Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS25, LS11, LS6, LS8, LS14, LS10, LS12 and LS99.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Normanton, Batley, Bradford, Heckmondwike, Huddersfield, Wakefield, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse, Liversedge and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Normanton |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Bradford |
Internet | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I submitted a complaint form yesterday but I’m unsure if it was sent. I never received a ref number so I do doubt if it submitted successfully,
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!
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scott
(@74Scottclarke) reported
from
Wakefield, England
@virginmedia customer services an absolute joke they will not take notice on messenger & insist I follow there instructions on booster that they sent yesterday
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Joseph Hardcastle
(@josephhtfc13) reported
from
Huddersfield, England
@virginmedia @kempsapey It’s not working , sort it out
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@BBCWatchdog Virgin Media - great when it works, and super quick. However, lots of outage, awful customer service and no form of compensation for prolonged loss of service despite promises. I will not be renewing at the end of the contract!
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Alistair
(@Alistair_____xd) reported
from
Leeds, England
@virginmedia It is for my boradband connection, I already have a complaint logged about it, just sick of spending my life on hold to you guys.
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I want to discus my complaint with someone, you guys are constantly breaking promises, I've spent way too much time trying to sort this out now.
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have already spoken to your team, and if you look down my twitter feed, it has been 4 months of me just messaging you guys in regards to this, my internet dosen't work, and I want the issue resolved. And I am just told either someone will call me back or to just sit and wait
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Robin J Smith
(@cymrobin) reported
from
Leeds, England
@virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia There is an SNR issue in my area,been going on since May, logged a complaint or two in regards to the matter, and it still goes down. Customer service team don't seem to care about it and just tell me to sit and wait for it to come up. Nothing they can do help me. 😠😠
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Julia Taylor
(@JulzMTaylor) reported
from
Huddersfield, England
Anyone else in #Huddersfield having problems with their #VirginMedia @virginmedia
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.
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Holly Staveley
(@holly192306) reported
from
Leeds, England
@mrsjackson2205 @virginmedia This is the reason we cancelled with them. We had an on going complaint for around 6 months!! Terrible company so glad we got rid! You cannot talk to anyone on the phone and when you do they are as much use as a chocolate fire guard!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Mitigating disaster on your part when you offered the text messaging service. I simply didn’t understand how you do your billing and why I needed to pay September bill when I already paid from August 15th to October 8th and I’ve paid October’s bill yesterday to be
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James Nemeth
(@James1Nemeth) reported
from
Leeds, England
@virginmedia 2nd weekend in a row where there is a problem in my area with the Internet! This is ridiculous
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have tried everything when it comes to the connection, this is an SNR issue at the exchange meaning my internet intermittently fails. I have been told there is nothing I can do to restore my internet connection apart from getting my internet from another provider
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have attempted to do this, but due to my internet connection being down, I was unable to talk to anyone
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jim petticrew
(@jimp1822) reported
from
Leeds, England
@virginmedia , what a terrible service, without broadband again, been over a week now customer service non exsistant. Looks like I’ll be giving @skyUK a call
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Nathan Spooklas
(@whoisdougie) reported
from
Leeds, England
@virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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YorkshireWolf
(@leodis74) reported
@virginmedia That's your response? That's it. I'll just keep sharing this everyday you absolute bunch of cowboys. Call and well reimburse the charge. You do know you've never tried to collect the kit before? You stated there would be a charge if kit isn't returned. Process of complaint?
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cabbagefacebricks
(@cabbagefacelego) reported
@virginmedia goodbye, after 8 years with you. Just experienced 2 weeks of THE worst customer service, and this was to STAY a customer and sign a new 18 month package….what a utter shambles. It’s almost like they don’t want loyal customers, I wasn’t even looking to leave.
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SONNY CASSIE
(@cassie_sonny) reported
@virginmedia is the worst Internet provider to set up a new account. I will never consider them again. It makes me want to cancel @VirginMoney @VirginAtlantic Allllllllll of themmmmmm
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Kronos
(@kronos_kirko) reported
@virginmedia I asked countless times to fix this issue over the last 7 months but no one has done anything. Someone needs to write about this and let people know. This is not right and this is a huge scam. I am paying for the largest package but somehow get 3 days of internet in a week
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Kronos
(@kronos_kirko) reported
@cliptaggs @virginmedia That's not the case anymore and I mentioned this before. Once openreach releases its new lines with 1-3 GB speed. I promise you no customer will be staying with virgin. It will be really bad
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Sam Watson
(@Sam_Watson74) reported
@virginmedia Broadband, TV and phone down since 4th. Problems for a few days before that. Website says no issues in my area but call centre confirms there is an issue in the area. Was told it would be fixed by 7th. Now told 10am 9th. Please confirm we will be compensated.
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Rev'd James Handley
(@revjameshandley) reported
@virginmedia Got a problem with my landline this morning - when I go off-hook it's just crackles, and when I try and dial in from another line it says "number not recognised"!
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Gilgamesh Jones
(@GilJones16) reported
@George_Nixon97 @virginmedia ...and we're paying for Virgin to cable up new customers too! They rely on inertia and the cartel system - everybody else does the same, so all we can do is threaten to leave every 18 months and get "discounted" down to a reasonable price. It's time for Ofcom to act.
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Amy Anderson
(@Amy_Anderson86) reported
@virginmedia Why do they keep making appointments with me then for no one to show? 2 days in a row where they promise someone will be out, in writing on WhatsApp and again no show?! Apparently I have appointment again today but I won't hold my breath! 11days with total loss of service
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Benjamin Small
(@BenjaminSmall82) reported
@DerekArmsonOM @virginmedia We struggled with this when we moved back from France. Ended up borrowing the neighbours internet for 3 months. Got lucky there.. Hope you come to a better solution