Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Huddersfield, Batley, Normanton, Leeds, Cleckheaton, Dewsbury, Castleford, Wakefield, Bradford, Liversedge, Brighouse, Pontefract, and Yeadon.

City	Problem Type	Report Time
Huddersfield	Internet	11 hours ago
Batley	Wi-fi	19 hours ago
Batley	Wi-fi	1 day ago
Normanton	Internet	1 day ago
Batley	Wi-fi	2 days ago
Leeds	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Barry (@Barry80901949) reported 49 seconds ago from Bradford, England

  @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

• 
  Martin Caine (@MartinCaine) reported 1 minute ago from Huddersfield, England

  @virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?

• 
  denise downham (@downhamdn) reported 2 minutes ago from Great and Little Preston, England

  @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

• 
  Owen1257 (@owen1257) reported 7 minutes ago from Huddersfield, England

  @HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's

• 
  Will Gordon (@camelsbestmate) reported 7 minutes ago from Thorner, England

  @virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.

• 
  Porrohman (@AndyHiggs1) reported 10 minutes ago from Huddersfield, England

  @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 15 minutes ago from Huddersfield, England

  @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  michael davies (@mikeydavies86uk) reported 17 minutes ago from Bradford, England

  Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 18 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Sam Walker (@SamWalker03) reported 22 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 33 minutes ago from Leeds, England

  @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

• 
  Andy M (@AndyM50760310) reported 34 minutes ago from Dewsbury, England

  @virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.

• 
  Rees (@Rees_2807) reported 41 minutes ago from Huddersfield, England

  @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

• 
  Gav Leaf (@Gav_Leaf) reported 42 minutes ago from Castleford, England

  Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

• 
  Rachel Hatfield (@rosiehat) reported 42 minutes ago from Wrose, England

  @vmbusiness Have we got any updates on this outage please? #Timeismoney #business

• 
  Jonathan 🇷🇺 (@Jonatha72251618) reported 47 minutes ago from Bradford, England

  @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

• 
  Phil Turner (@philter66) reported 49 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  Porrohman (@AndyHiggs1) reported 53 minutes ago from Huddersfield, England

  @sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 54 minutes ago from Garforth, England

  @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

• 
  Paul Knowles (@ScampyFryNinja) reported 55 minutes ago from Drighlington, England

  @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reported 7 minutes ago

  I have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.

• 
  Marina Robb (@MarinaRobb) reported 8 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  MaryC (@marycallaghan08) reported 9 minutes ago

  @virginmedia what’s going on in B44? No Tv channels, error code CS2004 & nobody responding on web messaging. Poor customer service. We’re not in Nepal for heaven’s sake

• 
  Kelly Kilner (@KellyKilner) reported 11 minutes ago

  @virginmedia that awful time again when I’m trying to speak to someone and get cut off. Twice …why is your service so appalling???

• 
  mmhmm (@xhatne) reported 12 minutes ago

  @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

• 
  James (Jim) Naismith (@JHNaismith) reported 13 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  meg (@MeganJuliaaa_) reported 17 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service

• 
  Frankie Smith (@frankiesmith74) reported 18 minutes ago

  @virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible

• 
  Edward Clements (@eddie10oo) reported 20 minutes ago

  @daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.

• 
  Caoimhe Ní Chearbhaill (@Caoimhe_OCDH) reported 27 minutes ago

  @virginmedia WiFi down in D2 since yesterday evening