Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS25, LS10, LS12, LS99, LS8, LS14 and LS19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Bradford, Leeds, Wakefield, Normanton, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Wi-fi | |
| Batley |
Wi-fi | |
| Batley |
Internet | |
| Huddersfield |
Total Blackout | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.
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Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia so why have you offered free access to 4K when it’s as jittery as hell? Is there a problem in BD2?
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Gurpreet
(@nayasaveraCIO) reported
from
Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia @virginmedia yes we’re still having problems, the hub no longer reaches all rooms, signal strength is lower, when we get a signal. We’re on Fiber at above 100mgbs/Sec be guaranteed. So why did a get a text last month “good news we’ve upgraded you to 100mgb/s.
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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James Bushnell Snr
(@jamesb338) reported
from
Huddersfield, England
@virginmedia I've done this and no one can help me I just end up wasting my time it's taken two weeks to get this far
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz Judge
(@GazJ8) reported
Has anyone, who has their internet with @virginmedia, found that since they merged the 2.4GHz and 5GHz signals into one that their WiFi has been a bag of ****? I struggle for a signal in the next room these days, makes WFH a nightmare
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Frankel
(@Frankel_20) reported
Absolute shambles of a service from @virginmedia it took 6 agents to cancel my upgrade. Live-chat screenshots taken of lie after lie about promising me they’ve cancelled, even added credit as an apology. This morning I’m billed £100 more than I usually pay. Absolutely shocking.
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PureBusiness
(@PureBusiness6) reported
@virginmedia 14th June - I've since switched to BT. You charged me £240 cancellation fee, I had to leave because my internet was never reliable but apparently that doesn't mean I get to leave without a cancellation fee. Even though I never got the reliability I was promised.
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KS🏴
(@KaneAlexander19) reported
@virginmedia hi my phone signal had completely gone
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Oliver Dean #TeamLH
(@ollieinleeds) reported
@virginmedia It's just a coincidence that it always comes back on for 18:00 then? There's a big difference between a rare or planned outage and the repeatedly piss poor service that you are providing. Three times this week alone
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Jane Norris
(@janrobnor) reported
@TashaShaw10 @E4Tweets If you record the Inbetweeners movie it will be on there instead - virgin media won’t have the info to update the TV Guide that quick they never do!
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tony crowther
(@Crowth1984) reported
@virginmedia can someone from you team help ive been waiting since the 10/9/21 for my tv box to be delivered. Everytime i call your support line they just transfer then hang up.what the hell is going on
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Nick Yousuf
(@NickYousuf1) reported
@virginmedia @giveussomenews Our virgin TiVo box has been playing up for mths with catch up 5 mins watching & its stops Reported it so many times it never gets fixed
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G
(@esnw33430) reported
@virginmedia Thanks, I'm already part of the community. The issues were fixed overnight, the packetloss seen yesterday is now gone so all is good again and back to low latency and rated speeds for the circuit.
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mark b
(@markb43377061) reported
@virginmedia Upstairs we have2 boxes and both tend to freeze randomly WiFi signal is awful constant dropping even with your poor made booster boxes and that's not my words from a virgin engineer I bumped into in the street you have the monopoly in our area and it's not right poor equipment