Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS17, LS12, LS11, LS8, LS6, LS14 and LS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Batley, Leeds, Normanton, Wakefield, Dewsbury, Bradford, Heckmondwike, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Haz
(@harryd20200) reported
from
Wakefield, England
@SpottedRothley Yeah mine has been on and off all week, sick of ringing them and listening to there excuses & engineer carnt call till Friday,asked for compo and the Indian advisor starts shouting at me. Unbelievable poor quality of staff at #virginmedia
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia Non..it's either running too slow or the service becomes completely interrupted for some hours only to reconnect spontanously later. It's slowing a lot of things down.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia It's the broadband wireless service that is affected
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Ian Wilson
(@IanWilsonB2A) reported
from
Collingham, England
@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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Woooh! Gary Taylor
(@GaryTaylor67) reported
from
Leeds, England
@virginmedia No financial information, no passwords. Partly because I can never remember my password...
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia I just get connection error.... this service not available right now
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Danai-Sapfo Petraki
(@DanaiSapfo) reported
from
Leeds, England
Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Thanks for response. It seems better this morning. All I needed to know is that it was a Virgin issue, not an issue with my hub.
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia The service seems to have been interrupted again. Been fine all week.
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Mohammad Ishaq Khan
(@SS_Sutty) reported
from
Trident, England
@virginmedia I have been having intermittent disruptions of my broadband since Friday. Come on now get it sorted. I'm missing out on the finale of line of duty. 5 weeks of wait for you guys to **** it up. 🖕🖕
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¿craig?
(@craigs06) reported
from
Wakefield, England
@virginmedia Ran a test on the super hub itself. Its resolution to the Wi-Fi is to move close to it. Am 6 foot from it !
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Undisclosed Miz
(@NotRich5) reported
from
Castleford, England
@Barrage_Jeff @virginmedia Loads of people having same issues and they keep saying everything’s fine. Mines either cut off completely or running appallingly slowly
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Gareth Futty
(@fudino10) reported
from
Castleford, England
@virginmedia They said they was dealing with the fault and was given no time scale. It’s just come back on now but over the last few days it keeps loosing signal for a few minutes then coming back on. Thanks for the reply.
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Gareth Futty
(@fudino10) reported
from
Castleford, England
@virginmedia Yes tried that no luck, been told there is a problem in our area again! Happens nearly every month. Getting fed up now every time I receive a letter from you it’s a price increase too.
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...
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meg
(@megsNewsome) reported
from
Gildersome, England
@virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.
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BradfordBrownie
(@bradfordbrownie) reported
from
Bradford, England
@loftus2011 @virginmedia @SkyUK totally agree ive just had to get in touch to change one of my boxes again second time in three months problem is ive lost all my recordings last time and its going to be the same again
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!
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Dan Lancaster-Holmes
(@LancasterHolmes) reported
from
Rothwell, England
To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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bobb🇵🇰
(@WengersLostSon) reported
@virginmedia I’m assuming it’s not a virgin problem as there’s road works going on and most people don’t have wifi on my road so I’m hoping it’ll come back naturally
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Andy Corbett
(@andycorbett1) reported
@virginmedia How do I get my complaint escalated as 10 weeks is a bit of a joke and I've wasted to long on phone calls and email chasing this?
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Claire Nealon
(@frenchcla1re) reported
@virginmedia 10% increase, thanks virgin! Oh and why do you tell someone they can’t have virgin at their new address as the street is « over subscribed » but offer it to their immediate neighbour ?? Also they were customer for 3 years with no issue??
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Andy Corbett
(@andycorbett1) reported
@virginmedia Wasn't that the same as yesterday, surely they could still answer the phone. Would be more helpful. Or if your resolution team even answered an email. So more time I have to waste because no one takes ownership to fix my fault
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Latics1932
(@Latics1932) reported
So @virginmedia put my bill up by 11% (£8.50 pm). Phone to cancel and twice hung up on when they realise you won’t take a new deal. Latest occasion was after 62 minutes! They try to justify the 11% by saying they’re improving service. Yeah right. 😡
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urban_m
(@MAGHA121) reported
@virginmedia fix it. Thanks. And when will broadband be fixed in my area? Croydon. It’s been 2 days now. Why can’t you fix the issue?
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urban_m
(@MAGHA121) reported
@virginmedia No. Stop wasting my time withh silly questions. Get someone competent to look at the photos and send someone to fix my hub issues. And the loss of service in Beddington.
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urban_m
(@MAGHA121) reported
@virginmedia Every time I’m in the phone someone says I’m emailing to escalate the issue which has been going on for 5 months. After 15 minutes they hang up. How rubbish is that. Check the call logs. Bye
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Corrine
(@trowbri7) reported
@virginmedia I have had no TV or Internet for 2weeks it's an absolute joke one engineer came out couldn't fix the problem now having to wait until tomorrow I'm hoping it gets sorted or we will be leaving virgin Media.
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Andy Corbett
(@andycorbett1) reported
@virginmedia 45 mins on hold to your team this morning and still no answer just the same hold songs on loop. Had to give up as can't stay on hold all day 10 weeks now and still my broadband not working correctly. Including 2 WiFi pods, 2x cable installs and it still don't work