Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Leeds, Wakefield, Huddersfield, Bradford, Brighouse, Pontefract, Cleckheaton, Liversedge, Yeadon, Castleford, and Pudsey.

City	Problem Type	Report Time
Batley	Internet	9 hours ago
Normanton	Internet	2 days ago
Leeds	Internet	2 days ago
Wakefield	Internet	2 days ago
Batley	Internet	4 days ago
Normanton	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Jonathan 🇷🇺 (@Jonatha72251618) reported 28 seconds ago from Bradford, England

  @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

• 
  Syd MC (@63Syd) reported 9 minutes ago from Huddersfield, England

  @virginmedia Logged in first time and no problems but since then I get this screen

• 
  Aidan Carey (@Aidan1964) reported 13 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Christine Pilkington (@Pilki) reported 14 minutes ago from Bradford, England

  @virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!

• 
  Simon (@HullsGinMan) reported 16 minutes ago from Leeds, England

  @virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G

• 
  BCB 106.6fm (@bcbradio) reported 19 minutes ago from Bradford, England

  18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

• 
  John Leeson (@Jp_Leeson) reported 21 minutes ago from Wibsey, England

  @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

• 
  ★ Kay ★ (@MissModette) reported 21 minutes ago from Leeds, England

  @RestartCarl @virginmedia BT are just as bad.

• 
  Jordan (@jordfcs) reported 22 minutes ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

• 
  Nigel Jolly (@Nigel_BigNn) reported 24 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Porrohman (@AndyHiggs1) reported 30 minutes ago from Huddersfield, England

  @sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta

• 
  Lisa Lavelle (@Lisalav22) reported 36 minutes ago from Guiseley, England

  @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

• 
  Rebecca (@Bexwa) reported 39 minutes ago from Dewsbury, England

  @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

• 
  Barry (@Barry80901949) reported 48 minutes ago from Bradford, England

  @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

• 
  Kamal Sharma (@KamalSh03012772) reported 48 minutes ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  Rebecca (@Bexwa) reported 49 minutes ago from Dewsbury, England

  @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

• 
  Michael Edwards (@MENorthAffinity) reported 50 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Michael Collinson (@Mcollinson72) reported 50 minutes ago from Wakefield, England

  @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

• 
  Sam Walker (@SamWalker03) reported 52 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  Guy Leech (@guyrleech) reported 57 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Honest John (@HonestJ89478453) reported 7 minutes ago

  @EoinLenihan Virgin Media promoted by FFG without public consultation to status of a Public Broadcasting Co Should not be allowed on X to use an a/c when reporting on a news incident eg. Skerries brawl which denies the public to make comment When they allow only selected accounts reply

• 
  Nick S. (nickncs) (@nickncs_cP) reported 12 minutes ago

  @virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.

• 
  Steven Robinson (@srobinson2709) reported 13 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I moved to alt net, **** the main companies. Been with Quickline 6 months, during initial setup there were some speed drops, contacted support was fixed next day. Other than that no issues so far.

• 
  SynergyW (@CtrlAltSpeed) reported 14 minutes ago

  When I can and I suggest to my entire family as soon as we are all out of contract with @virginmedia … RUN how this company isn’t shut down is beyond me at this point

• 
  BaM (@saucinsauce) reported 15 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt did something similar with me although not that type of crazy hike, what i will do is get my g/f to sign up as a new customer to get the deal and when that expires i'll then sign up again

• 
  David Owens (@DavidOw38948049) reported 19 minutes ago

  @virginmedia 1/2 Rang the above number 15 July (you should have this recorded) finally got a person who said he was the correct person to deal with issue and stated Virgin would come to our home and remove your unused/unwanted broadband box from the outside of our property within 48 hrs !

• 
  . (@hk47_g) reported 21 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Virgin Media must have the worst team n customer service everyone complaining about them recently lol

• 
  BlueTickBob❌ (@mcrobgi) reported 23 minutes ago

  @virginmedia thanks for wasting more of my time. You don’t answer the phones, your chat bot repeats itself, you promise to call me at an agreed time & don’t bother ringing me !! Great customer service!!

• 
  1050 (@skp180) reported 24 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Yh im with them and looking into changing they treat long term customers like ***** been with the 12 years you would think id offended there mum the way they treat me

• 
  Seph (@sephiroth17181) reported 26 minutes ago

  @RevQntmBigfoot @virginmedia the worst part for me is i explained clearly at least 6 times, but each rep was like "lets check wifi" "oh you need a wifi extender" i get more sense talking to the brick wall behind my monitor than any rep from virgin