Virgin Media Outage Report in Leeds, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS11, LS27, LS3, LS98, LS9 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Dewsbury, Huddersfield, Mirfield, Wakefield, Liversedge, Batley, Shipley, Brighouse, Cleckheaton, Heckmondwike, Castleford and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Phone | |
| Leeds |
Total Blackout | |
| Bradford |
Wi-fi | |
| Dewsbury |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
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John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer
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james Staniforth
(@leedsfan91) reported
from
Leeds, England
@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
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BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal
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Simon Day
(@SiDay14) reported
from
Dewsbury, England
@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
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Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs
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Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
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John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
-
BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
-
Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
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khuram
(@khurambfd) reported
from
Bradford, England
@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
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Yamu Matarr 🇬🇲 🇬🇧 🦂
(@Yamusenghore) reported
from
Leeds, England
@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.
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maria
(@mariaspears) reported
from
Huddersfield, England
@virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe Armstrong
(@cjabuzz) reported
@virginmedia Every time you send us a message about returning our Wi-Fi hub we request a new box and still haven’t received a single one. Please can you help??
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Jay
(@jaycaterpiller) reported
@virginmedia green boxes &the constant unnecessary loud noise they make 24/7 with their fans. Get rid or use timers for peace at night. Who is holding virigin to account its like dealing with the abyss. Zero communication, zero customer service. @Ofcom
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P a i g e 🦋
(@pw93_xo) reported
@virginmedia honestly the worst! paying so much a month to have no tv box or internet working!!!
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Mandy Hailey
(@CmdrSinclair) reported
@virginmedia Hi, your status page says no issues in my area but I'm only getting upload speeds if 0.5mb/s. Download speeds as normal. Have rebooted router 3x. Can someone investigate?
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Mark
(@Mark29071823) reported
@O2 @virginmedia Also enjoy the highest price increase of any phone network in 2023 with the worst signal definitely going back to EE
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Umzyy
(@Sonuk786) reported
@virginmedia Yes I have done that and it says everything is fine however my whole building is experiencing the same issue (those with virgin) mertings after meetings and this is causing inconvenience
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D_apples ᶠᵃᶜᵉ
(@apples_jiminie) reported
@virginmedia I have WhatsApp'd. Emailed and phoned. Why is this such an issue to sort and why should I trust you will sort it like every other person has promised but hasn't.
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D_apples ᶠᵃᶜᵉ
(@apples_jiminie) reported
@virginmedia I called yesterday and got told I was right that she didn't owe anything and it was virgins error in not updating notes adequately. Can you please check the notes so I am not explaining a sensitive issue in public?
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HeezY
(@AbdulAm92406044) reported
@virginmedia You should provide the service as per the contract. Since Virgin media have not honoured their side of the agreement by means of providing the service I pay monthly for, why would I have to uphold my side of the agreement?
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Deppresso
(@Deppresso) reported
@virginmedia I believe that this current area issue, is making it impossible to check if my local issue is fixed. The technician is due tomorrow to attend to the street and change equipment along the line to increase my low end frequencies. This issue has now been ongoing for 4 weeks.