Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW1 and NW3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southwark, Ilford, Hackney, Muswell Hill, Southall, Camden Town, Barnet, Mitcham, Harringay, Waltham Forest, City of London, Croydon and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia Do you know what for the amount you offer off of my bill, for loss of service, it would appear you need the money more than me! Sometimes the internet is also affected
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
Service completely down at present again!! So @virginmedia what are you going to do!
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Chloe Saunders
(@clogsworth19) reported
from
Wandsworth, England
@virginmedia Hi, thanks for your reply. The issue has been going on for almost a year and on my account, there isn’t an outage in the area. So if someone could contact me that would be great. Thanks
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Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.
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Jazzhk
(@aejazk) reported
from
Bromley, England
@th4tguy92 @virginmedia Do you have the Hub 4. I think it’s a hub 4 is crap or VM engineers can’t control it. Let’s try the number they have given.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Yeah I pay more for that not part of your service that I’m paying you for every month
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Mark Pinkerton 💙🚴♂️
(@markpink) reported
from
Islington, England
@Leigh5Tom @virginmedia As an existing customer, they are known for their poor customer service. Can never get through on phone and that is main access point to info. Website CS info poor, with zero joined up thinking. Pretty good speed when working. Good luck!
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia it great to know we pay for broadband & you really struggling to provide! I’ve had speed issues since mid Jan. U acknowledge there was a fault on 8th Feb! Said it was fixed but engineer (who came today) said wasn’t & web page wrong! Won’t be fixed till 15th! Tonight
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Arun Joseph
(@apjoseph2013) reported
from
Ilford, England
@virginmedia When I ring this number (which is what I have been trying) all I get is “we are sorry, we are busy, you might want to call us later” & the line disconnects. This is awful service VM. How can you run such an appalling service where we cannot get hold of anyone for help/support.
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia When it is heavy rain, yes it does cause a problem. On the app the fault is still being fixed and has been like this since Friday. If it is not fixed, can you tell me how much I can expect off of my bill?
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Jamesie
(@DJ_Jamesie) reported
from
Islington, England
@PaulJoh30516408 @virginmedia Real shame as the broadband is good. The engineer was a really nice fella too. Just the phone customer service...
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Arun Joseph
(@apjoseph2013) reported
from
Ilford, England
@virginmedia Can you arrange someone to call me? I have been trying to call your service since I received the letter - which was middle of Jan.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing
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Chloe Saunders
(@clogsworth19) reported
from
Wandsworth, England
@virginmedia Hi, the wifi disconnects several times throughout the day. An engineer changed our hub last year. We then spent £80 on wifi extenders/repeaters/boosters. We want to change the wifi channel to see if that works, but login details are incorrect on the hub.
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Paul Matuszczyk
(@Paul_Matuszczyk) reported
from
Camberwell, England
@virginmedia what brilliant technology utterly soured by almost comically bad customer service. I say “almost” as there’s nothing funny about taking 5 weeks, countless phone calls, endless hours of online chat & 2 formal complaints to just get my bill right. Not asking much.
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Thomas
(@tom_of_lond) reported
from
Lambeth, England
Hey @virginmedia how long till you’re gonna fix your wifi been a week now and for those that are wfh its kind of important and shutting your customer service lines doesn’t exactly help get your act together.
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Drëxl
(@PimpOzil) reported
from
Croydon, England
@virginmedia Called again today, and was told my an automated service that all lines are busy and to try again later. I’ve been trying to call since Monday & I would like to put in writing my request to cancel. My account number is 334885003 Can someone DM me so I can get this done TODAY
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Neil C Boote
(@MisterBoote) reported
from
Ealing, England
So our education system & business activity now utterly reliant on solid, fast, reliable internet service that market consistently fails to deliver. @virginmedia down again this am. Time for state to take control of this crucial, strategic infrastructure. Really is a joke ATM.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Russell (Ally)
(@mrsruss2018) reported
@virginmedia been trying again this morning to use the WhatsApp and online chat to be told nothing available… this is a joke now and seriously looking at leaving you guys due to this lack of help!!
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monicaosullivanwasassultedbykirsrtbulterpdsa.
(@Monica10203756) reported
@virginmedia Unable to make calls due to poor health. Thanks for what's app option
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Terrie
(@1001pieces) reported
@virginmedia how can i speak to a human? can't find a way to contact you. Just need to remove the landline package as you haven't fixed the landline (been down for 3 weeks).
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Dave
(@electester) reported
@virginmedia @Darknov86536740 Still no service and the phone number is useless.
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Stephen Squires
(@squigs123) reported
@virginmedia You could set up the we chat now if you wanted. You don’t need a picture to imagine what a trench accross a pavement looks like. Last time I tried a we chat to lodge this complaint I had to wait 3 hours before I got a reply. Hence the public platform this time.
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The Fat Dude
(@TheFatDudeUK) reported
@virginmedia guys help seem stuck in whats app loop been trying for 3 days to cancel services and can't phone im deaf
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monicaosullivanwasassultedbykirsrtbulterpdsa.
(@Monica10203756) reported
@virginmedia Very slow sometimes. I would be grateful if u could remove the landline. I was told at the time I had to have it. No choice. Thanks
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Gareth Sibthorpe
(@iTechPro2012) reported
@virginmedia Right well I wasn’t told this when I ordered the new SIM. I have a disabled son who’s on Oxygen and rely on my phone in case of emergencies, now i’ve been left without any service whilst I wait for my new SIM card
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Matthew Sandilands🇱🇻🇬🇧
(@ItsHippie2) reported
@virginmedia Wireless and I’m not going down the wired route as the price that is paid for these ‘amazing’ rates should be available wireless
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Dianne Marchant
(@Di4nn3) reported
@virginmedia Day 3 and still no TV. What exactly are the engineers, who crested this issue, working on? Clearly not rectifying the chaos they created.