Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Bradford, Huddersfield, Normanton, Wakefield, Pontefract, Dewsbury, Cleckheaton, and Shipley.

City	Problem Type	Report Time
Batley	Internet	6 hours ago
Leeds	Total Blackout	7 hours ago
Leeds	Wi-fi	10 hours ago
Leeds	Internet	15 hours ago
Batley	Internet	20 hours ago
Batley	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Paul Waite (@plrw2010) reported 1 minute ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 9 minutes ago from Wrose, England

  @virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !

• 
  Phil Turner (@philter66) reported 17 minutes ago from Leeds, England

  @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

• 
  Chris McCulloch (@Chm14Mc) reported 21 minutes ago from Wakefield, England

  @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

• 
  Helen Rafferty 💙 (@HelenRaffTVN) reported 22 minutes ago from Shelf, England

  @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

• 
  That Heaton Mess (@GavHeaton) reported 24 minutes ago from Wibsey, England

  @virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???

• 
  Michael Collinson (@Mcollinson72) reported 28 minutes ago from Wakefield, England

  What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less

• 
  Michael Collinson (@Mcollinson72) reported 32 minutes ago from Wakefield, England

  @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

• 
  Jonathan 🇷🇺 (@Jonatha72251618) reported 32 minutes ago from Bradford, England

  @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

• 
  Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported 35 minutes ago from Huddersfield, England

  @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

• 
  Andy M (@AndyM50760310) reported 40 minutes ago from Dewsbury, England

  @virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.

• 
  Abdullah Mulla (@a8dullah_mulla) reported 42 minutes ago from Heckmondwike, England

  @virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔

• 
  Nigel Jolly (@Nigel_BigNn) reported 43 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Rebecca (@Bexwa) reported 45 minutes ago from Dewsbury, England

  @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

• 
  Simon (@HullsGinMan) reported 50 minutes ago from Leeds, England

  @virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G

• 
  Michael Edwards (@MENorthAffinity) reported 52 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Andrew Rigby (@Andrewrigbygolf) reported 53 minutes ago from Guiseley, England

  @virginmedia is your contact us down? Trying to resolve a problem if someone can help.

• 
  Dom Burch ⤴️ (@domburch) reported 55 minutes ago from Bradford, England

  @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

• 
  The Churchill (@Churchill0782) reported 56 minutes ago from Wakefield, England

  @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 59 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacqson (@JacquelineCabl9) reported 3 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  G R A H A M (@___GJS___) reported 15 minutes ago

  @Andysbrett @virginmedia One of the worst customer service departments out there!

• 
  Unique CB7 (@barlow99) reported 20 minutes ago

  @virginmedia you’re internet is crap

• 
  Ed Jones (@edujones14) reported 21 minutes ago

  I genuinely thought that @MercedesBenz had set an unbeatable standard for appalling customer service. @virginmedia “Hold my beer”

• 
  Chris Simpson (@JustRacingMag) reported 22 minutes ago

  @virginmedia broadband down in TS5?

• 
  Jason Caine Smith (@jasoncainesmith) reported 23 minutes ago

  @virginmedia and you can’t even recognise his account details or phone number so he’s sat there without tv!! Unacceptable service levels! I sincerely hope you’ll be refunding him some of the extortionate amount he pays you each month !

• 
  Bill Graham (@graham69717) reported 24 minutes ago

  @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.

• 
  Chib Ma Nib (@chibmanib) reported 24 minutes ago

  @virginmedia Gonna have to call cos the service checker doesn't help at all

• 
  Kamran360 (@kamran360) reported 30 minutes ago

  @virginmedia been without Internet all day called three times and have been disconnected three times. If you can’t help me, please cancel my Services. Is this how you treat loyal customers?

• 
  Kevin Blades (@kcblades) reported 30 minutes ago

  @virginmedia NE28 broadband appears down. I work from home. So any updates?