Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

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The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 12/09/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Wakefield, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton and Elland.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Internet

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • markgun61134653 mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Leeds, England

    @virginmedia It is for my boradband connection, I already have a complaint logged about it, just sick of spending my life on hold to you guys.

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with

  • markgun61134653 mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia They’ve kinda of sorted it so when I get my phone 5/11 then I send my old phone to recycle but if the value drops on my trade in then I will cancel order and send new phone back

  • markgun61134653 mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia if you muppets ring me again and put phone down when I answer I will cancel the two new iPhone 11 contracts and go elsewhere

  • markgun61134653 mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia Well as long as everything is ok when phone comes and you trade in what you say then there should be no issues .but we’ll see

  • jimp1822 jim petticrew (@jimp1822) reported from Leeds, England

    @virginmedia , what a terrible service, without broadband again, been over a week now customer service non exsistant. Looks like I’ll be giving @skyUK a call

  • SamanthaCarmic7 Samantha Carmichael (@SamanthaCarmic7) reported from Leeds, England

    @virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Gildersome, England

    @virginmedia I want to discus my complaint with someone, you guys are constantly breaking promises, I've spent way too much time trying to sort this out now.

  • holly192306 Holly Staveley (@holly192306) reported from Leeds, England

    @mrsjackson2205 @virginmedia This is the reason we cancelled with them. We had an on going complaint for around 6 months!! Terrible company so glad we got rid! You cannot talk to anyone on the phone and when you do they are as much use as a chocolate fire guard!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved

  • JulzMTaylor Julia Taylor (@JulzMTaylor) reported from Huddersfield, England

    Anyone else in #Huddersfield having problems with their #VirginMedia @virginmedia

  • James1Nemeth James Nemeth (@James1Nemeth) reported from Leeds, England

    @virginmedia 2nd weekend in a row where there is a problem in my area with the Internet! This is ridiculous

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Gildersome, England

    @virginmedia I have already spoken to your team, and if you look down my twitter feed, it has been 4 months of me just messaging you guys in regards to this, my internet dosen't work, and I want the issue resolved. And I am just told either someone will call me back or to just sit and wait

  • cymrobin Robin J Smith (@cymrobin) reported from Leeds, England

    @virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia Mitigating disaster on your part when you offered the text messaging service. I simply didn’t understand how you do your billing and why I needed to pay September bill when I already paid from August 15th to October 8th and I’ve paid October’s bill yesterday to be

  • whoisdougie Nathan Spooklas (@whoisdougie) reported from Leeds, England

    @virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • indieemu Emu Hughes (@indieemu) reported

    @virginmedia He accused me of lying and I felt like he was trying to pressure me into signing up with Virgin again. All your calls should be recorded and if this wasn't then you really need to get your colleagues to use official phone lines and not personal mobile numbers. Awful xust service

  • S_Douglas96 Shannon Douglas (@S_Douglas96) reported

    @virginmedia That is the usual helpline number and we are not getting anywhere with it. Is there a different number we can call to escalate this issue as we need a solutions and currently we’re just getting passed pillar to post.

  • ricky_sundar Ricky Sundar (@ricky_sundar) reported

    @virginmedia VM responses are always scripted, no depth in response to the customer.

  • billybicep Rachael Hayes (@billybicep) reported

    @virginmedia Hi there yes I always refer to that page when I have issues. It mentioned tv issues but not WiFi. Seems ok again now as it’s intermittent can you guys monitor it please

  • blakelyle Blake (@blakelyle) reported

    @virginmedia Yeah, gave em a call, net drops again this time for 30 mins, sites and all systems say no issues. "when this going to be fixed?" - cs says 3-5 days, mobile solution not possible as I rely on fixed internet due to mobile being in a bad spot. Quite funny really can't make this up

  • antoniostrijdom Antonio Strijdom (@antoniostrijdom) reported

    Yay, getting random disconnects from @virginmedia again. New “super” hub didn’t help, so I guess I’m switching to another provider. Pity.

  • Laurastrupish Laura Strupish (@Laurastrupish) reported

    @virginmedia We have the app but can’t use it as the wifi is so intermittent. It’s not the signal that needs boosting, it just needs to be consistent. It’s a gamble every day on whether it works or not. When it works it’s fine, when it doesn’t we get nothing. No phones, no TV, nothing.

  • steveandcamera Steve Hayes (@steveandcamera) reported

    @virginmedia Tried that and got an automated message saying to ring another number and charges may apply, absolutely shocking service.

  • AgPoseidon PoseidonAG (@AgPoseidon) reported

    @virginmedia @JohnAlm82861113 Same issue happening with me

  • steveandcamera Steve Hayes (@steveandcamera) reported

    @virginmedia Service line says no problems in my area but my connection keeps dropping randomly during the day, it's extremely annoying when streaming.