Virgin Media Outage Report in Camden Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW3 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, City of London, Barnet, Hammersmith, Hackney, Paddington, Southwark, Ilford, Islington, Newham, Camden Town, Waltham Forest, Wembley and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| City of London |
Wi-fi | |
| Croydon |
Internet | |
| Barnet |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
-
Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
-
Deborah Maclaren
(@MaclarenDeborah) reported
from
Richmond, England
@virginmedia No. It's an intermittent problem so is currently working. The message that goes out on the phone line ( when I call in to report when it ISN'T working) says Iit's a ''complex problem' . This is frustrating as your customer services ( appalling) said it would take until Sept 9 th
-
Matthew Thistleton
(@ThistletonM) reported
from
Ilford, England
@virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.
-
Keith Brennan
(@keithyb77) reported
from
Ealing, England
@virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..
-
Lulu
(@lulumr) reported
from
Ilford, England
@virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.
-
Ashleigh Jade Loeb
(@MxAshleighLoeb) reported
from
Islington, England
So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4
-
Mark Viveash
(@MarkViveash) reported
from
Hounslow, England
Hi @virginmedia I am trying to close a mobile phone account for my dad who has dementia and is unable to speak to answer security questions & we don't have power of attorney. Speaking to your cancellation line has been a waste of time and awful customer service
-
Dan
(@DanStratford84) reported
from
Wandsworth, England
@emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all
-
Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
-
Johanna
(@JohannaWhitaker) reported
from
Islington, England
@billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.
-
Marc
(@MarcJTaylor) reported
from
Tottenham, England
@virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.
-
APM External Affairs
(@APM_Stephen) reported
from
Camden Town, England
It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"
-
Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
-
Keith Brennan
(@keithyb77) reported
from
Ealing, England
@virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines
-
John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@virginmedia What a joke. Jack up my bill for £5 a month with no notice. Argh time to look for a new service provider I think .
-
Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
@virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal
-
DvnBrxtn
(@devanHD) reported
from
Lambeth, England
Crashed #virginmedia again. All day no #WiFi Shite customer #servicevirginmedia No #internet all day. 40 minutes on hold. Hung up in disgust. #worstwifiprovider Moving from #virgin now. #shiteservice
-
Anna Jarman
(@AnnaLouise1980) reported
from
Kingston upon Thames, England
@virginmedia can someone contact me about my very poor broadband service, please. I consistently have to use 4G in my own home!! I have tried calling, messaging, complaining for months now, but no one gets back to me..!
-
Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...
-
Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
I had an amazing experience with @virginmedia until I tried to move house with them. I’ve spoke to so many people over the last few days and it’s been horrible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Hodgkinson
(@Hocky69) reported
Another absolute bollox reply from @virginmedia. What a joke , next step is trading standards !!! Put a official complaint in and they send a bullshit email saying they've tried to phone me ..... NO YOU HAVENT !!!
-
Tony Griffiths
(@TonyTTGriffiths) reported
@virginmedia No! All we want is an engineer out! Last time they came out, they said the signal into the property was weak. But couldn’t gain access because of shielding which your operative failed to ask us!
-
ceris brewster
(@cerdav) reported
@virginmedia I will just wish you would stick to your promises and send an engineer. That's one cancelled by you and a pack of lies told by an advisor. I do have a reference this time. But still no service. Tuesday and now Friday and yet we have to wait another day
-
Angela Crandon
(@agcrandon) reported
Utterly dismayed with @virginmedia Total outage for 3 days now, whilst trying to work from home!!!! Reason for this is due to improvements to services in our area!!!! What a joke, how can this be an 'improvement' if we have to suffer no broadband or tv for 3 days and counting???
-
Chris Croon Simpson
(@Croonatheeighth) reported
@virginmedia FYI, you appear to have an outage in the North Staffordshire area?
-
Sean Mullen
(@TacticalHotdog_) reported
@virginmedia Down again, what is going on here?
-
Angela Crandon
(@agcrandon) reported
Utterly dismayed @virginmedia Total outage for 3 days whilst trying to work from home! Reason for this is improvements to services. How can this be an 'improvement' if the cost is no service at all for 3 days and counting? Good news is we will be refunded £8 a day. Wow!
-
Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
-
Paul Helley
(@HelleyPaul) reported
@virginmedia Error code W02 on tv . Green light flashing in router ! Think it’s a area fault as neighbour also down
-
Janet Midega
(@tjmidega) reported
@virginmedia complaints team I have a serious complaint regarding the way I am being billed. Charges I never agreed to. I am told that your complaints team member will call me. I am waiting. @MoneyTelegraph #virginmedia