Virgin Media Outage Report in Horbury, City and Borough of Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Horbury, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Mirfield, Liversedge, Bradford, Huddersfield, Dewsbury, Cleckheaton, Batley, Barnsley, Halifax, Brighouse, Castleford, Wakefield, Pontefract and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Mirfield |
Internet | |
| Leeds |
Internet | |
| Leeds |
||
| Liversedge |
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| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Horbury, England
Latest outage, problems and issue reports in Horbury and nearby locations:
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.
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Sir Rodney Ffing 🇬🇧🥃👓📱📸
(@Gingernuts73) reported
from
Huddersfield, England
Anyone else having an issue with @virginmedia WiFi?
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Huddersfield Times
(@HuddersfieldTi2) reported
from
Huddersfield, England
@iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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Chirpy Frances
(@chirpyfrances) reported
from
Wakefield, England
Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy
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Karen Walsh
(@kaw7676) reported
from
Normanton, England
@virginmedia it’s impossible to contact them with a complaint if you aren’t a customer.
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Gary Fretwell
(@GaryFretwell1) reported
from
Wakefield, England
@virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom
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GARFORTH WHITES WAKEY 1970 ALAW
(@mmwgreen) reported
from
Kippax, England
@virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.
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Ed Foster
(@EJJFoster) reported
from
Wakefield, England
@virginmedia I have tried the status but its saying the service is fine. Yet all the people on out estate are complaining they cannot get onto Virgin internet. We cannot book an engineer as isolating. Why is it constantly broken or speeds so slow?
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.
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Phil Singh
(@PhilSingh_com) reported
from
Bradford, England
@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
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Ed Foster
(@EJJFoster) reported
from
Wakefield, England
@virginmedia hi is there an issue in wakefield with the broadband? It has been off all afternoon. Constantly on the blink!!
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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FJG
(@FranNamStyle) reported
from
Leeds, England
My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.
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🏴steve wilcock 🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia is the email down again??
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Dean #TeamLH
(@ollieinleeds) reported
@virginmedia Is easily the worst internet provider I've experienced. The number of unannounced service outages lasting all day is approaching double figures this year alone. At a time of homeworking NHS staff to reduce the spread of infection too, just pitiful. #poorservice
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Frankel
(@Frankel_20) reported
Absolute shambles of a service from @virginmedia it took 6 agents to cancel my upgrade. Live-chat screenshots taken of lie after lie about promising me they’ve cancelled, even added credit as an apology. This morning I’m billed £100 more than I usually pay. Absolutely shocking.
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Jake - Jakosaur#9229
(@Jakosaur) reported
@virginmedia They aren’t “unique” for new customers though. You just don’t value existing customers enough to offer decent packages. We have to say we’re leaving you, and 1-2 days later you phone up and the same “unique” new customer offers are suddenly available to us too. 🙄
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Alison H-C
(@alisonh_c) reported
@virginmedia I dont call you as the wait is beyond long, only to get put through to a foreign call centre where they have a restricted ability to help and never any managers around. Give me a uk office number to call please and then it can be resolved hopefully but I wont hold my breath
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Gaz Judge
(@GazJ8) reported
Has anyone, who has their internet with @virginmedia, found that since they merged the 2.4GHz and 5GHz signals into one that their WiFi has been a bag of ****? I struggle for a signal in the next room these days, makes WFH a nightmare
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Steph
(@SA57EPH) reported
from
Wigan, England
@virginmedia what’s the best department to speak to about terrible internet even your virgin connect app can’t find our internet!
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Amrit
(@amrit_bk) reported
@virginmedia We don't use a wired connection, but yeah this issue is definitely there over a wireless connection
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Yessi Bello-Perez
(@yessibelloperez) reported
@EricJohanssonLJ @virginmedia Honestly, I have no words. They're the worst. I've called countless times requesting a booster and they keep telling me I don't qualify because their system says so. However, 'my system' shows I can't get WiFi in my home office. Argh.
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sam
(@samwbr) reported
@virginmedia Yet again your broadband service is down. But no compensation available but unable to work again. Utter joke of a company. Pathetic.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?