Virgin Media Outage Report in Cleckheaton, Kirklees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Halifax, Cleckheaton, Bradford, Brighouse, Wakefield, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Total Blackout | |
| Leeds |
Wi-fi | |
| Batley |
||
| Halifax |
Total Blackout | |
| Halifax |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!
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Roy
(@badlydrawnroy) reported
from
Leeds, England
@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Emma Marianne 🇩🇰🇬🇧
(@emma76history) reported
from
Huddersfield, England
@virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈
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Chris McCulloch
(@Chm14Mc) reported
from
Wakefield, England
@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Daryl Beaumont
(@DarylBeaumont2) reported
from
Leeds, England
@virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel
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Will Gordon
(@camelsbestmate) reported
from
Thorner, England
@virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.
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Beau
(@fastnodeceo) reported
from
Leeds, England
@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔
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Rees
(@Rees_2807) reported
from
Huddersfield, England
@virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
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Kamal Sharma
(@KamalSh03012772) reported
from
Leeds, England
@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Victoria Louise
(@Victori54706021) reported
from
Meltham, England
@virginmedia what's happening with wifi at HD9 4 postcode? Its intermittent, keeps dropping off, logged in and it says no faults, reset router but it's still happening, i need it to work from home and its causing issues.
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Pennine HR - your HR partners in business
(@PennineHR) reported
from
Huddersfield, England
@vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta
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Pennine HR - your HR partners in business
(@PennineHR) reported
from
Huddersfield, England
@vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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EternalShielder
(@TicketToZen) reported
@virginmedia Please help. Moved to area that doesn't have VM, gave evidence of new address. Sorted out everything with phone advisor. Returned box etc, now getting demands for £267.11 early leaving fee! Need this resolved please. Getting passed about advisors who are clueless!
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Kayleigh
(@k_hunterlaw) reported
@Sym0n @virginmedia So annoying! I got through to a human earlier this morning, gave all my details, passed security (twice), and then as soon as I said I want to cancel my services the chat mysteriously cut off. Fuming! I’ve done retentions myself so I know stats matter but it’s so frustrating
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Selwyn Hansford
(@Puerile88379641) reported
@virginmedia The WiFi is poor in the hallway and it's asking me to sign up to WiFi max for another £8 per month - unbelievable!
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parky
(@ukparky) reported
@xXRandomTaskXx @virginmedia feel the same here. just got the same email this morning after i was promised that my new contract bill would not go up a penny till my contract ends. few month down the line and they want more money. what a piss take.
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Simon
(@Sym0n) reported
@virginmedia Cancelling broadband at 10:29 this morning. Never got to a human, just stuck on the queue. I'm now waiting to make a complaint and cancel, which from experience will mean I jump the retentions queue. 🤔
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Alena
(@alenaf12011) reported
@virginmedia I'm sure it's not but your customer service is woefully below par and expectations.
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Amie Wheeldon
(@wheeldon_amie) reported
@virginmedia Yes and ur agent hung up on me but I will try again but if u can't retain me u don't need to hang up so the agents can hit their targets
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Anna Goodwin
(@AnnaGoodwin6) reported
@virginmedia So we followed your advice and rang the number. Booked a technician for Friday. Had a text to say it’s cancelled because you already know there is an issue in the area. Where do we go from here?
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Nicola
(@SparkleEyedGirl) reported
@virginmedia Yes we are. Ive had to Resort to canx my DD to get any response to you, I’ve raised another complaint this morning after a 48 min phone call!
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PJAway
(@pj_away) reported
@virginmedia Thanks I will do I have already spend over an hour on this issue today alone and we shouldn’t have been allowed to complete an upgrade if we didn’t have the right equipment but I will take more time out of my day to raise a compliant