Virgin Media Outage Report in Camden Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW3 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hackney, London, Croydon, Paddington, Southwark, Ilford, Islington, Newham, Camden Town, City of London, Waltham Forest, Wembley, Merton and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Total Blackout | |
| Hackney |
TV | |
| London |
Total Blackout | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
-
Quentin
(@quentinnield) reported
from
Lambeth, England
@MNEK @virginmedia It’s the worst, hon! My old flat it was off for 5 days with no apology
-
Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.
-
lewis genney
(@lewisgenney) reported
from
Kensington, England
@vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice
-
lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia No I don’t. It’s okay, it’s confusing. And yes I tried them this morning - leading to the problem where I’ve been waiting for a call back for 2 and a half hours. I appreciate your help.
-
lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Whenever I have tried to call that number I can’t get through because I don’t have a VM home phone number/account number, meaning I cannot get this problem sorted.
-
Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally
-
Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia second time this week, an outage in W8. Get it together
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.
-
Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx
-
🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP
-
Professor Sue Black OBE Keynote Speaker
(@Dr_Black) reported
from
Kingston upon Thames, England
@leemallon @virginmedia Have you got a hub2 or hub3? We had the former and service was dreadful, did lots of reading 🤪 and found that we could request a hub3 and now the service is so much better
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Ofcom we needed to open up a complaint about @virginmedia, how do we do this?
-
bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?
-
Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
Not working again. The service is so bad. Surely you will be issuing refunds?? #virginmediadown #virginmedia
-
Rosamund Irwin
(@RosamundIrwin) reported
from
Camden Town, England
@richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.
-
🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??
-
lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Thanks for contacting me - I am trying to get my account set up as VM halted my account being started due to previous tenants having an account. V difficult to contact VM support because I don’t have an actual account yet. Order reference WS7036210 if that helps anything.
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
David Branton
(@BrantApps) reported
@virginmedia The wait time on the cancellations line is suspiciously long. Almost like you under resource that line to make leaving hard. Standard fare but frustrating for someone on 1 mnth rolling. I'm paying a premium to cancel with short notice. Into hour 2 of waiting...
-
Harvey
(@antmanwatson) reported
@virginmedia Yes there has been an issue. An engineer came out and the whole street is out
-
Ryan McMurdo
(@RMc711) reported
@virginmedia An engineer plugged a meter into the connection at the wall and informed us that there is no issue with the supply into the house but that it was likely the equipment causing the issue. He also commented we shouldn’t need pods in a house of our size.
-
Ryan McMurdo
(@RMc711) reported
@virginmedia Would they display as a 2.4 and 5 network if that was the case? When searching for VM Wi-Fi networks, there is only our network listed and we haven’t split it ourselves so I’d say no, we haven’t split the Wi-Fi bands
-
A.C
(@adamcardy29) reported
@virginmedia Well I don’t have a hour spare to sit around to be cut off, can someone from customer services call me as I really want to leave and it’s becoming a joke for a simple procedure
-
Jo M
(@jojoarthur13) reported
@virginmedia 50 minutes on hold, and counting, to your customer services to cancel TV/Broadband due to a rise from £50 to £84 a month. How much longer do I wait??
-
Ryan McMurdo
(@RMc711) reported
@virginmedia When plugged in via Ethernet, we have no problem but this doesn’t help with mobile devices. The area of coverage is abysmal. In the kitchen and upstairs requires 4G to work for mobile devices. We have to hotspot smart tv’s to get them to work.
-
Mary H
(@elphie_MLH) reported
@virginmedia Been trying to get through for four days in a row to cancel my contract, which sadly has become unaffordable. Got cut off after an hour's wait last night. Any help would be appreciated.
-
David Branton
(@BrantApps) reported
@virginmedia We got there. 1hr 20 in the end. Time to put the customer first and for straight forward cases like mine (1 month rolling and/or out of contract) put a button on the website please.
-
A.C
(@adamcardy29) reported
@virginmedia I don’t care about the location I just don’t want to be sat on hold for over a hour to leave your company, I will just cancel the direct debit it will be easier