Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Cleckheaton, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Bradford, Huddersfield, Holmfirth, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
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TV | 8 hours ago |
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Internet | 12 hours ago |
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Internet | 13 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Alistair Gunstone (@Alistairgunston) reported from Gildersome, England@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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Ricky G (@jazzybassman) reported from Leeds, England@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Laurra Davis (@laurradavis) reported from Leeds, England@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Oliver Wilkinson (@ollie_wilko) reported from Leeds, EnglandA lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, Englandoff on my phone to use social media. As usual, appalling service. #virginmedia
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Craig The Guard (@CraigTheGuard) reported from Huddersfield, England@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Daniel Rawson (@drawsonleeds) reported from Scarcroft, England@virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow
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Craig The Guard (@CraigTheGuard) reported from Huddersfield, EnglandLong weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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Craig The Guard (@CraigTheGuard) reported from Huddersfield, EnglandThe @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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Carl. (@cgagg) reported from Birkenshaw, EnglandPeople often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Martin_Sway 🦁🦁 (@SP1D3R_Sway) reported from Leeds, EnglandWonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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Katie Greig (@KatGreig) reported from Bingley, EnglandI have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience
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Oliver Wilkinson (@ollie_wilko) reported from Leeds, England6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Harley SC (@HarleySC91) reported from Leeds, England@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Alistair Gunstone (@Alistairgunston) reported from Gildersome, England@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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peter-maurice (@petermauriceuk) reported from Leeds, England@virginmedia terrible customers service team. Time for me to look elswhere
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Brendan Farrell (@brendanfarrell) reported from Leeds, England@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Oliver Wilkinson (@ollie_wilko) reported from Leeds, England9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Matt W (@WMattitude84) reported from Leeds, England@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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edd (@Edduknow) reported@virginmedia can someone fix the broadband in the N22 area, it is #terrible always down, then I get a stupid email saying we improved your broad like the hell you have.
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tim barker (@tjbarker72) reported@virginmedia Same again tonight. Useless. Frustrating. No help. No communication. Expensive. Not working
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Tim Shishodia (@TimShishodia) reported@virginmedia Hi. Yes. Allowing the customer to submit a written complaint ensures a record is kept of all the points they consider relevant. By insisting that customers telephone you, there is no means of viewing or verifying whether the complaint has been recorded or the format of it.
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Anthony Porter (@TheAntPorter) reported@virginmedia how come as a customer of 20 years I am being asked to pay more than a new customer for less price? Why is my loyalty not rewarded?
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Anthony Porter (@TheAntPorter) reported@virginmedia I am a customer of 20 years loyalty am I being asked to pay more than a new customer for the same upgraded package? And an activation fee? Do you genuinely want me to go to @SkyUK
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Janet Lilley (@kendrasmum03) reported@virginmedia It's the confusion between what my bill says and what your agent says are completely different, tried to cancel sky sports and after an hour the agent couldn't do it, refused to put us through to a manager and the line went dead! Don't know what I am now going to be paying for.
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Fame Razak (@famerazak) reported@NMBLAKE @virginmedia Our @virginmedia router drops out randomly. All the support I get here, points me to their website that don’t resolve it and getting through to a human on the phone has been impossible and they’ve just put the price up to £31 a month. Good job I have unlimited 4G with 3 really.
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James Garwell (@jamesgarwell) reported@virginmedia If the deal had been there, I’d have signed up today. But if can’t get the deal, and your agents can’t offer the deal, I’m left with ordering @skytv as an option, but with an expectation that when I call you to cancel you’ll find a way to offer the ‘new Cust’ deal to an existing.
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Lorraine Collier (@LorraineCollier) reportedWTF last week I could get Any & devs Saturday night takeaway on virginmedia player but this week the show is gone off itv
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Brian Booth (@BrianBo54982288) reported@virginmedia Called the team they sent me out a new sim card but it didn't work. I have spoken to people in the local area and apparently there are quite a few masts down in the area