Virgin Media

Virgin Media Outage Report in Leeds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS12, LS8, LS6, LS14 and LS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 01/28/2026 12:10

January 28: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Normanton, Huddersfield, Batley, Wakefield, Dewsbury, Bradford, Heckmondwike, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse and Liversedge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomNormanton Wi-fi
United KingdomHuddersfield Wi-fi
United KingdomBatley Wi-fi
United KingdomLeeds Wi-fi
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Gingernuts73 Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported from Huddersfield, England

    Anyone else having an issue with @virginmedia WiFi?

  • AndyM50760310 Andy M (@AndyM50760310) reported from Dewsbury, England

    @virginmedia I can’t sign in with the original details. The email is no longer mine.

  • mariemillward Marie MIllward (@mariemillward) reported from Leeds, England

    @GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.

  • Daddie_Sy Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England

    @virginmedia why is it not working in LS12 area.

  • mmwgreen GARFORTH WHITES WAKEY 1970 ALAW (@mmwgreen) reported from Kippax, England

    @virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏

  • cgsneal Chris Neal 💙 (@cgsneal) reported from Leeds, England

    Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

  • kaw7676 Karen Walsh (@kaw7676) reported from Normanton, England

    @virginmedia it’s impossible to contact them with a complaint if you aren’t a customer.

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.

  • PhilSingh_com Phil Singh (@PhilSingh_com) reported from Bradford, England

    @virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁

  • Andrewrigbygolf Andrew Rigby (@Andrewrigbygolf) reported from Guiseley, England

    @virginmedia is your contact us down? Trying to resolve a problem if someone can help.

  • AndyM50760310 Andy M (@AndyM50760310) reported from Dewsbury, England

    @virginmedia Help please. Tried to resolve wirh 3 members of your overseas Call Centre and was promised a call back. I can’t access my account.

  • EJJFoster Ed Foster (@EJJFoster) reported from Wakefield, England

    @virginmedia hi is there an issue in wakefield with the broadband? It has been off all afternoon. Constantly on the blink!!

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.

  • chirpyfrances Chirpy Frances (@chirpyfrances) reported from Wakefield, England

    Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.

  • AndyM50760310 Andy M (@AndyM50760310) reported from Dewsbury, England

    @virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.

  • EJJFoster Ed Foster (@EJJFoster) reported from Wakefield, England

    @virginmedia I have tried the status but its saying the service is fine. Yet all the people on out estate are complaining they cannot get onto Virgin internet. We cannot book an engineer as isolating. Why is it constantly broken or speeds so slow?

  • owen1257 Owen1257 (@owen1257) reported from Huddersfield, England

    @HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's

  • djt81 Dave (@djt81) reported from Leeds, England

    @virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'

  • mariemillward Marie MIllward (@mariemillward) reported from Leeds, England

    @GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeanneIsCr4zy 🦋Leanne🦋 (@LeanneIsCr4zy) reported

    i sick to death of this happening @virginmedia hanging up an disconnecting me when they try to deal with having a new router sent out an they never get back in touch with me and nothing :(

  • RichmondpPaul Paul Richmond (@RichmondpPaul) reported

    @virginmedia Yes they said on Friday it might be fixed tomorrow just really poor I work in the industry and can’t understand what is taking so long?

  • ViaTowerBridge 𝐹𝒾𝓍𝒾𝑒 𝒞𝓎𝒸𝓁𝒾𝓈𝓉 🚴‍♂️+🌉 (@ViaTowerBridge) reported

    @virginmedia It' been unstable for the last few days, but really played up last night and seems to have done something to the box… Maybe it's switched off the Wi-Fi transmitting, I really don't know. Cable connection works fine now.

  • WakefieldMadMan Adam 'RDL' (@WakefieldMadMan) reported

    @virginmedia hi, I'm currently in Manchester phonr says it has 5g signal, but mobile data doesn't work at all, have to select 4G from network connections on my Galaxy A32 5G phone :(

  • PeaDubyah persona non grata (@PeaDubyah) reported

    @virginmedia no broadband for a week, recorded message on help line acknowledging but no solution, 30 mins waiting for customer service who say I’ll still be charged. You are breaching your terms and I will withhold payment until I speak to someone who can help

  • Rachel_Hawe The Dyslexic Reader (@Rachel_Hawe) reported

    @EliteOfJustOkay @VirginMediaIE Calling 353 1 245 8000 confirmed our virgin media broadband will be down till 4pm today

  • anyavictoria_ Anya Hodgkinson (@anyavictoria_) reported

    @virginmedia me and my housemate have had no wifi for a week now, our landlord has said it’s a problem in the area but we’ve had no confirmation of how long this will be, We are uni students and running out of data to complete work, clarendon park Leicester

  • cazjarvis1 Caroline (@cazjarvis1) reported

    @virginmedia is there currently an outage in Poole?

  • hadleyogarro certified rooftop boy. (@hadleyogarro) reported

    Big big 2021 and I have to use an Ethernet cable to get the strongest internet signal in my room? Bun Virgin Media. I’ve had enough.

  • Ricker666 Richard (@Ricker666) reported

    @TomMessett @virginmedia Yeah not great at all. Convinced the only reason they were so helpful to me when I cancelled was because I was moving to an area they don't service.