Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS11, LS12, LS8, LS17, LS6, LS14, LS10 and LS25.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 01/23/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Huddersfield, Wakefield, Dewsbury, Normanton, Bradford, Heckmondwike, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse and Liversedge.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomBatley Wi-fi
United KingdomHuddersfield Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • richk13 Rich Kershaw (@richk13) reported from Brighouse, England

    @virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    @virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • Faye_Louise_T 🖤 Faye ♠️ (@Faye_Louise_T) reported from Castleford, England

    Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahpinnock Sarah Pinnock (@sarahpinnock) reported

    @virginmedia Absolutely no service since 1.45pm yesterday. No tv no broadband no phone. You surely know about this problem? I believe Burgess Hill and Haywards Heath are both out. Virgin media engineers and vans have been seen around here. Your status page says all is well which frustrates!

  • AkashSR123 Akash R (@AkashSR123) reported

    @virginmedia I’ve not had properly functioning WiFi in weeks, have called customer service last week to be told engineer coming out and a complaint has been lodged. A week on WiFi is still rubbish, not even a peep regarding an engineer and no follow up on my complaint.

  • TGeezeer TechGeezeer (@TGeezeer) reported

    @virginmedia No one can call you to report it. My neighbour has issues with virgin and so does my mother 1 mile away. It must be area related please investigate BR4 area

  • JsChopra0 Jayyy (@JsChopra0) reported

    @virginmedia 4-5 days of calling and waiting and speaking to the managers, I get the blame on my devices, “They dont know how to help” and “wait for us to monitor” and a manager that gives a solution complete full of costs @richardbranson WOW to @virginmedia #worstbroadbandever

  • ShahFalgu Falgu Shah (@ShahFalgu) reported

    @virginmedia our internet has been out for 24hrs+, we’ve spent over 3 hrs on hold or on the phone with customer service and we just got a text to say someone will come over on Dec 30th. Can someone please help us????? It’s Xmas and we have no internet, tv, or phone 😭 #xmasruined

  • DemelzaMayx Demelza May (@DemelzaMayx) reported

    @virginmedia What do you call soon? Is there a problem throughout the country aswell or just my area?

  • venomstrike The Plague Dr is in (@venomstrike) reported

    turns out its not twitter for once its virgin media playing silly bastards again seriously how ******** do they charge what they do and offer a service that is either dodgy or down more than its stable

  • andyedwardsUK Andrew Edwards (@andyedwardsUK) reported

    @virginmedia Yes all reported and your “very sorry...” but can ask why the service is down, questions are being asked by my employer. And I’m asking if BT although slower speeds offer a better service

  • beyhlani lovely and gay (@beyhlani) reported

    @virginmedia Yeah, I have the hub 3 box and the WiFi light is lit up green, the power light is flashing green and I have ran all the tests and done all troubleshooting steps. Nothing is working. I have tried to phone twice and been sent a link. Can I actually speak to someone who can fix it.

  • CunliffeTina Tina Cunliffe (@CunliffeTina) reported

    @virginmedia Struggling to get in contact with the support team. The problems are the internet in one room keeps cutting out, that room has a booster. Every couple of days have to keep rebooting the modern. We have rebooted the modern 7 times in 2 weeks