Virgin Media Outage Report in Cleckheaton, Kirklees, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Bradford, Dewsbury, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Wi-fi | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
-
Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
-
Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
-
dave brown
(@davebrown1606) reported
from
Mirfield, England
@virginmobile @virginmedia Possibly the worst experience and customer service buying a new phone!! Thanks for nothing!
-
mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia watch yourself people just found out virgin have been charging me for kids tv for last 6 months ....not bad considering my kids are are 18 and 24 .so just check your bills because they re fraudulently adding things to my contract without authorisation #fraud
-
mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia It gets better and better .now I’ve to waste more time going over the same issues
-
Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
-
mathew duffy
(@duffy_mathew) reported
from
Rothwell, England
@virginmedia I run the test on the link and it’s showing no issues, but we don’t receive WiFi in half the rooms in our house including the rooms adjacent to where the WiFi box is! I was calling to request the free boosters but I am not willing to ring back up and be on hold again all night
-
James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
-
Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!
-
Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this
-
Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
-
Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough
-
Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia And this is how you can get away with blue murder because it not consecutive interruptions but in my case it was in September and you move the parameters to suite your statistics even when I complained that my entire weekend with out internet and limited tv service
-
Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You expect me to pay £70+ per month on the dot or you’ll cut me off... if I complain about lack of internet and tv people at virgin media drag their backsides not to help or compensate us customers when it goes horribly wrong but you’ll demand to be paid in full every month !!
-
Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Which was lies on the onset I was on the phone at one point 5 hours of calls was made by me call virgin media customer service.... no one offered a call back once!
-
Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.
-
Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough
-
Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The issue is something non your side, I have been told it will be fixed by Friday since mid may... The internet connection drops and the router gets stuck in a reboot loop. Your tech support dosen't seem to care
-
mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia I have already spoke to a manager about the issue and refused the offer of half the over payments returned .on principle if the whole overpayments is returned then the matter will be closed
-
Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The agent that I spoke to advised me that there is a SNR issue and it has been ongoing since 24th may. I think the 99.96% reliability you are quoting is a little bit of a lie!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sean Morris
(@Sean_Morris2) reported
@virginmedia Yes I have after this money has been taken out and left me with nothing to live on. I would like to cancel my services!
-
matilde tomat
(@luvi_t) reported
@virginmedia Yes, there are... but it's a CONSTANT... it's a pain to be a tutor / mentor supporting people online and the service being so so so bad.
-
Ryan Littlewood
(@Ryyymann) reported
@virginmedia I only ever used the Ethernet cable plugged directly into a games console. On the games console WiFi speeds are roughly 10mbps download, sometimes as low as 2mbps, with an Ethernet it’s 100+. Which shows something is stopping a strong wifi signal throughout.
-
Tamsin Minton
(@TamsinMinton) reported
@virginmedia Hi Virgin, customer service was not very helpful. Luckily though other routes worked and it’s now sorted.
-
JoeFisherrrrrrr
(@Jo3Fisherrrrr) reported
@virginmedia Not good enough! Can you tell me if I am eligible to cancel my agreement and go elsewhere? Already fed up of your crap
-
Si458
(@si458) reported
@virginmedia who do we speak to about moving our services to a brand new built house which has no virgin cables installed but virgin cables down the street? Also no postal address yet assigned by royal mail
-
JoMars
(@atetoomanymars) reported
@Jo3Fisherrrrr @virginmedia Same in BB1 area Had to come into the office and colleague done the same as hers is down too.
-
Matt Walker🔰🇺🇦 #StandWithUkraine
(@twalksy) reported
@virginmedia Yes, I checked the status on my phone app and it says there are issues in my area. Seems a bit better now but spent the first few hours of my working day reconnecting. Not ideal when busy but thanks for contacting.
-
Chinny
(@davisoufc1) reported
@virginmedia I am absolutely getting pissed off at the lack of customer service, empathy and I am STILL unable to access my Virgin media or mobile from my Chromebook, when trying to phone customer services, no one picks up? on my Chromebook, I get Error 400 and Oops,
-
Rik Parr
(@rikstaparr) reported
The worst customer service I’ve ever had to endure. #virginmedia 2 hour WhatsApp dialogue, no call back as arranged, complaints form that resets when submitted, and finally 2 mis-sold contracts, now being charged 50% more than when I started!