Virgin Media Outage Report in Camden Town, Greater London, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW3 , NW1 and NW5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Camden Town, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Poplar, Wembley, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, Ilford, Southwark, Kingston upon Thames, Westminster Abbey, and Brent.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 1 minute ago |
|
London
|
Wi-fi | 2 hours ago |
|
London
|
Wi-fi | 7 hours ago |
|
London
|
Internet | 8 hours ago |
|
Hammersmith
|
Internet | 10 hours ago |
|
London
|
Wi-fi | 15 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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DJ (@davidjoneshome) reported from Kingston upon Thames, England@virginmedia Hi, I just received my bill for December, and no compensation has been applied. Can you please confirm how you intend to remedy this (I did register the outage online)....#virginmediaoutage
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Nico Macdonald (@Nico_Macdonald) reported from Poplar, England@virginmedia Thank you. I'm way beyond reviewing your site for tech support (which is limited) and have cancelled my account. I asked Virgin Media to take some responsibility for 5 months of problems by not charging us for the 30 day cancellation period but they wouldn't even consider this.
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Sana Kardar (@sanakardar) reported from Kingston upon Thames, England(2/2) - not to mention the internet quality is extremely poor since the services have been restored and the whole system needs to be restarted each time I need to use it. Terrible customer services and what else can be expected from @virginmedia
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Aubrey Davis (@aubreydav1s) reported from Ilford, EnglandSeason’s greetings to @virginmedia Broadband unusable for over a week now. The ETA to fix is 2nd Jan, when whoever’s job it is to fix my issue comes back from their break. I especially enjoyed the staff who refused to put me through to a manager even though I asked 4 times
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dmxcrew (@dmxcrew) reported from Camberwell, England@virginmedia Engineer noted it last month when he fixed telephone line. It has become worse overnight, probably hit by a car. Have reported via virgin media online complaint also.
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glen william pratt (@glenwil) reported from Poplar, England@virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.
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Rob Trog (@1troggy_FFC) reported from Richmond, England@JockItch96 @virginmedia Don’t know how many times I’ve told you mate, the worst company in the world. When I cancelled them they carried on trying to take money then put a black mark on my credit file for non payment. Wouldn’t use them if they were the only choice!! Go Sky!!
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Russ Shaw (@RussShaw1) reported from Hammersmith, England@GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!
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Matt White (@mattwhiteski) reported from Tottenham, England@virginmedia 2 weeks with no internet. Four phone calls (one hour each). Three engineer visits cancelled. I even tried calling you BEFORE today's engineer visit to try to stop you cancelling it but no luck. Please help. Nobody on the number you provide is able to do so.
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Patrick Barrett (@Patrick60425645) reported from London, England@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
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H-Town (@letsbhavinu) reported from Hackney, EnglandI would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough
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G.Marshall Gleghorn (@gary2323) reported from Merton, England@virginmedia any news on KT3 internet/tv issues, day 4 now of nothing and it’s Christmas
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Mrs R (@KateRenton) reported from Merton, England@virginmedia It was registered online with yourselves. You’ve still sent me a full invoice for loss of service in December. Don’t send me links I’ve already completed.
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It’s only curly at the front ✋🏻 (@sladey66) reported from Camberwell, England@virginmedia Yes. Someone from our street reports a broken box at least once every three months
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Ria Hall (@memyself_n_boo) reported from Enfield Lock, EnglandParents have had ongoing issues with their internet from @virginmedia for last 6yrs! Had NO internet all over Christmas, new router received still not working. Told due to the size of their house. Now being told have to pay another 30 days for something that doesn’t work
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Cameron Falconer (@cameronfalconer) reported from Lambeth, England@virginmedia Our internet isn’t working and there is indeed a service issue in Brixton. Thanks for ruining NYE, Virgin!
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PlaneSimple (@planesimpletra1) reported from Richmond, EnglandStill no TV, phone or internet in TW11 since Thursday morning. Their website is showing no known issues in the area! What an incompetent and disgraceful company @virginmedia
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Mrs R (@KateRenton) reported from Merton, England@Chelsea1504 @virginmedia We lost service on Thursday 19th December at 9:30 am we regained service at 6:00am on the 23rd December. There were talks between @virginmedia and local Cllrs that full refunds will be given from first to last day. Let’s hope that @virginmedia doesn’t go back on their word
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Toni Marshall (@ToniMarshall84) reported@virginmedia I logged complaint in Jan & heard nothing, had to ring for an update, didn't get the best service there & found no complaint was logged. The guy said he'd log one and I'd get an email, at no point did I say that the complaint was resolved but got an email to say it's resolved!!!
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Kate Hollands (@KateHollands1) reported@virginmedia It's asking me to sign in John. I can't sign in. That's why I need help
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Mark K (@kolokube) reported@virginmedia I have called every day for the past five days. Your CS promised to call back – they didn't! I still don't have an incoming service & you can't provide me with a PAC. You are holding my number to ransom. I want compensation for the HOURS spent trying to resolve this. #OFCOM
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Richard Meaghan INTP (@RichardMeaghan) reported@virginmedia @TheBHF @O2 This is fraud and I would like to take it further with the omardsman. I wish to put my complaint through but the email server doesnt allow this and I don't want to phone as it is very stressful.
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Nalles (@antpharoah) reported@virginmedia Unreliable and quite frankly a joke service
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bodywisemum (@bodywisemum) reported@virginmedia Same issue. Flashing power light
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Simon E 🇬🇧🏴🏴☠️ (@thelazydj) reported@virginmedia 3 separate issues. 2 of them say around 16:00 and the other 18:00. None of your engineers working anywhere near my house or surrounding streets so shall I assume this is not a local problem?
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Richard Meaghan INTP (@RichardMeaghan) reported@virginmedia @TheBHF @O2 I have just tried using the customer complaints email and it has be returned back to me. I closed an account in May 2022 and was then charged for following months. I had to pay this to close the account a second time and now I have CapResolve asking me for more money???
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Eddie Vermeer (@Eddie_Vermeer) reported@virginmedia a rival company to yours has just severed the Virgin cable in the road when installing their own cable. There's a hole outside where you can access it to fix it. Except when I called, the soonest anyone can reach this area to fix it is about 72 hours.
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Jay™ (@jasmine_marien) reported@virginmedia I can only check the signal in the rooms where I have signal. If I try and run anything from the room with hardly any, I -understandably- lose signal and it can’t. Like the app won’t even rec WifiMax to me because it will lose signal halfway through checking issues.