Virgin Media Outage Map



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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Virgin Media Comments

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Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Rob_Bob (@RobCornish1) reported

    @virginmedia ...customer who really wanted to stay with you

  • Rob_Bob (@RobCornish1) reported

    @virginmedia ...person I spoke with at the time said if there was more people from the street requesting Virgin then you’d consider supplying it...! You made no attemp to try to supply it to my new property but yet I am being charged. As I said, it seems a poor way to treat a long term...

  • Jack Langley (@Jack32X) reported

    @virginmedia As some feedback, please update your website so that it is not lying to customers about their bill. It's not fair to move the goalposts on people who struggled for just one month and worked to fix it

  • Rob_Bob (@RobCornish1) reported

    @virginmedia ...a long time and I wanted to remain a customer but because I moved house I am being penalised. I wanted to remain a virgin customer but you don’t supply to my new street so I am having to pay a considerable ‘fine’. I have not moved to the middle of nowhere and the.....

  • Jack Langley (@Jack32X) reported

    @virginmedia Have done twice and was told to deal with it by your incredibly rude team, who can't seem to understand that when a bill is due 26th cutting them off before doesn't work. Hence why I'm leaving. I broke my knee 2 days ago and don't need this nonsense

  • Rob_Bob (@RobCornish1) reported

    @virginmedia ...13th March. I pointed out that I had not had a missed call and if they try on the 13th March and I happen not to be able to pick up then the complaint is ‘handled’. The lady I spoke too couldn’t seem to understand how unhelpful this was. I have been a customer for .....

  • Rob_Bob (@RobCornish1) reported

    @virginmedia I raised a complaint in December and I have received a letter on Friday saying you’d tried to contact me and if I don’t call back then you consider the case closed (I have had no missed calls). I called up to be told that the customer team are scheduled to call me back on the...

  • Adam Billing (@AdamBillo86) reported

    @virginmedia me again old friend! We must stop tweeting like this! Half term is upon us so that must mean one thing...poor broadband connection! Even after an engineer has been to fix the farce still can't connect!

  • Andrew Taylor (@WhateverItsAndy) reported

    @virginmedia Done that already and there is a fault with an expected fix tomorrow afternoon... this has been an ongoing issue. No wonder @WhichUK don’t recommend you at the top of their list!

  • chris (@scudlip1971) reported

    @virginmedia Can a member of the web chat team be available to discuss an ongoing issue that I was assured was resolved yesterday

  • Steve (@biddy_uk48) reported

    @virginmedia oh surprise surprise Virgin media services down AGAIN 🙄🤬

  • Vinyl Offers (@VinylOffers) reported

    my internet is down today #virginmedia so am trying to find & post deals on my phone #erm # normal service resumed this evening

  • nadia (@nadia5150) reported

    @virginmedia Media services. I realise you are limited but just wanted to vent! Will be contacting #sky today to see what they can offer, it cant be as bad as VM.

  • Scotty Mac 🙋‍♂️ (@Scottytotty89) reported

    @virginmedia I am a previous customer

  • Swipe Right (@Black_King_Rass) reported

    @virginmedia So there is a another problem. I've been given incorrect details. So what you now can do is open a new complaint


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