Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3 and NW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 01/24/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Croydon, City of Westminster, Southwark, Poplar, Greater London, Chingford, Wandsworth, Harringay, Newham, Hounslow, Loughton, Orpington and Enfield Town.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • Moonchester999 our kid (@Moonchester999) reported from Islington, England

    @virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers

  • MZRAJIB M&R (@MZRAJIB) reported from Poplar, England

    Just honest advice please never us @virginmedia #virginmediadown 😡😡

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported from Wandsworth, England

    @Paul_Tags @virginmedia There are consistent issues with Virgin Media going down in London SW11. It seems to happen on a weekly basis. I’ll definitely be changing provider.

  • skip_0889 Jay (@skip_0889) reported from Lambeth, England

    @virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia your service is down. Again. It’s been abyssal all day. I’m in SW11. #virginmediadown

  • superpaddiepads The Misadventures of Stevie P (@superpaddiepads) reported from Bromley, England

    @bywarner @Jenn7_4 @virginmedia Their customer service has always been appalling. Hence why I’ll never use them for anything again.

  • EmmaBurnell_ Emma Burnell (@EmmaBurnell_) reported from Walthamstow, England

    Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported from Wandsworth, England

    Here we go yet again. Quelle surprise @virginmedia down in SW11 for the past few hours. Warning to anyone in South London, avoid them as your broadband provider. It truly is an awful service.

  • XtopherCalvert Christopher Calvert (he/him) (@XtopherCalvert) reported from Tottenham, England

    @virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐

  • _jessgamble Jess Gamble (@_jessgamble) reported from Lambeth, England

    @virginmedia the service has dropped a few more times since this morning but is currently back on. it has now dropped over 5 times today, and it takes over 15 mins to be connected again

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.

  • fujimotomitsuya Mitsuya Fujimoto (@fujimotomitsuya) reported from Tottenham, England

    @virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.

  • SCcrowther Simon Crowther (@SCcrowther) reported from Camden Town, England

    @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • megtree megtree (@megtree) reported

    @virginmedia My phone line wasn’t the problem, the wifi has been diabolical since install. And for the record, I was hung up on. And again 2 days later. Your staff are not ok

  • NickFlynn6 Nick Flynn (@NickFlynn6) reported

    @virginmedia I was given a sim card nearly 3 years ago as part of a bundle as I was told that would make my package cheaper. I never used it. When I renegotiated my contract this year the mobile part was cancelled. This is a seperate acc and direct debit that has been set up in October.

  • Davidsevlow David Palmer (@Davidsevlow) reported

    @virginmedia I should have yes, but I didn’t. So was this really planned maintenance? And why wasn’t the service status updated to show this?

  • millwallnick80 Nick Davenport (@millwallnick80) reported

    @virginmedia through privacy people about virgin and mobile watchdog even waiting on deadlock letter but still time for that do. It's been issue after issue and lie misleading information so much so never know who's telling me the truth just want good service and be treated correctly 2/2

  • OceanaAccomm Oceana Accommodation (@OceanaAccomm) reported

    @virginmedia I'm trying to cancel my out of contract services. So far I've been cut of 3 times after initially getting through. Apparently i need to speak to another team. The cynic in me would say it's part of your process to make it difficult so people can't leave!

  • THFC_fan7 🇮🇪⚪️#NunoOut (@THFC_fan7) reported

    @virginmedia Yes the south east of Ireland it was down from 1pm until 10pm

  • philmck74 PM (@philmck74) reported

    @virginmedia Just when at home, I’ve had text to say it had been resolved…. It hasn’t. Time for a new provider I think. Awful service from virgin

  • wnxarcticwolf Arcticwolf (@wnxarcticwolf) reported

    @virginmedia whiteish green. and like the virgin media tech support said the problem is with the green box across the street

  • RBurman9 RICHARD john burman (@RBurman9) reported

    @virginmedia why can’t you expect I’ve left you as a customer, Stop harassing me for money

  • wnxarcticwolf Arcticwolf (@wnxarcticwolf) reported

    @virginmedia 2/2 to run further tests they said my modem was fine and the problem was with the green box across the street and said the street team would contact me they haven't and told me to ring 03303330444 it's an VERY annoying auto system what's on a loop saying enter my number