Virgin Media Outage Report in Horbury, City and Borough of Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Horbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Horbury, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Batley, Bradford, Halifax, Huddersfield, Leeds, Normanton, Pontefract, Wakefield, Cleckheaton, Castleford, Brighouse, Liversedge, Mexborough and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Horbury, England
Latest outage, problems and issue reports in Horbury and nearby locations:
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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King42
(@The_FixItManoz) reported
@virginmedia No and that's why I'm more frustrated, because if hat could be the issue
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M b
(@Mb98085406) reported
@virginmedia how do I cancel my account - you just hung up on me
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d0nkeytr0n
(@d0nkeytr0n) reported
I'm getting sick and tired of the On Demand service NEVER working on my @virginmedia Superhub 2ac
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jasmine louise
(@Jasmineee1994) reported
@virginmedia we’ve been doing that for months like we’ve been told and it’s still the same. Something is clearly broken somewhere whether it’s the hub or something else I don’t know but surely that’s your companys job to find out rather than just brushing us off every time?
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Jules Tee
(@xjuewx) reported
@virginmedia I wiah to complaine about the situation my mum was left in . How do i register my complaint?
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Tay 🇨🇦
(@calgarydoll) reported
@virginmedia @xjuewx Is it not working in TORONTO?
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Ryan Kearney
(@rainbow6kane) reported
@virginmedia @JDOriginals Na virgin custmer service in my experience is shocking, main issues I’ve had is with broadband and lack of communication or commitment to resolve the issues I still have promised me to rectify so I committed to another 18 months, still have slot off issues with broadband.
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Charly Louise Farabella
(@Charlylouxo) reported
@virginmedia Yep been through the support chat with Netflix, deleted and re downloaded apps, updated tv ect .. no faults or missing programs showing on there end of the system just mine.
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Jimmy Swanston
(@jimswanstonlive) reported
@virginmedia They said that I was getting a refund off £200 which never happened
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Qubes
(@MQubez) reported
@virginmedia No known faults its not worked properly since day 1. I'll source my own WiFi 6 capable device seeing as you can't even do that for a service that requires it quite poor if I'm honest surely your engineers etc should know this stuff.