Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 05/06/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, London, Ealing, Croydon, Mitcham, Hampstead, Hackney, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Camden Town, Paddington, Kensington and Holborn.

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City Problem Type Report Time
United KingdomEnfield Town Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomEaling Wi-fi
United KingdomLondon Internet
United KingdomCroydon Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape

  • AletheiaYoga Aletheia (@AletheiaYoga) reported from Hackney, England

    Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress

  • dear_allison Ally Dear (@dear_allison) reported from Poplar, England

    @virginmedia I’m trying to cancel my shitty overpriced virgin media and I’ve been on hold for 40 mins with no answer. Quick enough to take my money though. Wankers

  • stevebuzzpearce Steve 'Buzz' Pearce (@stevebuzzpearce) reported from Camden Town, England

    @GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.

  • bronte_jackson1 Bronte Jackson (@bronte_jackson1) reported from Lambeth, England

    finally fed up of numerous phone calls and complaints to @virginmedia after having no broadband for nearly 8 weeks.Going to change provider, A) customer service is shocking, B) they lied to my face as to when the so called problem was going to be fixed.Don’t go with them, EVER!

  • sujii_shah Sujal Shah (@sujii_shah) reported from Kensington, England

    First time I’ve ever finished my data on my phone because I had to keep tethering internet at home because @virginmedia can’t be bothered to fix the internet at my house. Mum, dad if I die this weekend and can’t contact you, you can blame @virginmedia 😡

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia No. Ever since I've had broadband, the router (of which yours is my third), has been pretty much in the same place. I've had your service for maybe 3 years. The issue is relatively recent. The nearest items are 1) my PC 2) loudspeaker. 1/2

  • davidatdisney David (@davidatdisney) reported from City of London, England

    Five jobs I've had: - Paper boy - Virgin Media Customer Service Rep - Lloyds Bank Customer Service Rep - Special Needs Camp Counsellor - Actuary

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia I did. This is where this conversation started. The first time I tested using, it claimed all was well. Substantially it simply advised me to restart the router. It was not of any help, hence I moved the router, which resolved the issue & uninstalled the app.

  • Storkybird SUE ROSNER (@Storkybird) reported from Ilford, England

    Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system

  • K9Reggie Reggie The Dachshund (@K9Reggie) reported from Walthamstow, England

    Sorry to hear that you’re having issues with @virginmedia , I’ve been waiting since February for my installation, is it worth the wait 🤔

  • RicBebop Riccardo Servini (@RicBebop) reported from Lambeth, England

    @mrbonturcode @virginmedia That whole entire service is bullshit.

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.

  • marinaGraham7 Marina Sharma (@marinaGraham7) reported from Hounslow, England

    @virginmedia Unfortunately none of what you have posted in the link applies as technically I have not list any service just can’t watch it in the room in which I wanted it to be. Should’ve just cancelled my contracts and gone to sky #Professional

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia please check status in IG2 area, Internet gone down.....again

  • ShanilKawol Shanil Kawol (@ShanilKawol) reported from Harrow Weald, England

    @virginmedia The internet has been cutting off everyday the past week. 1st engineer came 2 days ago. He didn't fix it. 2nd engineer came yesterday and said he will come back today with new router. He didn't come... On the phone we are put on hold forever. Here as last resort now.

  • LuminousBeige Luminousbeige (@LuminousBeige) reported from Camden Town, England

    Trying to cancel virgin media @VirginMedia_One is like trying to achieve alchemy from shit - just can’t seem to get through and when I go they pass me over to a new department. Ffs 25 mins on the phone now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported

    @virginmedia Really!!! 3 days trying to resolve my Internet speed issue and nothing has been done. I have contacted the executive team now because nobody can be bothered to acknowledge my tweets and customer service are useless, and what makes it worse is im paying £126 a month

  • kemp_vicky Vicky (@kemp_vicky) reported

    @virginmedia Thank you. Ran the service test and still an issue so booked an engineer to come out

  • duscherer Jane Duscherer (@duscherer) reported

    @virginmedia adding to stress 2nd day of internet going down while my son in middle of mock GCSE exams online. Not impressed.

  • danfagn81 Dan (@danfagn81) reported

    @virginmedia Contacted the number and was told we won’t be back up and running until Friday 3pm so that will be 4 days without service for an entire street. Also told the engineers were in the field but nobody is in our street

  • GraemeNason Graeme Nason (@GraemeNason) reported

    @virginmedia So I finally got through to someone after 18 mins on hold. I ask to disconnect.. ok no problem it will be done in 30 days .They then say they have to speak to someone to confirm it. I am then on hold for a further 22 minutes and surprise surprise the phone goes dead .please DM me

  • Sharpy_G Sharpy (@Sharpy_G) reported

    @virginmedia I’ll go through this, again, for the umpteen time then. I am a long standing customer who no longer wishes to pay your exorbitant prices when you do better deals for new customers. I also reject your £4 a month price increase. #virginmedia #RipOffBritain

  • worldofdavem DM (@worldofdavem) reported

    @virginmedia Yes. Nothing works. It’s the line speed. 08:22am 54.7mbps down and 4.91 up. 10:22am 3.64 down and 0.00 up. Happens every working day. No change to home network. It’s your line.

  • JWellsy123 Jordan (@JWellsy123) reported

    Wonder if there’ll ever be a day when @virginmedia’s broadband doesn’t go down. Getting a bit boring now

  • max_dada Dada (@max_dada) reported

    @virginmedia how to cancel my Uk contract?? I am forced to stay in the NL (since April 2020) and cannot call 03454541111. I am quite angry that i cannot contact VIRGIN for months. HOW TO CONTACT AND CANCEL??

  • JasonTweets1980 Jason H 🍥 (@JasonTweets1980) reported

    @virginmedia I was on hold to the technical team when I cut off. Do they run diagnostics if that happens or do I need to be on the line. Still having issues.