Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 02/14/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Southwark, Hackney, Ilford, City of Westminster, Paddington, Islington, Camden Town, Wembley, Enfield Town, Croydon, Newham, Richmond and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of London Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • cooki40 Tracey Cookson (@cooki40) reported from Richmond, England

    @virginmedia I was given a discount in March this year, what I didn’t know was that meant a new contract, that part was definitely not clear. Plus as I said my landline that you charge for has never worked. I will be making an Ofcom complaint

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?

  • Gavarnos Gavin Mac (@Gavarnos) reported from Croydon, England

    @virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • martinoxley martinoxley (@martinoxley) reported from Richmond, England

    @virginmedia Internet down again. What are you doing?

  • barfolo1979 Bartosz Zakrzewski (@barfolo1979) reported from Walthamstow, England

    @virginmedia Brodband at E15 2BT is still down. 3rd day now.

  • barfolo1979 Bartosz Zakrzewski (@barfolo1979) reported from Hammersmith, England

    @virginmedia @mrslooker Problem continues at E15 2BT. Any advice??

  • andyfry andyfry (@andyfry) reported from London, England

    @virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.

  • Hw1Helen Helen Connor (@Hw1Helen) reported from Camden Town, England

    @virginmedia when will you fix the fault at nw3? It's been 3 days!!!

  • ToughRecoil ToughRecoil (@ToughRecoil) reported from Poplar, England

    @chriscb @virginmedia R u from E2? Because mines down too

  • barfolo1979 Bartosz Zakrzewski (@barfolo1979) reported from Walthamstow, England

    @virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?

  • roxburghshire ifmcl (@roxburghshire) reported from London, England

    @virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!

  • Ann_MadDogLady Ann Cooper (@Ann_MadDogLady) reported from Bromley, England

    @virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks

  • vshowcards vShowcards.com (@vshowcards) reported from Camberwell, England

    @MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!

  • Harley7s Toby Harley (@Harley7s) reported from Tottenham, England

    @virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.

  • martinoxley martinoxley (@martinoxley) reported from Richmond, England

    @virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.

  • wantrealtruth ross (@wantrealtruth) reported from Camden Town, England

    Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!

  • phillipsc Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.

  • dominicjoyner Dominic Joyner (@dominicjoyner) reported from London, England

    @virginmedia - how do I report a specific problem with a TV service?

  • MarlingtonBear Sandy Trappitt (@MarlingtonBear) reported from Hounslow, England

    @virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • beccieee77 Becci Wells (@beccieee77) reported

    @virginmedia See my screen shots ....Virgin System is showing this is not available.... 🤓 to do. So as Customer Service you are assuming that I am lieing ??? Please advise of email address to send formal complaint?

  • hautepop Jay Owens (@hautepop) reported

    @virginmedia You're threatening me with a £40 charge for a Superhub that you've never told me how to return. Please fix this: - Tell me how to return it - Tell me how to get the charges waived, given that there is no viable means of contacting customer service. Thank you.

  • PhilDay82 Philly D (@PhilDay82) reported

    @virginmedia Are you understanding what’s going on?!? NOBODY IS GRASPING THE SITUATION. I AM CONSTANTLY TOLD I HAVE FAILED SECURITY SO THEY WILL NOT DISCUSS!!!! I’m so glad other providers can see how awful your service really is. Absolute joke.

  • TammyBevan2 Tammy Bevan (@TammyBevan2) reported

    @virginmedia Not sure I will be calling again, my last call was the issue, if the systems the staff have are not accessible and managers not available to assist them.

  • sipembo Simon Pemberton (@sipembo) reported

    @virginmedia 14 advisors passed between 2 companies today & still no resolution. Why did we sign up for this!!!! Back to @skytv

  • marilyn54463803 marilyn taylor (@marilyn54463803) reported

    @virginmedia Done that and no they won’t , I have been told it’s internal feed back and I won’t be informed of the outcome . So how does that help me .No apology ,offered £20 off my final bill by manager in collections which has not been applied . I rest my case appalling customer service .

  • MisterChristo4 Julio Geordio (@MisterChristo4) reported

    @virginmedia The complaint was raised 3/12/21 where I asked for a final response from Virgin so I could escalate to ombudsman. Giving 28days to reply from your own guidelines you are falling far short of what is acceptable

  • 4Karnz KARNZ🥤 (@4Karnz) reported

    The day my contract runs out with @virginmedia is the day I’ll be at peace, very poor.

  • Traceymichell28 Tracey j (@Traceymichell28) reported

    @virginmedia What good is that,it tells me what I already know, they keep saying a time it'll be fixed and it never is.

  • chrisdarke42 Chris Darke (@chrisdarke42) reported

    Internet goes down, call @vmbusiness to be told my device won't switch to mobile backup because 'there is no reported outage'... 'Well that's what Im reporting!' but apparently it's confusing terminology used by the support staff.. if thats the case then change it!