Virgin Media Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS12, LS99, LS8, LS6 and LS13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Cleckheaton, Leeds, Huddersfield, Dewsbury, Wakefield, Ossett, Normanton, Heckmondwike, Pontefract and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Bradford |
||
| Cleckheaton |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia not impressed, broadband down in HG3 area twice in past 24 hours, following recent email from@you explaining how you recently upgraded the service locally! Booted out of 2 important meetings!!
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?
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lucyraws
(@lucyraws) reported
from
Castleford, England
@virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper
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FanExperienceCompany
(@FanExperienceCo) reported
from
Wibsey, England
If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive
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David John Brady
(@bradydavidjohn) reported
from
Leeds, England
@virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...
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Beef
(@thebeefybaby) reported
from
Leeds, England
@virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?
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David Hatton
(@hattondoc) reported
from
Leeds, England
Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//
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Stacey Mcintyre (Sam McIntyre)
(@19stacey83) reported
from
Swillington, England
@virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband
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daniel dries
(@dannyjd19) reported
from
Huddersfield, England
@virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne 😷🇹🇹🏴
(@WaynesWorld20_) reported
Anyone else’s @virginmedia broadband down around London, or is it just me? This flashing red light has sent me mad on and iff for a whole year now man.
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Rachel George
(@George2Rachel) reported
@virginmedia So I had 2 callbacks today to arrange a call back the last one from technical support never happened.
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Shane Hodson
(@sha9656) reported
@virginmedia can’t login to my account, it says my emails doesn’t exist even though it’s from LastPass and you sent a bill to that email and hour ago
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Ben Rattigan 🇪🇺🏳️🌈 💉 𝙉𝙃𝙎 💙
(@BenRattigan77) reported
@virginmedia 1. Broadband has been terrible for ages now, a lot less that the guaranteed 54Mbps 2. So switched to Sky 3. You phone yesterday to confirm port 4. Sent me a bill this morning saying I changed my TV package and my monthly bills will now be £70 a month 1/2......
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Neil
(@MrNeilJH) reported
@virginmedia There was nothing on your status page. There never is when I check it. Later on it found the server in Stone which is the normal one I use and the speed went up to 75 so was it down?
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matk griffiths
(@GriffithsMatk) reported
Whatever you do don’t subscribe to @virginmedia everyone, they ramp up cost on their customers every year, when you ring ‘customer’ services to fix a problem all they do is try to sell you other stuff. My issue can only be fixed if I pay £50 for admin fees ???
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Joanne Reynolds
(@JMReynolds12) reported
@virginmedia is there an outage in D22? Im getting a CS9004 error, no internet and can’t even watch telly as don’t know my pin!
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Brad
(@GKBrad1) reported
@virginmedia Sorry for the delay, had to contact my mobile network provider and pay to upgrade my data package so I could get back online and reply to you about how you are failing to provide the service you are being paid for. Again. IG7 Can’t wait for the regurgitated response 🥱
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Mark Gould
(@yiddo71) reported
@virginmedia Multiple issues
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The other half
(@garryboy11) reported
@B4zzaholica @virginmedia If you are using the superhub / router they supply - ditch it and buy a decent router - I had same problem.