Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW1 and NW3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Bromley, Hammersmith, City of London, Ilford, Southwark, Harringay, Croydon, Wandsworth, Hackney, Feltham, Watford, City of Westminster, Chingford and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Bromley |
Internet | |
| London |
TV | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
Poor service and pathetic customer service @virginmedia broadband. incompetent engineers and useless customer service team. Worst ever experience on any broadband provider.
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jack
(@charliehart1985) reported
from
West Molesey, England
@virginmedia still having issues with Netflix still not working on my tv
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I have been experience no internet since 10 December 2019. I have received the message 13-12-19 back to work but no internet called the Customer service couple time no internet yet now they book engineer wednesday.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
I advice people please do not use @virginmedia broadband they are false advertising. Pathetic customer service useless engineers not turn up on due date just charging big money in the name of fibre optic but service is worst than land lines. No service in my home last 7 days
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Byron Leigh
(@kamon80) reported
from
Walthamstow, England
@virginmedia My Internet is not working and your service checker isn’t working.
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HMS Beagle
(@HMSbeagle1820) reported
from
Islington, England
@virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months
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Timothy Firmager
(@timmy_uk) reported
from
Merton, England
@virginmedia I followed the instructions and called Your customer services team yesterday. The rebooted and reconfigured router remotely but still no improvement. I would like you to send an engineer out to my home.
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AdeL
(@AdrianLiard) reported
from
Bromley, England
@virginmedia In my humble view the customer call centres, specifically abroad need more training...I've been on the phone 3 times to amend packages & in truth not many are up to speed when the change occurs As a customer of over 11+ years it's been a poor experience
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Rob Barnett
(@barnettenergy) reported
from
Islington, England
@virginmedia Yes. That’s correct. When I am on my home network (Virgin), Netflix video will not stream — watching Amazon Prime right now, which is working fine. YouTube also works, so it only seems to apply to Netflix. (And Netflix works fine when I switch to 4G / Vodafone.)
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I have experienced similar issue in October 2019 they have book the engineer but didn't turned up on the day. I have take day off from my work. No communication from Virgin media . I have to call and listen all the songs and wasted my 1 hour nothing sorted.
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Chris
(@call_horne) reported
from
Bromley, England
@virginmedia is there any reason why my internet is so slow. Last week I had hitting 100mbps now it’s not even 20.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I just want a service which you promise
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Counter Culture
(@CounterCultureG) reported
from
London, England
@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
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AdeL
(@AdrianLiard) reported
from
Bromley, England
@virginmedia No need for escalation. Everyone has been courteous, it's just the lack of product package changes communication which has been an issue.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
@virginmedia spoke to your rep today by phone. Offered me a deal at £20pm, then tried to tell me that I'd agreed to £28 pm. I did have a contract with you. My phone line never worked. @Ofcom
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Ian Fish
(@BubyFish) reported
from
Enfield Lock, England
@virginmedia - it is very rude for your operators to hang up the phone mid conversation especially given how long it takes to get through..
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia is a worst broadband provider and their customer service is pathetic they are lairs do promises their engineers not turn up I been calling since October 3 times book engineers no turn up yet last 7 days no service and again said book a engineer.
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Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
I am so done with my @virginmedia being so slow
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia Sorry is just not enough as a big name and charge us a supreme service but not provide us a pathetic service. How much I lost in last 3 months and specially in festival time. Which is higher time of my business.
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia I’m paying over £100 per month for my broadband package and haven’t been able to access movies since Sunday. Not happy in the slightest. Never had this problem with Sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kim Leslie
(@WhiteLionKL) reported
@virginmedia I explained I had a complaint lodged & I wanted someone to call me. I was VERY clear on this aspect. It is too long to explain on Twitter. Can you reactivate the complaint or do I need to spend more time & cost trying to do this??
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SheisLaurence
(@sheislaurence) reported
@virginmedia 7726 doesn't work anymore when it used to. This is the @ofcom SMS number. @o2 FYI as I am not sure which bits you have taken over from Virgin.
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Kim Leslie
(@WhiteLionKL) reported
@virginmedia My ask to Jenny was that i dispute to first months bill. All should be explained in the notes on my account which I have repeated multiple times. Right now VM are in breach of contract & if this isn’t resolved, I will cancel the direct debit, & go to the Ombudsman
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Deppresso
(@Deppresso) reported
@virginmedia I'll wait until tomorrow and contact Virgin in office hours if it isn't resolved. It's a fluctuating upload rate that's causing the issue.
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Jess
(@jesscummins96) reported
@virginmedia hi, are the ntlworld emails currently down? As I’m not receiving any new emails and neither are my parents who have ntlworld emails.
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Blockchainchin
(@blockchainchin) reported
@virginmedia Yes that is ok not sure how it will work though I cannot log into your platform which is why I’m stuck calling or messaging people who can’t help but will refer you to someone else who cannot assist either but at least it’s no longer their issue.
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Kim Leslie
(@WhiteLionKL) reported
@virginmedia Immediately. Got no reply & have since tried to resolve on chat (5 hours) where I got the complaint logged & via Jenny who did not follow my ask & seems to have closed it
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Mark Scott
(@MarkSco51606179) reported
@virginhelp @virginmedia This is just the same old scenario, no outside problem, it's when you de activate my services and when my bill is paid you don't correctly put it back on, I was told this by an agent who correctly put my services back on after 4 others could not
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Chris Smith
(@ChrisMDSmith79) reported
@virginmedia Contact details have never changed in all of the years virgin media has existed since they took over from Telewest
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Sajid Khalil
(@Sajkal786) reported
@virginmedia No issues. Had an engineer out to check everything yesterday. Nothing resolved. Managed to get through and my case has been ‘escalated’ whatever that means. Day 5 without a landline that I need