Virgin Media Outage Report in Cleckheaton, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Dewsbury, Halifax, Leeds, Batley, Bradford, Heckmondwike, Sowerby Bridge, Huddersfield, Wakefield, Yeadon, Cleckheaton, Brighouse, Liversedge and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Dewsbury |
Internet | |
| Halifax |
Wi-fi | |
| Leeds |
Wi-fi | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Ben Robinson
(@Robbotherhino83) reported
from
Bradford, England
@virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown
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Phil Hardaker
(@philjh1975) reported
from
Shadwell, England
@virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....
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Matt P
(@Superfly29) reported
from
Bradford, England
@virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.
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Phillip Jameson
(@pjam62) reported
from
Gildersome, England
@virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.
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Binder Xavier Lal
(@binxl) reported
from
Wibsey, England
Come on @virginmedia I’ve got lots of files to send and receive, there’s no outage in my area but the signal is so weak. I pay for the highest speed available!! Frustrating and maddening to say the least!......
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Jill Boyd
(@JillianBoyd50) reported
from
Bradford, England
@virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I had no internet for 2/3 hours but yet opted into the free text message to let me know when the issue has been fixed. Still no text message 🤣🙈
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Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Matt P
(@Superfly29) reported
from
Bradford, England
Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.
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Haz
(@harryd20200) reported
from
Wakefield, England
@virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.
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Rebecca Stenson
(@steno22) reported
from
Wibsey, England
@virginmedia numerous phone calls, 1 involving 5 different people and every time its having to explain the same issue to each and every one. The call centre staff do not listen. The inept service is frustrating and staggering! I'm sorry we left BT!
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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philmarkham 🖖🏻
(@philipmarkham) reported
@virginmedia You most certainly have my number as you sent a text earlier after I called to a link to tell me when the service is back-which it isn’t!!!! That’s all she told me,I can now see why your company is bottom of customer service reports if you can’t be bothered to tell customers
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angela b
(@angelab2711) reported
When you have 3 kids who need to do homework etc and no WiFi for two days you realise how essential it is. Poor service from Virgin Media considering how much it costs.
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Martyna Kalka
(@martynakalka) reported
@virginmedia waiting on the phone for over an hour , waiting for someone to pick up only to get hanged up on! Absolutely ridiculous and not the first time this has happened. I just wanna know why my internet is not working the last week!
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juliet mcdermott
(@julietmcd) reported
@virginmedia please can you let me know why my email account has been removed - I have been told by CS that it was deleted today and I cannot get this back - I find the service appalling - please reinstate my email
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Harry
(@Harryafc) reported
@virginmedia Same old Virgin, every day without fail its disconnects roughly 9-10 times, embarrasing when on a client call - why is it so bad?
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Vallas record shop
(@DirtyBarry5) reported
@virginmedia could you recommend a reliable broadband service I work from home and your service is costing me money twice this month no internet’s all day
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Harouth Arthur Mekhjian
(@h_mekhjian) reported
@virginmedia Being warned about being charged 40 pounds for not returning equipment when the return kit I have ordered twice never arrived and even tried collection service but no one showed up on the day.
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Vinojah N
(@NVinojah) reported
@virginmedia Yes, the network connection is not showing up on any devices.
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Jëñ🤑
(@JenoxCyde) reported
What’s going on with Virgin Broadband! I’ve had no service on my network or phone/TV since last night, it’s affecting me WFH @virginmedia
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Bill*
(@Bill62309344) reported
@virginmedia I hope your not streaming it cos your Internet is very ,very poor