Virgin Media Outage Report in Cleckheaton, Kirklees, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Heckmondwike, Halifax, Sowerby Bridge, Huddersfield, Bradford, Leeds, Wakefield, Yeadon, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Total Blackout | |
| Batley |
TV | |
| Heckmondwike |
Internet | |
| Batley |
Internet | |
| Halifax |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
-
Pippa Oldfield
(@PippaKOldfield) reported
from
Wakefield, England
@AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.
-
Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input
-
Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!
-
Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.
-
Natalie Ball
(@NatalieBall21) reported
from
Leeds, England
@virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?
-
Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.
-
Antonio M. Arboleda #FBPE
(@Toni_M_Arboleda) reported
from
Leeds, England
@virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin
-
Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
-
FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.
-
Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles
-
Suzy Swift
(@bally79) reported
from
Dewsbury, England
@virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!
-
Jamie Smith
(@JamieSmith45) reported
from
Huddersfield, England
Every month without fail our broadband goes down - @virginmedia what is going on? Particularly after prices went up last week!
-
Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc
-
Tom Whewell
(@TonzerWee) reported
from
Guiseley, England
@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
-
super pablo
(@pablo_hescobar) reported
from
Leeds, England
@virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now
-
Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!
-
Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.
-
Joannemarygriffin
(@Joannemarygriff) reported
from
Wakefield, England
@virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.
-
Martyn Bolt
(@martynbolt) reported
from
Mirfield, England
Terrible customer service by @virginmedia cancelled 0800 installation in Dewsbury today at 2100 last night Strangely blaming @KirkleesCouncil
-
SvP💙💛
(@SophieVPeel) reported
from
Leeds, England
4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
@JoeCushnan (Sometimes words can serve me well...)
(@JoeCushnan) reported
Website @VirginMedia confirms broadband/TV problems in my postcode area. Suggested fix last night 23.10. Nope. Today new fix time 12.00. Nope. New fix time 16.00. Nope. New fix time 20.00....... virgin on the ridiculous!!!
-
thomas hill
(@tommyboy1874) reported
@Ofcom would you please be able to help me cancel my broadband with @virginmedia as been tryingnto contact them since sat after being on hold to be connected a dead line then disconnected
-
𝕁𝕒𝕔𝕜
(@CFCJxck98) reported
@virginmedia your company is an actual joke, after 4 days of trying to contact you to cancel my contract, I finally did yesterday, THEN the very NEXT DAY I get a call from what I presume one of your agents trying to sell me a product to stop me from leaving, joke.
-
Howard Cheadle
(@Howard_Life) reported
@_Pealos @Ofcom @virginmedia Agreed. Has anyone managed to get through in the last three days to cancel a contract? I have tried every avenue possible.
-
Kim Parkin
(@kimmyzumba) reported
@virginmedia And yet again a fault! This seams to be a trend for you at the moment! Price rise but still naff service! What's the issue this time?
-
FedUpFreddie
(@FedUpFreddie369) reported
@virginmedia Despite having calls with virgin agens saying it doesn't work
-
Nicola Middleton
(@3saucepans) reported
@virginmedia virgin down AGAIN! Can’t even get through to report it as lines are busy!
-
Patricia Gooden
(@Patricia9875211) reported
@virginmedia I don't use WiFi on my TV I use ethernet I use the hub virgi gave me but I hv had problems since I started the contract
-
GalleyFMRadio
(@GalleyFMRadio) reported
@virginmedia Is there anyone in at your Customer Services? On hold now for 30 minutes. Not even the usual “Your call is important to us/ you are number 7” it’s just MW Radio playing. Any help available at all guys? Hello?
-
FedUpFreddie
(@FedUpFreddie369) reported
@virginmedia I have no idea, lqstvthing I was told after requesting an update was that they'd been merged into 1 complaint and was told to wait for an update from one dept and at the same time told by another dept that they weren't interested and that they don't acknowledge loss of service