Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS25, LS12, LS99, LS19 and LS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Batley, Bradford, Leeds, Normanton, Pontefract, Yeadon, Wakefield, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Bradford |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Naomi R Carlisle
(@Nomfosse2011) reported
from
Leeds, England
@virginmedia Hi,just called with a query.Said a text would be sent to get the conversation started I’ve received no text ... Help would be appreciated 😀
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Nick
(@MrNickWalker) reported
from
Leeds, England
@virginmedia Hi, no nothing listed but keeps slowing down.
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Nobby
(@nobby1979) reported
from
Bradford, England
@virginmedia Nope it's all Chanels and this happens after turning on but it will fix it's self couple of hours later been going on a couple of weeks now
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia absolute rubbish service - no internet again. This has been on and off for months, no use calling to be told to reset modem, what I want is a proper fix, paying for a service I’m not getting.
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Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia Surprise surprise is gone down again ..
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
@jmarchy @virginmedia Been alright with us so far mate. But the service today has been absolutely woeful. Nobody has been able to give me an answer, so basically I’m currently paying for something I’m not getting.
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Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
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BEANZ
(@BeaNziBoi_) reported
from
Bradford, England
@virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi there seems to be a sound issue with bt sport HD 1 just a ringing sound all other bt channels are fine
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia Lol 😂 oh @virginmedia how you never fail to understand. I’ve gone over of this had 2 engineers to home a manager has been meaning to call me for 3-4 weeks
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Adele Hall❤
(@spikeshunny) reported
from
Brighouse, England
@virginmedia Nope this service is a joke
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.
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Simon 🏆🏆🏆🏆
(@cleggy1966) reported
from
Huddersfield, England
@virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
And now @virginmedia are saying they can’t see what the issue is. Absolutely incredible.
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Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia internet is down I get it, supposed to be back up at 6 and then updated for 11 ! . I’m having to use my phone connection as a modem to do my job. This is ridiculous.
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Adele Hall❤
(@spikeshunny) reported
from
Huddersfield, England
@virginmedia I’ve already done that, and you’ve cancelled the engineer visit cos there is a network problem
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
@virginmedia My service is faulty because I don’t have it. We moved home two weeks ago and were told someone would be here yesterday to install. Nobody turned up. And now nobody can tell me exactly when I should expect someone!
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Danny Gartside™
(@Danny_Gartside) reported
from
Crigglestone, England
@virginmedia hi folks. Struggling to get some support. I have no connections for my hub to tv box. Struggling
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@LaurakBuzz @virginmedia Dito! I’ve been waiting for them to fix mine for around 2 months! Still waiting for a manager to call me back. Their customers service is despicable! They really don’t care but continue to take your money!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Woodsy
(@chriswoods84) reported
@virginmedia And as a side note, your website help is awful. Your telephone staff and probably yourself must get hacked off with getting shouted at and abuse. It's because customers are so frustrated by the time they get to speak to anybody. And don't blame covid, it was the same before.
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Laica
(@Laica23) reported
@virginmedia You did have a DM service, I have spoken to you before on it
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Martin smith
(@Marnis1971) reported
@virginmedia I’ve even got a reference number for the new service listed on the email - a V6 and Mix TV - she has never received.
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the jolly rottie
(@lynnsrottie) reported
@virginmedia Unsurprisingly I did that each time. Also tried switching everything off then on again. Also tried contacting customer service.
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Stuart
(@Studaawg) reported
@JJohnsonJourno @virginmedia I’m with them and it’s been awful, I’ve been using 5G all day
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Suzie Mcnab
(@daisybug22) reported
@virginmedia I’m now on day 13 trying to get through to you with a television technical issue!! On each of these days I’ve tried multiple times to get through to your technical team and nothing!! My screen is distorted on every channel in my box downstairs so I can’t view a thing
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Woodsy
(@chriswoods84) reported
@virginmedia A complaint has been made online and not acknowledged so far. The text service, i have been trying all week. Keep starting conversations and being cut off. And the promised call back I have had from a manager today hasn't happened. The level of customer service is pathetic.
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Dave Newton
(@dave3263) reported
@virginmedia What’s with the increase in spam and phishing email attempts over the last two weeks? I had around 30-40 purporting to be from fake @Norton saying my subscription was due renewal and now fake @Macafee too. Your spam traps are suddenly not working! #sortitoutplease
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AMD
(@AnnaMDimi) reported
@virginmedia Why does your contact us hours say 9-6pm but when I tried calling at 4:15pm your service says its closed??
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Ryan Gilvear
(@ryan_gilvear) reported
@virginmedia Still haven't even had the confirmation email to set up the account two days later... nor a reply here, and after talking to a agent on web chat, had no help given at all... great customer experience so far..