Virgin Media

Virgin Media Outage Report in Wibsey, Bradford, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wibsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wibsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wibsey, Bradford, England 05/06/2025 09:25

May 06: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wibsey, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Cleckheaton, Leeds, Bradford, Huddersfield, Liversedge, Dewsbury, Halifax, Wakefield, Keighley, Brighouse, Batley, Mirfield and Shipley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Phone
United KingdomCleckheaton Wi-fi
United KingdomLeeds Internet
United KingdomBradford Internet
United KingdomBradford TV
United KingdomLeeds E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wibsey, England

Latest outage, problems and issue reports in Wibsey and nearby locations:

  • annie7hudds anne l (@annie7hudds) reported from Fenay Bridge, England

    @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

  • r5008 michael (@r5008) reported from Greetland, England

    @virginmedia is virgin media broadband down ?

  • JoeMHirst Joe Hirst (@JoeMHirst) reported from Halifax, England

    @virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

  • jordfcs Jordan (@jordfcs) reported from Bradford, England

    @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

  • r5008 michael (@r5008) reported from Greetland, England

    @virginmedia is your brodband down at the moment Hx5 area ?

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

  • Debbie_Cleo Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England

    @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.

  • HelenRaffTVN Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England

    @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

  • a8dullah_mulla Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

  • ringroads Martin Lowrie (@ringroads) reported from Leeds, England

    @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

  • andy_english Andrew English (@andy_english) reported from Dewsbury, England

    @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

  • 63Syd Syd MC (@63Syd) reported from Huddersfield, England

    @virginmedia Logged in first time and no problems but since then I get this screen

  • SaffsAI Bam Bam (@SaffsAI) reported from Bradford, England

    Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

  • Pilki Christine Pilkington (@Pilki) reported from Bradford, England

    @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

  • jordfcs Jordan (@jordfcs) reported from Bradford, England

    @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RICH_DUNDAS Rich Dundas (@RICH_DUNDAS) reported

    @mrkhndy Even worse than the Virgin Media Customer Service department?

  • iJiteshGupta Jitesh (@iJiteshGupta) reported

    @virginmedia Well how do you want to help me. When I call your customer services I cannot get through to anyone

  • Ganterh Helen Ganter (@Ganterh) reported

    @virginmedia It would be nice it you could inform us why they have one minute fixed the issue and the next it is not working again. It has been off now since 21.55 last night another day I have to find a place to work. Is it going to be down all week. ?? This is not good enough no information

  • djcolledge Duncan Colledge (@djcolledge) reported

    @virginmedia there seems to be no broadband in CV10 area. Website suggests no issues. Just to let you know there is. Cannot run tests as no broadband to run them on.

  • 1SillyBadger Sir Badger (@1SillyBadger) reported

    @virginmedia can you finally tell me why there is still no talking EPG after nearly 4 years and don't tell me it's a hardware issue, we've been through this before and you just released a new settop box a few months back.

  • BenHayes77 Ben Hayes (@BenHayes77) reported

    @virginmedia Yes, Five has similar problems but all other channels fine.

  • markCok18922693 mark Coker (@markCok18922693) reported

    @virginmedia @SemperFi_UK TV, Broadband and phone are all down since yesterday. Your service status said "Engineer on site, will be fixed 0130hrs". This morning its "Engineer on way, fix 1630hrs". Spouting utter rubbish from @virginmedia once again! #poorcustomerservice

  • wilddoghogg Will Hogg (@wilddoghogg) reported

    @virginmedia Hi, Further to outage F009199138, my broadband has come on - which is great, but only at 30Mbps - which is not so great. Please can you acknowledge this is known and is still being worked on?

  • AkashIndia92 A (@AkashIndia92) reported

    @virginmedia It’s still the same since last Friday/Saturday…Even now nothing is working whatsoever. I can see that other Virgin users also facing the same problems!

  • Eddiearsenal77 Eddie Jones (@Eddiearsenal77) reported

    @virginmedia what is going on with your service in the BR5 area???….no internet from 7am - 2pm yesterday and now it looks like the same issue again!…nothing but a solid red line on my internet box!…