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Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Camden Town come from postal codes NW3 , NW1 and NW5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Live Outage Map Near Camden Town, England

The most recent Virgin Media outage reports came from the following cities: Newham, City of London, City of Westminster, London, Southall, Orpington, Southwark, Islington, Hammersmith, Ilford, Croydon, Hounslow, Bromley, Mitcham, and Barnet.

CityProblem TypeReport Time
Newham Internet 4 hours ago
City of London TV 4 hours ago
City of Westminster Internet 5 hours ago
London Wi-fi 15 hours ago
London Internet 17 hours ago
London Wi-fi 21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • tor_a
    victoria martin (@tor_a) reported from Barnet, England

    @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Time to ditch @vmbusiness I think, unreliable service & weak support

  • niawynthomas
    Nia Wyn Thomas (@niawynthomas) reported from Richmond, England

    @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

  • gendal
    Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

  • markrhorney
    Mark (@markrhorney) reported from Lambeth, England

    @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

  • ChristineAllado
    Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • HalloweenJack55
    Richard (@HalloweenJack55) reported from Epping, England

    @virginmedia broadband issue on Epping area... Can you explain....been on and off all day.

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

  • AndrewGrill
    The Actionable Futurist® Andrew Grill (@AndrewGrill) reported from Kensington, England

    @virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.

  • ChristineAllado
    Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia any chance of a stable service?!?

  • Flipringer
    Philippa Rooke (@Flipringer) reported from Bromley, England

    @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Service page says no issues.

  • Miss_Toppin
    Miss Toppin (@Miss_Toppin) reported from Croydon, England

    Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Virgin Media should change their name to Virgin Media Outage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rugbychick84
    Alexis Hare (@Rugbychick84) reported

    @virginmedia I had to reset one of my boosters today but when I went to change the name and password it wouldn't let me access the virginmedia-vmp page. Is it down?

  • DM_editor
    Charlie McKelvey (@DM_editor) reported

    @virginmedia No error codes, no local service issues either. The box appears to have latency issues, then goes off. This is happening two or three times a day. I have already restsrted and reset both boxes numerous times but it is still happening

  • danielplempo
    danielplempo (@danielplempo) reported

    @virginmedia It's just gone again. Very frustrating that the status still says 'No known issues'.

  • AmyBelle4real
    Amy Belle (@AmyBelle4real) reported

    @virginmedia PLEASE help me.

  • iamJOEHALENBECK
    JOΞ HΛLΞNBΞCK ↗ (@iamJOEHALENBECK) reported

    @virginmedia Yh it got sorted that day but your site is the worst it just sned you back to the start page when loading new pages your site was updated last week so clearly its not set right lol

  • craig_i_t
    craig thornton (@craig_i_t) reported

    any body else having trouble with @virginmedia broadband in #barnsley

  • davidvikingflag
    David drury (@davidvikingflag) reported

    @virginmedia is there a messing service i can contact someone on about my account

  • karenmarriott99
    Karen Marriott (@karenmarriott99) reported

    @virginmedia I am having continual issues with my broadband. I was on chat today and was being transferred to the technical team, I’ve been waiting over@an hour! Not happy! Cannot log into@my account either. Really thinking of leaving is this long running problem is not resolved

  • SteveG1809
    Steve Grant (@SteveG1809) reported

    @virginmedia Nope. All I want to do is speak to someone I can get my broadband package upgraded but having tried phone, webchat, email, Twitter and text I just end up in queues that never get answered. Can't somebody just arrange to contact me to get it sorted?

  • Skossoff
    Simon Kossoff (@Skossoff) reported

    @virginmedia Don’t be ridiculous the communication system feels like is been deliberately designed to avoid conversation with aggrieved customers. Poor poor service.