Virgin Media Outage Report in Camden Town, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Paddington, Southwark, Walton-on-Thames, Waltham Forest, London, Hampstead, Croydon, Islington, Enfield Town, Newham, City of London, Ilford, Hammersmith and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
TV | |
| Paddington |
||
| Southwark |
Internet | |
| Walton-on-Thames |
Internet | |
| Waltham Forest |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
-
Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
Why does @virginmedia have the worst customer service - the chatbot won’t work, the telephone service disconnects straight away - why bother with the service?
-
Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!
-
Danny Clark
(@PaxtonDan515) reported
from
Enfield Lock, England
@virginmedia your process for cancelling a contract is awful... no doubt telling your operators to keep hanging up. Wankers
-
Foss
(@fackjossey) reported
from
Camden Town, England
@virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
-
Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia any idea how long the broadband is going to be down?
-
Fede Amati
(@FedeAmati) reported
from
Loughton, England
Yo @virginmedia I’m trying to report a data breach as a customer of yours whose details were taken and I cannot get through for love nor money. Where is your #customerservice please thanks
-
Ben Darlow
(@kapowaz) reported
from
Richmond, England
I wonder which would be quicker, for Virgin Media to fix the area fault around where I live, or for me to just move house and get a new ISP
-
Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution
-
Stephen Brian Lowe
(@StephenBLowe) reported
from
Kingston upon Thames, England
@virginmedia internet has gone incredibly slow over the past 24hrs around the Kingston area. Any reason why?
-
Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.
-
linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke
-
JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@GrantHarvey10 Need help installing. Just got sent virgin media ones. But says ones gets connected to hub. Which I get and then the other plugged in the same room? Which i don’t get.
-
Brian Ging
(@brianging) reported
from
Ealing, England
@virginmedia I've called 4-5 times. The only time I get though is when I select the option to upgrade my services 🤔 Strangely not at home to people wanting to cancel.
-
Alison Carter
(@AllyThornton) reported
from
Kingston upon Thames, England
@virginmedia any idea on what is happening in the Kingston Upon Thames area or how long it’ll take to resolve? Impossible to WFH right now. Previous issues with your service makes me worried!
-
Alex Lewis
(@alewis2106) reported
from
London, England
Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
-
Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
No #Virginbroadband in #Edgware @InsideEdgware #HA8 anyone else having a problem? @virginmedia
-
Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
-
Mazzerooni 🔴⚪️ ✊🏼☮️❤️
(@mazzerooni) reported
@virginmedia The visit was cancelled as your engineers found an area fault - however the broadband is still down although the app is saying service is good - I’ve rebooted the modem but nothing is working - I’ll be moving to the EE guaranteed service as soon as I am able -
-
Darren Mew
(@DKMew) reported
@virginmedia It’s been more than 30 days now. What excuse are you going to come up with this time when I ask you to look into this and finally resolve the complaint? My compensation is going up with interest.
-
Catrin 🏴🐕🐾🌲🌹
(@Catrinsparkles) reported
@c2trn @virginmedia terrible! Laughable that a coms company can’t com effectively. I’ve forgotten passwords, but can’t register online as it doesn’t recognise my email or phone number. I’ve given them so much info, surely that verifies me, but no.
-
Fatimah
(@FatimahFlex) reported
Ironic that I've had to switch on my phone data at home to tweet about the bad Internet service @virginmedia it's dropping daily... what's going on?
-
FlappyLimbs
(@FlappyLimbs) reported
@virginmedia Hi, can you see any issues in the DN15 area? I have had virtually no upload speed since yesterday, tech supp said there is an issue but network service checker say's there is no fault.
-
Sarah Lou
(@Sarahlou21222) reported
@virginmedia No issues just get a bad reception in my bedroom
-
Rory Forrest
(@ForrestRory) reported
@virginmedia Your reps refuse to raise a complaint, your system refuses to record a complaint and when I do get a complaint raised it is delete. I refuse to allow you to rectify this. Please provide details for governing body so I can take this matter up with them.
-
Rory Forrest
(@ForrestRory) reported
@virginmedia I called and a complaint was raised, this WAS showing as outstanding but today I jave checked and the complaint has been deleted.. I have tried to raise it online and once again its not registered. I have also been charged £54 this month when I was told I wouldn't be.
-
Nelson Veloso
(@NelsonVeloso16) reported
@virginmedia I have already spoken to someone from customer service and they told me to wait 24 hours and it would be resolved but I still keep losing wifi I checked if there was a problem on your site and it says everything is working fine but I keep losing my wifi