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Virgin Media

Virgin Media outages and service status in Cleckheaton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Cleckheaton, including 6 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 20, 1:50 PM GMT+1.
  • 48% Internet (48%)
  • 24% TV (24%)
  • 16% Wi-fi (16%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Cleckheaton come from postal codes BD19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Cleckheaton, Leeds, Halifax, Wakefield, Batley, Bradford, Holmfirth, Huddersfield, Dewsbury, and Keighley.

CityProblem TypeReport Time
Halifax Total Blackout 14 seconds ago
Cleckheaton Internet 5 hours ago
Leeds Wi-fi 6 hours ago
Halifax Total Blackout 7 hours ago
Leeds TV 8 hours ago
Wakefield Internet 18 hours ago

Nearby cities with recent reports

Leeds

21 recent signals

6 hours ago
Halifax

15 recent signals

14 seconds ago
Batley

12 recent signals

2 days ago
Bradford

12 recent signals

2 days ago
Wakefield

6 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !

  • SiDay14
    Simon Day (@SiDay14) reported from Dewsbury, England

    @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

  • Barry80901949
    Barry (@Barry80901949) reported from Bradford, England

    @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

  • JaviEnNZ
    Javi 💙💛 ۞ (@JaviEnNZ) reported from Halifax, England

    Under no circumstances ever sign anything with @virginmedia. It's probably the worst company I've ever dealt with.

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

  • ThomasGaddPhoto
    Thomas Gadd (@ThomasGaddPhoto) reported from Wrose, England

    @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

  • vid_mitra8
    Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?

  • bezzyboy88
    Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • domburch
    Dom Burch ⤴️ (@domburch) reported from Bradford, England

    @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

  • Chm14Mc
    Chris McCulloch (@Chm14Mc) reported from Wakefield, England

    @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

  • Victori54706021
    Victoria Louise (@Victori54706021) reported from Meltham, England

    @virginmedia what's happening with wifi at HD9 4 postcode? Its intermittent, keeps dropping off, logged in and it says no faults, reset router but it's still happening, i need it to work from home and its causing issues.

  • ScampyFryNinja
    Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

  • Aidan1964
    Aidan Carey (@Aidan1964) reported from Wakefield, England

    @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

  • r5008
    michael (@r5008) reported from Greetland, England

    @virginmedia is virgin media broadband down ?

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Leeds, England

    @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • Laney338
    Laney_33 (@Laney338) reported from Thornton, England

    @VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England

    @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FastCarr_72
    WCarr (@FastCarr_72) reported

    @virginmedia hi,my virgin media account has been locked for security reasons for over 3 weeks,I spoke to one of your advisers 2 weeks ago and he said it would be resolved in 3 to 5 days but still not able to sign in,and im unwilling to speak to a automated machine for an hour.

  • longpeptides
    Longevity Peptides (@longpeptides) reported

    @Benleo @virginmedia had similar issues with a provider in the us took months to get it sorted. it's like they're more focused on upselling than customer service.

  • LukeFerris29808
    Luke Ferris (@LukeFerris29808) reported

    @Benleo It took me nearly a whole day on the phone to cancel virginmedia. They just put you on hold forever then cut you off.

  • 6igantuar
    6igantuar (@6igantuar) reported

    @Benleo @virginmedia I left them for BT and never looked back. BT have call centres in the UK. They'll reply to you on here and offer to help but you'll end up getting nowhere as I also did this about 3 times, so I know. Useless company.

  • Krisstoffe50821
    Krisstoffer Jukes (@Krisstoffe50821) reported

    @Benleo @virginmedia I have Starlink and although it is a little dearer, I have confidence in its service. No cables to the receiver only from it to the house. Go for it Ben.

  • kellyj70
    Kelly Turner (@kellyj70) reported

    @virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.

  • denbyplastering
    Denby (@denbyplastering) reported

    @Benleo @virginmedia They are terrible!

  • uraniumfroge
    v (@uraniumfroge) reported

    @virginmedia What’s crazy is that after all this, we were told we’d still have to pay cancellation fees if we leave despite the fact that the service hasn’t even been installed.

  • worldsaapart
    laney ☆ (@worldsaapart) reported

    @virginmedia is the wifi down in the M38 area? My mum can't log into the wifi on her phone or tv and when she tries it says it's not in range

  • cyberbob1uk
    Cyberbob1uk (@cyberbob1uk) reported

    @virginmedia 51 days with you and 5 internet outages on April 4th, 6th, 12th, May 15th and yesterday which still not sorted today. How can you justify this shoddy level of service? Was with my previous provider for 10 years, 0 outages.