Virgin Media Outage Report in Brighouse, Calderdale, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighouse, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brighouse, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Wakefield, Bradford, Leeds, Huddersfield, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Internet | |
| Batley |
Wi-fi | |
| Wakefield |
Internet | |
| Bradford |
Total Blackout | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighouse, England
Latest outage, problems and issue reports in Brighouse and nearby locations:
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia I’m not a VM customer.
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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sue ellen draper 💙🇺🇦💛
(@suellen2623) reported
from
Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia That checker like my service doesn't work
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Matty Beswick
(@bezzyboy88) reported
from
Leeds, England
Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Phil Turner
(@philter66) reported
from
Leeds, England
Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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Phil Turner
(@philter66) reported
from
Leeds, England
@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Jim Johnson
(@jim_johnson24) reported
from
Shepley, England
@virginmedia 7 days and still no @O2 resolution
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Sam Walker
(@SamWalker03) reported
from
Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Sam Walker
(@SamWalker03) reported
from
Leeds, England
@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bignewshound
(@wineoption) reported
@virginmedia #scamcallcentre. Outrageous. This is what Virgin Media’s call centre in South Africa does if they don’t like the complaint being made: they transfer you to the Bereavement Department. Corporate Customer Service is all about avoiding dealing with the complaint.
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SpursTalkShow
(@SpursTalkShow) reported
@craig_dw @virginmedia Glad I didn’t sign up with them. Sky has been terrible for months round my way and was this close to signing with Virgin
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louise green
(@lougreen05) reported
@virginmedia Call you for the 7th time today! I set up a new contract last year now your telling me the contract didn’t go through your systems as I had an outstanding balance but you was able to send me the contract? Something went through your system. It’s your rude unhelpful staff
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Helen Jean
(@HelenJe15950713) reported
@virginmedia Can't get through !!! It's with regards to email winter deal,ultimate volt bundle. He has talked to 4 advisors and he was talking to lady called lucky who said about the call back.he can't get in touch with o2 to cancel a mis sold sim
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James
(@jimmyoutram) reported
@virginmedia Hi. Thank you, I've been through all that. The problem happens maybe two or three times a day. Obviously I can't run tests when it happens, because the wifi doesn't work. I asked on the forums, but haven't heard anything back.
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Andrea Miles
(@anlare09) reported
@virginmedia Thanks. Advised they couldn’t help and couldn’t escalate, advised there was nothing they or I could do.
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Peter D-D
(@pdonduncan) reported
@virginmedia "There is an outage. Network engineers are on site". The link you gave says there are no issues in the area! So who is correct? Either way I still have no intetnet, TV or landline service! It sounds like VM hasn't got a clue what is happening!
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Paul Johnstone 💙
(@Paulorsummot) reported
@virginmedia There has been no broadband in Leeds 5 since 8.45 this morning, no communication as to when the issue will be fixed. This service is appalling, what is happening
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Elizabeth Aleman
(@aleman_elisa) reported
@virginmedia my wifi at home never works! I check online and says everything is fine. This happens at least once a month.
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Anish Modgil
(@AnishModgil) reported
@virginmedia No no, you’ve had months to sort this - the damage is done.