Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS25, LS12, LS99, LS19 and LS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 12/28/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Normanton, Batley, Pontefract, Yeadon, Bradford, Wakefield, Huddersfield, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Elland.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomNormanton Internet
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomPontefract Internet
United KingdomLeeds Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Gstraitz Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

  • emma76history Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England

    @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

  • ashleyhirst15 Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • ScampyFryNinja Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • plrw2010 Paul Waite (@plrw2010) reported from Leeds, England

    @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

  • Ripark114 Richard Parker (@Ripark114) reported from Pannal, England

    @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

  • Yuz6Yusof Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, England

    Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

  • MissModette ★ Kay ★ (@MissModette) reported from Leeds, England

    @RestartCarl @virginmedia BT are just as bad.

  • vid_mitra8 Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • fastnodeceo Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • ashleyhirst15 Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

  • jamiewhalley87 Jamie Whalley (@jamiewhalley87) reported from Wakefield, England

    @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

  • Jonatha72251618 Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England

    @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

  • Pilki Christine Pilkington (@Pilki) reported from Bradford, England

    @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

  • francesktaylor Mosaicmania (@francesktaylor) reported from Otley, England

    @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • Jonatha72251618 Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England

    @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

  • mattwillward Matt Ward (@mattwillward) reported from Castleford, England

    @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • har60525753 Matt Harris (@har60525753) reported

    @virginmedia trying to call for a week on hold for over an hour every time, use your online chat it’s a bot no one comes back to me. My contract is up on the 22nd and I want to renew but I want to speak to someone first. Can you please get in touch before I cancel the DD

  • PerfectAngel_xo Danielle Willis (@PerfectAngel_xo) reported

    @virginmedia I’ve been trying to contact @virginmedia for days and had no answer / response. They are currently not honouring their contract and as per contract we are looking to leave as you are not providing us with the service we are paying for.

  • jasonali121 SRK (@jasonali121) reported

    @vmbusiness @vmbusinesshelp worst customer service ever, I have placed my order and now chasing for update, having to be on hold over 50mins at a time, and then getting disconnected. Time to cancel

  • KellyChloek Chloe Kelly (@KellyChloek) reported

    @virginmedia Hi, no there are no known issues in the area. I called your number and the line was automatically tested and the message suggested rebooting which I’ve done quite a few times today

  • Jayster209 Jamie Davies (@Jayster209) reported

    @virginmedia No one in my area is having similar issues to me. Both times it's only been affecting my address.

  • daft_titch Steven Scott (@daft_titch) reported

    @virginmedia The account hasn’t been paid since April. This makes no sense. Apparently £141.99 is overdue. The monthly cost of this service is £74. If payments hadn’t been made since April then surely more than 141.99 would be due.

  • clairiebelle Claire Russell (@clairiebelle) reported

    @virginmedia Your engineer left our house this morning without fixing our internet problem. We have been on hold for 3 hours. We need him back ASAP. Please private message me ASAP.

  • jagkhara Jag Khara (@jagkhara) reported

    @diegosanjh @virginmedia Get your own router and use virgins router in modem mode, never had an issue since

  • MaverickMark mark palmer (@MaverickMark) reported

    @virginmedia after 90 mins on hold on 2 separate phones I now have to go out. A week ago I was promised a call back in 24 hours. No call. I have put an email complaint. No reply. I’ve tweeted to you - no reply. Joke

  • TellBroJoe Joe Eccleston (@TellBroJoe) reported

    .@virginmedia FIFTH day of intermittent TV and broadband signal and now your call centre has just put the phone down on me whilst in a queue for 30 mins! AWFUL!!!