Virgin Media outages and service status in Cleckheaton, England

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Batley, Huddersfield, Bradford, Cleckheaton, Dewsbury, Sowerby Bridge, Wakefield, Liversedge, Brighouse, and Yeadon.

City	Problem Type	Report Time
Leeds	Total Blackout	4 hours ago
Halifax	Internet	20 hours ago
Batley	Total Blackout	1 day ago
Halifax	Internet	1 day ago
Halifax	Internet	1 day ago
Leeds	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

• 
  Richard Best (@RichardBest6) reported 3 minutes ago from Ovenden, England

  @virginmedia is there currently a problem with broadband in HX30LZ?

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 5 minutes ago from Huddersfield, England

  @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  Judge Drokk | Mark Hellewell (@JudgeDrokk) reported 5 minutes ago from Darton, England

  @virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.

• 
  Lisa Lavelle (@Lisalav22) reported 9 minutes ago from Guiseley, England

  @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 9 minutes ago from Bradford, England

  @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

• 
  Laney_32🇾🇪 🐓 (@Laney322) reported 13 minutes ago from Thornton, England

  Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia

• 
  Matthew Preston (@MatthewJP2014) reported 21 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  The Churchill (@Churchill0782) reported 22 minutes ago from Wakefield, England

  @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 23 minutes ago from Thornton, England

  @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

• 
  Nigel Jolly (@Nigel_BigNn) reported 23 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Paul Waite (@plrw2010) reported 23 minutes ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Barry (@Barry80901949) reported 24 minutes ago from Bradford, England

  @virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company

• 
  Debbie Ioanna (Author) (@Debbie_Cleo) reported 30 minutes ago from Queensbury, England

  @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

• 
  Abdullah Mulla (@a8dullah_mulla) reported 34 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  Barry (@Barry80901949) reported 36 minutes ago from Bradford, England

  @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 38 minutes ago from Wrose, England

  @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

• 
  Syd MC (@63Syd) reported 41 minutes ago from Huddersfield, England

  @virginmedia Logged in first time and no problems but since then I get this screen

• 
  Andrew English (@andy_english) reported 47 minutes ago from Dewsbury, England

  @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

• 
  inky-paper (@PaperInky) reported 52 minutes ago from Greetland, England

  @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

• 
  Martin Caine (@MartinCaine) reported 57 minutes ago from Huddersfield, England

  @virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damian Hastie (@DamianHastie) reported 5 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  William (@William232393) reported 6 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  CliveR (@CliveR39) reported 10 minutes ago

  @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

• 
  F1blag (@f1blag) reported 10 minutes ago

  @MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.

• 
  BB (@TheWazzo) reported 17 minutes ago

  @virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.

• 
  Monty Kumbulla (@KumbullaMonty) reported 18 minutes ago

  @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

• 
  Martin (@lionking2014) reported 18 minutes ago

  @LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????

• 
  Andrea Jones (@Ang_Jones72) reported 18 minutes ago

  @Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company

• 
  DC (@dc250705) reported 20 minutes ago

  @virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200

• 
  UK veteran (@irishguard1998) reported 20 minutes ago

  @Magnoli23215778 @virginmedia They are terrible I left them years ago