Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS25, LS6, LS8, LS14, LS10, LS12, LS99 and LS19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 01/16/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Normanton, Heckmondwike, Huddersfield, Wakefield, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse, Liversedge and Dewsbury.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBradford Internet
United KingdomLeeds Total Blackout
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • afallenknight17 Noah Wilde (@afallenknight17) reported from Bradford, England

    Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph

  • davejackson16 Dave Jackson (@davejackson16) reported from Leeds, England

    @virginmedia It would just be nice to have the service I pay a lot of money for 😡

  • davejackson16 Dave Jackson (@davejackson16) reported from Leeds, England

    @virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Sure, but can the problem be looked into please? Still no improvement

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph

  • uLtImAtE_hAzArD UH Modz 🇬🇧 #NoCrew 🇵🇱 (@uLtImAtE_hAzArD) reported from Wakefield, England

    @virginmedia wtf all dat have issue with network gone back all day

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Tried this and nothing but an automated service which is no help whatsoever.

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.

  • karls2121 Karla (@karls2121) reported from Leeds, England

    Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏

  • petershaw1984 peter shaw (@petershaw1984) reported from Dewsbury, England

    @virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!

  • organised Shay (@organised) reported from Wakefield, England

    @daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!

  • gemma_houlston Gemma Houlston (@gemma_houlston) reported from Wibsey, England

    @virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • priddy Anonymous Wall Gecko (@priddy) reported

    @domster @virginmedia That’s bad. Does traceroute show where the fault lies?

  • bud932 GAIL PIRIE🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bud932) reported

    @weesaragregor_x @virginmedia we moved from virgin to sky on the summer and img it is the worst move ever.... our @SkyUK broadband is ABSOLUTELY SHOCKING and we are stuck with it for another yr and a bit and sky have done nothing to help. they just say it's fine

  • officialrobert0 Robert Smith (@officialrobert0) reported

    @virginmedia it's pathetic ordering a booster should be a simple thing I can do myself but I can't and text chat is slow!!

  • missmegmooo Meg 🌸 (@missmegmooo) reported

    @virginmedia new connection at new house not working. Been on hold for 2 hours, calls disconnect after an hour each time. Need urgent help?!

  • CustomerO2 o2 Customer (@CustomerO2) reported

    @virginmedia I raised a complaint about not being able to contact anyone at Virgin, but I cannot contact anyone about it. Now I am waiting for someone to phone me.

  • quantamcal steve callaghan (@quantamcal) reported

    @virginmedia yet another outage - business account really isn’t worth having - service regularly interrupted, promised credit for poor service? landline transfer still hasn’t taken place weeks later? please advise estimated return of service re ongoing outage at UB6 ?

  • MarcConnor9 Marc Connor (@MarcConnor9) reported

    @virginmedia can I transfer an existing virgin mobile number to a new virgin sim thats comes with a package deal then cancel the existing virgin mobile contract?

  • NotAPolack Jozef Doyle (@NotAPolack) reported

    @virginmedia I believe we're being reconnected tomorrow, since it apparently takes 48 hours to patch us back into the mainframe (not a Network Technician, apologies) so I think all that can be done is being done. Thanks though RF :)

  • msayer91 Matthew Sayer (@msayer91) reported

    @virginmedia so my dad been trying to get his virgin media email account unblocked for 4 days. Constantly being passed to different departments. Hours on the phones and live chat and still not sorted! Shocking service!

  • Amarhussainxx Amar Hussain (@Amarhussainxx) reported

    @virginmedia just got a message and after me explaining they are telling me to call but when i do call nobody answers , i knew i will not get anywhere i have been on the forum its showing low connections , the text message people just want to fob u off sorry cant help you, shocking