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Virgin Media Outage Report in Cleckheaton, Kirklees, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Cleckheaton come from postal codes BD19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Huddersfield, Leeds, Holmfirth, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Halifax Internet 2 hours ago
Halifax Wi-fi 2 hours ago
Halifax Wi-fi 4 hours ago
Batley Wi-fi 5 hours ago
Bradford Internet 6 hours ago
Batley Internet 11 hours ago

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • MatthewJP2014
    Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

  • suellen2623
    sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

  • jim_johnson24
    Jim Johnson (@jim_johnson24) reported from Shepley, England

    @virginmedia 7 days and still no @O2 resolution

  • AdamPagett3
    Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

  • Bexwa
    Rebecca (@Bexwa) reported from Dewsbury, England

    @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Leeds, England

    @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

  • domburch
    Dom Burch ⤴️ (@domburch) reported from Bradford, England

    @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening

  • AdamPagett3
    Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia That checker like my service doesn't work

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

  • PaperInky
    inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

  • bezzyboy88
    Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • MENorthAffinity
    Michael Edwards (@MENorthAffinity) reported from Leeds, England

    It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

  • PaperInky
    inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia I’m not a VM customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RowleySimon
    Simon Rowley (@RowleySimon) reported

    Virgin media @virginmedia is the worst internet provider I have ever had the misfortune of using. Do not sign up with them!! Internet cut out for no reason and no engineer for a week!

  • acfwilson
    acfwilson (@acfwilson) reported

    @virginmedia Internet down ( Again!). Shall I just send the same tweet every day? It's a good job your broadband is so expensive, imagine how bad it'd be if it was cheap? Refund?

  • stator_
    dan (@stator_) reported

    @virginmedia It's the wired and wireless im having trouble with. im connected via the top port on the router into my PC. less than 50 down on both mediums of connectivity light on router is solid white line

  • Mundell3oe
    Zoe Mundell (@Mundell3oe) reported

    Virgin media is the worse internet!! Absolutely awful customer service and I am being billed without even having internet and they refused to give me a dongle while they fix the problem which could take 30 days spending hours on the phone and being passed around . Disgusting!!

  • Debbie86562996
    Debbie (@Debbie86562996) reported

    @virginmedia @virginmedia any other suggestions it seems to be an issue for a lot of people looking at other tweets for lots of programmes

  • RobbieVincent
    Robbie Vincent (@RobbieVincent) reported

    Beat this if you can or am I opening a can of worms. Two messages since Thursday from #VirginMedia reminding me if I missed a technician visit today Monday it will cost me £25. Three more messages. One said with you in 10 minutes. No technician. R Virgin still this bad?

  • PancakePete00
    Peter Owen (@PancakePete00) reported

    @virginmedia can you send me a new router? Had constant problems with the new one I got when I moved here, drops out at least once a day when 2 people@try and use it (1 streaming, 1 gaming) despite it being 100Mb and a small house with router centrally located

  • RowleySimon
    Simon Rowley (@RowleySimon) reported

    @virginmedia For Friday. Me and my wife both work from home and she’s recovering from a broken leg. We literally have to take unpaid leave as a result of Virgin Media failings

  • Georgewgraham
    George Graham (@Georgewgraham) reported

    @virginmedia Thanks for trying to help, but it's the call centre that has caused the problem in the first place. That's why I'm trying to use the complaints mechanism. I'll keep persevering with them. I assume at some point I'll get a considered reply.

  • van_essa66
    Vanessa 🇬🇾🇬🇩🇬🇧 (@van_essa66) reported

    @GeorgeMonbiot @VodafoneUK First of all, my condolences on the loss of your mother. I’ve not had that experience just yet, but when I decided to leave Virgin Media Broadband it took 3 days to cancel the contract and I had all the relevant answers! I think they make it difficult to leave on purpose.