Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

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The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 12/02/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Dewsbury, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield and Huddersfield.

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City Problem Type Report Time
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • trickyr1 Richard Armistead (@trickyr1) reported from Leeds, England

    @virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time

  • revdjollyjohn John Rogers (@revdjollyjohn) reported from Leeds, England

    What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly

  • bfatchett Brendan Fatchett (@bfatchett) reported from Horbury, England

    @virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.

  • adamptr92 Adam Potter (@adamptr92) reported from Gildersome, England

    @virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2

  • Chris280479 Chris Hutton (@Chris280479) reported from Dewsbury, England

    @vmbusiness this service is pathetic been on hold for 45 minutes

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The wifi still doesn't work. please can you confirm when this will be fixed

  • spenrobertshaw spencer robertshaw (@spenrobertshaw) reported from Leeds, England

    @sirsimon2b @YODELhell @virginmedia Yodel are terrible

  • Chris280479 Chris Hutton (@Chris280479) reported from Dewsbury, England

    Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service

  • bfatchett Brendan Fatchett (@bfatchett) reported from Horbury, England

    @virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider

  • SimpleBrummie Simon Price (@SimpleBrummie) reported from Leeds, England

    @virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks

  • gdczuk57 George Danielczuk (@gdczuk57) reported from Bradford, England

    @virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)

  • Prossman Andy Prosser (@Prossman) reported from Huddersfield, England

    @virginmedia Not my issue. It’s @timmyjrobbo ‘s

  • Tally_G Talia Goodwin (@Tally_G) reported from Halifax, England

    @virginmedia customer of 14 years. Call regarding an offer online... this is for new customers and end up quoting £5 more a month than we paying now haha joke. Cancel the lot. Nowt for loyalty nowadays

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mccaben45 Natalie McCabe (@mccaben45) reported

    @virginmedia I've took photos of everything, if no-one calls me I am reporting this to ofgem due to the complete lack of service and the money that it has cost me.

  • larverie Stormé DeLarverie (@larverie) reported

    @virginmedia Wow! a customer of at least a decade if not two and how many hundreds if not thousands of £££s later & @Virginmedia shut you off with you warning or explanation including for things you cannot possibly know about & cannot fix due to the problem. #Genius.

  • Alex23X_ Alex (@Alex23X_) reported

    @virginmedia New customer here So I call CS last night as my installation kit didn't arrive, turns out my account wasn't even set up but the agent managed to set it up with the 3rd party offer I had signed up with Got my account no. but I'm unable to sign-in to My Virgin Media

  • project_peter Arglwydd Craig o Llwchwr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@project_peter) reported

    @virginmedia And she told me ‘she was complaints’ and hummed at me down the phone when I had asked a few times to be transferred And told me ‘what a pity, I can’t transfer you’ Very nice.

  • mccaben45 Natalie McCabe (@mccaben45) reported

    @virginmedia I have had problems since joining Virgin. I have tweeted, wrote a complaint online and spent 4 hours in the last couple of days waiting for an agent. PLUS trying to contact via online many times before. Please can you help?!!

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @Tommy70814911 @virginmedia Good afternoon Tommy, I am sorry to hear you are having issues with your services, we always try our best to get the first available engineer appointment. You can contact faults on 0800 052 0800, option 1 then option 3 to see if there is a cancellation. AL

  • larverie Stormé DeLarverie (@larverie) reported

    @virginmedia .... my mobile phone wont make telephone calls including the 789 and 150 that might resolve the paym,ent issues when there was a perfectly good DD in place that I have NOT removed. My bank accounts have enough £££ in so there is no reason for them not to be paid. @VMHelpDesk

  • Dononli1 Don 'Cornsey' Onli (@Dononli1) reported

    @virginmedia .. my ntlworld account has once again stopped working... are there issues with the server.. again 😡😡

  • Angel_McLachlan Hannah McLachlan (@Angel_McLachlan) reported

    @virginmedia We’ve had a look through our bill and we’d like to cut off our telephone line and cancel one extra on our TV package. Would I be able to do this online?

  • KieranPhilpott6 Kieran Philpott (@KieranPhilpott6) reported

    @virginmedia What are the links I see you send to people so they can chat with you directly? Why aren't I being offered one as now on day 5 of trying to help a vulnerable customer that VM don't give a crap about?