Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW1, NW3 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, Southwark, City of London, Wembley, Islington, Croydon, Hackney, London, Hammersmith, Ilford, Watford, Brentford, Poplar, City of Westminster and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia Not exactly the same time. But I've logged the outages on my account, and they've also been listed as network faults (engineer going is on the way etc)- so nothing to do with the router or home network.
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raymond Barker
(@RaymondBarker4) reported
from
East Ham, England
@virginmedia We are sick of the constant interruption to our service time for a change me thinks
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
Hey @virginmedia we've got no internet in N6, restarted the hub and all that jazz - any issues in the area?
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia is it common practice to lie? Myself and my neighbours have been without internet and tv services for nearly 2 days. We have been told an engineer is on site but time to fix keeps getting extended. Neighbour calls to follow up and is told ..1/2
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RobinShaw58
(@RobinShaw24) reported
from
Harrow Weald, England
@virginmedia We’ve been having intermittent problems several days a week even after receiving a new router
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Eddie🇬🇧🇪🇺
(@Edd1203) reported
from
Camberwell, England
@jamiepattenden1 @virginmedia Had the same issues with mine. Router would reboot between midnight - 1am for about a month then stopped.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Have you read my entire thread? I got a letter saying my complaint was invalid due to lack of evidence - despite the internet outage on 25 June making BBC, Guardian and Sky News. Can you please direct me to how I can escalate this?
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia What about **** customer service and no ****** every answering. Doing much about that?!
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
@virginmedia Tried texting this number twice but no reply. I have no been trying to cancel my broadband contract for a _month_ but no one from @virginmedia will speak to me.I even tried calling the # on the outstanding bill e-mail but it will only automate taking your money not let you leave
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Laurence Grinyer 🇪🇺🏳️🌈
(@laurencegrinyer) reported
from
Camberwell, England
@Luciaroperez @virginmedia A looooong hold (and lots of online dead ends) but lovely people on the phone - as is always the case with these things. Poor systems, nice people.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia 1/2 I’ve received a written response from your team about an ongoing complaint due to lack of service when your systems crashed a few months ago. Apparently you won’t be processing my complaint as I didn’t register a problem at the time. Let me explain why I couldn’t
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Michael Henry Lamb (Mike TV)
(@Michaelhlamb) reported
from
Poplar, England
@virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
When you wake up and realise it’s not virgin media still at fault but your son who to ‘fix’ it has put a pointy thing in the factory reset of Virgin router deactivated modem mode causing total network chaos in the house
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Ok. And on the separate issue of your call centre operative hanging up on me, who can I contact to make a separate complaint? I also then want to discuss either cancelling or downgrading my service as a result of this experience. Please also direct me to the right team.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yesterday I wasn't able to work because the internet went down and this afternoon the same. You offer very unreliable service. What can you do for me?
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Scott Gentle
(@ScottGentle14) reported
from
Camden Town, England
@virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside
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Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia I complained some weeks ago and have received a written response. I want to discuss it but have been holding on the phone now for half an hour. I have just moved house and the service has got worse. I cannot make video calls that is affecting my business
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raesnothere
(@raesnothere1) reported
from
Hammersmith, England
@virginmedia Sry the internet is back now but the speed is very slow and always get offline for my phone
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia any chance of a day without the internet going down? We're out again on EL5
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@muckluck350) reported
@virginmedia I’ve been trying to cancel my broadband package, waiting for over 2 hour on your website chat! This is ridiculous
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jojo
(@Looopylu13) reported
@virginmedia No I have not tried that number, I have been ringing 150 on my landline but can never get through to a human being. I’ve had an engineer out a while back. He replaced my TiVo box but not sure if it was a new one or not? Didn’t come with new remote? I obviously am no expert but
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Tim Potter
(@ihateblades) reported
@virginmedia even after leaving Virgin, you are still causing me problems, please contact me ASAP. Your service is beyond crap 💩
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Ghastous
(@Ghastous) reported
@virginmedia again with the constant disconnects. Fix your God dam servers ffs
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Lis Parcell
(@lisparcell) reported
@virginmedia There is damage to the cable covering on my exterior wall leaving the actual cables exposed. Is this something one of your engineers can repair (it was put there when my cable service was installed)? If so, who do I contact to arrange replacement of the covering?
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Annabel Chapman
(@AChapman_Smith) reported
@virginmedia We have been on the phone to your customer service department for over two hours this morning so not prepared to waste anymore of my time. This was a last ditch attempt to get a resolution before we cancel.
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Lauren
(@laurenmariecook) reported
@virginmedia Yes I have to use a VPN connection. Ah okay maybe I was just lucky when I tried it then it being in the lounge. It worked briefly then cut out again. It stays connected but says no internet access?
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Sarah Gray 💙🇪🇺
(@sarahjaneuk) reported
@virginmedia Absolute charlotons. You bullied my nearly 80 year old mum into a higher package & then refused to change it when she called you after she had calmed down. Are you going to sort this out or am I going to need to contact @Ofcom to complain about your sharp practices?
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Alastair Barclay
(@AliBarclayUK) reported
@virginmedia No wired devices on our network. All wireless devices were affected - Mac OS and iOS. Retested 5 mins ago and was showing 70Mbps up and 8Mbps down. Now back to 5/2 respectively.
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Ian Smith
(@Dubainosaurus) reported
@virginmedia It is not a local outage it is an issue that has been ongoing for 2 months. Customer services @virginmedia are fully aware of our issues. All logged. We are waiting for an engineer that can fix it instead of the three we have had visit that scratch their heads.