Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS27, LS3 and LS99.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 04/25/2024 01:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Dewsbury, Brighouse, Batley, Wakefield, Cleckheaton, Ilkley, Huddersfield, Bingley, Mirfield, Castleford, Liversedge, Pontefract and Wetherby.

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City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomBradford Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England

    @DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Leeds, England

    @virginmedia would you text to tell a customer there are payment issues?

  • SusannaMFL Susanna (@SusannaMFL) reported from Leeds, England

    @virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc

  • Fernoxchris1 Chris Broadbent (@Fernoxchris1) reported from Leeds, England

    @GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia can you advise me if there is internet issues in LS17 till the 28th?

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!

  • mcchalk Martin Chalk (@mcchalk) reported from Bingley, England

    @virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.

  • Mikeyrob73 Mike Robertson (@Mikeyrob73) reported from Bingley, England

    Hey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?

  • ncawthray Nigel Cawthray (@ncawthray) reported from Leeds, England

    @virginmedia @PlayAvengers Doesn't work

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dzlusion ztari (@dzlusion) reported

    @virginmedia literally **** you. it should be illegal having people pay £100 a month just for wifi that NEVER ******* works. Thanks for getting me banned from playing Valorant you *****

  • thfcbilll bill (@thfcbilll) reported

    my internets just gone off mid champs..... @virginmedia SORT YOUR ******* **** OUT YOU USELESS *****

  • iiTsMus Mustafa Islam (@iiTsMus) reported

    @virginmedia you're charging stupid amounts of money for internet that slows down everyday and then breaks too often! And using old *** technology but still charging a premium. Can't wait for the day that BT FTTP is everywhere and you thieves go bankrupt

  • Bradley_Masoero Bradley (@Bradley_Masoero) reported

    @sodalit3 @virginmedia They shouldn’t have to pay customers for MAINTENANCE, every isp does this and it’s necessary to maintain the service.

  • MadebyBRDN Brandon James (@MadebyBRDN) reported

    VIRGIN MEDIA IS DOWN VIRGIN MEDIA IS DOWN VIRGIN MEDIA IS DOWN

  • asmaaav asmaa (@asmaaav) reported

    Not virgin media down again 💔💔💔💔💔💔💔

  • Rosco1710 Ross Doherty (@Rosco1710) reported

    @virginmedia Worst service provider going. Day after day **** WiFi and pay the dearest rate. Tv down more than it runs also. And got cheek to say price going up!! Al be leaving. 😡

  • jackchalke3 jack chalke (@jackchalke3) reported

    Anyone’s else’s @virginmedia just go down? I’m tryna watch a game 😔

  • MrSayItHowItIs Mr SayItHowItIs (@MrSayItHowItIs) reported

    @virginmedia #virginmedia down again. What a ******* surprise. The most trash, useless internet service provider ever with slow, robotic, unhelpful ***** as customer service. You are a ******* joke. In the middle of an important meeting and your piece of **** internet goes AS PER

  • David00464385 David (@David00464385) reported

    @virginmedia are you guys having internet issues in Lisburn or in general atm?