Virgin Media Outage Report in Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bradford come from postal codes BD5, BD2, BD1, BD13, BD3, BD4, BD11 and BD99.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bradford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bradford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bradford, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Dewsbury, Halifax, Liversedge, Huddersfield, Batley, Brighouse, Cleckheaton, Wakefield, Mirfield, Keighley, Shipley and Heckmondwike.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bradford, England
Latest outage, problems and issue reports in Bradford and nearby locations:
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wendy driffield (@driffield107) reported from Leeds, England
@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
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Rachel O'Leary (@racholeary_) reported from Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
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theslickster (@66slick) reported from Gildersome, England
@virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!
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Michael Edwards (@MENorthAffinity) reported from Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
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Ross Murgatroyd (@Rosscopco) reported from Bradford, England
@virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..
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Nursey blue eyes! (@LoosemoreMarie) reported from Mirfield, England
@reece_dinsdale @virginmedia Cancel
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mark gunn (@markgun61134653) reported from Halifax, England
@virginmedia saying my network Ethernet cable but it isn’t and it was ok last night so what’s happening
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Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
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Michael Edwards (@MENorthAffinity) reported from Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
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Michael Edwards (@MENorthAffinity) reported from Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
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Sumboiii (@SUMBoiii_) reported from Wakefield, England
@virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold
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Adam Morton (@_SirMorton) reported from Bradford, England
@virginmedia disappointing hour &45 mins spent on phone. You couldn’t rearrange installation, fair enough. But when I asked for a replacement SIM, mine had never arrived, inferring that I am lying, need to run a fresh credit check and my price would go up if I didn’t, scandalous!
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England
@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
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Becky Firth (@BeckyFirth76) reported from Southowram, England
@virginmedia Hi. I've phoned and it says there are no problems in my area. The lights (2)on the TV box keep flashing red and 1 flashes orange. It's a pain as mobile coverage is awful here so I dont have any internet unless I'm pointing my phone at the sky like a loony!!!
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Sumboiii (@SUMBoiii_) reported from Wakefield, England
@virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Moylan (@markmoylan) reported
@virginmedia I have been told every day there is no fault! Then that the signal from my hub is too low. Friday when the tech was coming would be two weeks! Now what? I’m left two weeks down the line with nothing! There is clearly something else a going on
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Hélène LDP (@blondie_helene) reported
Hey @virginmedia, could you explain to me why pay £60 per month, for no internet access? It is not getting better, it’s actually getting worst! Your service is a proper joke! Because of that, the heating system in our house doesn’t work properly and we have a little baby!
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marie wood (@mariemrswood) reported
@virginmedia Hi, I’ve reset network, signed in and out of icloud, changed the number on phone setting, turned off/on but now stuck as imessages aren’t working it is buffering on the number and says waiting for activation - any help appreciated. Thanks
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Alicia Ahmet (@aghorsley) reported
@virginmedia I’ve been trying to resolves this problem since Saturday. Tech support were calling me to help.. they left a voicemail but my phone did not ring for me to answer.
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Budleigh TM 💙 (@budleigh_beagle) reported
@virginmedia ....I’ve contacted your customer support by phone, which took hours & they promised we would be disconnected but still nothing. I’m not paying after 25 Feb! #virginmedia
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danielle roach (@daniell50725302) reported
@virginmedia It’s a bit poor when we can’t even get through to speak to customer services, we’re paying for a service and haven’t had it for 2 days, hopefully they will offer someone off the bill atleast
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Naz Mantoo (@nazmantoo) reported
@virginmedia Made a complaint over 8 weeks ago, and still no response. Apparently I can have it independently reviewed by CISAS as it has been that old! But yet I get a call from your staff yesterday, despite this, who tried to up sell me as a resolution to my complaint. Great service that is
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UK UFC NEWS (@UFC_NEWS_UK) reported
@virginmedia I’ve spoken to 3 members of your team, logged a complaint and been promised 5 callbacks, yet have not had a single call from your team. Why do you think that I should now spend more of my time trying to chat virtually with them? Your team should be calling me to make this right
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Jennifer McGuigan (@JenMcG03) reported
@virginmedia awful customer service. Very disappointed
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🔴📖⚪️ (@ReedGooner) reported from Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.