Virgin Media Outage Report in Greetland, Calderdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greetland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greetland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 07: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
E-mail (7%)
-
TV (6%)
-
Phone (2%)
Live Outage Map Near Greetland, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Oldham, Bradford, Cleckheaton, Dewsbury, Brighouse, Halifax, Batley, Huddersfield, Liversedge, Haworth, Rochdale and Mirfield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Oldham |
Wi-fi | |
| Leeds |
Internet | |
| Bradford |
Total Blackout | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greetland, England
Latest outage, problems and issue reports in Greetland and nearby locations:
-
Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..
-
Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc
-
Natalie Ball
(@NatalieBall21) reported
from
Leeds, England
@virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?
-
Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input
-
Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.
-
The HD9 Photographer
(@HD9photographer) reported
from
Meltham, England
@virginmedia Still not working
-
Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.
-
Rob Prior
(@robfprior) reported
from
Bradford, England
Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
-
surji cair
(@surjicair) reported
from
Bradford, England
@virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response
-
Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.
-
Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
-
Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!
-
The HD9 Photographer
(@HD9photographer) reported
from
Meltham, England
Yet again Broadband is down with @virginmedia how are people suppose to work from home?
-
Gemmalea Woodward 🐝
(@Woodylass) reported
from
Oldham, England
@virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home
-
Suzy Swift
(@bally79) reported
from
Dewsbury, England
@virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!
-
Pam Thornes
(@PamThornes) reported
from
Greetland, England
@virginmedia She is in the process of cancelling but made her decision. The boxes were removed by your engineer although customer services said they were not, but they were. And Virgin about 18months ago charges her £31 ish twice then upped it to £45, £46..
-
FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.
-
Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.
-
super pablo
(@pablo_hescobar) reported
from
Leeds, England
@virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now
-
antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe ✌🏻
(@realjoerobin) reported
@virginmedia Hiya, didn’t get a call back in the end - despite repeated promises that it’d be fixed! TV box still not working.
-
Matt Wells
(@crosss216) reported
@virginmedia The forums won't tell me why you closed my complaint without getting in contact with me, the why you lied to me about that, and why I have to spent hours on the phone to be passed to wrong departments will it? And why you can't help your old customers?
-
ORHAN SUBAY
(@orhansubay) reported
@virginmedia At my complaints, you will see all things. I fed up writing you and trying to reach you. I tried to find a solution but I can't communicate with you. I can share my SMS chat with you, and you can see your capability of handling an issue. Sorry for you.
-
R K
(@lexicalk) reported
@virginmedia what's going on with your business broadband service?? There's been no information available on the loss of service, nor can we get through to customer support!
-
Matt Wells
(@crosss216) reported
@virginmedia Well I can't while at work....... So where dose that leave me, we it now not going anywhere since you can't do anything..... This is the worse customer service never.
-
𝓝ameless
(@oftenfaceless) reported
@virginmedia I contacted virgin last month to cancel or get a better deal. We settled on a better deal but was told I was receiving the new hub 3. It’s been more than a month I’m sure it 5 weeks Monday, I still haven’t received the new hub.
-
Joe ✌🏻
(@realjoerobin) reported
@virginmedia Nope never rescheduled, didn’t give a reason , they promised that it’d be fixed with 24 hours on two separate occasions - which it wasn’t.
-
playpet
(@playpet1) reported
@virginmedia I am using all my tweets to you as evidence of complaint though and today I am ringing customer service and I am refusing to pay, I stopped ringing your customer service because spending 1-3 hours trying to sort out a virgin issue is disgusting, your staff just tell lies
-
Mick Dumbarton
(@DumbartonMick) reported
@virginmedia Whole family have been loyal Virgin Media customers since 2004, and never had an issue with TV, broadband or phones until this.
-
TheAspiLawStudent
(@LawAspi) reported
@virginmedia Wired connections are pretty much the same, were never able to get through to a human unfortunately (which has been our experience since joining Virgin) We replaced the superhub with a stronger WiFi router due to its terrible performance so can't can't even run self tests 😳