Virgin Media outages and service status in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Wakefield, Huddersfield, Bradford, Normanton, Pontefract, Dewsbury, and Cleckheaton.

City	Problem Type	Report Time
Batley	Internet	3 hours ago
Batley	Internet	6 hours ago
Leeds	Phone	6 hours ago
Batley	Internet	22 hours ago
Leeds	Wi-fi	1 day ago
Leeds	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Sam Walker (@SamWalker03) reported 6 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Michael Edwards (@MENorthAffinity) reported 14 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  John Leeson (@Jp_Leeson) reported 18 minutes ago from Wibsey, England

  @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

• 
  Rebecca (@Bexwa) reported 19 minutes ago from Dewsbury, England

  @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 20 minutes ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Will Gordon (@camelsbestmate) reported 22 minutes ago from Thorner, England

  @virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.

• 
  The Churchill (@Churchill0782) reported 39 minutes ago from Wakefield, England

  @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

• 
  Guy Leech (@guyrleech) reported 43 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  Kamal Sharma (@KamalSh03012772) reported 43 minutes ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 44 minutes ago from Leeds, England

  @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

• 
  michael davies (@mikeydavies86uk) reported 46 minutes ago from Bradford, England

  Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

• 
  Helen Burnett (@HBurnett28) reported 46 minutes ago from Bradford, England

  @virginmedia our service has gone off again - no tv or internet, appalling service.

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 46 minutes ago from Bradford, England

  @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

• 
  Gareth Smith 🇬🇧 (@Gstraitz) reported 53 minutes ago from Leeds, England

  @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

• 
  Jonathan 🇷🇺 (@Jonatha72251618) reported 59 minutes ago from Bradford, England

  @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

• 
  denise downham (@downhamdn) reported 59 minutes ago from Great and Little Preston, England

  @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

• 
  Rees (@Rees_2807) reported 60 minutes ago from Huddersfield, England

  @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

• 
  Kamal Sharma (@KamalSh03012772) reported 1 hour ago from Leeds, England

  @virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks

• 
  Lisa Lavelle (@Lisalav22) reported 1 hour ago from Guiseley, England

  @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 1 hour ago from Garforth, England

  @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Monique Bissell (@Neek49) reported 6 minutes ago

  @virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise

• 
  Michael Day (@JustMike2K24) reported 6 minutes ago

  @virginmedia My WiFi and overall service has been up and down for over 2 weeks now. I’ve done all of the trouble shooting. I’ve checked the service. I done the old switch off and on. I just need to get somebody to visit and do it as I am unable to wfh because of it.

• 
  mia (@miaKJKJ22) reported 7 minutes ago

  @entrustTMF @Gary1165 @virginmedia What issue are you having? I have yellow light flashing since yesterday. Their technical support is closed. Done troubleshooting and all and nothing.

• 
  Catriona **** (@CJD39) reported 9 minutes ago

  What a kerfuffle. 10 calls to Virgin to reactivate services. Not easy and customer service not great. @virginmedia #customerservice #housemove #difficult

• 
  john o shea (@osheaj77) reported 10 minutes ago

  @VMSportIE Bye bye virgin media , time for me to go down a different road

• 
  entrustTMF (@entrustTMF) reported 13 minutes ago

  @miaKJKJ22 @Gary1165 @virginmedia Working from home too. A real pain. They told me there was a problem in the area, then made up manifold times that it would be fixed. Often pushing forward the fix by a risible 56 minutes! Then a text yesterday saying it WAS fixed(app said perfect too)...when it obviously wasn't

• 
  entrustTMF (@entrustTMF) reported 14 minutes ago

  @karenwi17092279 Sorry to hear that, not good 😔 Yes, we rely on these things more than we realise... I had forgotten the printer, the TV box, my Spotify, heating controller, etc. all use the WiFi and workarounds for all of them need to be fashioned or just abandoned until @virginmedia fix it

• 
  dave towers (@daveyt1979) reported 25 minutes ago

  @virginmedia yet again tv is buffering but according to virgin media there are no issues in the Newcastle area Why oh why did I leave bt never had any issues with them !!!

• 
  NJS (@NJS0580) reported 26 minutes ago

  @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

• 
  Aidan Costello (@aidan_codtello) reported 26 minutes ago

  @entrustTMF @virginmedia Sounds like an easy decision. You have had diabolical service and support.