Virgin Media Outage Report in Horbury, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Horbury, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Huddersfield, Castleford, Bradford, Wakefield, Batley, Dewsbury, Barnsley, Cleckheaton, Liversedge, Mirfield, Shipley and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Halifax |
Internet | |
| Leeds |
Internet | |
| Leeds |
||
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Horbury, England
Latest outage, problems and issue reports in Horbury and nearby locations:
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Alyson Fisher
(@diamondfan25) reported
from
Huddersfield, England
@richardbranson @virginmedia never had an account with yourselves yet we have received a debt agency letter & bill saying we owe you money we have been with @SkyUK for nearly 10 yrs ADVISE ASAP
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @carl_kears Have you ever tried speaking to your offshore team? Ask them a question outside their script and you’ve no chance. The last time I tried, 3 different people cut me off. Useless service.
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia getting sick of this now, got up this morning (25/08) no internet yet again. This is just a recurring problem, we are not getting a service and your overseas call centre is useless, how about a refund for lack of service every couple of weeks.
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Jade Bradfield
(@jadebradfield) reported
from
Bradford, England
Why does your internet connection always play up when you’ve got loads of work to do! 🤬 @virginmedia any connectivity issues going on in Bradford area?
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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Mrs Emma Marsh
(@Emsie180) reported
from
Halifax, England
@virginmedia help please. I am unable to access my email due to possible spam (text rec from VM) but I am also unable to remember my security question and my date of the last bill so I'm stuck and cant reset my password. I've tried to ring but it cut off after 40mins...
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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jordyn
(@jordynrosehtafc) reported
from
Huddersfield, England
Imagine my shock, our Virgin Media WiFi is down again
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @Pulse984 It’s ok adhering to the compensation rules, but the insidious lack of service isn’t covered. A very frustrated customer with no internet yet again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sylvia Morrison
(@SyDyMo) reported
I’m about to have a stroke. @virginmedia have accepted the charge was in error and no balance is due on the account yet service has not been reconnected (but I’m expected to pay for it), I’ve spent the whole morning dealing with this. @Ofcom what do I do? @MoneyTelegraph
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Lainey - (#SLAVA UKRAYIN) 💙🇺🇦💛
(@ElayneWkg) reported
@virginmedia See my complaint ref C-1506221734. Despite giving details of both issues all I get are standard letters saying there is no issue in my area. Last Thursday the router dropped my medical video appointment I had waited 3 months for. This rebooting goes on for hours at a time (1)
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Siobhán McManus
(@Shoobmac) reported
@virginmedia I have spent many hours on the phone with various personnel. A resolution is always promised & never delivered. Then you instruct a different firm of debt collectors.
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andrew Ingram
(@andrewI12974165) reported
@virginmedia Nothing is more virgin media than not responding on time to my complaint about how my complaint is being handled
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4Viewers
(@4Viewers) reported
@SuzyBlue2 Hi Suzanne, could you please delete then reinstall the #All4 app and ensure that your device software is fully up to date. Please also try rebooting both your internet router and Virgin Media Box, let us know if this helps to resolve your issue!
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Siobhán McManus
(@Shoobmac) reported
@virginmedia I explain situation to debt collectors. They agree I can’t possibly owe anything for a service that was never installed. I emailed Rachel Barrass your Customer Services Dir but to no avail. This is affecting my credit score. I really need an urgent resolution
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andrew Ingram
(@andrewI12974165) reported
@virginmedia It is past a joke. I need my refund and to be able to cancel my broadband as I refuse to pay for this level of contempt
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Peter
(@Peter23193138) reported
@virginmedia cont: virgin sales team need to be more honest about what they are selling at no point was O2 mentioned in our special new product. So angry feel like an idiot taken 3 days to cancel and met many hurdles trying to cancel 360 and contract with 02 for the SIM card.
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Niko Croft
(@croft_niko) reported
@virginmedia You have not fixed my internet but you continue to bill me. Per your guideline I should be getting £8.50 a day whilst the internet is out but you just continue to bill me. @LutzSchueler help! @MoneySavingExp does this sound like a good deal to you?
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Cristina LJoy 💚
(@CristinaXO_LJoy) reported
@virginmedia Hi ZR, I don’t have the app and I can’t download it as my phone internet signal isn’t strong enough