Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1 and NW3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 11/25/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, London, City of London, Croydon, Ilford, Hammersmith, Newham, Hackney, Watford, Woodford Green, Bromley, Southwark, Harringay, Wandsworth and Feltham.

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City Problem Type Report Time
United KingdomWaltham Forest Internet
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • followcbv Madhan (@followcbv) reported from Richmond, England

    @virginmedia Indeed that is the problem

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    I just listened to your fuzzy hold music for 18 minutes @virginmedia, went through the same security Q’s multiple times, only for the phone to cut off as I explained my issue. I JUST WANT TO CANCEL MY BROADBAND!!!!! Can someone call me back to do this please

  • georgiamumbles Georgia Mumby (@georgiamumbles) reported from Camden Town, England

    @virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working

  • BethanyWant Bethany want (@BethanyWant) reported from Bromley, England

    @virginmedia It is only effecting one room in the house. On all devices. I have checked my area and there are no known issues

  • Enfield67 Paul Dart (@Enfield67) reported from Enfield Lock, England

    @virginmedia After all that, the new contract by email shows the phone part of the deal has been down graded to weekend calls only despite my Dad saying he needed to keep all time calls as he spends ages on phones to hospitals and doctors for appointments. I’m sure this wasn’t what was agreed

  • smileyyearwood Send News!☝🏾🇧🇧 #ReachOverTheNoise 🌹 (@smileyyearwood) reported from Harrow Weald, England

    @virginmedia I've gone through all of that and have no answers. I'm sorry you were no help at all

  • Timothy_Hughes Tim Hughes 提姆·休斯 (@Timothy_Hughes) reported from Richmond, England

    @virginmedia Thank you .... will try. — The text I got today said “With our Connect app, your WiFi can't hide. It's like a WiFi sniffer dog, hunting down blackspots.” You might like to point out to Marketing that a reword is needed as I took it literally. Thanks for your help.

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    @funkyfairy78 @virginmedia They will owe me a refund in September and I’ll make sure I get it 👆🏼 They’ve been messing me around for so long with their rubbish service, I should’ve cancelled months ago! #virginmedia

  • georgiamumbles Georgia Mumby (@georgiamumbles) reported from Camden Town, England

    @virginmedia hey my WiFi is down and I’ve been trying to get through to somebody in your call centre for ages - I was on hold until way after closing time and your message feature doesn’t work 😞 HEEEELLLPPPP!!!!

  • Enfield67 Paul Dart (@Enfield67) reported from Ilford, England

    @virginmedia We’ve got through and the customer service man was very rude

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Hounslow, England

    @virginmedia your online customer service intro is shocking. Frustrating and awkward. Such a big company should have a better phone service.

  • wilderfulford Wilder Fulford (@wilderfulford) reported from Kensington, England

    @virginmedia @virginbroadband. You have failed to fix the failings of your fibre optic so-called broadband in W11 for months. We are going back to BT as soon as we can.

  • TimHDav Tim Davies (@TimHDav) reported from Tottenham, England

    @virginmedia The phone of course is still not working. Outrageous. This is despite assurances that an engineer would be sent & that it would be resolved in several hours! Utter nonsense. I would like to escalate my complaint now please. I will dm my number & please arrange for me to be called

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    @virginmedia Called back, held for another 15mins, was finally put through to the correct dept & have cancelled. I just want to say how rude the agent turned when I declined the offer to stay, & once it was all done he just cut the call off. Glad I made the right decision #virginmedia

  • yiddo71 Mark Gould (@yiddo71) reported from City of London, England

    @virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk

  • beckylucydell Becky Dell (@beckylucydell) reported from London, England

    @virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩

  • mmulla Muhammad Saeed Mulla (@mmulla) reported from Walthamstow, England

    To be fair, this is probably a PR person tweeting this, but really bad PR for @VirginMedia if they think that this is secure. Plus they missed the whole point, which was that the password was stored in plaintext.

  • BethanyWant Bethany want (@BethanyWant) reported from Bromley, England

    @virginmedia It keeps going down on all devices now.

  • potentialprodz potentialproductionzmusic (@potentialprodz) reported from Hackney, England

    7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay

  • ThistletonM Matthew Thistleton (@ThistletonM) reported from Ilford, England

    @virginmedia Thank you for your response, the TV connection is still often very slow or (having just come home from work) currently not connecting to Netflix or catch up (error NW-2-5)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paul_damien Paul Damien 👯‍♂️🌈(He/Him/It) (@paul_damien) reported

    Why are @virginmedia retentions calling me and hanging up.. I thought silent calls from a company were illegal - is it the TPS I complain to about silent calls? (I know it's @virginmedia as their on a database of bad numbers)

  • overthinklife Dan (@overthinklife) reported

    @djn2911 @mocktanza @virginmedia They sent me a text warning me about work in my area on the 25th, is your number right on the account? O2 are also doing work this week if you're on that network

  • JulieBowerman Julie Bowerman-Jenner (@JulieBowerman) reported

    @virginmedia Customer service are now giving me the run around, I'm just going to cancel my order I really don't need this

  • russetmantle Ajva (@russetmantle) reported

    @virginmedia Hi PZ. The chatbot says landline issues aren't covered by their system and directs me to call on the phone. The phone triage system says it's running tests then doesn't let me stay on hold but hangs up on me, telling me to call back either on my landline - which I can't use atm

  • kgbpoker Stephen Elliott 💙💛 (@kgbpoker) reported

    Why is so hard to cancel contract at virgin media

  • foxtonm Joyce (@foxtonm) reported

    @virginmedia no wifi in York and website is no help at all. Can you check if I DM?

  • Yui10448848 Yui (ALTER) (@Yui10448848) reported

    @virginmedia No. I just was just saying that my internet is ran by you and how bad it can be sometimes I didn't ask for help. But I have question about Virgin Trains

  • MrsPaulie Alexandra Linford (@MrsPaulie) reported

    @virginmedia Not yet but it is pending although not sure how that will resolve the issue. Its all very well putting a complaint in while it is being investigated services will be cut off. Very difficult situation to be in working part of the week from home for the NHS

  • sylvia1256 Sylvia Krynska (@sylvia1256) reported

    @virginmedia Internet has been down / very slow in leeds LS11 post code. Can somebody look into this ? When I called through you guys had system issues but this is now serious

  • indejames James Carter (@indejames) reported

    Weird how the only pages with Gateway Error 400 on the @virginmedia website are the ones to cancel or downgrade...