Virgin Media Outage Report in Wibsey, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wibsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wibsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wibsey, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Batley, Leeds, Wakefield, Dewsbury, Cleckheaton, Liversedge, Keighley, Huddersfield, Mirfield, Shipley, Brighouse and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Internet | |
| Bradford |
Internet | |
| Halifax |
TV | |
| Batley |
Phone | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wibsey, England
Latest outage, problems and issue reports in Wibsey and nearby locations:
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia They’ve kinda of sorted it so when I get my phone 5/11 then I send my old phone to recycle but if the value drops on my trade in then I will cancel order and send new phone back
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@virginmedia you did it again! Another hour of my life trying to get a complaint resolved. They worst customer service I’ve ever experienced.
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Carl Harrison
(@RestartCarl) reported
from
Leeds, England
.@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@richardbranson your products are great Richard but your Virgin Media customer service and complaints handling is terrible. I can’t find anyone who can actually help me. Very disappointing. I have given up and will be leaving as soon as my contract is up.
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Robin J Smith
(@cymrobin) reported
from
Leeds, England
@virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia let down again. same thing every year told different things by different people. Sky here I come
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Well as long as everything is ok when phone comes and you trade in what you say then there should be no issues .but we’ll see
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@virginmedia It was a marketing letter I received for free installation but I was charged fee on my first bill. Accounts team promised to refund after customer service passed me on to them but they never auctioned it.
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Nathan Spooklas
(@whoisdougie) reported
from
Leeds, England
@virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia if you muppets ring me again and put phone down when I answer I will cancel the two new iPhone 11 contracts and go elsewhere
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gill Turton
(@GillTurton2) reported
@virginmedia I work from home and my broadband has been dropping out for days! I have called the customer services 3 times today after waiting for a technician to call ! I never received a call and after my last call have been told there are no appointments until Thursday
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Boris
(@bitcoin_boris) reported
What is the most scary from the experience is no matter if you call them, no matter if you text them, no matter if you broadcast the whole thing on twitter, you cannot get it done. You are not able to Cancel your services at #virginmedia
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D Henry Plastering
(@DavidHenry1968) reported
Well I take it back what I said about @toobbroadband .Thankfully I stayed with @virginmedia as they couldn’t install it on the day and the customer service is crap at best.Still not heard from them
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Alexander Maytum
(@Alexmaytum) reported
@virginmedia The rolling month contracts are really expensive. Your agent just told me there is a fee to cancel early, a fee to transfer the agreement and a fee to move the address of the contract. So it looks like you’re trying to force more money out of students.
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Graham Moore
(@wbc247uk) reported
@virginmedia The contract had ended and she told you she would not be renewing , YOU decided to start a rolling contract . She did not want the service anymore. We have cancelled the direct debit .
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Nish Sharma
(@ThatGuyNish) reported
@CatrionaShearer @virginmedia Love the fact that Virgin Media’s solution to poor wifi is “is your connection better when wired?” Potentially great service but thief hardware is beyond piss poor. Get yourself an aftermarket wifi router @CatrionaShearer
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Nick B
(@nabboyle) reported
@virginmedia absolutely shocking customer service. Trying to cancel a student broadband account as moved out following uni finishing and after first call cut off after 45 mins now waiting again… 21mins and counting. 0345 cost an all #disgusting
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Boris
(@bitcoin_boris) reported
One more final call for today. Waiting for 36 minutes so far. Is one day enough to cancel your services at #virginmedia ? Let's find out. I advise anyone who is thinking of getting a contract with them to read through my tweet thread.
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Jack Peters
(@jackjt8) reported
@virginmedia Let's not go into this pointless loop where you deny all reason yet again. Widespread issues reported by so many customers. Just focus on a fix thank you.
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Lin
(@LinzieM79) reported
@virginmedia I’m trying to connect a TiVo box that I haven’t used for some time and it won’t connect, please help.