Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Southwark, Tower Hamlets, Hackney, Bushey, Greater London, Poplar, Camden Town, Croydon, Southall, Hampstead, Paddington, Carshalton and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| Southwark |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Jazzhk
(@aejazk) reported
from
Bromley, England
@th4tguy92 @virginmedia Do you have the Hub 4. I think it’s a hub 4 is crap or VM engineers can’t control it. Let’s try the number they have given.
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Estelle Levacher
(@Goldenlocks) reported
from
Richmond, England
@virginmedia hello, we are unhappy with our broadband. It’s bad as my husband and I are both WFH and my Teams calls are regularly interrupted. We have the highest broadband package available and pay over £100 a month so it’s clearly unacceptable. Please send an engineer ASAP!
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia it great to know we pay for broadband & you really struggling to provide! I’ve had speed issues since mid Jan. U acknowledge there was a fault on 8th Feb! Said it was fixed but engineer (who came today) said wasn’t & web page wrong! Won’t be fixed till 15th! Tonight
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia I did call. One chap was very helpful and referred the poor broadband service and a faulty landline for two years to @Ofcom and the latter chap was not very helpful. Would you stay and have your monthly fee go from £28.50 to £49.50?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Yeah I pay more for that not part of your service that I’m paying you for every month
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Arun Joseph
(@apjoseph2013) reported
from
Ilford, England
@virginmedia Can you arrange someone to call me? I have been trying to call your service since I received the letter - which was middle of Jan.
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Drëxl
(@PimpOzil) reported
from
Croydon, England
@virginmedia Called again today, and was told my an automated service that all lines are busy and to try again later. I’ve been trying to call since Monday & I would like to put in writing my request to cancel. My account number is 334885003 Can someone DM me so I can get this done TODAY
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Arun Joseph
(@apjoseph2013) reported
from
Ilford, England
@virginmedia When I ring this number (which is what I have been trying) all I get is “we are sorry, we are busy, you might want to call us later” & the line disconnects. This is awful service VM. How can you run such an appalling service where we cannot get hold of anyone for help/support.
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Neil C Boote
(@MisterBoote) reported
from
Ealing, England
So our education system & business activity now utterly reliant on solid, fast, reliable internet service that market consistently fails to deliver. @virginmedia down again this am. Time for state to take control of this crucial, strategic infrastructure. Really is a joke ATM.
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Jamesie
(@DJ_Jamesie) reported
from
Islington, England
@PaulJoh30516408 @virginmedia Real shame as the broadband is good. The engineer was a really nice fella too. Just the phone customer service...
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Thomas
(@tom_of_lond) reported
from
Lambeth, England
Hey @virginmedia how long till you’re gonna fix your wifi been a week now and for those that are wfh its kind of important and shutting your customer service lines doesn’t exactly help get your act together.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Can I please DM you on this issue?
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.
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Mark Pinkerton 💙🚴♂️
(@markpink) reported
from
Islington, England
@Leigh5Tom @virginmedia As an existing customer, they are known for their poor customer service. Can never get through on phone and that is main access point to info. Website CS info poor, with zero joined up thinking. Pretty good speed when working. Good luck!
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
Service completely down at present again!! So @virginmedia what are you going to do!
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing
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Chloe Saunders
(@clogsworth19) reported
from
Wandsworth, England
@virginmedia Hi, the wifi disconnects several times throughout the day. An engineer changed our hub last year. We then spent £80 on wifi extenders/repeaters/boosters. We want to change the wifi channel to see if that works, but login details are incorrect on the hub.
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Paul Matuszczyk
(@Paul_Matuszczyk) reported
from
Camberwell, England
@virginmedia what brilliant technology utterly soured by almost comically bad customer service. I say “almost” as there’s nothing funny about taking 5 weeks, countless phone calls, endless hours of online chat & 2 formal complaints to just get my bill right. Not asking much.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Lloyd
(@SteeLlooyd) reported
@virginmedia Well at the minute both. My mobile number and email are not recognised when trying to log in to VM and I am also unable to reset password because of this. Skybet issue is just while off Wifi
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NQ
(@Quinnyx1) reported
Virgin Media Are About As Useful As a Glass Hammer Man, Pure ****
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Jo Bond
(@JoBond51422055) reported
@virginmedia @virginmedia you are unable to provide us a service due to ‘capacity issues’ You provide to everyone else in our area just not our house. Surely in this day and age you should be able to up your capacity. No one should be struggling to get internet anymore.
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Deanna Matthews
(@DeannaLouise93) reported
@virginmedia You’ve now also, really unhelpfully made unauthorised changes on the account to provide us with less service (yes that’s hard for me to imagine too!) for a higher price! What kind of a company are you?!
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Steve Andrew
(@SteveAndrew24) reported
@virginmedia Still on transfer hold now for 50 mins should I wait? Since you found error code is it a easy solution as it’s been 4 hours now
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Kully D
(@KullyD2) reported
@virginmedia very dissatisfied customer of 4 years. How can new customers get the new up to date packages but existing customers get the scraps and bad service. Not happy with how I’ve had to end my services with @virginmedia
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Joe Cussens
(@joecussens) reported
@BeckyEverson @SkyUK @virginmedia Hope your experience is better than mine - patchy broadband and appalling customer service
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Peter
(@SirOMGitsYOU) reported
@colh79 @virginmedia Wouldn’t necessarily say I’m a new customer, I pay £49 for this currently so not next to nothing but took a good 4 hours of haggling on the webchat to get the deal
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Craig
(@nordyteacher) reported
@opheliabyrne @newhandlehun @gavreilly Impartial journalism and reporting facts clearly went out the window with VirginMedia! They’re all muted, but you guys keep enticing me on to see what other crap they’ve posted.
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Deanna Matthews
(@DeannaLouise93) reported
@virginmedia It’s more than an inconvenience. You are physically stopping me from being able to work. I’ve had to use a days holiday to date because you refuse to sort out the ongoing issues we’re having. And you don’t care about customers or complaints. That’s why I’m switching provider