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Virgin Media Outage Report in Leeds, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Leeds come from postal codes LS8 , LS25 , LS99 , LS26 and LS9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Normanton, Huddersfield, Leeds, Wakefield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, and Wetherby.

CityProblem TypeReport Time
Bradford Internet 6 hours ago
Batley Wi-fi 13 hours ago
Bradford Internet 14 hours ago
Batley Internet 18 hours ago
Normanton Internet 19 hours ago
Normanton Total Blackout 20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • KatShipley_
    Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’

  • Jamesro17879287
    Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.

  • Carla_SHELDERS
    Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update

  • croppersports
    Ben Cropper (@croppersports) reported from Leeds, England

    Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?

  • webbo999
    andrew david pearson (@webbo999) reported from Dewsbury, England

    @virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor

  • Mikeyhall4
    Mikey Hall (@Mikeyhall4) reported from Leeds, England

    @virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite

  • Jamesro17879287
    Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster

  • DERocksOn
    Joanne Letremy (@DERocksOn) reported from Huddersfield, England

    @Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says

  • Ray_Stubbs
    Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front

  • Carla_SHELDERS
    Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈

  • Carla_SHELDERS
    Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!

  • PatsyT31
    PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!

  • CraigLUFC77
    Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time

  • KatShipley_
    Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi

  • CalamSmithson
    Calam Smithson (@CalamSmithson) reported from Garforth, England

    Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!

  • CraigLUFC77
    Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh

  • CraigLUFC77
    Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out

  • kelechi_okegbe
    Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England

    @virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm

  • kelechi_okegbe
    Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England

    @virginmedia I have no Internet at home since Saturday. Please help

  • KatShipley_
    Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CavershamCarl
    CavershamPhysicsTutor (@CavershamCarl) reported

    @virginmedia Okay, I'm obviously not getting the best value for money then. So would your advice be for me to switch to a different provider when my current contract is up? It's a bit of a hassle, but from what you've said but it doesn't seem as though it's worth being a loyal customer.

  • markducatismith
    mark smith (@markducatismith) reported

    @virginmedia I have called the and was a pointless conversation with rude advisors who cut me off and resolved nothing

  • charlottenoble6
    char🖤 (@charlottenoble6) reported

    @EmmaHoyy @virginmedia Terrible customer service, glad I’m not with them

  • ohmygiddy1822au
    Hiyaits Datree (@ohmygiddy1822au) reported

    @virginmedia Communicate. Follow up. Have a customer service line on 0800 number! So many hurdles and time wasting! Spent hours! 6 weeks now! #Crawley

  • andy_rossiter76
    Andy Rossiter (@andy_rossiter76) reported

    @virginmedia nope, already been doing those and rebooted the super router. Its not only us but also people within the street also having issues for the past week.

  • elinorrlewiss
    Elinor Lewis (@elinorrlewiss) reported

    @ratchford2k @virginmedia ******* terrible init

  • AdamCurtis8
    Adam Curtis (@AdamCurtis8) reported

    @virginmedia I’m guessing no outage reported as people have used their 6 attempts allowed in a day

  • Tayl1Henry
    Henry Taylor (@Tayl1Henry) reported

    @virginmedia Cabling work. Same issue as 2 months ago, will they fix it on the 21st....who knows

  • AdamCurtis8
    Adam Curtis (@AdamCurtis8) reported

    @virginmedia I’ve now rang and raised as an issue

  • mattj_uk
    Matt Johnson (@mattj_uk) reported

    @virginmedia I've done this, but this is an area fault. It needs the earlier fault from today reopening and an engineer coming back out. This is poor, guys.