Virgin Media Outage Report in Cleckheaton, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Huddersfield, Bradford, Cleckheaton, Dewsbury, Holmfirth, Wakefield, Ossett, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Leeds |
Internet | |
| Batley |
TV | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Eric Hudson
(@erichudson1984) reported
from
Bradford, England
@virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider
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Nobby
(@nobby1979) reported
from
Bradford, England
@virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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Carl.
(@cgagg) reported
from
Birkenshaw, England
@OBiW4NSHiNOBi @virginmedia Lol. In a bad way.
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David Shaw
(@davidjfshaw) reported
from
Bradford, England
@virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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joe brownbill
(@joebrownbill) reported
from
Halifax, England
@proudtgirl @virginmedia It's a truly awful system
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Mark tooley
(@Mark_Tooley7) reported
from
Rothwell, England
@virginmedia trying to get through to your customer service is a joke 😡
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
@virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom
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Adam Findlay
(@SaltBrewAdam) reported
from
Bradford, England
I’m so fed up with @virginmedia. Three days now I’ve tried to call to pay my bill. And for three days I’ve been sat on hold for a stupid amount of time. I’m bloody busy for god sake I don’t have time for this nonsense! So glad I’ve left.
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.
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joe brownbill
(@joebrownbill) reported
from
Wibsey, England
@virginmedia I have a full media package and need to reduce down to internet only.
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Subham mukherjee
(@msubham03) reported
from
Huddersfield, England
Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews
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Anthony
(@AnthonyyBurke) reported
from
Dewsbury, England
@virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
Dear @SkyUK please can you help, I can’t get a signal for TV so have to use @virginmedia which are literally extortion. I feel it’s unfair that the location that I live means I have. I choice but to pay through the nose. #help #tooexpensive #needskysports
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Eric Hudson
(@erichudson1984) reported
from
Bradford, England
@virginmedia The fault has corrected itself my point is that this keeps happening and sometimes have also lost phone and internet. This is awful service
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mattei
(@matteisaint) reported
@virginmedia it’s weird how every time I’m put through to the department to cancel my services I get cut off, almost like you’re making it purposely impossible to cancel
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Ron Kane
(@ka8895) reported
@virginmedia I'm sorry you misunderstood my request. After over 20 years of custom all I need to do is pass on my phone number so you can call me to discuss my chronic issues with your expensive services. DM me tomorrow and I'll pass on my mobile number.
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Paul Atkinson
(@paulatkinsonuk) reported
@DeltaAlphaEcho @virginmedia Same here, we are cabled in for our workstations, same issue
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H Maskell
(@hmaskell24) reported
@virginmedia The problem is it is broken and after speaking to numerous people Thursday,Friday and Sunday, I finally said we are leaving and they are sending an engineer to replace the box,we spent hours talking to various Virgin people!!!
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Kim Mount
(@KimMCutter) reported
@virginmedia Hi there, it's one of the old SH2's with the known dhcp issue (requires reboot constantly because dhcp crashes). They pay upwards of 70 notes a month and never logged a fault, just need a new one and I'll connect it up to save engineer time.
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H Maskell
(@hmaskell24) reported
@virginmedia We were told so many different things that it was so tedious as no matter how many times we said it was broken they just would not listen!!
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Kim Mount
(@KimMCutter) reported
@virginmedia Hi, still nothing.... Can you help please? Beyond taking the biscuit now.
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James Reeves
(@weavejester) reported
@virginmedia It's fixed now. It usually is within 24 hours (though my area suffered a 6 week outage a few years ago). The problem is the frequency of outages. If there is a loss of service 1 day a week, it's not usable for remote working.
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Yann Mainier
(@ymainier) reported
@virginmedia Just received a service update email saying that my issue is fixed. I've tested and everything seems to be working fine again. Thanks @virginmedia for resolving the issue way sooner than the original estimate
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Ian Halliwell
(@ianh30) reported
@virginmedia Was to go to 1 gig I know it’s more expensive but I not getting the service and being told a new modem the 4 one will be stronger, have done trouble shooting turned on and off moved them about