Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1, NW3 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 12/07/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, Waltham Forest, Hackney, Newham, London, Southall, City of London, Paddington, Southwark, Hammersmith, Harrow, Tower Hamlets, Islington, City of Westminster and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamden Town Total Blackout
United KingdomWaltham Forest Internet
United KingdomHackney Total Blackout
United KingdomNewham Internet
United KingdomHackney Total Blackout
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • browna24 Anita Hurley (@browna24) reported from Ilford, England

    @virginmedia what’s the fault in E17? Tv internet & phone been down for 2 whole days now yet all we’re being told is that engineers are working on it

  • venoztks Mike Harding (@venoztks) reported from Wandsworth, England

    @JNRaeside @virginmedia same in SW17 - random drop outs usually for about a minute... makes it really difficult to work... we have max expensive deal - fibre optic - and terrible service...

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.

  • DebsySmith Debs smith (@DebsySmith) reported from London, England

    @virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls

  • Rojaljmyers Roj 🇯🇲 (@Rojaljmyers) reported from Hackney, England

    The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider

  • AnnieThwaite Annie Thwaite (@AnnieThwaite) reported from Richmond, England

    @virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, you need to remove it.

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia It's working now but was down for 12 hours

  • DebsySmith Debs smith (@DebsySmith) reported from London, England

    @virginmedia need to find out who to contact about bad single on my mobile????

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help

  • thomasdmatthews Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.

  • AnnieThwaite Annie Thwaite (@AnnieThwaite) reported from Richmond, England

    @virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, I’d like you to remove it.

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia That's to discard physical problems with your cable.

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    Really disappointed that my home broadband dropped out mid recording for a BBC show this afternoon @virginmedia ; your service is so flaky in South East London #virginmedia

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best

  • evac90 Eva Collingwood (@evac90) reported from Hackney, England

    @virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.

  • 3lzantoinette king elz 🪐 (@3lzantoinette) reported from Merton, England

    one thing that #virginmedia really know how to do is giving their “sincere apologies” for whatever went wrong instead of actually fixing the problem, we don’t pay you each month to sincerely apologise to us for things you should be on point with 😭

  • JoeWelstead Joe Welstead (@JoeWelstead) reported from Camberwell, England

    @virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PsychoUKNas666 PsychoUKNas666 loves CDub ❤ (@PsychoUKNas666) reported

    @virginmedia I am beyond fuming. Due to your services outtage this morning between 8:30AM and 10:00AM am i have missed a webcast funeral of a loved one. I couldn't be able to say my last good bye. When i called and complaint all i was getting is sorry. Well SORRY IS NOT ENOUGH.

  • MrsBokko Beverley Bostock (@MrsBokko) reported

    @virginmedia But that’s what I did this morning - using my mobile and being on the phone for 2 hours with no solution. Hey I’ve got an idea - why don’t you get someone who can actually do something to phone me. Now that would actually be customer service.

  • GnomeHouseCIC GnomeHouse (@GnomeHouseCIC) reported

    @vmbusinesshelp @mburtonphoto @virginmedia Why would Mark contact fault's team? He is just retweeting our tweets? I think you mean 'Hi there Gnome House Team...' and then speak to our staff ... presume 28 days 'response' to a complaint starts from now and is officially logged?

  • GnomeHouseCIC GnomeHouse (@GnomeHouseCIC) reported

    @mburtonphoto @virginmedia BREAKING NEWS! operators just hang up...won't even speak to us...

  • JoannaMarieHall Joanna Hall (@JoannaMarieHall) reported

    I made the mistake of joining @VirginMedia after @BTGroup doubled their price overnight. WiFi is down until approximately 8pm! I’m having to use my phone as a hotspot. Why do we pay so much for expensive & unreliable broadband in the UK? I had faster, reliable service in Barbados

  • mentalhealthga2 Mental Health Gaming (@mentalhealthga2) reported

    @virginmedia Again you are missing the point. Your sales agent said we are good to cancel our current provider, which we did. Then two days later we get the rejection. Leaving us possibly without a provider. The silly thing is, I could get the Universal Credit based Essential Internet

  • stevenworth steven worth (@stevenworth) reported

    @virginmedia Are you confirming that there are no outage problems in Plymouth now and this use problem?

  • paulus_anthos Paul Anthos (@paulus_anthos) reported

    @virginmedia I have just phoned up about my On Demand service not working. However, I didn't get to chance to tell them this as she hung up.This is happening too often. They took my details so why don't you phone me back instead of going through all that red tape again. 🤬

  • MrsBokko Beverley Bostock (@MrsBokko) reported

    @virginmedia And you don’t think that maybe you could sort that if you spoke to me via DM? This whole conversation has shown how frustrating it is dealing with Virgin Media. Having to repeat myself, no answers to anything, not really thinking of the customer. Are you any better @skytv @bt_uk?

  • unrealfury Ben (@unrealfury) reported

    @virginmedia Can you tell me if there are any issues in the Stevenage area?