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Virgin Media outages and service status in Leeds, England

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Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Leeds, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 28, 1:36 AM GMT+1.
  • 55% Internet (55%)
  • 26% Wi-fi (26%)
  • 7% Total Blackout (7%)
  • 7% TV (7%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Leeds come from postal codes LS8 , LS9 , LS99 , LS12 , LS25 , LS7 and LS11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Huddersfield, Normanton, Wakefield, Pontefract, Dewsbury, Cleckheaton, and Shipley.

CityProblem TypeReport Time
Leeds Internet 33 minutes ago
Batley Internet 5 hours ago
Batley Internet 13 hours ago
Batley Internet 13 hours ago
Batley Internet 16 hours ago
Bradford Internet 16 hours ago

Nearby cities with recent reports

Batley

12 recent signals

5 hours ago
Bradford

2 recent signals

16 hours ago
Huddersfield

2 recent signals

1 day ago
Wakefield

2 recent signals

3 days ago
Normanton

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • ScampyFryNinja
    Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

  • PennineHR
    Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • Barry80901949
    Barry (@Barry80901949) reported from Bradford, England

    @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

  • SheltonAndy
    Andy Shelton (@SheltonAndy) reported from Heckmondwike, England

    Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

  • MatthewJP2014
    Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

  • deangledhill
    Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

  • fastnodeceo
    Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • bezzyboy88
    Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening

  • Nigel_BigNn
    Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • bcbradio
    BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • francesktaylor
    Mosaicmania (@francesktaylor) reported from Otley, England

    @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia our service has gone off again - no tv or internet, appalling service.

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

  • jordfcs
    Jordan (@jordfcs) reported from Bradford, England

    @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • miaKJKJ22
    mia (@miaKJKJ22) reported

    @entrustTMF @Gary1165 @virginmedia But what did they tell you? What type of issue this is? Router? When I go on their app to check connection in my place, it says all perfect. But I've no connection!! I can't wait few days as I'm working from home

  • noimspartakus
    1965 Blue 1878 (@noimspartakus) reported

    @virginmedia trying to contact customer services but your system wont recognise my acct no, absolute joke!!!!!

  • AnIndividualist
    TheRealCraig (@AnIndividualist) reported

    If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now

  • daveyt1979
    dave towers (@daveyt1979) reported

    @virginmedia yet again tv is buffering but according to virgin media there are no issues in the Newcastle area Why oh why did I leave bt never had any issues with them !!!

  • miaKJKJ22
    mia (@miaKJKJ22) reported

    @entrustTMF @Gary1165 @virginmedia What issue are you having? I have yellow light flashing since yesterday. Their technical support is closed. Done troubleshooting and all and nothing.

  • Gregster29
    Greg O'Connell (Two jabs) (@Gregster29) reported

    @virginmedia All I'd like to know is if 2Gb fibre is available for my postcode. The website says yes, Customer service says no. So which is it?

  • aidan_codtello
    Aidan Costello (@aidan_codtello) reported

    @entrustTMF @virginmedia Needless to say neither of us have ever seen the £50. I had terrible broadband from them for many years and don't know why I was foolish enough to go back.

  • _kimosabe_
    John James (@_kimosabe_) reported

    @virginmedia this company is a fraud they tell you that you can get free access to HBO max and it is totally untrue disgusting service

  • Gregster29
    Greg O'Connell (Two jabs) (@Gregster29) reported

    @virginmedia Ringing customer services was my first port of call and that got me nowhere.

  • graham69717
    Bill Graham (@graham69717) reported

    @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.