Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS12, LS8, LS6, LS14, LS10 and LS25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Leeds, Batley, Huddersfield, Wakefield, Dewsbury, Bradford, Heckmondwike, Pontefract, Yeadon, Cleckheaton, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Normanton |
Total Blackout | |
| Leeds |
Wi-fi | |
| Normanton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia It’s gone down again 🤬- HD4 postcode
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.
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Gavin Rees Dance
(@gavinr77) reported
from
Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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Naomi R Carlisle
(@Nomfosse2011) reported
from
Leeds, England
@virginmedia Hi,just called with a query.Said a text would be sent to get the conversation started I’ve received no text ... Help would be appreciated 😀
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BEANZ
(@BeaNziBoi_) reported
from
Bradford, England
@virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@LaurakBuzz @virginmedia Dito! I’ve been waiting for them to fix mine for around 2 months! Still waiting for a manager to call me back. Their customers service is despicable! They really don’t care but continue to take your money!
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia absolute rubbish service - no internet again. This has been on and off for months, no use calling to be told to reset modem, what I want is a proper fix, paying for a service I’m not getting.
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Charles R
(@chazpr) reported
from
Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi there seems to be a sound issue with bt sport HD 1 just a ringing sound all other bt channels are fine
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia Lol 😂 oh @virginmedia how you never fail to understand. I’ve gone over of this had 2 engineers to home a manager has been meaning to call me for 3-4 weeks
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Simon 🏆🏆🏆🏆
(@cleggy1966) reported
from
Huddersfield, England
@virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
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Nick
(@MrNickWalker) reported
from
Leeds, England
@virginmedia Hi, no nothing listed but keeps slowing down.
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Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Fox
(@trevorfox) reported
@andrewnh62 @virginmedia Ours is down as well in Medway
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Scott Rodgers
(@Scott_R25) reported
@virginmedia Contract ending, trying to renew. Feels mental now to be fair, but trying to stay. Given a price this afternoon but he said he’d speak to this made up tier 2 with ongoing area issues to see if could reduce it further for us- unprompted I should add.
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Scott Rodgers
(@Scott_R25) reported
@virginmedia Focused entirely on the wrong parts of it, more interested in the mess up if a colleague than actually dealing with the issue at hand. Pricing issue still not sorted, and here I am replying on Twitter where a call centre agent could have sorted it had they been bothered
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Michelle Cadwallader
(@MichelleCadwall) reported
@virginmedia Good Evening, thank you for responding. The issue has now been resolved. I was very unhappy with the customer service yesterday when trying to deal with a bereavement account. But thankfully all has been dealt with eventually.
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David Pritchard
(@DPritchy28) reported
@virginmedia Done that so many times. What’s the point. Existing customers have never meant less to you than recent times. On hold 2 hours last week. Finally got through. Cut off after 30 seconds. That makes us customers so angry. Feel free to call me. Account number is 745226401.
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Trevor Fox
(@trevorfox) reported
@virginmedia bbc one hd is not working!!
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Ryan Lee
(@RyanLeeEditor) reported
@virginmedia I outlined this in the attached tweet, which is local device issues with modem mode and ethernet ports, outside of just "it's connected back to us". The only solutions the rep could provide were network monitoring (which wouldn't show device faults), or putting us over to GRescue
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leodislufc
(@leodislufc) reported
@virginmedia Fu**ing groundhog day , what a complete and utter **** storm of a company you are . #virginmedia
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Toby Schuster
(@TobySchuster) reported
@virginmedia 3. You might have an Acceptable Use Policy but I have an Acceptable Cancellation Policy 4. The thing I would find almost unacceptable is that on top of having no internet service I may have to report you to Trading Standards or BBC Watchdog. Almost...
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leodislufc
(@leodislufc) reported
@virginmedia Absolute PR bollocks , if you had anything about you the call would have been answered , you wouldn't be ripping customers off and your service would be of value . #virginmedia