Virgin Media Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS11, LS27, LS3, LS98, LS9 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Dewsbury, Huddersfield, Mirfield, Wakefield, Liversedge, Batley, Shipley, Brighouse, Cleckheaton, Heckmondwike, Castleford and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Phone | |
| Leeds |
Total Blackout | |
| Bradford |
Wi-fi | |
| Dewsbury |
Internet | |
| Leeds |
Internet | |
| Huddersfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Mohammedbhamjee_
(@Bhamjee786) reported
from
Dewsbury, England
Why do i still have 1 bar connection in my house @virginmedia fix up pls
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Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
Thanks @virginmedia my wife is in floods of tears after speaking to an absolutely despicable man, a manager, called Chris who we believe is based in Edinburgh. A lengthy complaint will be put in about this. You just can’t treat your customers like shit, like this man did #bully
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
@virginmedia You are a set of robbing bastards. Give me a free trial, don’t let me cancel cos I don’t have a password cos you never gave me one, then charge me £114. You are conning scum, and your service is shite by the way. Sky must be shitting themselves.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia I'm having issues deleting a device from the TV go app. It just doesn't do anything when I press replace. Please help!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca swain
(@Rebeccaswain10) reported
@channell_lisa @virginmedia It’s dreadful. Wishing we had never changed. Can’t believe there is such a delay on booster. Other companies are able to offer their complete services so why not @virginmedia. 😡😡
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sadaf yusufzai
(@SadafYusufzai) reported
@virginmedia You guys are useless! Disgusting service
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Kevin Cairney
(@Ketleywho) reported
@virginmedia @virginmedia Is there any upload speed issues going on as I've been experiencing this for a while now. I even told the VMedia person who gave me a new contract but said just keep an eye on it. Tonight was only 1.5 and should be well over 30. KA12 area disappointing
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Mickfish
(@M_Thomas77) reported
@virginmedia arranged for someone to collect my broadband box from old home. Didn't show up. Ordered the return package kit not once, not twice, but three times - didn't show up. £40 late return charge because of your incompetence. And now broadband is down in my new home 1/2
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AVH
(@Ahveed87) reported
@virginmedia network is down again. Why ?
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gary nelson*
(@nellygaz) reported
from
Hamilton, Scotland
@virginmedia buzzing coming from the box at the wall thought it was coming from TV but was getting louder and was at the wall were cables come in. Anyone else had this problem? Buzzing stopped when turned off at the mains.
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Lisa Channell
(@channell_lisa) reported
from
Bournemouth, England
@Rebeccaswain10 @virginmedia Is it really that bad? X
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jay grinder84
(@JGrinder84) reported
@virginmedia It was my dad and was a voice message like an idiot he called it back they said my ip was comprised im just checking if that’s the case can u guys change it if I call u?
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Dune
(@DuneWalkerz) reported
@virginmedia Oh look at that it's down again for **** sake stop dropping the ball
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice