Virgin Media Outage Report in Leeds, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS11, LS27, LS3, LS98, LS9 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Dewsbury, Huddersfield, Mirfield, Wakefield, Liversedge, Batley, Shipley, Brighouse, Cleckheaton, Heckmondwike, Castleford and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Phone | |
| Leeds |
Total Blackout | |
| Bradford |
Wi-fi | |
| Dewsbury |
Internet | |
| Leeds |
Internet | |
| Huddersfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Simon Jackson
(@sijackson77) reported
from
Dewsbury, England
@virginmedia been without broadband or TV for 3 days now. Your information line advises “ it’s a complex issue ...taking longer than expected”. I work from home, I NEED broadband for email, Skype and data access. It’s not bloody good enough!
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Rich Kershaw
(@richk13) reported
from
Huddersfield, England
@virginmedia Continual drop-out our fibre broadband is getting really annoying now. Making it impossible to work from home. Help! @drawnbylight
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Jamie Gash
(@JamieGash3) reported
from
Wibsey, England
Never trust @virginmedia mobile in the uk they are full of shit
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Dave bell
(@bluemoonerdave) reported
from
Huddersfield, England
@virginmedia really frustrating evening, the internet is non existent then waited 20 minutes to get through on the phone only to be told nobody can help me fix this issue today! #SpoiltOurEvening
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Jack Clarkson
(@jacksplats) reported
from
Leeds, England
@virginmedia It’s okay I’ve terminated my contract as customer are very poor! 💩
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Danny™
(@IDanzoh) reported
from
Wakefield, England
@virginmedia I just want to know when the virgin engineer will be done messing with the electric box on my street I’m sure that’s the reason why it’s down
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia hi,is there any reason why my service inc broadband is not working in WF14 area...done the online test and says no issues in area!not great when I pay £84 per month for the joy of your service 🙄
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Jack Clarkson
(@jacksplats) reported
from
Guiseley, England
If your thinking of having internet with @virginmedia I would 100% urge you not to!!! Never works correctly and they just say sorry and credit you. #notgoodenough
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Vegan_nick.h
(@nickholding01) reported
from
Wakefield, England
@virginmedia Just spoke to the rudest customer service advisor ever. Lost a customer. Cancelling. Prices are so expensive too
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Penny
(@penthemighty) reported
from
Leeds, England
@virginmedia you're still taking money out of our bank account after we cancelled our service in November, despite repeated calls. Dreadful customer service and no sign of a refund or stopping taking our money. Would like to raise an official complaint.
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Danny™
(@IDanzoh) reported
from
Wakefield, England
@virginmedia It says no known issue so no
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia If you keep calling me EVERY DAY on my landline and mobile telling me to ugrade my TIVO box I will have you done for harassment!!! You’ve already told me I have the newest box & it’s an error but your Indian call centre do not understand me!!! #complaint #harrassment
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Mary-Ann 🔮
(@Ma_Loudie) reported
from
Huddersfield, England
Hi @virginmedia my internet is still not working and you have still not responded to me. Any help would be appreciated, thanks.
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Vegan_nick.h
(@nickholding01) reported
from
Leeds, England
@virginmedia That's where the problem started in the first place so absolutely no point ringing
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia I’ve just done another service test and says aware of fault on both tv and broadband and engineers are sorting it...I’ll wait and see what happens!thank you
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Anthony
(@AnthonyyBurke) reported
from
Wakefield, England
@virginmedia Hello my internet has gone down for some reason, I've *** a test on your service site, and no known issues. But on the virgin media hub says my internet (access denied)
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JamieUK
(@JamieLee76) reported
from
Leeds, England
@virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service
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TeamFury 🤴🏼
(@oliversmith66) reported
from
Leeds, England
@Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin
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Oliver Foggin
(@oliverfoggin) reported
from
Chapel Allerton, England
2 hours on the phone to Virgin Media because a family member “tried to help” and left my grandma’s account *****.
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Mary-Ann 🔮
(@Ma_Loudie) reported
from
Huddersfield, England
@virginmedia I have no idea what a wired or wireless connection is honestly. I’ve phoned and have an engineer coming out but this keeps happening and it’s a bit shit.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt ‘Barnsey’ Barnes
(@matt18barnes) reported
@virginmedia When we rang they can’t see a problem so they’re not bothered! No landline either because it’s plugged into the router. App says everything is fine, engineer can’t come till Saturday
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R McQ
(@Rosco1318) reported
@virginmedia Hi. Slow broadband speed via modem mode of hub 5. 2 hour wait. Missed them as I wasn't continuously looking at screen. I'm at 4 hours now still no help. And on the 4th day of trying
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The Twigglet
(@TheTwigglet_) reported
I can honestly say I’ve never experienced customer service as bad as @virginmedia the sales team and the retentions team are fantastic and the product they provide is great when it’s working… but if something goes wrong and you need customer service. God help you.
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abocado 🥑
(@abbienicolex) reported
@virginmedia We have had no wifi at all for a week, we are 3 students and all have work from home jobs. The cable outside was damaged. Someone came to fix that then he said someone else would be round on Tuesday to feed the wire back through to the house.
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Joshua
(@Joshua50227705) reported
@virginmedia Hi, I had a technician at the house on the 27th October, I was told that work was needed to fix the cables on the outside of the property and they would contact me in the coming days to tell me when the work was to be completed- so the 2nd part of the work can begin. 1/2
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Dominika
(@dominikabolon) reported
@virginmedia since you guys respond here better than on your phones… why has my internet been down for 5 days with no response from your team? 😒 #virginmedia
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Rach D
(@DunlopRach) reported
@virginmedia I have just received a new contract from Virgin Media for 18 months and I never asked for it. All broadband, tv and phone are no longer working. Confused and cannot get through to customer services - trying 45 mins!!! Anyone experienced this. Thanks
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia @OverwatchEU Why won't you let me connect with anything hosted on Lyrical Host, a website hosting company? You said you'd fix it, but you still haven't
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William McKee
(@wil_lia_m40) reported
@virginmedia Completely impossible,it’s hooked up to one tv which is hanging on my wall,and I am not really in the mood for diy so you can say the tv is the problem. I can tell you it’s not as the ps5 subtitles work perfectly,it only happens on virgin. Apologies about putting my tv on a wall
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James Mcewan
(@jamesmcewan86) reported
@MonkeyBonus @virginmedia @premierinn ultimate WiFi is a joke, they really need to improve this, their bread and butter is business users, it's bad enough in 2022 they charge for WiFi but even worse that it's as reliable as a cheap umbrella in a hurricane.