Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS8, LS12, LS99, LS6 and LS13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Huddersfield, Bradford, Batley, Dewsbury, Wakefield, Ossett, Cleckheaton, Normanton, Heckmondwike, Pontefract, Yeadon, Castleford and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Huddersfield |
Wi-fi | |
| Bradford |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message
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Martin Caine
(@MartinCaine) reported
from
Huddersfield, England
@virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!
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Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal
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Rachel Hatfield
(@rosiehat) reported
from
Wrose, England
@vmbusiness Have we got any updates on this outage please? #Timeismoney #business
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
@virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Wrose, England
@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Wrose, England
@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬
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Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues
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Thomas Gadd
(@ThomasGaddPhoto) reported
from
Wrose, England
@SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Bradford, England
@vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.
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khuram
(@khurambfd) reported
from
Bradford, England
@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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Andy Shelton
(@SheltonAndy) reported
from
Heckmondwike, England
Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Strupish
(@Laurastrupish) reported
@virginmedia We both work from home so rely on the wifi. Not once has anyone apologised or offered us a discount for the service we pay for every month but aren’t receiving! It’s becoming a joke now!
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Chris Roach
(@ChrisRo18666051) reported
Question for @virginmedia: Can you please explain why my monthly bill has increased from £91.60 to £149.96 since I asked for the phone service to be removed from my package?
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Leon-The Lord of The Revel
(@Genji_bow) reported
@virginmedia Didnt manage to speak to a person, got told to reset my entire system by the automated service. i shall call on monday morning
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☩ The Slavik Crusader ☩
(@HolyCrusader96) reported
Hey @virginmedia, get your **** together, I am slowly getting tired of your BS as of lately. Not only do I have high ping constantly for this past MONTH even though I never had this issue for over a year, but the internet also like to cut out randomly, so I hope you can fix this.
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Heather
(@hbodi) reported
@virginmedia And it is still saying no broadband issues like it does every weekend
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F. Reid
(@foxyf02) reported
@virginmedia My virgin TV media box keeps reseting itself every 20 minutes! I'm in the G51 area. Is this an area issue or do I need a new box? Also had issues since Friday night trying to access my recorded items/apps. How do I claim a refund for days lost due to outage? Thanks x
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Mrs Smith
(@SmithysMaud) reported
@virginmedia Nothing. They said when all repairs have been completed this will resolve the issue. I asked for my direct debits to be refunded and compensation and they said we will discuss this when repairs are done.
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Gaz Evans
(@gazevans2022) reported
Villa game in just over an hour and @virginmedia decided to have an outage.Nice one, crying now.#utv
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Sunil Misra
(@misra98) reported
@virginmedia I have tried this many times to no avail. I want you (virgin media) to sort this out and tell me when you are going to fix the problem
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Darren Mew
(@DKMew) reported
@virginmedia Do you not have access to the full thread? 29th sept. Pre purchased voucher didn’t work as your server was down. 90mins of calls and £11 of data used to compensate for lack of Wi-Fi.