Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 02/12/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Newham, Ilford, City of Westminster, Hackney, Richmond, Wembley, Southwark, Harringay, City of London, Orpington, Poplar, Kingston upon Thames and Streatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Total Blackout
United KingdomNewham Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • Mabs79 Mabs (@Mabs79) reported from Islington, England

    @virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok

  • alastairduns ALASTAIR DUNS (@alastairduns) reported from Richmond, England

    @virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500

  • mahdi Mahdi 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@mahdi) reported from Kingston upon Thames, England

    Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Thanks but tbh I'm just being directed round in circles and this is a big part of the problem in trying to deal with what should be a simple issue to deal with.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Yes, but that process took 81 minutes, without having spoken to anyone who could deal with my problems. It's been the third attempt at talking with Virgin too.

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    @virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.

  • Rob_Garvey FlippedAcademic (@Rob_Garvey) reported from Bromley, England

    @virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia

  • jagraham90 Jonathan Graham (@jagraham90) reported from Tottenham, England

    @virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.

  • Yellow212 Neil Adie (@Yellow212) reported from Walthamstow, England

    @virginmedia has broadband gone down in my area? My WiFi has stopped working all day in Chingford.

  • deborahnorton1 deborah norton (@deborahnorton1) reported from Richmond, England

    @virginmedia down again your service is hopeless

  • alastairduns ALASTAIR DUNS (@alastairduns) reported from Richmond, England

    @virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.

  • lovetosleepy Maria Marchant, MBACP (@lovetosleepy) reported from Bromley, England

    @virginmedia Internet is down in BR76HH. Engineer allegedly coming Fri as it’s only one house at fault. Now a neighbour is saying that there’s outage in the whole area & 30 June is meant to be the day we get our internet back. Any advice on which VM advice to believe, please?

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?

  • jemmacrow Jemma Crow (@jemmacrow) reported from Poplar, England

    How is @virginmedia internet so bad?! It NEVER works…

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice

  • bobby_media Bobby (@bobby_media) reported from Kingston upon Thames, England

    @virginmedia Getting “network problem” all trough my games and getting insane lag spikes is exactly why I pay £50 a month for some horrible internet, I guess it’s time to switch :)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DSevilov CyqoFn (@DSevilov) reported

    @virginmedia it says ive got no issues

  • NathanMilleer Nathan Miller (@NathanMilleer) reported

    @virginmedia @virginhelp I doubt you can if I’m honest, I’ve been having internet problems since October, still no resolution as of yet, was told it would be fixes by 12th feb however no change, it’s a joke

  • andrewalane Andrew Lane (@andrewalane) reported

    @virginmedia They wanted help with a poor broadband, when my mother calls after an hour or so wait for someone to answer, they ask for her password, she can’t remember, as I said she has dementia, she tried to explain and they keep repeating the same question. All that does is upset her....

  • Amy_Sykes_TWx AJ❤️ (@Amy_Sykes_TWx) reported

    @virginmedia No I haven’t, I have a fear of phoning or being phoned and the online service really helped.

  • oxocube91 Joe Oxley (@oxocube91) reported

    @virginmedia My issue is still not sorted as I had to give up on hold again yesterday after over an hour.

  • acbsm1997 Akhil (@acbsm1997) reported

    @Virgin @virginmedia has increased the bill from £37 to £51+ per month during the covid time. It is difficult to get through customer service..a long wait up to hour and auto disconnect, while they rip customer. @Offcom

  • triangletreason Triangletreason (@triangletreason) reported

    @virginmedia my contract ends in 3 days? I've given notice nobody is trying to retain me.Can I get a new customer offer or do really have to join @skytv or @BT

  • craigsblackie Craig S. Blackie (@craigsblackie) reported

    @virginmedia where is my modem? After calling your support team, they struggled to transfer me then once they transferred they hung up while giving my account number!

  • drive2j Jamie Driver (@drive2j) reported

    @virginmedia To cancel a new contract. Kyle has cancelled it, and based on his juvenile behaviour, I asked to speak to a pier up the chain. Which got nowhere as he cut the line.

  • jessicaealmond J E A S 💓 (@jessicaealmond) reported

    @virginmedia Hi, I’ve been cut off on the msg online function and on hold for in excess of 3 hours to cancel my acct. told I’d need to reset phone password and I’d get email- 3 days later and no email... help please!