Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Normanton, Bradford, Huddersfield, Cleckheaton, Dewsbury, Castleford, Wakefield, Liversedge, Brighouse, Pontefract, and Yeadon.

City	Problem Type	Report Time
Leeds	Total Blackout	20 hours ago
Batley	Wi-fi	2 days ago
Batley	Total Blackout	4 days ago
Normanton	Internet	4 days ago
Bradford	Wi-fi	4 days ago
Batley	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 3 minutes ago from Garforth, England

  @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

• 
  That Heaton Mess (@GavHeaton) reported 4 minutes ago from Wibsey, England

  @virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???

• 
  Nigel Jolly (@Nigel_BigNn) reported 5 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Roy (@badlydrawnroy) reported 8 minutes ago from Leeds, England

  @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 20 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  Barry (@Barry80901949) reported 21 minutes ago from Bradford, England

  @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 22 minutes ago from Leeds, England

  @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

• 
  Hannah Louise (@Hannahlufc) reported 22 minutes ago from Leeds, England

  @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

• 
  Bam Bam (@SaffsAI) reported 23 minutes ago from Bradford, England

  Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

• 
  Andy Shelton (@SheltonAndy) reported 32 minutes ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

• 
  Martin Lowrie (@ringroads) reported 32 minutes ago from Leeds, England

  @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

• 
  Abdullah Mulla (@a8dullah_mulla) reported 33 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  Kamal Sharma (@KamalSh03012772) reported 35 minutes ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  Jonathan 🇷🇺 (@Jonatha72251618) reported 37 minutes ago from Bradford, England

  @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

• 
  Martin Caine (@MartinCaine) reported 52 minutes ago from Huddersfield, England

  @virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?

• 
  Daryl Beaumont (@DarylBeaumont2) reported 53 minutes ago from Leeds, England

  @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

• 
  Dean Gledhill (@deangledhill) reported 54 minutes ago from Leeds, England

  @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

• 
  Thomas Gadd (@ThomasGaddPhoto) reported 57 minutes ago from Wrose, England

  @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

• 
  Dean Gledhill (@deangledhill) reported 58 minutes ago from Leeds, England

  @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

• 
  John Leeson (@Jp_Leeson) reported 1 hour ago from Wibsey, England

  @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Maddock (@stephenm68) reported 6 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  Rach A (@Rach_EL_1982) reported 13 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 15 minutes ago

  @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

• 
  Edward Clements (@eddie10oo) reported 15 minutes ago

  @daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.

• 
  Martin (@lionking2014) reported 18 minutes ago

  @JuanSpanishfly @LPXIOP @virginmedia I know how it works I was using voip 30 years ago!... The problem is the virgin broadband is down more often than the virgin phone line... So seems like I am losing a reliable landline line to go over a dodgy broadband one!

• 
  Ian Kill (@IanKillip) reported 18 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.

• 
  Escape to the Garden (@JanetsEscapades) reported 21 minutes ago

  @virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!

• 
  Marina Robb (@MarinaRobb) reported 22 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  Pekalton (@Pekalton) reported 22 minutes ago

  @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad

• 
  Kevin B (@kevgasandhtg) reported 24 minutes ago

  @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service