Virgin Media Outage Report in Bradford, England
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The latest reports from users having issues in Bradford come from postal codes BD5, BD4 and BD11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bradford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bradford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Liversedge, Leeds, Bradford, Dewsbury, Cleckheaton, Elland and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
Community Discussion
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Virgin Media Issues Reports Near Bradford, England
Latest outage, problems and issue reports in Bradford and nearby locations:
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Sam Walker
(@SamWalker03) reported
from
Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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Matty Beswick
(@bezzyboy88) reported
from
Leeds, England
Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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sue ellen draper 💙🇺🇦💛
(@suellen2623) reported
from
Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia I’m not a VM customer.
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Phil Turner
(@philter66) reported
from
Leeds, England
Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia That checker like my service doesn't work
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Sam Walker
(@SamWalker03) reported
from
Leeds, England
@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
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Phil Turner
(@philter66) reported
from
Leeds, England
@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ashley hobson
(@9855hobson) reported
@virginmedia your customer service is the worst ive been trying to cancel now for 2 weeks i either do not get through or when i get passed to dissconnections the line cuts off the only way its to cancel the direct debit then wait for your call then !!!!!!
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Caroline Taleb
(@rosa_the_red) reported
@virginmedia I called Billing and they denied receiving the cancellation letter I have been a loyal customer for over 15 years I just could not afford your monthly fees on my state pension now u are charging for a service I cancelled months ago
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Jennah
(@JennahZainab) reported
virgin media wifi is so crap rn eufhfjdjdn and then it’s making my 5G **** too😐💔
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StephenDavidFraser
(@fraser_stephen) reported
@virginmedia To clarify, an issue caused by Virgin Media, and still ongoing in the 6th day (7th tomorrow), and an appointment, which there is text messages stating the date and time, not kept, and rescheduled without notice or agreement by the account holder, doesn't warrant any compensation?
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Tricia 💙
(@LawTRICIA) reported
@virginmedia I have no broadband your techy people are not technical Switch off switch on oh I can’t fix it I’ll need to raise a ticket for a repair… honestly 😡told I now need to wait 24 hours!
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Amanda Grace
(@HRHAmandaGrace) reported
@virginmedia tell me how you send my end of contract notice to the wrong e-mail months after I change my contact info, force me to call to cancel, and when I do, keep me on hold the whole night so it's literally impossible to cancel
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Me...
(@thewithy) reported
@virginmedia No nothing there helps, BBC1 on channel 101 hasn’t worked for months so I have to watch a regional BBC1 and Eurosport is intermittent, it works one day and not the next. Really poor customer service when I have tried to contact too.
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M.
(@MissRia_) reported
@virginmedia are awful! Not been able to do **** all!
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Shaun Vetter
(@ShaunBrimson) reported
@virginmedia my Wi-Fi has been terrible the last few months, any suggestions?
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Simple Life
(@KH4NS) reported
@virginmedia We had no notification for this maintenance and it has presented a long outage we haven’t been able to access broadband for 2 days now and don’t see when this will be resolved !