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Virgin Media outages and service status in Leeds, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Leeds, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 6, 11:50 AM GMT+1.
  • 65% Internet (65%)
  • 18% Wi-fi (18%)
  • 8% Total Blackout (8%)
  • 5% TV (5%)
  • 3% E-mail (3%)

The latest reports from users having issues in Leeds come from postal codes LS99 , LS14 , LS8 , LS6 , LS7 , LS12 , LS13 and LS11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 6: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Pontefract, Normanton, Bradford, Huddersfield, Yeadon, Cleckheaton, Wakefield, Brighouse, Liversedge, and Castleford.

CityProblem TypeReport Time
Leeds Internet 22 minutes ago
Batley Internet 44 minutes ago
Leeds Internet 4 hours ago
Batley Internet 4 hours ago
Leeds Internet 21 hours ago
Leeds Internet 1 day ago

Nearby cities with recent reports

Batley

7 recent signals

44 minutes ago
Pontefract

2 recent signals

2 days ago
Normanton

2 recent signals

3 days ago
Bradford

1 recent signals

5 days ago
Huddersfield

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less

  • AdamPagett3
    Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia That checker like my service doesn't work

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

  • mariaspears
    maria (@mariaspears) reported from Huddersfield, England

    @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

  • suellen2623
    sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • Chm14Mc
    Chris McCulloch (@Chm14Mc) reported from Wakefield, England

    @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

  • HelenRaffTVN
    Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England

    @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

  • GavHeaton
    That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

  • MartinCaine
    Martin Caine (@MartinCaine) reported from Huddersfield, England

    @virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?

  • fastnodeceo
    Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • SheltonAndy
    Andy Shelton (@SheltonAndy) reported from Heckmondwike, England

    Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

  • a8dullah_mulla
    Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England

    @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !

  • jamiewhalley87
    Jamie Whalley (@jamiewhalley87) reported from Wakefield, England

    @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

  • domburch
    Dom Burch ⤴️ (@domburch) reported from Bradford, England

    @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

  • ashleyhirst15
    Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • deangledhill
    Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

  • Gav_Leaf
    Gav Leaf (@Gav_Leaf) reported from Castleford, England

    @virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ravipal1214
    Ravi Pal (@ravipal1214) reported

    @virginmedia customer. Activated 24 July on Gig1. Nine days in: WiFi works in one floor of my house, upload is 40% below spec on router, I’ve been told I cannot order the equipment needed to fix it. 90 minutes on chat today produced a £5 offer and a suggestion that I cancel. Detail below. 🧵

  • helenmildenhall
    Helen Mildenhall (@helenmildenhall) reported

    @virginmedia I sent an email complaint to Virgin Media on behalf of my late father’s estate about his Virgin Media account, then got a reply from the O2 resolution team addressed to my father not me saying they can’t find his O2 account - but it was Virgin Media.

  • GW_Mktg
    GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported

    @MartinSLewis Well, @virginmedia pretty useless at fixing their service too. Broadband down as we speak!

  • davidclbyrne
    David Byrne (@davidclbyrne) reported

    No work phone for 3 weeks, Over 20 calls to “Customer Service”, AI that doesn’t work, Technical support that doesn’t work, Incompetence at a level impossible to describe, And no call back since Monday. I’ve had same number for 32 years-until I went to @virginmedia

  • raydwatts
    Raymond Watts (@raydwatts) reported

    @virginmedia you are being complete **** again. An intermittent service for vthe past week with no resolution, no compensation and no hope of ever getting the internet we are being charged for 🤬🤬🤬

  • DrealSMAK
    Militia Matt (@DrealSMAK) reported

    @PaulTurner140 @virginmedia Oh I know this. I did DM and they’ve given some instructions. If those don’t work I’ll be gone. Can’t be paying for rubbish service

  • iainsykes2014
    Iain Sykes (@iainsykes2014) reported

    @virginmedia appalling service, since I logged a complaint over a week ago, no one has responded at all. I even messaged you via X and the conversation on your side has run dry.

  • Gagabids
    Clare B (@Gagabids) reported

    We've had no Prime for 3 days, what is the issue? @virginmedia

  • SimmO73_
    Craig (@SimmO73_) reported

    Has anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia

  • JayBee58963922
    JayBee (@JayBee58963922) reported

    Just had a call from supposedly Virgin Media, saying that there was a technical problem on the line, making my voice go all slowly on calls. Wow ! Really . Of course I fell for that. NOT ! What next, make me talk backwards ? Keep aware folks.