Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

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The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 02/23/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Leeds, Wakefield, Huddersfield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Sowerby Bridge.

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City Problem Type Report Time
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBradford Internet

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer

  • ella_makes El x (@ella_makes) reported from Halifax, England

    @virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.

  • AlisonFisher2 Alison Fisher (@AlisonFisher2) reported from Meltham, England

    @virginmedia It says no problem in this area ....

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.

  • organised Shay (@organised) reported from Wakefield, England

    @daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.

  • karls2121 Karla (@karls2121) reported from Leeds, England

    Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!

  • AlisonFisher2 Alison Fisher (@AlisonFisher2) reported from Meltham, England

    @virginmedia Can’t get it to recognise my email address... and I can’t remember login. Postcode is HD95JT

  • afallenknight17 Noah Wilde (@afallenknight17) reported from Bradford, England

    Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?

  • gemma_houlston Gemma Houlston (@gemma_houlston) reported from Wibsey, England

    @virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡

  • petershaw1984 peter shaw (@petershaw1984) reported from Dewsbury, England

    @virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t

  • LewisH90 Lewis H (@LewisH90) reported from Darton, England

    Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t

  • ella_makes El x (@ella_makes) reported from Halifax, England

    @virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice

  • MichaelDHam Michael Ham (@MichaelDHam) reported from Halifax, England

    @virginmedia no broadband available in HX3...is there an issue?

  • PenningtonJ1978 Jamie Pennington (@PenningtonJ1978) reported from Rothwell, England

    @virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jack7232 jackwillistv (@jack7232) reported

    @virginmedia just want to say your customer service from Mohammed this evening was so poor this evening. I was phone up to ask about bill credit didn’t have a clue what I was talking about and try to transfer me through to a team that wasn’t there. 1 of 2

  • help2593 Help2593 (@help2593) reported

    @virginmedia when is the problem in Newtownabbey BT37 going to be fixed? It's been 24 hours. I'm losing out on wages from a job here. Not happy at all.

  • gishank Lawrence (@gishank) reported

    @virginmedia Absolutely abysmal customer service. Treat their long-term customers absolutely appallingly. Still waiting over 5 weeks for someone to actually talk to me regarding me complaint.

  • barbjungr Barb Jungr (@barbjungr) reported

    @virginmedia Yes. I am happy to. I spoke at length in November to customer service and they had promised to reduce a bill accordingly. Never happened. I need an engineer to deal with issues. Can’t access one. Can’t get through to anyone. Need help with signal fluctuation. Need better hub.

  • StepherzM Stepherz (@StepherzM) reported

    @virginmedia Just downloaded and scanned, still saying there are zero issues

  • TazAles Chris Tazewell (@TazAles) reported

    @LukeHarby @virginmedia Yes. Both 2.4GHz and 5GHz work over a range of channels. 2.4 is a narrow range so can be very congested. Most of your neighbours will have theirs set on channel 6 so you may be able to change yours to a less congested channel. Your 5GHz network is probably ok

  • CiaraRiddell Ciara (@CiaraRiddell) reported

    @virginmedia still no service around Bt37. No comms. No explanation just moving times of when fixed. Several of our elderly neighbours without service/connection during lockdown! No TV at weekend @lockdownmisery no info.

  • francheesee Marcus Francheesee (@francheesee) reported

    @virginmedia No message option any more..? why does wifi keep going down?..

  • sarmar3105 Sarah Barrett (@sarmar3105) reported

    @virginmedia disgusting customer service my husband was on chat with you for well over an hour and you cut us off! We are 100% leaving your company your Internet is shocking and we pay for maximum but get minimum! #sky

  • mcfc2020 Urt mcfc boy (@mcfc2020) reported

    @virginmedia do u actually want to fix your Internet keep crashing every 3 mins go and come back been like that all day