Virgin Media

Virgin Media Outage Report in Normanton, City and Borough of Wakefield, England

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The latest reports from users having issues in Normanton come from postal codes WF6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Normanton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Normanton, City and Borough of Wakefield, England 10/06/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Normanton, City and Borough of Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Barnsley, Leeds, Dewsbury, Heckmondwike, Liversedge, Mirfield, Castleford, Wakefield and Ossett.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton E-mail
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomBatley Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Normanton, England

Latest outage, problems and issue reports in Normanton and nearby locations:

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.

  • drariba AribaIV (@drariba) reported from Leeds, England

    @virginmedia It's the broadband wireless service that is affected

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.

  • DanaiSapfo Danai-Sapfo Petraki (@DanaiSapfo) reported from Leeds, England

    Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.

  • drariba AribaIV (@drariba) reported from Leeds, England

    @virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.

  • GM_Rod66 GM Rod #TeamNGU (@GM_Rod66) reported from Leeds, England

    Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!

  • LancasterHolmes Dan Lancaster-Holmes (@LancasterHolmes) reported from Rothwell, England

    To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.

  • drariba AribaIV (@drariba) reported from Leeds, England

    @virginmedia Non..it's either running too slow or the service becomes completely interrupted for some hours only to reconnect spontanously later. It's slowing a lot of things down.

  • GaryTaylor67 Woooh! Gary Taylor (@GaryTaylor67) reported from Leeds, England

    @virginmedia No financial information, no passwords. Partly because I can never remember my password...

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.

  • driffield107 wendy driffield (@driffield107) reported from Leeds, England

    @virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia I have NEVER seen such disgusting customer service. This is appalling.

  • w47carr Mrs c (@w47carr) reported from Barnsley, England

    @virginmedia are you aving problems with ITV channel mines gone off in the s70 area

  • Claredo91857219 Clare doyle (@Claredo91857219) reported from Barnsley, England

    @Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia

  • megsNewsome meg (@megsNewsome) reported from Gildersome, England

    @virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.

  • cgagg Carl. (@cgagg) reported from Birkenshaw, England

    @OBiW4NSHiNOBi @virginmedia Lol. In a bad way.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MakeItBetterUK Emily Horner (@MakeItBetterUK) reported

    @virginmedia My very elderly and vulnerable grandparents' phone is not working. It has been an intermittent fault for years. Every few weeks they will not be able to receive calls for the day, the phone would just appear engaged.

  • Duane01925469 Duane (@Duane01925469) reported

    @virginmedia A week, a week, just think about it…… it’s utterly ridiculous. The customer service is shocking, not even an attempt to do anything. You’ll be counter charged for every day that it’s off. Never known anything like it, in 10 years with sky not once had an issue like this!

  • meganmansworth Dr Megan Mansworth (@meganmansworth) reported

    Shocking service from @virginmedia who I need to talk to about an incorrect bill. Never put me through to an webchat agent, promise a reply to emails in 28 DAYS(!), and hung up on me instead of putting me through to the payments team after an hour long wait this morning!!

  • JG_CTXEng James Gordon (@JG_CTXEng) reported

    @virginmedia My broadband is down. Please advise as to when this will be fixed. Any updates would be helpful. Whilst I called Virgin and they said there is a problem, they had no idea what it is. Your webpage still suggests all is fine which is very frustrating.

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.

  • meganmansworth Dr Megan Mansworth (@meganmansworth) reported

    @virginmedia But anyway: how can I actually speak to someone about my problem? Can you give me a direct number for Payments and Services perhaps since i was never put through?

  • meganmansworth Dr Megan Mansworth (@meganmansworth) reported

    @virginmedia In answer to your question the email responses is your auto-reply promising a response in 28 days.... disappointing that @virginmedia seem to only fulfil basic minimal legal responsibilities rather than any sense of basic customer service

  • petek_78 Petek782 🇫🇷 + 🇬🇧 love 🇪🇺 🐝 🌸 (@petek_78) reported

    @virginmedia Of course, Virgin Media can do no wrong. Pathetic customer service.

  • Livbet Liv (@Livbet) reported

    @virginmedia Has made no difference. There is definitely an issue because it often takes an age to load FB responses, or like atm won't load them at all.

  • vincehanratty Vinny Hanratty (@vincehanratty) reported

    @virginmedia Can never get through to your team it’s impossible