Virgin Media Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS12, LS8, LS6, LS14 and LS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Normanton, Huddersfield, Batley, Wakefield, Dewsbury, Heckmondwike, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Leeds |
Internet | |
| Normanton |
Wi-fi | |
| Huddersfield |
Wi-fi | |
| Batley |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Adam Findlay
(@SaltBrewAdam) reported
from
Bradford, England
I’m so fed up with @virginmedia. Three days now I’ve tried to call to pay my bill. And for three days I’ve been sat on hold for a stupid amount of time. I’m bloody busy for god sake I don’t have time for this nonsense! So glad I’ve left.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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GM Rod #TeamNGU
(@GM_Rod66) reported
from
Leeds, England
Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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Adam Findlay
(@SaltBrewAdam) reported
from
Bradford, England
@virginmedia I’ve requested it three times! It was sent apparently but I’ve never received it. Then I rang again..... and again. It’s beyond a joke. I text replied to the text message which had my address incorrect AGAIN and still I’ve received nothing!
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I want to watch #Gogglebox but I can’t because @virginmedia is shit!! Like actually really rubbish. It’s not a one off it’s a regular occurrence, either the broadband is down or the TV.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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Woooh! Gary Taylor
(@GaryTaylor67) reported
from
Leeds, England
@virginmedia No financial information, no passwords. Partly because I can never remember my password...
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joe brownbill
(@joebrownbill) reported
from
Wibsey, England
@virginmedia I have a full media package and need to reduce down to internet only.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia what a shock!!! Issues again the service you provide and I pay nearly £100 a month for!! #compliant #rubbish #virginmedia
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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Carl.
(@cgagg) reported
from
Birkenshaw, England
@OBiW4NSHiNOBi @virginmedia Lol. In a bad way.
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Eric Hudson
(@erichudson1984) reported
from
Bradford, England
@virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
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Subham mukherjee
(@msubham03) reported
from
Huddersfield, England
Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.
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Eric Hudson
(@erichudson1984) reported
from
Bradford, England
@virginmedia The fault has corrected itself my point is that this keeps happening and sometimes have also lost phone and internet. This is awful service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Mason
(@BenMason232) reported
I beg you NEVER to sign up to @Virgin @virginmedia 10 yrs of service and now THEY CANNOT PROVIDE THAT SERVICE where we are moving to. Their answer to that? £250 cancellation charge. Disgusting. Please like/share this to save others money #theives #Disgraceful #virginmediadown
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🍭 Lolly Golightly #GTTO🟥🟨#YesCymru
(@littlespottydog) reported
@virginmedia more ‘work’ being done I presume. No broadband/TV AGAIN now the next day. On hold yesterday, after 40mins you put the phone down on me. Goodbye, now canceling my DD I’ll leave your equipment outside the door for you to collect. You can wait like I have.
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Amy Litchfield
(@amylitch) reported
@virginmedia The Netflix app on your service hasn’t been working for a few months now. Any reason why??
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Shan
(@arslxnmc) reported
@easyjengy @ChrisAley1 @virginmedia Yikes so basically every broadband provider in the UK is crap
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Del Hillan
(@DelHillan) reported
@virginmedia Can't believe you guys have left a Pensioner without a phone or any service for over a week. Absolutely disgusting. But yet again we shouldn't accept anything less from this company. Customer service is appalling.
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Jengus Khan
(@easyjengy) reported
@ChrisAley1 @arslxnmc @virginmedia It's because the service is down in my area far too much, the customer service is ****, you'll be transferred to 4 different people who can't help you and they cancel engineer appointments without telling you, leaving you waiting up from 7am-12pm on a Sunday
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🍭 Lolly Golightly #GTTO🟥🟨#YesCymru
(@littlespottydog) reported
@traceymcarroll @virginmedia This has also happened in my area. Now 2nd day w/out broadband/TV whilst happily taking £50+ from my account. These technical errors are a regular occurrence #virginmediadown
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N
(@envyas94) reported
@virginmedia She can’t call as she doesn’t speak much English, I called yesterday and was told it’s a area issue AGAIN. Can you please confirm this is true?
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🍭 Lolly Golightly #GTTO🟥🟨#YesCymru
(@littlespottydog) reported
@Dave_cartwright @virginmedia Worst. Company. Ever. #virginmediadown
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Paul
(@pwdux) reported
@virginmedia Yes it’s the first thing I do but the router just never connects and end up having to reboot it all the time. It’s either late evening or morning mainly. Constantly lose internet and smart devices around home cannot operate. At least once a week occurrence.