Virgin Media outages and service status in City of London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, City of Westminster, and Islington.

City	Problem Type	Report Time
London	Internet	3 hours ago
London	Internet	3 hours ago
London	Internet	4 hours ago
City of London	Internet	6 hours ago
London	Internet	9 hours ago
London	Internet	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 6 seconds ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 4 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  Andee Byford (@BobCratchitt) reported 11 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Mary (@SandraS80775853) reported 13 minutes ago from London, England

  @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

• 
  Michael James Weaver (@Weaverfooty14) reported 17 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Richard Pettet (@richardpettet) reported 23 minutes ago from London, England

  @virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.

• 
  Adi Staempfli (@AdiStaempfli) reported 23 minutes ago from London, England

  After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!

• 
  Brenda (@joybrenda) reported 29 minutes ago from London, England

  @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

• 
  Mariachiara (@mariesnotcool) reported 34 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 36 minutes ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  Nici Eberl Photography (@NiciEberlPhoto) reported 36 minutes ago from Islington, England

  @virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!

• 
  CJ (@ZJM_331) reported 38 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Lucy Hunte (@HunteLucy) reported 42 minutes ago from London, England

  @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

• 
  Marian Martin (@marianmartinart) reported 42 minutes ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

• 
  royal 🌈 (@elthampalacegay) reported 50 minutes ago from London, England

  @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

• 
  Shah 🦅 (@shah4569) reported 53 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 54 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Mary (@SandraS80775853) reported 54 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Steven Kraan (@drawing_daily) reported 55 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Juan Folgar Colomer (@jfcolomer) reported 57 minutes ago from London, England

  @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john (@jhargie4) reported 4 minutes ago

  @O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.

• 
  Majella Driscoll (@MajellaDri38601) reported 11 minutes ago

  @TheMandyGall Tommy was ok until virgin media brainwashed him but hey ho his kids will grow up knowing daddy pushed this fake **** on them

• 
  ‘ (@IVIVoVo) reported 14 minutes ago

  @virginmedia Internet down last week and now down again today what the hell is going on ?

• 
  Mark senior (@Msenior89Senior) reported 17 minutes ago

  @virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 21 minutes ago

  @virginmedia I love it when these people say DM us but your account is restricted everyone must be having the same problem with your update, look into it and get back to me

• 
  GW (@GGWilliams72) reported 21 minutes ago

  @virginmedia @IAndyHwk I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 24 minutes ago

  @NightAtKendalls @virginmedia Dump em mate service is shite

• 
  Daniel Murphy (@dansmurph) reported 26 minutes ago

  @DartingMelon @alexand979677 @virginmedia Easiest thing to do is phon them up and ask for a loss of service credit, they literally have to give you the money back. No need to wait for the ombudsman etc. you only really need that when your at the deadlock stage

• 
  Vik Chauhan (@chauhanvik) reported 27 minutes ago

  @virginmedia I need to cancel the appointment but it isn’t let me when I log in etc.

• 
  oliver Brooks (@FuzzyGaurav) reported 34 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV Vision_8K_IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies