Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW3 and NW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 01/23/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Croydon, Harringay, London, City of Westminster, Newham, Southwark, Hounslow, Loughton, Orpington, Enfield Town, Kensington, Twickenham, Camden Town and Hampstead.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomCroydon Wi-fi
United KingdomHarringay Phone
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    @virginmedia Its just a consistently bad customer experience across mobile, TV and broadband. You CSR tools are archaic and your teams aren't suffucuently trained or empowered. The Virgin way died years ago.

  • ArsenalNexus not orthodox SalafI Muslim (@ArsenalNexus) reported from Tottenham, England

    @virginmedia hi why my internet has been down since 2 pm can you please advise

  • kathrynahedrick Kathryn Hedrick (@kathrynahedrick) reported from Ilford, England

    @virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • kathrynahedrick Kathryn Hedrick (@kathrynahedrick) reported from Ilford, England

    @virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.

  • NeilRAndrews EU (@NeilRAndrews) reported from Islington, England

    @virginmedia no telephone service here, please advise. Central London

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!

  • nordar48 Noreen Darragh (@nordar48) reported from Enfield Lock, England

    @virginmedia No it’s awful

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.

  • lighthuggers Kill on The Hill (@lighthuggers) reported from Barnet, England

    @virginmedia Been on call and waiting for 15 minutes. Very poor

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    @virginmedia This call was in response to a well documented complaint that has been going on for months and someone calls who we are unable to communicate with and yet I believe you are a communications company. The last engineer did sort some of the issues but he left full of promises..

  • JannetteMunroM ✨ jannette (@JannetteMunroM) reported from Islington, England

    @JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞

  • chrispylang Chris (@chrispylang) reported from Hackney, England

    @virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me

  • will6310 william benstock (@will6310) reported from East Ham, England

    @virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where

  • lighthuggers Kill on The Hill (@lighthuggers) reported from Barnet, England

    @virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.

  • LiamYulhanson Liam Yulhanson (@LiamYulhanson) reported from Islington, England

    @virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mellowlegoBen TheyCallMeMellowLego (@mellowlegoBen) reported

    @virginmedia Your staff didn't offer me anything, and actually ignored what I was saying. I never felt so unheard in my life.

  • ElleWatts77 Louise Kemp (@ElleWatts77) reported

    @virginmedia Well your estimated fix time for about the third time has not been met - losing faith here. No internet, no tv (we only use wifi or your box) any ideas what the real fix time is going to be?

  • Welshbeard Glyn ap Myfyr (@Welshbeard) reported

    @virginmedia I have tried to contact your mobile customer service, 4 times in the last 40 minutes or so. On the first 2 occasions, I heard laughing in the background, and was then cut off, after the operator introduced herself. The 3rd time, I was cut off after c. 5-10 minutes.

  • b_u_g_g_s benjamin wooster (@b_u_g_g_s) reported

    @virginmedia Internet has been intermittent/out of service for the last 2 weeks. What’s happening? What am I paying for? Customer service are useless, I’ve reset the router more times than I can count.

  • Yvonnebarnard Why Arr Bee (@Yvonnebarnard) reported

    @GavHeaton @virginmedia Get rid of them they are terrible. Customer service, the 'extras' they include in the price....all bad.

  • PaulFountain2 paul (@PaulFountain2) reported

    @O2 I can sign into my virgin media account fine with the same email & P. W. Its just when I try to sign in to the priority app through the virgin login it says there's a problem?

  • FionamcarthurC fionamcarthur%virginmedia.com@gtempaccount.com (@FionamcarthurC) reported

    @virginmedia no tv or Wi-Fi since Saturday. First update said fix by 10am today, second update said fix by 6pm. Still no update (and text updates not happening even though I signed up for them). WFH tomorrow….. hope it’s fixed by then?

  • caro_liquorice caroline maynes (@caro_liquorice) reported

    @virginmedia @Ofcom Especially since trying to get it fixed and spent hours on hold for over 6 months so paid for a service I am not getting

  • hebberts_ian Ianardo (@hebberts_ian) reported

    @virginmedia can you please let me know why have left sky to come to you for my internet for it to constantly keep dropping off, and I cannot get through to your customer service at all, supposed to be 3 times quicker than sky but its been aweful

  • GillShelley8 Gill Shelley (@GillShelley8) reported

    @virginmedia Thank you, I will call. Just to say, the Wi-Fi dropping out continues relentlessly, but on checking I’m told there is no problem. I’ll mention this when I call.