Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 12/27/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hammersmith, Hackney, Croydon, Harringay, Barnet, Southwark, Chingford, Enfield Town, City of London, Newham, Wandsworth, Southall and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomHammersmith Wi-fi
United KingdomIlford Internet
United KingdomIlford Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • StreetCube StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • sophsophbling Sophie Hardie 🦄👸 (@sophsophbling) reported from Kingston upon Thames, England

    @virginmedia 3rd day with no internet or tv absolutely terrible service. You guys need to be honest with your costumers and not keep changing the deadline!!!! Definitely want a refund for the last 3 days!!!! #virginmediadown

  • iandonald71 ian donald (@iandonald71) reported from Richmond, England

    @virginmedia @munirawilson deadline No6 looming 5pm Saturday to fix the loss of service will it be yet another promise broken #tellusthetruth

  • ayca_oncu Ayca Oncu (@ayca_oncu) reported from Kingston upon Thames, England

    @virginmedia Not really, eta for fix was yesterday then postponed to this morning and now says 7pm today... the info you provide is not trustworthy...

  • NedKell99403028 Ned Kelly (@NedKell99403028) reported from Lambeth, England

    @EdieKelly25 @virginmedia Go outside and flag down a Virgin van, and get them to fix it. It's the only way, you get to talk to anyone. Their customer service is shite!

  • egemenonen Egemen Onen (@egemenonen) reported from Richmond, England

    @virginmedia unbelievable - 72hours without wifi and very poor customer service. Cant wait to end my contract.

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    So 4th different #virginmedia estimate time and date for returning service passes and surprise surprise they just extend the estimate again. They are making it up. Went from 5pm today to 9am Monday this time

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Merton, England

    @MariaMCasey @virginmedia That's a very ambiguous sentence. Not clear whether they'll only pay for working days, whether they'll pay for all days but only after 2 working days, whether the time starts from registering or whether it started from when the service went out.

  • RichardDPoole Richard Poole 🔶 #Kohler4Wimbledon (@RichardDPoole) reported from Merton, England

    @virginmedia Hi. I’m very well aware of the fault, the causes and the hard work your engineers are putting in to the fix the issue. All I and thousands of others want to know is a realistic timeframe to be reconnected. If we know it’s going to be days we can make alternative arrangements.

  • RichardDPoole Richard Poole 🔶 #Kohler4Wimbledon (@RichardDPoole) reported from Merton, England

    .@virginmedia I’ve given you the space to fix a complicated problem not of your making but your lack of empathy & respect for your customers demonstrated by your inability to level with us and be honest about the fix time is now ridiculous.

  • llima3000 Luiz Otavio (@llima3000) reported from Merton, England

    I can say that @virginmedia is giving me a proper nightmare before Christmas! I’m going to have 3 days with no Internet, TV and Phone... and they just push the fix date/time forward... should be fixed at 9 am, now they pushed to 5 PM... always that way! #fail #virginmediadown

  • HWick_Bluenose Chris (@HWick_Bluenose) reported from Wandsworth, England

    @Moi_Twitting @CorporalMum @Ofcom If this is true @virginmedia then it’s a disgrace as you provide this service for homes and not business. I know as I manage our Virgin Media BUSINESS service for my employers. If I don’t get compensation for the whole period of the outage I’m off. £128.50 pm + £33 pm mobile. 👋

  • Leximar2009 Alex Marriott (@Leximar2009) reported from Kingston upon Thames, England

    engineers in New Malden saying a large foundation drilling machine on an adjacent property drilled into a duct containing the fiber optic cables causing the problem. they said that the Virgin site states the issue will be fixed by 1600hrs on Friday and they laughed @virginmedia

  • ali_bateman Ali Bateman (@ali_bateman) reported from Richmond, England

    @virginmedia Everyone gets that. But changing the estimate 5 minutes before twice is poor. And give a realistic estimate in the first place so we can make alternative arrangements.

  • thistle5460 Billy Martin (@thistle5460) reported from Richmond, England

    I swear if @virginmedia don’t get this issue resolved I’m going down the pub

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia when will@you update us with some proper information about our Wi-fi outage. More info makes calmer customers.

  • AnghellKim Kimberli Anghell (@AnghellKim) reported from Kingston upon Thames, England

    Damn this #virginmedia again. I pay every month a lot of money and still now 3 days without internet and TV! And I'm sure that they will charge for this too 😡😠 #mad #needtowork #notnormal

  • llima3000 Luiz Otavio (@llima3000) reported from Merton, England

    @dodofrost @virginmedia No, it’s already showing 9 AM 23rd Dec... it’s a complete disrespect with the customer! If they had a fibre cable broken is not my fault, they should have a quick response for this kind of fault, a workaround, but no, they just keep pushing the date forward without any notice...

  • Theoryjoy Thomas Moore 🏳️‍🌈 (@Theoryjoy) reported from Kingston upon Thames, England

    We are having to play monopoly as the Virgin broadband is now down for the third day in a row in New Malden. We are unable to stream Christmas carols and watch cheesy Christmas films. This could make or break us :-) @virginmedia @ofcom #virginmedia #ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sophiexgxw sophie wightman (@sophiexgxw) reported

    @virginmedia haven’t had any WiFi for over a month? Area status has said no issues. Was told on the phone there’s no issues.

  • coffiman48 Graham Duke (@coffiman48) reported

    @virginmedia my tv and internet has gone down in postcode L31 any reports

  • unda1 Jermaine T Jones (@unda1) reported

    @virginmedia The original reason was that when signing up, I asked if my broadband would be switched from the previous provider, I was told it was, but the installation engineer advised me that it's not. So I'll be £70 out of pocket because of bad advice...

  • yaniteeeeed Paul (@yaniteeeeed) reported

    @ChocChocGirly81 @virginmedia Such a valid point! It’s a disgrace, as if it’s not bad enough how long you have to wait but then to be expected to call back 😳

  • Craig_Hearne Craig (@Craig_Hearne) reported

    @O2 The virgin media problems aren’t necessarily a major issue I have tv internet but this lags which I understand is because of bandwidth , it’s more wifi access across certain rooms. I will DM my post code thank you

  • TheresaOakley3 Theresa Oakley (@TheresaOakley3) reported

    @virginmedia Think the problem is neither team no what the issue is so don't want to deal with it. Someone said the new contract hadnt gone through but ive received a copy via email so must have...

  • CJ19711 Clare (@CJ19711) reported

    @virginmedia Hi, I’ve been on WhatsApp help for 3 hours this morning and luckily had screenshot the conversation and I’ve been assured everything is now correct on my account. Just waiting for my email to confirm so fingers crossed it has now been recitified.

  • Boardy404 Ian board (@Boardy404) reported

    @virginmedia day 3 of no broadband in Bs248pn and surrounding area. No status page update. Horrendous service

  • OHanrahanO John O'Hanrahan (@OHanrahanO) reported

    @virginmedia Hi. The internet has been down since 20th Dec in Tw10. Your customer service is giving no info aside from moving the potential fix date 6/7 days at a time, which is hardly inspiring confidence. Can you please advise

  • matty_mattyr Matty (@matty_mattyr) reported

    Virgin media is the worst internet in the world sound one minute bag of shite the next