Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 02/04/2026 17:05

February 04: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Camden Town, Croydon, City of Westminster, Barnet, Enfield Town, City of London, Islington, Southwark, Paddington, Tower Hamlets, Bushey, Greater London and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • matbarnett Mat Barnett (@matbarnett) reported from Walthamstow, England

    @virginmedia Thanks. We’ve just been told 4PM too but can you confirm if it was a planned outage? We weren’t given any notification and this is the worst possible timing.

  • Gksharkar Gk (@Gksharkar) reported from East Ham, England

    @virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia What is their typical response time? Are you answering phone lines at the moment either? If you did I wouldn’t need to do this but I can’t get any help.

  • Transome77 Terry Ransome (@Transome77) reported from Ilford, England

    @virginmedia trying to contact you to cancel my services. Cannot get through on phone or through messaging? Please help

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia I had the same issue I. May and complained and nobody ever acknowledged or responded so please forgive my lack of faith in your customer care systems and processes

  • BostonCelticsFC Boston Celtics (@BostonCelticsFC) reported from Walthamstow, England

    @virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please

  • NessTownsend Ness Townsend (@NessTownsend) reported from Bromley, England

    @virginmedia no response - thanks for your great customer service. Our broadband has been haphazard since getting the higher speed and no help despite phone call after phone call. 😡😡😡😡

  • elfakiuk Ahmed Elfaki (@elfakiuk) reported from Ilford, England

    @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

  • philip_berryman Philip Berryman (@philip_berryman) reported from Barnet, England

    One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!

  • hogartha Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    Atrocious service yet again from @virginmedia what’s wrong with you? You claim there’s nothing wrong yet your internet fails to work all afternoon in SW London. Refund please.

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @randomranger @virginmedia @virginmedia is anyone able to help? Internet cutting out constantly again today. The problem is not fixed. Can’t get through to our customer service lines.

  • jackbremer Jack "interrobang" Bremer‽ (@jackbremer) reported from Wandsworth, England

    Spoke to fantastic @virginmedia tech support agent today, Michal in Cardiff, all sorted, then account management dept gave me a super deal.

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia Two days? Seriously? Why are you always too busy to respond to and help your customers? You have multiple communication channels yet it’s all pointless as the only way you will do anything is on the phone and I can never get through.

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @randomranger @virginmedia The last six months it’s been on off on off on off. A few multiple day outages but mostly shorting all over the place. I pay for 200. Often 3,4,5. Upload speed never more than 29 which makes video calls unviable. The customer service just doesn’t care.

  • ItaloMurdoch J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England

    @virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?

  • ImDjSmith_ Dj Smith (@ImDjSmith_) reported from Hackney, England

    @virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia Thanks for the reply. The last time I had the same problem i messaged the same number and it took days to get a response. Not really helpful. Can you actually help specific accounts here? I’d prefer that.

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia Intermittent but at worst was up to 5 times daily

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • snd80 stacey yeo (@snd80) reported

    @virginmedia Hi, the appointment is for cable replacement but I’ve been told by customer service that you don’t carry cable longer than 16meters and it’s going to take over a month for a longer one to be available bearing in mind I haven’t had internet already for a month with 3 children 👎🏼

  • suekeen7 Sue Keen (@suekeen7) reported

    @virginmedia here we go again, installed the hub 5 as per the instructions now no internet no phone. After 2.5 hours finally get through to a person in India and he says it will take 24 hours to be repaired. Absolutely shocking service!!!

  • WhenBite2020 When Bite (@WhenBite2020) reported

    @virginmedia Can you explain why @virginmedia ? Or is the reason greed, so you don't want to? Also how do I challenge this policy, as seems discriminatory to your previous customers. Alternatively let the value be account credit against a new customer setup and we can move on.

  • catgoscovitch 凯特 - Cat Goscovitch (@catgoscovitch) reported

    Appalling customer service from @virginmedia

  • rheiadowns rheia 🖤 (@rheiadowns) reported

    @virginmedia Bun that. Can never talk to a human. Having my pants down every month for basic service

  • mickyrichards27 Micky Richards (@mickyrichards27) reported

    @virginmedia Done all of the help section. Been on phone twice before... I'm ot paying more than I already am for "better wifi" when I was told it would be suitable for my small terraced house...

  • KrochetxKorner Knitting & Knotting, Stabbing & Science (@KrochetxKorner) reported

    @virginmedia would just like to praise the engineer who came today and fixed our box. He was on time, polite and was done within 10 minutes. He rung to keep us updated on how long he would be, and then when he was on his way. Fantastic service 👏

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia Why is it taking so long for an engineer to genuinely fix the issue?

  • RicardoSeb101 deadwiggz101 🗿 (@RicardoSeb101) reported

    @virginmedia this is unacceptable, I've had no issues until now. On Saturday I was told by a moron in your employ that the fees would be waived as it's not our mistake. Half an hour later I get a hefty bill. Now I'm being told that it's our fault.

  • ArcherStormFox 🤍🇺🇦💚🇺🇦💜 (@ArcherStormFox) reported

    @virginmedia @HelenRuggles3 We've been waiting 90mins on your message service to talk to someone about closing our account! We're moving to a place that doesn't have Virgin and can't have it set up either. Please can you give us the information on how to do this??