Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southall, London, Ilford, City of London, Barking, Hammersmith, City of Westminster, Croydon, Wembley, Islington, Hackney, Harringay, Southwark, Hounslow and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Southall |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| London |
Wi-fi | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.
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Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails
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marksonofjohn
(@marksonofjohn) reported
from
Camberwell, England
@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman
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CJ
(@ZJM_331) reported
from
Islington, England
@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia And now the service checker doesn't seem to be working either....
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.
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Umar 馬 ➡️ 🇨🇭
(@UF1902) reported
from
Hounslow, England
@PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Copas82
(@Copas82) reported
@virginmedia The service is apparently down in my area, that's all it says.
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Me on the Hill (in the surround) 🌇
(@cbradbee) reported
@virginmedia On all devices. Hub is V6. Just a white light. Apparently we have been told it's a network issue confirmed by phonecall. That was last Monday. Have had no updates.
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Miriam
(@mimms1013) reported
@virginmedia It didn't need resolving because no new contract had been assigned. However, one automatically appears on my online account, saying I'm in contract with you. It can't be legal to issue me with a dated contract which you acknowledge is not in place. 1/2
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andreinavargas
(@AndreinaVargas) reported
@virginmedia As you can see not even connecting directly to the router. Since last week I've been having this issue and I'm seeing lots of people complaining about this on twitter so its not just me. Can you please explain what is going on?
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Jade Bassett
(@missjade_taylor) reported
@virginmedia is everyone’s broadband down today? My Wi-fi is not working and from looking on your Twitter very few people’s is! Is it likely to be fixed tomorrow?
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Lewis
(@Lewis31m) reported
@virginmedia I also tried calling, but don’t think the person I was talking to really understood the issue despite describing it to them multiple times, you’re support is really bad.
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Nicola Sheehan
(@NicolaSheehan) reported
@virginmedia is there issues with certain channels on virgin TV tonight and last night. Half the channels on my TV have stopped working 2 nights in a row. Thanks
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Copas82
(@Copas82) reported
@virginmedia Broadband down, currently waiting for chat and have been for the last 30 mins.
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bean
(@beansandwaffles) reported
Please please help, I can’t afford to be paying so much for this bill for such a bad service and neither an my mum who’s in her 70’s! You’ve basically cut her off from everything this month, first her tv, now WiFi. @VirginMediaIE #virginmedia
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Charlie
(@monk_charlie) reported
@virginmedia Our house pays for fibre 200 but two of the rooms in the house don't get a reliable signal at all and considering we pay £37 a month I would've thought it should work