Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW3 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, Waltham Forest, London, Hackney, City of Westminster, Paddington, Harringay, Brentford, Stanmore, Hammersmith, Ealing, Newham, Kensington, Croydon and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Waltham Forest |
TV | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!
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catskidschaos
(@catskidschaos) reported
from
Richmond, England
Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!
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Dawn Cutting
(@CuttingDawn) reported
from
Bricket Wood, England
@virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia fix up
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nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia how long approx is it taking to get thru to customer services via telephone plse? is it still 1 hour ?
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia can you help?? I need to speak to someone about an upgrade that not upgraded!
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia your customer service number is not working! I am paying for an upgrade that has not been upgraded and it is impossible to talk on phone or chat to anyone online 🤬🤬🤬
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
How do I urgently my @virginmedia broadband hub. My broadband keeps dropping. Help!!!!!!! I keep getting thrown out of urgent NHS meetings.
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DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Collins
(@richardcollins1) reported
@virginmedia I’ve been having on and off problems for last 2 weeks now, it’s ok you saying you know you have problems but what about the disruption of the service I’m Paying for?
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Kami
(@Shaz25954459) reported
Virgin media internet is completely down!! @virginmedia
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downhillbombing
(@ipreferdownhill) reported
@virginmedia What do I do? I click the link and it asks me to login which I have and no I’m at my welcome back account page
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Customer Service
(@vmbusinesshelp) reported
@Magikos_IT @virginmedia It would be best speaking with us directly so the faults team can run some diagnostics on the service to see what is causing the issue for you, I can understand your frustration with this been ongoing
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Natasha Puri
(@Tasha0503) reported
@virginmedia It’s more than just some issues with connection. We are completely cut off from all service, from around 10.30am every day and then are left with nothing. It’s hard to even get through to someone on the phone
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Joe Stephens
(@MrFlefner) reported
@virginmedia OK, Just so you know it has now been almost 48 hours since I first reported this fault and my 86 year old other is STILL without a phone line. I will detail it in the e-mail as I have detailed it here in this thread and in multiple calls to the support team.
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ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ
(@safeabz) reported
@virginmedia is down again intermittently keeps loosing connection trying to video call my cliant please sort it
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SoldierAye
(@SoldierAye) reported
@virginmedia This isn’t ‘customer service’. This is a wind-up. I can see now why it took my Dad so long to get some *co-operation* from @virginmedia after the bereavement of losing my Mum, never mind a standard resolution. I’ve taken screenshots of your responses. You’ll be hearing from us…
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Stephen Smith
(@sps81) reported
@virginmedia It's not showing in the app either, and it's been around 70 hours so far. Can you just send me a link to where I can cancel it please?
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Customer Service
(@vmbusinesshelp) reported
@Wraith69_ @virginmedia I'm really sorry to hear this is the case, have you contacted our faults team at all so we can look into the issues you've been having? Our direct number is 0800 052 0800 then option 3, we can then raise a fault ticket for you to investigate