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Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Camden Town come from postal codes NW3 , NW1 and NW5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Camden Town, England

The most recent Virgin Media outage reports came from the following cities: Westminster Abbey, Croydon, Brent, Camden Town, Hackney, London, Islington, Paddington, Southwark, Walton-on-Thames, Waltham Forest, Hampstead, Enfield Town, Newham, and City of London.

CityProblem TypeReport Time
Westminster Abbey Wi-fi 18 minutes ago
Croydon Internet 26 minutes ago
Westminster Abbey Internet 32 minutes ago
Brent Internet 12 hours ago
Camden Town Internet 17 hours ago
Hackney Internet 17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • Kimmy_CPFC
    Kimberley Morris (@Kimmy_CPFC) reported from Croydon, England

    @virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now

  • philswallowpics
    Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    @vmbusiness Virgin Media outage in my area for 5 hours, fix due in another 7 hours. Staff on the phone are hopeless. Need to do better guys, I’m running a business here

  • rezaalimalik
    Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks

  • mikeyplewis
    Mikey Schmikey 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 🇪🇺 (@mikeyplewis) reported from Islington, England

    @moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/

  • rezaalimalik
    Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.

  • RobertDejong19
    Robert De-jong (@RobertDejong19) reported from East Ham, England

    @virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no

  • mich1749
    michelle stone (@mich1749) reported from Merton, England

    @virginmedia No one could help me so I cancelled! I give up

  • gradinho97
    Boris (@gradinho97) reported from Kingston upon Thames, England

    Well done @virginmedia! No internet for 38 hours and no improvement in sight. “Our engineers are working on the lines” my arse. You’ll loose a customer 👍🏼

  • mich1749
    michelle stone (@mich1749) reported from Merton, England

    @virginmedia I am a new customer supposed to be installed today and already somebody not doing there job! Would like someone to contact me please

  • rezaalimalik
    Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia

  • arigork
    Ari Gork (@arigork) reported from City of London, England

    Morning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.

  • Nica
    Nicole Mezzasalma (@Nica) reported from Croydon, England

    Yesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...

  • dorsetmartin1
    @dorsetmartin (@dorsetmartin1) reported from Croydon, England

    @virginmedia No problem. All seems good at the moment.

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    @virginmedia the internet is still out, lots of people complaining. You’ve lied and denied and your customer services have been slack at best. I’ve now had to pay for extra data on my phone to be able to work and function. Can we claim compensation @Ofcom #virginmedia

  • rezaalimalik
    Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.

  • sadielady1969
    Debbie Wood (@sadielady1969) reported from Bromley, England

    @virginmedia I thought that might be the case. It’s a shame as some people might not realise what’s going on and give all the info. Horrible people 😡 thanks for your help today

  • dorsetmartin1
    @dorsetmartin (@dorsetmartin1) reported from Croydon, England

    @virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv

  • rezaalimalik
    Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    @virginmedia I don’t want to chat. Last time I did that it took 40 mins using my data cos no WiFi. I simply want a link to where I can make a complaint and claim a refund for the wif you aren’t providing. You guys had issues yesterday and are basically now ***************.

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have @virginmedia broadband and have been having issues the past 24-48 hours and have found their customer services less than helpful then it might be worth a complaint to @Ofcom I’ve just filled a form in. We are now paying for data due to lack of broadband service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • No1_Dutchess
    Louise (@No1_Dutchess) reported

    @virginmedia whats going on with sky sports box office- the pictuee for the boxing for Joshua fight is awful - keeps pixalatinf - what a waste of £26. Will this be fixed for the main fight or how do I get a refund

  • PaceyRLC
    Daniel Pacey (@PaceyRLC) reported

    @virginmedia how do I get a refund for the £25 I paid for this boxing? Pixelated and keeps freezing. Surely under ofcom regulations your not providing the service I'm paying for???

  • andyg81
    Andy Golds (@andyg81) reported

    @virginmedia utter shocking Ppv service for Joshua fight how do we get full refunds it’s not watchable !

  • LawrenceGough4
    Lawrence Gough (@LawrenceGough4) reported

    @virginmedia please sort out the sky box office issues. £26!! Or give me my money back. Ridiculous

  • PeiLyla90
    “) O’CR “) (@PeiLyla90) reported

    @virginmedia £26 and can barely see the fights!!!! The picture quality is so poor!! Every other channel on my box is working fine. This is a joke for something costing so much money 🥺🥺🥺

  • ChriMBow
    CMB77 (@ChriMBow) reported

    In a tier 3 lockdown with no pubs open is NOT a good time for @virginmedia to charge £26 to **** up the streaming of a British boxer fighting on home turf!!!!!!!!!!! Sort it out Branson 😡😡😡 #JoshuaPulev

  • DuranClayton
    Durantus (@DuranClayton) reported

    @virginmedia just spent £25 on Sky Box Office and its pixelating like mad. Why is there always issue with Virgin?

  • Little_dread
    Mark Dodd (@Little_dread) reported

    @virginmedia this is terrible!! Sort it out, not worth £25 at all #JoshuaPulev

  • jayolad
    Johnny Daly (@jayolad) reported

    @jackjddaniels @virginmedia Got the same. Fix time is minutes after the fight will be over! At least this is grounds for a refund if nothing else

  • nick_d_brownie
    nick brown (@nick_d_brownie) reported

    @virginmedia Is everyone having the same issues with the picture quality on the Joshua PPV event ? Ours keeps freezing and digitising. At £26 it’s not good enough.