Virgin Media Outage Report in Batley, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Batley come from postal codes WF17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Batley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Batley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 06: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Batley, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Cleckheaton, Dewsbury, Brighouse, Halifax, Wakefield, Batley, Huddersfield, Liversedge, Barnsley, Castleford and Mirfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
||
| Cleckheaton |
Internet | |
| Dewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Batley, England
Latest outage, problems and issue reports in Batley and nearby locations:
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer
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Laney_33
(@Laney338) reported
from
Thornton, England
@VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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maria
(@mariaspears) reported
from
Huddersfield, England
@virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!
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Nigel Jolly
(@Nigel_BigNn) reported
from
Leeds, England
@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
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BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
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james Staniforth
(@leedsfan91) reported
from
Leeds, England
@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Harvey
(@McKeoneCaroline) reported
@virginmedia @virginhelp That the job has been sent to a field manager but they cannot tell me if it will be days or weeks until it is fixed a temporary cable was fitted that has made things even worse I have worked 2 years from home through the pandemic with no issues now no Internet at all
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Dollynoocat
(@dollynoocat) reported
@virginmedia trying to contact you on web chat and it's not working????
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philwoodford
(@philwoodford) reported
@virginmedia Is there a problem again with people being locked out of legacy email like blueyonder and ntlworld etc? It is becoming way too regular and needs to be sorted technically.
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Haroon Chaudhry
(@HaroonC7) reported
@virginmedia Honestly - I don’t think there is any point addressing this as it shows to the whole world how @virginmedia is simply unaware of the service they offer, and are unable to explain reasons why they are falling short. I will not be recommending this service to anyone - full stop!
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MaireB
(@maire_b) reported
Day 2 of trying to get through to ANY department at @VMBusinessIE @VirginMedia_TV @virginmedia Same old company UPC/ NTL You may change the name but the brutal non existing customer service is still as bad as ever!
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Lee Wharam
(@leewharam16) reported
@virginmedia has got to be the worst internet provider going, roll on cancellation date, honestly can’t remember last time mine worked…. #shite
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Anita
(@anita2203) reported
@virginmedia Thanks for replying. It just seems to be the living room tv and the main box not working. My bedroom tv & box is working. Can you explain why this is? Thanks
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Fergus Baxter
(@fergus_baxter) reported
@virginmedia 5 days of calls, 1 official dispute/complaint, 19 hours of waiting for an agent on WhatsApp, just to get a router that you phoned me every day for a week to accept, but then failed to deliver. Your customer service is WITHOUT DOUBT the worst i have ever had to use.
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I give_up
(@venny1976) reported
@fin_father @virginmedia Oh we had that to. Couldn't get a decent signal in our bedroom, after a few months managed to get a booster from them
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Anita
(@anita2203) reported
@virginmedia Hi. I need somebody to get back to me urgently. The tv issues in my area said it would take up to 3 hours. It is now 14 hours and STILL not working. Please reply back to me. Thanks