Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 04/25/2024 20:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Islington, Hackney, London, Ealing, Acton, Newham, Tower Hamlets, Croydon, Bermondsey, Southwark, Bromley, Lewisham, Paddington, Leyton and Walthamstow.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomActon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet gone down IG2 area again, no signal being received, and no one answering phone for help in India 🇮🇳 , please re-boot servers, thanks

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    On the phone for an hour. SORT YOU CUSTOMER SERVICE OUT! #CustomerExperience #CustomerService #virgin #virginmedia #Loyalty

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful

  • StefanANASTASE3 Stefan ANASTASESCU (@StefanANASTASE3) reported from Bromley, England

    @virginmedia hi , have been trying to contact you for the last month. Each time been waiting for 25-30 minutes with no answer. Today after 10min someone answered but said cannot access my account. When I insisted she needed to make a note she cut me off. Awful!

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @RuislipR @virginmedia Virgin - abysmal. Went with them for a year (for my dad) and it was a disaster from start to finish. Should never have left SKY. Went straight back to them.

  • LauraLobelle Laura Mata Lobelle (@LauraLobelle) reported from Islington, England

    @virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now

  • the_tickners Stuart & Sarah (@the_tickners) reported from Bromley, England

    @virginmedia ridiculous disgusting service, had problems all week, had engineer booked between 4-7pm today, been waiting 3hrs and nothing. Called virgin and India told me there is an outage in area and therefore have cancelled engineer but not told anyone! No reports on web 🤬

  • thekjulika Kristine Julika (@thekjulika) reported from Barnet, England

    The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet

  • markogrdosic Marko Grdosic (@markogrdosic) reported from Islington, England

    .@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!

  • RegaloLondon Regalo London (@RegaloLondon) reported from Merton, England

    @virginmedia can you update me pls My broadband and Tivo is not working CR4 postcode #mitcham #merton #internetdown

  • StefanANASTASE3 Stefan ANASTASESCU (@StefanANASTASE3) reported from Bromley, England

    @virginmedia Hi it’s with Media. Need to cancel subscription to Sky Premier channels and that requires 30day notice, which I haven’t been able to do for the last 30days...and it keeps rolling into another month and so on...

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Looks like internet has gone down, please confirm

  • deanspread Deano (@deanspread) reported from Kensington, England

    @virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service

  • RupaG Rupa Grahame (@RupaG) reported from Merton, England

    @virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia Service has literally just been restored so I'm guessing it was just an outage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported

    @virginmedia The worst company to deal with. Been trying to leave their business device for months.

  • AsheeIH A HUSSAIN (@AsheeIH) reported

    @virginmedia I have an ongoing complaint that you have “resolved” and closed down numerous times without any resolution! Complaint reference: C-2211221455! Can someone have the decency to contact me!

  • Burns12L luke (@Burns12L) reported

    @virginmedia my internet is absolutely terrible for months we paid extra to get better internet and I’ll be honest it’s just gotten worse, I’ve just had a major operation and I can’t leave the house use need to sort ur **** out or you will lose a lot of customers 👌

  • GillianBower Gillian Bower (@GillianBower) reported

    @virginmedia It had been linked to my account for 15 years, so this shouldn't have happened. Due to life being too short to spend trying to get anyone with any common sense at Virgin Media to resolve the other issues (40 hours in the last 2 weeks and counting) 1/2

  • loobielou1980 Louise🐝22 (@loobielou1980) reported

    Spent the morning on the phone to @virginmedia told me there were no issues in my area. Booked a technician, now had message to say it’s been cancelled as it must be an area problem. I had her check 4 times if there were a problem in the area to which she said there wasn’t.

  • SardaSarda Ravi Sarda (@SardaSarda) reported

    @virginmedia The compensation terms are very poor. Total outage?! Also what counts as reporting it? I cannot remember a consistent service for more than 5 days in a row.Intermittent access is as good as none especially if you wfh like me. I use my phones 5G for work more than your broadband.

  • MMmm45228284 MMmm (@MMmm45228284) reported

    @virginmedia @Virgin You only work hard at ripping off your customers as opposed to fixing problems! Your customer service would be a joke - if wasn’t for the fact that your customers are paying for it! We’ve already located an alternative ISP when our contract runs out in a couple of months.

  • alex5276 Alexandre Dubost (@alex5276) reported

    @virginmedia I have been a Virgin Media customer for more than 10 years and I have been living an absolute nightmare for the past 9 months. Cable was changed outside property, new hub 5 installed. Still no internet and BQM shows a very bad connection. HELP

  • PeterHarar Tech N food (@PeterHarar) reported

    @virginmedia If anyone wants to receive pathetic service then join Virgin Media. Engineer confirms I have not got the right connection but he can't do anything and virginmedia said they wont do anything, So carry on paying for the service they promised but i never got from day 1

  • AngelArcherLoL ~ Luci (@AngelArcherLoL) reported

    VIRGIN MEDIA IS THE WORST INTERNET PROVIDER EVER