Virgin Media Outage Report in Horbury, City and Borough of Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Horbury, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Halifax, Bradford, Batley, Barnsley, Huddersfield, Leeds, Dewsbury, Heckmondwike, Liversedge, Mirfield, Castleford, Wakefield, Mexborough and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
||
| Halifax |
Internet | |
| Halifax |
Wi-fi | |
| Bradford |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Horbury, England
Latest outage, problems and issue reports in Horbury and nearby locations:
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia No it didn’t help, what is the score SL V England John
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Nigel Jolly
(@Nigel_BigNn) reported
from
Leeds, England
@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Matty Beswick
(@bezzyboy88) reported
from
Leeds, England
Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia That checker like my service doesn't work
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router
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sue ellen draper 💙🇺🇦💛
(@suellen2623) reported
from
Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robo85
(@Robo85) reported
@virginmedia @btsport Any idea why I keep getting issues with btsport/Apple TV 4K on vm350? Keep getting vc526 error- happening for over a month.
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Neil Mc
(@G8merGuy) reported
@virginmedia how come 5G is t working on my 5G phone I took this sim out and that it came with 5G access . Any help would be appreciated
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Luca T
(@TheWolfyBear) reported
@virginmedia was due a package today with my new hub as I've just joined, but no sign of it. Can you help?
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Juri
(@gesichtzeintopf) reported
When are you going to offer the service that we’re paying for, @virginmedia? Internet is fu*ked again. Had to use mobile just to be able to work.
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Loretto Mara
(@_HIPERFORMANCE_) reported
@vmbusiness Your System is Down!
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KD
(@doroszewicz1) reported
@virginmedia 1 agent disconnects the call with me to answer his mobile and another doesn't bother calling back when the phone fails on his end? This is after spending 40+minutes on hold. On top of this, you're trying to charge £240 to cancel my contract? Terrible customer service
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lisaperry
(@lisaperry40) reported
@virginmedia They are. Already checked after 2hours trouble shooting. Tv was working till then. So if it’s not the cables causing the issue there is a fault. Upstairs box hasn’t worked for wks! It needs investigated
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Matthew Johns
(@mattjohns1) reported
Hey @virginmedia what's going on with your support line? 40 mins to get through to 1st line support, then 1 hr on hold waiting for 2nd line before I was cut off. And listening to the same 4 songs on repeat the whole time...my ears hurt.
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Natalie Grove
(@NatGrove69) reported
@virginmedia why do you charge a huge cancellation fee if I’m moving house yet you can’t provide a service at my new house?
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HART
(@_LHART_) reported
@virginmedia Not sure what the point in calling is to be honest? It's the same issue as has been for the last week. I'm sure it will go off tomorrow again at 8pm and we will run this back.