Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Batley, Yeadon, Bradford, Wakefield, Huddersfield, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Leeds |
Wi-fi | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
@vmbusiness this service is pathetic been on hold for 45 minutes
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The wifi still doesn't work. please can you confirm when this will be fixed
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Andy Prosser
(@Prossman) reported
from
Huddersfield, England
@virginmedia Not my issue. It’s @timmyjrobbo ‘s
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.
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Ben Robinson
(@Robbotherhino83) reported
from
Bradford, England
@virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky
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Jill Boyd
(@JillianBoyd50) reported
from
Bradford, England
@virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider
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Talia Goodwin
(@Tally_G) reported
from
Halifax, England
@virginmedia customer of 14 years. Call regarding an offer online... this is for new customers and end up quoting £5 more a month than we paying now haha joke. Cancel the lot. Nowt for loyalty nowadays
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
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Matt P
(@Superfly29) reported
from
Bradford, England
Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!
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Matt P
(@Superfly29) reported
from
Bradford, England
@virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.
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Richard Armistead
(@trickyr1) reported
from
Leeds, England
@virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Canning
(@SarahCanning19) reported
@virginmedia Yes. As explained many times I have checked everything. What number do I call to cancel?
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Antony Agius
(@Evil_Malteser) reported
@virginmedia I am well aware thanks and know the routes I can take hence the final route of a call which is ALWAYS a disaster. If I get assured of a call, I expect a call!!!! Extremely poor service!
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Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia That’s exactly what I intend to do. Shocking level of ‘customer service’. This is a total waste of time
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Calum Mackenzie
(@hmfcalum) reported
@virginmedia What’s the point in constantly asking me to ring you on a number that just says your staff are busy, then cuts me off...? Shocking customer service.
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Calum Mackenzie
(@hmfcalum) reported
@virginmedia So how do I take advantage of an offer that was made by a Virgin customer assistant on your app messenger, but another assistant says he can find no trace of...? We have a screen shot of the offer. Totally shambolic service.
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Kerri Trimble
(@KerriTrimble1) reported
@FrimponOnline @virginmedia See if you can get @HyperopticCS best Internet I’ve used! Never dropped in 2 years and cheap as you only pay for the internet
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Eggroll👍🇬🇧🇯🇵
(@Eggroll_Shogun) reported
@virginmedia But it's been THREE MONTHS and NOTHING HAS HAPPENED Then your customer service reps, *not your technicians*, promised thrice to call her with updates one way or another, and thrice they have not. That is why I am calling you LIARS @virginmedia @Ofcom
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icchis
(@icchis) reported
@virginmedia for customers that want to CANCEL their contract. DO NOT text Virgin. They said you can cancel by texting but IT'S NOT TRUE! You have to call anyway. Believe me, don't waste your time!
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Damon
(@damogough) reported
Virgin Media going down on my second day in uni, online courses are ******* bullshit
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Jenni Seex
(@jenniseex) reported
So despite @virginmedia staff dishonesty telling me I would not be able to get @bt_uk installed before April because “we are in a national lockdown” - the @WeAreOpenreach engineer attended yesterday - professional, polite and helpful and we are all up and running. Great service.