Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Holmfirth, Dewsbury, Leeds, Cleckheaton, Elland, Wakefield and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Batley |
Internet | |
| Bradford |
Total Blackout | |
| Batley |
TV | |
| Halifax |
Internet | |
| Halifax |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia saying my network Ethernet cable but it isn’t and it was ok last night so what’s happening
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
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Nursey blue eyes!
(@LoosemoreMarie) reported
from
Mirfield, England
@reece_dinsdale @virginmedia Cancel
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia Hi. I've phoned and it says there are no problems in my area. The lights (2)on the TV box keep flashing red and 1 flashes orange. It's a pain as mobile coverage is awful here so I dont have any internet unless I'm pointing my phone at the sky like a loony!!!
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Lauren 🧚🏻♀️
(@laurenemily234) reported
from
Leeds, England
@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liam
(@TanookiLiam) reported
@virginmedia On both. No issues showing on server status.
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Robert Turner
(@Robert1994turne) reported
@virginmedia It says there is no fault detected in the area but i know 2 people who have the same issue
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James Clark 🇺🇦
(@mr_james_c) reported
@virginmedia @SharatGangwani You're missing @SharatGangwani's point, this has been happening repeatedly for weeks. We want the problem resolved permanently.
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Welby McRoberts
(@welbymcroberts) reported
@virginmedia You’ve had years to fix your network. But alas. Perhaps rather than spending money on advertising, pointless upgrades, etc, spend money on delivering the service you promise and charge for.Invest in your network, fix the congestion etc. Also Coax isn’t fibre stop calling it that
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Welby McRoberts
(@welbymcroberts) reported
Had the best service from @virginmedia that I’ve had in about 7 years. Canceling via phone. The first agent couldn’t be bothered when I told them the reasons “ok let me put you through”. The second didn’t listen at first. Then just “ok” and canceled. Let’s see if it actually is.
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Matthew
(@notfunnymatthew) reported
@virginmedia I've now been told to wait 24 hours because everything looks perfect on your end but you'll continue to monitor which is stupid because if you can't see an issue now how do you expect to see it within the next 24 hours when it'll be the same problem?
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Greg Wallace
(@greg9rovers) reported
As soon as my contact is up with @bt_uk I'm going straight over to @virginmedia the worst thing I ever did was go with @bt_uk wouldn't it be nice to have a full 24 hours where the broadband is what I've paid for?
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David Petri
(@DavidPetri15) reported
@virginmedia Ty for answering. Virgin mobile doesn’t work indoors. The Virgin landline/internet people didn’t turn up on the promised day. Customer services not helpful. Is there another telephone number with people more able to help? At her age she’s obviously a priority. Ty!
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Revi
(@JustRevi) reported
@virginmedia Nothing comes up as a fault. It's something being done on your end, it has to be. Nothing is wrong with equipment or my devices. It's not a fault in the area as my friend who is on the same package and the same exchange has zero issues, it's specific to me.
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A.T.A
(@nicesoul77) reported
@virginmedia I raised a complaint since Sunday 29th of May. Yodel can’t confirmed the reference number they sent to my email with the delivery post code. This has to be resolved today else I will subscribe to another provider and request full refund of money paid and contract bill and void.