Virgin Media Outage Report in Leeds, England

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Huddersfield, Batley, Bradford, Leeds, Normanton, Wakefield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, and Wetherby.

City	Problem Type	Report Time
Huddersfield	TV	2 hours ago
Batley	Wi-fi	11 hours ago
Bradford	Wi-fi	15 hours ago
Leeds	TV	17 hours ago
Bradford	Internet	1 day ago
Leeds	TV	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Sumboiii (@SUMBoiii_) reported 2 minutes ago from Wakefield, England

  @virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals

• 
  Chris Hutton (@Chris280479) reported 8 minutes ago from Dewsbury, England

  Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service

• 
  Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported 9 minutes ago from Leeds, England

  @virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.

• 
  Simon Price (@SimpleBrummie) reported 10 minutes ago from Leeds, England

  @virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks

• 
  Lucy (@lshudall) reported 16 minutes ago from Gildersome, England

  @virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time

• 
  Sumboiii (@SUMBoiii_) reported 17 minutes ago from Wakefield, England

  Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider

• 
  Rozzyp (@Rozzyp1) reported 19 minutes ago from Wakefield, England

  @virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.

• 
  Matt P (@Superfly29) reported 21 minutes ago from Bradford, England

  Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!

• 
  John Rogers (@revdjollyjohn) reported 28 minutes ago from Leeds, England

  What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly

• 
  spencer robertshaw (@spenrobertshaw) reported 30 minutes ago from Leeds, England

  @sirsimon2b @YODELhell @virginmedia Yodel are terrible

• 
  Matt P (@Superfly29) reported 30 minutes ago from Bradford, England

  @virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.

• 
  Lucy (@lshudall) reported 32 minutes ago from Gildersome, England

  @virginmedia The wifi still doesn't work. please can you confirm when this will be fixed

• 
  Chris Hutton (@Chris280479) reported 33 minutes ago from Dewsbury, England

  @vmbusiness this service is pathetic been on hold for 45 minutes

• 
  Richard Armistead (@trickyr1) reported 33 minutes ago from Leeds, England

  @virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.

• 
  Jill Boyd (@JillianBoyd50) reported 34 minutes ago from Bradford, England

  @virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.

• 
  Rozzyp (@Rozzyp1) reported 36 minutes ago from Wakefield, England

  @virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.

• 
  Adam Potter (@adamptr92) reported 40 minutes ago from Gildersome, England

  @virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2

• 
  Andy Prosser (@Prossman) reported 52 minutes ago from Huddersfield, England

  @virginmedia Not my issue. It’s @timmyjrobbo ‘s

• 
  Ben Robinson (@Robbotherhino83) reported 55 minutes ago from Bradford, England

  @virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky

• 
  Vicky Miller (@Millerbird78) reported 59 minutes ago from Gildersome, England

  @virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BamBams (@BamBams39925105) reported 6 minutes ago

  @virginmedia Ok, so straight away I realise your just going through a checklist and not reading my previous tweet to you. My internet is perfect, no problem. Constant and powerful. My WiFi from the router is awful. Cant connect upstairs at all. 15 foot away it is no good. Its purely bad wifi

• 
  Jenny (@blondyjenz21) reported 6 minutes ago

  @virginmedia It just says talk weekends under phone. Then everything else say add service

• 
  Helen Bowden (@HelenBowden13) reported 6 minutes ago

  @virginmedia I've been trying to cancel my contract (no services provided) since October, no response from anyone, please can you confirm it's cancelled.

• 
  david parr (@dav200390) reported 8 minutes ago

  @virginmedia CUSTOMER SERVICES? YOU OUGHT TO BE ASHAMED

• 
  Andy Morley (@Andy_Morley) reported 10 minutes ago

  @virginmedia To be honest, your "outage" checker tool is pretty useless, it's never accurate

• 
  Dominic Kennett (@DomKennettLFC) reported 12 minutes ago

  @virginmedia Amazed you've responded but you have to the wrong person in this thread... Try @LfcShaunjudge he's your customer.

• 
  ell ミ☆ (@Iovemeisenough) reported 14 minutes ago

  @virginmedia hello is there any way we can contact ur customer service by telephone? everything seems to be online

• 
  Gemma Thomas (@mrsgthomas) reported 17 minutes ago

  @virginmedia Hi! Yes please. Can you tell me what sort of speeds I should be expecting on the 350 service. It never gets anywhere near 200! I understand it can vary with device/time of day but I don’t feel it is as advertised- ever. Usually under 100 or in low 100’s

• 
  Benjamin Edmonds (@BenjaminEdmonds) reported 21 minutes ago

  @virginmedia It keeps dropping out and has been going for a week or so. Nobody to actually speak to on your faults line, keep getting told to look online which doesn't help at all.

• 
  Emily Burrows (@emilyburrows5_) reported 22 minutes ago

  @virginmedia Postcode is CF39 8AS. I was sent a new SIM card which I’ve activated this morning but signal is still shocking but apparently it’s ‘excellent’ according to your signal checker. This is 3 weeks ongoing now.