Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

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The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 09/11/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (25%)

    TV (25%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Halifax, Bradford, Liversedge, Dewsbury, Huddersfield, Mirfield, Wakefield, Ossett, Cleckheaton, Heckmondwike, Guiseley, Sowerby Bridge and Brighouse.

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City Problem Type Report Time
United KingdomBatley Phone
United KingdomBatley TV
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomLeeds Internet
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • BeaNziBoi_ BEANZ (@BeaNziBoi_) reported from Bradford, England

    @virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)

  • DeanBray1 Dean Bray (@DeanBray1) reported from Leeds, England

    Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.

  • gavinr77 Gavin Rees Dance (@gavinr77) reported from Dewsbury, England

    @virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!

  • madkev83 kevin (@madkev83) reported from Halifax, England

    @virginmedia Hi yes said there was issues with all my services was supposed to be fixed by 6.05am but still happening now

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia It’s gone down again 🤬- HD4 postcode

  • Logical1966 Aaron (@Logical1966) reported from Keighley, England

    @virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you

  • thehammer46 Ben (@thehammer46) reported from Leeds, England

    @virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡

  • sankapil TheIndianFireTrail (@sankapil) reported from Halifax, England

    @virginmedia network playing up since yesterday anything you can help with postcode HX3 Copley Halifax UK 😊 intermittent

  • james_m_carter James Carter (@james_m_carter) reported from Huddersfield, England

    @virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.

  • cleggy1966 Simon 🏆🏆🏆🏆 (@cleggy1966) reported from Huddersfield, England

    @virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia absolute rubbish service - no internet again. This has been on and off for months, no use calling to be told to reset modem, what I want is a proper fix, paying for a service I’m not getting.

  • nickvidamour Nick Vidamour (@nickvidamour) reported from Bradford, England

    @virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia

  • chazpr Charles R (@chazpr) reported from Leeds, England

    @virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider

  • nickvidamour Nick Vidamour (@nickvidamour) reported from Bradford, England

    Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • untiedshoes Craig Richards (@untiedshoes) reported

    Can’t wait until my @virginmedia broadband contract is up… using 5g in the house more than Wi-Fi!! What a shower of $hit! Had them years ago, and nothing has changed… dreadful service provider.

  • jon_Oncecontent Jon (@jon_Oncecontent) reported

    @virginmedia Hi guys - any chance - ordered your fantastic fibre a month ago - but - you failed to deliver - you have failed to even log my complaint - we work from home - and require the service - the external team couldn’t fit the line - is there any chance you may deliver??

  • sturat0810 Stuart Hasler (@sturat0810) reported

    @virginmedia Yes, we sent a message yesterday. The assistant could understand the issue and said it was being cancelled. Todays assistant was due to help us find a new contract. We are still in the same contract but been told to contact O2 and cancel ourselves. Not really helpful.

  • jibjab01 Tom James (@jibjab01) reported

    @virginmedia Yeah only happens at work but I've noticed the signal being poor in areas near me which has only happened in the last couple of weeks, I haven't reported it yet, I wanted to see if it was a one off issue

  • MaverickMark mark palmer (@MaverickMark) reported

    @virginmedia trying to leave you for an hour now and on hold. So rubbish. No broadband. No support. No ability to leave either. Can you call me?

  • SheenaSing_ Sheena (@SheenaSing_) reported

    @VOlejniczak @virginmedia Also a new customer. I’ve been waiting 3 months for my install and it still hasn’t been done. Horrible service

  • grabbablog Matthew G (@grabbablog) reported

    @virginmedia Is there any particular reason why my VM account does not show my payment being made after 48 hours, while suspending my service? The bank knows, the email knows, quickpay knows - everyone, but you.

  • supershaz16 Sharon Rudd (@supershaz16) reported

    @virginmedia It won't let me contact you on WhatsApp for some reason. I need to know when my contract is up coz I cant go on anymore with this Internet, we're having to use our mobile data because your Internet is terrible and needs to be sorted ASAP!

  • omgitszakk Z (@omgitszakk) reported

    @virginmedia Can I please have the email address for whoever the social media supervisor is as well, so I can file yet another complaint at the absolute lack of effort in resolving my ongoing problems? I’ve tried so hard to be kind and patient but you and your colleagues lack any empathy.

  • Hb100000000 H (@Hb100000000) reported

    @virginmedia I have just been told a full install (1 hour slot) has been re booked for the 24th of October… this is completely unacceptable. I fail to see how I should have to wait this long when Virgin have make the same mistake twice now!