Virgin Media outages and service status in Leeds, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Leeds, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 11, 7:13 AM GMT+1.
- Internet (60%)
- Wi-fi (18%)
- TV (9%)
- E-mail (6%)
- Total Blackout (5%)
- Phone (2%)
The latest reports from users having issues in Leeds come from postal codes LS99 , LS8 , LS12 , LS9 , LS15 , LS7 , LS25 and LS11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Huddersfield, Leeds, Normanton, Wakefield, Brighouse, Pontefract, Cleckheaton, Liversedge, Yeadon, Castleford, Pudsey, and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
|
Internet | 4 hours ago |
|
Batley
|
Wi-fi | 12 hours ago |
|
Batley
|
Wi-fi | 17 hours ago |
|
Huddersfield
|
Internet | 18 hours ago |
|
Leeds
|
Internet | 20 hours ago |
|
Batley
|
Internet | 24 hours ago |
Nearby cities with recent reports
13 recent signals
4 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Barry (@Barry80901949) reported from Bradford, England@virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?
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Paul Knowles (@ScampyFryNinja) reported from Drighlington, England@virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.
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Gav Leaf (@Gav_Leaf) reported from Castleford, England@virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.
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Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Jonny (@1972lovebug) reported from Burley in Wharfedale, England@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
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Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England@virginmedia why is it not working in LS12 area.
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Martin Caine (@MartinCaine) reported from Huddersfield, England@virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?
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Porrohman (@AndyHiggs1) reported from Huddersfield, England@virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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Rebecca (@Bexwa) reported from Dewsbury, England@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Matt Ward (@mattwillward) reported from Castleford, England@virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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anne l (@annie7hudds) reported from Fenay Bridge, England@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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Jamie Whalley (@jamiewhalley87) reported from Wakefield, England@virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected
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Hannah Louise (@Hannahlufc) reported from Leeds, England@JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues
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Andy M (@AndyM50760310) reported from Dewsbury, England@virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Andy Shelton (@SheltonAndy) reported from Heckmondwike, EnglandAbsolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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denise downham (@downhamdn) reported from Great and Little Preston, England@SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Whild (@whild13) reported@virginmedia your service is absolutely terrible. Several messages, phone calls and still not resolved my issue
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Ryan (@MrRWatts) reported@virginmedia trying to reach a human as you've cancelled my broadband early and your IVR? No wonder you got fined 28million... any chance of actually getting help from someone?
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nico 🏁 (@bombdiggy__) reported@theashrb They all read of a script. If Customer wants A then take this step to see if you can offer them B instead. I hate O2/virgin media
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Mystic Falls (@Avat_it) reportedVirgin Media. Why is my wifi not working again 3rd time in three weeks
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🌍 Anitaaaa (@Anitaaaa_W) reported@Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and I’ll be moving her in a few months when her contract is up. They’re customer service is absolutely ****
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Amy McManus (@BluemoonAmy) reported@virginmedia Had no broadband service since Tuesday evening. Service update showed fix yesterday by 16:07, then today at 16:07 and now tomorrow at 16:07. Totally unacceptable. When will this be sorted. M46.
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Christine💙 (@jaluch) reportedNo service at all from @virginMedia nobody to take responsibily for any problems, no manager to speak to its tough we dont care that the attitude.
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Stewart Hunt (@stuzig) reported@virginmedia why is my Internet and TV cutting out several times a day, every day? Was told it would be fixed and to call back if still having problems and now completely unable to get through to anyone. This is not acceptable service
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Jenny B (@Myfourjoys) reported@virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡
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JS. (@ExCathedra44) reported@virginmedia I have just installed your 360 platform. Got it working but starting this AM the set top boxes ( I have 2)do not switch on automatically and show a No signal sign.Been on to your help line for hours as thought it might be software upgrade. Manual no use.