Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Batley, Leeds, Shipley, Bradford, Wakefield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Wi-fi | |
| Halifax |
Internet | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Khimji
(@AdamKhimji) reported
@virginmedia App didnt work, we gave up on ringing having been transferred multiple times. Have now logged a complaint via the website.
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Dominique Moore
(@DGNMoore) reported
@virginmedia I am not interested in 'chatting to you, I want you to address a problem with your location system and my account
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Sam Mulkeirins
(@face4allseasons) reported
@virginmedia Hello. Thanks for getting back to me. I have finally resolved the problem over the phone.
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Grumpybinks
(@grumpybinks) reported
@virginmedia No change. App and web browsers all give the same answer. It's not exactly a new problem is it? 'The Internet' is full of your customers pointing out this is a persistent issue...
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@virginmedia Hi is there any way remove your "Advanced Network Error Search", it is stopping me access company related sites, if I want to search I would use #Bing or #Google. Look forward to having this removed not disabled from my account ASAP.
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The Grim Tweeter
(@stoddy89) reported
@virginmedia No. I reset the TV box and it started working. It just seems to be issue after issue at the moment with VM.
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Steve
(@codeminus1) reported
@virginmedia I have a ongoing complaint which hasn’t been dealt with both via mail and online support. The last 4 months. Received a call from your call centre pretending to be talking to me directly and taking security details. They stupidly left a voicemail this is a concern!
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Joseph ward
(@Joe_p_ward) reported
@virginmedia my parents are new customers & have issues with the installation plus the service is poor. This needs resolving as the account will need to be put into dispute as they are not getting a service. Cant get through calling 150 or responding to emails.
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Micky Ginn
(@mickyginn) reported
@virginmedia I spent 5 days on that chat and then another 3 days. Sorry you can’t help and you’ve lost a customer as you don’t give a toss about your customers. Thanks
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Patrick
(@Patrick13121759) reported
@virginmedia Hi, I did lose service earlier and was notified it'd be fixed by 3.30pm. However, it's back work now. Still very inconvenient since it happens so often. Regarding compensation, I lost service for the full day of 18th Nov but I don't see any compensation on my statement?