Virgin Media Outage Map
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Virgin Media Most Affected Locations
Outage reports and issues in the past 15 days originated from:Virgin Media Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:-
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Emz
(@angelique_emz) reported
@virginmedia ...we are both disabled and carer dependant to even open our front doors. Her mobile signal is poor there and she has had to call ambulances out several times a year in critical condition. We were promised from the start the phone install would be seamless and now it could...
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Emz
(@angelique_emz) reported
@virginmedia Net & phone install was 08/03. Despite 4 visits to the house and knowing the phone cable is broken outside the building we have still got no word when the construction team might get round to us. This is my acc but at my mothers property (she isn’t gd with tech)....
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ann
(@lestervose) reported
@virginmedia Thanks, It states there is issues with TV not broadband. My internet is back on for now.
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Matty Waterson
(@Matty3497) reported
@virginmedia ya ******* internet is shit, WiFi goes off more than me ******* light switch, quicker using the bastard post !
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EFC
(@GaryMc1878) reported
@virginmedia We did and spent 30 minutes to an hour on hold due to an issue you failed to contact us on #wasteoftime #lossofearnings #willfindanewprovider
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bomber79
(@Nonailsbomber79) reported
@virginmedia Are you being serious the cable is running over the top of tree roots in the garden.. The installation is terrible. How somebody could leave a job like that is beyond me
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Paige
(@paige__amelia) reported
@virginmedia We have been trying to resolve the issue and got nowhere with anyone, every time I get lied to with another story
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Rosy Cotterill
(@cotterill_rosy) reported
@virginmedia I am appoalled by the service which I have been receiving from your customer service and comaplints team. I have had 6 engineers out on the last month to try to fix my internet problem and I am still am receiving intermittent broadband service. HELP @MoneyTelegraph
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Cutler
(@_TJC90) reported
@virginmedia @bt_uk Here we come👍🏻 Another Virgin Media customer bites the dust👏🏻
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Laura Crichton
(@lj_original) reported
When @NetflixUK goes down on @virginmedia & you don’t know what to do with the rest of your evening 🤔
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Danni
(@Danni1255) reported
@virginmedia @virginmedia I'm trying to get the Hayu app onto my TV I'm not sure if I have the correct remote (I don't have the double-sided remote) can you help me
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Cutler
(@_TJC90) reported
@virginmedia Yes i have spent numerous hours on hold to yourselves only to be passed from pillar to post. Not impressed with your shambolic service!
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Chris Cook
(@xixBlueWolfxix) reported
@virginmedia The setup is fine, it's just your interface is awful. It looks old and extremely out of date. It's impossible to find anything. Try taking a look at your competitors stuff, it's years ahead
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pablo
(@sshotPT) reported
@virginmedia I'm getting 200 down pal so it doesn't matter for me. Your service is still shit compared to other providers
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samantha bowman
(@samsuzbowman) reported
@virginmedia I've looked and there's nothing, it's OK why would I expect anything more than rubbish customer service.
