Virgin Media

Virgin Media Outage Report in Leeds, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS11, LS27, LS3, LS98, LS9 and WF3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 03/18/2025 13:20

March 18: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Dewsbury, Huddersfield, Mirfield, Wakefield, Liversedge, Batley, Shipley, Brighouse, Cleckheaton, Heckmondwike, Castleford and Tadcaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Phone
United KingdomLeeds Total Blackout
United KingdomBradford Wi-fi
United KingdomDewsbury Internet
United KingdomLeeds Internet
United KingdomHuddersfield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • sijackson77 Simon Jackson (@sijackson77) reported from Dewsbury, England

    @virginmedia been without broadband or TV for 3 days now. Your information line advises “ it’s a complex issue ...taking longer than expected”. I work from home, I NEED broadband for email, Skype and data access. It’s not bloody good enough!

  • richk13 Rich Kershaw (@richk13) reported from Huddersfield, England

    @virginmedia Continual drop-out our fibre broadband is getting really annoying now. Making it impossible to work from home. Help! @drawnbylight

  • JamieGash3 Jamie Gash (@JamieGash3) reported from Wibsey, England

    Never trust @virginmedia mobile in the uk they are full of shit

  • bluemoonerdave Dave bell (@bluemoonerdave) reported from Huddersfield, England

    @virginmedia really frustrating evening, the internet is non existent then waited 20 minutes to get through on the phone only to be told nobody can help me fix this issue today! #SpoiltOurEvening

  • jacksplats Jack Clarkson (@jacksplats) reported from Leeds, England

    @virginmedia It’s okay I’ve terminated my contract as customer are very poor! 💩

  • IDanzoh Danny™ (@IDanzoh) reported from Wakefield, England

    @virginmedia I just want to know when the virgin engineer will be done messing with the electric box on my street I’m sure that’s the reason why it’s down

  • DaveFincher1984 David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia hi,is there any reason why my service inc broadband is not working in WF14 area...done the online test and says no issues in area!not great when I pay £84 per month for the joy of your service 🙄

  • jacksplats Jack Clarkson (@jacksplats) reported from Guiseley, England

    If your thinking of having internet with @virginmedia I would 100% urge you not to!!! Never works correctly and they just say sorry and credit you. #notgoodenough

  • nickholding01 Vegan_nick.h (@nickholding01) reported from Wakefield, England

    @virginmedia Just spoke to the rudest customer service advisor ever. Lost a customer. Cancelling. Prices are so expensive too

  • penthemighty Penny (@penthemighty) reported from Leeds, England

    @virginmedia you're still taking money out of our bank account after we cancelled our service in November, despite repeated calls. Dreadful customer service and no sign of a refund or stopping taking our money. Would like to raise an official complaint.

  • IDanzoh Danny™ (@IDanzoh) reported from Wakefield, England

    @virginmedia It says no known issue so no

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia If you keep calling me EVERY DAY on my landline and mobile telling me to ugrade my TIVO box I will have you done for harassment!!! You’ve already told me I have the newest box & it’s an error but your Indian call centre do not understand me!!! #complaint #harrassment

  • Ma_Loudie Mary-Ann 🔮 (@Ma_Loudie) reported from Huddersfield, England

    Hi @virginmedia my internet is still not working and you have still not responded to me. Any help would be appreciated, thanks.

  • nickholding01 Vegan_nick.h (@nickholding01) reported from Leeds, England

    @virginmedia That's where the problem started in the first place so absolutely no point ringing

  • DaveFincher1984 David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia I’ve just done another service test and says aware of fault on both tv and broadband and engineers are sorting it...I’ll wait and see what happens!thank you

  • AnthonyyBurke Anthony (@AnthonyyBurke) reported from Wakefield, England

    @virginmedia Hello my internet has gone down for some reason, I've *** a test on your service site, and no known issues. But on the virgin media hub says my internet (access denied)

  • JamieLee76 JamieUK (@JamieLee76) reported from Leeds, England

    @virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service

  • oliversmith66 TeamFury 🤴🏼 (@oliversmith66) reported from Leeds, England

    @Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin

  • oliverfoggin Oliver Foggin (@oliverfoggin) reported from Chapel Allerton, England

    2 hours on the phone to Virgin Media because a family member “tried to help” and left my grandma’s account *****.

  • Ma_Loudie Mary-Ann 🔮 (@Ma_Loudie) reported from Huddersfield, England

    @virginmedia I have no idea what a wired or wireless connection is honestly. I’ve phoned and have an engineer coming out but this keeps happening and it’s a bit shit.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • matt18barnes Matt ‘Barnsey’ Barnes (@matt18barnes) reported

    @virginmedia When we rang they can’t see a problem so they’re not bothered! No landline either because it’s plugged into the router. App says everything is fine, engineer can’t come till Saturday

  • Rosco1318 R McQ (@Rosco1318) reported

    @virginmedia Hi. Slow broadband speed via modem mode of hub 5. 2 hour wait. Missed them as I wasn't continuously looking at screen. I'm at 4 hours now still no help. And on the 4th day of trying

  • TheTwigglet_ The Twigglet (@TheTwigglet_) reported

    I can honestly say I’ve never experienced customer service as bad as @virginmedia the sales team and the retentions team are fantastic and the product they provide is great when it’s working… but if something goes wrong and you need customer service. God help you.

  • abbienicolex abocado 🥑 (@abbienicolex) reported

    @virginmedia We have had no wifi at all for a week, we are 3 students and all have work from home jobs. The cable outside was damaged. Someone came to fix that then he said someone else would be round on Tuesday to feed the wire back through to the house.

  • Joshua50227705 Joshua (@Joshua50227705) reported

    @virginmedia Hi, I had a technician at the house on the 27th October, I was told that work was needed to fix the cables on the outside of the property and they would contact me in the coming days to tell me when the work was to be completed- so the 2nd part of the work can begin. 1/2

  • dominikabolon Dominika (@dominikabolon) reported

    @virginmedia since you guys respond here better than on your phones… why has my internet been down for 5 days with no response from your team? 😒 #virginmedia

  • DunlopRach Rach D (@DunlopRach) reported

    @virginmedia I have just received a new contract from Virgin Media for 18 months and I never asked for it. All broadband, tv and phone are no longer working. Confused and cannot get through to customer services - trying 45 mins!!! Anyone experienced this. Thanks

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @virginmedia @OverwatchEU Why won't you let me connect with anything hosted on Lyrical Host, a website hosting company? You said you'd fix it, but you still haven't

  • wil_lia_m40 William McKee (@wil_lia_m40) reported

    @virginmedia Completely impossible,it’s hooked up to one tv which is hanging on my wall,and I am not really in the mood for diy so you can say the tv is the problem. I can tell you it’s not as the ps5 subtitles work perfectly,it only happens on virgin. Apologies about putting my tv on a wall

  • jamesmcewan86 James Mcewan (@jamesmcewan86) reported

    @MonkeyBonus @virginmedia @premierinn ultimate WiFi is a joke, they really need to improve this, their bread and butter is business users, it's bad enough in 2022 they charge for WiFi but even worse that it's as reliable as a cheap umbrella in a hurricane.