Virgin Media Outage Report in Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bradford come from postal codes BD2, BD5, BD3, BD1, BD11, BD99 and BD13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bradford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bradford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Huddersfield, Wakefield, Halifax, Batley, Bingley, Dewsbury, Cleckheaton, Liversedge, Skipton, Keighley, Mirfield, Shipley and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Huddersfield |
Internet | |
| Bradford |
Wi-fi | |
| Bradford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bradford, England
Latest outage, problems and issue reports in Bradford and nearby locations:
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄
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Wendy Burn 🌈
(@wendyburn) reported
from
Ilkley, England
@Frostific @virginmedia Its a known issue in Ilkley. They are “working hard”but it’s “really “complex”.
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Paul Farndale 🏴🌧
(@paulthebantam) reported
from
Bradford, England
@DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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James Bairstow
(@Stowy83) reported
from
Bradford, England
@virginmedia Sick of poor customer service
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👻 Ghosty Goo 👻
(@ataraxianautist) reported
from
Guiseley, England
@virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia It’s about tv,broadband and not been treated like a loyal customer everyone spoke to yesterday didn’t want to help n transferred me through to other people without even saying and had to keep explain myself again and again
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia let down again. same thing every year told different things by different people. Sky here I come
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amandeep Singh Brar
(@Amandee32951325) reported
@virginmedia Your engineer worked in our area because i recieved text message ‘’Hi, it's Virgin Media. Just a reminder that we'll be carrying out essential works on our network on Thu 14 Jul, which could interrupt your services since that day my service is down
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P_E__
(@P_E__) reported
@virginmedia Sorry. Again not what was asked. Can you give me the number to speak to someone based in the UK please to go through our issue and cancel please. You must have a complaints team?
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Emma Carr
(@EmmaBabeyy93) reported
@virginmedia No. Said there was no problem but when I did a test on the hub it said it wasn't receiving any single. This is a regular occurance at the moment. Sick of having to reset it
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biamou🇸🇪🇧🇷
(@Poppy_Alexa) reported
@virginmedia That’s just not good enough is it because this entire situation has been caused by the customer service team. I will be escalating this to their manager
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biamou🇸🇪🇧🇷
(@Poppy_Alexa) reported
@virginmedia I obviously can’t connect it to the Ethernet port so the woman on the phone told me she’s send an engineer out on the 8th August. I need an engineer out next week, not the 8th, as I would never have gone with Virgin if you told me I’d be waiting that long for set up
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lisah1974 💙 💛
(@harberlisalfc) reported
from
Stratford, England
@virginmedia is there an issue with broadband. Been down all morning
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biamou🇸🇪🇧🇷
(@Poppy_Alexa) reported
@virginmedia I only joined because Chamille on your live chat said that I could do self install because I was having issues with NOW’s engineer slots. I told Chamille that I only had open reach ports in my house but she said that I was still eligible to do it myself
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MAURICE SAXBY
(@MAURICESAXBY2) reported
Virgin Media has made a significant error by billing me for a service that I had 2 DAYS BEFORE IT FAILED SO THEY BETTER CHANGED THE BILL TO ZERO IT WAS AT BEST 2 HAND EQUIPMENT NO DRILLING BUT WHEN FAILED I WENT TO BOX COVERED IN DUST NORMALLY BOXED EVEN CONTROL HAD BEEN USED
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D
(@dspendy) reported
@virginmedia internet in Slough down again … most of yesterday and day before and before … what is going on???
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P_E__
(@P_E__) reported
@virginmedia Let me try again. It’s taken 5-6 hour long plus phone calls to setup as a new customer due to your errors. After the last one taking 1hr 30 and still not being complete I asked to cancel and leave it