Virgin Media Outage Report in Cleckheaton, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Heckmondwike, Halifax, Sowerby Bridge, Huddersfield, Bradford, Leeds, Wakefield, Yeadon, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Total Blackout | |
| Batley |
TV | |
| Heckmondwike |
Internet | |
| Batley |
Internet | |
| Halifax |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Vicky Szulist
(@vickyszulist) reported
from
Brighouse, England
Nothing happens for days then today- a shooting in Brighouse; a large brown cow coming in the opposite direction on my walk through Bradley Woods; my dad being visited by a nurse in full PPE followed by a call from his neighbour to check he is ok and finally virgin media is down
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stephen
(@StephenAdams79) reported
from
Dewsbury, England
@virginmedia you are shit.
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CG88
(@Cgrundy88) reported
from
Huddersfield, England
@virginmedia hi, my 100mb connection keeps dropping out randomly. There is no set time or set amount of times but it does it every day, usually 3 to 6 times a day. I have reset the hub and it makes no difference. What can I do before I cancel the contract. Please help
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Sameer
(@sameer_shxh) reported
from
Leeds, England
@kylemaguire93 Virgin media outage across the whole of UK 😂
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Girish Solanki
(@girishsolanki) reported
from
Leeds, England
@SureshChohan @virginmedia No phone line either , and internet is still down
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@virginmedia Always intermittent! Typical when 2 mobile contracts have come out today, and no tv service either.
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Ralph Berry is Distanced🌹🚃
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia No access to your phones Broadband down non internet in Shipley . What's the update Work from home thing..sort of matters
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Aaron
(@Logical1966) reported
from
Keighley, England
@virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬
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Richard Hizzard
(@Hizz67) reported
from
Halifax, England
@virginmedia 50 minutes wasted hold time only to be cut off twice. Your so called live chat line is anything but. Poor, poor, poor. You sure make it hard to leave
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Chris Gibbs
(@ChrisGibbs9973) reported
from
Wakefield, England
Umpteen time @virginmedia and to top it off your pointless app can't even shed any light on the subject. I realise that times are difficult but you can't even watch free TV once you lot go down. I never get a rebate and I'm quite pissed off again. You seem to be able to connect
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Ben Larkin
(@BennyLarks) reported
from
Wakefield, England
@haseeb1986 I did not laugh... quite liked the idea. And was a victim of this stupid virgin media thing last night!
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Paul
(@0ssettTerrier) reported
from
Ossett, England
@Mr_Mark_Taylor @virginmedia Can't remember the exact times but it was definitely in the evening (peak time). It was an engineer who told one of my neighbours what the issue was. Virgin wouldn't admit to it though.
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia I had 3 connected no problem. It started when you sent me a new hub. The passwords and everything are there it just wont let me connect. Amazon are looking into it further for me but thought I'd check with you too. Thank.
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Yamu Matarr
(@yamu06) reported
from
Leeds, England
@virginmedia. What's happening to the WiFi. Its not working. Reboot twice and still nothing. No info on the app. #virginmedia
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James lyttle
(@Jameslyttle9) reported
from
Dewsbury, England
@diskin182 @virginmedia Reception is shit here on 4g, wish I’d saved some of them magazines now 😂
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Ryan HTAFC ⭐️⭐️⭐️
(@Wormdogg) reported
from
Kirkburton, England
Finally got an appointment for a @virginmedia engineer to visit today between 08:00-12:00. What a surprise, no show and no call to explain why they aren’t coming/turning up late. Best part of 2 weeks with an intermittent service now I’d unacceptable.
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
Looks like Virgin Media internet is down UK-wide. And Animal Crossing won't play ball with my phone tethering to visit a friend's island. Guess it's time for a bath until this is fixed.
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Tom Chittenden
(@tjchitt86) reported
from
Huddersfield, England
@virginmedia you incorrectly disconnected my broadband on Thursday and said it would be reconnected within 24 hours. Its now the end of Tuesday and we're still without Internet. My wife needs Internet to work from home. Please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Poppy (she/her)
(@Poppy71558937) reported
@virginmedia how do I actually get through to a person and not a robot or multie choice menu? This is an issue with my broadband and the VPN I need for working at home
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this
(@this25974057) reported
@virginmedia @O2 Shame your customer service is so appalling. Charging cancellation fees when people move into a property outside of your network? Wow, seems like you need to improve your network coverage to 100% of the country or you need to review your policy of trying to rob poor families!
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Boz
(@_x864) reported
@virginmedia This 'service' is utterly, totally rubbish. I need someone to call me and talk to. Not endless, pointless texts with yes or no - A, B, C, answers. And having to explain things over and over via what seems like auto-response texts. You really are having a laugh.
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this
(@this25974057) reported
@virginmedia Shame your customer service is so appalling. Charging cancellation fees when people move into a property outside of your network? Wow, seems like you need to improve your network coverage to 100% of the country or you need to review your policy of trying to rob poor families!
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Stephen Neal
(@Stephen_Neal) reported
@virginmedia Thanks - yes it's now showing the issue again, as it was yesterday afternoon when I reported it the first time. Then the web page reverted to showing no fault this morning, whereupon I re-reported and the page then updated again...
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AK
(@AK271) reported
@virginmedia I've had them unlocked straight away previously. Its not acceptable not to have access to email without any explanation. I would have thought there would be urgency in resolving but my eyes are being opened to the level of customer service. Which is a shame after all these years
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Stuart Macey
(@stuartmacey) reported
@virginmedia Yesterday but I first called last Friday. I was promised a call back with an update but this has still not happened. This is extremely poor, I do not have a direct contact with anyone to speak to so if o call back I get stuck in a constant loop. I just want someone to own this.
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Ricky
(@Ric__kay) reported
@virginmedia @O2 You dont quote a VM customer of 20+ years a price and deal and then say oh no you cant have it after deal is done. Look at the livechat with 'Bry' around 10am my post code is hp2 7pl and number 143
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Stephen Neal
(@Stephen_Neal) reported
@virginmedia Fix estimate has now increased from 6pm yesterday, then 12 noon today, to now 6pm today... Fingers crossed.
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paul
(@stanzo08) reported
@virginmedia yet again absolutely shocking service, want your money but will not rectify issues and call handlers put the phone down on you #stayclear