Virgin Media Outage Report in Greetland, Calderdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greetland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greetland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Greetland, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Cleckheaton, Bradford, Oldham, Huddersfield, Rochdale, Liversedge, Dewsbury, Halifax, Brighouse, Batley, Mirfield and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Phone | |
| Cleckheaton |
Wi-fi | |
| Leeds |
Internet | |
| Bradford |
Internet | |
| Bradford |
TV | |
| Leeds |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greetland, England
Latest outage, problems and issue reports in Greetland and nearby locations:
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia saying my network Ethernet cable but it isn’t and it was ok last night so what’s happening
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia so I upgraded to 200mb yesterday and today I can’t get a service at all!! £42 well spent NOT!!!!!!!
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Lauren 🧚🏻♀️
(@laurenemily234) reported
from
Leeds, England
@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia broadband is completely down!!!
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David shore
(@das2112a) reported
from
Oldham, England
@virginmedia well, well, well. I haven't wasted my time for a while complaining about the shocking 9mths we spent with you 2nd rate awful company. However the news shows you are clearly still a shockingly poor company!
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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Nursey blue eyes!
(@LoosemoreMarie) reported
from
Mirfield, England
@reece_dinsdale @virginmedia Cancel
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia Hi. I've phoned and it says there are no problems in my area. The lights (2)on the TV box keep flashing red and 1 flashes orange. It's a pain as mobile coverage is awful here so I dont have any internet unless I'm pointing my phone at the sky like a loony!!!
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Martyn The Driver
(@martyn_driver) reported
from
Rochdale, England
@virginmedia after 23 year and 20 months of being a cable customer in various names I have just cancelled my subscription. You are offering new customers some very good deals yet I am not allowed them. I know your broadband is quicker but I don't need it.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Butler
(@rbutlerUK) reported
@virginmedia Yes, it tells me there's nothing wrong, then there are "intermittent signal issues in my area", then nothing wrong, and so on and so forth. No other info as to how long any issues will take to fix. Affecting access to a multitude of sites and preventing me from working.
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Allan Murrell
(@AllanMurrell) reported
@virginmedia are surely the winners of the WORST customer service ever. Promise after promise after promise to sort out my broadband problem. Sending engineers who seem to have no intention of fixing the fault but to fob me off with promises that never happen
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Riley Coin
(@raaleh) reported
I hate that it has come to this again, but @virginmedia owes me hundreds of pounds worth of disconnection compensation from the LAST time I had to tweet to make them fix my internet, which was down for months! It has not paid it/does not seem keen to pay what I am owed.
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Riley Coin
(@raaleh) reported
I hate that it has come to this again, but @virginmedia owes me hundreds of pounds worth of disconnection compensation from the LAST time I had to tweet to make them fix my internet, which was down for months! It has not paid it/does not seem keen to pay what I am owed.
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Creative Dialogue Tools
(@CDT_Gamedev) reported
@stevenhjames @vmbusiness yes like with their support mark - 1:49 PM Please wait while your chat is transferred to the appropriate group. All agents are currently assisting others. Your estimated wait time is 0 minutes and 30 seconds. Thank you for your patience. Info - 2:43 PM rubbish
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Max Ashley
(@MaxAshley86) reported
@virginmedia how can we cancel our services if we can't actually contact anyone at Virgin. Can't get through on Phones or Chat?
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Angela Miller 💙
(@AngeliscaMiller) reported
@virginmedia what is going on with your broadband?We now have constant interruptions to our service.
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Matthew Shaw
(@mattshaw32) reported
@virginmedia I've been told @YodelOnline have never issued you guys with a tracking number to pass on to me. But they're telling me to speak to you as they can't track without the tracking reference. Where do we go from here? #ThisIsGettingWorse
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sohail hussain
(@randomshshhe) reported
@virginmedia hello I had a problem where the WiFi was out for about 20’days and was meant to receive compensation of the next bill. No such compensation has been given when viewing the last bill we received yesterday.Please look into this for me or point me in the right direction
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Char Borley
(@CharBorley) reported
@virginmedia Well im still waiting and I’m after just one thing. I WANT YOU TO CANCEL MY SERVICES