Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Bradford, Leeds, Cleckheaton, Elland, Wakefield, Dewsbury and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Halifax |
Wi-fi | |
| Halifax |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
TV |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia watch yourself people just found out virgin have been charging me for kids tv for last 6 months ....not bad considering my kids are are 18 and 24 .so just check your bills because they re fraudulently adding things to my contract without authorisation #fraud
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The issue is something non your side, I have been told it will be fixed by Friday since mid may... The internet connection drops and the router gets stuck in a reboot loop. Your tech support dosen't seem to care
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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dave brown
(@davebrown1606) reported
from
Mirfield, England
@virginmobile @virginmedia Possibly the worst experience and customer service buying a new phone!! Thanks for nothing!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia It gets better and better .now I’ve to waste more time going over the same issues
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The agent that I spoke to advised me that there is a SNR issue and it has been ongoing since 24th may. I think the 99.96% reliability you are quoting is a little bit of a lie!
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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mathew duffy
(@duffy_mathew) reported
from
Rothwell, England
@virginmedia I run the test on the link and it’s showing no issues, but we don’t receive WiFi in half the rooms in our house including the rooms adjacent to where the WiFi box is! I was calling to request the free boosters but I am not willing to ring back up and be on hold again all night
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia I have already spoke to a manager about the issue and refused the offer of half the over payments returned .on principle if the whole overpayments is returned then the matter will be closed
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wigangooner
(@WiganGman) reported
@virginmedia I got a call today from one of your team, they offered me a new contract stating it’s a fixed price contract, yet the contract documents say that the price might rise during the time. Is that the case? Do I need to call to cancel? This seems a bit shady to be honest!
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia Tell me why it's a security issue for me to DM you that issue but not a security issue for me to tweet that information? Because it contains personal information about where I live
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Jitse Niesen
(@jitseniesen) reported
@virginmedia After testing connection: "Looks like there are issues in your postcode affecting your services There’s a broadband issue in your area and our technicians are on the case to fix things. Check back here at any time for updates." I'd have hoped for more info after 2 days.
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#2026🇨🇩
(@notroon_) reported
.@virginmedia why am I using my own data inside my own ******* house you imbeciles. Your wifi is so ****. Sort it ******** out you useless bastards
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Peter White
(@1Petewhite) reported
@virginmedia Blimey only taken 2 months and 3 days to sort the phone adapter out... plus not telling me the day to change over to VOIP system which was the old phone was cut off today .. It seems virgin media needs up its customer service preformance. I have sent an email to your CEO .
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Wesley
(@fbiwesley) reported
@virginmedia what do I need to do for you to cancel my contract? Tired of performance issues… I’m missing @selecaoportugal’s game due to fault. There’s no clear way to contact you nor get it solved… just want to cut ties and move to @toobbroadband
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Pete
(@peetyf) reported
@virginmedia They've cancelled it. I got a message; Hi, we've cancelled your technician as it's a network problem that's affecting your area. We'll update you when it's fixed. Sorry for the inconvenience. Mum picked phone up and dial tone was back
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Jordan 🏳️🌈
(@jenewland1999) reported
@VirginMedia were supposed to be sending out an engineer today to switch my broadband on after I moved house. Instead, they royally screwed up so badly I have no idea when or if I'm ever going to get internet. 😔😡 According to their app, I'm not even a customer anymore, WTAF!
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Unwanted Life
(@UnwantedLife_Me) reported
You realise a problem that should have only taken 5 minutes to report, and then 48 hours to action, would have been done by now if just one person in the dozens of people at @virginmedia I've spoken to about this, could just do one simple task. Why is your company so bad at this?
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BLAZZIN #LYFE 💯🥤🥷🏻
(@blazzin25) reported
@O2 have got the shittest signal ever and @virginmedia have got the shittest internet connection and both joining together have made it just one big massive pile of ****.. 🫠