Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1, NW3 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 12/18/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Islington, Croydon, Hackney, London, Southwark, Hammersmith, Ilford, Watford, Brentford, City of London, Poplar, City of Westminster, Harringay, Kingston upon Thames and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Internet
United KingdomCroydon Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @virginmedia C'mon... I wouldn't have taken to tweeting if I had not exhausted every aspect of rectifying the issue. The issue lays in your corner.

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.

  • HeartSure heartsure (@HeartSure) reported from Kingston upon Thames, England

    @vmbusiness Virgins response taking 5 times more than their normal charge - ‘I am sorry for this issue, but this balance would stand I am afraid as the account was not billed correctly over a period of time.’ Just terrible. #virgin #cheats

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.

  • tbush Tim Bush (@tbush) reported from Wandsworth, England

    @jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬

  • simonraper1 Simon Raper (@simonraper1) reported from Ilford, England

    @virginmedia My service in the last week has been dreadful, constantly dropping away. I must have reset it at least three times each day. Can’t test from here as that part of your website is not working. I can’t currently connect at all. I’m E11 2LX. Can you look into it please

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again

  • MalcolmDGama04 Malcolm (@MalcolmDGama04) reported from Croydon, England

    @virginmedia Not one person at your technical help desk knows how to configure a router.

  • Chihao Steve Tran (@Chihao) reported from Hammersmith, England

    Yet again @virginmedia broadband and router is down. So is the website to check it. #useless.

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @TheBull39 @virginmedia Got exactly the same problem...

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage

  • davidwaddelluk David Waddell (@davidwaddelluk) reported from Camden Town, England

    Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom

  • KateProudman Kat P (@KateProudman) reported from Richmond, England

    @PeterMilligan #Virginmedia are being terrible during #covid lockdown. Our business premises are temporarily closed. Water & electricity suppliers have reduced our bills, but Virginmedia still charging full amount for internet & phone we can’t use. Said min 90 days before they’d do anything!

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @virginmedia service still down in E15. 5th day now. No response from text. Same recorded message stating issue has been resolved. Unable to connect to the online forum Outage Map via phone hence Tweeting.

  • TheRealRealRish Rish (@TheRealRealRish) reported from Barnet, England

    @virginmedia 12 hours I’ve waited for someone to respond on your text service, this after waiting an hour and speaking to someone last week who said I had to use the text service after your letter arrived.

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    @virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia It’s not working at all...

  • povey_zach Zachy P (@povey_zach) reported from Richmond, England

    Stuck indoors cause of sister girl Rona.. The WiFi and tv have stopped working!! #virginmedia fix up, this is not the first time this has happened this week.. We are working from home and my brothers have school work to do! Useless.

  • MortlakeParish MortlakeParish (@MortlakeParish) reported from Richmond, England

    @virginmedia #virginbroadband like so many other customers I have had a week of constant disconnections & router restarts but still have no connection. #virginmedia web help is even down so I can only connect via my mobile phone making my range of parish & school work difficult!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • r_e_evans R Evans (@r_e_evans) reported

    @virginmedia 2/n was told they’d call back within 24hours. No one called. No one left a message. Issue continues. I called back today to be told they had tried 3 x - no that’s not true. Issue after issue after issue but a £5.40 credit to the account & no option to

  • David11445036 David (@David11445036) reported

    @virginmedia returning a set box. Yodel do not list you as a customer yet your website states to take the parcel to a shop for them to pick up?

  • JoRobins12 Jo Robins (@JoRobins12) reported

    @virginmedia If you give a customer a £50 credit as a gesture of goodwill after poor service, why are you charging them £50 extra the following month and £7.50 for late payment? Awful 'customer service'.

  • PossiblyLucy_ Possibly Lucy (@PossiblyLucy_) reported

    @virginmedia The customer services said they we’re going to cancel.I’m seeking legal advice now this is fraudulent misrepresentation. Shocking company. Will be cancelling my broadband too. This company isn’t getting another penny from me. Just going round in circles. Done

  • autumnpippi Pippi (@autumnpippi) reported

    @virginmedia The reason for cancellation was that “the problem had been fixed”. But it hasn’t been fixed because it’s been dropping like this for a few weeks now. And it seems to have got worse recently. I’ve had to tether my phone as a hotspot for work but now I’m nearly out of data.

  • r_e_evans R Evans (@r_e_evans) reported

    @virginmedia Yes and customer relations

  • jesscking1 Jess (@jesscking1) reported

    @virginmedia @PaulOneill69 Hi! I've been having the same issue, I've tried Firefox and Chrome as it thought it might be an issue with the browser, but virgin TV go won't load on my laptop at the moment.

  • Kasimy91 HK 🇱🇧 (@Kasimy91) reported

    @virginmedia The fix date has been pushed back by another day. Wtf is the actual issue?

  • JakeJakeyreeve Jake Reeve (@JakeJakeyreeve) reported

    Is anyone else in the Cr0 area have wifi issues with @virginmedia ?

  • B3ardo Jim Alderman (@B3ardo) reported

    @virginmedia hi, I’m on channel 503 but pressing the red button to view sky sports red button is not working, just get a screen saying “There are currently no interactive events on this channel…”