Virgin Media

Virgin Media Outage in Leeds, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Leeds, England

Virgin Media Outage Chart in Leeds, England 09/26/2020 06:00

September 26: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 65.70% Internet
  • Wi-fi 12.67% Wi-fi
  • TV 6.07% TV
  • Phone 5.31% Phone
  • E-mail 5.19% E-mail
  • Total Blackout 5.06% Total Blackout

Virgin Media Outage Map Near Leeds, England

The most recent outage reports and issues originated from Wakefield, Leeds, Woodlesford, Bradford, Huddersfield, Heckmondwike, Pontefract, Ilkley, Castleford, Dewsbury, Wetherby, Bingley, Knottingley, Ossett and Shipley.

United KingdomWakefield Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomBradford Internet
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United KingdomLeeds Internet

Virgin Media in Leeds, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:
  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England

    @DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Leeds, England

    @virginmedia would you text to tell a customer there are payment issues?

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia can you advise me if there is internet issues in LS17 till the 28th?

  • Fernoxchris1 Chris Broadbent (@Fernoxchris1) reported from Leeds, England

    @GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

  • ncawthray Nigel Cawthray (@ncawthray) reported from Leeds, England

    @virginmedia @PlayAvengers Doesn't work

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?

  • SusannaMFL Susanna (@SusannaMFL) reported from Leeds, England

    @virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc

  • mcchalk Martin Chalk (@mcchalk) reported from Bingley, England

    @virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.

  • Mikeyrob73 Mike Robertson (@Mikeyrob73) reported from Bingley, England

    Hey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Melaniekinsell4 Melaniekinsell1 (@Melaniekinsell4) reported

    @virginmedia Trouble is they take forever to answer, I rang Thursday morning to report the fault and on hold 18 minutes!

  • Bluebells048 YourCovidNightmare (@Bluebells048) reported

    @virginmedia I’ve only done the on screen diagnostic check and each time it tells me the TiVo box can’t connect to the WiFi along with this code (C217). Based on previous experience I’ve not got the time to hang around waiting to speak to your technical team. It’s easier to leave.

  • MisssBianca bianca walsh (@MisssBianca) reported

    @virginmedia When someone contacts me directly yes I will indeed talk about my issues with virgin media

  • Skossoff Simon Kossoff (@Skossoff) reported

    @virginmedia The problem here is communication. The inability of your teams to communicate and your organisations unwillingness to communicate properly with the customer. In fact avoidance of it. The worst @virginmedia @VirginMediaCorp

  • lisasli66 Lisa (@lisasli66) reported

    @virginmedia I did and it said there where no issues which wasn't true! It's still not working. Same all last weekend so couldn't watch the football and has been rubbish all week whilst I have been working. Not sure how much longer I am going to stay with you tbh

  • Michael_Hartt Michael (@Michael_Hartt) reported

    @virginmedia Service back but intermittent and slow (worse than normal, which has never approached promised 200MB speeds!). Had to tether to mobile y'day to work, and amazingly, faster speed, more reliable, better quality than Virgin Media. Pretty poor! #NW6 #whampstead

  • a17fan Arfan (@a17fan) reported

    @virginmedia why is it that whenever there is a fault to my services Virginmedia customer service is extremely poor Hanging on the phone for 25mins. Sent link to my phone to book engineer doesn't work. You try and stay loyal to virgin but Poor service they provided unacceptable

  • welsh_lisa2 Lisa Goddard (@welsh_lisa2) reported

    @virginmedia Thanks. I believe it was a scam call so didn’t press anything I just put the phone down.

  • copywritingcath CopyCath ✍🏻 (@copywritingcath) reported

    @virginmedia I will do. Am at the stage of needing to buy an alternative sim as need service asap, need to be contactable by phone for family & work.

  • Captain_Techn0 ILovePacMan!!! (@Captain_Techn0) reported

    @virginmedia @PlayAvengers I would do but the games so shockingly awful that I can't be bothered.