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Virgin Media outages and service status in Heckmondwike, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Heckmondwike, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 7, 8:09 PM GMT+1.
  • 59% Internet (59%)
  • 20% Wi-fi (20%)
  • 9% TV (9%)
  • 6% E-mail (6%)
  • 4% Total Blackout (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heckmondwike, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heckmondwike, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Halifax, Batley, Barnsley, Bradford, Wakefield, Leeds, Brighouse, Cleckheaton, Liversedge, Yeadon, Huddersfield, Pudsey, Holmfirth, and Dewsbury.

CityProblem TypeReport Time
Normanton Internet 8 hours ago
Halifax Internet 14 hours ago
Batley E-mail 20 hours ago
Normanton Phone 1 day ago
Batley Internet 2 days ago
Batley Internet 3 days ago

Nearby cities with recent reports

Batley

13 recent signals

20 hours ago
Normanton

3 recent signals

8 hours ago
Halifax

3 recent signals

14 hours ago
Barnsley

1 recent signals

4 days ago
Bradford

1 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

  • r5008
    michael (@r5008) reported from Greetland, England

    @virginmedia is your brodband down at the moment Hx5 area ?

  • deangledhill
    Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

  • Laney322
    Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, England

    Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia

  • Aidan1964
    Aidan Carey (@Aidan1964) reported from Wakefield, England

    @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

  • r5008
    michael (@r5008) reported from Greetland, England

    @virginmedia is virgin media broadband down ?

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Bradford, England

    @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

  • JudgeDrokk
    Judge Drokk | Mark Hellewell (@JudgeDrokk) reported from Darton, England

    @virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.

  • jordfcs
    Jordan (@jordfcs) reported from Bradford, England

    @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

  • SiDay14
    Simon Day (@SiDay14) reported from Dewsbury, England

    @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

  • annie7hudds
    anne l (@annie7hudds) reported from Fenay Bridge, England

    @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

  • paul_phillips83
    Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

  • Laney338
    Laney_33 (@Laney338) reported from Thornton, England

    @VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia

  • PaperInky
    inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

  • Nigel_BigNn
    Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

  • Barry80901949
    Barry (@Barry80901949) reported from Bradford, England

    @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CCalnorth29046
    calnorth (@CCalnorth29046) reported

    @ABridgen Pleased to see they blocked Virgin Media as well. The poor old bumbellina's will be starved of some perverse "Delight". 🤪

  • anandcheam
    Anand Gupta (@anandcheam) reported

    Hi @virginmedia do not mess up internet connection on Mexico game. I have friends coming over. Sort out whatever issues you have to before that !!! I have been customer for 10 years but will migrate if you mess up this time !!

  • chrisgibbons31
    kikidabon (@chrisgibbons31) reported

    @virginmedia my Internet connection gas just turned off.. is there s problem in the mk43 area?

  • Dylan93053349
    All things UFO (@Dylan93053349) reported

    @virginmedia you are the biggest disgrace of all time . Engineer no show on Friday, even admitted you didn’t bother to send him because of an outage in the area , so a conscious no show. 5 days without wi fi !@MartinSLewis

  • LessGrumpy
    GrumpyByName 🇮🇱 (@LessGrumpy) reported

    @virginmedia I’ve had an email response to my complaint. It was entirely unsatisfactory but unfortunately I can’t reply to it as it’s from a no reply email. The only way I can reply is by phone. I am deaf. Phone is my last choice communication method. I really struggle with it. Anyway I’ve

  • HewanMcCarthy
    Hewan (@HewanMcCarthy) reported

    @virginmedia Link doesn’t show an outage, just spoke to one of your employees on the phone who said there is an outage in my area that doesn’t show up. Says everything

  • shauny67
    Shaun (@shauny67) reported

    @virginmedia @StevePi15233586 The issue would be their servers potentially blocked the account for some reason like too manh attempts to loginSuggest forget Virgin Mail set up a Gmail account & when finally get in forward to Gmail in meantime send the people that would contact you the new Gmail email address

  • NtantuNow
    NTANTU (@NtantuNow) reported

    @virginmedia Ffs you would have some internet issues on a sunday when the WC match it on. Can’t speak to anyone! Issue has been going on all day! Fix it!

  • stoneycatt
    Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported

    @ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?

  • KarenF55078163
    KarenF (@KarenF55078163) reported

    @virginmedia Virginmedia broadband and other services are, once again, down in the postcode NW1 9TY (from 10.00 this morning). This is the third time in two weeks. According to their updates, the estimated repair time is 8 July at 15.07 !