Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, City of London, Hammersmith, Poplar, Southwark, Newham, City of Westminster, Southall, Orpington, Ilford, Croydon, Hounslow, Bromley and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| London |
Wi-fi | |
| City of London |
Phone | |
| Hammersmith |
Internet | |
| Poplar |
Internet |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia You now admit there is a broadband issue in parts of London but it actually seems bigger than that: your service status pages are not working & if I check that page logged into my app, it claims I have no broadband on my a/c, although the a/c page confirms I do!
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Al of hereford
(@al_hereford) reported
from
Kensington, England
@virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown
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Ben Howlett
(@benhowlettuk) reported
from
London, England
Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬
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Judy 🍊🍊🍊#blm
(@Judyinrichmond) reported
from
Richmond, England
@MylesWardenOwen @richardbranson @virginmedia Virgin media has been going down for years. When I was with virgin my internet was constantly down, at least once a month. Change, they are crap.
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Neil Cole
(@scroogio) reported
from
Camberwell, England
@LucyFerman @virginmedia It was pretty much denial from their twitter account for the first two hours of the outage! Unbelievable they still only have a promo for an Avengers film on their main feed #virginmediadown @virginmedia
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MarcHayo. Former ditherer. Now pro hard-changed EU
(@markhayo) reported
from
Kensington, England
Respect to the engineers @virginmedia Consistently maintaining such a complex network is a tough job, especially at a time of exceptional demand. Whingeing the instant something as advanced as an internet network goes wrong is such a self-regarding 1st World problem. Shame on us
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Kieran
(@kbray68) reported
from
Ealing, England
@virginmedia thx got it back for 30mins now down again😡
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Robin L-S
(@robskils) reported
from
Wandsworth, England
Just as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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Rony Aujla
(@Ronyaujla) reported
from
West Molesey, England
@virginmedia I made a complaint when this happened weeks ago, which resulted in me forking out for my own router. You didnt acknowledge my complaint and sent a letter saying I should call you back and I did and still have had no response! Apalling service! Will have to go to Ofcom.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.
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liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Lambeth, England
For the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.
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Fergus Rose
(@FergusRose) reported
from
Ealing, England
@virginmedia it’s down again when will Internet come back
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Judy 🍊🍊🍊#blm
(@Judyinrichmond) reported
from
Richmond, England
@HarryBrianEllis I moved from virgin media years back. Dodgy bills with made up charges and internet constantly going down. Never looked back
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Paul Malin
(@Paulmalin10) reported
from
Camberwell, England
@virginmedia Thank you. It’s back. It really must be possible to give faster and better information when an outage is so widespread. 4 hours to admit the problem. No indication of coverage, cause or duration.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neal Endean
(@nealendean) reported
@virginmedia That’s pointless if you network breaks every other day and we wait a day for it to be fixed. You are failing to provide the service as per @Ofcom right to a decent broadband connection. Please answer the question ref @Ofcom complain procedure and you ombudsmen.
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Neal Endean
(@nealendean) reported
@virginmedia Constantly a know fault in our area on your page. Unhelpful as does not get to the root cause fix. Which VP @virginmedia is going to call me so I can tell the 100 homes your plan to fix? Please also share your complaint ombudsman contact for us to contact. @Ofcom
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Helen LH
(@Research_FTW) reported
@MadX82 @virginmedia I think they outsourced all the call centres outside the UK, without giving them sufficient training or support. Which means you can rarely get a straight answer.
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PurpleJules
(@Julesgina) reported
Hi @virginmedia feeling a bit frustrated now, technician came yesterday and I still don’t have any tv or broadband. Haven’t heard anything back from technician as promised to come back and fix. This is my only contact to you it’s been 19 days with anything 😡
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Lord Sweetener
(@Lord_Sweeetener) reported
@virginmedia no mobile signal for days and can't get hold of customer services, what's going on?
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PurpleJules
(@Julesgina) reported
Hi all I currently haven’t have Virgin Media TV or broadband for 19 days. Where is my @virginmedia technician do they have to pass pissed of customer school before going on out to customers 🤬
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Amit Mahay
(@AmitMahay1) reported
@virginmedia I want someone to respond to my query and the issues I am having. Also, want to raise a complaint for the 3 and half hour time waste I had with poor customer service, Phone cut offs and not calling me back and I still don't know what is being done with my ticket.
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SFB-Mod
(@cycleprawn) reported
It does and I’m off. What sticks in my claw is we’re in a fixed contact unless @virginmedia don’t fancy honouring it anymore. If I decide I don’t fancy honouring it I’ve got to pay a penalty to leave. What a way to treat a customer.
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Sandra Lyttleton
(@01482dcd351c439) reported
@virginmedia I can't get through and I have until 25th to cancel which won't make the 30 cancellation policy. I will stop my direct debit because this is just appalling treatment. Today you suddenly have technical problems, get real.
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Mrs_Really_Tired
(@vintage_Mommaa) reported
@virginmedia virgin media send price increase letter to all its customers yet funny how all day the systems are down to cancel . Also you find the deal over £12 a month cheaper if u cancel now .Just put the bill if u have a partner or house mate in there name