Virgin Media outages and service status in Leeds, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Leeds, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 15, 12:39 PM GMT+1.
- Internet (44%)
- TV (27%)
- Wi-fi (15%)
- Total Blackout (10%)
- Phone (3%)
- E-mail (2%)
The latest reports from users having issues in Leeds come from postal codes LS12 , LS8 , LS9 , LS99 , LS14 , LS7 , LS17 and LS19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Bradford, Wakefield, Leeds, Dewsbury, Castleford, Cleckheaton, Pontefract, and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Internet | 2 hours ago |
|
Huddersfield
|
TV | 22 hours ago |
|
Bradford
|
TV | 24 hours ago |
|
Huddersfield
|
Internet | 1 day ago |
|
Wakefield
|
TV | 1 day ago |
|
Bradford
|
TV | 1 day ago |
Nearby cities with recent reports
12 recent signals
5 recent signals
5 recent signals
4 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Dom Burch ⤴️ (@domburch) reported from Bradford, England@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England@virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine
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Matt Ward (@mattwillward) reported from Castleford, England@virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?
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Martin Caine (@MartinCaine) reported from Huddersfield, England@virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?
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Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
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Simon Day (@SiDay14) reported from Dewsbury, England@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
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Guy Leech (@guyrleech) reported from Wakefield, England@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Jonny (@1972lovebug) reported from Burley in Wharfedale, England@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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Paul Waite (@plrw2010) reported from Leeds, England@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Michael Collinson (@Mcollinson72) reported from Wakefield, EnglandSlow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Syd MC (@63Syd) reported from Huddersfield, England@virginmedia Logged in first time and no problems but since then I get this screen
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Sam Walker (@SamWalker03) reported from Leeds, England@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Barry (@Barry80901949) reported from Bradford, England@virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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Guy Leech (@guyrleech) reported from Wakefield, England@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HazAwaiz (@HazAwaiz) reported@virginmedia It says internet issue will be resolved by 22nd May! That’s a bit too long!!!! Not too happy with this
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Teddy (@txddyrilxy) reported@virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.
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RPR (@Jimmusic801) reported@virginmedia @5IMON_ Very poor service overall from @virginmedia Problem with my account as I believe I’m being overcharged… £119 for a deteriorating service…
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Shorty (@ClassicSoulDJ) reportedInstead of spending money on expensive adverts @virginmedia spend it on your customer service and answering the phones - embarrassing bad
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Letter Lout (@Letterlout) reported@virginmedia Good because it’s terrible right now
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Ant Trevers-Footitt (@FootittAnt) reported@virginmedia ITV still down
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Bigwows 💚🤍💜 ✖️✖️🏴 (@bigwows) reported@cmairsy @virginmedia Zen for internet - rock solid and great customer service, not that you’ll need it. But after ditching Virgin we went down the freeview route, I’m afraid.
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Berk (@trapdoor456) reported@BBCWatchdog would you be interested in my story regarding disgusting customer service off @virginmedia regarding a repayment for a bereavement issue?
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J Corbi (@JCorbinHus) reported@virginmedia VM CONNECT APP is constantly crashing not allowing me to sign in
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Bish (@bisho32287) reported@virginmedia This is still not fixed despite your latest update saying 11.05am. What's going on? It would be helpful to have more up to date information. This is getting beyond a joke, it's over 24hrs now without a service.