Virgin Media outages and service status in Holmfirth, England

Problems in the last 24 hours in Holmfirth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holmfirth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Holmfirth, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Holmfirth, Huddersfield, Cleckheaton, Wakefield, Dewsbury, and Stalybridge.

City	Problem Type	Report Time
Batley	Internet	59 minutes ago
Halifax	Total Blackout	13 hours ago
Batley	Internet	14 hours ago
Batley	Internet	14 hours ago
Halifax	Internet	14 hours ago
Batley	Internet	15 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Holmfirth, England

Latest outage, problems and issue reports in Holmfirth and nearby locations:

• 
  Martyn Bolt (@martynbolt) reported 1 minute ago from Mirfield, England

  Terrible customer service by @virginmedia cancelled 0800 installation in Dewsbury today at 2100 last night Strangely blaming @KirkleesCouncil

• 
  The HD9 Photographer (@HD9photographer) reported 2 minutes ago from Meltham, England

  @virginmedia Still not working

• 
  James Bushnell Snr (@jamesb338) reported 7 minutes ago from Huddersfield, England

  @virginmedia I've done this and no one can help me I just end up wasting my time it's taken two weeks to get this far

• 
  Andy Pearson (@Podder51) reported 10 minutes ago from Huddersfield, England

  @virginmedia @virginmedia yes we’re still having problems, the hub no longer reaches all rooms, signal strength is lower, when we get a signal. We’re on Fiber at above 100mgbs/Sec be guaranteed. So why did a get a text last month “good news we’ve upgraded you to 100mgb/s.

• 
  Huddersfield Times (@HuddersfieldTi2) reported 11 minutes ago from Huddersfield, England

  @iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.

• 
  PatsyT (@PatsyT31) reported 14 minutes ago from Fenay Bridge, England

  @virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!

• 
  Catherine Gray (@cathgray23) reported 16 minutes ago from Horbury, England

  @virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.

• 
  Jay Smith (@JayDS87) reported 21 minutes ago from Halifax, England

  @virginmedia Service status website page won’t load even on my phone service provider. I have reset my router twice. Still happening.

• 
  Kelechi Okegbe (@kelechi_okegbe) reported 24 minutes ago from Huddersfield, England

  @virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm

• 
  Polski 💙💛🤍 (@WhinmoorWhite) reported 24 minutes ago from Halifax, England

  @virginmedia any news on issues in Calderdale / Copley HX3 0 area? More off than on today despite there being a white light on the router as normal. Help!

• 
  Rees (@Rees_2807) reported 25 minutes ago from Huddersfield, England

  @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

• 
  Jason Hemingway. (@BesaJason) reported 25 minutes ago from Brighouse, England

  It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.

• 
  Catherine Gray (@cathgray23) reported 28 minutes ago from Horbury, England

  @virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service

• 
  Michael Collinson (@Mcollinson72) reported 32 minutes ago from Wakefield, England

  Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

• 
  Chirpy Frances (@chirpyfrances) reported 36 minutes ago from Wakefield, England

  Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy

• 
  James Brook Photography (@jaymzzb) reported 38 minutes ago from Brighouse, England

  @virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.

• 
  Rebecca (@Bexwa) reported 41 minutes ago from Dewsbury, England

  @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

• 
  Oliver Dean #TeamLH (@ollieinleeds) reported 41 minutes ago from Wakefield, England

  @virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService

• 
  Ed Foster (@EJJFoster) reported 44 minutes ago from Wakefield, England

  @virginmedia hi is there an issue in wakefield with the broadband? It has been off all afternoon. Constantly on the blink!!

• 
  Hannah Mason (@hannahiscontent) reported 56 minutes ago from Huddersfield, England

  @virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joy Harris (@bengalisgirl) reported 9 minutes ago

  @virginmedia My tv screen has message saying Network out of range days of no service for hour upon hour

• 
  Brandon Fletcher (@FletchLCFC92) reported 10 minutes ago

  @virginmedia why don’t you lot just leave stuff alone! Updated my tv box and now it don’t work… Shock!! Time to look at moving to sky instead of your overpriced **** stuff!!

• 
  Danger Mouse 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stewiejohn2) reported 12 minutes ago

  @OliverGMcManus @virginmedia They should pay you automatic compensation thru the Ofcom scheme, it is about £6 a day. If they do not agree to pay it, then take them to an Ombudsman service.

• 
  TB (@Peerabeee) reported 12 minutes ago

  @virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) and internet is still broken. you demand an illegal cancellation fee? I have raised a formal complaint: C-010626172 (Yeliz Guven Bilgin). Sort this out under Ofcom rules.

• 
  O2 (@O2) reported 17 minutes ago

  @rraanes Hi it's us from Virgin Media O2. Sorry to hear your having these issues, if you like could you please send us a DM with a screenshot of the errors you're getting, so we can take a better look?

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 19 minutes ago

  I am wondering on what is wrong with customer services advisers at @virginmedia Why would they ask me for my monthly price & when I tell them £27 I then get asked for my email address which I gave and then immediately after my email address confirmation they again ask my price

• 
  Philip todd (@Twobobtodd) reported 20 minutes ago

  @virginmedia ive now spoken to three of your customer services team over the last few days to confirm at the end of my contract which was 31 May I wanted all my tv package to be ceased and broadband services to be reduced to 350mb on a rolling contract...tv still working!!

• 
  Urban Groove (@Urban__Groove) reported 23 minutes ago

  @virginmedia It started last month, and it was you who authorised it 😡 I dont need o2's useless service volt benefit crap, Ive been instructed to contact the police as theyre harassing me for payment for a **** service i didnt ask for, this is your fault

• 
  Mr Nash (@Nasher6328) reported 25 minutes ago

  @OliverGMcManus @virginmedia Under UK law (primarily the Consumer Rights Act 2015), broadband services must be provided with reasonable care and skill and be of satisfactory quality. A complete outage lasting 7 weeks is almost certainly a breach, giving you the right to end the contract and seek a remedy (like cancellation without penalty or a refund for the affected period). Virgin Media participates in Ofcom's automatic compensation scheme for total loss of service (no internet at all via wired connection). You should already be getting ~£10.34 per day automatically after the first 2 full working days of reporting the fault. This doesn't directly let you cancel penalty-free, but it supports your case.

• 
  Ollie McManus (@OliverGMcManus) reported 30 minutes ago

  @virginmedia I have raised a complaint and they haven't addressed it for me.