Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS8, LS26 and LS9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Wakefield, Huddersfield, Batley, Leeds, Pontefract, Bradford, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, Wetherby and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Wakefield |
TV | |
| Huddersfield |
Internet | |
| Batley |
Internet | |
| Leeds |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Younis Sheikh
(@YounisS32946811) reported
@virginmedia I have been having issues since they installed it . And engineer has been out and installed a new hub now it has gone off completely !!! No phone line either. Complete rubbish
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michael 🍀🍀
(@michaelmc06) reported
@virginmedia ive not been able to send texts or make calls all day ?? HELP
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Adrian Mack 💙
(@graveneycl) reported
@ReevesDoTravel @virginmedia Today was the worst - hope someone listens to the recording of the call. It was all over the place with false assertions, factual inaccuracies and general bs.
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Cathie Southcott
(@furiousofwidd) reported
@Tracy52468806 @virginmedia Not sure where customer services were this morning. Quite a difficult accent to understand. Neighbour at same flats HATES Virgin Media, her install resulted in wrong phone no, and no router! No data for 6 weeks…
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Ross McGregor
(@rossmcg1510) reported
@virginmedia treatment of vulnerable customers absolutely pathetic. What a terrible and uncaring company this is. #ShameOnYou
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Hayreddin Barbarossa
(@OghuzKh) reported
@virginmedia The problem is your stupid *** **** Internet connection dropping every 3 seconds and then you guys "telling me to reset the box" I'm shocked at how you still have custom
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Andy jones
(@gridder07) reported
@virginmedia I have been waiting for a call from a manger since 12:15 today. Your management team must be very busy. Please can somebody help. #breechofcontract
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Howard doherty
(@Howarddoherty) reported
@virginmedia trying to watch the Joshua fight and all I’m getting is a black screen, why is your service not working, again!
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Luke Stevenson
(@lukeyido) reported
@virginmedia your internet is a pile of garbage…. I go to speak to your customer service after being on hold for ages and they can’t understand my English! #Useless
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Reeves Do Travel
(@ReevesDoTravel) reported
@graveneycl @virginmedia I've read all your messages. absolutely shocking behaviour from @virginmedia . They tried saying i had intermittent use as well but no proof to back it up. I dont have TV or phone so they can't try that on me. I also called them on the day of the problem.