Virgin Media Outage Report in Thornton, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Thornton, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Liversedge, Halifax, Keighley, Huddersfield, Cleckheaton, Dewsbury, Bingley, Mirfield and Ilkley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thornton, England
Latest outage, problems and issue reports in Thornton and nearby locations:
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Jonny Brayson
(@braysoj1) reported
from
Keighley, England
@virginmedia internet gone down bd22 6hn
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke
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David
(@DavidWildJnr) reported
from
Milnrow, England
@virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia I can’t sign in with the original details. The email is no longer mine.
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Phil Singh
(@PhilSingh_com) reported
from
Bradford, England
@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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Huddersfield Times
(@HuddersfieldTi2) reported
from
Huddersfield, England
@iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia Help please. Tried to resolve wirh 3 members of your overseas Call Centre and was promised a call back. I can’t access my account.
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.
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FJG
(@FranNamStyle) reported
from
Leeds, England
My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.
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Sir Rodney Ffing 🇬🇧🥃👓📱📸
(@Gingernuts73) reported
from
Huddersfield, England
Anyone else having an issue with @virginmedia WiFi?
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michael
(@r5008) reported
from
Greetland, England
@virginmedia Sorry one more qustion It says register loss of service Fix estimate: 11 October 21:15 Dose that mean someone will look at it ?
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lanie Smith
(@ksgvwrsjcz) reported
@virginmedia @cinderellao9 Utterly disgraceful you’re still saying my services will be down. I’m definitely leaving now when my contract ends at the end of this month. I can’t believe you’re this arrogant and disrespectful- #virginmedia #notshowingqueensfuneral
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Laird gambit-man of Linlithgowshire
(@gambitman14) reported
@virginmedia phone line back on today, 13 days later, in the face of a £25 charge had there not been a problem with your network...
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Paul
(@paul_gibbo921) reported
@DisneyPlus can you use this service through virgin media TiVo box
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james thorn
(@jamesthorn14) reported
@spenjflairs @jayrayner1 @virginmedia Virgin don’t use BT cabling, they have their own network. They use to many years ago but stopped doing it so any problems with Virgin Broadband is theirs to fix.
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Banjo
(@Chban1967) reported
@virginmedia No you provided a copy of a contract I didn't agree to then you did the usual send me round the houses for a month, zero customer service shambolic communication, promise to sort it then just grind u into submission
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Ray Hopkins
(@ray_hopkins) reported
@virginmedia What do I have to do to get ANY sort of service from you. For 3mths, we have had WiFi outages at LEAST 10 times a day. Whenever I call, the engineers are working on it!!!! 3 MONTHS!!!!
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Mark Lewins
(@marklewins) reported
@virginmedia I will...but which option to follow? It is not a fault (and you have to do that silly automated service check, causing the firmware-faulted Hub4 to reboot). Just want to speak to a person and avoid that waste of 30mins and 2 phone calls. Cheera
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Lj 🏴🇺🇦
(@Lisaeljo) reported
@gemini_and_me @SuZenMarie @virginmedia Thats good to hear Anne. These poor dogs are just used and abused 😔
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super woman
(@saima0609) reported
@virginmedia I downgraded my package in January,but it was not implemented from your end ! Hence why I get charged double/triple every month until I call customer care and explain the story ( every MONTH) I have been your customer for past 15 years ! Customer care won’t resolve the issue
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Vortical
(@vortical1) reported
Slow clap to @virginmedia and the speed they fix problems, TV and internet down for 6 hours and saying it might be 20h more