Virgin Media Outage Report in Castleford, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Castleford come from postal codes WF10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Castleford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (15%)
-
E-mail (6%)
-
TV (6%)
-
Phone (2%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Dewsbury, Castleford and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
||
| Leeds |
Internet | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
-
Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!
-
Hoppywba
(@hoppywba) reported
from
Leeds, England
@virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬
-
Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues
-
Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
@virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.
-
Rebecca
(@Bexwa) reported
from
Dewsbury, England
@mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message
-
Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal
-
Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs
-
Simon Day
(@SiDay14) reported
from
Dewsbury, England
@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
-
Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
-
Ryan Wilson
(@rywilnot) reported
from
Darton, England
@SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia
-
Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
-
Yamu Matarr 🇬🇲 🇬🇧 🦂
(@Yamusenghore) reported
from
Leeds, England
@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
-
Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
-
james Staniforth
(@leedsfan91) reported
from
Leeds, England
@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
-
Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer
-
Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
-
Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.
-
Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
-
Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
-
Nigel Jolly
(@Nigel_BigNn) reported
from
Leeds, England
@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tim Abell
(@tim_abell) reported
@virginmedia how ******** do you speak to a human at virgin media? The phone system is completely impenetrable. #CustomerDisservice
-
SAYes Keith
(@Keith_965) reported
@virginmedia - email service and login still down since 1100 on 14th. Been on cable here 31 years and more than 10 with Virgin Media - hit a low point. Please resolve.
-
James Arnold
(@arnie1984) reported
@virginmedia It's a joke though, we pay for a service and it doesn't even run properly. I'd love to say it's only a one off scenario, but it's happened more this year than others. I'd swap provider if I could but Sky in this area just doesn't reach the same level as you when working.
-
James Arnold
(@arnie1984) reported
@virginmedia a little unhappy that my Virgin Media services have been down from around 0730 this morning and it shows it's not going to be resolved till tomorrow afternoon. My postcode is TW19 7HY. A little unhappy as we've been unable to use services we pay for due to WiFi.
-
Adam Damarell
(@ExN_SKRT) reported
@virginmedia 4 times in 6 days that both broadband and Tv have been down for extended periods of time. What on earth is going on at Virgin media? Happy to take my £70+ a month, will be claiming compensation.
-
Lorna Willins
(@LornieWillins) reported
@virginmedia please answer your phone I need help with my virgin media app
-
Gary Mortland
(@gary_mortland) reported
@virginmedia Virgin media broadband is useless. I’ve been without service since Saturday and still not sorted🙈
-
Yorkshire Sherpa
(@Farke_In_El) reported
@virginmedia I'm specifically talking about the SkySports app being down?
-
🇯🇲 Big Savo 🇧🇧
(@remysosav) reported
Virgin media playing up once again lol. Cant even do my ******* course unless i burn my data. @virginmedia you lot are so absolutely ****.
-
Well Fan
(@DerekMo04274549) reported
@virginmedia I urgently need help with virgin media services. Your “help” functions and automated phone lines make it impossible to speak to a human being.