Virgin Media Outage Report in Batley, Kirklees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Batley come from postal codes WF17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Batley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Batley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Batley, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Dewsbury, Cleckheaton, Leeds, Barnsley, Wakefield, Liversedge, Batley, Bradford, Huddersfield, Halifax, Mirfield, Keighley, Shipley, Brighouse and Heckmondwike.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Batley, England
Latest outage, problems and issue reports in Batley and nearby locations:
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Helen Burnett (@HBurnett28) reported from Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Helen Burnett (@HBurnett28) reported from Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Helen Burnett (@HBurnett28) reported from Bradford, England
@virginmedia no service again in BD9
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Dave Jackson (@davejackson16) reported from Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Rev dave walker (@Reverand_dave) reported from Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Rev dave walker (@Reverand_dave) reported from Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Rev dave walker (@Reverand_dave) reported from Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Peter Chapman (@turtleshead1962) reported from Thornton, England
@virginmedia There has been no service since 11 am yesterday and just bland "we're doing our best" pre recorded messages on 150
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Rev dave walker (@Reverand_dave) reported from Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Jim Johnson (@jim_johnson24) reported from Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Helen Burnett (@HBurnett28) reported from Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Rev dave walker (@Reverand_dave) reported from Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Peter Chapman (@turtleshead1962) reported from Thornton, England
Have just been told by @virginmedia the outage in Thornton will last til 29th September. This company are a complete joke
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Dave Jackson (@davejackson16) reported from Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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vonda (@nastane_purdy) reported
@virginmedia It clearly was , especially as I have read other reviews saying exactly the same as me . And as soon as I answered call back the dialled clicked off . I urge you to check Trustpilot amongst others. Never again with VM after this stress
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vonda (@nastane_purdy) reported
@virginmedia please check your Trustpilot reviews. I have just left one on there about the horrific service I have received as I have tried to cancel my account (which I may add is now out of contract).
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Rick (@BoothRick) reported
@jayrayner1 @virginmedia Vowed never to use Virgin ever again after they kept taking money off me when I changed supplier. Impossible to communicate with, awful.
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cobeats (@cobeats7280) reported
@virginmedia It’s been going on for a 4 days now, spoke to support yesterday who just said see how it goes tomorrow.
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TR (@TMR_Toby) reported
@virginmedia Upgrading my service
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Ali Connor (@xphasetwogaming) reported
@virginmedia Says there is a problem, it is not just me in the area with an issue either, the auto comp back is just a few quid compared to the hundreds of a wage I will be losing, should of left you guys months ago, nothing but issues with your network since I joined in march
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Jay (@ValiantVilla) reported
@virginmedia Saying no issues as per usual. It cuts out every day, multiple times a day. I want all this putting on my account so when it comes to cancel the contract you know exactly why!
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Kimberley Turner (@kimturner70) reported
@virginmedia Every time I call it takes ages on hold so mostly give up. But when I have life to waste I’m told no problem 😡
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vonda (@nastane_purdy) reported
@virginmedia Ok thanks. All I want to do is cancel.
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Chris Ball (@skemlord) reported
@virginmedia not very happy with the customer service right now. 😒 9 years of being a customer about to down the drain. Anyone know what would be a great move for Internet provider?