Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS25, LS10, LS12, LS99 and LS19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Huddersfield, Bradford, Normanton, Pontefract, Yeadon, Wakefield, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Batley |
Internet | |
| Huddersfield |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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maria
(@mariaspears) reported
from
Huddersfield, England
@virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Simon Day
(@SiDay14) reported
from
Dewsbury, England
@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
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Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal
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Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs
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Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer
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james Staniforth
(@leedsfan91) reported
from
Leeds, England
@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
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Yamu Matarr 🇬🇲 🇬🇧 🦂
(@Yamusenghore) reported
from
Leeds, England
@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
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khuram
(@khurambfd) reported
from
Bradford, England
@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Richmond
(@anna_woolhouse) reported
@bt_uk are you more accessible than @virginmedia? How do you support disabled people to communicate with your customer services?
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Ray Norman
(@ray_lucerne61) reported
@engrfc @virginmedia @SkyUK We’ve just left Virgin because of their appalling customer service. Sky are very different and very helpful.
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Corinth Blackwell
(@CoriBlackwell) reported
@virginmedia Signed up as a new customer Excited for my new phone. I tried to sign the credit agreement but the field to put details in was not editable Told the agent who said try on a laptop. Still didn't work. Been on chat for hours Only 2 get an email saying its now cancelled
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Alex Liston
(@AlexListon3) reported
How do you get through to @Virginmedia, absolute joke 3 failed cable repull appointments, next one was set for 3 weeks time, 24 calls since Friday Every one bar 1 has been cut off after between 6 and 18 minutes when they try to divert you. Spoke to a lawyer and want to cancel
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Dave "Woking 9 to 5" Birch
(@dgwbirch) reported
I’m astonished at how rubbish the Virgin Media customer service is. But everyone tells me that BT is just as bad. Does anyone get decent customer service these days? Anyone?
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Simon Brooks
(@SimonDbrooks) reported
@virginmedia @DaveJac77939072 Dave 9 hours is nothing ive been trying since wednesday morning. Going round the houses then hang up. Beyond a joke.
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AltCoinCurious #MSC #Antonym #SAC
(@AltCoinCurious) reported
@virginmedia @Matt_Partlett This is intentional. As it's happened to me as well twice in two months. Service is disgraceful. Do not sign up to Virgin Media. They will just hang up on you, not fulfill services and shift any blame #virginmedia #virgin #customerservice @virginmedia
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Farzana Ahmed
(@Farzana_Ahmed1) reported
@virginmedia sort out your customer service! Have been on hold for 40+ mins on two occasions and been hung up on both times - back on hold now to try and sort out this price hike. Considering leaving but it's a bit difficult if I can't get through!
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Anonymous Albert
(@11thAlbert) reported
@virginmedia Still no better ,do you have any idea of when the issues in the UB post code will be sorted
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Mike Murphy
(@mikemurff) reported
@virginmedia I’ve been on the phone to @virginmedia for 57 mins today. Offered me £40 credit to my virgin ac (so no loss of revenue to @virginmedia despite not providing agreed broadband contract performance) I say thanks but, I’ll leave. Guess what? I can’t. System down I have to call again.