Virgin Media Outage Report in Fenay Bridge, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Fenay Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fenay Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Fenay Bridge, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Cleckheaton, Bradford, Leeds, Huddersfield, Wakefield, Barnsley, Liversedge, Pudsey, Dewsbury, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fenay Bridge, England
Latest outage, problems and issue reports in Fenay Bridge and nearby locations:
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
-
Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
-
peter shaw
(@petershaw1984) reported
from
Dewsbury, England
@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
-
UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
-
Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
-
Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
-
Shay
(@organised) reported
from
Wakefield, England
@daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.
-
Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia Can’t get it to recognise my email address... and I can’t remember login. Postcode is HD95JT
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
-
Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
-
Lewis H
(@LewisH90) reported
from
Darton, England
Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
-
Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
-
Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia It says no problem in this area ....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Elizabeth W
(@Elizabe37899475) reported
@virginmedia catchup not working again, getting a bit fed up of this
-
DJ Conspiracy
(@djconspiracy1) reported
I'm done with @virginmedia absolute joke thing. @SkyUK don't fail me if I call u.
-
Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia your customer service is awful! I’ve been trying to contact since 9am this morning no internet access and I have a child I need to home school from a laptop! Customers for many years and we get no where! AWFUL SERVICE
-
Ann Memmott PGC🌈
(@AnnMemmott) reported
It's a real problem for disabled customers when they are left struggling for a month by @virginmedia . There's no need for it, is there.
-
John Gribben
(@mricycold) reported
@virginmedia where can I go for help with broadband faults? The message function in the app isn’t working and suggests the call centres that are meant to be open til 10pm but when I called the message says that all call centres are closed. Going round in circles here.
-
Susan Darby
(@SueDarby72) reported
@virginmedia had engineer out 2 weeks ago to fix elderly fathers internet. Was sorted, temporarily it seems as now having problems AGAIN! He’s vulnerable and needs internet! Please sort it out! Your company name already bad this area!!
-
A
(@stoates345) reported
@virginmedia every night on demand is unavailable between 8 & 10 approx. Run tests all good. Reset no joy. Tech support closed. Shocking. Reeks of a network unable to handle the current demand on their services but still charging full price!!
-
Paul Smith
(@Paul_CR_Smith) reported
@virginmedia No. Had to reset the router earlier today. We’ve given up trying to watch programmes on catch up this evening. Cut out continuously over the last hour.
-
Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!
-
Jack
(@Humpenscrump) reported
Good Lord, @virginmedia are absolute garbage. Avoid like the plague.