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Virgin Media outages and service status in Leeds, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Leeds, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 11, 9:10 PM GMT+1.
  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 6% E-mail (6%)
  • 5% Total Blackout (5%)
  • 2% Phone (2%)

The latest reports from users having issues in Leeds come from postal codes LS99 , LS8 , LS9 , LS12 , LS15 , LS7 , LS25 and LS11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leeds, England

The most recent Virgin Media outage reports came from the following cities: Huddersfield, Leeds, Bradford, Batley, Normanton, Wakefield, Brighouse, Pontefract, Cleckheaton, Liversedge, Yeadon, Castleford, Pudsey, and Dewsbury.

CityProblem TypeReport Time
Huddersfield Internet 17 hours ago
Huddersfield Internet 19 hours ago
Leeds Wi-fi 1 day ago
Bradford Internet 1 day ago
Batley Wi-fi 2 days ago
Batley Wi-fi 2 days ago

Nearby cities with recent reports

Batley

11 recent signals

2 days ago
Normanton

4 recent signals

3 days ago
Huddersfield

3 recent signals

17 hours ago
Bradford

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

  • ashleyhirst15
    Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • Jp_Leeson
    John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving

  • Daddie_Sy
    Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England

    @virginmedia why is it not working in LS12 area.

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • ThomasGaddPhoto
    Thomas Gadd (@ThomasGaddPhoto) reported from Wrose, England

    @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

  • AndyHiggs1
    Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

  • HelenRaffTVN
    Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England

    @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • vid_mitra8
    Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • jamiewhalley87
    Jamie Whalley (@jamiewhalley87) reported from Wakefield, England

    @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

  • Jp_Leeson
    John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

  • badlydrawnroy
    Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

  • Rees_2807
    Rees (@Rees_2807) reported from Huddersfield, England

    @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

  • Bexwa
    Rebecca (@Bexwa) reported from Dewsbury, England

    @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

  • owen1257
    Owen1257 (@owen1257) reported from Huddersfield, England

    @HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thetweetslayer
    Dr A (@thetweetslayer) reported

    03337331234 This is the only number on your website Its been off for more than a week What Virginmedia-esque dystopian crap customer support is this????

  • ShovelTrigger
    ShovelTrigger (@ShovelTrigger) reported

    @whisperwoIf @virginmedia was screwing me over too, was trying to play Fortnite with my Scottish friend and I lagged when in game and then when we reached lobby? My damn PlayStation overheated because of the heatwave

  • ppglane
    stephen lane (@ppglane) reported

    @waterjetcut @MichelleBeckett @virginmedia Virgin just got a £28 million fine because they knowingly didn't cancel contracts .

  • whisperwoIf
    harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported

    @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭

  • citizen_first25
    citizen_first (@citizen_first25) reported

    @virginmedia why have you got rid of Channel 150 that's TV does a price go down on my subscription ? As this is one of the channels, I watch every day very disappointed

  • Prof_Quiteamess
    verypete lambert (@Prof_Quiteamess) reported

    @Stsantek @virginmedia This is fraud pure and simple, lying to you about a contract then backing down when you called their bluff.

  • EnzoFerro2023
    Enzo Ferro (@EnzoFerro2023) reported

    @MichelleBeckett @SkyUK @VodafoneUK Very sorry for your loss. I left virgin media a few years back after very poor service and I am hearing lots of examples recently of why I will never return.

  • martyfarty
    Martin Power (@martyfarty) reported

    @virginmedia Three days of messages and still no further and not even an offer of a solution #epicfail

  • Sushisu1
    Susan Fish 💙 (@Sushisu1) reported

    @virginmedia I have received through the post a new remote Virgin 360 control which I didn’t ask for or even want and since I received it my service has been terrible. Plus whereas Netflix was free with Virgin now I have to pay!! Money making to pay your fine? This is rubbish.

  • _AnaCristina_
    Ana Cristina ϟ (@_AnaCristina_) reported

    @virginmedia It's been an outage on and off but now it's outage is fixed I'm still not connected