Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3 and NW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 01/17/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Chigwell, London, Croydon, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Hackney, Waltham Forest, Ilford, Mitcham and Paddington.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomHammersmith Internet
United KingdomChigwell Wi-fi
United KingdomLondon TV
United KingdomCroydon Internet
United KingdomLondon TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued

  • GwynforLaw Gwyn Evans (@GwynforLaw) reported from Harrow Weald, England

    @virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm

  • Littleyellowduc Little Yellow Duck (@Littleyellowduc) reported from Esher, England

    @virginmedia Any known problems in the KT7 area?

  • CultMediaLtd CultMediaCollective (@CultMediaLtd) reported from Eltham, England

    @virginmedia Yep, time has long passed. So what now? Another two hours on the phone to talk to you? Look down your timeline at all your replies. Anyone over there think there might be a problem?

  • ImDjSmith_ Dj Smith (@ImDjSmith_) reported from Hackney, England

    @virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???

  • hogartha Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!

  • NessTownsend Ness Townsend (@NessTownsend) reported from Bromley, England

    @virginmedia trying to get hold of your call centre but it says you’re shut. Our internet is down which has major implications for my work and foster kids’ homework. What’s going on??? #fuming

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia Intermittent but at worst was up to 5 times daily

  • rajputamol Amolsingh (@rajputamol) reported from Ilford, England

    @virginmedia My Broadband service is not working since morning @ IG6 1JD

  • ItaloMurdoch J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England

    @virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?

  • NessTownsend Ness Townsend (@NessTownsend) reported from Bromley, England

    @virginmedia no response - thanks for your great customer service. Our broadband has been haphazard since getting the higher speed and no help despite phone call after phone call. 😡😡😡😡

  • CultMediaLtd CultMediaCollective (@CultMediaLtd) reported from Eltham, England

    @virginmedia Been promised somebody would call me back about a complaint for three weeks now. Nobody has, and it's a 1hr 30min wait on hold to talk to anyone at your end. Internet is terrible, engineers were a joke and you're still charging us full price...

  • rajputamol Amolsingh (@rajputamol) reported from Ilford, England

    @virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    Atrocious service yet again from @virginmedia what’s wrong with you? You claim there’s nothing wrong yet your internet fails to work all afternoon in SW London. Refund please.

  • jackbremer Jack "interrobang" Bremer‽ (@jackbremer) reported from Wandsworth, England

    Spoke to fantastic @virginmedia tech support agent today, Michal in Cardiff, all sorted, then account management dept gave me a super deal.

  • afcamachos André Camacho (@afcamachos) reported from Camden Town, England

    @virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...

  • BostonCelticsFC Boston Celtics (@BostonCelticsFC) reported from Walthamstow, England

    @virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @randomranger @virginmedia The last six months it’s been on off on off on off. A few multiple day outages but mostly shorting all over the place. I pay for 200. Often 3,4,5. Upload speed never more than 29 which makes video calls unviable. The customer service just doesn’t care.

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @randomranger @virginmedia @virginmedia is anyone able to help? Internet cutting out constantly again today. The problem is not fixed. Can’t get through to our customer service lines.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NickMcNally47 Nick McNally (@NickMcNally47) reported

    @virginmedia @virginmedia Yes daily. And it says there’s an issue and that your engineers are working on it. No hint of when they might fix it. This is now Day 11

  • EmmaOrca1971 Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia shocking customer service. Caring for my 76 year bed ridden father, recovering from an operation. I’ve got no internet, no TV until for him until Monday. And I can’t even speak to a manager about this. Time to find a new provider.

  • NickMcNally47 Nick McNally (@NickMcNally47) reported

    @virginmedia What is happening in TW12? Very poor internet connectivity since March 15th. No service at all for large parts of everyday. Impossible to work effectively from home @richardcastle @HamptHilltweets

  • MartynBaxter25 Martyn Baxter (@MartynBaxter25) reported

    @CatherineAddy @virginmedia Honestly never experience anything worse than when I was with Virgin… get yourself on ‘Hyperoptic’ or ‘BT’

  • MartynBaxter25 Martyn Baxter (@MartynBaxter25) reported

    @CatherineAddy @virginmedia Yeah when I lived in Watford we moved straight from Virgin to BT and didn’t have many issues, but since living in London and having WiFi with the company ‘hyperoptic’ I’ve never had any issues (touch wood)… it’s super cheap aswell

  • CatherineAddy Catherine Addy (@CatherineAddy) reported

    @virginmedia What would this tragic level of customer service mean for a single mum, working from home with a low income job? She could have lost her home by now, she could have lost her job... I am lucky I am living with my parents and have a safety net. What about all the people who don't?

  • CatherineAddy Catherine Addy (@CatherineAddy) reported

    @virginmedia Tweets sound so blunt, so excuse me but, I ask if you're human because you don't seem to actually care that you are causing huuuge issues for me at the moment. You're messing with my moneyyyyy! It is booked. But was the one yesterday, your senior Lemar checked last week...

  • Cathy59 Cathy 🇮🇪☘️🏴󠁧󠁢󠁳󠁣󠁴󠁿 #JohnsonOut60 (@Cathy59) reported

    @virginmedia You are a terrible company and you are trying to take more money then you are entitled to take 😡 my contact is £29.50 a-month you are trying to take £33.75 if you take that amount from my account to will sue you for theft

  • squarris sq (@squarris) reported

    @virginmedia But is there or is there an issue with my box?

  • MartynBaxter25 Martyn Baxter (@MartynBaxter25) reported

    @CatherineAddy @virginmedia I have 150mb Fibre Connection, think that’s super fast? I’ve got a PlayStation and loads of stuff on it, but I’m in flat so I’m pretty close to the router, and haven’t had a problem to be honest 🙌🏻 and another plus is that you can call them up if you have a problem 24/7