Virgin Media Outage Report in Camden Town, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Camden Town come from postal codes NW3, NW5 and NW1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Harringay, Barnet, Southwark, Hammersmith, Chingford, Enfield Town, Hackney, City of London, Newham, Wandsworth, Southall, Ilford and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Harringay |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
-
Christian Furr
(@Pientello) reported
from
Richmond, England
@smittyonline @virginmedia Virgin Media has been down in Richmond upon Thames since 9am Thursday 19th December. Over 2 days now at the busiest and most needed time of year. No Internet, phone, TV or customer service information. Shocking
-
Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia your site states the issue will be fixed by 1600hrs today Friday and they laughed apparently it will take them days to install new cables and make the intricate connections to each fibre optic strand. They said they were likely to have it all working again on Monday
-
Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@virginmedia @Baxter53Katy @virginmedia if anyone estimated something was only a couple of hours, and it turned into 5 days (5 days compared to 3 hours is 6000% difference) there is something majorly wrong with the estimates. Especially if the pictures of the issue are anything to go by.
-
Egemen Onen
(@egemenonen) reported
from
Richmond, England
@virginmedia unbelievable - 72hours without wifi and very poor customer service. Cant wait to end my contract.
-
Tom Chant
(@Tomch1966) reported
from
Richmond, England
I thought the design of the internet provided redundancy but @virginmedia seem to have relied on one point for all of SW London. One broken cable kills TV, broadband and phone. Time to move provider.
-
Alex Marriott
(@Leximar2009) reported
from
Kingston upon Thames, England
engineers in New Malden saying a large foundation drilling machine on an adjacent property drilled into a duct containing the fiber optic cables causing the problem. they said that the Virgin site states the issue will be fixed by 1600hrs on Friday and they laughed @virginmedia
-
Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
Appalled by lack of response from @VirginMediaCorp @virginmedia to me, colleagues & most importantly thousands of customers struggling without broadband, phone or TV for at least 2 days. Lack of info and misleading fix times unacceptable. An urgent case for @Ofcom to investigate
-
Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
@janeillustrates @bristolboudicca @VirginMediaCorp @virginmedia @Ofcom If she receives any care support, the agency ought to be checking up on her more regularly. That doesn't help with the isolation of no TV though.
-
Thomas Moore 🏳️🌈
(@Theoryjoy) reported
from
Kingston upon Thames, England
We are having to play monopoly as the Virgin broadband is now down for the third day in a row in New Malden. We are unable to stream Christmas carols and watch cheesy Christmas films. This could make or break us :-) @virginmedia @ofcom #virginmedia #ofcom
-
Luiz Otavio
(@llima3000) reported
from
Merton, England
@dodofrost @virginmedia No, it’s already showing 9 AM 23rd Dec... it’s a complete disrespect with the customer! If they had a fibre cable broken is not my fault, they should have a quick response for this kind of fault, a workaround, but no, they just keep pushing the date forward without any notice...
-
Gary
(@PilotBoyGD) reported
from
Merton, England
@alexodam @virginmedia I'm in Raynes Park... Fix estimate now Monday morning at 9. Three days without broadband man. And I thought no nut November would be hard.
-
Rus Andreea Emilia
(@AradDeea) reported
from
Merton, England
@virginmedia I can’t believe it takes so much time to fix these issues, it’s been 3 days and now I got an email that it will only be fixed on Monday, this is outrageous. Such an awful company, you have no respect for your customers!!! Shame on you
-
Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
-
Billy Martin
(@thistle5460) reported
from
Richmond, England
I swear if @virginmedia don’t get this issue resolved I’m going down the pub
-
ian donald
(@iandonald71) reported
from
Richmond, England
@virginmedia @munirawilson deadline No6 looming 5pm Saturday to fix the loss of service will it be yet another promise broken #tellusthetruth
-
Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
So 4th different #virginmedia estimate time and date for returning service passes and surprise surprise they just extend the estimate again. They are making it up. Went from 5pm today to 9am Monday this time
-
Sarah Cox
(@SarahCo85095085) reported
from
Richmond, England
I cannot believe we are still without a service @virginmedia in SW London. Please give us a sensible update - it is the least that can be expected after 3DAYS of no service. It is an utter disgrace. Already looking for a new provider #virginmediadown @Ofcom
-
Denise Tomlinson
(@DustySubstances) reported
from
Richmond, England
@hamptonbaglady @munirawilson @HamptonPN @VirginMediaCorp @virginmedia @Ofcom @UKLabour Which wouldn’t have stopped the outage of course
-
John Steele
(@Chilly_in_the) reported
from
Merton, England
So now two full days of no internet or Tv. Seems some muppet put a digger through the fibre to local hub. It’s amazing how much we’ve come to rely on it for al sorts of things. Banking probably being the most useful. Anyway crack on & fix it @virginmedia I’ve got bills to pay.
-
Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia when will@you update us with some proper information about our Wi-fi outage. More info makes calmer customers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Luther Gravy
(@LutherGravy) reported
@virginmedia I appreciate that & you can't say anything else really, can you? But it's ALWAYS like this when trying to contact you. The message talking about COVID in relation to call wait times makes me laugh. It's never been any different trying to deal with you; pandemic or otherwise!
-
Mark Terry
(@Eltel5150) reported
@virginmedia It seems we we’re premature....engineer didn’t turn up....twice. Another series of phone calls, on hold, VM hung up on Jess at least twice (probs on your line?) now another engineer booked for Monday. But. What a ****-show of incompetent customer service.
-
The voice - of reason
(@CarriMarket) reported
@virginmedia renewed our TV pckg in June on basis of a discount in December - as advised by your Customer Services. Just found out no discounts and price going up 🤯. Very shoddy and complaint lodged.
-
Jack Morris
(@JackJsmorris1) reported
@virginmedia is the internet down in the Manchester M34 area restarted the hub 3 times and still not working
-
Nigel W
(@nigelswat) reported
@virginmedia had my mobile number fraudulently ported last Friday and still waiting for you to get it back, not good service! Not keeping your promises!
-
Jonathan Goodwin
(@mrjcgoodwin) reported
@virginmedia It's a joke. You're clearly trying to bury the issue. This will now be about the 6th time I've explained the issue to members of your team. Can't imagine telling my customers 'I know the service you pay for is broken, but go join a web forum and maybe someone will help' 🤔
-
Kirsty Thomson
(@Doug_Aroo) reported
@virginmedia I have been trying to contact your customer services now via text, email and phone for days with no joy! Absolutely appalling customer service with a product currently not fulfilling promise. Would appreciate a response!
-
SH🎄RON
(@DoctorWarmflash) reported
@virginmedia my broadband has gone down three times this week for several hours and it seems to be a fairly widespread problem locally. Lots of us are working and studying from home - what’s going on?
-
Josh
(@joshlwilliams93) reported
@virginmedia hi, is there any issues in CF23? Run all tests, rebooted router multiple times but internet is not working. Considering we work from home it’s not ideal.
-
Timmy10P
(@TimmyLeeOwens) reported
@virginmedia The message team is a copy and paste service by the looks of it. They’ve told me multiple times to turn it off and on, and wait 30 mins.. and that’s about it. No actual useful troubleshooting.