Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Batley, Shipley, Bradford, Wakefield, Huddersfield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Shipley |
Internet | |
| Halifax |
Internet | |
| Bradford |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.
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Bam Bam
(@SaffsAI) reported
from
Bradford, England
Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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anne l
(@annie7hudds) reported
from
Fenay Bridge, England
@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is virgin media broadband down ?
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia I’m not a VM customer.
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Helen Rafferty 💙
(@HelenRaffTVN) reported
from
Shelf, England
@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is your brodband down at the moment Hx5 area ?
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
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Syd MC
(@63Syd) reported
from
Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
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Jim Johnson
(@jim_johnson24) reported
from
Shepley, England
@virginmedia 7 days and still no @O2 resolution
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lars Erikson
(@Lars866873) reported
@virginmedia Worst customer service I have ever seen. Literally can’t get through to speak to a person or to leave!!!!!
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Jack
(@Jaackk_1) reported
@virginmedia I phoned to get a better deal due to £3.50 price increase and was offered a 6 month price increase delay by your automated service but I’ve just received an email where my new bill is £14.50 a month more! And now I can’t get through on phone as you’re “too busy” 😡
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Matt Sherran
(@MSherran) reported
@virginmedia I've already made an OFFICIAL complaint over 7 months ago, what is going on? Are you saying you don't have record of this? Why is nobody taking some ownership or responsibility and trying to provide a satisfactory resolution? Instead you've just sent me a generic web link??
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ー 𝘉𝘌𝘛𝘞𝘌𝘌𝘕 𝘚𝘒𝘐𝘌𝘚 ー
(@_BETWEENSKIES_) reported
@virginmedia THIS IS THE 3RD F*CKING DAY IN A ROW OUR AREA'S BEEN WITHOUT INTERNET. MY WIFE AND I ARE LOSING MONEY FROM WORK WE CAN'T CARRY OUT BECAUSE OF YOUR LOUSY SERVICE. SO GLAD WE'RE LEAVING YOU IN A MONTH 🤬😡🤬😡🤬😡🤬😡
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Wiggle Pig
(@WigglePig) reported
@virginmedia So, having spent a good 45-60 minutes waiting to talk to one of your faults team regarding the port blocking which is preventing my Vodafone SureSignal from working I get told to reset the router...this is just a "go away" from your support line...
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eclairee 💙 #NHS do the right thing not just clap
(@eclairee) reported
@virginmedia can you help prevent scam calls please? Had several fake calls this week from “Virgin Media” telling us our router is “reporting many issues”. (It’s fine) Heavily accented male voice, caller ID shows 01483 505789 (unobtainable) #ScamAlert #fake #cybersafety
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Huw Matthews
(@HuwMatthews1) reported
Hi @virginmedia. Any ideas how to actually get in touch with you? I want to cancel my broadband as you’ve (yet again) unjustly decided to increase your prices (now £60/month!?). You’re not accepting phone calls and not answering live chat. #virginmedia #farce
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Dr Ella Perry
(@elllaperry) reported
@virginmedia I have been on the phone to customer service for 1hr15min waiting. Please help me cancel my broadband service
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Jacqui
(@jacquicgreen) reported
@virginmedia Omg what do you do to get someone to understand? All is wanted is a basic package to reduce payments but no they won't listen,being loyal isn't always the case been with you for years yet they can't help when in need of it.
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Colin B
(@ColinBr1974) reported
Is there any form of communication to get a hold of ANYONE within Virgin Media !? Customer service phone line has been non existent for days ....no online chat ....and the "Message us" option is a tad weak ! Not exactly a live option ...you may get back to me ...at some point .