Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Camden Town come from postal codes NW1 and NW3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 01/28/2026 08:45

January 28: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hackney, Ilford, Camden Town, Wembley, Orpington, Poplar, Harringay, Croydon, Islington, Ealing, City of London, Southall and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Phone
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @spenge74 @virginmedia Cheers. Downloading tgAt now. At my last place I had BT and no issues but when I moved no phone line so went str8 to virgin but somedays it’s real slow. Driving me to drink 🤣🤣🤣

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia I understand that they are salespeople and they have an obligation to try to upsell me I had to tell him eight times that all I wanted to do was cancel my account and he would not listen to me. It is outrageous

  • Ashirane Ayako (@Ashirane) reported from Camden Town, England

    @virginmedia it’s been three days we’re experiencing broadband and TV service. People are working remotely and heavily rely on the virtual communications!!!

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia And by the way even the guy on the chat told me he agreed with me and that there was clearly no information on how to cancel on your actual how to cancel page on the website. Which I believe is against Ofcom regulations

  • _Jaimin_ Jaimin (@_Jaimin_) reported from Wandsworth, England

    Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful server. Shocking speeds wireless and wired. Never used to be as bad as this. Will be asking for an early termination to my contract as I am not even getting the promised minimum speed.

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.

  • Janine_Moulton Janine Moulton (@Janine_Moulton) reported from Walthamstow, England

    @virginmedia absolutely the worst and most unprofessional unhelpful and disgusting company when it comes to customer care and service

  • boilourdenim 𝖘𝖍𝖔𝖗𝖙 𝖐𝖎𝖓𝖌 🦖 (@boilourdenim) reported from East Ham, England

    @virginmedia haven't had internet for a couple of hours and your website sends me round in circles, please help.

  • lovetosleepy Maria Marchant, MBACP (@lovetosleepy) reported from Bromley, England

    @virginmedia No. Nothing. There never is. It’s become part of life but it’s really not good enough. I can see from other customer complaints that I am not alone.

  • keith319 Keith (@keith319) reported from Camden Town, England

    @virginmedia Would have been useful a week ago, but as of now, service is as it should be. Been very patchy over the last week though, so don’t know what’s causing this.

  • _Jaimin_ Jaimin (@_Jaimin_) reported from Wandsworth, England

    Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful service.Shocking speeds wireless and wired.Never used to be as bad as this. Will be asking for an early ter- mination to my contract as I am not even getting the promised minimum speed.

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @chrisjrob @virginmedia I really took great exception to wasting my time with the guy on the phone who would not go ahead and cancel and kept blatantly ignoring me when I told him I wasn’t giving him any information about my movements or reasons for cancelling

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @virginmedia It’s kinda Improved. But when paying for M350 fibre broadband plus 2 boosters...I don’t expect this to happen. I just came from BT & not once in 3 years with them did I have any system issues nor need boosters

  • phoeberodwell Phoebe (@phoeberodwell) reported from Islington, England

    @virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!

  • Janine_Moulton Janine Moulton (@Janine_Moulton) reported from Walthamstow, England

    @virginmedia Their customer advisors give the wrong information and there is no accountability. The absolute worst disgusting unprofessional and unhelpful customer care and service.

  • AmbroseBarnaby 🏳️‍🌈 Barnaby and Chris🌍 (@AmbroseBarnaby) reported from Richmond, England

    Typical No Virgin Media again but I know it’s not just me as thousands of people on here seem to have same issues typical.

  • luke_strollo black lives matter (@luke_strollo) reported from Brentford, England

    @virginmedia hey I've tried calling to cancel my 12 month contract as it's finished soon but I have to wait on hold for ages (I understand there are less call centres open), is there any other way I can close my contract without being stuck on hold for ages

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • vinnie_davis Vinnie Davis (@vinnie_davis) reported from Portsmouth, England

    @virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.

  • ofwolfandman89 J (@ofwolfandman89) reported

    @virginmedia E-mail has been sent. We will look to contact authorities with the tresspassing and criminal damage done by the virgin media contractors if this isn't fixed immediately

  • OldBill82930582 Old Bill (@OldBill82930582) reported

    @virginmedia No you give **** deals to existing customers who have spent thousands with you over the years . I can’t wait until the big boys come a calling like they do every time when I have about 14 days left on my contract grovelling with some ramped up deal . They can go and **** off !

  • BethhR_ Bee.🐝 (@BethhR_) reported

    Hey, @virginmedia my internet has been down since the 16th June. There’s a work order on my account with no date that it’s going to be solved - I’m definitely not paying my full amount this month!

  • mikeyrowe12 Mikey Rowe (@mikeyrowe12) reported

    Hey @virginmedia Over 3 hours across 3 calls (listening to the same 4 songs on hold 😭🔫), to be told I can’t cancel my contract, because I didn’t know the pence part of my monthly bill off the top of my head when going be through security. Apparently £58 something isn’t enough

  • mhawkes81 marc hawkes (@mhawkes81) reported

    @virginmedia And it’s not an issue. Nothing is wrong but it’s just been going on for weeks

  • JamesMahonTV Dr. James Mahon, Journalist (@JamesMahonTV) reported

    @virginmedia 3 months of horrific internet service from your organisation, every couple of weeks having to call to complain, we are on a call now asking to be reimbursed for the full 3 months and to cancel your subscription. Remarkable how deplorable the service has been.

  • propanexcx c3h8xcx (@propanexcx) reported

    I thought virgin media was bad but unifi is worse

  • saunasean sean mann (@saunasean) reported

    @virginmedia Not really good enough, I’m trapped as a customer with you because you won’t Talk to me. I’ve canceled my direct debit so Please pass this message onto your cancellation department. They can contact me directly.

  • vinnie_davis Vinnie Davis (@vinnie_davis) reported from Portsmouth, England

    @virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.