Virgin Media

Virgin Media Outage Report in Heckmondwike, Kirklees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Heckmondwike, Kirklees, England 03/29/2024 07:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Heckmondwike, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Bingley, Halifax, Barnsley, Cleckheaton, Mirfield, Huddersfield, Dewsbury, Wakefield, Liversedge, Keighley, Brighouse and Shipley.

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City Problem Type Report Time
United KingdomLeeds Phone
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomBatley Total Blackout
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia can you advise me if there is internet issues in LS17 till the 28th?

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia getting really fed up of my 200mbps super fast broadband that cannot play video on my Firestick. Getting 4-5 Mbps & loads of buffering. So soooooo slow #getmeoutofthis

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia no service again in BD9

  • turtleshead1962 Peter Chapman (@turtleshead1962) reported from Thornton, England

    Have just been told by @virginmedia the outage in Thornton will last til 29th September. This company are a complete joke

  • Fernoxchris1 Chris Broadbent (@Fernoxchris1) reported from Leeds, England

    @GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Customer service i can forgive in this climate with people working from home

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England

    @DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...

  • turtleshead1962 Peter Chapman (@turtleshead1962) reported from Thornton, England

    What ******** is up with @virginmedia in Thornton area. Money grabbing bastards are quite happy to charge an extortionate fee for their **** service yet do sod all to fix problems

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.

  • SusannaMFL Susanna (@SusannaMFL) reported from Leeds, England

    @virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Wakefield, England

    @philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate

  • mcchalk Martin Chalk (@mcchalk) reported from Bingley, England

    @virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Leeds, England

    @virginmedia would you text to tell a customer there are payment issues?

  • ncawthray Nigel Cawthray (@ncawthray) reported from Leeds, England

    @virginmedia @PlayAvengers Doesn't work

  • turtleshead1962 Peter Chapman (@turtleshead1962) reported from Thornton, England

    @virginmedia There has been no service since 11 am yesterday and just bland "we're doing our best" pre recorded messages on 150

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stjswain Steve (@stjswain) reported

    Looks like #virginmedia is down. Again.

  • natashamelissa_ Natasha Melissa (@natashamelissa_) reported

    @virginmedia I work from home and have had to use my mobile data. Are we going to get a refund for loss of service?

  • analoofanteater Ems Curtis (@analoofanteater) reported

    @virginmedia Really convenient that your website is down, as is your phone number. Can't log this being down at all now. Good job guys.

  • hazyEU hazy (@hazyEU) reported

    @virginmedia bro fix it

  • LeeAlle52504651 Lee Allen (@LeeAlle52504651) reported

    @virginmedia Return our damn money we give you every month.... this **** service is regular occurance.. and if you dont know it, then u leading to disaster

  • sarahstogden02 Sarah stogden (@sarahstogden02) reported

    @virginmedia Those of us with kids are not ok send help

  • jasonpower50 Jasonpower50 (@jasonpower50) reported

    @virginmedia , got no WiFi as we think we have been hacked. None of your customer service numbers work. How can I get this sorted.

  • iceph1re Wayno (@iceph1re) reported

    @virginmedia Slightly off topic but for those who’ve had intermittent issues for a long time - I’ve found that their routers are just terrible. I use a branded router for my WiFi and put their router into modem mode. Works 100 times better. Not much good for todays sh!t show, mind.

  • FazLovesTweets Faz (@FazLovesTweets) reported

    @virginmedia How long will this last? Highly embarrassing that you can locate and rectify the problem! It has affected everyone nationally! Why can’t we get through to Virgin media by phone?

  • Tesz Therese (@Tesz) reported

    @virginmedia Can’t even register loss of service as your website is either not working or overloaded