Virgin Media outages and service status in Cleckheaton, England

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Dewsbury, Sowerby Bridge, Wakefield, Bradford, Huddersfield, Leeds, Liversedge, Brighouse, Yeadon, and Cleckheaton.

City	Problem Type	Report Time
Halifax	Internet	4 hours ago
Halifax	Internet	5 hours ago
Batley	Wi-fi	5 hours ago
Halifax	Internet	2 days ago
Dewsbury	Internet	2 days ago
Halifax	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 1 minute ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Ryan Wilson (@rywilnot) reported 2 minutes ago from Darton, England

  @SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 4 minutes ago from Huddersfield, England

  @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  Padge 👌 (@AdamPagett3) reported 11 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

• 
  Sam Walker (@SamWalker03) reported 14 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  Barry (@Barry80901949) reported 22 minutes ago from Bradford, England

  @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

• 
  Jordan (@jordfcs) reported 22 minutes ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

• 
  Bam Bam (@SaffsAI) reported 23 minutes ago from Bradford, England

  Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 23 minutes ago from Keighley, England

  @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

• 
  Guy Leech (@guyrleech) reported 27 minutes ago from Wakefield, England

  @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

• 
  Jim Johnson (@jim_johnson24) reported 29 minutes ago from Shepley, England

  @virginmedia 7 days and still no @O2 resolution

• 
  The Churchill (@Churchill0782) reported 30 minutes ago from Wakefield, England

  @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

• 
  Christine Pilkington (@Pilki) reported 39 minutes ago from Bradford, England

  @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

• 
  Gareth Smith 🇬🇧 (@Gstraitz) reported 42 minutes ago from Leeds, England

  @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

• 
  Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported 43 minutes ago from Huddersfield, England

  @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

• 
  Andy Shelton (@SheltonAndy) reported 46 minutes ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

• 
  Matty Beswick (@bezzyboy88) reported 47 minutes ago from Leeds, England

  Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

• 
  Lisa Lavelle (@Lisalav22) reported 52 minutes ago from Guiseley, England

  @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

• 
  Hoppywba (@hoppywba) reported 57 minutes ago from Leeds, England

  @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

• 
  Michael Edwards (@MENorthAffinity) reported 59 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim_Bo (@burchett84) reported 8 minutes ago

  @virginmedia Hello, can someone please help me regarding my account.

• 
  youwouldntknowme (@lazylazydude) reported 9 minutes ago

  @virginmedia I don’t think you get it. When I say multiple calls, I mean daily. I’ve told your customer service not to contact me. They said they’d make a note and wouldn’t, then called the next day anyway. Worst company I’ve ever had the misfortune to deal with.

• 
  Majella Driscoll (@MajellaDri38601) reported 10 minutes ago

  @TheMandyGall Tommy was ok until virgin media brainwashed him but hey ho his kids will grow up knowing daddy pushed this fake **** on them

• 
  Dan (@DanJeoryPhoto) reported 11 minutes ago

  Anyone else in the Chester, NW region having problems with their @virginmedia broadband service? Been down all morning #chestertweets

• 
  Gary Adams (@GazzaAdams) reported 11 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  Swindon! (@swindon124759) reported 13 minutes ago

  @virginmedia when I press the red button to access sky sports plus I no longer receive an error message. Has my box been successfully updated to fix this issue and I should now expect no further issues from this incident? Thanks @Virgin

• 
  Lisa (@LisaPatten2) reported 14 minutes ago

  @virginmedia nearly 24 hours with no TV channels and the fix time is 28th August. What am i supposed to do for the next 8 days? What exactly am I paying 150 quid a month for?

• 
  dawnieC (@CorkinDawn) reported 14 minutes ago

  @virginmedia @virginmedia how long before you respond please. If i need a new tv box then it needs to be ordered asap or are you going to refund me for the days i am paying for a tv service i cant use. Thanks

• 
  Sophia Ravat (@MrsSophialouize) reported 15 minutes ago

  I do not have a stable connection to carry out my paid employment from home. I am having to use my phone data thanks to @lebara but having to pay an additional £10 per person as our data is quickly draining @virginmedia fix the issue i am paying for.

• 
  bliind (@bliindlol) reported 15 minutes ago

  Is it just me or virgin media is down ? @virginmedia