Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Dewsbury, Leeds, Holmfirth, Bradford, Wakefield, Huddersfield, Ossett, Cleckheaton, Heckmondwike, Sowerby Bridge, Yeadon and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
TV | |
| Batley |
||
| Dewsbury |
Internet | |
| Halifax |
Total Blackout | |
| Batley |
Internet | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Syd MC
(@63Syd) reported
from
Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
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Paul Waite
(@plrw2010) reported
from
Leeds, England
@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is virgin media broadband down ?
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Christine Pilkington
(@Pilki) reported
from
Bradford, England
@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is your brodband down at the moment Hx5 area ?
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anne l
(@annie7hudds) reported
from
Fenay Bridge, England
@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Martin Lowrie
(@ringroads) reported
from
Leeds, England
@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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Jordan
(@jordfcs) reported
from
Bradford, England
@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Debbie Ioanna (Author)
(@Debbie_Cleo) reported
from
Queensbury, England
@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
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Helen Rafferty 💙
(@HelenRaffTVN) reported
from
Shelf, England
@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
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Bam Bam
(@SaffsAI) reported
from
Bradford, England
Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha #wearadamnmask Ritchie #NHSLove🇬🇧🇺🇦
(@LadyValetta) reported
Okay @virginmedia - no email since yesterday afternoon. You've told me to post on the Forum; done that. No answer. When can I expect some help?
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Tim Hodge
(@TimboUK1966) reported
@virginmedia Your Service Status Page is still totally wrong telling me Broadband is down and Phone is OK. When the opposite is the case. How are people supposed to know what is happening when that simple page isn't accurate ?
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Pluto is a planet
(@cheeeztoast) reported
@virginmedia Also the issue is not solved, my husband cannot work as the WiFi is still out
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Sunny Kang
(@supa_singh) reported
Why does @virginmedia keep messing their customers around!! Every time something is promised/arranged they always never call or say nothing has been arranged!
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Lee Revell
(@leerevell) reported
@virginmedia Increasing our bill from £87 to £147 then trying to change to a new package to be told can’t offer that to an existing customer this is for new customers only.
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Carolyn Le Tang
(@itskingcaro) reported
@virginmedia The testing tool tells me nothing is wrong despite my issues and then it tells me to reboot my Hub which I have done twice. It works for a while but then I keep losing connection unexpectedly and having to hotspot from my phone. Repeat rebooting can't be the solution?
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Peter Holt
(@peteraholt) reported
@virginmedia Have gone to sky now. Hopefully city fibre will be installed to my property once my sky contract ends, so I don’t have to come back to Virgin. Terrible customer service
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⚡️⚡️⚡️
(@Raijin1982) reported
@virginmedia I’ve spoken to someone on the phone and they told me there is a local issue which should be resolved at around 12. However the service status line says there are no faults in the area which is not particularly helpful.
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SJ Esq
(@Sonnyjim03) reported
@virginmedia Hi KF, Sadly it's down again in West Ealing.
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Pluto is a planet
(@cheeeztoast) reported
@virginmedia broadband is down in the KY11 area and you're really cheeky charging for technician visits when this is a you problem