Virgin Media outages and service status in Thornton, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Thornton, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 25, 11:52 PM GMT+1.
- Internet (64%)
- Wi-fi (20%)
- Total Blackout (7%)
- TV (5%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Thornton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Yeadon, Cleckheaton, Bradford, Huddersfield, Littleborough, Brighouse, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Wi-fi | 10 hours ago |
|
Halifax
|
Wi-fi | 13 hours ago |
|
Batley
|
Wi-fi | 16 hours ago |
|
Yeadon
|
Wi-fi | 1 day ago |
|
Batley
|
Internet | 1 day ago |
|
Cleckheaton
|
Internet | 2 days ago |
Nearby cities with recent reports
21 recent signals
5 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thornton, England
Latest outage, problems and issue reports in Thornton and nearby locations:
-
Andy M (@AndyM50760310) reported from Dewsbury, England@virginmedia I can’t sign in with the original details. The email is no longer mine.
-
Paul Knowles (@ScampyFryNinja) reported from Drighlington, England@virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.
-
Jay Smith (@JayDS87) reported from Halifax, England@virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……
-
Joe Hirst (@JoeMHirst) reported from Halifax, EnglandVirgin Media have been absolutely terrible since we recently joined them in October. Currently have no internet connectivity to the house and there is (apparently) nothing they can do about it until they send out an engineer. Absolutely won’t be recommending them to anyone.
-
Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...
-
Polski 💙💛🤍 (@WhinmoorWhite) reported from Halifax, England@virginmedia any news on issues in Calderdale / Copley HX3 0 area? More off than on today despite there being a white light on the router as normal. Help!
-
Bam Bam (@SaffsAI) reported from Bradford, EnglandWhy companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
-
Catherine Gray (@cathgray23) reported from Horbury, England@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
-
Catherine Gray (@cathgray23) reported from Horbury, England@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
-
Jordan (@jordfcs) reported from Bradford, England@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
-
Phil Singh (@PhilSingh_com) reported from Bradford, England@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
-
Sam Walker (@SamWalker03) reported from Dewsbury, England@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
-
Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England@virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?
-
Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
-
-
Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!
-
Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, EnglandWhat #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.
-
Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.
-
FanExperienceCompany (@FanExperienceCo) reported from Wibsey, EnglandIf self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁
-
That Heaton Mess (@GavHeaton) reported from Wibsey, England@virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonathan Cantliff (@cantliff9) reported@virginmedia Well the service status is working again but now it's reporting intermittent issues check again in 24 hours, earlier it was supposed to be fixed by 5pm. Seriously I pay £170 a month for this nonsense
-
Claire Branscombe (@DjClaireb) reported@virginmedia any reason why we have constant buffering issues on all HD channels at all? Primarily sky sports and More 4. Have checked our status and all good. Unable to watch the Hundred ticket today as it freezes
-
Sinead Nash (@nashs) reportedThank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄
-
brooklynn dakota phillips (@LeisaPh20037124) reported@virginmedia yet again broadband down again 2nd time in a week this is getting ridiculous now you charge enough each month and for what crap broadband that always goes off
-
Shifty (@Shifty_) reported@DeviateDefiant @MoneySupermkt Welcome to Virgin Media, in this house was the same been with them since NTL days and still had better deals for new customers over there loyal paying customers so we switched to Sky. i have to say from my experience had 0 issues.
-
Adam Spooner (@aspoone2) reported@virginmedia what an awful service New customer and already regretting it Virgin cancelled previous service 3 days in, 2 visits and 3rd booked but still no broadband What a shambles
-
K (@Kieranbcfc2) reported@Rugby_Scoop @virginmedia Mad concept but it is possible for both Ireland to be poor and the ref have had a poor game.
-
Busman (@Farestage) reported@virginmedia Not receiving any emails since PM yesterday afternoon on any devices, Birmingham area 12, except one at 7.31am this morning, your bill. when will service be restored ?
-
Adrian Weale (@Edeaulx) reportedI would contact you directly @virginmedia but your 'My Virgin Media' website won't allow me to sign in. I assume that this kind of obstructiveness is what got you fined so lavishly by @Ofcom
-
Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported@virginmedia we have sent back the equipment using the box provided. We have proof we sent it, spent an hour on the phone last week and receive another message saying we are being billed. Please sort it out this is very poor.