Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS25, LS99, LS8, LS14, LS10, LS12 and LS19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 01/13/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Heckmondwike, Huddersfield, Bradford, Leeds, Wakefield, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Elland.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomNormanton Total Blackout
United KingdomBatley Wi-fi
United KingdomBatley Total Blackout
United KingdomBatley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

  • bcbradio BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • Yamusenghore Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England

    @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

  • Nigel_BigNn Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • SiDay14 Simon Day (@SiDay14) reported from Dewsbury, England

    @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

  • jmyorks Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

  • Aidan1964 Aidan Carey (@Aidan1964) reported from Wakefield, England

    @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

  • Jp_Leeson John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful

  • jmyorks Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

  • leedsfan91 james Staniforth (@leedsfan91) reported from Leeds, England

    @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

  • mariaspears maria (@mariaspears) reported from Huddersfield, England

    @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

  • bcbradio BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

  • Jp_Leeson John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less

  • jmyorks Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bob9best rupi💙 (@bob9best) reported

    @virginmedia service issues in WD3. Lots of drop offs recently. Not impressed!

  • MaxiSchreck CroNuts (@MaxiSchreck) reported

    @virginmedia hi! We've been having broadband issues since last week in the L18 area. Did all the troubleshooting, can someone help? We're both WFH so would be great to get this sorted

  • chloelizbailey chloe bailey (@chloelizbailey) reported

    @virginmedia And how do I put in a complaint about the women I spoke with today?

  • RishiSunakUKPM Rishi Sunak (Nat Nollid) Parody (@RishiSunakUKPM) reported

    @virginmedia No one contacted-also broadband never used to drop from devices like it does now #customerexperience

  • badgerPM Johnny aged 5 (@badgerPM) reported

    Multiple times, still keeps dropping out. Disconnects from connected devices multiple times a day and we have to reboot router and add it again to devices to resolve. Customer services @virginmedia just tries to sell me boosters when it has worked without issues for over a year

  • KirstenB91 Kirsten (@KirstenB91) reported

    @virginmedia My router/modem has started making a clicking noise. Can you help please?

  • shelia2107 tracy (@shelia2107) reported

    @virginmedia hi.u did some work in my area last week,ever since theres a red light on my router,not green. Still Works,no issues but whys it red now?

  • tryrobbo Thomas Robinson (@tryrobbo) reported

    @virginmedia Any updates on this, @virginmedia ? It's still broken :-(

  • EmzoLangford Em🦒⟭⟬ (@EmzoLangford) reported

    @virginmedia your trash absolutely trash. Wi-Fi isn’t working and you think more Wi-Fi poles is going to solve these issues. Your wrong get rid of them. All I want to do is play cod but clearly I can’t your absolute *************** 😡😡

  • TownsonMel Mel Townson (@TownsonMel) reported

    @rogerkline @virginmedia They have broken the Voluntary code of practice on Broadband Speeds and just tell you that you cant get out of your package....