Virgin Media Outage Report in Camden Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, London, Richmond, Southwark, Hammersmith, Hampstead, Hackney, Mitcham, Wembley, Welling, Harrow, Barnet, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Jack Barry
(@JBazzler) reported
from
Lambeth, England
My internet has been down for hours. But there is no way to contact @virginmedia. They are had at customer service. If I don't get internet soon I will go mad like in the Shining and there will be no Edinburgh show for anyone
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
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Dave Mauger
(@DaveMauger) reported
from
Wandsworth, England
@virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.
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Nicola Fish
(@Nicolanoodle) reported
from
Kingston upon Thames, England
@virginmedia I totally agree. Sadly it doesn’t seem that easy. I repeated at least 5 times ‘I’d just want to cancel my account’ to no avail.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia can’t believe an engineer came to this morning to fix internet, by the afternoon it’s it’s not working, Indian call center have no empathy, lost for words
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
Because every interaction with @virginmedia on any customer service channel is enough to make me want to open a vein.
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David O'Hanlon
(@calmspacecoach) reported
from
Camden Town, England
@virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
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Sammi T
(@Sammi__B) reported
from
Camden Town, England
@virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@pixelandsoda @Senna82 @virginmedia Still no joy in BR1 4A... Also met with clueless customer support who had no idea there was an issue / not seeing a reported issue on the system.
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Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Williams
(@CraigLewis1990) reported
@virginmedia No I can check a bill, just can’t do anything regarding my account online. Being on hold and unable to speak to anyone on that phone line (or passed from one to another with 25 min wait times) is the reason I tweeted you in the first place! I can’t speak to anyone who will help.
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Daniel McGill
(@danielmcgill91) reported
@virginmedia No equipment on-site. This is not a self-install. An engineer called 4/5 weeks ago to bring the cables into the living room. A two-man install team due to arrive this morning - they didn't show. I won't cite the excuse your phone support team just gave me. What do I need to do?
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Ed61
(@Ed6114) reported
@virginmedia Yes, we probably all do this all the time and there are no known faults, and yes done the unplug crap a thousand times and guess what theres no change. It’s about time Virginmedia dealt with all these issues or admitted the service isn’t what we pay for and gave refunds.
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Kiki💜
(@itsquiannaxo) reported
Honestly I hate virgin media; my connection is so bad 😭😭
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chris floyd
(@mrchrisfloyd) reported
I’m pretty sure Virgin Media is run my clowns! Absolute shambles of a company. I wouldn’t advise anybody to get internet with them. They’re quick when you first go with them and then you get slow speed issues after 5-6 months. Avoid and go elsewhere @virginmedia
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AaronClarke☆
(@aaronclarke24) reported
@virginmedia I have already explained the problem, look through the tweets.
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Kelsey Fletcher
(@kelseylissa) reported
@virginmedia My WiFi has been down for 3 days and we can't get a hold of anyone to fix it. This is ridiculous called 3 times and all three times I have waited an hour and then mid sentence I was hung up on. Nobody called me back I've put in complaints in online and still nothing.
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One Kings Heath
(@KingsHeathLTN) reported
@tomfenn8 I had to continually report @virginmedia boxes near me. One was open for literally months and was a clear breach of privacy because home address labels had been attached to cables. Then you have the problem of nasty vandals snipping wires "for a laugh". Sorry, Virgin are jokers
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dying4apint
(@paulmcneill67) reported
@virginmedia I will raise a complaint this way can you please send me the address for the CEO AS I want to discuss this with him separately
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dbod
(@dbod37084413) reported
@virginmedia @DeanCallan Rubbish service all the time. Expensive too. I will NEVER go with them again.