Virgin Media Outage Report in Leeds, England
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The latest reports from users having issues in Leeds come from postal codes LS8, LS26, LS9, LS27 and LS12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Cleckheaton, Normanton, Bradford, Leeds, Huddersfield, Shipley, Wakefield, Liversedge, Pudsey, Wetherby, Dewsbury and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Cleckheaton |
Internet | |
| Normanton |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Yamu Matarr 🇬🇲 🇬🇧 🦂
(@Yamusenghore) reported
from
Leeds, England
@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
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Simon Day
(@SiDay14) reported
from
Dewsbury, England
@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
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Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs
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maria
(@mariaspears) reported
from
Huddersfield, England
@virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!
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Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?
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BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
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khuram
(@khurambfd) reported
from
Bradford, England
@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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james Staniforth
(@leedsfan91) reported
from
Leeds, England
@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
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BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miles Cant
(@codedbymiles) reported
@virginmedia It was less than ideal, especially if it took down your contact centres too perhaps you need a fail safe for them. Will you be crediting accounts? Had a whole day of the internet being poor and it wasn’t great. Especially your lack of communication from the get go.
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Paul Wilding ♿️🏳️🌈
(@pjwilding) reported
@FldMarshalMonty @Shayan86 @virginmedia That still makes you a new customer with access to unbundled tariffs. I joined CableTel in 1997. Became NTL then Virgin. Virgin will only offer me existing customer products and bundles. Can’t switch as no openreach line. Hopefully FTTP available soon, then I’m off!
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Suzanne Cole
(@scattyhat) reported
@virginmedia Day 3 with no Internet, I am assuming refunds will be issued for loss of service and any excess data with O2 will also be covered? Please advise and update when issue will be fixed.
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D
(@NUfC12312) reported
@dondatta13 @virginmedia Make sure they put an end date on the cancellation email as when I cancelled it went smoothly and i got a sorry your leaving email, a month and a half later I rang them to ask why they had billed me to be told I had never cancelled, even with their email (no date) #Criminal
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Charlene
(@charliemcd1982) reported
@virginmedia Has this issue been resolved yet?
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paul
(@triggerroberts) reported
@virginmedia Still down from yesterday
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Mike
(@Mike44395967) reported
@virginmedia what happened to the virgin media wifi on London Underground? Seems to have disappeared. Prices are going up but the offering is going down
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suhas rathod
(@suhasrathod) reported
@virginmedia no internet in watford. Haven’t received any message. From last 2 days we are facing this problem
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Nick
(@Nick77084927) reported
@virginmedia I work from home and lost £100 in commission yesterday due to your service failing. Where do I apply for compensation?
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SKK
(@PerseveraFortis) reported
Witnessed an influencer's worst nightmare: a massive internet outage on the day they were supposed to post their sponsored content. You could hear the screams and sobs all the way from their apartment. #virginmedia , you officially broke the internet and their spirits