Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Pontefract, Normanton, Batley, Bradford, Huddersfield, Yeadon, Cleckheaton, Wakefield, Brighouse, Liversedge, and Castleford.

City	Problem Type	Report Time
Leeds	Internet	9 hours ago
Leeds	Internet	12 hours ago
Leeds	Internet	14 hours ago
Leeds	Internet	1 day ago
Pontefract	Internet	1 day ago
Normanton	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Matt Ward (@mattwillward) reported 6 minutes ago from Castleford, England

  @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

• 
  That Heaton Mess (@GavHeaton) reported 9 minutes ago from Wibsey, England

  @virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???

• 
  Helen Rafferty 💙 (@HelenRaffTVN) reported 10 minutes ago from Shelf, England

  @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

• 
  Martin Lowrie (@ringroads) reported 10 minutes ago from Leeds, England

  @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

• 
  Barry (@Barry80901949) reported 15 minutes ago from Bradford, England

  @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

• 
  Roy (@badlydrawnroy) reported 15 minutes ago from Leeds, England

  @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

• 
  Michael Edwards (@MENorthAffinity) reported 18 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Michael Collinson (@Mcollinson72) reported 25 minutes ago from Wakefield, England

  Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

• 
  Abdullah Mulla (@a8dullah_mulla) reported 33 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  Nigel Jolly (@Nigel_BigNn) reported 36 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  anne l (@annie7hudds) reported 38 minutes ago from Fenay Bridge, England

  @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

• 
  Andy Shelton (@SheltonAndy) reported 40 minutes ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

• 
  Christine Pilkington (@Pilki) reported 42 minutes ago from Bradford, England

  @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

• 
  Matty Beswick (@bezzyboy88) reported 46 minutes ago from Leeds, England

  Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

• 
  Padge 👌 (@AdamPagett3) reported 48 minutes ago from Featherstone, England

  @virginmedia @Virgin Terrible service

• 
  Andy M (@AndyM50760310) reported 48 minutes ago from Dewsbury, England

  @virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.

• 
  John Leeson (@Jp_Leeson) reported 49 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

• 
  Andrew Rigby (@Andrewrigbygolf) reported 52 minutes ago from Guiseley, England

  @virginmedia is your contact us down? Trying to resolve a problem if someone can help.

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 53 minutes ago from Huddersfield, England

  @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  Andrew English (@andy_english) reported 56 minutes ago from Dewsbury, England

  @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare B (@Gagabids) reported 8 minutes ago

  We've had no Prime for 3 days, what is the issue? @virginmedia

• 
  Andrew Parmenter (@AndyP1982) reported 9 minutes ago

  @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained

• 
  Pari Passu Newsletter (@PariPassu_Rx) reported 16 minutes ago

  Telefónica and Liberty Global are looking at ways to bring down the £22bn debt pile at Virgin Media O2, their UK joint venture, after a sharp sell-off in the company's bonds. A roughly $925mn unsecured note fell to as low as 57 cents on the dollar this week, down from about 78 at the start of July, and even the senior secured paper slipped. The measures under discussion include cutting the expected £200mn dividend, pulling back capex, and reducing headcount.

• 
  Mr B Sickbeard. Bob to his mates (@b_sickbeard) reported 16 minutes ago

  @virginmedia why can’t I find the link to help me change my account email address? Every time I click to login, it reverts me back to the login page. Really ****** UX.

• 
  life on dialysis (@asanchadev) reported 17 minutes ago

  @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months

• 
  Bo Duddley (@VallaNils13872) reported 20 minutes ago

  @virginmedia I’m in the unenviable position of having my broadband with virgin and my mobile with O2 I currently have internet cutting out constantly and a phone that can’t get a signal in the backwaters of Cambridge and I pay for this awful service

• 
  Jayneadele (@Jayanic) reported 22 minutes ago

  Trying to contact @virginmedia So frustrating! Need to sort out your customer service! 😡

• 
  Seamus Dunne (@SeamusD65451160) reported 28 minutes ago

  @TheMandyGall @virginmedia @rte Amazing R.T.E never stopped cool hand Luke O Neill from appearing.\I wonder why ?

• 
  JayBee (@JayBee58963922) reported 28 minutes ago

  Just had a call from supposedly Virgin Media, saying that there was a technical problem on the line, making my voice go all slowly on calls. Wow ! Really . Of course I fell for that. NOT ! What next, make me talk backwards ? Keep aware folks.

• 
  Chris Davis (@cdavo25) reported 29 minutes ago

  @virginmedia WORST Internet Provider iv ever had! Internet breaks takes nearly 2 weeks to fix it and within a week it broke again! And all you get back from customer care is no understanding and promises it will be fixed soon! Absolute joke of a company L