Virgin Media Outage Report in Camden Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Hammersmith, Southall, London, City of London, Islington, Newham, Poplar, Southwark, Stanmore, Merton, Barnet, Hackney and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
||
| Croydon |
Internet | |
| Croydon |
Internet | |
| City of Westminster |
Wi-fi | |
| Croydon |
TV | |
| Hammersmith |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Lee Brown
(@LRB172) reported
from
Epping, England
@virginmedia @MoneyTelegraph 9 months and counting for broadband to be fixed. Seriously fed up now. Please just fix it or let me go to another provider without charging....
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♻Michael J Keane ♻
(@KeaneMJ) reported
from
Lambeth, England
@virginmedia Hottest day of the year and VirginMedia rang me up and then put me through to someone else. Left me hanging twice so far. Thought service was cancelled but money still coming out of account. I'm just trying to get email address to write to. It isn't hard.
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Tricky
(@trickyvondickie) reported
from
Kensington, England
@virginmedia trying your text service now
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Eilidh Murray
(@eilidhmuz) reported
from
Tottenham, England
@danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.
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Mercedes BB
(@Messy_BB) reported
from
Camden Town, England
@virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please
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Toby Dawson
(@TobiWanDOTA) reported
from
Camden Town, England
Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted
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Dan Slee
(@danslee) reported
from
Camden Town, England
Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia still waiting for my engineer (8am to 12) you are wasting my only day off work to get my service back. Promises promises
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Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
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Margareta Dovgal
(@Margare7a) reported
from
Hammersmith, England
Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside
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D Warwick
(@DWarwick19) reported
from
Enfield Lock, England
@virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@AngelaMust @stoibee @virginmedia Tell me about! I know no service is 100% but this is ridiculous #whatajoke #poorcustomerservice
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia very poor service, I've wasted my day off they're still not here, @wwrecorder #E18 recommendations for broadband service please #wanstead
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Mat Carey
(@UKmatC) reported
from
City of London, England
Update on this; This is a suspected external/public IP address issue, not @Control4 issue. Still awaiting resolution from @virginmedia as to why I cannot access many websites (Captcha issue) or login to most accounts / tunein etc. #Control4 @Control4_EMEA #virginmedia
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
And although operative insists there is no local issue, 5 people in my street have no @virginmedia
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!
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Jack Faulkner
(@jackjfaulkner) reported
from
Hounslow, England
@virginmedia As the issue is still ongoing and I have an open complaint with no response for 2 weeks can someone from Virgin media please contact me about these charges.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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twenty2problems
(@twenty2problems) reported
@virginmedia I don’t think I’ve been difficult, I’ve only asked for what my contract states and I think I’m entitled to expect that, given there’s a contract. Also tired of people apologising, it’s clearly not the person I speak to’s fault, there’s bigger problems here.
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FREEDOM Fighter 🌈Privacy Advocate
(@clarinette02) reported
@PedroStephano @virginmedia Thank you. All i want is check if the broadband is down due to the fallu TalkTalk router. Not trying to have perfect connection. The second TalkTalk router I have and my Netgear router don’t work either. Is this for lack of some sort of setting update of routers?
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David O
(@DavidOS40110535) reported
@virginmedia I see the e mail asking was it a billing issue , please read the whole e mail /twitter chain. The SIM card only worked several days, we cannot get in contact with O2 as they have our wrong details and won't listen I will re check and reply to the mail from 16,th
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Will Atkins
(@willatkins92) reported
@virginmedia Hi, I spent 6 hours on your chat function on WhatsApp yesterday and a further half an hour on the phone to your Faults Team today. I have had no internet since August in my flat and wish to finally cancel. Yet your team expect me to pay a £37 fee to do so?
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Will Atkins
(@willatkins92) reported
@virginmedia The service I have received from your organisation has been nothing short of a disgrace, and when ringing up to ask this fee to be waived I am given patronising advice to "not use so many devices" (I use a phone, laptop and smart TV) and threatened into a negative credit score
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chi & chukwu 🙏🏾
(@nigeriandiana) reported
@virginmedia Sorry I’ve rechecked and it says there’s no issues but a lot of times the internet cannot be used.
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callum lake
(@callumlake7) reported
@virginmedia It’s yodel that’s the problem I managed to find my id for my parcel but they can’t give me a man explanation to where my parcel is or why is wasnt delivered yesterday when they tried too , think you need to use a better delivery service really
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Donella Hignett
(@DonellaHignett) reported
@virginmedia Had a message to say it was cancelled. Phoned Netflix and it was because VM hasn’t paid the bill. Try to activate Netflix online through our account and it says there is a problem. Try to restart membership through the app and it says come back later. Week later and no fix!
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Daniel Fox-Evans
(@Thiswolftweets) reported
@virginmedia Damage? That looks like how it was installed.
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Benjamin Gerrans
(@bgerrans) reported
@virginmedia Yep, Currently on a webchat with customer relations via WhatsApp