Virgin Media

Virgin Media Outage Report in Heckmondwike, Kirklees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Heckmondwike, Kirklees, England 07/29/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Heckmondwike, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Liversedge, Cleckheaton, Halifax, Huddersfield, Batley, Barnsley, Haworth, Wakefield, Dewsbury, Brighouse and Mirfield.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomBradford Internet

Community Discussion

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Virgin Media Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

  • JaviEnNZ Javi 💙💛 ۞ (@JaviEnNZ) reported from Halifax, England

    Under no circumstances ever sign anything with @virginmedia. It's probably the worst company I've ever dealt with.

  • a8dullah_mulla Abdullah Mulla (@a8dullah_mulla) reported from Heckmondwike, England

    @virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔

  • ThomasGaddPhoto Thomas Gadd (@ThomasGaddPhoto) reported from Wrose, England

    @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

  • saffysaffron Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !

  • RichardBest6 Richard Best (@RichardBest6) reported from Ovenden, England

    @virginmedia is there currently a problem with broadband in HX30LZ?

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

  • rosiehat Rachel Hatfield (@rosiehat) reported from Wrose, England

    @vmbusiness Have we got any updates on this outage please? #Timeismoney #business

  • Hannahlufc Hannah Louise (@Hannahlufc) reported from Leeds, England

    @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

  • westerby1 Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England

    @virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?

  • saffysaffron Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

  • SheltonAndy Andy Shelton (@SheltonAndy) reported from Heckmondwike, England

    Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

  • saffysaffron Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Bradford, England

    @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

  • JayDS87 Jay Smith (@JayDS87) reported from Halifax, England

    @virginmedia Service status website page won’t load even on my phone service provider. I have reset my router twice. Still happening.

  • JayDS87 Jay Smith (@JayDS87) reported from Halifax, England

    @virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……

  • westerby1 Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England

    What #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.

  • MartinCaine Martin Caine (@MartinCaine) reported from Huddersfield, England

    @virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?

  • Bexwa Rebecca (@Bexwa) reported from Dewsbury, England

    @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

  • WhinmoorWhite Polski 💙💛🤍 (@WhinmoorWhite) reported from Halifax, England

    @virginmedia any news on issues in Calderdale / Copley HX3 0 area? More off than on today despite there being a white light on the router as normal. Help!

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CleanzineEditor Jan Hobbs (@CleanzineEditor) reported

    @mickharkin68531 @virginmedia Whenever folk post on social media that they're looking to change their provider, locals response with recommendations/steer clears & often include prices they pay. It certainly doesn't look as if I've been saving 40%! I'd happily pay more for a good service though

  • AlisonLMercer Ali Mercer (@AlisonLMercer) reported

    @virginmedia I've been told by your tech support that I won't be able to access my emails for 48 hours because of issues your end with the Virgin Media O2 ID process. I think you ought to be upfront about telling customers that there's a major issue.

  • AlisonLMercer Ali Mercer (@AlisonLMercer) reported

    @WhichUK have you heard about the latest epic email fail from @virginmedia and @O2? Something to follow up next time you survey the best and worst broadband & email providers...

  • AlisonLMercer Ali Mercer (@AlisonLMercer) reported

    apparently there's an absolute disaster with email service following the merger of @O2 and @virginmedia - is anyone else out there affected? #virginmedia #seewhattheycantdo

  • moo2n bella4001 (@moo2n) reported

    @ianp1569 @virginmedia @DisneyPlusUK Yes they are I have no service for 12 days and all they can do is broken promises . Their service is terrible and their staff knows nothing .This company pretend they are in the UK but they are in India and their staff are rude and obnoxious O am changing to BT broad band .

  • moo2n bella4001 (@moo2n) reported

    @virginmedia DONT DO THE MISTAKE I DIDBY JOINING VIRGIN MEDIA IT IS THE WORST SERVICE ONE CAN GET . I DONT HAVE SERVICE FOR 12 DAYS AND DOES NOTHING ARPART FROM LIES AND BAD MANNERS THEY TREAT THEIR CUSTOMERS VERY BAD WITH NO RESPECT .I AM CHANGING TO BT THEY ARE CHEAPER AND BETTER

  • ShirleyNzeh The Real Lady Shirl 👑 (@ShirleyNzeh) reported

    @virginmedia is the prime example of poor customer outcomes. Following their systems migration with @O2, they are issuing bills they cannot explain and charges for 'unreturned' equipment that has been returned. All this, while over relying on #ChatBots and operating process that leave them unable to verify customers based on data viewable within the customers' dashboards. How?! This reminds me the issue with the #PostOffice. Save yourself the hassle and find another provider. #VirginMediaI are useless and will frustrate you!

  • jigri Hathi (@jigri) reported

    @virginmedia Moving to 360 has completely destroyed my trust in Virgin Media, remote doesn’t work, engineer attended and just left, and the situation is worse then before. Disgusting. I want to cancel my contract as Virgin Media has broken it’s contract by not providing the service.

  • hannalfowler Hanna Fowler (@hannalfowler) reported

    @virginmedia I keep getting non stop sales calls from Virgin Media daily!! I’ve picked up and said I’m not interested in any new deals at the moment - I was rudely hung up on a few days ago…the calls continue. Not a great customer service tactic really, it’s now just v. annoying

  • TRAVOLTACUSTOM takumitchy 🍉 (@TRAVOLTACUSTOM) reported

    I’ve been stuck in a loop between @virginmedia and o2 saying the address isn’t the one they have on file for my Virgin Media O2 ID. Now seeing hundreds of people have this issue, and how I cannot pull out of a contract as I can’t even access my account, this really sucks