Virgin Media outages and service status in Cleckheaton, England

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Sowerby Bridge, Wakefield, Bradford, Huddersfield, Leeds, Dewsbury, Liversedge, Brighouse, Yeadon, and Cleckheaton.

City	Problem Type	Report Time
Batley	Internet	8 hours ago
Halifax	Wi-fi	13 hours ago
Halifax	TV	20 hours ago
Batley	Internet	1 day ago
Batley	Internet	2 days ago
Sowerby Bridge	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

• 
  Barry (@Barry80901949) reported 7 minutes ago from Bradford, England

  @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 10 minutes ago from Keighley, England

  @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

• 
  The Churchill (@Churchill0782) reported 10 minutes ago from Wakefield, England

  @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 11 minutes ago from Thornton, England

  @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

• 
  Barry (@Barry80901949) reported 12 minutes ago from Bradford, England

  @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

• 
  Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported 12 minutes ago from Thornton, England

  @virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?

• 
  Thomas Gadd (@ThomasGaddPhoto) reported 19 minutes ago from Wrose, England

  @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 20 minutes ago from Thornton, England

  @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

• 
  Kamal Sharma (@KamalSh03012772) reported 20 minutes ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  Laney_33 (@Laney338) reported 28 minutes ago from Thornton, England

  @VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 32 minutes ago from Keighley, England

  @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

• 
  Javi 💙💛 ۞ (@JaviEnNZ) reported 34 minutes ago from Halifax, England

  Under no circumstances ever sign anything with @virginmedia. It's probably the worst company I've ever dealt with.

• 
  sue ellen draper 💙🇺🇦💛 (@suellen2623) reported 37 minutes ago from Leeds, England

  @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

• 
  Matthew Preston (@MatthewJP2014) reported 43 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  Dom Burch ⤴️ (@domburch) reported 44 minutes ago from Bradford, England

  @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

• 
  Barry (@Barry80901949) reported 44 minutes ago from Bradford, England

  @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 47 minutes ago from Keighley, England

  @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

• 
  ★ Kay ★ (@MissModette) reported 48 minutes ago from Leeds, England

  @RestartCarl @virginmedia BT are just as bad.

• 
  Jonathan 🇷🇺 (@Jonatha72251618) reported 50 minutes ago from Wibsey, England

  @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

• 
  Padge 👌 (@AdamPagett3) reported 52 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Adams (@GazzaAdams) reported 11 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  Alan 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇹 (@AlanBM91) reported 15 minutes ago

  Anyone else @virginmedia not letting them sign in to My virgin media? On the website or the app?

• 
  HJM (@HannahJM1806) reported 19 minutes ago

  @virginmedia @alexand979677 Yay, let’s all mess about trying to sign in to the app on your laptop, to find a HDMI cable, plugging that bugger in and then hoping to all things holy that it actually connects whilst missing the first half of the game you’re trying to watch as opposed to Virgin actually fix it!

• 
  Dianaaaa (@Dianaaaa_91) reported 20 minutes ago

  Internet went down at 9pm last night. @virginmedia you’re estimating to be back up at 5:08pm today…. My partner wfh how is he supposed to do his job? No information on the app just “an issue in the area” can someone check on this please? It’s only been a week since it fixed.

• 
  IAmTheSavageSho (@IAmTheSavageSho) reported 20 minutes ago

  @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

• 
  Alan Owen (@AlanOwen1947) reported 20 minutes ago

  @JFab208 @virginmedia 502 and 503 plus a couple of movie channels are pixalating all the time and unwatchable,says trying to fix!! and that was weeks ago, paying £105 a month for crap service

• 
  Amy (@AmyDonalson_X) reported 20 minutes ago

  @virginmedia please explain to me how after my package ran out and I renewed with a different package in JULY it’s taken 3 phone calls, 5 online conversations and 4 different bill amounts for September/October to still have no resolution or idea how much my next bill will be??

• 
  mark stapleford (@markstapleford1) reported 20 minutes ago

  @virginmedia @Vonk9 Presume we will all be getting a refund for this lack of service on sky sports + not working? Been down a while and current estimated repair is the 28th August!

• 
  Tilal Manzoor (@tilalx) reported 21 minutes ago

  @virginmedia Another day, another excuse from your service team. I message them and they have say nobody is coming: "I'm really sorry for the inconvenience caused. As I checked, the appointment was not attended due to technician unavailability."

• 
  ❌️ (@Guacamole_Hater) reported 22 minutes ago

  @elliviant I've got just broadband with virgin media (worst customer service in the world) and I'm paying £21 for 250mb. Also this reminded me I forgot to pay my bill 2 days ago so thanks for this haha 😭