Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 03/01/2026 17:40

March 01: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, London, Paddington, Southwark, Hackney, Richmond, Croydon, Wembley, City of Westminster, City of London, Newham, Northolt, Hampstead and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomEaling TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Wi-fi
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • followcbv Madhan (@followcbv) reported from Richmond, England

    @virginmedia still waiting as one of your operator went to check something with accounts team after 3 hrs on hold. Still not giving up... as I wanted to cancel contract due to their #priceIncrease #watchdog

  • mfelmi Dan King (@mfelmi) reported from Lambeth, England

    @virginmedia It was media. The call was finally answered after around 40 minutes. I wouldn’t mind if this was an isolated issue but I’ve had a number of problems with virgin media customer service (by phone) and looking online it seems that many other customers have experienced the same.

  • lambertusc Lambertus Cornelius (@lambertusc) reported from Merton, England

    @Camclarky @virginmedia Get out Cameron, Sky is a superior service in every aspect. I am hoping to rid myself of Virgin AS SOON AS THEY BOTHER ANSWERING THEIR PHONE! #TransferTalk #TransferDeadline #virginsucks

  • soniagrosvenor1 soniagrosvenor (@soniagrosvenor1) reported from Kingston upon Thames, England

    Looking at numerous other tweets complaining about @virginmedia and there appalling customer service and useless complaints department!!!

  • Louisblack Louis Houghton (@Louisblack) reported from Wandsworth, England

    @virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.

  • followcbv Madhan (@followcbv) reported from Richmond, England

    @Ceryslynda @virginmedia Same problem

  • aarongrantham aaron grantham (@aarongrantham) reported from Lambeth, England

    @virginmedia It’s working now, the point is that it wasn’t working when the women’s open was on yesterday with no warning or redirection. I tried to get help and was waiting 18 mins (timed). And by the way not the first time virgin randomly change the description or the channel.

  • FelicityJBee Felicity Bainbridge (@FelicityJBee) reported from Poplar, England

    Disgraceful customer service by @virginmedia - 15 min wait to discuss £20 increase in bill with no comms. RUDE staff ‘I don’t care if you want to leave’, immediate transfer and 15 more mins of music... APPALLED. #CustomerService #fail

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @tinytwink @virginmedia Not the rubbish customer service line, wish you luck

  • flowergirl_lon Flower Girl London (@flowergirl_lon) reported from Croydon, England

    @Leearna6 @suz_rudnik @virginmedia Ofcom compensation is £8 a day for loss of service but they don’t pay it until service is back on... defo chase it up as it’s the law now not just a customer service / good will gesture. As soon as you are reconnected it should be applied to next bill.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @Ofcom @virginmedia @BBCWatchdog Virgin Media, you are the worst! Offering me a paltry £20 compensation for 10 days of total service loss. You deny it was a total loss not intermittent so I am not eligible for Ofcom compensation! False! #virginmedia #poorcustomerservice

  • Louisblack Louis Houghton (@Louisblack) reported from Croydon, England

    @virginmedia It just seems odd that Virgin seem happier losing an existing customer than just giving them the same deal as a new customer. Instead of £35 a month they get nothing.

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    @DDavidian @virginmedia Upload is advertised. About 20meg. But had a few issues recently where download has randomly dropped from around 180-200 down to under 15.

  • Lonmark1980 Markie (@Lonmark1980) reported from Bromley, England

    So annoying at @virginmedia internet had gone down!

  • aarongrantham aaron grantham (@aarongrantham) reported from Richmond, England

    @virginmedia No, as I explained, it appears to be no longer a problem. I am less concerned with a fault occurring; that happens. I am more irritated by a lack of notification of the change, no response to my call and your lack of acceptance of their being a problem.

  • gborg9 Gino Borg (@gborg9) reported from Merton, England

    @virginmedia blocked my mailbox on 23rd .. numerous 30min phone calls later, and patronising responses, fake promises of call backs ... mailbox is still unavailable.. shockingly awful customer service .. disgusting.

  • gborg9 Gino Borg (@gborg9) reported from Merton, England

    @virginmedia I have done multiple times ... by phone and by chat ... the Indians helpful but useless, the British patronising and rude

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @adelarks @GemMcK13 @virginmedia Just cancel your contract if you're not getting the service

  • aarongrantham aaron grantham (@aarongrantham) reported from Richmond, England

    @virginmedia very irritating. Sky sports golf is dead on Virgin 515:ladies open appears to be on sky mis 520. Tried to phone vurgin. Held for 16 minutes then gave up. Terrible.

  • followcbv Madhan (@followcbv) reported from Richmond, England

    @virginmedia is becoming shit !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leanne7585 Leanne (@leanne7585) reported

    @virginmedia wifi down again 😢 any idea of when it will be fixed? Thanks

  • alexdalton alex dalton (@alexdalton) reported

    @AliNewdawn @virginmedia I also have problems in Wandsworth and neighbours do too. Please can you sort this it is happening way way too often and is hugely stressful when trying to work from home.

  • JenfJC JenJC 💙 🇪🇺 (@JenfJC) reported

    @virginmedia there is no service in B17 8 and I am unable to report this online, as your website won't acknowledge that there is a problem.

  • alexdalton alex dalton (@alexdalton) reported

    @virginmedia please could you let me know how long broadband problems in Wandsworth will persist? I’m really worrying as am ment to be leading a big Zoom event. Have 30 mins to get online.

  • leeknight1981 Emrys Merlin Myrddin (@leeknight1981) reported

    @OpenreachHelp I have and they said it’s an OpenReach outage fix 1800-03.06.21 which is a joke. I left virgin media due to downtime I assumed I wouldn’t get it with 900/110 FTTP

  • austejausteja austėja (@austejausteja) reported

    a big fat **** YOU to bt broadband who have silently removed their student deals without any estimation of when they are to return, leaving me with no 12 month options as virgin media somehow can't service my flat but can service the flat below 4Head

  • Lotte_eh Lotte e-hobbins (@Lotte_eh) reported

    @virginmedia @O2 Trying for days to get someone to assist with our business account, no one has come back to me. One of your routers is down and before that the wifi keeps crashing. Desperately need to get everyone back online but I just need someone to answer me

  • Suzanne28527142 Suzanne Craig (@Suzanne28527142) reported

    @virginmedia been on hold since 11am to order a new Sim card. I keep being told wait time is up to 45mins but in reality it's now almost 3 hrs. Not the best customer service

  • 39_stephs Stéphanie Bosset (@39_stephs) reported

    @dean_deanhough @O2 @virginmedia Yeah I'm afraid it'll probably get worse - I've never paid so much for broadband (no other services in there, not even a landline).

  • rosiedoes Rosie (@rosiedoes) reported

    @ST3V3SO @O2 @virginmedia So have we, that's why we're disgusted that they're getting into bed with one of the worst service providers available.