Virgin Media Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS98, LS3, LS27, LS11, WF3 and LS99.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Bradford, Leeds, Wakefield, Batley, Bingley, Dewsbury, Cleckheaton, Liversedge, Mirfield, Shipley, Brighouse and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Internet | |
| Bradford |
Wi-fi | |
| Bradford |
TV | |
| Bradford |
TV | |
| Leeds |
TV | |
| Bradford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Md Yuzaiful Md Yusof
(@Yuz6Yusof) reported
from
Leeds, England
Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Bam Bam
(@SaffsAI) reported
from
Bradford, England
Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Jamie Whalley
(@jamiewhalley87) reported
from
Wakefield, England
@virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected
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Paul Knowles
(@ScampyFryNinja) reported
from
Drighlington, England
@virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Wibsey, England
@virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers
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Gareth Smith 🇬🇧
(@Gstraitz) reported
from
Leeds, England
@virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine
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Jordan
(@jordfcs) reported
from
Bradford, England
@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Bradford, England
@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
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Vid
(@vid_mitra8) reported
from
Leeds, England
Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
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Richard Parker
(@Ripark114) reported
from
Pannal, England
@virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Paul Waite
(@plrw2010) reported
from
Leeds, England
@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Martin Lowrie
(@ringroads) reported
from
Leeds, England
@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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Christine Pilkington
(@Pilki) reported
from
Bradford, England
@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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★ Kay ★
(@MissModette) reported
from
Leeds, England
@RestartCarl @virginmedia BT are just as bad.
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary murray
(@tamngaz220717) reported
@virginmedia I have tried and it says nothing and yet again today no internet this is a joke I want to cancel my contract with virgin I had issues for a year last year with poor tv reception virgin did nothing but say I needed to upgrade my internet with you so I did now my Internet has gone
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Bike Matt
(@bike_matt) reported
@virginmedia 44 broadband outages in last 8 days CB24 area. have been told fix '2pm tomorrow' for 8 days in a row. give me a reason not to switch to more reliable supplier...
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Gary murray
(@tamngaz220717) reported
Virgin media has gone again today and what a surprise can’t talk to anyone via telephone as it won’t let u so kids can’t do there work again and I can’t work so I’m losing money not working someone needs to contact me actually phone me not give me links that are bloody useless
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Erin
(@Erin_Yeet) reported
@virginmedia for the last few weeks my internet has been absolutely useless, cuts out 3-6 times per day, I work from home so a good connection is vital to me and I don't understand why I am paying you so much for a service that does not work.
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Gary murray
(@tamngaz220717) reported
@Ofcom how can I make a complaint against virgin media for a year my tv was poor they made me upgrade internet now for this whole year I lose internet every day and I cannot contact them as it won’t let you I have lost work days and my kids have lost exam and study days
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Display Name Here.
(@Do0g77) reported
@virginmedia appreciate your v busy but disconnecting me on the phone and cutting off my online chat is poor. very poor. Shame, i hear @VodafoneUK do amazing broadband deals...
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Laurence Quinn
(@laurencequinn18) reported
Why is it so heard to contact Virgin Media,,,, stupid computers asking questions, no human response,,last time i rang them it cost me £72,,,, never again,,, Email always says do not reply,,, been trying for 3 days ,,, always says connecting to an agent but never does , crap
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anne gray
(@annegray77) reported
@virginmedia hi there on Dmax 9am on the schedule is showing Maine cabin masters but instead something else is airing. Please fix this.
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cattboy 234
(@CattBoy234) reported
@virginmedia wifi is down its been playing up so i unplugged and re plugged back in and there is no wifi connection at all. Im ising 4g to post this. Please fix thr problem
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V Bobby X
(@VBobbyX) reported
@virginmedia is trash, have you on hold for so long then cut you off. Useless service