Virgin Media outages and service status in Leeds, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Leeds, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 10, 11:03 AM GMT+1.
- Internet (57%)
- Wi-fi (19%)
- TV (9%)
- E-mail (7%)
- Total Blackout (6%)
- Phone (3%)
The latest reports from users having issues in Leeds come from postal codes LS99 , LS8 , LS12 , LS9 , LS15 , LS7 , LS25 and LS11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Normanton, Bradford, Wakefield, Brighouse, Pontefract, Cleckheaton, Liversedge, Yeadon, Huddersfield, Castleford, Pudsey, and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 10 minutes ago |
|
Leeds
|
Wi-fi | 2 hours ago |
|
Leeds
|
Internet | 14 hours ago |
|
Batley
|
Internet | 14 hours ago |
|
Normanton
|
Internet | 14 hours ago |
|
Normanton
|
Internet | 14 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Will Gordon (@camelsbestmate) reported from Thorner, England@virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.
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Phil Turner (@philter66) reported from Leeds, England@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Guy Leech (@guyrleech) reported from Wakefield, England@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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Gav Leaf (@Gav_Leaf) reported from Castleford, England@virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Michael Collinson (@Mcollinson72) reported from Wakefield, EnglandWhat an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
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Sam Walker (@SamWalker03) reported from Leeds, England@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Andrew English (@andy_english) reported from Dewsbury, England@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Jonny (@1972lovebug) reported from Burley in Wharfedale, England@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
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Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England@virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine
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Barry (@Barry80901949) reported from Bradford, England@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
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Martin Caine (@MartinCaine) reported from Huddersfield, England@virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?
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Owen1257 (@owen1257) reported from Huddersfield, England@HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's
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That Heaton Mess (@GavHeaton) reported from Wibsey, England@virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'
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Phil Turner (@philter66) reported from Leeds, EnglandHi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Rees (@Rees_2807) reported from Huddersfield, England@virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt
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Porrohman (@AndyHiggs1) reported from Huddersfield, England@sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta
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Vid (@vid_mitra8) reported from Leeds, EnglandVirgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
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james Staniforth (@leedsfan91) reported from Leeds, England@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RY➖N (@RJNicholds) reported@Stsantek @virginmedia You’re not alone with this and I would urge @Ofcom to also investigate O2 on this also now they are a joint venture as similar case when trying to move provider when their service was not working. Did manage to resolve but had the same threats!
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Daithi (@daithigor) reportedI used to be able to cancel Virgin Media over email. I have the emails to prove it. The last time I tried to cancel over email I was told they "changed the system" and had to ring to cancel.
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Septimus McClonk (@clm2071) reportedAbsolutely appalling service from @virginmedia - haven't sent me the equipment you promised, the equipment you have sent is broken on arrival. And over half an hour waiting on chat and call to speak to someone. Absolute joke
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Mystic Falls (@Avat_it) reportedVirgin Media. Why is my wifi not working again 3rd time in three weeks
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snakes on a plane (@walliks) reported@dollDCFC @virginmedia @siemaiqbal Pish that's what 15 years of garbage internet pay for 1giga internet 🛜 and get about 300gig speeds through a lan cable on ps5 had a guy out last year with obviously a charge fee as usual what become useless as the guy couldn't even open the box outside
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Kai (@housecatkai) reported@whisperwoIf @virginmedia Easily the worst damn ISP here in the UK, I don’t miss them at all 🤢
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Christine💙 (@jaluch) reportedNo service at all from @virginMedia nobody to take responsibily for any problems, no manager to speak to its tough we dont care that the attitude.
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Alison Metcalfe (@cocowills) reported@virginmedia broadband down again!!PR2 area!!
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Keith A Pearson (@keithapearson) reported@MartinSLewis By far the worst company I've had the misfortune of dealing with in recent years. If Ofcom truly had any teeth, it'd ban Virgin Media from operating in our telecoms sector. A truly dreadful company.
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Jonathan Kirk (@doubledutch13) reported@virginmedia having been treated disgracefully just after my wife died I’m delight you are 28 000 000 lighter in the pocket. You were truly awful and I’ll never ever use you again. Ever. #youdeserveit #laughingnow