Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 12/04/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Camden Town, London, Southwark, Croydon, City of Westminster, Hackney, Ilford, Newham, Wembley, Orpington, Waltham Forest, Ealing, Southall and Watford.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Still no TV or WiFi. @virginmedia are complete crap. Avoid at all costs.

  • SeetalRihal Seetal Rihal (@SeetalRihal) reported from Ilford, England

    at this point, Virgin Media should start paying ME to use their crappy Internet service

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.

  • garygilligan Gary Gilligan #BLM #FreeNazanin #GTTO #3.5% (@garygilligan) reported from Harrow Weald, England

    @virginmedia I never lost connection to the router. The status said "Connected, no internet".

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data

  • GabsdAprano Gabriella d'Aprano (@GabsdAprano) reported from Esher, England

    @virginmedia You know about the issue, you’ve advised that you know about the issue. Please don’t send me generic emails to bide time, to look like you care, please just fix it.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?

  • garygilligan Gary Gilligan #BLM #FreeNazanin #GTTO #3.5% (@garygilligan) reported from Harrow Weald, England

    @virginmedia , your broadband "service " is redefining poor today.

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system

  • SaraNelsonRGN Sara Nelson (RN, QN) (@SaraNelsonRGN) reported from Bromley, England

    Very irritating @virginmedia after having spent 2hrs 15 mins on the phone using husband's mobile and sent to 3 different departments you cut me off! Phone still not working and my package not changed!

  • jaykayred jackie wilkin (@jaykayred) reported from Merton, England

    @virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • missradhikaj Radhika Jesani (@missradhikaj) reported

    The worst internet provider goes to @virginmedia I’ve just spent 41 mins trying to log on from home… done all the trouble shooting and still nothing! #useless #worstservice

  • Kumaranism Dr Kumaran (@Kumaranism) reported

    @drandrewmackay @virginmedia Definitely had this. “What? You mean you’re not having problems? Let us fix that for you.”

  • gsethi2003 Gurvinder Sethi (@gsethi2003) reported

    @meryls_ @virginmedia Just try getting your network going first.I have yet another outage Sunday 7th Nov 21 after having 2 earlier in the week.Had a 3 day one earlier in the year and many days I lose connection for a few hours.I have a 1gb XL package paying £115pm and worse than my son's 35pm with BT

  • Antoinne73 Vampire Bait (@Antoinne73) reported

    @virginmedia Yes, service was apparently good

  • be_mollymoo Molly (@be_mollymoo) reported

    @virginmedia So fed up. My SIM card was cancelled in error. Was sent a new sim & it isn’t connecting to the mobile network. Sick of being fobbed off by offshore agents. Can you please contact me/provide me with a suitable contact that can resolve my issue ASAP please?

  • tartanspice77 Anne Horsburgh (@tartanspice77) reported

    @ScottishPower must have the worst customer services than even Virgin media when it comes to listening to their customers and that's saying something. How they can justify charging double for low consumption compared to what I was paying when I WAS using power, is beyond me.

  • TawnyOwlGM Gail Maxwell (@TawnyOwlGM) reported

    @virginmedia shocking handling of a complaint- you don’t ring back and then email to say the complaint is resolved. No it isn’t! Customer service is atrocious!

  • stecoyne ste coyne (@stecoyne) reported

    @virginmedia I did both it is back on at the moment but this happens every so often and I would rather it gets sorted so it doesn't happen again as the service is getting paid for.

  • au_krypto YESTERYEARS (@au_krypto) reported

    @virginmedia @YODELhell @shenry1972 What a terrible reply from you virgin! Just pass the buck! I think the reply should have been based on supporting your client!!!!

  • marshp42 Phil Marsh (@marshp42) reported

    @virginmedia #virginmedia Hub 3 only supports WPA2 when will Virgin swap out for routers supporting WPA3 Personal is the newest, most secure protocol currently available for Wi-Fi devices. It works with all devices that support Wi-Fi 6 (802.11ax), and some older devices too.