Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS25, LS99, LS6, LS8, LS14, LS10, LS12 and LS19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 01/14/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Normanton, Heckmondwike, Huddersfield, Bradford, Wakefield, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse, Liversedge and Dewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley TV
United KingdomBatley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • RuthBilhamArt Ruth Bilham Art (@RuthBilhamArt) reported from Leeds, England

    @virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠

  • LennieThevan Lennie Thevan (@LennieThevan) reported from Huddersfield, England

    @virginmedia You are a set of robbing bastards. Give me a free trial, don’t let me cancel cos I don’t have a password cos you never gave me one, then charge me £114. You are conning scum, and your service is shite by the way. Sky must be shitting themselves.

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.

  • BeckyFirth76 Becky Firth (@BeckyFirth76) reported from Southowram, England

    @virginmedia I'm having issues deleting a device from the TV go app. It just doesn't do anything when I press replace. Please help!!!

  • gavcav1 gavcav (@gavcav1) reported from Dewsbury, England

    @virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.

  • Liamstead13 Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone

  • Liamstead13 Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if my router is not working how am I meant to make a phone call from a landline phone

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks

  • Bhamjee786 Mohammedbhamjee_ (@Bhamjee786) reported from Dewsbury, England

    Why do i still have 1 bar connection in my house @virginmedia fix up pls

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!

  • LennieThevan Lennie Thevan (@LennieThevan) reported from Huddersfield, England

    Thanks @virginmedia my wife is in floods of tears after speaking to an absolutely despicable man, a manager, called Chris who we believe is based in Edinburgh. A lengthy complaint will be put in about this. You just can’t treat your customers like shit, like this man did #bully

  • Crow666Steve Stevie Crow (@Crow666Steve) reported from Bradford, England

    @virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Real_Cazbarr 𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹 🎗️👩‍🦼🦻 (@Real_Cazbarr) reported

    Once again @virginmedia our internet is down as there is an issue in our area. When are you going to provide a reliable Internet connection? Absolutely fed up with your inferior internet and even worse customer service! So how long to fix THIS time?

  • 999reg Paul Reg 🌍 (@999reg) reported

    @virginmedia superhub just stopped working. Changed fuse and followed all advice still not working. Need replacement not an engineer visit but cannot do this - why?

  • Zuija12 Zuija (@Zuija12) reported

    @virginmedia have an intermittent issue that is affecting upload speeds and major packet loss. Been advised it was a local issue and should have been fixed over 24 hours ago can you please advise thank you.

  • adebradley Adrian Bradley (@adebradley) reported

    Who at @virginmedia thought that the 'your box is working just fine' light would be Magenta and 'your box has a problem' light should be flashing red.

  • ChrisHoskins1 Chris Hoskins (@ChrisHoskins1) reported

    @eddiemulh @virginmedia I get this sometimes, I discovered if you remove the HDMI lead before you reboot the box (replace it as it reboots) then it seems to fix the problem (usually)

  • lynne_holman Lynne Holman (@lynne_holman) reported

    @virginmedia I am not sure if I can answer all your questions as I am not the one with the problem but I will do my best.

  • leonkopite77 Leon Owen (@leonkopite77) reported

    @virginmedia My hub is upright and not blocked, I'm using internet 2 metres away and still very very poor. Sometimes I cannot watch recordings from other TiVo box because of slow internet, it's frustrating but I'm paying £75 a month and not getting the service I pay for.

  • leonkopite77 Leon Owen (@leonkopite77) reported

    @virginmedia No I am unable to, I have had engineer out, who replaced hub and worked ok for a couple of days but for last week it's been very intermittent and slow. I'm on top tier too so don't understand why my internet is useless.

  • mattybreckon Matt Breckon (@mattybreckon) reported

    @virginmedia I’ve called. There are no general service issues affecting my postcode. I’ve been using the online service checker. It confirms a connection issue. It has been like this on and off since the middle of the week.

  • Elizabethmounta Elizabeth mountain (@Elizabethmounta) reported

    @virginmedia I work from home and my son is in the middle of his GCSE exams so needs the internet. Every time I was put though to pre installation, the calls dropped as your phone lines weren’t working properly yesterday. Absolutely appalled with the service. I need the installation today!!!