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Virgin Media outages and service status in Leeds, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Leeds, including 5 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 21, 12:22 AM GMT+1.
  • 45% Internet (45%)
  • 27% TV (27%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Leeds come from postal codes LS12 , LS8 , LS99 , LS9 , LS14 , LS7 , LS17 and LS19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Wakefield, Cleckheaton, Leeds, Normanton, Bradford, Pontefract, Huddersfield, Dewsbury, and Castleford.

CityProblem TypeReport Time
Batley TV 8 hours ago
Wakefield Internet 13 hours ago
Batley Internet 15 hours ago
Batley Internet 15 hours ago
Cleckheaton Internet 24 hours ago
Leeds Wi-fi 1 day ago

Nearby cities with recent reports

Batley

15 recent signals

8 hours ago
Bradford

11 recent signals

2 days ago
Wakefield

7 recent signals

13 hours ago
Huddersfield

5 recent signals

7 days ago
Cleckheaton

2 recent signals

24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Daddie_Sy
    Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England

    @virginmedia why is it not working in LS12 area.

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

  • mariaspears
    maria (@mariaspears) reported from Huddersfield, England

    @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful

  • bezzyboy88
    Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

  • Bexwa
    Rebecca (@Bexwa) reported from Dewsbury, England

    @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

  • AndyHiggs1
    Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

  • AdamPagett3
    Padge 👌 (@AdamPagett3) reported from Featherstone, England

    @virginmedia @Virgin Terrible service

  • leedsfan91
    james Staniforth (@leedsfan91) reported from Leeds, England

    @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Leeds, England

    @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

  • cgsneal
    Chris Neal 💙 (@cgsneal) reported from Leeds, England

    Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

  • khurambfd
    khuram (@khurambfd) reported from Bradford, England

    @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

  • PennineHR
    Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • trlawlor
    Tom Lawlor (@trlawlor) reported from Leeds, England

    @virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.

  • AndyHiggs1
    Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta

  • MissModette
    ★ Kay ★ (@MissModette) reported from Leeds, England

    @RestartCarl @virginmedia BT are just as bad.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CrimhthanMor
    An tsean bhean bhocht 🇮🇪🇵🇱 (@CrimhthanMor) reported

    @crt_dean @TheAmanuensis @MalachySteenson They actually tend to be handpicked from state funded media, which is literally every media outlet in the country to be honest, Gript is an exception, I'm sure there are others but most are in some way or other recieving state support. Even Virgin media got handouts.

  • VoWSilla
    VoW Silla (@VoWSilla) reported

    @Benleo @virginmedia I phoned virgin due to having extremely slow Internet. They tried to sell me several other packages that would make me "wifi" faster as extra costs but insist I got the best speeds. And before I ended the call we were discussing mobile phone contracts that has nothing to do with my speed and I was honest to say, I can tell you are trying to sell me products that will not improve your service.

  • Benleo
    Ben Leo (@Benleo) reported

    I have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.

  • TracyFi31470652
    Tracy Field (@TracyFi31470652) reported

    @TonyDabell @mark_wootten @virginmedia yep virgin are dire and don’t get me started on trying to speak to someone in another country as they don’t give a ****

  • DaveWW1877
    Dave (@DaveWW1877) reported

    @virginmedia Joke Customer Service.

  • Bargainhunter85
    Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported

    @virginmedia Very rarely have any internet problems and 4 days ago decided to switch to BT. I’m finding it quiet a coincidence internet now keeps going off hmmm

  • DaveWW1877
    Dave (@DaveWW1877) reported

    Has anyone else received horrendous Customer Service from @virginmedia regarding the handling of complaints. ?

  • LouiseMensch
    Louise Bagshawe (@LouiseMensch) reported

    Wow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.

  • xxxxnickyxxxxxx
    Nicola Hughes (@xxxxnickyxxxxxx) reported

    @virginmedia please advise what is going on with the intermittent broadband in the Evesham area. It is making WFH really difficult and your service checker states you are looking it to it, it improves and then the same thing happens and I am again advised the same thing

  • drhingram
    Dr Helen Ingram (@drhingram) reported

    @Benleo I mean it would be awful if people just kept .... @virginmedia