Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Huddersfield, Leeds, Pudsey, Normanton, Cleckheaton, Wakefield, Pontefract, Dewsbury, and Castleford.

City	Problem Type	Report Time
Batley	Internet	3 hours ago
Batley	Internet	7 hours ago
Batley	Internet	11 hours ago
Bradford	Wi-fi	11 hours ago
Huddersfield	Internet	1 day ago
Batley	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Chris McCulloch (@Chm14Mc) reported 3 minutes ago from Wakefield, England

  @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

• 
  Andy M (@AndyM50760310) reported 7 minutes ago from Dewsbury, England

  @virginmedia I can’t sign in with the original details. The email is no longer mine.

• 
  Dean Gledhill (@deangledhill) reported 8 minutes ago from Leeds, England

  @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

• 
  Jonny (@1972lovebug) reported 9 minutes ago from Burley in Wharfedale, England

  @virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 10 minutes ago from Huddersfield, England

  @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  Barry (@Barry80901949) reported 13 minutes ago from Bradford, England

  @virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company

• 
  Christine Pilkington (@Pilki) reported 15 minutes ago from Bradford, England

  @virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!

• 
  Andrew Rigby (@Andrewrigbygolf) reported 20 minutes ago from Guiseley, England

  @virginmedia is your contact us down? Trying to resolve a problem if someone can help.

• 
  Matt Ward (@mattwillward) reported 24 minutes ago from Castleford, England

  @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

• 
  Sam Walker (@SamWalker03) reported 24 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 29 minutes ago from Bradford, England

  @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

• 
  Rebecca (@Bexwa) reported 32 minutes ago from Dewsbury, England

  @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

• 
  Simon Day (@SiDay14) reported 34 minutes ago from Dewsbury, England

  @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

• 
  Lisa Lavelle (@Lisalav22) reported 37 minutes ago from Guiseley, England

  @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 37 minutes ago from Leeds, England

  @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

• 
  Jamie Whalley (@jamiewhalley87) reported 44 minutes ago from Wakefield, England

  @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

• 
  Bam Bam (@SaffsAI) reported 47 minutes ago from Bradford, England

  Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 48 minutes ago from Garforth, England

  @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

• 
  Matty Beswick (@bezzyboy88) reported 49 minutes ago from Leeds, England

  Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 58 minutes ago from Garforth, England

  @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FordPrefect (@fp2072) reported 8 minutes ago

  @virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure

• 
  Callum Fludgate (@fludgate1) reported 9 minutes ago

  @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

• 
  Tom Phelan (@tomphelan01) reported 11 minutes ago

  @SeanMoy98947674 @bartleyj49 Not just matt cooper, virgin media are as bad. Every night you turn on the telly hes the first ginit you'd see. Biased, bitter little man

• 
  Soli (@oisoli) reported 15 minutes ago

  @virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?

• 
  O2 (@O2) reported 16 minutes ago

  @arcanelove Hi it's us from Virgin Media O2. Sorry to hear your having this issue, if you like we could discuss this further over a private chat, so we can get more information. Have you tried these number 👉 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone.

• 
  mary32 (@marypaul32) reported 19 minutes ago

  @nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.

• 
  Hampo69 (@hampo69) reported 20 minutes ago

  @virginmedia Loss of service AGAIN in WA7 4YL area. This is becoming a regular occurrence. £154 per month and have to suffer outages on what now seems to be a regular basis.

• 
  leedshippriest (@leedshippriest) reported 21 minutes ago

  Three broadband outages in LS16 in a week @virginmedia Not good enough get this sorted. We pay good money for this service

• 
  catherineleech (@poppyandoscar) reported 22 minutes ago

  @virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.

• 
  Tam (@Tamd536) reported 23 minutes ago

  @virginmedia My in-laws have had no tv,internet or landline service since Friday as a result of a vandalism at their home address which was reported to police. An engineer attended yesterday and reconnected the main box outside their house but stated that another engineer would