Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS25, LS99, LS8, LS14, LS10, LS12 and LS19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Heckmondwike, Huddersfield, Bradford, Leeds, Wakefield, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse, Liversedge and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Batley |
TV | |
| Batley |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia @virginmedia yes we’re still having problems, the hub no longer reaches all rooms, signal strength is lower, when we get a signal. We’re on Fiber at above 100mgbs/Sec be guaranteed. So why did a get a text last month “good news we’ve upgraded you to 100mgb/s.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke
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James Bushnell Snr
(@jamesb338) reported
from
Huddersfield, England
@virginmedia I've done this and no one can help me I just end up wasting my time it's taken two weeks to get this far
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Gurpreet
(@nayasaveraCIO) reported
from
Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia so why have you offered free access to 4K when it’s as jittery as hell? Is there a problem in BD2?
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Mr Riddlesworth
(@mrriddlesworth) reported
from
Pontefract, England
Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
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Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chantal Yale
(@ChantalYale) reported
@virginmedia your call centre operator didn't care. You're happy to take my money each money but I barely get WiFi service, and you want to charge me for a booster! I made this known weeks ago and apparently have to wait 48 hours before you'll send me a replacement router incase
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Dr Emma Wincup
(@DrEWincup) reported
@virginmedia Service status in LS8 says everything is 'spot on' but we've repeatedly lost connection today and not been able to get work done. When it does come back it works at a snails pace.
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antoinette quinlivan
(@antoinette849) reported
@virginmedia 4 hours on phone and still in same position. I thought customer services was there to help ?!?
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panzerfaust81
(@panzerfaust81) reported
@empotts1996 @virginmedia That's quite common Ellie- I know your experience only too well in that regard. A truly rubbish customer service experience when trying to get answers to your questions. @ofcom
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ok
(@Kempzo_) reported
@trnrsama @Kayney_ @virginmedia Cheers Chris you useless sack of ****, I've tried calling but didn't get through for an hour so hung up
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Oh This Bloody Computer
(@OhThisBloodyPC) reported
@virginmedia Nobody ever deals with the problem. They can't so the buck gets passed despite being a pretty obvious mistake to rectify. Instead, everyone tells me to speak to Sales or Twitter or go online. Have you ever tried getting any sense out of Terri the Digital Assistant? @MailOnlineEd
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Oh This Bloody Computer
(@OhThisBloodyPC) reported
@virginmedia Nobody answers the phone. All you get is Simon Cowellesque Muzak, the same awful dirge played on a loop for over ten minutes until the connect is lost or you abandon hope. I did get thru once, and the operator didn't know what to do, so wordlessly switched me back on old.
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Chantal Yale
(@ChantalYale) reported
@virginmedia that's the issue. Absolute joke, there is no way I would recommend you and no way when this contract ends will I renew with you. As long as you get your money, who cares.
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Paul Bradshaw 💙
(@PBradshawMedia) reported
@virginmedia No not at all. Is there an issue in my area or is it the router that has failed?
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Gary
(@hereforthegolf) reported
@virginmedia I m having trouble leaving via online or telephone can you help me please #existingcustomer #Offcom #ofcom