Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS8, LS26, LS9, LS27 and LS12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Cleckheaton, Normanton, Batley, Bradford, Leeds, Huddersfield, Shipley, Wakefield, Liversedge, Pudsey, Wetherby, Dewsbury and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Cleckheaton |
Internet | |
| Normanton |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Batley |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
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Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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James Brook Photography
(@jaymzzb) reported
from
Brighouse, England
@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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Jamie Pennington
(@PenningtonJ1978) reported
from
Rothwell, England
@virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!
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UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
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Shay
(@organised) reported
from
Wakefield, England
@daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.
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charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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peter shaw
(@petershaw1984) reported
from
Dewsbury, England
@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lady Lauren
(@JonesPresh) reported
@virginmedia They cut me off but I said I wanted to... uncanny the timing of being cut off! I’m not calling back I’ve already spent 4 hours of my life trying to sort this and getting nowhere. I need a mifi device urgently please can you get someone who can actually help me to call me?
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Jonathan Smith
(@jonflyingtiger) reported
@virginmedia Of course I haven’t... who would have told me that? I’ve waited over 4 hours to be passed between people in your call centre, to be then cut off. My ‘personal manager’ doesn’t answer messages or calls, your online help is appalling. So who would have told me?!
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Josie Howarth
(@josiehowarth7) reported
Virgin media internet is not working again @virginmedia I require a call back please! Sick of paying for a service that does not work.
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Almighty Faye™
(@Almighty_faye) reported
Also my sign in information is totally incorrect, they have my e-mail address as some random virgin media one that I’ve literally never used and have no idea how to access
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Dan Poulton / Lidds1973
(@DanRoPo) reported
@virginmedia They were saying that they were calling regarding the internet outage I was having. I then challenged them on where VM was based in the UK and each time they hung up.
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Amanda Reddie
(@ReddieAmanda) reported
@llanboy01 @virginmedia Want to give me his number as tried to get someone for over 6 weeks. Hours of on hold music playing in my ears. Shocking service @virginmedia happy to take my money! I will be asking for a refund
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Caroline Carson
(@OhCarolineNo) reported
@kylajardine @IKEAUK @virginmedia Oh god Ikea have been the worst. Happy to sell online during lockdown 1, but when delivery arrives broken (literally, 2 out of 4 boxes of tiles smashed) they have no collection service for return/refund. Took me FOUR MONTHS. Their customer service stripped back to near zero.
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Will Scobie
(@willscobie) reported
@virginmedia It hasn't been running well for a few weeks now. Do I need to call again to talk about this issue or will the person who got disconnected with me last night try again? I don't fancy another 90 minutes waiting in the queue for the same issue!
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bosstrade
(@bosstrade) reported
@virginmedia morning VM. I'm receiving a few calls to my virgin landline from scammers pretending to be VM staff. Poor English and wanting me to download items to solve my 'issues'. What do I do, how do I stop them?
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nws
(@neilwsavage) reported
@virginmedia Can’t get through on phone, on text service or using ridiculous ‘help bot’ And when I did get through [briefly] he cut me off mid 1st sentence.