Virgin Media outages and service status in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Leeds, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 24, 6:35 PM GMT+1.
- Internet (57%)
- Wi-fi (21%)
- TV (9%)
- Total Blackout (8%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Leeds come from postal codes LS8 , LS9 , LS99 , LS12 , LS25 , LS7 and LS11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Batley, Huddersfield, Leeds, Bradford, Normanton, Pontefract, Dewsbury, Cleckheaton, and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield
|
Internet | 19 hours ago |
|
Wakefield
|
Internet | 1 day ago |
|
Batley
|
Wi-fi | 3 days ago |
|
Huddersfield
|
Internet | 3 days ago |
|
Batley
|
Total Blackout | 3 days ago |
|
Batley
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
8 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
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Padge 👌 (@AdamPagett3) reported from Wakefield, England@virginmedia That checker like my service doesn't work
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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Roy (@badlydrawnroy) reported from Leeds, England@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England@virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer
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Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Aidan Carey (@Aidan1964) reported from Wakefield, England@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England@virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
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Chris McCulloch (@Chm14Mc) reported from Wakefield, England@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Guy Leech (@guyrleech) reported from Wakefield, England@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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Michael Collinson (@Mcollinson72) reported from Wakefield, England@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
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Kamal Sharma (@KamalSh03012772) reported from Leeds, England@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Porrohman (@AndyHiggs1) reported from Huddersfield, England@sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
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Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!
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Jordan (@jordfcs) reported from Bradford, England@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adz (@MrAdz259) reported@virginmedia I sent a notice of cancellation on 16/03/26. So my service would end and be disconnected on 16/04/2026, as advised by one of your customer reps.
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entrustTMF (@entrustTMF) reported@virginmedia Seems fair comment-they aren't sensible! Googled "how effective making complaints to @virginmedia is" and came up with some very negative feedback culminating in: "customer feedback AND regulatory data suggest their handling of complaints is often seen as inadequate" Oh dear🙁
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Paul Turner (@st07pat) reported@virginmedia Morning My wife has received an email from you with pre contract details attached for someone that is obviously not us Not a problem as will just delete the email but guessing whoever it should have gone to is sat waiting for the mail
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Witter (@Witter10995102) reported@indepdubnrth @Jklunden Yes Virgin media and newstalk just as bad
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MARK KIRK (@kirkycando) reported@virginmedia @keithapearson I agree ,been much happier and have a lot more time on my hands since I left and don't have to be ignored by their customer (lack of) service.
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Paul Groadey (@PGroadey19230) reported@vmbusiness AGAIN ....LOCKED OUT MY ACCOUNT SINCE 02 WANTED ANOTHER E MAIL ...... I AM 1 OF "THOUSANDS" COMPLAINING ABOUT THIS ISSUE ! BIGGEST MESS UP SINCE THE 02 MERGE. IF CUSTOMERS HAVE NOTHING TO DO WITH 02 IE A SIM OR PHONE WHY DO PEOPLE NEED A BACK UP E MAIL FOR 02 ?
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jason morgan (@Jason29wctb) reported@virginmedia It's your firewall blocking port 3074 I found on Google, it's a known problem for years apparently, virgin have no interest in fixing it ,I'm pricing up bt fftp
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SageAFK (@SageyAFK) reported@jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it
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CrankyGeek (@pepetideo) reported from Oxford, England@virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?