Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS8, LS17, LS99, LS27, LS12 and LS13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Shipley, Bradford, Wakefield, Huddersfield, Normanton, Liversedge, Pudsey, Wetherby, Cleckheaton, Dewsbury, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Batley |
Internet | |
| Shipley |
Internet | |
| Bradford |
Wi-fi | |
| Wakefield |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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James Bairstow
(@Stowy83) reported
from
Bradford, England
@virginmedia Sick of poor customer service
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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👻 Ghosty Goo 👻
(@ataraxianautist) reported
from
Guiseley, England
@virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon (MMAandMe)
(@MMAandME) reported
So just a couple of weeks after joining them I have already cancelled my @virginmedia mobile SIM card. Without doubt THE worst customer service I have had in my near 35 years of living! Stay away from them at all costs. I cant wait to take them to the ombudsman over this shambles
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Ryan Watson
(@RyanWatson8) reported
@virginmedia Hi can an actual human please contact me about an issue I’m having. I was told by a chatbox agent I would be contacted within 3 days over a week ago. Nothing. I would call but it’s impossible to get through to an actual human. Thanks
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Nick Cox
(@nick2958) reported
@virginmedia please advise when you expect the persistent service interruptions to cease in EN5
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Steve's autism. I'm possible, not impossible
(@StevenPape) reported
@virginmedia I can't access my email from my main computer, a Chromebook. I log into my Virgin Media site OK but clicking on "Email" gives a 'This page isn’t workingIf the problem continues, contact the site owner. HTTP ERROR 400' Warning. Please can I have my email back.
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Ren
(@R1799498) reported
@virginmedia Broadband not working from today morning. Post code HA9 Any known issue?
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Jack
(@JacksTweeeets) reported
@virginmedia how do i get in touch ASAP when we chard not working?
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Clare Hutchins
(@MinnieM40) reported
@virginmedia emails gone again :( Same problem as last time saying mailbox not available, try again in one hour, etc. Can @virginmedia please sort this out, I'm awaiting important emails.
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Carly // Project HB
(@Project_HB_) reported
@virginmedia I was told that when the service is eventually set up I could apply for a refund for what I’m paying you for essentially no service. But I have to keep paying you in the meantime. Can you see why I’m so frustrated and give up?????!
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Kazbo
(@KazboXBT) reported
@virginmedia Hi team, unfortunately it is still ongoing, I have tried to reset the hub to the factory defaults but the issue still persists. I have had to go into the office as unable to work from home due to the connection dropping in and out. Thanks.
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01001110 01001010 👽🛸🪐
(@maryyjaynne) reported
@virginmedia wtf is going on with your call centres today 🤬