Virgin Media outages and service status in Cleckheaton, England

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Yeadon, Cleckheaton, Bradford, Leeds, Wakefield, Huddersfield, Brighouse, Liversedge, Pudsey, and Holmfirth.

City	Problem Type	Report Time
Halifax	Internet	3 hours ago
Halifax	Wi-fi	15 hours ago
Halifax	Wi-fi	18 hours ago
Batley	Wi-fi	21 hours ago
Yeadon	Wi-fi	1 day ago
Batley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

• 
  Paul Waite (@plrw2010) reported 1 minute ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Porrohman (@AndyHiggs1) reported 2 minutes ago from Huddersfield, England

  @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

• 
  Chris McCulloch (@Chm14Mc) reported 5 minutes ago from Wakefield, England

  @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

• 
  Martin Lowrie (@ringroads) reported 5 minutes ago from Leeds, England

  @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 8 minutes ago from Thornton, England

  @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!

• 
  Guy Leech (@guyrleech) reported 14 minutes ago from Wakefield, England

  @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

• 
  Paul Knowles (@ScampyFryNinja) reported 15 minutes ago from Drighlington, England

  @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

• 
  Barry (@Barry80901949) reported 20 minutes ago from Bradford, England

  @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

• 
  Lisa Lavelle (@Lisalav22) reported 23 minutes ago from Guiseley, England

  @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 26 minutes ago from Bradford, England

  @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

• 
  Vid (@vid_mitra8) reported 26 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 28 minutes ago from Thornton, England

  @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

• 
  Joe Hirst (@JoeMHirst) reported 30 minutes ago from Halifax, England

  @virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!

• 
  Abdullah Mulla (@a8dullah_mulla) reported 34 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  Barry (@Barry80901949) reported 41 minutes ago from Bradford, England

  @virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company

• 
  Joe Hirst (@JoeMHirst) reported 44 minutes ago from Halifax, England

  @virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.

• 
  Barry (@Barry80901949) reported 50 minutes ago from Bradford, England

  @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

• 
  Guy Leech (@guyrleech) reported 51 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  Lisa Lavelle (@Lisalav22) reported 52 minutes ago from Guiseley, England

  @virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving

• 
  Guy Leech (@guyrleech) reported 55 minutes ago from Wakefield, England

  @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeff Brattan-Wilson (@brattandeaf) reported 3 minutes ago

  @Si_Vargeson @virginmedia We also are having issues with them. We are new customers and I can confirm that we regretted already and we haven’t even moved properly yet and unlikely it won’t be solved until mid Aug! Thinking about moving to Virgin Media? DONT DO IT!

• 
  mr b (@uxbridgeblade) reported 8 minutes ago

  @virginmedia You keep moving the fix day by day,trying to run a business from home ,your service is not reliable at all

• 
  Mitch Hirsty (@mitchhirsty) reported 10 minutes ago

  @Frugal_ways @O2 @virginmedia Frustrating isn’t it? Now imagine that’s the only way you can actually pay the bill and O2 force you onto a promise to pay to restore service, tell you that you must pay, and it’s still not fixed! (Long story. Disabled, only method I can use is via the app or website) thanks O2🙄

• 
  Jeremy Darby-Fox 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@FoxJereny) reported 13 minutes ago

  @virginmedia any chance you might actually get the internet working in Didcot anytime soon? Been several days now. Estimated fix date keeps being pushed back. Getting ridiculous now. It’s not cheap paying our bill for no internet

• 
  NEVER give up. (@o00525600) reported 16 minutes ago

  @TheMandyGall @ElectricIreland virgin media has threatened me with collecting heavies if I don't pay for service I never got I tried and tried to tell them I was moving but couldn't get to talk to anyone eventually in March I did but they didn't want to know my bill then was 37 e,now it's 157 e on and on on on

• 
  Fretz8 (@FretzFNBR) reported 16 minutes ago

  @nickncs_cP @zexyvfx @Acttx I’m virgin media aswell it’s not a virgin media problem

• 
  Jamaal (@Jamaal162) reported 19 minutes ago

  @jonoread @ajzxne They knew owned and run by the same company.. virgin media 02… literally just a subsidiary branded to capture a different market ie the ones who are smart enough to not pay 3 to 4x the amount for the same service

• 
  mr b (@uxbridgeblade) reported 19 minutes ago

  @virginmedia when are you going to fix the broadband issue in ub9 6be? It’s been dreadful since Monday 20th July

• 
  Steve Hannant (@toffeeman112) reported 19 minutes ago

  @trapdoor456 @virginmedia I’ve been with Youfibre 3 years… Speeds and reliability are great…. However if you do hit a problem Customer Service is woeful and stressful. Fortunately the reliability means you don’t need to contact them very often !!!

• 
  . (@hk47_g) reported 19 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Virgin Media must have the worst team n customer service everyone complaining about them recently lol