call any mobile numbers from my phone. It looks like it is affecting a lot of users. The least uou can do is put a website or twitter update

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!

  • StantonWarriors Stanton Warriors (@StantonWarriors) reported from Brentford, England

    .@virginmedia sucks!

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported from Wandsworth, England

    @virginmedia Thank you for sending the link, that did enable me to at least register the loss of service.

  • domoriley Dom O'Riley (@domoriley) reported from Esher, England

    @virginmedia And would you believe it @virginmedia you sent me a text to say engineering would be here todayto fix and haven’t even turned up after calling me to say buoy would as well

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.

  • Nadine_MrsSpoon Nadine_TeamTimmons 💙 (@Nadine_MrsSpoon) reported from Croydon, England

    @virginmedia my tv and broadband dropped out about half an hour ago. cant get through on the phone cos says office is closed and online help link connects then disconnects. no way of getting assistance.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Smeckibiff Becki Billing (@Smeckibiff) reported

    @virginmedia Your service is appalling. EVERY day my internet drops out. Why do I need to restart my hub every day. I’ve tried calling and just get cut off after following all the steps to resolve. I’ve raised a complaint and heard NOTHING.

  • t77nge Ange (@t77nge) reported

    @virginmedia please can the Garforth are of LS25 be looked into for internet problems, currently trying to work from home and son home schooling, internet has just stopped working, known issue or just my issue?

  • Lisa09783698 Lisa (@Lisa09783698) reported

    @virginmedia Thank you for your assistance. Someone has now called me back and accepted my security details originally supplied ?? I believe the matter will now been sorted. Sometimes an element of common sense needs to be applied in the name of good customer service and problem resolution.

  • Parkesy1701 Sonic Death Monkey (@Parkesy1701) reported

    @virginmedia Thanks for the reply. No, not given a reason on any of the delays to the fix. I complained on the 9th Feb.

  • FromRoy I, Robart 🇦🇺 🇬🇧 🇳🇱 ⚖️🎗️ (@FromRoy) reported

    @virginmedia Back in the queue, then. What's the point of Twitter support if you never ... ever ... escalate an issue and just give people lip service? I have never seen anyone own a problem a customer is having.

  • ozenc79 özenç (@ozenc79) reported

    @virginmedia i have explained 5 months!!!!! i dont know my account no... i dont know my password. During application to virgin media, the customer service wrote my detail wrong.

  • cajchecketts Chris (@cajchecketts) reported

    @virginmedia Hi VM, I've complaining about my broadband being almost useless for weeks and weeks and kept being told there was nothing you could do as the congestion outage was being fixed on 28th. Yet today its exactly the same and thinkbroadband showing the same extreme latency

  • TimBray07366626 Tim Bray (@TimBray07366626) reported

    @virginmedia Your response is simply a lie! Virgin tech support say there is a known outage in this area with a utilisation upgrade STILL in process. This has been ongoing for several months. Why are you still lying to me?

  • richardsmith71 Richard Smith (@richardsmith71) reported

    @virginmedia I got a reply went through all my details and then it went dead and sent me a questionnaire to rate the service to which I gave it 1 out of 5 in reality it’s - 5 out of 5 diabolical service I’m amazing Virgin Media is a thing 😱

  • liam_ward60 liam ward60 (@liam_ward60) reported

    @VirginMedia_One Dear God more f,king rubbish from the awful virgin media they can keep it this is one viewer who dont and wont b watching virgin media Ireland