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Virgin Media outages and service status in Cleckheaton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Cleckheaton, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 27, 9:59 AM GMT+1.
  • 54% Internet (54%)
  • 22% TV (22%)
  • 12% Wi-fi (12%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

The latest reports from users having issues in Cleckheaton come from postal codes BD19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Bradford, Wakefield, Batley, Leeds, Cleckheaton, Holmfirth, Dewsbury, and Keighley.

CityProblem TypeReport Time
Halifax Internet 59 minutes ago
Huddersfield Wi-fi 12 hours ago
Bradford Internet 13 hours ago
Wakefield Internet 15 hours ago
Halifax Internet 1 day ago
Batley Internet 1 day ago

Nearby cities with recent reports

Batley

19 recent signals

1 day ago
Halifax

18 recent signals

59 minutes ago
Wakefield

6 recent signals

15 hours ago
Leeds

4 recent signals

3 days ago
Huddersfield

2 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • Chm14Mc
    Chris McCulloch (@Chm14Mc) reported from Wakefield, England

    @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

  • a8dullah_mulla
    Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

  • bezzyboy88
    Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • SheltonAndy
    Andy Shelton (@SheltonAndy) reported from Heckmondwike, England

    Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

  • rywilnot
    Ryan Wilson (@rywilnot) reported from Darton, England

    @SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • jordfcs
    Jordan (@jordfcs) reported from Bradford, England

    @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England

    @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

  • Victori54706021
    Victoria Louise (@Victori54706021) reported from Meltham, England

    @virginmedia what's happening with wifi at HD9 4 postcode? Its intermittent, keeps dropping off, logged in and it says no faults, reset router but it's still happening, i need it to work from home and its causing issues.

  • MENorthAffinity
    Michael Edwards (@MENorthAffinity) reported from Leeds, England

    It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

  • annie7hudds
    anne l (@annie7hudds) reported from Fenay Bridge, England

    @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

  • Barry80901949
    Barry (@Barry80901949) reported from Bradford, England

    @virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company

  • Aidan1964
    Aidan Carey (@Aidan1964) reported from Wakefield, England

    @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

  • RichardBest6
    Richard Best (@RichardBest6) reported from Ovenden, England

    @virginmedia is there currently a problem with broadband in HX30LZ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScepturaMelody
    Melody Lane-Hayman (@ScepturaMelody) reported

    Is anyone else getting any trouble with their virgin box tonight ? I can only watch anything on the apps no live tv at all #virginmedia #virgin

  • TheRetroInUs
    The Retro In Us (@TheRetroInUs) reported

    @virginmedia it would be easier trying to break into a bank that it would trying to access my virgin media and o2 account. You need a simple system. Simple log in to each with a code to link the accounts. Done once. Then finger print login. Its by far the worst ive ever seen

  • RachaelCassidy3
    Rachael Cassidy (@RachaelCassidy3) reported

    @virginmedia been trying to talk to someone after our TV. Internet and phone has gone off about an hour ago !!! Can someone help !

  • ThingsByNik
    Nik (@ThingsByNik) reported

    @SparkyLotus @youfibre I’ve had You Fibre and Virgin Media knocking last few last weeks, so seems it’s still a thing for broadband sales. I always say that I will never buy anything that someone knocks at my house to sell.

  • rocky_115
    Chris Richards (@rocky_115) reported

    @virginmedia The internet and tv service has been down since 1330 today in SA1. No info given by you all day. Work meetings cancelled today, no tele to watch tonight. Zero communication on a timescale for a fix. Simply not good enough

  • SaffaJC
    JC (@SaffaJC) reported

    @virginmedia been on a call for over 5 hrs. They messed up my details with O2 now I pay for an account I can’t access have no SIM card for. The most pathetic customer service ever. I video recorded at lest an hour of the conversation to upload to tic tok

  • ACraftyOne
    Crafty (@ACraftyOne) reported

    @virginmedia I doubt it. Even emailed your ceo and executive office. I got nothing. So seems that the issue comes from the top. Appalling

  • johnthejack
    John Peters (@johnthejack) reported

    Tonight's viewing: CS2004 We're currently unable to show this channel. Please check your cables, reboot and then try again. For more info and help visit virginmedia. Called up in the end: a problem in this area. Due to be solved by 00:05. At least I could watch #c4news online

  • paulpresenteruk
    Paul Hulse (@paulpresenteruk) reported

    Can’t believe the amount of intermittent issues of late with @virginmedia it’s really not acceptable at all!

  • GarryHines4
    GLH (@GarryHines4) reported

    @virginmedia Lovely. Broadband down yet again. What a company you are. Almost like you are taking money under false pretences. And guess what…. nobody answers the phone🤬