Virgin Media Outage Report in Cleckheaton, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Huddersfield, Batley, Wakefield, Dewsbury, Bradford, Heckmondwike, Sowerby Bridge, Yeadon, Cleckheaton, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Huddersfield |
Wi-fi | |
| Batley |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
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peter shaw
(@petershaw1984) reported
from
Dewsbury, England
@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
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Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?
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James Brook Photography
(@jaymzzb) reported
from
Brighouse, England
@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
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Shay
(@organised) reported
from
Wakefield, England
@daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.
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Jamie Pennington
(@PenningtonJ1978) reported
from
Rothwell, England
@virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Clark
(@Ray_Lennox) reported
@virginmedia No service at all wired or WiFi, over 24 hours, phone support tragic, won’t send an engineer, can’t advise why I have no service. Awful
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beefcake jesus
(@HisHolyLord) reported
@LeRef5 @melindiscott If they use virgin media, possibly. Other network providers like openreach provide infrastructure for lots of different ISPs. But with the infrastructure in place, and as long as an area is served, it would be trivial to change providers.
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YorkshireWolf
(@leodis74) reported
@virginmedia That's your response? That's it. I'll just keep sharing this everyday you absolute bunch of cowboys. Call and well reimburse the charge. You do know you've never tried to collect the kit before? You stated there would be a charge if kit isn't returned. Process of complaint?
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James Harrison
(@JNH77) reported
@virginmedia I rang them 14 times yesterday (while working) and haven’t been able to speak to a manager. The line quality of your offshore call centres is horrific. Managers are too busy to discuss my issue. I have zero appetite to ring or engage with VM further. Cancelling my direct debit
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Charles EseneGP
(@DrCharlesEsene) reported
@virginmedia Its day 14. No Internet in my house. Virgin are not doing anything to resolve it. This is appaling service. Each Customer service agent promises to resolve the case then call you back. They disappear into thing air! Shocking
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Rosie Trowsdale
(@mrstrowsdale) reported
@virginmedia They want to CHARGE me for a new remote! I don’t think so! Less than 2 months old and it stops working. Nothing but issues since joining virgin. What a complete con
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Colin Bailey
(@Colin__Bailey) reported
@virginmedia An update as requested. Two different engineers came yesterday but still not able to fix the problem. Sounds like the under street cable box needs a part which they dont have. So still in limbo and not sure when they can come back to fix.
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YorkshireWolf
(@leodis74) reported
@virginmedia I shouldn't have to call up and waste another 30 mins plus of my time. I've already called and get nowhere with your customer teams I would appreciate a DM and someone making more of an effort. You have illegally taken money without giving me chance to hand equipment back.
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James Harrison
(@JNH77) reported
@virginmedia I just want someone to call me. Why is it so difficult? I’ve emailed your CEO now because this is the worst customer experience I’ve ever encountered. Utterly dreadful. Hopefully Mr Schueler doesn’t lie about calling me like Amanda the manager did
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Amy Anderson
(@Amy_Anderson86) reported
@virginmedia Why do they keep making appointments with me then for no one to show? 2 days in a row where they promise someone will be out, in writing on WhatsApp and again no show?! Apparently I have appointment again today but I won't hold my breath! 11days with total loss of service