Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW3 and NW1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, Southall, Hackney, London, Southwark, City of London, Hammersmith, Barking, Croydon, City of Westminster, Tower Hamlets, Ealing, Paddington, Richmond and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Phone | |
| Southall |
Internet | |
| Enfield Town |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@jaykayred @virginmedia Your never get loyalty off them I was lucky enough to move to sky and to be fair they are pretty good at looking after customers
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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Stacey
(@acartoonheart) reported
from
Camberwell, England
Working from home is super fun when Virgin Media’s internet in south east London goes down completely for the entire morning and you have to use the hotspot on your phone to try and get any work done 😬
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Stacey
(@acartoonheart) reported
from
Camberwell, England
Every time Virgin Media says they are near fixing our internet outage, they push the fix time back another 12 hours 😩
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Steve Race
(@steve_race) reported
from
Islington, England
@virginmedia I need it ASAP… I haven’t been asked when I want it installed; on Saturday last week your customer service person said she would expedite the process.
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EbonyGoddess40
(@monique86237847) reported
from
Lambeth, England
@virginmedia when they gonna fix the internet 4th time now no service and this time longer than 1 day I chose Virgin media for download speed but may go back to Sky less issues
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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Chris Green
(@chrisgreen) reported
from
Hammersmith, England
@virginmedia Try actually looking at your previous comms on Twitter with someone before making such an inappropriate and unhelpful response! At the end of the day, if you are not going to help, why are you here?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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Stacey
(@acartoonheart) reported
from
Camberwell, England
@virginmedia The update just says there is an outage in the area and that there won’t be a fix until tomorrow morning? That surely can’t be right?? I’m having to waste all my phone data just so I can do my job 😭
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Tim Platt 💙
(@timplatt45) reported
from
Barnet, England
@virginmedia @TwitterSupport video content not loading over Virgin WiFi. WiFi connection is fine and video loads over Virgin 4G. Pls help…?
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nothing other than to telephone again. We do now have an appointment so we will see if it gets fixed. Two of us working from home in zoom-heavy roles has been very difficult. And the only action we have got has been via ombudsman not your customer services.
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Chris Green
(@chrisgreen) reported
from
Hammersmith, England
@virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia There is no current estimate. Still without internet. How can I cancel the service?
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia Nope I’m wrong - it was a virgin specific issue - thanks
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
.@virginmedia two days without internet and tv, could indicate what's the process to cancel the service?.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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No free speech on here
(@55andcounting55) reported
@virginmedia Was trying to change my package but I've had enough. Same problems, same excuses every year. Your customer service is pathetic and deliberately difficult.
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Stuart Carey
(@RealStuartCarey) reported
@virginmedia My phone was from Three network and I was trying to use the “my virgin media” app.
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laura caton
(@lauracaton7) reported
@virginmedia Too much to get into on here I’ve ended my contract and made a complaint however no one responded.
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Diary:
(@deanslogash) reported
@virginmedia @MoneyTelegraph @MoneyTelegraph As stated several times, I've already wasted time on your help pages, been passed around your agents for over 2 hours+ lodged a complaint. You can't help on Twitter. I'm tweeting to warn others. You aren't helping, just doing PR. Stop tweeting me now, please.
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Stefan D
(@PumpVision) reported
@virginmedia Alright mate well the act of@messaging me to look like your going to help on Twitter is pointless. Thanks for nothing- what you need to do is refund me my money back for the month without internet- instead of “I hope it goes well” - hope isn’t going to help
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Emily ✗
(@Emzzoxox) reported
@virginmedia He just said that his hands are tied as to what he can do as the problem lies with the software update that was carried out in the area in November. No issues were found within my home or equipment. 1/2
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gill b
(@gill_b14) reported
@virginmedia Can I just request a callback. I have been promised one multiple times but am not being contacted. Apparently there is no number I can call resolutions on and when I contact virgin customer services they can’t put me through. It’s just abysmal customer service !
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Doc Squiffy 📺🎮
(@DocSquiffy) reported
@leetvtech @virginmedia Had a year pretty much great , moving house it's like I'm a new customer and they don't care
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Stefan D
(@PumpVision) reported
@virginmedia get someone on your team who can make stuff happen otherwise there’s no point to you- please don’t reply as your ignorance won’t help fix anything. Furthermore, maybe have a social media team that has power to act rather than power to point as many of us don’t need directions.
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Diary:
(@deanslogash) reported
@virginmedia @MoneyTelegraph I don't want to cancel - just change the name on the bill. Been trying for over a year and you haven't done it. You used to do it for a minimal fee. It's just the name on the bill, not the contract. Your policy now is to cancel at a £245 fee and restart it.