Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS1, LS2, LS11, LS27, LS3, LS98, LS9 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Dewsbury, Huddersfield, Mirfield, Wakefield, Liversedge, Batley, Shipley, Brighouse, Cleckheaton, Heckmondwike, Castleford and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Bradford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Phone | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Tess Hornsby Smith
(@tess_hs) reported
from
Leeds, England
Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia The service seems to have been interrupted again. Been fine all week.
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¿craig?
(@craigs06) reported
from
Wakefield, England
@virginmedia Ran a test on the super hub itself. Its resolution to the Wi-Fi is to move close to it. Am 6 foot from it !
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Peter Bennett
(@botrash) reported
from
Leeds, England
@Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!
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Undisclosed Miz
(@NotRich5) reported
from
Castleford, England
@Barrage_Jeff @virginmedia Loads of people having same issues and they keep saying everything’s fine. Mines either cut off completely or running appallingly slowly
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia I just get connection error.... this service not available right now
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BradfordBrownie
(@bradfordbrownie) reported
from
Bradford, England
@loftus2011 @virginmedia @SkyUK totally agree ive just had to get in touch to change one of my boxes again second time in three months problem is ive lost all my recordings last time and its going to be the same again
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Thanks for response. It seems better this morning. All I needed to know is that it was a Virgin issue, not an issue with my hub.
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Danai-Sapfo Petraki
(@DanaiSapfo) reported
from
Leeds, England
Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
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Ian Wilson
(@IanWilsonB2A) reported
from
Collingham, England
@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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Dan Lancaster-Holmes
(@LancasterHolmes) reported
from
Rothwell, England
To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.
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Mohammad Ishaq Khan
(@SS_Sutty) reported
from
Trident, England
@virginmedia I have been having intermittent disruptions of my broadband since Friday. Come on now get it sorted. I'm missing out on the finale of line of duty. 5 weeks of wait for you guys to **** it up. 🖕🖕
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Gareth Futty
(@fudino10) reported
from
Castleford, England
@virginmedia Yes tried that no luck, been told there is a problem in our area again! Happens nearly every month. Getting fed up now every time I receive a letter from you it’s a price increase too.
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Gareth Futty
(@fudino10) reported
from
Castleford, England
@virginmedia They said they was dealing with the fault and was given no time scale. It’s just come back on now but over the last few days it keeps loosing signal for a few minutes then coming back on. Thanks for the reply.
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.
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meg
(@megsNewsome) reported
from
Gildersome, England
@virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.
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Haz
(@harryd20200) reported
from
Wakefield, England
@SpottedRothley Yeah mine has been on and off all week, sick of ringing them and listening to there excuses & engineer carnt call till Friday,asked for compo and the Indian advisor starts shouting at me. Unbelievable poor quality of staff at #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@Alex60978873) reported
@iamdanbrooks @virginmedia And I was the same got an existing customer the oomph for 79 3 days ago
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InfernoTheFox🏳️🌈🏳️⚧️
(@Infernothefox) reported
Welp, @virginmedia have ****💩 the bed in my local area again. Download speeds are perfectly fine yet the upload speeds are sub 100kb. I question how I'm still online if the rest of the area is likely having issues connecting.
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Cathi
(@CathiHickford) reported
@virginmedia Yes it was that page we checked it showed no issues
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QJ
(@Qjenks59) reported
@virginmedia Yup as always it says no know issues and yet I’m on 4g again also had to buy add ons just to work last month..All I’m ever told by Virgin is to reset it again and again
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Nick Piggott 🇪🇺
(@nickpiggott) reported
@virginmedia Unfortunately your colleagues on the phone / online support seem unable to accept that this is a recurring problem that isn't fixed by resetting the hub, and deeply reluctant to get someone out to look at the cable between the cabinet and the Hub.
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Lees
(@CreamQuackered) reported
@alantobeagooner @virginmedia Livid. Guaranteed Fibre speed up to 600mbps - but only when they've not got a localised connection issue. Which is all the time. Never again.
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Rich Lord
(@thisisrichlord) reported
@virginmedia An internal process review may be needed then to be able to update screens based on customer input rather than tell the customer they are wrong. Generally, we don't like that and go elsewhere at contract end time.
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David Teese
(@david__spo) reported
@virginmedia It's not my speed which is the main issue. I've been promised the hub 4 box and when I speak with customer services to send me one, they hang up. Then I have to start the process again. Can you ask somebody call me again please?
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Sophia Furber
(@SophiaFurber) reported
@virginmedia any update on when the network issue affecting Lewisham (SE12) is going to be resolved? We've not had internet all day.
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CAPTAIN ARSENAL
(@alantobeagooner) reported
@CreamQuackered @virginmedia As a Virgin media customer can confirm they are