Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Pontefract, Wakefield, Batley, Huddersfield, Bradford, Leeds, Dewsbury, Castleford, Cleckheaton, and Normanton.

City	Problem Type	Report Time
Pontefract	Internet	4 hours ago
Wakefield	E-mail	11 hours ago
Batley	Internet	16 hours ago
Huddersfield	TV	1 day ago
Bradford	TV	2 days ago
Huddersfield	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported 2 minutes ago from Leeds, England

  @virginmedia why is it not working in LS12 area.

• 
  michael davies (@mikeydavies86uk) reported 4 minutes ago from Bradford, England

  Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

• 
  Sam Walker (@SamWalker03) reported 4 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  Gareth Smith 🇬🇧 (@Gstraitz) reported 6 minutes ago from Leeds, England

  @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

• 
  Guy Leech (@guyrleech) reported 10 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  Hoppywba (@hoppywba) reported 10 minutes ago from Leeds, England

  @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

• 
  Sam Walker (@SamWalker03) reported 11 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Tom Lawlor (@trlawlor) reported 13 minutes ago from Leeds, England

  @virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.

• 
  Nigel Jolly (@Nigel_BigNn) reported 13 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Porrohman (@AndyHiggs1) reported 15 minutes ago from Huddersfield, England

  @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

• 
  John Leeson (@Jp_Leeson) reported 17 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

• 
  Philip Gleeson (@philipcgleeson) reported 37 minutes ago from Leeds, England

  @BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt

• 
  Dean Gledhill (@deangledhill) reported 39 minutes ago from Leeds, England

  @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

• 
  Aidan Carey (@Aidan1964) reported 39 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Chris Neal 💙 (@cgsneal) reported 40 minutes ago from Leeds, England

  Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

• 
  Barry (@Barry80901949) reported 42 minutes ago from Bradford, England

  @virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company

• 
  Abdullah Mulla (@a8dullah_mulla) reported 44 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  Will Gordon (@camelsbestmate) reported 48 minutes ago from Thorner, England

  @virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.

• 
  Michael Collinson (@Mcollinson72) reported 49 minutes ago from Wakefield, England

  What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less

• 
  maria (@mariaspears) reported 57 minutes ago from Huddersfield, England

  @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard (@RHawkins05) reported 8 minutes ago

  @virginmedia how do I claim compensation for no TV service now for 2 Days??????

• 
  Andrew Harding (@AndrewNuttah) reported 9 minutes ago

  @virginmedia Is PBS off air permanently or just part of the ongoing issues?

• 
  Nicola Thrussell (@NicolaThrussell) reported 9 minutes ago

  @virginmedia EN6 (Potters Bar, Hertfordshire) area completely down with no internet but app says no issues. Please can you look into this to and get it resolved.

• 
  S.G ✨ (@StevenGolder13) reported 11 minutes ago

  @KingSMJ23 @NewGolfer1414 @virginmedia Best thing i ever did was switching from virgin to EE Broadband is ten times better and cheaper! Never freezes or drops either..

• 
  J Corbi (@JCorbinHus) reported 14 minutes ago

  @virginmedia 19hrs + no broadband security system down in a high crime area. This morning I was offered comp £10 by customer service agent as a “goodwill gesture” for inconvenience 🙄

• 
  Daryl Antony Horn (@heyheyhandsome) reported 16 minutes ago

  @virginmedia guys, we’ve had a complete broadband outage now for some hours in BH14. We need this to be able to do our jobs over the weekend. Service update estimates fix by 20th May which is frankly unacceptable. Can you give me a real time update of when to expect service?

• 
  Cyberbob1uk (@cyberbob1uk) reported 18 minutes ago

  @virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?

• 
  Bear Holland (@follow_the_bear) reported 18 minutes ago

  @virginmedia You should be compensating 33% of daily contract price per day of outage. If not maybe if enough customers group together and approach CISAS then they’ll force you to compensate for loss of service plus interest.

• 
  ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported 21 minutes ago

  @virginmedia please don't use Yodel @yodel241653 as a courier service. Pods not delivered today. Van stopped outside, and as I opened the front door he drove off without delivering the parcel. Now got to cancel plans for tomorrow to wait for parcel. Please don't use Yodel.

• 
  Sarah (@sarahdaxsarah) reported 21 minutes ago

  @virginmedia been on hold to Customer Services for an hour, no TV signal all day, appalling service !!