Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Batley, Huddersfield, Dewsbury, Leeds, Keighley, Cleckheaton, Shipley, Wakefield, Liversedge, Pudsey, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Bradford |
Wi-fi | |
| Halifax |
Internet | |
| Batley |
TV | |
| Halifax |
Internet | |
| Halifax |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Richard Hizzard
(@Hizz67) reported
from
Halifax, England
@virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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Richard Hizzard
(@Hizz67) reported
from
Greetland, England
I now have more than16 hours wasted with @virginmedia trying to contact them to resolve an issue. Beggars belief how bad they are when the fault is on their part. Best I cancel contract as clearly not delivering their part 🤬
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia I have no Internet at home since Saturday. Please help
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Bear
(@Bear_of_Truth) reported
@virginmedia Appalling experience… and still no resolution. Your phone staff do not have the tools to be able to fix the issues. They can only make notes ont he account. How can I escalate this and avoid paying a huge bill I didn’t agree to?
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Orla Harrington-Browne
(@orlabrowne) reported
@virginmedia I have. WhatsApp was not able to help me. I finally got through to human on the phone but it has been a ridiculous experience. Shocking service
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Ali
(@TheLionCaresNot) reported
@jsquires1990 @virginmedia Not that I've ever noticed whilst running it, would only be as much interference as you would expect from a neighbours wifi signal entering your homes airspace
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Alex Kidd
(@vw_kid) reported
@virginmedia I’ve been told it won’t as it hasn’t been recorded on my account even though other customer service advisors have to me it had been prior 😡😡 so what happens now
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🌈Ross Williams🌈
(@_RossWilliams79) reported
@virginmedia Thank you. I can't help but feel the points raised about inability to contact you and not listening to the customer are conveniently forgotten though.
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Kevin Widdop
(@KWiddopia) reported
@virginmedia My bill has gone up by four pounds; all I need is the broadband aspect - I don’t need the TV. Is this something you can help with?
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wolfie
(@moonbratwolfie) reported
@virginmedia It says no issues in my area but I've had nothing for ages now. I'm not the account owner either so can't do anything about it
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Steve Willis
(@MrCrypto_90) reported
@virginmedia Everyday at least twice a day for about a year internet goes down for 5 minutes randomly, plus £60 a month now is getting ridiculous since it was only £40 when it started
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Mike The Gun
(@mikethegun) reported
@virginmedia Please ask somebody to call me asap to get this resolved. Shocking service when I've been with you for so many years.
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Mel Williams
(@MsMelWilliams) reported
@virginmedia My father has passed away and I need to set up a new dd from my mother to pay the account bills. They have no online access. I cannot get through on the phone to customer services as I am not the account holder and do not have the passwords. What do I do please?