Virgin Media

Virgin Media Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS8, LS17, LS99, LS27, LS12 and LS13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leeds, England 03/04/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Leeds, Shipley, Bradford, Wakefield, Normanton, Liversedge, Pudsey, Wetherby, Cleckheaton, Dewsbury, Ossett and Heckmondwike.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomHuddersfield Internet
United KingdomBatley Wi-fi
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomShipley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • BalearicSocial Andy Pye (@BalearicSocial) reported from Leeds, England

    @virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.

  • aaronTheHare aaron hare (@aaronTheHare) reported from Wibsey, England

    Virgin media WiFi never fails to make me lose the will to live

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.

  • ScottybooSb Scotty Bell (@ScottybooSb) reported from Leeds, England

    @virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank

  • paulcottrell41 paul cottrell (@paulcottrell41) reported from Mirfield, England

    @virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all

  • LauraEJohns Laura Johns (@LauraEJohns) reported from Leeds, England

    @virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband

  • johnr_jo Roland Rat (@johnr_jo) reported from Leeds, England

    @virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful

  • timctes Tim Coates (@timctes) reported from Leeds, England

    @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer

  • LaurenRach95 Lauren Browne (@LaurenRach95) reported from Wakefield, England

    @virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.

  • marcd86 arsenal86 (@marcd86) reported from Huddersfield, England

    @virginmedia have been an absolute sack of shit for last few days

  • paulcottrell41 paul cottrell (@paulcottrell41) reported from Mirfield, England

    @virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to

  • paulcottrell41 paul cottrell (@paulcottrell41) reported from Mirfield, England

    @virginmedia Mobile connects no problem.

  • drariba AribaIV (@drariba) reported from Leeds, England

    @virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption

  • DrMJJ DrMJJ (@DrMJJ) reported from Wetherby, England

    Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Leeds, England

    @virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service

  • Gstraitz Gareth Smith (@Gstraitz) reported from Leeds, England

    @virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Ossett, England

    @virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Martingary73 Gary Martin (@Martingary73) reported

    @VirginMediaIE DAY 7 and still no solid response from Virgin Media. No Internet or TV since Xmas Eve, to be told nobody will be available until January 13th. Pathetic service. Agents LIE to get rid of you. This is SOME company you're running @richardbranson . Kids Xmas ruined.

  • alana_w_x Alana williamson (@alana_w_x) reported

    @virginmedia just wondering how much longer there’s going to be broadband issues in ML6 area?

  • DanBrown92_ Daniel Brown (@DanBrown92_) reported

    @virginmedia I tried getting through 5 times last night but kept getting hung up on and the text service keeps putting me through to a bot all the time.

  • Lemonhunny Lemonhunny (Lesley) 💉💉💉💙💙 (@Lemonhunny) reported

    @splootman @SkyNews @virginmedia £29.50 up to £44+ - broadband only; no phone, no tv. We just signed up with a local company that will give me 145mbs for £22 a month, bb only, through Fibre City, which we've had installed for at least 5 years, but never used.

  • ECBtweeting E-C (@ECBtweeting) reported

    @virginmedia Thank you team. The box has now restarted by itself, no warning Something is not quite right today. (It did also restart last night but I thought it was an emergency update) Will come back later to see if it solved anything Annoying

  • Katy1207L Kate Goodwill (@Katy1207L) reported

    @virginmedia May I also ask why it is so difficult to log a complaint?

  • lizadelic Lizzie Knights (@lizadelic) reported

    @virginmedia I’ve been calling your customer service number for technical support for weeks and it will not connect me to a human! How can I get help with my parents broadband urgently? This is not ok.

  • lizadelic Lizzie Knights (@lizadelic) reported

    @virginmedia I’ve been trying to call your customer service number for weeks for technical support for my parents broadband & it keeps hanging up. How can I speak to a human to get it sorted ASAP? This level of zero service is not ok.

  • fitzherbertchan Chan (@fitzherbertchan) reported

    @virginmedia has the service gone off again?

  • Beryl11943965 Beryl (@Beryl11943965) reported

    @virginmedia @SouthamptonFC Don't go Virgin....we've had no service since 23rd. Came on for a day and now on New Year's Eve we off again and told the 6th January. 2 weeks of no Internet, no landlines, no TV.