Virgin Media Outage Report in Camden Town, Greater London, England

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Camden Town, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southwark, London, Croydon, Orpington, Poplar, Ilford, City of London, Hackney, Wembley, Camden Town, Barking, City of Westminster, Newham, and Enfield Town.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Southwark	Internet	8 hours ago
London	Internet	10 hours ago
London	Internet	11 hours ago
Croydon	Total Blackout	12 hours ago
Southwark	E-mail	14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

• 
  Sam Miles (@SamMiles87) reported 1 minute ago from Walthamstow, England

  @virginmedia Hi john, no there isn’t. All status pages and troubleshooter told me it was my devices at fault not the network, yet your colleague told me on phone it was an ‘area issue’ (unclear where) and would not say more other than 5-7day interruption. Can you DM me for my phone number?

• 
  Harrison's Deli (@HarrisonsDeli) reported 1 minute ago from Ealing, England

  @virginmedia what a bunch of uselessless you are. Sick of paying for your services when there is no service. Call you, sit through a 5 minute voice recorded message for you to then announce you’re closed. Virgin is a total joke!

• 
  Karen Sarah Myring (@KarenMyring) reported 3 minutes ago from Croydon, England

  @virginmedia I sent a complaint by email 17th December but not had a reply this exceeds the 28 days on your complaints policy can you help

• 
  Phil (@Phil_precious1) reported 4 minutes ago from Eltham, England

  @virginmedia All this have been discussed and no there are no known issues in the area. Since the date the tv box was installed. We were told it will take 48hrs for the landline to start working but it never did. I tried calling so many times but only customer service for sales picks.

• 
  Phil (@Phil_precious1) reported 5 minutes ago from Camberwell, England

  It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia

• 
  Phil (@Phil_precious1) reported 13 minutes ago from Camberwell, England

  @virginmedia Chatting with you is not solving my problem. This is day 6 with no internet to work in my house. Your company took it upon themselves to change my landline without informing me. I have called the old provider to find out if the line is still available with BT

• 
  Phil (@Phil_precious1) reported 15 minutes ago from Camberwell, England

  @virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,

• 
  Sam Miles (@SamMiles87) reported 15 minutes ago from Walthamstow, England

  @virginmedia my WiFi isn’t working but there are no network issues in my area and no problems detected. I’ve rebooted, reset, re-attempted connection but nothing. When I call 0345 454 1111 no answer. Please help!

• 
  Stephanie Addington (@AddingtonSteph) reported 22 minutes ago from Richmond, England

  Hello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!

• 
  info@lakedistrictcottages.net (@infolakedistri1) reported 24 minutes ago from Camden Town, England

  @virginmedia I have now been without broadband for over 24 hours and on your service status page, it says I have no problem. When I call, you admit the problem but give no indication when it will be resolved. When can I expect broadband in Nw3?

• 
  Stephen Moran (@stephen_j_moran) reported 27 minutes ago from Harrow Weald, England

  @virginmedia The local council resurfaced the pavement outside of our front garden wall shortly before these problems arose, so we're wondering if they damaged the cables there. I informed the engineer who came and customer services about that.

• 
  Stephen Moran (@stephen_j_moran) reported 34 minutes ago from Harrow Weald, England

  @virginmedia I think it's a standard engineer visit to address the broadband outage. We're hoping it won't lead to another cycle of cabling attempts, although I understand that things have to take their course and hopefully get there in the end.

• 
  Caz 💙 (@e17caz) reported 39 minutes ago from Walthamstow, England

  @virginmedia having real problems with internet dropping out this weekend - how can I get it checked ASAP please? Working from home....! Thank you.

• 
  Phil (@Phil_precious1) reported 41 minutes ago from Eltham, England

  @virginmedia When I eventually got someone to deal with the issue was after waiting on the line over an hour, I was told someone will contact me within 24hrs. I’m still waiting since last week Thursday.

• 
  Cahal Bannon (@CahalBannon) reported 49 minutes ago from Hackney, England

  @virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔

• 
  Jack Taylor (@jackjctaylor) reported 49 minutes ago from Islington, England

  @virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot

• 
  Antje Southern (@noneybean) reported 50 minutes ago from Islington, England

  @virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles

• 
  Stephen Moran (@stephen_j_moran) reported 51 minutes ago from Harrow Weald, England

  @virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.

• 
  Spinnofflondon (@Spinnofflondon) reported 55 minutes ago from Camden Town, England

  @virginmedia #hampstead still suffering in the village as the signal is still not fixed day 4 !

• 
  James (@jfkent93) reported 57 minutes ago from Hounslow, England

  @virginmedia I have called your team 3 times and been hung up on each time. I am contacting about a problem, please can someone reach out on this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Faye Williams (@fayevew) reported 3 minutes ago

  @virginmedia You also sent confirmation of the resolution in email and when my dad has gone back to you about it you refuse to accept that email and honour it

• 
  Hannah Cook (@hannahmkeast) reported 4 minutes ago

  @virginmedia Contact customer service team directly

• 
  Philip McTigue (@proghistorian) reported 5 minutes ago

  @apf102 @virginmedia Do cancel, they are the worst. It took me about 9 hours of phone calls to get them to stop charging me for a free SIM in a bundle. Then when I cancelled, I had several calls and emails from different people from Virgin.

• 
  christian lavelle (@christianlavel2) reported 8 minutes ago

  @virginmedia I have tried all this many times ..run tests ..off and on checked status..theres nothing left to do..the box is OK one minute then not the next...I have had it 4 years with no problems and enough is enough now..please contact me to sort this out not keep sending me links...

• 
  Tweed (@Tweeda1) reported 11 minutes ago

  @virginmedia since joining every other day at least I’ve have a connection drop out or poor connection. Awful so far

• 
  (((Loretta))) © (@LorettasmithJ) reported 12 minutes ago

  @virginmedia Hi there, I've been waiting for an ethernet cable to be run from the living room to an upstairs office (back of the flat). Have been told there's no priority for anything other than 'emergency' cases ie. people with heart monitoring equipment - twice.

• 
  (((Loretta))) © (@LorettasmithJ) reported 13 minutes ago

  @virginmedia "Awful service" is now policy. Good to know. 👍 Don't you have anything to say about cancelling installation appointments without notifying me?

• 
  Duggan (@doogannnnnn) reported 14 minutes ago

  @virginmedia Ive never experienced this before Aswell

• 
  Kev (@VeryGrumpyKev) reported 18 minutes ago

  @virginmedia **** it. I’ve sent it back via Collect+. Can’t be bothered waiting because you probably won’t turn up anyway. Still waiting for the complaint response seeing as you’re now taking monies without consent.

• 
  Chatan (@vekariya17) reported 20 minutes ago

  @virginmedia Align upgrading customers pricing to new customer deals. Reward loyalty.