Virgin Media Outage Report in Camden Town, Greater London, England

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Camden Town, England

The most recent Virgin Media outage reports came from the following cities: London, Wembley, Poplar, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Southwark, Kingston upon Thames, Westminster Abbey, and Brent.

City	Problem Type	Report Time
London	Internet	33 minutes ago
London	Internet	36 minutes ago
Wembley	Internet	4 hours ago
London	Internet	5 hours ago
Poplar	Internet	5 hours ago
London	Wi-fi	5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

• 
  Nikhil Saglani (@Nikhil_Saglani) reported 19 seconds ago from Barnet, England

  @virginmedia Be nice to get an answer on the phone as to why I’ve been charged £60 for leaving despite you guys not being able to service our new house - and telling us we’d face no leaving fee. Sat on hold three times for 30+ minutes. Great service!

• 
  Scott Brindley (@scottyboy1973) reported 4 minutes ago from Ilford, England

  @AngelaMust @stoibee @virginmedia Tell me about! I know no service is 100% but this is ridiculous #whatajoke #poorcustomerservice

• 
  Jordan Cunningham (@JCunninghamUK) reported 7 minutes ago from London, England

  @virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated

• 
  Jack Faulkner (@jackjfaulkner) reported 7 minutes ago from Hounslow, England

  @virginmedia As the issue is still ongoing and I have an open complaint with no response for 2 weeks can someone from Virgin media please contact me about these charges.

• 
  brazen productions- jules hussey (@brazenprods) reported 8 minutes ago from Camberwell, England

  And although operative insists there is no local issue, 5 people in my street have no @virginmedia

• 
  Will Rostron (@willrostron) reported 20 minutes ago from Merton, England

  @virginmedia what is up with your customer service line! After the automated bits get told that everyone’s busy so get music. no voice updates “we will be with you soon” or “you have x mins to wait”. Tried 3 times over 20 mins - my WiFi is rubbish and if not fixed I will leave

• 
  sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋 (@mgrazia_baf) reported 25 minutes ago from London, England

  In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband

• 
  Scott Brindley (@scottyboy1973) reported 27 minutes ago from Stratford, England

  @BBCWatchdog Can you look into @virginmedia appalling service and dreadful customer service. This is my 7th day with out internet and all I get is fobbed off. Not acceptable service. #virginmedia #fixmybroadband #poorcustomerservice

• 
  Mat Carey (@UKmatC) reported 27 minutes ago from City of London, England

  Update on this; This is a suspected external/public IP address issue, not @Control4 issue. Still awaiting resolution from @virginmedia as to why I cannot access many websites (Captcha issue) or login to most accounts / tunein etc. #Control4 @Control4_EMEA #virginmedia

• 
  Tricky (@trickyvondickie) reported 28 minutes ago from Kensington, England

  @virginmedia trying your text service now

• 
  D Warwick (@DWarwick19) reported 29 minutes ago from Enfield Lock, England

  @virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606

• 
  ♻Michael J Keane ♻ (@KeaneMJ) reported 32 minutes ago from Lambeth, England

  @virginmedia Hottest day of the year and VirginMedia rang me up and then put me through to someone else. Left me hanging twice so far. Thought service was cancelled but money still coming out of account. I'm just trying to get email address to write to. It isn't hard.

• 
  Wozza (@DWozza) reported 35 minutes ago from Merton, England

  @virginmedia Nope not listed there, only happening on channel 406, audio keeps cutting out and the screen flickers, tried it on 2 different TVs and having the same issue

• 
  Reo (@TheLostArsenal) reported 40 minutes ago from Tottenham, England

  Time to get rid of @virginmedia Premium service with shitty internet. Never had a stable internet connection with them

• 
  Margareta Dovgal (@Margare7a) reported 41 minutes ago from Hammersmith, England

  Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!

• 
  MrMystical (@Tunjihi_MCFC) reported 45 minutes ago from Tottenham, England

  @virginmedia what is your customer service email address

• 
  Scott Brindley (@scottyboy1973) reported 50 minutes ago from Ilford, England

  @virginmedia Day 7 without internet! Just has the following from you which is simply false:- Virgin Media Outage Update - ID: F007272603 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team

• 
  Tony Way - Bloke off the telly (+Films) (@tonypaulway) reported 54 minutes ago from Hackney, England

  @profanityswan I mean, his pinned Tweet is a public complaint to Virgin Media customer service from 2016. So that’s what your dealing with.

• 
  Will Rostron (@willrostron) reported 55 minutes ago from Merton, England

  @virginmedia I’ve had over 6 months of having poor WiFi where it cuts outs and has to be rebooted every other day (twice today already!). I want a technician to come out and sort ASAP as my family mobile bills are through the roof due to using data plan instead at home!

• 
  Bronwyn MacDonald (@BronBron283) reported 55 minutes ago from Merton, England

  @virginmedia your customer service is shocking! Been trying to fix my WiFi (no internet connection). You won’t send someone to help but rather send a letter on “how to fix it” Gone are the days of actual help instead I’m being spoken to like I’m stupid.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  max O’Neill/ moneill6720 (@moneill6720) reported 3 minutes ago

  @virginmedia Why is my 500MBPS package dropping to as low as 200MBPS in "peak" times. why bother offering it if you cant achieve it not only this you now offer GIG1 how do you plan to give people that one. Poor service, what can you do?

• 
  Martin S. (@MartinSnelling_) reported 4 minutes ago

  @virginmedia waited in all day for my self install kit, only to be told it’s now coming on Tuesday - WHEN I AM AT WORK! What’s the point? Seriously unhappy 10yr customer! Been waiting 3 weeks for this upgrade.

• 
  Joel murphy (@joelmurphy16) reported 9 minutes ago

  @virginmedia broadband down again SE13. What am I due to be reimbursed for the 15 days of internet disruption weve experienced over the last 3 months? You aren’t fulfilling your contract

• 
  hannah k.l. (@HannahKLeslie) reported 11 minutes ago

  @virginmedia Goes without saying that i will NEVER use your services again and how do you expect someone to call at 8am if they work shifts and arent available to spend hours waiting at that exact time?

• 
  Gary Evans (@Gary60779429) reported 12 minutes ago

  @virginmedia No this has been the only issue, just trying to get the installation sorted. The date Virgin have quoted for installation is 20th Feb. I send email as requested and include all the information.

• 
  A nice cuppa tea (@CuppaNiceTea) reported 12 minutes ago

  @virginmedia We dont need boosters! I have done everything I can. This is a fault with Virgin. Who can help me? Can someone actually ring me?

• 
  VerlexMoon 🌑 (@VerlexMoon) reported 13 minutes ago

  @virginmedia Its wired, as said previously my speeds are faultless and I've never really had issues before (had your services for around 3 years now) but this past week its been unbearable

• 
  George Sharman (@gs_sharman) reported 16 minutes ago

  @virginmedia Can you please contact me to fix your cable installation in my flat. I was cut off after being on hold for an hour on your customer service number. Any assistance would be great!

• 
  alex fallaize (@alexfallaize92) reported 17 minutes ago

  @virginmedia I’ve been trying to get through for nearly an hour!! Customer service is very poor!

• 
  George Sharman (@gs_sharman) reported 25 minutes ago

  @virginmedia Can you please contact me to fix your cable installation in my flat. I was cut off after being on hold for an hour on your customer service number. Any assistance would be great!