Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3 and NW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 01/17/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, London, Hackney, Beckenham, Chigwell, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest, Ilford and Mitcham.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • walshChanny Channy (@walshChanny) reported from London, England

    @virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand for infrastructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+  during WandaVision?

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    5th visit in 20 days from @virginmedia today to fix my broadband. Am I confident they'll actually give me the service they charge me £112.50 a month for? Am I hell. Can I actually get thru and speak to a virgin employee? Don't be ridiculous.

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues?

  • walshChanny Channy (@walshChanny) reported from London, England

    @virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision

  • PeteAustin_ Pete Austin (@PeteAustin_) reported from Kensington, England

    @virginmedia My partner - a current Virgin customer - just got *HUNG UP ON* by one of the rudest customer services advisors I’ve ever heard in my entire life. Abhorrent customer service. Absolutely shocking.

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    @virginmedia without a doubt the worst company I've dealt with. But they have a great person in Stefano, an engineer in the SW4 area. He has actually gone above and beyond to provide some customer service. I hope Virgin notice this, but they probably won't.

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand or infrastructure issues, networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?

  • Adrianmilesarch Adrian Miles (@Adrianmilesarch) reported from London, England

    @virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.

  • subhendudey Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    @virginmedia Please train your CSA's. Why they are so rude... Aren't you paying them.

  • JamesJWalsh James-J Walsh (@JamesJWalsh) reported from London, England

    @virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.

  • Adrianmilesarch Adrian Miles (@Adrianmilesarch) reported from London, England

    @virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.

  • bazelrock Paul Berry (@bazelrock) reported from Tottenham, England

    @sainsburys Update, it might be @virginmedia with the problem.

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia slow internet in NW9 - please help!

  • RMotti Ricardo Motti (@RMotti) reported from Richmond, England

    @virginmedia They can't give me any credits or any reduction in price while engineers can't visit to change the box location. Only way not to pay for the TV service would be to downgrade my bundle, but that means I'm not eligible for 'new client discount', thus I don't save anything. 🙄

  • billosmond bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia Just to update you. Engineer came round on Monday and informed me there was a local issue with broadband that @virginmedia were aware of and was surprised I had not been informed. The last engineer who came round seemed unaware of this!!! How do I get compensated? Anyone know?

  • billosmond bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia Just tried that. Endless waiting and ended up exactly where I started. Just can’t speak to a human and explain my specific issue.

  • alext87uk Alex (@alext87uk) reported from Watford, England

    @virginmedia is there an issue with WiFi ? Currently have none in Wd18 area

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • akashkedia84 Akash (@akashkedia84) reported

    @virginmedia I called up customer care number..they did checks. restarted equipment etc and then confirmed there is a fault..i am sick and tired of your service..jt has been nothing but a nightmare

  • _SanDhanda_ SanDhanda (@_SanDhanda_) reported

    @SimShergz @virginmedia Apparently it's a thing for bare people. Used them for a year, so ****

  • benmevans Ben Evans (@benmevans) reported

    @virginmedia I've followed these steps two or three times over the last few days and I still have the same issues.

  • Oofkah Sally (@Oofkah) reported

    @odekul @virginmedia @virginmedia don’t seem overly concerned about bad public feedback, do they?

  • oheilis John Healy (@oheilis) reported

    @virginmedia trying to port my number across having received a new sim. Fill in the form online and it says there is something wrong. When I call tech support (at 3pm on a Wednesday) it says the dept is closed. Can you help?

  • BethB80 Amy B (@BethB80) reported

    @virginmedia At least I assume it is? Been having really bad problems with connectivity the past few days, freezing and dipping in and out of calls

  • BrandonVoir Ventì Mocha (@BrandonVoir) reported

    @virginmedia your broadband is asssssssssssssssssssssssss as in *******. it’s ****. dismal. shambolic. ugly. it’s bad. its really ungood. do you see what i’m gettin at here?

  • NoGuyTest786 NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

  • Weezy_IPD WEEZY (@Weezy_IPD) reported

    @virginmedia since i had my new hub everything seems fine i had a complaint which has been over 8weeks and where is this automatic compensation scheme

  • dodsy1 gemma mcmahon (@dodsy1) reported

    @virginmedia I phoned up on thur as my broadband only covers three rooms in my home, even with a booster. I was advised because I have the oophs package I would get the wifi pods free but ur system was down so he couldn’t do anything and I should call back the next day. I did and that’s the