Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 03/01/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Hammersmith, Ealing, London, Paddington, Hackney, Richmond, Wembley, City of Westminster, City of London, Newham, Northolt, Hampstead and Mitcham.

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City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomCroydon Internet
United KingdomSouthwark E-mail
United KingdomHammersmith Internet
United KingdomEaling TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Done that, and still doesn't work

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

  • IstvanOFatyol Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

  • TimHole Tim Hole (@TimHole) reported from West Molesey, England

    @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

  • markrhorney Mark (@markrhorney) reported from Lambeth, England

    @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

  • niawynthomas Nia Wyn Thomas (@niawynthomas) reported from Richmond, England

    @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Barnet, England

    @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

  • TimHole Tim Hole (@TimHole) reported from Kingston upon Thames, England

    @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

  • itsmartamoya Marta (@itsmartamoya) reported from Merton, England

    @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

  • guyrleech Guy Leech (@guyrleech) reported from Camden Town, England

    @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

  • xiaqua_shiyeon LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490

  • mobiusb2 Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulLUFC11 paul wilson (@paulLUFC11) reported

    @virginmedia I have been trying to get through to yourselves for weeks constantly put on hold !! I have intermittent WiFi for months now I was told by yourselves that a WiFi booster might help but I have to ring to organise this but yet I can’t get through

  • EllieMursParish Ellie-May (@EllieMursParish) reported

    @virginmedia No I haven't been able to speak to someone regarding the actual complaint, no one on the customer service team is able to resolve or put me through to someone senior. I am waiting for a call back from someone which definitely won't happen as I've been told this 3 times before.

  • pompeygirl73 Sonny W 💙 🇪🇺 (@pompeygirl73) reported

    @virginmedia I’ve been with VM for years, but the customer service is horrendous. No empathy, no using one’s initiative, passing the customer onto another team. You need to do better than this for long-standing customers.

  • dirkdiggler44 Dirk Diggler (@dirkdiggler44) reported

    @MyFirstTrainers @virginmedia Good luck with Wi-Fi booster... didn’t help me at all .. virgin engineer said their equipment wasn’t very good and told me the only solution was to buy a Wi-Fi mesh system.. £200 later problem solved .. unfortunately virgin couldn’t sort my Wi-Fi hell out

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @virginmedia My daughter had to make 2 phone calls to your customer service department to resolve a problem with her new TV box in November last year. She was almost 2 hours on the phone & then an engineer visit solved the problem. Engineer admitted the setup instructions were at fault.

  • Bryanhawes3 Bryan (@Bryanhawes3) reported

    @virginmedia I tried that on Tuesday, waste of my time trying to ring you as you never answer, so you have all my details so e mail me the final bill and I’ll happily pay for the last month.

  • JRTurnerPhoto Jake Turner (@JRTurnerPhoto) reported

    @virginmedia The WiFi is only reaching about 5m from the hub. Been an issue for about a month now.

  • rajgillwho Jed i Knight (@rajgillwho) reported

    @virginmedia @vmbusinesshelp It’s a residential account! Unfortunately, I feel like I’m paying more for a service, as you know doesn’t work! Now it’s time for those 7 plus calls to get the bill sorted! Or getting through to the right person!

  • sanguineseas_ sanguineseas (@sanguineseas_) reported

    @virginmedia Yes it's the virgin v6 box, both have been rebooted. Automated check on the phone said there were 'no issues detected' but the picture is still distorted massively (unwatchable levels)

  • mrsnwatkins13 Nicola (@mrsnwatkins13) reported

    @virginmedia Atm it's OK but it is always going off or we can't get WiFi properly. Tried ringing you up but it's impossible to speak to an actual person. Very poor service.