Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hounslow, Southwark, London, Greenford, City of London, Hammersmith, Watford, Hackney, City of Westminster, Hampstead, Ilford, Croydon, Greater London, Camden Town and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Wi-fi | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Greenford |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Lee Winter
(@tulsehillboy) reported
from
Lambeth, England
@virginmedia Truly dreadful customer service today. Spent three hours in “chat” and no further forward. 100mbps is only 3!!!
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Matt Ray
(@mattsray) reported
from
Tottenham, England
@virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!
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Mercedes BB
(@Messy_BB) reported
from
Camden Town, England
@virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please
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Eilidh Murray
(@eilidhmuz) reported
from
Tottenham, England
@danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
@virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.
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Dan Slee
(@danslee) reported
from
Camden Town, England
Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.
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James Enck
(@jimiinc) reported
from
Camberwell, England
@virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia very poor service, I've wasted my day off they're still not here, @wwrecorder #E18 recommendations for broadband service please #wanstead
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Ruth Brookarsh
(@nabenza) reported
from
Watford, England
@virginmedia @vmbusinesshelp I’m not business customer
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Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia still waiting for my engineer (8am to 12) you are wasting my only day off work to get my service back. Promises promises
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Jon Mark Deane
(@JonMarkDeane) reported
from
Lambeth, England
@virginmedia Broadband is down. Box is showing solid green base light, solid green WiFi light and a flashing green internet light. Reboot, lower cycling, full disconnection and reconnection achieves nothing. TV service fine (sans network features).
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside
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Lee Brown
(@LRB172) reported
from
Epping, England
@virginmedia @MoneyTelegraph 9 months and counting for broadband to be fixed. Seriously fed up now. Please just fix it or let me go to another provider without charging....
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Toby Dawson
(@TobiWanDOTA) reported
from
Camden Town, England
Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!
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dicle erver
(@starsenic) reported
from
Hackney, England
AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia
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John Lyons
(@johnnieego) reported
from
Hackney, England
Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.
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Veronica Mitchell RD
(@AbFitNutrition) reported
from
Richmond, England
It’s so annoying how broadband cos try 2 screw existing customers. They suck u in with an offer better than their competitors, then each yr, they increase the price, but offers small reduction if you u stay with reduced service #VirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Neville
(@NatalieRNeville) reported
@virginmedia This doesn't work as it is set to my deceased mother's email. I cannot seem to set it to a different email. Also, I like paying via quickpay as I don't need to remember passwords or anything.
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Lauren
(@xlaurenxsx) reported
@virginmedia confused I changed my package recently and have been sent an o2 sim. My sim was part of my old package do I need to cancel that separately or will it automatically cancel as part of the new package?
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Maksu
(@mmmmaksu) reported
@virginmedia Hey! Need some help with my wifi, wondering if you guys could help me figure what’s wrong?
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Carolinemarriette
(@Carolinemarrie3) reported
@virginmedia Another 5mins on the phone to be told you can’t answer the phone tonight. My 30 day count down started today even if you are too incompetent to answer the phone
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DonnaAfrica_Official
(@DonnaAfrica) reported
@virginmedia You don’t offer a service to transfer my broadband to my new premises therefore I shouldn’t have to spend over three hours explaining the situation al& kept hanging on for almost four hours to cancel my contract! Diabolical! Bad customer care & service! #virginmedia
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Katherine Dew
(@MoorMoor03) reported
@virginmedia Thanks for your reply John. I can't be the only existing customer flagging this extortionate increase. Have managed to resolve but possibly the worst ever email to existing customers & can't see how anyone would agree to that increase.
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Carolinemarriette
(@Carolinemarrie3) reported
@virginmedia I need to cancel my subscription please. I called on the 20th June to end my subscription on the 31st july but she said I can’t until the 1st. I didn’t know it would cost me my Friday night 😭😭
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Nicola Devine
(@NicolaD28601353) reported
@virginmedia worst customer service ever! Agents either hang up, lie that they'll follow up and don't, transfer back to switch board or put on hold for 20 mins then hang up. Still no instal. Complaint submitted. Sickened.
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Tej
(@TejB) reported
@virginmedia And now I'm trying to watch tutorials for work and the internet connection keeps dropping in LS16. What is happening to your service? I used to recommend it to people now it's becoming an embarrassment.
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alaw..mot.
(@tatey123) reported
@virginmedia Have 3 mobile phone contract with you for me and family ..2 are out of contract have 8 month left on 1 ..cant now upgrade on the one i wanted due to incompitence of yodel and virgin saying its my fault that you put a miss spelling on delivery address .30 year of service and this