Virgin Media Outage Report in Brighouse, Calderdale, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighouse, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brighouse, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Batley, Bradford, Huddersfield, Dewsbury, Heckmondwike, Liversedge, Mirfield, Wakefield, Hebden Bridge, Ossett, Cleckheaton, Guiseley and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Leeds |
Wi-fi | |
| Halifax |
Wi-fi | |
| Batley |
||
| Halifax |
Internet | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighouse, England
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Lewis H
(@LewisH90) reported
from
Darton, England
Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.
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Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
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Shay
(@organised) reported
from
Wakefield, England
@daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.
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peter shaw
(@petershaw1984) reported
from
Dewsbury, England
@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia Can’t get it to recognise my email address... and I can’t remember login. Postcode is HD95JT
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
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UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
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Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia It says no problem in this area ....
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝚂𝚊𝚖 𝙲𝚊𝚛𝚛𝚒𝚗𝚐𝚝𝚘𝚗
(@gwawr_) reported
3rd @virginmedia pre-pull appointment (after two failed attempts to bridge through street duct) was a no show yesterday. Appalling customer service, lack of comms, call centre pointlessness. Why should I not cancel at this point? Do you just not want new customers?
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Jodie Hay
(@Jodie_A_Hay) reported
@virginmedia my package runs out 21st Feb so need to cancel it from that date, do I just call up for that please or can I do it online?
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Catherine Mayer
(@catherine_mayer) reported
@virginmedia I've done all of this as have other people in the building. We had this for months last year too. Takes forever until there's acknowledgment of the problem, which is effectively "noise on the line"
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Richard.B417
(@B417Richard) reported
@virginmedia Well I did as suggested and called your customer services team this morning, only to be told again that they couldn’t help and price rise would take place, why do you offer discounts to new customers but penalise existing loyal customers?
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Grant
(@mastermc0) reported
@virginmedia Is there any chance it could be an account issue? It went offline around 0003 yesterday which was the same day I downgraded from Ultimate Oomph to Gig1 Broadband only
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Laz-D Mocan
(@d_mocan) reported
@virginmedia I reset it twice in the last 30 days, I think, can’t exactly remember dates. Restored to factory settings! I use it mostly in modem mode as I’ve got a tp-link ax50 router that sends a better signal throughout my house
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Laz-D Mocan
(@d_mocan) reported
@virginmedia Virgin media care said I’ve intermittent internet signal issues after the 24 hour wait said it’s all ok but my tests show a different story. Games lag badly and tv services work slowly
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Grant
(@mastermc0) reported
@virginmedia Also the “auto compensation” discussed surely only works if your automated tests detect an issue which they currently don’t
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joanne lamberti
(@JoanneLamberti) reported
@virginmedia C-171221547 OR Gleeds 9077/1001. If you can provide direct email I will forward a copy of letter detailing farce. I must warn you its lenghty/ a bore; hence my frustration/ seeking out help to rectify! No faith in @virginmedia or @GleedsGlobal #lostpatience
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Jane Franklin
(@jrfrank) reported
@virginmedia As you can see - the fault was only logged yesterday when we have been reporting issues since 4th December - days and hours in the phone and no resolution or ownership of the problem - unacceptable and no refunds offered for service lost - it’s appalling