Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW3 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Kensington, Croydon, Waltham Forest, Ilford, City of Westminster, Hammersmith, Hackney, Enfield Town, Hampstead, Harringay, Barnet, Southwark, Chingford and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
TV | |
| Kensington |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out
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marksonofjohn
(@marksonofjohn) reported
from
Camberwell, England
@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
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Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails
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raimundo vazquez
(@raimundo) reported
from
Tottenham, England
Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!
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Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jake lucas
(@barriescott) reported
@virginmedia I have tried it the second time the first time was via the online chat I encountered a lot off issues of getting disconnected from the agent regularly second time ordered via the online shop
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jake lucas
(@barriescott) reported
@virginmedia Absolutely nothing ...my order has been parked due to a mismatch of information considering it’s all been taken off my tv, broadband and phone service I’ve cancelled and tried to reorder and still having the same problem
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Gemma Aldridge
(@MirrorGemma) reported
@virginmedia Yes and I got through to a human who said I’d come through to the wrong team and I needed “home move” team - even though I am not taking my services with me. She assured me there is “no call queue” for this dept but then I was on hold for another 15 mins. Pls help
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Ma93
(@Mark80679424) reported
@virginmedia @myboringhandle Is web chat available for all? I also have an issue that has not been addressed
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Matthew Merrill
(@MattMerrill85) reported
@virginmedia Is it not being looked at as a complaint about the awful customer service I’m being given? I’m so unhappy I can’t put it into words.
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Alexis Taylor
(@captainalexis) reported
@virginmedia I hope I’m due a refund from no tv service for a weekend. I take it that’s what happens?
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darren
(@Darrenm_94) reported
@virginmedia Stated what I already knew said it was resolved with out actually doing anything then said she was closing the complaint which has led me to making a fourth one
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Max Gilbert
(@mgilberties) reported
@virginmedia Back up to normal now.... but I’m not working and stressing about crappy connection and low speeds. What can be done about the constant issues I face? It was reported as a known fault on the customer portal but these issues are constant.
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Darren Lingard
(@DarrenLingard) reported
@virginmedia Right here we go again. It’s just gone 4pm and the speed is down to 25meg. This smacks of throttling back. Looks like you’re back to your old tricks, fuming😤
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Andrew Robson
(@roband67) reported
@virginmedia no cable/ internet service for over an hour, how do I log this as a recurring service issue?