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Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Camden Town come from postal codes NW3 , NW1 and NW5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Camden Town, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Poplar, City of London, Hammersmith, Wembley, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, Ilford, Kingston upon Thames, and Westminster Abbey.

CityProblem TypeReport Time
London Internet 2 hours ago
London TV 4 hours ago
Southwark Internet 11 hours ago
Poplar Internet 12 hours ago
London Wi-fi 14 hours ago
City of London Total Blackout 16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • Nica
    Nicole Mezzasalma (@Nica) reported from Croydon, England

    I will now make a point of tweeting every time my @virginmedia broadband service is down so we can keep a live record of how often this happens. It will be a wild ride! (Down for the last 20 minutes, website also down for maintenance apparently).

  • rezaalimalik
    Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia

  • HastonOliveira
    Haston Oliveira (@HastonOliveira) reported from Hounslow, England

    @latoyaestella @TalkTalk @virginmedia and Sky’s customer service are better and no drops of speed I hear. That’s who I’ll be going to when I get rid of this rubbish (TalkTalk)provider and their service!

  • rezaalimalik
    Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.

  • GoldSoul_P
    Prince 👑 🇺🇬 (@GoldSoul_P) reported from Enfield Lock, England

    I swear I’m tired of @virginmedia last week the tv box decides to act up and I had to wait 3 days for a new one and now the broadbands not working so I’m without internet for God knows how long smh

  • HanHan1
    H a n n a h (@HanHan1) reported from Bromley, England

    @virginmedia I haven’t rebooted anything, it has just always been this slow for the whole time I have had it

  • gradinho97
    Boris (@gradinho97) reported from Kingston upon Thames, England

    Well done @virginmedia! No internet for 38 hours and no improvement in sight. “Our engineers are working on the lines” my arse. You’ll loose a customer 👍🏼

  • mikeyplewis
    Mikey Schmikey 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 🇪🇺 (@mikeyplewis) reported from Islington, England

    @moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/

  • rezaalimalik
    Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!

  • rezaalimalik
    Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks

  • masters_nik
    nik_masters (@masters_nik) reported from Camden Town, England

    @virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    @virginmedia I don’t want to chat. Last time I did that it took 40 mins using my data cos no WiFi. I simply want a link to where I can make a complaint and claim a refund for the wif you aren’t providing. You guys had issues yesterday and are basically now ***************.

  • dorsetmartin1
    @dorsetmartin (@dorsetmartin1) reported from Croydon, England

    @virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv

  • rezaalimalik
    Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.

  • sadielady1969
    Debbie Wood (@sadielady1969) reported from Bromley, England

    @virginmedia I thought that might be the case. It’s a shame as some people might not realise what’s going on and give all the info. Horrible people 😡 thanks for your help today

  • RobertDejong19
    Robert De-jong (@RobertDejong19) reported from East Ham, England

    @virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no

  • dorsetmartin1
    @dorsetmartin (@dorsetmartin1) reported from Croydon, England

    @virginmedia No problem. All seems good at the moment.

  • arigork
    Ari Gork (@arigork) reported from City of London, England

    Morning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.

  • Kimmy_CPFC
    Kimberley Morris (@Kimmy_CPFC) reported from Croydon, England

    @virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now

  • Nica
    Nicole Mezzasalma (@Nica) reported from Croydon, England

    Yesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itsdaveeey
    Davey (@itsdaveeey) reported

    @virginmedia as a customer, can I not log into travelodge WiFi for free? Currently staying at one, and don't want to pay £3 a day when I'm a customer. I have an S22ultra which does not support VM Connect (yet??)

  • MattRLJ
    Matt LJ 🇺🇦 (@MattRLJ) reported

    @MPH7MPH @virginmedia Oh they said I can remain on the same by increasing to £66 a month, double a new customer. If you keep prices the same and increase your customer base it’s bigger win. They are greedy mindless con artists!

  • NishaNayak
    Nisha (@NishaNayak) reported

    @virginmedia The extremely rude customer service guy had nothing to help me with, all he did was be rude. We did not have wifi for most days in those 3 weeks. Was very patchy intermittent service.

  • Fwcomm
    Jackie Stewart (@Fwcomm) reported

    @virginmedia And you still didn't answer and I talk to you guys thinking everything is sorted and you just keep messing up! Now you have removed my sky sports. I'm done. Time to cancel and give another provider my custom

  • kra2yash
    H ¶ (@kra2yash) reported

    @virginmedia When a technician came out, he called another team to fix the box and they flat out refused to come because the problem has resolved itself but if the same problem happens again has it really resolved itself ? Look at the comments you get about your service.. embarrassing.

  • martinharris10
    Martin Harris (@martinharris10) reported

    New Internet connection tomorrow from Onestream. Virgin Media wanted 3x the price because I was no longer a ‘new’ customer. Loyalty counts for zero. @Onestream_UK

  • rajgillwho
    Jed i Knight (@rajgillwho) reported

    @virginmedia I called and I got a message that you’re too busy and sent me a text on things I can do? Hotspot from my mobile works fine, can’t get on the internet with multiple disconnections! It’s been like this for 2 wks! Frustrated with no solution!

  • nickbland13
    Nick Bland (@nickbland13) reported

    @virginmedia It says it's a complex issue and didn't give me a time frame

  • CaesarP_0
    Beefy (@CaesarP_0) reported

    @virginmedia why is my wifi not working but wired its all good?????

  • hee_haw_hum
    Cornelius (@hee_haw_hum) reported

    @virginmedia Would you kindly move #Channel4HD to channel 104 and then get rid of ALL your standard definition channels. People shouldn't be paying extra to get a decent bloomin resolution in 2022, what's wrong with you people?!