Virgin Media outages and service status in Heckmondwike, England

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heckmondwike, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heckmondwike, England

The most recent Virgin Media outage reports came from the following cities: Huddersfield, Halifax, Batley, Normanton, Leeds, Holmfirth, Bradford, Wakefield, Barnsley, Dewsbury, Keighley, Cleckheaton, and Shipley.

City	Problem Type	Report Time
Huddersfield	Wi-fi	3 hours ago
Halifax	Wi-fi	21 hours ago
Batley	Internet	23 hours ago
Batley	Internet	1 day ago
Halifax	Total Blackout	1 day ago
Normanton	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 29 seconds ago from Huddersfield, England

  @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  Abdullah Mulla (@a8dullah_mulla) reported 7 minutes ago from Heckmondwike, England

  @virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 8 minutes ago from Keighley, England

  @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

• 
  Judge Drokk | Mark Hellewell (@JudgeDrokk) reported 13 minutes ago from Darton, England

  @virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.

• 
  The Churchill (@Churchill0782) reported 14 minutes ago from Wakefield, England

  @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

• 
  Michael Collinson (@Mcollinson72) reported 16 minutes ago from Wakefield, England

  @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

• 
  sue ellen draper 💙🇺🇦💛 (@suellen2623) reported 19 minutes ago from Leeds, England

  @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

• 
  John Leeson (@Jp_Leeson) reported 20 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 21 minutes ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Javi 💙💛 ۞ (@JaviEnNZ) reported 21 minutes ago from Halifax, England

  Under no circumstances ever sign anything with @virginmedia. It's probably the worst company I've ever dealt with.

• 
  anne l (@annie7hudds) reported 23 minutes ago from Fenay Bridge, England

  @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

• 
  Lisa Lavelle (@Lisalav22) reported 25 minutes ago from Guiseley, England

  @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

• 
  Matty Beswick (@bezzyboy88) reported 31 minutes ago from Leeds, England

  Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

• 
  Sam Watts (@SamWatt30745054) reported 37 minutes ago from Barnsley, England

  @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 42 minutes ago from Leeds, England

  @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

• 
  inky-paper (@PaperInky) reported 42 minutes ago from Greetland, England

  @virginmedia I’m not a VM customer.

• 
  Jim Johnson (@jim_johnson24) reported 42 minutes ago from Shepley, England

  @virginmedia 7 days and still no @O2 resolution

• 
  Paul David Phillips (@paul_phillips83) reported 47 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 48 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 48 minutes ago from Keighley, England

  @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alloqui Strix (@AlloquiStrix) reported 5 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  r (@gtgrach) reported 7 minutes ago

  @virginmedia @Virgin my broadband has been down for almost 12 hours. The issue was raised via telephone and on the website at 3pm today, the fix time keeps going up by an hour each time on the website and still nothing resolved!!!! Absolute joke!!! FIX IT!!!!!!! USELESS PRICKS

• 
  Alloqui Strix (@AlloquiStrix) reported 10 minutes ago

  @virginmedia and another update just received saying it will be fixed today. Honestly, make your mind up. The BB service is excellent when it works. When it doesn't you guys seem to take a trip to the local brewery and drink lemonde!

• 
  jambino (@Jambino6_) reported 14 minutes ago

  @virginmedia YAP YAP “problems in my area yap yap” same problems every week mate, same ****** response on the phone oh I’ll do test blah blah blah. Horrible customer service, horrible wifi 🥱

• 
  Claire Mawdesley (@ClaireMawdesley) reported 16 minutes ago

  @virginmedia just had a shocking experience trying to query my package involving a house move. Do you not have any staff you can discuss things with anymore? Or is it all AI as the answers I got made no sense. So I've asked to cancel.

• 
  Martin Lawton (@MartinLawton) reported 16 minutes ago

  @virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse

• 
  Jemski (@jemski7) reported 16 minutes ago

  @virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.

• 
  Karen Cheney (@loubylou60) reported 17 minutes ago

  @virginmedia your customer service is abysmal- sort it out

• 
  tim.. (@timmorr17294439) reported 21 minutes ago

  @formerprisoner_ @virginmedia you think I've not called them you idiot I know that stupid fact we're not all thick. **** off to another supplier you moaning muppet ...

• 
  Thomas White (@DebisGarcia) reported 21 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies