Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW1 and NW3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, City of Westminster, Hackney, Newham, Croydon, Ilford, Hammersmith, Southwark, Muswell Hill, Southall, Camden Town, Barnet, Mitcham and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hampstead |
Internet | |
| City of Westminster |
Total Blackout | |
| Hackney |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia can you explain why you broadband team always ask for the router units to be reset! Its the rudeness of being told that a support call cannot progress unless you turn it off and on!
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Hannah Williams
(@flamingnora) reported
from
Lambeth, England
@CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference
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Matthew90
(@MattyCPFC) reported
from
Croydon, England
@virginmedia terrible service, no internet since Wednesday in South Croydon. Been told there are problems in the area, but your site says everything is working. Why would I be able to book an engineer if there are problems in the area.
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Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
@virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?
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Daniel Hillman
(@hillmandan) reported
from
Bromley, England
@virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke
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Daniel Hillman
(@hillmandan) reported
from
Bromley, England
@virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia how can you charge people for a service which doesn’t work and when we’ve finally had enough you are going to charge them £300 to leave! This is disgusting. I haven’t heard from anyone any further about our off coms report. No updates. No customer service.
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Fiona McSorley FCCT
(@Fifimc60) reported
from
Croydon, England
@virginmedia why do we pay so much when TV and broadband not worked all week? 😡Engineer came to neighbour and says its a network problem not likely to be fixed until 10th March. Surely we qualify for refund??
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia I don’t think so but your team has run us through so so many calls and online chats of how to improve service.
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia Hi I'm having device connection issues, intermittent loss of speed or connection. So far today sitting a metre from my unit I have had to use my phone data!
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia Sadly, your team has never made any thing clear at all. About connection, contracts or about how you dupe people into staying with you while you ‘fix issues’ then issues are fixed and because we trusted you were now in a contract we can’t get out of??!??
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia so so upset with your service. We’ve had horrible wifi since day once which has been documented by 20 or so upset phone calls. You say you’re fixing the issue - nothing changes. Now you’re saying if we want to leave you’re going to charge is £300? No accountability.
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia Nothing was made clear to us, this is what I’m saying. If we had known that you’d tie us in for something which isn’t even working we would have left day 1!!! I want to make a formal complaint. Please send me a link or details. I will then be reporting you to CISAS.
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia so kind of you support line staff to answer back to customers who are getting poor service, even better when they hang up on the customer
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia appalling service. Been with you three months of which we’ve the slowest wifi speeds we’ve ever had. We can’t work from home as a result. No accountability or compensation or urgency to fix this. Dreadful.
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Marco Limido
(@flyinglimmar) reported
from
Merton, England
@virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.
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Michael Moorby 👑
(@MMOORBYx) reported
from
Bromley, England
@jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Sloan
(@neilsloan) reported
@DanBiddle @virginmedia Having the same issue here, Dan. Speed tests are fine but every now and again laptops and phones struggle to connect to find a signal.
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kaye challinor
(@kchall) reported
@virginmedia how do we report a fault with broadband when the website won’t let us on and the phone just says your busy and cuts us off? I’m trying to work from home and have 2 children who should be schooling and the service is terrible
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DuffyRose
(@DuffyRose14) reported
@virginmedia We were told two days ago by a member of your team that if a error comes up again, rather than sorting it we can end our contract early. What about the last 10 months of bad connection! We need the internet for homeschooling. Rose.
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Ben987654321
(@ben987654321) reported
@virginmedia Been trying to get support for over a month and not able to get through succesfully. When I did manage to speak to someone I was informed there was a fault and it had been there since the begining of Dec and was miracously being fixed the very day I called. It wasnt Fixed.
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G GP
(@GGP_Quran) reported
@virginmedia been trying to get hold of VM customer service for ages. I've lost access to my account, need help resetting it. Can you help?
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Laura • The Luton Project
(@thelutonproject) reported
Does anyone else internet keep going down with @virginmedia? Been driving me mad for days now 😤
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Rob
(@RobRoobdent) reported
@virginmedia Last Friday (22nd) 1pm -4pm. Fraud committed by staff member on our account, now having multiple accounts and DDs and we wanted to make a complaint but you apparently have now ‘resolved’ the complaint without any correspondence to us.
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Shane Williams
(@distchicken) reported
Hey @virginmedia Your internet is absolutely awful lately which is very inconvenient when me and my wife, who is a keyworder have to work from home. The best is when the connection keeps dropping during her NHS appointments. Trying to call your line just auto hangs up, wankers
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Julia Hackforth
(@JuRobathan) reported
@virginmedia I spent 7 hours on the online chat yesterday with no response, 2 hours this morning and either bounced off calls or had shut when calling - appalling service
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Alice Whittome
(@WhittomeAlice) reported
@virginmedia I have just received a txt message from Aishwarya at virgin media asking me to provide account number to discuss issues... where is Chris? How do I access the web chat with Chris? Please respond