Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS8, LS12, LS6, LS13 and LS14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 02/05/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Dewsbury, Bradford, Wakefield, Huddersfield, Ossett, Cleckheaton, Normanton, Heckmondwike, Pontefract, Yeadon, Castleford and Brighouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley TV
United KingdomBatley Internet
United KingdomLeeds Total Blackout
United KingdomBatley E-mail
United KingdomDewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.

  • msubham03 Subham mukherjee (@msubham03) reported from Huddersfield, England

    Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    Dear @SkyUK please can you help, I can’t get a signal for TV so have to use @virginmedia which are literally extortion. I feel it’s unfair that the location that I live means I have. I choice but to pay through the nose. #help #tooexpensive #needskysports

  • EsBeeEn Simon Baines-Norton (@EsBeeEn) reported from Ilkley, England

    @virginmedia It's not about stopping one piece of mail, but how many of these you've sent out. Unnecessary, a total waste and just shows a total disregard for environmental issues. Please think about these things more.

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.

  • AnthonyyBurke Anthony (@AnthonyyBurke) reported from Dewsbury, England

    @virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    off on my phone to use social media. As usual, appalling service. #virginmedia

  • davidjfshaw David Shaw (@davidjfshaw) reported from Bradford, England

    @virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    @virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom

  • pipathon Richard Milnes (@pipathon) reported from Ossett, England

    Decided to leave @virginmedia today after ringing them up. Great service no reason to leave other than I need to be a “new customer” to access the best deals. My monthly bill more than doubled. Hello @NOWTV or @SkyUK I think.....

  • SP1D3R_Sway Martin_Sway 🦁🦁 (@SP1D3R_Sway) reported from Leeds, England

    Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia Its a Hub 3. Therein lies the problem.

  • brendanfarrell Brendan Farrell (@brendanfarrell) reported from Leeds, England

    @virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.

  • Mark_Tooley7 Mark tooley (@Mark_Tooley7) reported from Rothwell, England

    @virginmedia trying to get through to your customer service is a joke 😡

  • nobby1979 Nobby (@nobby1979) reported from Bradford, England

    @virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.

  • drawsonleeds Daniel Rawson (@drawsonleeds) reported from Scarcroft, England

    @virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • aohehir Adam (@aohehir) reported

    @virginmedia When you have to turn off your WiFi because 4G is faster you need to be calling your customer. Not the other way round.

  • IsMiseMarcas Marcas (@IsMiseMarcas) reported

    @nordyteacher @BOD80 Oh god Virgin Media was just AWFUL in D3. But up in Derry at the moment, and VM is fantastic up here!

  • AshFrith Ash Frith (@AshFrith) reported

    @virginmedia just signed up to Virgin on the ultimate oomph package but I can’t even use YouTube in a different room to the hub, called and was told signal wasn’t bad enough for you to help??? We will just cancel I shouldn’t be having to use my phone data while at home

  • ScottDIVIDES Scott Johnston (@ScottDIVIDES) reported

    @virginmedia what’s your tech support number for UK?

  • apureguria Angie - Apure Guria!!! (@apureguria) reported

    hi @virginmedia I received the new HUB 4 as an offer, installed and NOW I DONT HAVE WIFI FOR 4 DAYS!!!!!! I'm not using the service and I still have to pay for it! WHY??? I need to work! Why do you send equipment that doesn't work and crushes all connection?

  • James97533886 j (@James97533886) reported

    @virginmedia What's going on with your internet I'm getting 300ms while gaming and other people having the same issue

  • yvonnehart90 Yvonne (@yvonnehart90) reported

    @virginmedia i am moving home and need to cancel my contract!

  • classicm Mike Moody (@classicm) reported

    @virginmedia having real problems with catch up. 6 weeks now. Both boxes saying network connection fault and can’t watch any catchup. Constantly dropping out. All other services ok. Help!

  • WTC1981 WTC1981 (@WTC1981) reported

    @virginmedia Yeah - this doesn’t work on the 360 box as it only shows you the highest def channel you have available in your package. And there is no option to upgrade either on the box itself or on the website / my service upgrades. Had to call your contact centre. Waiting on activation 👀

  • TheGeest Darren Guest (@TheGeest) reported

    @AshFrith @virginmedia I had the same problem with them. The fella on the phone told me that they could only guarantee wired speeds - I told him I expect wifi in a room 10 feet away from the router. They then demanded £5 a month extra for a booster plug so I told them to take it all out.