Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Stratford, City of Westminster, Southwark, Hackney, Hammersmith, Southall, City of London, Barking, Croydon, Wembley, Islington, Harringay and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Andy Coldicott
(@andycoldicott) reported
from
Enfield Lock, England
@virginmedia, thanks for rolling my unused mobile data over for the next month. Now if you could just sort your rubbish service out so I can actually use it that would be great. Thanks. Bye. x
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@TheMichaelMoran @virginmedia I know, not as regular but I get issues + creative billing. But they ring every week to up sell. I just need to get my arse in gear & switch
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SD KATO
(@D2SDKATO) reported
from
Barnet, England
@StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude
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SD KATO
(@D2SDKATO) reported
from
Barnet, England
@virginmedia @WJBson1 Maybe try get proper English speaking staff who no how to respect customer it is a disgrace that you use India and Philippines and they cannot even speak a word of English how do you expect us customers to be happy
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@sharonodea @virginmedia Yes there is a problem with the fibre optic into Barnes, regularly happens to me.
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@virginmedia It's the first time for the cabinet but multiple times for the sh## service
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Stefan ANASTASESCU
(@StefanANASTASE3) reported
from
Bromley, England
@virginmedia hi , have been trying to contact you for the last month. Each time been waiting for 25-30 minutes with no answer. Today after 10min someone answered but said cannot access my account. When I insisted she needed to make a note she cut me off. Awful!
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Nick
(@NickO_L1805) reported
from
Richmond, England
@virginmedia Ok, so as promised here’s an update… the problem still exists!! Instagram works perfectly on 4G & any WiFi other than Virgin, but on Virgin WiFi it is slow & won’t load videos or carousel posts properly. As per the forum threads, this is an ongoing issue with Virgin WiFi only.
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia This is not customer service. It's inertia selling. I have to call you, fill in forms etc for a problem you created. You have all of my details. I want you to contact me.
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Nigel Pearce
(@nigeljcp) reported
from
Barnet, England
Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.
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Stefan ANASTASESCU
(@StefanANASTASE3) reported
from
Bromley, England
@virginmedia Hi it’s with Media. Need to cancel subscription to Sky Premier channels and that requires 30day notice, which I haven’t been able to do for the last 30days...and it keeps rolling into another month and so on...
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The Chief
(@AndyGixxer46) reported
from
Bromley, England
@virginmedia The complaint was about my address in the first place, I was advised you didn't have any forwarding address for me now your saying you have multiple.
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Hugh Scantlebury
(@HDPMS) reported
from
Kingston upon Thames, England
@virginmedia Engineer on site. No signal for the “little” channels E4, Channel 5 etc. (others are OK) so he’s in the pit in the street. Presumably therefore not just us....
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SD KATO
(@D2SDKATO) reported
from
Barnet, England
@Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@RuislipR @virginmedia Virgin - abysmal. Went with them for a year (for my dad) and it was a disaster from start to finish. Should never have left SKY. Went straight back to them.
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Got a message from your team saying our local issues had been fixed yesterday, and yet the service was down this morning for over an hour and it’s down again now.
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Sandip Kataria
(@katarias) reported
from
Watford, England
@virginmedia any service issues lost broadband services now stuck on the phone to 150 and in the queue listing to crap music. #poorservice
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Jonathon Lisseman
(@Jonathon73) reported
from
Richmond, England
@virginmedia I cannot believe the audacity of your adverts. We live in Twickenham and have regretted every day since we switched from Sky. (Even though they were robbing us for 11 years loyalty). We would happily pay overpriced sky for absolutely substandard virgin service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Baty
(@BatyJohn) reported
@virginmedia I'm afraid I'm still without tv and nobody answered my text. I've rang the telephone helpline and nobody answers. I've even put in a complaint and nobody has picked that up. Not good.
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😴🐰
(@Tiiredbunny) reported
@virginmedia my set top box randomly shuts down or the screen goes black but can hear sound? I have tried calling but can never seem to get through?
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Luther Gravy
(@LutherGravy) reported
@virginmedia Hi, please can yu help? I keep getting cut off on the phone, can't get through. We're experiencing issues with broadband and TV, would like an engineer to call please. Thanks.
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Antonita
(@Tonihobble) reported
@virginmedia my mother is 80 with dementia and can’t get virgin to answer the phone to her because she can’t remember her password. I have tried for 3 hours and can’t get through. I need help please
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Reda Zahrawi
(@RedaZahrawi) reported
Please don’t ask me to check my service status!! I did and there is connection indeed, but no cables to deliver that connection which can’t be more useless @virginmedia 🥲
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Jamie-Lee Williams
(@missjlw23) reported
Hi @virginmedia 2 months on, 3 letters of complaints and zero response from you. What is your complaints process? Is it to ignore the problem until it goes away?
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🏳️🌈 Katie Coxall 🏳️🌈
(@beesesteeses) reported
Hello @virginmedia I just spent 1 hour 11 minutes on hold because my broadband hasn't worked for 24 hours. And then got cut off. Please can you call me before your awful hold music makes me smash my phone. Thank you.
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Gareth Dafter
(@Geethedaftone) reported
@virginmedia Thanks. Whilst I have a human being around is there anything you can do to check if there are issues on SW8 3RR. The online diagnostic says no issues but we have no internet or TV and have been on hold for 30 minutes plus.
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Stace
(@stace1083) reported
@virginmedia A minimum of £260 I said I wasn’t prepared to pay that as I had raised this issue over 5 months ago and I was offered by anyone to have the phone taken in to be looked at only after my warranty had expired this was offered so I raised a complaint 2/3
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AdavoMedia
(@AdavoMedia) reported
@virginmedia Trying to get a response from #Virginmedia customer service since 29th Nov - was told, 'Hold fire. We're getting you connected'. I'm still waiting...and waiting. Superfast Broadband - Super Slow Customer Service! Hello Virgin Media, is anyone there? I'm owed a refund