Virgin Media Outage Report in Fenay Bridge, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Fenay Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fenay Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Fenay Bridge, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Wakefield, Bradford, Leeds, Batley, Huddersfield, Holmfirth, Barnsley, Dewsbury, Cleckheaton, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Wi-fi | 5 hours ago |
|
Wakefield
|
TV | 6 hours ago |
|
Bradford
|
Wi-fi | 11 hours ago |
|
Halifax
|
Total Blackout | 13 hours ago |
|
Leeds
|
Wi-fi | 14 hours ago |
|
Halifax
|
Wi-fi | 21 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Fenay Bridge, England
Latest outage, problems and issue reports in Fenay Bridge and nearby locations:
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Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Guy Leech (@guyrleech) reported from Wakefield, England@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Syd MC (@63Syd) reported from Huddersfield, England@virginmedia Logged in first time and no problems but since then I get this screen
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Guy Leech (@guyrleech) reported from Wakefield, England@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Guy Leech (@guyrleech) reported from Wakefield, England@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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GAMING DRAGON (@GAMINGDRAGONUK) reported from Hoyland Nether, England@virginmedia I already have and I reported the fault bit it see like you have a service outage in my area
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michael (@r5008) reported from Greetland, England@virginmedia is your brodband down at the moment Hx5 area ?
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Jordan (@jordfcs) reported from Bradford, England@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Bam Bam (@SaffsAI) reported from Bradford, EnglandWhy companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Andrew English (@andy_english) reported from Dewsbury, England@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Joe Hirst (@JoeMHirst) reported from Halifax, England@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
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Jordan (@jordfcs) reported from Bradford, England@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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anne l (@annie7hudds) reported from Fenay Bridge, England@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Paul Waite (@plrw2010) reported from Leeds, England@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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inky-paper (@PaperInky) reported from Greetland, England@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Martin Lowrie (@ringroads) reported from Leeds, England@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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-Brennan- (@BrennanAyres02) reported@virginmedia It’s all devices, it says on the service status that there is nothing wrong in my area but then I click the test hub and it says that there is an issue. Been over a day now
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Tracy Dines (@DinesTracy) reported@virginmedia Have tried that. Cant@get past the message remove package or add service. I want to know why my package has gone up to £55. When same package is £24 for new customer. Terrible service@
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Ind50 (@iny1951) reportedI have been awarded £2.63 compensation?! Got my virgin media rooter Monday, engineer came Thursday then again Friday as they discovered it was not connected from the street?! Had they asked when I joined this issue would not have arisen. No wifi for 5 days and I get £2.63 comp!😠
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@scottburton (@scottburton1982) reported@virginmedia are ****
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Tracy Dines (@DinesTracy) reported@virginmedia Offer me new discounts then as have been a customer for years. As i will leave and find a better deal
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Dave J (@foomaniac) reported@virginmedia Any known issues in WF5? Internet is down here. Green light flashing on router. Tried reboot, no joy. Been over 30mins now with nothing.
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Tracy Dines (@DinesTracy) reported@virginmedia Need to speak to someone I can understand. Terrible line to India. My bill has gone up to £55 for phone and broadband. Same package £24 for new customer. Terrible service. How to treat loyalty
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Sir Bee (@beezlebum) reported@virginmedia I know where it is. Where's my service? Where's my broadband? Where is my explanation (that isn't a cut and paste generic response)? Do you really think it's okay to deprive me of a service for two months because you can't sort out a simple problem?
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Tom Whittle (@twittle16) reported@virginmedia everytime i get through to your pre-installation team, they mess me around because i want to cancel it. I wont be in on the installation date and i will cancel the direct debit with my bank and we will call it quits yeah 👍
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Karen (@karengrrrl) reported@virginmedia outsourced service that doesn't understand you. Outdated process. No internet for a week after moving in #winning