Virgin Media Outage Report in Normanton, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Normanton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Normanton, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Mirfield, Barnsley, Dewsbury, Castleford, Liversedge and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Wakefield |
Total Blackout | |
| Leeds |
||
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Normanton, England
Latest outage, problems and issue reports in Normanton and nearby locations:
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chris starkey
(@cstarkey12) reported
from
Barnsley, England
@virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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Linda Precious
(@Lindyprec) reported
from
Swillington, England
@virginmedia After being charged £6.50 for a 5 second call, advised to use my home Internet on mobile as virgin signal poor.... Etc et etc..
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Phillip Jameson
(@pjam62) reported
from
Gildersome, England
@virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
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Haz
(@harryd20200) reported
from
Wakefield, England
@virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Phil Hardaker
(@philjh1975) reported
from
Shadwell, England
@virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dani_rötter
(@Danirtter1) reported
@virginmedia I’m more concerned with making sure it stays on for like even a whole week. It’s just been in and out constantly this week so would like to understand thd underlying problem and the date when it’ll be fixed for good
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Mark
(@mark_2058) reported
@virginmedia I’m trying to switch to eBilling. The help section isn’t particularly helpful unfortunately. My account setting seems to suggest I have it enabled but I still get sent a paper bill. Can you help save some 🌲🌲🌳🌲🌳
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Paulk
(@cryptopaul134) reported
@virginmedia my connection at home dropping and reconnecting 50+ in 8-9 working hours for the last 3months. Checking service status online for last 3 months "engineer's are working on the issue". How long will this last more? How to help? = Fix ASAP, not in 3months and no results
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Dino
(@1lifeliveitnow) reported
@virginmedia @Rebecca40781849 I want to complain too, I have just left sky and joined virgin that included the 02 deal and I have had no service ever since and 02 do not help. Is there anyway virgin can talk to them as I am not happy living with no mobile.
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kat
(@kaffachino) reported
@virginmedia Hi! I’m a volt customer and I’d like to order my wifi pods, i need two because i can’t connect in my kitchen or back bedroom, how do I go about ordering these ?
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Amy
(@pengelly_amy) reported
@virginmedia been told the issue was with my internet! So I book appointment for engineer for tomorrow then I get a text saying fixed and appointment cancelled but it’s not so now I have to wait till Monday! This ain’t on virgin
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Philip williamson
(@illwill87) reported
@virginmedia never ever leave @sky for these mugs. Don't know what they are doing. What's 250mps when you haven't got service. #pathetic #badservice #staywithsky
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A.Hennessy
(@AHennessy72) reported
@virginmedia Doesn't work...
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simon harris
(@simonha08675244) reported
@virginmedia @RalphTwice Yes I second that it’s been out all weekend again , and when you check online it says everything is fine , but that’s crap it’s happening all over the the country their service is joke , think it’s time to leave this service is pathetic you’re right .
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Jason Morgan
(@JasonMo25436420) reported
@virginmedia hi VM I live in thornbury Bristol a I think your network now has to many people in my area as online lag has got worse now everyone uses VM here , and more houses being built here , I got 1 gig and online is delayed unplayable