Virgin Media Outage Report in Camden Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Camden Town come from postal codes NW1, NW5 and NW3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Waltham Forest, Bromley, London, Hammersmith, Orpington, Southwark, Watford, Poplar, City of London, Enfield Town, Ilford, Kensington, Harrow, Croydon and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
TV | |
| Bromley |
TV | |
| London |
TV | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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DJ S DOT
(@djsdotsv) reported
from
Islington, England
@virginmedia internet down again 2nd night in a row #fixup
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
When can i leave from the poor service which is @virginmedia ?
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia its been a month intermittently now with no phone or Internet.. if I have to say again its not the equipment but the amp I will make it a equipment issue by throwing the whole lot outside.. no way of contacting on 150 as i have no land line!!
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Subhendu Dey
(@subhendudey) reported
from
Kingston upon Thames, England
@virginmedia So that's fine it looks you don't want to resolve the issue. I made many calls. I shared my account details with you and you can travel it. My contact details are there.
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🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩
(@Poupina__) reported
from
Islington, England
Virgin media is down again ??? My WiFi is not working man 😒😒😒
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ivana croissant
(@acamarama) reported
from
Hackney, England
@Ofcom @virginmedia as a matter of policy you drop complaints calls . Shocking excuse for a services company. You should fail.. you fail your customer a daily
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Adam Morris
(@adammorris101) reported
from
Camden Town, England
@virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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Amrat Patel
(@amrat_patel_100) reported
from
Barnet, England
@ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.
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• lolly
(@_240797) reported
from
Bromley, England
virgin media is absolute ****. thankfully my contract ends in a few days kmt.
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Elspeth Van Der Hole
(@ElspethFit) reported
from
Kingston upon Thames, England
@Lgb89 @virginmedia We had the same situation about a year ago and they replaced both our boxes with the new ones 😩 it’s just our whole WIFI that’s useless, never not had issues with them and there’s always a “technical fault” being fixed somewhere 🙃
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia absolutely shocking service for my parents again from virgin
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Southall, England
@virginmedia Service is back, but I moved over to VM recently and the service from my previous provider was much more reliable. WiFi has been down several times in the last few months.
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia my internet has been on and off for the past 4 days please sort this out. Have check the service checker which says its all fine #help #nointernet
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Elspeth Van Der Hole
(@ElspethFit) reported
from
Kingston upon Thames, England
@virginmedia why are you so ******* terrible? I just want to watch Netflix.
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HARRY T
(@Spencer0814) reported
from
Lambeth, England
@virginmedia @VirginMediaCorp @richardbranson wow! We are barely into the month of August and my broadband service is down yet again!!! The tech team are saying it will take 4.5hrs b4 connection
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?
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ClareOTstudent
(@ot_clare) reported
from
Croydon, England
@virginmedia having major issues with our internet going off at very regular intervals in Thornton Heath. Please could this be looked at?
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Bobby Birchall
(@bobbybirchall) reported
from
Ealing, England
@virginmedia why is it absolutely impossible to cancel a contract with you? A communications company that doesn’t want you to be able to speak, write or email them. No wonder everybody wants to leave you. 0 rating for customer care... we’ll keep trying to get hold of you.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @virginmedia @Ofcom literally don’t waste my time you rude wasteful sucks.. just spent 45 minutes on the phone to get out through to customer complaints - and get Kirin in India poor luv who has no way to trader me to complaints - just a suck of time . You will fail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Verified Jedi
(@LoZeno) reported
@Sparkle_71 @dhrutishah @virginmedia If their internet doesn't work, they can't use the Virgin media phone; and today's outage has affected also the emergency lines given to vulnerable customers. So the only way to call Virgin Media is to use non-Virgin Media phones.
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Ben Rawson-Jones
(@rawsonjones) reported
@virginmedia You should have been aware many hours ago when your customers were. Are you hiking prices next month to pay for new yachts for fat cat CEOs rather than a better service to the public? Prices high enough already.
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Just a number
(@BTCrypto1) reported
@virginmedia I really understand that sometimes issues can happen but what about when we have to negotiate our bills all the time, or every time our contract expires... if the culture is not changed I'm done with you, paying over £100 a month is not worth the stress
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Lauren
(@leg999) reported
@virginmedia Were you waiting for the press to start reporting on the outage before communicating to your customers? Or waiting for it to be fixed? The outage didn’t disappoint me, the total silence from the company did.
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⚽️⚪️⚫️Lynsey ⚫️⚪️⚽️
(@Lynsey_nufc) reported
@virginmedia We’ve had poor service since November 2022 ! Engineer out last week confirms we have had multiple drop outs even one day with no service at all . System says you will get auto compensation no need to log . But yet no compensation just an increase in monthly bill #timetomove
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Callum Dean
(@CypherCookie) reported
@vmbusiness yo maybe make a statement about the outage for your business customers?
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Steven
(@Steven99990817) reported
@dhrutishah @virginmedia If its a backup unit (BBU) your parents have had installed, they are only able to call emergency services from it if their broadband has gone down. They are fitted with a sim card incase of a situation such as this one.
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Darren Hughes
(@scoobyfizz) reported
@SenseMakesNone @virginmedia a telecoms company like VM would have maintenance work and network work going on overnight rather than daytime. There also would or should have been a priorty 1 escalation of this issue happening regardless of time of day. The would have known about it around 2am at least
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Zai
(@Zait0bu) reported
@virginmedia Pretty embarrasing lack of communication and service literally the day before you bump up everyone's prices. You have a monopoly in my area or I would be gone in a heartbeat.
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Sarah Fenn
(@SarahFenn13) reported
@virginmedia I'm having to hotspot my personal phone to work. I doubt you will compensate me for my personal data loss. Having your service pages down is unforgivable too