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Virgin Media Outage Report in Cleckheaton, Kirklees, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Cleckheaton come from postal codes BD19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Wakefield, Bradford, Leeds, Batley, Huddersfield, Holmfirth, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Halifax Wi-fi 18 hours ago
Wakefield TV 18 hours ago
Bradford Wi-fi 23 hours ago
Halifax Total Blackout 1 day ago
Leeds Wi-fi 1 day ago
Halifax Wi-fi 1 day ago

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • PatsyT31
    PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!

  • Bevster
    Bev Naylor (@Bevster) reported from Wibsey, England

    @virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in

  • KatShipley_
    Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’

  • DClark_Bland
    Daniel Clark-Bland (@DClark_Bland) reported from Leeds, England

    Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!

  • kelechi_okegbe
    Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England

    @virginmedia I have no Internet at home since Saturday. Please help

  • CraigLUFC77
    Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time

  • cheftonymulgrew
    Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England

    @SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers

  • KatShipley_
    Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?

  • KatShipley_
    Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics

  • beccaAjones
    Becky Williams (@beccaAjones) reported from Gildersome, England

    @JonesMartyn @virginmedia It’s crap 💩

  • Gingernuts73
    Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️ (@Gingernuts73) reported from Huddersfield, England

    Is there an issue with @virginmedia in Huddersfield today?

  • urbancool
    Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely

  • KatShipley_
    Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont

  • CraigLUFC77
    Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh

  • CLane_89
    Chris (@CLane_89) reported from Thornton, England

    Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!

  • CraigLUFC77
    Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out

  • KatShipley_
    Katharine Shipley (@KatShipley_) reported from Leeds, England

    The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?

  • hannahiscontent
    Hannah Mason (@hannahiscontent) reported from Huddersfield, England

    @virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.

  • KatShipley_
    Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi

  • RoseyMacdoo
    Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England

    @virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nealmg1
    Neal Gibson (@nealmg1) reported

    @virginmedia Hang on BREAKING NEWS: 128GB isn’t available. What an utter shambles your sales department is.

  • smthnwstrn
    smthnwstrn (@smthnwstrn) reported

    @virginmedia We have been totally #letdown. WiFi is so terrible, we have to tether off our phones to watch anything on catch-up! What are we paying £77.50pcm for?! I am currently not home until tomorrow evening but I will be available for web chat almost anytime after that #wasteofmoney

  • 720polyshot
    666unholyshot (@720polyshot) reported

    @virginmedia also why does my wifi randomly just cut out for hours on end and come back on with no explanation at least thrice every month

  • GillW1220
    Gill White (@GillW1220) reported

    @virginmedia Yes, there are no local issues reported

  • mason1980
    Craig Mason (@mason1980) reported

    @virginmedia O no not blackmailing just a compromise, but that is not happening fair enough , contacted ICO and the customer involved so all good

  • mason1980
    Craig Mason (@mason1980) reported

    @virginmedia Yes , but are not taking it seriously, told them to cancel my contract with no charge or will take it further informing tge customer who contract I have , but says they can't and the email wrong contract is quiet a common mistake 😮

  • burythecastle47
    Em 🧛🏻 (@burythecastle47) reported

    @virginmedia It says everything is fine. But it’s not fine! Restarted the router and everything and it’s still not working properly

  • IAMSTUART
    Stuart Gardener (@IAMSTUART) reported

    @virginmedia One of your vans (YT20 UMV) hit my girlfriend’s car *hard* outside Moorfields Eye hospital last week and then drove off. No response from customer service email. Massive dent in her wheel and cracked suspension on the other side. She now can’t drive for work. Help!

  • LeeCulleton69
    Lee (@LeeCulleton69) reported

    @virginmedia Not recognizing my username/password and a 3rd party email app i use is say there is a problem with a sever for incoming mail.

  • dammers1981
    Dammers/Damo/Damien (@dammers1981) reported

    @virginmedia Oh how confusing. I sacked it off. Thanks for trying to help