Virgin Media Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS17, LS8, LS12, LS99, LS27, LS13, LS6 and LS11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Wetherby, Cleckheaton, Dewsbury, Ossett, Heckmondwike and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet | |
| Bradford |
Internet | |
| Batley |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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GM Rod #TeamNGU
(@GM_Rod66) reported
from
Leeds, England
Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Thanks for response. It seems better this morning. All I needed to know is that it was a Virgin issue, not an issue with my hub.
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¿craig?
(@craigs06) reported
from
Wakefield, England
@virginmedia Ran a test on the super hub itself. Its resolution to the Wi-Fi is to move close to it. Am 6 foot from it !
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Danai-Sapfo Petraki
(@DanaiSapfo) reported
from
Leeds, England
Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
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Woooh! Gary Taylor
(@GaryTaylor67) reported
from
Leeds, England
@virginmedia No financial information, no passwords. Partly because I can never remember my password...
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia I just get connection error.... this service not available right now
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Mohammad Ishaq Khan
(@SS_Sutty) reported
from
Trident, England
@virginmedia I have been having intermittent disruptions of my broadband since Friday. Come on now get it sorted. I'm missing out on the finale of line of duty. 5 weeks of wait for you guys to **** it up. 🖕🖕
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia The service seems to have been interrupted again. Been fine all week.
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meg
(@megsNewsome) reported
from
Gildersome, England
@virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia Non..it's either running too slow or the service becomes completely interrupted for some hours only to reconnect spontanously later. It's slowing a lot of things down.
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Ian Wilson
(@IanWilsonB2A) reported
from
Collingham, England
@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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BradfordBrownie
(@bradfordbrownie) reported
from
Bradford, England
@loftus2011 @virginmedia @SkyUK totally agree ive just had to get in touch to change one of my boxes again second time in three months problem is ive lost all my recordings last time and its going to be the same again
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia It's the broadband wireless service that is affected
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Adam Findlay
(@SaltBrewAdam) reported
from
Bradford, England
@virginmedia I’ve requested it three times! It was sent apparently but I’ve never received it. Then I rang again..... and again. It’s beyond a joke. I text replied to the text message which had my address incorrect AGAIN and still I’ve received nothing!
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Dan Lancaster-Holmes
(@LancasterHolmes) reported
from
Rothwell, England
To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia what a shock!!! Issues again the service you provide and I pay nearly £100 a month for!! #compliant #rubbish #virginmedia
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤
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Gareth Futty
(@fudino10) reported
from
Castleford, England
@virginmedia Yes tried that no luck, been told there is a problem in our area again! Happens nearly every month. Getting fed up now every time I receive a letter from you it’s a price increase too.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!
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Gareth Futty
(@fudino10) reported
from
Castleford, England
@virginmedia They said they was dealing with the fault and was given no time scale. It’s just come back on now but over the last few days it keeps loosing signal for a few minutes then coming back on. Thanks for the reply.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Taylor
(@nicolajtaylor1) reported
@virginmedia Hopeless customer service on the WhatsApp chat facility. I am attempting to cancel a contract. Have been on there since lunchtime yesterday and have now given up.
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sophie
(@sophie30805597) reported
@UniHomes it’s been 26 days without wifi!!! Now being told we are waiting on @virginmedia to service my property which can take minimum 21 days!!!
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Joshua Stevenson
(@Josh61194) reported
@virginmedia My complaint was primarily about poor estimation making it difficult to plan around downtime, ETA for a fix in my area has been pushed back around 10 times which for someone mostly working from home is incredibly frustrating to deal with. Complaint ref if C-250922695
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Amanda Cartlidge
(@CartlidgeAmanda) reported
@virginmedia Not sure how a web chat will help??
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Darren
(@dazzler021) reported
@virginmedia todays early morning update fixed by 16:00, an hour later now 9am on the 27th. When are you going to fix this outage, what is the actual problem. Customer don’t just sit there in vain hope, they want know what is wrong and real time to fix, not pure rubbish spouted.
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Paul Terry
(@SurrealPaulT) reported
@virginmedia Is it comedy hour? Another update, another day without service. Engineer number 8, I believe, is on their way to fix the problem. I think it's time for change..
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Connor Gater
(@ConnorGater) reported
@virginmedia internet down since last night? Any update? WN7 4XA @lewsmithx
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Maverick
(@Str33tboy80) reported
@virginmedia It’s been over 2 weeks - I mean that’s pretty poor. You also need to check your online system for registering and tracking complaints. Can you confirm someone will write to me in response to the issues I have raised?
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Ranjit Rajan
(@ranjitrajan1989) reported
@virginmedia There have been a lot of connection issues for 2-3 weeks. Especially during weekdays. It keeps getting disconnected. Please have a look. It's frustrating as it's impacting my work. Postcode - G38RN
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Sachin Sharma
(@Sachin09037) reported
@virginmedia Then what are you here for? I am not able to get through to your customer team because they are not accepting call. I have been put on hold for almost 30-40 mins on chat. Not sure how do i get in touch