Virgin Media outages and service status in Cleckheaton, England

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Wakefield, Leeds, Brighouse, Cleckheaton, Liversedge, Yeadon, Huddersfield, Pudsey, Holmfirth, Dewsbury, and Keighley.

City	Problem Type	Report Time
Batley	Total Blackout	32 minutes ago
Bradford	Internet	1 hour ago
Halifax	Internet	4 hours ago
Halifax	Internet	6 hours ago
Halifax	Internet	1 day ago
Batley	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 2 seconds ago from Huddersfield, England

  @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  Kamal Sharma (@KamalSh03012772) reported 2 minutes ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  Laney_32🇾🇪 🐓 (@Laney322) reported 4 minutes ago from Thornton, England

  Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 8 minutes ago from Keighley, England

  @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

• 
  John Leeson (@Jp_Leeson) reported 11 minutes ago from Wibsey, England

  @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

• 
  Guy Leech (@guyrleech) reported 13 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

• 
  Sam Walker (@SamWalker03) reported 18 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  Paul Waite (@plrw2010) reported 20 minutes ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Barry (@Barry80901949) reported 22 minutes ago from Bradford, England

  @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 22 minutes ago from Keighley, England

  @virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 25 minutes ago from Thornton, England

  @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

• 
  inky-paper (@PaperInky) reported 34 minutes ago from Greetland, England

  @virginmedia I’m not a VM customer.

• 
  Joe Hirst (@JoeMHirst) reported 38 minutes ago from Halifax, England

  @virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.

• 
  Padge 👌 (@AdamPagett3) reported 40 minutes ago from Wakefield, England

  @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

• 
  Michael Collinson (@Mcollinson72) reported 41 minutes ago from Wakefield, England

  Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 41 minutes ago from Keighley, England

  @virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!

• 
  Judge Drokk | Mark Hellewell (@JudgeDrokk) reported 41 minutes ago from Darton, England

  @virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.

• 
  Rebecca (@Bexwa) reported 42 minutes ago from Dewsbury, England

  @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 47 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  maria (@mariaspears) reported 52 minutes ago from Huddersfield, England

  @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun McFadden (@mcfadden_shaun) reported 10 minutes ago

  @virginmedia . Hey Virgin. I tried to cancel my contract..over 100 phone calls, they kept hanging up... My credit rating is now affected. Can i open a formal complaint, with a complaint reference number.. so i can take it straight to ofcom please.

• 
  Dan Phillips (@DanCPhillips) reported 13 minutes ago

  @Ofcom Virgin media has been awful to deal with for as long as I can remember, it's ridiculous that it has taken this long.

• 
  Dave (@UK_DC_One) reported 13 minutes ago

  That new @virginmedia upgrade, my advice to anyone thinking about it, DON'T DO IT!! We've had nothing but problems in our house with the WiFi since, especially in hot weather, it cuts out and drops out. Nothing but connectivity issues. It's awful. Router getting red hot constantly Helpline no use So what is the problem Virgin Media? When this was set up, your engineer assured us there would be no issues. Router checked, brand new boxes installed, so why is this happening? Seriously thinking of cancelling my contract because I'm not getting the help or service im paying for right now

• 
  Christian Smith (@SmithChristian4) reported 15 minutes ago

  @lukerobins @virginmedia I can stomach the £2 difference in offering, not sure if it’s area based, but a £14 offer for an existing customer when a new one gets it much cheaper is where I draw the line. Virgin I DM’d you as requested and you’re yet to come back to me….

• 
  Mike B (@BonesE78) reported 15 minutes ago

  Good!!!! Can you fine @virginmedia for their crap broadband keep dropping out!!!

• 
  Ian Archard (@archard_ia53975) reported 15 minutes ago

  Virgin Media has been fined £28M for blocking, trapping customers in contracts they desperately wanted to leave. By dropping calls and using abusive tactics, they weaponised customer service to force retention. They are a spiteful company that got away with bullying for years.

• 
  Disco Biscuit (@discobiscuit900) reported 17 minutes ago

  @Ofcom So you're gonna pay those customers for their troubles out of the 28 million? Of course not. Who knows what ******** you're gonna do with the millions, but we can be certain that the people that Virgin Media dicked get nothing.

• 
  Ian McNee (@IanSMcNee) reported 17 minutes ago

  I ditched @VirginMedia years ago over terrible customer service - this is the same as water companies: a semi-monopoly owned by US finance: asset stripping profiteers. Switched to local independent Andrews & Arnold - @AAISP. Top service, real people on the phone who fix problems.

• 
  Roy Cadge (@RoyCadge) reported 20 minutes ago

  @Brand_Concierge @virginmedia Good choice to return kit, they don't give a return box go to your O2 shop, they will scan it and send an email straight away, KEEP EMAIL! they will try and say you never returned and keep changing you also make sure the account is closed and demand your data removed!

• 
  Steve Williams Fan Club (@TMSH71) reported 22 minutes ago

  @BBCBreaking If you think Virgin Media are bad, Virgin Mobile were beyond useless, so much so they 'joined forces' with O2. Good riddance to bad rubbish