Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 11/30/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Hammersmith, London, Bromley, Southwark, Croydon, Hampstead, City of Westminster, Newham, Muswell Hill, Southall, Camden Town, Barnet and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomIlford Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomBromley Internet
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • davidjoneshome DJ (@davidjoneshome) reported from Wandsworth, England

    @virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    @virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    @virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from London, England

    @virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem

  • stevefarrell16 Steve Farrell (@stevefarrell16) reported from Poplar, England

    Hi @virginmedia - your team turned up on Monday, couldn’t do the job so said they would be back today; 2pm and still no sign having been promised “we’ll be done by 3”. Really unacceptable & no help.

  • Dean_Pallant Dean Pallant (@Dean_Pallant) reported from Lambeth, England

    @ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!

  • chippers34 Lloyd-A-Tron (@chippers34) reported from Wandsworth, England

    @virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from London, England

    @virginmedia All working now but customer service has been a nightmare

  • eatsruns Sarah (@eatsruns) reported from Tottenham, England

    @Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @virginmedia cheap labour in Bangalore = terrible customer service ..

  • OnePavedCourt One Paved Court (@OnePavedCourt) reported from Richmond, England

    @virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen

  • DavidClark38 David Clark (@DavidClark38) reported from Richmond, England

    Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.

  • benrobart 「Ben Ⓥ」 (@benrobart) reported from Hammersmith, England

    @virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.

  • lazis002 Stefan lazic (@lazis002) reported from Watford, England

    @virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.

  • Emma_Campaigner Emma (@Emma_Campaigner) reported from Lambeth, England

    @virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue

  • annikaallen Annika Allen (@annikaallen) reported from London, England

    @virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛

  • sweetbriar49 Jonathan Blake (@sweetbriar49) reported from Lambeth, England

    @virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare

  • oprahwinfrey420 Edin Imsirovic (@oprahwinfrey420) reported from Wandsworth, England

    @virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Pilchardface Richard Hayes 🏳️‍🌈 (@Pilchardface) reported

    @virginmedia I own the land, not the tentants. I managed to speak to the engineering company directly and they have stopped all works straight away and will cancel the installation with yourselves

  • Two_Fist Tony (@Two_Fist) reported

    @virginmedia just moved home taking out the Fibre 500. 3 days I have experienced internet not working, every time I call virgin it scans equipment saying needs restart. I am not able to speak to someone and log loss or service.

  • VirginMediaCare Virgin Media (@VirginMediaCare) reported

    @sofia18805377 @virginmedia Hey Sof! New customer will receive better offers however our cancellation department will have offers available to discount you from the top price. Call 0345 454 1111 and press option 1, 4 and 4. Hope this helps.

  • BenMTobin Ben Tobin (@BenMTobin) reported

    @virginmedia Yes ... I've done that. And was then cut off when I eventually got through after speaking to 3 people who couldn't help me.

  • weezi84 Claire moreland (@weezi84) reported

    @virginmedia Hi partially solved still further issues with your systems so cannot raise billing issues I have to yet again call back

  • VirginMediaCare Virgin Media (@VirginMediaCare) reported

    @millsyblue @virginmedia Okay! Our faults systems are down currently. A quick way to bypass standard faults holding time is to call 0345 454 1111 and key options 1, 4, 4. You’ll then get through to the care / disconnections team. They will have a direct number to the faults department and be able to..

  • rufusthedog121 Ricky Gonzalez (@rufusthedog121) reported

    @virginmedia so a new customer can sign up and pay £51 a month for the full tv package but existing customers have to pay £70+ nice to see you looking after those that have already paid thousands to you.

  • millsyblue Steve Mills (@millsyblue) reported

    @VirginMediaCare @virginmedia At the moment... a couple... been poor for some time now.

  • amyyhowarth Amy Howarth (@amyyhowarth) reported

    Hi @virginhelp @virginmedia, intermittent tv and broadband service in bn11 area not showing up on the app. Broadband cutting out every 15 minutes or so for the past hour. Ideally need stable Internet for this evening as will be doing uni work. Please help

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?