Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS8, LS26 and LS9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Batley, Normanton, Bradford, Huddersfield, Dewsbury, Leeds, Cleckheaton, Shipley, Liversedge, Pudsey, Wetherby and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Phone | |
| Batley |
Internet | |
| Batley |
Internet | |
| Normanton |
Internet | |
| Batley |
||
| Bradford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Rees
(@Rees_2807) reported
from
Huddersfield, England
@virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt
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Pennine HR - your HR partners in business
(@PennineHR) reported
from
Huddersfield, England
@vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?
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That Heaton Mess
(@GavHeaton) reported
from
Wibsey, England
@virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???
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Daryl Beaumont
(@DarylBeaumont2) reported
from
Leeds, England
@virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta
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Will Gordon
(@camelsbestmate) reported
from
Thorner, England
@virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.
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Emma Marianne 🇩🇰🇬🇧
(@emma76history) reported
from
Huddersfield, England
@virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
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That Heaton Mess
(@GavHeaton) reported
from
Wibsey, England
@virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'
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Pennine HR - your HR partners in business
(@PennineHR) reported
from
Huddersfield, England
@vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?
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Kamal Sharma
(@KamalSh03012772) reported
from
Leeds, England
@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Roy
(@badlydrawnroy) reported
from
Leeds, England
@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Mosaicmania
(@francesktaylor) reported
from
Otley, England
@virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.
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Chris McCulloch
(@Chm14Mc) reported
from
Wakefield, England
@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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denise downham
(@downhamdn) reported
from
Great and Little Preston, England
@SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service
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Beau
(@fastnodeceo) reported
from
Leeds, England
@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Jonny
(@1972lovebug) reported
from
Burley in Wharfedale, England
@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TemperleyDesign
(@TemperleyDesign) reported
@virginmedia the image shows the problem..I am on gig1 fibre and barely get over 100mb upstairs. I have 2 pods as well! The internet in my bedroom is absolutely awful..stops and starts. Isnt always a crisp image either all pixelated etc
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MaudraFara
(@BrixBruxelles) reported
@virginmedia All I can say now is thank **** for David who seems to have been able to sort it and explain my final bill. Hopefully there will be no issues getting the refund for the overpayment.
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Owen Thomas
(@owenjt) reported
@virginmedia Please can you give me a phone number for your moving home team? I've spent hours on hold on your online chat and whatsapp service but never get through.
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Rizvi
(@TheMRizvi) reported
@virginmedia So customer loyalty means nothing? Why have to go through this song and dance every-time? Every year same rubbish until the retentions team calls and offers something very similar
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jason shearer
(@shearerjason) reported
@virginmedia Having been a business customer since Sept 19 (Accounts, 981308201 & 981331301) I was dismayed to be told today it is a 3 month notice period to cancel. I was never originally informed this either verbally or in writing. This is a shoddy underhand business tactic!
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Cass ***
(@Hoebomedia) reported
@Wesfryday @virginmedia I had the exact same issues halfway through a complaint.
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Anne Davis
(@IHTP67) reported
@virginmedia dialling your team currently been on hold for 25 mins not spoken to anyone. Trying live chat at the same time get a bot who wants to use WhatsApp. I want to use my laptop and chat with an agent Going around in circles unhappy customer here.
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Bellster ✌️
(@bellster1981) reported
@virginmedia My issues have now been resolved. I’d like to praise the customer service agent I spoke to, Adeeb who was just superb. Acknowledged the issues and corrected everything and upgraded my services correctly. If there’s any way of formal praise and recognition for Adeeb, please do so.
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Bob Slaymaker
(@Bob_Slaymaker) reported
@virginmedia Been on hold for over an hour and just got cut off.l again. Second time this week. Absolute shambles of a company. Loyal customers = cash cows. I’ve always been happy with the service and product for the last 15years but enough is enough.
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Bob
(@mattsmallphoto) reported
@virginmedia On hold for over an hour. Gave up. Messaged through WhatsApp, still nothing. Painful customer experience