Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS12, LS99, LS8, LS6 and LS13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Cleckheaton, Leeds, Huddersfield, Batley, Dewsbury, Wakefield, Ossett, Normanton, Heckmondwike, Pontefract, Yeadon, Castleford and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
||
| Cleckheaton |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Huddersfield |
Wi-fi | |
| Bradford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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Mike Robertson
(@Mikeyrob73) reported
from
Bingley, England
Hey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service
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Jade Bradfield
(@jadebradfield) reported
from
Bradford, England
Why does your internet connection always play up when you’ve got loads of work to do! 🤬 @virginmedia any connectivity issues going on in Bradford area?
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jordyn
(@jordynrosehtafc) reported
from
Huddersfield, England
Imagine my shock, our Virgin Media WiFi is down again
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @Pulse984 It’s ok adhering to the compensation rules, but the insidious lack of service isn’t covered. A very frustrated customer with no internet yet again.
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia getting sick of this now, got up this morning (25/08) no internet yet again. This is just a recurring problem, we are not getting a service and your overseas call centre is useless, how about a refund for lack of service every couple of weeks.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Martin Chalk
(@mcchalk) reported
from
Bingley, England
@virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @carl_kears Have you ever tried speaking to your offshore team? Ask them a question outside their script and you’ve no chance. The last time I tried, 3 different people cut me off. Useless service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Blackburn
(@DaveBlackburn11) reported
@virginmedia Hi I went through the test process and I was offered to book an engineer to visit and check my router. As it was a widespread issue I declined. Just for my benefit could you send me the exact link to register a loss of service because it is not clear on the service status page.
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Jemma Taylor
(@taylorj_e_m_m_a) reported
@virginmedia Shocking customer service!
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james spear
(@jspear05) reported
@virginmedia Done everything I can not an issue I have gone with bt and sky today will never use virginmedia again and certainly will not recommend anyone to use them. Brilliant customer service when buying a product but when an issue arrises they don't want to know.
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negs
(@keepthemclosed) reported
@virginmedia How can you reset your devices to 0. Everytime I sign in it asks me to replace a device even though i'm signing in from the same device. Sort this out!
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Aro
(@iAlcideTwitch) reported
@virginmedia I work so can’t call at that time. I spend every evening trying to get through but never any luck, fed up now. Just want to cancel my contract
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Glen Jones
(@GlenySam) reported
@virginmedia we’ve had our internet with by you for a month and we want to leave. Set up was postponed for 3 weeks ‘due to an error’ leaving us without service. Yesterday engineer that was booked didn’t show up to fix, explained as ‘staff error’. This is not good enough. Refund!
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Chelsey
(@DigitalDoodler) reported
@virginmedia day 7 of broadband issues and day 3 of trying to get hold of anyone that gives a f. Understand we're in weird situations, so lower my bill if you can't deliver or answer :/ I literally can't work.
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Endre Man 💙💛🏆
(@EndreManMusic) reported
@Memeulous Never had any problems since I went Virgin Media. Got gigabit speeds now.
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bobbyb
(@shmooza) reported
@virginmedia I’ve had bad broadband service for ages. I’ve called twice this eve & been cut off twice. Service stinks on the phone & online. Very upset customer
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Old Muggins
(@Dgev84) reported
@virginmedia you are an absolute disgrace. Had my broadband installed this morning, not working, been on the phone for 75 minutes, passed to 4 different people. Absolute disgrace. I will be cancelling and I urge others to find a different provider. #virginmedia #bransonisatwat