Virgin Media

Virgin Media Outage Report in Batley, Kirklees, England

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The latest reports from users having issues in Batley come from postal codes WF17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Batley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Batley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Batley, Kirklees, England 03/29/2024 09:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Batley, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Bingley, Halifax, Barnsley, Cleckheaton, Mirfield, Huddersfield, Dewsbury, Wakefield, Castleford, Liversedge, Keighley and Brighouse.

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City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Phone
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomBatley Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Batley, England

Latest outage, problems and issue reports in Batley and nearby locations:

  • MatthewFerretti Matt Ferretti (@MatthewFerretti) reported from Leeds, England

    @virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!

  • JamieSmith45 Jamie Smith (@JamieSmith45) reported from Huddersfield, England

    Every month without fail our broadband goes down - @virginmedia what is going on? Particularly after prices went up last week!

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.

  • bally79 Suzy Swift (@bally79) reported from Dewsbury, England

    @virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    @virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.

  • NatalieBall21 Natalie Ball (@NatalieBall21) reported from Leeds, England

    @virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

  • PippaKOldfield Pippa Oldfield (@PippaKOldfield) reported from Wakefield, England

    @AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.

  • MatthewFerretti Matt Ferretti (@MatthewFerretti) reported from Leeds, England

    @virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    @virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.

  • robfprior Rob Prior (@robfprior) reported from Bradford, England

    Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?

  • pablo_hescobar super pablo (@pablo_hescobar) reported from Leeds, England

    @virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now

  • antonroid antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work

  • TonzerWee Tom Whewell (@TonzerWee) reported from Guiseley, England

    @virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.

  • Joannemarygriff Joannemarygriffin (@Joannemarygriff) reported from Wakefield, England

    @virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fishlessfingers oat milk stan account (@fishlessfingers) reported

    just saw Jack chambers outside the Dail talking to virgin media news and wanted to shout **** JACK CHAMBERS on the news but didn’t

  • villa_sol21 James (@villa_sol21) reported

    It's incredible how undervalued existing customers are to @virginmedia. Spoke to a lovely lady on the phone about changing my contract but the prices for existing customers is ridiculous, especially when broadband and wifi is poor at times. Question is, SKY or BT?

  • GodberKen Ken Godber (@GodberKen) reported

    @virginmedia I have my mobile, can you not just cancel the sim contract?

  • 4ueueueue uwxj (@4ueueueue) reported

    @virginmedia my wifi has been cut off for about 15 hours now and i do the steps when you click ‘here’ on settings and all it says is the box is not close enough to the hub or wires are not in correctly when They clearly are ? HELP

  • xjle_x Jessica Lee (@xjle_x) reported

    @virginmedia For a 3rd time to have the phone put down on me again and waste another hour of my day?

  • BarbaraRich_law Barbara Rich (@BarbaraRich_law) reported

    @AudreySuffolk @Nationwide @virginmedia Happy birthday, Audrey, and sympathies - I’m sorry to hear that retail financial and other consumer services continue to fail adults who lack capacity and their attorneys, a subject of which I sadly have both professional and personal knowledge

  • nanipals Dr. Renuka Mudunuri (@nanipals) reported

    @virginmedia Most unreliable service. In the middle of a client call, the internet is disconnecting. Although this is intermittent, it is causing severe issues to our work. Checked in Cloudflare speed tester and found higher jitter and latencies. 34.2ms Jitter and 28.6ms latency

  • benccclarke Ben Clarke (@benccclarke) reported

    Virgin Media quite possibly have the worst customer services team I have ever spoken to

  • NerdsRants NerdRants (@NerdsRants) reported

    @virginmedia I will but it doesn’t change the fact that VM is wasting my time and also giving old customers a worse deal then new customers. The idea that you try to get away with this makes me want to puke 🤮 Is this how you treat your customers?

  • louierider1 Louie Rider (@louierider1) reported

    @virginmedia Hi, having a nightmare day a customer service today after you mistakenly disconnected my broadband. Been hung up on by sales and ended up being connected to another customer on the phone which was a totally breach of privacy! Just want to get reconnected!