Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Camden Town come from postal codes NW5, NW3 and NW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 03/12/2026 14:55

March 12: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Merton, Hammersmith, City of London, Hackney, Islington, City of Westminster, Newham, Croydon, Southwark, Watford, Paddington, Tower Hamlets and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomIlford Internet
United KingdomMerton TV
United KingdomHammersmith Internet
United KingdomCity of London Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @RuthPetrie1 @virginmedia @Ofcom Thanks I don’t hold out much hope . Someone had informed me the issues are to do with them not upgrading the cabinets you see on the pavements outside. The older cabinets cannot Cope with high usage !!! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @charlieboy055 @virginmedia Yup they’re a disgrace . The worst ‘customer service ‘ I ever experienced .broadband and tv keeps failing in sw5 and they don’t care! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @superstaryas7 @virginmedia Exactly the same issue for me. Constant tv and broadband outages for weeks and zero ‘customer service’ from @virginmedia cowboys

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @ariangarden @shep23 @virginmedia Mine constantly goes down in sw5 @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia I have raised many complaints . I just had a reply by email in broken English weeks later. The reply made no sense. Three weeks on the faults continue @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @iheartsnuggles @virginmedia Yes. It’s more often down than not

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia Just now. The service is appalling. They have no up-to-date info on faults, they can’t explain why faults often happen in SW5 9, and point blank refused to put me through to someone who could explain the faults, and also refused my request for a call back from a Uk based manager

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @HaugheyJulie @jpbroughton @virginmedia Indeed: you might as well not bother calling . The worst ‘customer service ‘ I’ve ever experienced @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @LynseyAnneWhite @virginmedia Just cancel and take your business elsewhere . I just waited on the line for over an hour to talk to someone offshore who could not explain the constant faults

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia I have raised many complaints. Just received an email in broken English that made no sense . And, weeks on, the faints still continue! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia My issue is that this happens all the time . It’s about the seventh fault in as many days . The tv and broadband both constantly go down , service is totally unreliable . So even if you ‘fix’ it, it will probably only work for a few hours @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @klester1982 @virginmedia Their ‘customer service’ people are a disgrace . Their service even worse . Constant outages of broadband and tv in sw5 @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @WaveNathan @virginmedia Same for me tonight . No tv or broadband in sw5. It’s the third or fourth outage in as many days

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @charlwadephoto @virginmedia Same problem for me in Sw5. Worse of all they could not care less

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @LynseyAnneWhite @virginmedia @Ofcom When they cannot even run a consistent broadband and tv service in central London you know they’re an unreliable organisation . Plus you cannot get through to customer service . On hold for hours and when you do get through you get someone rude who cannot communicate

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @robackroyd @virginmedia Trust me the call centre will never give you correct info . I say this as someone whose broadband and tv has cut out almost daily in last few weeks @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Chagrilled @virginmedia Never going to happen . You should go elsewhere like I am

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @OoverMatic @virginmedia Same problem here in sw5. It never works , no explanation from the appalling rude customer service staff. Time to leave ! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @c1boon @emma_charlie_tc @ktstripe @AnneCross1 @virginmedia When I called them they blamed my issues on rats !!! Still without reliable tv and broadband 3 weeks later @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • joville050887 Joville Vaz (@joville050887) reported

    @virginmedia can you please improve your mobile network in postcode SW18 5LT? Firstly there’s no 5G here, and just one bar of 4G signal, the best speed I can get on mobile data is 4Mbps.

  • heyashleigh_ volcanic ash (@heyashleigh_) reported

    @virginmedia Hi, this number said they can’t help and I can’t get in contact on the mobile number it said to call, how am I supposed to talk to someone??? Can’t get through to live chat and when I call customer services the call hangs up

  • TBallam Me #MakeVotesMatter #DefundCarbon #DFIU (@TBallam) reported

    @virginmedia Thanks for your help but they hadn't even got the phone line installed and the number ported from BT yet!

  • Neilm74 Neil Murphy 💙 (@Neilm74) reported

    @virginmedia broadband and tv down in the Sw19 area #wimbledon

  • CJHS_ESQ connor (@CJHS_ESQ) reported

    @aif_alex @virginmedia It’s ridiculous. How Virgin media and their customer service can so bad, is beyond me.

  • Dannyjnr180 SuperDogeUK (@Dannyjnr180) reported

    @virginmedia for my £80 plus a month your service is shocking. Our internet has been in and out for the last week. Having been told we have at least another week of this is not acceptable.

  • Danuals Dan (@Danuals) reported

    @virginmedia Yeah. Known issue. Been on and off since the beginning of the month. Sometimes a few minutes, sometimes all night. Been with you for for over 12 years, and now only want broadband, don’t even have a phone plugged in anymore, now most tv is streamed. Now service is pony, I’m off

  • heyashleigh_ volcanic ash (@heyashleigh_) reported

    @virginmedia Hi, thank a number said they can’t help and I can’t get in contact on the mobile number it said to call, how am I supposed to talk to someone???

  • McGuinnessKevin Kevin McGuinness 💙 (@McGuinnessKevin) reported

    Hopefully this improves virgin media’s dire customer service. As I called up to order basic tv on my package ended up with movie channels I didn’t want or requested had to ring in and cancel it off. #VirginmediaO2

  • Lolzer51269609 Lolzer (@Lolzer51269609) reported

    @virginmedia We have still been having a continuous connection dropping, on and off all yesterday and today. My partner was lecturing over video call today and had to cancel the final session because the Internet completely dropped. Its been back for a couple of hours + has now dropped again