Virgin Media Outage Report in Castleford, City and Borough of Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Castleford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Normanton, Batley, Wakefield, Pontefract, Castleford and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Normanton |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Leeds |
Total Blackout | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
Looks like Virgin Media internet is down UK-wide. And Animal Crossing won't play ball with my phone tethering to visit a friend's island. Guess it's time for a bath until this is fixed.
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Dean Brown ®
(@dean_browny) reported
from
Grimethorpe, England
@virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻
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stephen
(@StephenAdams79) reported
from
Dewsbury, England
@virginmedia you are shit.
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Yamu Matarr
(@yamu06) reported
from
Leeds, England
@virginmedia. What's happening to the WiFi. Its not working. Reboot twice and still nothing. No info on the app. #virginmedia
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@virginmedia we also ordered an upgrade to M200 on 12 Sep 2019, but it's clear that's never been actioned. Bit pointless though if I cant even get M100 speeds.
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Sameer
(@sameer_shxh) reported
from
Leeds, England
@kylemaguire93 Virgin media outage across the whole of UK 😂
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s rubbish it never works
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
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Chris Gibbs
(@ChrisGibbs9973) reported
from
Wakefield, England
Umpteen time @virginmedia and to top it off your pointless app can't even shed any light on the subject. I realise that times are difficult but you can't even watch free TV once you lot go down. I never get a rebate and I'm quite pissed off again. You seem to be able to connect
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia seems to be issues with the on demand and other apps restarted v6 box and router got nothing
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.
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theslickster
(@66slick) reported
from
Gildersome, England
@virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them
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Girish Solanki
(@girishsolanki) reported
from
Leeds, England
@SureshChohan @virginmedia No phone line either , and internet is still down
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
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Ben Larkin
(@BennyLarks) reported
from
Wakefield, England
@haseeb1986 I did not laugh... quite liked the idea. And was a victim of this stupid virgin media thing last night!
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James lyttle
(@Jameslyttle9) reported
from
Dewsbury, England
@diskin182 @virginmedia Reception is shit here on 4g, wish I’d saved some of them magazines now 😂
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Paul
(@0ssettTerrier) reported
from
Ossett, England
@Mr_Mark_Taylor @virginmedia Can't remember the exact times but it was definitely in the evening (peak time). It was an engineer who told one of my neighbours what the issue was. Virgin wouldn't admit to it though.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra Gillett
(@SandraGillett1) reported
@virginmedia This is my sons phone, I now have a 13 year old child who cannot call me when he is not in a wifi area as there is no service. I need someone to help me.
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Andy Gibson
(@Lopek) reported
from
Darlington, England
Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".
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.
(@HVSHlM) reported
@virginmedia Hi guys. Is there any particular reason my internet has been very slow since yesterday. I'm from B20 in England.
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.
(@HVSHlM) reported
@virginmedia Hi guys. Is there any particular reason my internet has been very slow since yesterday. I'm from the West Midlands.
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Tony Bradman
(@tbradman) reported
@virginmedia Done that! Many, many times. The problem - as we all know - is your signal. Why can’t you as a company admit that your system is just not working for many of your customers and do something about it?
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Elaine Davies
(@laneypops83) reported
@virginmedia It says it's clear on the service status now but I've not received the text messages to let me know. I did receive 2 messages last night about 3 minutes apart telling me the estimated fix time was 14:15 today.
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Tim Orme
(@TimOrme2) reported
@virginmedia Poor WiFi in parts of house. Sent one Pod and charged £5pm, promised 2 more but then said not available. Called yesterday, agent transferred me to someone else without exposing anything to them and then second person put me on hold and hung up.
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Richard
(@RichStokesy) reported
@virginmedia Spoke too soon... happened again last night and the night before, exact same time period as before. 🤨 Think I'll have to escalate this with customer services. At this rate I'm not going to get a clear explanation here.
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@maidelk
(@MaidelK) reported
@virginmedia So how can you help me? No, my installation was half completed, my account is still wrong so I cannot long into the website, ive been promised call backs that never appeared, promised services I cannot get
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Andreas
(@DreoUK) reported
@virginmedia It's been pretty bad for a week but last night and today it's unusable - Brighton Area