Virgin Media outages and service status in Heckmondwike, England

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heckmondwike, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heckmondwike, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Leeds, Wakefield, Liversedge, Barnsley, Huddersfield, Normanton, Bradford, Yeadon, Cleckheaton, and Brighouse.

City	Problem Type	Report Time
Batley	Internet	1 hour ago
Halifax	Internet	11 hours ago
Halifax	Internet	1 day ago
Halifax	Wi-fi	1 day ago
Halifax	TV	1 day ago
Halifax	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

• 
  Lisa Lavelle (@Lisalav22) reported 4 minutes ago from Guiseley, England

  @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 4 minutes ago from Huddersfield, England

  @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  Hannah Louise (@Hannahlufc) reported 4 minutes ago from Leeds, England

  @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

• 
  Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported 8 minutes ago from Thornton, England

  @virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?

• 
  Michael Collinson (@Mcollinson72) reported 9 minutes ago from Wakefield, England

  Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

• 
  Andy Shelton (@SheltonAndy) reported 11 minutes ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

• 
  sue ellen draper 💙🇺🇦💛 (@suellen2623) reported 14 minutes ago from Leeds, England

  @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

• 
  Michael Edwards (@MENorthAffinity) reported 15 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 18 minutes ago from Keighley, England

  @virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.

• 
  The Churchill (@Churchill0782) reported 18 minutes ago from Wakefield, England

  @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 22 minutes ago from Keighley, England

  @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 22 minutes ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Lisa Lavelle (@Lisalav22) reported 23 minutes ago from Guiseley, England

  @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

• 
  Rebecca (@Bexwa) reported 30 minutes ago from Dewsbury, England

  @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 33 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Andrew English (@andy_english) reported 38 minutes ago from Dewsbury, England

  @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

• 
  Jordan (@jordfcs) reported 44 minutes ago from Bradford, England

  @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

• 
  michael (@r5008) reported 44 minutes ago from Greetland, England

  @virginmedia is your brodband down at the moment Hx5 area ?

• 
  Helen Rafferty 💙 (@HelenRaffTVN) reported 45 minutes ago from Shelf, England

  @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

• 
  Jay Smith (@JayDS87) reported 46 minutes ago from Halifax, England

  @virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul THORNE (@harrewis) reported 12 seconds ago

  @virginmedia Unacceptable…should be offering compensation to customers for failing to provide the service being paid for.

• 
  VLP FinalTilt / Luke Squires (@TheFinalTilt) reported 1 minute ago

  Seriously **** @virginmedia

• 
  JS (@shezzey) reported 1 minute ago

  @bmstewart2004 The modern equivalent of **** Turpin,I've successfully switched to Virgin Media after 20 yrs with Sky who demonstrated less than zero customer retention acumen F*ck em.

• 
  K1138K (@k1138_k) reported 3 minutes ago

  Please fix the internet in sk6 constant drop outs and disconnects @virginmedia

• 
  Chris Cooper 💚📻📺🎓⚽🏈 (@ChrisCoopsSport) reported 7 minutes ago

  Great start to the season for @virginmedia with red button games not working properly. Oh, it's not the Premier League so it doesn't matter.

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 7 minutes ago

  @virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix

• 
  brighton yellow (@brightonyellow) reported 7 minutes ago

  @oufc_sam @virginmedia Correct. Still not working. And reading luton also.

• 
  Moss (@Mossy_the_Jack) reported 12 minutes ago

  @craigy1977 @bmstewart2004 @virginmedia When your contract is due for renewal tell them you're done & you're not paying £100 any more I did & got my bill down to £64 18 months later I did it again, got a speed increase from 300mb to 1.2 gig, Netflix & price down to £53 Might not be £12 but it's a saving

• 
  StrukturaEngineering (@StrukturaEng) reported 15 minutes ago

  @DuggyStand @virginmedia @SkySports 28th is anticipated date of the fix.

• 
  David Gardner (@LeylandDavid) reported 19 minutes ago

  @virginmedia No problem. I believe in calling out poor service, and passing on compliments when required. Although the service was out all night and all morning, you came through for us when it mattered. I'd have been stuffed if it had been a work day, as I work from home. Well done today.