Virgin Media Outage Report in Brighouse, Calderdale, England
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The latest reports from users having issues in Brighouse come from postal codes HD6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighouse, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Brighouse, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Dewsbury, Brighouse, Halifax, Batley, Wakefield, Cleckheaton, Huddersfield, Bingley, Mirfield, Liversedge and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Bradford |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighouse, England
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The agent that I spoke to advised me that there is a SNR issue and it has been ongoing since 24th may. I think the 99.96% reliability you are quoting is a little bit of a lie!
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Which was lies on the onset I was on the phone at one point 5 hours of calls was made by me call virgin media customer service.... no one offered a call back once!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @virgin @richardbranson @BBCWatchdog Yet again virgin media has Reneged on a promise! I was assured that someone was going to call me back today at 11 o’clock and now at the time of typing this it’s 1:10 customer service is nil! All they want is my money.
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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dave brown
(@davebrown1606) reported
from
Mirfield, England
@virginmobile @virginmedia Possibly the worst experience and customer service buying a new phone!! Thanks for nothing!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia I have already spoke to a manager about the issue and refused the offer of half the over payments returned .on principle if the whole overpayments is returned then the matter will be closed
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia watch yourself people just found out virgin have been charging me for kids tv for last 6 months ....not bad considering my kids are are 18 and 24 .so just check your bills because they re fraudulently adding things to my contract without authorisation #fraud
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia It gets better and better .now I’ve to waste more time going over the same issues
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The issue is something non your side, I have been told it will be fixed by Friday since mid may... The internet connection drops and the router gets stuck in a reboot loop. Your tech support dosen't seem to care
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia And this is how you can get away with blue murder because it not consecutive interruptions but in my case it was in September and you move the parameters to suite your statistics even when I complained that my entire weekend with out internet and limited tv service
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You expect me to pay £70+ per month on the dot or you’ll cut me off... if I complain about lack of internet and tv people at virgin media drag their backsides not to help or compensate us customers when it goes horribly wrong but you’ll demand to be paid in full every month !!
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Davies
(@wpauldavies) reported
@virginmedia No problem. If you can find out who he actually is, it would be nice if you could pass it on personally 👍
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Yonny1975
(@Yonny1975) reported
@virginmedia Yes. No service outages or issues with the line. Just get such a week internet signal upstairs, it is painful.
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Rifhat Jubeenh
(@JubeenhRifhat) reported
@virginmedia You can see all my call logs to ask you to transfer the number from TalkTalk, you didn't do this they charged me for an extra month. I logged a complaint you told me a complaint wasn't logged. You told me someone would call me they didn't. You have nowcharged me until end ofMarc
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Rifhat Jubeenh
(@JubeenhRifhat) reported
@virginmedia why have my disabled mother old number not been transferred and why when I try to cancel the services I am unable to do so. I have now been charged for cancelling, even though I logged a complaint and couldn't get through to your customer services?
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Rifhat Jubeenh
(@JubeenhRifhat) reported
@virginmedia @virginmedia I have been trying to contact your customer service's for the last month. Can you tell me why nobody from your customer services department has called me back, after I was told there was a 72 hour call back time period. Today I have been told there was no call log
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Sarah B
(@sazzie999) reported
@virginmedia could you tell me if there is a problem. I have been unable to use just my data on my mobile for a few days.
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Ness
(@baggiesbabe69) reported
@virginmedia Bit too late to watch the footie now! We've missed loads cos red button never/rarely works properly, last month, had WBA pictures & BCFC commentary!
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Michael
(@MikWriter) reported
Virgin media disconnected my services a week before the end of the contract. Very rude customer service person when I did eventualy get to speak to someone. Virgin Media are absolutely the pits for service. Unbelievable bunch of wasters. Never again
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El Capitano
(@shaunus67) reported
@virginmedia any issues in Preston with broadband, not working at all and says it’s ok on your service page??? #hurryupworking #needbroadband
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Chris Carlton
(@ChrisCa17313774) reported
@virginmedia Never heard back .put 2 complaints in citizens advice recommended waiting 2 more weeks before I escalate this to a legal matter