Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS27, LS3, LS98 and LS9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 08/11/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Wakefield, Cleckheaton, Brighouse, Huddersfield, Liversedge, Dewsbury, Batley, Castleford and Mirfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomBradford Internet
United KingdomLeeds Internet
United KingdomLeeds TV
United KingdomWakefield Wi-fi
United KingdomWakefield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • fudino10 Gareth Futty (@fudino10) reported from Castleford, England

    @virginmedia Yes tried that no luck, been told there is a problem in our area again! Happens nearly every month. Getting fed up now every time I receive a letter from you it’s a price increase too.

  • heaton2111 John Heaton (@heaton2111) reported from Wakefield, England

    @virginmedia The service seems to have been interrupted again. Been fine all week.

  • bradfordbrownie BradfordBrownie (@bradfordbrownie) reported from Bradford, England

    @loftus2011 @virginmedia @SkyUK totally agree ive just had to get in touch to change one of my boxes again second time in three months problem is ive lost all my recordings last time and its going to be the same again

  • DanaiSapfo Danai-Sapfo Petraki (@DanaiSapfo) reported from Leeds, England

    Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!

  • heaton2111 John Heaton (@heaton2111) reported from Wakefield, England

    @virginmedia Thanks for response. It seems better this morning. All I needed to know is that it was a Virgin issue, not an issue with my hub.

  • fudino10 Gareth Futty (@fudino10) reported from Castleford, England

    @virginmedia They said they was dealing with the fault and was given no time scale. It’s just come back on now but over the last few days it keeps loosing signal for a few minutes then coming back on. Thanks for the reply.

  • SS_Sutty Mohammad Ishaq Khan (@SS_Sutty) reported from Trident, England

    @virginmedia I have been having intermittent disruptions of my broadband since Friday. Come on now get it sorted. I'm missing out on the finale of line of duty. 5 weeks of wait for you guys to **** it up. 🖕🖕

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...

  • drariba AribaIV (@drariba) reported from Leeds, England

    @virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!

  • NotRich5 Undisclosed Miz (@NotRich5) reported from Castleford, England

    @Barrage_Jeff @virginmedia Loads of people having same issues and they keep saying everything’s fine. Mines either cut off completely or running appallingly slowly

  • driffield107 wendy driffield (@driffield107) reported from Leeds, England

    @virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤

  • harryd20200 Haz (@harryd20200) reported from Wakefield, England

    @SpottedRothley Yeah mine has been on and off all week, sick of ringing them and listening to there excuses & engineer carnt call till Friday,asked for compo and the Indian advisor starts shouting at me. Unbelievable poor quality of staff at #virginmedia

  • craigs06 ¿craig? (@craigs06) reported from Wakefield, England

    @virginmedia Ran a test on the super hub itself. Its resolution to the Wi-Fi is to move close to it. Am 6 foot from it !

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!

  • LancasterHolmes Dan Lancaster-Holmes (@LancasterHolmes) reported from Rothwell, England

    To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.

  • drariba AribaIV (@drariba) reported from Leeds, England

    @virginmedia It's the broadband wireless service that is affected

  • IanWilsonB2A Ian Wilson (@IanWilsonB2A) reported from Collingham, England

    @virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia I just get connection error.... this service not available right now

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.

  • megsNewsome meg (@megsNewsome) reported from Gildersome, England

    @virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Goatmasterfunk Goatmasterfunk (@Goatmasterfunk) reported

    Why is @virginmedia 4G so shite? Is this true for @EE too? Terrible advert for both companies

  • KatieAT28 KatieA🇮🇪 (@KatieAT28) reported

    Gomo is down virgin media won’t answer their calls and I need both WiFi and my phone to work ffs

  • lorralaffs1 lorralaffs (@lorralaffs1) reported

    @virginmedia Yeah, it might be useful to actually tell the customer you have rescheduled the appointment you originally gave them so they know 🤷🏻

  • lorralaffs1 lorralaffs (@lorralaffs1) reported

    Waited in all morning +early afternoon for @virginmedia to call to install a faceplate....never showed.... Apparently they've rescheduled to next week. Thanks for letting me know #********

  • Mattbloke3 Mattbloke (@Mattbloke3) reported

    @virginmedia Our connection has been dropping in and out all day. I have reset the router 4 times. Your helpline is fairly useless as is the complaints line. It is near impossible to speak to a human. My wife eventually spoke to someone via Billing and they said it is an area problem

  • Marc_Burrows Marc Burrows (@Marc_Burrows) reported

    Well aren't @virginmedia and @O2 and their various "all in one 'Volt'" services just a pile of unjoined up crap. Not really a surprise but there we go. Looks like I'll be waiting a while to get all the "great" benefits.

  • acertaintasty A Certain Taste (@acertaintasty) reported

    @steevXIII @virginmedia I tried to cancel an install because we couldn't get an affordable exit from Sky (and was within my cooling off period) and I know my salesman didn't cancel the install because an engineer fitted the equipment outside my house when I was working.

  • TraceyA23259989 Tracey Adams (@TraceyA23259989) reported

    @virginmedia my husband has been on the phone to your call centre for over 4 hours & is still hanging on trying to resolve an issue which is not our fault. I’d be interested to hear your comments & whether you think this is good customer service?

  • nicolagrattan Nicola 💙🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@nicolagrattan) reported

    @virginmedia hello! All services are down and not showing any problems online?

  • davelay22 David Lay (@davelay22) reported

    @virginmedia Have you now stopped my internet service because I have been complaining?