Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS99, LS12, LS8, LS13 and LS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Wakefield, Bradford, Leeds, Huddersfield, Wetherby, Normanton, Cleckheaton, Dewsbury, Ossett, Heckmondwike, Pontefract and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Wakefield |
Internet | |
| Bradford |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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keane holland
(@KEANEholland) reported
from
Dewsbury, England
Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A rodent by anyother name is just as squeak
(@OdeanMarik) reported
@virginmedia So had to try and get a hold of someone yesterday! First try o hold 1 HOUR 5 min for the line to drop! Second time 1 HOUR and line drop!! Now half an hour! The issue has NEVER been sorted and I am paying still! I want to file a formal complaint!!! This is disgusting!!
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C
(@oopsyhoops) reported
@virginmedia hi, I moved out of my house in April and transferred the account to my housemate. I spoke to you on the phone and explained this. The representative keeps asking for me to return the box but I don’t live there anymore. I have no contact with the housemate.Please help
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Sgm
(@sugamsr8stha) reported
@virginmedia I have done numerous time or resets, rebot of the device, I have called technician at home. Im still having issues at this point I should be let go of my remaining contract. Virgin in not giving the service i was promised.
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SUNNY M
(@sunnym321) reported
@virginmedia customer service atrocious. 4 years I have been trying to resolve a problem for which you tell me you're sorry and it's sorted, only to find that it never was.
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Ryan T
(@reasydoesit) reported
@virginmedia Absolutely terrible customer service, after finally getting through to a person you've hung up on me 3 times, and that's just today. I see why you don't have your dms open.
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Leanne Rider
(@loopylearider) reported
@virginmedia sent countless messages online. Never get a reply. Can’t get through on the phone. Can’t get into my account to complain as not recognising my password. Help please
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Ali Raja
(@aliraja80) reported
@virginmedia I have contacted but they are unable to help further they keep saying same things like switch it off reset it.i have done that several times now. I'm not going to waste my time if you can't gix it i will just stop paying my bills if you charge a fee for leaving.
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Amy Rose Davies
(@amyrosedavies1) reported
@virginmedia When can we expect your email arranging an engineer? We are still without our TV service and it isn't letting me book online
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Jamestown
(@Jamos9) reported
@virginmedia My wife hasn't been able to work from home either due to this poor communication or someone not doing their job. I shouldn't have to lose money/data for something that isn't my fault.
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Marc Donald💙💛
(@MarcDonald16) reported
@leerobson23 @virginmedia Yeah mate even the simple questions go unanswered, I asked if the service was down or is it just our router, tweeted them no reply, rang up said no errors in my area, went on the website, no probs in my area, so fannied around with my router for a bit, searched virgin Darlington