Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 02/08/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southall, Hounslow, Waltham Cross, City of Westminster, Hampstead, Harringay, Greenford, Paddington, Wembley, Poplar, Croydon, Welling and Islington.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomHackney TV
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomHounslow TV
United KingdomWaltham Cross TV

Community Discussion

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Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • munirawilson Munira Wilson MP (@munirawilson) reported from Richmond, England

    Appalled by lack of response from @VirginMediaCorp @virginmedia to me, colleagues & most importantly thousands of customers struggling without broadband, phone or TV for at least 2 days. Lack of info and misleading fix times unacceptable. An urgent case for @Ofcom to investigate

  • JonGardner_gb Jon Gardner (@JonGardner_gb) reported from Richmond, England

    @harerik @virginmedia They sell a business class service to businesses, schools and all manor of other organisations. They should be able in emergency to reroute traffic around a problem like this in minutes or hours, max..... #virginmediadown

  • stephnimmo Was this in the plan 🦋 (@stephnimmo) reported from Merton, England

    @singinghands @virginmedia Agree!!!! I know that a third party is responsible but they should own the problem and care for us customers

  • PBCFC Paul Barnett (@PBCFC) reported from Richmond, England

    @thistle5460 @virginmedia WTF is soccer.

  • stephnimmo Was this in the plan 🦋 (@stephnimmo) reported from Merton, England

    @TomW83mcfc @singinghands @virginmedia It’s bigger than that... main internet cable for SW London was severed on Thursday.... outage affecting thousands, will take days

  • SarahCo85095085 Sarah Cox (@SarahCo85095085) reported from Richmond, England

    I cannot believe we are still without a service @virginmedia in SW London. Please give us a sensible update - it is the least that can be expected after 3DAYS of no service. It is an utter disgrace. Already looking for a new provider #virginmediadown @Ofcom

  • tonystwit Tony Mills (@tonystwit) reported from Kingston upon Thames, England

    @telnetport25com @EdwardJDavey @virginmedia Ed likes to campaign for populist issues with no success, so don’t hold your breath. Virgin media is his current target after failing with his SWR campaign. South of the Borough lost faith in him!

  • PilotBoyGD Gary (@PilotBoyGD) reported from Merton, England

    @alexodam @virginmedia I'm in Raynes Park... Fix estimate now Monday morning at 9. Three days without broadband man. And I thought no nut November would be hard.

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia Just want the service m paying for it’s been going on to long.... East London

  • AradDeea Rus Andreea Emilia (@AradDeea) reported from Merton, England

    @virginmedia I can’t believe it takes so much time to fix these issues, it’s been 3 days and now I got an email that it will only be fixed on Monday, this is outrageous. Such an awful company, you have no respect for your customers!!! Shame on you

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia your site states the issue will be fixed by 1600hrs today Friday and they laughed apparently it will take them days to install new cables and make the intricate connections to each fibre optic strand. They said they were likely to have it all working again on Monday

  • Pientello Christian Furr (@Pientello) reported from Richmond, England

    @smittyonline @virginmedia Virgin Media has been down in Richmond upon Thames since 9am Thursday 19th December. Over 2 days now at the busiest and most needed time of year. No Internet, phone, TV or customer service information. Shocking

  • JonGardner_gb Jon Gardner (@JonGardner_gb) reported from Richmond, England

    @____________jkg @harerik @virginmedia You have a backup hub that you can route traffic too if one is down. In a business environment this is standard practice. If Virgin want to just be a home TV provider, fine. But if they want to sell services to schools, other public services and business things need to change.

  • Tomch1966 Tom Chant (@Tomch1966) reported from Richmond, England

    I thought the design of the internet provided redundancy but @virginmedia seem to have relied on one point for all of SW London. One broken cable kills TV, broadband and phone. Time to move provider.

  • fitzy45 Bev Fitzsimons (@fitzy45) reported from Merton, England

    After 4 days without broadband, TV and phone what is particularly vexing is the ‘no known problems’ message on the @virginmedia website. The communications about what has been going on has been shocking

  • DustySubstances Denise Tomlinson (@DustySubstances) reported from Richmond, England

    @hamptonbaglady @munirawilson @HamptonPN @VirginMediaCorp @virginmedia @Ofcom @UKLabour Which wouldn’t have stopped the outage of course

  • munirawilson Munira Wilson MP (@munirawilson) reported from Richmond, England

    @janeillustrates @bristolboudicca @VirginMediaCorp @virginmedia @Ofcom If she receives any care support, the agency ought to be checking up on her more regularly. That doesn't help with the isolation of no TV though.

  • Chilly_in_the John Steele (@Chilly_in_the) reported from Merton, England

    So now two full days of no internet or Tv. Seems some muppet put a digger through the fibre to local hub. It’s amazing how much we’ve come to rely on it for al sorts of things. Banking probably being the most useful. Anyway crack on & fix it @virginmedia I’ve got bills to pay.

  • Biancaaa89 Biancaaa 💕 (@Biancaaa89) reported from Kingston upon Thames, England

    @jamesburns1990 @virginmedia Ridiculous isn’t it. Service seems to have rebooted now thank god

  • thistle5460 Billy Martin (@thistle5460) reported from Richmond, England

    @jonslinn @virginmedia That’s what a decent red costs down t’pub I’ve had to purchase thirty two since Thursday to cope

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OzgenK_ Carter (@OzgenK_) reported

    @virginmedia no agents on live chat for 2 days, you have an automated service via phone that keeps looping back to the main menu - what kind of customer service is this? Wankstain of a company

  • StephEsse88 Steph (@StephEsse88) reported

    @virginmedia It’s still not working, I’ve clicked the link and waited but nothing happens it’s just a page asking me to sign into my account

  • markpink Mark Pinkerton 💙🚴‍♂️ 🇺🇦 (@markpink) reported

    @DustinBowdidge @The1Silky Sadly still out here in Kings Cross but @virginmedia engineers have been spotted last night but to no effect as yet. Status stills says 16.35 last night as fix! No texts all week.

  • SriramSsundar Sriram (@SriramSsundar) reported

    @virginmedia whatever has happened to ur service,not the VM I knew of anymore.Pathetic broadband speed, worst customer service,I am not even able to cancel ky contract,a parrot sitting in call centre keeps repeating what it says & not understanding I am saying. PLEASE CANCEL MY

  • alchemyintheuk Alchemy in the UK (@alchemyintheuk) reported

    @virginmedia @Ofcom So no...no support. By all means get your most senior manager to call me- it is only approaching 12 months since the original request of a manager callback @ofcom

  • sw61964 Mike Williams (@sw61964) reported

    @virginmedia what is wrong with broadband and tv in HA4 please. Service down for over 12 hours. This is becoming more frequent. Fast speeds no good if you’ve got no service. 3 of us trying to work from home of Vodafone data because Virgin is out.

  • RickBeenham Richard Beenham (@RickBeenham) reported

    @virginmedia Internet very slow to non-existent this morning in SW15. Can’t do my work. Are you able to offer any info please?

  • KelseyMc_KM Kelsey Mc (@KelseyMc_KM) reported

    @virginmedia You are literally taking the money of an elderly man with dementia who can no longer physically use your TV service.

  • BazLion420 🏆👀 (@BazLion420) reported

    @virginmedia U were doing works in my area last week and my internet has been shocking ever since. Were no problems before..

  • seanhannam seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.