Virgin Media Outage Report in Leeds, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Leeds come from postal codes LS99 , LS8 , LS25 , LS26 and LS9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Batley, Normanton, Huddersfield, Wakefield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 14 hours ago |
|
Bradford
|
Internet | 23 hours ago |
|
Bradford
|
Internet | 1 day ago |
|
Batley
|
Wi-fi | 2 days ago |
|
Bradford
|
Internet | 2 days ago |
|
Batley
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
-
Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
-
Katharine Shipley (@KatShipley_) reported from Leeds, EnglandThe worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
-
Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
-
Bev Naylor (@Bevster) reported from Wibsey, England@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
-
Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
-
PatsyT (@PatsyT31) reported from Fenay Bridge, England@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
-
Shane Kavanagh (@urbancool) reported from Huddersfield, England@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
-
Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
-
Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
-
Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️ (@Gingernuts73) reported from Huddersfield, EnglandIs there an issue with @virginmedia in Huddersfield today?
-
Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
-
Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
-
Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
-
Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
-
Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
-
Becky Williams (@beccaAjones) reported from Gildersome, England@JonesMartyn @virginmedia It’s crap 💩
-
Calam Smithson (@CalamSmithson) reported from Garforth, EnglandNothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!
-
Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England@virginmedia I have no Internet at home since Saturday. Please help
-
Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
-
Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lauren (@laurenlouisee) reported@virginmedia Engineer didn’t turn up, spent 2.5hrs on hold to be told that engineer did (but we were in and have cctv and no call) - raised complaint and promised call before 9am today but no call. Very frustrated and out of pocket from having to hotspot and call charges.
-
V/J (@VJ04450694) reported@virginmedia Y dont u guys wait for 3 months i wont pay bill amd use service..??
-
Wesley Dunne (@wez_dunne) reported@virginmedia Hi yes we have but doesn’t work. Averaging 20mbs this morning but obviously not even close to what we’re paying for. This is clearly a broader capacity issue and not just my modem would you not agree?
-
Stuart Young (@StuartY19) reported@virginmedia I want to cancel an order to join you guys, I can’t get logged into my account I have made. Can you cancel the order before this comes?
-
A rodent by anyother name is just as squeak (@OdeanMarik) reported@virginmedia @raymondkasiban2 Here is an idea GET YOUR AGENTS TO DO THEIR JOB! STOP BLAMING CUSTOMERS! GE5 YOUR MANAGERS ON THE FLOORS AND GET THEM ACTUALLY DEALING WITH ISSUES. START HOLDING AGENTS ACCOUNTABLE FOR BAD SERVICE!
-
Richard Meadowcroft (@Postmanlondon) reported@virginmedia It has proved impossible to contact any number to order a booster I believe it is a myth that you actually provide these you used to provide a great service what happened. Perhaps the only answer is leave as I am done with complaining as it has not working.
-
Anthony John Hawken (@tonyhawken) reported@virginmedia Internet has crashed for the third time this morning. Rang customer support. Only Got useless advice about checking out a certain website when I have no Internet. Rang fault status line - was not provided with any information. Finally had to reply to an SMS message.
-
Oliver Atom (@JoaquiOliver) reported@virginmedia seem unable to send an engineer, even when their products are not working BUT I AM STILL PAYING RIGHT?
-
Tom McGuigan (@Atomic_Dorset) reported@virginmedia Do you have an email address for Virgin mobile complaints? Need to resolve non-service issues asap. @virginmedia
-
Ale de Capitani (@captainale_) reportedIt's 2 pm already? How the time flies when you waste your entire morning trying to access support through Virgin Media's failiure of customer service! 🙃