Virgin Media Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS8, LS99, LS17, LS27, LS12 and LS13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Batley, Leeds, Shipley, Bradford, Wakefield, Normanton, Liversedge, Pudsey, Wetherby, Cleckheaton, Dewsbury, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Internet | |
| Huddersfield |
Internet | |
| Batley |
Internet | |
| Huddersfield |
Internet | |
| Batley |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
-
Gavin Rees Dance
(@gavinr77) reported
from
Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
-
Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
-
Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
-
Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia
-
Simon 🏆🏆🏆🏆
(@cleggy1966) reported
from
Huddersfield, England
@virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website
-
James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.
-
Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
-
Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia Down again
-
Charles R
(@chazpr) reported
from
Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
-
Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
-
Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
-
Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
-
Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out
-
Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia
-
Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed
-
Dean Bray
(@DeanBray1) reported
from
Leeds, England
@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
-
Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
-
Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia It’s gone down again 🤬- HD4 postcode
-
Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
-
BEANZ
(@BeaNziBoi_) reported
from
Bradford, England
@virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
AlanScrim89
(@AldoScrim89) reported
@virginmedia Oh I assure you, it was ended internally. The agent couldn't wait to get us off the phone. No I haven't spoken to anyone else on the team because I don't have a spare 2 hours. Complaint has been lodged
-
Mark (^_-)
(@DeepSpaceMark) reported
@virginmedia Are they? What's the issue?
-
h4ppyfl0wer
(@h4ppyfl0wer) reported
@virginmedia No known outages. The 0800 days they are “making things better” and should be normal at 1.15pm” that message was in all day from 12pm through to 6pm and beyond. I’d this something very local as the status says no know issues. This is ridiculous I want to know what’s happened!
-
Pure Braw
(@pure_braw) reported
@FishPi314 @virginmedia Funny, they tried £3 on mine! Just spent 3hrs on phone, crazy service...
-
Corky
(@slipper2020) reported
Hi @virginmedia - any idea on when the damaged cable/issues will be resolved around UB6 / Greenford? The broadband/TV fix estimate times have been changing loads since Wednesday morning. Ta.
-
Craig Ross Davenport
(@CraigRossDaven1) reported
@virginmedia I have tried that number several times and cannot get through I a@ loathed to waste any more time. The customer service is abysmal
-
Matthew
(@Matthew99029297) reported
@jouskaneurons @virginmedia Zeena are you in the Northolt/Greenford/Ruislip area? We won't even be getting the £8 a day automatic compensation if you are because they fraudulently marked the issue as fixed yesterday morning and then recreated the exact same fault under a different fault number.
-
Tom Gorman
(@funkmastergorm) reported
@virginmedia hi virgin. I need to cancel my services but I can't get through on phone and am not able to do online. Any ideas?
-
tom
(@unicorn7538) reported
@virginmedia Hello, I wonder if you can help. I have very fast download speeds but very slow upload speeds at around 0.5Mbps. Do you have a fix for this? Thanks.
-
suzanne
(@bookmagpie) reported
@virginmedia Text service is also not working, I just don't get any response after the first automatic one - I've tried phoning but have been hanging on for a long time and I need my phone for work so kind of struggling for options