Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Pontefract, Wakefield, Huddersfield, Bradford, Dewsbury, Castleford, Cleckheaton, and Normanton.

City	Problem Type	Report Time
Batley	TV	51 minutes ago
Batley	Internet	2 hours ago
Leeds	Wi-fi	17 hours ago
Batley	Wi-fi	2 days ago
Batley	Internet	2 days ago
Pontefract	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Rebecca (@Bexwa) reported 1 second ago from Dewsbury, England

  @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

• 
  Gav Leaf (@Gav_Leaf) reported 3 minutes ago from Castleford, England

  Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

• 
  John Leeson (@Jp_Leeson) reported 5 minutes ago from Wibsey, England

  @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

• 
  Guy Leech (@guyrleech) reported 8 minutes ago from Wakefield, England

  @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

• 
  Michael Collinson (@Mcollinson72) reported 8 minutes ago from Wakefield, England

  @virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful

• 
  Vid (@vid_mitra8) reported 14 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 21 minutes ago from Garforth, England

  @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

• 
  Ashley Hirst (@ashleyhirst15) reported 27 minutes ago from Bradford, England

  @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

• 
  Andy M (@AndyM50760310) reported 30 minutes ago from Dewsbury, England

  @virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.

• 
  Rebecca (@Bexwa) reported 31 minutes ago from Dewsbury, England

  @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

• 
  Beau (@fastnodeceo) reported 31 minutes ago from Leeds, England

  @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

• 
  Bam Bam (@SaffsAI) reported 33 minutes ago from Bradford, England

  Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

• 
  Rees (@Rees_2807) reported 33 minutes ago from Huddersfield, England

  @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

• 
  Christine Pilkington (@Pilki) reported 35 minutes ago from Bradford, England

  @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

• 
  Michael Collinson (@Mcollinson72) reported 42 minutes ago from Wakefield, England

  Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

• 
  Richard Parker (@Ripark114) reported 56 minutes ago from Pannal, England

  @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

• 
  The Churchill (@Churchill0782) reported 56 minutes ago from Wakefield, England

  @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

• 
  BCB 106.6fm (@bcbradio) reported 57 minutes ago from Bradford, England

  18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

• 
  Barry (@Barry80901949) reported 57 minutes ago from Bradford, England

  @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

• 
  Barry (@Barry80901949) reported 60 minutes ago from Bradford, England

  @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anne Davis (@IHTP67) reported 2 minutes ago

  @Virgin @virginmedia can you please update customers on current outage ongoing for 48hrs. Parents cannot get through due to long wait times. This is an unacceptable situation. Please advise all customers regardless of whether they have been able to report it.

• 
  Richard (@RHawkins05) reported 6 minutes ago

  @virginmedia wow just checked the VM app and says the fault in my area estimated repair complete is now Monday 18th, so that will be 7 DAYS yes a full week without service, seriously not acceptable..........

• 
  flipper (@flipper865) reported 12 minutes ago

  @virginmedia DM Terms & Privacy Rules (2026) is a long read. your asking me to agree to -Data Sharing & Access: X may collect data to verify user age and can allow third-party apps with high-level permissions to access your Direct Messages if authorized. and other terms. this not working

• 
  Swansea Jack 🦢 🐶 (@SwanseaSnoopDog) reported 13 minutes ago

  @virginmedia It’s been 2 days since my mums tv has been down and no channels - she is 86 and heavily relies on it for entertainment. Any idea when it will be back please?

• 
  Drew Sheridan (@DrewSheridan1) reported 16 minutes ago

  @virginmedia Still does not help with the fact had no tv for 3 days and possibly for another 3 days !.

• 
  Bingster (@_bingster_) reported 18 minutes ago

  @LGUK is it you? Or is @virginmedia that preventing me from casting my phone when broadband signal has gone. ******* horrible ***** now I have to listen to music 😑

• 
  Poli 🤌 (@CryptoPoli) reported 20 minutes ago

  @virginmedia have got to be the worst Customer Service I've ever had to deal with. 9 days of no internet, no email or text communication from them on the repairs, endless phone calls to them, missed engineer dates, rescheduled engineer visits without being informed. THE WORST!

• 
  Carl S (@screwy73) reported 25 minutes ago

  @virginmedia Hi 3rd time this week broadband gone down , and about the 20th time since rejoining you ,are not providing the service i pay for !!!!

• 
  John Thomson (@JohnTho10402150) reported 27 minutes ago

  @EdnaKrabapple1 @virginmedia I'm just keen to know when I, and others, will get BBC 3 and 4 back because they have been lost since yesterday's outage.

• 
  Edna Krabapple 💙 (@EdnaKrabapple1) reported 28 minutes ago

  @JohnTho10402150 @virginmedia Agreed. We settled down to watch Top of the Tops only to find we now don't have BBC4 or BBC3.