Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS17, LS11, LS99, LS12, LS8, LS6 and LS13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Bradford, Leeds, Batley, Huddersfield, Wetherby, Normanton, Cleckheaton, Dewsbury, Ossett, Heckmondwike, Pontefract and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Internet | |
| Bradford |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Leeds |
Wi-fi | |
| Bradford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joyously Elly ⚫🇪🇺 💙⬛ 😷 3.5%
(@Elly_JoyUK) reported
@GirloftheN Are you with Virgin Media, but any chance? They've had a shocking pandemic. I regularly have to switch to using my phone data, and can only work from home by running a cable across the living room from the router to my PC. Really bad. Can't wait to ditch them.
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Sarah
(@rahbellers) reported
What is it with sales people.... It's all lies- @virginmedia charging us for a service they haven't provided for 3 months! @SkyUK couldnt provide the service so we moved to @BT who failed to connect us when they said they would and arguing with sky so we now have no service!
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John Bhoy Walton
(@walton_bhoy) reported
@virginmedia I am having issues have tried to call 150 i entered my password it says its not when its not. I am.meant to working from home I have had to take the day off due to Internet problems. I have checked the wires and ran numerous tests
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Mike Krage
(@kragedesign) reported
@virginmedia Hi yes no service issues hub powers up only white light on. I'm online with a robot at present
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Hays
(@Hayley49313750) reported
@virginmedia can you please advise as a new customer why I wasn’t informed that you are having issues with new virgin tv box as in YOU HAVE NONE! we are stuck with this dinosaur 🦕 of an old box and having moved over from sky! I’m not happy!!!!!
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K Mordecai-Woolf
(@Pelepeg) reported
@virginmedia To be fair, I’d rather have reliable WiFi and a working phone service seeing as I have to pay for it!
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John M
(@JohnM13896057) reported
@Commander_SJ @virginmedia @Virgin +1. Trying to close/ cancel your account is virtually impossible. I've spent the last 2 days trying to do it
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Nick Duffell
(@NickDuff91) reported
@virginmedia Hi, yes I'm still having issues when my laptop is connected by ethernet
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Raph Pour-Hashemi
(@RaphPH) reported
@virginmedia Says known issue but the eta for a fix is lengthy and need the internet.
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Judi
(@HallionJudi) reported
@virginmedia my elderly (over 80)Mums phone line has been down for over 24 hours this has happened previously and trying to get through to your phone service (a premium number is up to an hour on hold) Your service status checker on your website shows no issues??