Virgin Media Outage Report in Cleckheaton, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Batley, Huddersfield, Leeds, Dewsbury, Heckmondwike, Liversedge, Mirfield, Wakefield, Ossett, Cleckheaton, Guiseley, Sowerby Bridge and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Wi-fi | |
| Bradford |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Talia Goodwin
(@Tally_G) reported
from
Halifax, England
@virginmedia customer of 14 years. Call regarding an offer online... this is for new customers and end up quoting £5 more a month than we paying now haha joke. Cancel the lot. Nowt for loyalty nowadays
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
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Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
@vmbusiness this service is pathetic been on hold for 45 minutes
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The wifi still doesn't work. please can you confirm when this will be fixed
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time
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Andy Prosser
(@Prossman) reported
from
Huddersfield, England
@virginmedia Not my issue. It’s @timmyjrobbo ‘s
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider
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Richard Armistead
(@trickyr1) reported
from
Leeds, England
@virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Horner
(@MakeItBetterUK) reported
@virginmedia My very elderly and vulnerable grandparents' phone is not working. It has been an intermittent fault for years. Every few weeks they will not be able to receive calls for the day, the phone would just appear engaged.
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Duane
(@Duane01925469) reported
@virginmedia A week, a week, just think about it…… it’s utterly ridiculous. The customer service is shocking, not even an attempt to do anything. You’ll be counter charged for every day that it’s off. Never known anything like it, in 10 years with sky not once had an issue like this!
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Dr Megan Mansworth
(@meganmansworth) reported
Shocking service from @virginmedia who I need to talk to about an incorrect bill. Never put me through to an webchat agent, promise a reply to emails in 28 DAYS(!), and hung up on me instead of putting me through to the payments team after an hour long wait this morning!!
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James Gordon
(@JG_CTXEng) reported
@virginmedia My broadband is down. Please advise as to when this will be fixed. Any updates would be helpful. Whilst I called Virgin and they said there is a problem, they had no idea what it is. Your webpage still suggests all is fine which is very frustrating.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
@virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.
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Dr Megan Mansworth
(@meganmansworth) reported
@virginmedia But anyway: how can I actually speak to someone about my problem? Can you give me a direct number for Payments and Services perhaps since i was never put through?
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Dr Megan Mansworth
(@meganmansworth) reported
@virginmedia In answer to your question the email responses is your auto-reply promising a response in 28 days.... disappointing that @virginmedia seem to only fulfil basic minimal legal responsibilities rather than any sense of basic customer service
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Petek782 🇫🇷 + 🇬🇧 love 🇪🇺 🐝 🌸
(@petek_78) reported
@virginmedia Of course, Virgin Media can do no wrong. Pathetic customer service.
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Liv
(@Livbet) reported
@virginmedia Has made no difference. There is definitely an issue because it often takes an age to load FB responses, or like atm won't load them at all.
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Vinny Hanratty
(@vincehanratty) reported
@virginmedia Can never get through to your team it’s impossible