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Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cleckheaton come from postal codes BD19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Wakefield, Bradford, Leeds, Batley, Huddersfield, Holmfirth, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Halifax Wi-fi 10 hours ago
Wakefield TV 10 hours ago
Bradford Wi-fi 15 hours ago
Halifax Total Blackout 17 hours ago
Leeds Wi-fi 18 hours ago
Halifax Wi-fi 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • GM_Rod66
    GM Rod #TeamNGU (@GM_Rod66) reported from Leeds, England

    Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!

  • SaltBrewAdam
    Adam Findlay (@SaltBrewAdam) reported from Bradford, England

    I’m so fed up with @virginmedia. Three days now I’ve tried to call to pay my bill. And for three days I’ve been sat on hold for a stupid amount of time. I’m bloody busy for god sake I don’t have time for this nonsense! So glad I’ve left.

  • Scarlet_Witch27
    Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.

  • Scarlet_Witch27
    Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.

  • drariba
    AribaIV (@drariba) reported from Leeds, England

    @virginmedia It's the broadband wireless service that is affected

  • Scarlet_Witch27
    Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.

  • Scarlet_Witch27
    Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia I have NEVER seen such disgusting customer service. This is appalling.

  • erichudson1984
    Eric Hudson (@erichudson1984) reported from Bradford, England

    @virginmedia The fault has corrected itself my point is that this keeps happening and sometimes have also lost phone and internet. This is awful service

  • Carla_SHELDERS
    Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    I want to watch #Gogglebox but I can’t because @virginmedia is shit!! Like actually really rubbish. It’s not a one off it’s a regular occurrence, either the broadband is down or the TV.

  • GaryTaylor67
    Woooh! Gary Taylor (@GaryTaylor67) reported from Leeds, England

    @virginmedia No financial information, no passwords. Partly because I can never remember my password...

  • drariba
    AribaIV (@drariba) reported from Leeds, England

    @virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!

  • Carla_SHELDERS
    Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia what a shock!!! Issues again the service you provide and I pay nearly £100 a month for!! #compliant #rubbish #virginmedia

  • Scarlet_Witch27
    Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.

  • drariba
    AribaIV (@drariba) reported from Leeds, England

    @virginmedia Non..it's either running too slow or the service becomes completely interrupted for some hours only to reconnect spontanously later. It's slowing a lot of things down.

  • Scarlet_Witch27
    Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.

  • Scarlet_Witch27
    Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.

  • erichudson1984
    Eric Hudson (@erichudson1984) reported from Bradford, England

    @virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider

  • Scarlet_Witch27
    Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia

  • LancasterHolmes
    Dan Lancaster-Holmes (@LancasterHolmes) reported from Rothwell, England

    To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.

  • SaltBrewAdam
    Adam Findlay (@SaltBrewAdam) reported from Bradford, England

    @virginmedia I’ve requested it three times! It was sent apparently but I’ve never received it. Then I rang again..... and again. It’s beyond a joke. I text replied to the text message which had my address incorrect AGAIN and still I’ve received nothing!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mabbannerman
    Martin Bannerman (@Mabbannerman) reported

    @virginmedia I pay more than I should, Im not getting the monthly credit that was agreed on day 1 of the mistake. I can't access on demand. I can't speak to anyone as I get cut off after 1hr, Your online "help" doesn't help, Apparently you can't call me so not sure where we go from here..?

  • Garyonline1
    Gary dorrington (@Garyonline1) reported

    @virginmedia It's not even on the website virgin guy visited the box last week and I spoke with him and he couldn't fix it

  • HineDavid
    David Hine (@HineDavid) reported

    @virginmedia The issue is that the broadband hasn't worked for more than a week. There is no working hub connected and isn't likely to be one over the next 30 days so I'm paying for a service which Virgin has acknowledged isn't working.

  • Amanda64029961
    Amanda (@Amanda64029961) reported

    @virginmedia why is it not letting me ring out it says it can’t connect. Is there a problem??

  • Bxrneyy
    15K Barney (@Bxrneyy) reported

    Virgin Media is down today?

  • kaleem265
    Kal (@kaleem265) reported

    @virginmedia my mobile service is down yet again. absoloute pathetic

  • jag0114
    jag01 (@jag0114) reported

    @virginmedia can you please reply this is a joke. I can’t get into any of my university lectures because it is constantly going up and down. I check the link and it says everything is fine when it is clearly not.

  • ruthm4x
    🏁Ruth Maxwell-Hudson🏁 (@ruthm4x) reported

    @virginmedia I've checked the status, says no issues. I tried calling, was on the phone waiting for 24 minutes, no answer. It's slowly creeping up, I'm at 29Mb now, still well below what I'm paying for. Have my recent issues been registered? I'm expecting to have a credit on my next bill.

  • kulwindersangha
    Kulwinder Sangha (@kulwindersangha) reported

    @virginmedia no broadband service, been on hold for over an hour can someone from virgin media sort this out!

  • newcarpentry
    Tony Newman (@newcarpentry) reported

    @virginmedia @Charmanduhhhh My internet is down as well, been in queue on phone now for over half hour