Virgin Media Outage Report in Camden Town, Greater London, England
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The latest reports from users having issues in Camden Town come from postal codes NW3, NW1 and N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Ilford, Hackney, London, Southall, Hammersmith, Beckenham, Enfield Town, Merton, Waltham Forest, City of Westminster, Paddington, Southwark, Newham and Stratford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| Ilford |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia every single day we have problems with your broadband. Today is even worse, we don't have any connection at all.
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
@virginmedia Oh look sound but no picture on at least I know the tv is ok as I can see the home and catch up menus. Service getting worse the more we pay
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Anthony S
(@anthonysuter82) reported
from
Hackney, England
@virginmedia anyone able to help me with my WiFi speed, paying for 200 and getting 50, no one answers the Telephone or chat? #Poorservice #ShouldhavechoosenBT
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Adam McIlrick
(@adammcilrick) reported
from
Camden Town, England
Hey @VirginMediaCorp and @virginmedia ... we waited for your engineer today - rearranged work schedules/meetings. Nothing. No call. No text. No email. No show! DM for our remedy number - this is absolutely #atrocious #customerservice. The #complaint will be escalated if no reply.
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I don’t need the app. I know there are black spots as I no signal in certain rooms. Are you trying to wind me up. As I have already said I am leaving. Direct debit has been cancelled and I have notified you in writing via this channel as no other way to contact you
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Ben Prouty
(@proutyben) reported
from
Richmond, England
@virginmedia Any news on when your fibre service will be running again in Richmond (TW10)? I switched to VM a month ago and already two full days of no internet. Crazy! Never had one blackout with Sky Broadband in two years. Regretting the switch!
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.
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neil sculley
(@NeilSculley) reported
from
Watford, England
@virginmedia help! I can’t access my on line account (this is being looked at) but now have no dial tone on land line and need it sorted urgently but can’t log in to report it. Thanks
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia Indeed. This weekend I’ll be writing up a complaint. I’ll also need to look into some other package that would at least give me some sort of advance notice eg a virgin media business account or something...
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🔥Jon Connor (No not that one)
(@realjonconnor) reported
from
Islington, England
@virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia We just had a call from you (at least from someone claiming to be you) informing us that our broadband access will be switched off in 4 hours... I therefore need urgent help as there is NO reason I am aware of to justify this!
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Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia Day 2 of no WiFi whilst trying to work from home. Day 2 of sitting on hold for hours with no one picking up. Have also texted the number and responses either abruptly stop or we are told we’re being transferred. Is there a nation-wide outage or something?
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Holly B
(@hollyliba) reported
from
Camden Town, England
@virginmedia WHAT THE BLOODY HELL IS WRONG WITH YOU EFFING BLOODY INTERNET. We’re all working from home mid lockdown and have jobs to get done. Your service collapses all the effing time
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Xenia Messerschmitt
(@xenia_ina) reported
from
Tottenham, England
@virginmedia I have no Internet all day, and nobody is responding on message service and phone call. On messages I'm in the queue all day, and phone I just keep getting hung up after being on hold for an hour or so ... 😡😡😡😡
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Donnchadh
(@dkurland92) reported
from
Brentford, England
@virginmedia hey is there a problem with the internet in NW London it’s very slow today ?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
As previously stated, anyone thinking of getting @virginmedia don't! They lie, never answer calls and don't turn up when promised. Utter crap from start to finish, all while their tax evading owner @richardbranson sits on some private Island reaping the benefits. Dog 💩 company
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia No it’s a home account, I meant engineer called his back office to ask for urgent cable book for my address and that urgent never happened as this is the 3rd day now all to gather 20th day
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@etdragon @virginmedia Yup, I suspect this may be the issue. Ah well, first world problem :(
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Rob Green Jnr
(@rob_green86) reported
from
Poplar, England
@virginmedia Yea I do that and it says to reboot my Hub 3. Which I do and then get 15mb for 2 mins and then back to 4mb. Can you please DM me with a link to online tech support because I've already wasted 3 hours this week trying to get through on the phone.
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G
(@TheRealMrDrew) reported
from
London, England
@virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Maull 💙
(@PhilGMaull) reported
@virginmedia Both of the guys I spoke to were superstars, identified the issue and new SIM en route. Can't fault it. Fingers crossed it'll fix it.
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Kelly
(@Chatterbox2808) reported
@virginmedia I am still waiting for my installation date. We agreed the deal at the beginning of December and after extremely poor service am still waiting for it to be connected
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Lorraine Hurst
(@lorraine_hurst) reported
@virginmedia please respond to my complaint C-240122711 and amend my DD as I haven’t agreed for you to take £70, contract is £46, robbers!
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Add your name
(@skynetprogramme) reported
@virginmedia Losing internet when working from home is bad enough. For it to happen days after finding out the price is going up is more than frustrating.
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Rob
(@robhinds) reported
@virginmedia I have in the past and didn’t get far, they tried to sell me extenders which I don’t even need as a solution
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Sam Kirby
(@Kirby0Sam) reported
@virginmedia how do I actually speak to someone at your company if I don’t have an account? I’ve ordered a broadband package but no account number has been given to me and I was told I’d get a call back but that was days ago… customer support line only for existing customers…
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Elle ✨
(@EllieMcHugh_) reported
@virginmedia can someone help. I’ve tried to setup a phone contract with yourselves and after 48hrs my issue hasn’t been resolved & I’m not sure what the status of my order is?
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Medd Medd
(@MeddMedd6) reported
@virginmedia No resolution even though someone else is picking it up. What is the best way to cancel
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moz💤
(@tinnie31) reported
@virginmedia what a shambles, waiting for one of your “customer service” people to sort out my issue & then they hang up on me, what a disgrace you are at the minute!!
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Martin Hales
(@martinhales99) reported
@virginmedia Another day (third in a row) trying to talk to retentions VIA Whatsapp. The service is so slow by the time you get through everyone has gone home, ready to spend multiple messages and time on the same security questions the next day. What a joke