Virgin Media Outage Report in Camden Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Wandsworth, Hounslow, Poplar, Southwark, Hackney, Hampstead, Orpington, City of London, Enfield Town, Stanmore, Harringay, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| Wandsworth |
Internet | |
| Hounslow |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia I could have lied and said I had no knowledge of how the cable broke but didn’t. Have been a customer for about 15 years. But have lost confidence in virgin. The bills are never correct to what was actually quoted. Partner who pays bills still can’t get anyone to correct email
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia It’s kinda Improved. But when paying for M350 fibre broadband plus 2 boosters...I don’t expect this to happen. I just came from BT & not once in 3 years with them did I have any system issues nor need boosters
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!
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Jamie Moncrieff
(@JamieMoncrieff) reported
from
Lambeth, England
@virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!
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Jaimin
(@_Jaimin_) reported
from
Wandsworth, England
Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful service.Shocking speeds wireless and wired.Never used to be as bad as this. Will be asking for an early ter- mination to my contract as I am not even getting the promised minimum speed.
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
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Phoebe
(@phoeberodwell) reported
from
Islington, England
@virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@spenge74 @virginmedia Cheers. Downloading tgAt now. At my last place I had BT and no issues but when I moved no phone line so went str8 to virgin but somedays it’s real slow. Driving me to drink 🤣🤣🤣
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Fred D
(@CorpFred) reported
from
Kensington, England
@birh_trx @virginmedia Yes it is down
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia Despited repeated requests. The whole service has been a catalogue of errors but if you need to complain it’s hard work but if payment wanted there are no problems. NOT HAPPY AND NOW WANT TO CANCEL CONTRACT.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia I spoke to someone on the actual day but they were not very helpful. As stated before this cable has never been an issue before. I can only assume that when neighbours were weeding area where my cable runs that may have accidentally lifted it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Braniff
(@Braniff91) reported
@virginmedia terrible customer service. Sat on hold for an hour an the phone was put down on me. Has my issue now for months can never get through
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Alex Gollner ⧜
(@Alex4D) reported
@virginmedia Obviously your team know there are problems. No point in sending me to the status checker. Just guarantee to pay me £5 each time my service is interrupted for more than 5 minutes. That would encourage you to be any good. (2/2)
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Marta Zaher 🏳️🌈 🏳️⚧️ 💜 BLM
(@Corvinaesaur) reported
@VirginMedia go **** yourself and your nonexistent customer service!
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aysha
(@aysha04345963) reported
@virginmedia we’ve been having internet problems for over three weeks. If I ring up I get the same automated message and no real person to talk to. Not happy paying for a service I’m not getting. Poor customer service. Problem is still ongoing.
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Andy
(@windygas) reported
@Sam_Robson UK bit of a hotspot for issues. Poor @virginmedia
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Alex Gollner ⧜
(@Alex4D) reported
@virginmedia I don’t want to report a problem and have you say that an engineer will fix it in a few hours. I want a service that isn’t interrupted every day by the router being restarted from your end. The network log description is ‘T6 Timeout and retries exceeded’ (1/2)
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RICH1977
(@Rich__1977) reported
@virginmedia been on hold for nearly 2 hours once again tonight still trying to resolve a faulty hub 3 issue if not resolved by tonight I will canceling and moving to @skytv, your customer service is beyond comical
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TheGingerOne85
(@Thegingerone85) reported
@virginmedia what is the deal ???? i stay on hold for 63 mins just for you to answer and hang up on me !!!!! get your **** sorted out !!!!
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Mac the Minion
(@mactheminion) reported
Been on hold for 20 minutes with @virginmedia to try and get my internet sorted. I pay for 200 down and 20 up and right now I am getting 5 down and 0.5 up And there site says there is nothing wrong. I call bull on that
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Moss
(@MossAbhram) reported
@virginmedia Received my replacement box and still same issue