Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Brighouse, Batley, Halifax, Wakefield, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Brighouse |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.
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Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness
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charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!
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James Brook Photography
(@jaymzzb) reported
from
Brighouse, England
@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
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Jamie Pennington
(@PenningtonJ1978) reported
from
Rothwell, England
@virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!
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Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hafiz 🇧🇩🇬🇧
(@hafiz_11120) reported
@virginmedia What help you can offer which your customer service can’t offer? You been directing all the complaints to your website on here. How that helps?
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Jakob Schmidt
(@JT_Schmidt) reported
@virginmedia @robbie_ferguson Shocking customer service - called multiple times this morning, getting passed from team to team, being asked for my password countless times. Every time I mention that I want to cancel my services as I am leaving the country the line gets cut. Expecting support today!
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Sarah
(@sarah_dentonn) reported
Hello @virginmedia ? Anyone there? No one answering phones. There is no mobile service in Geddington Northants and it’s been going on for days. What’s happening???
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MrKaryan
(@karynmoo) reported
@virginmedia hi, is there anyway I can get help with my tv box acting up, some channels are missing completely and some are unwatchable and trying to phone hasn't resulted in any help. Very frustrating given all the internet issues we have had recently too.
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Lee Broadbridge
(@LeeBroadbridge) reported
@virginmedia I've been getting in contact regularly about this issue. Tests have already been run but I'm having he same issues. It takes me forever to get through to you or I cant get through at all
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Sarah Buckmaster
(@sbuckmaster) reported
@virginmedia I never got through to the customer service - the end of the film was completely stop-start so we gave up and still haven’t been able to watch the whole thing.
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Ady
(@Ady86016248) reported
@virginmedia Thanks for getting back. Yes I've pinhole reset 3 times now. Now I have 'no access to server' on any of my devices, WiFi or ethernet. I spoke to someone yesterday who put me in touch with 'device management' but they said since its all my devices affected they can't help.
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marie
(@gillyn4) reported
@virginmedia I’d just like an engineer to sort it out please ASAP. I’ll be ringing again today and if not I’ll be terminating my contract. I must of tried nearly 10 times ringing already and no one can help, thank you.
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Patrick Jack Whelan
(@PatrickJack84) reported
@virginmedia hi guys! I placed an order for a new phone contract last week.. I’ve heard nothing back! I called on Saturday & was told I would have a call on Monday to confirm a few details.. nothing. I really need to get this sorted as I need a phone! Can you please help?
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no response to my complaint a month ago