Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Camden Town come from postal codes NW3 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 09/13/2025 18:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (25%)

    TV (25%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Hackney, Southall, Southwark, Poplar, Barnet, City of Westminster, Stanmore, Mitcham, Fulham, Hounslow, Harrow and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia Broadband connection down again! Happening more and more now since I paid for faster connection. Very frustrating

  • GabsdAprano Gabriella d'Aprano (@GabsdAprano) reported from Esher, England

    @virginmedia You know about the issue, you’ve advised that you know about the issue. Please don’t send me generic emails to bide time, to look like you care, please just fix it.

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.

  • HardikVishna Hardik Shah (@HardikVishna) reported from Richmond, England

    @virginmedia no internet for the whole day. Was on two support calls for 2 hours. Was told someone will contact me within 4 hours. Nothing. Can you please sort this out?

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia Happened again today. Absolutely fed up now. Poor service and no way of communication apart from twitter where you have no idea and just apologise. I need better service all round

  • HarrisonsDeli Harrison's Deli (@HarrisonsDeli) reported from Ealing, England

    @virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!

  • garygilligan Gary Gilligan #BLM #FreeNazanin #GTTO #3.5% (@garygilligan) reported from Harrow Weald, England

    @virginmedia I never lost connection to the router. The status said "Connected, no internet".

  • jaykayred jackie wilkin (@jaykayred) reported from Merton, England

    @virginmedia If they could do that I’m sure they would have been able to fix it, so no.

  • RedStarKim Kim Tasso (@RedStarKim) reported from Richmond, England

    @virginmedia there’s no internet service since 1157am in TW3 - please advise when the problem will be fixed

  • RonnieD88779995 Ronnie De Guzman (@RonnieD88779995) reported from Hounslow, England

    I upgraded our wifi from 200mbps to 500mbps but as always the darn thing is even slower than before. The worst thing about is am paying even more now?? I complained so many times but @virginmedia only ignores it. Why are you deceiving the public @virginmedia? @BBCWatchdog

  • CrineyInsalata Criney The Duchess of Brixton🧚🏾‍♀️ (@CrineyInsalata) reported from Hounslow, England

    I know people are working from home but @virginmedia how can I get through to cancellations.. ?? I am constantly being passed from pillar to post and then cut off!! I just want to cancel a contract for a house I no longer live in

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!

  • rita_gul Rita Gulrajani ⫩ (@rita_gul) reported from Enfield Lock, England

    @virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.

  • RedStarKim Kim Tasso (@RedStarKim) reported from Richmond, England

    @virginmedia @virginmedia there’s no internet service since 1057am in TW3 - please advise when the problem will be fixed. Was mid-training session!

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia Yes there is an issue I am told and it should be fixed later but its a constant problem!

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?

  • jaykayred jackie wilkin (@jaykayred) reported from Merton, England

    @virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ash_mcloone Ashley McLoone (@ash_mcloone) reported

    @virginmedia Would u break this down. All i said to u was you didn't tell me my spending cap was done. I didn't know i wouldn't be able to call/txt etc. I mentioned to u i did take make it uncapped as it kept going over £10pm. And now I'm unable to txt i had to put a spending cap on again.

  • Hanternos Hanternos (@Hanternos) reported

    @virginmedia What's the contact number for the tech team? Still having the same issues today

  • Mprendergast Martin Prendergast (@Mprendergast) reported

    Hi @virginmedia One of your engineers was working at the cable box on our street when the internet went down and has now been out for 3 1/2 hours. Another van of engineers came but they left and the internet is still down. Can you tell us what’s going on please?

  • SilentBigBen Silent Big Ben (@SilentBigBen) reported

    @virginmedia @hcarter_history I have booked a technician for Friday. I can’t imagine broadband will be down anywhere near that long but reaching out to report individual faults helps area faults get flagged so I suggest everyone tries. 0845 454 1111.

  • rosannacundall Rosanna Cundall (@rosannacundall) reported

    @virginmedia Having rebooted the router the download speed is 102, but upload speed 2.28. Ping rate is low and almost non existent on video calls which do not function at all. My comp technician has checked and thinks there is a lag on the line. This is day three of it not working. Thanks.

  • SilentBigBen Silent Big Ben (@SilentBigBen) reported

    @virginmedia @hcarter_history Hi all. Best thing to do is call 0345 454 1111 and wait for an agent to look into it. We might get SE5 properlky flagged as an area with an issue that way, while the automated systems are all lacking and we're getting boilerplate from the social. I'm waiting for them to check now

  • SilentBigBen Silent Big Ben (@SilentBigBen) reported

    @virginmedia @hcarter_history I have booked a technician for Friday. I can’t imagine broadband will be down anywhere near that long but reaching out to report individual faults helps area faults get flagged so I suggest everyone tries. 0345 454 1111.

  • jdms999 david senior (@jdms999) reported

    @virginmedia Also cannot access my on demand services. Customer Service is without doubt the worst I have experienced. All this because Virgin Media changed my address which they had recorded incorrectly and didn’t update the set top boxes correctly.

  • TheGerginator George Hill (@TheGerginator) reported

    @virginmedia It says there is a broadband issue which is waiting to be fixed, but it has been out all day preventing me and my partner working - this is the second time this has happened in three months

  • ruwivus_lee lee (@ruwivus_lee) reported

    @virginmedia Trying to get an additional WiFi pod due to a lack of signal in a couple rooms. Had 1 pod delivered as part of package but need 1 more. Was told call to order another but the guy on phone was too interested in getting engineer around again. Had 1 visit already. Help