Virgin Media Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS8, LS26 and LS9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Normanton, Batley, Huddersfield, Dewsbury, Leeds, Cleckheaton, Shipley, Wakefield, Liversedge, Pudsey, Wetherby and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Wi-fi | |
| Normanton |
Total Blackout | |
| Batley |
TV | |
| Normanton |
Internet | |
| Huddersfield |
Internet | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
Thanks @virginmedia my wife is in floods of tears after speaking to an absolutely despicable man, a manager, called Chris who we believe is based in Edinburgh. A lengthy complaint will be put in about this. You just can’t treat your customers like shit, like this man did #bully
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Mohammedbhamjee_
(@Bhamjee786) reported
from
Dewsbury, England
Why do i still have 1 bar connection in my house @virginmedia fix up pls
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Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia I'm having issues deleting a device from the TV go app. It just doesn't do anything when I press replace. Please help!!!
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
@virginmedia You are a set of robbing bastards. Give me a free trial, don’t let me cancel cos I don’t have a password cos you never gave me one, then charge me £114. You are conning scum, and your service is shite by the way. Sky must be shitting themselves.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Black Lives Matter!
(@JasonPaulPark) reported
@virginmedia And now they hung up. When I was asking what would happen after the engineer finds no issue, we began to have "phone issues" and then the line goes dead. Absolutely unacceptable behaviour. I'm FUMING. @Ofcom, I'm going to be submitting a complaint to you about this.
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milkie trinio
(@mikealtrineau) reported
@virginmedia hi there VM. I need help with my billing. I have a new contract renewed but the recent charges from my bank doesn't reflect the one on my existing contract. Please help.
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Black Lives Matter!
(@JasonPaulPark) reported
@virginmedia I'm on 200Mb and I'm currently recording 37D and 6U. I'm apparently getting yet another engineer out, which feels like trying to kick the issue into the long grass, AGAIN. My router even registers as Offline on your SamKnows speed test. It's an absolute shambles.
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CBGP
(@GeethaCPB) reported
@virginmedia No not at all. I'm virgin media customer for more than 5 years
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Pete Woods
(@Reapinstein) reported
@mae__holly Virgin media, that explains alot. Dunno how many problems i had with them and continue to have problems.
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Jack Wetherill
(@JackWetherill) reported
Hi @virginmedia - broadband has been snail-paced past two days but router lights look normal and service checker says there are no problems in my area? Any idea?
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CBGP
(@GeethaCPB) reported
@virginmedia However apart from me wasting my time, your agents beating around the bush there's absolutely no solution!!
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TheTrxshMxn
(@TheTrxshMxn) reported
@virginmedia Someone on the support number we called. I believe their name was Justine
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Marc Denton
(@MarcDenton78) reported
@virginmedia Yes I do…. I’m back to the point of having to use my mobile data as it’s more reliable than my £60 odd pound a month home broadband !! I was trying to watch IPlayer last night via my Sky, And the damn thing was buffering throughout.
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tom
(@tomwilliamsonnn) reported
@virginmedia i appreciate the engineers would know when this would potentially be back up and running however there’s been no updates in terms of what the issue is or timescale to be fixed for over 24 hours, does this usually take so long?