Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS8, LS26, LS9, LS27, LS12, LS99 and LS17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Leeds, Huddersfield, Shipley, Wakefield, Normanton, Liversedge, Pudsey, Wetherby, Cleckheaton, Dewsbury, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
TV | |
| Bradford |
Internet | |
| Bradford |
Wi-fi | |
| Bradford |
||
| Batley |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
@vmbusiness this service is pathetic been on hold for 45 minutes
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Richard Armistead
(@trickyr1) reported
from
Leeds, England
@virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@redmeister81) reported
@virginmedia Yeah, cancel Kurt's account and stop making it hard for people to cancel. It's a disgrace you can't do it online. People are struggling. Cc @MENnewsdesk compoface
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Dan C
(@claaarkkkeeeeey) reported
@virginmedia Person at the insurance line have said there has been a complaint 04/05/22, virgin contacted insurance team and confirmed no insurance. I tried giving the person the IMEI number they say they cannot check via this. They require a policy number which customer service won’t give me
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Keren110
(@Keren110) reported
@virginmedia service gone down in W12 and updates on the app aren’t loading
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Stuart Monteith
(@stuart_monteith) reported
@sxaTech @virginmedia Get a decent router and put the Virgin one into modem mode. We have stupid ping timeouts, etc. until we did that.
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Kurt McBain
(@KurtMcBain) reported
@virginmedia If you want to add to the package you grab the control and press a button. If you want to cancel the service it feels like you have to go through the United Nations. So, here’s the question. I’m on a rolling contract and I’ve cancelled the direct debit. Are we cool?
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Sam
(@samfilli) reported
Are you having WIFI issues my WiFi just went down? 😭😭😭 @virginmedia
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Kerry Oh
(@ParrPowelWalsh) reported
@virginmedia DISGUSTING 3 WEEKS OF HELL FROM@VIRGIN MEDIA AFTER BEONG A CUSTOMER FOR 10 YEARS THEY CANNOT TRANSFER ME OVER TO NEW HOUSE LIES AFTER LIES ON THE PHONE … IN 2 DAYS IVE SPOKE TO JUST UNDER 50 PEOPLE TOLD ALL DIFFERENT THINGS BUT ALL SAY CALL YOU IN AN HOUR
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SteveB
(@st3bc1) reported
@virginmedia No. The last time you suggested this it was a complete waste of my time as I spoke to someone who knew nothing about the situation. I have already phoned and raised yet another complaint.
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Scott Davidson
(@HarleyRedDevil) reported
@virginmedia YouTube is down!!! I think everything this pass week as been down.. yet you’ll expect full payment at the end of the month! It’s nowhere near the standard for the price you pay!
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Chris
(@redmeister81) reported
@KurtMcBain @virginmedia They make it as hard as possible to cancel Cc @MartinSLewis