Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Wakefield, Batley, Normanton, Leeds, Pontefract, Bradford, Huddersfield, Yeadon, Cleckheaton, Brighouse, Liversedge, and Castleford.

City	Problem Type	Report Time
Wakefield	Internet	3 hours ago
Batley	Internet	4 hours ago
Normanton	Internet	6 hours ago
Leeds	Internet	13 hours ago
Batley	Internet	13 hours ago
Leeds	Internet	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 4 minutes ago from Wrose, England

  @virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !

• 
  Andy M (@AndyM50760310) reported 7 minutes ago from Dewsbury, England

  @virginmedia I can’t sign in with the original details. The email is no longer mine.

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 8 minutes ago from Wrose, England

  @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

• 
  Barry (@Barry80901949) reported 11 minutes ago from Bradford, England

  @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

• 
  Andrew Rigby (@Andrewrigbygolf) reported 12 minutes ago from Guiseley, England

  @virginmedia is your contact us down? Trying to resolve a problem if someone can help.

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 15 minutes ago from Bradford, England

  @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

• 
  Paul Knowles (@ScampyFryNinja) reported 22 minutes ago from Drighlington, England

  @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

• 
  The Churchill (@Churchill0782) reported 22 minutes ago from Wakefield, England

  @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

• 
  khuram (@khurambfd) reported 23 minutes ago from Bradford, England

  @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

• 
  Barry (@Barry80901949) reported 25 minutes ago from Bradford, England

  @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

• 
  Matt Ward (@mattwillward) reported 28 minutes ago from Castleford, England

  @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

• 
  That Heaton Mess (@GavHeaton) reported 31 minutes ago from Wibsey, England

  @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

• 
  Gav Leaf (@Gav_Leaf) reported 31 minutes ago from Castleford, England

  @virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.

• 
  Andy M (@AndyM50760310) reported 31 minutes ago from Dewsbury, England

  @virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.

• 
  Sam Walker (@SamWalker03) reported 33 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Simon Day (@SiDay14) reported 36 minutes ago from Dewsbury, England

  @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 45 minutes ago from Garforth, England

  @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

• 
  Nigel Jolly (@Nigel_BigNn) reported 47 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Jordan (@jordfcs) reported 48 minutes ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

• 
  Porrohman (@AndyHiggs1) reported 58 minutes ago from Huddersfield, England

  @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl Dyer (@KarlDyer15) reported 6 minutes ago

  To work for @virginmedia you don’t need a brain cell, maybe the worst company in the UK I’ve ever had the displeasure of dealing with. Avoid them at all costs

• 
  Becki (@bexxsta18) reported 7 minutes ago

  @virginmedia why is your service so bad! Broadband constantly going off, service checker cannot currently connect at the moment. No service issues reported……IT DOESN’T WORK!

• 
  Matt Fowler (@306notout) reported 12 minutes ago

  Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

• 
  Ravi Pal (@ravipal1214) reported 13 minutes ago

  Your agent kept asking what resolution I wanted, then offered £5. Twice I was reminded how cheap my package is — that others pay £50-60, that pods cost £10-15 elsewhere, that I’m getting them free. I didn’t set the price. A discount on a service that doesn’t work is still service that doesn’t work. Then I was told no manager or grievance contact exists, and that I should cancel. @virginmedia — who owns this?

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 15 minutes ago

  @O2 terrible signal in my own home. @virginmedia have let me down (yet again) so no WiFi equals no use of phone. Long-standing client and not really feeling that benefit. Started a DM conversation which went dead. Please help

• 
  Joe Duley American voiceover person (@Americanvoiceo1) reported 15 minutes ago

  @virginmedia STILL! Service completely out! No explanation (although app says 'everything is fine') It's deceiving info. No BB OR phone/TV. CAN'T ring customer service-at all. Now, my life's mission is to escalate w/CISAS as #Virginmedia is costing me financially/professionally.

• 
  Neo ✨ (@NeoRobins) reported 15 minutes ago

  @virginmedia are abysmal. After harassing us for weeks by knocking at the door we decided to switch to them. Only to be left without wifi for almost an entire month. And customer service keeps making empty promises, telling us that it’ll be installed the next day.

• 
  Ky Smith (@KySmith12345) reported 15 minutes ago

  @virginmedia can someone dm me regarding this pathetic piece of **** internet 😡

• 
  Nick. I’m just this guy, y’know? (@BettererBack) reported 16 minutes ago

  @jayemdee63 Virgin media. Awful.

• 
  Craig (@SimmO73_) reported 16 minutes ago

  Has anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia