Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS11, LS27, LS3, LS98, LS9 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Dewsbury, Huddersfield, Mirfield, Wakefield, Liversedge, Batley, Shipley, Brighouse, Cleckheaton, Heckmondwike, Castleford and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Bradford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Phone | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Richard Parker
(@Ripark114) reported
from
Pannal, England
@virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Phil Turner
(@philter66) reported
from
Leeds, England
@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Paul Waite
(@plrw2010) reported
from
Leeds, England
@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Syd MC
(@63Syd) reported
from
Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Martin Lowrie
(@ringroads) reported
from
Leeds, England
@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Helen Rafferty 💙
(@HelenRaffTVN) reported
from
Shelf, England
@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Christine Pilkington
(@Pilki) reported
from
Bradford, England
@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Sam Walker
(@SamWalker03) reported
from
Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Bam Bam
(@SaffsAI) reported
from
Bradford, England
Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Sam Walker
(@SamWalker03) reported
from
Leeds, England
@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Jordan
(@jordfcs) reported
from
Bradford, England
@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Phil Turner
(@philter66) reported
from
Leeds, England
Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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anne l
(@annie7hudds) reported
from
Fenay Bridge, England
@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Bellamy
(@lukebellamy87) reported
@WestW00D1 Mate, I sent it back. It was absolutely shocking in my house, worse signal than my actual virgin media router. Could have had a dodge one, but legit was crap
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Ashley Kerr
(@AshOnFire1989) reported
@virginmedia Well he said he be calling again as he booked an appointment for Thursday coming, then said if the issue isn't doing it would call back again the following Thursday, but looks like he has to dig deeper as its still doing it.
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HELEN WOLSTENHOLME
(@HELENWOOLY) reported
@virginmedia Please can someone call me in regards to the issue
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Ex Child Genius
(@ExChildGenius) reported
@virginmedia can i not send you a DM anymore? I've been talking to customer services for 4 hours now and it's unresolved. I just want to ask you a question and would prefer not to do it on my public feed. Thanks.
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Ns
(@Ns50381417) reported
@virginmedia my internet is so slow im trying to download stuff but i am unable to please help
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Philip Perry 🎸♫♬
(@moodyman1956) reported
Can anyone at #virginmedia please tell me when I'm likely to get a signal so I can use my mobile. #NotGoodEnough Mr. Angry of #Cardiff 😤😤
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Stiffpunches
(@stitcher82) reported
@virginmedia broadband isn’t working and I’ve tried the steps in the app, app is showing no problems any ideas?
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Cab Davidson #FBPE
(@gnomeicide) reported
I am never getting over how bad @virginmedia were. Peak stupid was sending a guy to fix the neighbours broadband putting a spade through mine and them blaming be for it...
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Russ of the Holmesdale (on the mend)
(@5fifteen) reported
@virginmedia do you approve of agents claiming to work for you calling by mobile phone and pressure selling? Then getting stroppy when asked for ID and saying they are are just trying to help!!
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Claire dSAP
(@claire_dsap) reported
@virginmedia appalling service of a friends broadband extension. Damaged brickwork and wifi signal doesn’t even reach upstairs #virginmedia #badservice