Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS17, LS8, LS99, LS12, LS27, LS13, LS6 and LS11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Leeds, Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Wetherby, Cleckheaton, Dewsbury, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Batley |
Internet | |
| Batley |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia I had 3 connected no problem. It started when you sent me a new hub. The passwords and everything are there it just wont let me connect. Amazon are looking into it further for me but thought I'd check with you too. Thank.
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theslickster
(@66slick) reported
from
Gildersome, England
@virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.
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Ross Murgatroyd
(@Rosscopco) reported
from
Bradford, England
@virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..
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Chris Gibbs
(@ChrisGibbs9973) reported
from
Wakefield, England
Umpteen time @virginmedia and to top it off your pointless app can't even shed any light on the subject. I realise that times are difficult but you can't even watch free TV once you lot go down. I never get a rebate and I'm quite pissed off again. You seem to be able to connect
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stephen
(@StephenAdams79) reported
from
Dewsbury, England
@virginmedia you are shit.
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Sameer
(@sameer_shxh) reported
from
Leeds, England
@kylemaguire93 Virgin media outage across the whole of UK 😂
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
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Adam Morton
(@_SirMorton) reported
from
Bradford, England
@virginmedia disappointing hour &45 mins spent on phone. You couldn’t rearrange installation, fair enough. But when I asked for a replacement SIM, mine had never arrived, inferring that I am lying, need to run a fresh credit check and my price would go up if I didn’t, scandalous!
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
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Nursey blue eyes!
(@LoosemoreMarie) reported
from
Mirfield, England
@reece_dinsdale @virginmedia Cancel
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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Yamu Matarr
(@yamu06) reported
from
Leeds, England
@virginmedia. What's happening to the WiFi. Its not working. Reboot twice and still nothing. No info on the app. #virginmedia
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Tom Chittenden
(@tjchitt86) reported
from
Huddersfield, England
@virginmedia you incorrectly disconnected my broadband on Thursday and said it would be reconnected within 24 hours. Its now the end of Tuesday and we're still without Internet. My wife needs Internet to work from home. Please help
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Paul
(@0ssettTerrier) reported
from
Ossett, England
@Mr_Mark_Taylor @virginmedia Can't remember the exact times but it was definitely in the evening (peak time). It was an engineer who told one of my neighbours what the issue was. Virgin wouldn't admit to it though.
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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a d e l a r k s | iwonderwhat
(@adelarks) reported
@virginmedia How do we prove what you have down as the outage time is correct given your service status report is inaccurate. We still have no connection and started at 9am this morning.
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Hayley
(@hayleymc_88) reported
@virginmedia customer service is awful. They call you to tell you they have an offer, when you inform them you don’t want it the attitudes change and they hang up. This has happened more than once.
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Nicky Simms
(@nicolasimms) reported
@virginmedia You aren’t reading my tweets. I was told a complaint had been raised for me and I would get an email.The email I got said you had resolved my complaint and you were closing the complaint!!
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TwiceTheFace
(@TweetDanMoore) reported
@virginmedia I've lost count the amount of times I have called. Installation date keeps getting pushed back due to cable work needed outside. (my next door neighbour has Virgin). So I have no wifi and no true resolution date in sight.
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Lawrence ‘Chunk’ Cohen
(@G00NIES85) reported
@Alice10039678 @virginmedia They won’t tell you anything here other than blame you in some way, but it’s down across the UK. It’s not just you. It wouldn’t be so bad if they actually communicated with us and admitted that their system is down but they just ‘act’ stupid. Stupid is as stupid does.
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Beth L
(@Bethers1234) reported
@virginmedia we have no wifi and when I check on "service status" on your website, it says "page not found"
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Steve Burns
(@SteveBu75544303) reported
How strange every time I tweet to virgin media, they delete it. I guess they don’t like the bad publicity. They take your money then it’s tough😡@BBCNews
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Dougie
(@Dougstar007) reported
@virginmedia Any chance I can have a conversation with a human on the phone tonight please to resolve these issues, it’s been going on since the 21/07 now. Then when I thought we’d sorted things out on the phone a couple of days ago I end up being lied to again and coming away with a package
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Stefano
(@CSPhoenixesq) reported
@virginmedia Yes. You offer “hubs” which is all good. My issue is you charging fifty two English pounds for 10.4mb of data. That is absolutely scandalous and you should be utterly ashamed. Once my contract ends I will never use virgin again and I will urge everyone to do the same
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Ashley Davy
(@ashers2ashers) reported
@virginmedia Just tried again @Virginmedia and got the same (lack of) error (message), with just **** as complaint reference. Though I note it says could take up to 48 hours to (not) receive acknowledgment 🙃