Virgin Media Outage Report in Normanton, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Normanton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Normanton, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Dewsbury, Batley, Leeds, Liversedge, Barnsley, Knottingley, Castleford, Wakefield, Pontefract, Mirfield and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Dewsbury |
Internet | |
| Batley |
Internet | |
| Leeds |
Wi-fi | |
| Liversedge |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Normanton, England
Latest outage, problems and issue reports in Normanton and nearby locations:
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.
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Phil Hardaker
(@philjh1975) reported
from
Shadwell, England
@virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The wifi still doesn't work. please can you confirm when this will be fixed
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Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Linda Precious
(@Lindyprec) reported
from
Swillington, England
@virginmedia After being charged £6.50 for a 5 second call, advised to use my home Internet on mobile as virgin signal poor.... Etc et etc..
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chris starkey
(@cstarkey12) reported
from
Barnsley, England
@virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
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Phillip Jameson
(@pjam62) reported
from
Gildersome, England
@virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time
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Haz
(@harryd20200) reported
from
Wakefield, England
@virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Onearmedjohn
(@onearmedjohn) reported
@virginmedia Funny enough I’ve been on WhatsApp since about 1945 yesterday, trying to find out when my contract ends but at 2000 the chat ended with the promise of it resuming at 0800 and I’m still waiting. Your customer service is appalling.
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SuperJoshi
(@1SuperJoshi) reported
@virginmedia I’ve been with you for over 5 years. Been a sucker for the high speed sell but I’m done with the inconsistency. And now my phone line goes down as well because you put it through the router. Expect a formal complaint.
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Matty Ross
(@mattyross_films) reported
@virginmedia our broadband has been down since last night. Says no problems on your site. Can you check whats going on? N65BH
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mo alex austin
(@alexaustinuk) reported
@virginmedia broadband down yet again! Just not good enough
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chris floyd
(@mrchrisfloyd) reported
@KelCurwood34 @virginmedia I have broadband with these and no issues, so I was gonna get TV with them, but literally everybody told me to avoid their TV services because it’s so dire. Always coming up with error messages, channels not working. Seems Virgin aren’t ready to TV services right now
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dash
(@GofChaos) reported
@virginmedia apparently the broadband is down in my area, any idea when I can expect service to return? Kinda screwed if it’s still down tomorrow…
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Miles Golding #LowSkilled B Mus LTCL LRSM
(@milessum) reported
@virginmedia I live UK, virgin mobile, currently in NZ. Received one OTP last week via text to UK mobile number for a purchase using UK cr card, now receiving none despite countless Resends. Need to book flight urgently. Pls help.
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Sammie Taylor
(@sammie202010) reported
@virginmedia Issue in my area for 3WEEKS was told it would be fixed. I cannot work AGAIN today. Fix it god damn it. Sick of your lies. BL6 area
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Onearmedjohn
(@onearmedjohn) reported
@virginmedia Not really, no. What I want is you, the company I pay a lot of money to for a television service, is to replace my television box, as it doesn’t work properly.
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paul rose
(@paulrose222) reported
from
Braunstone, England
Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this