Virgin Media Outage Report in Castleford, City and Borough of Wakefield, England
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The latest reports from users having issues in Castleford come from postal codes WF10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Castleford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Leeds, Wakefield, Castleford and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Batley |
TV | |
| Batley |
TV | |
| Normanton |
Total Blackout | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
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Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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Danny Bennett
(@DannyJBennett) reported
from
Gildersome, England
@virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Gavin Rees Dance
(@gavinr77) reported
from
Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia Down again
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The Town Crier ☝🏻
(@TheTownCryer1) reported
from
Wakefield, England
@virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
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Aimee
(@aimeereynoIds) reported
from
Leeds, England
@virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DJS
(@hogmaster2020) reported
@virginmedia Worst customer service Terrible installation Incorrect bills Complete knightmare company
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Feej
(@fenifipie) reported
@virginmedia Lacking in many departments today. I'll no doubt have to raise another complaint in 18 months when you screw me around again
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Feej
(@fenifipie) reported
@virginmedia Whilst I have had the main issue resolved, I can't say I'm happy with the fact I was blind transferred 4 times, hung up on and spoken to rudely before I finally got to someone. Your unhelpful response isn't great either. The appt cannot be rebooked as your company guidance has
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ConsciousThoughts
(@ChrissyCray1) reported
omfg went to buy 30p rizlas and my card gets declined. turns out virgin media just decided to take my internet bill a week early and bump the price by a tenner leavin us wi **** all
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Jacques Clapham
(@JacquesClapham) reported
@virginmedia It's multiple devices that can't be connected. How can I test with a wired connection to phones, ipads etc. Also there were problems in the area for 2 days so I doubt the problem is at my end
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DJS
(@hogmaster2020) reported
@virginmedia Worst customer service Terrible installation Incorrect bills Complete knightmare company
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Paul
(@99Porky) reported
Virgin media are so ****, 2:30 pm everyday I start dropping frames and lagging like ****.
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Mark Porter
(@marksporter) reported
@virginmedia internet gone off again in ST7 service is a joke I think I shall be going to another provider I’m paying top dollar for a rubbish service
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Helen Ensom
(@HelenBob89) reported
Leaving @skytv for @virginmedia was the WORST MISTAKE of my life. Been a customer for two weeks already the second major outage of services in our area. No TV and no broadband and no fix due until after midnight! Disgusting! #shittyservice #lookingforawayout
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Maria
(@Marialovetattoo) reported
@virginmedia can you please explain why I am having problems with WiFi in my daughters bedroom the signal is so week it has been like this for a couple of weeks, my router is downstairs In my livingroom and I am having to keep rebooting it, it's ridiculous 😡