Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Cleckheaton, Wakefield, Normanton, Pontefract, Bradford, Huddersfield, Dewsbury, and Castleford.

City	Problem Type	Report Time
Leeds	TV	2 hours ago
Batley	Wi-fi	2 hours ago
Cleckheaton	Internet	1 day ago
Wakefield	Internet	2 days ago
Normanton	Total Blackout	2 days ago
Normanton	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  anne l (@annie7hudds) reported 4 minutes ago from Fenay Bridge, England

  @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

• 
  Lisa Lavelle (@Lisalav22) reported 4 minutes ago from Guiseley, England

  @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

• 
  Michael Edwards (@MENorthAffinity) reported 10 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Hoppywba (@hoppywba) reported 10 minutes ago from Leeds, England

  @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

• 
  Matt Ward (@mattwillward) reported 12 minutes ago from Castleford, England

  @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

• 
  Jamie Whalley (@jamiewhalley87) reported 13 minutes ago from Wakefield, England

  @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

• 
  Padge 👌 (@AdamPagett3) reported 14 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 15 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 17 minutes ago from Huddersfield, England

  @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  Andy M (@AndyM50760310) reported 21 minutes ago from Dewsbury, England

  @virginmedia I can’t sign in with the original details. The email is no longer mine.

• 
  Barry (@Barry80901949) reported 25 minutes ago from Bradford, England

  @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

• 
  That Heaton Mess (@GavHeaton) reported 27 minutes ago from Wibsey, England

  @virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???

• 
  Aidan Carey (@Aidan1964) reported 34 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Dom Burch ⤴️ (@domburch) reported 38 minutes ago from Bradford, England

  @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

• 
  Ashley Hirst (@ashleyhirst15) reported 38 minutes ago from Bradford, England

  @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

• 
  Chris McCulloch (@Chm14Mc) reported 39 minutes ago from Wakefield, England

  @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

• 
  Michael Collinson (@Mcollinson72) reported 41 minutes ago from Wakefield, England

  @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

• 
  Michael Collinson (@Mcollinson72) reported 42 minutes ago from Wakefield, England

  Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

• 
  Abdullah Mulla (@a8dullah_mulla) reported 52 minutes ago from Heckmondwike, England

  @virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔

• 
  Paul Waite (@plrw2010) reported 60 minutes ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manoj Parmar (@MannyParmar) reported 2 seconds ago

  @virginmedia you’ve made no provisions for your vulnerable customers in the LE5 5AA area after a lightning strike took out comms for everyone? Your estimated time to fix has gone from 24 hours to 4th June which is over a week away! How are life line pendants going to work?

• 
  megb (@Gbarch1) reported 3 minutes ago

  @virginmedia Our service has been down since 10pm Thursday 28th. Latest updates keep pushing reconnection forward to latest info: 1st June 12pm. What on earth are you doing? Clearly not working on Friday-Sunday. Replies have dried up and your Whatsapp is disabled. We pay £123 pm

• 
  Dominic Hanley (@Dominiho7) reported 5 minutes ago

  @JaneEyreAtHeart @virginmedia They offered a way of dropping it off at an O2 store which again was a bit of a mission to get too. Eventually a friend who had come over offered to take it as he was going that way. He had his own issues with Virgin though so knew where we were coming from!

• 
  Eimhéar Murphy (@EimhearMurphy) reported 6 minutes ago

  @LitterOlivia @PeteUK7 @virginmedia I remember having them when I was at uni! Their service was horrendous and signal was diabolical. Never went near them since.

• 
  Kirstie (@Kirstiefk) reported 7 minutes ago

  @PeteUK7 @virginmedia Geez is this still happening? I had this problem with them when my dad died at the end of 2015 and had hoped it was a one off. They even phoned and asked to speak to my dad (despite me being PofA during life) for his permission to deal with me. I hope you get sorted quickly

• 
  Miles (@milesc2003) reported 11 minutes ago

  @virginmedia “Intermittent signal in your area” check back in, in X amount of hours. Been that way since 7am this morning. I get that something has gone wrong beyond your control. But to know what has gone wrong would be nice to know. Thanks

• 
  Liv 💚🫶🐅📚 (@LivThms) reported 13 minutes ago

  @britfoodfinder @virginmedia They had a major crash last August...thats when my issue started. After that it wouldnt accept my password, asked for a passkey which I'd never even set up, but didnt provide an option to do so even an 'Ive forgotten my passkey...' etc.

• 
  d_f1888 (@df1888) reported 17 minutes ago

  @virginmedia @LutzSchueler We’ve been trying to have VM install fibre bb to our home after multiple postponements, numerous phone calls, raising 3 complaints, even emailing the CEO office(who haven’t responded) we are still waiting for the service to be installed.

• 
  Rebecca (@RumouredRebecca) reported 20 minutes ago

  @virginmedia No thanks. We are switching to Sky in 12 days. The bill is extortionate and the service abysmal. Appreciate the message though

• 
  Humans Being Clever (@HBG_CLEVER) reported 22 minutes ago

  @virginmedia I’ve now been told SEVEN times that an incorrect final bill charge would be removed, yet it’s still showing and I’m still chasing. Account no. 223578504. Please issue a corrected final bill and confirm no collections/credit impact, or I’ll contact the ombudsman