Virgin Media Outage Report in Cleckheaton, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Cleckheaton, Bradford, Brighouse, Wakefield, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
TV | |
| Halifax |
Total Blackout | |
| Halifax |
Internet | |
| Batley |
Total Blackout | |
| Batley |
TV | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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That Heaton Mess
(@GavHeaton) reported
from
Wibsey, England
@virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
Virgin Media have been absolutely terrible since we recently joined them in October. Currently have no internet connectivity to the house and there is (apparently) nothing they can do about it until they send out an engineer. Absolutely won’t be recommending them to anyone.
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Andrew Rigby
(@Andrewrigbygolf) reported
from
Guiseley, England
@virginmedia is your contact us down? Trying to resolve a problem if someone can help.
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Kamal Sharma
(@KamalSh03012772) reported
from
Leeds, England
@virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks
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Roy
(@badlydrawnroy) reported
from
Leeds, England
@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Will Gordon
(@camelsbestmate) reported
from
Thorner, England
@virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔
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Daryl Beaumont
(@DarylBeaumont2) reported
from
Leeds, England
@virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel
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Simon
(@HullsGinMan) reported
from
Leeds, England
@virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G
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michael davies
(@mikeydavies86uk) reported
from
Bradford, England
Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia
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Tom Lawlor
(@trlawlor) reported
from
Leeds, England
@virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia our service has gone off again - no tv or internet, appalling service.
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Chris Neal 💙
(@cgsneal) reported
from
Leeds, England
Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt
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Rees
(@Rees_2807) reported
from
Huddersfield, England
@virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt
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Christine Pilkington
(@Pilki) reported
from
Bradford, England
@virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!
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Simon (LFC) Britton 🔴 #BeKind
(@Daddie_Sy) reported
from
Leeds, England
@virginmedia why is it not working in LS12 area.
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That Heaton Mess
(@GavHeaton) reported
from
Wibsey, England
@virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gabriel Woodger
(@gabrielwoodger) reported
@virginmedia I've been waiting for a response from customer services in WhatsApp for over 4 hours. No info on wait time. What's happening?
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Christopher Henderson
(@ChendersHorror) reported
@virginmedia widespread power cut or a severe storm would also knock out the local mobile masts. How would I be able to call for an ambulance (or police, or the fire service, or anybody)?!
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Alan Palethorpe
(@alanpalethorpe1) reported
@virginmedia Are virgin media customer service and retention team working from home or even Rome? I have spent half my life trying to sort out my package. If they can't sort out something this simple I wont be purchasing a ticket for a space flight😖 sort it out lutz
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Amy McDougall
(@amymc1986) reported
@KevMc86 @virginmedia I've had little to no broadband today due to them STILL upgrading their services! The issue they said was sorted 2 days ago! So I'm paying for a service I don't have and not able to work from home due to their broadband being currently non existent! 😡
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Big judge joe
(@Soccerjudge) reported
@virginmedia And as you can see I have requested sms updates and had zero so far another absolutely rubbish bit of customer service
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Dave Allan
(@Dave1Allan) reported
@virginmedia a joke of a company! You’ve deleted my Netflix and agreed you shouldn’t but still Netflix have taken money from my bank. Doesn’t anyone there take responsibility for sorting customer issues from start to finish?
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Josh
(@Josh79431917) reported
Awful customer service, I’ve been told twice I would have a manager contact me about my account. Could you please sort this out? @virginmedia
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Joe
(@muckluck350) reported
@virginmedia Help, I've been on web chat and Whatsapp all morning trying to cancel my broadband and no one is answering! Ridiculous!
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Big judge joe
(@Soccerjudge) reported
@virginmedia Really not sure what is going on here, but it's absolute rubbish what you are telling me, I have sent a screenshot from your app that says you are investigating a problem in my area and yet you are saying there is not issue and to turn router off and on What a joke
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JB 5️⃣0️⃣ Trophies and Counting 🏆
(@jjb_1970) reported
@virginmedia it is impossible to get in touch with a complaint. Worst Customer service ever!! Not had reliable Broadband now for Three Days!!! What am I paying you for?