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Virgin Media outages and service status in Leeds, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Leeds, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 28, 6:00 AM GMT+1.
  • 50% Internet (50%)
  • 25% TV (25%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Leeds come from postal codes LS12 , LS99 , LS8 , LS6 , LS14 , LS9 , LS7 and LS17 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Huddersfield, Pontefract, Wakefield, Leeds, Normanton, Cleckheaton, Dewsbury, and Castleford.

CityProblem TypeReport Time
Batley Internet 3 hours ago
Bradford Internet 9 hours ago
Batley Wi-fi 10 hours ago
Bradford Internet 11 hours ago
Huddersfield Wi-fi 1 day ago
Pontefract Wi-fi 1 day ago

Nearby cities with recent reports

Batley

18 recent signals

3 hours ago
Wakefield

5 recent signals

2 days ago
Bradford

4 recent signals

9 hours ago
Huddersfield

2 recent signals

1 day ago
Pontefract

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Yamusenghore
    Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England

    @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

  • fastnodeceo
    Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • ThomasGaddPhoto
    Thomas Gadd (@ThomasGaddPhoto) reported from Wrose, England

    @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

  • downhamdn
    denise downham (@downhamdn) reported from Great and Little Preston, England

    @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

  • bcbradio
    BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

  • jordfcs
    Jordan (@jordfcs) reported from Bradford, England

    @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

  • annie7hudds
    anne l (@annie7hudds) reported from Fenay Bridge, England

    @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

  • cgsneal
    Chris Neal 💙 (@cgsneal) reported from Leeds, England

    Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

  • khurambfd
    khuram (@khurambfd) reported from Bradford, England

    @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

  • PennineHR
    Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • badlydrawnroy
    Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

  • vid_mitra8
    Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • suellen2623
    sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • 63Syd
    Syd MC (@63Syd) reported from Huddersfield, England

    @virginmedia Logged in first time and no problems but since then I get this screen

  • francesktaylor
    Mosaicmania (@francesktaylor) reported from Otley, England

    @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithClarke1
    Bern 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KeithClarke1) reported

    @JamieGBarry @virginmedia I managed to negotiate a pretty good deal with Virgin. Not quite a new customer deal but pretty good.

  • nottslad2
    nottslad (@nottslad2) reported

    @JamieGBarry @virginmedia Same here, customer over 30 years, bill up £55,rang them got a £10 of, no way can I pay that. Loyalty means nothing to them.

  • ShaneGreen1980
    Greeno (@ShaneGreen1980) reported

    @JamieGBarry @virginmedia You literally have to change to your partner's name get new contract,and cancel old one every 18 months,it's a joke ,no loyalty at all!

  • Lfc93Werb
    werb (@Lfc93Werb) reported

    @virginmedia @PeteUK7 Chatting ****. My credit rating got destroyed after I left O2 and they sorted all the paperwork then years later a mistake on their end had them deciding I hadn't and they invented a debt and solid it to a debt company. All phone companies are massive scam artists

  • noelle_nole1
    Noëlle Ombre de la Rue (@noelle_nole1) reported

    @PeteUK7 @virginmedia The most frustrating for me was trying to cancel my husband’s mobile phone contract. In the end I lost it and told them they could sue his estate. As if by magic a supervisor appeared and sorted it out.

  • GrahamCompton
    🇬🇧 FI is awesome 😎 (@GrahamCompton) reported

    @JamieGBarry @virginmedia Leave. Send back the equipment at their cost. Get your partner to order a new contract via a comparison site. Claim cashback. Been there, done that. Totally nuts customer service by Virgin.

  • DermotHayes7
    Dermot Hayes (@DermotHayes7) reported

    @ODonnellDale I have virgin media broadband and TV and have no issues with it at all

  • kerriknibbs
    Kerri Knibbs (@kerriknibbs) reported

    @Grumpus04164070 @PeteUK7 @virginmedia Different company but similar issue. Was asked when I wanted my late husband’s acc to cease. Went ballistic. I didn’t “want” & you don’t use the term “cease” in death. Became a long saga.

  • sally3246
    sally3246 (@sally3246) reported

    @virginmedia been holding on for help 25 mins! Help needed to Log in to my 2 apps please! It wants me to link 2 accounts (media & mobile) but I no longer have a mobike account with you, so I’m locked out!

  • CryptoVecna
    Saviour (@CryptoVecna) reported

    @JamieGBarry @virginmedia And how would this be funded exactly? What a stupid take. Let's get free food too, and electric and gas... And petrol because I have to drive to work