Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1, NW3 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 11/07/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Greater London, Hackney, London, Ilford, City of Westminster, Croydon, Muswell Hill, Hammersmith, Paddington, Southwark, Hounslow, Camden Town, Hampstead, Barnet and City of London.

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City Problem Type Report Time
United KingdomGreater London Total Blackout
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

  • xiaqua_shiyeon LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Virgin Media should change their name to Virgin Media Outage

  • gendal Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Service page says no issues.

  • tor_a victoria martin (@tor_a) reported from Barnet, England

    @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Time to ditch @vmbusiness I think, unreliable service & weak support

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Done that, and still doesn't work

  • AndrewGrill The Actionable Futurist® Andrew Grill (@AndrewGrill) reported from Kensington, England

    @virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

  • niawynthomas Nia Wyn Thomas (@niawynthomas) reported from Richmond, England

    @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490

  • markrhorney Mark (@markrhorney) reported from Lambeth, England

    @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

  • guyrleech Guy Leech (@guyrleech) reported from Camden Town, England

    @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kabennettuk Kimberly Bennett💙 (@kabennettuk) reported

    @virginmedia @backstreetjoe Really not helpful for GCSE revision . Pay a fortune per month for a terrible service . Find it interesting your first message yesterday was that you were updating so we will receive a fabulous service … then it’s suddenly a fault that’s complicated

  • fhearne frank hearne (@fhearne) reported

    @virginmedia I have a hotline to the pre-install team, latest call 9:26am today. The support is useless, no-one can answer why - at the moment we are rescheduled for 06/06/22 - however when pushed to guarantee installation- they can’t, the outdoor works need to be done - why bother - useless

  • thomdw Tom W (@thomdw) reported

    @virginmedia router is not connecting to the internet and your service status page is not working. Is there a problem in Stafford?

  • fhearne frank hearne (@fhearne) reported

    @virginmedia Not good enough. The order was placed 06/07/2021, first install scheduled 26/07/2021 - followed by 10 months of excuses, incompetence, and putting front line team members in the line of fire from an irate customer with no consideration to them or us, your customer. Disgraceful

  • SuspendedShanes ShanesSuspended 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SuspendedShanes) reported

    @virginmedia Service page states that everything is alright; when I do one of the tests it states that there is some level of problem and to check back in 4 hours

  • RayCampbell19 Dr. Ray Campbell #GoldStrike (@RayCampbell19) reported

    @virginmedia Virgin Media never sends letters. You should know that. The reason why is because you don't want outside agencies dealing with complaints. Your service is terrible and the My Virgin Media app is useless. I see Virgin isn't part of the Ombudsman scheme either. Cute.

  • ZachcloseYT zach close YT (@ZachcloseYT) reported

    Virgin media your Internet is ******* **** every day it going down and it not even raining just pathetic from you

  • J_cool_LL LL-J (@J_cool_LL) reported

    @virginmedia Thanks for the reply, I’ve contacted the number and been told my details are not showing and to try again tomorrow? I’m also asked for an account number I don’t have, I only have an order reference which no one can search. How do I cancel please?

  • MisterKross Kross (@MisterKross) reported

    @virginmedia You have to be the worst broadband provider. No one on your phones knows what they are doing

  • narmstrong narmstrong (@narmstrong) reported

    @virginmedia @J_cool_LL Your Ireland call centre says they’re opened now but theyre closed. Also you’re not sending out confirmation emails when registering my account online. Basically I’m blocked in getting a small piece to of info I need (my landline). Can you help?