Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Leeds, Cleckheaton, Elland, Wakefield, Dewsbury and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Bradford |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Halifax |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
@vmbusiness this service is pathetic been on hold for 45 minutes
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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We Want Our Ball Back
(@SupremacyUtter) reported
@virginmedia #virginmedia waiting 6hrs 21mins for customer services so far...
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c_helena
(@c_helena7) reported
@virginmedia I don’t have a wired connection. Seriously never ever have I experienced anything like this in my life
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James Anwell
(@anwell_james) reported
@virginmedia Not having issues to our supply, the village is not serviced by Virgin. It’s just the road is being dug up, a church service was disrupted today, traffic lights have been installed and no one has been told about anything, very unsatisfactory!!!
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Hazel Eadie
(@Haziekins) reported
@virginmedia I phoned VM on 10th Feb 22 to cancel my package, due to impending price increase. I received an email 3 days later noting “changes” to my package. I called today to query this, 40 minutes, no further forward. Why is this so difficult?
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Lisa
(@hope_994) reported
@virginmedia Hi, Tried to get through this morning and the past week but was just on the line for hours... The last guy (few weeks back) said he would send me a link to request a new router but I never got one... How can I get a new router?
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Nichola Daly MIH
(@nichola_daly) reported
@virginmedia I think its more about the lack of training, it a customer is leaving with regards the price they are hardly going to agree to a £20 increase as an inventive to keep them! My goodness, shocking customer service all round it appears from the team.
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marilyn taylor
(@marilyn54463803) reported
@AlanGault1 @virginmedia I’ve experienced the same thing pushy staff not listening , not understanding promising the moon and not delivering. Different story from the next one who rings. One said why ??? Can’t you talk to me now !!! When I was in the dentist ,stroppy attitude .terrible CS
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Lisa
(@hope_994) reported
@virginmedia it's been weeks, since I've asked for a new router... never arrived!!! We have constant problems with the wifi... Can someone at @virginmedia please answer the phone?
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TigerBr3ad
(@TigerBr3ad) reported
@virginmedia Thank you for your reply, this issue is over both wired and wireless. My connection will go from my work computer but is completely fine on my iPad or phone :/
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Pam
(@pam_flyers) reported
@virginmedia you’re customer service is a joke. Shocking way to treat people who have been loyal customers even when moving house, since the Telewest days over 30 years ago. Well congratulations because customers no more 😡. Have served notice & cancelled DD