Virgin Media Outage Report in Heckmondwike, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Heckmondwike, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Heckmondwike, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Barnsley, Halifax, Holmfirth, Dewsbury, Normanton, Leeds, Cleckheaton, Elland, Wakefield and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Total Blackout | |
| Batley |
Wi-fi | |
| Batley |
Internet | |
| Bradford |
Total Blackout | |
| Barnsley |
TV | |
| Batley |
TV |
Community Discussion
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Virgin Media Issues Reports Near Heckmondwike, England
Latest outage, problems and issue reports in Heckmondwike and nearby locations:
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
@virginmedia There has been no service since 11 am yesterday and just bland "we're doing our best" pre recorded messages on 150
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?
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Mike Robertson
(@Mikeyrob73) reported
from
Bingley, England
Hey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
Have just been told by @virginmedia the outage in Thornton will last til 29th September. This company are a complete joke
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Nigel Cawthray
(@ncawthray) reported
from
Leeds, England
@virginmedia @PlayAvengers Doesn't work
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Martin Chalk
(@mcchalk) reported
from
Bingley, England
@virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia getting really fed up of my 200mbps super fast broadband that cannot play video on my Firestick. Getting 4-5 Mbps & loads of buffering. So soooooo slow #getmeoutofthis
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
What ******** is up with @virginmedia in Thornton area. Money grabbing bastards are quite happy to charge an extortionate fee for their **** service yet do sod all to fix problems
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Railton PT
(@IainRailtonPT) reported
Back on hold with @virginmedia @VirginMediaCorp so far another 30 mins after the last 60 mins customer service is worst ever
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Jan Turton
(@janturton64) reported
@virginmedia what is going on with your broadband ? It keeps dropping utter garbage can someone call me please
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Complete Fitness ltd
(@CompleteFitness) reported
@virginmedia @vmbusinesshelp Great so your answer to the issues of getting passed from pillar to post without any solution using your call line is ……… to use the call line. Is your mantra “ if it’s broken, why fix it” Amazing work
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?
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Dane Vear
(@NotsoDANEgerous) reported
@virginmedia are the least honest company in the world! Customer Service is horrible, you just get passed around different departments and one Woman even called me a liar and said the package I have doesn't exist! God I miss @SkyUK
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Terry Bennett
(@terryjbennett) reported
@virginmedia have the worst admin. Moved house 0.5 miles. Simply wanted to have existing contract in the new place. Everything went wrong! Complained. Text this am saying that the Complaints Dept had tried to contact me. No they didn't. Just gets me off that person's case load
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Larson Croft
(@LarsonCroft) reported
@TheShannimal_ @virginmedia If they can’t fix it after like 2/3 tries I think you can leave for free !
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Duncan @ Acorn
(@Duncan_Acorn) reported
If you want to cancel your internet with @virginmedia you can either pay a cancellation fee or wait for 3 months. Once you’ve waited for 3 months, they will then tell you that they have no record of you making the request to end the contract. Are all utility providers con artists
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Mary Branscombe
(@marypcbuk) reported
GB News will be on @virginmedia ? that's a guarantee I never will be...
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flyingcod
(@flyingcod) reported
@virginmedia Recently my broadband connection keeps dropping intermittently. Need a technician to come out however all you can offer me is this Sunday? This is poor customer service.