Virgin Media Outage Report in Cleckheaton, Kirklees, England

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Leeds, Batley, Huddersfield, Holmfirth, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.

City	Problem Type	Report Time
Bradford	Wi-fi	51 minutes ago
Halifax	Total Blackout	3 hours ago
Leeds	Wi-fi	4 hours ago
Halifax	Wi-fi	12 hours ago
Leeds	E-mail	1 day ago
Leeds	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

• 
  Chris Hutton (@Chris280479) reported 7 minutes ago from Dewsbury, England

  @vmbusiness this service is pathetic been on hold for 45 minutes

• 
  Talia Goodwin (@Tally_G) reported 16 minutes ago from Halifax, England

  @virginmedia customer of 14 years. Call regarding an offer online... this is for new customers and end up quoting £5 more a month than we paying now haha joke. Cancel the lot. Nowt for loyalty nowadays

• 
  Lucy (@lshudall) reported 17 minutes ago from Gildersome, England

  @virginmedia The wifi still doesn't work. please can you confirm when this will be fixed

• 
  Andy Prosser (@Prossman) reported 23 minutes ago from Huddersfield, England

  @virginmedia Not my issue. It’s @timmyjrobbo ‘s

• 
  Rozzyp (@Rozzyp1) reported 26 minutes ago from Wakefield, England

  @virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.

• 
  Chris Hutton (@Chris280479) reported 27 minutes ago from Dewsbury, England

  Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service

• 
  George Danielczuk (@gdczuk57) reported 30 minutes ago from Bradford, England

  @virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out

• 
  Adam Potter (@adamptr92) reported 31 minutes ago from Gildersome, England

  @virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2

• 
  Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported 32 minutes ago from Leeds, England

  @virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.

• 
  John Rogers (@revdjollyjohn) reported 33 minutes ago from Leeds, England

  What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly

• 
  Simon Price (@SimpleBrummie) reported 36 minutes ago from Leeds, England

  @virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks

• 
  Sumboiii (@SUMBoiii_) reported 41 minutes ago from Wakefield, England

  @virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals

• 
  Lucy (@lshudall) reported 42 minutes ago from Gildersome, England

  @virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time

• 
  Brendan Fatchett (@bfatchett) reported 44 minutes ago from Horbury, England

  @virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.

• 
  Richard Armistead (@trickyr1) reported 50 minutes ago from Leeds, England

  @virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.

• 
  Rozzyp (@Rozzyp1) reported 51 minutes ago from Wakefield, England

  @virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.

• 
  Sumboiii (@SUMBoiii_) reported 51 minutes ago from Wakefield, England

  Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider

• 
  spencer robertshaw (@spenrobertshaw) reported 51 minutes ago from Leeds, England

  @sirsimon2b @YODELhell @virginmedia Yodel are terrible

• 
  Vicky Miller (@Millerbird78) reported 53 minutes ago from Gildersome, England

  @virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)

• 
  Brendan Fatchett (@bfatchett) reported 58 minutes ago from Horbury, England

  @virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola Jones (@Bould2007Jones) reported 5 minutes ago

  @virginmedia I literally moved house continued my contract with you started a new package. You changed my dd set up a new so I cancelled the old one stopping you taking it twice. I cannot get through to speak to someone on your customer service I don’t know my password pretty p’d off

• 
  Chris 🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chrisofscotland) reported 5 minutes ago

  Is the chat function not working on @virginmedia website?

• 
  SteveB (@st3bc1) reported 7 minutes ago

  @virginmedia I will also be making a short video and sending to @BBCWatchdog, its been such a comedy errors I'm sure their producers might consider broadcasting it as a warning to other potential customers.

• 
  Paul Magrath (@Maggotlaw) reported 9 minutes ago

  @virginmedia Useless. Service status thinks there’s nothing wrong. I’m not confident it’s even working. Test hub isn’t responding. Last time I tried calling it was a nightmare getting through.

• 
  Chelle Pearson (@ChelleSuga) reported 20 minutes ago

  @virginmedia the Internet and TV services have been out for almost 24hrs in the Heywood, I have to work from home in a few hours what's going on, last time it was to be fixed by 8:15pm yesterday, the fact its taking this long to fix is ridiculous.

• 
  Esme Todd (@EsmeTodd) reported 22 minutes ago

  @virginmedia We are being incorrectly billed every month, and every month you tell us you’ve sorted it yet it happens again. You even told us to cancel our direct debit and then fined us for doing that. How can we resolve this please? Call centre staff have no idea.

• 
  SteveB (@st3bc1) reported 24 minutes ago

  @virginmedia You also owe me £325 in missed installation credits, but thats nothing compared to the time and trouble you caused me. Utter disgrace to the industry.

• 
  Macy Moo👑 (@MacyDodds) reported 25 minutes ago

  @virginmedia Thanks for responding, my internet has been down since about 5pm yesterday evening and has not been back on since. I checked that there was a general outage in my area after failing to restart and reboot the router

• 
  martin brandmeier (@smartybrand) reported 26 minutes ago

  @virginmedia hi. I’ve been trying to cancel my broadband account with you for the past 2 weeks. No one answers the call line for cancellations. I’m unable to do it on line. Please help me.

• 
  Jo Dabreo (@jodabreo) reported 28 minutes ago

  @virginmedia There is an issue it says status1 whatever that means