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Virgin Media outages and service status in Cleckheaton, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Cleckheaton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 14, 10:44 AM GMT+1.
  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 10% TV (10%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cleckheaton, England

The most recent Virgin Media outage reports came from the following cities: Holmfirth, Halifax, Bradford, Batley, Wakefield, Leeds, Huddersfield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Holmfirth Internet 2 hours ago
Halifax Internet 19 hours ago
Halifax Wi-fi 1 day ago
Bradford Internet 1 day ago
Halifax Internet 2 days ago
Bradford Wi-fi 2 days ago

Nearby cities with recent reports

Halifax

12 recent signals

19 hours ago
Batley

12 recent signals

2 days ago
Bradford

5 recent signals

1 day ago
Leeds

2 recent signals

4 days ago
Holmfirth

1 recent signals

2 hours ago

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • a8dullah_mulla
    Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

  • jordfcs
    Jordan (@jordfcs) reported from Bradford, England

    @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

  • khurambfd
    khuram (@khurambfd) reported from Bradford, England

    @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

  • ScampyFryNinja
    Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

  • KamalSh03012772
    Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

  • Barry80901949
    Barry (@Barry80901949) reported from Bradford, England

    @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

  • Debbie_Cleo
    Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England

    @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

  • HelenRaffTVN
    Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England

    @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

  • westerby1
    Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England

    @virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

  • JaviEnNZ
    Javi 💙💛 ۞ (@JaviEnNZ) reported from Halifax, England

    Under no circumstances ever sign anything with @virginmedia. It's probably the worst company I've ever dealt with.

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England

    @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

  • bcbradio
    BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • ThomasGaddPhoto
    Thomas Gadd (@ThomasGaddPhoto) reported from Wrose, England

    @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

  • MENorthAffinity
    Michael Edwards (@MENorthAffinity) reported from Leeds, England

    It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

  • SheltonAndy
    Andy Shelton (@SheltonAndy) reported from Heckmondwike, England

    Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

  • AndyHiggs1
    Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

  • SiDay14
    Simon Day (@SiDay14) reported from Dewsbury, England

    @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Leeds, England

    @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LJHolden1986
    Leighton J Holden (@LJHolden1986) reported

    @virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?

  • HaveringHammer
    Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported

    I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

  • vp_matic
    V (@vp_matic) reported

    @virginmedia Broadband down since 7am this morning. With a secluded repair date of 2days from now! ‘Register of loss of service In Order to receive compensation’ impossible to locate on your app or any of your web pages? Yet a Price increase this month! Absolutely Shameful!!

  • iadnan9
    Addy (@iadnan9) reported

    @virginmedia @AlloquiStrix Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

  • nkgms
    concerned person (@nkgms) reported

    Is there a problem with Virgin Media tv in the Bushey, Hertsmere area?

  • dandufton
    Daniel Dufton (@dandufton) reported

    @virginmedia My VM account has been locked out 'for security reasons' for over three weeks. I called the number given and was told it has been escalated to the techteam. Now three weeks on and I've heard nothing. Trying to chase on the phone but been on hold 25 mins. Help!

  • jbond
    WhiskyTango AlphaFox 😷🇪🇺🍸 (@jbond) reported

    Classic Virgin Media. I have TNT sports. TNT bought by HBO Max. VM email about streaming deal. Follow instructions, click "activate TNT Sports-HBO Max". Get this :- > Sorry, something’s gone wrong! We’re having some technical issues. Please try again later. Sigh.

  • Jd95975184
    Ian (@Jd95975184) reported

    @misselledee @virginmedia If virgin cant provide you service from 30 days of you reporting the fault you can leave for nothing, they are very incompetent when dealing with customers, deal with one agent who promises to sort it, never does, you phone back then its a different agent and you start all over

  • BurnheadMax
    GlenEagle. Better society now for disabled. (@BurnheadMax) reported

    @virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.

  • PrincessSuzy1
    Sue W (@PrincessSuzy1) reported

    @virginmedia hi, can you tell me who to contact to resolve an issue logging into VirginTvGo app please? Despite following the correct “forget password” process keep getting an error message saying can’t sign in with a sub account but we’re using the main account!?