Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS98, LS99, LS27, WF3 and LS3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (6%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Huddersfield, Leeds, Bradford, Liversedge, Dewsbury, Ossett, Mirfield, Batley, Brighouse, Cleckheaton, Castleford, Heckmondwike, Ilkley and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Wi-fi | |
| Huddersfield |
TV | |
| Leeds |
Total Blackout | |
| Bradford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Haz
(@harryd20200) reported
from
Wakefield, England
@SpottedRothley Yeah mine has been on and off all week, sick of ringing them and listening to there excuses & engineer carnt call till Friday,asked for compo and the Indian advisor starts shouting at me. Unbelievable poor quality of staff at #virginmedia
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Ian Wilson
(@IanWilsonB2A) reported
from
Collingham, England
@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...
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¿craig?
(@craigs06) reported
from
Wakefield, England
@virginmedia Ran a test on the super hub itself. Its resolution to the Wi-Fi is to move close to it. Am 6 foot from it !
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.
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Dan Lancaster-Holmes
(@LancasterHolmes) reported
from
Rothwell, England
To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.
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Danai-Sapfo Petraki
(@DanaiSapfo) reported
from
Leeds, England
Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.
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Gareth Futty
(@fudino10) reported
from
Castleford, England
@virginmedia They said they was dealing with the fault and was given no time scale. It’s just come back on now but over the last few days it keeps loosing signal for a few minutes then coming back on. Thanks for the reply.
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meg
(@megsNewsome) reported
from
Gildersome, England
@virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.
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Undisclosed Miz
(@NotRich5) reported
from
Castleford, England
@Barrage_Jeff @virginmedia Loads of people having same issues and they keep saying everything’s fine. Mines either cut off completely or running appallingly slowly
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Peter Bennett
(@botrash) reported
from
Leeds, England
@Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Thanks for response. It seems better this morning. All I needed to know is that it was a Virgin issue, not an issue with my hub.
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia I just get connection error.... this service not available right now
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Mohammad Ishaq Khan
(@SS_Sutty) reported
from
Trident, England
@virginmedia I have been having intermittent disruptions of my broadband since Friday. Come on now get it sorted. I'm missing out on the finale of line of duty. 5 weeks of wait for you guys to **** it up. 🖕🖕
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia The service seems to have been interrupted again. Been fine all week.
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Tess Hornsby Smith
(@tess_hs) reported
from
Leeds, England
Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.
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BradfordBrownie
(@bradfordbrownie) reported
from
Bradford, England
@loftus2011 @virginmedia @SkyUK totally agree ive just had to get in touch to change one of my boxes again second time in three months problem is ive lost all my recordings last time and its going to be the same again
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Gareth Futty
(@fudino10) reported
from
Castleford, England
@virginmedia Yes tried that no luck, been told there is a problem in our area again! Happens nearly every month. Getting fed up now every time I receive a letter from you it’s a price increase too.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alexis Stewart
(@alexistewart1) reported
@virginmedia is there a broadband issue in BT60? My connection has dropped about 10 times in the last hour, not great when I'm trying to work and the app isn't showing any problems.
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Astrid
(@Astrid_BTW) reported
Wouldn't mind a reply @virginmedia or I'm just gonna cancel when I go for my lunch break
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Stephen Hughes
(@tacheeze) reported
@virginmedia We'll still got to say your service is abysmal. Was on text luckily but took ages to get through and get a simple answer. Whichcsays the new property doesn't have virgin, even though I've been informed by the developer it has. Once this contract is done, glad to be gone
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Simer
(@ForSimer) reported
@virginmedia @VirginMedia_TV @VirginMediaIE Get I someone to look into my request. Why I have to chase your support to get my issues fixed what are we paying for?
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Antoine Brier
(@Antoine_brier) reported
@virginmedia having WiFi connection issues for about an hour now, absolutely useless 🤬
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Crystal Pallets
(@CrystalPallets) reported
Time to grow up @virginmedia and be reasonable. Do not dare to dictate to us (your customers) where we can live and fine us for the bad luck of the situation we’ve been put in. PS - how did @richardbranson enjoy his trip to space? Cost a lot?
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Alexis Stewart
(@alexistewart1) reported
@virginmedia Yes I've checked and it says it's fine. It's definitely not. It does say there is an issue with the phone but not broadband.
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FHCatt
(@fh_catt) reported
@virginmedia Well just spent 40 mins on we webchat. No further on from my initial complaint. However, another complaint has been raised. That’s the 2nd in 2 days! However as yet complaint callback from y’day still not materialised! VM seem to be very bad at communicating. Communications co???
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Raz
(@Kraze_95) reported
@virginmedia I see the service status page only show "Phone services" as yellow, but no broadband? Can you ensure broadband also gets looked at? It's been 4 days now.
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William Barnez
(@BillyNoMates666) reported
Still can't recommend @virginmedia broadband. Took them a week to resolve the issue I last tweeted about and with 24 hours it's the same problem again. Clearly they have no idea what they're doing.