Virgin Media Outage Map

The map below depicts the most recent cities in the United Kingdom where Virgin Media users have reported problems and outages. If you are experiencing problems with Virgin Media, please submit a report below.

Virgin Media users affected:

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Zain (@Zain8987) reported 8 minutes ago

  @virginmedia What username and password do I use for this Wi-Fi extra? My virgin media mobile login don’t work and it doesn’t connect automatically without login credentials

• Thomas Sturgess (@ThomasSturgess3) reported 8 minutes ago

  Missing the days when @virginmedia Internet didn't drop out every other day. What is the excuse for the poor service this time??

• Carmen Maria (@CMV_Santiago22) reported 10 minutes ago

  @virginmedia yet a F**king Again you have broken down. Enough is enough. You didn't have the decency to send the apology to your clients by email,last time. HOW LONG IS IT GOING TO BE OFF FOR THIS TIME.

• Sara Burnett 💙 (@SaraBurnett) reported 11 minutes ago

  @virginmedia no help, no communication for months? How the heck can I get you to acknowledge issues. Even the report option isn’t working!!

• David Walker (@Whack2457) reported 15 minutes ago

  @virginmedia really disappointed come home to watch recording of Hull derby & constant apology for poor sound & picture still going on 30+ minutes into game 👎🏻😟

• 28fpsgunner (@kwxti1) reported 16 minutes ago

  @virginmedia don’t even know if this tweet will send but your wifi is **** sort it out

• Zoe Morgan (@ZoeLCMorgan) reported 17 minutes ago

  @virginmedia Doesn’t explain why it’s different for the same package. My account should t be any different to anyone elses. Lesson learned that being a customer for a decade means nothing.

• Rob Renshaw (@Robstag38) reported 20 minutes ago

  @virginmedia I assume loyal customers are going to be compensated for the shocking WiFi service this week ?

• Jaki_Rest (@jakii_rest) reported 21 minutes ago

  @virginmedia no service Croydon and your status for service says no issues!!

• Lu 🌸 Live now on Twitch 🔴 (@LucyCrossiing) reported 21 minutes ago

  @virginmedia dog **** company

• jonathan brown (@jonatha47921738) reported 23 minutes ago

  @virginmedia since your screw up the other day none of my TV's, my electric car charge point or my hive energy points can connect to my WiFi despite several attempts. So you broke it, when you going to come fix it!!

• Clifton bbassoon (@BbassoonClifton) reported 27 minutes ago

  Good to see my latest @virginmedia bill is actually £10 more than last month, with no mention of the refund for 4 weeks' loss of service. Nothing changes.

• Irv1878 (@irv1878) reported 34 minutes ago

  @virginmedia Gone off again but no fault, according to your scripted service desk

• Michael Gordon (@mickgordon19) reported 39 minutes ago

  @virginmedia Not working again. What on earth are you paying at? Every day something goes wrong

• Chris is good (@CmOverdose) reported 40 minutes ago

  @virginmedia wi fi down again and can't even check on your website coverage checker. Service has been crap since Wednesday.

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