Virgin Media outages and service status in Leeds, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Leeds, including 8 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 19, 12:28 AM GMT+1.
- Internet (44%)
- TV (26%)
- Wi-fi (17%)
- Total Blackout (8%)
- Phone (3%)
- E-mail (2%)
The latest reports from users having issues in Leeds come from postal codes LS12 , LS8 , LS9 , LS99 , LS14 , LS7 , LS17 and LS19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Normanton, Pontefract, Wakefield, Huddersfield, Dewsbury, Castleford, and Cleckheaton.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Internet | 13 hours ago |
|
Bradford
|
Internet | 13 hours ago |
|
Leeds
|
TV | 16 hours ago |
|
Batley
|
Internet | 18 hours ago |
|
Normanton
|
Internet | 20 hours ago |
|
Batley
|
Wi-fi | 23 hours ago |
Nearby cities with recent reports
12 recent signals
12 recent signals
5 recent signals
5 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
-
Thomas Gadd (@ThomasGaddPhoto) reported from Wrose, England@SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year
-
John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
-
Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
-
Andy Shelton (@SheltonAndy) reported from Heckmondwike, EnglandAbsolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
-
Hoppywba (@hoppywba) reported from Leeds, England@virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬
-
Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!
-
Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England@virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine
-
Abdullah Mulla (@a8dullah_mulla) reported from Heckmondwike, England@virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔
-
Matt Ward (@mattwillward) reported from Castleford, England@virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?
-
Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
-
Dean Gledhill (@deangledhill) reported from Leeds, England@virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal
-
james Staniforth (@leedsfan91) reported from Leeds, England@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
-
Andrew English (@andy_english) reported from Dewsbury, England@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
-
Rebecca (@Bexwa) reported from Dewsbury, England@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
-
Phil Turner (@philter66) reported from Leeds, England@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
-
Aidan Carey (@Aidan1964) reported from Wakefield, England@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
-
Chris Neal 💙 (@cgsneal) reported from Leeds, EnglandHey @virginmedia my broadband is not working. Are there any issues in the LS15 area?
-
Jordan (@jordfcs) reported from Bradford, England@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
-
Barry (@Barry80901949) reported from Bradford, England@virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company
-
Barry (@Barry80901949) reported from Bradford, England@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
cclinton.! (@grancake) reported@virginmedia I have had to do a factory reset the lady on the phone,was brilliant but at my age it wasnt it easy now I have to reset all my passwords for Netflix prime etc very bad
-
Sue Trickett/Green (@skgreennz) reported@virginmedia But your customer services have take 2 months and they lie
-
Jordan (@JordanPsych_) reported@virginmedia why am I still getting issues with your horrid internet? been almost 3 weeks and still no fix yet you're 'aware of the issues'
-
ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You still haven't replied to my DM which I sent nearly 10 days ago. Don't you like me? What have I done wrong apart from being a customer of over 25 years.
-
🇬🇧 Blue Room Art (@BlueRoomArt) reported@Benleo @virginmedia Had very similar issues, the call centres are horrific, they have no idea what I’m saying or asking for. All the engineers arriving had been given completely wrong information for visit. Back and forward for about 6 weeks to get my internet working again.
-
George Homilton (@georgehomiltonx) reported@Benleo @virginmedia After multiple calls to their call centres in recent months I have come to the conclusion that their agents run a competition to see who can get a customer the angriest and an award is given at the end of the month.
-
TwinHop (@ml1802) reported@Benleo @virginmedia Their customer service is absolutely shite.
-
Pirate (@pirate1100) reported@Benleo @virginmedia @virginmedia are terrible, I stopped the television & phone package years ago because of bad customer service. I only have the broadband now & although the broadband is really good the price is extortionate if you don’t keep signing up to a contract, so I’ll be cancelling that.
-
Rosemary Smyth (@RozoSmyth) reported@Benleo I had the same experience over several years. The worst service and customer service I have ever experienced. I wouldn't take Virgin media if you gave me it for free!!
-
Margi (@Babe212426) reported@Benleo @virginmedia I got rid of Virgin it was very expensive and the call centres! Terrible service!