Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS25, LS12, LS99 and LS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Bradford, Normanton, Batley, Huddersfield, Cleckheaton, Leeds, Castleford, Brighouse, Liversedge, Dewsbury and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Internet | |
| Bradford |
Total Blackout | |
| Normanton |
Wi-fi | |
| Batley |
Internet | |
| Bradford |
Total Blackout | |
| Huddersfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Tess Hornsby Smith
(@tess_hs) reported
from
Leeds, England
Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.
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⚒Dave Houghton⚒
(@DaveHouto) reported
from
Leeds, England
@virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer
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BradfordBrownie
(@bradfordbrownie) reported
from
Bradford, England
@loftus2011 @virginmedia @SkyUK totally agree ive just had to get in touch to change one of my boxes again second time in three months problem is ive lost all my recordings last time and its going to be the same again
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.
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Peter Bennett
(@botrash) reported
from
Leeds, England
@Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia I just get connection error.... this service not available right now
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤
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Gareth Futty
(@fudino10) reported
from
Castleford, England
@virginmedia Yes tried that no luck, been told there is a problem in our area again! Happens nearly every month. Getting fed up now every time I receive a letter from you it’s a price increase too.
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.
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Undisclosed Miz
(@NotRich5) reported
from
Castleford, England
@Barrage_Jeff @virginmedia Loads of people having same issues and they keep saying everything’s fine. Mines either cut off completely or running appallingly slowly
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Thanks for response. It seems better this morning. All I needed to know is that it was a Virgin issue, not an issue with my hub.
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meg
(@megsNewsome) reported
from
Gildersome, England
@virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.
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AzarLFC
(@AzarAsghar) reported
from
Dewsbury, England
@virginmedia U took your time guys!! I rang customer service and have an engineer booked in now for tomorrow morning
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia The service seems to have been interrupted again. Been fine all week.
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...
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Ian Wilson
(@IanWilsonB2A) reported
from
Collingham, England
@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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Haz
(@harryd20200) reported
from
Wakefield, England
@SpottedRothley Yeah mine has been on and off all week, sick of ringing them and listening to there excuses & engineer carnt call till Friday,asked for compo and the Indian advisor starts shouting at me. Unbelievable poor quality of staff at #virginmedia
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Gareth Futty
(@fudino10) reported
from
Castleford, England
@virginmedia They said they was dealing with the fault and was given no time scale. It’s just come back on now but over the last few days it keeps loosing signal for a few minutes then coming back on. Thanks for the reply.
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Mohammad Ishaq Khan
(@SS_Sutty) reported
from
Trident, England
@virginmedia I have been having intermittent disruptions of my broadband since Friday. Come on now get it sorted. I'm missing out on the finale of line of duty. 5 weeks of wait for you guys to **** it up. 🖕🖕
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¿craig?
(@craigs06) reported
from
Wakefield, England
@virginmedia Ran a test on the super hub itself. Its resolution to the Wi-Fi is to move close to it. Am 6 foot from it !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Horsenburger
(@Horsenburger) reported
@virginmedia No, upgraded the broadband and taken away the TV and phone service
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Tim's Best Man
(@TimBestMan) reported
@virginmedia I don't have VM phone line. What does someone in a call centre need to talk to me for to "look at this". Why don't you look at this for me? I've told you my issue. Please get it fixed or I'm cancelling. Simple.
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Adam Hill
(@AdamHil78105271) reported
@virginmedia Is that the best answer you can come up with??!! I have called in more than 10 times now, and spent hours talking to you. How about one of the team supposedly handling my complaint phones me to tell me what they are doing to solve it. I was promised that three days ago?
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💙Karen - its a love declaration celebration💚
(@Justascarecrow) reported
@virginmedia There are reports on other independent sites saying Fk1, fk2, and FK5 all reporting broadband issues.
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Dano
(@dano_uk) reported
@virginmedia How many changes to the estimated fix date has there been on this fault reference please?
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#legend
(@Fubarrockchick) reported
@virginmedia Its basically intermittance, by the second, connect, disconnect, yet i have many google devices and rokus, laptops, phone etc no issue, i have since got a second smart tv, and it has same issue, they have both done since new.
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Beryl
(@Beryl11943965) reported
@virginmedia I am definitely raising an official complaint. Against every staff I spoke to. Especially the one who tried to scam us into paying more.
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Beryl
(@Beryl11943965) reported
@virginmedia I am sick and tired of talking to Virgin now. Just adding to the stress I WANT ACTION and our service restored ASAP. I will be putting all in writing to Virgin.
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Chris Ball
(@Deller123) reported
@virginmedia The agent I spoke to on the 23rd (David), promised me he’d sort it in the 24th and would ring me back to confirm. I asked him several times to confirm he would and he said he would definitely do it. This never happened and he didn’t even have the courtesy to call me.
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Stuart
(@Juckylim) reported
@virginmedia Hi. I have two laptops covered by my F Secure, one of which I've leant to my daughter as hers has broken, it's this that's showing 'subscription expired' I'm not aware of any troubleshooting or diagnostics that have been performed.