Virgin Media Outage Report in Holmfirth, Kirklees, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Holmfirth come from postal codes HD9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Holmfirth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holmfirth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Holmfirth, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Huddersfield, Holmfirth, Wakefield, Dewsbury, Cleckheaton, and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
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Internet | 4 hours ago |
|
Halifax
|
Internet | 16 hours ago |
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Halifax
|
Internet | 22 hours ago |
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Halifax
|
Wi-fi | 23 hours ago |
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Halifax
|
Wi-fi | 1 day ago |
|
Batley
|
Wi-fi | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Holmfirth, England
Latest outage, problems and issue reports in Holmfirth and nearby locations:
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michael (@r5008) reported from Greetland, England@virginmedia Sorry one more qustion It says register loss of service Fix estimate: 11 October 21:15 Dose that mean someone will look at it ?
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Chirpy Frances (@chirpyfrances) reported from Wakefield, EnglandBeen through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy
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Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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Gary Fretwell (@GaryFretwell1) reported from Wakefield, England@virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom
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Ed Foster (@EJJFoster) reported from Wakefield, England@virginmedia I have tried the status but its saying the service is fine. Yet all the people on out estate are complaining they cannot get onto Virgin internet. We cannot book an engineer as isolating. Why is it constantly broken or speeds so slow?
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Rees (@Rees_2807) reported from Huddersfield, England@virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt
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Joe Hirst (@JoeMHirst) reported from Halifax, England@virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!
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Jamie Houston (@jimbob_houston) reported from Honley, England@virginmedia hi there I moved to you guys over the bank hols weekend, but my phone number is yet to be migrated and I haven’t been sent a pin for my tv hub so I can’t use all the features, can someone help?
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Ed Foster (@EJJFoster) reported from Wakefield, England@virginmedia hi is there an issue in wakefield with the broadband? It has been off all afternoon. Constantly on the blink!!
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Andy M (@AndyM50760310) reported from Dewsbury, England@virginmedia Help please. Tried to resolve wirh 3 members of your overseas Call Centre and was promised a call back. I can’t access my account.
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Richard Porter (@Porter__Face) reported from Halifax, EnglandNeed to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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Porrohman (@AndyHiggs1) reported from Huddersfield, England@virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔
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daniel dries (@dannyjd19) reported from Huddersfield, England@virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv
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Owen1257 (@owen1257) reported from Huddersfield, England@HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's
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Huddersfield Times (@HuddersfieldTi2) reported from Huddersfield, England@iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.
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Andy M (@AndyM50760310) reported from Dewsbury, England@virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.
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Andy M (@AndyM50760310) reported from Dewsbury, England@virginmedia I can’t sign in with the original details. The email is no longer mine.
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Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported from Huddersfield, EnglandAnyone else having an issue with @virginmedia WiFi?
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Joe Hirst (@JoeMHirst) reported from Halifax, EnglandVirgin Media have been absolutely terrible since we recently joined them in October. Currently have no internet connectivity to the house and there is (apparently) nothing they can do about it until they send out an engineer. Absolutely won’t be recommending them to anyone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Mason (@richmasonpl) reported@virginmedia How do I change my plan when I phone to be told by the automated service "sorry we can't take your call at the moment please call back" maybe I should look for a different provider if this is your customer service.
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Fionna Gillan-Foy (@Neesongirl) reported@virginmedia As the case was suppose to be resolved the closed it. I will need to resubmit another complaint. Thanks for trying to assist. This error will now cost VM even more as this is time and stress caused. Have a good day
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JadeiteGemsJewellery (@JadeiteGems) reported@virginmedia appalling customer service, very very rude lady didn't help at all, paying for 350mb getting that to router but only 90mb from router to wifi, what a rip off, shame on you @virginmedia😡 zero help, zero solutions.
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Stevie Ramsay (@sjramsay7) reported@virginmedia We need the internet to work. She keeps getting passed from dept to dept without any resolution when we were told you could issue a Dongle Tony’s to allow us to WFH.
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Suraj Khanal (@khanalsuraj41) reported@virginmedia Why can you not warn of connection problem when the status is being checked?? All we want is information on time so we stay patient. What is the reason of this service problems? Tell us right now, not when it get fixed few days later. Enough of communication gaps.
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Beldridge (@digger338) reported@virginmedia Yeah two issues now!
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revblock (@revbl0ck) reported@virginmedia what the hell is going on with your mobile internet. I'm lucky if I get 1mb down and barely getting 0.01mb up, literally unusable!
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Gary Adams (@GazzaAdams) reported@virginmedia Hi John, thanks for your reply. As I’ve said previously I don’t blame you guys but the system. Being on hold for just over and hour and the line going dead on 5 separate occasions. Finally got through to Keiron this eve who was a huge help. Getting discarded mid convo isn’t great
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Frances Tiplady (@FrancesTiplady) reported@virginmedia I wish I'd never signed up to virgin media. I notified my change of address over a month ago, and despite 12 phone calls, one if which was over an hour before they cut me off, I still have no internet. Complete waste of space. Furious with them
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Chris Humble (@ChrisHumble79) reported@virginmedia I made a complaint this morning. I asked for the account to be closed as promised. I was told to call the 0345 number as the resolution. I spoke to someone 3 days ago who was arranging for a call back from a manager. That hasn’t happened. Your company cannot and does not care