Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1, NW5 and NW3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 12/17/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Wembley, Stanmore, Hampstead, Ilford, Hammersmith, City of London, Hounslow, Morden, Waltham Cross, Newham, Poplar, Southwark and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • evansamuel5 Evan Samuel (@evansamuel5) reported from Wandsworth, England

    @virginmedia giving absolutely zero service in SW London for second night in a row and refusing to answer the phone. Absolutely bloody useless.

  • lambertusc Lambertus Cornelius (@lambertusc) reported from Merton, England

    @virginmedia is there any issues with the broadband in Wimbledon? My Oomph subscription is delivering 2mps? Suppose to be 350mps?

  • SimonBucks Simon Bucks (@SimonBucks) reported from London, England

    @virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.

  • KaroAnderson Karolyne Anderson (@KaroAnderson) reported from Eltham, England

    @virginmedia How do you send an engineer to my house to take away a hub that works and leaves me with a new one that hasn’t worked since he installed it? I was on the phone for 25 mins to customer services and got cut off at 7:30pm because the lines closed!

  • s11kda Sam D (@s11kda) reported from Harrow Weald, England

    @virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?

  • scroogio Neil Cole (@scroogio) reported from Camberwell, England

    Any chance of a reply please @virginmedia - nobody responds on your instant message service either

  • misterBeno Mihir R Benison (@misterBeno) reported from Harrow Weald, England

    @virginmedia is there a problem with your broadband service in Harrow? I have green lights flashing on my home hub even after doing all the checks. Need this fixed for tomorrow as I am giving a talk.

  • Enfield67 Paul Dart (@Enfield67) reported from Enfield Lock, England

    @virginmedia after a long wait I’ve spoken to someone to successfully change my tv package. They then said they’d put me through to someone to book a slot to fix an issue with my box. I’ve been hanging on listening to music for 45 more minutes. Is there a way to book online?

  • mikesanuk Mike (@mikesanuk) reported from Esher, England

    @virginmedia Thankfully network issue Sorted overnight- however it was frustrating not being able to report it over phone, having gone through auto message and diagnostics it then said office closed and cut you off.

  • georio123 George (@georio123) reported from Eltham, England

    @virginmedia Been trying for the past 2 weeks to cancel my subscription with you. Appalled by your customer service. I’ve tried online, phone, text, letter and live chat. How can I arrange this please? Thanks, George.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @RobWilsonLtd @virginmedia I quit @virginmedia and moved to BT after multiple periods of slowness then a complete days outage in London. Useless and BT WiFi so fast!

  • th3Jud3 Geo-Jude FCCT (@th3Jud3) reported from Croydon, England

    @virginmedia Been trying to get in touch for 3 weeks via “contact us” Chat as instructed via phone line. No response. Please help.

  • AnaRochaPT Ana Rocha (@AnaRochaPT) reported from Camden Town, England

    @virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!

  • followsonal Sonal Bhardwaj (@followsonal) reported from Poplar, England

    Virgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity

  • musofunk Shane Patrick Cullinan (@musofunk) reported from Lambeth, England

    Is anyone else’s @virginmedia WiFi down ? Vauxhall here. #virginmedia #virginmediadown #vauxhall

  • fitandfun_ Fit & Fun (@fitandfun_) reported from Merton, England

    @virginmedia I’ve been on hold for 4 hrs; I understand that you are running Limited staff at this time but your text service, which is one of the options is not working either!! Have entered number 3 times and still waiting.? Please advise how I’m supposed to contact you. Thanks

  • DamionSheppard Damion (@DamionSheppard) reported from Lambeth, England

    @virginmedia Hi. What is going on with Broadband in SW9? Website no longer allows me to register loss of service, which has been awful for at least a week now. I’m having to spend a considerable amount of money on data so that I can continue doing my job. Please fix!

  • stevexoh stevexoh (@stevexoh) reported from Esher, England

    Hi @virginmedia Broadband been down in KT10 all day and update now says estimate 9.05 tomorrow morning earliest. Is there any more info on how accurate this is? If true I have to cancel only bit of paid work I’ve had for last 4 months so keen to know either way ASAP.

  • mikesanuk Mike (@mikesanuk) reported from Esher, England

    @virginmedia Atrocious Service. Lost all services and then there is no one available to report the fault to! No doubt some workman have just cut through a cable!

  • jonnysmorrison Jonny Morrison (@jonnysmorrison) reported from Lambeth, England

    I am sick to death of paying £55/month for yet another ******* broadband outage @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rich_owen82 Richard Owen (@rich_owen82) reported

    @virginmedia Don’t give crap generic excuse that you have sent out to everyone. Get it sorted it’s been hours now!!! Your a telecommunications company who can’t anticipate demand and can’t keep your service running. Are there even tickets left??

  • Louise_Garcia86 Louise Garcia (@Louise_Garcia86) reported

    @virginmedia Is that a joke!? Keep trying. Like we all have 48 hours to waste? Bad form!! @ThreeUK did an amazing job via ticketmaster!!

  • Thiruhyker1 Thiru Hyker (@Thiruhyker1) reported

    @virginmedia @Liz_Cummins Hi sir I'm In a bad situation of my life going to die because I can't pay my educational loan due to unemployed I'm in India I wrote this to find any help from any people to bring my life

  • JWilliams2378 Smaartii (@JWilliams2378) reported

    @virginmedia It’s stupid @YourGuinness said they’re working with partners for fibre broadband to be installed on all their estates and we’ve been waiting 7 years for broadband and we’ll probs be waiting another 60 years before anyone actually does somet

  • PhunctionDesign Philip Wiles (@PhunctionDesign) reported

    @virginmedia Just had bereavement team help me, in theory they had put things in motion but we won't know until 22nd November as that's first time they can get an engineer out

  • mattc0wan Matt Cowan (@mattc0wan) reported

    @virginmedia Thanks for the copy and paste reply 🙄 Thst doesn’t help those of us that don’t want Peter Key tickets and have been logged out for no reason…

  • Hobbit_Girl Michelle D (@Hobbit_Girl) reported

    @virginmedia @virginmedia @O2 the problem has changed - almost worse! I have to add my phone number EVERY time now just to get kicked straight out of the loop. I’m in meltdown!

  • eoinwboylan Eoin Boylan (@eoinwboylan) reported

    @virginmedia Trying from 10am......app still not working. Very poor

  • SmithPes Phil (@SmithPes) reported

    @virginmedia This is not correct. There are many ways to get Priority tickets without being an o2/virgin customer by changing the URL on booking sites, the only people who seem to be struggling are genuine Virgin/o2 customers stuck with your insufficient apps.

  • 72_dannyboy danny haley (@72_dannyboy) reported

    @virginmedia this priority tickets through the #O2priority app is absolute horse ****. Takes my biometrics to log in and the I just get blank screen. Why is it taking so long to fix? Why were you not prepared?? It may be an O2 app but I’m your customer. Absolute disgrace