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Virgin Media

Virgin Media outages and service status in Thornton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 7 outage signals in the last 24 hours around Thornton, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 16, 7:31 AM GMT+1.
  • 69% Internet (69%)
  • 16% Wi-fi (16%)
  • 6% Total Blackout (6%)
  • 5% TV (5%)
  • 4% E-mail (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Thornton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 16: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornton, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Littleborough, Huddersfield, Halifax, Liversedge, Pudsey, Cleckheaton, Dewsbury, and Keighley.

CityProblem TypeReport Time
Batley Internet 48 minutes ago
Bradford Internet 1 hour ago
Batley Total Blackout 9 hours ago
Littleborough Internet 14 hours ago
Batley TV 19 hours ago
Huddersfield TV 21 hours ago

Nearby cities with recent reports

Halifax

20 recent signals

1 day ago
Batley

17 recent signals

48 minutes ago
Bradford

5 recent signals

1 hour ago
Huddersfield

2 recent signals

21 hours ago
Littleborough

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

  • 1972lovebug
    Jonny (@1972lovebug) reported from Burley in Wharfedale, England

    @virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.

  • jordfcs
    Jordan (@jordfcs) reported from Bradford, England

    @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

  • ashleyhirst15
    Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia our service has gone off again - no tv or internet, appalling service.

  • r5008
    michael (@r5008) reported from Greetland, England

    @virginmedia is virgin media broadband down ?

  • MartinCaine
    Martin Caine (@MartinCaine) reported from Huddersfield, England

    @virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?

  • 63Syd
    Syd MC (@63Syd) reported from Huddersfield, England

    @virginmedia Logged in first time and no problems but since then I get this screen

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

  • Pilki
    Christine Pilkington (@Pilki) reported from Bradford, England

    @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

  • r5008
    michael (@r5008) reported from Greetland, England

    @virginmedia Sorry one more qustion It says register loss of service  Fix estimate: 11 October 21:15 Dose that mean someone will look at it ?

  • JoeMHirst
    Joe Hirst (@JoeMHirst) reported from Halifax, England

    @virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!

  • Andrewrigbygolf
    Andrew Rigby (@Andrewrigbygolf) reported from Guiseley, England

    @virginmedia is your contact us down? Trying to resolve a problem if someone can help.

  • Gingernuts73
    Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported from Huddersfield, England

    Anyone else having an issue with @virginmedia WiFi?

  • westerby1
    Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England

    What #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.

  • PaperInky
    inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

  • zackwynj
    zack jones (@zackwynj) reported from Mirfield, England

    why’s my wifi still **** @virginmedia

  • cathgray23
    Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service

  • a8dullah_mulla
    Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

  • mikeydavies86uk
    michael davies (@mikeydavies86uk) reported from Bradford, England

    Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BaltimoreClips
    Johnny Sacrimoni (@BaltimoreClips) reported

    @virginmedia my WiFi is broken help thack you

  • EdwardThorpe
    Edward Thorpe (@EdwardThorpe) reported

    @virginmedia are you having issues in the HD4 area? My broadband has been completely down since at least 6pm yesterday

  • anspailpin
    An Spailpín Fánach (@anspailpin) reported

    @38086fd7be4a4e2 So I understand. It'll be interesting to see if they keep that up for the tournament. BTW, do you know if ITV do the dog much with ads? Virgin Media are savage for ads just before rugby games, for instane, and at half time. RTE are bad too, but not as bad. How are ITV?

  • The_real_Jambo_
    Jambo (@The_real_Jambo_) reported

    @virginmedia tv has been down since Monday, intermittent internet issues also although internet seems to have stabilised, tv is still not working. G67 area.

  • eightieschick72
    Charmaine Rome (@eightieschick72) reported

    @virginmedia Sorted out. But it would have been nice if your customer service had checked outages first before spending an hour taking me through things that clearly wouldn’t have worked because an engineer had chopped through a live “in the area” and the whole area was down!

  • silestanix
    Mr H (@silestanix) reported

    @O2 @virginmedia ... Was here in April, no issues whatsoever ever. My account was under review for suspected fraud, this investigation was closed on Tuesday, it's now Friday and I STILL CANNOT get thru to family back in the UK because you're not allowing me to make calls...!!!

  • ttpdchantelle
    chantelle ❤️‍🔥⸆⸉ (@ttpdchantelle) reported

    @virginmedia almost 15 mins now surely you’re ***************? fix the dazn stream ffs!

  • ttpdchantelle
    chantelle ❤️‍🔥⸆⸉ (@ttpdchantelle) reported

    @virginmedia hope your refunding everyone for this **** service?

  • HitmenHustlers
    HitmenAndHustlers (@HitmenHustlers) reported

    @virginmedia please can you contact me? I keep getting passed around by the automated phone line, every single day, my WiFi will go down, only for a minute or 2, but it is a MAJOR inconvenience when im working from home, and lose connection to clients.

  • steviegambs
    Steve G (@steviegambs) reported

    @virginmedia There’s an issue it says but 3 times in a week is very poor