Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS25, LS6, LS8, LS14, LS10, LS12, LS99 and LS19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 01/16/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Normanton, Heckmondwike, Huddersfield, Wakefield, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse, Liversedge and Dewsbury.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBradford Internet
United KingdomLeeds Total Blackout
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • KamalSh03012772 Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

  • DarylBeaumont2 Daryl Beaumont (@DarylBeaumont2) reported from Leeds, England

    @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia our service has gone off again - no tv or internet, appalling service.

  • Chm14Mc Chris McCulloch (@Chm14Mc) reported from Wakefield, England

    @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

  • Rees_2807 Rees (@Rees_2807) reported from Huddersfield, England

    @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

  • philipcgleeson Philip Gleeson (@philipcgleeson) reported from Leeds, England

    @BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

  • HullsGinMan Simon (@HullsGinMan) reported from Leeds, England

    @virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G

  • Andrewrigbygolf Andrew Rigby (@Andrewrigbygolf) reported from Guiseley, England

    @virginmedia is your contact us down? Trying to resolve a problem if someone can help.

  • mikeydavies86uk michael davies (@mikeydavies86uk) reported from Bradford, England

    Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

  • badlydrawnroy Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

  • KamalSh03012772 Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks

  • 1972lovebug Jonny (@1972lovebug) reported from Burley in Wharfedale, England

    @virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.

  • trlawlor Tom Lawlor (@trlawlor) reported from Leeds, England

    @virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.

  • Pilki Christine Pilkington (@Pilki) reported from Bradford, England

    @virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!

  • downhamdn denise downham (@downhamdn) reported from Great and Little Preston, England

    @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stalstal2 Stalstal (@Stalstal2) reported

    @virginmedia @mallowsw0rld It’s been like this for 2 days now, many others saying longer for them. Sort it out, it’s obviously not a problem on our end with the router or PlayStation itself but something to do with YOU. Fix it

  • Liverbird_73 Liverpool Girl (@Liverbird_73) reported

    @virginmedia I’m going to write to the ombudsmen. This is awful customer service

  • MarkTwenties morris minor (@MarkTwenties) reported

    @virginmedia ok. I have had it with you clowns. I have tried for 3 days on WhatsApp to cancel the tv service but keep your broadband. Well as the wi-fi never meets the speed that I pay for you can shove that as well. My contract ends in 22 days after over 20 years. I’m gone

  • codeminus1 Steve (@codeminus1) reported

    @virginmedia There isn’t a fault, the issue is the current router. I have tested it with a third party AX router on loan and the bandwidth is far greater. So I know the issue lies with current Hub 4

  • ste11woods Steven Woods (@ste11woods) reported

    @virginmedia Issues recording, watching recordings, broadband dropping. Phone signal dropping, losing wages as a result. Can't get in touch with anyone. 3 days to get an answer via WhatsApp. Can't access account to view, ammend or cancel my account. Pretty much everything really.

  • penthousechik Heather Watson (@penthousechik) reported

    @virginmedia It’s saying there’s a streaming issue in the area but the fix is 5th oct 😳

  • frenchjohntanna John Illing (@frenchjohntanna) reported

    @virginmedia I’ve called 8 or 9 times in last six weeks. Apparently the boxes will be delivered 4thOct, but it shouldn’t have been this difficult. Terrible service

  • Rollie11112 Andrew rollins (@Rollie11112) reported

    @virginmedia Yes there has been it gives 3 different estimates and it could be the 3rd oct before issue is resolved😶😶 paying for a service you cant use.a couple of hours perhaps but when your talking days i think its a bit of a disgrace if im honest

  • Rachel_buxton Rachel buxton (@Rachel_buxton) reported

    @virginmedia is THE WORST internet for every aspect. Customer service is dire, the actual wifi doesn’t exist!!!! I get home and turn wifi off because it simply doesn’t work. Yet no one from @virginmedia cares !!! And yet we must still pay!! #disgustingservice

  • 9TeenAT5 Яobin Finnerty (@9TeenAT5) reported

    How is a big company like @virginmedia NOT able to provide their TV service to the entire UK? Especially a suburb of a major UK city! (1)