Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS25, LS11, LS6, LS8, LS14, LS10, LS12 and LS99.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 01/18/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Normanton, Batley, Bradford, Heckmondwike, Huddersfield, Wakefield, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse, Liversedge and Dewsbury.

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City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomNormanton Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBradford Internet
United KingdomLeeds Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc

  • mrriddlesworth Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, England

    Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    @virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Wibsey, England

    @virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.

  • antonroid antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work

  • NatalieBall21 Natalie Ball (@NatalieBall21) reported from Leeds, England

    @virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?

  • robfprior Rob Prior (@robfprior) reported from Bradford, England

    Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?

  • onthelandline Jamie ✈️ (@onthelandline) reported from Wetherby, England

    @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

  • Neolawn Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.

  • surjicair surji cair (@surjicair) reported from Bradford, England

    @virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.

  • TonzerWee Tom Whewell (@TonzerWee) reported from Guiseley, England

    @virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.

  • nickvidamour Nick Vidamour (@nickvidamour) reported from Bradford, England

    @SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    @virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kennygraeme63 Graeme (@kennygraeme63) reported

    @virginmedia is the tv service still down ?

  • SeanMcL01428029 Sean (@SeanMcL01428029) reported

    @virginmedia @MarkHen66172350 @virginmedia the customer service here is a disgrace, they told me earlier we will get an update when there is an update to give, that’s a disgrace

  • LadyOfGoodTaste Lady of Good Taste (@LadyOfGoodTaste) reported

    @virginmedia Hi there after my message last night what is happening to the TV service. Have rebooted my router and both my boxes. Cannot get through on the phone. You cannot leave me with just the punishment channels.

  • boyracer22 British life matters (@boyracer22) reported

    News is in from inside @virginmedia System has been compromised do I make you believe there's been an issue but he has not this was from an engineer

  • Dantheman6676 Daniel Legg (@Dantheman6676) reported

    @virginmedia Are services still officially down as cant get any sky based channels in north east lincolnshire? 3rd time in 2 weeks we've had loss of service. Not good virgin

  • annbuck50842851 ann buck (@annbuck50842851) reported

    @virginmedia We want a refund for this outage, the second one this week.

  • PaphitisGeorge George Paphitis (@PaphitisGeorge) reported

    @virginmedia what is happening? Are we customers going to be discounted on our bill for this outage?

  • mrebuzz Shaun (@mrebuzz) reported

    @bilbooblib @shazcow55 @virginmedia your point being we signed a contract I wouldn't wipe my ar*e on? like ALL contracts to be fair to virgin media. I've been with virgin media 18 months and had 2 minor issues plus this one, so my service has been fantastic and 1 outage is fine for me!

  • SmoggieJay Jay (@SmoggieJay) reported

    All I can say is I'm glad I have Ghost of Tsushima! Appalling customer service as usual. Can't wait for this contract to end and I'm off to @skytv #virginmedia

  • daniellebrosto1 Danielle Brostoff (@daniellebrosto1) reported

    @virginmedia seriously get it sorted, you charge us a fortune and can't fix a fault in 7 hours