Virgin Media Outage Report in Wibsey, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wibsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wibsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wibsey, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Dewsbury, Leeds, Halifax, Batley, Bradford, Keighley, Cleckheaton, Huddersfield, Shipley, Wakefield, Liversedge, Pudsey and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Dewsbury |
Wi-fi | |
| Leeds |
TV | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Leeds |
TV | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wibsey, England
Latest outage, problems and issue reports in Wibsey and nearby locations:
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
And still no contact from @vmbusiness! Regardless of numerous direct messages. This is beyond bad customer service! Fix our service and fix immediately! @BBCLookNorth @itvcalendar @WhichUK
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia It gets better and better .now I’ve to waste more time going over the same issues
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia Shows as ‘No Known Issues’. But there is! We asked for an engineer to call but were told it’s a known problem in the area and would be fixed as soon as possible. No date given. Promised updates that have never materialised. It’s beyond bad customer service.
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia I have already spoke to a manager about the issue and refused the offer of half the over payments returned .on principle if the whole overpayments is returned then the matter will be closed
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@Virgin_Victoria @virginmedia Thank you. They’re fully aware but are doing absolutely nothing to sort the problem. We haven’t had any broadband since the 24th of August! As a business it’s near impossible to operate with broadband these days. It’s so frustrating.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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dave brown
(@davebrown1606) reported
from
Mirfield, England
@virginmobile @virginmedia Possibly the worst experience and customer service buying a new phone!! Thanks for nothing!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia watch yourself people just found out virgin have been charging me for kids tv for last 6 months ....not bad considering my kids are are 18 and 24 .so just check your bills because they re fraudulently adding things to my contract without authorisation #fraud
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Bolton
(@nathannjb_) reported
@virginmedia When I use your online portal it tells me the connection is fine but no devices get any signal or data through the hub.
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Stewart Daniels
(@Editmonster) reported
@virginmedia Good Morning , I Chatted to someone about my issue via live chat yesterday but have not been send a email about the update with my services not being available to me
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xRyanRampage 🏴
(@xRyanRampage) reported
There's ANOTHER SNR outage due to be fixed after the weekend with my virgin media broadband. Completely tanked my upload speed. That's nearly every weekend for at least a month or so, Jesus Christ. Nae streams then I guess, I'll just record some stuff for YouTube 🤷
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Dani Ranks
(@dani_ranks) reported
@virginmedia can't believe the poor service I'm receiving before I've even received my contract service. I'm actually thinking about cancelling the contract. This is shocking!!!!
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Mai
(@Maiwand_A) reported
@virginmedia 7 days with ZERO broadband service. "oUr eNgIneErs aRe wOrKiNg hArD tO fIx tHiS". My arse. Can't wait to drop you for @CommunityFibre #virginmedia
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Chrissie Packman
(@EssexChrissie) reported
@virginmedia @MartinSLewis I am paying for a service that is not being provided. I have exhausted every avenue trying to sort this out with @virginmedia. I am beyond frustrated. Can you please help me?
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Eleventy8to9
(@Eleventy8to9) reported
@virginmedia I’d love to be able to rely on either the service checker or the status line but as I have found over the last 3 weeks they contradict each other 1 day the service checker says no issues and the status line says their are issues the next day the complete opposite
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🚀🎮Cosmic Spacehead🎮🚀
(@CosmicSpacehead) reported
@virginmedia hello, I ordered installation of virgin media for today, but I've had no contact since the pre-contract email, no equipment, no account number or area reference, and whenever I call I get cut off. Help!
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Eleventy8to9
(@Eleventy8to9) reported
@virginmedia can you tell me if there is an issue in the BR5 area I had an engineer booked that was cancelled as told the issue had been fixed Still getting continual drop outs and no service Issues been ongoing 3 weeks now and it’s unacceptable
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Dave
(@MI5_Spook) reported
@virginmedia So, I asked today if I can upgrade my Hub4 to Hub5, but was told by staff that they are unable to specify what version Hub customers get! Come on @virginmedia there must be a way a Hub4 customer can upgrade to a Hub5 easily. The Hub4 is a bottleneck for customers networks!