Virgin Media Outage Report in Thornton, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Thornton, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Batley, Cleckheaton, Ilkley, Huddersfield, Halifax, Dewsbury, Bingley, Mirfield, Liversedge and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
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| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thornton, England
Latest outage, problems and issue reports in Thornton and nearby locations:
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Mary-Ann 🔮
(@Ma_Loudie) reported
from
Huddersfield, England
Hi @virginmedia my internet is still not working and you have still not responded to me. Any help would be appreciated, thanks.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia If you keep calling me EVERY DAY on my landline and mobile telling me to ugrade my TIVO box I will have you done for harassment!!! You’ve already told me I have the newest box & it’s an error but your Indian call centre do not understand me!!! #complaint #harrassment
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Vegan_nick.h
(@nickholding01) reported
from
Leeds, England
@virginmedia That's where the problem started in the first place so absolutely no point ringing
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Jack Clarkson
(@jacksplats) reported
from
Leeds, England
@virginmedia It’s okay I’ve terminated my contract as customer are very poor! 💩
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TeamFury 🤴🏼
(@oliversmith66) reported
from
Leeds, England
@Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin
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Alex Mitchell
(@AlMitchell89) reported
from
Bradford, England
@virginmedia I just want to say that a 20 minute wait for technical support on the phones is unacceptable. I can't believe a provider would expect their customers to hang on that long
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia I’ve just done another service test and says aware of fault on both tv and broadband and engineers are sorting it...I’ll wait and see what happens!thank you
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia hi,is there any reason why my service inc broadband is not working in WF14 area...done the online test and says no issues in area!not great when I pay £84 per month for the joy of your service 🙄
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Leeds, England
@virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.
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Mary-Ann 🔮
(@Ma_Loudie) reported
from
Huddersfield, England
@virginmedia I have no idea what a wired or wireless connection is honestly. I’ve phoned and have an engineer coming out but this keeps happening and it’s a bit shit.
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Dave bell
(@bluemoonerdave) reported
from
Huddersfield, England
@virginmedia really frustrating evening, the internet is non existent then waited 20 minutes to get through on the phone only to be told nobody can help me fix this issue today! #SpoiltOurEvening
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Penny
(@penthemighty) reported
from
Leeds, England
@virginmedia you're still taking money out of our bank account after we cancelled our service in November, despite repeated calls. Dreadful customer service and no sign of a refund or stopping taking our money. Would like to raise an official complaint.
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Jack Clarkson
(@jacksplats) reported
from
Guiseley, England
If your thinking of having internet with @virginmedia I would 100% urge you not to!!! Never works correctly and they just say sorry and credit you. #notgoodenough
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
@virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!
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Jamie Gash
(@JamieGash3) reported
from
Wibsey, England
Never trust @virginmedia mobile in the uk they are full of shit
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Rich Kershaw
(@richk13) reported
from
Huddersfield, England
@virginmedia Continual drop-out our fibre broadband is getting really annoying now. Making it impossible to work from home. Help! @drawnbylight
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Tim
(@Ash_worth) reported
from
Leeds, England
@virginmedia Hi, it says there are no issues in the area...
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Leeds, England
@virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.
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Simon Jackson
(@sijackson77) reported
from
Dewsbury, England
@virginmedia been without broadband or TV for 3 days now. Your information line advises “ it’s a complex issue ...taking longer than expected”. I work from home, I NEED broadband for email, Skype and data access. It’s not bloody good enough!
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JamieUK
(@JamieLee76) reported
from
Leeds, England
@virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Birch
(@KellyAnnBirch) reported
@virginmedia I can safely say he doesn't have Twitter. I have gone this way to try and progress his complaint.
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Jeel Shah
(@jeel_92) reported
@virginmedia I just spent +40mins on your with customer services to correc, wrongly charged bills and disconnection thjat was meant to happen in Jan 2022. Got passed from agent to agent more than 8 times. In the end no solution, "We will call back tomorrow".
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Maddy Cheetham
(@mads6917) reported
@virginmedia It says there are issues in our area but no other real information. They have been digging up the road lately. Do you know the cause and how long it will take to fix?
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Alex Kidd
(@vw_kid) reported
@virginmedia I’ve been told it won’t as it hasn’t been recorded on my account even though other customer service advisors have to me it had been prior 😡😡 so what happens now
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Dougie Trickett 🏴🇪🇺💙
(@Faster_Martyr) reported
@virginmedia Well that’s yet another 14 day wait passed. Your customer services are atrocious. No, beyond atrocious.
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Mr Bear
(@Bear_of_Truth) reported
@virginmedia Appalling experience… and still no resolution. Your phone staff do not have the tools to be able to fix the issues. They can only make notes ont he account. How can I escalate this and avoid paying a huge bill I didn’t agree to?
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🌈Ross Williams🌈
(@_RossWilliams79) reported
@virginmedia Thank you. I can't help but feel the points raised about inability to contact you and not listening to the customer are conveniently forgotten though.
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Ali
(@TheLionCaresNot) reported
@jsquires1990 @virginmedia The only reason I turn the wifi off on the hub is atm its unnecessary, I could turn it on and have no issues at all so could have it on purely to communicate with the stream
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Phil Cowley #YJB4LIFE
(@philcowley2) reported
from
Swansea, Wales
@virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top
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Steve Willis
(@MrCrypto_90) reported
@virginmedia Everyday at least twice a day for about a year internet goes down for 5 minutes randomly, plus £60 a month now is getting ridiculous since it was only £40 when it started