Virgin Media outages and service status in Cleckheaton, England

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Batley, Leeds, Wakefield, Bradford, Yeadon, Cleckheaton, Brighouse, and Liversedge.

City	Problem Type	Report Time
Halifax	Wi-fi	34 minutes ago
Huddersfield	Internet	2 hours ago
Batley	Internet	3 hours ago
Halifax	Internet	8 hours ago
Halifax	Total Blackout	9 hours ago
Batley	E-mail	11 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

• 
  Guy Leech (@guyrleech) reported 3 minutes ago from Wakefield, England

  @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

• 
  Ryan Wilson (@rywilnot) reported 6 minutes ago from Darton, England

  @SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia

• 
  Padge 👌 (@AdamPagett3) reported 10 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

• 
  Dom Burch ⤴️ (@domburch) reported 12 minutes ago from Bradford, England

  @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

• 
  Lisa Lavelle (@Lisalav22) reported 15 minutes ago from Guiseley, England

  @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 15 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  Martin Lowrie (@ringroads) reported 16 minutes ago from Leeds, England

  @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

• 
  Debbie Ioanna (Author) (@Debbie_Cleo) reported 16 minutes ago from Queensbury, England

  @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

• 
  Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported 17 minutes ago from Thornton, England

  @virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?

• 
  The Churchill (@Churchill0782) reported 19 minutes ago from Wakefield, England

  @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

• 
  John Leeson (@Jp_Leeson) reported 23 minutes ago from Wibsey, England

  @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

• 
  Jay Smith (@JayDS87) reported 23 minutes ago from Halifax, England

  @virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……

• 
  Bam Bam (@SaffsAI) reported 25 minutes ago from Bradford, England

  Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

• 
  Joe Hirst (@JoeMHirst) reported 30 minutes ago from Halifax, England

  @virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!

• 
  Phil Turner (@philter66) reported 30 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  Vid (@vid_mitra8) reported 32 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

• 
  Dean Gledhill (@deangledhill) reported 38 minutes ago from Leeds, England

  @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

• 
  Padge 👌 (@AdamPagett3) reported 42 minutes ago from Wakefield, England

  @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

• 
  Sam Walker (@SamWalker03) reported 55 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported 58 minutes ago from Thornton, England

  What #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shatners (@shatners144143) reported 3 minutes ago

  @anon_opin Virgin Media have been terrible recently.

• 
  (tez7n2) (@MickeyDN7) reported 3 minutes ago

  @SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back

• 
  m (@Marcus_Campana) reported 8 minutes ago

  @virginmedia when I contacted u earlier in the year I was told the upgrade to the 360 box doesn't mean a new contract, but yet after months of you harassing me I've upgraded box and low and behold you've sent me a new contract until 2028 , not happy how do I cancel???

• 
  Mark H (@mthewett) reported 12 minutes ago

  Terrible terrible service from @virginmedia today . I’ve finally been able to move with my partner and she has been hit with a £600 disconnection fee as clearly we don’t need two sets of broadband etc . No discussion and no help . Absolutey disgusting ! Thanks

• 
  nigel (@redwallreality) reported 18 minutes ago

  @biggle1908 Virgin media broadband is excellent. Problems start when you phone them…if you understand Indians with a less than rudimentary ability to speak English, go for it.

• 
  paul d (@pauldewolfe) reported 18 minutes ago

  @virginmedia I’m now speaking to your web team, who have found a better offer that your renewal team couldn’t. It’s too late now, though, as I want to cancel.

• 
  Zoe Smith (@ladyspeakerz) reported 24 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS

• 
  Boost The Budget UK (@BTBUKCOMP) reported 24 minutes ago

  @virginmedia I can’t get into my account or get help in anyway please advise

• 
  Gaz Beech (@gazbeech) reported 25 minutes ago

  @virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning

• 
  Iestyn T Davies (@iestyntdavies) reported 28 minutes ago

  Frankly @virginmedia we just want to ditch our contract with you as your service is so poor. Let’s get us to @skytv or @EE instead