Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS25, LS12, LS99 and LS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Bradford, Huddersfield, Cleckheaton, Leeds, Castleford, Brighouse, Wakefield, Liversedge, Dewsbury and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Wi-fi | |
| Batley |
Internet | |
| Bradford |
Total Blackout | |
| Huddersfield |
Internet | |
| Bradford |
Total Blackout | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out
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Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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Gavin Rees Dance
(@gavinr77) reported
from
Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia It’s gone down again 🤬- HD4 postcode
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Simon 🏆🏆🏆🏆
(@cleggy1966) reported
from
Huddersfield, England
@virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia
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Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Charles R
(@chazpr) reported
from
Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia Down again
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Deirdre Murphy
(@deemurphy131) reported
@VirginMediaIE is there any technical support on a Sunday, my father is having constant difficulty with his virgin media internet but I can’t find any way to talk to anyone today! Very frustrating company to deal with!!!
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A
(@FieryPolka) reported
@virginmedia I speak to them daily, last time this morning through chat, each time someone puts me through to Customer Relations, I wait 4-5 hours, no one gets back to me, then I have to start from scratch the next day.
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A
(@FieryPolka) reported
@virginmedia The person upgrading my contract didn't include the Sky Sports HD package as promised. No one seems to be able to help to resolve this. Waiting on Customer Relations for a couple of days now.
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Ben Jones
(@benjones1977) reported
@virginmedia yet again your Internet has gone down. Time for me to move to BT. Please let me get out of my contract so I can actually get a service I pay for.
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Russ Taylor
(@RussTaylor83) reported
@virginmedia Thanks for the reply…but im more concerned after continuously raising this as an issue and having an engineer visit to change equipment…im still receiving less than 10 MBPS. That’s not even close to 50% of the service im paying for….
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Chris williams
(@Cwilliams369) reported
@virginmedia Yes, my internet has been terrible for weeks I asked for a call back which never happened. I’ve tried all the steps online and now just need to speak to the tech guys
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Stuart Stretton
(@caneton81) reported
@virginmedia Is that a direct number for Cancellations or do I need to go through all the crap again for the 362nd time? And is the call answered immediately or will I be on hold for hours. You have no idea how angry I am!!!!!!!!!!!!!
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Arun Mayor
(@Sheriffe) reported
@virginmedia I have booked a technician appt as my router was down earlier but is now working. Have tried to log in to cancel but can’t see how to do this. Pls can you advise as do not want to be charged. Thx
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Russ Taylor
(@RussTaylor83) reported
@virginmedia Pin Hole reset improves speed temporarily and inconsistently. Some days speed is restored but will again drop down to below 5MBPS outside of peak hours.
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Insert name here
(@MissBeckford1) reported
@virginmedia Good luck recovering that fee aswell then! I’m out of contract on the account mentioned, have set up a new account in my new property and don’t see why it is my responsibility to keep ringing to cancel when I’d already set up my home move in November!