Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Leeds, Wakefield, Normanton, Pontefract, Bradford, Yeadon, Cleckheaton, Brighouse, Liversedge, and Castleford.

City	Problem Type	Report Time
Batley	Total Blackout	1 hour ago
Batley	Wi-fi	21 hours ago
Huddersfield	E-mail	21 hours ago
Leeds	Total Blackout	2 days ago
Wakefield	Internet	2 days ago
Wakefield	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 3 minutes ago from Garforth, England

  @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

• 
  Helen Rafferty 💙 (@HelenRaffTVN) reported 9 minutes ago from Shelf, England

  @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 16 minutes ago from Huddersfield, England

  @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  denise downham (@downhamdn) reported 20 minutes ago from Great and Little Preston, England

  @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 20 minutes ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Jordan (@jordfcs) reported 23 minutes ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

• 
  michael davies (@mikeydavies86uk) reported 25 minutes ago from Bradford, England

  Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 31 minutes ago from Leeds, England

  @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 34 minutes ago from Bradford, England

  @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

• 
  Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported 35 minutes ago from Huddersfield, England

  @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

• 
  maria (@mariaspears) reported 38 minutes ago from Huddersfield, England

  @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 38 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Nigel Jolly (@Nigel_BigNn) reported 48 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  sue ellen draper 💙🇺🇦💛 (@suellen2623) reported 48 minutes ago from Leeds, England

  @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

• 
  Gav Leaf (@Gav_Leaf) reported 50 minutes ago from Castleford, England

  @virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.

• 
  Guy Leech (@guyrleech) reported 52 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

• 
  Aidan Carey (@Aidan1964) reported 56 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 56 minutes ago from Wrose, England

  @virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !

• 
  Barry (@Barry80901949) reported 60 minutes ago from Bradford, England

  @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

• 
  Jordan (@jordfcs) reported 60 minutes ago from Bradford, England

  @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James (@jamestaylor1) reported 6 minutes ago

  @KenWhittall68 @virginmedia It was the same on sky. Not down to Virgin

• 
  Gaz Beech (@gazbeech) reported 11 minutes ago

  @virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning

• 
  Mark (@tirpse) reported 13 minutes ago

  @virginmedia every night this week broadbands gone down at the same time. Do a check no issues, check again no issues check again intermittent issues check back in 24 hours. It’s not as if broadband is new, surely you should know what you’re doing by now? Fix it and get reliable!

• 
  Ravi Pal (@ravipal1214) reported 14 minutes ago

  @virginmedia This was supposed to be an escalation, which turned out to be another utter waste of time. The team handling social doesn’t even check basics/fundamentals (like there is already a WiFi pod issued that doesn’t work) and in the end – outcome nothing – you have already logged a complaint therefore wait – you as a customer are not important to us, your situation doesn’t matter. I wonder if there was another choice of good broadband in this area why would anyone ever go with @Virgin.

• 
  JayBee (@JayBee58963922) reported 15 minutes ago

  Just had a call from supposedly Virgin Media, saying that there was a technical problem on the line, making my voice go all slowly on calls. Wow ! Really . Of course I fell for that. NOT ! What next, make me talk backwards ? Keep aware folks.

• 
  Colin Chapman (@cochap) reported 16 minutes ago

  @virginmedia when do you expect to get issue sorted in the ML2 area. Virgin been down for over an hour?

• 
  This is me 🧶 (@Margymoo) reported 19 minutes ago

  @virginmedia need help, this online #whattsapp group is dire

• 
  Evasive (@tcevasive) reported 20 minutes ago

  @ziocto ok i think its just virgin media is shite then bc everyone i know with bad ping is on virgin

• 
  Carl Difford (@CarlDifford) reported 20 minutes ago

  Hey @virginmedia - work on your customer service training. Renewed my contract this morning, then a salesman rings me this afternoon trying to sell me an upgrade. When I told him I’d just sorted my package, he simply cut me off without a further word! Good day to you, too, sir.

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 22 minutes ago

  @virginmedia @D4N7O Rubbish, not working here either