Virgin Media outages and service status in Leeds, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Leeds, including 6 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 20, 5:01 PM GMT+1.
- Internet (44%)
- TV (27%)
- Wi-fi (17%)
- Total Blackout (8%)
- E-mail (2%)
- Phone (2%)
The latest reports from users having issues in Leeds come from postal codes LS12 , LS8 , LS99 , LS9 , LS14 , LS7 , LS17 and LS19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Cleckheaton, Leeds, Normanton, Wakefield, Bradford, Pontefract, Huddersfield, Dewsbury, and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Internet | 38 minutes ago |
|
Cleckheaton
|
Internet | 9 hours ago |
|
Leeds
|
Wi-fi | 10 hours ago |
|
Leeds
|
TV | 11 hours ago |
|
Normanton
|
Internet | 16 hours ago |
|
Wakefield
|
Internet | 22 hours ago |
Nearby cities with recent reports
13 recent signals
12 recent signals
6 recent signals
5 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am
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Phil Turner (@philter66) reported from Leeds, England@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Barry (@Barry80901949) reported from Bradford, England@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
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Bam Bam (@SaffsAI) reported from Bradford, EnglandWhy companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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Andrew Rigby (@Andrewrigbygolf) reported from Guiseley, England@virginmedia is your contact us down? Trying to resolve a problem if someone can help.
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Gav Leaf (@Gav_Leaf) reported from Castleford, England@virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.
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Paul Waite (@plrw2010) reported from Leeds, England@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Michael Collinson (@Mcollinson72) reported from Wakefield, EnglandSlow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!
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Padge 👌 (@AdamPagett3) reported from Wakefield, England@virginmedia That checker like my service doesn't work
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Chris Neal 💙 (@cgsneal) reported from Leeds, EnglandHey @virginmedia my broadband is not working. Are there any issues in the LS15 area?
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Jonny (@1972lovebug) reported from Burley in Wharfedale, England@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
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Martin Caine (@MartinCaine) reported from Huddersfield, England@virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?
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Vid (@vid_mitra8) reported from Leeds, EnglandVirgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
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maria (@mariaspears) reported from Huddersfield, England@virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan (@JordanPsych_) reported@virginmedia why am I still getting issues with your horrid internet? been almost 3 weeks and still no fix yet you're 'aware of the issues'
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Neil Willett (@neilontour) reported@virginmedia i have tried that several times before , i am away until friday and if when i get home its still not working properly i will try again , it happened a couple of months ago and they sent an engineer out, but by the time he arrived the service was working properly
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guygorilla (@guygorillacity) reported@Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.
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Chrissie (@Luv_Farmers) reported@Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected
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BigK (@KelvinFavell) reported@virginmedia is there an issue sending out a 360 upgrade box? Told it takes up to 7 days. It is now 12.
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Kelly Turner (@kellyj70) reported@virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.
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Swivel Eyed (@swiveleyed24) reported@Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.
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Howard Freeman (@rwfc236) reported@virginmedia Internet down again, TV Down last week, problems are happening too often to be comfortable, perhaps the time has come to review my provider, there are many companies who chase me, I have resisted so far, but these mounting issues are too much
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Στενδεκ (@stendec6) reported@virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.
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John Mercer (@Merse2506) reported@virginmedia After a week after transfer I still have no NETFLIX. They said 24 hours a week ago. I am a Kylie fanand have already missed promos and now going to miss the show promoted for the past few weeks. If i miss it i will never trust VM again.