Virgin Media Outage Report in Wibsey, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wibsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wibsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wibsey, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Wakefield, Huddersfield, Halifax, Bradford, Leeds, Dewsbury, Hebden Bridge, Ossett, Cleckheaton, Heckmondwike, Guiseley, Mirfield, Liversedge and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Wakefield |
Internet | |
| Huddersfield |
Internet | |
| Batley |
Internet | |
| Huddersfield |
Internet | |
| Batley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wibsey, England
Latest outage, problems and issue reports in Wibsey and nearby locations:
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Scott Nelson
(@ScottShaqNelson) reported
from
Keighley, England
@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony 🔋🚗⚡👍 drives electric
(@awjbisme) reported
@virginmedia That there is a known problem in the postcode area that's being worked on. It came back for a couple of hours and has just gone off again. 🤬
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Robbie Robertson
(@Real__Robbie) reported
@virginmedia you have suspended my account, but I don't know why. Can you please give me some contact details, so I can get in touch. I'm trying to do everything online on my phone, and it is very slow.
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Pillar_Citizen 😷
(@Pillar_Citizen) reported
@SkyHelpIreland I DM’ed VirginMedia Ciara. Sky’s sorry rip-off, slow *** is down the road.
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Stevo
(@Stevo0192) reported
@virginmedia Service line status says no issue in the area, next door having same issue. Router reset but no improvement, has to be a problem! Let’s hope it’s back for work tomorrow.
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Gill White
(@GillW1220) reported
@alison_drysdale @virginmedia Are you in Medway or Kent? Quite a few of us seem to have the same issue
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McBride
(@temporalfear) reported
@virginmedia Hi TW, says the outage has been fixed (using the area checker) yet mine still doesn’t work.
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Chris Rowe
(@Austinvanquish) reported
@virginmedia Internet keeps disconnecting and reconnecting intermittently.has for the last 2 days now. Everytime I check online it says no issues detected in area
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Ryan Lee
(@RyanLeeEditor) reported
@virginmedia The device not working in question is your Superhub 3.
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Spencer Owen
(@spenowen) reported
@virginmedia Unfortunately not as he’s not on Twitter. Do you have any other suggestions? Is there a customer services email address he can email requesting a change from the old email address to his current one? Strangely I think his bills get emailed to his current email
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Gill White
(@GillW1220) reported
@trevorfox @virginmedia This seems to be a Medway problem, you are not the only one. Virgin replied to someone else that they were aware of the issue , maybe they’ll get round to fixing it