Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Camden Town come from postal codes NW3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 01/08/2026 15:05

January 08: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ealing, Hammersmith, Poplar, Croydon, Greater London, Hackney, City of Westminster, City of London, Paddington, Enfield Town, Kensington, Merton, Hampstead and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomEaling E-mail
United KingdomLondon Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • lisacoia Lisa Coia (@lisacoia) reported from Hackney, England

    @Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day

  • AlexDonelly1 themusiccurator.com (@AlexDonelly1) reported from Enfield Lock, England

    @virginmedia You really are running a poor service in N13. Letting customers down with constant broadband outages compounded by a lack of accountability for this.Not impressed.

  • MattSav7 Matt (@MattSav7) reported from Tottenham, England

    @virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?

  • ShieldWallCybe1 ShieldWall Cybersecurity (@ShieldWallCybe1) reported from West Molesey, England

    @virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?

  • MKIQBAL786 Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England

    @virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    @mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back

  • alexsam_89 Alexander Samuels (@alexsam_89) reported from Borehamwood, England

    Having mega internet problems today with @virginmedia... helpppp

  • mrgeemore Gee Darguzas (@mrgeemore) reported from London, England

    I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia

  • benjywenjy6 Benj 🌹 (@benjywenjy6) reported from Camberwell, England

    @virginmedia our internet is down for the third time in a week, sort it out!

  • ClairePriestl8y Claire Priestley (@ClairePriestl8y) reported from Camberwell, England

    @virginmedia I have waited in for over 4 hours for your engineer to find a leaflet on my doorstep - obviously someone didn’t bother to knock. This is now week 3 trying to get the service I pay for. I can’t spend anymore of my life on your voicehold. How can I get this sorted?

  • kellygibbins81 Kelly (@kellygibbins81) reported from Wandsworth, England

    @virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    @virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Brentford, England

    @virginmedia Can you send me customer service email address?

  • monkchips enough is enough (@monkchips) reported from Hackney, England

    @virginmedia Aha just did the postcode check and it says you're hoping to have a fix by tomorrow. Do you have any more information please? We were hoping to have a family viewing of Hamilton today. Bit obviously you've got issues you're working on

  • carolhegs Cazza (@carolhegs) reported from Eltham, England

    OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined

  • REHerrera Ralph E. Herrera (@REHerrera) reported from Kensington, England

    @virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia

  • PelhamB PelhamB (@PelhamB) reported from Croydon, England

    @libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...

  • monkchips enough is enough (@monkchips) reported from Hackney, England

    @virginmedia Hello. Hope you're well. We seem to be having problems accessing the internet in Hackney and I just wondered if you had any updates on whether it's a general outage or not. Any help much appreciated thanks.

  • alisonwonder2 alison homewood (@alisonwonder2) reported from Ealing, England

    @VMSolutions_ I emailed you 3 weeks ago to get a broadband upgrade (as you would not take phone calls). I now have a letter from Customer Resolutions asking me to call, and the phone number provided “is not supporting voice calls”. @virginmedia is SO USELESS. PM me!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • forester101 Paul Hampton (@forester101) reported

    @virginmedia no customer care whatsoever. No service. Do not use

  • Mckennashell michelle mckenna (@Mckennashell) reported

    @virginmedia trying to speak to someone to cancel our contract has been impossible. Please contact us to let us cancel!

  • KelSavin Kel Savin (@KelSavin) reported

    @virginmedia I can’t remember my account details and no longer have my account active on the mobile app!! How can I get anyone to help?

  • BigSexyJeans asleep (@BigSexyJeans) reported

    @virginmedia not yet but i’m still on the phone with this support fella, he is lovely and trying very hard and deserves a raise

  • racheymc89 Rachel (@racheymc89) reported

    @virginmedia Hi, yes the page states there is currently issues being worked on. However I’d like to know whether this is planned work or a fault. It seems we’re experiencing this at least twice a week atm.

  • KelSavin Kel Savin (@KelSavin) reported

    @virginmedia I have gone through this and tried@to@contact through the WhatsApp channel (phone was hours long queues and at a chargeable rate) As I no longer know my log in details the WhatsApp help desk couldn’t help me!! My account is nearly two years old….

  • Davetails David (@Davetails) reported from Aberavon, Wales

    @virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.

  • imorpher Ben Lewis (@imorpher) reported

    @virginmedia No. Been ongoing for weeks. Is there an easy way to request callback from support teams?

  • snout12 Dale (@snout12) reported

    @virginmedia called it in thx. still intermittent just don't know how long it will run for. when it runs it's good. but getting a RG crash in network log. being monitored now.

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported

    @virginmedia Translated: our shareholders aren’t making enough money so our customers will suffer. I’ll be ringing to cancel my contract. Unreliable internet and not much else for nearly £100 a month after the price increase?! No thanks!