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Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Cleckheaton come from postal codes BD19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Bradford, Batley, Huddersfield, Holmfirth, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Leeds Internet 15 hours ago
Halifax Internet 18 hours ago
Bradford Internet 1 day ago
Halifax Internet 1 day ago
Bradford Internet 1 day ago
Halifax Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • johnr_jo
    Roland Rat (@johnr_jo) reported from Leeds, England

    @virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful

  • markgun61134653
    mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia It gets better and better .now I’ve to waste more time going over the same issues

  • Alistair_____xd
    Alistair (@Alistair_____xd) reported from Gildersome, England

    @virginmedia The agent that I spoke to advised me that there is a SNR issue and it has been ongoing since 24th may. I think the 99.96% reliability you are quoting is a little bit of a lie!

  • markgun61134653
    mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia I have already spoke to a manager about the issue and refused the offer of half the over payments returned .on principle if the whole overpayments is returned then the matter will be closed

  • Jamesashton20
    James (@Jamesashton20) reported from Leeds, England

    @kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.

  • steveclayson
    Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to

  • markgun61134653
    mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia watch yourself people just found out virgin have been charging me for kids tv for last 6 months ....not bad considering my kids are are 18 and 24 .so just check your bills because they re fraudulently adding things to my contract without authorisation #fraud

  • LauraEJohns
    Laura Johns (@LauraEJohns) reported from Leeds, England

    @virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!

  • davebrown1606
    dave brown (@davebrown1606) reported from Mirfield, England

    @virginmobile @virginmedia Possibly the worst experience and customer service buying a new phone!! Thanks for nothing!

  • steveclayson
    Steve Clayson (@steveclayson) reported from Leeds, England

    Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK

  • Chris_Johnson85
    Chris Johnson (@Chris_Johnson85) reported from Leeds, England

    @virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough

  • aaronTheHare
    aaron hare (@aaronTheHare) reported from Wibsey, England

    Virgin media WiFi never fails to make me lose the will to live

  • Chris_Johnson85
    Chris Johnson (@Chris_Johnson85) reported from Leeds, England

    @virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough

  • ScottybooSb
    Scotty Bell (@ScottybooSb) reported from Leeds, England

    @virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank

  • Gstraitz
    Gareth Smith (@Gstraitz) reported from Leeds, England

    @virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this

  • Alistair_____xd
    Alistair (@Alistair_____xd) reported from Gildersome, England

    @virginmedia The issue is something non your side, I have been told it will be fixed by Friday since mid may... The internet connection drops and the router gets stuck in a reboot loop. Your tech support dosen't seem to care

  • MichelleTownhil
    Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!

  • LaurenRach95
    Lauren Browne (@LaurenRach95) reported from Wakefield, England

    @virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.

  • duffy_mathew
    mathew duffy (@duffy_mathew) reported from Rothwell, England

    @virginmedia I run the test on the link and it’s showing no issues, but we don’t receive WiFi in half the rooms in our house including the rooms adjacent to where the WiFi box is! I was calling to request the free boosters but I am not willing to ring back up and be on hold again all night

  • MichelleTownhil
    Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Holliepennock
    Hollie-may (@Holliepennock) reported

    Spoken to 2 people on live chat that didn’t want to help and now I’ve had Nearly 2 hours on hold to @virginmedia for an issue that they caused and they cut me off just as I’m getting through to somebody 👏🏻👏🏻👏🏻👏🏻 so currently left with no WiFi or tv, awful customer service.

  • PizzaLover88
    Pizza lover (@PizzaLover88) reported

    @MattJCarms @BBCWatchdog @virginmedia I hear you, can't even speak to anyone to cancel!!!! I reckon their directors/executive team may be interested to hear about this, you can find their details on the companies house website 👍

  • dannya449
    Dan Ashby (@dannya449) reported

    @virginmedia Yea it is. I’m not going round in circles with this I’ve spoken to someone else on here and they’re as much use as a chocolate teapot. Can you get my service sorted or should I continue as planned and cancel my services??

  • Sellmycab
    Sellmycab (@Sellmycab) reported

    @virginmedia Sorry , it’s an outside booster not for customer use

  • JoshAllison
    Josh Allison (@JoshAllison) reported

    @virginmedia I was a new broadband/phone customer. But now waiting til we move house in 2-3 months. They’ve cancelled the order but the lady said my account needs closing fully. Need help sorting this

  • dannya449
    Dan Ashby (@dannya449) reported

    @virginmedia So I’m going from the phone to Twitter now being sent back to the phone to speak to a bot. Well thank you very much! I’ll wait for your call centres to open again tomorrow and cancel my services. What a waste of time. Piss poor company. What was the point in this conversation!?

  • lukehanson84
    Luke Hanson (@lukehanson84) reported

    @virginmedia Yes, to download the app. No help apart from that

  • QuoteMyWall
    Quote My Wall (@QuoteMyWall) reported

    @virginmedia wired internet been on and off today. Been off now for an hour and can't get it back on. Are there any reported problem's in SE London? Stopping us from running a business. Thanks

  • natshortt
    Natty (@natshortt) reported

    @virginmedia help! No WiFi... online school starts tomorrow and working from home! Tried all the online tests and rebooted...currently on hold 25 mins in 😫 #homeschooling #workingfromhome

  • AisPurcell
    Aisling Purcell (@AisPurcell) reported from Dún Laoghaire-Rathdown, Leinster

    @virginmedia is connection down in Blackrock area ? When will it be back up and running ?