Virgin Media Outage Report in Camden Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Bermondsey, Lewisham, Tower Hamlets, Ealing, Ilford, Hackney, Watford, Bushey, Hampstead, Camden Town, Leyton, Wembley and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Total Blackout | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Phone | |
| Croydon |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Billy Martin
(@thistle5460) reported
from
Richmond, England
@jonslinn @virginmedia That’s what a decent red costs down t’pub I’ve had to purchase thirty two since Thursday to cope
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Russ Shaw
(@RussShaw1) reported
from
Hammersmith, England
@GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia any news on KT3 internet/tv issues, day 4 now of nothing and it’s Christmas
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Chris Smith
(@chrissmithvivi) reported
from
Merton, England
@virginmedia Yeh... Mine is still down
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Parents have had ongoing issues with their internet from @virginmedia for last 6yrs! Had NO internet all over Christmas, new router received still not working. Told due to the size of their house. Now being told have to pay another 30 days for something that doesn’t work
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DJ
(@davidjoneshome) reported
from
Kingston upon Thames, England
@virginmedia Hi, I just received my bill for December, and no compensation has been applied. Can you please confirm how you intend to remedy this (I did register the outage online)....#virginmediaoutage
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough
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Mrs R
(@KateRenton) reported
from
Merton, England
@harryhpalmer @virginmedia @IggyPop We’re watching through iPlayer and casting onto TV. Pain when it buffers though. @virginmedia better get their act together tomorrow as it says on the website we’ve had service since 5pm today and nothing is working.
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Sana Kardar
(@sanakardar) reported
from
Kingston upon Thames, England
(2/2) - not to mention the internet quality is extremely poor since the services have been restored and the whole system needs to be restarted each time I need to use it. Terrible customer services and what else can be expected from @virginmedia
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PlaneSimple
(@planesimpletra1) reported
from
Richmond, England
Still no TV, phone or internet in TW11 since Thursday morning. Their website is showing no known issues in the area! What an incompetent and disgraceful company @virginmedia
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Sarah McKenna-Ayres
(@tigerbeanmedia) reported
from
Richmond, England
Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house! #nightmare
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.
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Aubrey Davis
(@aubreydav1s) reported
from
Ilford, England
Season’s greetings to @virginmedia Broadband unusable for over a week now. The ETA to fix is 2nd Jan, when whoever’s job it is to fix my issue comes back from their break. I especially enjoyed the staff who refused to put me through to a manager even though I asked 4 times
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Sarah McKenna-Ayres
(@tigerbeanmedia) reported
from
Richmond, England
Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house for days!😂😂#nightmare #firstworldproblems
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Gavin Poole
(@GavinJPoole) reported
from
Merton, England
@virginmedia Ok, thanks, we had service this am but when the portal@shows three greens and a good device it should be updated to at least amber.
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It’s only curly at the front ✋🏻
(@sladey66) reported
from
Camberwell, England
@virginmedia Yes. Someone from our street reports a broken box at least once every three months
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Mrs R
(@KateRenton) reported
from
Merton, England
@daveberry_tweet @absoluteradio @leonagraham sorry! never going to #letitgo with @virginmedia no Wi-fi since 9am last Thursday until 6am this morning. Very unhappy #SWLondon
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Rob Trog
(@1troggy_FFC) reported
from
Richmond, England
@JockItch96 @virginmedia Don’t know how many times I’ve told you mate, the worst company in the world. When I cancelled them they carried on trying to take money then put a black mark on my credit file for non payment. Wouldn’t use them if they were the only choice!! Go Sky!!
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Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
We have internet, thank you to the engineers who fixes it but @virginmedia need to take a long hard look at how they managed this, poor poor communication , o-one monitoring SM over the weekend, a classic lesson in failing in crisis management and customer care
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Bev Fitzsimons
(@fitzy45) reported
from
Merton, England
After 4 days without broadband, TV and phone what is particularly vexing is the ‘no known problems’ message on the @virginmedia website. The communications about what has been going on has been shocking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mxtthew
(@MnightMarauder) reported
@virginmedia I have a feeling the loss in my Wi-Fi signal around my home is linked to being out of contract, technical support suggests upgrading to the same package for £10 more because I can’t get the new customer deal. BS smell unfortunately
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Jam
(@jamcc86) reported
@virginmedia can someone help me please? I’m in Spain and my roaming is not working.
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Tiff💫
(@Tiffanylouiseex) reported
@LeeRecioy @virginmedia “Re start the router’ “there’s nothing down on our side” 😴😴😴😴
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Michele Golden 💙💛
(@MCGolden1) reported
@virginmedia once again the service you're providing is appalling. Once again I have to plan to be at home all day one day next week for a service engineer to come, at an unspecified time, who may or may not be able to fix the problem. The latest repair lasted a week.
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Afruz Ali
(@AfruzAli5) reported
@ProofPlains @virginmedia @LutzSchueler I have made the biggest mistake leaving BT caming to my 3rd month, 3 installation date cancelled from 12th July now have to wait for 14th September. Customer service is the worse I have experienced, I will be not be go ahead of they fail on September.
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Tim Deegan
(@timdeegan1) reported
@virginmedia My current issue can't be resolved by an engineer visiting my home. It can only be done by changing my settings remotely. They need to switch my landline over to my hub
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LV
(@LV13324211) reported
@virginmedia This is getting quite ridiculous now - the issue is still present and I am due a 4th, yes FOURTH engineer visit. The previous three all confirmed there is a signal issue that is caused at the cabinet, however they can't fix it. My Hub5 is reporting No Ranging Response received.
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Connor
(@connorsviewblog) reported
Hey @virginmedia I'm on a M350 contract and only getting 50mbs. I got 324mbs for the first 6 days or so but now it's went to crap for the last couple of weeks. Reboot & reset Hub3 but still low
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S.T.A.R Consultancy and Training Ltd
(@JangKayani) reported
@virginmedia I have done that and I have done that previously whilst talking to your technicians. So what are you going to do now to resolve this issue
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Yatin
(@yatin_suvagiya) reported
@Monagt @virginmedia Same here I have issue with internet and 3 weeks now no response, 1 guy came 2 days ago and said within 24 hours, other team will come and fix problem, but I do not know how virgin Media count 24 hours???