Virgin Media Outage Report in Leeds, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS99 , LS8 , LS25 , LS26 and LS9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Batley, Normanton, Huddersfield, Wakefield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 6 hours ago |
|
Bradford
|
Internet | 15 hours ago |
|
Bradford
|
Internet | 23 hours ago |
|
Batley
|
Wi-fi | 1 day ago |
|
Bradford
|
Internet | 1 day ago |
|
Batley
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Matt W (@WMattitude84) reported from Leeds, England@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Hutty™️ (@Huttyy_) reported from Leeds, England@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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🖤 Faye ♠️ (@Faye_Louise_T) reported from Castleford, EnglandAhhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍
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Allybaba (@allisonpaul_) reported from Huddersfield, EnglandAbsolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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keane holland (@KEANEholland) reported from Dewsbury, EnglandLiterally the worst customer service I’ve ever experienced, @virginmedia are a joke.
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Allybaba (@allisonpaul_) reported from Huddersfield, England@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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Paul Stasiulevicuis (@paulstas2) reported from Southowram, England@virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.
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Allybaba (@allisonpaul_) reported from Huddersfield, England@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Allybaba (@allisonpaul_) reported from Huddersfield, England@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Paul Lambert (@paul_lambert2) reported from Leeds, England1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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Hazelina (@Hazelina) reported from Leeds, England@virginmedia It says there are no problems so that wasn’t too helpful
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🏳️🌈chem 🦋 users🏴 (@ChemUsers) reported from Leeds, England@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Paul Stasiulevicuis (@paulstas2) reported from Southowram, EnglandSo @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!
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Craig (@TagCraigy) reported from Leeds, England@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Vicky Miller (@Millerbird78) reported from Gildersome, England@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
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Rich Kershaw (@richk13) reported from Brighouse, England@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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Allybaba (@allisonpaul_) reported from Huddersfield, England@StanHall20 @virginmedia But the customer service is appalling.
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James Willson (@theJamesWillson) reported from Leeds, England@virginmedia Customer Services appears down!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Bundock (@BundockBrian) reported@virginmedia How can I cancel it when I’m told to wait over an hour on the phone it’s ridiculous
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Tas Panteli (@Tas_Panteli) reported@virginmedia I the time of my tweet there wasn’t anything on the website to say there was a fault,It’s fixed but internet still very slow and has been for the last few weeks I didn’t think it would be this bad after upgrading to the 200m
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Andy Potter (@ruprect01) reported@virginmedia Your Service is appalling, I’m on my 8th phone call to your call center and after hanging on for 50 minutes I get transferred only to get cut off
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Amanda Treherne (@MandaTreherne) reported@virginmedia just upgraded to TV 360 and it keeps stopping and telling us service is suspended. After 4 phone calls and speaking with 6 people spending 4 hrs on the phone and each time being told it is fixed I can assure you it IS STILL NOT WORKING and we are in a queue AGAIN!!
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Nicole (@Nicole15775221) reported@ClaireDonn11 @virginmedia I have found that writing a letter to Head Office / Complaints team is better than the other ways of contacting them. Once I was given a UK representative number to escalate the issue. It takes longer but you'll get a better result.
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ًًًًً (@reegutd) reported**** you constantly dropping a wired connection paying mega money for shite net @virginmedia
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Matt (@MattDe_Giorgio) reported@virginmedia There’s also no way to contact you guys. I am now paying more for a service that is worse than when I upgraded. What can be done to rectify please?
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Ibam (@imzyii) reported@virginmedia your service is shite fooking crap you have got workmen at the bottom of the street . Can't even watch anything without any interruptions. Sort this **** out
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Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported@virginmedia We couldn’t get hold of anyone when we tried to call today after 3pm but yes the problem is still ongoing clearly.
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soph 🐾 (@sophiegalvinx) reported@virginmedia This doesn’t solve our query about who rang to cancel our account and that you allowed this to happen? I am the account holder and it should of gone through me you haven’t contacted me at all?