Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 01/11/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hounslow, Ealing, Hackney, Hammersmith, Tower Hamlets, Waltham Forest, Paddington, Southwark, Bromley, Wembley, Hampstead, City of Westminster and Harringay.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • nizbit Nizbit LFC* (@nizbit) reported from Kensington, England

    @courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect

  • nixearle Nicola Slyper (@nixearle) reported from London, England

    @virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?

  • MattBultitude Matthew Bultitude (@MattBultitude) reported from Camberwell, England

    @virginmedia Still not working. The best @virginmedia can say is “have you tried re-booting” it !!! YES - multiple times. Hoping an engineer might come tomorrow. Sadly a very poor service.

  • adammorris101 Adam Morris (@adammorris101) reported from Camden Town, England

    @virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?

  • amrat_patel_100 Amrat Patel (@amrat_patel_100) reported from Barnet, England

    @ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.

  • Spencer0814 HARRY T (@Spencer0814) reported from Lambeth, England

    @virginmedia @VirginMediaCorp @richardbranson wow! We are barely into the month of August and my broadband service is down yet again!!! The tech team are saying it will take 4.5hrs b4 connection

  • scottdb79 Scott (@scottdb79) reported from London, England

    @virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.

  • bobbybirchall Bobby Birchall (@bobbybirchall) reported from Ealing, England

    @virginmedia why is it absolutely impossible to cancel a contract with you? A communications company that doesn’t want you to be able to speak, write or email them. No wonder everybody wants to leave you. 0 rating for customer care... we’ll keep trying to get hold of you.

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?

  • Lee84036371 Lee (@Lee84036371) reported from Croydon, England

    @virginmedia Need help. My payment from 06/07/20 has not appeared on my bill. Just also received a cancelled DD, addressed to someone else. Not sure where my payment is or why I’ve got email addressed to someone unknown

  • subhendudey Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    @virginmedia I will be waiting for a call from your end as I can see you have sent me the bills on my email asking me to pay immediately. I had used your services since last 10 years. Your service has gone down to worst.

  • divaAlison1 Alison Simmons (@divaAlison1) reported from Lambeth, England

    What is it with customer service these days, first @virginmedia now @Lookaftermybill supposedly calling me back to discuss the issue at 12.15pm - as of yet nothing #3pm #useless #noservice

  • Annalisalisetta Annalisa (@Annalisalisetta) reported from Islington, England

    @virginmedia how can I contact your costumer service? The stores are closed and no one answers at costumers number

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    When can i leave from the poor service which is @virginmedia ?

  • Laura_Rads Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @virginmedia Will we be compensated for the outage? Because this is two days now and almost 2 weeks of intermittant, keep dropping out and unplugging and I’m sure you can appreciate many of us are having to work from home atm

  • Poupina__ 🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩 (@Poupina__) reported from Islington, England

    Virgin media is down again ??? My WiFi is not working man 😒😒😒

  • djsdotsv DJ S DOT (@djsdotsv) reported from Islington, England

    @virginmedia internet down again 2nd night in a row #fixup

  • _240797 • lolly (@_240797) reported from Bromley, England

    virgin media is absolute ****. thankfully my contract ends in a few days kmt.

  • sam_l43 (sam)urai (@sam_l43) reported from Hackney, England

    @virginmedia hi can you help please? our wifi cuts out basically every night; after around 9PM and there are no advisors to call and the online help is useless

  • subhendudey Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    @virginmedia So that's fine it looks you don't want to resolve the issue. I made many calls. I shared my account details with you and you can travel it. My contact details are there.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • phglrh Peter Hopkinson (@phglrh) reported

    @virginmedia He just replaced the box and the modem. He said it would take 2 hours before it was activated centrally and then left. It is still not working 24 hours later.

  • LukeFernn Luke Fern (@LukeFernn) reported

    What ******** is going on @virginmedia. Been on the phone over an hour being passed about like a ******* rag doll. Not one person able to help, all while you’re ripping me off. Wankers.

  • Vonnie1977 Yvonne Lawrence (@Vonnie1977) reported

    @virginmedia I said earlier I was a new customer, I am to the mobile phone side of Virgin, not V media

  • phglrh Peter Hopkinson (@phglrh) reported

    @virginmedia We have. And chatted on the chat. Waste of time so I guess he will have to wait until Tuesday. Not sure how he will cope. He recently lost his wife and so the TV is his lifeline. Surely there must be a special service for the vulnerable.

  • rachyp1982 Rachael Birch-Parr (@rachyp1982) reported

    @virginmedia still no reply or any direction on getting things resolved, no incentive to remain a customer after 13 years, wonder if I'll get any advice on any new providers?

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @virginmedia I've tried 3 times today by phone, 3 times today by webchat to discuss this. But as I'm not able to wait around for hours until someone at VM deigns to respond I have been unsuccessful. Just how poor has your customer support got?

  • michaelcallagh7 michael callaghan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@michaelcallagh7) reported

    @virginmedia Can get a great signal outside but as soon as in the house that's its signals is poor I've got too turn 4g off and try get one through 3g and 2g

  • FREEZE103 steve (@FREEZE103) reported

    @virginmedia internet has gone down since 3pm after the emergency alert as did o2 mobile internet the only internet related issue in my area is to do with the virgin mail loading slowly this is what is reported on the service checker tried a reboot still nothing hub is green

  • GarySpudWilson Gary Wilson (@GarySpudWilson) reported

    Hah, my End of the World klaxon has not gone off. @virginmedia Any thoughts on this? I could be in trouble now if it was a real alert.

  • Ashley_Rhysss #AshTag (@Ashley_Rhysss) reported from Southwark, England

    The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.