Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS12, LS6, LS8, LS14 and LS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Ossett, Cleckheaton, Bradford, Normanton, Huddersfield, Wakefield, Dewsbury, Heckmondwike, Pontefract, Yeadon, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
||
| Leeds |
Internet | |
| Ossett |
Internet | |
| Leeds |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?
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David John Brady
(@bradydavidjohn) reported
from
Leeds, England
@virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀
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Stacey Mcintyre (Sam McIntyre)
(@19stacey83) reported
from
Swillington, England
@virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.
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David Hatton
(@hattondoc) reported
from
Leeds, England
Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia not impressed, broadband down in HG3 area twice in past 24 hours, following recent email from@you explaining how you recently upgraded the service locally! Booted out of 2 important meetings!!
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//
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FanExperienceCompany
(@FanExperienceCo) reported
from
Wibsey, England
If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper
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Beef
(@thebeefybaby) reported
from
Leeds, England
@virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?
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daniel dries
(@dannyjd19) reported
from
Huddersfield, England
@virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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lucyraws
(@lucyraws) reported
from
Castleford, England
@virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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wendy lennon
(@wendy_lennon) reported
@virginmedia Again all day issues and unable to do my work due to consistent issues with wifi !!
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Jamie🍀🏆☘️
(@cotter78) reported
@virginmedia Just cancelled virgin media after 15 years as a customer over an hour to pick up the phone ,attitude of phone handler confirmed I’m doing the right thing
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𝕿𝖔𝖒 𝕮𝖍𝖆𝖕𝖒𝖆𝖓
(@HeresTommy) reported
@virginmedia Is there a problem in my area as I cannot get our wifi to connect all day :(
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victoria
(@t0riaj) reported
@YodelOnline hi I'd like to make a complaint about why you've just left my new @virginmedia box on my neighbours front doorstep. We were home, driver didn't knock just dumped it next door
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Mario Avossa
(@MarioAvossa) reported
@virginmedia As for the "customer", I am assuming you mean me. I was the customer. I live in the top floor of a block of flats and all the cabling for VM/Sky/aerial are all behind that faceplate that the cowboy VM engineers took off and replaced with this.
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Jonathan Stirling
(@JonnyStirling) reported
@virginmedia The broken myvirginmedia signup has been messaged to IT. But after two days nothing has happened: no contact from IT, no resolution. How can I trust a tech company who can’t do the basics?
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Rob Watkins
(@mountnessie) reported
@virginmedia Yes...we already did... and ordered the additional box on the understanding someone could help within 5 days... a promise that disappeared
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pcarpo
(@pcarpo) reported
@virginmedia The line crackles. I’ve been through the suggestions. I’m not an engineer so I don’t know what’s causing the problem. So I want to know what the cost is if it’s decided there’s no fault
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Teaching101
(@Teaching1012) reported
@SkyHelpTeam received a message to offer a package to stop my cancellation. Went on the online chat and was told a 50 min wait. 90 mins down the line and still no response so looks like I'll just continue my move to virgin media then
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sirrontail
(@sirrontail) reported
@virginmedia I was waiting to speak to someone for 45 minutes, listening to terrible hold music, don't especially want to do that again. And my experience with the WhatsApp chat has not been great so I want to speak to someone. Can you escalate this to someone who is able to call me back?