Virgin Media Outage Report in Cleckheaton, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Cleckheaton, Leeds, Bradford, Huddersfield, Wakefield, Dewsbury, Heckmondwike, Sowerby Bridge, Yeadon, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!
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Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .
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Gavin Rees Dance
(@gavinr77) reported
from
Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia shite service again, no internet since 11:50, supposedly no issues in area.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia It’s gone down again 🤬- HD4 postcode
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia Down again
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
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Alyson Fisher
(@diamondfan25) reported
from
Huddersfield, England
@virginmedia Got a letter from a debt company saying we owe you £329 & your not even our internet/BB/phone/tv provider! Rang numerous time & been hung up on or we can’t proceed because we need your password, DONT HAVE A DAMN PASSWORD BECAUSE WE DONT HAVE AN ACCOUNT!!
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tiny Trucka
(@TruckaTiny) reported
@virginmedia been a customer since telewest days. Nothing but problems since 1g Internet speed and new router for over 2 weeks now. Have to go over and over the same thing every time I phone customer services. Had enough now.
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Lotuselise Lotuselise
(@LotuseliseL) reported
@virginmedia I’ve cleared everything and it’s making me sign in without Face ID and saying wrong info. I’ve tried resetting password it won’t update so I’m stuck 😐 sorry to keep you hanging
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gooner
(@goonerfps) reported
how hard is it to speak to a tech support with virgin media when I get calls from virgin mobile every day bro.
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Annamarie Gibbons
(@Annamariegibbon) reported
@virginmedia Yodel online chat confirmed that the driver said he had delivered the package to the customer. There was no one in the house! Also no card or photo provided. I desperately need the pod for Internet access!
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Issa
(@issaAVFC) reported
@virginmedia wifi is down since yesterday
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David Fauvrelle
(@magicfauvrelle) reported
@virginmedia This has become a Joke now @virginmedia. No ones turned up today again. No internet and TV for a over a month. Does CEO #LutzSchueler know how bad customer service is? Don't take booked appointment seriously or let people know your not coming.
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han leigh 🌻
(@hanxleigh) reported
Virgin Media are harassing me if u wanna **** just say so
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elkie76
(@elkie76) reported
@virginmedia Hi, this link wasn't any help either sadly. I'm still convinced there's a fault on the street, can you help me report this to get it looked at from that side pls? Still not working
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Joanne Foy 🕷💙
(@jojolafoy) reported
@virginmedia please can I get an update on what’s happening with my service in TW16. Was out most of the morning yesterday and has been internet and tv has been off again since 10am this morning. It’s very frustrating. No info on the website.
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Paul Shotton
(@PlexShaw) reported
@virginmedia Internet connection in SW17 has been very poor today, which is making WFH near impossible. Status thingy says no issue. Have rebooted all kit numerous times today but still very erratic.