Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Wakefield, Bradford, Leeds, Normanton, Huddersfield, Cleckheaton, Pontefract, Dewsbury, and Castleford.

City	Problem Type	Report Time
Batley	Internet	7 hours ago
Batley	Internet	17 hours ago
Batley	E-mail	19 hours ago
Wakefield	Internet	19 hours ago
Bradford	Internet	23 hours ago
Batley	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Kamal Sharma (@KamalSh03012772) reported 1 minute ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  Lisa Lavelle (@Lisalav22) reported 12 minutes ago from Guiseley, England

  @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

• 
  Hoppywba (@hoppywba) reported 12 minutes ago from Leeds, England

  @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

• 
  Mosaicmania (@francesktaylor) reported 12 minutes ago from Otley, England

  @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

• 
  Lisa Lavelle (@Lisalav22) reported 13 minutes ago from Guiseley, England

  @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

• 
  Sam Walker (@SamWalker03) reported 23 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Dom Burch ⤴️ (@domburch) reported 23 minutes ago from Bradford, England

  @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

• 
  Lisa Lavelle (@Lisalav22) reported 24 minutes ago from Guiseley, England

  @virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening

• 
  Andrew English (@andy_english) reported 26 minutes ago from Dewsbury, England

  @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

• 
  Matt Ward (@mattwillward) reported 28 minutes ago from Castleford, England

  @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

• 
  Barry (@Barry80901949) reported 33 minutes ago from Bradford, England

  @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

• 
  Porrohman (@AndyHiggs1) reported 33 minutes ago from Huddersfield, England

  @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

• 
  Padge 👌 (@AdamPagett3) reported 36 minutes ago from Featherstone, England

  @virginmedia @Virgin Terrible service

• 
  Dean Gledhill (@deangledhill) reported 43 minutes ago from Leeds, England

  @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

• 
  michael davies (@mikeydavies86uk) reported 48 minutes ago from Bradford, England

  Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

• 
  Barry (@Barry80901949) reported 49 minutes ago from Bradford, England

  @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

• 
  Rees (@Rees_2807) reported 56 minutes ago from Huddersfield, England

  @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 57 minutes ago from Leeds, England

  @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

• 
  Chris McCulloch (@Chm14Mc) reported 58 minutes ago from Wakefield, England

  @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

• 
  Andy Shelton (@SheltonAndy) reported 59 minutes ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shannon Morley (@ShannonGMorley) reported 4 minutes ago

  @Art71Rachael @virginmedia I didn’t get a tea or coffee the other day, slowly, then quickly morphed into a murder-y snit. I now have to own yet petty little addiction (add: internet and TV). Damn you Big Cable, Big Tea, Big Coffee! 😵‍💫

• 
  Time for change (@theRealNickle) reported 6 minutes ago

  .@virginmedia made multiple phone call to report issues. Promises made, problems not resolved. Fortunately, contract is up soon.

• 
  mec337 (@mec337) reported 6 minutes ago

  @virginmedia why am I paying for a service every time I want to use it, it never works. Have been with you 23 years - I’m done

• 
  Stranger in a Strange Land (@MVenvyEsq) reported 15 minutes ago

  @virginmedia can you please sort out your chat system it's slow slow slow and your reps are not very helpful #VirginMedia

• 
  Adam Jacobi (@MrJacobi) reported 16 minutes ago

  @virginmedia is there an outage in GU16 right now?

• 
  Andy Nadin (@andytrainspot) reported 18 minutes ago

  @virginmedia My WiFi has gone down and has not worked probably because of outages I’ve lost money because off this problem any chance of a refund to my account

• 
  roo64 (@ianrooney48) reported 18 minutes ago

  @virginmedia My tv picture is distorted and pixelled. Been gradually getting worse since yesterday. Many of us in the M43 Manchester area having the same problem.

• 
  DÏE BLUE BARON (@duke_olaf) reported 21 minutes ago

  @virginmedia No service in the BS14 area Bristol at all

• 
  Ben Grant (@MrBenGrant) reported 23 minutes ago

  £70 a month for broadband, but support shuts at 6pm on a Saturday. Virgin’s reliability is truly awful @virginmedia

• 
  Kirsty ✨ (@Kirsty__x3) reported 25 minutes ago

  Is @virginmedia down?? Internet or stream box arnt working #virgin #virginstreambox