Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Leeds, Cleckheaton, Wakefield, Normanton, Pontefract, Bradford, Dewsbury, and Castleford.

City	Problem Type	Report Time
Batley	Internet	3 hours ago
Batley	Internet	16 hours ago
Batley	Internet	16 hours ago
Batley	Internet	17 hours ago
Huddersfield	Internet	2 days ago
Batley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Jamie Whalley (@jamiewhalley87) reported 4 minutes ago from Wakefield, England

  @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

• 
  Andy Shelton (@SheltonAndy) reported 13 minutes ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

• 
  Rachel Hatfield (@rosiehat) reported 18 minutes ago from Wrose, England

  @vmbusiness Have we got any updates on this outage please? #Timeismoney #business

• 
  Richard Parker (@Ripark114) reported 21 minutes ago from Pannal, England

  @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

• 
  Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported 21 minutes ago from Huddersfield, England

  @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

• 
  Porrohman (@AndyHiggs1) reported 22 minutes ago from Huddersfield, England

  @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

• 
  Helen Rafferty 💙 (@HelenRaffTVN) reported 22 minutes ago from Shelf, England

  @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 24 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  Porrohman (@AndyHiggs1) reported 29 minutes ago from Huddersfield, England

  @sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 29 minutes ago from Garforth, England

  @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

• 
  Paul Waite (@plrw2010) reported 34 minutes ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Lisa Lavelle (@Lisalav22) reported 35 minutes ago from Guiseley, England

  @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

• 
  Matt Ward (@mattwillward) reported 38 minutes ago from Castleford, England

  @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

• 
  Nigel Jolly (@Nigel_BigNn) reported 46 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Mosaicmania (@francesktaylor) reported 50 minutes ago from Otley, England

  @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 56 minutes ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Vid (@vid_mitra8) reported 57 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

• 
  Andy M (@AndyM50760310) reported 58 minutes ago from Dewsbury, England

  @virginmedia I can’t sign in with the original details. The email is no longer mine.

• 
  Rebecca (@Bexwa) reported 58 minutes ago from Dewsbury, England

  @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

• 
  Aidan Carey (@Aidan1964) reported 58 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich Brady (@RichTigheBrady) reported 9 minutes ago

  @virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!

• 
  Wizz (@Wizz57058652) reported 10 minutes ago

  @OliverGMcManus @virginmedia ISP's have to fix it within 30 days or you can leave your contract without the early penalty. @Ofcom

• 
  Christian Schmeer (@cschmeer) reported 13 minutes ago

  @virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but is a weird spot as all my network connections run to the cupboard by the entrance.

• 
  Paul W Mitchell (@pwmcomms) reported 13 minutes ago

  Upgraded to new @virginmedia box. Wish I hadn't. Streaming requires more logins than before, main box has to be on elsewhere in the house to delete recordings and pushed all manner of crap shows. Off to look at alternatives

• 
  pedwards (@petepedwards) reported 17 minutes ago

  @OliverGMcManus @virginmedia They are on a separate network to most other providers so you can get a contract with someone like BT/Sky etc while Virgin dispute is sorted. Three also offer a 5g based home internet service that's dependent on mobile signal.

• 
  Sadie~Jane (@sadiejane29) reported 18 minutes ago

  @virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑

• 
  Richy (@MTFC_RIch) reported 23 minutes ago

  @OliverGMcManus @virginmedia Happened to me a few yrs ago. We had 3 wks outage, which they said was due to a part failing and would take 3 wks to get a new part. Left as soon as contract up and found a deal less than half what they were charging for same service

• 
  Jay (@Jason87r) reported 25 minutes ago

  @OliverGMcManus @virginmedia Contact ofcom or ombudsman as they have to show responsible attempts to fix the issue if not they need release from contract without penalty and they are also members of the telecoms auto compensation scheme so should be adding a certain amount of credit to ur bills

• 
  Fergal Hickey (@fergal_hickey) reported 25 minutes ago

  @VirginMediaIE Shocking Virgin Media Mobile. Can’t receive calls from Vodafone numbers for 6wks now. Now told it’s a widespread problem after being fobbed off for a month. Not good enough - VM should have been honest with subscribers and advised them but chose deceit instead

• 
  London leaver (@ross_biagini) reported 29 minutes ago

  @virginmedia my tv internet & phone are still not working in HP6