Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 12/01/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southwark, Croydon, London, Hackney, Ilford, Paddington, Barnet, City of London, Waltham Forest, Hounslow, Bromley, Hampstead, City of Westminster and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomSouthwark Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Both wired and wireless. I’ve reset the hub a few days ago and it’s just as slow after. I have made no changes to my setup.

  • PinnellWilliam William Pinnell (@PinnellWilliam) reported from Walthamstow, England

    @virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck

  • LukasDiSparrow i hate you (@LukasDiSparrow) reported from Camberwell, England

    @virginmedia YOU **** HEADS JUST HANGED UP ON ME WHEN I WANTED TO CANCEL!!!!!!!!!!

  • MCPlatt Marie-Claire (@MCPlatt) reported from Camden Town, England

    @virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1

  • MCPlatt Marie-Claire (@MCPlatt) reported from Camden Town, England

    @virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2

  • jojo10rocks Joanna (@jojo10rocks) reported from Enfield Lock, England

    @virginmedia why do my parents who are self isolating at home due to being elderly still have no working phone line please help

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    Great timing, the @virginmedia box has gone down. #isolation

  • N16Breda N16Breda YesWeRepealedThe8th (@N16Breda) reported from Hackney, England

    @EmmaMatthewsDC @virginmedia Similar problem here. Email stopped syncing to Outlook at 19.47 - altho webmail still functioning 🙄

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.

  • AndyBullyBull Andy Bull (@AndyBullyBull) reported from Poplar, England

    @virginmedia I wouldn’t bother. No one has bothered to explain to my 85 yr old mum why her account has been cancelled and her PAYG balance (~£100) cleared out. No response to our formal complaint and no one willing to discuss. Shameful treatment of vulnerable customer.

  • jdaykin Jerry Daykin (@jdaykin) reported from London, England

    @MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂

  • The_Photographr Imran ® (@The_Photographr) reported from Harrow Weald, England

    @CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.

  • Aldershot1974 Pegasus (@Aldershot1974) reported from Walthamstow, England

    @virginmedia been trying for three days now to cancel/suspend my sports channels Call Centres just not answering Hours it big time I can’t afford it When will you allow us to cancel online if your call centres are closed or is it easier to just keep taking my money

  • andreas_krieg Dr Andreas Krieg (@andreas_krieg) reported from Hammersmith, England

    @virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

  • Kadz_FN Kadz (LF Duo) (@Kadz_FN) reported from Walthamstow, England

    @virginmedia fix ur internet plz I’m getting 25% packet loss on upload side and my upload speed in half

  • LukasDiSparrow i hate you (@LukasDiSparrow) reported from Camberwell, England

    @virginmedia YOU DO NOT ANSWER THE PHONE!!!!!!!! AND IF YOU DO YOU PUT ME ON HOLD AND HANG UP!!!!!!!!!!!!😡😡😡😡😡😡

  • TheOliveRoomsE9 The Olive Rooms (@TheOliveRoomsE9) reported from Hackney, England

    @virginmedia y ya our service is absolutely shocking. Been on hold for 22 minutes, sent messages no replies. Will be cancelling

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EddChalk Edd Chalk (@EddChalk) reported

    What company do you think has the worst customer service? I'll go first it's easily... @virginmedia

  • Flamdwyn_AI Luke Chambers (@Flamdwyn_AI) reported

    In the uniquely frustrating position where my @Virgin internet is down, I know why and how to fix it (same happened last year), but I need @virginmedia to do something at their side. 2 days in, can't speak to anything but a chatbot. Absolute nightmare.

  • Hellnolf Hellnolf (@Hellnolf) reported

    Day 5 of having no @virginmedia Internet. They have once again moved the ETA for the fix forward a further 24hours. Think it's time to cancel.

  • IronSatay Iron Satay (@IronSatay) reported

    @virginmedia been on hold for 2 hours. This is ridiculous. Cancel my contract now. Its March. Been on chat for 2hours as well. How can we cancel if you won't answer.

  • BensLittleBits Ben Shepley (@BensLittleBits) reported

    @virginmedia I'm disputing that account was in default I'm disputing that from 5 account only one on my credit rating I'm disputing this is a fair way to treat long standing customers I'm also sick of going around in circles in whatsApp just to cancel all my account on the day contract end

  • Gram7070707070 Gram (@Gram7070707070) reported

    @virginmedia It was over a year ago. That's not my current issue. Just another example of how incredibly badly you treat people. Credit rating still not fixed. Will have to go to the Ombudsman. This month's bill full of mistakes, too.

  • Hellnolf Hellnolf (@Hellnolf) reported

    @virginmedia Dont worry, i've already ordered a replacement line via @bt_uk I wouldn't be surprised if they manage to install a new line before VM fix the current one that hasnt been fit for purpose since day 1.

  • IronSatay Iron Satay (@IronSatay) reported

    @virginmedia Im more than aware it can take 24hours... 24hours of waiting. And then if you don't reply in 5 minutes the chat gets cut off. It's ridiculous. I want my service cancelled. I am done with this company. Ive had the phone line hung up just now after a 2 hour hold!

  • twopointslost twopointslost (@twopointslost) reported

    @virginmedia Hi, the fault date got changed to 10am today it’s still not working. What can I do, I need my broadband for work, I’ve lost 5 days work now. I’m pretty sure it’s the router as all my neighbours is working fine.

  • Hellnolf Hellnolf (@Hellnolf) reported

    @virginmedia Maybe you missed the bit where i said the ETA for a fix had been moved forward yet another 24hours. Your service status website has done this the last 4 days, every day it says estimated fix by 10am, then when thats not met just moves forward again.