Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Leeds, Huddersfield, Bradford, Cleckheaton, Dewsbury, Holmfirth, Wakefield, Ossett, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Phone | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia They’ve kinda of sorted it so when I get my phone 5/11 then I send my old phone to recycle but if the value drops on my trade in then I will cancel order and send new phone back
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have already spoken to your team, and if you look down my twitter feed, it has been 4 months of me just messaging you guys in regards to this, my internet dosen't work, and I want the issue resolved. And I am just told either someone will call me back or to just sit and wait
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Holly Staveley
(@holly192306) reported
from
Leeds, England
@mrsjackson2205 @virginmedia This is the reason we cancelled with them. We had an on going complaint for around 6 months!! Terrible company so glad we got rid! You cannot talk to anyone on the phone and when you do they are as much use as a chocolate fire guard!
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
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Carl Harrison
(@RestartCarl) reported
from
Leeds, England
.@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Mitigating disaster on your part when you offered the text messaging service. I simply didn’t understand how you do your billing and why I needed to pay September bill when I already paid from August 15th to October 8th and I’ve paid October’s bill yesterday to be
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Well as long as everything is ok when phone comes and you trade in what you say then there should be no issues .but we’ll see
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Robin J Smith
(@cymrobin) reported
from
Leeds, England
@virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved
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Alistair
(@Alistair_____xd) reported
from
Leeds, England
@virginmedia It is for my boradband connection, I already have a complaint logged about it, just sick of spending my life on hold to you guys.
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia if you muppets ring me again and put phone down when I answer I will cancel the two new iPhone 11 contracts and go elsewhere
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.
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Nathan Spooklas
(@whoisdougie) reported
from
Leeds, England
@virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny
(@1972lovebug) reported
from
Burley in Wharfedale, England
@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
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Huggybearcat
(@huggybearcat) reported
@frannyb1972 @virginmedia Same with me. Had a WhatsApp chat for 5 hours cos person dealing with multiple customers and said "system problems". Phones saying call tomorrow. Had enough.
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˗ˏˋ Bruna ˎˊ˗
(@BuPias) reported
@virginmedia No only when I call the number it says the area has an issue
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Anonymous Albert
(@11thAlbert) reported
@virginmedia It's been a week ........ If you can't supply the service I hope this is shown in my next bill ,or you going to charge me the same plus the extra you've decided to add on ,21 years I've been with you but I'm as close as ever as binning you lot and going over to Sky tv
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KAiARI @Squish³ @MSD Comms: OPEN
(@KAiARIOfficial) reported
Yo @virginmedia I've been a customer since 2019 and in those last 3 years I have had TWO price increases??? what the hell?
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Dirk Diggler
(@dirkdiggler44) reported
@virginmedia why is your website not working properly and hasn’t been weeks? Trying to access account settings and get the page ‘oops something went wrong’. For an IT company it’s unacceptable .. please advise what’s happening and when it will be sorted
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TheLegendOfLuke
(@LukeXDlad) reported
@virginmedia fix your website! Trying to change my password but nothing on your site seems to work!!!
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Vivi H
(@Vivsnewtwits) reported
@virginmedia That's fine - that is your choice. Mine is to leave and shop around for a better deal. You give you the option of raising your prices, my issue is that you have made it difficult for me to make my choice and leave.
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Deen 🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸
(@OmgDeeny7abibi) reported
@martin_bare @virginmedia This is why they don’t answer I’ve spoken to 4 people from retentions today to tell them I will cancel, then they put me on hold and the call drops. Useless
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Tina Pemberton
(@tinapemberton) reported
Been trying to get through to @virginmedia for 2 days now everytime we just get cut off. We have been loyal customers since it was ntl but so fed up with the price increases we need a new deal or will cancel, if we can ever get through to someone. Terrible customer service!