Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Greater London, London, Poplar, Camden Town, City of Westminster, Croydon, Southall, Hampstead, Paddington, Carshalton, Southwark, Mitcham, Newham and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Greater London |
Internet | |
| London |
Internet | |
| Poplar |
Internet | |
| Camden Town |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Oriental Food 吃货铺子
(@fareastfood126) reported
from
Islington, England
@vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia wii fi gone again, not good when you trying to watch wandavison on Disney plus, and the tech dept in India are closed, pay £50 per month for this ? Think am being ripped off, HELP
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates
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Jawwad Ahmed
(@JawwadAhmed01) reported
from
Wandsworth, England
@virginmedia No VM! we dont have it unfortunately...and I am very sad of not having the connection 😢 please help
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????
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Mr B
(@MisterBurak) reported
from
Hackney, England
@sezelerol @virginmedia The worst customer services! I’ve had my fair share never again!
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Meldrew
(@victormeldrew66) reported
from
Croydon, England
Broadband supplier #VirginMedia customer service is awful. Twice today spoke 2 people both had my account in front of them, was told hold whilst i transfer you. After waiting for over 30 mins on both occasions i hung up, Web chat tell you to call. #customerservice has to be 0
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Amy Cronin
(@amycro95) reported
from
Wandsworth, England
@virginmedia No I haven’t. It’s impossible to get through. And I’m sure I’ll get a charge if I can’t get through to sort this problem out even though I can’t get through! I’ve been with your company two years and I should have left after the first years problems!
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.
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Matt Nolan
(@mattnolan83) reported
from
Croydon, England
@virginmedia So I can’t call you, I can’t Email you and I can’t use any online support? How do I let you know I’m cancelling my contract due to above inflation price hikes? Ofcom?
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Paul Raymond
(@paulsamuel1968) reported
from
Croydon, England
@virginmedia unable to get through on phone lines to upgrade my service?
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Natalie
(@WhoOrderedRice) reported
from
Kingston upon Thames, England
@urbanonetwork @virginmedia Thank you, I’ve found a form via @virginmedia website finally requested a prepaid package to return items. Will cancel DD tomorrow. 🤬
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lee leyland
(@leeleyland3) reported
from
Barnet, England
@virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Well the forums were useless... now all my virgin services are down, again.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Ogden
(@andy_ogden) reported
@virginmedia hi. Outage in SK14 all morning and afternoon and my internet still isn’t working. Engineer can’t come until Monday night. I work from home please can you help.
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Clare Barker
(@clareadarea) reported
@virginmedia Yes on wait now on phone. It’s both unfortunately. Frustrating trying to get hold of someone to talk to to order. We have check each room and most are poor.
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Sue Grant
(@Soosieo) reported
@virginmedia They said it was the cables coming into the block of flats, but these were checked and connectors were replaced nearly 2 weeks ago and the issue is still ongoing. 3 outages yesterday, the last one for over 2 hours
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mitchellhemming11
(@mitchellhemmin2) reported
@virginmedia Please tell me why my internet has gone twice in the last 3 months for extended periods of time. Last time I had to wait 10 days until someone came out to fix it. Been told now the earliest someone will come in Tuesday (a weeks time from when it went down).
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sconew80
(@sconew80) reported
When switching to @virginmedia how long does it normally take for you to cancel current broadband provider?
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Amira Aly
(@dr_amira_aly) reported
Spending my evening(nearly 2 hours now) being passed on between 2 teams claiming the other can help with my cancellation and neither has. This is not ok and not legal. Agent refused to escalate or raise a complaint @virginmedia I’m in the cooling period btw
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Evelyn Danson
(@Tumshie_sona) reported
@virginmedia I've tried 3 different devices - my daughter even tried on one 200 miles away. All had the same problem on the same page
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Lozza2810
(@lozza060516) reported
@virginmedia I don't know as we have regular faults in this area but I want someone in to look at my internet as we are using our mobile data plus I am having problems working from home now plus streaming anything is impossible as I said going on for months
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Deena Hemming
(@HemmingDeena) reported
@virginmedia No known issues. Still no services so 3 adults into offices today and 2 dogs booked into doggy daycare. A very unhappy son that can't play his new x box game. It was 11 day wait for an Engineer last time for a faulty box so I suppose 1 week is quicker
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Sarah
(@twobytwo74) reported
@virginmedia can’t connect to the connect app, can’t get through on customer services, help???????