Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 11/24/2025 16:55

November 24: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Holmfirth, Dewsbury, Leeds, Cleckheaton, Elland, Wakefield and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomBradford Total Blackout
United KingdomBatley TV
United KingdomHalifax Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • martinbo1972 Martin (@martinbo1972) reported from Ossett, England

    @virginmedia shocking customer service!

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • ScottShaqNelson Scott Nelson (@ScottShaqNelson) reported from Keighley, England

    @virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hamed_1220 Hamed (@Hamed_1220) reported

    @virginmedia wifi has been so slow the last few months , should I refer to other providers bcuz I'm getting scammed here

  • ceedoubleu ceedoubleu (@ceedoubleu) reported

    @virginmedia Hi, I want to cancel some of my services but after going through a bunch of checks, I get a message saying you are closed. Is there any way I can do this online? The alternative is to cancel my entire account and direct debit and start again.

  • tmmdaley Tom Daley (@tmmdaley) reported

    @virginmedia internet went down at 6am, status page said 11am fix, then that changed to 4pm, then 10pm, now 10am tomorrow morning. We are working from home and is completely unacceptable. Can’t get through to customer services to find out more. HELP

  • billy96759879 billy (@billy96759879) reported

    @virginmedia i have been a customer for over 4 years, last 6 months awful service, internet and wifi always dropping, when calling for hell get fobbed off!! £100 a month literally so sick of the awful service

  • SimplyFarhang farhang london (@SimplyFarhang) reported

    @virginmedia They said nothing not helpful at all and my complaint has been ignored!!

  • colette_squiz ✨Colette Squirrell✨ (@colette_squiz) reported from Middleton, England

    @GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭

  • KellyBorrett Kelly Borrett (@KellyBorrett) reported

    Great internet service from @virginmedia again today....NOT 😩

  • SteveBu75544303 Steve Burns (@SteveBu75544303) reported

    Yet again @virginmedia can’t get onto VM go. So can’t watch on my iPad. Why to you continue to give a poor service. Pathetic 😡😡

  • exkeano Susan (@exkeano) reported

    @virginmedia Unfortunately I cannot remember either my ID or password, WiFi is dropping several times an hour, can you confirm what the issue is and when will be resolved

  • lynda_petrie Lynda Petrie (@lynda_petrie) reported

    BT Sport 1&2 has been an unwatchable channel for me for the last month. @virginmedia help@please