Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS11, LS12, LS8, LS17, LS6, LS14, LS10 and LS25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Huddersfield, Wakefield, Dewsbury, Normanton, Bradford, Heckmondwike, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Batley |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Batley |
Wi-fi | |
| Huddersfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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Katie Greig
(@KatGreig) reported
from
Bingley, England
I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience
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James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Foster
(@EmmaEmser) reported
@virginmedia Never used to happen probably the last week or so,got a message to say upgraded broadband to a faster speed ever since then it’s been rubbish,nothing works and as I’ve said before I need to speak to someone and the only person I can reach is you through twitter,it’s crazy!
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James Pell
(@JimothyP) reported
@virginmedia Internet/TV now been down nearly 24 hours in NG4. Absolutely no updates other than should be back at 16:00 today and it's now two hours hence. Is there just no communication?
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Pedro_bcfc
(@Pedro_BCFC) reported
Having to cancel my @virginmedia contract and requesting a freedom of information about the number of complaints and engineers I've had to fix a repeating issue while charging £47 a month. I reckon I'll get the cancellation fee returned.
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Sami S. Manchester
(@SamiSManchester) reported
again no one comes. I’ve called customer service and pre-installation team for 8 times. A horrible experience. Account number: 514190301 Maybe a sensible member of customer relations department wants to solve my problem. @virginmedia #virginmedia
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Keez0G 🕹🏴
(@Keez0G) reported
@virginmedia your customer service is actually abysmal
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simon le vans 💙
(@simonlevans) reported
@The_Duck_Father @virginmedia I’m too attached to the TiVo box. What needs to happen is for them to run a reliable service!
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Stoo
(@BigStoo92) reported
@virginmedia Issue has now been resolved and as I guessed from the start there was a problem in my area. How can I cancel my engineer visit?
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Emma Foster
(@EmmaEmser) reported
@virginmedia Done this every day this week, says no issues - says to contact if need further assistance but unable to speak to someone
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Gary Pickles
(@CompleteGoober) reported
@virginmedia Cheers for the "upgrade", which has lead to all my devices disconnecting from WiFi after 10 seconds. 3-5 days for a technician to get back in touch. How am I supposed to work? Absolute garbage. 3 months into being with Virgin and I really wish I hadn't signed up
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Mr Gingerlegs
(@JimG747) reported
@Emma_A_Webb @virginmedia Change to @Vodaphone4 their equipment and service is so much better , and humans answer the phone on the third ring.