Virgin Media Outage Report in Camden Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW1 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Woolwich, Croydon, Surbiton, London, Bermondsey, Camden Town, Tower Hamlets, Holborn, Wembley, Lewisham, Radlett, Southwark, Isleworth, Balham and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Wi-fi | |
| Woolwich |
Internet | |
| Croydon |
Total Blackout | |
| Croydon |
Internet | |
| Surbiton |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Deli
(@DelDelovely) reported
from
Eltham, England
So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡
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Tim Plumb
(@timplumb) reported
from
Wandsworth, England
@virginmedia Thanks for the reply. Yes; “Looks like there’s still an issue with your connection”
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victoria martin
(@tor_a) reported
from
Barnet, England
@elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.
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Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!
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Fiscally Unstable Cam
(@DxpTheFirst) reported
from
Lambeth, England
@virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.
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The Actionable Futurist® Andrew Grill
(@AndrewGrill) reported
from
Kensington, England
@virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically
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Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Time to ditch @vmbusiness I think, unreliable service & weak support
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.
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Tim Plumb
(@timplumb) reported
from
Wandsworth, England
@virginmedia Download speeds in SW18 are down to 5Mbps (on a 200Mb account) after works in the area earlier in the week. Called to report the issue only to be told by a message to wait 24hrs to see if the issue resolves itself. Can you please log the issue? Thanks.
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Virgin Media should change their name to Virgin Media Outage
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Service page says no issues.
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Lee Neale
(@lhntennis) reported
from
Richmond, England
@virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service
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Kevin Plummer
(@plummerkevin1) reported
from
Richmond, England
@martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.
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Richard
(@HalloweenJack55) reported
from
Epping, England
@virginmedia broadband issue on Epping area... Can you explain....been on and off all day.
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia any chance of a stable service?!?
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.
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Philippa Rooke
(@Flipringer) reported
from
Bromley, England
@virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Wray
(@nicktweet) reported
@virginmedia No error messages on STB. Copied to @itvx for comment re their app via Virgin (issues 15/2, c 8pm?)
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william
(@98carisma) reported
@virginmedia Sent email at 3pm yesterday havent heard anything back, day three of internet problems now I’m just trying to get on
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Martin Higgins
(@martinhiggins42) reported
@virginmedia It appears to be working again, I will let you know if it becomes an issue again, thanks for your replys
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Avril
(@dragon15a) reported
@virginmedia I’ve been sent MANY links but I want to discuss with a human WHY there is such an horrendous increase! I have other important queries too! NOT through a stupid app!! This NOT customer service!!
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Louise Gould
(@Lougou76) reported
@virginmedia Hi there, we've done that, it has been awful for a few days but is pretty rubbish most days. We constantly reboot using all the methods suggested on the site. Very frustrating and disappointing.
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CB
(@cb222016) reported
@virginmedia Can anyone help? I'm still waiting
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sue cowan jenssen
(@emdrsuejenssen) reported
@vmo2business @vmbusiness I have recently had the worst customer service response from Virgin Media Business. Unhelpful and dishonest. TrustPilot ratings are shameful
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Elaine Gunn
(@elaineg31) reported
@virginmedia have the worst customer service ever!😡
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David
(@David30615138) reported
@virginmedia just type it in !? when i ring 150 it telling me some ting is wrong at your end and engineers are tring to fix it!?o when i ring 150 it telling me some ting is wrong at your end and engineers are tring to fix it!?d
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Mel
(@melonie45678) reported
@virginmedia Yes, upload speeds were very slow last night but download speeds were normal, I couldn’t download 100mb files, it would cancel around 8/9pm. I was doing some work then. I checked status checker and it said intermittent signal issue. Then it fixed itself around 5-8am.