Virgin Media outages and service status in Wibsey, England

Problems in the last 24 hours in Wibsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wibsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wibsey, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Wakefield, Bradford, Leeds, Huddersfield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.

City	Problem Type	Report Time
Halifax	Wi-fi	3 hours ago
Halifax	Internet	3 hours ago
Batley	Internet	20 hours ago
Batley	Wi-fi	21 hours ago
Batley	Total Blackout	23 hours ago
Batley	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wibsey, England

Latest outage, problems and issue reports in Wibsey and nearby locations:

• 
  Matty Beswick (@bezzyboy88) reported 15 seconds ago from Leeds, England

  Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

• 
  The Churchill (@Churchill0782) reported 57 seconds ago from Wakefield, England

  @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

• 
  Phil Turner (@philter66) reported 5 minutes ago from Leeds, England

  @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

• 
  sue ellen draper 💙🇺🇦💛 (@suellen2623) reported 7 minutes ago from Leeds, England

  @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

• 
  Matthew Preston (@MatthewJP2014) reported 16 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  Phil Turner (@philter66) reported 17 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  Dom Burch ⤴️ (@domburch) reported 19 minutes ago from Bradford, England

  @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

• 
  Padge 👌 (@AdamPagett3) reported 20 minutes ago from Wakefield, England

  @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

• 
  Sam Walker (@SamWalker03) reported 20 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Padge 👌 (@AdamPagett3) reported 21 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

• 
  Lisa Lavelle (@Lisalav22) reported 22 minutes ago from Guiseley, England

  @virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving

• 
  inky-paper (@PaperInky) reported 24 minutes ago from Greetland, England

  @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

• 
  Michael Edwards (@MENorthAffinity) reported 30 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Guy Leech (@guyrleech) reported 41 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  inky-paper (@PaperInky) reported 44 minutes ago from Greetland, England

  @virginmedia I’m not a VM customer.

• 
  Rebecca (@Bexwa) reported 46 minutes ago from Dewsbury, England

  @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

• 
  Sam Walker (@SamWalker03) reported 46 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  Lisa Lavelle (@Lisalav22) reported 47 minutes ago from Guiseley, England

  @virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening

• 
  The Churchill (@Churchill0782) reported 47 minutes ago from Wakefield, England

  @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

• 
  The Churchill (@Churchill0782) reported 60 minutes ago from Wakefield, England

  @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jussi Sallinen (@jussisallinen) reported 2 minutes ago

  @virginmedia I'm 100% confident Virgin Engineers did everything they could in their power - just trying to get some transparency into long outages like this, currently it's a black box to me as a customer. That long outage is really uncommon so that's why I'm curious what caused it in 2021.

• 
  Crystal78 (@Crystal27674320) reported 4 minutes ago

  @virginmedia can someone please DM me regarding an Alf account and cheque refund. Poor customer service

• 
  Paula Akpan (@paulaakpan) reported 5 minutes ago

  .@virginmedia is easily the worst service provider out there. Please, if you're for some godforsaken reason considering becoming a VM customer, don't. They make it impossible to cancel your contract (via webchat, email or phone call), especially if you're moving to a new property

• 
  Mohammed J Kharal (@MKharal786) reported 6 minutes ago

  @richardbranson Dear Mr Branson, I would like to bring to your attention, how terrible the service has been from one of your companies, Virgin Media. It has been over a year since I’ve been experiencing issues but NOT a single person in your organisation has taken responsibility.

• 
  Martin Senyszak (@MartinSenyszak) reported 8 minutes ago

  @virginmedia It says nothing reported - but using your tools just takes me in an endless loop of checking to see the router is plugged in, etc. Could it be a hardware problem? Thanks

• 
  Kris King 💙 (@distant_angel) reported 10 minutes ago

  Hi @VirginMedia. I'm getting an ungodly number of robocalls and hang-ups on my landline. Your website unhelpfully suggests I report to Ofcom, but I can't because the number is always "unavailable". Curious to know what you're going to do about it?

• 
  Andy 🏊🚴🏻🏃 (@andylockran) reported 10 minutes ago from Walthamstow, England

  @virginmedia Your phone number just informed me that there is a problem across E11 with expected resolution time of 12.30 Surely that’s information you have available to share; rather than making customers dial in to find that out?

• 
  Séverin bruhat (@severin_bruhat) reported 13 minutes ago

  Hey @virginmedia what’s the best way to get some support? My connection is super unstable since I upgraded to 300mb. Hard to work from home properly. I have tried everything you say on your website and can’t get someone on the phone

• 
  Haley (@halesabailsa) reported 16 minutes ago

  @virginmedia No updates of any form. I was advised a manager would call in 48 hours by three reps so you guys really need to sort your complaints handling training. Guess I’ll just wait as nobody wants to sort this. Amazing service guess it’s just like my broadband - dodgy.

• 
  Andy 🏊🚴🏻🏃 (@andylockran) reported 16 minutes ago from Walthamstow, England

  @virginmedia I’m not paying you for a self-service option. I’m paying for a service you’re not delivering - the onus is on you to fix it - not me!