Virgin Media

Virgin Media Outage Report in Horbury, City and Borough of Wakefield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Horbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Horbury, City and Borough of Wakefield, England 10/29/2025 09:10

October 29: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Horbury, City and Borough of Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Dewsbury, Bradford, Batley, Halifax, Leeds, Normanton, Wakefield, Barnsley, Huddersfield, Heckmondwike and Liversedge.

Loading map, please wait...
City Problem Type Report Time
United KingdomDewsbury TV
United KingdomBradford Internet
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomDewsbury TV
United KingdomHalifax Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Horbury, England

Latest outage, problems and issue reports in Horbury and nearby locations:

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke

  • Podder51 Andy Pearson (@Podder51) reported from Huddersfield, England

    @virginmedia @virginmedia yes we’re still having problems, the hub no longer reaches all rooms, signal strength is lower, when we get a signal. We’re on Fiber at above 100mgbs/Sec be guaranteed. So why did a get a text last month “good news we’ve upgraded you to 100mgb/s.

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster

  • DERocksOn Joanne Letremy (@DERocksOn) reported from Huddersfield, England

    @Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says

  • Hizz67 Richard Hizzard (@Hizz67) reported from Halifax, England

    @virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday

  • antonroid antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.

  • webbo999 andrew david pearson (@webbo999) reported from Dewsbury, England

    @virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈

  • Mikeyhall4 Mikey Hall (@Mikeyhall4) reported from Leeds, England

    @virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite

  • Podder51 Andy Pearson (@Podder51) reported from Huddersfield, England

    @virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal

  • Podder51 Andy Pearson (@Podder51) reported from Huddersfield, England

    @virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.

  • kelechi_okegbe Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England

    @virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm

  • croppersports Ben Cropper (@croppersports) reported from Leeds, England

    Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?

  • nayasaveraCIO Gurpreet (@nayasaveraCIO) reported from Leeds, England

    @virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • moorepropgroup Frazer87 (@moorepropgroup) reported

    @virginmedia No different numbers every time, my original phone number was people from Bradford ringing, my 2nd phone number was Pakistan people phoning. all within minutes of the number being activated. Tbh I am thinking of cancelling the contract. never had this before

  • jumpingjingles Go (@jumpingjingles) reported

    @virginmedia Got told yesterday it’s a big problem whatever that is suppose to mean .. I’ve already spent £45 in top up data on my mobile phones to compensate

  • trueblue171 Gordy (@trueblue171) reported

    @virginmedia How much would it cost me to upgrade the router to the hub 4 to see if that fixes my issues ??

  • FinlowIan Ian Finlow (@FinlowIan) reported

    @virginmedia I checked, and double checked the connections last night, and it still didn’t work. It was ok this morning, so I guess the issue was resolved.

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @virginmedia Good morning. Yes it’s an ongoing problem that isn’t going to go away on its own, it needs resolving please. I see that there is now a Hub 4 available, does that emit a stronger WiFi signal? And what about Booster Pods? I don’t live it a mansion, it’s just a normal 3 bed semi.

  • Wallicimo Chris Wallace (@Wallicimo) reported

    @virginmedia Yes, I’d like the amazing voucher your promised as compensation since February for the atrocious Customer service I have been subjected to. Can someone just send me the code? None of your human operators are capable of doing it and your text support doesn’t work. What does work?

  • madclara Claire Watson (@madclara) reported

    @virginmedia I have 3 times it’s a call centre in perhaps the India region and everytime they tell me nothing they can do and hang up. Hence me tweeting you. But clearly it’s pass the buck time

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • zacdgreene ⭕⭕ Zac Greene ⭕⭕ (@zacdgreene) reported

    @virginmedia Yes, this afternoon. Maybe you could ask the university to reschedule all my meetings instead because I guess you are telling me to do that since you won't reimburse for the outage when it is actually important. Pretty cool. no internet, working from home during a pandemic

  • soniamatharu1 Sonia Matharu (@soniamatharu1) reported

    @virginmedia Awful customer service. I've moved into a new property and had booked my installation ahead of time. Now they keep delaying the install, I'm with internet now for 6 weeks!! unacceptable