Virgin Media Outage Report in Camden Town, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW1 and NW3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of London, Hampstead, City of Westminster, Hammersmith, Northolt, Waltham Forest, Fulham, Hounslow, Ealing, Islington, Croydon, Barnet and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Southwark |
Wi-fi | |
| Hackney |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
-
Joel Reich
(@joel_reich) reported
from
Walthamstow, England
@virginmedia - what is going on with your service in E17? The app says no reported issues but every day it’s the same - our whole street complains of repeated dropouts 🙈 are you aware? Can I register a complaint please? #broadband #service #unreliable
-
Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia I can now get WiFi again - not sure what was causing the problem - thanks
-
Dr Lucy Webster
(@lucewebby) reported
from
Lambeth, England
@virginmedia Hi, our virgin media WiFi is down in SW4. Is there a local issue that’s being fixed?
-
Andy Hunt
(@_andyhunt) reported
from
Bromley, England
@virginmedia Hello, I pay a premium for your fastest line. The last few months the broadband has been cutting out, incredibly slow and I’ve lost work. Ive been a customer for nearly a decade but the last few months I feel ripped off. Will you offer a reimbursement?
-
Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia It was yesterday and I was hung up on 3 time yesterday by your staff, I reported problem on Tuesday and no one is bothering to call back when they say they will, twice now. I've requested 5 times that the order Is cancelled and get blocked everytime by your staff. I'm Furious
-
Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia The link says no issue - I phoned virgin to report 90 minutes ago and the man in technical support said they would fix - but no time given
-
Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia I am told there is an issue - bit no time given for it being fixed ?
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?
-
Neil Carter
(@Coq_Au_Ginge) reported
from
Ilford, England
@virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?
-
Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia I'm on the phone trying to cancel the order at this very moment, no doubt I will get blocked in doing so yet again or my call cut off again.
-
Stephen
(@pennacksplace) reported
from
Camberwell, England
Holy **** @virginmedia sent me a refund for an error on a broadband account that was closed over 5 years ago 🙌
-
✨Siany Sparkles 💙 ⭐️🏳️🌈💙💕
(@spencer_sian) reported
from
Bromley, England
@virginmedia wondering if there are significant issues in the BR7 area -Chislehurst
-
ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks
-
ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi any problems reported in London N12? My WiFi is down (again)? Plus my TiVo box has just shut down & told me to reboot
-
Donnchadh
(@dkurland92) reported
from
Brentford, England
@virginmedia is the service down across #london or ?
-
Ken Spearpoint💙⚡️❤️😷
(@K_G_Spearpoint) reported
from
Watford, England
No access to my @virginmedia e-Mail all day. Still no resolution after 30 minutes on the phone. Absolutely useless & very angry😡
-
Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia I have reported an issue and they said they were investigating- still no broadband - when will it return please ?
-
Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
First time in a year that @virginmedia broadband is down. Amazing continual service through the pandemic. Still weird waking up to no WiFi!
-
Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia I asked for it to be raised as a complaint but doubt it did get raised by the experience so far. I'm sick of talking about it, how about virgin actually gets of their *** and actually sort this out for once, and before you ask me to call virgin, forget it I've done enough already
-
Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia What I want is all the orders cancelled and your engineer out here this week and put right what he did wrong because otherwise you will have serious issues with our property managers of our complex
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
William
(@WilliamPeerPeer) reported
Been trying to cancel my subscription with @virginmedia Not an option through online account management, no contact email address, and the phone queue is hours long, where your agents keep on forwarding me to other departments, which eventually hang up. Literally a #nightmare
-
Jim Ness
(@Nespa44) reported
Hi @virginmedia .....5 occasions in the last hour that your WiFi tv broadband has went out in the ML5 Area for 5/10 mins. What’s the problem?
-
RachyCon
(@RachyCon) reported
@virginmedia It’s both wifi and wired connections. It’s pretty frequent throughout the day. We’ve never had issues before, it’s happened over the last 2 months or so.
-
Chris P Bacon
(@ChrisPBacin) reported
@virginmedia Having issue with my TV losing the broadband signal, so I want to have my hub moved from an upstairs room into my front room. I’m going around in circles trying to get in contact with someone on this to get an engineer visit. Please......can someone help me get an engineer?
-
William
(@WilliamPeerPeer) reported
@virginmedia I have already tried this, and was on the phone for several hours. When I finally got through I was told they could not help me close my account, and that I would need to wait to get through to the "move department". After waiting for another hour that department hung up on me.
-
Steve Stubbs
(@thestevestubbs) reported
@virginmedia looking at all the complaints on here about the hub 3 and WiFi problems, do you not think that the hub 3 is the problem, and you should look at replacing it with a completely different router to all customers to get rid of the WiFi issues?
-
Alan Fitzpatrick
(@AlanFitzpatrick) reported
@philkieran @virginmedia Awful service mate. Shambles
-
Emily
(@joyner861) reported
@virginmedia seriously unimpressed with your services, i called and spent 1 hour 30 mins on hold last night only to be cut off before i spoke to anyone in the cancellation team. I will never recommend your services and want to cancel immediately #poorcustomerservice
-
Emily Matthews
(@escapadeemily) reported
@virginmedia My problem is that we opened our virgin account in December. Every time a construction team comes and hasn’t done any work the install date gets pushed. They are now saying 16/2 which is just not acceptable. Especially as we are key workers. Wifi poverty is a key issue
-
Samad Younis
(@SamadYounisUK) reported
@virginmedia My neighbours are effected too, you guys really are incompetent and shockingly bad