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Virgin Media

Virgin Media outages and service status in Cleckheaton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 12 outage signals in the last 24 hours around Cleckheaton, including 12 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 18, 8:56 PM GMT+1.
  • 49% Internet (49%)
  • 23% TV (23%)
  • 15% Wi-fi (15%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Cleckheaton come from postal codes BD19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Batley, Holmfirth, Wakefield, Huddersfield, Bradford, Dewsbury, Keighley, and Cleckheaton.

CityProblem TypeReport Time
Leeds TV 3 hours ago
Halifax Internet 3 hours ago
Batley Internet 5 hours ago
Batley Wi-fi 9 hours ago
Batley Wi-fi 9 hours ago
Halifax Internet 10 hours ago

Nearby cities with recent reports

Leeds

20 recent signals

3 hours ago
Halifax

12 recent signals

3 hours ago
Batley

11 recent signals

5 hours ago
Bradford

11 recent signals

4 days ago
Wakefield

5 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • Nigel_BigNn
    Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • khurambfd
    khuram (@khurambfd) reported from Bradford, England

    @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

  • WhinmoorWhite
    Polski 💙💛🤍 (@WhinmoorWhite) reported from Halifax, England

    @virginmedia any news on issues in Calderdale / Copley HX3 0 area? More off than on today despite there being a white light on the router as normal. Help!

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

  • MissModette
    ★ Kay ★ (@MissModette) reported from Leeds, England

    @RestartCarl @virginmedia BT are just as bad.

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!

  • HelenRaffTVN
    Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England

    @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

  • PaperInky
    inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Bradford, England

    @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

  • andy_english
    Andrew English (@andy_english) reported from Dewsbury, England

    @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

  • MartinCaine
    Martin Caine (@MartinCaine) reported from Huddersfield, England

    @virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?

  • rywilnot
    Ryan Wilson (@rywilnot) reported from Darton, England

    @SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

  • Bexwa
    Rebecca (@Bexwa) reported from Dewsbury, England

    @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

  • suellen2623
    sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • ashleyhirst15
    Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • madcow42
    Sarah 🌼 & RIP Jasper 🐾 (@madcow42) reported

    @Benleo @virginmedia Sky are no better, impossible to get to speak with anyone from their call centre that actually speaks clear English. I admit I've put the phone down several times because I cannot understand a word they say.

  • HeroesOfBritain
    Heroes Of Britain (@HeroesOfBritain) reported

    @Benleo @virginmedia had a similar issue with sky a few years ago took them months to sort out a simple billing error

  • g_hannam
    Graham (@g_hannam) reported

    @virginmedia How am I supposed to contact you? You don't answer the telephone, the link to live chat doesn't work and there's no email address. I need to discuss a recent communication from you

  • kahdec
    K (@kahdec) reported

    @Benleo @virginmedia Had internet with them a few years ago, the worst service ever & also clueless on customer service. Ditched them as soon as was possible & been on Sky since with no issues

  • snumperus
    ray🪽 (@snumperus) reported

    @virginmedia @virginmedia haven’t had a drop of wifi in 3 days now. service page said it was going to be fixed yesterday but the wifi only lasted 5 minutes then went. Will you compensate me the data I’m having to buy for being in my HOUSE

  • horanfthrry
    rebecca 🪩 (@horanfthrry) reported

    @O2 hello, I am looking at purchasing a new sim through my blue light discount. My mum is currently locked out of her account after purchasing a new sim herself. I have recently bought a new phone & have virgin media volt benefits, will I encounter any issues?

  • katecooper1957
    Kate Cooper (@katecooper1957) reported

    @SimonBird73 @Benleo @virginmedia They’re absolutely awful Impossible to understand

  • devoidofthought
    Tony McMahon 🇪🇺 (@devoidofthought) reported

    @virginmedia broadband / tv issue in PE27. Any clue on resolution? My son's trying to revise for A levels!!

  • vclark90_sm
    Victoria Lawrence sm 🇬🇧 (@vclark90_sm) reported

    @Benleo @virginmedia They are awful.

  • keithman45
    Big Ape (@keithman45) reported

    Hi @virginmedia I've just received a text to say I'm being charged for "unreturned equipment ". But your engineer took it with him. Can't get through on 150. Can you help?