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Virgin Media Outage Report in Camden Town, Greater London, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Camden Town come from postal codes NW3 , NW1 and NW5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Camden Town, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hammersmith, Southwark, City of Westminster, Kingston upon Thames, Enfield Town, Westminster Abbey, Croydon, Brent, Camden Town, Hackney, Islington, Paddington, and Walton-on-Thames.

CityProblem TypeReport Time
London Total Blackout 3 hours ago
Ilford Wi-fi 3 hours ago
Hammersmith Internet 4 hours ago
London Internet 5 hours ago
Hammersmith Wi-fi 5 hours ago
London Internet 5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system

  • Spinnofflondon
    Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers

  • SeetalRihal
    Seetal Rihal (@SeetalRihal) reported from Ilford, England

    at this point, Virgin Media should start paying ME to use their crappy Internet service

  • NowHearThisUK
    Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia 6 months worth of internet issues

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.

  • LonerganChris
    Chris Lonergan (@LonerganChris) reported from Lambeth, England

    @virginmedia I’ve spent 1 hour on the phone trying to Cancel my service as the house has been sold! Both times it’s rung and nothing on the other end can you assist without me having to waste more time?

  • FaizYaz
    Y A Z F A I Z (@FaizYaz) reported from Camden Town, England

    It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia

  • Spinnofflondon
    Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month

  • Peachey_79
    Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?

  • Peachey_79
    Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice

  • Spinnofflondon
    Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?

  • linopolis
    Lino.. Oh. 💙 (@linopolis) reported from Brentford, England

    What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

  • fleekhan
    fiona khan (@fleekhan) reported from Esher, England

    Finally get through to ooomph team @virginmedia explained everything he began looking into it then he hung up. Another hour on hold. Wtf is wrong with your systems! He’s not called back even though he’s got my details! No one give a ****. I had it for today 😩

  • SaraNelsonRGN
    Sara Nelson (RN, QN) (@SaraNelsonRGN) reported from Bromley, England

    Very irritating @virginmedia after having spent 2hrs 15 mins on the phone using husband's mobile and sent to 3 different departments you cut me off! Phone still not working and my package not changed!

  • LynetteSzeto
    Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown

  • Peachey_79
    Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩

  • Spinnofflondon
    Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data

  • fleekhan
    fiona khan (@fleekhan) reported from Esher, England

    @virginmedia please help! Getting no where with your endless telephone systems! New ooomph customer no unlimited sim as promised which is badly needed because the 500 oomph speed promised is nonsense and doesn’t work at all in some of the house!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hpsaucy515
    Helen Peers (was Partridge) (@Hpsaucy515) reported

    @O2 I’m actually with @virginmedia mobile but since they joined with you our data service is rubbish.. we used to use data more than WiFi as that was how good it was.. but not anymore x

  • SerSchnuupi
    Schnuupi (@SerSchnuupi) reported

    @virginmedia my Internet is down. My hub is telling me to visit the virgin media app but the app is not working and I cannot access any of my account information.

  • SteveEdis
    Steven Edis (@SteveEdis) reported

    Oh no @virginmedia yet again I have no internet and you're letting me down. For the umpteenth time this year. People, don't sign up to @virginmedia the reliability of the service is truly awful

  • jwaterworth
    John Waterworth (@jwaterworth) reported

    @virginmedia Our remote is broken. I’ve been trying to order a new one since last week, but your website just shows a “something’s broken, come back later” page. Can you help?

  • PaulHos93404413
    Paul Hoskins (@PaulHos93404413) reported

    @virginmedia 7th March which is now far too late. No other response from any media (email, phone, website). @virginmedia if this is how new customers are treated…..?? I don’t want to be a customer of such poor service.

  • Juleseypoo
    Juleseypoo (@Juleseypoo) reported

    @virginmedia My landline doesn't seem to be working & I'm not prepared to call on my mobile & pay the charges. I think you contacting me is the least you could do after such poor service! You should also be talking to the agent!!

  • ManikhamSharon
    Margy (@ManikhamSharon) reported

    @virginmedia There is text and email but right now I want to speak to a human not a text or an email! Another part of virgin that is missing for customers. I would of been completely understanding if there was issues on Friday due to weather not today!

  • Rosieleth32
    Rosie Lethbridge (@Rosieleth32) reported

    .@virginmedia any chance you'll ever show up and setup our broadband? Date been pushed back 3 times now and we're working from home. Each customer service rep states different things and no engineer in sight...

  • ManikhamSharon
    Margy (@ManikhamSharon) reported

    I don't understand why customers cannot be sent an email or text when there will be issues with @virginmedia services We are paying for a service and have chosen to use Virgin as loyal customers we deserve better! How about Virgin updates it's systems for for issues like that?

  • LucyKHumphrey
    Lucy Humphrey (@LucyKHumphrey) reported

    Just had a call from a scammer saying that are calling from @virginmedia, apparently they know my router is playing up and internet service is inconsistent. Can’t imagine why they would think that!