Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1 and NW3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 11/23/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Feltham, Watford, City of Westminster, Hammersmith, Chingford, Paddington, City of London, Enfield Town, Harringay, Ilford, Barnes, Hampstead and Poplar.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomFeltham Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Croydon, England

    @virginmedia You don’t provide a service in the property I’m moving to so I had to leave. Soz!

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    @ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.

  • janlamb25 Janet Lamb (@janlamb25) reported from Ilford, England

    @virginmedia It’s like talking to a wall - just a text message service that just don’t even listen - well virginmedia apply your charge and we will see you in court . I can’t see how I am wrong when doing as requested then you want to charge me because your man didn’t write the info down

  • janlamb25 Janet Lamb (@janlamb25) reported from Ilford, England

    @virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia I dont have apps like this. I juat want you to fix your broadband. Stop sharing it with so many people

  • loveeRachelxo R A C H E L (@loveeRachelxo) reported from Tottenham, England

    @virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service

  • adsz88 Adam (@adsz88) reported from Potters Bar, England

    @virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia Seriously, it's laughable. Operator asking for a picture of my hub because you don't have a log of the equipment you provided me. 51min in and the only 2 things we know: that you didn't update my name when I asked months ago; and the broadband is slow after the patch up from Dec.

  • janlamb25 Janet Lamb (@janlamb25) reported from Ilford, England

    Just how difficult is it - no e mail address and just Sunderland as a postal address - virgin media , service is appalling #virginmedia

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia SMS service sucks. 30min of security checks, I get a "Thanks for the details. I apologize for the inconvenience as there is a speed issued in the services i will transfer you to our technical team.I am sorry for the inconvenience caused". Next operator "May I ask your full name"

  • leonspight Leon (@leonspight) reported from Richmond, England

    @virginmedia are there any issues with #netflix none of my V6 boxes are loading Netflix at the moment. Netflix works via my mobile phone though connected via VM router

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia I couldn't care less about the name issue. You're taking your payment anyway so this only becomes an issue for your security checks. I need a solution to my broadband, if you fix that you can write whatever you want as my name in the contract.

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia It was a change made with a deed poll and communicated months ago. If you "of course" have a log of the hub he couldn't find it. 59 minutes still no solution.

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    Honestly getting fed up with @virginmedia now. Had a great service for 12 years at my last property, nothing but problems since I’ve moved. Currently have no TV or internet service, can’t be fixed remotely so I have to wait until Wednesday for an engineer.

  • actordavidc David Charles (@actordavidc) reported from Richmond, England

    @virginmedia I had an email saying what the policy was in connection to me having registered my outage: Ref: Your Loss of Service (KMM61783435V2754L0KM)

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    @ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.

  • grimemusic1014 gary (@grimemusic1014) reported from Southall, England

    @virginmedia @Virgin_Victoria The reason I refuse to get anyone in trouble is that if I was doing that job I would be frustrated too if im not hitting my targets for his commissions. Maybe you need pop up stores rather than door to door. And I’m massive on customer service

  • loveeRachelxo R A C H E L (@loveeRachelxo) reported from Tottenham, England

    @virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService

  • BarryDanser BarryDanser (@BarryDanser) reported from Paddington, England

    @virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia @matthewlovett What a poor way to attempt to help the issue - again terrible if not altogether non existent customer service.such a sad state of affairs that you should be one of the biggest players in this country in the commmuncations age - and yet such poor communication skills.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • staceyaog stacey (@staceyaog) reported

    @virginmedia @virginhelp Your apparently fabulous internet cannot service a 2 bed house. I have black spots all over the house and out my back yard. I moved to you from talk talk because I was told I would not have this issue and I would be able to get internet 2 doors down never mind having any issues

  • Mantz7 Mantz7 (@Mantz7) reported

    @virginmedia I must say THE worst customer service I have ever come across. They offered me a free gift for joining and sent the wrong gift then they have been incapable of resolving the issue.

  • Angie_woz_ere Angie (@Angie_woz_ere) reported

    Great start to the day No Internet I hate phoning virgin media It's never easy, it's never simple, I always get passed around to different people and no one seems able to help... Gonna need a big coffee to be able to deal with this

  • paulhooker4 paulhooker (@paulhooker4) reported

    @virginmedia hi there if an account holder has deceased can it be changed with the same surname but a different first name can anyone help, please

  • Rangersmainly1 Rangers mainly (@Rangersmainly1) reported

    @virginmedia hi, just another message to tell you how absolutely crap your service is. Call CS, automated service, we will run a few tests, yes your hub is off line, here is a link, good bye. Utter joke of a company.

  • 4442444its A (@4442444its) reported

    @virginmedia Are inconveniencing and losing. How can you be so blasé about this ? Please could you provide the phone number for your cancellations department as I'll need to cancel today and change to Sky as I know that their network allows to connect to VPN. Thankyou

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

  • AnjalaBalendran Anjala Balendran (@AnjalaBalendran) reported

    @virginmedia I write further to this visit to confirm that the engineer could not fix the issue but assisted with changing our telephone number as this was the only solution.

  • kevinri00714924 kevin richardson (@kevinri00714924) reported

    @virginmedia Spoke with Kain but after spending hours on chat still no resolution. I can’t give a password to something I never set up. He was trying but spent hours on chat. It’s absolutely ridiculous as I have a screenshot stating account was mis sold