Virgin Media Outage Report in Leeds, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS8 , LS99 , LS26 and LS9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Normanton, Wakefield, Huddersfield, Pontefract, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, Wetherby, and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Wi-fi | 3 hours ago |
|
Bradford
|
6 hours ago | |
|
Batley
|
Internet | 8 hours ago |
|
Batley
|
Internet | 1 day ago |
|
Batley
|
Total Blackout | 1 day ago |
|
Batley
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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James (@Jamesashton20) reported from Leeds, England@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Gareth Smith (@Gstraitz) reported from Leeds, England@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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Steve Clayson (@steveclayson) reported from Leeds, England@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Scotty Bell (@ScottybooSb) reported from Leeds, England@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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paul cottrell (@paulcottrell41) reported from Mirfield, England@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Steve Clayson (@steveclayson) reported from Leeds, England@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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arsenal86 (@marcd86) reported from Huddersfield, England@virginmedia have been an absolute sack of shit for last few days
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Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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aaron hare (@aaronTheHare) reported from Wibsey, EnglandVirgin media WiFi never fails to make me lose the will to live
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Jeremy Broadhead (@JezBroadhead) reported from Ossett, England@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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DrMJJ (@DrMJJ) reported from Wetherby, EnglandWell...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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paul cottrell (@paulcottrell41) reported from Mirfield, England@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Steve Clayson (@steveclayson) reported from Leeds, EnglandFinally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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Roland Rat (@johnr_jo) reported from Leeds, England@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Jeremy Broadhead (@JezBroadhead) reported from Leeds, England@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Lauren Browne (@LaurenRach95) reported from Wakefield, England@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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Laura Johns (@LauraEJohns) reported from Leeds, England@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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paul cottrell (@paulcottrell41) reported from Mirfield, England@virginmedia Mobile connects no problem.
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Craig (@TagCraigy) reported from Leeds, England@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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AribaIV (@drariba) reported from Leeds, England@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Longstaff (@jlongstaff_) reported@virginmedia any idea what the issue is with broadband in Bristol? BS16? We’ve been without internet since 5.30pm... thanks!
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. (@lewprvv) reported.@virginmedia good to know your service with phones is just as **** as the service you provide with your internet 🤙
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Alex Dean-Francis (@AlexDeanFrancis) reported@virginmedia after working for 30 minutes (throttled at 10mb) it has now gone down again.
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TheRealKatster (@TheRealKatster) reported@richardbranson @virginmedia I want to port my contract, Virgin cannot provide the service and are now telling me I have to pay for the remaining 10 months of a contract I can’t use!! It is Virgin who are unable to fulfill their part of the contract, why am I being penalised?
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v🫀 (@vaalcfc) reported@lewprvv @virginmedia this won’t help your phone fix itself
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شكيل (@5h4kil) reported@virginmedia WiFi keeps dropping. As you know we’re all working from home and being schooled at home, this is where your quality of service should have proven itself. Your rep, Nihal, thought that waiting till the 16th of March was acceptable as a fix.
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Chan (@chanlfc) reported@virginmedia Since I switched to #VirginMedia , my WiFi has dropped everyday, sometimes for hours. Customer Service was supposed to send me a new router. Nothing still received after over 10 days. Problems persist. #Unreliable
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Charlie 🏴x🏴 (@CharlieMorrisK1) reported@virginmedia why do I lag on so many games when someone is watching Netflix when there is just two of us using the internet the old router never made me lag that bad
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Alastair McCall (@biddymccall) reported@virginmedia I would like to speak to somebody about my account. I want to make a change, which I could do online if it involved giving you more money, but if it doesn't it's impossible to get through to someone. Help.
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Craig Dawes (@craigdawes) reported@virginmedia SK56EN broadband crap. Mobile signal crap. Four of us switching network and broadband immediately. Shite service and doing nothing to help. Bring on better networks.. anything you can do, probably not. Oh and have new phones and a week old new sim cards...