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Virgin Media outages and service status in Leeds, England

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Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Leeds, including 5 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 8, 6:09 AM GMT+1.
  • 56% Internet (56%)
  • 26% TV (26%)
  • 14% Wi-fi (14%)
  • 2% E-mail (2%)
  • 1% Total Blackout (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Leeds come from postal codes LS12 , LS9 , LS99 , LS7 , LS6 , LS8 , LS11 and LS17 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Huddersfield, Leeds, Pudsey, Normanton, Cleckheaton, Wakefield, Pontefract, Dewsbury, and Castleford.

CityProblem TypeReport Time
Bradford Internet 4 hours ago
Batley Internet 15 hours ago
Batley Internet 19 hours ago
Batley Internet 23 hours ago
Bradford Wi-fi 23 hours ago
Huddersfield Internet 2 days ago

Nearby cities with recent reports

Batley

15 recent signals

15 hours ago
Bradford

3 recent signals

4 hours ago
Huddersfield

2 recent signals

2 days ago
Pudsey

1 recent signals

4 days ago
Normanton

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Bradford, England

    @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

  • Yamusenghore
    Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England

    @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

  • Bexwa
    Rebecca (@Bexwa) reported from Dewsbury, England

    @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

  • 63Syd
    Syd MC (@63Syd) reported from Huddersfield, England

    @virginmedia Logged in first time and no problems but since then I get this screen

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • domburch
    Dom Burch ⤴️ (@domburch) reported from Bradford, England

    @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

  • AndyHiggs1
    Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

  • jordfcs
    Jordan (@jordfcs) reported from Bradford, England

    @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

  • Nigel_BigNn
    Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

  • AndyM50760310
    Andy M (@AndyM50760310) reported from Dewsbury, England

    @virginmedia I can’t sign in with the original details. The email is no longer mine.

  • ashleyhirst15
    Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

  • cgsneal
    Chris Neal 💙 (@cgsneal) reported from Leeds, England

    Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

  • Gstraitz
    Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • Aidan1964
    Aidan Carey (@Aidan1964) reported from Wakefield, England

    @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

  • deangledhill
    Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

  • khurambfd
    khuram (@khurambfd) reported from Bradford, England

    @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

  • Bexwa
    Rebecca (@Bexwa) reported from Dewsbury, England

    @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fpl_goldenboys
    FPL Hornet (@fpl_goldenboys) reported

    @virginmedia Nope. Every day to yesterday it’s been down for a couple of minutes on and off throughout the day

  • argyledavros
    Dave Warrilow (@argyledavros) reported

    @vriginmeditif @virginmedia these appear to be impersonating. Your customer service is bad enough as it is.

  • O2
    O2 (@O2) reported

    @mooramana Hi it's us from Virgin Media O2. We would like to apologise for how we handled your issue while you were dealing with your unfortunate situation. This is not how we want our customers to feel and if you like we could discuss this further over Dm, so we could get more information.

  • ScepturaMelody
    Melody Lane-Hayman (@ScepturaMelody) reported

    There is never enough space on X for me to write what I need to. I still haven’t forgiven u @virginmedia for axing Thatstv2 and Thatstv3 at least now it’s not even on the menu wasn’t nice when u kept it up on the guide showing me what was on. Those channels r on sky & freeview

  • KG_ExTiNcTiOn
    KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported

    @virginmedia 20 hours for an estimated time of fix is an absolute joke

  • oisoli
    Soli (@oisoli) reported

    @virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?

  • jon_pearce
    Jon P (@jon_pearce) reported

    Need to log on to @virginmedia to cancel my contract and the website appears to not work when using their broadband 🤔. Somewhat convenient that.

  • NeedMoreCourage
    Lacking Courage (@NeedMoreCourage) reported

    @virginmedia We have lost faith in your organisation's ability to listen or fix the problem! Poorly trained staff or systems seem to not help & if a scripted system then just puts you into a repetitive loop.

  • dannog_8
    Dan (@dannog_8) reported

    Just about had it with both O2 and Virgin Media. Both cost a fortune and get an absolutely abysmal service!

  • fpl_goldenboys
    FPL Hornet (@fpl_goldenboys) reported

    @virginmedia Down every day this week, utter crap