Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Batley, Huddersfield, Normanton, Wakefield, Brighouse, Pontefract, Cleckheaton, Liversedge, Yeadon, Castleford, and Pudsey.

City	Problem Type	Report Time
Bradford	Total Blackout	15 hours ago
Leeds	Total Blackout	16 hours ago
Batley	Wi-fi	18 hours ago
Huddersfield	Total Blackout	21 hours ago
Leeds	Internet	21 hours ago
Batley	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Paul Waite (@plrw2010) reported 7 minutes ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 19 minutes ago from Leeds, England

  @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

• 
  Michael Collinson (@Mcollinson72) reported 28 minutes ago from Wakefield, England

  @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

• 
  Lisa Lavelle (@Lisalav22) reported 29 minutes ago from Guiseley, England

  @virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening

• 
  Guy Leech (@guyrleech) reported 31 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

• 
  Martin Caine (@MartinCaine) reported 32 minutes ago from Huddersfield, England

  @virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 33 minutes ago from Garforth, England

  @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

• 
  Daryl Beaumont (@DarylBeaumont2) reported 35 minutes ago from Leeds, England

  @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

• 
  Barry (@Barry80901949) reported 36 minutes ago from Bradford, England

  @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

• 
  Guy Leech (@guyrleech) reported 37 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  Michael Edwards (@MENorthAffinity) reported 37 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Phil Turner (@philter66) reported 41 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  That Heaton Mess (@GavHeaton) reported 45 minutes ago from Wibsey, England

  @virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???

• 
  Chris Neal 💙 (@cgsneal) reported 45 minutes ago from Leeds, England

  Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

• 
  Tom Lawlor (@trlawlor) reported 46 minutes ago from Leeds, England

  @virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.

• 
  Thomas Gadd (@ThomasGaddPhoto) reported 49 minutes ago from Wrose, England

  @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

• 
  Gav Leaf (@Gav_Leaf) reported 49 minutes ago from Castleford, England

  Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

• 
  Aidan Carey (@Aidan1964) reported 54 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Matty Beswick (@bezzyboy88) reported 55 minutes ago from Leeds, England

  Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

• 
  anne l (@annie7hudds) reported 57 minutes ago from Fenay Bridge, England

  @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Howard Borrington (@Howard1963OT) reported 2 minutes ago

  @JasonAlderwick @richardbranson Confusing though it is Jason, Richard Branson has never owned Virgin Media. He held a minority stake of roughly 10% and licensed the Virgin brand name to the business until the company was bought out by Liberty Global in 2013.

• 
  Duke Dusk (@TheDukeDusk) reported 4 minutes ago

  My WiFi still down its been a whole *** day What is their problem 💔💔💔 Virgin media + o2 you're **** m8 fix your ******* wifi and TV services 🙏 I don't want to be ******* lectured for doing nothing productive

• 
  Helen Brown (@helen_brown65) reported 6 minutes ago

  @virginmedia please sort out the broadband issue in CT17 9NB. Absolutely unacceptable service. Will be changing providers if not fixed by this afternoon !!!

• 
  Stevie K (@the_k_bizzle) reported 9 minutes ago

  @virginmedia Billing system apparently down but you've took a double payment from my bank card. If its reflected on my account fine, but customer service can't help as theyve got issues and online shows "Something went wrong"

• 
  Samet (@Samet_UK) reported 9 minutes ago

  @virginmedia The Wi-Fi hasn’t been working since 1 a.m. It says there’s an outage in the area, but I can’t reach customer service either. There still haven’t been any further updates. There’s no information about when it will be fixed or what’s going on.

• 
  David Owens (@DavidOw38948049) reported 12 minutes ago

  @virginmedia Tried without anything in return All it asks for is your 9 digit number time and time again and your order number , or looking to join then repeats I am NOT a customer and do NOT want to join I want Virgin to remove your unused broadband box from outside of my home

• 
  Robert Wells (@RobertWells2013) reported 13 minutes ago

  @virginmedia sent you a PM regarding a broken cabinet box in my area.

• 
  What would Ash do ? (@posivisionary) reported 14 minutes ago

  @virginmedia broadband down AGAIN. Since last night and still not fixed. Come on now !!!!

• 
  Dave or David (@Borgbunny) reported 15 minutes ago

  @virginmedia could you give us more information as to why the predicted time of resolution for fixing the service outage in Kent is 8pm tonight? Does it take that long to really reboot everything?

• 
  Steven Byrne (@Lavelle250187) reported 17 minutes ago

  @virginmedia Your service is disgraceful. I joined less than a month ago and my internet has already failed twice. 1st time it was down for 3 days, now it’s been 2 days and could be a week. I want to leave your awful service, but you won’t let me. This is not what was promised!