Virgin Media Outage Map
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Virgin Media Most Affected LocationsOutage reports and issues in the past 15 days originated from:
Virgin Media CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Virgin Media Issues ReportsLatest outage, problems and issue reports in social media:
UK Power Networks
@dilan_ipekx @JackofallReeds @virginmedia The planned disconnection was to a Virgin Media box which was requested from VM. The work was done earlier than originally scheduled therefore causing the issue as everything hasn't been transferred to a new unit. We are now working closely with VM to rectify the issue.
@UKPowerNetworks @JackofallReeds @virginmedia Thank you for the apology, but what I wanted to know is when there is a “planned” disconnection/outage does it actually take 2 weeks to rectify, I think it’s pretty absurd that when planning something like that you don’t have a plan to actually fix it.
@ahmet67yilmaz @virginmedia You poor thing! That is very poor!
🤔 my @virginmedia 350 mbps is kicking out approx 30-80 mbps for £52 per month WOW 🙄customer support is a joke don’t waste your money #virginmedia #martinlewismoneyshow #CustomerService
@Kaostanza @virginmedia @starzplayuk Never fix ,never. I’m sooooooooo regret.
@RebekahSeldon1 Looks like another pissed off virgin media customer
Strydz So Slimey
Virgin media actually sucks... all these random cuts to the internet just pissed man off
We are paying near on 40 a month just for Internet here and the service is poor @virginmedia. Had to disconnect the WiFi more than twice in 20 minutes
@virginmedia your Internet service is awful and overpriced.
@virginmedia useless once again. Get through to your CC to advise there is ANOTHER fault on my line and people in my area are also affected. No one is able to help or even raise it as a fault. Beyond a joke.
@virginmedia Give me an email address then because your live chat doesnt work!!
Very disappointed with @virginmedia #GadgetRescueTeam have has 2 seperate queries today and on 1st occasions they have given wrong information because they didnt know how to fix/resolve and 2nd problem just told me I canot connect my laptop to a hotspot which doesnt sound right!!
@virginmedia Yes all types of devices over wireless and wired, streaming is slow, apps stall while loading.
@virginmedia hi my sims only deal is coming to an end this month and need to ring up and sort this out. I just wondering if the customer service team will ask for a password to confirm it’s my account I don’t think I was every asked to give one or if so I can’t remember it, help
@jolliehaybowes @virginmedia just cancel the subscription and after a couple of weeks sign up in your name as a new customer