Virgin Media Outage Report in Normanton, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Normanton come from postal codes WF6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Normanton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Normanton, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Dewsbury, Leeds, Wakefield, Barnsley, Liversedge, Pudsey and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
TV | |
| Normanton |
Internet | |
| Batley |
Wi-fi | |
| Dewsbury |
Wi-fi | |
| Leeds |
TV | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Normanton, England
Latest outage, problems and issue reports in Normanton and nearby locations:
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer
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sue ellen draper 💙🇺🇦💛
(@suellen2623) reported
from
Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia No it didn’t help, what is the score SL V England John
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Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
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Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Nigel Jolly
(@Nigel_BigNn) reported
from
Leeds, England
@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
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Yamu Matarr 🇬🇲 🇬🇧 🦂
(@Yamusenghore) reported
from
Leeds, England
@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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james Staniforth
(@leedsfan91) reported
from
Leeds, England
@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Brown
(@AndyBrown55) reported
@virginmedia Down again this evening, words fail me, please can someone take accountability and tell the residents in this area what Virgin are going to do to fix this and how they are going to compensate us?
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Haley
(@halesabailsa) reported
@virginmedia I have raised 4 complaints over the phone and none are on your complaints link online. Any ideas how to complain and actually get you to register it now as I’ve also complained on here too but nobody wants to register this. First complaint made 3rd March.
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Iestyn 🏴
(@iestynrl) reported
@virginmedia Hello, what is your official complaints channel please? I formally notified your Complaints Dept of a Complaint about diabolical Broadband back in January & I’ve still not received a reply! I’m paying £70 a month for utter, utter rubbish! My red no is: C-1201213260
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Lauren Reynolds
(@lreynoldsx) reported
SICK to death of @virginmedia. Finally today spoke to a lovely lad - 3rd time trying to sort a package out - eventually got sorted, and now it’s gone down. I CANNOT be ****** anymore!! Get me onto @skytv NOW
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Alex Sutherland
(@AlexSut64230979) reported
@virginmedia I asked for it to be raised as a complaint on my call tonight so let's see if anyone contacts me. If they don't then despite being a VM customer for over 2 decades i'm leaving. Not how I expect to be treated by VM.
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Egalitarian Society
(@egalitarianite) reported
@virginmedia Intermittent internet speeds. I've just done a 12 hour shift and want to chill out and watch Netflix without any issues, but your service is giving me half or no internet at random times. I've reset my hub, same issue. #virginmediadown
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Wave Master
(@wavyboysmith) reported
Nobody ever get @virginmedia (Mobile Uk) ever, most incompetent service you will ever experience been waiting 5 days to have a simple matter resolved promised multiple call backs and received not one appalling customer service
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Alex Sutherland
(@AlexSut64230979) reported
@virginmedia I am having wifi issues at home. Called you guys on sat and had an engineer booked for 4-7 today. I had to change my working day to accommodate then no engineer! Call 150 to be told you are not allowed to book engineers due to restrictions! Someone is lying!
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David shore
(@das2112a) reported
@SkyHelpTeam Never mind! Looks like a switch back to Virgin Media on the cards.
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Jordan Green
(@Greeny1911) reported
@virginmedia my wired connection is being affected every evening by constant disconnects from the internet whilst my wifi remains fine. I’ve eliminated all other possibilities. It’s not my PC, it’s not my cable. So I’m guessing it’s your awful superhub 3.0 any suggestions