Virgin Media Outage Report in Leeds, England
Why is my Virgin Media service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Leeds come from postal codes LS8 , LS25 , LS99 , LS26 and LS9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Normanton, Huddersfield, Leeds, Wakefield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
|
Internet | 6 hours ago |
|
Bradford
|
Internet | 14 hours ago |
|
Batley
|
Wi-fi | 21 hours ago |
|
Bradford
|
Internet | 22 hours ago |
|
Batley
|
Internet | 1 day ago |
|
Normanton
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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charlotte griffiths (@charlottegrifff) reported from Dewsbury, England@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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Shane Kavanagh (@urbancool) reported from Huddersfield, England@virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?
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Lauren Amy (@LaurenAxox) reported from Leeds, England@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
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peter shaw (@petershaw1984) reported from Dewsbury, England@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
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Tina Leslie (@tinytinatea) reported from Leeds, England@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?
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Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
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Gav Leaf (@Gav_Leaf) reported from Castleford, England....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!
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Jamie Pennington (@PenningtonJ1978) reported from Rothwell, England@virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!
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Shay (@organised) reported from Wakefield, England@daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.
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Professor Emeritus Kevin Hylton PhD (@KevinHylton1) reported from Leeds, England@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia
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James Brook Photography (@jaymzzb) reported from Brighouse, England@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
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Lauren Amy (@LaurenAxox) reported from Leeds, England@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KP (@Kirkaloo1) reported@virginmedia No need thanks. I’ve cancelled the installation and my account. Thankfully @SkyBroadbandd hasn’t stopped our service so stayed with them. Was warned how bad @virginmedia was and you proved those warnings right unfortunately.
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Natalie Martin (@N_Martin_) reported@virginmedia hello, I’m moving to a property to rent that already has virgin media services (tv, broadband and phone). However I want just broadband and no tv. Do I need to cancel the account for the current occupier and start a new contract myself?
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Corinda Price (@CorindaP) reported@virginmedia An hour later still waiting to speak to human being becoming a disgruntled customer
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Helen Claire Ogden (@helenogdenopera) reported@virginmedia As far as I know no service for a few days however told that if it’s fixed within 30 days I can’t do anything,I have spoken to an advisor.
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⑦ANDO⑦ (@anderspoon) reported@virginmedia You should be calling me because it is your error each time. 3 weeks and still no service. Feel free to DM and get someone to go contact us
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raysaware (@raydots) reported@virginmedia How do I contact you in Ireland for broadband support without waiting 30 minutes on the phone?
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Jeegar (@Jeegar_S) reported@virginmedia I've had to call your service daily because your text and website won't tell me anything about an intermittent fault that you know it's happening. The website claims everything is fine when it is not. How is it that difficult to put down "there are issues"
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Lisa Weston (@westonle) reported@virginmedia NO, as No one calls back , long wait on phone to get through and customer services is appalling, so I am looking to get out of my contract, it is appalling....
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⚫Stephen Hester (@stephenhester28) reported@virginmedia This is no use, it asks for a Password which was never set up in the first place.
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Our Family (@jraminsaab) reported@MartinSLewis So @virginmedia do not take misogynistic behaviour of its contractors seriously and will not help or provide me with either a direct contact number or email knowing that I cannot get through their system as I am not a customer. To whom can I report their actions?