Virgin Media Outage Report in Leeds, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Leeds come from postal codes LS8 , LS25 , LS99 , LS26 and LS9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Normanton, Huddersfield, Leeds, Wakefield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 hours ago |
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Wi-fi | 13 hours ago |
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Internet | 14 hours ago |
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Internet | 18 hours ago |
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Internet | 19 hours ago |
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Total Blackout | 20 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
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Ben Cropper (@croppersports) reported from Leeds, EnglandTerrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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andrew david pearson (@webbo999) reported from Dewsbury, England@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Mikey Hall (@Mikeyhall4) reported from Leeds, England@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
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Joanne Letremy (@DERocksOn) reported from Huddersfield, England@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
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PatsyT (@PatsyT31) reported from Fenay Bridge, England@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
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Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Calam Smithson (@CalamSmithson) reported from Garforth, EnglandNothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!
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Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England@virginmedia I have no Internet at home since Saturday. Please help
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CavershamPhysicsTutor (@CavershamCarl) reported@virginmedia Okay, I'm obviously not getting the best value for money then. So would your advice be for me to switch to a different provider when my current contract is up? It's a bit of a hassle, but from what you've said but it doesn't seem as though it's worth being a loyal customer.
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mark smith (@markducatismith) reported@virginmedia I have called the and was a pointless conversation with rude advisors who cut me off and resolved nothing
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char🖤 (@charlottenoble6) reported@EmmaHoyy @virginmedia Terrible customer service, glad I’m not with them
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Hiyaits Datree (@ohmygiddy1822au) reported@virginmedia Communicate. Follow up. Have a customer service line on 0800 number! So many hurdles and time wasting! Spent hours! 6 weeks now! #Crawley
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Andy Rossiter (@andy_rossiter76) reported@virginmedia nope, already been doing those and rebooted the super router. Its not only us but also people within the street also having issues for the past week.
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Elinor Lewis (@elinorrlewiss) reported@ratchford2k @virginmedia ******* terrible init
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Adam Curtis (@AdamCurtis8) reported@virginmedia I’m guessing no outage reported as people have used their 6 attempts allowed in a day
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Henry Taylor (@Tayl1Henry) reported@virginmedia Cabling work. Same issue as 2 months ago, will they fix it on the 21st....who knows
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Adam Curtis (@AdamCurtis8) reported@virginmedia I’ve now rang and raised as an issue
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Matt Johnson (@mattj_uk) reported@virginmedia I've done this, but this is an area fault. It needs the earlier fault from today reopening and an engineer coming back out. This is poor, guys.