Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1, NW3 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 12/10/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Croydon, Barnet, Hounslow, Hackney, Harringay, Hammersmith, Islington, Orpington, Chingford, Paddington, City of London, Southall and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomMuswell Hill Wi-fi
United KingdomCroydon Internet
United KingdomBarnet Phone
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • timhyson Tim Hyson (@timhyson) reported from Bromley, England

    @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

  • GraemePuttock Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

  • charliewhu__ char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported from Camden Town, England

    @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

  • PJacksonClark #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

  • markhayo MarcHayo (@markhayo) reported from Kensington, England

    Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

  • GraemePuttock Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

  • GabrielaLungu Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

  • PJacksonClark #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

  • Johnlumb67 John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

  • iglu_sim simone clark (@iglu_sim) reported from Kingston upon Thames, England

    @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

  • beccaleigh99 Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • rhymerrigby Rhymer Rigby (@rhymerrigby) reported from London, England

    @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

  • GabrielaLungu Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

  • Khaled_Miah1 Khaled Miah (@Khaled_Miah1) reported from Poplar, England

    @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

  • GraemePuttock Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia can you turn your hold muzak volume down I am begging you

  • DEDNaive Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

  • GabrielaLungu Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneBattersby5 Jane Battersby (@JaneBattersby5) reported

    @virginmedia No mobile signal for several days in CM5 9AS. Was told local EE mast is down. When will this be fixed please?

  • frankensteirer yoo hoo (@frankensteirer) reported

    @virginmedia I'm not sure but cabinet numbers in box and it's been cable ******* so somebody knows our street cabinets are always being destroyed and people always saying they have no or poor Internet no wonder amazingly they've not been replaced by strong cabinets as happens regularly

  • Mikey_WHUFC Mikey (@Mikey_WHUFC) reported

    @virginmedia please can you help me with resetting my account info! I was hoping to add an additional sports package but I cannot access my account for love nor money! I’ve been trying for ages!!

  • sherbetpips201 Sophie Gee (@sherbetpips201) reported

    @virginmedia I lost nearly a whole day of work because of this outage though? I think that policy is ridiculous

  • MaddyTheNunja Maddy (@MaddyTheNunja) reported

    @virginmedia Currently the signal is fine in my living room but if I were to try and have a video call in my bedroom (10 metres down the corridor max) then I cut out or my phone goes onto my mobile data

  • MaddyTheNunja Maddy (@MaddyTheNunja) reported

    @virginmedia Thanks for getting in touch! 1) I'd like to understand why our WiFi is only sufficient in one room of our flat and cannot stretch further and 2) what can be done to fix this. I need to be able to conduct video calls for work and dont want to keep moving the router around to do so

  • WowbaggerHT Peter Walker (@WowbaggerHT) reported

    @virginmedia I’ve signed up to the help forum and given my address to someone. I’m assuming they are onto it.

  • walshcat1 walshcat (@walshcat1) reported

    @virginmedia more TV issues, now can’t see my sky sports channels despite £151 a month bill. Joke!

  • MaddyTheNunja Maddy (@MaddyTheNunja) reported

    @virginmedia Maximum we would have would be 2 laptops, 2 phones and a TV but we never have all of those running at the same time. Usually it's 3 devices at once.

  • Minutd07 Martin Norman (@Minutd07) reported

    @virginmedia Yeah a really bad one I will most definitely be looking elsewhere as reliability is needed for working from home