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Virgin Media

Virgin Media outages and service status in Bradford, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Bradford come from postal codes BD5 , BD7 , BD11 and BD8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Bradford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bradford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Bradford, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Wakefield, Bradford, Leeds, Huddersfield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Batley Internet 9 hours ago
Batley Wi-fi 9 hours ago
Batley Total Blackout 11 hours ago
Batley Wi-fi 13 hours ago
Halifax Internet 13 hours ago
Batley Internet 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bradford, England

Latest outage, problems and issue reports in Bradford and nearby locations:

  • Laney322
    Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, England

    Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

  • fastnodeceo
    Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • PennineHR
    Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

  • emma76history
    Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England

    @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

  • PennineHR
    Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • Gstraitz
    Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

  • Chm14Mc
    Chris McCulloch (@Chm14Mc) reported from Wakefield, England

    @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

  • ashleyhirst15
    Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

  • ashleyhirst15
    Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • MissModette
    ★ Kay ★ (@MissModette) reported from Leeds, England

    @RestartCarl @virginmedia BT are just as bad.

  • francesktaylor
    Mosaicmania (@francesktaylor) reported from Otley, England

    @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

  • ScampyFryNinja
    Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ASHLEYJ0HNS0N
    Ashley Johnson Hayes (@ASHLEYJ0HNS0N) reported

    @virginmedia Having problems with both wired and wireless communication, when it drops out I can no longer use catch up services or online on TV box

  • Emzzoxox
    Emily ✗ (@Emzzoxox) reported

    @virginmedia What so they can fob me off with a “someone will call you” never happens. Once I’ve received all data I will be raising a complaint with communications ombudsman! Enough is enough now. One of worst companies I’ve ever had to deal with is every single aspect!

  • _NextToNothing
    Jack Bentley (@_NextToNothing) reported

    @virginmedia Not yet. I’m supposed to be working. However obviously the internet is still intermittent/broken so it’s difficult

  • purvi673
    purvi chauhan (@purvi673) reported

    @virginmedia Yes it’s been updated to not working

  • Tim__Keenan
    Tim Keenan (@Tim__Keenan) reported

    @virginmedia I've run out of time. I've asked them to reactivate my services and to open a complaint. I need to get on with prepping for the move :/

  • Par7yPoison87
    Nick Hastie (@Par7yPoison87) reported

    I could not be any more fed up with a Virgin Media. Absolute farce of a service they “provide” these days. I’d rather have Talk Talk and that’s saying something!!

  • ASHLEYJ0HNS0N
    Ashley Johnson Hayes (@ASHLEYJ0HNS0N) reported

    @virginmedia Hi there, I've checked my area and there is no issues in my area but my WiFi keeps dropping out and I'm having to reboot my WiFi around 6/7 times a day

  • OUTLAW01OCT
    ThaLaw (@OUTLAW01OCT) reported

    My @virginmedia wifi is the shittest wifi ever yet I pay £37 per month! Right now that **** is not working I have to turn my phone data on!

  • ASHLEYJ0HNS0N
    Ashley Johnson Hayes (@ASHLEYJ0HNS0N) reported

    @virginmedia Been having issues for about a week or so now

  • SouthamptonCC
    SouthamptonCC (@SouthamptonCC) reported

    @elniedunne @toobbroadband @WeAreOpenreach Hello. Toob are a new Broadband service provider and as a such have been granted the status of a Statutory Undertaker by the Government. This gives Toob the same legal rights as Utility Companies such as BT Openreach, Virgin Media, Southern Water and Southern Gas Networks. (1/8)