Virgin Media outages and service status in Leeds, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Leeds, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 10, 11:21 PM GMT+1.
- Internet (60%)
- Wi-fi (18%)
- Total Blackout (13%)
- E-mail (3%)
- Phone (3%)
- TV (2%)
The latest reports from users having issues in Leeds come from postal codes LS12 , LS8 , LS9 , LS14 , LS99 , LS25 , LS17 and LS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Dewsbury, Leeds, Wakefield, Bradford, Batley, Huddersfield, Normanton, Pontefract, and Cleckheaton.
| City | Problem Type | Report Time |
|---|---|---|
 Dewsbury
|
Internet | 6 hours ago |
|
Leeds
|
Internet | 2 days ago |
|
Dewsbury
|
Internet | 2 days ago |
|
Leeds
|
Internet | 2 days ago |
|
Wakefield
|
TV | 2 days ago |
|
Bradford
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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anne l (@annie7hudds) reported from Fenay Bridge, England@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Bam Bam (@SaffsAI) reported from Bradford, EnglandWhy companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Chris McCulloch (@Chm14Mc) reported from Wakefield, England@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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michael davies (@mikeydavies86uk) reported from Bradford, EnglandUseless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!
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Beau (@fastnodeceo) reported from Leeds, England@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Guy Leech (@guyrleech) reported from Wakefield, England@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia our service has gone off again - no tv or internet, appalling service.
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Tom Lawlor (@trlawlor) reported from Leeds, England@virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Roy (@badlydrawnroy) reported from Leeds, England@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Andy M (@AndyM50760310) reported from Dewsbury, England@virginmedia I can’t sign in with the original details. The email is no longer mine.
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Daryl Beaumont (@DarylBeaumont2) reported from Leeds, England@virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel
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Andrew English (@andy_english) reported from Dewsbury, England@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Michael Collinson (@Mcollinson72) reported from Wakefield, England@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven (@Steven12109) reported@virginmedia ....and as for your AI.... Who created that - it's nearly as bad as that repulsive Epstein Island like, owner of yours !
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Moderately Sarcastic (@ForkYeah07) reported@Chris44gUK @virginmedia Is that so? This is bad news ****
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Sam Stephens (@samstephens_96) reported@virginmedia please can you check your DMs? I have tried contacting your customer service on all other platforms with no avail
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Jeff Smith (@jeffsmithspurs) reported@virginmedia Hi I’m desperate to talk to someone regarding my broadband as it’s cancelling but I need it to continue. I cannot get through on WhatsApp, phone or through the chat. Can you help this is critical for me. I’m a long term customer and have been on hold for two days!
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Jess (@jseviour14) reported@virginmedia I am a new customer and your services are not turning on!! Cannot get through to anyone to speak to, I am thinking of cancelling and going back to my old provider
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Rob 👑 (@rob_king) reportedThis really is boring @virginmedia. I returned my kit on 26th April with your vendor (Yodel) per your instructions. It’s been stuck in there network and now you’ve charged me for it. Even though you can see I’ve sent it (I provided all the details to customer services on WhatsApp). I won’t be taking a credit, I’ll be disputing the charge. You have no right to charge me for the equipment when it’s with your courier and I have evidenced that to customer services.
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Carole Winter (@CaroleWinter) reported@virginmedia can you answer my call please. Been holding for over an hour. Your website does not resolve my issue of rubbish broadband
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SFB-Mod (@cycleprawn) reported@obbsie @virginmedia They are absolutely ****. Wouldn’t use them if they were free. They are dishonest and I wouldn’t trust them to run me a bath without cocking it up.
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Christopher Knibb (@chris_knibb) reportedDo not use @virginmedia Twitter - they are scammers. Spoke on the phone to VM call centre who said VM would never ask the questions this X account and the WhatsApp account they connect you with would ask. AVOID!!!!
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Dgjbear (@Dgjbear1) reported@virginmedia How do I direct message you? Gave up 90 mins on call waiting this morning to speak to your god awful customer service. Trying again now. 17 mins and counting Zoe!