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Virgin Media outages and service status in Leeds, England

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Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Leeds, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 7, 11:37 AM GMT+1.
  • 58% Internet (58%)
  • 21% Wi-fi (21%)
  • 13% Total Blackout (13%)
  • 3% E-mail (3%)
  • 3% Phone (3%)
  • 2% TV (2%)

The latest reports from users having issues in Leeds come from postal codes LS8 , LS12 , LS14 , LS99 , LS25 , LS17 , LS9 and LS7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Wakefield, Huddersfield, Normanton, Pontefract, Dewsbury, and Cleckheaton.

CityProblem TypeReport Time
Leeds Internet 49 minutes ago
Batley Internet 11 hours ago
Batley Internet 16 hours ago
Batley Total Blackout 20 hours ago
Batley Total Blackout 24 hours ago
Bradford Wi-fi 1 day ago

Nearby cities with recent reports

Batley

16 recent signals

11 hours ago
Bradford

3 recent signals

1 day ago
Wakefield

1 recent signals

7 days ago
Huddersfield

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • fastnodeceo
    Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !

  • Andrewrigbygolf
    Andrew Rigby (@Andrewrigbygolf) reported from Guiseley, England

    @virginmedia is your contact us down? Trying to resolve a problem if someone can help.

  • Barry80901949
    Barry (@Barry80901949) reported from Bradford, England

    @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

  • Aidan1964
    Aidan Carey (@Aidan1964) reported from Wakefield, England

    @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

  • leedsfan91
    james Staniforth (@leedsfan91) reported from Leeds, England

    @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

  • SiDay14
    Simon Day (@SiDay14) reported from Dewsbury, England

    @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

  • jordfcs
    Jordan (@jordfcs) reported from Bradford, England

    @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

  • plrw2010
    Paul Waite (@plrw2010) reported from Leeds, England

    @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

  • AndyM50760310
    Andy M (@AndyM50760310) reported from Dewsbury, England

    @virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

  • khurambfd
    khuram (@khurambfd) reported from Bradford, England

    @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

  • Nigel_BigNn
    Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England

    @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • UKDan86
    Dan (@UKDan86) reported

    @loldiplo @virginmedia Every time you reply, it just further confirms that you truly are stupid. I don't talk to stupid people.

  • Selhurst1905
    David kirk (@Selhurst1905) reported

    @virginmedia @JuicyPolarBear Please mate contact @ virgin media 2 weeks not being able to access the app and your customer services just lie and fob me off. Not worked since I joined disgusting services

  • EdenPrime88
    AKW (@EdenPrime88) reported

    @virginmedia could you please reply to a complaint submitted for account 141321301 Area 02. The situation has gotten absolutely ridiculous

  • loldiplo
    Diplo (@loldiplo) reported

    . @virginmedia can you explain why your servers are down again. It’s pathetic constantly happening and conveniently falls on a bank holiday weekend so most of your customers will be without service for 2 days. Disgrace of a company.

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported

    @virginmedia Are there known issues in the se3 post code? Your service status page is also not working

  • PureSesh48
    Frank 🇬🇧 💎 (@PureSesh48) reported

    @grok how many times have I reported. Virgin media being down on this account?

  • Kathlee69436088
    Kathleen McCabe (@Kathlee69436088) reported

    @VirginMediaIE Workmen were digging outside last week (the same place as once before when they severed the virgin media line). Since then, our Internet service quality has been fluctuating with very low service at times. Working from home. Can you assist please?

  • m32925132
    Martin Murphy (@m32925132) reported

    @virginmedia I have emailed about my account asking for tv to be taken of for my internet usage to be changed no email no call and you take 200 from my account today shame on you horrible company shane on you!!!

  • gh0stmachinexo
    H ꙩlly 🌙 (@gh0stmachinexo) reported

    @virginmedia shocking service, I’ve tried to contact today as my broadband has been down since last night I’ve done all the steps and there is no way to book a service call. App says no issues then I do a test and it says intermittent issues please get this fixed !!!

  • JohnBolashello
    John Bolas (@JohnBolashello) reported

    @virginmedia Good morning, many thanks for your help! I didn’t realise I could do that!