Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 12/01/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Newham, London, City of London, Hammersmith, Southwark, Hackney, Ilford, Paddington, Barnet, Waltham Forest, Hounslow, Bromley, Hampstead and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomCroydon E-mail
United KingdomNewham Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Merton, England

    @virginmedia Online chat waiting for someone to help seem to waste alot of time this week with Virgin

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

  • jrseloto Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

  • SarahMurdock17 Sarah Murdock (@SarahMurdock17) reported from Merton, England

    @virginmedia Two weeks with no service, when we were told it would be fixed Is not good enough. It’s not the first time. We asked to escape contract and were told no. Not happy at all.

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Merton, England

    Dear @virginmedia any chance when a customer twice contacts you cos they want to remove services/reduce bill due to bereavement and bill's being too high you stop trying to sell them additional services

  • marianmartinart Marian Martin (@marianmartinart) reported from London, England

    @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

  • 22craftsman The Whisky Reiver.. (@22craftsman) reported from Watford, England

    @virginmedia Hardly, obviously you haven't read the post correctly. I left over 4 years ago due to your shabby customer service, it's @Jotterface who is now having the problem. Engage brain, open eyes and read the posts first FFS!

  • dreamboatsings Dreamboat (@dreamboatsings) reported from Tottenham, England

    Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.

  • marianmartinart Marian Martin (@marianmartinart) reported from London, England

    @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

  • dreamboatsings Dreamboat (@dreamboatsings) reported from Tottenham, England

    @virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.

  • AlistairParkes1 Alistair Parkes (@AlistairParkes1) reported from Richmond, England

    @virginmedia logged out of my ‘Virgin TV Go’ & unable to log back in, I have been unsuccessfully repeatedly trying to reset my password for My Virgin Media, but unable - as keep getting same error message ‘DEF01’ adding ‘try again later’. Can you help me please? 🙏

  • blue_murdock Ritch Zablan (@blue_murdock) reported from Camberwell, England

    @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

  • jrseloto Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia If you were sorry, this issues was fixed long time ago…

  • MSROPER10 S (@MSROPER10) reported from London, England

    @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

  • KikassP kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Merton, England

    @virginmedia Well would've been useful to know that half an hour ago. What's the point of the online chat if even you guys don't think it's worse using! Doesn't really help

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ibi2001uk Ibi (@ibi2001uk) reported

    @virginmedia Y is ur customer service very terrible. I have been waiting for a resolution for 4 months and the best you guys can do is to write a shabby response. Below are my complaint C-1211201225, C-1711201237, C-1012202029, C-021220754.

  • andipandipoos Andi Main (@andipandipoos) reported

    @virginmedia She had to phone me back, she said 1/2 hour, (it was longer than that.) you would think in that time she would have resolved the issue and said “thats ok mr main your ready to go!” But no she still kept me on what she classed as ‘hold’ (which was mute,) and after several...

  • tweetcoops Lee Cooper (@tweetcoops) reported

    @virginmedia What's the point? You only react to Twitter complaints. The call centre staff don't give a toss. Maybe the CC and Twitter staff should change roles? You take nearly £90/mth for 200MB BB and offer awful customer service.

  • _a24ss AR (@_a24ss) reported

    @virginmedia after being a loyal customer for years virgin media decided to disconnect my phone and broadband services a week early without any notification at all when called all you guys had to say is “we can try and connect you but you will have to pay double the price”!

  • GM52352307 GM (@GM52352307) reported

    @thedogman_918 @virginmedia This was a nightmare for me ended up going to sky as they just kept saying they would issue a credit note then same again next month

  • Philmahermusic Phil.Maher (@Philmahermusic) reported

    @virginmedia Yes I have, and it states there are no issues. My TV Box is also playing up. It's constantly pixilated and on the TV guide half the channels just say "To be announced'. Safe to say there's a problem with it, and before you ask, I've reset it many times. Could you fix this plz

  • JenkinsonQuinn Quinn Jenkinson (@JenkinsonQuinn) reported

    @virginmedia To be honest I have no idea but I believe it’s just the WiFi only all worked before until I upgraded and now I have trouble with everything...working from home has been a pain

  • mclpop Marc Lord (@mclpop) reported

    @virginmedia Wired. I have been a faithful VM customer for 'many' years and can tell when there is a problem. There currently is a big problem and got tickets logged by text and email.

  • Kaywiggo Kay (@Kaywiggo) reported

    @virginmedia Thank you for that phone number i was able to speak to someone called james who was able to help and sort it out

  • KimmieeBreezy Kimberley Veronica (@KimmieeBreezy) reported

    @virginmedia my phone has had no network service for 3 days now- thought it was the Sim so got a replacement and there’s still no network