Virgin Media Outage Report in Camden Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Paddington, Poplar, Barnet, Ilford, City of Westminster, Newham, Southall, Harringay, Enfield Town, Hampstead, Croydon, City of London and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| Paddington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@virginmedia I have had no broadband for nearly 24hrs, an area issue apparently and you have a fix time of 03/02/20!!! #nothelpful #peedoff
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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David Howorth
(@dhoworth1) reported
from
Esher, England
@virginmedia Still no broadband and no communication. Why do I the customer have to chase you to get an update. Why do you not contact me - email/call etc #poorcustomerexperience
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Chris Hall
(@chrishallrides) reported
from
Hackney, England
@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
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Vinny Davidson
(@Vinnyd82) reported
from
Kingston upon Thames, England
@virginmedia The issue is with the virgin go app on my mobile. Channels such as BT sport are not showing....
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
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Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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Bryan Scott
(@lifeofbry) reported
from
Lambeth, England
@SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta
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Luke Major
(@Luke_major) reported
from
Richmond, England
Anyone else having broadband issues with @virginmedia ..... AGAIN. #Broadband #VirginMedia #TW10
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Karl F
(@kazfla) reported
from
Southall, England
@virginmedia thanks virgin media for a wasting 5 hours of my day waiting for an engineer after I reported a fault with my landline on Sunday. Turns out it was a problem with your cabinet so the engineer didn't need to check my property.
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account
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Charlie Baden
(@CharlieBaden1) reported
from
Wandsworth, England
@virginmedia Your WiFi service has been down for 5 hours any update
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Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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Antoni Luke Kijewski
(@BonjourAnt) reported
from
Croydon, England
@virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status
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Andrew Burdett
(@andburd) reported
from
Camden Town, England
@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia your broadband service is down again in SW13 tired of arguing with your Indian call centres who never see any network problems and ask me to turn off and turn on my router! Seriously that does nothing, loose the script!
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
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Luc Coiffait
(@Luccoiffait) reported
from
Poplar, England
My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Mac
(@AngelaMac01) reported
@virginmedia The engineer said he would come back but he never did
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SimmyUK
(@SimmyUK) reported
@virginmedia On Monday I spent over an hour with one of your people arranging for an equipment upgrade, only to find out today, speaking to a different person, that my time was completely wasted. Today, after 40 min, the call was cut! Please can someone help???
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MegzMarine
(@MegzMarine) reported
@virginmedia I have tried to speak to the teams under customer service on the phone. How will I know this won't be a loop situation like the last multiple attempts?
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Neal Endean
(@nealendean) reported
@virginmedia 48 hours of continuous service interruption to SW18 3 area code. Over 100 homes on our street affected, not to mention the 10-15 other outages last 6 months. We need a VP to make contact. @Ofcom @WeAreOpenreach is digging this week fibre expect every one to cancel!!
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Nick Armes
(@ArmesNick) reported
@virginmedia What has happened to virgin mobile today, I have a monthly tariff contract. Signal is very intermittent. No calls, texts occasionally coming through in batches. Anything to do with shutting down 127,000 payg customers.
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Nath🗣
(@Nathwba00) reported
.@virginmedia I’ve recently had a new sim and my signal is woeful wherever I am, I can’t send texts/receive texts aswell as I can’t call or receive calls. Any help please ?
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Kieran 🙃 🏳️🌈
(@KiErAnStAmMeRs) reported
@virginmedia Please can you send me an email address to cancel my contract as i’ve tried calling for 5 days, several calls each day and no answer, wanted to discuss a renewal but i’ll just cancel now seeing as i can’t speak to anyone. Shocking service.
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Karen Sullivan
(@OrendaBooks) reported
@virginmedia Do you have issues in SE21? Wifi has been AWFUL all week and keeps cutting out for hours!
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viren
(@Jambobwana) reported
@virginmedia service is so piss poor that I cannot even get through to cancel my contact. Trying to talking to VM is so excruciating
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Chloé Rotureau
(@Chloe_ljR) reported
@virginmedia where do i make a complaint?