Virgin Media Outage Report in Heckmondwike, Kirklees, England
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The latest reports from users having issues in Heckmondwike come from postal codes WF16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Heckmondwike, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Heckmondwike, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Shipley, Brighouse, Barnsley, Cleckheaton, Dewsbury, Huddersfield, Wakefield, Halifax, Keighley, Batley, Heckmondwike, Liversedge and Bingley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Bradford |
TV | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Heckmondwike, England
Latest outage, problems and issue reports in Heckmondwike and nearby locations:
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I want to watch #Gogglebox but I can’t because @virginmedia is shit!! Like actually really rubbish. It’s not a one off it’s a regular occurrence, either the broadband is down or the TV.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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Anthony
(@AnthonyyBurke) reported
from
Dewsbury, England
@virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.
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Adam Findlay
(@SaltBrewAdam) reported
from
Bradford, England
I’m so fed up with @virginmedia. Three days now I’ve tried to call to pay my bill. And for three days I’ve been sat on hold for a stupid amount of time. I’m bloody busy for god sake I don’t have time for this nonsense! So glad I’ve left.
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joe brownbill
(@joebrownbill) reported
from
Wibsey, England
@virginmedia I have a full media package and need to reduce down to internet only.
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joe brownbill
(@joebrownbill) reported
from
Halifax, England
@proudtgirl @virginmedia It's a truly awful system
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Eric Hudson
(@erichudson1984) reported
from
Bradford, England
@virginmedia The fault has corrected itself my point is that this keeps happening and sometimes have also lost phone and internet. This is awful service
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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Subham mukherjee
(@msubham03) reported
from
Huddersfield, England
Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews
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Eric Hudson
(@erichudson1984) reported
from
Bradford, England
@virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider
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Clare doyle
(@Claredo91857219) reported
from
Barnsley, England
@Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x
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Carl.
(@cgagg) reported
from
Birkenshaw, England
@OBiW4NSHiNOBi @virginmedia Lol. In a bad way.
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David Shaw
(@davidjfshaw) reported
from
Bradford, England
@virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Flynn
(@jasondflynn) reported
@virginmedia Hi no problem; it was encouraging me to go to bed! What happened just out of interest any idea?
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Trish
(@TrishnaNaik) reported
Please be careful people, there is a scam/hoax caller claiming to be from a @virginmedia call centre saying that you have a bad internet connection and then trying to get you to download invasive software (anydesk and litemanager) that gives them access to your personal devices.
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🌱⚡Spartan Goddess 😺 ♏
(@spartan_goddess) reported
@virginmedia Without Internet it's running v slow through my mobile data but what are the links please?
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Danny Twiss
(@TwissDanny) reported
@virginmedia hi can somebody please respond just spent 50 mins on hold to be cut off so far today spent 2hours on hold on phone and an hour on hold webchat I just want some help
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Kevin Gannon
(@kgannon1) reported
@virginmedia Yes justwifi. We don’t use wired connections here. They have tried to fix it using a network setting but doesn’t seem to be working
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Alan Halsall
(@alanhalsall) reported
@virginmedia I have spent a total of 1hr in the phone today trying to report fraud and still not managed to speak to anyone who can help ? 😡
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Ruth Merrington
(@RedDoorPhoto) reported
Hey @virginmedia my parents have no no WiFi for 3 days. They call the incident line, there’s no fault. Technician tells them there’s no issue, yet there is. It’s been turned in and off, as have all their devices. Can we get some help please?
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Nick Stewart
(@colonelstewart) reported
@virginmedia I have spent 40 mins going round and round in ever increasing circles trying to speak to human being with no success I want to renew my account so perhaps you can help on here ?
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Jen Clowes
(@jensven) reported
@virginmedia still no connection after 6 hours!! How is this improving my broadband service? I've lost nearly a whole day's work. I need to speak to someone but cannot get through on your phoneline. It is a joke
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡