Virgin Media outages and service status in Camden Town, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW3 and NW1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Camden Town, England
The most recent Virgin Media outage reports came from the following cities: London, Poplar, Hackney, Croydon, City of London, Barnet, Hammersmith, Southwark, City of Westminster, Newham, Wandsworth, Orpington, Ilford, Wembley, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 5 minutes ago |
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Internet | 6 minutes ago |
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Wi-fi | 20 minutes ago |
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Wi-fi | 48 minutes ago |
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Wi-fi | 48 minutes ago |
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Internet | 1 hour ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Mr. Whizz (@wysiwyg100) reported from Lambeth, England@virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch
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Katie Haisman (@Katie3boys) reported from Eltham, England@virginmedia shocking service with the internet
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Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
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Manan (@manan2661) reported from Barnet, EnglandHi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾
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royal 🌈 (@elthampalacegay) reported from London, EnglandOr #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Matrim Red Hand (@tripodmatt) reported from Islington, England@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@virginmedia I work from home and have other work to do which all requires an internet connection. I really should not be having these problems for almost 3 months now. It is impacting my work a whole lot
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Snatch (@U2Gorilla) reported from Southall, EnglandPossibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.
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Robbie_Spice (@RobbieSpice89) reported from Paddington, EnglandSo after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml
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Lee Neale (@lhntennis) reported from Richmond, England@virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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Z (@PrivArsenalFtbl) reported from Tottenham, EnglandI give up with @virginmedia, I just renewed my contract as well **** you pieces of shits
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Keef Gibbs (@Keefidentity) reported from Merton, England@virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Mackie (@jamesiemack) reportedNearly 20 yeara with @virginmedia and since I have cancelled I have been hung up on, lied to, no contact since raising an official complaint about 14 days ago and arranged pick up for equipment to have nobody turn up.. Please get it sorted.. Absolute joke
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stacey mapstone (@stacey78) reported@virginmedia When I say intermittent I mean daily. The dates change & extend every time I call, I spend hours calling!. I would like someone to call me & sort the issue out. I have been calling for a year sorting out my rubbish service, it’s only been a month for this particular issue.
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Security Analyst @ SRSRM (@Selyst) reported@n_rh1992 @virginmedia I don’t think VM tip over more or less than any other provider. We had to bite the bullet and buy a dongle to provide diversity of service. I claim it back on expenses.
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Peevs (@yvonne_perrot) reported@virginmedia Thanks I'll try that was just confused by the service status message
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❥ Ellese (@nasherxxx) reported@virginmedia hello, can you help me change my payment date please? I’ve looked on the app and I can’t find where to change it. Thank you.
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Bradley Feller (@bradfel) reported@virginmedia There is someone at home and I can ask to do that, but I was told by 3 technicians yesterday that our hub is showing it’s offline, so not sure if that will help. I’ll ask her to do that and let you know
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Mike Isherwood (@mikejtisherwood) reported@virginmedia It’s like you’re addicted to bad service and cannot see the doom loop you send your customers through. This is not what I expect of Virgin - a brand I’ve admired and promoted for years. Now I’m complaining on Twitter and you still don’t get it.
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Fitbaw Cairds (@fitbawcairds) reported@jamesiemack @virginmedia Customer service is shocking. Every conversation I’ve had with @virginmedia has resulted in an issue. No interest in helping with complaint and they almost ruined the Cup final for me. Like yourself plan to cancel when contract ends.
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Berni Ebbs (@berni_ebbs) reported@virginmedia Boxes arrived yesterday afternoon.... set new box up downstairs after 30 mins on phone to technical team to find it has not resolved issue....you really need to sort this out....4 months it has been like this.... not happy!
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David O'Callaghan (@mrhutzir) reported@virginmedia Hi got an issue with cash back from quidco on a new Virgin phone account, quidco say I need to contact someone who has links to them in Virgin Media but I don’t know how and your customer service not helping, how do I solve this please? Thanks