Virgin Media outages and service status in Cleckheaton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 8 outage signals in the last 24 hours around Cleckheaton, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 28, 2:20 PM GMT+1.
- Internet (65%)
- Wi-fi (17%)
- Total Blackout (10%)
- E-mail (4%)
- TV (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cleckheaton, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Dewsbury, Sowerby Bridge, Wakefield, Bradford, Huddersfield, Leeds, Liversedge, Brighouse, Yeadon, and Cleckheaton.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 3 hours ago |
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Internet | 4 hours ago |
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Total Blackout | 6 hours ago |
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Internet | 10 hours ago |
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Internet | 16 hours ago |
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Total Blackout | 17 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Phil Turner (@philter66) reported from Leeds, England@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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Guy Leech (@guyrleech) reported from Wakefield, England@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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Andy Shelton (@SheltonAndy) reported from Heckmondwike, EnglandAbsolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!
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khuram (@khurambfd) reported from Bradford, England@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Richard Best (@RichardBest6) reported from Ovenden, England@virginmedia is there currently a problem with broadband in HX30LZ?
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inky-paper (@PaperInky) reported from Greetland, England@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Michael Collinson (@Mcollinson72) reported from Wakefield, EnglandWhat an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
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Martin Lowrie (@ringroads) reported from Leeds, England@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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Guy Leech (@guyrleech) reported from Wakefield, England@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, EnglandAnd again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.
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Barry (@Barry80901949) reported from Bradford, England@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
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Matty Beswick (@bezzyboy88) reported from Leeds, EnglandOutage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Barry (@Barry80901949) reported from Bradford, England@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
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Joe Hirst (@JoeMHirst) reported from Halifax, England@virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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APTS Archive (@APTSArchive) reportedQuick update following my post - I did have a DM discussion with VirginMedia. Apparently all refunds are process via cheque payments and posted to you - and I’ve got to wait up to 45 days - yes 45 days for the cheque. If I’ve not received it by then I’ve got to contact them again and they will investigate why - probably waiting another 45 days. This is disgusting behaviour @virginmedia, despite it being so called company policy. You took £1,070 from our account despite assurance the equipment return date had been extended, causing us to be overdrawn, yet you now hang on to our money for up to 45 days! It doesn’t take 45 days for a computer to print a cheque!
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Krystal🌹 (@KrystalEzinne) reported@virginmedia your team have cancelled an engineer appointment 5 times in a row?! Can you explain how you’re planning on fixing this issue 😬
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DENIM 🏴 🇺🇸 (@denimscott) reported@TheWho87 @virginmedia We done the same. Said something about "five days" on the packaging, but dismissed it. Within the week, box went down, so had to start using the new remote, thereby losing everything, including some much-looked at sport from the "deleted" file. That file is non-existent now.
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Johnycantdecide (@ladydaveg) reportedDiagnostic tests suck, the myvm app sucks, your ai at the end of the phone can't tell the difference between zero and three and I still can't speak to anyone. Is there anything you can do right? @virginmedia
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Truthwillsetyoufree (@Truthwills26171) reported@RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!
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Back the BBC 📺📻📡📱🔴 (@back_the_BBC) reported@stephenm68 @virginmedia The only solution with Virgin media is to get rid of it
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Andy Cave (@Andycave) reported@virginmedia problem still not fixed
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Paps (@coophos) reported@LeighHutch90 @virginmedia For what we pay it’s crap
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Magnolia’s Art (@Magnoli23215778) reported@CheekyVic @virginmedia 100% agreed. Every fecking month I have an engineer coming. I’ve to do a whole rigmarole to turn my tv on @Virginmedia. I need to get rid. £92 a month I pay for crap!!!
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GW (@GGWilliams72) reported@virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻