Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

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The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 11/29/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Bradford, Dewsbury, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBradford Wi-fi
United KingdomHalifax Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//

  • jimbob_houston Jamie Houston (@jimbob_houston) reported from Honley, England

    @virginmedia hi there I moved to you guys over the bank hols weekend, but my phone number is yet to be migrated and I haven’t been sent a pin for my tv hub so I can’t use all the features, can someone help?

  • CllrRalphBerry Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England

    Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//

  • GAMA_Leeds GAMA (@GAMA_Leeds) reported from Gildersome, England

    @virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27

  • thebeefybaby Beef (@thebeefybaby) reported from Leeds, England

    @virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?

  • ChopperJohn5 ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper

  • hossfitt Paul Cartwright (@hossfitt) reported from Keighley, England

    @virginmedia I have contacted live chat just now outage apparently estimated fix time 14th June rediculous that can't watch TV or work from home

  • bradydavidjohn David John Brady (@bradydavidjohn) reported from Leeds, England

    @virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...

  • FanExperienceCo FanExperienceCompany (@FanExperienceCo) reported from Wibsey, England

    If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁

  • ollieinleeds Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England

    @virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService

  • CllrRalphBerry Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England

    @virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .

  • hattondoc David Hatton (@hattondoc) reported from Leeds, England

    Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive

  • hossfitt Paul Cartwright (@hossfitt) reported from Keighley, England

    @virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet

  • GaryFretwell1 Gary Fretwell (@GaryFretwell1) reported from Wakefield, England

    @virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀

  • dannyjd19 daniel dries (@dannyjd19) reported from Huddersfield, England

    @virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BenSharman ((Ben Sharman))🇵🇸 🇬🇧😇 (@BenSharman) reported

    @simonmayo @virginmedia Pretend to be a new customer. I expect they will pick up straight away! @virginmedia

  • JonathanRadburn Jonathan Radburn (@JonathanRadburn) reported

    @simonmayo @virginmedia Don't you just ring up and speak to Richard Branson. I'm sure you must have his number. In fact I recall hearing that Barbara Streisand called Apple when she had a problem with her iphone then insisted in talking to Steve Jobs.

  • ontvnow ontvnow (@ontvnow) reported

    @virginmedia Yep, did that yesterday morning, (as have various other people with identical problem), and not a dicky bird of response or action yet. That's why @LutzSchueler needs to be aware how dire his support operation is.

  • _fionam20 Fiona 🌸 (@_fionam20) reported

    @virginmedia ive had no email since 11/9. phone 150 no help is this a know issue at the moment ? IT ticket has been raised. told 24/48 hours then 4/5 days now told 5/7 days. I can't send any emails for work etc. They said my account has been locked and trying to solve ? is this a know issue

  • Fez_0071 Faisal Hussain (@Fez_0071) reported

    @virginmedia broadband and TV services have been down in area 22 (IG3) for over 24hours!! - why does virgin media not have internal redundancy in place, to avoid outages like this… 🤬🤬🤬

  • uzy1990 Uzair Mansoor (@uzy1990) reported

    @gavin53510743 @virginmedia @VirginMediaNews Thankyou for your support but these fraud peoples have already charged. I have emailed them, complaint online but no one listen. Becareful with them and i would recommend dont use them.

  • Jbc729 Jack C (@Jbc729) reported

    @virginmedia That's patently obvious. What I wanted to know is why do you still insist on charging me a ridiculous amount to cancel a contract for a service that I'm no longer receiving????

  • oQualUK qual (@oQualUK) reported

    @virginmedia Then I have the person who I was talking to yesterday push the problem to someone else on the phone, which didn't help, and now the problem is being pushed away again

  • annemariepoet happimess73 (@annemariepoet) reported

    I feel like I've danced with the devil. I'm exhausted! @virginmedia You are legitimately the worst company I've ever dealt with

  • barstep Barrie J Stephenson (@barstep) reported from York, England

    @virginmedia It’s now the 9th day since I requested a PAC code from VM. So I filed a complaint, spoke to OFCOM and within an hour I had my PAC code. My faith in VM is zero - my faith in OFCOM is 10 out of 10.