Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

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The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 12/13/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Halifax, Leeds, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury, Holmfirth and Elland.

Loading map, please wait...
City Problem Type Report Time
United KingdomBradford Wi-fi
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Total Blackout
United KingdomHalifax Internet
United KingdomBradford Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • ella_makes El x (@ella_makes) reported from Halifax, England

    @virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.

  • MichaelDHam Michael Ham (@MichaelDHam) reported from Halifax, England

    @virginmedia no broadband available in HX3...is there an issue?

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.

  • ella_makes El x (@ella_makes) reported from Halifax, England

    @virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?

  • PenningtonJ1978 Jamie Pennington (@PenningtonJ1978) reported from Rothwell, England

    @virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!

  • KevinHylton1 Professor Emeritus Kevin Hylton PhD (@KevinHylton1) reported from Leeds, England

    @virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.

  • ollieinleeds Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England

    @virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting

  • charlottegrifff charlotte griffiths (@charlottegrifff) reported from Dewsbury, England

    @comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.

  • jaymzzb James Brook Photography (@jaymzzb) reported from Brighouse, England

    @virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bassanoclapper BassanoClapper (@bassanoclapper) reported

    @virginmedia Need assistance in tracking a replacement TiVo box, please. Doesn’t show online in my orders and customer helpline hold times are exceptionally long today

  • BLUCHIP_STUDIO BLUCHIP - DEVELOPMENT STUDIOS (@BLUCHIP_STUDIO) reported

    @virginmedia I managed to get through to someone on the phone and spoke to a virtual engineer who was shocked at your lack of support and immediately said it sounds like a broken router so sent out a new one next day So far had 0 issues the past 24 hours after installing new router

  • JuJulesberry Jules 💙 (@JuJulesberry) reported

    @virginmedia Wow I pay £37 a mth for broadband which can only be reduced to £32.50 a mth. When new customers are getting it for £26.99 a mth #noexistingcustomerloyalty time to shop around & change I think (oh & I know I can't leave & be a new customer ur advisor kindly told me)

  • Jenny75305657 Jenny (@Jenny75305657) reported

    @virginmedia Nope. Hopeless service. Currently looking at my legal rights as to how long I have to wait before I cancel with you.

  • speediemeadie Speedie Meadie (@speediemeadie) reported

    @virginmedia I’d like to cancel my virgin media contract. We are encouraged not to call the call centre so it’s left free for vulnerable customers but it is impossible to make a cancellation online. I have now been holding on the telephone for 20 minutes. I don’t know where iam in queue.

  • jaybird_katie Katie John (@jaybird_katie) reported

    @virginmedia Thanks for the response - we joined Virgin in October but since then have had issues with slow broadband, and not being able to connect to the router. We’ve tried all of the usual fixes suggested on your website, but still have the same problems 1/2

  • ManLiikeLZB 𝐋 𝐙 𝐁 (@ManLiikeLZB) reported

    @virginmedia Yes; Had the same issues yesterday

  • karenpenf karen (@karenpenf) reported

    @virginmedia I’ll give it a try we’ve tried boosters they don’t help at all

  • _Jaimin_ Jaimin (@_Jaimin_) reported

    @virginmedia The community help forum has nothing to do with it. My router is not the problem it's your service. Posting on a community forum is not going to change that. I would like confirmation if others are in area 21 are also having issues.

  • rindalobinson Linda Robinson (@rindalobinson) reported from Harrow Weald, England

    @virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?