Virgin Media Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS8, LS26, LS9, LS27, LS12 and LS99.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Cleckheaton, Normanton, Batley, Bradford, Leeds, Huddersfield, Shipley, Wakefield, Liversedge, Pudsey, Wetherby, Dewsbury and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Cleckheaton |
Internet | |
| Normanton |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Batley |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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DrMJJ
(@DrMJJ) reported
from
Wetherby, England
Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
-
Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DareToAndy
(@DareToAndy1) reported
@virginmedia why is WiFi so slow around Clanfield, Hampshire area? I keep getting awful connection on my games console even though the connection is wired. I have tried contacting your customer services and no response has been sent back from them. Help please?
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deen
(@deenbedreaming) reported
@virginmedia our service has been "wrongfully discontinued" as mentioned by an advisor in the complaints department however while transferring us to the moving department to reactivate our service, they never answer and we have now spent 4+ hours just to never get an answer
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Stephen Roe
(@St3Ro_3) reported
@virginmedia I have been having internet issues for over a week now and I have tried to call to get it sorted but I cannot get through. It is now effecting my work and child's homeschooling. Please let me know how I can speak to someone to get it sorted.
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leah 🌚
(@LeahDxrey) reported
@virginmedia your customer service is actually appalling, my partner has been paying for WiFi for four months that he can't use now because every time we call you and get through to the moving team they hang up. All we want to do is switch our services into the new address!!!
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Rachel Murphy
(@RahRah0405) reported
@virginmedia I've tried to cancel my subscription for the last 12 months and am STILL yet to have a response. I sit on hold for 25 minutes and then the phone cuts out. Come on. You're taking advantage of people and ripping them off on purpose
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Lee Lee Long Legs
(@Leelee_peewee) reported
@virginmedia your customer service has been really poor lately! Waiting for a call from a manager by today but looks as though I won’t get it(as promised)!! One thing after another!!! I just want my issue sorted!!!
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Joanne Knox
(@josuescouse) reported
@virginmedia my dad has recently passed away, we know he had a phone deal with you but we can't get into the account to cancel. Only know his phone number. His email address is saying not registered and we don't know account number. Can you help, what can we do?
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Daniel Byrne
(@DanByrne93) reported
@virginmedia On hold for 50 mins and then you hang up? absolutely disgraceful customer service.
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luigi iannaccone
(@090luigi) reported
@virginmedia Virgin has provided me the most shocking service I have experienced. Totally rubbish at handling a problem and cannot get to talk to someone that understands and can help you. 3 hrs on the phone and still no closer to dealing with my issues.
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Oh This Bloody Computer
(@OhThisBloodyPC) reported
@virginmedia You sent me a cheque in January for £19.25 apologising for over charging & harassing me when I was a customer. You admit fault but still blacklist me and others. It took FIVE years for Billing to admit its mistake. How long til you lift the blacklist? @BBCWatchdog