Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS11, LS27, LS3, LS98, LS9 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Dewsbury, Huddersfield, Mirfield, Wakefield, Liversedge, Batley, Shipley, Brighouse, Cleckheaton, Heckmondwike, Castleford and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Bradford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Phone | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia I'm having issues deleting a device from the TV go app. It just doesn't do anything when I press replace. Please help!!!
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Lauren 🧚🏻♀️
(@laurenemily234) reported
from
Leeds, England
@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia Hi. I've phoned and it says there are no problems in my area. The lights (2)on the TV box keep flashing red and 1 flashes orange. It's a pain as mobile coverage is awful here so I dont have any internet unless I'm pointing my phone at the sky like a loony!!!
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ste Dean
(@dbSte) reported
@virginmedia any idea why I’m getting 3mbps down when I’m paying for 200? Upload is basically unaffected and it’s checked hardwired so don’t come at me with your router/wireless nonsense
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skeyes
(@sarkeyes) reported
@virginmedia Issue no. 1 = no phone coverage Issue no. 2 = You don't recognise my phone number when I attempt to figure out why issue no. 1 😤
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Sir Rodney Ffing 🇬🇧🥃👓📱📸
(@Gingernuts73) reported
@virginmedia It's telling me there's an issue in the area that might cause a problem, an engineer on the way apparently.
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Josh Robinson
(@JoshRobo97) reported
@virginmedia any ideas why internet is down? Has been all morning, tryed rebouting router and things but still nothing..? Need it for work
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Stephen Curtis
(@Stephen37663218) reported
@virginmedia Can I cancel my contract with you on here. I’ll also be telling the emergency services next time I get a cross line call from them that it’s your negligence causing the nuisance calls. Can you imagine how that makes me feel getting called by them at 1:30 am?
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Kevin
(@Kmcurtis74) reported
@virginmedia So we just ignore all the loyal years spent paying my bills and because I happen to move within contract and YOU are unable to service the property I am forced to pay this extortionate fee?? This is fair and just???
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Katie
(@katiehancox_) reported
@virginmedia Still not working :/
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Stephen Curtis
(@Stephen37663218) reported
@virginmedia Can you just resolve this and give me a simple answer to my simple question. Why are you asking me to jump through hoops for this. In the meantime the technician confirmed the shorting of the line is causing calls to the emergency services. That’s so bad
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Kevin
(@Kmcurtis74) reported
@virginmedia Oh I’ll be sure to wfh on the tube. How useful that will be...tell me are your responses part of your customer services training...? I wouldn’t be surprised as the coverage of your customer services training would be as poor as your coverage of London.
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Kevin
(@Kmcurtis74) reported
@virginmedia Surprisingly when I agreed to this service it never entered my mind that YOU would not be able to provide a service within the capital and also that I would be moving. So not surprisingly this obviously very small print did not seem to matter to me at the time.