Virgin Media

Virgin Media Outage Report in Cleckheaton, Kirklees, England

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The latest reports from users having issues in Cleckheaton come from postal codes BD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cleckheaton, Kirklees, England 12/16/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cleckheaton, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Batley, Cleckheaton, Leeds, Brighouse, Wakefield, Liversedge, Dewsbury, Holmfirth and Elland.

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City Problem Type Report Time
United KingdomHuddersfield Internet
United KingdomBradford Total Blackout
United KingdomHalifax Internet
United KingdomBradford Internet
United KingdomBatley TV
United KingdomHalifax Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi

  • RoseyMacdoo Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England

    @virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update

  • Bevster Bev Naylor (@Bevster) reported from Wibsey, England

    @virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in

  • kelechi_okegbe Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England

    @virginmedia I have no Internet at home since Saturday. Please help

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!

  • Hizz67 Richard Hizzard (@Hizz67) reported from Halifax, England

    @virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?

  • CLane_89 Chris (@CLane_89) reported from Thornton, England

    Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!

  • DERocksOn Joanne Letremy (@DERocksOn) reported from Huddersfield, England

    @Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out

  • beccaAjones Becky Williams (@beccaAjones) reported from Gildersome, England

    @JonesMartyn @virginmedia It’s crap 💩

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lalaharvs1 lalaharvs (@lalaharvs1) reported

    @ofordiboy222 @virginmedia literally man, my wifi is so ****

  • LouisaLegg Louisa Legg (@LouisaLegg) reported

    @virginmedia appreciate the network is under big pressure at the moment but our connection at home is almost non-existent & your customer service phone line has informed us with same pre-recorded msg for over a week that a problem has been detected and will be fixed day at 3.45

  • paulcollins76 paul collins (@paulcollins76) reported

    @virginmedia Worst company ever. Avoid at all costs

  • Newey2832 Emma 🌹New (@Newey2832) reported

    @virginmedia I’ve been trying to contact you about a house move but your phone lines have been down all day and waiting for an agent on the live chat for a total of 5 hours today. Please can someone contact me urgently

  • Brynsteroo Brynsteroo (@Brynsteroo) reported

    @cosmicgirlie @virginmedia Mine has been fine, thunders along at about 109mbps with a solid 10mbos up. Never had an issue.

  • Kassim_arab Kassim Arab (@Kassim_arab) reported

    @virginmedia Only problem is you need to also provide us with a working internet connection. I have been without for the past 5 days. 2 children trying to study and 2 adults trying to work with nothing and told I'm not entitled to compensation. I suggest you concentrate on the basics first!

  • MarybethHerron Marybeth Herron (@MarybethHerron) reported

    @virginmedia Hi that's not what you have done though, what you have done is hang up on him when he wanted to cancel in November, then charge him 3 months more fees, then hang up on him 4 times over 4 hours when he tried to cancel again. It feels malicious at this stage.

  • Lil_Missyox Missy (@Lil_Missyox) reported

    @_shannonC @virginmedia im on virgin media wifi at home it SUCKS

  • stephenluvnicki stephenlovesnicki🦄💕 (@stephenluvnicki) reported

    @virginmedia well if your doing your bit, why is it never working

  • IpponUK Col (@IpponUK) reported

    @virginmedia It's is both, but the main problem is the dropping of signal and the low signal strength. If I leave the living room where the router is situated... The WiFi is almost unusable.