Virgin Media Outage Report in Brighouse, Calderdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Brighouse come from postal codes HD6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighouse, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Brighouse, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Huddersfield, Cleckheaton, Halifax, Brighouse, Dewsbury, Wakefield, Keighley, Batley, Liversedge, Sowerby Bridge and Mirfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Wi-fi | |
| Bradford |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighouse, England
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Sam Walker
(@SamWalker03) reported
from
Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Phil Turner
(@philter66) reported
from
Leeds, England
Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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Jim Johnson
(@jim_johnson24) reported
from
Shepley, England
@virginmedia 7 days and still no @O2 resolution
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Sam Walker
(@SamWalker03) reported
from
Leeds, England
@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia I’m not a VM customer.
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Phil Turner
(@philter66) reported
from
Leeds, England
@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia That checker like my service doesn't work
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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Matty Beswick
(@bezzyboy88) reported
from
Leeds, England
Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.
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Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Dunthorne
(@IanDunthorne) reported
@virginmedia That doesn't help my son having a GCSE zoom call this evening with no Internet (ie can't attend). Why is your infrastructure so poor? I never had any issues with Sky.
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Jerb
(@Jerb2810) reported
@AlisonJonesy @virginmedia Are you in North West Kent? Ours has been down for this exact time too and haven't seen many people complaining about it, can't tell if it's just us or wider issue
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bernard
(@zI4ltY6GUpw74AE) reported
@virginmedia For the FOURTH time in 3 weeks my landline is not working..no dial tone. An email from Virgin says a fault in my area is now fixed...rubbish because my landline is STILL nor working. This Virgin service is useless and I think I'l, be moving everything over to Sky
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Ethan
(@DEMO__E) reported
@virginmedia trying to login into my mobile account is a absolute joke reset password doesn’t work try logging in doesn’t work does anything at virgin work.
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bernard
(@zI4ltY6GUpw74AE) reported
@virginmedia A socket. I think youve missed the point. There seems to be a CONTINUAL problem in this area which the engineers seem unable to fix PERMANENTLY. I need my phone for poor health reasons so I need 24 hour access
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jayden
(@nameisjayden) reported
@virginmedia So I may change sim but I’ve had problems nowhere else last few weeks
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Ruby_Rosalie 🌹
(@Ruby_Rosalie91) reported
Looking to change our internet provider since @virginmedia can’t seem to identify the problem. Just had an engineer come out to say well you’re getting 300-400mbps you don’t need more than that.. Ok but we’re paying for 1000 with a speed guarantee of 568.. 👀
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Robbie Stallyns
(@RStallyns) reported
@virginmedia Last night's game the same. Houston @ Boston ALCS Game 4 from BT Sport at 1am today. Big chunk at the end of the game cut off. I'm going to record on my own box and record the next programme after to get the games now. They really need to fix it, very annoying on demand. Cheers!
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Ian Dunthorne
(@IanDunthorne) reported
@virginmedia That doesn't help my son having a GCSC zoom call this evening with no Internet (ie can't attend). Why is your infrastructure so poor? I never had any issues with Sky.
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Rishi - Investor
(@AngelInvestorUK) reported
@TradingTin @virginmedia The state of effective customer service from large companies is at an all time low... AI customer service and virtual chat bots are more effective than most call centers. Sorry to say it