Virgin Media Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS8, LS12, LS6 and LS13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Bradford, Batley, Leeds, Dewsbury, Wakefield, Ossett, Cleckheaton, Normanton, Heckmondwike, Pontefract, Yeadon, Castleford and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Wi-fi | |
| Bradford |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
TV | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
-
daniel dries
(@dannyjd19) reported
from
Huddersfield, England
@virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv
-
LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive
-
Stacey Mcintyre (Sam McIntyre)
(@19stacey83) reported
from
Swillington, England
@virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband
-
David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
-
Harvey Sond
(@harveysond) reported
from
Leeds, England
Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia
-
Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
-
LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀
-
LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//
-
mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
-
Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?
-
LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//
-
Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
-
Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!
-
Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@vmbusinesshelp What is the plan? 24 hours no internet in LS29 radio silence. I definitely won’t be renewing my @vmbusiness account no customer service on the phone or online chat.
-
Beef
(@thebeefybaby) reported
from
Leeds, England
@virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?
-
zack jones
(@zackwynj) reported
from
Mirfield, England
why’s my wifi still **** @virginmedia
-
Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!
-
Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@vmbusiness @virginmedia @vmbusinesshelp have tried multiple ways of getting in touch with you no response or help. We have looked online & the router we have in our office doesn’t even match the ones on your website. I will be looking at moving supplier 24 hours of no internet
-
mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
-
LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
-
Dan Poulton / Lidds1973
(@DanRoPo) reported
@virginmedia My number is already linked to TPS. What I'm more concerned about is the fact they know I'm a VM customer. How is this? No one seems to be willing to give me an answer.
-
Simon Vernon
(@SimonVernon1) reported
@virginmedia this is a 100mbps service. however more of an issue is the wifi connection. I have to reset this multiple times per day just to keep things connected
-
Thom Morecroft
(@thommorecroft) reported
@CarolineM00re @virginmedia Hi Caroline having the same problem here. Been fobbed off both times we've spoken to someone.
-
em
(@yuhmeko_) reported
@virginmedia it says theres no issues in my area
-
Richard Horrocks
(@theOz1907) reported
@virginmedia I am having to reboot my router daily at the minute. Is there a reason for this? I am trying to do home schooling with my daughter and this is making the days drag so much more. Is it a nationwide problem or just in my area?
-
Simon Vernon
(@SimonVernon1) reported
@virginmedia this is 100MBPS service. however more of an issue is wifi connection. we have to reset the router up to 5 times per day as various devices drop out constantly
-
Ish Aytan
(@AytanIsh) reported
@virginmedia No. And i need urgent support.@virginmedia
-
Liリ- 🐮🐰🎀👑
(@Lii_L11) reported
@virginmedia Any reason as to why rebooting the HUB3.0 is taking more than 10mins?? Still no green lights flashing at all. Is service down in the area and you aren’t updating the service status? I had no 4G on my phone earlier either!
-
Robert Newton
(@MrRobertNewton) reported
@virginmedia OK. I'm still NO FURTHER FORWARD. There is no way I can see to get help with TVGO. Should I just look for another broadband etc provider?