Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS25, LS10, LS12, LS99, LS8, LS14 and LS19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 01/10/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Bradford, Leeds, Wakefield, Normanton, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Elland.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Wi-fi
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomHuddersfield Total Blackout
United KingdomBatley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • 74Scottclarke scott (@74Scottclarke) reported from Wakefield, England

    @virginmedia customer services an absolute joke they will not take notice on messenger & insist I follow there instructions on booster that they sent yesterday

  • shellbennett Michelle B (@shellbennett) reported from Huddersfield, England

    If you're trying to watch via red button on Virgin media you can watch on a tablet via Sky Sports app. Use your VM account login via the Virgin Media UK login option on Sky Sports app login #htafc

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia Which was lies on the onset I was on the phone at one point 5 hours of calls was made by me call virgin media customer service.... no one offered a call back once!

  • josephhtfc13 Joseph Hardcastle (@josephhtfc13) reported from Huddersfield, England

    @virginmedia @kempsapey It’s not working , sort it out

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia No I submitted a complaint form yesterday but I’m unsure if it was sent. I never received a ref number so I do doubt if it submitted successfully,

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia @virgin @richardbranson @BBCWatchdog Yet again virgin media has Reneged on a promise! I was assured that someone was going to call me back today at 11 o’clock and now at the time of typing this it’s 1:10 customer service is nil! All they want is my money.

  • adamptr92 Adam Potter (@adamptr92) reported from Gildersome, England

    @BBCWatchdog Virgin Media - great when it works, and super quick. However, lots of outage, awful customer service and no form of compensation for prolonged loss of service despite promises. I will not be renewing at the end of the contract!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia You expect me to pay £70+ per month on the dot or you’ll cut me off... if I complain about lack of internet and tv people at virgin media drag their backsides not to help or compensate us customers when it goes horribly wrong but you’ll demand to be paid in full every month !!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginnightmare @virginmedia I’ve gone to @BBCWatchdog you should do too! And the more of @virginmedia customers complain they might have to actually do something! And to stop their so called customer services lies! They need to held accountable for what they do and in many cases don’t do.

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Gildersome, England

    @virginmedia I have attempted to do this, but due to my internet connection being down, I was unable to talk to anyone

  • Chris_Johnson85 Chris Johnson (@Chris_Johnson85) reported from Leeds, England

    @virginmedia Yes both wired and wireless items are not working. I have rebooted the router and it makes no difference im still on hold as well we are now hitting the 45 minute mark!!

  • JulzMTaylor Julia Taylor (@JulzMTaylor) reported from Huddersfield, England

    Anyone else in #Huddersfield having problems with their #VirginMedia @virginmedia

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!

  • James1Nemeth James Nemeth (@James1Nemeth) reported from Leeds, England

    @virginmedia 2nd weekend in a row where there is a problem in my area with the Internet! This is ridiculous

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia And this is how you can get away with blue murder because it not consecutive interruptions but in my case it was in September and you move the parameters to suite your statistics even when I complained that my entire weekend with out internet and limited tv service

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia You talk about SLA what about telling and training your staff about SLA and not to blatantly lie to customers in order to end and move on to the next customer... why can’t you lt do that! Instead of pontificate to me as a customer on SLA guidelines!

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Gildersome, England

    @virginmedia I have tried everything when it comes to the connection, this is an SNR issue at the exchange meaning my internet intermittently fails. I have been told there is nothing I can do to restore my internet connection apart from getting my internet from another provider

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Gildersome, England

    @virginmedia There is an SNR issue in my area,been going on since May, logged a complaint or two in regards to the matter, and it still goes down. Customer service team don't seem to care about it and just tell me to sit and wait for it to come up. Nothing they can do help me. 😠😠

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jonesy_ni Alan Jones (@jonesy_ni) reported

    @badassscotsman @macavanagh @virginmedia Problem started early this morning so you probably due around £1

  • suppaboris Jesus of Suburbia (@suppaboris) reported

    yo @virginmedia fix your ****, ive spent all day trying to figure out a way around your outage and spent ages changing everyones devices DNS in the house

  • Charlie88662254 Charlie Roche (@Charlie88662254) reported

    @virginmedia Hi, I managed to get through to customer support, but because I couldn't give them my account number or landline (because MyVirginMedia is down) the idiot refused to help me and then hung up on me. Is this acceptable to you?

  • edys129 Ed Carter (@edys129) reported

    @TheClaymoreNTTV @virginmedia Seen this issue for quite a few streamers with Virgin media. Hope it gets fixed soon!

  • jasonkneen Jason Kneen (@jasonkneen) reported

    @HanSolonoid @virginmedia I basically doing what I like to call a "Ronseal" tweet which is to say "Exactly what is says on the tin" In this case what I was saying was "You need to fix this and fast". In other words, I was saying I need them to really fix this problem ASAP. I can draw a diagram?

  • Deppresso Deppresso (@Deppresso) reported

    @Maverick2405 @StevenNott @virginmedia You're 100% correct. I had partial service for 5 weeks, not a penny from them., then they increased my bill £20 for good measure.👍

  • ahingora22 Anisa Hingora (@ahingora22) reported

    @virginmedia Why are you guys charging us so expensive bills when you can’t provide a adequate service. Wth. At this point your losing customers.

  • PMH58 P M Hillman (@PMH58) reported

    @virginmedia @Viperlization Have you tried contacting customer support? They won't be able to help but you'll get a taste of your own medicine.

  • hugo_perry14 Hugo Perry (@hugo_perry14) reported

    @virginmedia Two extended periods of downtime today. Virgin 4g down at the same time. You charge a pretty penny for a service which when works is great but when all connectivity goes is beyond substandard. I hope you think hard and compensate those who have experienced no service.

  • Vicky_6780 Vicky 💜 (@Vicky_6780) reported

    I need #virginmedia to hurry up and fix their problems-I can’t watch anything without WiFi!