Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS17, LS8, LS12, LS99, LS11, LS27, LS13 and LS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Leeds, Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Wetherby, Cleckheaton, Dewsbury, Ossett, Heckmondwike, Pontefract and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Leeds |
TV | |
| Batley |
Internet | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//
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David John Brady
(@bradydavidjohn) reported
from
Leeds, England
@virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...
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lucyraws
(@lucyraws) reported
from
Castleford, England
@virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper
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daniel dries
(@dannyjd19) reported
from
Huddersfield, England
@virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv
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Nick Lawton
(@Pontemiller) reported
from
Knottingley, England
I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//
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FanExperienceCompany
(@FanExperienceCo) reported
from
Wibsey, England
If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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Stacey Mcintyre (Sam McIntyre)
(@19stacey83) reported
from
Swillington, England
@virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia not impressed, broadband down in HG3 area twice in past 24 hours, following recent email from@you explaining how you recently upgraded the service locally! Booted out of 2 important meetings!!
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//
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David Hatton
(@hattondoc) reported
from
Leeds, England
Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀
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Beef
(@thebeefybaby) reported
from
Leeds, England
@virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tyie
(@TyieDesign) reported
@virginmedia I can't as I am not the account holder, and my partner is and he is at work. I cannot get past the password section to talk to anyone and I need your service to do my work.
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A.P
(@Amit91987) reported
@virginmedia It is for an issue I had where I ordered a HUB 5 but you have not sent me one. I spoke to a customer service manager on Friday who could not resolve and he said he would call me today at 345pm.
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Scott
(@SBAL73) reported
@virginmedia @peterkay_co_uk No, but I do crave the attention of your engineers to actually come and fix the equipment so that I can actually watch the tv. Only been a month because your customer service is so crap!
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Katy ♡
(@KatyxMarie) reported
@virginmedia Issues with moving/closing account.. but I just want a number to call and speak to someone as emails are not getting me anywhere!
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Richard Kendall
(@richardkendall) reported
Having mixed customer service from @virginmedia support team, they don't seem to know if exterior connection has been done, even though it has - we just want some Wi-Fi back
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Tyie
(@TyieDesign) reported
@virginmedia I have called that number three times (you really need a check all option) to check all three services. All say no known issues, yet here I am still without service on all of them. I was using the internet up until 3.45pm when it completely died. I have rebooted hub three times.
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John Gibson
(@JohnGib49909576) reported
@virginmedia EH??? Getting my service up and working not a lot to ask for after 5 months, my old service expires on the 17th, Virgin was meant to be installed on the 8th. Your service desk is unfit for purpose, 100+ days late 5 days off worry about 6 no shows today being the latest.
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Richard Kendall
(@richardkendall) reported
@virginmedia Guessing they finished a shift, now he's connecting me to customer service? Been on the chat for 3+ hours to be fair
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jackie Tyson
(@palacetyson) reported
@virginmedia Are we really to going to sort this out over social media ?? If Virgin haven’t got the decency to call me back as promised don’t worry I’ll just cancel after being a customer for over 35 years
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Nicola❤️🏳️🌈❤️
(@pixiecat5) reported
@virginmedia Thanks. I've done that. It says it was to be fixed an hour ago. It's not our equipment it's damage to the cables underground.