Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS17, LS8, LS99, LS12, LS27, LS13, LS6 and LS11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Shipley, Bradford, Wakefield, Batley, Huddersfield, Normanton, Leeds, Liversedge, Pudsey, Wetherby, Cleckheaton, Dewsbury, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Shipley |
Internet | |
| Bradford |
Wi-fi | |
| Wakefield |
Wi-fi | |
| Batley |
Internet | |
| Wakefield |
Internet | |
| Wakefield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Katie Greig
(@KatGreig) reported
from
Bingley, England
I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mickeymarsbar59
(@mickeymarsbar59) reported
@virginmedia Oh ok - will use my mobile data that I pay for to solve your problem. More expense - looking forward to your price increase too!
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Shane O’ Brien
(@ShaneOB26008190) reported
@virginmedia hi - how long should I be waiting to get through to your customer care ?
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Bashir Ahmad
(@Hk06904477) reported
@BorisJohnson @virginmedia @O2 Why the Eu, UK , USA Canada, Germany are silent on the current situation of Afghan refugees,when the Syrian people were in trouble, the whole world helped them. The EU has opened its borders to them, but all its doors are closed to Afghan refugees. Where are the human rights?
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S.
(@SegzSays) reported
@virginmedia The list of issues with @virginmedia should be known as every single time the service goes down it is logged. The yearly price increases do not correlate to the service provided. Wifi has been dipping in and out all weekend and now your service status page isn’t working.
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Career Navigator
(@CareerNavigato5) reported
@BorisJohnson @virginmedia @O2 Don't forget pints of champagne and a weights system that nobody under 50, understands but also that was never not used. Brilliant PM !!!! I'll pay for your first roll of wallpaper, when it comes to decorating your cell.
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Andy Newtown
(@NewtownAndy) reported
@BorisJohnson @virginmedia @O2 Could that be because they are part owned by EU companies? What about all the other network providers, you forgetful man?
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chris devenny
(@dvnufc) reported
@virginmedia I want to check on my bill for start...I was on phone to your colleague telling them my services is nothing short off a disgrace and constantly loosing signal with WiFi...I was advised to try a booster which I was told would be free for 3months..I then received an email regarding
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Matildamog
(@Jc62Matildamog) reported
@BorisJohnson @virginmedia @O2 Here you are again putting a positive spin on a bad situation. What happens when customers switch to these suppliers and next year they decide to start charging, which they invariably will. This just sounds like a savvy move from Virgin and O2 to hoover up more business.
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YouMadeAmericaSaneAgain
(@MakeAmericaWait) reported
@NadineDorries @virginmedia @O2 Oh grow up: you supported taking back control, you got what you wanted now sit down
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richard williams
(@richardw65) reported
@NadineDorries @virginmedia @O2 We left the EU. Why should we be able to cherry pick benefits now we are no longer a member? Surely it's down to your government to bring in legislation on this if you don't want UK customers to experience the full 'benefits' of a free market away from the dead hand of the EU?