Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS8, LS99, LS26 and LS9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 03/31/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Bradford, Leeds, Wakefield, Huddersfield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, Wetherby and Ossett.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Internet
United KingdomNormanton Wi-fi
United KingdomBatley Wi-fi
United KingdomBradford E-mail
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • Faye_Louise_T 🖤 Faye ♠️ (@Faye_Louise_T) reported from Castleford, England

    Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    @virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • richk13 Rich Kershaw (@richk13) reported from Brighouse, England

    @virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_mcc93 Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster

    @virginmedia @vmbusinesshelp Hi, if you check Twitter this has been reported by a number of Virgin Media customers in the Ballsbridge area. It it a network issue so it should not matter if its a Corporate or Private account.

  • sarah_mcc93 Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster

    @F_Silvia95 @virginmedia Hi Sylvia, I spoke to James on the Customer Service Team and he has advised that they are aware of an outage in the area. There is an Engineer on site and an estimated repair time is 12 o'clock. Hopefully it will be sorted sooner 🤞

  • Prycie Catherine Pryce (@Prycie) reported

    @virginmedia hello. 5 days stoke Newington now internet have done all the trouble shooting and cant get an engineer. pls help

  • Graham39431625 Graham (@Graham39431625) reported

    Hello @virginmedia I've been waiting 2 weeks for my landline to be fixed. I've spoken to customer services more than once, I've waited for call backs. I still don't have a working landline. Please help.

  • potholecityuk Pothole city (@potholecityuk) reported

    @GMB @RishiSunak What was that weirdo doing in the background in the office shame we didn’t catch that couldn’t rewind as @virginmedia is still down so I missed the game

  • ThisIzGrizzly I And I Out August 6 2021 (@ThisIzGrizzly) reported

    Everyday @virginmedia calls me asking if I want new deals, nooo I want you to fix my internet that im paying for!! Every week since January you send some one out to do my rewiring as you got me piggybacking of my neighbours connection but it never gets done but u want my money ha

  • AlanKinloch Alan Kinloch (@AlanKinloch) reported from Edinburgh, Scotland

    @vmbusiness How proud are you when you cancel installation 5 weeks after an order is placed, on the day it was to be installed, because you can’t actually supply fibre.

  • Galvo75 Mark Galvin (@Galvo75) reported

    @virginmedia It does happen infrequently on other channels but not enough to spoil it, but last night it was up to a few times a minute at its worst!

  • Sarrasha Sarrasha (@Sarrasha) reported

    @virginmedia hey team - just lost internet / TV / phone in BR1 area. Kinda making working from home hard.. The site says hoping to resolve by 3pm but not what the issue is - can you help?

  • Graham39431625 Graham (@Graham39431625) reported

    @virginmedia The last info was turn the router off and on. Prior to that, I was told I'd receive a call at 1pm Tuesday. Also told an an engineer is coming out, but I've not been told when. The reason I need the phone line is so my elderly mother can make emergency calls, when I'm not here.