Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Halifax, Heckmondwike, Sowerby Bridge, Huddersfield, Bradford, Wakefield, Yeadon, Cleckheaton, Brighouse, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
TV | |
| Batley |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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James Nemeth
(@James1Nemeth) reported
from
Leeds, England
@virginmedia 2nd weekend in a row where there is a problem in my area with the Internet! This is ridiculous
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have attempted to do this, but due to my internet connection being down, I was unable to talk to anyone
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jim petticrew
(@jimp1822) reported
from
Leeds, England
@virginmedia , what a terrible service, without broadband again, been over a week now customer service non exsistant. Looks like I’ll be giving @skyUK a call
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scott
(@74Scottclarke) reported
from
Wakefield, England
@virginmedia customer services an absolute joke they will not take notice on messenger & insist I follow there instructions on booster that they sent yesterday
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Julia Taylor
(@JulzMTaylor) reported
from
Huddersfield, England
Anyone else in #Huddersfield having problems with their #VirginMedia @virginmedia
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Mitigating disaster on your part when you offered the text messaging service. I simply didn’t understand how you do your billing and why I needed to pay September bill when I already paid from August 15th to October 8th and I’ve paid October’s bill yesterday to be
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Well as long as everything is ok when phone comes and you trade in what you say then there should be no issues .but we’ll see
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Nathan Spooklas
(@whoisdougie) reported
from
Leeds, England
@virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@BBCWatchdog Virgin Media - great when it works, and super quick. However, lots of outage, awful customer service and no form of compensation for prolonged loss of service despite promises. I will not be renewing at the end of the contract!
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia There is an SNR issue in my area,been going on since May, logged a complaint or two in regards to the matter, and it still goes down. Customer service team don't seem to care about it and just tell me to sit and wait for it to come up. Nothing they can do help me. 😠😠
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Holly Staveley
(@holly192306) reported
from
Leeds, England
@mrsjackson2205 @virginmedia This is the reason we cancelled with them. We had an on going complaint for around 6 months!! Terrible company so glad we got rid! You cannot talk to anyone on the phone and when you do they are as much use as a chocolate fire guard!
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have already spoken to your team, and if you look down my twitter feed, it has been 4 months of me just messaging you guys in regards to this, my internet dosen't work, and I want the issue resolved. And I am just told either someone will call me back or to just sit and wait
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I submitted a complaint form yesterday but I’m unsure if it was sent. I never received a ref number so I do doubt if it submitted successfully,
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have tried everything when it comes to the connection, this is an SNR issue at the exchange meaning my internet intermittently fails. I have been told there is nothing I can do to restore my internet connection apart from getting my internet from another provider
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I want to discus my complaint with someone, you guys are constantly breaking promises, I've spent way too much time trying to sort this out now.
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Alistair
(@Alistair_____xd) reported
from
Leeds, England
@virginmedia It is for my boradband connection, I already have a complaint logged about it, just sick of spending my life on hold to you guys.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia They’ve kinda of sorted it so when I get my phone 5/11 then I send my old phone to recycle but if the value drops on my trade in then I will cancel order and send new phone back
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Issy Meharry
(@IssyMeharry) reported
@virginmedia Intermittent wifi in 2 bedrooms, pod booster doesn't work, low speed
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Chocolate Teapot
(@chcolate_teapot) reported
@virginmedia Just extremely poor all round service, repeatedly, with lie after lie.
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Lauren
(@LaurenGxdfrey) reported
@virginmedia No you haven’t yet. Your advisors on live chat seem to just look at our account and say Netflix is on there. They can’t grasp that Virgin sent us an email stating they suspended our Netflix and now we have no Netflix as Virgin removed themselves as payment method. No help at all.
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RobbyOneKenobi
(@RobbyBeatboxer) reported
@virginmedia Well I can tell you what I experience, and everyone in my area experiences is not what your status page, it keeps cutting out, people keep reporting it on down detector because virgin media doesn't have an accurate status page ...
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Joanna Jagiełło ❤🇺🇦
(@JoJagiello) reported
@virginmedia how do I get through to a person to speak to please. Every time I call I get a robot that tells me to reboot and hangs up. I need to speak to someone about exposed cables and bad signal.
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Blockchainchin
(@blockchainchin) reported
@virginmedia Maybe better to just seek legal advice at this point as your system is set up to pass people around in circles fobbing them off to some automated text system that only answers the questions you have or determined and where is my money is never going to one of them
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Larry Bird 🏄🏿♂️
(@isse1233) reported
Virgin media worst customer service ever. USELESS
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Kieran Doyle
(@KieranLeeDoyle) reported
@moo2n @virginmedia Worst Customer Services in the history of the worst customer services….. I mean the worst, by a millions miles…..
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Aaroncini
(@Aaroncini_TTV) reported
@virginmedia It saying it won’t be fixed till this evening so I have no tv no internet all day, this is unacceptable, no explanation of what the problem is, this has happened a few times with high guys, your service is unreliable
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Garry 🏳️🌈
(@Gazza80uk) reported
@virginmedia I’m suffering packet loss on my broadband. The status page says there’s no issues in my area for broadband, but upon testing, says there are issues in my postcode. It’s a bit Schrödinger’s.