Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS8, LS26, LS9, LS27, LS12, LS99 and LS17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Huddersfield, Batley, Shipley, Wakefield, Normanton, Liversedge, Pudsey, Wetherby, Cleckheaton, Dewsbury, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
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BEANZ
(@BeaNziBoi_) reported
from
Bradford, England
@virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)
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Naomi R Carlisle
(@Nomfosse2011) reported
from
Leeds, England
@virginmedia Hi,just called with a query.Said a text would be sent to get the conversation started I’ve received no text ... Help would be appreciated 😀
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed
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Gavin Rees Dance
(@gavinr77) reported
from
Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia Lol 😂 oh @virginmedia how you never fail to understand. I’ve gone over of this had 2 engineers to home a manager has been meaning to call me for 3-4 weeks
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia It’s gone down again 🤬- HD4 postcode
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Nick
(@MrNickWalker) reported
from
Leeds, England
@virginmedia Hi, no nothing listed but keeps slowing down.
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@LaurakBuzz @virginmedia Dito! I’ve been waiting for them to fix mine for around 2 months! Still waiting for a manager to call me back. Their customers service is despicable! They really don’t care but continue to take your money!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia absolute rubbish service - no internet again. This has been on and off for months, no use calling to be told to reset modem, what I want is a proper fix, paying for a service I’m not getting.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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Simon 🏆🏆🏆🏆
(@cleggy1966) reported
from
Huddersfield, England
@virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia
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Charles R
(@chazpr) reported
from
Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi there seems to be a sound issue with bt sport HD 1 just a ringing sound all other bt channels are fine
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out
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Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon G
(@Dark_Angel_Arus) reported
@virginmedia @KatherineMcKeen At leash she had it fixed. My 92 year old grandmother has had no phone line for 4 months. She relies on it for her emergency button. She has had a repair booked in at least 7 times. Each time, nobody turns up and the repair is cancelled 1 minute after ist start time. Disgusting!
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Kubes
(@kubes81) reported
@virginmedia Yeah no internet wired or wireless, those links say there are problems and there’s an engineer expected at 7pm - this is not ideal as I work from home and need to be online, is it a problem for just me or a wider problem?
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Tyla Evans
(@TylaEvans3) reported
@virginmedia I was on hold for 32 minutes and it said that you were experiencing technical issues and disconnected my call? Is anyone able to advise on how I should contact yourselves? It is an issue that needs addressing immediately and I don’t have all day to wait on hold
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Kevin
(@kja_chilli) reported
@virginmedia Morning I'm supposed to have a visit from 8-12 and I know that I have 1 hour left but the service I've received as a new customer so far has been absolutely terrible. If the engineer doesn't turn up I'll be forced to cancel my contract as I'm still within the cooling off period
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CFC CHRIS
(@chris_cfc_) reported
@virginmedia What good does complaing last time I had issues it took you 84 days to respond
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kat
(@KatherineMcKeen) reported
@Dark_Angel_Arus @virginmedia That’s awful 😥
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Bobby Booshay
(@bobbyleeswagga) reported
@virginmedia for 5 days straight I’ve been having internet trouble this is a joke and it’s takes 20 mins to get through every time i phone 😡😡😡😡
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KR@HFC1875
(@hibezzz) reported
@virginmedia Hi , he is an existing customer like myself with the same package , regarding the contact I’m not sure but I am in a contract and at no point did your operator ask me for £25 connection fee, the product was posted to me and I set it up myself,
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Chris Green
(@chrisgreen) reported
@virginmedia Well the latest call with your customer service team was another waste of time as well!
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Sue Mills
(@Jesshillcakes) reported
@TheLastLeg How bad Virgin Media is in keeping customer updated about outages and when service will resume. We have had no phone or internet since an outage on Wednesday and no site of an engineer until Saturday.