Virgin Media

Virgin Media Outage Report in Horbury, City and Borough of Wakefield, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Horbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Horbury, City and Borough of Wakefield, England 11/19/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Horbury, City and Borough of Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Barnsley, Normanton, Bradford, Leeds, Cleckheaton, Elland, Wakefield, Castleford, Dewsbury and Huddersfield.

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City Problem Type Report Time
United KingdomHalifax Wi-fi
United KingdomHalifax Total Blackout
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBarnsley Internet
United KingdomBatley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Horbury, England

Latest outage, problems and issue reports in Horbury and nearby locations:

  • jimbob_houston Jamie Houston (@jimbob_houston) reported from Honley, England

    @virginmedia hi there I moved to you guys over the bank hols weekend, but my phone number is yet to be migrated and I haven’t been sent a pin for my tv hub so I can’t use all the features, can someone help?

  • AdventuresofBT Ben Turner 💥 (@AdventuresofBT) reported from Leeds, England

    @virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.

  • DaveFincher1984 David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

  • Victori54706021 Victoria Louise (@Victori54706021) reported from Meltham, England

    @virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.

  • zackwynj zack jones (@zackwynj) reported from Mirfield, England

    why’s my wifi still **** @virginmedia

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

  • harveysond Harvey Sond (@harveysond) reported from Leeds, England

    Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//

  • thebeefybaby Beef (@thebeefybaby) reported from Leeds, England

    @virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?

  • CJay69 Chris Jay (@CJay69) reported from Brighouse, England

    @virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia is down. Again!!! Shocking service for a rip-off cost!!

  • 19stacey83 Stacey Mcintyre (Sam McIntyre) (@19stacey83) reported from Swillington, England

    @virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _Shane_MW Shane (@_Shane_MW) reported

    @virginmedia I’ve previously tweeted you regarding only getting WiFi in one room of my property in spite of having the fastest package with you. You advised to contact your customer service team and request the new super hub. On calling I’ve been advised that you are only...

  • KateeThompsonn kate (@KateeThompsonn) reported

    @virginmedia any reason why the WiFi is down again? I’m trying to work from home

  • OnionsKenyon Nick (@OnionsKenyon) reported

    @virginmedia Why can’t you just provide a stable internet service so I don’t have to waste my time dealing with your incompetence?

  • PaxtonDan515 Danny Clark (@PaxtonDan515) reported from Enfield Lock, England

    @virginmedia your process for cancelling a contract is awful... no doubt telling your operators to keep hanging up. Wankers

  • suse09 suse (@suse09) reported

    @virginmedia No just one visit, multiple, no explanations, ring customer services they can’t escalate or explain.

  • StreetsofGreezo Grizzo (@StreetsofGreezo) reported

    @virginmedia NO WAY I am paying for an install that never happened either.

  • Chunkandchops Chunknchops (@Chunkandchops) reported

    @virginmedia I don’t think you quite understand,mi have been in dialogue with your support teams on more than one occasion but nothing is resolved that’s why I need an engineer to attend.

  • JobIsA4 SteveStraw (@JobIsA4) reported

    @virginmedia i think someone was meant to be booked in to sw16 2bp. maybe, not sure, your customer service is always terrible. anyway please cancel the engineer

  • crazyron2020 Ronmur (@crazyron2020) reported

    @virginmedia When I phoned I was trying to reduce my package. No help at all. Virgin don't care about existing customers. Will be exploring my options in January. 👎👎👎

  • StreetsofGreezo Grizzo (@StreetsofGreezo) reported

    @virginmedia Been throught the contact us page on day two, only thing they did was stick a note of the problem on the account supposedly and told me I'd be messageed by someone who will help. Never did and when it came to the texts me and my aunt texted five times and kept getting hanged up