Virgin Media outages and service status in Cleckheaton, England

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Halifax, Bradford, Huddersfield, Yeadon, Cleckheaton, Wakefield, Brighouse, and Liversedge.

City	Problem Type	Report Time
Leeds	Internet	1 hour ago
Batley	Internet	2 hours ago
Leeds	Internet	5 hours ago
Batley	Internet	5 hours ago
Halifax	Total Blackout	7 hours ago
Halifax	Wi-fi	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

• 
  Jim Johnson (@jim_johnson24) reported 35 seconds ago from Shepley, England

  @virginmedia 7 days and still no @O2 resolution

• 
  Aidan Carey (@Aidan1964) reported 1 minute ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Paul Knowles (@ScampyFryNinja) reported 3 minutes ago from Drighlington, England

  @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

• 
  Richard Best (@RichardBest6) reported 5 minutes ago from Ovenden, England

  @virginmedia is there currently a problem with broadband in HX30LZ?

• 
  Md Yuzaiful Md Yusof (@Yuz6Yusof) reported 5 minutes ago from Leeds, England

  Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

• 
  Guy Leech (@guyrleech) reported 6 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

• 
  Jordan (@jordfcs) reported 10 minutes ago from Bradford, England

  @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

• 
  Michael Edwards (@MENorthAffinity) reported 12 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Hannah Louise (@Hannahlufc) reported 14 minutes ago from Leeds, England

  @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

• 
  Andy Shelton (@SheltonAndy) reported 16 minutes ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

• 
  Padge 👌 (@AdamPagett3) reported 18 minutes ago from Wakefield, England

  @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 19 minutes ago from Thornton, England

  @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

• 
  anne l (@annie7hudds) reported 22 minutes ago from Fenay Bridge, England

  @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 27 minutes ago from Keighley, England

  @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

• 
  Barry (@Barry80901949) reported 29 minutes ago from Bradford, England

  @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

• 
  John Leeson (@Jp_Leeson) reported 33 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

• 
  Nigel Jolly (@Nigel_BigNn) reported 34 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 40 minutes ago from Keighley, England

  @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

• 
  Joe Hirst (@JoeMHirst) reported 44 minutes ago from Halifax, England

  @virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!

• 
  Simon Day (@SiDay14) reported 49 minutes ago from Dewsbury, England

  @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kate and her girls (@kateandhergirls) reported 6 minutes ago

  @virginmedia Your chat colleague already looked into it and was incredibly rude and basically said tough you’re an existing customer on a contract and we don’t help our loyal customers, just new ones 🙄

• 
  Chef Paul (@ChefPaul41) reported 11 minutes ago

  Reckon we had better offerings on TV last week in our lodge ( caravan ) with Freeview than we do back home with virgin media. TV sucks.

• 
  me (@shenry1972) reported 15 minutes ago

  Well that's the end of almost 20 years with @virginmedia with zero attempts to retain a long standing customer! What deals have you got on @skytv?

• 
  kaz (@girlieb71) reported 16 minutes ago

  @virginmedia I've had 2 emails now asking me to verify my identity but it seems I'm being hacked as the person is miles away from me, I've checked my security and it says I set up a passkey last week which I haven't, can you help

• 
  Paul Tee (@Nokkapie) reported 16 minutes ago

  @virginmedia Oh ive just had a chat with your customer services and they were not just useless but they lied! Claiming my bill increase was a contractual price rise which is utter nonsense seeing my actual pre contract I AGREED to has the price rises April 2027!

• 
  Louie Ells (@louie_elliott22) reported 17 minutes ago

  @tizyfv @virginmedia They ain’t bad for me they just give me 150 ping on NaC and 130 on Middle East

• 
  Pete Samuels (@PeteSamuels5) reported 18 minutes ago

  @DorzetRob @Artemisapphire Ditto here. We're between 3 towns. Sod all signal. Had to get 'wi-fi calling' on the mobile phones, to make mobile calls via the broadband. Smarty seems to work OK. Old copper land line now shut off by Virgin Media.

• 
  🅰️🅾️'🅱️🔻🍉 (@Weedabixxx) reported 18 minutes ago

  Why can't/wont either RTÉ or Virgin Media cover some of the Irish festivals with a live feed similar to Glastonbury? It's a damn shame.

• 
  Angela (@AngstAHD) reported 21 minutes ago

  .@virginmedia how are we supposed to get help/customer service? Phonelines are unanswered, the online chat goes around in circles and then stops communicating, the Whatsapp service doesn't work. Woeful today.

• 
  Dansun (@elbondivad) reported 22 minutes ago

  @Ewan_Huzami @downdetector Down in East Surrey since yesterday too. Virgin Media app says service won't be restored until 11th August. Luckily I'm out of contract so I'm switching to Starlink