Virgin Media Outage Report in Leeds, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Leeds come from postal codes LS8, LS17, LS99, LS12, LS27, LS13 and LS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Shipley, Bradford, Wakefield, Huddersfield, Normanton, Liversedge, Pudsey, Wetherby, Cleckheaton, Dewsbury, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Batley |
Internet | |
| Shipley |
Internet | |
| Bradford |
Wi-fi | |
| Wakefield |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
-
Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
-
Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
-
arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
-
Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
-
paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
-
Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
-
paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
-
paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
-
Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
-
DrMJJ
(@DrMJJ) reported
from
Wetherby, England
Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
-
Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
-
James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
-
Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
-
Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
-
Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
-
Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
-
aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
-
Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
-
AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
-
Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bug Under A Boot
(@OmnipotentOgg) reported
@virginmedia Your own "engineer" was cocksure until he saw the speed drop to 5mbps between the conservatory and the lounge. It's not the "wifi" speed I'm bothered about. Even plugged into the ethernet it has never exceeded 97mbps off peak but we're constantly told via TV its superfast
-
Tony Bradman
(@tbradman) reported
@virginmedia Still the same. No broadband. It’s been like this must if this year, abs I’ve already made a formal complaint. You clearly have an infrastructure problem in my area. What are you doing about it? And why am I paying for a service I’m not getting?
-
Stuart Ashworth
(@snurge4b2) reported
@virginmedia No improvement. In fact, I wasted 2 hours on the phone with your technical teams who have now said that All4 isn't available due to a 'software change'! False advertising on your part. I have been a customer for less than a week and I'm already hugely underwhelmed!
-
r goodall gallery
(@rgoodallgallery) reported
@virginmedia all internet down in Salford again. Nothing on your status page as usual. What's going on!!!!
-
TerraceFabulous
(@TerraceFabulous) reported
@virginmedia Right I’ve listed on the forum, I’ll let you know how I get on. I also called your number for new custom & they answer immediately. Funny that don’t you think? You pick up to sell a service, but when it dies t work no one helps. I’m really really fed up with Virgin
-
Beasty
(@Keepbelieving20) reported
@virginmedia It’s all sorted despite your advisor saying that there was an issue in my area and it would be down until Monday therefore I should transfer all equipment using 2G to 5G which I did after a lot of hassle Not a happy customer
-
Anthony N.Putson
(@AnthonyPutson) reported
@virginmedia Hey, I received an email from Virgin saying services went down so an upgrade to services could take place. Everything fine now. Thx.
-
Liam
(@LumN91) reported
Anyone else having massive issues with their @virginmedia wifi? Had the same wifi, with the router in the same place for a few years but the last few weeks i dont even get internet signal in the next room which is literally 6 meters from the router
-
Bug Under A Boot
(@OmnipotentOgg) reported
@virginmedia And there you have it. "Third party networking device". If your WiFi modem was any good I wouldn't have to connect access points. We're using a 1gbps network and I'm quite capable of distinguishing WiFi from ethernet. The speed at the hub is still rubbish and not worth £68
-
Nikki Crawley
(@Nikkicrawley70) reported
@virginmedia I can’t get any answer. On hold for over 20 mins this morning. Yesterday I got an automated service check and was cut off