Virgin Media Outage Report in Holmfirth, Kirklees, England
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The latest reports from users having issues in Holmfirth come from postal codes HD9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Holmfirth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holmfirth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Holmfirth, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Holmfirth, Wakefield, Huddersfield, Batley, Ossett, Cleckheaton, Hyde, Sheffield, Dewsbury, Heckmondwike, Sowerby Bridge, Stalybridge, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
Community Discussion
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Virgin Media Issues Reports Near Holmfirth, England
Latest outage, problems and issue reports in Holmfirth and nearby locations:
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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Haz
(@harryd20200) reported
from
Wakefield, England
@virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Martin Paul Roche
(@Rochethewriter) reported
from
Delph, England
@virginmedia Sadly not. I was advised to wait until today when some quota/allowance kicked in for the 1st of the month to renew my contract. 'Ash' promised to call back between 9 & 10. Still waiting. And apparently its now costing me more because I never renewed! My fault then. Go figure.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
@virginmedia You are a set of robbing bastards. Give me a free trial, don’t let me cancel cos I don’t have a password cos you never gave me one, then charge me £114. You are conning scum, and your service is shite by the way. Sky must be shitting themselves.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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judith badger
(@badger63) reported
from
Sheffield, England
@virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this
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judith badger
(@badger63) reported
from
Sheffield, England
Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Morgan
(@Fakechrismorgan) reported
@virginmedia Internet & TV down for the last 2 hours in CF10. Can't get through on the phone and your app won't let me log in. Any idea how long it's going to be down for? Again.
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Jack Cuthbert
(@jack_cuthberty) reported
@virginmedia can anyone help me. We have been in contact with people from your team multiple times and have been assured our WiFi problems have been fixed but they are not. Our WiFi keeps dropping out. This is unacceptable and the customer service so far has been abysmal
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Kmontybags
(@kmontybags) reported
@virginmedia Just spent 71 minutes on the house phone trying to sort out a problem Will you call me back if my phone cuts off or runs out, YES We Will .Battery ran out!not called back Why am I still with Virgin
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Rev
(@Rev33753917) reported
@virginmedia Yes it was missed, we lost service, the entire service for the entire day.......
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Jeremy Hart
(@ginjaninja1973) reported
@virginmedia my wife is a new customer with Virgin Mobile. She has been unable to make calls, send texts or use data. A new sim was sent and the issue remains. Customer service has told her it needs to go to the IT team and can take up to 5 days. Not good enough!
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G
(@Gheezy23) reported
@virginmedia For the 2nd time, yes I have - I’ve done everything I can. I clearly need an engineer’s support so please get something arranged ASAP.
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Spooky Chris
(@spoooky_chris) reported
@virginmedia Replies faster on twitter than on their actual customer support services. Seems a bit suss
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Yana Helena 🇧🇻🏴
(@Lauperak) reported
@virginmedia finally talk to someone only for him to be rude, put me on hold and forget me for 30min till someone else picked up. They say they can't help me because I don't have some password I never set up, I know all the backup security questions. In summary: your broadband is
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Veronica
(@Veronic35709033) reported
@virginmedia is anyone there? - just spent nearly 2 hours on 2 separate calls trying to get assistance and the sad thing is we’re paying for this service!
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D.T
(@DirteeTacticz) reported
@virginmedia I’ve just tried to close my account and I was put through to some dodgy call centre after being on the call for 30 minutes when I was transferred to a UK o2 HELP DESK!!! So you use the same call Centers!? Why can’t I close my account. I’ve tried twice now