Virgin Media outages and service status in Leeds, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Leeds, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 19, 2:43 AM GMT+1.
- Internet (58%)
- Wi-fi (21%)
- TV (8%)
- Total Blackout (6%)
- E-mail (5%)
- Phone (2%)
The latest reports from users having issues in Leeds come from postal codes LS99 , LS8 , LS14 , LS9 , LS12 , LS13 , LS11 and LS15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Wakefield, Huddersfield, Leeds, Bradford, Batley, Brighouse, Pontefract, Cleckheaton, Liversedge, Yeadon, Castleford, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton
|
Internet | 8 hours ago |
|
Wakefield
|
Internet | 19 hours ago |
|
Huddersfield
|
TV | 1 day ago |
|
Leeds
|
TV | 2 days ago |
|
Leeds
|
TV | 2 days ago |
|
Leeds
|
Internet | 2 days ago |
Nearby cities with recent reports
10 recent signals
7 recent signals
5 recent signals
4 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Simon (@HullsGinMan) reported from Leeds, England@virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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Andy M (@AndyM50760310) reported from Dewsbury, England@virginmedia I can’t sign in with the original details. The email is no longer mine.
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Owen1257 (@owen1257) reported from Huddersfield, England@HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's
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Dean Gledhill (@deangledhill) reported from Leeds, England@virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs
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Sam Walker (@SamWalker03) reported from Leeds, England@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
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Hannah Louise (@Hannahlufc) reported from Leeds, England@JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues
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denise downham (@downhamdn) reported from Great and Little Preston, England@SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service
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Michael Collinson (@Mcollinson72) reported from Wakefield, England@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
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Aidan Carey (@Aidan1964) reported from Wakefield, England@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Barry (@Barry80901949) reported from Bradford, England@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
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Philip Gleeson (@philipcgleeson) reported from Leeds, England@BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt
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Barry (@Barry80901949) reported from Bradford, England@virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Matthew Preston (@MatthewJP2014) reported from Leeds, England@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Padge 👌 (@AdamPagett3) reported from Wakefield, England@virginmedia That checker like my service doesn't work
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Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England@virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈
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Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Seph (@sephiroth17181) reported@virginmedia no matter how many router reboots, pc restarts cable checks and so on IT STILL DOESNT WORK LIKE I PAY FOR. a complete and utter joke
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𝐋 𝐄 𝐄 ™ (@outwrite) reportediplayer quality so bad watching the match. Like watching through water. Also, why can't I watch with @virginmedia app? Disappointing..
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Planetary Excursion (@fanny_maye) reportedso i sometimes check out downstairs where they got virgin media tv its got better news service
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Cristoir Toibin (@christobinsings) reported@virginmedia happily giving new customers FREE #Netflix but happy to lose a customer of 26 years to #Sky because they won't give it to a long-standing customer who has given them thousands of pounds over 26 years. Make it make sense.
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@Oveja77777 (@oveja77777) reported@Simon_Whale @virginmedia Would it be worth trying to ring them? I find their customer service people are usually helpful. Use the 0335 454 1111 number, as I used another one in the past and it had really high charges. I ring them every year to stop them putting my direct debit up.
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banofi (@sparkly_sand) reported@virginmedia you need to cater for people who work from home. I’m losing earnings due to bad internet. Apparently I can’t have business broadband and have a tv package! 🤬😭
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Alex (@AJ01991) reported@Simon_Whale @virginmedia They’re dodgy as ****, I had total loss of service for over a month, they kept closing my complaints saying it was resolved after I explicitly said not to. They also kept saying it was fixed when it wasn’t to avoid paying compensation.
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A.Brown (@_DundeePerfect_) reported@Raphas_Angel_ @virginmedia Imagine that day everyone knows you can Hot Spot your Own Phone or Buy a Data only Sim in case ever need it. I never have a second with no Internet access, but in saying this I cannot remember which year my VM didn't work. Also plenty FREE Wi-Fi places the Benefit Office suggests
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John Malcolm (@johnmalcolm1970) reported@virginmedia WTF is up with your service lately in PA1? I've logged 309 disconnections in the past week (101 of those in the past day - 439 in month). All I get from your service status page is "Intermittent signal in your area". Is it the weather? Do I need a new hub?
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Mr B’s History (@MrZacJamesB) reported@virginmedia has had at least 3 outages in the past week in my area. Becoming all too common and I work from home… my phone signal (for data usage) with O2 is also conveniently incredibly poor. Is there something we should be aware of?