Virgin Media outages and service status in Heckmondwike, England

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heckmondwike, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heckmondwike, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Leeds, Batley, Barnsley, Wakefield, Huddersfield, Normanton, Holmfirth, Dewsbury, Keighley, and Cleckheaton.

City	Problem Type	Report Time
Halifax	Wi-fi	17 hours ago
Bradford	Internet	19 hours ago
Leeds	Internet	1 day ago
Halifax	Internet	2 days ago
Batley	Internet	2 days ago
Batley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

• 
  Abdullah Mulla (@a8dullah_mulla) reported 25 seconds ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  Dean Gledhill (@deangledhill) reported 3 minutes ago from Leeds, England

  @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 5 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Nigel Jolly (@Nigel_BigNn) reported 6 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Ashley Hirst (@ashleyhirst15) reported 12 minutes ago from Bradford, England

  @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

• 
  Matthew Preston (@MatthewJP2014) reported 12 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  inky-paper (@PaperInky) reported 21 minutes ago from Greetland, England

  @virginmedia I’m not a VM customer.

• 
  Sam Watts (@SamWatt30745054) reported 30 minutes ago from Barnsley, England

  @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 32 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  Thomas Gadd (@ThomasGaddPhoto) reported 32 minutes ago from Wrose, England

  @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

• 
  Guy Leech (@guyrleech) reported 35 minutes ago from Wakefield, England

  @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

• 
  Jay Smith (@JayDS87) reported 37 minutes ago from Halifax, England

  @virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 43 minutes ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Jay Smith (@JayDS87) reported 47 minutes ago from Halifax, England

  @virginmedia Service status website page won’t load even on my phone service provider. I have reset my router twice. Still happening.

• 
  Lisa Lavelle (@Lisalav22) reported 50 minutes ago from Guiseley, England

  @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

• 
  Guy Leech (@guyrleech) reported 51 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

• 
  The Churchill (@Churchill0782) reported 52 minutes ago from Wakefield, England

  @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

• 
  Sam Watts (@SamWatt30745054) reported 52 minutes ago from Barnsley, England

  @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

• 
  Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported 56 minutes ago from Thornton, England

  What #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.

• 
  BCB 106.6fm (@bcbradio) reported 58 minutes ago from Bradford, England

  18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samina Masood (@Samina_masood3) reported 3 minutes ago

  @VirginMedia We’ve had complete loss of internet since 2/5/26 due to broken cable, yet no proper fix or technician visit despite repeated promises. Instead, you sent someone to “clean router” & logged it as speed issue not total outage. This is unacceptable. Plz resolve urgently.

• 
  Diplo (@loldiplo) reported 4 minutes ago

  @virginmedia Already got one booked in. I will be complaining however as you already are charging a substantial amount for a service you’re clearly incapable of providing.

• 
  Vee (@MeAndTheCloudss) reported 6 minutes ago

  So I guess I am not the only one who is having problems with @virginmedia today and the past couple of WEEKS.....💔 Honestly what is going on.....

• 
  kelly (@kelly_twidale) reported 6 minutes ago

  @virginmedia So things like iplayer will no longer work after 2nd of June ? The problem with a 360 is it doesn’t have recording capabilities which is the main purpose of the v6 it’s ok upgrading the systems but a lot of people like my parents still record not stream

• 
  Peter mcclurg (@peter_mcclurg) reported 8 minutes ago

  @virginmedia your app says intermittent issues yet your call centre automated response says no issues Utter shambles of a company.

• 
  Hatz (@DevilHatman) reported 10 minutes ago

  @virginmedia what on earth is going on? My upload speed has been dogshit since Friday/Saturday. Today along it's dropped from about 25mb/s to less than 10mb/s. All your site says is "intermittent issues in the area"... which is so regular its utterly redundant now

• 
  John Cameron (@bhoyjohn1888) reported 10 minutes ago

  Dear Lord. Virgin media. Crap. No one answers the phone.

• 
  Crckersmckerx (@crackersmackerx) reported 12 minutes ago

  DOWN WITH CORPORATIONS (My virgin media is down)

• 
  Pete Bradbury (@PeteBradders) reported 15 minutes ago

  @virginmedia @DisneyPlusUK I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  Brendan (@sabrevan) reported 17 minutes ago

  @virginmedia Please answer the question - what is the reason for the problem?