Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Leeds, Bradford, Wakefield, Normanton, Pontefract, Dewsbury, Cleckheaton, and Shipley.

City	Problem Type	Report Time
Batley	Internet	21 hours ago
Huddersfield	Internet	1 day ago
Leeds	TV	1 day ago
Leeds	Wi-fi	2 days ago
Batley	Internet	2 days ago
Batley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  khuram (@khurambfd) reported 1 minute ago from Bradford, England

  @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

• 
  Christine Pilkington (@Pilki) reported 2 minutes ago from Bradford, England

  @virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!

• 
  Lisa Lavelle (@Lisalav22) reported 6 minutes ago from Guiseley, England

  @virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving

• 
  Simon Day (@SiDay14) reported 9 minutes ago from Dewsbury, England

  @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 11 minutes ago from Garforth, England

  @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

• 
  james Staniforth (@leedsfan91) reported 16 minutes ago from Leeds, England

  @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

• 
  Kamal Sharma (@KamalSh03012772) reported 20 minutes ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  Helen Burnett (@HBurnett28) reported 20 minutes ago from Bradford, England

  @virginmedia our service has gone off again - no tv or internet, appalling service.

• 
  Padge 👌 (@AdamPagett3) reported 21 minutes ago from Wakefield, England

  @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

• 
  Nigel Jolly (@Nigel_BigNn) reported 22 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Sam Walker (@SamWalker03) reported 25 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 31 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  The Churchill (@Churchill0782) reported 33 minutes ago from Wakefield, England

  @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

• 
  Martin Caine (@MartinCaine) reported 34 minutes ago from Huddersfield, England

  @virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?

• 
  Jordan (@jordfcs) reported 41 minutes ago from Bradford, England

  @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

• 
  Guy Leech (@guyrleech) reported 41 minutes ago from Wakefield, England

  @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

• 
  Michael Collinson (@Mcollinson72) reported 46 minutes ago from Wakefield, England

  @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

• 
  Gav Leaf (@Gav_Leaf) reported 50 minutes ago from Castleford, England

  Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

• 
  Ashley Hirst (@ashleyhirst15) reported 56 minutes ago from Bradford, England

  @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

• 
  Jamie Whalley (@jamiewhalley87) reported 58 minutes ago from Wakefield, England

  @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leighton J Holden (@LJHolden1986) reported 50 seconds ago

  @virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?

• 
  Joshy R 🌒 (@JJRussell95) reported 4 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

• 
  Abby R (@abbyr6498) reported 4 minutes ago

  @virginmedia never been so pissed off about something so minor. But the way your customer service team are is ridiculous. Then to try and say I will arrange the charge to be waived as if that solves the issue. Nothing should be waived for starters as I didnt get what I purchased

• 
  Eye of the the storm (@redjohnno1) reported 5 minutes ago

  @virginmedia 15years a customer, tried to renew 3 times. 3 times you did it wrong, given up and moved to sky. Your customer service is absolutely shocking and zero customer loyalty

• 
  Shaun (@shauny67) reported 6 minutes ago

  @virginmedia @sharonmariahall Yes excellent internet speeds & the only provider you can put the router into modem mode & add your own kit. 9 times out of 10 any WiFi issues are down to devices or where you have the router not the service. If you have a WiFi pod ensure you set up WiFi back haul.

• 
  Joshy R 🌒 (@JJRussell95) reported 12 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

• 
  tim.. (@timmorr17294439) reported 13 minutes ago

  @GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..

• 
  Reformed Prisoner (@formerprisoner_) reported 16 minutes ago

  @virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.

• 
  lindsay (@LPorro123) reported 16 minutes ago

  @virginmedia help since we received our new control with Atlantic the box link is not working , keep ringing your help desk and either get put on hold , told will ring back or booted off help please thanks

• 
  Alloqui Strix (@AlloquiStrix) reported 16 minutes ago

  @virginmedia Estimated times were given on Thursday as 17th to fix. Friday 10th at 8am it said 18.00 on that day. 20 mins later it said 17th again. You need to sort out the messaging. I'm burning through my mobile data as a result of your self inflicted outage (it was an upgrade I was told