Virgin Media outages and service status in Leeds, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 38 outage signals in the last 24 hours around Leeds, including 37 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 14, 4:31 PM GMT+1.
- Internet (43%)
- TV (27%)
- Wi-fi (14%)
- Total Blackout (10%)
- Phone (3%)
- E-mail (2%)
The latest reports from users having issues in Leeds come from postal codes LS12 , LS8 , LS9 , LS99 , LS7 , LS14 , LS17 and LS19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Bradford, Wakefield, Leeds, Batley, Dewsbury, Castleford, Cleckheaton, Pontefract, and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield
|
TV | 16 hours ago |
|
Bradford
|
TV | 17 hours ago |
|
Huddersfield
|
Internet | 18 hours ago |
|
Wakefield
|
TV | 18 hours ago |
|
Bradford
|
TV | 18 hours ago |
|
Leeds
|
TV | 18 hours ago |
Nearby cities with recent reports
12 recent signals
5 recent signals
5 recent signals
4 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia our service has gone off again - no tv or internet, appalling service.
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
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Andy M (@AndyM50760310) reported from Dewsbury, England@virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.
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Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Abdullah Mulla (@a8dullah_mulla) reported from Heckmondwike, England@virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔
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Beau (@fastnodeceo) reported from Leeds, England@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Jordan (@jordfcs) reported from Bradford, England@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Aidan Carey (@Aidan1964) reported from Wakefield, England@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Matt Ward (@mattwillward) reported from Castleford, England@virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?
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Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
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Owen1257 (@owen1257) reported from Huddersfield, England@HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's
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Sam Walker (@SamWalker03) reported from Dewsbury, England@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Guy Leech (@guyrleech) reported from Wakefield, England@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Padge 👌 (@AdamPagett3) reported from Wakefield, England@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Gav Leaf (@Gav_Leaf) reported from Castleford, England@virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Dutton: The Thirty Bob Kid (@DaveDuttonUK) reported@virginmedia If you could have let us know sooner I wouldn't have spent over an hour pissing about checking leads and rebooting the box! You should change your name to System Of A Down.
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John B (@JohnBar72896911) reported@virginmedia Apology not accepted. Its been over 3 hours now. Whats the update. Channel not available on every channel lol. Renewed for this service, what an idiot!
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Pete Hudson (@petetweet1306) reported@virginmedia Tv down. Can’t get through on the phone. What’s going on!!!
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Oh god it’s me (@Ohgoditsme2) reported@virginmedia what’s happening to your service today, now all sound has gone off. NE30
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Bill Carter (@billingtonius) reported@virginmedia What about those experiencing problems with their internet? Being sent pointless updates via text. Each message being sent 3 times. Each message just pushing the expected resolution back a few days. For nearly a month now.
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Sarah (@sarahdaxsarah) reported@virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!
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Michael Wisbach (@iron_cereal) reported@virginmedia What about those waiting an hour on hold for an issue that appears to be VM's fault. Just wanting a new hub as old one has red light on. Contacted you about this one day ago. Your customer service is awful!
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Stevie (@molwins) reported@virginmedia Shocking service lately !! Glad I only have 2 months left!
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Chris (@COOPSthereitis4) reported@virginmedia ...in 24-48 hours. Will i be compensated for not having a service i am paying for?
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HeadingleyVoice (@HeadingleyVoice) reported@virginmedia HI My 360 virgin box is still not working or my TV , when i ring it says my account does not exist, what can i do !!!1