Virgin Media Outage Report in Cleckheaton, Kirklees, England

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Bradford, Huddersfield, Holmfirth, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.

City	Problem Type	Report Time
Halifax	TV	8 hours ago
Halifax	Internet	12 hours ago
Batley	Internet	13 hours ago
Leeds	Internet	1 day ago
Halifax	Internet	1 day ago
Bradford	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

• 
  Alistair Gunstone (@Alistairgunston) reported 3 minutes ago from Gildersome, England

  @virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back

• 
  Ricky G (@jazzybassman) reported 10 minutes ago from Leeds, England

  @virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.

• 
  Laurra Davis (@laurradavis) reported 10 minutes ago from Leeds, England

  @virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia

• 
  Oliver Wilkinson (@ollie_wilko) reported 12 minutes ago from Leeds, England

  A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm

• 
  Kay 💕 (@Scarlet_Witch27) reported 15 minutes ago from Leeds, England

  off on my phone to use social media. As usual, appalling service. #virginmedia

• 
  Craig The Guard (@CraigTheGuard) reported 15 minutes ago from Huddersfield, England

  @virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.

• 
  Kay 💕 (@Scarlet_Witch27) reported 16 minutes ago from Leeds, England

  @kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.

• 
  Daniel Rawson (@drawsonleeds) reported 21 minutes ago from Scarcroft, England

  @virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow

• 
  Craig The Guard (@CraigTheGuard) reported 21 minutes ago from Huddersfield, England

  Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.

• 
  Craig The Guard (@CraigTheGuard) reported 22 minutes ago from Huddersfield, England

  The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas

• 
  Carl. (@cgagg) reported 28 minutes ago from Birkenshaw, England

  People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.

• 
  Martin_Sway 🦁🦁 (@SP1D3R_Sway) reported 30 minutes ago from Leeds, England

  Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers

• 
  Katie Greig (@KatGreig) reported 38 minutes ago from Bingley, England

  I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience

• 
  Oliver Wilkinson (@ollie_wilko) reported 41 minutes ago from Leeds, England

  6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.

• 
  Harley SC (@HarleySC91) reported 51 minutes ago from Leeds, England

  @virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.

• 
  Alistair Gunstone (@Alistairgunston) reported 51 minutes ago from Gildersome, England

  @virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠

• 
  peter-maurice (@petermauriceuk) reported 51 minutes ago from Leeds, England

  @virginmedia terrible customers service team. Time for me to look elswhere

• 
  Brendan Farrell (@brendanfarrell) reported 52 minutes ago from Leeds, England

  @virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.

• 
  Oliver Wilkinson (@ollie_wilko) reported 53 minutes ago from Leeds, England

  9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.

• 
  Matt W (@WMattitude84) reported 60 minutes ago from Leeds, England

  @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  edd (@Edduknow) reported 1 minute ago

  @virginmedia can someone fix the broadband in the N22 area, it is #terrible always down, then I get a stupid email saying we improved your broad like the hell you have.

• 
  tim barker (@tjbarker72) reported 3 minutes ago

  @virginmedia Same again tonight. Useless. Frustrating. No help. No communication. Expensive. Not working

• 
  Tim Shishodia (@TimShishodia) reported 5 minutes ago

  @virginmedia Hi. Yes. Allowing the customer to submit a written complaint ensures a record is kept of all the points they consider relevant. By insisting that customers telephone you, there is no means of viewing or verifying whether the complaint has been recorded or the format of it.

• 
  Anthony Porter (@TheAntPorter) reported 6 minutes ago

  @virginmedia how come as a customer of 20 years I am being asked to pay more than a new customer for less price? Why is my loyalty not rewarded?

• 
  Anthony Porter (@TheAntPorter) reported 16 minutes ago

  @virginmedia I am a customer of 20 years loyalty am I being asked to pay more than a new customer for the same upgraded package? And an activation fee? Do you genuinely want me to go to @SkyUK

• 
  Janet Lilley (@kendrasmum03) reported 17 minutes ago

  @virginmedia It's the confusion between what my bill says and what your agent says are completely different, tried to cancel sky sports and after an hour the agent couldn't do it, refused to put us through to a manager and the line went dead! Don't know what I am now going to be paying for.

• 
  Fame Razak (@famerazak) reported 17 minutes ago

  @NMBLAKE @virginmedia Our @virginmedia router drops out randomly. All the support I get here, points me to their website that don’t resolve it and getting through to a human on the phone has been impossible and they’ve just put the price up to £31 a month. Good job I have unlimited 4G with 3 really.

• 
  James Garwell (@jamesgarwell) reported 18 minutes ago

  @virginmedia If the deal had been there, I’d have signed up today. But if can’t get the deal, and your agents can’t offer the deal, I’m left with ordering @skytv as an option, but with an expectation that when I call you to cancel you’ll find a way to offer the ‘new Cust’ deal to an existing.

• 
  Lorraine Collier (@LorraineCollier) reported 18 minutes ago

  WTF last week I could get Any & devs Saturday night takeaway on virginmedia player but this week the show is gone off itv

• 
  Brian Booth (@BrianBo54982288) reported 22 minutes ago

  @virginmedia Called the team they sent me out a new sim card but it didn't work. I have spoken to people in the local area and apparently there are quite a few masts down in the area