Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS12, LS99, LS8, LS6 and LS13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 02/09/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Cleckheaton, Leeds, Huddersfield, Dewsbury, Wakefield, Ossett, Normanton, Heckmondwike, Pontefract, Yeadon and Castleford.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBradford E-mail
United KingdomCleckheaton Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Total Blackout
United KingdomHuddersfield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic

  • HoodElegance_ Miss Simmons (@HoodElegance_) reported from Leeds, England

    @virginmedia my internet has been down for some time now, this really affecting me completing my work

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!

  • heaton2111 John Heaton (@heaton2111) reported from Wakefield, England

    @virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨

  • DeshPope Sunny The Desh Pope (@DeshPope) reported from Bradford, England

    @virginmedia yooo anybody able to help me with is WiFi? It’s all just gone down

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia @Pulse984 It’s ok adhering to the compensation rules, but the insidious lack of service isn’t covered. A very frustrated customer with no internet yet again.

  • louiseemmaheap Louise Heap (@louiseemmaheap) reported from Leeds, England

    @virginmedia can someone please help me with this?

  • diamondfan25 Alyson Fisher (@diamondfan25) reported from Huddersfield, England

    @virginmedia Got a letter from a debt company saying we owe you £329 & your not even our internet/BB/phone/tv provider! Rang numerous time & been hung up on or we can’t proceed because we need your password, DONT HAVE A DAMN PASSWORD BECAUSE WE DONT HAVE AN ACCOUNT!!

  • DannyJBennett Danny Bennett (@DannyJBennett) reported from Gildersome, England

    @virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.

  • jordynrosehtafc jordyn (@jordynrosehtafc) reported from Huddersfield, England

    Imagine my shock, our Virgin Media WiFi is down again

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia getting sick of this now, got up this morning (25/08) no internet yet again. This is just a recurring problem, we are not getting a service and your overseas call centre is useless, how about a refund for lack of service every couple of weeks.

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .

  • petepjh Dr Pete Holmes (@petepjh) reported from Gildersome, England

    Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳

  • TheTownCryer1 The Town Crier ☝🏻 (@TheTownCryer1) reported from Wakefield, England

    @virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia @carl_kears Have you ever tried speaking to your offshore team? Ask them a question outside their script and you’ve no chance. The last time I tried, 3 different people cut me off. Useless service.

  • aimeereynoIds Aimee (@aimeereynoIds) reported from Leeds, England

    @virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....

  • JosephB15549606 Joe B (@JosephB15549606) reported from Bradford, England

    @virginmedia your broadband is so bad it’s ten time worse than Covid 19

  • diamondfan25 Alyson Fisher (@diamondfan25) reported from Huddersfield, England

    @richardbranson @virginmedia never had an account with yourselves yet we have received a debt agency letter & bill saying we owe you money we have been with @SkyUK for nearly 10 yrs ADVISE ASAP

  • jadebradfield Jade Bradfield (@jadebradfield) reported from Bradford, England

    Why does your internet connection always play up when you’ve got loads of work to do! 🤬 @virginmedia any connectivity issues going on in Bradford area?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jessieee_louu Jessiee (@jessieee_louu) reported

    @virginmedia We checked the service page, nothing there. We also reset the router several times. Ended up working after a couple hours but it's a constant issue.

  • CotterLoren Loren (@CotterLoren) reported

    @contentbythesea @wordsbypage @virginmedia Oh noo! But it's good you've never had problems before. We had loads.

  • Harryafc Harry (@Harryafc) reported

    @virginmedia RUBBISH! no apps on the tele wiork now and my broadband has but out already after 45 mins of work. why is it so bad?????

  • daddybeardruss Martin Foster (@daddybeardruss) reported

    @virginmedia No still the same issue I am afraid

  • superpaddiepads The Misadventures of Stevie P (@superpaddiepads) reported from Bromley, England

    @bywarner @Jenn7_4 @virginmedia Their customer service has always been appalling. Hence why I’ll never use them for anything again.

  • Tu37487476Tanya Tanya Turner (@Tu37487476Tanya) reported

    @virginmedia Hi no nothing is reported as faults I’ve ran all the suggestions on the help app but still the same and the Xbox is connected via wi-fi so

  • JanandPaulMac Jan and Paul Mac (@JanandPaulMac) reported

    @virginmedia Hi Virgin Media. We are currently in Menorca and both I and my husband are on Virgin Contracts. My phone is working correctly but his is NOT. Can you help?

  • paulshoeb Paul Shoebridge (@paulshoeb) reported

    @virginmedia Standard from you 🤡s washing your hands and blaming others. Why was it only me affected? Does that suggest the issue lies with your supplier, or with the company who supplies me? BT can't help me as I don't have an account. Thanks for nothing as usual 🤠

  • SilvesterLuke Luke Silvester (@SilvesterLuke) reported

    @virginmedia Yh all others work someone from your team on Facebook said you known about it and are work to fix the no sound on film 4 hd that right

  • tridel34 Steven Sandhu (@tridel34) reported

    @virginmedia Like I said, the account is my brothers name, so calling this number is no good!! Just give me an update with the issue in this area.