Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS25, LS12, LS10 and LS8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 12/15/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Normanton, Bradford, Castleford, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury and Elland.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomLeeds Wi-fi
United KingdomNormanton Internet
United KingdomBradford Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    I want to watch #Gogglebox but I can’t because @virginmedia is shit!! Like actually really rubbish. It’s not a one off it’s a regular occurrence, either the broadband is down or the TV.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia I have NEVER seen such disgusting customer service. This is appalling.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.

  • cgagg Carl. (@cgagg) reported from Birkenshaw, England

    @OBiW4NSHiNOBi @virginmedia Lol. In a bad way.

  • GaryTaylor67 Woooh! Gary Taylor (@GaryTaylor67) reported from Leeds, England

    @virginmedia No financial information, no passwords. Partly because I can never remember my password...

  • erichudson1984 Eric Hudson (@erichudson1984) reported from Bradford, England

    @virginmedia The fault has corrected itself my point is that this keeps happening and sometimes have also lost phone and internet. This is awful service

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia

  • SaltBrewAdam Adam Findlay (@SaltBrewAdam) reported from Bradford, England

    I’m so fed up with @virginmedia. Three days now I’ve tried to call to pay my bill. And for three days I’ve been sat on hold for a stupid amount of time. I’m bloody busy for god sake I don’t have time for this nonsense! So glad I’ve left.

  • msubham03 Subham mukherjee (@msubham03) reported from Huddersfield, England

    Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews

  • joebrownbill joe brownbill (@joebrownbill) reported from Wibsey, England

    @virginmedia I have a full media package and need to reduce down to internet only.

  • erichudson1984 Eric Hudson (@erichudson1984) reported from Bradford, England

    @virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia what a shock!!! Issues again the service you provide and I pay nearly £100 a month for!! #compliant #rubbish #virginmedia

  • GM_Rod66 GM Rod #TeamNGU (@GM_Rod66) reported from Leeds, England

    Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.

  • SaltBrewAdam Adam Findlay (@SaltBrewAdam) reported from Bradford, England

    @virginmedia I’ve requested it three times! It was sent apparently but I’ve never received it. Then I rang again..... and again. It’s beyond a joke. I text replied to the text message which had my address incorrect AGAIN and still I’ve received nothing!

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia Its a Hub 3. Therein lies the problem.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bearthegooner Claire Willicombe (@bearthegooner) reported

    @virginmedia By ur customer service that i wasnt allowed to cancel MY contract,to wait til april 1st to see the deals and call back then which would have meant i paid another rolling month,thievery and disgusting service

  • LeonAmos5 Leon Amos (@LeonAmos5) reported

    @virginmedia Sorry if I tweeted already but I can’t find my reply. We have four new sons and they are all the same. I have never heard of a manual network search as it’s automatic in the settings.

  • bearthegooner Claire Willicombe (@bearthegooner) reported

    @virginmedia I was then told there was nothing i could do and was offered more packages i said i did not want to stay with you as the leice had gone up and wuite frankly i feel like you have purposely not sent me an email,so i asked to cancel the contract and was told three times

  • katie_prescottt katie prescott (@katie_prescottt) reported

    @virginmedia I need help but can’t get through to you on the phone 😩

  • Kate223110 KateCap ❤️ (@Kate223110) reported from High Offley, England

    And the award for the worst internet service, connection and customer service goes to @virginmedia #whatajoke

  • KemsleySullivan Natalie sullivan (@KemsleySullivan) reported

    @virginmedia I didn’t advise you of a disconnection was told to call on the day of the move this isn’t happening until 29th March , no calls or emails received for this unacceptable you have acted without my authorisation . I’m sure I will get contact once I cancel my DD

  • badassscotsman BigYin (@badassscotsman) reported

    WELCOME TO @O2 where DM,S NEVER ANSWERED. Phone calls never answered or they hang up on you and divert your call to @virginmedia????. They provided you with the same copy@paste excuses...

  • ListerTheStupid Rob (@ListerTheStupid) reported

    @virginmedia Fails on negotiations with service

  • raees_shah17 raees (@raees_shah17) reported

    @virginmedia I cant get important work done for 2 weeks due to this issue, im getting sick of this. What type of a team takes 2 weeks to sort an issue . 8 hours a day but no fix?

  • x_MissChief Giulia Ballarin (@x_MissChief) reported

    @virginmedia On demand stuff hasn’t been working for over a week, the above photo started yesterday. It’s connected to the home network fine but the box won’t connect to Virgin services