Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 01/27/2026 06:30

January 27: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Batley, Leeds, Wakefield, Dewsbury, Bradford, Heckmondwike, Sowerby Bridge, Yeadon, Cleckheaton, Brighouse and Liversedge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalifax Internet
United KingdomHuddersfield Wi-fi
United KingdomBatley Wi-fi
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomBatley E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates

  • SarahDevall Sarah Devall (@SarahDevall) reported from Leeds, England

    @ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia There's no fix estimate...

  • bfatchett Brendan Fatchett (@bfatchett) reported from Horbury, England

    @virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.

  • Chris_a_Burden Chris Burden (@Chris_a_Burden) reported from Wakefield, England

    @virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed

  • Tally_G Talia Goodwin (@Tally_G) reported from Halifax, England

    @virginmedia customer of 14 years. Call regarding an offer online... this is for new customers and end up quoting £5 more a month than we paying now haha joke. Cancel the lot. Nowt for loyalty nowadays

  • Prossman Andy Prosser (@Prossman) reported from Huddersfield, England

    @virginmedia Not my issue. It’s @timmyjrobbo ‘s

  • SimpleBrummie Simon Price (@SimpleBrummie) reported from Leeds, England

    @virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks

  • spenrobertshaw spencer robertshaw (@spenrobertshaw) reported from Leeds, England

    @sirsimon2b @YODELhell @virginmedia Yodel are terrible

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)

  • Chris280479 Chris Hutton (@Chris280479) reported from Dewsbury, England

    Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service

  • sarahdavison88 sarah-louise davison (@sarahdavison88) reported from Huddersfield, England

    @virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.

  • Chris280479 Chris Hutton (@Chris280479) reported from Dewsbury, England

    @vmbusiness this service is pathetic been on hold for 45 minutes

  • revdjollyjohn John Rogers (@revdjollyjohn) reported from Leeds, England

    What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly

  • trickyr1 Richard Armistead (@trickyr1) reported from Leeds, England

    @virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.

  • bfatchett Brendan Fatchett (@bfatchett) reported from Horbury, England

    @virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.

  • gdczuk57 George Danielczuk (@gdczuk57) reported from Bradford, England

    @virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • anna__burton Anna Burton (@anna__burton) reported

    @virginmedia on hold for the third time today (30 minutes each time) trying to end a broadband contract. It shouldn't be this hard. Can someone please help me cancel as I can't waste any more time waiting.

  • lijay08 Lianne Dunn (@lijay08) reported

    @RavensFlock400 @virginmedia Mine is the exact same down from 10am and still isn’t on. Tv also. Can’t wait to end my contract with virgin media. Awful. Is your services fixed now? X

  • may_katharine Katharine May (@may_katharine) reported

    @virginmedia @VirginMediaCorp @virginmedia Of course not, the damage is underground, it's all documented on my account but your Customer Services Department is deplorable. I got an email to state: Resolution "Apology to customer". I don't want an apology, I need connectivity in the form of SIM cards!!

  • may_katharine Katharine May (@may_katharine) reported

    @virginmedia @virginmedia Of course not, the damage is underground, it's all documented on my account but your Customer Services Department is deplorable. I got an email to state: Resolution "Apology to customer". I don't want an apology, I need connectivity in the form of SIM cards!!

  • Joses_World Basic with Life (@Joses_World) reported

    @j_stampton @virginmedia I called yesterday to query my monthly £39 that jumped to £68 with no warning or explanation. I was on hold for a silent 32 mins & I gave up. I’m about to start looking for a better deal elsewhere. I’ve had enough of @virginmedia poor service & their high monthly charge.

  • envyas94 N (@envyas94) reported

    @virginmedia This is the second week she’s having this issue, and not the first time I’m messaging about this. Your service is crap, how can it take this long for an area issue? Why did someone waste her time and send an engineer out? I don’t expect her to be paying for her tv bill when it’s

  • _jackleighton JACK LEIGHTON (@_jackleighton) reported

    @virginmedia Yeah, both are down, the internet will occasionally come back for about 2 minutes and then go again, but nothing will connect wired or wirelessly

  • may_katharine Katharine May (@may_katharine) reported

    @virginmedia I've emailed you. Hopefully I'll now get some help?!

  • Meat_Spinning Lonny Flash (@Meat_Spinning) reported

    @virginmedia Worst company in the world

  • JohnGovier John Govier (@JohnGovier) reported

    @james_eldershaw @vmbusiness @virginhelp Can’t believe how many problems I’ve had since using Virgin Business. Even trying to pay them money and leave their service has been impossible! :-(