Virgin Media Outage Report in Leeds, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS8 , LS25 , LS99 , LS26 and LS9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Normanton, Huddersfield, Leeds, Wakefield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Wi-fi | 4 hours ago |
|
Bradford
|
Internet | 5 hours ago |
|
Batley
|
Internet | 9 hours ago |
|
Normanton
|
Internet | 11 hours ago |
|
Normanton
|
Total Blackout | 11 hours ago |
|
Huddersfield
|
TV | 18 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Gavin Rees Dance (@gavinr77) reported from Dewsbury, England@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England@virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic
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Alyson Fisher (@diamondfan25) reported from Huddersfield, England@virginmedia Got a letter from a debt company saying we owe you £329 & your not even our internet/BB/phone/tv provider! Rang numerous time & been hung up on or we can’t proceed because we need your password, DONT HAVE A DAMN PASSWORD BECAUSE WE DONT HAVE AN ACCOUNT!!
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Dean Bray (@DeanBray1) reported from Leeds, EnglandHi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England@virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia shite service again, no internet since 11:50, supposedly no issues in area.
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Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, EnglandMy bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, EnglandI’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia
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Jonathan Lawrence (@jl_legend) reported from Leeds, England@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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Charles R (@chazpr) reported from Leeds, England@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
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SK (@Shazia5Khan) reported from Leeds, England@virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England@virginmedia It’s gone down again 🤬- HD4 postcode
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Henry Cookson (@henocookie) reported from Leeds, England@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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Anthony Swain (@awswain) reported from Leeds, England@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Jonathan Lawrence (@jl_legend) reported from Leeds, England@munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story
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Dean Bray (@DeanBray1) reported from Leeds, England@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
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Anthony Swain (@awswain) reported from Leeds, England@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
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Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England@virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jd (@jd_olskooljams) reported@virginmedia My internet is NOT working !! How is that resolved? Your definition of resolve is completely different to mine. Hopefully you have attended school and know the difference. #fuckvirginmedia #crapservice #ofcom
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Jaydees (@_Jaydees_) reportedwaiting over 4 hours for Virgin media WhatApp chat, got told I was being transfered to customer relations over 3 hours ago...Time to consider other providers, such poor customer service. @virginmedia #Virginmedia
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Dave Hills (@Green_Ninja1977) reported@virginmedia congratulations virgin media, for the worst customer service I have ever experienced, so far over 2 hours wasted on a phone and now can’t get an engineer until Wednesday apparently.. no email confirmation, and no internet after moving house!! Well done
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shay 🐺 (@christaIIize) reported@virginmedia is there any way I can speak to someone about my service without calling? I’m hard of hearing and can’t speak on the phone. Thanks
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BARESI (@FRANCOBARESI100) reported@virginmedia Thanks for picking up the issue. I made one more effort to the call centre this afternoon. The issue has apparently been escalated. Reference number is 1364325007. If you can check that this is getting progressed through the support team that would be helpful
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Theo (@theoj1) reported@virginmedia your customer service is diabolical !!! Yesterday I was promised if I signed a new contract an engineer would come sooner !! 5 phone-calls later it was booked for today before 4 it’s now 5 !!! No engineer !!!
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Rob (@Quantum_iPhone) reported@virginmedia Still not working.
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Blu Mar Ten (@BluMarTen) reported@virginmedia I have about 50 fault refs from the last 18 months but i don't even bother reporting it any more, you never improve it.
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🏅👑Kings_Crt👑🏅 (@Kings_Crt) reported@virginmedia An outage fix. Apparently its a complex matter. Appreciate you reply.
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Eugene Mc♴ (@PeepODaze) reported@parksidemalvern @Haringey I was nearly ran down today while crossing near the pocket park by a Virgin Media van who was definitely speeding northbound along Hornsey Park Road around 1pm today, the young male driver didn't slow down but let me know he was inconvenienced by blaring his horn.