Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

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The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 11/22/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Holmfirth, Batley, Dewsbury, Leeds, Cleckheaton, Elland, Wakefield and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalifax Phone
United KingdomBradford Total Blackout
United KingdomBradford Internet
United KingdomHolmfirth TV
United KingdomBatley Internet
United KingdomBradford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • Victori54706021 Victoria Louise (@Victori54706021) reported from Meltham, England

    @virginmedia what's happening with wifi at HD9 4 postcode? Its intermittent, keeps dropping off, logged in and it says no faults, reset router but it's still happening, i need it to work from home and its causing issues.

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • ashleyhirst15 Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • ashleyhirst15 Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

  • Laney322 Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, England

    Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia

  • emma76history Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England

    @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

  • fastnodeceo Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

  • jamiewhalley87 Jamie Whalley (@jamiewhalley87) reported from Wakefield, England

    @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • Gstraitz Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

  • MissModette ★ Kay ★ (@MissModette) reported from Leeds, England

    @RestartCarl @virginmedia BT are just as bad.

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • ScampyFryNinja Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JojoLeMo Jojo Monk (@JojoLeMo) reported

    @virginmedia Slow speed when on top speeds, telephoned to request a new hub as this is 5 years old & informed it would be sent out only to now be told we can’t have one. Also requested a booster that was free now told it’s chargeable.2 different staff 2 different information given.22yrs loyal

  • OfficialJayDizz Jay (@OfficialJayDizz) reported

    @virginmedia Please can you tell me how to contact a UK based customer service? I've explained my situation to 5 different foreign agents and none have them have understood. I've been transfered from pillar to post and my query is still not sorted after 2 hours

  • MoreNonsense_ More Nonsense (@MoreNonsense_) reported

    @virginmedia broadband been down since Friday. Support number and online chat doesn’t work. I’ve cancelled my direct debit and will talk to you soon. If you have the number for #Sky that would be great.

  • gajarlove Evelyn Love-Gajardo (@gajarlove) reported

    @virginmedia It's coming up as having no issues but they haven't been able to make or receive calls since yesterday.

  • Beechside Jonesy (@Beechside) reported

    @virginmedia You’re up against it running this feed I’m afraid, your customer service is the worst I’ve come across for years

  • DeeDawggx DeeDawgg (@DeeDawggx) reported

    @virginmedia Yes. Tried everything. It's an issue with the signal. When the engineer installed it, he never covered the wires outside which were previously covered, I think its that but it needs sorted ASAP.

  • appccessible Kevin (@appccessible) reported

    @virginmedia That's not right. On a standard UK socket the width of it prevents a lot of other things being plugged in. Better design would have prevented that problem.

  • CamelRoberts Paul Roberts (@CamelRoberts) reported

    @virginmedia Surprise surprise cut off again, are your call centres using the new Fibre network phones?

  • CamelRoberts Paul Roberts (@CamelRoberts) reported

    @virginmedia Surprisingly that’s the number I rang when you rudely cut me off. Awful service

  • PriyaShahxx Priya Shah (@PriyaShahxx) reported

    @virginmedia ive called 3 times this morning alone and been transferred to 4 departments, with no update and on hold for 2hours. How hard is it to raise a complaint