Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Halifax, Bradford, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Batley |
Internet | |
| Leeds |
Total Blackout | |
| Batley |
Phone | |
| Halifax |
Total Blackout | |
| Bradford |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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keane holland
(@KEANEholland) reported
from
Dewsbury, England
Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
@virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Scott Nelson
(@ScottShaqNelson) reported
from
Keighley, England
@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lynsay Larmour
(@Pinny83) reported
@virginmedia why is it so difficult to cancel services? Can someone contact me please?
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Lauren
(@clmediaarts) reported
I’m just about to scream at the Virgin Media people here ... she asked if I wanted her to call me to resolve the issue and I thought, no. I thought, for her sake it would be best to do this virtually. OMG. This isn’t rock science. If I scream into my pillow......
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Boldee
(@boldee101) reported
@petejm1958 @sash_andy @19 Compared to other companies I've had dealings with they are one of the better ones although since Liberty Media bought Virgin Media (Branson only owns the infrastructure) customer service has gone down hill.
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Richard Przybek
(@rprzybek) reported
@virginmedia Your voicemail message said you knew about the outage and that your engineers were working hard to solve the problems. Strange that the problem was resolved at about 10am the following day. Seems that maybe no-one was available so you just left it for a day
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Vita Zaporozcenko
(@vitazapo) reported
2.5 on hold yesterday,3.5 hours today and I’ve been disconnected twice already at their end by @virginmedia. Still no service or help. I wish I hadn’t moved my account and gone with someone else. This is beyond ridiculous
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Mark Hermida
(@mhwhippet) reported
@virginmedia Both. Wild fluctuations in service. Sometimes full 350 down 35 up, mostly 100-250 down and 5-10 up. Sometimes changes by the hour. I need stable upload for remote video editing. Asked customer service for new hub (ours was in the house throughout dusty building work) but denied.
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stuart whaley
(@stuartwhaley2) reported
@virginmedia now getting a 9mb broadband speed , paying for 300 , tried the text message service and it’s the worst thing possible , human customer service answers then waits 40 mins to respond then says we haven’t heard from you for a while and disconnects
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S-J The Imp
(@SJtheImp) reported
@virginmedia I have spend literally hours on hold to that number! And is costing me because my Virgin landline is down. Have been on the complaints live chat with no resolution. The said the tech team would "be in touch". They have not been. I want VM to contact me at their expense.
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Ben Hambidge
(@bhamble) reported
Hi @virginmedia - spoke to one person to cancel my account, all details taken, then put on hold for nearly an hour to speak to someone else. As soon as reached that department I was disconnected. Trust my cancellation is noted anyway. Please DM me to confirm. Thanks
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Secret 7''
(@Secret7s) reported
@virginmedia Please can someone call me? I canceled my account via text service after failing to get through on phone. It was confirmed but I've just been billed again.