Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Cleckheaton, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Bradford, Batley, Huddersfield, Holmfirth, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
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Internet | 8 hours ago |
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Halifax
|
Internet | 11 hours ago |
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Bradford
|
Internet | 17 hours ago |
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Halifax
|
Internet | 23 hours ago |
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Bradford
|
Internet | 1 day ago |
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Halifax
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Chris Hutton (@Chris280479) reported from Dewsbury, England@vmbusiness this service is pathetic been on hold for 45 minutes
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Chris Hutton (@Chris280479) reported from Dewsbury, EnglandNothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
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Lucy (@lshudall) reported from Gildersome, England@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Katie 🖤 (@katiewood91) reported from Leeds, England@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Brendan Fatchett (@bfatchett) reported from Horbury, England@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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George Danielczuk (@gdczuk57) reported from Bradford, England@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
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Brendan Fatchett (@bfatchett) reported from Horbury, England@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Andrew Davies (@leftfield289) reported from Leeds, England@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Lucy (@lshudall) reported from Gildersome, England@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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sarah-louise davison (@sarahdavison88) reported from Huddersfield, England@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Sarah Devall (@SarahDevall) reported from Leeds, England@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Chris Burden (@Chris_a_Burden) reported from Wakefield, England@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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spencer robertshaw (@spenrobertshaw) reported from Leeds, England@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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I am Shona (@mrslebs2009) reported from Brighouse, EnglandTv and phone ok, but broadband still down #helpneeded #virginmedia
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Shauny P ♈️ 🏴 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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Vicky Miller (@Millerbird78) reported from Gildersome, England@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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Lucy (@lshudall) reported from Gildersome, England@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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👻 Ghosty Gò.Ó 👻 (@ataraxianautist) reported from Leeds, England@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vincent. (@justmevincent) reported@virginmedia I haven't confirmed there isn't a problem I telling you I have issues with the Internet reaching my bedrooms so no need to patronise me. Your service cannot provide me to cover a basic house with broadband which it should and not worth the cost and I will chose another company
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. (@pepsgooner) reported@virginmedia you internet is something from the early 2000’s my latest download for iOS is currently 19 days remaining. Appalling service
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craig crawford (@craiginmotion) reported@virginmedia Wired connected = 65 download 22 upload this morning at 11am NOW ITS ALL DOWN AGAIN #shitshow. Two technicians have been here and I’ve been waiting 4 days for a supervisor “within 24 hours” call back. Paying for 500GB speed. You guys are THE WORST
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Danielle Bridge (@xdanibridge) reported@virginmedia I contact you to make a complaint and your employee cuts the conversation and leaves it without allowing me to make an official complaint.
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Harrison Gregory (@smashedprawns) reported@virginmedia spent 2 hours on hold trying to cancel my contract and got charged £80 by my phone company because it was a non geographical number, amazing, thanks
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Larry Cowan (@larcowan) reported@virginmedia I was told it was a fixed price as I paid double what my neighbours paid, I was being charged £40 a month,then my next door neighbour told me he's with Virgin,get the same service as me, & is only charged £22. I'm sure there are Virgin Customers getting the same broadband cheaper
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Alan (@RebootBob) reported@virginmedia That makes zero sense when at 18 months, they're no longer a new customer and so we should get the same price as them at said 18 months! Screw existing consumers, right?
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Danielle Bridge (@xdanibridge) reported@virginmedia Not a problem my nan has a contract with you and her phone line has been out of service since Friday aside from some small periods it was working. She has careline in case she falls which is hooked up to the phone line as the phone is out she can't contact someone if she falls
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Darren Charles (@DarrenCharlesUK) reported@virginmedia I've previously escalated to the Director of CX in VM before for a previous issue but would really like for you to be able to sort without me doing that again. Thanks
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Larry Cowan (@larcowan) reported@virginmedia So can you provide me with an email address? , as your service is not worth it, there are plenty of other companies about that can answer a phone and have an email contact.