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Virgin Media

Virgin Media outages and service status in Camden Town, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 19 outage signals in the last 24 hours around Camden Town, including 19 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 21, 5:22 PM GMT+1.
  • 64% Internet (64%)
  • 20% Wi-fi (20%)
  • 10% Total Blackout (10%)
  • 4% E-mail (4%)
  • 2% TV (2%)
  • 1% Phone (1%)

The latest reports from users having issues in Camden Town come from postal codes NW3 and NW1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Camden Town, England

The most recent Virgin Media outage reports came from the following cities: London, Islington, Camden Town, Paddington, and Hampstead.

CityProblem TypeReport Time
London Wi-fi 12 minutes ago
London Wi-fi 56 minutes ago
London Wi-fi 3 hours ago
London Total Blackout 4 hours ago
London Internet 5 hours ago
London Internet 7 hours ago

Nearby cities with recent reports

London

102 recent signals

12 minutes ago
Islington

4 recent signals

22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • LutherB40510976
    Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

  • beccaleigh99
    Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

  • WilsonJevelyn
    Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England

    @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

  • MelanieHart72
    Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

  • KikassP
    kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

  • MSROPER10
    S (@MSROPER10) reported from London, England

    @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

  • PIPPAaM
    Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.

  • willhenrywarren
    William Warren (@willhenrywarren) reported from London, England

    @virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

  • Lozraus
    Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • Mustxkim
    Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • HunteLucy
    Lucy Hunte (@HunteLucy) reported from London, England

    @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

  • madebycatem
    Cate McLaurin (@madebycatem) reported from Camden Town, England

    Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • donnorcean
    Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

  • _Lewis_A
    Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

  • _Lewis_A
    Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andreac14064810
    andrea crosby (@andreac14064810) reported

    @virginmedia I’m totally disgusted by your service

  • Bigg_F_
    BigF (@Bigg_F_) reported

    @virginmedia my broadband has been intermittent (mostly off) for the last 4 days. Can’t get through on phone. AI chat only suggests factory reset of hub. Each time I do a status check it says intermittent signal in your area check back in 24 hours. It’s now been 4 DAYS.

  • joesaintwestend
    joe simmons (@joesaintwestend) reported

    @virginmedia the internet in so30 Southampton has been down since 1230pm . When will it be back up please

  • bigbally
    Adrian Bird (@bigbally) reported

    @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

  • Benjacques2024
    Ben Jacques (@Benjacques2024) reported

    @virginmedia Is there a reason why My TV and Internet has been down since 11Am this morning??

  • iPaulTweeting
    iPaulTweeting (@iPaulTweeting) reported

    Here’s an idea @virginmedia if the question your bots are asking have no relevance to the question you asked perhaps one of the options presented could be ‘talk to a human’? Also, although I’m not really that bothered that your support staff are not English please note that it does not aid understanding

  • Merse2506
    John Mercer (@Merse2506) reported

    @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

  • Seanster1984
    Sean Milroy (@Seanster1984) reported

    @virginmedia why are you telling people to get a booster after upgrading to 360 when a box is connected to its router through Ethernet cable? Ethernet connection is better. Wi-Fi is a luxury. People are paying over odds for service but you want them to pay more? Get a grip!!

  • DjmarkieT
    mancs boi (@DjmarkieT) reported

    @virginmedia your service is a joke, internet down since Friday at 2pm update to say fixed midnight, then 4pm yesterday, then updated to 19th at 0:04 and now 20th at 16:04 that means I cant work tomorrow YOUR A JOKE time to LEAVE!

  • alanfdunlop
    A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported

    @ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.