Virgin Media Outage Report in Normanton, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Normanton come from postal codes WF6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Normanton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Normanton, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Barnsley, Batley, Normanton, Dewsbury, Ossett, Wakefield, Heckmondwike, Castleford, Mirfield and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Barnsley |
Internet | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Normanton |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Normanton, England
Latest outage, problems and issue reports in Normanton and nearby locations:
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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M@
(@mattrushbrooke) reported
from
Thorpe Willoughby, England
@danyoung5 @virginmedia Hope it gets sorted soon, you can ask them for a copy of your customer notes their end to see exactly what the state of play is. Might be worth cross referencing that with what you’ve been told.
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Calam Smithson
(@CalamSmithson) reported
from
Garforth, England
Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Rosey MacDoo
(@RoseyMacdoo) reported
from
Leeds, England
@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Inga Vesper
(@wekesperos) reported
@samatlounge @virginmedia I wrote them a letter (!) on physical paper (!) saying I was hereby cancelling my contract, and if there's any problem they should get in touch withn 10 working days. It worked. Never heard no more from them. And yes, they are the WORST! Never again!
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Chris (isn't in) Scotland 🇬🇷
(@ScotlandChris1) reported
@wekesperos @samatlounge @virginmedia Never had Virgin Media but threatened legal action over 3 years of multiple unsolicited (3-4 a week) letters a week. That worked too. They do like their printed paper.
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SONJAY
(@sonjayb) reported
@virginmedia I am a broadband customer for last 4 years, 6 weeks back I have applied for moving home, but last 2 weeks I am without Internet, trying my best to get the status on the installation. Could you please help on ths
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Jimi
(@JimiCullen) reported
@samatlounge @virginmedia I’ve literally cancelled debit cards to get out of similar monthly charges. They make it as easy as possible to sign up and as hard as possible to cancel. Should be illegal
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Simon
(@sym_bur) reported
@virginmedia I've had not internet since 2pm. The box is flashing green. I've checked cables. Restarted twice...Help? M36BD is my postcode
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Zoë
(@zoeellison_) reported
@samatlounge @virginmedia They hung up on me when I tried to cancel the other month! And they don’t even have hold music, just repetitive adverts for their products 😩
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Chas Newkey-Burden
(@allthatchas) reported
@samatlounge @virginmedia Hi Sam, sorry to hear you're having trouble. Can we take it to DM so we look less wankish?
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u.v.ray
(@uvray_) reported
@wekesperos @samatlounge @virginmedia Just calm down, pussycats. Calm down. There's some serious **** going down in the world, no point getting yourselves all worked up over Virgin Media.
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woodystocks
(@woodystocks1) reported
@virginmedia the worst customer service ever. After speaking to 6 different advisors to renew my package and being assured it will be sorted I have been let down. I’m now left with a 2 year O2 contract I don’t want and my VM contract has not been actioned. Very disappointed.
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Sam Missingham
(@samatlounge) reported
@virginmedia After one hour and 4 departments and TERRIBLE service. Why is it so bad? See replies for other terrible customer service.