Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton, Elland and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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jordyn
(@jordynrosehtafc) reported
from
Huddersfield, England
Imagine my shock, our Virgin Media WiFi is down again
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia getting really fed up of my 200mbps super fast broadband that cannot play video on my Firestick. Getting 4-5 Mbps & loads of buffering. So soooooo slow #getmeoutofthis
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?
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Mike Robertson
(@Mikeyrob73) reported
from
Bingley, England
Hey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @carl_kears Have you ever tried speaking to your offshore team? Ask them a question outside their script and you’ve no chance. The last time I tried, 3 different people cut me off. Useless service.
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Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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Martin Chalk
(@mcchalk) reported
from
Bingley, England
@virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @Pulse984 It’s ok adhering to the compensation rules, but the insidious lack of service isn’t covered. A very frustrated customer with no internet yet again.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia getting sick of this now, got up this morning (25/08) no internet yet again. This is just a recurring problem, we are not getting a service and your overseas call centre is useless, how about a refund for lack of service every couple of weeks.
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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Mrs Emma Marsh
(@Emsie180) reported
from
Halifax, England
@virginmedia help please. I am unable to access my email due to possible spam (text rec from VM) but I am also unable to remember my security question and my date of the last bill so I'm stuck and cant reset my password. I've tried to ring but it cut off after 40mins...
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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Jade Bradfield
(@jadebradfield) reported
from
Bradford, England
Why does your internet connection always play up when you’ve got loads of work to do! 🤬 @virginmedia any connectivity issues going on in Bradford area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anton Haughey
(@antonhaughey) reported
@virginmedia Yes after waiting for another 40 mins yesterday I got speaking to someone and they said I would need to be in the house to do further checks. I arranged a call back for that evening but never received a call from anyone.
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Char💗
(@lovemyqsx) reported
@virginmedia Hi, how do I remove the WiFi boosters from my monthly tariff and return back to VM. These are doing nothing -my internet is still sh*t... There’s gotta be a issue underground. Also wishing to terminate my contract I have a month left will pay early!
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𝓙𝓮𝓼𝓼𝓣𝓻𝓸𝓾𝓫𝓵𝓮𝓶𝓪𝓴𝓮𝓻
(@XxLaticsGirlxX) reported
@virginmedia Still having issues
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Laa 🌹
(@_CharlotteRoseH) reported
@virginmedia Wow 2 days to respond, you couldn't offer me the deal I wanted so have gone with O2. You have the worst customer service experience ever
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scotch pete!
(@pbeaton83) reported
@virginmedia Never said you did, just don’t understand why you would do it when we’re in lockdown and most of the area work from home and need internet?
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Peter Nolan
(@peterjnola) reported
@virginmedia I have been Mia-sold a product by you. Sent complaint on 12th Nov and asked for acknowledgment 3 times since which I haven’t received. I’ve asked CISAS for advise on what to do next. Can you get someone to engage with me urgently. C-12112015
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Michael Snasdell
(@MichaelSnasdell) reported
@niamha_x @virginmedia Second time in a week now. Not good at all, especially as its an all day issue. Thankfully I have a back up for some of it, but what's the point in having a smart house, with no WiFi. Thank heavens for @EE 5G keeping me online for work!
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Michael
(@Michael_Hartt) reported
@virginmedia Amazing. Virgin Media broadband service was fixed y'day afternoon and now another outage in my area #NW6 #WestHampstead #WHampstead, not fixed until tonight. Fourth day in a week with no broadband. How can @virginmedia see this as reasonable?
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Claire
(@Hughesy79) reported
@virginmedia I’m on here because I’m sick of calling that number with no resolution. Apart from complaining, how else do I escalate my issues?
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Louise Liebenberg
(@ledt_liebenberg) reported
@virginmedia I have called your help line three times this morning. Every single time, I’m on hold for ages with the phone ringing before it ultimately cuts off. What does it take to speak to an actual human being?