Virgin Media Outage Report in Fenay Bridge, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fenay Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fenay Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Fenay Bridge, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Cleckheaton, Bradford, Huddersfield, Liversedge, Dewsbury, Halifax, Wakefield, Barnsley, Brighouse, Batley and Mirfield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Phone | |
| Cleckheaton |
Wi-fi | |
| Leeds |
Internet | |
| Bradford |
Internet | |
| Bradford |
TV | |
| Leeds |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fenay Bridge, England
Latest outage, problems and issue reports in Fenay Bridge and nearby locations:
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Rosey MacDoo
(@RoseyMacdoo) reported
from
Leeds, England
@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia I have no Internet at home since Saturday. Please help
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
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Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️
(@Gingernuts73) reported
from
Huddersfield, England
Is there an issue with @virginmedia in Huddersfield today?
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave (Kenny) Cram
(@Davecram2) reported
@virginmedia Done the whats app, got nowhere, 3 calls nowhere. Nobody can even tell me where my broadband is. I had 5 people ring me from virgin to sign me up but once signed impossible to speak to anyone. I’ll be ringing to cancel first thing.
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Neil Fisher
(@NeilFisher80) reported
@virginmedia Home installation booked due to moved house. Prep work not completed so install postponed by a month with less than days notice and no explanation. Customer services told me everything except help or the truth. 1/x
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bestia
(@betija68833235) reported
@virginmedia I want working internet not compensation. I was told the same story as on 6th October when engineer didn’t turn up first time. Not acceptable. Used all my mobile data allowances on hotspots. Complete shambles of the company. Can you help speed it up or I’m cancelling?!
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Carole Fossey
(@CaroleFossey) reported
@virginmedia your new interface is exceptionally AWFUL. Who designed this utterly dreadful ‘new’ look. Why change something that was great? It’s truly dreadful. Can’t find anything. Terrible. Did I say that already ? Zero out of 10.
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janjan
(@laughcrysmile1) reported
@virginmedia I gave them all my info and when explained that I want to cancel they cut me off. I'm moving and cancelling. Will not be using Virgin in new place.
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Darren
(@druled) reported
@virginmedia As I said the issue is not Wi-Fi related but I’ve downloaded the App and will check. Once My hub comes back up after a reboot. I’ll then do a pin hole reset and set it back in wireless hub mode if the situation does not resolve. Then maybe you can help some more.
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Ashley
(@ash_x_123) reported
@virginmedia No as I haven't made the call to the Faults Team yet (wasn't able to sort this out via the chat service)
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Danny Lush
(@Danny_Lush) reported
@virginmedia Well after almost 6 hours on WhatsApp (yes 6 hours) I get given a ohone number to call , absolute waste of time, cannot wait to cancel tomorrow!!!
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kevin marlow
(@marlowkevin) reported
@virginmedia is there a problem with service re Facebook and instagram right now?
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Ryan Cuzen
(@Lego_2_Lets_Go) reported
@virginmedia Still having problems. Deliberately kicking devices off and disconnecting from zoom meetings at random…not good enough @virginmedia