Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Wakefield, Batley, Huddersfield, Bradford, Leeds, Dewsbury, Castleford, Cleckheaton, Pontefract, and Normanton.

City	Problem Type	Report Time
Wakefield	E-mail	4 hours ago
Batley	Internet	9 hours ago
Huddersfield	TV	1 day ago
Bradford	TV	1 day ago
Huddersfield	Internet	1 day ago
Wakefield	TV	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 6 minutes ago from Garforth, England

  @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

• 
  Bam Bam (@SaffsAI) reported 7 minutes ago from Bradford, England

  Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

• 
  Guy Leech (@guyrleech) reported 8 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

• 
  Andy M (@AndyM50760310) reported 8 minutes ago from Dewsbury, England

  @virginmedia I can’t sign in with the original details. The email is no longer mine.

• 
  Vid (@vid_mitra8) reported 10 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

• 
  The Churchill (@Churchill0782) reported 11 minutes ago from Wakefield, England

  @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

• 
  Barry (@Barry80901949) reported 13 minutes ago from Bradford, England

  @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

• 
  Sam Walker (@SamWalker03) reported 17 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  Tom Lawlor (@trlawlor) reported 22 minutes ago from Leeds, England

  @virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 36 minutes ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Michael Collinson (@Mcollinson72) reported 37 minutes ago from Wakefield, England

  Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

• 
  Padge 👌 (@AdamPagett3) reported 38 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

• 
  Lisa Lavelle (@Lisalav22) reported 39 minutes ago from Guiseley, England

  @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

• 
  Michael Edwards (@MENorthAffinity) reported 45 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Rebecca (@Bexwa) reported 47 minutes ago from Dewsbury, England

  @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

• 
  james Staniforth (@leedsfan91) reported 47 minutes ago from Leeds, England

  @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

• 
  Philip Gleeson (@philipcgleeson) reported 47 minutes ago from Leeds, England

  @BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt

• 
  Padge 👌 (@AdamPagett3) reported 48 minutes ago from Wakefield, England

  @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

• 
  khuram (@khurambfd) reported 49 minutes ago from Bradford, England

  @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

• 
  sue ellen draper 💙🇺🇦💛 (@suellen2623) reported 50 minutes ago from Leeds, England

  @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ichigo Miruku 🔜 Kodachicon 🔜 Vtuber Valhalla (@ichigomiruku_vt) reported 3 minutes ago

  Anyone else having issues with virgin media internet today?!

• 
  Steve Justa (@SteveJusta) reported 8 minutes ago

  @virginmedia @bisho32287 How much of a refund are we all getting @virginmedia ? I just knew when the fix time estimate said 5:05 that it wouldn't be - why not just give the real estimate instead of this nonsense?!

• 
  Phonetix (@RobPhonetix) reported 10 minutes ago

  @virginmedia What about those of us repeatedly requesting our myvirginmedia account be unlocked for the last 6 weeks (& even lodged a complaint about it) who are STILL unable to access our accounts with no explanation?

• 
  J Corbi (@JCorbinHus) reported 10 minutes ago

  @virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!

• 
  Onyourbikeson (@MableandMeUK) reported 13 minutes ago

  @virginmedia your O2 account integration is through worst ever. All I want to do is check my O2 bundle and I'm stuck in a never ending loop of being asked to link my accounts. Been crap for so long.

• 
  Sue (@bob7bob) reported 16 minutes ago

  @virginmedia What has happened to the community pages on your site? Your email system has lost folders and keeps moving emails. The community pages are the only place where people actually help. Thanks.

• 
  standfreered (@standfreered1) reported 16 minutes ago

  @virginmedia is this acceptable treatment of your elderly customers? You have sent, twice, pre contract documents, today, offering her the service for £49 per month

• 
  Michael Portal (@Mortalportal01) reported 18 minutes ago

  @MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏

• 
  Karlos Balardo 🇵🇸 (@KarlKavanagh69) reported 19 minutes ago

  @virginmedia @K_simple_k Is that a really really slow case?

• 
  tom (@Magnum_Tom5) reported 26 minutes ago

  @_lliesl_ @ArmchairAdml @globalds Grain They're limited in coverage because they're new, but they have their own lines like Virgin media and don't run on openreach network