Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Wakefield, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.
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Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..
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Tom Whewell
(@TonzerWee) reported
from
Guiseley, England
@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.
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The HD9 Photographer
(@HD9photographer) reported
from
Meltham, England
Yet again Broadband is down with @virginmedia how are people suppose to work from home?
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Rob Prior
(@robfprior) reported
from
Bradford, England
Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work
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The HD9 Photographer
(@HD9photographer) reported
from
Meltham, England
@virginmedia Still not working
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc
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surji cair
(@surjicair) reported
from
Bradford, England
@virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response
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Pam Thornes
(@PamThornes) reported
from
Greetland, England
@virginmedia She is in the process of cancelling but made her decision. The boxes were removed by your engineer although customer services said they were not, but they were. And Virgin about 18months ago charges her £31 ish twice then upped it to £45, £46..
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Brown
(@mgb_dubai) reported
@virginmedia An outage in our area - AGAIN!! And yet our bills increased and no reductions to reflect the fact we often can’t use the services
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petermasters
(@peterma79161755) reported
@virginmedia Is service down in SE20 area
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Claire Sutton Williams
(@ClaireSuttonWi1) reported
@virginmedia I’ve since left that virgin contract, as I had two for different properties. This was way after it had been confirmed by your ‘advisors’ that I would be entitled to the discount - which the other party has received. Now I’m being told that it isn’t, having never been told
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phởdiculous
(@NeutralAtJSP) reported
@virginmedia You are not to blame personally of course, its just unfortunate that everyone on my road and even friends in the wider area are all having issues.
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Harj b
(@harjbains1) reported
@virginmedia No explanation at all, over 4 hours of calls with various teams and no one was able to contact the engineer or why he never turned up and then was told another engineer would come later in the evening so I continued to wait, again no one came & no explanation #virginmedia
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ChristheRetweeter
(@HatedbyMorons) reported
@virginmedia And yet has to be down two days to get anything off bill, utterly criminal
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Claire Sutton Williams
(@ClaireSuttonWi1) reported
6 MONTHS LATER, more than a handful of phone calls, ‘personal callbacks’ which have never happened and 45 minutes and 4 different ‘advisors’ today AND THEY’VE JUST HUNG UP ON ME! Seriously @virginmedia I’m only trying to do what your advisors told me to do in February!!!!
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Ken Phillips
(@VicusScurra) reported
@virginmedia But you do have access to those in your company who can help, and ask them to reply. As it happens you, with the utmost disrespect, have closed my account. No one bothered to inform me, I found out by pestering the complaints team. I suggest you find a job with a company who care
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josh
(@Mriniquity20) reported
@virginmedia is there anyway to cancel my service with you as my contact has ended a while back and the services I’m getting isn’t up to standard anymore (either or not contacted speeds) and wish to go to a different provider
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Markii Justin Torson
(@Markii_Torson) reported
@virginmedia Can you tell me when the Service will be back up in Macclesfield please? It's been off for a day and last night I actually had to speak to my partner.. #Help #Please