Virgin Media Outage Report in Camden Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW1 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Croydon, Leyton, Bushey, Enfield Town, Finchley, Islington, Colindale, Paddington, Hackney, Ealing, Acton, Bermondsey and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Phone | |
| London |
Internet | |
| London |
TV | |
| London |
Total Blackout | |
| Ilford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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jack
(@charliehart1985) reported
from
West Molesey, England
@virginmedia still having issues with Netflix still not working on my tv
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alastair mccoll
(@alastairmccoll) reported
from
Brentford, England
@virginmedia 3 days of slow DLs and no Netflix, you guys need to fix this now or I’m off to a new supplier. Please respond with action and not platitudes, thanks.
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LifeOfTy__
(@LifeOfTy__) reported
from
Enfield Lock, England
@virginmedia Sort your shit out. Broadband and TV continuously going down today
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Another day, another business-damaging fault from @vmbusiness. You are not providing me with a service guys, this is unacceptable. Someone needs to jump on this. I would consider going to another provider, even taking a speed reduction, for the sake of consistency
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Chris
(@call_horne) reported
from
Bromley, England
@virginmedia is there any reason why my internet is so slow. Last week I had hitting 100mbps now it’s not even 20.
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia I’m paying over £100 per month for my broadband package and haven’t been able to access movies since Sunday. Not happy in the slightest. Never had this problem with Sky
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Timothy Firmager
(@timmy_uk) reported
from
Merton, England
@virginmedia Service is “good”, the Virgin Connect app is saying I have “great” coverage around the flat but every speed test I do it is so poor. Wireless connections, as I don’t have the luxury of cat 6 Ethernet cabling infrastructure throughout my flat. Please can you help.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
@virginmedia spoke to your rep today by phone. Offered me a deal at £20pm, then tried to tell me that I'd agreed to £28 pm. I did have a contract with you. My phone line never worked. @Ofcom
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Byron Leigh
(@kamon80) reported
from
Walthamstow, England
@virginmedia My Internet is not working and your service checker isn’t working.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia signal gone down again in IG2 6PX, please can you reboot your servers
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AdeL
(@AdrianLiard) reported
from
Bromley, England
@virginmedia No need for escalation. Everyone has been courteous, it's just the lack of product package changes communication which has been an issue.
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شاهد اقبال
(@essentialfusion) reported
from
Ilford, England
@virginmedia Don’t reply with a bog standard message written by a monkey doing a cut and paste job. Bubbles has more important things to do than worrying about your crappy service
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AdeL
(@AdrianLiard) reported
from
Bromley, England
@virginmedia In my humble view the customer call centres, specifically abroad need more training...I've been on the phone 3 times to amend packages & in truth not many are up to speed when the change occurs As a customer of over 11+ years it's been a poor experience
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Marko Valonen
(@MarkoValonen) reported
from
Brentford, England
@virginmedia customer services needs a nig improvement! A gent from your marketing team called and offered FREE channels as I’ve been witn u since 2002 or so. Bill comes and I’ve been charged for the service. I call customer support and they tell me that the marketing team LIED.
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Counter Culture
(@CounterCultureG) reported
from
London, England
@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
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TheMrFlowers
(@TheMrFlowers) reported
from
Camden Town, England
@virginmedia You need to get better people in your ‘customer attentions’ department. Rudest arsehole just rang me.And you wonder why I’m ditching your awful service!!
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia I suggest you improve your so called customer service by getting shut of it and starting again
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Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
I am so done with my @virginmedia being so slow
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Rob Barnett
(@barnettenergy) reported
from
Islington, England
@virginmedia Yes. That’s correct. When I am on my home network (Virgin), Netflix video will not stream — watching Amazon Prime right now, which is working fine. YouTube also works, so it only seems to apply to Netflix. (And Netflix works fine when I switch to 4G / Vodafone.)
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Timothy Firmager
(@timmy_uk) reported
from
Merton, England
@virginmedia I followed the instructions and called Your customer services team yesterday. The rebooted and reconfigured router remotely but still no improvement. I would like you to send an engineer out to my home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dianne Marchant
(@Di4nn3) reported
@virginmedia I have done that. I have spoken to the so called 'technical team' and they didn't even know about the issue or what I was talking about! Even though you play an automated message about complex on going issues. Nothing makes a difference.
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jodie
(@j_o_d_i_e_ugh) reported
When is the “area issue” gunna be solved? Been like it for ages. @virginmedia
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James Gibson
(@jamesgibson279) reported
@virginmedia Checked & there was faults called no. I was given,after 15 mins answered it was customer services then put through to faults dept, after 10 mins answered,same woman from customer services again transferred & again got customer services then the call ended 😡 after an hour.
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natasha
(@crossn78) reported
@virginmedia any updates on South West London outage. Now even your website isn't working. Out for over 24hrs now and counting
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Dianne Marchant
(@Di4nn3) reported
@virginmedia @SteveMo85793304 I have never received any notifications about issues, upgrades, etc. So to state you 'normally' do that is an out right lie!
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Francesca0909
(@Francesca090900) reported
@TonyMaudsley1 @virginmedia Better using their chat service so much quicker x
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OnYourMarxGetSetGo!
(@mohawkal) reported
I'm paying @virginmedia a bunch of cash every month to provide a terrible and unreliable service. Their website doesn't work so I can't even get tech support. Can't wait to cancel.
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Ang
(@Ang272) reported
@virginmedia why do virgin media’s app for signing in never work . Every month I have problems paying my bill through the app . USELESS can’t wait to leave them.
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Hayley Edwards
(@hayleyed74) reported
@virginmedia internet used to be good but now you can just have 2 devices connected before it goes ridiculously slow or packs up altogether. Even worse when PS is connected!! Can’t use it in another room!! And why is the my #virginmedia not working?? Cant check my bill or anything
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Donna B
(@beasknees81) reported
@virginmedia omg so hating my Internet this evening. Trying to watch YouTube in bed on my tablet & it's been buffering for 10 minutes now. Been slow most of the afternoon plus the signal keeps dropping in other parts of the house. Got not sign in to check if there is any faults