Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Dewsbury, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Katie Greig
(@KatGreig) reported
from
Bingley, England
I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Walsh
(@THETomwalsh) reported
@virginmedia Really? Your customer service dept can’t resolve on 151? I guess they are not trained correctly? The guys who operate your online customer service, they can’t be trained either then? Happy to provide call dates/times and pictures on of conversations. Hopefully 16th time lucky.
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Hannah ✨💫
(@HannahMGreenway) reported
@virginmedia I was told when changing mobile data plan that add ons do not carry across despite being told it would when changing. I was essentially told nothing could be done, and it remains an issue due to the broadband outages we are having
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Nav Nabi
(@navnabi) reported
@virginmedia so there’s an outage in IG1 1PL for “planned” maintenance. Why not inform customers in advance your “planning” to do this.... service will resume at 4pm...... will I be reimbursed so the loss of service today? So unprofessional!
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Thetopcat84
(@thetopcat84) reported
@virginmedia having problems in Edinburgh area EH7 - think some nearby roadworks may have disconnected us from broadband for 2 hours+
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E K D
(@Leeds_Demon) reported
@HMRCcustomers Tax credits. I even have trouble getting hold of an online advisor. I have to ring off, at around 40 minutes waiting, as after an hour @virginmedia will start to charge me & I don't know how long my query will take.
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Eric Osborn
(@kangaossie) reported
@virginmedia Had terrible trouble with TV go for years. Eventually fixed it but now got a new problem. They won't help me with it. Promised an engineer to contact me but now say this isn't happening. Had big respect for V but it's going fast. Can't get the help I need from them
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Darren carter
(@Darrencarter13) reported
@virginmedia The worst company I have ever had the displeasure of using
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WalkersWay
(@WalkersWay3) reported
@virginmedia We've tried the forums before. No luck. It amazes me that we're suggested the same thing every time. And when we speak to an agent, they say nothing can be done. When an engineer comes out they say "there is an issue, monitor it" And then the cycle repeats. No fix. No help.
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Helen Briars
(@hlbriars) reported
@virginmedia Hi I’d like to book an engineer to come and sort out the landline- we cannot make calls just have static- it’s an issue we’ve had before and it’s in our notes that the cable outside the house will need replacing
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DAVID WOODHOUSE
(@STRAYPHOTON) reported
@tonydixon59 @virginmedia Done - no change. I note the issue is still listed on the VM service page - don't understand why I was told by text it had been resolved?