Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS8, LS17, LS99, LS27, LS12 and LS13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 03/03/2026 11:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Shipley, Bradford, Wakefield, Huddersfield, Normanton, Liversedge, Pudsey, Wetherby, Cleckheaton, Dewsbury, Ossett and Heckmondwike.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomShipley Internet
United KingdomBradford Wi-fi
United KingdomWakefield Wi-fi
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks

  • BeckyFirth76 Becky Firth (@BeckyFirth76) reported from Southowram, England

    @virginmedia I'm having issues deleting a device from the TV go app. It just doesn't do anything when I press replace. Please help!!!

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.

  • BeckyFirth76 Becky Firth (@BeckyFirth76) reported from Southowram, England

    @virginmedia Hi. I've phoned and it says there are no problems in my area. The lights (2)on the TV box keep flashing red and 1 flashes orange. It's a pain as mobile coverage is awful here so I dont have any internet unless I'm pointing my phone at the sky like a loony!!!

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠

  • laurenemily234 Lauren 🧚🏻‍♀️ (@laurenemily234) reported from Leeds, England

    @virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please

  • Bhamjee786 Mohammedbhamjee_ (@Bhamjee786) reported from Dewsbury, England

    Why do i still have 1 bar connection in my house @virginmedia fix up pls

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold

  • N3CR0M4NC3R Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England

    @virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul_Wingfield Paul Wingfield (@Paul_Wingfield) reported from Sutton at Hone, England

    @virginmedia It came back as per Virgin's text then the Broadband fell over again Sat pm. Then became intermittent. Seems to be ok at the moment. Loads of problems since Christmas but no refunds. Its not good!

  • dghaem David Gurney (@dghaem) reported

    @virginmedia Hi I moved with the equipment into a flat with an existing connection. Have since spoken to tech support who say the hub wasn't removed from the previous account. Due to special circumstances mentioned has been referred for urgent action Could you facilitate this?

  • brian_stormont Brian Stormont 👨🏻‍🦰 (@brian_stormont) reported

    @virginmedia I don’t think staying up late is a crime but, why, for the third consecutive night (morning) has my connection cut out on on demand and streaming and I’ve been told to reboot my box? This on the back of a somewhat dodgy internet connection!

  • Gentile_Rivera Gentile (@Gentile_Rivera) reported

    @virginmedia I'm still waiting to get this resolved , I've contacted your "team" repeatedly, they dont seem to be a team though. It took you four months to resolve my last complaint which you eventually admitted fraudulently upgrading my package, I'm not waiting four months this time. Sort it

  • Somanath29 Somanath Nanda (@Somanath29) reported

    @virginmedia your customer care is awful. Very hard to find someone to talk. I have been waiting for a reconnection since moving house and I was on a to-go/priority list as per my last call with customer care agent. Am not sure what’s going on with my request. No reply for 3 days

  • CrisSarfLDN HoodyStealer (@CrisSarfLDN) reported

    @virginmedia no internet service for 4 days and all your people can tell me is ‘switch the box on and off’ NOT good enough. Your prices are much higher than competitors and the service is diabolical. DO BETTER

  • amir_suf ghost (@amir_suf) reported

    @virginmedia Then why is there an outage that's taking over 24 hours to fix? You won't compensate me for the mobile data I have to use this entire time because of your broadband outage. Plus I'm paying for 12 months of mobile when your lying agent told me I'd be on a one month rolling...

  • Zachclose2000 zach close (@Zachclose2000) reported

    You guys are so crap can't even reply to messages why are people paying you @virginmedia

  • NathanMilleer Nathan Miller (@NathanMilleer) reported

    @virginmedia Yes it came up with no issue. This must be an error as I’m getting really high ping rates and latency issues while I game and stream, also tv issues aswell with intermittent issues

  • scottshaw23 SS (@scottshaw23) reported

    @virginmedia trying to order in your website but the product was out of stock so call customer sales and they said the deal was no longer available. So then why is it on your website still over a week later?? #falseadvertising