Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Castleford, Normanton, Bradford, Huddersfield, Liversedge, Batley, Wakefield, Leeds, Pudsey, Cleckheaton, Pontefract, and Dewsbury.

City	Problem Type	Report Time
Castleford	Wi-fi	3 hours ago
Normanton	Phone	6 hours ago
Bradford	Wi-fi	8 hours ago
Huddersfield	Total Blackout	15 hours ago
Liversedge	Wi-fi	15 hours ago
Batley	Wi-fi	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Paul Knowles (@ScampyFryNinja) reported 53 seconds ago from Drighlington, England

  @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

• 
  Beau (@fastnodeceo) reported 7 minutes ago from Leeds, England

  @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

• 
  Michael Collinson (@Mcollinson72) reported 10 minutes ago from Wakefield, England

  @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

• 
  Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported 17 minutes ago from Huddersfield, England

  @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

• 
  Matthew Preston (@MatthewJP2014) reported 22 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  Owen1257 (@owen1257) reported 26 minutes ago from Huddersfield, England

  @HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's

• 
  khuram (@khurambfd) reported 27 minutes ago from Bradford, England

  @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

• 
  Md Yuzaiful Md Yusof (@Yuz6Yusof) reported 27 minutes ago from Leeds, England

  Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

• 
  Porrohman (@AndyHiggs1) reported 28 minutes ago from Huddersfield, England

  @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

• 
  Aidan Carey (@Aidan1964) reported 31 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  james Staniforth (@leedsfan91) reported 32 minutes ago from Leeds, England

  @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

• 
  Gareth Smith 🇬🇧 (@Gstraitz) reported 34 minutes ago from Leeds, England

  @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

• 
  The Churchill (@Churchill0782) reported 36 minutes ago from Wakefield, England

  @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

• 
  John Leeson (@Jp_Leeson) reported 37 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

• 
  Matty Beswick (@bezzyboy88) reported 46 minutes ago from Leeds, England

  Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

• 
  Gav Leaf (@Gav_Leaf) reported 46 minutes ago from Castleford, England

  @virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 50 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Dean Gledhill (@deangledhill) reported 51 minutes ago from Leeds, England

  @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

• 
  Jordan (@jordfcs) reported 53 minutes ago from Bradford, England

  @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

• 
  Phil Turner (@philter66) reported 59 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gizëm (@seccadelikbaby) reported 5 minutes ago

  Working from home in TW1 and my Virgin Media internet has been down for 2 days. I literally can’t do my job. It’s 2026 and I’m still dealing with outages lasting this long. Completely unacceptable. @virginmedia

• 
  Youya (@MindOfYouya) reported 8 minutes ago

  @virginmedia this has become a weekly thing with your spotty internet connection! Please fix it, i am paying £40+ a month and having to deal with this nonsense!!!!

• 
  Mary (@Mary19764789) reported 8 minutes ago

  Echo chamber again on Virgin media and Irish media in general Focusing on the big bad far right and not on the cause of the current crisis #TonightVMTV

• 
  Trevor Gadd (@GaddTrevor) reported 9 minutes ago

  @gblondon1 @skytv @virginmedia Wish we had virgin in my area. Sky extortionate fees now, love sports, multi room and boys watch at uni so not really much choice. I believe their Sat contract runs out in a few years so will lose some of the service I currently get so will def leave then

• 
  Stuart Prior (@StuartJPrior) reported 12 minutes ago

  @virginmedia are you aware of any outages in the WN5 area or with your servers on the blueyonder accounts? My emails went down around 2 hours ago?

• 
  System11 (@System11b) reported 14 minutes ago

  @MartinSLewis The only effective way to haggle is to just say you're cancelling. With car insurance particularly it's an annual timewasting ritual where they hike the renewal for no reason at all, you call to cancel and they immediately fold and come back with a better offer. Also works with Virginmedia when they make a tiny change to packages and hike them.

• 
  Jeanette (@missjnyc1) reported 16 minutes ago

  @virginmedia Spent an hour and half on the phone with your customer care team. They couldn’t tell me why they hadn’t turned up, no way of contacting them. Have booked another slot for tomorrow, the team wouldn’t even read the number I had just given them 2/3

• 
  Danni (@danni_ox_) reported 16 minutes ago

  @PharmacistExpat @virginmedia They could - but their website states broadband is only an issue when it’s broadband only deals, it’s it’s broadband and tv - it says any broadband, therefore anything that’s in the “not eligible” below, doesn’t count for them

• 
  FordPrefect (@fp2072) reported 17 minutes ago

  @virginmedia Shocking service , told you'd call to discuss offers , no one does, I then get a call from the complaints team that I can't take so they say they'll call back and they don't either

• 
  Nicholas Reicher (@NSReicher) reported 18 minutes ago

  @PeteUK7 @virginmedia We had the same problem with Verizon. We told them my father in law didn't abandon his service-he died. And we were positive if given a choice, he'd have preferred to continue using their service. Verizon canceled.