Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS12, LS6, LS8, LS14 and LS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 02/01/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Ossett, Batley, Cleckheaton, Bradford, Normanton, Huddersfield, Wakefield, Dewsbury, Heckmondwike, Pontefract, Yeadon, Castleford, Brighouse and Liversedge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomOssett Internet
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • bluemoonerdave Dave bell (@bluemoonerdave) reported from Huddersfield, England

    @virginmedia really frustrating evening, the internet is non existent then waited 20 minutes to get through on the phone only to be told nobody can help me fix this issue today! #SpoiltOurEvening

  • JamieGash3 Jamie Gash (@JamieGash3) reported from Wibsey, England

    Never trust @virginmedia mobile in the uk they are full of shit

  • nickholding01 Vegan_nick.h (@nickholding01) reported from Wakefield, England

    @virginmedia Just spoke to the rudest customer service advisor ever. Lost a customer. Cancelling. Prices are so expensive too

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia If you keep calling me EVERY DAY on my landline and mobile telling me to ugrade my TIVO box I will have you done for harassment!!! You’ve already told me I have the newest box & it’s an error but your Indian call centre do not understand me!!! #complaint #harrassment

  • Ma_Loudie Mary-Ann 🔮 (@Ma_Loudie) reported from Huddersfield, England

    @virginmedia I have no idea what a wired or wireless connection is honestly. I’ve phoned and have an engineer coming out but this keeps happening and it’s a bit shit.

  • JamieLee76 JamieUK (@JamieLee76) reported from Leeds, England

    @virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service

  • racholeary_ Rachel O'Leary (@racholeary_) reported from Leeds, England

    @virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!

  • DaveFincher1984 David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia I’ve just done another service test and says aware of fault on both tv and broadband and engineers are sorting it...I’ll wait and see what happens!thank you

  • DaveFincher1984 David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia hi,is there any reason why my service inc broadband is not working in WF14 area...done the online test and says no issues in area!not great when I pay £84 per month for the joy of your service 🙄

  • oliversmith66 TeamFury 🤴🏼 (@oliversmith66) reported from Leeds, England

    @Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin

  • sijackson77 Simon Jackson (@sijackson77) reported from Dewsbury, England

    @virginmedia been without broadband or TV for 3 days now. Your information line advises “ it’s a complex issue ...taking longer than expected”. I work from home, I NEED broadband for email, Skype and data access. It’s not bloody good enough!

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.

  • IDanzoh Danny™ (@IDanzoh) reported from Wakefield, England

    @virginmedia It says no known issue so no

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.

  • jacksplats Jack Clarkson (@jacksplats) reported from Leeds, England

    @virginmedia It’s okay I’ve terminated my contract as customer are very poor! 💩

  • oliverfoggin Oliver Foggin (@oliverfoggin) reported from Chapel Allerton, England

    2 hours on the phone to Virgin Media because a family member “tried to help” and left my grandma’s account *****.

  • nickholding01 Vegan_nick.h (@nickholding01) reported from Leeds, England

    @virginmedia That's where the problem started in the first place so absolutely no point ringing

  • IDanzoh Danny™ (@IDanzoh) reported from Wakefield, England

    @virginmedia I just want to know when the virgin engineer will be done messing with the electric box on my street I’m sure that’s the reason why it’s down

  • Ma_Loudie Mary-Ann 🔮 (@Ma_Loudie) reported from Huddersfield, England

    Hi @virginmedia my internet is still not working and you have still not responded to me. Any help would be appreciated, thanks.

  • richk13 Rich Kershaw (@richk13) reported from Huddersfield, England

    @virginmedia Continual drop-out our fibre broadband is getting really annoying now. Making it impossible to work from home. Help! @drawnbylight

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DocSquiffy Doc Squiffy 📺🎮 (@DocSquiffy) reported

    @virginmedia on the phone they said its a fault in the area, and no fix time

  • Nada_Altobaishi Nada Altobaishi (@Nada_Altobaishi) reported from Ealing, England

    @virginmedia I am so disappointed with the service. I moved to my house in August and joined Virgin Media because I thought they had the best service. To date we are not connected and the date we were given is 29th December!! Point to note that we have no internet in the house!

  • Feared_Penguin Paul Lawrence (@Feared_Penguin) reported

    @virginmedia is there a faster way to cancel my contract other than sitting on hold for an hour?

  • SofwanAhmed sofwan (@SofwanAhmed) reported

    @virginmedia can you fix your wifi network in Woking, Surrey... please!!

  • DeemersPaul Deemers (@DeemersPaul) reported

    @virginmedia I need to understand my final Bill before I pay it as I can’t see what certain charges are for. I’ve been waiting an hour to speak to someone, how do I get through to your company and it’s appalling customer service

  • jiginthebox Richard Esdale (@jiginthebox) reported from Dover, England

    @virginmedia Then ive been paying for a service ive not been receiving which will undoubtedly work our worse for you as I have records of all the failed correspondence and support from you!!! And all my emails/texts and calls are logged ... I’ve stopped the payment and now contacted @skytv

  • IFALeicester Scott Gallacher (@IFALeicester) reported

    @virginmedia 3 and a half hours on hold last night and nearly 3 hours this morning cannot be regarded as ASAP. As explained, my partner cannot even ring her elderly and sick father. With the national lockdown, internet/phone is an essential service @BBCWatchdog @paullewismoney

  • ilona_alcock Ilona Alcock (@ilona_alcock) reported

    @virginmedia Yes. And it's down until 6pm. As it was on Thursday. And all day Saturday. Really not good enough.

  • georgina_jgr Georgina (@georgina_jgr) reported

    @virginmedia you guys are making life in lockdown HORRIBLE and ur terrible service made me miss a job interview. You promise to fix it last week and then promised to fix it 4 days ago and now promised to fix it today. Wtf is going on???? I’m so FED UP

  • bigmus8 big mus (@bigmus8) reported

    @virginmedia over 1hr now and still no answer just same song over and over. What an appalling service, unbelievable!!!