Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Camden Town come from postal codes NW3 and NW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 10/13/2025 20:50

October 13: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Southwark, Croydon, Hackney, Hampstead, Waltham Forest, City of London, Poplar, Wembley, Barnet, Ilford, Harrow and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Wi-fi
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • JXMSZ JW (@JXMSZ) reported from Croydon, England

    Is everyone’s Virgin Media internet still not working?

  • MirandaDobson Miranda Dobson (@MirandaDobson) reported from Camberwell, England

    @virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!

  • timmy_uk Timothy Firmager (@timmy_uk) reported from Camden Town, England

    @virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help

  • HonorarySpock Paul Harper (@HonorarySpock) reported from Croydon, England

    @virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Will do but I have been having issues for over 24 hours now.

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.

  • Joybalfe Joy Balfe (@Joybalfe) reported from Croydon, England

    @virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!

  • narly narly (@narly) reported from Merton, England

    Statutory weekly **** connection from @virginmedia

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    @virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...

  • rbcurly ruth bankover (@rbcurly) reported from Borehamwood, England

    @virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues

  • theasthinkings Thea (@theasthinkings) reported from Lambeth, England

    @virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.

  • wharfyoung jordan (@wharfyoung) reported from Poplar, England

    just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, England

    Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

  • WensterWenz Wen Wong (@WensterWenz) reported from Bromley, England

    @BryanLeith1 @virginmedia Think it was down, mine is back up now

  • Mustxkim Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia yall *** man. Been down for 8 hours now. Trash *** internet

  • YehudaAronovitz Yehuda Aronovitz (@YehudaAronovitz) reported from Barnet, England

    @virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davetruckfitter David Williams💙 #FBPA #FBPPR (@davetruckfitter) reported

    @virginmedia are you down in Salford again? No TV, broadband and 5g is slow as you like. Can't log onto my account as keep getting servers down messages. This is getting to be a regular thing on bank holidays 🤬

  • spidersoft_uk Stuart Marshall (@spidersoft_uk) reported

    @virginmedia The service status indicated a problem in my area. Connection has been awful all weekend regularly cutting off. It’s off again now although the service checker says no problem in my area although DownDetector has a spike in my area right now so suspect it’s broken again.

  • RobertA90897167 Robert Austin (@RobertA90897167) reported

    @virginmedia I can't register for My Virgin Media as I've opened a new broadband account with the same email address I used for an old and now closed virgin account. Your call centre say they can't fix this and I must open a new email address, which is ridiculous. Please help!

  • GuyBurrell Guy Burrell INDYREF2🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuyBurrell) reported

    @virginmedia Not either of those bundles. We pay £44/ month and really not happy with service.

  • Grad42_MF MF (@Grad42_MF) reported

    @virginmedia.2 different options a.u agreed to call & collect your equipment on 04/05. b.To-day you threaten me with £40 because I haven’t returned the equipment thro’Yodel in the packaging just delivered to me.Which is it? Why are customers putting up with this abysmal service?

  • Lawlessax Kevin Lawless (@Lawlessax) reported

    @virginmedia your customer service is absolutely shocking!! I have been trying to change my package and have been put on wait in your chat function for LITERALLY 4 days…and have had SIX DIFFERENT ADVISORS unable to sort!!! Not to worry…cancelling and moving to @sky tomorrow! 👍🏻

  • vapecities ᥫ᭡ (@vapecities) reported

    and the award for worst wifi/broadband company in the world goes to… virgin media! heap of dog ****.

  • stevehlondon Steve Hewitt (@stevehlondon) reported

    Hi @virginmedia, I want to cancel my Sky Sports pack. Is there any way I can do this without spending hours trying to get through on the phone please?

  • claire_macgloin Claire MacGloin (@claire_macgloin) reported

    @virginmedia Trying to locate the contact details for technical support to send out an engineer as the external virgin media box is hanging off the wall. Our WiFi speed is non existent….going round and round between your virtual help and phone number, need an Engineer please!

  • mcalvert1066 Northernguy (@mcalvert1066) reported

    @virginmedia How do I make an official complaint to virgin before I escalate it to the official body?