Virgin Media outages and service status in Castleford, England

Problems in the last 24 hours in Castleford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castleford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castleford, England

The most recent Virgin Media outage reports came from the following cities: Batley, Wakefield, Leeds, Normanton, Pontefract, Dewsbury, and Castleford.

City	Problem Type	Report Time
Batley	TV	2 hours ago
Wakefield	Internet	7 hours ago
Batley	Internet	8 hours ago
Batley	Internet	9 hours ago
Leeds	Wi-fi	19 hours ago
Leeds	TV	20 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Castleford, England

Latest outage, problems and issue reports in Castleford and nearby locations:

• 
  Judge Drokk | Mark Hellewell (@JudgeDrokk) reported 31 seconds ago from Darton, England

  @virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 1 minute ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Padge 👌 (@AdamPagett3) reported 4 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

• 
  Catherine Gray (@cathgray23) reported 9 minutes ago from Horbury, England

  @virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install

• 
  Gem 💎 (@28gem) reported 13 minutes ago from Wakefield, England

  I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.

• 
  The Davies Family on Tour ! (@Daviesfamontour) reported 16 minutes ago from Adwick le Street, England

  @virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening

• 
  Paul Waite (@plrw2010) reported 21 minutes ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Matthew Preston (@MatthewJP2014) reported 25 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  LUFC is Life ⚽️ (@Carlianleeds) reported 32 minutes ago from Leeds, England

  @virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//

• 
  Andy M (@AndyM50760310) reported 32 minutes ago from Dewsbury, England

  @virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.

• 
  FJG (@FranNamStyle) reported 33 minutes ago from Leeds, England

  My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.

• 
  Gav Leaf (@Gav_Leaf) reported 33 minutes ago from Castleford, England

  Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

• 
  Stacey Mcintyre (Sam McIntyre) (@19stacey83) reported 38 minutes ago from Swillington, England

  @virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband

• 
  Paul (the original Ossett Terrier 🐶) (@0ssettTerrier) reported 41 minutes ago from Ossett, England

  @carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky

• 
  Kamal Sharma (@KamalSh03012772) reported 44 minutes ago from Leeds, England

  @virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks

• 
  Rebecca (@Bexwa) reported 48 minutes ago from Dewsbury, England

  @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

• 
  Marie MIllward (@mariemillward) reported 51 minutes ago from Leeds, England

  @GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.

• 
  james Staniforth (@leedsfan91) reported 53 minutes ago from Leeds, England

  @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

• 
  Claire Gomersall (@ClaraGomer) reported 54 minutes ago from Leeds, England

  @virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!

• 
  Guy Leech (@guyrleech) reported 57 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catriona **** (@CJD39) reported 6 minutes ago

  @virginmedia quite possibly the worst customer service EVER. I have been a loyal customer for years! Absolutely disgraceful

• 
  guygorilla (@guygorillacity) reported 6 minutes ago

  @Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.

• 
  KrYpt (@KrYpt923317) reported 7 minutes ago

  @Benleo Disgusting customer service. I’ve had many issues with then. Financial Ombudsman Service have always helped, but now they’ve changed regulators, who are almost as bad as VM. Virgin Media just hiding behind a great product.

• 
  Cyberbob1uk (@cyberbob1uk) reported 10 minutes ago

  @virginmedia 51 days with you and 5 internet outages on April 4th, 6th, 12th, May 15th and yesterday which still not sorted today. How can you justify this shoddy level of service? Was with my previous provider for 10 years, 0 outages.

• 
  Twelfty 45543 (@trishbeaker71) reported 11 minutes ago

  @virginmedia is there any issues with the internet in the M11 area of Manchester

• 
  Maggie N (@MAGGINED) reported 13 minutes ago

  @virginmedia Hey @virginmedia I have been unable to use my tv play back services and play any recorded programmes for almost a week. The service check is telling me estimated fix date as 18th May - that’s 2 days ago !! What’s going on ?

• 
  Adrian (@adrianjustone) reported 14 minutes ago

  @TonyDabell @mark_wootten @virginmedia I agree , I’m with virgin media they are the worst company , they offer nothing to their loyal customers .

• 
  SinfulScorpio (@_SinfulScorpio_) reported 15 minutes ago

  @BlancoGoGo @virginmedia Well that sucks. These things should be fine

• 
  AirDribblePrick (@AirDribblePrick) reported 17 minutes ago

  @garyb007 @Benleo They couldn't care less about loyalty, that's why all the new customers get the best deals and loyal customers end up paying double. **** @virginmedia scum company.

• 
  Jagger (@Jagger53015280) reported 17 minutes ago

  @virginmedia @Benleo You haven’t addressed his issues. It’s not just about sorting it out. Terrible service.