Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3 and NW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 01/22/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Southwark, Hounslow, Harringay, Croydon, Hackney, Loughton, Orpington, Enfield Town, City of Westminster, Kensington, Twickenham, Camden Town and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • Yellow212 Neil Adie (@Yellow212) reported from Walthamstow, England

    @virginmedia has broadband gone down in my area? My WiFi has stopped working all day in Chingford.

  • skmerry Sarah Merry (@skmerry) reported from Esher, England

    @virginmedia Need to speak with someone about charges you are billing me for on an account that was cancelled in May. I’ve had no luck with your customer services.

  • Mabs79 Mabs (@Mabs79) reported from Islington, England

    @virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok

  • mahdi Mahdi 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@mahdi) reported from Kingston upon Thames, England

    Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?

  • jagraham90 Jonathan Graham (@jagraham90) reported from Tottenham, England

    @virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia second weekend in less than a month without broadband/tv service. Disappointed.

  • Rob_Garvey FlippedAcademic (@Rob_Garvey) reported from Bromley, England

    @virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Thanks but tbh I'm just being directed round in circles and this is a big part of the problem in trying to deal with what should be a simple issue to deal with.

  • alastairduns ALASTAIR DUNS (@alastairduns) reported from Richmond, England

    @virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.

  • bobby_media Bobby (@bobby_media) reported from Kingston upon Thames, England

    @virginmedia Getting “network problem” all trough my games and getting insane lag spikes is exactly why I pay £50 a month for some horrible internet, I guess it’s time to switch :)

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Yes, but that process took 81 minutes, without having spoken to anyone who could deal with my problems. It's been the third attempt at talking with Virgin too.

  • alastairduns ALASTAIR DUNS (@alastairduns) reported from Richmond, England

    @virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    @virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.

  • deborahnorton1 deborah norton (@deborahnorton1) reported from Richmond, England

    @virginmedia down again your service is hopeless

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DanBedson Dan Bedson (@DanBedson) reported

    @virginmedia I'm moving house on Friday - when I entered the details on your website as I'm interested in joining Virgin Media, I had an email to say you can't bring Virgin Media to me - when I check the neighbour opposite it says they are a customer :( is this a capacity issue?

  • DrewGH_ Drew (@DrewGH_) reported

    Virgin Media is the worst Premium Internet Service Provider don’t fall for it

  • tanukisamurai_ Tanuki Samurai (@tanukisamurai_) reported

    @virginmedia That’s great and all, but can I have someone from technical team ring me instead? Going back and forth running tests all the time doesn’t help

  • RachelKiernan1 ✨Rachel Kiernan✨ (@RachelKiernan1) reported

    @virginmedia can you confirm there is connection issue in Dublin 24 area pls? Wifi hasn’t worked since 21/11/22 at 21:56. Tried on and off again, unplugging and reset still won’t work. Nothing works without the internet

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!

  • robrees100 Rob Rees (@robrees100) reported

    @virginmedia Lights don’t change colour and I have NO SERVICE again. This is completely unacceptable. What is the procedure for transferring to BT full fibre as I have had enough of Virgin Media’s poor service levels in the last few weeks.

  • JackBaggaleyy Jack (@JackBaggaleyy) reported

    Virgin media go down?

  • olibob1 JoJo pixie (@olibob1) reported

    @virginmedia change over. And you have comprised my safety i have now been given a 4th date my house phone number will change and it's just not good enough. I want this resolved immediately and compenstated. For the false information and correct service. The lies on chat and over the phone

  • DebraHodgson Debra Hodgson (@DebraHodgson) reported

    @virginmedia I just want my uncles phone restored, as I can’t DM you, I am happy to receive help in the medium of dance, or hand puppets if necessary. Please just let me know what I need to do!

  • TraceyP16978594 Tracey Perry (@TraceyP16978594) reported

    @virginmedia I have problem can someone message me please ASAP