Virgin Media Outage Report in Cleckheaton, Kirklees, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Cleckheaton, Leeds, Huddersfield, Halifax, Dewsbury, Holmfirth, Wakefield, Ossett, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Bradford |
||
| Cleckheaton |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Huddersfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
-
Marcus UK
(@MarcusUK5) reported
from
Leeds, England
When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia
-
Nicki Wardle
(@nickiwardle69) reported
from
Guiseley, England
@virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?
-
Louis Sharpe
(@LouisJSharpe) reported
from
Leeds, England
@virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.
-
Jason Hemingway.
(@BesaJason) reported
from
Brighouse, England
It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.
-
Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
-
Martyn Bolt
(@martynbolt) reported
from
Mirfield, England
Terrible customer service by @virginmedia cancelled 0800 installation in Dewsbury today at 2100 last night Strangely blaming @KirkleesCouncil
-
Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
-
Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles
-
Pippa Oldfield
(@PippaKOldfield) reported
from
Wakefield, England
@AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.
-
Jamie Smith
(@JamieSmith45) reported
from
Huddersfield, England
Every month without fail our broadband goes down - @virginmedia what is going on? Particularly after prices went up last week!
-
Joannemarygriffin
(@Joannemarygriff) reported
from
Wakefield, England
@virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.
-
Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!
-
SvP💙💛
(@SophieVPeel) reported
from
Leeds, England
4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!
-
Gem 💎
(@28gem) reported
from
Wakefield, England
I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.
-
Michael Lockley #TheLostPaintingOfLagstoneHall
(@LagstoneHall) reported
from
Leeds, England
@ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .
-
Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
-
Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.
-
Paul (the original Ossett Terrier 🐶)
(@0ssettTerrier) reported
from
Ossett, England
@carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky
-
Mark Taylor
(@Mr_Mark_Taylor) reported
from
Kirkburton, England
Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.
-
Antonio M. Arboleda #FBPE
(@Toni_M_Arboleda) reported
from
Leeds, England
@virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob Pinchbeck
(@Rob_Pinchbeck) reported
@virginmedia housebound 85 year old vulnerable customer with no panic alarm because your phone line is down. And you think it’s acceptable to wait 4 days for an engineer? Shame on you
-
Ian Malpass
(@IMLXXIX) reported
@virginmedia This still is not working! I am not impressed as a new customer
-
rob jones
(@robwxm) reported
@virginmedia question. Have you got and issue in Kettering on wifi or have you turned my internet off 10 days early by mistake before my house move?
-
Mark Stewart
(@postyboymark) reported
@virginmedia Your customer service is complete garbage I have been ringing up to upgrade my TV box lol joke if nobody gets in touch I will cancel when my services expire in a couple of a months. Been a customer 10 years
-
Glen Durrant
(@Duzza180) reported
Just the 90 minutes to get Virgin Media to come to my house to fix the external box - eyesore If I speak to another BOT today !!! Then they tried to charge £25 for the fix Whatever happened to non IT Customer Service when you speak to someone on phone Feeling old
-
Rhys Gunter
(@RhysGunter) reported
First world problems I know, but had no TV for nearly 6 weeks with @VirginMedia. Now being told todays long awaited engineer can’t come and won’t get another for 5 weeks. Never known a company like it.
-
Kiki Leanne
(@kirky0108) reported
Really hard to work from home when @virginmedia internet is so CRAP!!!!!
-
Zoë 🐻
(@MammafulZo) reported
@virginmedia That’s been done I think, I’ve had people come to take pics, I’ve shown before & after pics,they’ve admitted its a bad job but they’ve done nothing. I’m so fed up of it all I’ve got to leave…
-
Jerry Cooke
(@jerrycooke) reported
2/ The @virginmedia engineer who attended on the day assessed and determined that the problem was with the external fibre. He said that he'd booked a replacement and that it would happen within 48hrs. "Saturday at the latest" was his exact wording.
-
Clayts
(@claytsfm) reported
@virginmedia I have spoken to the engineer again today. He again confirmed that he’d be able to connect us but that there was a network ticket for the area on the system that meant we couldn’t start the process. He said he was waiting for his manager to remove it but couldn’t give us a date.