Virgin Media outages and service status in Cleckheaton, England

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (55%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Wakefield, Bradford, Leeds, Huddersfield, Holmfirth, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.

City	Problem Type	Report Time
Batley	Internet	13 hours ago
Batley	Wi-fi	14 hours ago
Batley	Total Blackout	16 hours ago
Batley	Wi-fi	18 hours ago
Halifax	Internet	18 hours ago
Batley	Internet	19 hours ago

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

• 
  Matty Beswick (@bezzyboy88) reported 12 minutes ago from Leeds, England

  Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

• 
  Abdullah Mulla (@a8dullah_mulla) reported 14 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  inky-paper (@PaperInky) reported 15 minutes ago from Greetland, England

  @virginmedia I’m not a VM customer.

• 
  Guy Leech (@guyrleech) reported 17 minutes ago from Wakefield, England

  @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 22 minutes ago from Keighley, England

  @virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?

• 
  Padge 👌 (@AdamPagett3) reported 22 minutes ago from Wakefield, England

  @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

• 
  Sam Walker (@SamWalker03) reported 26 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 31 minutes ago from Keighley, England

  @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

• 
  Phil Turner (@philter66) reported 31 minutes ago from Leeds, England

  @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

• 
  Syd MC (@63Syd) reported 33 minutes ago from Huddersfield, England

  @virginmedia Logged in first time and no problems but since then I get this screen

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 34 minutes ago from Keighley, England

  @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

• 
  Guy Leech (@guyrleech) reported 44 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  Phil Turner (@philter66) reported 46 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  Dom Burch ⤴️ (@domburch) reported 47 minutes ago from Bradford, England

  @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

• 
  Padge 👌 (@AdamPagett3) reported 49 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

• 
  inky-paper (@PaperInky) reported 49 minutes ago from Greetland, England

  @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 50 minutes ago from Keighley, England

  @virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.

• 
  Jim Johnson (@jim_johnson24) reported 51 minutes ago from Shepley, England

  @virginmedia 7 days and still no @O2 resolution

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 59 minutes ago from Keighley, England

  @virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!

• 
  Sam Walker (@SamWalker03) reported 59 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy Williams 🇺🇦 (@CamberMan) reported 1 minute ago

  Call to @virginmedia to cancel & they transfer you between departments with zero customer service. DO NOT USE THIS COMPANY

• 
  Brexit Air Cargo Ltd (@jemmy_wood) reported 2 minutes ago

  @virginmedia 24 hours now of your 'customer services' via whatsapp and still nothing resolved...apart from answering the same questions over and over again. In the 'old days' 5 minutes on the phone would have been able to resolve things. #downgradeincustomerservices

• 
  Moseph Mellars (@stfcjoner1986) reported 2 minutes ago from Cardiff, Wales

  Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.

• 
  simon read (@simonnread) reported 3 minutes ago

  My ongoing #broadband problems with @virginmedia are continuing, with the service so inconsistent now it's virtually useless. Are there any broadband providers that can guarantee continuity of service?

• 
  Alan Oliver 🇺🇦 (@Alanol1) reported 5 minutes ago

  @simonnread @CashQuestions @virginmedia I’d be wary of BT. I had months of poor coverage even with boosters. Sky works a treat for me.

• 
  Tony Davies (@TonyTonydavies4) reported 6 minutes ago

  @virginmedia Can I DM you so I can give you my parent’s account details. I know his name began with an L……… not much help

• 
  Christina Relf (@Teens22) reported 7 minutes ago

  @simonnread @virginmedia A colleague of mine in Bracknell has just said her Virgin media broadband is down too.

• 
  Tesshan (@Tesshan8211) reported 8 minutes ago

  @virginmedia works being carried out on the line today. SMS about it sent yesterday. I work from home and I cannot even use Giffgaff as a hotspot. Working on the line there as well. No notice. You own both companies and this is ridiculous after the 48h+ outage from last week.

• 
  sallymunden (@sallymunden1) reported 9 minutes ago

  @virginmedia I do cad drawings and am unable to access the servers anymore. IT have mapped them which i am then able to work on but then am having problems when xrefs are remapped. They want to know if there is some sort of software protection solution is breaking the DNS resolution.

• 
  Steve Machell (@SteveStrategy) reported 12 minutes ago

  @virginmedia I’ve not been able to find where to talk to someone about this order/missing delivery. Rather than sending the link to your help page can you pls direct me on how I can find out what is happening with this order.