Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 03/05/2026 14:55

March 05: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Batley, Leeds, Shipley, Bradford, Wakefield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Sowerby Bridge.

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City Problem Type Report Time
United KingdomHalifax Internet
United KingdomHalifax Wi-fi
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomHuddersfield Internet
United KingdomHuddersfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.

  • kektyke1875 Ian Hart (@kektyke1875) reported from Darton, England

    @virginmedia hurry up and sort your service out. Been down most of day S75 region

  • hannahiscontent Hannah Mason (@hannahiscontent) reported from Huddersfield, England

    @virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.

  • DClark_Bland Daniel Clark-Bland (@DClark_Bland) reported from Leeds, England

    Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!

  • RoseyMacdoo Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England

    @virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely

  • jhbascombe James H Bascombe (@jhbascombe) reported from Bradford, England

    @virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics

  • cheftonymulgrew Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England

    @SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate

  • pheniusfreak Andrew Howard (@pheniusfreak) reported from Wibsey, England

    @virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????

  • Gingernuts73 Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️ (@Gingernuts73) reported from Huddersfield, England

    Is there an issue with @virginmedia in Huddersfield today?

  • beccaAjones Becky Williams (@beccaAjones) reported from Gildersome, England

    @JonesMartyn @virginmedia It’s crap 💩

  • Bevster Bev Naylor (@Bevster) reported from Wibsey, England

    @virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • weegoldie18 @weegoldie (@weegoldie18) reported

    @virginmedia what is going on with your complaint process? Why do I keep being promised a resolution to a complaint and nothing happens?? Such poor customer service!!

  • mattnew74 matt new (@mattnew74) reported

    @virginmedia have you made provisions for extra staff for 1st March to be able to cope with the influx of calls and messages for customers to terminate their contract with @virginmedia

  • greggsmeg Gregg Campbell (@greggsmeg) reported

    @ViaplaySportsUK I’m having issues logging into the app. Existing customer through @virginmedia. I’m currently watching it on my tv but won’t recognise my details on the app.

  • Soccerjudge Big judge joe (@Soccerjudge) reported

    @virginmedia It's wired also tried WiFi The broadband keeps dropping out on other devices to have to keep rebooting but same issue again after about ten minutes The hub light flashes rather than being sold

  • jdford392 Jonathan Ford (@jdford392) reported

    @virginmedia Hi, the service is fine. It is the Hub that is faulty, no one wants to know and I am now without any internet. A technician came yesterday and thought he fixed it but clearly not. I have made 5 phone calls and I am getting nowhere, I’m a remote worker and need it fixed ASAP

  • FlushToJack Jack Lovatt (@FlushToJack) reported

    @virginmedia your online/phone support is shocking. Only dedicate your service team for new customers. Shambolic

  • MalachyMags88 Malachy Magumcia (@MalachyMags88) reported

    @virginmedia Please can I request a service priority on this if ever a technician becomes available in the next 24 hours

  • NatalieMundy3 Natalie, Creator of Vegans (@NatalieMundy3) reported

    I know I moaned about talk talk a lot (they are bad) but my god does Virgin Media have them beat in the worst WiFi providers. At least with talk talk the connection was somewhat reliable WITH VIRGIN I HAVE TO SPEND AT LEAST AN HOUR CONNECTING MY PS5 TO THE WIFI EVERY TIME I GO ON

  • SpeedBladee Dan White (@SpeedBladee) reported

    @virginmedia what has happened to customer loyalty? Just got off the phone to two very rude people(one thought it was funny to argue) about the price increase(disgusting, btw) and the new customer deal of £39.99 for the 1gig internet. Which your call centre lied to me about.

  • Davidrwkellett David Kellett BSc (@Davidrwkellett) reported

    @virginmedia Waste of time. Phoned 3 times this morning. Told twice the issue would DEFINITELY be sorted. PROMISED me resetting the router will help. Didn’t. I have just been told im going to have to wait 24 hours and iv got to put up with it, as nothing else can be done!