Virgin Media Outage Report in Cleckheaton, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Batley, Leeds, Huddersfield, Shipley, Wakefield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Bradford |
||
| Batley |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia Down again
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
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Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia
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Alyson Fisher
(@diamondfan25) reported
from
Huddersfield, England
@virginmedia Got a letter from a debt company saying we owe you £329 & your not even our internet/BB/phone/tv provider! Rang numerous time & been hung up on or we can’t proceed because we need your password, DONT HAVE A DAMN PASSWORD BECAUSE WE DONT HAVE AN ACCOUNT!!
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Aimee
(@aimeereynoIds) reported
from
Leeds, England
@virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic
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Danny Bennett
(@DannyJBennett) reported
from
Gildersome, England
@virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .
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Alyson Fisher
(@diamondfan25) reported
from
Huddersfield, England
@richardbranson @virginmedia never had an account with yourselves yet we have received a debt agency letter & bill saying we owe you money we have been with @SkyUK for nearly 10 yrs ADVISE ASAP
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Joe B
(@JosephB15549606) reported
from
Bradford, England
@virginmedia your broadband is so bad it’s ten time worse than Covid 19
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.
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Sunny The Desh Pope
(@DeshPope) reported
from
Bradford, England
@virginmedia yooo anybody able to help me with is WiFi? It’s all just gone down
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia shite service again, no internet since 11:50, supposedly no issues in area.
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!
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The Town Crier ☝🏻
(@TheTownCryer1) reported
from
Wakefield, England
@virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gazza
(@gazzasw11) reported
@Davidbr55025958 @NOT_leftwaffe Not watched a game all year because of the kneeling crap, we cancelled sports package with virgin media. Can’t watch it and definitely will not pay for it.
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Sarah J
(@coldplay_sarah) reported
@virginmedia I've got thru to some Robot. I put 'cancel' but this is from my phone. I haven't got my dad's phone. I can't see my dad due to Covid.
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dd82
(@paddybrown82) reported
@virginmedia I can't get through to your number I was on hold for 50 minutes and hung up as it was costing me 55p a minute to be ignored by you!!! How am I expected to work tomorrow without any internet..this is a complete shambles I just want to talk to someone who can help!!!
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Bob Livermore
(@prioutlaw118) reported
So how long does it take @virginmedia to respond to a complaint made via their own website? 11 days so far, not holding my breath tbh....
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Goutam
(@Goutam54206511) reported
@virginmedia @BBCWatchdog Breach duty of care and still collecting money regularly on evey month without addressing the issues last 2 years - why taking payment happening on time without addressing the issue @virginmedia
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sam ✨
(@sambrady96) reported
@virginmedia Hi our has been on and off all day in Warrington, was wondering if there’s an issue in the area or just ours individually?
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Goutam
(@Goutam54206511) reported
@virginmedia Virgin reply Hi,Thanks for taking the time to contact us. We’re just writing to let you know that we’ve received your letter regarding the recent problems you’ve had.First, we'll look into your complaint and try to get back to you with our findings and a resolution as quickly as
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!
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Catherine Austin
(@PowersCat) reported
@virginmedia Told it was an issue in the area. This was before the 10th December. We were not given a new appointment time or a call back
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Catherine Austin
(@PowersCat) reported
@virginmedia Checked all cable connections, rebooted & factory reset the hub over 5 times since Friday. Keeps saying broadband connection issue. Issues since November not resolved by new hub & you cancelled my engineer apppintment via text