Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

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The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 03/05/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Huddersfield, Halifax, Batley, Leeds, Shipley, Bradford, Wakefield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Sowerby Bridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHuddersfield Internet
United KingdomHalifax Total Blackout
United KingdomBatley Internet
United KingdomHalifax Internet
United KingdomHuddersfield Internet
United KingdomHalifax Internet

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • Tally_G Talia Goodwin (@Tally_G) reported from Halifax, England

    @virginmedia customer of 14 years. Call regarding an offer online... this is for new customers and end up quoting £5 more a month than we paying now haha joke. Cancel the lot. Nowt for loyalty nowadays

  • SimpleBrummie Simon Price (@SimpleBrummie) reported from Leeds, England

    @virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)

  • Chris280479 Chris Hutton (@Chris280479) reported from Dewsbury, England

    @vmbusiness this service is pathetic been on hold for 45 minutes

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time

  • trickyr1 Richard Armistead (@trickyr1) reported from Leeds, England

    @virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.

  • Chris280479 Chris Hutton (@Chris280479) reported from Dewsbury, England

    Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The wifi still doesn't work. please can you confirm when this will be fixed

  • bfatchett Brendan Fatchett (@bfatchett) reported from Horbury, England

    @virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.

  • adamptr92 Adam Potter (@adamptr92) reported from Gildersome, England

    @virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2

  • Prossman Andy Prosser (@Prossman) reported from Huddersfield, England

    @virginmedia Not my issue. It’s @timmyjrobbo ‘s

  • revdjollyjohn John Rogers (@revdjollyjohn) reported from Leeds, England

    What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals

  • bfatchett Brendan Fatchett (@bfatchett) reported from Horbury, England

    @virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.

  • gdczuk57 George Danielczuk (@gdczuk57) reported from Bradford, England

    @virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out

  • Chris_a_Burden Chris Burden (@Chris_a_Burden) reported from Wakefield, England

    @virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed

  • spenrobertshaw spencer robertshaw (@spenrobertshaw) reported from Leeds, England

    @sirsimon2b @YODELhell @virginmedia Yodel are terrible

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider

  • sarahdavison88 sarah-louise davison (@sarahdavison88) reported from Huddersfield, England

    @virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EHOinExile Richard Short 🇬🇧🌍Get Vaccinated (@EHOinExile) reported

    @virginmedia Yes, done all that & made 3 successive complaints which you say were resolved, and weren't. I upgraded to 500megabit broadband in August last year, it's never gone above 100. Your customer services are an unfunny joke. I get passed from pillar to post and nothing gets resolved

  • alfiehopkin Alfie Hopkin (@alfiehopkin) reported

    @virginmedia Yep. Hub in modem mode. Everything wired through Cat. 6a. Same setup for months, only now having issues.

  • FranzKaynee FranzKayne 🤍 (@FranzKaynee) reported

    @virginmedia I’m telling you these issues now, Dino really have to post all this again? Can you not look at our internet and fix the issues? It even refer this to somebody who can?

  • zckcpr Zack Cooper (@zckcpr) reported

    @virginmedia I've just ran it again and it's found no issues. The agent didn't say what the issue was she just did something at her end which got the speed up to 115mb/s.

  • KarlTwist Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience

  • DobieNiki it'sonlyme (@DobieNiki) reported

    @virginmedia want to get your ****** service sorted out. Every couple of days we have no WiFi. Getting to the stage my hubby is using nearly all his allowance of virgin data and he does t even leave the house. Bloody joke!!!!!

  • EHOinExile Richard Short 🇬🇧🌍Get Vaccinated (@EHOinExile) reported

    @virginmedia Oh, please! You think I haven't gone through all that!? Please understand all you need to do is give me what I'm paying for, you're not. All I get from "customer service" is you insisting I am getting the service. What chance do I have when you just contract me at every turn

  • DavidRandles David Randles (@DavidRandles) reported

    @virginmedia Ran the test (through 4G!) A ‘network issue’, apparently. I’m aware of at least five other Virgin customers on my street having problems so it’s clearly a wider problem.

  • paulLUFC11 paul wilson (@paulLUFC11) reported

    @virginmedia Slow speed , losing connection to WiFi completely and this happens on all devices not just phones for example watching prime on tv signal will just go and picture just freezes

  • Leeanne63367115 Leeanne (@Leeanne63367115) reported

    @virginmedia If you dont provide the handsets, why do you offer them? Please explain, if you are encouraging a customer to upgrade