Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS17, LS8, LS12, LS99, LS11, LS27, LS13 and LS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Bradford, Wetherby, Cleckheaton, Dewsbury, Ossett, Heckmondwike, Pontefract and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
TV | |
| Batley |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Wakefield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia Non..it's either running too slow or the service becomes completely interrupted for some hours only to reconnect spontanously later. It's slowing a lot of things down.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
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Danai-Sapfo Petraki
(@DanaiSapfo) reported
from
Leeds, England
Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
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Woooh! Gary Taylor
(@GaryTaylor67) reported
from
Leeds, England
@virginmedia No financial information, no passwords. Partly because I can never remember my password...
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia what a shock!!! Issues again the service you provide and I pay nearly £100 a month for!! #compliant #rubbish #virginmedia
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.
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Dan Lancaster-Holmes
(@LancasterHolmes) reported
from
Rothwell, England
To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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Adam Findlay
(@SaltBrewAdam) reported
from
Bradford, England
@virginmedia I’ve requested it three times! It was sent apparently but I’ve never received it. Then I rang again..... and again. It’s beyond a joke. I text replied to the text message which had my address incorrect AGAIN and still I’ve received nothing!
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia It's the broadband wireless service that is affected
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.
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GM Rod #TeamNGU
(@GM_Rod66) reported
from
Leeds, England
Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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meg
(@megsNewsome) reported
from
Gildersome, England
@virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I want to watch #Gogglebox but I can’t because @virginmedia is shit!! Like actually really rubbish. It’s not a one off it’s a regular occurrence, either the broadband is down or the TV.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Heather connorgraham
(@hrcg87) reported
@virginmedia I highly doubt that @virginmedia are doing everything they can when it takes a week to switch a service back on that they have wrongly cancelled. Absolute joke of a company, cant wait to leave
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James Scott
(@jame5sc0tt) reported
@virginmedia Yes through the my O2 app. I just just goes back to asking me to join virgin media when already a customer of both
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andrew anthoney ⚫️⚪️
(@andytoon30) reported
@virginmedia good afternoon. I am having problems with my wife booster, it doesn’t recognise it on virgin media connect app even though it’s switched on and I have had to reset them both twice now
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Liam Barratt
(@Mk4Humanite) reported
@virginmedia And again still nothing. I don’t know why I’m still bothering, it’s quite evident you don’t intend to rectify the issue.
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Dogma ate my homework
(@DarrenHen_) reported
@virginmedia It's a simple query really. As a long standing customer, who is out of contract, am I eligible for the Black Friday broadband deals advertised?
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Steve
(@earwaxlolly) reported
@serebro333 @SkyHelpTeam @virginmedia I’m on VM and happy with the service. Wi-Fi is awful so upgraded to Linksys Mesh. Sky boxes *may* not have a modem mode, so best to check. Double NAT isn’t ideal
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JackW
(@JackTheGamer257) reported
@virginmedia Spend 2 hours on the phone bouncing between departments trying to get my contact correct since my local rep wont answer us. He got our contract wrong, the price. Told us as well 12 hour SLA and supposedly is not even a thing. I feel... Scammed. Probs will cancel.
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Nikki C
(@Nikkikittykitty) reported
@virginmedia more issues again in N10. Customers can't claim compensation as you sneakily keep giving us a little signal and taking it away again! Your customer service once again is useless. Thousands of people working from home, nowvnot working. Thanks for my late deadlines!
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Lee Hollands
(@LeeHollands) reported
THE worst #customerservice from @virginmedia TV signal unusable for over a month. Numerous calls, terrible automated service. Eventually get engineer booked today between 8am-12pm and they don't turn up! Plus they mess up an upgrade. Any ideas VM? Think i may just go to @SkyUK
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D
(@D_agne_s) reported
@virginmedia We tried calling and your help centre were unhelpful in the extreme...as is twitter so far...