Virgin Media Outage Report in Holmfirth, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Holmfirth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holmfirth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Holmfirth, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Liversedge, Huddersfield, Sheffield, Batley, Brighouse, Cleckheaton, Dewsbury, Wakefield, Halifax and Heckmondwike.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
Total Blackout | ||
Phone | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Holmfirth, England
Latest outage, problems and issue reports in Holmfirth and nearby locations:
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Guy Leech (@guyrleech) reported from Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Rebecca (@Bexwa) reported from Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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anne l (@annie7hudds) reported from Fenay Bridge, England
@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Syd MC (@63Syd) reported from Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
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Padge 👌 (@AdamPagett3) reported from Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Andrew English (@andy_english) reported from Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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Padge 👌 (@AdamPagett3) reported from Wakefield, England
@virginmedia That checker like my service doesn't work
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Joe Hirst (@JoeMHirst) reported from Halifax, England
@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
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Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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michael (@r5008) reported from Greetland, England
@virginmedia is virgin media broadband down ?
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inky-paper (@PaperInky) reported from Greetland, England
@virginmedia I’m not a VM customer.
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inky-paper (@PaperInky) reported from Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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michael (@r5008) reported from Greetland, England
@virginmedia is your brodband down at the moment Hx5 area ?
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Guy Leech (@guyrleech) reported from Wakefield, England
@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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Jim Johnson (@jim_johnson24) reported from Shepley, England
@virginmedia 7 days and still no @O2 resolution
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Guy Leech (@guyrleech) reported from Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Guy Leech (@guyrleech) reported from Wakefield, England
@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Sam Walker (@SamWalker03) reported from Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Louis Romégoux (@RomegouxLouis) reported from Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Vahl (@BB71) reported
@IRodber @Jb_radley @virginmedia Ian, I'm in the Sutton area also & have absolutely zero Internet & phone after an engineer visit today. The service offered is shocking, and I have had constant problems since signing up in October.
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Gareth Hopkins (@Grumpy_Cabbage) reported
@virginmedia Could be worse, could be signed in for a contract wait 5 months of push backs on installation just for them to cancel the installation. No internet for 5 months because Virgin Media kept feeding BS to keep us waiting. #Badservice #wasteoftime
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djv85gaming (@djv85gaming) reported
@virginmedia FIX your service. There is no reason it should be cutting out every 15 minutes. We pay more than enough.
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kay (@kayisawful) reported
@virginmedia sort Ur WiFi out shits been slow asf for the past 2 days
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lisa✨ (@reluctntlyawake) reported
@virginmedia No issues known in my area but Internet still down for the third day 😩
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X-gamer Pro-HD (@XgamerProHD1) reported
Can’t even play my one game that o have knee 30k hours of play time. The internet is showing a white bar. Which I’m guessing doesn’t mean there’s internet. I have some but it’s not working…so I have internet but it’s not stronger enough to work @virginmedia FIX IT 3 DAYS NOW
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kuntykunti (@kuntyKunti) reported
@virginmedia You could have updated more. You didn't even update to say it was resolved, last thing you said it was down. Anyone would think you're not arsed about the people that keep your business afloat, customers.
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K_k (@karthiztwit) reported
@virginmedia down again??? 😡 #virginmediadown
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Allan Wright (@allanwphoto) reported
@virginmedia Father in law qualifies for an emergency backup phone line now his phone is hub attached, how does this work when there is no physical line to plug into now… is it a 4G SIM card connected handset, and does it just use batteries?
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hsdb (@nologo3000) reported
@virginmedia You’ve been hacked havnt you? I can’t think of another reason why your service has got so ridiculously bad.