Virgin Media Outage Report in Normanton, City and Borough of Wakefield, England
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The latest reports from users having issues in Normanton come from postal codes WF6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Normanton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Normanton, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Normanton, Pontefract, Yeadon, Wakefield, Castleford, Barnsley, Liversedge and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Total Blackout | |
| Leeds |
Internet | |
| Normanton |
Internet | |
| Leeds |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Normanton, England
Latest outage, problems and issue reports in Normanton and nearby locations:
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@steutd2021) reported
@DeanGodbold @AskPlayStation @virginmedia Lots in East Midlands are. It’s must be similar to a problem virgin had in 2017 looking back. Must be a protocol thing
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TwoPunchEagle42
(@TwoPunchEagle42) reported
@virginmedia hi I'm having a massive issue of unable to connect with PlayStation network was working fine yesterday but not now
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Simon Gazeley
(@sigaz99) reported
@virginmedia what sort of fresh hell is your new “customer service” chat. Transferred to WhatsApp. 19 hours later, with huge delays to my responses. Then when I took 12 minutes to reply I was cut off and had to start all over again. Just woeful.
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greg bloss
(@gbloss9) reported
@virginmedia Just renewed oomph bundle, Inc mobile. Renewal date is 3rd November. Emphasised didn't want new contract to start till Nov. Just received email from O2 that my new bill is ready 28/9. I haven't even received the SIM yet My phone should be free till 3rd Nov ! WTF
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Rachel
(@RachelSmithRS) reported
Never in my life have I ever experienced such a shambolic service as @virginmedia they just make stuff up as they go!! Offer you one thing then do another🙃🙃🙃🙃
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qwertyuiop
(@qwertyu78678323) reported
@virginmedia You’re asking me if there is an area fault? You should ask your engineers that. I have disconnected all Virgin hardware as it’s completely useless given there is no broadband. I have never been more dissatisfied with a company. I’ve been with Virgin for 10 years. Never again.
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Kuljit Sanghera
(@SangheraKuljit) reported
@virginmedia your customer "service" is dreadful. You've doubled my bill on 2 conseq months. Everytime I call you your agents cut you off. I need you to get in touch with me and refund my money. You've stolen money from me. I want it back
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Annie
(@KittyKatLottie) reported
@virginmedia So day 5 with no TV, catch up or on demand. No reason just the "fix" time keeps changing. Has now changed to tomorrow at noon. I'm paying for a service I'm not getting but only compensation for Broadband and phone. What is the problem?
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J Stuart Ridyard
(@JStuartRidyard) reported
@virginmedia Yes the team called back to confirm the IT has done literally nothing after 6 weeks, and just passed the ticket back to the support team. WHEN WILL SOMEONE ESCALATE THIS?