Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS25, LS6, LS8, LS14, LS10, LS12, LS99 and LS19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Normanton, Heckmondwike, Huddersfield, Wakefield, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse, Liversedge and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Bradford |
Internet | |
| Leeds |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
-
Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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DrMJJ
(@DrMJJ) reported
from
Wetherby, England
Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
-
Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Dendy
(@HershamBoySteve) reported
@virginmedia Says issues in the area, however there are canstantly issues in the area. GU21 3QD can you advise what these issues are and when likely to fixed.
-
Martin b
(@martinbeard01) reported
@virginmedia I cant get a signal long enough to check the signal!!!!!
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Phupinder Roopra
(@Kungphugb) reported
@virginmedia I get that but I have already explained twice now that I cannot get through to your agents for support because your automated system keeps cutting me off. I need one of your agents to please call me. Please can you dm me and I can provide contact details.
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Christian O'Brien
(@VmiProductions) reported
@VMBusinessIE I recently requested removal of wire and external box from our house for building works. The Engineer told me that if we remove we will never be able to virgin media again. Can you clarify if this is an official policy?
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Tracy Whayman
(@WhaymanTracy) reported
@virginmedia total messed up my account, no one willing to help and put it right, been a costumer over 20 years 😡
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Dee Crooks
(@deecrooks1974) reported
@virginmedia What are you going to do about it? I pay you for a service and I want 100% of what I pay for. Big companies think they can rip people off 😕
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zoeadm
(@zoeadm) reported
@virginmedia hi I have a few issues and need to be able to contact you. Every time I click on a contact link it comes back with an error message. I don’t want to pay for a phone call I just need a contact email or link that works. This is ridiculous!!!!!
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Steph
(@Steph07433828) reported
@virginmedia Local outage since 13th august I have no service surely doesn’t take almost 4 weeks ??? Hence why I am contacting you
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Sisu
(@Nerdczar) reported
@virginmedia are you sure your complaints page is working? I’ve made multiple complaints and heard nothing back, not even an acknowledgement. When I make a complaint I also don’t get a reference number, it is just ****.
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Tim Hall
(@TimHall60617) reported
@virginmedia I'm sure you would, but 5 days without internet is a serious problem for me.