Virgin Media outages and service status in Thornton, England

Problems in the last 24 hours in Thornton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Liversedge, Huddersfield, Bradford, Yeadon, Cleckheaton, Littleborough, and Brighouse.

City	Problem Type	Report Time
Halifax	Total Blackout	16 hours ago
Halifax	Wi-fi	18 hours ago
Halifax	Total Blackout	18 hours ago
Batley	Wi-fi	21 hours ago
Halifax	Internet	1 day ago
Batley	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

• 
  Catherine Gray (@cathgray23) reported 3 minutes ago from Horbury, England

  @virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.

• 
  BCB 106.6fm (@bcbradio) reported 7 minutes ago from Bradford, England

  18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

• 
  Rachel Hatfield (@rosiehat) reported 13 minutes ago from Wrose, England

  @vmbusiness Have we got any updates on this outage please? #Timeismoney #business

• 
  Catherine Gray (@cathgray23) reported 14 minutes ago from Horbury, England

  @virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service

• 
  Jonny Brayson (@braysoj1) reported 16 minutes ago from Keighley, England

  @virginmedia why is the picture Quality so bad on the sky sports red button

• 
  Jay Smith (@JayDS87) reported 21 minutes ago from Halifax, England

  @virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……

• 
  Jonny (@1972lovebug) reported 22 minutes ago from Burley in Wharfedale, England

  @virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.

• 
  Paul Knowles (@ScampyFryNinja) reported 22 minutes ago from Drighlington, England

  @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

• 
  Abdullah Mulla (@a8dullah_mulla) reported 24 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  Chris Jay (@CJay69) reported 30 minutes ago from Brighouse, England

  @virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice

• 
  inky-paper (@PaperInky) reported 37 minutes ago from Greetland, England

  @virginmedia I’m not a VM customer.

• 
  Ashley Hirst (@ashleyhirst15) reported 39 minutes ago from Bradford, England

  @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

• 
  Phil Singh (@PhilSingh_com) reported 41 minutes ago from Bradford, England

  @virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁

• 
  Laney_33 (@Laney338) reported 48 minutes ago from Thornton, England

  @VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia

• 
  That Heaton Mess (@GavHeaton) reported 50 minutes ago from Bradford, England

  @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

• 
  Helen Rafferty 💙 (@HelenRaffTVN) reported 55 minutes ago from Shelf, England

  @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

• 
  daniel dries (@dannyjd19) reported 55 minutes ago from Huddersfield, England

  @virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv

• 
  Javi 💙💛 ۞ (@JaviEnNZ) reported 55 minutes ago from Halifax, England

  Under no circumstances ever sign anything with @virginmedia. It's probably the worst company I've ever dealt with.

• 
  Debbie Ioanna (Author) (@Debbie_Cleo) reported 56 minutes ago from Queensbury, England

  @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

• 
  michael (@r5008) reported 60 minutes ago from Greetland, England

  @virginmedia is virgin media broadband down ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Shama Junejo (@ShamaJunejo) reported 6 minutes ago

  There is no WiFi service since yesterday in South Croydon @virginmedia and no one is providing information that when it will be restored. You are the worst broadband provider in the area with pathetic customer service.

• 
  Susan Harding 🩵 🇬🇧 (@SusanHarding28) reported 6 minutes ago

  @Bebs1000 @vodafone Left them a long time ago! Shocking company with customer service equal to that of Virgin Media 🙄

• 
  Nicky P. Smalley (@Nicky_P_Smalley) reported 9 minutes ago

  @virginmedia All I need you to do is fix the internet in this postcode and keep it fixed. Not difficult.

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 13 minutes ago

  So @SkySports plus is not working again on @virginmedia meanwhile @SkySports are showing the same rugby match on 3 channels instead of showing 1 match per channel so people can actually watch!

• 
  Mattey (@Matteysan) reported 18 minutes ago

  @marshallavfc @AVFCStore No issues here. Virgin Media.

• 
  William Taylor (@SharonTayl43839) reported 19 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV31 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Darren (@DarrenMoggie66) reported 20 minutes ago

  @virginmedia you’re sky sports + streaming is awful and not working ,get it sorted you take enough money of us at least give us what we pay for

• 
  paul d (@pauldewolfe) reported 23 minutes ago

  @virginmedia I’m now speaking to your web team, who have found a better offer that your renewal team couldn’t. It’s too late now, though, as I want to cancel.

• 
  Gaz (@gazzawefc) reported 26 minutes ago

  @VirginMediaIE Day 3 of no Broadband.... cannot contact customer care, disgraceful carry on from Virgin Media....

• 
  Allison🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌻🦔📚 (@bookwormmumof2) reported 27 minutes ago

  @virginmedia “Total loss of broadband and phone since 14 July 2026” Ref F012358846 “Please escalate to the network team” I’ve had 6 diff dates of engineer on his way I have just made a complaint also on virgin media website