Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 03/02/2026 12:30

March 02: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Batley, Shipley, Bradford, Wakefield, Huddersfield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Sowerby Bridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomShipley Internet
United KingdomHalifax Internet
United KingdomBradford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t

  • ella_makes El x (@ella_makes) reported from Halifax, England

    @virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice

  • gemma_houlston Gemma Houlston (@gemma_houlston) reported from Wibsey, England

    @virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.

  • PenningtonJ1978 Jamie Pennington (@PenningtonJ1978) reported from Rothwell, England

    @virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.

  • MichaelDHam Michael Ham (@MichaelDHam) reported from Halifax, England

    @virginmedia no broadband available in HX3...is there an issue?

  • ella_makes El x (@ella_makes) reported from Halifax, England

    @virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice

  • petershaw1984 peter shaw (@petershaw1984) reported from Dewsbury, England

    @virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!

  • AlisonFisher2 Alison Fisher (@AlisonFisher2) reported from Meltham, England

    @virginmedia Can’t get it to recognise my email address... and I can’t remember login. Postcode is HD95JT

  • organised Shay (@organised) reported from Wakefield, England

    @daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?

  • AlisonFisher2 Alison Fisher (@AlisonFisher2) reported from Meltham, England

    @virginmedia It says no problem in this area ....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolelovellx Nicole Lovell (@nicolelovellx) reported

    @virginmedia your service is ******* shocking!!! Our wifi has been down all day and we’ve spent all day trying to get through to someone to be cut off after an hour!!! Sort it out

  • maxcooter Max Cooter (@maxcooter) reported

    Blimey, @virginmedia I'm not expecting instant access to your help desk but I've hanging on for 45 mins now ... and still waiting. Can we have different on-hold music?

  • braylcfc Jordan Bray (@braylcfc) reported

    @pompeyhedge @bt_uk @virginmedia Problem is what broadband provider you go with?

  • ScottyGrumpy Grumpy Scotty (@ScottyGrumpy) reported

    @BlueRoseCode @virginmedia Had a few companies over the last 20 years. Virgin were by far and away the worst. When we cancelled they took a month to collect their equipment. We charged them a storage fee and they paid.

  • _mahmudh Mahmud Hussain (@_mahmudh) reported

    @virginmedia Done. Still very slow

  • ElliotHorwoodF1 Elliot Horwood #44 (@ElliotHorwoodF1) reported

    @virginmedia I think it’s all sorted, but apparently need to call back a month before our Install date in March... 🤨 Was a previous VM customer from ‘16 to ‘19 and the phone queues have always been so long unfortunately

  • B0RN_A55ASSIN B0RN A55ASSIN (@B0RN_A55ASSIN) reported

    @virginmedia I've been trying to upgrade my sons phone all week and I can never compete the order cos your website brings up an error. What is going on!?!?!?

  • BigP21768631 BigP (@BigP21768631) reported

    @virginmedia I have placed an order and install dates have now past with no contact. I have also been unable to register as I am a new customer. Your telephone doesn’t work and there is no one to email. Oh and your message service is a 4 hour wait!

  • johngeorge1977 johngeorge1977 (@johngeorge1977) reported

    @pompeyhedge @guardian @virginmedia I signed up for an advertised deal at £31 a month. They registered the wrong address. Made me sign up again and didn't cancel one. Said they had, but have been charging me double since. Was told it was sorted and a credit due. Latest bill double again & no credit.

  • fesfilm fesfilm (@fesfilm) reported

    Virgin Media is a disaster in both customer service & actual service. Looking at a weekend of average 10 mbps in a "200 mbps" package. My 3rd call into customer service. Put on hold forever. Is anyone there? How do i break this contract?? Shameful treatment @virginmedia