Virgin Media outages and service status in City of London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, City of Westminster, and Islington.

City	Problem Type	Report Time
London	Internet	3 hours ago
London	Wi-fi	4 hours ago
London	Internet	10 hours ago
London	Internet	13 hours ago
City of London	Internet	15 hours ago
London	Internet	15 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 16 seconds ago from London, England

  @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

• 
  Mary (@SandraS80775853) reported 3 minutes ago from London, England

  @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

• 
  Michael James Weaver (@Weaverfooty14) reported 5 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  SallyH (@sallyhhk) reported 9 minutes ago from Islington, England

  @virginmedia But the service page is saying there isn’t an issue - so how does that help?

• 
  Chloe (@chloehester) reported 11 minutes ago from Islington, England

  @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

• 
  Brenda (@joybrenda) reported 12 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  Liam Smith (@Liamsmith260493) reported 17 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Abu Siddiki (@ABSiddiki) reported 17 minutes ago from London, England

  @virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)

• 
  Shah 🦅 (@shah4569) reported 19 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  James Dawes (@jim_dawes) reported 24 minutes ago from London, England

  @virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.

• 
  Lucy Hunte (@HunteLucy) reported 28 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  Lloyd Child (@islingtonlloyd) reported 39 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Vegan join the PCS Union (@Veganforever67) reported 41 minutes ago from London, England

  @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

• 
  Mary (@SandraS80775853) reported 41 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Pippa Moss (@PIPPAaM) reported 44 minutes ago from London, England

  @virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.

• 
  Brenda (@joybrenda) reported 53 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Lucy Hunte (@HunteLucy) reported 54 minutes ago from London, England

  @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

• 
  CJ (@ZJM_331) reported 56 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 57 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Connor Dean (@donnorcean) reported 60 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip todd (@Twobobtodd) reported 3 minutes ago

  @virginmedia ive now spoken to three of your customer services team over the last few days to confirm at the end of my contract which was 31 May I wanted all my tv package to be ceased and broadband services to be reduced to 350mb on a rolling contract...tv still working!!

• 
  steveo (@fluffybubbles73) reported 4 minutes ago

  If you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful

• 
  QQ (@RedmondJunkie) reported 6 minutes ago

  @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

• 
  wendyh (@wendyhemsworth) reported 7 minutes ago

  @virginmedia our internet is down as is our neighbours. Online it says issue with our hub but followed all instructions and still says issue. Online says no outages but both ours and neighbours are down. They have engineer booked for tomorrow but I need internet now

• 
  Breeda Murphy (@breeda_murphy) reported 8 minutes ago

  @MariaPIreland @longlostfamily @virginmedia Yes Maria. Too many left this world never knowing a sense of belonging, There was no paper trail and DNA had not advanced to provide heritage. Even today it is difficult to gain answers and Government appear eager to ignore

• 
  Anne (@annewitha_e) reported 12 minutes ago

  @virginmedia Trying to phone about changing my contract but going round in circles on your robotic so called 'help' line. When it gives the option I want,I say 'YES' amazingly the robot says, Sorry I didn't get that! Is that because I want to remove some services?

• 
  iBraderz (@iBraderz) reported 12 minutes ago

  @virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.

• 
  Geoff Naylor (@geofn3751) reported 13 minutes ago

  @virginmedia intermittent broadband service in our area for the past week, told it will take another week to fix. Want to change service provider but told must pay a penalty for early termination (for a service they are unable to provide?). Great customer service.

• 
  Carrie (@IamCarrieagain) reported 14 minutes ago

  A new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia

• 
  julie fountain (@juliefount) reported 16 minutes ago

  What an absolute joke @virginmedia are been asking for help for weeks but nothing.