Virgin Media Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS8, LS26, LS9, LS27, LS12, LS99 and LS17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Leeds, Huddersfield, Shipley, Wakefield, Normanton, Liversedge, Pudsey, Wetherby, Cleckheaton, Dewsbury and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Bradford |
TV | |
| Bradford |
Internet | |
| Bradford |
Wi-fi | |
| Bradford |
||
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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DrMJJ
(@DrMJJ) reported
from
Wetherby, England
Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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H
(@jungle1249) reported
@virginmedia Also tried to contact the man who sold us the wifi and he’s just ignored it and not tried to help or support. Disgusting service.
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gwilliams886
(@gwilliams886) reported
@virginmedia Yes called and was told they would call us back but haven’t so I’m with only wifi downstairs in my small house and have said if they don’t call me by yesterday I wish to cancel. Can you please terminate my new contract that has been breached? Thankyou
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James Gibson
(@jamesgibson279) reported
@virginmedia Forget it, soon as it's the new year virgin media are gone, worst thieving company out there, long as you get paid you don't care about the customers,great WiFi if you sit over the hub.
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Lotuselise Lotuselise
(@LotuseliseL) reported
@virginmedia I’ve cleared everything and it’s making me sign in without Face ID and saying wrong info. I’ve tried resetting password it won’t update so I’m stuck 😐 sorry to keep you hanging
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AjstudiosUK
(@AjstudiosUK) reported
@virginmedia shocking service ! Looking to end contract early! Can’t get an engineer out till Thursday? And no services at all! I have a disabled wife who relies on WiFi to video call hospital appointments!
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So Lippy EPSOM
(@So_Lippy) reported
@virginmedia Pls can you assist my very elderly neighbours phone landline is not working properly & I can not get thru to anyone to get this sorted out for them. They should not be left without a home phone pls can you help?
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Craig
(@RamRaider353) reported
@sevenpuddlelane @SkyHelpTeam Well that’s a load of **** which is I sacked sky off VIRGIN MEDIA ALL THE WAY #virginmedia #SkyHelpTeam
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Darryl Marshall
(@DAZavfc) reported
@virginmedia please can someone dm me with regards to an outage which none of the tech team are in a position to help me! Really stressing me out!
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roger07 ***
(@germann_ro) reported
@virginmedia There must be another way round this , if I turn Tv and box off at socket , when I turn it back on picture is perfect anywhere from a hour or two up to a day . Is it your signal ?? That needs sorting
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Markie Mark
(@MTimperley) reported
@virginmedia Internet and tv down for hours. Any chance of this being fixed for football at 3 #Uesless