Virgin Media Outage Report in Heckmondwike, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Heckmondwike, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Heckmondwike, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Barnsley, Halifax, Bradford, Brighouse, Dewsbury, Huddersfield, Cleckheaton, Wakefield, Keighley, Batley, Liversedge, Sowerby Bridge, Mirfield and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Barnsley |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Halifax |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Heckmondwike, England
Latest outage, problems and issue reports in Heckmondwike and nearby locations:
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Aaron
(@Logical1966) reported
from
Keighley, England
@virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬
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Yamu Matarr
(@yamu06) reported
from
Leeds, England
@virginmedia. What's happening to the WiFi. Its not working. Reboot twice and still nothing. No info on the app. #virginmedia
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia cannot get through to you to sort a tech issue which has lasted 6months & need to change bill. Tried via a text chat & phoning! Useless service, sort yourself out please
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Micky Padge
(@mickipadgett) reported
from
Dewsbury, England
@deano_marsden @buckall @bobtowngrabman @virginmedia BT sport 6 quid for me and your virgin doesn't work.
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James lyttle
(@Jameslyttle9) reported
from
Dewsbury, England
@diskin182 @virginmedia Reception is shit here on 4g, wish I’d saved some of them magazines now 😂
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Ben Larkin
(@BennyLarks) reported
from
Wakefield, England
@haseeb1986 I did not laugh... quite liked the idea. And was a victim of this stupid virgin media thing last night!
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@faz2206 @virginmedia Honestly if I could move away from them I would. I have en engineer visiting tomorrow, so🤞they sort my issues out.
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Vicky Szulist
(@vickyszulist) reported
from
Brighouse, England
Nothing happens for days then today- a shooting in Brighouse; a large brown cow coming in the opposite direction on my walk through Bradley Woods; my dad being visited by a nurse in full PPE followed by a call from his neighbour to check he is ok and finally virgin media is down
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s rubbish it never works
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia seems to be issues with the on demand and other apps restarted v6 box and router got nothing
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Lennie Thevan
(@LennieThevan) reported
from
Dewsbury, England
Hey @virginmedia When are you guys actually gonna address my now long running complaint as I’m now getting nasty texts from your bots. Worst mistake ever letting you into my home. You should be ashamed of how your representatives treat people
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CG88
(@Cgrundy88) reported
from
Huddersfield, England
@virginmedia hi, my 100mb connection keeps dropping out randomly. There is no set time or set amount of times but it does it every day, usually 3 to 6 times a day. I have reset the hub and it makes no difference. What can I do before I cancel the contract. Please help
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
Looks like Virgin Media internet is down UK-wide. And Animal Crossing won't play ball with my phone tethering to visit a friend's island. Guess it's time for a bath until this is fixed.
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant
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Girish Solanki
(@girishsolanki) reported
from
Leeds, England
@SureshChohan @virginmedia No phone line either , and internet is still down
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Ralph Berry is Distanced🌹🚃
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia No access to your phones Broadband down non internet in Shipley . What's the update Work from home thing..sort of matters
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Jasdeep Singh Degun
(@jasdeepdegun) reported
from
Leeds, England
.@virginmedia I’m sorry but your internet service is absolutely shite 😡
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Yamu Matarr
(@yamu06) reported
from
Leeds, England
Are you having issues again #virginmedia
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@virginmedia Always intermittent! Typical when 2 mobile contracts have come out today, and no tv service either.
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@virginmedia we also ordered an upgrade to M200 on 12 Sep 2019, but it's clear that's never been actioned. Bit pointless though if I cant even get M100 speeds.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
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David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
I don't mind so much that my Internet is down (these things happen) but I do get annoyed when the service status tells me it's fine. I don't know if I should be doing something to fix it. @virginmedia
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Stuart Clarke
(@Clarkey198) reported
from
Hilton, England
@virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????
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Michael May
(@mason458) reported
from
Middleton, England
@MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode
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Matthew Bultitude
(@MattBultitude) reported
from
Camberwell, England
@virginmedia Still not working. The best @virginmedia can say is “have you tried re-booting” it !!! YES - multiple times. Hoping an engineer might come tomorrow. Sadly a very poor service.
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Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@virginmedia Will we be compensated for the outage? Because this is two days now and almost 2 weeks of intermittant, keep dropping out and unplugging and I’m sure you can appreciate many of us are having to work from home atm
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Nizbit LFC*
(@nizbit) reported
from
Kensington, England
@courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here