Virgin Media

Virgin Media Outage Report in Thornton, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Thornton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Thornton, Bradford, England 03/27/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thornton, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Halifax, Bradford, Huddersfield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, Pudsey and Ossett.

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City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomHalifax Total Blackout
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

  • deangledhill Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

  • Laney338 Laney_33 (@Laney338) reported from Thornton, England

    @VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia

  • MatthewJP2014 Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

  • Jp_Leeson John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

  • deangledhill Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

  • suellen2623 sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • bcbradio BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • mariaspears maria (@mariaspears) reported from Huddersfield, England

    @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

  • khurambfd khuram (@khurambfd) reported from Bradford, England

    @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

  • SiDay14 Simon Day (@SiDay14) reported from Dewsbury, England

    @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

  • Jp_Leeson John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

  • Yamusenghore Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England

    @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

  • bcbradio BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving

  • Nigel_BigNn Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • leedsfan91 james Staniforth (@leedsfan91) reported from Leeds, England

    @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paul63384494 paul (@paul63384494) reported

    @virginmedia @O2 I’m new customer not even had my account activated yet and I would hand on heart 100% not recommended virgin broadband to anyone

  • cngd79 dc (@cngd79) reported

    @virginmedia what’s going on with your service in DA9. Latency in last 7 days has ranged from 15.1ms to 270ms. Very unreliable latency.

  • fitay59 🏴󠁧󠁢󠁳󠁣󠁴󠁿FiTay🇬🇧 (@fitay59) reported

    @virginmedia Hi John, still no line on my home phone. I've checked the service status again and it still says there are no known issues. All the equipment within my property is properly connected. My TV and broadband are fine. What happens next?

  • m4rkb4xter Mark Baxter (@m4rkb4xter) reported

    @virginmedia how long till your service is back up and running in thornton area bradford? Full coverage lost on everything!!!

  • swanfeet roy duffy (@swanfeet) reported

    @virginmedia Yes lol it starts fine but then The service starts to die out gradually until I have nothing left and no service

  • tatey20a Jayne Tate (@tatey20a) reported

    @virginmedia Wow. That is really not good to hear. We had to threaten to leave before it was organised without charge. Hopefully it's resolved now. I'll be in touch if there are any problems when the engineer visits. Thanks

  • snassssssssssss imagine by john lennon (@snassssssssssss) reported

    @virginmedia @fmuamba6 @TheBHF why am i always having issues with you lot, literally over the past 12 hours ive had massibe ping spikes yet you always claim to #StayConnected, hope to go done day I can change services as its poor connection day after day

  • toudixx Hubert (@toudixx) reported

    @virginmedia How do I join the chat? It just redirects me to my account when I login

  • mattyc1980 🐟🐟🐟 Matt Cartwright 🐟🐟🐟 (@mattyc1980) reported

    @virginmedia The wifi chooses when it wants to connect to certain devices, even when sat next to it and nobody else connected not reliable at all. The signal to the router seems ok just the internet connection over wifi is woeful. Won’t renew when my contract expires

  • paul63384494 paul (@paul63384494) reported

    @virginmedia ******* you are ridiculous now today is perfect while I’m wound up stressed out and completely annoyed with your pathetic service and I’m still waiting for you to show me where I have “stated a new installation date” go on show me !!