Virgin Media Outage Report in Camden Town, Greater London, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW3 , NW1 and NW5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Camden Town, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Kingston upon Thames, Enfield Town, Westminster Abbey, Croydon, Brent, Camden Town, Hackney, Islington, Paddington, Southwark, Walton-on-Thames, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 11 minutes ago |
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Total Blackout | 2 hours ago |
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Internet | 3 hours ago |
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Internet | 4 hours ago |
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Internet | 4 hours ago |
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Wi-fi | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Angus Teee (@AngusTeee) reported from Islington, England@virginmedia @curu You don’t need to take my details. You just need to be able to communicate clearly what is going on. I finally spoke to someone who said there’d been ‘a breakdown in the digital network in the area’ - whatever that means - and gave a 2am estimated time of resolution. 🤞
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aaron grantham (@aarongrantham) reported from Lambeth, England@virginmedia It’s working now, the point is that it wasn’t working when the women’s open was on yesterday with no warning or redirection. I tried to get help and was waiting 18 mins (timed). And by the way not the first time virgin randomly change the description or the channel.
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Scott Brindley (@scottyboy1973) reported from Ilford, England@adelarks @GemMcK13 @virginmedia Just cancel your contract if you're not getting the service
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Chris Sutcliffe (@chrismsutcliffe) reported from Lambeth, England@PaulLomax @virginmedia I've had nothing but bad experiences with @virginmedia. They lied to me repeatedly and deliberately, and cost me £££s. Would never recommend them
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Dan King (@mfelmi) reported from Lambeth, England@virginmedia It was media. The call was finally answered after around 40 minutes. I wouldn’t mind if this was an isolated issue but I’ve had a number of problems with virgin media customer service (by phone) and looking online it seems that many other customers have experienced the same.
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Matt Browne (@mattlfc78) reported from City of London, England@virginmedia your customer service has been awful my wife was on hold for an hour and a half and now your staff have given me a new package without my consent!!!
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Gino Borg (@gborg9) reported from Merton, England@virginmedia blocked my mailbox on 23rd .. numerous 30min phone calls later, and patronising responses, fake promises of call backs ... mailbox is still unavailable.. shockingly awful customer service .. disgusting.
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Markie (@Lonmark1980) reported from Bromley, EnglandSo annoying at @virginmedia internet had gone down!
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Sumayyah 🌸 (@xsumixx) reported from Lambeth, England@virginmedia everyone in my family has to use their bloody data because no ones internet is working. It comes for 5 seconds then disappears. So bloody done with your shitty service !!!
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Scott Brindley (@scottyboy1973) reported from Poplar, England@Ofcom @virginmedia @BBCWatchdog Virgin Media, you are the worst! Offering me a paltry £20 compensation for 10 days of total service loss. You deny it was a total loss not intermittent so I am not eligible for Ofcom compensation! False! #virginmedia #poorcustomerservice
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Terry Pierce (@telpierce) reported from Islington, England45 mins/3 departments and counting to speak to the right person at @virginmedia simply to terminate when we move... And then they ask why we don't want to stay! Every single interaction with that business is abysmal.
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Richie Berryman (@richie_b_80) reported from Richmond, England@virginmedia my broadband connection has been down all day! Help! I have reset and done the troubleshooter tool
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aaron grantham (@aarongrantham) reported from Richmond, England@virginmedia very irritating. Sky sports golf is dead on Virgin 515:ladies open appears to be on sky mis 520. Tried to phone vurgin. Held for 16 minutes then gave up. Terrible.
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Gino Borg (@gborg9) reported from Merton, England@virginmedia I have done multiple times ... by phone and by chat ... the Indians helpful but useless, the British patronising and rude
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Scott Brindley (@scottyboy1973) reported from Poplar, England@virginmedia When my broadband went down and I had to deal with your customer service #virginmedia #fixmybroadband #poorcustomerservice
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soniagrosvenor (@soniagrosvenor1) reported from Kingston upon Thames, EnglandLooking at numerous other tweets complaining about @virginmedia and there appalling customer service and useless complaints department!!!
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Angus Teee (@AngusTeee) reported from Islington, England@virginmedia @curu We appreciate your sympathy but we need action. And I’m gonna need therapy if I have to keep listening to the same three awful songs on a loop on your 0345 number - I’ve been on hold for over 40 minutes now ... 😐
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Scott Brindley (@scottyboy1973) reported from Ilford, England@tinytwink @virginmedia Not the rubbish customer service line, wish you luck
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Angus Teee (@AngusTeee) reported from Islington, England@virginmedia For the first time, I got a text confirming you had done the work - and the service appears to be working now. Let’s hope it stays that way ... 🤞 Very disappointed by the confusion on your website last night plus a 45 minute wait to speak to technical support
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soniagrosvenor (@soniagrosvenor1) reported from Kingston upon Thames, EnglandStill awaiting reply from Lutz Schuler @virginmedia , chief executive, re numerous complaints re incompetent staff @virginmedia. Lousy customer service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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smileyfaceclaw (@tailsandtea) reported@virginmedia is there a problem in West London. Very patchy WiFi
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Arti Patel (@Arti_K_Patel) reported@virginmedia Thanks for your reply. What is the reason for the delay? It is still very slow, even after a reboot. Are you able to offer some data allowance due the delay?
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mike (@mike_d_hughes) reported@virginmedia @Wallicimo That’s just a bot lie - you are not there to help
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EY Matters #OneSector #OneVoice (@EY_Matters) reported@virginmedia 1) For over 5 weeks have had a red light displaying on hub 3.0 with internet and WiFi sporadic ... told by tech as it works now & again I have to wait until not working at all .. All I want is a replacement router as work from home .. pay for Homeworks package too
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Alan Williams (@Alandw) reported@VirginMoney appears you are as bad for keeping people on hold as Virgin Media. Sent a card that is unusable
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JuanCarlosE8 (@JuanCarlosE8) reported@virginmedia Yep no known issues, I even tested my kit on the app and no know issues. The speed seems to have gone up now but still keeps disconnecting intermittently which is the main issue! Any idea why this is happening all over the UK?
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Ollie (@OllieMatts) reported@virginmedia Wifi broadband and wired both down. I ran tests everything shows “working” fine and my router is fine but it’s not nothing has worked since 3am not getting any help or anything tired of this roundabout
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Jordanne Bradley♉ (@JordanneBradley) reported@virginmedia Yes, we have one wired computer which seems to be working fine but all other devices connected through WIFI are not working. They have arranged for an engineer call out tomorrow although I’m not sure what good that will do, and I’ve already lost a mornings work because of this.
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mike (@mike_d_hughes) reported@virginmedia Virgin media excell themselves with their response 2 months after I complained they had not connected my phone service... they wrote and said they phoned and couldn’t get through and the solution was “self help”. Absolutely moronic.
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🌸 (@paulasheperd) reported@virginmedia When you gave me the number. Saturday night also. An apology is great but it doesn’t help