Virgin Media

Virgin Media Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1 and NW5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden Town, Greater London, England 12/05/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, City of London, Harrow, Tower Hamlets, Hackney, Islington, City of Westminster, Walton-on-Thames, Camden Town, Southwark, Croydon, Ilford, Newham and Wembley.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • RosamundIrwin Rosamund Irwin (@RosamundIrwin) reported from Camden Town, England

    @richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.

  • beetle_bertie bertie beetle (@beetle_bertie) reported from Merton, England

    @virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Barnet, England

    @virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia @virginhelp you really don’t care about your customers. I need technician today!!! Area 21 LDN. Won’t be waiting any longer as you always cancel them coming. It’s ridiculous. Can someone finally fix the problem with my internet??!!!!! Today!!!!

  • cordellcampbell Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia outage in Kensington....again.

  • tiredloz lauren (@tiredloz) reported from Tottenham, England

    @virginmedia Thanks for contacting me - I am trying to get my account set up as VM halted my account being started due to previous tenants having an account. V difficult to contact VM support because I don’t have an actual account yet. Order reference WS7036210 if that helps anything.

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally

  • Dr_Black Professor Sue Black OBE Keynote Speaker (@Dr_Black) reported from Kingston upon Thames, England

    @leemallon @virginmedia Have you got a hub2 or hub3? We had the former and service was dreadful, did lots of reading 🤪 and found that we could request a hub3 and now the service is so much better

  • cordellcampbell Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia second time this week, an outage in W8. Get it together

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @MNEK @virginmedia It’s the worst, hon! My old flat it was off for 5 days with no apology

  • Jo_The_Waiter CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England

    @DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service

  • lewisgenney lewis genney (@lewisgenney) reported from Kensington, England

    @vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    Not working again. The service is so bad. Surely you will be issuing refunds?? #virginmediadown #virginmedia

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia @virginhelp since yesterday 11.26pm have no internet. I’m in area 21. Need to work now. When are you going to fix it? Your customer service is the worst one - useless. I need an answer now because I need to WFH!!!

  • tiredloz lauren (@tiredloz) reported from Tottenham, England

    @virginmedia Whenever I have tried to call that number I can’t get through because I don’t have a VM home phone number/account number, meaning I cannot get this problem sorted.

  • _alexandrakirk Alexandra Kirk (@_alexandrakirk) reported from Tottenham, England

    @virginmedia Hiya, still having connection issues in N6, are there any updates?

  • tiredloz lauren (@tiredloz) reported from Tottenham, England

    @virginmedia No I don’t. It’s okay, it’s confusing. And yes I tried them this morning - leading to the problem where I’ve been waiting for a call back for 2 and a half hours. I appreciate your help.

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia Internet not working again. Never received a response from the number you sent me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GeekJoshJohnson This is a local country, for local people! (@GeekJoshJohnson) reported

    @virginmedia is there a know issue with My Virgin Media? I'm unable to login and the password reset form doesn't recognize my email address (still getting bills sent to it though)

  • Omotayoolatund6 Olatunde Oyeniyi Oyerinde (@Omotayoolatund6) reported

    @virginmedia you're being presented as bad company based on your poor customers'service. I have called several times and complaint but they only interested in collecting money from me

  • niamh220 niamh (@niamh220) reported

    @virginmedia why am I getting a email with a bill when I cancel last month! I don’t even have a account I sign up and couldn’t get out of my other contact cancel on the phone but didn’t get any cancellation email from you but I did record so I have proof of cancellation

  • Karly_1979 Karly Appleby (@Karly_1979) reported

    @virginmedia Complaint hasn’t been lodged well if it has I’ve had no correspondence and the matter isn’t resolved that I know of

  • TDove79 Teresa dovenor (@TDove79) reported

    @virginmedia really poor when you tell technical support team that it's a bad line and too much background noise to hear them properly when they call, what do they do.....put the phone down, still none the wiser as to what fault is !

  • Fox4456678 Gabriel (@Fox4456678) reported

    @virginmedia The online account cannot me accessed due to my number being taken down.

  • RahatHu64901134 Rahat Hussain (@RahatHu64901134) reported

    @virginmedia virginmedia we have been sold package by misleading information, no one is taking responsibility now in Virgin. Can you do anything as we are really stressed for this illegal selling from your sales team. shocked they way virgin treat customers. Please need help to resolve this

  • Karly_1979 Karly Appleby (@Karly_1979) reported

    @virginmedia I was offered a deal begin April but then deal wasn’t correct. Then promised that deal as offered and have been numerous times been messed around and told it’s all sorted 3/4 times now. Told to cancel direct debit so now have no idea what I owe. Asked tolodge complaint

  • Omotayoolatund6 Olatunde Oyeniyi Oyerinde (@Omotayoolatund6) reported

    @O2 @virginmedia Even the 02 line added to my package is not working. Sorry to let you know that your image is not good form the perspective of your customers based on poor customers' service

  • jaward916 Jonathan Ward (@jaward916) reported

    @virginmedia Hi, yes site says 3 PM it will be back (after dropping 11 AM)- I moved to @StarbucksUK for a couple of hours and risked coming home, was up 30 mins then down again. Currently tethering at 3G rates which is painful, but I can't keep moving around!