Virgin Media Outage Report in Leeds, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS8, LS26 and LS9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Wakefield, Normanton, Huddersfield, Dewsbury, Leeds, Cleckheaton, Shipley, Liversedge, Pudsey, Wetherby and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Wi-fi | |
| Batley |
Internet | |
| Bradford |
Internet | |
| Wakefield |
Phone | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Namron PRO EU #Rejoin
(@NormanStiff) reported
@virginmedia Hello, i am a customer of Virgin Media and am happy with the service, Virgin should produce a service that cuts out all BBC services, millions of people can then get rid of the BBC license fees , i am asking Virgin to look into this, regards Norm.
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Namron PRO EU #Rejoin
(@NormanStiff) reported
@virginmedia Hello, i am a customer of Virgin Media and am happy with the service, Virgin should produce a service that cuts out all BBC services, millions of people can then get rid of the BBC license fees , i am asking Virgin to look into this, regards Norm.
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Namron PRO EU #Rejoin
(@NormanStiff) reported
@virginmedia Hello, i am a customer of Virgin Media and am happy with the service, Virgin should produce a service that cuts out all BBC services, millions of people can then get rid of the BBC license fees , i am asking Virgin to look into this, regards Norm.
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Champagne SLOT
(@anfieldgurd) reported
@YNWA_Kaiser @virginmedia @SkyUK Absolutely steer clear of Virgin for anything. I had their broadband for 12 years - excellent service pre-covid. Disgraceful after so I left
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Namron PRO EU #Rejoin
(@NormanStiff) reported
@virginmedia Hello, i am a customer of Virgin Media and am happy with the service, Virgin should produce a service that cuts out all BBC services, millions of people can then get rid of the BBC license fees , i am asking Virgin to look into this, regards Norm.
-
Namron PRO EU #Rejoin
(@NormanStiff) reported
@virginmedia Hello, i am a customer of Virgin Media and am happy with the service, Virgin should produce a service that cuts out all BBC services, millions of people can then get rid of the BBC license fees , i am asking Virgin to look into this, regards Norm.
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Geoff Frampton
(@Geoff_Frampton) reported
@virginmedia Rubbish service. Customer service take ages to answer calls then you get cut off and have to start again. The broadband is unreliable and now I can’t access Sky Sports which I’m subscribed to. I will cancel my account as this has happened too many times!
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nadia roberts
(@nadiarober86409) reported
@virginmedia @aklamioFR I am not on social media forums as I'm not a child . All information has been WhatsApp to yourselves and may I say the person on the end of your customers care line is in the wrong job ..sooo rude and abrupt and doesnt care at all
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Namron PRO EU #Rejoin
(@NormanStiff) reported
@virginmedia Hello, i am a customer of Virgin Media and am happy with the service, Virgin should produce a service that cuts out all BBC services, millions of people can then get rid of the BBC license fees , i am asking Virgin to look into this, regards Norm.
-
Namron PRO EU #Rejoin
(@NormanStiff) reported
@virginmedia Hello, i am a customer of Virgin Media and am happy with the service, Virgin should produce a service that cuts out all BBC services, millions of people can then get rid of the BBC license fees , i am asking Virgin to look into this, regards Norm.