Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 03/24/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Southwark, London, Greenford, City of London, Hammersmith, Watford, Hackney, City of Westminster, Hampstead, Ilford, Croydon, Greater London, Camden Town and Borehamwood.

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City Problem Type Report Time
United KingdomHounslow Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomGreenford Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • tulsehillboy Lee Winter (@tulsehillboy) reported from Lambeth, England

    @virginmedia Truly dreadful customer service today. Spent three hours in “chat” and no further forward. 100mbps is only 3!!!

  • mattsray Matt Ray (@mattsray) reported from Tottenham, England

    @virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!

  • Messy_BB Mercedes BB (@Messy_BB) reported from Camden Town, England

    @virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please

  • eilidhmuz Eilidh Murray (@eilidhmuz) reported from Tottenham, England

    @danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    @virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.

  • danslee Dan Slee (@danslee) reported from Camden Town, England

    Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.

  • jimiinc James Enck (@jimiinc) reported from Camberwell, England

    @virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia very poor service, I've wasted my day off they're still not here, @wwrecorder #E18 recommendations for broadband service please #wanstead

  • nabenza Ruth Brookarsh (@nabenza) reported from Watford, England

    @virginmedia @vmbusinesshelp I’m not business customer

  • NicoleBennett88 Nicole Bennett (@NicoleBennett88) reported from Walthamstow, England

    @SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

  • _Rafi93 Rafi (@_Rafi93) reported from Camden Town, England

    @virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia still waiting for my engineer (8am to 12) you are wasting my only day off work to get my service back. Promises promises

  • JonMarkDeane Jon Mark Deane (@JonMarkDeane) reported from Lambeth, England

    @virginmedia Broadband is down. Box is showing solid green base light, solid green WiFi light and a flashing green internet light. Reboot, lower cycling, full disconnection and reconnection achieves nothing. TV service fine (sans network features).

  • _Rafi93 Rafi (@_Rafi93) reported from Camden Town, England

    @virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside

  • LRB172 Lee Brown (@LRB172) reported from Epping, England

    @virginmedia @MoneyTelegraph 9 months and counting for broadband to be fixed. Seriously fed up now. Please just fix it or let me go to another provider without charging....

  • TobiWanDOTA Toby Dawson (@TobiWanDOTA) reported from Camden Town, England

    Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!

  • starsenic dicle erver (@starsenic) reported from Hackney, England

    AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia

  • johnnieego John Lyons (@johnnieego) reported from Hackney, England

    Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.

  • AbFitNutrition Veronica Mitchell RD (@AbFitNutrition) reported from Richmond, England

    It’s so annoying how broadband cos try 2 screw existing customers. They suck u in with an offer better than their competitors, then each yr, they increase the price, but offers small reduction if you u stay with reduced service #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NatalieRNeville Natalie Neville (@NatalieRNeville) reported

    @virginmedia This doesn't work as it is set to my deceased mother's email. I cannot seem to set it to a different email. Also, I like paying via quickpay as I don't need to remember passwords or anything.

  • xlaurenxsx Lauren (@xlaurenxsx) reported

    @virginmedia confused I changed my package recently and have been sent an o2 sim. My sim was part of my old package do I need to cancel that separately or will it automatically cancel as part of the new package?

  • mmmmaksu Maksu (@mmmmaksu) reported

    @virginmedia Hey! Need some help with my wifi, wondering if you guys could help me figure what’s wrong?

  • Carolinemarrie3 Carolinemarriette (@Carolinemarrie3) reported

    @virginmedia Another 5mins on the phone to be told you can’t answer the phone tonight. My 30 day count down started today even if you are too incompetent to answer the phone

  • DonnaAfrica DonnaAfrica_Official (@DonnaAfrica) reported

    @virginmedia You don’t offer a service to transfer my broadband to my new premises therefore I shouldn’t have to spend over three hours explaining the situation al& kept hanging on for almost four hours to cancel my contract! Diabolical! Bad customer care & service! #virginmedia

  • MoorMoor03 Katherine Dew (@MoorMoor03) reported

    @virginmedia Thanks for your reply John. I can't be the only existing customer flagging this extortionate increase. Have managed to resolve but possibly the worst ever email to existing customers & can't see how anyone would agree to that increase.

  • Carolinemarrie3 Carolinemarriette (@Carolinemarrie3) reported

    @virginmedia I need to cancel my subscription please. I called on the 20th June to end my subscription on the 31st july but she said I can’t until the 1st. I didn’t know it would cost me my Friday night 😭😭

  • NicolaD28601353 Nicola Devine (@NicolaD28601353) reported

    @virginmedia worst customer service ever! Agents either hang up, lie that they'll follow up and don't, transfer back to switch board or put on hold for 20 mins then hang up. Still no instal. Complaint submitted. Sickened.

  • TejB Tej (@TejB) reported

    @virginmedia And now I'm trying to watch tutorials for work and the internet connection keeps dropping in LS16. What is happening to your service? I used to recommend it to people now it's becoming an embarrassment.

  • tatey123 alaw..mot. (@tatey123) reported

    @virginmedia Have 3 mobile phone contract with you for me and family ..2 are out of contract have 8 month left on 1 ..cant now upgrade on the one i wanted due to incompitence of yodel and virgin saying its my fault that you put a miss spelling on delivery address .30 year of service and this