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Virgin Media Outage Report in Cleckheaton, Kirklees, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Cleckheaton come from postal codes BD19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Batley, Huddersfield, Leeds, Holmfirth, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Halifax Internet 5 hours ago
Bradford Internet 8 hours ago
Halifax Internet 11 hours ago
Halifax Wi-fi 11 hours ago
Halifax Wi-fi 14 hours ago
Batley Wi-fi 15 hours ago

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • Wormdogg
    Ryan HTAFC ⭐️⭐️⭐️ (@Wormdogg) reported from Kirkburton, England

    Finally got an appointment for a @virginmedia engineer to visit today between 08:00-12:00. What a surprise, no show and no call to explain why they aren’t coming/turning up late. Best part of 2 weeks with an intermittent service now I’d unacceptable.

  • markgun61134653
    mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia saying my network Ethernet cable but it isn’t and it was ok last night so what’s happening

  • Shazia5Khan
    SK (@Shazia5Khan) reported from Leeds, England

    @virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.

  • _SirMorton
    Adam Morton (@_SirMorton) reported from Bradford, England

    @virginmedia disappointing hour &45 mins spent on phone. You couldn’t rearrange installation, fair enough. But when I asked for a replacement SIM, mine had never arrived, inferring that I am lying, need to run a fresh credit check and my price would go up if I didn’t, scandalous!

  • 66slick
    theslickster (@66slick) reported from Gildersome, England

    @virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!

  • racholeary_
    Rachel O'Leary (@racholeary_) reported from Leeds, England

    Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻

  • tjchitt86
    Tom Chittenden (@tjchitt86) reported from Huddersfield, England

    @virginmedia you incorrectly disconnected my broadband on Thursday and said it would be reconnected within 24 hours. Its now the end of Tuesday and we're still without Internet. My wife needs Internet to work from home. Please help

  • MichelleTownhil
    Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please

  • driffield107
    wendy driffield (@driffield107) reported from Leeds, England

    @virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains

  • MENorthAffinity
    Michael Edwards (@MENorthAffinity) reported from Leeds, England

    @bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer

  • MENorthAffinity
    Michael Edwards (@MENorthAffinity) reported from Leeds, England

    @virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all

  • 0ssettTerrier
    Paul (@0ssettTerrier) reported from Ossett, England

    @Mr_Mark_Taylor @virginmedia Can't remember the exact times but it was definitely in the evening (peak time). It was an engineer who told one of my neighbours what the issue was. Virgin wouldn't admit to it though.

  • driffield107
    wendy driffield (@driffield107) reported from Leeds, England

    @virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them

  • MENorthAffinity
    Michael Edwards (@MENorthAffinity) reported from Leeds, England

    @virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone

  • N3CR0M4NC3R
    Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England

    @virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information

  • Rosscopco
    Ross Murgatroyd (@Rosscopco) reported from Bradford, England

    @virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..

  • LoosemoreMarie
    Nursey blue eyes! (@LoosemoreMarie) reported from Mirfield, England

    @reece_dinsdale @virginmedia Cancel

  • BeckyFirth76
    Becky Firth (@BeckyFirth76) reported from Southowram, England

    @virginmedia I had 3 connected no problem. It started when you sent me a new hub. The passwords and everything are there it just wont let me connect. Amazon are looking into it further for me but thought I'd check with you too. Thank.

  • Hizz67
    Richard Hizzard (@Hizz67) reported from Halifax, England

    @virginmedia 50 minutes wasted hold time only to be cut off twice. Your so called live chat line is anything but. Poor, poor, poor. You sure make it hard to leave

  • MichelleTownhil
    Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielSMediaTe1
    DanielS_MediaTechAnalyst (@DanielSMediaTe1) reported

    @virginmedia your service has been to put it VERY nice wanting of late. My wife and I like many others are working from home and you've been unable to sort the issue? This is not good enough.

  • HarryRobinson64
    Harry Robinson (@HarryRobinson64) reported

    @virginmedia I've been trying to cancel a Wi-Fi contract for 2 months now, spent total 5 hours on hold or on the 📞 to customer service, been told it will be cancelled 3 times, and still I'm sent a new bill for next month. How do I sort this without another 2 hour phone call?!

  • mary_mccartan
    maz (@mary_mccartan) reported

    @virginmedia I’ve tried this but it only gives me the options of having issues with mobile or TV, which doesn’t relate to this

  • HayleyDavis1997
    Hayley Davis (@HayleyDavis1997) reported

    Yay @virginmedia down all night, restarted multiple times and have not worked but yet it says services are all fine in my area…clearly not

  • The_Coffee_Lab
    The Coffee Lab (@The_Coffee_Lab) reported

    @virginmedia Done all that. I can’t even contact customer services because I can’t make phone calls

  • butters97
    David B (@butters97) reported

    @virginmedia Don’t understand when I phoned it says there is a problem and on website it says it’s okay. This happened a day after I get my bolt updates with being with 02

  • TomBanken
    Thomas Adrian Banken (@TomBanken) reported

    @virginmedia I'm not a Virgin customer I'm with Sky but the work you have been doing has knocked off half the neighbourhoods WiFi!!!!!!!!!

  • NETheatreGuide
    NETheatreGuide (@NETheatreGuide) reported from Ryton, England

    @virginmedia The signal struggles to get to each room in the house. My son complains as he games. No chance of streaming music in the bathroom. It isn't a big house either. The deal I'm on currently was negotiated when I spoke to disconnection team rather than intro offer.

  • SusieHQ
    Susie HQ (@SusieHQ) reported

    What is going on with #VirginMedia? Every morning the Wi-Fi is down, restoring sometime after 9.30. With such precision it can’t be a fault, but what is the thinking behind it?

  • godisfake989
    me (@godisfake989) reported

    @virginmedia has the WORST System even sing in to the app then sign in to again to pay it’s a joke