Virgin Media Outage Report in Leeds, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS99, LS12, LS8, LS13 and LS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Batley, Bradford, Leeds, Wetherby, Cleckheaton, Dewsbury, Ossett, Heckmondwike, Pontefract and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Wi-fi | |
| Huddersfield |
Phone | |
| Liversedge |
Internet | |
| Pudsey |
Total Blackout | |
| Normanton |
Internet | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Mohammedbhamjee_
(@Bhamjee786) reported
from
Dewsbury, England
Why do i still have 1 bar connection in my house @virginmedia fix up pls
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!
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Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia I'm having issues deleting a device from the TV go app. It just doesn't do anything when I press replace. Please help!!!
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
@virginmedia You are a set of robbing bastards. Give me a free trial, don’t let me cancel cos I don’t have a password cos you never gave me one, then charge me £114. You are conning scum, and your service is shite by the way. Sky must be shitting themselves.
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
Thanks @virginmedia my wife is in floods of tears after speaking to an absolutely despicable man, a manager, called Chris who we believe is based in Edinburgh. A lengthy complaint will be put in about this. You just can’t treat your customers like shit, like this man did #bully
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sujal Patel
(@_Master_P) reported
It really sucks that @virginmedia is the only option availabe to me. @zeninternet Hurry up and become available in my area!
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Sujal Patel
(@_Master_P) reported
@virginmedia just did a reset of my router thanks to one of you team members - speed is still atrocious. I cannot believe I now have to wait 30 days in the hopes they find an issue! WHAT A WASTE OF MY TIME AND MONEY! not even had it for 2 months and Im having issues.
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Zoe
(@cfcholland4life) reported
@virginmedia why are you causing me so much stress, WiFi issues for months, can’t send an engineer for eight days. 3 kids doing school work on teams & won’t give them free mobile data until the WiFi is sorted when I am paying your over £150 a month for this service😡
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Martha St. Arthur
(@marthastarthur) reported
@virginmedia just switched off our internet despite having spent over 10 hours on the phone to them over the last month trying to fix THEIR mistakes and being repeatedly hung up on and left on hold. **** you virgin and **** you capitalism and while I'm here **** you tories.
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سيد ثاقب احمد
(@saqs95) reported
@virginmedia I have had issues with my WiFi for a number of months now. No success in getting hold of a technician at all. Try to phone customer service they don't get back to you. Really awful service and they are supposed to be the best Internet service in the country.
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Rachael
(@mswalesenglish) reported
@smalltext1 @virginmedia @virginhelp Sky upgraded us (and it took our bill down - not sure how) during Lockdown 1.0 and we’ve had really consistent speed since then. I know they’re evil but needs must. Had crap experience with BT and Virgin in the past; seven years with Sky and we’re still happy.
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Harman Randhawa Music
(@MusicHarman) reported
@virginmedia No I haven't because when they have rang me they have cut me off, blamed me for cutting off and then also attempted to do multiple credit checks on my name once I've already passed. I just dont understand how they can be so bad
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Valerie Potts
(@Valmade) reported
@virginmedia why is your customer service number not working at all!!! My father cancelled his account in October. You have sent him a welcome letter and demand for payment, yet every channel he has tried to speak to someone there has been silence!
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Zoe
(@cfcholland4life) reported
@virginmedia can’t get a refund as it is the hub is that is the problem, your system showing wifi is going in to my home, so won’t give refund your get out clause again. All I want is for my kids to be able to access their lessons without issues, increase of data would solve this
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Liz Holland
(@lizholland7519) reported
@virginmedia We put the tv on about 6pm and noticed it. Agree not intentional however really upset about the service i received last night 4 HOURS on the phone