Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

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The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 12/05/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Liversedge, Halifax, Leeds, Batley, Bradford, Dewsbury, Holmfirth, Cleckheaton, Elland and Wakefield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiversedge TV
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomLeeds Wi-fi
United KingdomHalifax Wi-fi
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?

  • PenningtonJ1978 Jamie Pennington (@PenningtonJ1978) reported from Rothwell, England

    @virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.

  • MichaelDHam Michael Ham (@MichaelDHam) reported from Halifax, England

    @virginmedia no broadband available in HX3...is there an issue?

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?

  • ella_makes El x (@ella_makes) reported from Halifax, England

    @virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice

  • petershaw1984 peter shaw (@petershaw1984) reported from Dewsbury, England

    @virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.

  • AlisonFisher2 Alison Fisher (@AlisonFisher2) reported from Meltham, England

    @virginmedia It says no problem in this area ....

  • ella_makes El x (@ella_makes) reported from Halifax, England

    @virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?

  • jaymzzb James Brook Photography (@jaymzzb) reported from Brighouse, England

    @virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.

  • organised Shay (@organised) reported from Wakefield, England

    @daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GillianKerr17 Gillian Mitchell (@GillianKerr17) reported

    @virginmedia This has been like this from the very beginning hence why we got a new box within a few days of it getting installed, to be honest it’s not working! And why should be call again when yous already know this!

  • MarkWri65714679 Mark Wright (@MarkWri65714679) reported

    @virginmedia Hi, with a reason to sort out the problem. I then had my TV reduced down to the Mixit package then another email to say my contract was now £73.25. I then rang again to find out why it had gone up to this from £51 and to get a reduced package, finally one of your agents

  • liz6153 ann cybernatbot #DeedsNotWords (@liz6153) reported

    @virginmedia @sabele26 Good god, cancel the subscription. Sounds like you want to talk the bereaved woman into carrying it on. Shameless

  • mostly_sleepy Kat (@mostly_sleepy) reported

    @virginmedia There have been issues in the area since MAY. That is the problem. First with no fix at all until last week, then with a fix that didn't last. Every day that it happens, it always happens at about 10am. Doesn't that seem like something that should be properly investigated?

  • lindamogie linda mogie (@lindamogie) reported

    @vmbusiness diabolical customer service, paying for Internet that doesn't work anywhere in house other than nxt to router (only half the mpbs I'm paying for) your solution - pay for the booster! Refusal to send an engineer! Crap company, crap CS, would never recommend!

  • mostly_sleepy Kat (@mostly_sleepy) reported

    @virginmedia I also reported this on the support forum and nobody from VM replied. Work was finally undertaken a week last Thurs and Fri (11,12/08) which took all 3 services off for the day on the Thurs and this seemed to do the trick, until now.

  • adq_uk Andrew de Quincey (@adq_uk) reported

    @virginmedia I've been waiting 5 weeks for your next level of support to look into it. I think I'll have to seriously rethink whether to use you: if you can't get a simple onboarding process to work. Cityfibre are literally installing in my street as I type

  • PunitGoyal1 Punit Goyal (@PunitGoyal1) reported

    @virginmedia Finally able to raise a complaint. Ref no C-210822155. Not sure if the due diligence will be done here. My hopes are very low from @virginmedia @VMSolutions_ An advice to all broadband consumers out there - do not sign long term contract with companies, you will get stuck.

  • NLFG Nick Chainey 💙 (@NLFG) reported from Hemel Hempstead, England

    @virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼

  • z_inita Znt (@z_inita) reported

    @virginmedia It says I have WiFi interference on all my devices. I've done all the rebooting and moving and even have 2 intelligent pods but seeing what other people have said, It seems like a bigger issue.