Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Wakefield, Huddersfield, Normanton, Pontefract, Dewsbury, and Cleckheaton.

City	Problem Type	Report Time
Batley	Internet	9 hours ago
Batley	Internet	14 hours ago
Bradford	Internet	1 day ago
Leeds	E-mail	2 days ago
Batley	Total Blackout	2 days ago
Bradford	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  That Heaton Mess (@GavHeaton) reported 2 minutes ago from Wibsey, England

  @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

• 
  Md Yuzaiful Md Yusof (@Yuz6Yusof) reported 2 minutes ago from Leeds, England

  Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

• 
  Padge 👌 (@AdamPagett3) reported 5 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

• 
  Jonathan 🇷🇺 (@Jonatha72251618) reported 8 minutes ago from Wibsey, England

  @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

• 
  Chris Neal 💙 (@cgsneal) reported 11 minutes ago from Leeds, England

  Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

• 
  Lisa Lavelle (@Lisalav22) reported 13 minutes ago from Guiseley, England

  @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

• 
  Porrohman (@AndyHiggs1) reported 18 minutes ago from Huddersfield, England

  @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

• 
  Dean Gledhill (@deangledhill) reported 19 minutes ago from Leeds, England

  @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

• 
  Gareth Smith 🇬🇧 (@Gstraitz) reported 26 minutes ago from Leeds, England

  @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

• 
  michael davies (@mikeydavies86uk) reported 31 minutes ago from Bradford, England

  Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 34 minutes ago from Huddersfield, England

  @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 34 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 34 minutes ago from Garforth, England

  @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

• 
  Matt Ward (@mattwillward) reported 34 minutes ago from Castleford, England

  @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

• 
  Hannah Louise (@Hannahlufc) reported 38 minutes ago from Leeds, England

  @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

• 
  Aidan Carey (@Aidan1964) reported 47 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Andy Shelton (@SheltonAndy) reported 49 minutes ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

• 
  Helen Burnett (@HBurnett28) reported 49 minutes ago from Bradford, England

  @virginmedia our service has gone off again - no tv or internet, appalling service.

• 
  Matthew Preston (@MatthewJP2014) reported 51 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  Jordan (@jordfcs) reported 52 minutes ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rssconsultant (@rssconsultant) reported 8 minutes ago

  @virginmedia your customer service agents on chat are utter crap. Taking 5 mins to reply to every response. Incompetent!

• 
  Red Hand Rohl (@TheHarvDawg72) reported 10 minutes ago

  8 hours worth of calls and 7 hours sitting on the live chat with virgin media and I haven’t spoken to a single British person 🤯 Genuinely the worst customer service Ave ever had in my life btw

• 
  Simply Norwegian (@simplynorwegian) reported 10 minutes ago

  @virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??

• 
  Diplo (@loldiplo) reported 13 minutes ago

  @virginmedia Already got one booked in. I will be complaining however as you already are charging a substantial amount for a service you’re clearly incapable of providing.

• 
  Kevin Clark (@kevinclarknw) reported 16 minutes ago

  @virginmedia Yes. There are now TWO issues, one of which is not expected to be fixed until Wednesday. Ssevice has been out since Friday.

• 
  Nadine_CCN (@NadineD_G) reported 17 minutes ago

  @virginmedia more than 24 hours of no internet service in the E4 area. I’m seeing people saying that this has gone on for days with them. How can we confirm that our service will be up and running by the suggested time? I have work to do and this is really causing a delay.

• 
  Ben C (@BenChubb4) reported 17 minutes ago

  Hey @virginmedia still 2hrs and 20 mins remaining to call me like you said you would to update/fix the fact that I’ve had no email access on any device for 11 days. Only 2 days over your last SLA. P.s. Thanks m not available to speak to Saturday, Sunday Monday

• 
  Pete Bradbury (@PeteBradders) reported 23 minutes ago

  @virginmedia I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  iptv smarter pro (@kai491435014910) reported 23 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

• 
  LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported 28 minutes ago

  @virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff