Virgin Media Outage Report in Camden Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camden Town come from postal codes NW1 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Acton, Hackney, London, Ealing, Bermondsey, Harringay, Fulham, Paddington, Finchley, Croydon, Borehamwood, Bushey, Ilford, Wembley and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
 Bushey |
Internet | |
| Acton |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Ealing |
Internet | |
| Bermondsey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Rob Trog
(@1troggy_FFC) reported
from
Richmond, England
@JockItch96 @virginmedia Don’t know how many times I’ve told you mate, the worst company in the world. When I cancelled them they carried on trying to take money then put a black mark on my credit file for non payment. Wouldn’t use them if they were the only choice!! Go Sky!!
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough
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Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.
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Andrew Rogoff
(@andrewrogoff) reported
from
Richmond, England
@virginmedia The issue’s been resolved. Please just fix your terrible status reporting and update system.
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Jonathan Blackmore
(@myatt1965) reported
from
Merton, England
@virginmedia 8 pound credit for 4 days with no service in SW19! Not the best customer retention strategy. 😫
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Dan Rawle
(@rawle_dan) reported
from
Ilford, England
@virginmedia It says no known issues...
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Cameron Falconer
(@cameronfalconer) reported
from
Lambeth, England
@virginmedia Our internet isn’t working and there is indeed a service issue in Brixton. Thanks for ruining NYE, Virgin!
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia We are struggling to talk to your teams on the phone @virginmedia to discuss our refund for our 4 day loss of service. Getting fed up with this.
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Andrew Rogoff
(@andrewrogoff) reported
from
Richmond, England
@virginmedia Yes, it was listed there but the 1st page in my account said there were no known issues. Come on, I think you know exactly what the problems are with your rubbish status updates.
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Sana Kardar
(@sanakardar) reported
from
Kingston upon Thames, England
(2/2) - not to mention the internet quality is extremely poor since the services have been restored and the whole system needs to be restarted each time I need to use it. Terrible customer services and what else can be expected from @virginmedia
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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dmxcrew
(@dmxcrew) reported
from
Camberwell, England
@virginmedia Engineer noted it last month when he fixed telephone line. It has become worse overnight, probably hit by a car. Have reported via virgin media online complaint also.
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Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia We lost service on Thursday 19th December at 9:30 am we regained service at 6:00am on the 23rd December. There were talks between @virginmedia and local Cllrs that full refunds will be given from first to last day. Let’s hope that @virginmedia doesn’t go back on their word
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia It was registered online with yourselves. You’ve still sent me a full invoice for loss of service in December. Don’t send me links I’ve already completed.
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Aubrey Davis
(@aubreydav1s) reported
from
Ilford, England
Season’s greetings to @virginmedia Broadband unusable for over a week now. The ETA to fix is 2nd Jan, when whoever’s job it is to fix my issue comes back from their break. I especially enjoyed the staff who refused to put me through to a manager even though I asked 4 times
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Parents have had ongoing issues with their internet from @virginmedia for last 6yrs! Had NO internet all over Christmas, new router received still not working. Told due to the size of their house. Now being told have to pay another 30 days for something that doesn’t work
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@virginmedia Thank you. I'm way beyond reviewing your site for tech support (which is limited) and have cancelled my account. I asked Virgin Media to take some responsibility for 5 months of problems by not charging us for the 30 day cancellation period but they wouldn't even consider this.
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Matt White
(@mattwhiteski) reported
from
Tottenham, England
@virginmedia 2 weeks with no internet. Four phone calls (one hour each). Three engineer visits cancelled. I even tried calling you BEFORE today's engineer visit to try to stop you cancelling it but no luck. Please help. Nobody on the number you provide is able to do so.
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DJ
(@davidjoneshome) reported
from
Kingston upon Thames, England
@virginmedia Hi, I just received my bill for December, and no compensation has been applied. Can you please confirm how you intend to remedy this (I did register the outage online)....#virginmediaoutage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Growcoot
(@cooty) reported
@virginmedia Sent this reply yesterday, but it was attached to another sub-thread: It occasionally happens when watching live TV, but recorded shows seem particularly bad. We have checked all of the cables and tried rebooting the box. Rebooting seems to help temporarily, but problems persist
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Edward Joyner
(@edjyork) reported
@virginmedia Thanks, and if I haven't had anything it's fair to assume it won't be happening today? Also your members website appears to have been broken for over 12hrs so can't log into my account...
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Sam 💫💛
(@samanthastansX) reported
@virginmedia can someone please help me? My internet has been off since lastnight.
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Paul Woodworth
(@PaulWoodworth13) reported
@virginmedia No my service was turned off in August therfore more funds should have been ba k with me ! I want it back today
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Denzil Bentley
(@Denzilfit) reported
@virginmedia Blah! No one called me back. I’ve heard this over and over. Maybe… if you answered the question and dealt with issues I wouldn’t need to keep contacting you. IF your online systems worked it ‘might’ help.
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Denzil Bentley
(@Denzilfit) reported
@virginmedia I don’t have permission to do works and your advisor is telling me I have to pay to come out of the contract. 1. A year of poor service 2. Damage on install 3. Horrific support literally rubbish! And you want to charge me to stop contract you can’t fulfill without damaging home.
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🇪🇺 Jamie Bulloch
(@jamiebulloch) reported
@virginmedia Broadband slow/intermittent in SW9 this morning. Now becoming a regular occurrence and major irritation.
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TTAAllDay 🇬🇩
(@TTAAllDay_) reported
Aaaaaaand my virgin media is down ffs
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Daniel Jones
(@WiganDan32) reported
@virginmedia Both wifi and ethernet connections. Network connection dropping constantly and unresponsive devices. I checked my post code on the app /website but I get a different answer every time. I called 0800 561 0061 who say there are issues but I dont know who to believe. .
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Tommy71
(@Tommyboyle_71) reported
@virginmedia unbelievable virgin. after 5 months of phoning you, due to an overcharge of £32 a month on my account, it still hasn't been updated online, so my bill is still wrong now you've suspended my services but you can't produce a correct bill. Outstanding customer service.