Virgin Media Outage Report in Wibsey, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wibsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wibsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wibsey, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Huddersfield, Dewsbury, Heckmondwike, Leeds, Liversedge, Mirfield, Wakefield, Hebden Bridge, Ossett, Cleckheaton, Guiseley and Sowerby Bridge.
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Community Discussion
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Virgin Media Issues Reports Near Wibsey, England
Latest outage, problems and issue reports in Wibsey and nearby locations:
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England
@virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.
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Padge 👌 (@AdamPagett3) reported from Wakefield, England
@virginmedia That checker like my service doesn't work
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Phil Turner (@philter66) reported from Leeds, England
Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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Sam Walker (@SamWalker03) reported from Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Dom Burch ⤴️ (@domburch) reported from Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Guy Leech (@guyrleech) reported from Wakefield, England
@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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Matty Beswick (@bezzyboy88) reported from Leeds, England
Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Sam Walker (@SamWalker03) reported from Leeds, England
@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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inky-paper (@PaperInky) reported from Greetland, England
@virginmedia I’m not a VM customer.
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England
@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England
@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
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Matthew Preston (@MatthewJP2014) reported from Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Michael Edwards (@MENorthAffinity) reported from Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Rebecca (@Bexwa) reported from Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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The Churchill (@Churchill0782) reported from Wakefield, England
@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
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Phil Turner (@philter66) reported from Leeds, England
@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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inky-paper (@PaperInky) reported from Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Padge 👌 (@AdamPagett3) reported from Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England
@virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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conal (@cairoconal) reported
its actually ******* insane how **** virgin media internet is
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leigh.butler 🐏 (@barmylad34) reported
@virginmedia I think it’s company policy as you do it every time. I eventually got through after 3 hours! Cancelled my contract for the worst customer service ever.
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Clare Butcher (@WelshyClare) reported
@virginmedia It says I have 14 devices that can't connected. I just want help. Son can't play online the WiFi is shocking.
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Leanne Allen (@OhLeanneAllen) reported
@virginmedia I’m unable to run a test. Can you tell me if there are broadband issues in Solihull?
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HighLordAdmiral (@HighLordAdmiral) reported
@virginmedia Well it doesn't. Too slow to even load a speedtest! Please DM to arrange an engineer visit.
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Satanic Walrus. (@666Walrus666) reported
@virginmedia Internet was supposed to be fixed today, instead it's worse. Quite literally have to wait an hour for a show to load despite an alleged 300 down speedtest, upload is at 20kbps. Good job with your service and maintenance, top quality job /s
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Ben (@BendyBen999) reported
@virginmedia Service been out all day after planned works. Still out. Not impressed. Yes I have . No fix time
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Gazza (@MOLAD1878) reported
@virginmedia recently got your new box still having massive connection issues while playing Fifa and I’m on wired connection aswell it’s been like this for months
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Jacob Bassett (@jj_bassett) reported
@virginmedia Hi, same problem had occurred again. Lasted 1’day and now is back to saying “sorry- can’t play at this moment” on the tv go app
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Parkie (@parkie1888) reported
Virgin media are dug shite....anyone else having issues?