Virgin Media Outage Report in Thornton, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Thornton, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Halifax, Bradford, Liversedge, Dewsbury, Huddersfield, Mirfield, Hebden Bridge, Ossett, Cleckheaton, Heckmondwike, Guiseley, Sowerby Bridge and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Phone | |
| Batley |
TV | |
| Batley |
Internet | |
| Batley |
Internet | |
| Leeds |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Thornton, England
Latest outage, problems and issue reports in Thornton and nearby locations:
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Rosey MacDoo
(@RoseyMacdoo) reported
from
Leeds, England
@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️
(@Gingernuts73) reported
from
Huddersfield, England
Is there an issue with @virginmedia in Huddersfield today?
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia I have no Internet at home since Saturday. Please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Ramsey
(@MRamsey1974) reported
@virginmedia This needs to be resolved tomorrow - sick to death of having to wait on hold to speak to someone to try and resolve your crap services! Over 10hrs this week on hold to try and get the service I paiy for !
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DarthPlaugus26
(@DarthPlaugus26) reported
@virginmedia All internet is gone, well done team. Able to connect to my network but nothing happens, just using my data at this point.
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Sodi's Gems
(@SodisGems) reported
@virginmedia hey. Your service is ****!!
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Markcb 🔗❤️🐼💍
(@ChallisBailey) reported
@virginmedia Done all that , it’s due to the mysterious “virgindrop” where every hour on the hour it drops ! 100’s of comments and questions on your forums , however never fixed and a nightmare , maybe rebrand #stayconnectedifyoucan
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Jo
(@JoannecolesJo) reported
@virginmedia The issue is I want to cancel my broadband with you as of about 10 days ago
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Old_trafford_fc
(@oldtrafford_fc) reported
@virginmedia No issue for tv or broadband when I put my postcode in but when I put my landline phone number in, it takes be back to the previous page🙄. Very poor service but your the ones I'm having this experience today with
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Peter Shillito 🏳️🌈
(@theshillito) reported
@duckfullstop I'm pretty sure Openreach are the problem here, and a different ISP won't make much difference. We aren't in a Virgin Media area so Openreach is our only option.
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Adam
(@aohehir) reported
@virginmedia Any chance we could get to speak to someone regarding our lack of internet consistency? Home schooling difficult and can’t get through to book an engineer. Not expecting a reply but you never know.
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Martin Ramsey
(@MRamsey1974) reported
@virginmedia I don’t know - the app is crap as it’s telling me we can connect - but we’re getting 1mbos speed - can’t stream programmes , can reach websites - crap!
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Jo
(@JoannecolesJo) reported
@virginmedia You’ve sent me a bill for £79ish which I’m not overly happy to pay as it has been such a slow connection or no connection! And I’ve been trying to get through to speak to someone for weeks!