Virgin Media Outage Report in Leeds, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS9 , LS99 , LS8 , LS25 , LS11 and LS26 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Batley, Normanton, Huddersfield, Wakefield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Wi-fi | 2 hours ago |
|
Leeds
|
22 hours ago | |
|
Leeds
|
Internet | 23 hours ago |
|
Leeds
|
Wi-fi | 1 day ago |
|
Bradford
|
Internet | 2 days ago |
|
Batley
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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peter shaw (@petershaw1984) reported from Dewsbury, England@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Noah Wilde (@afallenknight17) reported from Bradford, EnglandHaving issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
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Dave Jackson (@davejackson16) reported from Leeds, England@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Karla (@karls2121) reported from Leeds, EnglandFeel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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Gemma Houlston (@gemma_houlston) reported from Wibsey, England@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Dave Jackson (@davejackson16) reported from Leeds, England@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Helen Burnett (@HBurnett28) reported from Bradford, England@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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UH Modz 🇬🇧 #NoCrew 🇵🇱 (@uLtImAtE_hAzArD) reported from Wakefield, England@virginmedia wtf all dat have issue with network gone back all day
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Portia Blanchard (@portia1377) reported@virginmedia Yes please. I used the message service- someone replied after 2 hours and then closed the conversation down before I managed to reply with my account number!
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Ash (@Ashy124) reported@virginmedia The last person promised me he would call me. He didn’t. He said he can’t help and doesn’t know what can be done. Before him the 20 other people promised me the right amount will be collected but that’s bot been correct. 6 months of hell and I’m still loyal.
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Alan Whitehead (@nffcbigalan1978) reported@virginmedia I’ve been able to get in touch with customer services about how poor my Internet connection is. As with the last four months they’ve just told me that there is a problem with the green box and nothing has been done about it. Then when I asked them to put me through to
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Daz (@scouse1976) reported@virginmedia Initially called to upgrade and error is showing 7400 (had box for years so not new install). Since raised complaint ref number c-221014083 so waiting for them to get in touch but won’t hold my breath. No TV all weekend is a joke
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Kieren Smith (@smudger78) reported@virginmedia hi - upgraded broadband last month inc WiFi booster. Internet has been intermittently working since last week. Tried all the relevant help guides on website and can’t get through to no one on the phone without ridiculous wait times. Please provide assistance. Thanks
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Maria Marchant, MBACP (@lovetosleepy) reported@virginmedia And all take forever to even garner a response. I have been in a queue for text support since yesterday and told at 7am I was being transferred to someone that could help me. Finally after an hour I am painfully trying to get an answer. Slow is not the word. Frustrating def is!
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Ash (@Ashy124) reported@virginmedia It’s unfair I have to phone in every month spending ours and ours. This has made me sick over the months. The service is poor. It’s a simple fix. I even gave the fix but it seems like VM can’t do it for some daft reason.
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E.A. (@foleynotrose) reportedComplaining to @virginmedia about not being able to cancel online and having to call someone. Was told that "it's for data protection, because obviously anyone could just go online and cancel your account." Could they? You might want to tighten up your website security then.
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😷Steve😷 (@SteveByDay) reported@virginmedia We are not a virgin customer no. The engineers keep coming every day saying that they have to install cable. People buying our house must have ordered but the sale hasn’t happened. I don’t want the hassle to be honest.
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Jenni Seex (@jenniseex) reportedAnother morning another issue connecting my 11yo’s laptop to @virginmedia broadband. 7 days and counting until we join BT!