Virgin Media Outage Report in Heckmondwike, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Heckmondwike, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Heckmondwike, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Cleckheaton, Bradford, Bingley, Huddersfield, Halifax, Mirfield, Barnsley, Dewsbury, Liversedge, Keighley, Brighouse, Batley and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Wakefield |
Total Blackout | |
| Leeds |
||
| Cleckheaton |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Heckmondwike, England
Latest outage, problems and issue reports in Heckmondwike and nearby locations:
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Gavin Rees Dance
(@gavinr77) reported
from
Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia Down again
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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kevin
(@madkev83) reported
from
Halifax, England
@virginmedia Hi yes said there was issues with all my services was supposed to be fixed by 6.05am but still happening now
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia It’s gone down again 🤬- HD4 postcode
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia
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Charles R
(@chazpr) reported
from
Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out
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Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Myles
(@Myles__Stephens) reported
@virginmedia It says no known issue but I’m not the only one in the area with this probably or has reported it, for the past week it’s constantly gone off Sometimes for hours on end
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Mary
(@MarySequera) reported
@virginmedia It is my broadband router. I moved out of my place and had to cancel your services.
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Monil 💙
(@Monza972) reported
@virginmedia I've tried explaining this multiple times & every support staff replies with "you're getting your advertised speeds, we can't do anything about it". That's not the problem I am describing to them hence my anger because I keep getting a scripted reply back. It's not good enough.
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Leon Spight
(@leonspight) reported
@HamptonPN @virginmedia I’m in TW12 and had no issues today.
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Broken Soul
(@BrokenSoul_2020) reported
@virginmedia who do I speak to to make a complaint about the disgusting treatment my elderly mother (a customer of yours for 30years) has received from your company and one of your engineers that visited her today? #appalingcustomerservice
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Juri
(@gesichtzeintopf) reported
@virginmedia Yes, of course. That’s all you ever say. 2 weeks ago, there was some downtime during business hours due to maintenance. Seems like your teams maintained the broadband to the ground. Now we just have to wait until it’s back. Easily the crappiest broadband service in the UK.
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Katie
(@sacha_levyfan) reported
@virginmedia What happens if she can’t remember the login or password can you set up a new account
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Gareth Harding
(@harding_gareth) reported
@virginmedia yet you cut us off Until we pay £130 for the services we never had Which wasn’t our fault it was down to you, If your team can’t help who can #Trading standards I just feel so let down
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Samyaa
(@Samyaa_x) reported
@virginmedia It’s strange because every time I’ve had to speak to you guys, the customer service has been poor and not helpful at all. I’ve tweeted about my regret of leaving Sky to join Virgin a few times now
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Monil 💙
(@Monza972) reported
Ffs @virginmedia, dump your so-called support from India because they sure as **** don’t know what I’m trying get help on!