Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3 and NW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 01/21/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Loughton, Orpington, Croydon, Enfield Town, City of Westminster, Kensington, Twickenham, Camden Town, Hampstead, Harringay, Poplar and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • willhenrywarren William Warren (@willhenrywarren) reported from London, England

    @virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.

  • thisisloryn LORYN (@thisisloryn) reported from Croydon, England

    @virginmedia appalling service. Been with you three months of which we’ve the slowest wifi speeds we’ve ever had. We can’t work from home as a result. No accountability or compensation or urgency to fix this. Dreadful.

  • MSROPER10 S (@MSROPER10) reported from London, England

    @cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.

  • Jatkins__ Josh (@Jatkins__) reported from Camberwell, England

    @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail

  • hillmandan Daniel Hillman (@hillmandan) reported from Bromley, England

    Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡

  • hillmandan Daniel Hillman (@hillmandan) reported from Bromley, England

    @virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke

  • anurbanpastor Richard Perkins (@anurbanpastor) reported from Bromley, England

    Any particular reason @virginmedia why our broadband has been down all day? It's half term and we're chewing through our mobile data! Be terrific if you could make it right. Pretty sure it's nothing we've done at our end. Big valentine's love.

  • SkyFlier6981 GeorgieCox (@SkyFlier6981) reported from Brentford, England

    @CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!

  • hillmandan Daniel Hillman (@hillmandan) reported from Bromley, England

    @virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up

  • Fifimc60 Fiona McSorley FCCT (@Fifimc60) reported from Croydon, England

    @virginmedia why do we pay so much when TV and broadband not worked all week? 😡Engineer came to neighbour and says its a network problem not likely to be fixed until 10th March. Surely we qualify for refund??

  • Jatkins__ Josh (@Jatkins__) reported from Camberwell, England

    I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

  • marco_dirosa Marco (@marco_dirosa) reported from Islington, England

    @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!

  • MrCADwiz Everest, Sam (@MrCADwiz) reported from Bromley, England

    Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.

  • flamingnora Hannah Williams (@flamingnora) reported from Lambeth, England

    @CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference

  • danpowelldjp Dan (@danpowelldjp) reported from Esher, England

    @virginmedia thanks, has been 3 hours now and no fix - just going round in an endless loop.

  • MattyCPFC Matthew90 (@MattyCPFC) reported from Croydon, England

    @virginmedia terrible service, no internet since Wednesday in South Croydon. Been told there are problems in the area, but your site says everything is working. Why would I be able to book an engineer if there are problems in the area.

  • mit112112 Mit (@mit112112) reported from Brentford, England

    @virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Eezytigerr only1robbym (@Eezytigerr) reported

    @virginmedia Carey, We are really struggling + with no choice but to hope for the best and we’ve all been here weeks now waiting. With no daily upload I count that as an outage? 12 days to make up my mind on this new contract or I’m stuck with this 18months and if it’s not fixed what do I do?

  • Kazzalou99 Kazza (@Kazzalou99) reported

    I have been trying to sort out a problem with @virginmedia for three days! Still haven’t been able to talk to an actual person! #Disgraceful #badcustomerservice

  • HarBallBC Harley (@HarBallBC) reported

    @virginmedia anyone got a fix for the well known black screen blinking hdmi issue with an lg/samsung tv? All reboots done, firmware updated and tried 2 different hdmi cables and 2 different tv,s. Is it the v6 output settings? Set to 1080,2160 and 2160 thru. Ta for any help folks.

  • bibit123 Bibi Tyszkiewicz (@bibit123) reported

    @virginmedia Virgin Media are ****!! EVERY TIME we download (and pay for!) a film or something ‘on demand’ it pauses every 15 seconds!!! Goodbye VM, hello Sky!!! 😡🤬

  • _hayzey_ _hayzey_ (@_hayzey_) reported

    @virginmedia must have the most unstable WiFi I have ever seen

  • scott999golf Sg (@scott999golf) reported

    @virginmedia Actually less than 5 minutes later & back down low to less than 5mbps again!

  • royal_elvis Elvis Royal ®️ (@royal_elvis) reported

    @FFSKarz @virginmedia It was bad. Thats an old school drink

  • Daredevil_1892 Champions* #19times (@Daredevil_1892) reported

    @virginmedia Broadband is horrific. Real struggle to get work done from home. I have deadlines to complete & they are saying this SNR outage could last till the end of the week. I will have to find a new broadband providers will be a struggle to finish deadlines each day.#fuming

  • mark_impactedu Mark Morren (@mark_impactedu) reported

    Yet again let down by @virginmedia had a dreadful call on Saturday with a representative who said that I would have a call back Withings 24 hours. We are now more than 48. Kt6 terrible service now for 7 weeks. #losingmyvirginit

  • kev32b Kevin Boyne (@kev32b) reported

    @virginmedia Really loss of service again got to wait a week for engineer again not good when got to work from home