Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1, NW3 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 12/09/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Muswell Hill, Croydon, Barnet, Hounslow, Hackney, Harringay, London, Hammersmith, Islington, Orpington, Chingford, Paddington, City of London, Southall and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomMuswell Hill Wi-fi
United KingdomCroydon Internet
United KingdomBarnet Phone
United KingdomCroydon Internet
United KingdomHounslow Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • oprahwinfrey420 Edin Imsirovic (@oprahwinfrey420) reported from Wandsworth, England

    @virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    @virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard

  • DavidClark38 David Clark (@DavidClark38) reported from Richmond, England

    Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    @virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years

  • stevefarrell16 Steve Farrell (@stevefarrell16) reported from Poplar, England

    Hi @virginmedia - your team turned up on Monday, couldn’t do the job so said they would be back today; 2pm and still no sign having been promised “we’ll be done by 3”. Really unacceptable & no help.

  • Emma_Campaigner Emma (@Emma_Campaigner) reported from Lambeth, England

    @virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @virginmedia cheap labour in Bangalore = terrible customer service ..

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare

  • chippers34 Lloyd-A-Tron (@chippers34) reported from Wandsworth, England

    @virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.

  • goldenhornet Nick Foster 🇬🇧🇪🇺 (@goldenhornet) reported from Watford, England

    @virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".

  • davidjoneshome DJ (@davidjoneshome) reported from Wandsworth, England

    @virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!

  • benrobart 「Ben Ⓥ」 (@benrobart) reported from Hammersmith, England

    @virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.

  • lazis002 Stefan lazic (@lazis002) reported from Watford, England

    @virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.

  • eatsruns Sarah (@eatsruns) reported from Tottenham, England

    @Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper

  • Dean_Pallant Dean Pallant (@Dean_Pallant) reported from Lambeth, England

    @ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!

  • annikaallen Annika Allen (@annikaallen) reported from London, England

    @virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛

  • RapidBI Mike Morrison (@RapidBI) reported from Hounslow, England

    @virginmedia Only after I set a disconnect date, even then I was given conflicting data. The solution is to send me a new router, when there is nothing wrong with mine!

  • sweetbriar49 Jonathan Blake (@sweetbriar49) reported from Lambeth, England

    @virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you

  • OnePavedCourt One Paved Court (@OnePavedCourt) reported from Richmond, England

    @virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulCT68 Paul Thomas (@PaulCT68) reported

    @virginmedia are we going to get any competition, TV and broadband been intermittently working all day, still issues now, poor. York area

  • laneboyr6 🇧🇬 Valentin Valev (@laneboyr6) reported

    @virginmedia For the 70 pounds per month service, you must at least compensate with 2 to 3 months free broadband to all affected customers now! You've disrupted my work today and I work from home!

  • timthespark tim paver (@timthespark) reported

    @virginmedia No you haven’t still dropping in and out you need to compensate for the outage

  • panderson220275 panderson (@panderson220275) reported

    @virginmedia Beyond a joke now.cant even contact a service im paying for as says number not recognised.

  • Helenjc7 Helen Charlesworth (@Helenjc7) reported

    @wolsned @virginmedia Same area mine was really bad this morning and then again intermittent this afternoon

  • hoare_olivia Olivia T ***** (@hoare_olivia) reported

    @virginmedia Some customers...more like all...its been awful service all day @virginmedia and not for the first time either..

  • Gregster29 Greg O'Connell (Two jabs) (@Gregster29) reported

    @virginmedia When you pay such a high cost for what is considered a premium service, then you would expect that it would have decent redundancy built in......... apparently not the case.

  • tjere88 Jeremie Tse (@tjere88) reported

    @virginmedia Even ur customer service doesn’t seem to work!!

  • bitbytebruno Bruno Cardoso 🇪🇺🇵🇹🇬🇧🏳️‍🌈🐻 (@bitbytebruno) reported

    @Jb_radley @Le_Anne1984 @virginmedia I would, but their phone line is down and the site is not working... shall I try smoke signs or carrier pigeons?

  • KIGROLLY 🇧🇷🇯🇲R.O.L.L.Y #DSRPT #RWD (@KIGROLLY) reported

    @virginmedia hope you guys are Compensating customers who run a business via your network. With high prices you charge for poor unfit service provider.