Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and NW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southwark, Stanmore, London, City of Westminster, Merton, Barnet, Hackney, Croydon, Islington, City of London, Hounslow, Greenford, Watford and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Southwark |
Total Blackout | |
| Stanmore |
Total Blackout | |
| London |
Internet | |
| Stanmore |
Internet | |
| City of Westminster |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Timothy Firmager
(@timmy_uk) reported
from
Merton, England
@virginmedia Service is “good”, the Virgin Connect app is saying I have “great” coverage around the flat but every speed test I do it is so poor. Wireless connections, as I don’t have the luxury of cat 6 Ethernet cabling infrastructure throughout my flat. Please can you help.
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alastair mccoll
(@alastairmccoll) reported
from
Brentford, England
@virginmedia 3 days of slow DLs and no Netflix, you guys need to fix this now or I’m off to a new supplier. Please respond with action and not platitudes, thanks.
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Another day, another business-damaging fault from @vmbusiness. You are not providing me with a service guys, this is unacceptable. Someone needs to jump on this. I would consider going to another provider, even taking a speed reduction, for the sake of consistency
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
@virginmedia spoke to your rep today by phone. Offered me a deal at £20pm, then tried to tell me that I'd agreed to £28 pm. I did have a contract with you. My phone line never worked. @Ofcom
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Timothy Firmager
(@timmy_uk) reported
from
Merton, England
@virginmedia I followed the instructions and called Your customer services team yesterday. The rebooted and reconfigured router remotely but still no improvement. I would like you to send an engineer out to my home.
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Marko Valonen
(@MarkoValonen) reported
from
Brentford, England
@virginmedia customer services needs a nig improvement! A gent from your marketing team called and offered FREE channels as I’ve been witn u since 2002 or so. Bill comes and I’ve been charged for the service. I call customer support and they tell me that the marketing team LIED.
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Counter Culture
(@CounterCultureG) reported
from
London, England
@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
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Rob Barnett
(@barnettenergy) reported
from
Islington, England
@virginmedia Yes. That’s correct. When I am on my home network (Virgin), Netflix video will not stream — watching Amazon Prime right now, which is working fine. YouTube also works, so it only seems to apply to Netflix. (And Netflix works fine when I switch to 4G / Vodafone.)
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TheMrFlowers
(@TheMrFlowers) reported
from
Camden Town, England
@virginmedia You need to get better people in your ‘customer attentions’ department. Rudest arsehole just rang me.And you wonder why I’m ditching your awful service!!
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia Got through after 45 mins wait. I pay a fortune for this and your customer support is not fit for purpose. I'm off.
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LifeOfTy__
(@LifeOfTy__) reported
from
Enfield Lock, England
@virginmedia Sort your shit out. Broadband and TV continuously going down today
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia I suggest you improve your so called customer service by getting shut of it and starting again
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jack
(@charliehart1985) reported
from
West Molesey, England
@virginmedia still having issues with Netflix still not working on my tv
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AdeL
(@AdrianLiard) reported
from
Bromley, England
@virginmedia No need for escalation. Everyone has been courteous, it's just the lack of product package changes communication which has been an issue.
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Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
I am so done with my @virginmedia being so slow
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BCL27 Design
(@bycandlelight27) reported
from
Islington, England
@virginmedia And yet after 2 days it's still not working.
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شاهد اقبال
(@essentialfusion) reported
from
Ilford, England
@virginmedia Don’t reply with a bog standard message written by a monkey doing a cut and paste job. Bubbles has more important things to do than worrying about your crappy service
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia signal gone down again in IG2 6PX, please can you reboot your servers
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AdeL
(@AdrianLiard) reported
from
Bromley, England
@virginmedia In my humble view the customer call centres, specifically abroad need more training...I've been on the phone 3 times to amend packages & in truth not many are up to speed when the change occurs As a customer of over 11+ years it's been a poor experience
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia I’m paying over £100 per month for my broadband package and haven’t been able to access movies since Sunday. Not happy in the slightest. Never had this problem with Sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Konrad
(@kvarinius) reported
@virginmedia been trying to get through to the support page on and off for weeks always error 400 I signed up for broadband during Jan sale promotion but my contract lists the incorrect full price, I have not had my first bill yet, is this fine or will I be charged too much?
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Ian Hadders #FBPE
(@HaddersIan) reported
@virginmedia More worried about being overcharged! Used to the service breaking! I went via the chat as I don’t have hours to waste on the phone, the service isn’t working according to your app/website, it’s just not good enough, I pay a fortune for the service and it’s poor.
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Rico
(@swabraUTV) reported
@calymeneAVFC @Jen_Johnson_x3 @Kieronocall Virgin Media online support is actually really good.
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Ian Hadders #FBPE
(@HaddersIan) reported
@virginmedia This is futile, your customer service is abysmal, I have been waiting over 5 hours for someone to get back to me on WhatsApp, chat bot is a total waste of space, I will get onto the phone when I get home.
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Mandy the Mollusc 🐌
(@69quietgirl) reported
@virginmedia According to your status page, there is a problem, but according to your phone rep there isn't, so I've got no idea what's going on!
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David
(@thisisdaviid) reported
@virginmedia Absolutely shocking service - Broadband gone down for the 49234832th time within the past year SW London area - unable to work from home, please respond and help ASAP!
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Dylan Guiden
(@Dylann_G) reported
@virginmedia why have I been on the phone for over 2 hours to a customer service agent who transfers me to a manager, I was waiting for nearly 45/50mins for a response. Then the manager is rude towards me, calls me a LIAR and puts the phone down! DISGUSTING CUSTOMER SERVICE.
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Donna Murphy
(@DonnaMumOfThree) reported
@virginmedia having issues with wifi dropping out upstairs. I've rebooted and done a reset on the hub but still the connection drops out or doesn't connect. I'm not impressed as all I get told is to reset which doesn't work
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david senior
(@jdms999) reported
@virginmedia BTW - rebooted both router and set top box as requested - still broken
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Francesca Turauskis
(@FranticT) reported
@virginmedia Hi KF at Virgin Media, The chat function is the only way to cancel - you have no clear online form for cancellation or house move, and no phone number on your contact pages. It took 90minutes, but I *have* cancelled, as VM does not supply the area we’re moving too…