Virgin Media Outage Report in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Wakefield, Bradford, Normanton, Leeds, Batley, Huddersfield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, and Wetherby.

City	Problem Type	Report Time
Wakefield	TV	9 hours ago
Bradford	Wi-fi	14 hours ago
Normanton	Total Blackout	15 hours ago
Leeds	Wi-fi	17 hours ago
Leeds	E-mail	2 days ago
Leeds	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Jordan (@jordfcs) reported 3 minutes ago from Bradford, England

  @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

• 
  Syd MC (@63Syd) reported 3 minutes ago from Huddersfield, England

  @virginmedia Logged in first time and no problems but since then I get this screen

• 
  Abdullah Mulla (@a8dullah_mulla) reported 5 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  Jordan (@jordfcs) reported 8 minutes ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

• 
  Richard Parker (@Ripark114) reported 12 minutes ago from Pannal, England

  @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

• 
  Helen Rafferty 💙 (@HelenRaffTVN) reported 15 minutes ago from Shelf, England

  @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

• 
  Phil Turner (@philter66) reported 16 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  Martin Lowrie (@ringroads) reported 17 minutes ago from Leeds, England

  @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

• 
  Guy Leech (@guyrleech) reported 17 minutes ago from Wakefield, England

  @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

• 
  Sam Walker (@SamWalker03) reported 21 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Sam Walker (@SamWalker03) reported 24 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  Andrew English (@andy_english) reported 26 minutes ago from Dewsbury, England

  @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

• 
  Guy Leech (@guyrleech) reported 27 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

• 
  anne l (@annie7hudds) reported 32 minutes ago from Fenay Bridge, England

  @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

• 
  Dom Burch ⤴️ (@domburch) reported 32 minutes ago from Bradford, England

  @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

• 
  Guy Leech (@guyrleech) reported 33 minutes ago from Wakefield, England

  @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

• 
  Paul Waite (@plrw2010) reported 34 minutes ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Vid (@vid_mitra8) reported 35 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

• 
  Christine Pilkington (@Pilki) reported 58 minutes ago from Bradford, England

  @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

• 
  Bam Bam (@SaffsAI) reported 58 minutes ago from Bradford, England

  Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Navy Blue (@Paddock_View) reported 4 minutes ago

  @virginmedia All working now. Factory reset on hub worked. Can you cancel the call please

• 
  Richard Stringer Music (@HerenesM) reported 8 minutes ago

  @virginmedia @Cwedol I have done all this and have two boosters from you. The broadband signal isnt clean and wired and wireless are worse than my last provider

• 
  Mike Pattinson (@MikeP_mpass) reported 14 minutes ago

  @virginmedia is it possible to actually speak to someone about our service provision. Your chatbot function cannot resolve my query / your problem

• 
  David Wynne (@DavidWy50549857) reported 15 minutes ago

  @virginmedia I've had this copy and paste message yesterday.... Please direct me to cancellation as I want this dross service cancelled

• 
  AJ, is it not? (@AJ_ay_it) reported 15 minutes ago

  @brumcyclist @TinpotJ @virginmedia Problem is nobody else offers anywhere near the same speeds round here whenever I've checked.

• 
  Rabby (@Rabby81671440) reported 19 minutes ago

  @virginmedia I haven't done it just yet. I've noticed with the link you sent me there was a problem and it was supposed to be fixed by 5pm yesterday. I just wasn't sure whether to bring an engineer out to my poperty over something like this.

• 
  jakub j (@inflamer86) reported 19 minutes ago

  @virginmedia No service at all. 0.02 MB download, 20mb upload.

• 
  Chesray Nelson (@ChesrayNelson) reported 20 minutes ago

  @Whats_UpWithU @virginmedia I don't like slagging companies off but share your pain. I have been struggling to get a router upgrade they offered me since July! 6 chat support contacts and 2 phone calls and still nothing. What is going on @virginmedia ???

• 
  ✨Sophie😷✌️ (@sophontrack) reported 23 minutes ago

  @virginmedia Hiya - it took about an hour but was back on before 10.30pm - there will be planned maintenance tomorrow but I'm not sure how much time that will mean the internet is down for

• 
  Claire Pinder (@noodlesmum) reported 24 minutes ago

  @virginmedia Of course you are but words are cheap aren’t they!? I’m now trying to resolve another @virginmedia issue…. Will it never end 😭😭