Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Leeds, Bradford, Huddersfield, Wakefield, Pontefract, Dewsbury, and Cleckheaton.

City	Problem Type	Report Time
Batley	Internet	14 minutes ago
Normanton	Internet	4 hours ago
Batley	Internet	17 hours ago
Batley	Internet	1 day ago
Leeds	Total Blackout	1 day ago
Leeds	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  That Heaton Mess (@GavHeaton) reported 2 minutes ago from Wibsey, England

  @virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???

• 
  Richard Parker (@Ripark114) reported 2 minutes ago from Pannal, England

  @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

• 
  John Leeson (@Jp_Leeson) reported 3 minutes ago from Wibsey, England

  @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 3 minutes ago from Leeds, England

  @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

• 
  Michael Edwards (@MENorthAffinity) reported 3 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Padge 👌 (@AdamPagett3) reported 7 minutes ago from Featherstone, England

  @virginmedia @Virgin Terrible service

• 
  Andy Shelton (@SheltonAndy) reported 7 minutes ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

• 
  Lisa Lavelle (@Lisalav22) reported 9 minutes ago from Guiseley, England

  @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

• 
  Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported 11 minutes ago from Leeds, England

  @virginmedia why is it not working in LS12 area.

• 
  Lisa Lavelle (@Lisalav22) reported 25 minutes ago from Guiseley, England

  @virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 26 minutes ago from Leeds, England

  @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

• 
  anne l (@annie7hudds) reported 37 minutes ago from Fenay Bridge, England

  @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

• 
  Martin Lowrie (@ringroads) reported 40 minutes ago from Leeds, England

  @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

• 
  Padge 👌 (@AdamPagett3) reported 41 minutes ago from Wakefield, England

  @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

• 
  Guy Leech (@guyrleech) reported 50 minutes ago from Wakefield, England

  @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

• 
  Beau (@fastnodeceo) reported 50 minutes ago from Leeds, England

  @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

• 
  Matty Beswick (@bezzyboy88) reported 51 minutes ago from Leeds, England

  Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

• 
  Michael Collinson (@Mcollinson72) reported 54 minutes ago from Wakefield, England

  @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

• 
  Phil Turner (@philter66) reported 54 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  Rees (@Rees_2807) reported 58 minutes ago from Huddersfield, England

  @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mia (@miaKJKJ22) reported 5 minutes ago

  @entrustTMF @Gary1165 @virginmedia What issue are you having? I have yellow light flashing since yesterday. Their technical support is closed. Done troubleshooting and all and nothing.

• 
  G.Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported 8 minutes ago

  @virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail

• 
  Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported 9 minutes ago

  @virginmedia spoke to your customer service not long ago and the person couldn’t understand me. Why do you hire people that don’t understand basic English sorry to say. And your services are rubbish by the way, I will be cancelling

• 
  Queen Marie 21st👑❤ (@Mariexxxx21) reported 12 minutes ago

  @virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄

• 
  Monique Bissell (@Neek49) reported 14 minutes ago

  @virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise

• 
  AML (@angetoon) reported 15 minutes ago

  @rebecca_ryder21 @virginmedia I have been trying to get in touch did manage this morning their systems are down 😳

• 
  Ariel Online (@justarieldotcom) reported 16 minutes ago

  @NotEnoughTECH @virginmedia @virginmedia used to be one of if not the best broadband provider in the UK. They even won some customer service awards x years ago if i remember correctly. At one point everything just fell apart. Customer service became non existent, they started to treat customers unfairly and many other issues. I wonder what happened tbh🤔

• 
  Adrian Jones (@AdrianTJones) reported 16 minutes ago

  @virginmedia Where on your site do you list prices for existing customers once I’ve signed in,that link doesn’t take me to it. I just get view your offers and that says chat to us. 29 years a customer and I’m expected to 60% more for the same. Prices for new customers are clearly listed

• 
  Kathy Miller (@KathyMi25429227) reported 19 minutes ago

  @virginmedia WiFi cutting out twice today and in last 2 days. Inconvenient at best. Why? Postcode says no issues..

• 
  twocakesdakes (@2cakesdakes) reported 19 minutes ago

  @virginmedia why does your call centre phone me about 3 times a day then just hang up when I answer?