Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS12, LS8, LS6, LS14 and LS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Cleckheaton, Leeds, Bradford, Normanton, Huddersfield, Wakefield, Dewsbury, Heckmondwike, Pontefract, Yeadon, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Cleckheaton |
Wi-fi | |
| Batley |
Wi-fi | |
| Batley |
Internet | |
| Leeds |
Wi-fi | |
| Bradford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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James Bairstow
(@Stowy83) reported
from
Bradford, England
@virginmedia Sick of poor customer service
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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👻 Ghosty Goo 👻
(@ataraxianautist) reported
from
Guiseley, England
@virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RICKY SCOTT
(@Rikstaa1982) reported
@Lilbbbyf1 I have 300mb virgin media fibre so not a problem I’ve experienced so if you want to come around mine and watch I’ll **** you and you can do me but….. can’t say I would t end up ******* you 😜🍆💦💦💦
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Beau's mommy
(@beau_mommy) reported
@virginmedia won’t let me register new account, says my old account is not recognised - both have same reference. All I’ve done is move house not changed anything & can’t log on anywhere #help
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Sheena Raichura
(@sheena900) reported
@virginmedia Service is getting beyond a joke now. Internet constantly dropping out and only works intermittently. Will be writing in a letter of complaint.
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taxilez
(@taxilez) reported
@virginmedia I’ve done everything asked it works for about a day then back down I have to reboot at least once a week neighbours don’t have the same problem. Convinced it’s the hub but asI said without the wired speed check nothing done
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Max Nicolaides
(@MetaxasNavarro) reported
@virginmedia Is someone still looking into how they can help me, or am I just expected to keep paying you for a service that isn’t working without being able to talk to anyone to try and resolve my issue?
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Ali Gudgeon
(@AliGudgeon) reported
@virginmedia So we now seem to have no landline either? WHAT IS GOING ON VIRGIN? Still not getting the internet speed we pay for and now don’t have the phone line to call you about it!!!!! Why are we paying nearly £100 a month for this shambolic service? 3 weeks now!!!!
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Vanessa
(@VHunt100) reported
@virginmedia Not a happy bunny. I working nights, and now I'm having to put up with damn engineers digging up the paths to lay cables. No notification of this happening. How am I supposed to sleep with all this noise? 😡😡😡
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Zack
(@HardCand) reported
@virginmedia I call your tech support number and I get automated answer and redirected to articles I have read and followed to a T 10 times over. The service I pay for is still unusable, I am losing money because of this, and you make it impossible for me to get actual help. 1/2
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Jen
(@JustJen1108) reported
@virginmedia I won't tolerate paying for a service you don't bloody provide!!! Where is @Ofcom and why aren't you shut down over this?! You should be grateful all I can direct at you is my words!
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Crazy Corner
(@TerryBpne) reported
@virginmedia Still on going. Estimated repair time 4pm. Causing issues for myself and child both currently isolating and needing Internet access for work & home school.