Virgin Media Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS8, LS26 and LS9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Wakefield, Normanton, Huddersfield, Dewsbury, Leeds, Cleckheaton, Shipley, Liversedge, Pudsey, Wetherby and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Bradford |
Internet | |
| Wakefield |
Phone | |
| Batley |
Internet | |
| Batley |
Internet | |
| Normanton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Will Gordon
(@camelsbestmate) reported
from
Thorner, England
@virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.
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Mosaicmania
(@francesktaylor) reported
from
Otley, England
@virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.
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Daryl Beaumont
(@DarylBeaumont2) reported
from
Leeds, England
@virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel
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Jonny
(@1972lovebug) reported
from
Burley in Wharfedale, England
@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
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Rees
(@Rees_2807) reported
from
Huddersfield, England
@virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt
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Beau
(@fastnodeceo) reported
from
Leeds, England
@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Chris McCulloch
(@Chm14Mc) reported
from
Wakefield, England
@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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That Heaton Mess
(@GavHeaton) reported
from
Wibsey, England
@virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔
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Kamal Sharma
(@KamalSh03012772) reported
from
Leeds, England
@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist
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Roy
(@badlydrawnroy) reported
from
Leeds, England
@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia our service has gone off again - no tv or internet, appalling service.
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That Heaton Mess
(@GavHeaton) reported
from
Wibsey, England
@virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta
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michael davies
(@mikeydavies86uk) reported
from
Bradford, England
Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia
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denise downham
(@downhamdn) reported
from
Great and Little Preston, England
@SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service
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Simon
(@HullsGinMan) reported
from
Leeds, England
@virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Thomson🧓👓⚽️⚒🎸
(@andywalttommo) reported
@virginmedia Five days now, five days. Since you carried out works to improve the service! A refund will no doubt be out of the question?
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🎈Nigel (50s Club)
(@DJ_Mixmeister) reported
@virginmedia Why is your service rubbish the past few weeks? downdetector is showing countrywide problems, I’m not even getting 500mb speeds…..utter joke the past month 😡you can’t even be bothered to reply in the community forum to my question…can’t wait to get out next year
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Elizabeth - lizzybuntonvlogs
(@shopgirlygm) reported
@virginmedia I get that you're busy but 3 seconds promised multiple times is just laughable. I've spoken to someone now who said coincidentally there's a planned outage today. Which doesn't explain all the other days I can't connect. Promised WiFi would work for whole house.... Cont...
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Ant.😎
(@AsSowter) reported
@brownhill76 @virginmedia Virginmedia has to be the worst provider of them all, seen lot's of people on here say the same, end of the day, they'll still rob you of money but won't send you a refund.
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♥ Andrea Jayne ♥
(@Souvenir_AJ) reported
@EmmaBabeyy93 @virginmedia It's come up on my service status finally and it says its due to be fixed by 13.20. One of the neighbours suggested the solar storm last night caused it because their service is also down! They're not on Virgin. Not sure if there's any truth in it.
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Elizabeth - lizzybuntonvlogs
(@shopgirlygm) reported
@virginmedia And it doesn't. Told I have to pay £5 per month for pod extender. We were promised a booster for free and never received this. Right now my laptop is 'connected' but has no Internet connection still. Other devices same.
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Kate
(@kindly_kate_) reported
@virginmedia is there an issue in my PL3 area with the WiFi currently? …because I can’t connect at all 🙃
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Vinnie Kee
(@tothemusiccloud) reported
@virginmedia is there anyone who can dm at all… a service was set up via a door to door rep but the service is not in my name??
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🎈Nigel (50s Club)
(@DJ_Mixmeister) reported
@awkwardki552002 @virginmedia It’s rubbish, downdetector is showing countrywide problems, I’m not even getting 500mb speeds…..utter joke the past month 😡😡
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Emma Louise Ornsby Writer/Artist
(@tizziebagwash) reported
@virginmedia I have. Been zero help. As I said your colleague said your network is rubbish. Really bad service. @VodafoneUKBiz I never has any issues. @virginmedia is terrible with awful customer service.