Virgin Media outages and service status in Leeds, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Leeds, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 9, 7:07 AM GMT+1.
- Internet (49%)
- Wi-fi (26%)
- TV (17%)
- E-mail (9%)
The latest reports from users having issues in Leeds come from postal codes LS8 , LS9 , LS99 , LS25 and LS11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Normanton, Batley, Wakefield, Huddersfield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 6 hours ago |
|
Bradford
|
Wi-fi | 10 hours ago |
|
Bradford
|
Internet | 11 hours ago |
|
Normanton
|
Wi-fi | 1 day ago |
|
Batley
|
Internet | 2 days ago |
|
Batley
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
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Katharine Shipley (@KatShipley_) reported from Leeds, EnglandThe worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Calam Smithson (@CalamSmithson) reported from Garforth, EnglandNothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!
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Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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PatsyT (@PatsyT31) reported from Fenay Bridge, England@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
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Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Joanne Letremy (@DERocksOn) reported from Huddersfield, England@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Ben Cropper (@croppersports) reported from Leeds, EnglandTerrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England@virginmedia I have no Internet at home since Saturday. Please help
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Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Spiders and Milk (@spidersandmilk) reported@virginmedia what’s going on with the internet Tq3 area?. It’s been down for 3 days now.
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Mehnaz imtiaz (@MehnazImtiaz) reported@virginmedia I was given 2 options. Live with it or leave. Ur welcome to listen to the call. Was not offered any other resolution. Advisor did not care at all. Shameful customer service
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The Roberts Show (@fatjay1982) reportedBloody brilliant @virginmedia just cost me £140 planed coming to fix my Internet on 23rd got a tx saying could change it to tomorrow txted to confirm changed all my work to be in and just get another txt t 9pm saying not tomorrow will be 23rd
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Abdullah (@Abdulla20034992) reportedHi @virginmedia it seems like rhe problem of wifi access without internet is only in our broadband as there is no local issue atm
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Mark Bingley 💙 (@bingley11) reported@virginmedia Well I'm telling YOU that there is a problem.... So @virginmedia are fully informed about this issue.
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Allan C ⭐️⭐️ (@ajc_cfc) reported@virginmedia It’s literally a computer. I’m sure it won’t have hurt feelings. My call was meant to be from your security team to verify a “Parked” order. Said they would call between 3pm and 5pm and never. Hence my initial frustration.
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Emily Mobley (@Mrsmob57) reported@virginmedia Yes I have I’m fed up of not having broadband that works around the house and problems with red button it always happens
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vic (@vixeim) reported@virginmedia sick to the back teeth of the Internet constantly dropping out lately.Test advises cable issue into the home?How can I get someone to look into it and sort it?Trying to work from home is a nightmare and whilst my job might not be essential to you it’s essential to me
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Jay 💛 (@jays_scott) reported@virginmedia … I’m wanting to downgrade my package, but can’t see how to do this, the only options I’m getting is to upgrade? Please don’t tell me I have to call up …. Help 😬
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TOE (@toe102) reported@virginmedia No issues in the area just a constant cut out everyday 10 times today alone so far