Virgin Media Outage Map



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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Virgin Media Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Elias (@Everymonday6) reported

    @TalkTalk I have no words for how shit your services are. I’m taking my talents to @virginmedia. Absolutely shambolic company F/O

  • Hamzah Bhuta (@Hamzah_Bhuta) reported

    @haveapizzame Awesome. I've got it myself. I quit also from virgin media. Not because it was slow. Because of the prices. It keeps on fluctuating. Whereas sky sticks to the plan. Which area you live in so I can find out the area broadband speed accurately

  • Steve Miles (@StevieMiles135s) reported

    @TIMO317 @virginmedia I was fully prepared to terminate my BB with VM there and then. £40 for 69mb/s BB is horrendous. They sorted out an 18 month contract for 100mb/s at £27 month. I should've done it sooner. 🙂

  • absolutelynobody (@absolutelynob15) reported

    @virginmedia atrocious service, completely and utterly unreliable for FOUR MONTHS now.

  • Jon (@Binarytales) reported

    @virginmedia It's a kick in the teeth to get a letter about price increases that also boats about new speeds I can't get as an existing customer. 😡 But double whammy: I find out I'm paying the equivalent of M350 but only getting M200. Way to screw over loyal customers VM. 😡

  • Emma (@magicbird813) reported

    @virginmedia Would be wonderful if I was able to book it!!. Despite running tests, rebooting, trying to get through to a pointless office hours tech line I am unable to watch the PPV. Yet another problem with the services

  • stephen gardner (@Gardner1Stephen) reported

    @virginmedia the worst broadband around, we pay £120+ a month for the full media package and my 4G from Vodafone has a lot better signal than virgin WIFI...#timetochange

  • Dashbo (@MrdashboFx) reported

    @virginmedia Hi virgin media thanks for your generic reply. Fix your issues on WiFi

  • Steve Miles (@StevieMiles135s) reported

    @virginmedia Hi. after recently contacting your CS after receiving an email to increase my monthly BB only service to £40, i was offered a new 18 month no increase contract for £27 😲 which i jumped at. Just shows, it helps if you complain to VM. I should complain more often. Ste

  • Louis Mertens (@LouisPMertens) reported

    @lizsilversmith @virginmedia I'm about to write a formal letter of complaint over repeatedly being over-charged £18 a month despite contacting them every single time it happens.

  • Phil Karn (@philkarn) reported

    @virginmedia.... Quite possibly the worst company to ever try and become a customer of.... Shame they have the monopoly of cable

  • Ross McGuinness (@RossMcG91) reported

    Virgin media are 100% the worst company for internet. Wifi is shit. Ethernet connection to router is shit.

  • Bernie (@kms_bernie) reported

    @virginmedia my mum and dads WiFi is shit it ruined it our game of just dance please sort your shit out Ps. It's made me run out of data on multiple occasions give it back I'm too broke to pay for more

  • Jason Wheatley (@jasonw70) reported

    @virginmedia An issue was listed but customer service booked a visit for Friday between 8 and 12. Nobody turned up though.

  • Craig Booth (@boothcraig3) reported

    @virginmedia Its for media. Not at all happy with the cost and poor service of broadband so the last of any customer service today topped it off


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