Virgin Media Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS99, LS12, LS8, LS6 and LS13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Batley, Huddersfield, Wetherby, Normanton, Cleckheaton, Dewsbury, Wakefield, Ossett, Heckmondwike, Pontefract and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Bradford |
Internet | |
| Leeds |
Wi-fi | |
| Bradford |
||
| Batley |
Total Blackout | |
| Huddersfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Dave bell
(@bluemoonerdave) reported
from
Huddersfield, England
@virginmedia really frustrating evening, the internet is non existent then waited 20 minutes to get through on the phone only to be told nobody can help me fix this issue today! #SpoiltOurEvening
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Simon Jackson
(@sijackson77) reported
from
Dewsbury, England
@virginmedia been without broadband or TV for 3 days now. Your information line advises “ it’s a complex issue ...taking longer than expected”. I work from home, I NEED broadband for email, Skype and data access. It’s not bloody good enough!
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Mary-Ann 🔮
(@Ma_Loudie) reported
from
Huddersfield, England
@virginmedia I have no idea what a wired or wireless connection is honestly. I’ve phoned and have an engineer coming out but this keeps happening and it’s a bit shit.
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Anthony
(@AnthonyyBurke) reported
from
Wakefield, England
@virginmedia Hello my internet has gone down for some reason, I've *** a test on your service site, and no known issues. But on the virgin media hub says my internet (access denied)
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Jamie Gash
(@JamieGash3) reported
from
Wibsey, England
Never trust @virginmedia mobile in the uk they are full of shit
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Jack Clarkson
(@jacksplats) reported
from
Leeds, England
@virginmedia It’s okay I’ve terminated my contract as customer are very poor! 💩
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Mary-Ann 🔮
(@Ma_Loudie) reported
from
Huddersfield, England
Hi @virginmedia my internet is still not working and you have still not responded to me. Any help would be appreciated, thanks.
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Penny
(@penthemighty) reported
from
Leeds, England
@virginmedia you're still taking money out of our bank account after we cancelled our service in November, despite repeated calls. Dreadful customer service and no sign of a refund or stopping taking our money. Would like to raise an official complaint.
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Vegan_nick.h
(@nickholding01) reported
from
Leeds, England
@virginmedia That's where the problem started in the first place so absolutely no point ringing
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia I’ve just done another service test and says aware of fault on both tv and broadband and engineers are sorting it...I’ll wait and see what happens!thank you
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JamieUK
(@JamieLee76) reported
from
Leeds, England
@virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service
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Oliver Foggin
(@oliverfoggin) reported
from
Chapel Allerton, England
2 hours on the phone to Virgin Media because a family member “tried to help” and left my grandma’s account *****.
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Rich Kershaw
(@richk13) reported
from
Huddersfield, England
@virginmedia Continual drop-out our fibre broadband is getting really annoying now. Making it impossible to work from home. Help! @drawnbylight
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Jack Clarkson
(@jacksplats) reported
from
Guiseley, England
If your thinking of having internet with @virginmedia I would 100% urge you not to!!! Never works correctly and they just say sorry and credit you. #notgoodenough
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Danny™
(@IDanzoh) reported
from
Wakefield, England
@virginmedia I just want to know when the virgin engineer will be done messing with the electric box on my street I’m sure that’s the reason why it’s down
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TeamFury 🤴🏼
(@oliversmith66) reported
from
Leeds, England
@Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia If you keep calling me EVERY DAY on my landline and mobile telling me to ugrade my TIVO box I will have you done for harassment!!! You’ve already told me I have the newest box & it’s an error but your Indian call centre do not understand me!!! #complaint #harrassment
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Danny™
(@IDanzoh) reported
from
Wakefield, England
@virginmedia It says no known issue so no
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia hi,is there any reason why my service inc broadband is not working in WF14 area...done the online test and says no issues in area!not great when I pay £84 per month for the joy of your service 🙄
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Vegan_nick.h
(@nickholding01) reported
from
Wakefield, England
@virginmedia Just spoke to the rudest customer service advisor ever. Lost a customer. Cancelling. Prices are so expensive too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Dixon
(@Dylan_MUFC84) reported
@virginmedia I don’t have and pods or boosters. Think I need some because it’s none existent Got told every room would be full signal
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Obi One Two Three
(@ObiOneTwo3) reported
@rtenews Then virgin media interview a guy there with I think it was 7 or 9 kids and another on the way. Absolutely ridiculous going down to get a €50 voucher and you're having that many kids when you clearly can't afford them but making a nice amount on childrens benefit 🙄🙄🙄
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Nicki Boyle
(@NickiBoyle12) reported
@virginmedia No it arrived with no paperwork. Error code on box was ‘unable to locate hard drive’. Not working at all
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Alex
(@Alibabarrr) reported
@virginmedia Apprently so. But 52 days to install. Why sell a service that isnt ready??
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Taylor
(@TaylorG03) reported
@virginmedia Once again, no prepull team arrived to do the ground work at my property,the FIFTH time I was told they would arrive. 5th day with no TV, Broadband or phone. Called to cancel my subscription, absolute shambles @virginmedia. Back to @skytv #betterconnected
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Andy Newton
(@themightyred71) reported
@virginmedia Thanks for this. I'm not calling your pre install team again. I wasted time with them this morning and frankly they are hopeless. I was promised a resolution within 48hrs. If that doesn't happen, I'm cancelling immediately. This is a farce
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Obi One Two Three
(@ObiOneTwo3) reported
@Mickmac3210 @rtenews Then virgin media interview a guy there with I think it was 7 or 9 kids and another on the way. Absolutely ridiculous going down to get a €50 voucher and you're having that many kids when you clearly can't afford them but making a nice amount on childrens benefit 🙄🙄🙄
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JoT4ylor
(@jo_t4ylor) reported
@virginmedia I've had the same status for 12 days now, I have filed an online complaint but virgin are no longer responding to my emails. When I call you just give me the same status updates.
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adam
(@asmosel) reported
@virginmedia I have no broadband. When I've just checked it said to check back in 22 hours? Wtf, I need this for my security cameras and work.
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pand
(@pand237) reported
@virginmedia Too slow still!