Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS8, LS12, LS6, LS13 and LS14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 02/05/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Dewsbury, Bradford, Wakefield, Huddersfield, Ossett, Cleckheaton, Normanton, Heckmondwike, Pontefract, Yeadon, Castleford and Brighouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomLeeds Total Blackout
United KingdomBatley E-mail
United KingdomDewsbury Internet
United KingdomBatley Internet
United KingdomLeeds Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia But the customer service is appalling.

  • richk13 Rich Kershaw (@richk13) reported from Brighouse, England

    @virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    @virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • Faye_Louise_T 🖤 Faye ♠️ (@Faye_Louise_T) reported from Castleford, England

    Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WinstonRecardo Winston Recardo (@WinstonRecardo) reported

    @virginmedia our 18 month contract expired,we phoned virgin to cancel,they offered more speed to stay,said we could try & cancel within 14 days..next day we measured the speed it was slow.we rang 2 cancel virgin replied they never said we had 14 day cancel period and had 2 pay 2 exit contract

  • Gloucesterkiwi Alex Paul (@Gloucesterkiwi) reported

    @virginmedia In NZ and can't make calls, even thou roaming turned on in my account. Need some help!

  • fleur_nelle Queen Kai (@fleur_nelle) reported

    Virgin media is still the worst. At least @SupaaNinja93 was told he got no internet. Ours just stopped 🙃

  • obbsta paul johnson (@obbsta) reported

    @R3PUL5E @virginmedia Mine is the same login to router by opening a web page and type 192.168. 0.1 by default then input logins of router will be a user and password to input once in select the reset option then you will get your full speed sometimes a pin reset in back of router is not enough

  • binibiningcara cara🥀 (@binibiningcara) reported

    @virginmedia our internet has been very intermittent lately and it seems like there's a problem in our area (N1)? May i know when will this be resolved, please? It's been such a pain lately.

  • mikeyrpgamer MikeyRPGamer (@mikeyrpgamer) reported

    @virginmedia internet down NP20 area, *** 4 red light - all wires are connected correctly.

  • unknown2646 - (@unknown2646) reported

    @virginmedia What has happened to ur internet? It is so bad it keeps cutting out every 5 mins. i pay £46/month to this joke of a broadband

  • nishxl19 nish (@nishxl19) reported

    @virginmedia can you fix your internet pls thanks

  • lharriu LH (@lharriu) reported

    @virginmedia we work from home so this is a massive problem!!!!

  • shak_a786 Shakoor (@shak_a786) reported

    @fenwardo You ain't the only one. Suddenly this whole week Internet has been dropping in and out. I think Virgin media customers having similar problems. Still have had enough of these clowns...