Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1 and NW3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 11/26/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Ilford, Hammersmith, Barnet, Mitcham, Hackney, Harringay, Southwark, Waltham Forest, City of London, Croydon, Newham, Watford and Woodford Green.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town Wi-fi
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • SamMiles87 Sam Miles (@SamMiles87) reported from Walthamstow, England

    @virginmedia my WiFi isn’t working but there are no network issues in my area and no problems detected. I’ve rebooted, reset, re-attempted connection but nothing. When I call 0345 454 1111 no answer. Please help!

  • dancmpbll1 Danny Campbell (@dancmpbll1) reported from Eltham, England

    Virgin media are so bad!

  • YoungSimon43 Simon Young (@YoungSimon43) reported from Walthamstow, England

    @virginmedia this is torture. Second day trying to get through to someone about landline fault. Hold music is excruciatingly annoying.... 25 mins so far today, no answer. Yesterday I could only handle 35 mins. I don’t want to listen daily to this awful music loop with no results

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    @virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,

  • karenlilylion karen butcher (@karenlilylion) reported from Camden Town, England

    @virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    Hello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    And @virginmedia is down again in N19.

  • CMyersPhysio Chris Myers (@CMyersPhysio) reported from Kingston upon Thames, England

    @virginmedia waiting for over an hour on two occasions - absolutely useless - I wish I had never started using them

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia

  • kapowaz Ben Darlow (@kapowaz) reported from Richmond, England

    In the four minutes it takes to join an actual queue for customer support, Virgin Media tell me I should use their website to get help *five times*. I can’t do that if my internet isn’t ******* working, can I?

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?

  • DHGains Dujon (@DHGains) reported from Loughton, England

    @virginmedia Can you please advise how I can get in contact with the relevant team to sort out my constantly very very poor Internet connection. Its been practically useless since August, getting worse since Jan '21 and is now making it impossible for me to be in virtual meetings

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot

  • CahalBannon Cahal Bannon (@CahalBannon) reported from Hackney, England

    @virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔

  • e17caz Caz 💙 (@e17caz) reported from Walthamstow, England

    @virginmedia having real problems with internet dropping out this weekend - how can I get it checked ASAP please? Working from home....! Thank you.

  • Simpsdj Simpsdj 😷 (@Simpsdj) reported from Walthamstow, England

    @yourolly @virginmedia You can cease paying as if you don’t have service they’re in breach of contract.

  • lewistullett Lewis 🇪🇺 (@lewistullett) reported from Hackney, England

    @virginmedia Yes please. I'd like to begin a new help desk ticket for our TiVo box. We have reset it numerous times, used a new hdmi cable sent by your colleague and had a signal sent from automated phone line. This needs escalating please.

  • ianmckennaftrc Ian McKenna (@ianmckennaftrc) reported from Islington, England

    It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia

  • KarenMyring Karen Sarah Myring (@KarenMyring) reported from Croydon, England

    @virginmedia I sent a complaint by email 17th December but not had a reply this exceeds the 28 days on your complaints policy can you help

  • CahalBannon Cahal Bannon (@CahalBannon) reported from Hackney, England

    @virginmedia is a complete joke. Can’t get even get in the cue to wait for 2 hours on the phone. Online on the website customer service ask function you ask the question and it’s 2 1/2 hours for them to start answering! What can I do to get away from these people?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcadeDiet Stephen (@ArcadeDiet) reported

    @virginmedia Internet down in MK45 area since 6am this morning. Fifth time this has happened in just a few months. When will this be fixed?

  • 2WB10 2WB (@2WB10) reported

    @cacacatherinex @virginmedia Just the start of your problems Cath. My installation was Thursday gone. Hub is now sitting in a box unplugged. Issue after issue. Wait until you need to call them the fun really starts. You’ll regret joining I’m sure.

  • andyr3ad Andy Read (@andyr3ad) reported

    @virginmedia @virginhelp Thanks for the quick reply, much appreciated. I have an order number which is 2 letters followed by 10 numbers, is this my customer number ? That's the only number I have in the email, I've checked my spam just incase an email has gone there but its empty.

  • jennywade77 jenny wade (@jennywade77) reported

    @virginmedia I'm not paying you, and switching providers! Absolute horrendous customer service, after 7 years I can't even speak to someone to sort my package out and on these horrendously difficult times for families, that should be your priority!!!!!

  • GayNightStand Scott (@GayNightStand) reported

    Losing money today because my internet is still so choppy and I cannot work. I'm not happy at all. They won't send a technician until tomorrow as we've only flagged it up today, even though they can see it was out for hours yesterday. ******* Virgin Media has **** policies.

  • 2WB10 2WB (@2WB10) reported

    @gooner_stan @virginmedia From 59k reviews. Predominately complaining about poor customer service.

  • melisxox Melisa Ucer (@melisxox) reported

    @virginmedia Broadband IS listed as affected but there isn’t a specific time of resolution. Unfortunately it’s become a habit to reboot my hub each time the internet goes down as it happens regularly. So yes it was the first thing I did and I still don’t have internet.

  • gooner_stan Stan (@gooner_stan) reported

    @2WB10 @virginmedia Would you like some links of forums where others are having problems?

  • 2WB10 2WB (@2WB10) reported

    @gooner_stan @virginmedia I understand. They’re infuriating to deal with. All the twitter team do is advise you to call customer service which is the very people most are complaining about on here. You get sent in a vicious circle and get nowhere.

  • billykynaston Billy kyno (@billykynaston) reported

    @virginmedia Tried all that ultimative service just sends ya round the block