Virgin Media outages and service status in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Leeds, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 6, 1:54 PM GMT+1.
- Internet (48%)
- Wi-fi (24%)
- TV (18%)
- E-mail (9%)
The latest reports from users having issues in Leeds come from postal codes LS9 , LS99 , LS8 , LS25 , LS11 and LS26 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Wakefield, Bradford, Leeds, Huddersfield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton
|
Wi-fi | 14 hours ago |
|
Batley
|
Internet | 22 hours ago |
|
Batley
|
Wi-fi | 22 hours ago |
|
Batley
|
Total Blackout | 1 day ago |
|
Batley
|
Wi-fi | 1 day ago |
|
Batley
|
Internet | 1 day ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Ian Wilson (@IanWilsonB2A) reported from Collingham, England@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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¿craig? (@craigs06) reported from Wakefield, England@virginmedia Ran a test on the super hub itself. Its resolution to the Wi-Fi is to move close to it. Am 6 foot from it !
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Mohammad Ishaq Khan (@SS_Sutty) reported from Trident, England@virginmedia I have been having intermittent disruptions of my broadband since Friday. Come on now get it sorted. I'm missing out on the finale of line of duty. 5 weeks of wait for you guys to **** it up. 🖕🖕
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Gareth Futty (@fudino10) reported from Castleford, England@virginmedia They said they was dealing with the fault and was given no time scale. It’s just come back on now but over the last few days it keeps loosing signal for a few minutes then coming back on. Thanks for the reply.
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Haz (@harryd20200) reported from Wakefield, England@SpottedRothley Yeah mine has been on and off all week, sick of ringing them and listening to there excuses & engineer carnt call till Friday,asked for compo and the Indian advisor starts shouting at me. Unbelievable poor quality of staff at #virginmedia
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Peter Bennett (@botrash) reported from Leeds, England@virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.
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wendy driffield (@driffield107) reported from Leeds, England@virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤
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John Heaton (@heaton2111) reported from Wakefield, England@virginmedia Thanks for response. It seems better this morning. All I needed to know is that it was a Virgin issue, not an issue with my hub.
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John Heaton (@heaton2111) reported from Wakefield, England@virginmedia The service seems to have been interrupted again. Been fine all week.
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BradfordBrownie (@bradfordbrownie) reported from Bradford, England@loftus2011 @virginmedia @SkyUK totally agree ive just had to get in touch to change one of my boxes again second time in three months problem is ive lost all my recordings last time and its going to be the same again
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Tess Hornsby Smith (@tess_hs) reported from Leeds, EnglandUrgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.
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⚒Dave Houghton⚒ (@DaveHouto) reported from Leeds, England@virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer
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meg (@megsNewsome) reported from Gildersome, England@virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.
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Peter Bennett (@botrash) reported from Leeds, England@virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.
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Peter Bennett (@botrash) reported from Leeds, England@virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...
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Gareth Futty (@fudino10) reported from Castleford, England@virginmedia Yes tried that no luck, been told there is a problem in our area again! Happens nearly every month. Getting fed up now every time I receive a letter from you it’s a price increase too.
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Danai-Sapfo Petraki (@DanaiSapfo) reported from Leeds, EnglandBloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
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peter-maurice (@petermauriceuk) reported from Leeds, England@virginmedia I just get connection error.... this service not available right now
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Peter Bennett (@botrash) reported from Leeds, England@Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!
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Undisclosed Miz (@NotRich5) reported from Castleford, England@Barrage_Jeff @virginmedia Loads of people having same issues and they keep saying everything’s fine. Mines either cut off completely or running appallingly slowly
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean (@Dean48632870) reported@VirginMediaIE ******* absolutely disgusting service. When it’s good it’s good, really good… but connection drops 7-8 times per day. It’s a real shame I can’t avail of sky in my area. Moving home soon so fingers crossed I can tell virgin media to go do one.
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James (@jamesh220279) reported@RuaTrindade @roblawfield @RacingTV And another thing subscriber's on Virgin Media have NO access to the Extra service.
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Michael Shepherd (@mikeshep01) reported@virginmedia sick of your company. Recently renewed on your top package.. Internet, still awful / booster boxes supposedly to be sent weeks back not sent / 1 of the 2 boxes suddenly died. Sky here i come. Would recommend virgin to noone
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Elton Tusk (@EltonTusk) reported@Ghost_In_Exile @virginmedia While we are on the subject of complaining about atrocious customer service. I've been waiting about 5 months to get my faulty @Samsung TV repaired or replaced.
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helen kirk (@hjk27uk) reported@electronicarts Virgin Media are incompetant twits & have killed my ancient email address. They can't fix it, & I can't access my EA Origin Account without a verification link being sent to that e-mail. I seem to be at an impasse. Your online help doesn't help! Any ideas please?
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Lure-Me-in (@LeeLullaLee) reported@virginmedia I've never tried wired as the modem is in a different room.
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Dr Robaire Beckwith 🇪🇺 🇺🇦 (@RobaireBeckwith) reported@virginmedia Your company cannot just decide someone is their customer and invent a contract for services that do not exist and then send bills for hundreds of £s and demand £75/month. The error has been pointed out innumerable times but no action is taken, merely threats and rude phone calls
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Lure-Me-in (@LeeLullaLee) reported@virginmedia I've never tried wired as the modem is in a different room.
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Arlene (@EdinburghKitty) reported@virginmedia you sent me a new hub 5 on Monday. Today I got a text saying you've activated it and now my old hub doesn't work. I've connected the new hub and there's a fault. Was told I'd get a call from an engineer within 4 hrs and haven't. Please reactivate my old hub asap
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Elton Tusk (@EltonTusk) reported@Ghost_In_Exile @virginmedia Why we are on the subject of complaining about atrocious customer service. I've been waiting about 5 months to get my faulty @Samsung TV repaired or replaced.