Virgin Media outages and service status in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 3 outage signals in the last 24 hours around Leeds, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 29, 2:54 PM GMT+1.
- Internet (56%)
- Wi-fi (25%)
- Total Blackout (7%)
- TV (7%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Leeds come from postal codes LS9 , LS12 , LS8 , LS99 , LS25 , LS7 and LS11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Leeds, Bradford, Huddersfield, Wakefield, Pontefract, Dewsbury, and Cleckheaton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 minutes ago |
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Internet | 4 hours ago |
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Internet | 17 hours ago |
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Internet | 1 day ago |
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Total Blackout | 1 day ago |
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Wi-fi | 1 day ago |
Nearby cities with recent reports
14 recent signals
2 recent signals
2 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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That Heaton Mess (@GavHeaton) reported from Wibsey, England@virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???
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Richard Parker (@Ripark114) reported from Pannal, England@virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Michael Edwards (@MENorthAffinity) reported from Leeds, EnglandIt feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Andy Shelton (@SheltonAndy) reported from Heckmondwike, EnglandAbsolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England@virginmedia why is it not working in LS12 area.
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
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anne l (@annie7hudds) reported from Fenay Bridge, England@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Martin Lowrie (@ringroads) reported from Leeds, England@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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Padge 👌 (@AdamPagett3) reported from Wakefield, England@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Guy Leech (@guyrleech) reported from Wakefield, England@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Beau (@fastnodeceo) reported from Leeds, England@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Matty Beswick (@bezzyboy88) reported from Leeds, EnglandOutage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Michael Collinson (@Mcollinson72) reported from Wakefield, England@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
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Phil Turner (@philter66) reported from Leeds, EnglandHi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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Rees (@Rees_2807) reported from Huddersfield, England@virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mia (@miaKJKJ22) reported@entrustTMF @Gary1165 @virginmedia What issue are you having? I have yellow light flashing since yesterday. Their technical support is closed. Done troubleshooting and all and nothing.
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G.Scotland 🏴 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported@virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail
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Turkish 🇹🇷 🏴 (@Turkish_hackney) reported@virginmedia spoke to your customer service not long ago and the person couldn’t understand me. Why do you hire people that don’t understand basic English sorry to say. And your services are rubbish by the way, I will be cancelling
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Queen Marie 21st👑❤ (@Mariexxxx21) reported@virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄
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Monique Bissell (@Neek49) reported@virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise
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AML (@angetoon) reported@rebecca_ryder21 @virginmedia I have been trying to get in touch did manage this morning their systems are down 😳
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Ariel Online (@justarieldotcom) reported@NotEnoughTECH @virginmedia @virginmedia used to be one of if not the best broadband provider in the UK. They even won some customer service awards x years ago if i remember correctly. At one point everything just fell apart. Customer service became non existent, they started to treat customers unfairly and many other issues. I wonder what happened tbh🤔
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Adrian Jones (@AdrianTJones) reported@virginmedia Where on your site do you list prices for existing customers once I’ve signed in,that link doesn’t take me to it. I just get view your offers and that says chat to us. 29 years a customer and I’m expected to 60% more for the same. Prices for new customers are clearly listed
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Kathy Miller (@KathyMi25429227) reported@virginmedia WiFi cutting out twice today and in last 2 days. Inconvenient at best. Why? Postcode says no issues..
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twocakesdakes (@2cakesdakes) reported@virginmedia why does your call centre phone me about 3 times a day then just hang up when I answer?