Virgin Media Outage Report in Cleckheaton, Kirklees, England
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The latest reports from users having issues in Cleckheaton come from postal codes BD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Wakefield, Bradford, Leeds, Huddersfield, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Internet | |
| Batley |
Wi-fi | |
| Wakefield |
Internet | |
| Bradford |
Total Blackout | |
| Bradford |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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Tony Mulgrew
(@cheftonymulgrew) reported
from
Ripponden, England
@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia I have no Internet at home since Saturday. Please help
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️
(@Gingernuts73) reported
from
Huddersfield, England
Is there an issue with @virginmedia in Huddersfield today?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Ian Hart
(@kektyke1875) reported
from
Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Rosey MacDoo
(@RoseyMacdoo) reported
from
Leeds, England
@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Jubb
(@Jubb_Boy) reported
@virginmedia Anything that can get to the bottom of it will do. We already told the bank to cancel the transaction, Carphone Warehouse to cancel the shipping of the phones and Virgin to stop the contract. So quite what had gone on I'd like to know. We'll be in to take your call.
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Cutteroo
(@cutteroo) reported
@virginmedia Yes, trying to watch Amazon Prime and the signal keeps cutting out
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🌸James McVey🌸
(@TheVampsJames) reported
@virginmedia happy new year guys. Any chance of another chat? Internet issues still sadly.
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Fat Abi
(@Abif180) reported
@virginmedia being an absolute pile of ****, 3 hours trying to sort my dads package. They don’t like it because I want to downgrade and refuse to offer me the same package for them as I’m on.
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Simon Sparkes
(@Pilotsparky) reported
Sorry but all this has been done @virginmedia. Still intermittent and very slow (slower than 4g)
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me
(@Vee_Arr) reported
@virginmedia Okay, so when I call the VM number, which exact combination of choices gets me through the maze to talk to someone to tell them that I did make a complaint and don’t want to close it? None of the options are “I want to talk to someone about my complaint”.
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tonight_we_fly
(@tonight__we_fly) reported
@virginmedia Those are not actually contact options though, are they, because the only way you have ever responded to me is on Twitter. If you cannot provide any service here, please escalate this up to somebody more senior who can. How do I get in touch with a manager? Thank you.
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Kay Kaye
(@JessieLauren19) reported
@virginmedia This text thing is an absolute waste of time, so my speed is OK into the router but from it by WiFi it’s not achieving the speed, there are non other things within range no baby monitors etc, what can you do to help me get speeds I’m paying for?
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baloowho54🇬🇧➡️55
(@Al74lan) reported
@virginmedia It's nothing to do with the engineers; they were excellent. It's call staff and customer service that's appalling! I had a TV package which for some reason virgin have changed and I'm now unable to reactivate my channels until Monday apparently!! Shocking!🤬
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Richard Jubb
(@Jubb_Boy) reported
@virginmedia I think so. They said they were calling back last Tuesday. They never did. I'm not so sure they know what they're doing.