Virgin Media Outage Report in Leeds, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS9 , LS99 , LS8 , LS25 , LS11 and LS26 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Bradford, Normanton, Leeds, Batley, Huddersfield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Internet | 6 minutes ago |
|
Wakefield
|
TV | 23 hours ago |
|
Bradford
|
Wi-fi | 1 day ago |
|
Normanton
|
Total Blackout | 1 day ago |
|
Leeds
|
Wi-fi | 1 day ago |
|
Leeds
|
2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Gav Leaf (@Gav_Leaf) reported from Castleford, England@virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.
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Thomas Gadd (@ThomasGaddPhoto) reported from Wrose, England@SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year
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Barry (@Barry80901949) reported from Bradford, England@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
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Hoppywba (@hoppywba) reported from Leeds, England@virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬
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Rebecca (@Bexwa) reported from Dewsbury, England@mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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Hannah Louise (@Hannahlufc) reported from Leeds, England@JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Bradford, England@vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.
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khuram (@khurambfd) reported from Bradford, England@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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Dean Gledhill (@deangledhill) reported from Leeds, England@virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal
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Rachel Hatfield (@rosiehat) reported from Wrose, England@vmbusiness Have we got any updates on this outage please? #Timeismoney #business
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Barry (@Barry80901949) reported from Bradford, England@virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2
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Gav Leaf (@Gav_Leaf) reported from Castleford, EnglandThanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!
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Barry (@Barry80901949) reported from Bradford, England@virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?
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Martin Caine (@MartinCaine) reported from Huddersfield, England@virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?
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Barry (@Barry80901949) reported from Bradford, England@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
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Abdullah Mulla (@a8dullah_mulla) reported from Heckmondwike, England@virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔
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Andy Shelton (@SheltonAndy) reported from Heckmondwike, EnglandAbsolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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Barry (@Barry80901949) reported from Bradford, England@virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Vinoh Verde 🕵🏽♂️ (@SteveBrown70) reported@virginmedia Four occasions in calling. Wait 30 mins plus. Not good enough I’m afraid. I’m cancelling. I have resorted to sending a letter as you cannot support customers in the digital age for some reason.
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Dean Aldridge (@aldo_the_kopite) reported@LutzSchueler i have sent you an email if you could please read it ASAP as @virginmedia dont seem to be able to find a solution for an uneccessary hazard as I am not a customer but the issue is virgins responsability
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ibrahima (@ibrahim85411030) reported@virginmedia No email, no call , no message nothing . I am very frustrated 4 months. I have been sharing data from my phone so that I can work properly. I feel so frustrated you customer service agent Keeps giving false promises everyday
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Conor Johnston (@ConorJohnston10) reported@virginmedia why is there maintenance going on for the past 3 days and knocking off my wifi for long times without any notice?? Working from home so this is a nightmare. Service shocking as usual
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DL (@dan_a_lowe) reported@joumajnouna The haggle was really boring but it was worth it. @virginmedia wanted to raise mine from £28/month to £44/month. I said I was leaving and they said I could stay on £28. Said I was still going to leave and got them down to £17/month.
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Alex Magowan (@Knightmayors) reported@virginmedia Hello, I tried yesterday but the advisor lied to me. I tried again today and got a reference number and when I tried to track it, no complaint is in there. I also spent a long time in a WhatsApp chat with someone who said they can see a complaint and said they cannot escalate it
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Hayley Cotter (@tweetingturner) reported@virginmedia This is all under complaint number C-220322619. Since the complaint was raised I also attempted to contact virgin twice last week and was promised an engineer would call on Friday. Not heard anything since.
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Paddy Reilly (@stankovich69) reported@virginmedia 3 days in a row my internet has went down...can you advise when this will be resolved..I'm working from home and need broadband without issues!!!!
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Jez Sutton (@Jezsuttonuk) reported@virginmedia your website say's best way to contact is by Chat, Shame it doesn't work.. #UselessCompany
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Becci (@blue_eyed_baby_) reported@virginmedia Well how else can you help me if you can’t look on my account to see the endless issues. I have been over charged, not one member of staff has helped me, I get promised a call back and it never happens. I have cancelled my direct debit already, your not having anymore of my money