Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS12, LS14, LS6, LS8, LS9, LS99 and LS7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 10/06/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Bradford, Batley, Huddersfield, Leeds, Dewsbury, Heckmondwike, Liversedge, Mirfield, Castleford, Wakefield, Ossett, Cleckheaton, Guiseley and Brighouse.

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City Problem Type Report Time
United KingdomNormanton E-mail
United KingdomBradford Wi-fi
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Wi-fi
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • cgagg Carl. (@cgagg) reported from Birkenshaw, England

    @OBiW4NSHiNOBi @virginmedia Lol. In a bad way.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.

  • GaryTaylor67 Woooh! Gary Taylor (@GaryTaylor67) reported from Leeds, England

    @virginmedia No financial information, no passwords. Partly because I can never remember my password...

  • GM_Rod66 GM Rod #TeamNGU (@GM_Rod66) reported from Leeds, England

    Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.

  • erichudson1984 Eric Hudson (@erichudson1984) reported from Bradford, England

    @virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider

  • erichudson1984 Eric Hudson (@erichudson1984) reported from Bradford, England

    @virginmedia The fault has corrected itself my point is that this keeps happening and sometimes have also lost phone and internet. This is awful service

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia what a shock!!! Issues again the service you provide and I pay nearly £100 a month for!! #compliant #rubbish #virginmedia

  • joebrownbill joe brownbill (@joebrownbill) reported from Wibsey, England

    @virginmedia I have a full media package and need to reduce down to internet only.

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    I want to watch #Gogglebox but I can’t because @virginmedia is shit!! Like actually really rubbish. It’s not a one off it’s a regular occurrence, either the broadband is down or the TV.

  • msubham03 Subham mukherjee (@msubham03) reported from Huddersfield, England

    Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia Its a Hub 3. Therein lies the problem.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.

  • SaltBrewAdam Adam Findlay (@SaltBrewAdam) reported from Bradford, England

    @virginmedia I’ve requested it three times! It was sent apparently but I’ve never received it. Then I rang again..... and again. It’s beyond a joke. I text replied to the text message which had my address incorrect AGAIN and still I’ve received nothing!

  • SaltBrewAdam Adam Findlay (@SaltBrewAdam) reported from Bradford, England

    I’m so fed up with @virginmedia. Three days now I’ve tried to call to pay my bill. And for three days I’ve been sat on hold for a stupid amount of time. I’m bloody busy for god sake I don’t have time for this nonsense! So glad I’ve left.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia I have NEVER seen such disgusting customer service. This is appalling.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dc22957 Darryl Cooper (@dc22957) reported

    @virginmedia …that im working from home and where all of my computer equipment is including the network phone that needs to plug directly into the modem is at the other end of the room 2/2

  • bungaorbust Bunga Bunga (@bungaorbust) reported

    @virginmedia Thanks for trying to help, but to be honest all I want is some decent internet.

  • AndyTay71 Andy Taylor (@AndyTay71) reported

    @virginmedia I mean I normally have a 2G signal from my router and a 5G signal as I split the frequencies. However the 5G signal has vanished.

  • jonesy1885 Jonesy1885 (@jonesy1885) reported

    @virginmedia My virgin is being transferred from my old property to my new property, your service is rubbish. I want someone to call me because it’s not acceptable. You can’t just make a mistake and do nothing for a week, it’s outrageous. Didn’t even take this to DM to make it private. Awful

  • OliverP29870125 Oli (@OliverP29870125) reported

    All well and good streaming boxing on @DAZNBoxing untill your @virginmedia wifi is down!!! Can’t wait to watch tonight’s action on my iPhone 🥴 #boxing #fixitffs

  • jonesy1885 Jonesy1885 (@jonesy1885) reported

    @virginmedia Your service is appalling, only with you because the cancellation fee is £220 but at this point I think it would be money well spent just to not have to deal with virgin anymore. You’ve been as useless as the people on the phone John. Thanks for nothing

  • SoTotallyToby Toby (@SoTotallyToby) reported

    @virginmedia Any idea how long it'll take for staff to respond? Been having this issue for weeks and it's driving me insane. Need to get it rectified ASAP.

  • AFilthyYamYam Yam (@AFilthyYamYam) reported

    The level of terrible service you can expect to consistently receive from @virginmedia never fails to amaze me. When did expecting consumers to just be OK with not receiving a service they’re paying hard earned money for become acceptable??

  • SimonAdamson9 Simon Adamson (@SimonAdamson9) reported

    @virginmedia The saga continues. Received a text last night saying re-pull hadn’t happened but woul happen today between 08:00-13:00. You’ll never guess what…. That’s right, nobody showed up. AGAIN. I’ve called the number and they couldn’t explain, or tell me when it would be done. #FAIL

  • colinjlewis78 Colin J Lewis (@colinjlewis78) reported

    @virginmedia I'm about to have my 4th visit on Tuesday. But your faults team are full of people who mislead, refuse to help, blame others, do not follow up phone calls, close complaints without permission. I have on countless times demanded customer service call me, guess what. They don't