Virgin Media outages and service status in Leeds, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Leeds, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 9, 7:18 AM GMT+1.
- Internet (55%)
- Wi-fi (19%)
- TV (9%)
- E-mail (8%)
- Total Blackout (6%)
- Phone (3%)
The latest reports from users having issues in Leeds come from postal codes LS8 , LS99 , LS12 , LS9 , LS15 , LS7 , LS25 and LS11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Normanton, Wakefield, Leeds, Brighouse, Pontefract, Cleckheaton, Liversedge, Yeadon, Huddersfield, Castleford, Pudsey, and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Internet | 3 hours ago |
|
Bradford
|
Internet | 13 hours ago |
|
Batley
|
Total Blackout | 15 hours ago |
|
Bradford
|
Internet | 16 hours ago |
|
Normanton
|
Internet | 2 days ago |
|
Batley
|
2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Owen1257 (@owen1257) reported from Huddersfield, England@HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's
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Simon (@HullsGinMan) reported from Leeds, England@virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G
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Aidan Carey (@Aidan1964) reported from Wakefield, England@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Michael Collinson (@Mcollinson72) reported from Wakefield, EnglandSlow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Barry (@Barry80901949) reported from Bradford, England@virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company
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Bam Bam (@SaffsAI) reported from Bradford, EnglandWhy companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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Rebecca (@Bexwa) reported from Dewsbury, England@mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message
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Michael Collinson (@Mcollinson72) reported from Wakefield, EnglandWhat an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
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Jonny (@1972lovebug) reported from Burley in Wharfedale, England@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
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Jordan (@jordfcs) reported from Bradford, England@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Mosaicmania (@francesktaylor) reported from Otley, England@virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.
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Andy M (@AndyM50760310) reported from Dewsbury, England@virginmedia I can’t sign in with the original details. The email is no longer mine.
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Vid (@vid_mitra8) reported from Leeds, EnglandVirgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
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Jordan (@jordfcs) reported from Bradford, England@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sinai Fleary 🇬🇩🇻🇨 (@S_Fleary1) reportedI have literally just left @virginmedia because of their poor service, constant internet outages and high bills. Let me know if we can claim compensation.
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Jaime Dodd (@JDSuker) reportedI was with @virginmedia in Manchester. Moved to a place which they didn’t cover and basically wouldn’t let me out it the contract even though they couldn’t provide a service. Terrible company!
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Turkish_187 (@turkish_187) reported@Ofcom The worst experience I have ever had was signing up for @virginmedia and then trying to extricate myself from them. Took months and months and hours and hours of my time that I won’t get back. So glad to see this news. The irony was they never even connected me. Shambles.
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Michael Cuddington (@cuddy271) reported@Ofcom I am told there is more strife coming down the line for @virginmedia they have a 360 tv box which customers hate becauseof its many problems and many want out .
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mitchelle holland (@mitchlog) reported@BladeoftheS Never watched tv for 7 months filled out online form to buy license to watch world cup football . They have backdated yo Dec 25 . Now going in circles like virgin media to get refund . Imagine how they will take money with digital id and digital banking . 🪬🏦
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Kizzy Lewandowski (@LewyKizzy) reported@virginmedia 08.07 from 12.25 down again . Why ? How long ?
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Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported@Ofcom “@virginmedia made it harder for customers to cancel their contracts and then did not fully cooperate with our investigation. ‘As a result, we are levelling our largest ever fine under our consumer protection rules for direct harm to consumers’.”
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inthezone (@inthezoneuk) reportedIf you’re with Virgin Media and have had issues, I would leave them if you have the option. A company that treats its customers like this, doesn’t deserve customers. This starts from the top of Virgin media. Will @richardbranson allow his brand to be trashed like this? Or does he not care anymore?
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JOJO METHOD (@SlimMethod) reportedVirgin Media fined over cancellation practices - UK regulator Ofcom has fined Virgin Media £28 million (about $37 million) after finding it made it unnecessarily difficult for customers to cancel their contracts.
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Paul Wingrove (@paul_wingrove) reported@virginmedia and quite rightly VM have been heavily fined. Anyone who has ever contacted VM knows what bastards their customer service ppl can be.