Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS3, LS98, LS9, LS7, LS99 and LS27.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Castleford, Dewsbury, Wakefield, Huddersfield, Liversedge, Cleckheaton, Mirfield, Brighouse and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Total Blackout | |
| Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Leeds |
Wi-fi | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Heckmondwike, England
@virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔
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Thomas Gadd
(@ThomasGaddPhoto) reported
from
Wrose, England
@SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Wrose, England
@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬
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Rachel Hatfield
(@rosiehat) reported
from
Wrose, England
@vmbusiness Have we got any updates on this outage please? #Timeismoney #business
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Wrose, England
@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Andy Shelton
(@SheltonAndy) reported
from
Heckmondwike, England
Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Bradford, England
@vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.
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Martin Caine
(@MartinCaine) reported
from
Huddersfield, England
@virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
@virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2
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khuram
(@khurambfd) reported
from
Bradford, England
@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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NiKA TORi
(@nikamusik) reported
@virginmedia @Ofcom , how is it OK for a major broadband provider to leave a customer with zero service for 10+ days and no real answers??
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NiKA TORi
(@nikamusik) reported
@virginmedia Day 10 without broadband, @virginmedia. No fix, no explanation, no timeline. This isn’t just poor service—it’s negligence! I’m reviewing my rights under consumer law & preparing a formal complaint. How can you sell a service you clearly can’t deliver?
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Kate Sampson
(@kstvtn9nss) reported
@virginmedia I’ve just fled a DV situation and am in a refuge. I need to change my number and provider, and have no money to load it. Can u help pls?
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Kate Hendo
(@mySUPERkate) reported
@virginmedia so many internet issues in the last week! What’s going on? Your status website doesn’t show anything?!
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gazza86
(@GARyan86) reported
@virginmedia broadband has been awful for a year now and then charge me 20 pounds for someone to come out and not fix it lol. Will definitely be moving provider
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cashydablue
(@k22jbc) reported
@virginmedia are you having any issues with Netflix ? I have somebody else’s profile in a different language when I try to access my account
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Vince Tagliarini
(@vinnytag) reported
@virginmedia can someone please tell me what’s going on in EN7 area completely lost all broadband and TV services ? I’ve tried everything but not working can someone @virginmedia please let me know or update me as I work from home and is very problematic
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🛡 iconic90'sfootball 🛡
(@_90s_footyicons) reported
@virginmedia Far too regularly this happens, it is quite possibly the worst service ever but I think you know that already
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🛡 iconic90'sfootball 🛡
(@_90s_footyicons) reported
@virginmedia Any danger of getting services back up in the TS19 area, must be 5th or 6th time we've had this in the last week, absolutely terrible service but fair enough you just keep popping them prices up, already messaged ofcom about the quality of service
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🅰️♑↩️®️📧📈
(@MrAngryPantz) reported
@virginmedia Kind of missed the bit where I can’t use an ntlworld email address as my login…..