Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS10, LS12, LS8, LS25 and LS6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 12/13/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Bradford, Normanton, Castleford, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury and Elland.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomLeeds Total Blackout
United KingdomBatley Phone
United KingdomBradford Wi-fi
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Danny_Gartside Danny Gartside™ (@Danny_Gartside) reported from Crigglestone, England

    @virginmedia hi folks. Struggling to get some support. I have no connections for my hub to tv box. Struggling

  • james_m_carter James Carter (@james_m_carter) reported from Huddersfield, England

    @LaurakBuzz @virginmedia Dito! I’ve been waiting for them to fix mine for around 2 months! Still waiting for a manager to call me back. Their customers service is despicable! They really don’t care but continue to take your money!

  • rubyloonat rubyloonat (@rubyloonat) reported from Dewsbury, England

    Fix the connection @virginmedia no internet all morning and afternoon 🙄so frustrating #virginmediadown

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Wibsey, England

    @virginmedia internet is down I get it, supposed to be back up at 6 and then updated for 11 ! . I’m having to use my phone connection as a modem to do my job. This is ridiculous.

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi there seems to be a sound issue with bt sport HD 1 just a ringing sound all other bt channels are fine

  • Greeny1911 Jordan Green (@Greeny1911) reported from Bradford, England

    @virginmedia I’m having at least 5 internet drop outs a day in the last two weeks. It’s affecting my work and recreation after work. What is wrong with your service. Pay a fortune every month for constant drop outs. Absolutely appalling

  • BeaNziBoi_ BEANZ (@BeaNziBoi_) reported from Bradford, England

    @virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)

  • MrNickWalker Nick (@MrNickWalker) reported from Leeds, England

    @virginmedia Hi, no nothing listed but keeps slowing down.

  • Nomfosse2011 Naomi R Carlisle (@Nomfosse2011) reported from Leeds, England

    @virginmedia Hi,just called with a query.Said a text would be sent to get the conversation started I’ve received no text ... Help would be appreciated 😀

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Huddersfield, England

    @virginmedia I’ve already done that, and you’ve cancelled the engineer visit cos there is a network problem

  • ScottEaglen Scott Eaglen (@ScottEaglen) reported from Wakefield, England

    @virginmedia My service is faulty because I don’t have it. We moved home two weeks ago and were told someone would be here yesterday to install. Nobody turned up. And now nobody can tell me exactly when I should expect someone!

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia absolute rubbish service - no internet again. This has been on and off for months, no use calling to be told to reset modem, what I want is a proper fix, paying for a service I’m not getting.

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Brighouse, England

    @virginmedia Nope this service is a joke

  • ScottEaglen Scott Eaglen (@ScottEaglen) reported from Wakefield, England

    @jmarchy @virginmedia Been alright with us so far mate. But the service today has been absolutely woeful. Nobody has been able to give me an answer, so basically I’m currently paying for something I’m not getting.

  • andyairfix Andrew Tynan (@andyairfix) reported from Crigglestone, England

    @virginmedia After 10!! Yes 10 phone calls to customer services over the last week,we are still waiting for confirmation that a Booster has been dispatched and not one advisor can answer the question.#frustrating#appauling😡customerservice#nonethewiser!

  • james_m_carter James Carter (@james_m_carter) reported from Huddersfield, England

    @virginmedia Lol 😂 oh @virginmedia how you never fail to understand. I’ve gone over of this had 2 engineers to home a manager has been meaning to call me for 3-4 weeks

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia when u going to fix my net and TV it been down for 12 Hours no TV channel and net I pay £88 month

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Wibsey, England

    @virginmedia Surprise surprise is gone down again ..

  • nobby1979 Nobby (@nobby1979) reported from Bradford, England

    @virginmedia Nope it's all Chanels and this happens after turning on but it will fix it's self couple of hours later been going on a couple of weeks now

  • ScottEaglen Scott Eaglen (@ScottEaglen) reported from Wakefield, England

    And now @virginmedia are saying they can’t see what the issue is. Absolutely incredible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinH01846340 Martin Hughes (@MartinH01846340) reported

    @virginmedia The £10 a month unlimited data and you get the new phone. You are a long standing customer blah blah blah

  • davidmurtz David Murtagh (@davidmurtz) reported

    @virginmedia I am concerned as i am a carer for a boy with ASD. He is already anxious it will go down again. It isnt running properly for him and the unpredictablity is unhelpful. What if it goes down again tonight and he has a meltdown and i cant contacr virgin to report it

  • Hughesy_B MrsH 🦅 (@Hughesy_B) reported

    @virginmedia They needed a sim number which I got for them. I've tried to contact the same agent again but each new person can't seem to tell me who they were & then just seem to pluck random prices from thin air (I assume it'll all be on my notes) Absolute appalling customer service

  • emmakeenan25 Emma Keenan (@emmakeenan25) reported

    @virginmedia Yes, sometime we do, as well as general buffering messages...some of the codes we've had are: CS9994, CS2317, CS9993, CS2305, suggestion to run diagnostics providing IPv6 gateway and address not available and "weak signal" diagnosis

  • DaisyJHollands Daisy (@DaisyJHollands) reported

    @virginmedia But the wait meant you could continue to charge me double even though I didn’t mind not having the second box yet. Haven’t even connected it now I do have it. I raised a complaint and it was closed without anyone speaking or contacting me. It’s a joke.

  • FPL_TheMak Scott (@FPL_TheMak) reported

    @virginmedia I’ve just called and spoke to someone there who told me they cannot help and I need to call Yodel…. Who aren’t open

  • SBreedon sbreedon.eth 🇬🇧⚡️ (@SBreedon) reported

    @virginmedia I have spoke to four people in as many days - yet they can never resolve this.

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

  • TheAminAli Amin Ali (@TheAminAli) reported

    @virginmedia is there an internet outage in the E17 London area? My internet hasn’t been working since Friday

  • davidmurtz David Murtagh (@davidmurtz) reported

    @virginmedia Yes but others according to the community group have the same issue? Also it was down Thurs or Friday as their was a similar issue (intermittent internet), we had a message that engineers had found the fault and took all day to fix. This is a similar issue. Its not just me