Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3 and NW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 01/26/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of London, City of Westminster, Croydon, Fulham, Paddington, Hounslow, Barnet, Ilford, Hackney, Harringay, Hampstead, Greater London and Poplar.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • rogerw117 Roger Williams (@rogerw117) reported from Richmond, England

    @virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.

  • AmbroseBarnaby Barnaby & Chris (@AmbroseBarnaby) reported from Richmond, England

    @virginmedia Hi there. I am having trouble using phone service I can never get through. We are looking at ending our Virgin media broadband for now. Can I contact you via Whats app or another means to start this process many thanks. Barnaby

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia down in se6 london? Can't access to your site even from the mobile

  • DazzlingHamster Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.

  • NickAKramer Nick from London (@NickAKramer) reported from Barnet, England

    @virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?

  • Deso27 Des O'Carroll (@Deso27) reported from Richmond, England

    @virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?

  • mertthemailman Martin Davis (@mertthemailman) reported from Enfield Lock, England

    @virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia broadband down - can't even sign in to my account to check status etc

  • Deano1969 Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _GinoJohnson Gino Johnson (@_GinoJohnson) reported

    @virginmedia Hello, we still have the same problems. No unfortunately no engineer was rebooked and while we tried to call back after 1 hour we were cut off.

  • davidwatson07 david watson (@davidwatson07) reported

    @MartinSLewis @virginmedia My daughter has Virgin internet in a rental property and has to move elsewhere to a property that Virgin can’t connect to. They are making her pay a £250 disconnection fee! This is ridiculous when it them who can not provide a service!!

  • cjgil93131 Chris Gilmore (@cjgil93131) reported

    @virginmedia it over an hour and a half to get through to you yesterday to cancel my deceased father's contract the call has cost me over £60 at 65p a minute shame on you

  • _GinoJohnson Gino Johnson (@_GinoJohnson) reported

    @virginmedia Yesterday 1200-1600, but when we questioned where he was we were told that he was never booked! That’s after a 1.5hour call on Saturday where I was promised he had booked him

  • JebusXI Jebus 🎸 (@JebusXI) reported

    @virginmedia Like I’ve said, I’ve spoken to you multiple times. Last time I spoke to you a representative said they’d “fix my internet my monitoring it for 48 hours”. How can I escalate this? I’ve tried.

  • Jaksims Jakob (@Jaksims) reported

    @SQRLTV @virginmedia The increase from £27 to £49, yes, but now they're claiming they've upgraded the network in my area and are bumping it up another £3.50 a month

  • Quozy2k Lee Quoroll (@Quozy2k) reported

    @vmbusinesshelp @vmbusiness Text service not responded within 15 hours.

  • infolakedistri1 info@lakedistrictcottages.net (@infolakedistri1) reported

    @virginmedia Everything is still down. When I check my status using you website, it says there are no problems, but when I phone it acknowledges there is a problem - why the discrepancy. I registered for text updates and I received 1 saying it will be remedied by 6 last night then nothing!

  • SQRLTV Squirrel (@SQRLTV) reported

    @Jaksims @virginmedia Was that a new customer deal which is now ending ?

  • _GinoJohnson Gino Johnson (@_GinoJohnson) reported

    @virginmedia I really don’t have another 2 hours to spend on the phone. The first person lied to us, the second was rude. You have been by far the best, can you not assist? In terms of going online we cannot access our account online, it has never worked.