Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS98, LS3, LS27, LS99, LS8 and LS11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Cleckheaton, Bradford, Bingley, Wetherby, Huddersfield, Mirfield, Dewsbury, Castleford, Liversedge, Ilkley, Brighouse, Batley and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Wakefield |
Total Blackout | |
| Leeds |
||
| Cleckheaton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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DrMJJ
(@DrMJJ) reported
from
Wetherby, England
Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Ball
(@BallJohnball96) reported
@virginmedia My internet has been going off and on again for 3 days. I have received no updates (despite registering) and would like to know what is going on to resolve the issue.
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GeorgeJr
(@gigboegwu) reported
@virginmedia Since then, I decided to try your WhatsApp customer service option. It’s been no better. Been bounced around, then the rep I’m speaking to suddenly disappear. You can see this from samples of my chats in the screenshots below.
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A
(@aharc1989) reported
@virginmedia Thanks but no thanks. People are posting about issues and not recieving responses for it
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Aliya Davis
(@AliyaDavis71) reported
@virginmedia I have been trying for three days now to cancel my services I have tried every possible way - but you won’t let me cancel WHY????
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John Ball
(@BallJohnball96) reported
@virginmedia #virginmediadown virgin media broadband has now been intermittently down for 3 days with no update. Would it be possible to call me with an update please
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Karen Reeves
(@karenreeves43) reported
@virginmedia will be cancelling when I can get through!! Changed to Gig1 3 weeks ago and still not working!! Keep getting fobbed off and refuse to let me access engineer or cancellation team. #payingfornothing
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Rich Bird
(@richbird73) reported
Please can anyone explain to my @virginmedia will not help an 83 year old man get his telly to work? Happy to take his dough every month! Beggars belief.
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Sarah J. Coleman
(@Inkymole) reported
@virginmedia I have because honestly, it feels pointless and I didn’t want the negativity in my feed. You can’t actually problem solve here, you won’t call me, you won’t email me.
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FarrahB 🇬🇧🇲🇺
(@FarrahKJ) reported
@virginmedia Then you need to address this issue. You have obviously sold my phone number on as we only receive calls from them on our landline. Most companies have our mobile numbers and contact us through them. We are being harassed on a daily basis.
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Jj
(@lfc_jayj) reported
@virginmedia need lessons in customer services no reply