1. Home
  2. Companies
  3. Virgin Media
  4. Leeds
Virgin Media

Virgin Media outages and service status in Leeds, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Leeds, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 4, 5:51 PM GMT+1.
  • 61% Internet (61%)
  • 19% Wi-fi (19%)
  • 8% Total Blackout (8%)
  • 6% TV (6%)
  • 5% E-mail (5%)
  • 1% Phone (1%)

The latest reports from users having issues in Leeds come from postal codes LS99 , LS14 , LS8 , LS13 , LS11 and LS9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 4: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Pontefract, Normanton, Batley, Bradford, Huddersfield, Yeadon, Cleckheaton, Wakefield, Brighouse, Liversedge, and Castleford.

CityProblem TypeReport Time
Leeds Internet 5 hours ago
Pontefract Internet 9 hours ago
Normanton Internet 1 day ago
Normanton Total Blackout 2 days ago
Batley Internet 2 days ago
Batley E-mail 2 days ago

Nearby cities with recent reports

Batley

6 recent signals

2 days ago
Pontefract

2 recent signals

9 hours ago
Normanton

2 recent signals

1 day ago
Bradford

2 recent signals

4 days ago
Huddersfield

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England

    @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

  • Yuz6Yusof
    Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, England

    Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

  • Pilki
    Christine Pilkington (@Pilki) reported from Bradford, England

    @virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!

  • bezzyboy88
    Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • PennineHR
    Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • Gstraitz
    Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

  • deangledhill
    Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

  • leedsfan91
    james Staniforth (@leedsfan91) reported from Leeds, England

    @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

  • trlawlor
    Tom Lawlor (@trlawlor) reported from Leeds, England

    @virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

  • AndyM50760310
    Andy M (@AndyM50760310) reported from Dewsbury, England

    @virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.

  • KamalSh03012772
    Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

  • mikeydavies86uk
    michael davies (@mikeydavies86uk) reported from Bradford, England

    Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

  • badlydrawnroy
    Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

  • andy_english
    Andrew English (@andy_english) reported from Dewsbury, England

    @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

  • 1972lovebug
    Jonny (@1972lovebug) reported from Burley in Wharfedale, England

    @virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.

  • suellen2623
    sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jakki_113
    ⭐️Jackie⭐️ (@Jakki_113) reported

    Is Virgin broadband down in WD3 area please @virginmedia

  • PaulTurner140
    Paul Turner™ (Personal) (@PaulTurner140) reported

    @virginmedia @1StaceyBowman Don’t waste your time Stacey. I’ve been waiting four days for a proper interaction with them and have sent four “private messages” as requested. They simply ask you to DM them to keep their atrocious service and your full complaint from public view.

  • markoram1
    Mark Oram (@markoram1) reported

    Hi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @shenry1972 @virginmedia @skytv Same with me 22 ish years, no call to try keep a customer just threats of charges if I don't post there router

  • Hayden_Willan
    hayden willan (@Hayden_Willan) reported

    @virginmedia So what’s the point of the online renewal journey? Is the system designed to help customers, or just to annoy them?

  • SimmO73_
    Craig (@SimmO73_) reported

    Has anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia

  • Gagabids
    Clare B (@Gagabids) reported

    We've had no Prime for 3 days, what is the issue? @virginmedia

  • KarlDyer15
    Karl Dyer (@KarlDyer15) reported

    To work for @virginmedia you don’t need a brain cell, maybe the worst company in the UK I’ve ever had the displeasure of dealing with. Avoid them at all costs

  • willmgreenhalgh
    Will (@willmgreenhalgh) reported

    @virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything

  • realpalmtrees11
    me (@realpalmtrees11) reported

    @virginmedia is there an issue in the sg1 area please? Our broadband has been woeful all day.