Virgin Media Outage Report in Camden Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW1, NW3 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of Westminster, Hammersmith, Paddington, Southall, Hounslow, Croydon, Islington, Southwark, Bromley, Poplar, Muswell Hill, Barnet and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
||
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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therealdealpodcast
(@realdealpod) reported
from
Lambeth, England
@virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?
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Jeremy Naylor
(@JeremyNaylorTV) reported
from
Enfield Lock, England
Just left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice
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S Dyett Gicquel
(@LGuard123) reported
from
Hackney, England
@virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!
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S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia But the service page is saying there isn’t an issue - so how does that help?
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money
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Subhajit Banerjee
(@subhajitb) reported
from
Ealing, England
@virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode
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Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
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Andrew Burns
(@andrewb_63) reported
from
Ilford, England
@virginmedia There's an issue in the area and we let out technicians know
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia is there an estimated fix time for E18, please?
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Neil Boote
(@MisterBoote) reported
from
Ealing, England
Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq
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dmxcrew
(@dmxcrew) reported
from
Islington, England
@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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Mark Sapsford
(@Mark_Sapsford) reported
from
Chigwell, England
@virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Jose Carvalho
(@josethepotter) reported
from
Hammersmith, England
ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson
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Jose Carvalho
(@josethepotter) reported
from
Hammersmith, England
Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin
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Jenny
(@jjrob1312) reported
from
Bromley, England
@virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.
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Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
@virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Connolly
(@mand282) reported
@virginmedia I need to book a telephone engineer as my landline stopped working, the communnity can't help with that. please help me arrange an engineer, the text service still isn't working
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Simone Berkinshaw
(@SBerkinshaw) reported
I have been trying to speak to someone @virginmedia for the last few days to renew or cancel my contract, as ours is coming to an end - and if I don’t speak to someone will mean my bill goes up more than 50%. I keep holding for an hour at a time, when it cuts me off!
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Alan Marshall
(@AlanJTMarshall) reported
@virginmedia Yes and I understand. Just trying to get an offer from you to consider to stay! Can go to sky for £28 to £30 pm. Would rather stay if I could get say a 12 month extension for around £30 or so with unlimited usage. Would help if I knew Virgin Direct able to move contract if I move
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CollegeJocks
(@CollegeJocks) reported
Day 110 of no service and the phone rings Technician number 9 will be with me tomorrow . No idea what the issue is but its all over their community boards that they dont acknowledge or clearly read. Its like being in an episode of AHS @virginmedia @LutzSchueler
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Sarah Essack
(@EssackSarah) reported
@virginmedia an hour on the phone to your leaving team only for the advisor to put me on hold to supposedly help and then disconnect the call! Absolutely awful service
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Alieda Mckinney
(@didanntendry) reported
@virginmedia The complaint was submitted on 20th Jan and I’ve been tracking it
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peter davis
(@leamingtonpete) reported
@PaulRMQ @virginmedia They are ****.. Service and tech is appalling. Had the same old box for many years. Takes 10mins to warm up and over 20 to get I player up. My only other option is BT but they were incompetent liars who I had to threaten to take to small claims court. Good luck..
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Kris Corssen
(@KrisCorssen) reported
@virginmedia sort your customer service out please. Been on hold for over an hour, get through to someone who transfers me, get put on hold for another 30 minutes for them to just hang up. I'll just cancel the DD and wait for you to ring me chasing it up. #shambles
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tnagum
(@tnagum2400) reported
@virginmedia just got hung up on by a very apathetic service agent after 82 minutes on the phone, with no confirmation whether my package cancellation happened or not. This is on top of 65 minutes of being on hold yesterday. Please help?
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Paul Bateman
(@PaulRMQ) reported
@leamingtonpete @virginmedia Some idiot at BT told me 'they couldn't be arsed' to deal with an issue I was having back in '99, haven't done business with them since. Virgin are going the same way. Used to be great, then EE came along...