Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS11, LS12, LS8, LS17, LS6, LS14, LS10 and LS25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Huddersfield, Wakefield, Dewsbury, Normanton, Bradford, Heckmondwike, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Batley |
Wi-fi | |
| Huddersfield |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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keane holland
(@KEANEholland) reported
from
Dewsbury, England
Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
@virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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🖤 Faye ♠️
(@Faye_Louise_T) reported
from
Castleford, England
Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Pinnock
(@sarahpinnock) reported
@virginmedia Absolutely no service since 1.45pm yesterday. No tv no broadband no phone. You surely know about this problem? I believe Burgess Hill and Haywards Heath are both out. Virgin media engineers and vans have been seen around here. Your status page says all is well which frustrates!
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Akash R
(@AkashSR123) reported
@virginmedia I’ve not had properly functioning WiFi in weeks, have called customer service last week to be told engineer coming out and a complaint has been lodged. A week on WiFi is still rubbish, not even a peep regarding an engineer and no follow up on my complaint.
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TechGeezeer
(@TGeezeer) reported
@virginmedia No one can call you to report it. My neighbour has issues with virgin and so does my mother 1 mile away. It must be area related please investigate BR4 area
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Jayyy
(@JsChopra0) reported
@virginmedia 4-5 days of calling and waiting and speaking to the managers, I get the blame on my devices, “They dont know how to help” and “wait for us to monitor” and a manager that gives a solution complete full of costs @richardbranson WOW to @virginmedia #worstbroadbandever
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Falgu Shah
(@ShahFalgu) reported
@virginmedia our internet has been out for 24hrs+, we’ve spent over 3 hrs on hold or on the phone with customer service and we just got a text to say someone will come over on Dec 30th. Can someone please help us????? It’s Xmas and we have no internet, tv, or phone 😭 #xmasruined
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Demelza May
(@DemelzaMayx) reported
@virginmedia What do you call soon? Is there a problem throughout the country aswell or just my area?
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The Plague Dr is in
(@venomstrike) reported
turns out its not twitter for once its virgin media playing silly bastards again seriously how ******** do they charge what they do and offer a service that is either dodgy or down more than its stable
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Andrew Edwards
(@andyedwardsUK) reported
@virginmedia Yes all reported and your “very sorry...” but can ask why the service is down, questions are being asked by my employer. And I’m asking if BT although slower speeds offer a better service
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lovely and gay
(@beyhlani) reported
@virginmedia Yeah, I have the hub 3 box and the WiFi light is lit up green, the power light is flashing green and I have ran all the tests and done all troubleshooting steps. Nothing is working. I have tried to phone twice and been sent a link. Can I actually speak to someone who can fix it.
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Tina Cunliffe
(@CunliffeTina) reported
@virginmedia Struggling to get in contact with the support team. The problems are the internet in one room keeps cutting out, that room has a booster. Every couple of days have to keep rebooting the modern. We have rebooted the modern 7 times in 2 weeks