Virgin Media outages and service status in City of London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of London, England

The most recent Virgin Media outage reports came from the following cities: London, Islington, City of London, City of Westminster, Westminster Abbey, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	1 hour ago
London	Internet	3 hours ago
London	Internet	4 hours ago
London	Internet	5 hours ago
London	Total Blackout	6 hours ago
Islington	Internet	6 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Richard Gendal Brown (@gendal) reported 8 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  spite driven development (@thomas_maurice) reported 11 minutes ago from Islington, England

  Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

• 
  Connor Dean (@donnorcean) reported 13 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 14 minutes ago from London, England

  No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

• 
  Brenda (@joybrenda) reported 17 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 18 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Lloyd Child (@islingtonlloyd) reported 20 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 31 minutes ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  Lucy Hunte (@HunteLucy) reported 32 minutes ago from London, England

  @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

• 
  Brenda (@joybrenda) reported 35 minutes ago from London, England

  @virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 38 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  dmxcrew (@dmxcrew) reported 40 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  Thomas Matthews (@thomasdmatthews) reported 42 minutes ago from Islington, England

  @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

• 
  S (@MSROPER10) reported 43 minutes ago from London, England

  @cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.

• 
  Lucy Hunte (@HunteLucy) reported 44 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  our kid (@Moonchester999) reported 48 minutes ago from Islington, England

  @virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse

• 
  Luther Blissett (@LutherB40510976) reported 51 minutes ago from London, England

  @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 55 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Pippa Moss (@PIPPAaM) reported 59 minutes ago from London, England

  @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

• 
  carla morris (@CarlaMorris18) reported 59 minutes ago from London, England

  @virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Al (@lexophile) reported 6 minutes ago

  @virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??

• 
  Bob Luhman (@rl0508a) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_IPTV21 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Robert Taylor (@rabtaylor1981) reported 7 minutes ago

  @virginmedia Just fyi, 2 days of back and forth on DMs now, waiting hours for replies, and still nowhere! 2 more days paying for a service that doesn't work and I can't and don't use!

• 
  Jason Caine Smith (@jasoncainesmith) reported 8 minutes ago

  @virginmedia pathetic service!! I thought Sky were bad but this is disgusting! You send a new box out to an 83 year old man and expect him to install it and when by miracle his son manages to do this you don’t activate it from your end!! Several calls and you

• 
  G R A H A M (@___GJS___) reported 11 minutes ago

  @Andysbrett @virginmedia One of the worst customer service departments out there!

• 
  Oldbloke (@Oldbloke74) reported 12 minutes ago

  @entrustTMF @virginmedia You cold always telephone their useful call centre 🤡 Virgin Media are such a lousy company to deal with - trouble is the competitors are also terrible. 😤

• 
  kyle (@kyle_llooppyy) reported 13 minutes ago

  @virginmedia I can’t get through on the phone I need help!

• 
  Just Be Retro (@JustBeRetro) reported 13 minutes ago

  @virginmedia my virgin TV has not worked since 16th March the problem was identified on 17th March Why has it not been fixed

• 
  Neil Brearley (@Fatfingers1976) reported 15 minutes ago

  @virginmedia I have wasted half my day trying to get TNT sports on for the football. I now have to wait and have been told that it may still not be on. Your chat people are not helping. Please sort out my issue.

• 
  entrustTMF (@entrustTMF) reported 22 minutes ago

  @virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?