Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS25, LS11, LS6, LS8, LS14, LS10, LS12 and LS99.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Dewsbury, Normanton, Bradford, Heckmondwike, Huddersfield, Wakefield, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Batley |
Internet | |
| Dewsbury |
TV | |
| Batley |
Internet | |
| Normanton |
Internet | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
@vmbusiness this service is pathetic been on hold for 45 minutes
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Thompson
(@mickscreams2112) reported
@virginmedia @SkyHelpTeam @skytv Thanks Virgin Media will be talking to you guys next week! Over 30yrs a Sky customer and not even a reply here! Says so much about the company in 2022 and a total lack of any customer care and they should be ashamed!
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Callum Atwal ☬
(@_catwal) reported
@dsignet @virginmedia Yep good shout. Currently on hold with virgin to see what they can do, otherwise will pursue this path. Horrible business practice
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ScReWlOoSe 🤪
(@ConorTheBrit) reported
@virginmedia Still no connection. Been this way since around 11:00 this morning, expected fix by 21:10. Not blaming @virginmedia as you probably have a lot of guys out there trying to fix issues caused by the storm. 👍
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Jules&IainWilson
(@JueIainWilson) reported
@virginmedia you should be ashamed of your call time, speaking 22 minutes to someone to cancel an account due to a death and now still on and waiting ... so distressing 😡
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Lame Badman
(@LiamTheGoodman) reported
Can't even watch online lectures anymore because of the state of @virginmedia. Please fix my internet, folks :(
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Pooja Mehra
(@poojaa_mehra) reported
@virginmedia Hi, no, I didn’t agree to the new deal. I’ve an 18 month contract till June. The price change happened start of this year and the support staff agreed that it was a mistake and said that they’ll apply the discount. I’ve been overcharged in Jan and Feb.
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Asten Regis
(@AstenRegis) reported
@QioDeGrate @virginmedia Yeah exactly. I’ve never had a company send me a receipt for the service and price be incorrect and then refuse to send the correct receipt. Terrible customer service!
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Shorty
(@HellsGerbil) reported
@virginmedia Why does Virgin make it so difficult to contact its customer services? Been trying to close my account for a month and have made no progress despite calls, letters, complaint submissions. Probably the worst customer experience I have had from any broadband company.
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Lizzie Rynne 💙
(@_MMaritima) reported
@rainworthgord @virginmedia I'll give it a try! I just want to now why a person on a new contract here will get a my deal for £27 a month when I as a loyal customer who has been signed up for FIVE years now will pay £37 a month. This sort of rubbish has now been banned for insurance policies.
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Rafael Schacter
(@RafaelSchacter) reported
And now to top of my issues with Virgin Atlantic, I just found out that @virginmedia have been charging my elderly parents, both in their 80s, for broadband and tv THAT WE CANCELLED IN AUGUST. And can you email them? No you can't. Only over the phone which is obviously an (1