Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW5, NW3 and NW1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Islington, City of Westminster, Newham, Ilford, Croydon, Southwark, Watford, Paddington, Tower Hamlets, Wembley, Camden Town and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Islington |
TV | |
| City of Westminster |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia WHY IS YOUR INTERNET DOWN AGAIN!?!?
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia can you help us out? Service has been BAD for the past month. 3 time calling call centres and NOBODY picks up. Engineer appointment booked but cancelled as ‘issue solved’. It keeps disconnecting devices throughout the day. We work from home. Help or go to BT?
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Better but I had to cancel a pretty important call as Hotspot doesn’t cut it so thanks for that. No idea what I’m paying for
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
Why is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
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ジェイ (Jay D)
(@ChaosInCalm) reported
from
Merton, England
@virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!
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Lisa Ward
(@LisaWardComms) reported
from
Kingston upon Thames, England
1/2 Absolutely disgraceful service from @virginmedia - we’ve been trying to cancel your service since the middle of October and have been repeatedly cut off when being transferred to the cancellation team. In the end we had no choice but to cancel our DD.
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
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Andrew Sanigar
(@AndrewSanigar) reported
from
Hackney, England
Which idiot at @virginmedia thought it was a good idea to take most of North London’s broadband down and to schedule upgrade and maintenance work to start at 9.30 a.m. on a weekday morning when thousands of people are WFH? That’s ridiculous.
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.
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Nirv
(@npirvine) reported
from
Kingston upon Thames, England
@virginmedia Why do you make it so difficult to talk to someone about getting a replacement broadband/tv cable because the equipment originally sent out is broken.
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia have you got an email address for an actual human being we can contact about your terrible service?
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
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Ore Meta
(@OreMeta) reported
from
Wandsworth, England
@virginmedia TOTAL LIE. Spent majority of lockdown complaining about my intermittent service, dropping out during meetings etc. Eventually moved to a different provider and paid @virginmedia TWICE. Told to return equipment BEFORE a chq will be sent. No Chq received YET.
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William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bobs
(@Bobs32) reported
@virginmedia No issues in my area. Now what??? It’s been like this for over a week now!!!! Trying to get through to your customer service team is a nightmare and when you do get through they struggle with your complaint and can’t handle more than question. About to change providers!!!!
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Kelly
(@kellalco) reported
@virginmedia Hi John, or whoever may be on this toasty afternoon. Webchat and phoning hasn't helped.. can anyone help me with error V210 as still cannot get 360 control to work with box. No access to catch, on demand or apps
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Marc
(@MarcusRoberts13) reported
@virginmedia Again, that's absolutely zero help to us though is it. What "scheduled maintenance" takes 48 hours and cuts people off totally for all that time with no substitute or alternative? Completely unacceptable and we are done with Virgin Media, shambles. Day 10 of 'cooling off' period
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EmZ
(@EmZp25) reported
@virginmedia @shelton_sk @Jules24_05 Instead of running competitions, maybe reply and assist those who are trying to sort an issue that an 86 year old vulnerable person has? I was using webchat and sent a reply the agent has not replied and now the chat has an error and issue still not resolved? disgusting behavior
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ChildrensBookSequels - Sarah Corcoran
(@ChiBkSequels) reported
@virginmedia No, you are under contract to provide a service which is not provided. Advertising for new customers on TV & can't help the existing ones. Not impressed. ##talktalk here we come.
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Calvin Saxton 💙 🏳️🌈🤗
(@CalvinSaxtonuk) reported
@virginmedia Hi phone line not working? Can you help?
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Ian Turner
(@Tugga1973) reported
@virginmedia I’ve tried this and the options above fon’t work. Finally spoke with some one and it’s £288 to cancel a service that’s not working and as long as it fixed in 30 days there’s nothing I do? No that’s customer service??
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Steven Peacock
(@mrpeacock23) reported
@virginmedia It says there MAY be a problem expect disruption, but my WI-FI is down my tv is down, I got a text saying you was doing service a few weeks ago and has been nothing but problems ever since not reslly what I expect being brand new customer...
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Amanda Lees
(@amandalees) reported
@virginmedia I know what’s wrong - @virginmedia have not changed my account to reflect my new package and you have therefore cut me off even though I paid my last bill. It’s all documented. And yes, I have emailed Lutz Schueler. Your service is abysmal.
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nisharinaaa 🌺
(@anishaaakissoon) reported
@virginmedia It says that there are no issues in my area, but my WiFi keeps dropping out every 5 mins now and the box is flashing green. It’s very frustrating seeing as I rely heavily on my Wifi to work from home & I can’t do that AT ALL. Is it the heat that is causing this?