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Virgin Media outages and service status in Leeds, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Leeds, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 30, 6:44 PM GMT+1.
  • 61% Internet (61%)
  • 20% Wi-fi (20%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

The latest reports from users having issues in Leeds come from postal codes LS99 , LS8 , LS14 , LS13 , LS11 and LS9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at Virgin Media

Virgin Media is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Pontefract, Yeadon, Cleckheaton, Normanton, Leeds, Wakefield, Huddersfield, Brighouse, Liversedge, Castleford, and Pudsey.

CityProblem TypeReport Time
Batley Internet 12 hours ago
Batley E-mail 1 day ago
Bradford Wi-fi 2 days ago
Batley Internet 3 days ago
Batley Internet 3 days ago
Pontefract TV 3 days ago

Nearby cities with recent reports

Batley

7 recent signals

12 hours ago
Bradford

2 recent signals

2 days ago
Pontefract

1 recent signals

3 days ago
Yeadon

1 recent signals

6 days ago
Cleckheaton

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening

  • bcbradio
    BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • AndyHiggs1
    Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

  • downhamdn
    denise downham (@downhamdn) reported from Great and Little Preston, England

    @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

  • Barry80901949
    Barry (@Barry80901949) reported from Bradford, England

    @virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company

  • DarylBeaumont2
    Daryl Beaumont (@DarylBeaumont2) reported from Leeds, England

    @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

  • suellen2623
    sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

  • MENorthAffinity
    Michael Edwards (@MENorthAffinity) reported from Leeds, England

    It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

  • vid_mitra8
    Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • a8dullah_mulla
    Abdullah Mulla (@a8dullah_mulla) reported from Heckmondwike, England

    @virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔

  • GavHeaton
    That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???

  • GavHeaton
    That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

  • Gstraitz
    Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

  • MissModette
    ★ Kay ★ (@MissModette) reported from Leeds, England

    @RestartCarl @virginmedia BT are just as bad.

  • ashleyhirst15
    Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • Barry80901949
    Barry (@Barry80901949) reported from Bradford, England

    @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScarlettShaw
    Scarlett Shaw (@ScarlettShaw) reported

    The one touch switch for broadband might sound like a good idea but here’s something they don’t mention. When you leave @virginmedia , the email address you’ve had for 30 years is deleted. So you have to spend hours and hours changing login details on everything. It’s so stupid.

  • shauny67
    Shaun (@shauny67) reported

    @QxPain_ @virginmedia Turn off router, turn off all devices connected via WiFi turn on router & bring up each device at a time & check WiFi & distance then will find which device is causing the issue. A router only has a certain distance will need a pod if drops out due to distance

  • victor50
    Kev (@victor50) reported

    @virginmedia if Virgin paid me £5 for every time the wifi went down, I’d be a wealthy man. I am anyway, but not quite enough to sue under the trades description act for diabolical service. Absolutely awful. The new provider can’t get in our area quick enough.

  • NothingLane
    Richard Bignell (@NothingLane) reported

    @trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.

  • SexyBoxing1
    Boxing and Realtalk (@SexyBoxing1) reported

    @ReturnofColin2 @virginmedia customer service

  • baldiecute5
    meeeee (@baldiecute5) reported

    Just about had enough of this company and haven't even been connected yet ! Engineers turning up on wrong day or not at all ! Customer servicea shockingly hard to understand! And pretty useless , last chance tomorrow before I cancel transfer @virginmedia

  • toffeeman112
    Steve Hannant (@toffeeman112) reported

    @trapdoor456 @virginmedia I’ve been with Youfibre 3 years… Speeds and reliability are great…. However if you do hit a problem Customer Service is woeful and stressful. Fortunately the reliability means you don’t need to contact them very often !!!

  • stew187511
    ste (@stew187511) reported

    @virginmedia I need some help with my account, recently moved house and had new WiFi installed and your trying to charge me £103 just for WiFi? Not having it

  • Dean_Xyber1
    DEAN SUPPORT (@Dean_Xyber1) reported

    @lukewarm14 @O2 @virginmedia I can help send me a DM

  • je_durrant
    James Durrant (@je_durrant) reported

    @coveragechecker @virginmedia Was initially a local outage but turned into someone had unplugged my cable at the exchange and it needed replacing. Sh*t happens, I get it, but to leave someone who pays £1500 a year for a service without anything for a month is plain bad