Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS99, LS12, LS8, LS6 and LS13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 02/13/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Wakefield, Bradford, Leeds, Huddersfield, Wetherby, Normanton, Cleckheaton, Dewsbury, Ossett, Heckmondwike, Pontefract and Yeadon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomWakefield Internet
United KingdomBradford Total Blackout
United KingdomBradford Internet
United KingdomBradford Internet
United KingdomLeeds Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful

  • suellen2623 sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • Jp_Leeson John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

  • Churchill0782 The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

  • bezzyboy88 Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • Bexwa Rebecca (@Bexwa) reported from Dewsbury, England

    @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving

  • Churchill0782 The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

  • Churchill0782 The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

  • AdamPagett3 Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

  • Jp_Leeson John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

  • Nigel_BigNn Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • MatthewJP2014 Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • am_fra Alan Fraser (@am_fra) reported

    @virginmedia our services are down again. What is the point of this phone through the router. Seems less a robust system- if the broadband or power goes out. You have no phone access too.

  • tate7123 Tate (@tate7123) reported

    @virginmedia has the internet gone down in Manchester M20 area?

  • nosleep2023 Ginger Jester (@nosleep2023) reported

    @virginmedia I ordered broadband on the 30th of March. I’ve called Yodel 17 times, and they still have not delivered it. It was due to arrive on the 4th. I can’t seem to speak to a human at Virgin automated service, asking for password and details on an account that isn’t active yet.

  • LemonSemen LemonSemen (@LemonSemen) reported

    @chrisrogan @virginmedia Glasgow here and ours just went down too. ******* joke at this point

  • hihellolovely Berenice Howard-Smith (@hihellolovely) reported

    Dull post but if you are in Cambridge on Virgin Media, you may not have signal for some of Thursday. An email just appeared in my inbox and I went to delete it thinking they were trying to sell me a TV channel I didn't want, like 24/7 golf, and it wasn't. #cambridge #virginmedia

  • BradHerd3 Brad (@BradHerd3) reported

    Day 3247 #virginmedia is still down. Their incompetent “engineers” have yet to find a way to do their only job.

  • nosleep2023 Ginger Jester (@nosleep2023) reported

    @virginmedia You even emailed me to ask why haven’t activated my service yet, I responded to you and you never came back.

  • KendoJr3 Kendo Jr🇺🇦 (@KendoJr3) reported

    Virgin media is actually ******, **** internet constantly, I’m the only one in the house. can’t even refresh my ******* twitter page never mind do anything else. Got exams in a month and teachers are setting online work, can’t do that. **** COMPANY @virginmedia

  • LifeLikeChaos1 Ali 🕷 (@LifeLikeChaos1) reported

    @virginmedia What do I actually have to do to talk to someone about a complaint. None of your staff is trained properly which is not their fault- different responses every time. I've not had internet for over a month. Im disabled and rely on it to communicate and work.

  • tonicavanaghx toni 🤍 (@tonicavanaghx) reported

    @virginmedia do you have any known issues at the moment? For the past two days we can’t connect to our Wi-Fi, we pay for fibre this really isn’t good enough especially with todays rising prices on everything.