Virgin Media Outage Report in Greetland, Calderdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greetland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greetland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Greetland, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Rochdale, Huddersfield, Bradford, Cleckheaton, Oldham, Dewsbury, Holmfirth, Heckmondwike, Sowerby Bridge and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Leeds |
Internet | |
| Batley |
TV | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greetland, England
Latest outage, problems and issue reports in Greetland and nearby locations:
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Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️
(@Gingernuts73) reported
from
Huddersfield, England
Is there an issue with @virginmedia in Huddersfield today?
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Tony Mulgrew
(@cheftonymulgrew) reported
from
Ripponden, England
@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
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charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Rosey MacDoo
(@RoseyMacdoo) reported
from
Leeds, England
@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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James Brook Photography
(@jaymzzb) reported
from
Brighouse, England
@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia My internet has been down for 3 days now? Can i be contacted please
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Farina (she/her)
(@farinabp) reported
@virginmedia 14.45. It's been out since 10am. It's been like this all week. Poor.
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Kelly Preedy 💫
(@kellypreedy) reported
@virginmedia I want to cancel as I have found a cheaper deal elsewhere (you just put my bill up), the broadband you provide is very patchy & the customer service is appalling. I'm not interested in speaking to the tech team, or you offering me a better deal, I just want you to cancel it. Ta.
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BEXEY HUSBAND 🇺🇦
(@lyeuhm) reported
@LukeCutforth oh that is HORRIBLE, virgin media used to do that to me all the time 😭
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Richard Meadowcroft
(@Postmanlondon) reported
@virginmedia It’s a data only sim on my iPad and I have restarted twice. The trouble started when I was told to ‘choose a new pin code’. I did this and have been told to get a new puk! I have been locked out since! No solution on the c130 yet?
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Vanya Chadburn
(@vanya8349) reported
@virginmedia how are we supposed to work from home when your broadband is down every other day 😡
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Ashlee Mccarthy
(@ashleemcc) reported
@virginmedia I’m furious made a complaint last Friday and STILL no one has bothered to come back to me; your customer service has to be the worst I’ve ever dealt with. Surely the longer you take the more irate the customer becomes! 🤬
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To-Travel-Is-To-Live
(@ToTravelIsToLi1) reported
@virginmedia Yes. The @o2 customer service is processing the request and says it will take 14days.
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Our Family
(@jraminsaab) reported
@_alicebeer Hi Alice, hope u are well. Hoping for advice. As a female I was intimidated, bullied and harassed my Virgin Media engineers 6 months ago, they also damaged my property for the second time. I am not nor have ever been a customer. (Part 1)
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Stephen Kerr
(@kidcobbler) reported
Broadband, TV and landline are down. I'm too tight to use my mobile data so I'm going offline and reading a real book for a while. The outage (Virgin Media tell me) is affecting 1,000 households in Northampton.
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Jamie Milne
(@JamieMMilne) reported
@virginmedia Original browser was Chrome, I cleared cookies and cache. Didn't work. Tried using Microsoft Edge, which I never use to was a fresh login and got the same message.