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Virgin Media outages and service status in Cleckheaton, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Cleckheaton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 19, 7:38 PM GMT+1.
  • 49% Internet (49%)
  • 24% TV (24%)
  • 15% Wi-fi (15%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Cleckheaton come from postal codes BD19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Wakefield, Halifax, Batley, Bradford, Leeds, Holmfirth, Huddersfield, Dewsbury, Keighley, and Cleckheaton.

CityProblem TypeReport Time
Wakefield Internet 7 hours ago
Halifax Internet 17 hours ago
Halifax Internet 1 day ago
Batley Internet 1 day ago
Bradford Internet 1 day ago
Leeds TV 1 day ago

Nearby cities with recent reports

Leeds

20 recent signals

1 day ago
Halifax

13 recent signals

17 hours ago
Batley

12 recent signals

1 day ago
Bradford

12 recent signals

1 day ago
Wakefield

6 recent signals

7 hours ago

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

  • JoeMHirst
    Joe Hirst (@JoeMHirst) reported from Halifax, England

    @virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.

  • Nigel_BigNn
    Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

  • a8dullah_mulla
    Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

  • HelenRaffTVN
    Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England

    @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

  • PennineHR
    Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • bezzyboy88
    Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • Debbie_Cleo
    Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England

    @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

  • ringroads
    Martin Lowrie (@ringroads) reported from Leeds, England

    @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

  • jim_johnson24
    Jim Johnson (@jim_johnson24) reported from Shepley, England

    @virginmedia 7 days and still no @O2 resolution

  • PennineHR
    Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

  • PaperInky
    inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

  • jordfcs
    Jordan (@jordfcs) reported from Bradford, England

    @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

  • Barry80901949
    Barry (@Barry80901949) reported from Bradford, England

    @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

  • JudgeDrokk
    Judge Drokk | Mark Hellewell (@JudgeDrokk) reported from Darton, England

    @virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

  • Bexwa
    Rebecca (@Bexwa) reported from Dewsbury, England

    @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • revoraman
    Ric M. (@revoraman) reported

    @Benleo Well said, Ben. Yes, the WORST! You are in the public eye. Private Cstmrs like me who get billed for DD payments by @virginmedia , despite writing to Cust Svcs Exec in March, April, still cannot access emails, as their Support is totally inept+incompetent!

  • Malcolm_Sillick
    Malcolm Sillick (@Malcolm_Sillick) reported

    @Benleo I've been with @virginmedia for many years. Whole reason, is that in my road/area, their broadband in miles quicker than the 'Openreach' slow version. To be fair, it works well most of the time - but when it doesn't and you have to ring the Indian Tech Support; Oh dear it's grim!

  • RozoSmyth
    Rosemary Smyth (@RozoSmyth) reported

    @Benleo I had the same experience over several years. The worst service and customer service I have ever experienced. I wouldn't take Virgin media if you gave me it for free!!

  • shystiesosa
    shystiesosa (@shystiesosa) reported

    @EnarialP @virginmedia @JoyB40 Is the Internet down for Verizon?

  • christopherauco
    christopher aucott (@christopherauco) reported

    @virginmedia 36 hours of no internet and half my channels not working on the TV and I still can't book an engineer. What is going on with your service?

  • chris_k_90
    CK (@chris_k_90) reported

    @Benleo @virginmedia One of the worst companies I've had to deal with as well, other than British Gas. I can't wait to leave when my contract ends.

  • EddieMackeral
    EddieMackeral (@EddieMackeral) reported

    @Benleo @virginmedia It's over for vigin. Utter crap. Dumped them years ago

  • Melody9Earth
    Melody Richards 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Melody9Earth) reported

    @Benleo @Scott7507064635 @virginmedia I once had Virgin Media broadband (because there was no alternative in the area) and I had the same awful experience with them. I hate them and would never use them again.

  • ArJaeEm58
    ArJaeEm (@ArJaeEm58) reported

    @Benleo @virginmedia 2. I had to pay them 472 quid after months arguing it. It even affected my credit score as they went after me. I was on the phone to them regularly in Kuala Lumpur or some foreign outpost. I would never use them again. Rogue company and basically stole from me.

  • IAmMattVC
    Matt Valentine-Chase (@IAmMattVC) reported

    @Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.