Virgin Media Outage Report in Heckmondwike, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Heckmondwike, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Heckmondwike, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Bradford, Halifax, Huddersfield, Batley, Bingley, Dewsbury, Barnsley, Cleckheaton, Liversedge, Keighley, Mirfield, Shipley and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Wakefield |
Internet | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Heckmondwike, England
Latest outage, problems and issue reports in Heckmondwike and nearby locations:
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@virginmedia Are tv services down in Leeds 9 area. Been going on and off last 2 days
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CG88
(@Cgrundy88) reported
from
Huddersfield, England
@virginmedia hi, my 100mb connection keeps dropping out randomly. There is no set time or set amount of times but it does it every day, usually 3 to 6 times a day. I have reset the hub and it makes no difference. What can I do before I cancel the contract. Please help
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@virginmedia we also ordered an upgrade to M200 on 12 Sep 2019, but it's clear that's never been actioned. Bit pointless though if I cant even get M100 speeds.
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@faz2206 @virginmedia Honestly if I could move away from them I would. I have en engineer visiting tomorrow, so🤞they sort my issues out.
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
@virginmedia Internet is back but patchy. My Cisco VPN for work has been disconnecting and reconnecting periodically all day as the service fluctuates. Luckily I've been able to work around it for now, but it does concern me as I have some very important international meetings coming up.
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Micky Padge
(@mickipadgett) reported
from
Dewsbury, England
@deano_marsden @buckall @bobtowngrabman @virginmedia BT sport 6 quid for me and your virgin doesn't work.
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Jasdeep Singh Degun
(@jasdeepdegun) reported
from
Leeds, England
.@virginmedia I’m sorry but your internet service is absolutely shite 😡
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Dean
(@deanclough200) reported
from
Huddersfield, England
Is anyone having issues with #virginmedia I have zero internet at the min 🤔 #virginmediadown #internet #uk
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s rubbish it never works
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia seems to be issues with the on demand and other apps restarted v6 box and router got nothing
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Yamu Matarr
(@yamu06) reported
from
Leeds, England
Are you having issues again #virginmedia
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant
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Warwick Andrews
(@wozandroos) reported
from
Leeds, England
@TomHuelin1 @virginmedia @vmbusiness Been ‘unstable’ all day ... in home office & home #frustrated
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Lennie Thevan
(@LennieThevan) reported
from
Dewsbury, England
Hey @virginmedia When are you guys actually gonna address my now long running complaint as I’m now getting nasty texts from your bots. Worst mistake ever letting you into my home. You should be ashamed of how your representatives treat people
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
@virginmedia Hi, no it's been saying everything is fine since the last time I was able to access it (as you can see from my initial tweet the webpage was also down and inaccessible during the main outage last night)
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Ben Larkin
(@BennyLarks) reported
from
Wakefield, England
@haseeb1986 I did not laugh... quite liked the idea. And was a victim of this stupid virgin media thing last night!
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia cannot get through to you to sort a tech issue which has lasted 6months & need to change bill. Tried via a text chat & phoning! Useless service, sort yourself out please
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theslickster
(@66slick) reported
from
Gildersome, England
@virginmedia please , please , please let me cancel my contract !!!!, even on the website it doesn’t give a f—king option Jesus Christ , Branson if I ever see you in person !!!
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
@virginmedia The page for this is broken again and won't let's us access it. We get the "oops this page is broken" error.
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Gurdev Singh
(@GurdevSingh456) reported
from
Leeds, England
@virginmedia fix the bloody internet already 😡!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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robert leigh
(@dobsterrock) reported
@virginmedia Have you got a timeframe of when the issue is fixed please
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𝗕𝗹𝗮𝗰𝗸 𝗦𝗵𝗲𝗲𝗽:
(@AB1ackSheep) reported
@LeanneLowe88 @damien_99 @virginmedia Guildford is down #virginmedia
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Kurtis
(@Kurtis74101171) reported
@virginmedia My internet is now down has been for 3 days and the engineer is saying its down everywere what is going on some people work from home
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LK
(@LaurenKetchley) reported
@karentomkins5 @virginmedia Looking at social media is a nationwide thing! Someone said there should be a resolution by 8.35pm tonight :/
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Yewatt
(@yewatt) reported
@virginmedia To be fair, I’ve had years of fast trouble free broadband + TV. This is the first time in my memory the tv gone down like this. Try talking to sky customers about their internet and tv experiences. It’s lots worse. Never an issue getting hold of someone when I need. Sky lot worse
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Richard - Entrepreneur & progressive 🇨🇦 🇵🇸
(@Montrealbloke) reported
@Alomgrr @virginmedia I know. Sorry, working fine in Montreal. So is TV. Guess that doesn't help!!!
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John
(@GrumpyPandaF1) reported
@virginmedia Hi,no problem,yes I am for about 12 Months now. It's only scam calls I seem to get since I signed up. Unless prearranged with a real Company.
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Beth Ridpath
(@BRidpath) reported
@virginmedia Clapham SW4 TV down....
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Pamela Waddell
(@pimm129) reported
@virginmedia At least someone was able to report it. I couldn't get thru on the phone and the website is down.
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Ian Hartley
(@hartpedal) reported
@virginmedia Absolutely amazed at folks reaction. "Why don't they tell us whats wrong", "website down as well", " Can't get through to helpdesk" It's obviously a major problem affecting lots of customers. How many people do you think they employ to answer the phones? Just let them get with it