Virgin Media Outage Report in Fenay Bridge, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fenay Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fenay Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Fenay Bridge, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Wakefield, Leeds, Huddersfield, Liversedge, Barnsley, Batley, Brighouse, Cleckheaton, Dewsbury, Halifax and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Wi-fi | |
| Wakefield |
TV | |
| Leeds |
Internet | |
| Huddersfield |
TV | |
| Leeds |
Internet | |
| Liversedge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fenay Bridge, England
Latest outage, problems and issue reports in Fenay Bridge and nearby locations:
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Ian Wolstenhulme
(@WolstenhulmeIan) reported
from
Saddleworth, England
@WildDarren @virginmedia @WildDarren I am sensing some issue with @virginmedia #Christmas
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
@vmbusiness this service is pathetic been on hold for 45 minutes
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Steven
(@KellySt58960783) reported
@virginmedia Yes, not working. Only one port working and was told nothing can be done other than monitor for 24 hours! Not wired connections possible
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TheDandyBiker_68
(@thedandybiker) reported
@mrconks I had a price increase email from @virginmedia Called the number to cancel- auto message saying they won't apply if I stay. Chose no. Went thru to an agent who tried to get me to stay. Too late- already arranged another provider. Try a loyalty bonus Virgin too keep customers 🙄
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Corey James
(@cjames2606) reported
@virginmedia Yes and it says there are no issues detected
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rab_147
(@rab_147) reported
@virginmedia Again, absolutely no help given I've told you I can't get through. All your Twitter serves to do is take a problem and make it worse.
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TallPaul
(@paul_connors) reported
@virginmedia diabolical customer service.... started a conversation yesterday on whatsapp and got transferred to another section at 1752 and still no response!!!
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Matthew Frost 🇪🇺🇬🇧💉 💉 💉
(@matthewf_) reported
@fanf I feel for you. Virgin Media runs past the end of my cul-de-sac and I’ve asked them to cable the street. Recently they dug new ducts in the next street to connect the new housing development there. Community Fibre down Hendon Lane, but not this side of Finchley yet…
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Bulldog Dave
(@DaveMoonie) reported
@virginmedia your broadband WiFi is horrific!! Constantly disconnecting. The solution!!BUY one of your wifi pods!!! Poor #CustomerService !! After over 20 years as a customer 8 an now looking for an alternative supplier! #CustomerService
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Rob Begley
(@RobOFeckit) reported
@virginmedia This response is not good enough, especially for a long term customer like myself. You must try harder. Right now this issue is played out publicly on twitter. This is not professional.
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Paulo
(@Paulo_1875) reported
@virginmedia Where do I start. Internet was very poor. Told after speaking that I needed the virgin booster. Ran with this (and extra cost) for a year. Still issues . Phoned to cancel. Told it wasn't due to needing booster but package wasn't sufficient. Told i needed m300 ?? Ran it
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Laura brasher
(@brasher_laura) reported
@virginmedia This seems to be a weekly occurrence. My internet has gone again. Says no known issues in area when i check, and rebooting doesnt fit it. I’ve booked an engineer to come out 4 times now and noone ever shows.