Virgin Media Outage Report in Greetland, Calderdale, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greetland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greetland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Greetland, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Brighouse, Batley, Halifax, Oldham, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Todmorden, Rochdale, Cleckheaton and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Brighouse |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greetland, England
Latest outage, problems and issue reports in Greetland and nearby locations:
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I submitted a complaint form yesterday but I’m unsure if it was sent. I never received a ref number so I do doubt if it submitted successfully,
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia Yes both wired and wireless items are not working. I have rebooted the router and it makes no difference im still on hold as well we are now hitting the 45 minute mark!!
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Joseph Hardcastle
(@josephhtfc13) reported
from
Huddersfield, England
@virginmedia @kempsapey It’s not working , sort it out
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have tried everything when it comes to the connection, this is an SNR issue at the exchange meaning my internet intermittently fails. I have been told there is nothing I can do to restore my internet connection apart from getting my internet from another provider
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jim petticrew
(@jimp1822) reported
from
Leeds, England
@virginmedia , what a terrible service, without broadband again, been over a week now customer service non exsistant. Looks like I’ll be giving @skyUK a call
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginnightmare @virginmedia I’ve gone to @BBCWatchdog you should do too! And the more of @virginmedia customers complain they might have to actually do something! And to stop their so called customer services lies! They need to held accountable for what they do and in many cases don’t do.
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Julia Taylor
(@JulzMTaylor) reported
from
Huddersfield, England
Anyone else in #Huddersfield having problems with their #VirginMedia @virginmedia
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @virgin @richardbranson @BBCWatchdog Yet again virgin media has Reneged on a promise! I was assured that someone was going to call me back today at 11 o’clock and now at the time of typing this it’s 1:10 customer service is nil! All they want is my money.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You talk about SLA what about telling and training your staff about SLA and not to blatantly lie to customers in order to end and move on to the next customer... why can’t you lt do that! Instead of pontificate to me as a customer on SLA guidelines!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Which was lies on the onset I was on the phone at one point 5 hours of calls was made by me call virgin media customer service.... no one offered a call back once!
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James Nemeth
(@James1Nemeth) reported
from
Leeds, England
@virginmedia 2nd weekend in a row where there is a problem in my area with the Internet! This is ridiculous
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@BBCWatchdog Virgin Media - great when it works, and super quick. However, lots of outage, awful customer service and no form of compensation for prolonged loss of service despite promises. I will not be renewing at the end of the contract!
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Michelle B
(@shellbennett) reported
from
Huddersfield, England
If you're trying to watch via red button on Virgin media you can watch on a tablet via Sky Sports app. Use your VM account login via the Virgin Media UK login option on Sky Sports app login #htafc
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Rob Billson
(@robbill) reported
from
Halifax, England
@virginmedia I have spent more than an hour in the last couple of weeks waiting for people in your "customer service" sections to answer my calls. I was trying to upgrade my package after the end of a current contract. But forget it, I'll spend my money elsewhere.
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have attempted to do this, but due to my internet connection being down, I was unable to talk to anyone
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You expect me to pay £70+ per month on the dot or you’ll cut me off... if I complain about lack of internet and tv people at virgin media drag their backsides not to help or compensate us customers when it goes horribly wrong but you’ll demand to be paid in full every month !!
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia There is an SNR issue in my area,been going on since May, logged a complaint or two in regards to the matter, and it still goes down. Customer service team don't seem to care about it and just tell me to sit and wait for it to come up. Nothing they can do help me. 😠😠
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia And this is how you can get away with blue murder because it not consecutive interruptions but in my case it was in September and you move the parameters to suite your statistics even when I complained that my entire weekend with out internet and limited tv service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Di Milne
(@MilneDi) reported
@virginmedia In fact it’s gone off again. So he’s there is an issue.
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𝓖𝓸𝓭𝓭𝓮𝓼𝓼 𝓐𝓵𝓮𝔁
(@Goddess_alex_x) reported
@virginmedia I have done all this, the WiFi works perfectly fine when I am in the same room as it but as soon as I go into my bedroom the speed goes all the way down
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Katie-C137
(@katieb32) reported
@virginmedia was supposed to send me a new SIM due to an update on their network. It never arrived. Friday, they cut off my current SIM. I called, they apologized and said they'd send a new one right away. It's now Wednesday. Still no SIM. Guess I'm switching providers today.
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AccrusC
(@accrusc) reported
@virginmedia Wired, it's also the only device being used. Up until this week I have been seeing upload speeds of 25mbps+. I don't understand what the issue is, it is constantly below 1mbps now. It shows no issues on the website
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san@trakingtest
(@trakingtest) reported
@virginmedia there is no Wi-Fi service in solihull area?
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Oliver Agar
(@wooger) reported
@virginmedia thanks for billing me £40 because *you’ve* failed to turn up to collect your equipment on 3 occasions. Terrible service, which is why I cancelled in the first place, and your phone support can’t speak English.
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luke
(@ace_luke) reported
@virginmedia Maybe, instead, your company could provide a reliable service. Nothing personal towards you KF, just entirely fed up of this happening.
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Tooting1977
(@tooting1977) reported
@virginmedia Please don't sponsor Team GB! Your awful service may rub off on our national team! Crap communication, slow service, inability to solve problems etc..... Get your disgusting logo off Team GB!!!
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Tooting1977
(@tooting1977) reported
@virginmedia just now I have been put on hold been cut off after being put on hold. I had a bet with my aunty that this would happen because it happens every time the agent finds out they can't help me because of your useless managers!
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Patandhari
(@hariandpat) reported
@virginmedia Ok - I’ll pop outside when it cools down this evening to get a photo. Can only do the bit by our house as caring responsibilities prevent me from just wandering along the whole road ( we are still shielding!) - but if they come and look at it maybe they could look further along.