Virgin Media Outage Report in Dewsbury, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Batley, Huddersfield, Barnsley, Bradford, Normanton, Yeadon, Wakefield, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Halifax |
Wi-fi | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Which was lies on the onset I was on the phone at one point 5 hours of calls was made by me call virgin media customer service.... no one offered a call back once!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia It gets better and better .now I’ve to waste more time going over the same issues
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginnightmare @virginmedia I’ve gone to @BBCWatchdog you should do too! And the more of @virginmedia customers complain they might have to actually do something! And to stop their so called customer services lies! They need to held accountable for what they do and in many cases don’t do.
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The agent that I spoke to advised me that there is a SNR issue and it has been ongoing since 24th may. I think the 99.96% reliability you are quoting is a little bit of a lie!
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia I have already spoke to a manager about the issue and refused the offer of half the over payments returned .on principle if the whole overpayments is returned then the matter will be closed
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!
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Rob Billson
(@robbill) reported
from
Halifax, England
@virginmedia I have spent more than an hour in the last couple of weeks waiting for people in your "customer service" sections to answer my calls. I was trying to upgrade my package after the end of a current contract. But forget it, I'll spend my money elsewhere.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this
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Michelle B
(@shellbennett) reported
from
Huddersfield, England
If you're trying to watch via red button on Virgin media you can watch on a tablet via Sky Sports app. Use your VM account login via the Virgin Media UK login option on Sky Sports app login #htafc
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You talk about SLA what about telling and training your staff about SLA and not to blatantly lie to customers in order to end and move on to the next customer... why can’t you lt do that! Instead of pontificate to me as a customer on SLA guidelines!
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia Yes both wired and wireless items are not working. I have rebooted the router and it makes no difference im still on hold as well we are now hitting the 45 minute mark!!
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Joseph Hardcastle
(@josephhtfc13) reported
from
Huddersfield, England
@virginmedia @kempsapey It’s not working , sort it out
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia And this is how you can get away with blue murder because it not consecutive interruptions but in my case it was in September and you move the parameters to suite your statistics even when I complained that my entire weekend with out internet and limited tv service
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dave brown
(@davebrown1606) reported
from
Mirfield, England
@virginmobile @virginmedia Possibly the worst experience and customer service buying a new phone!! Thanks for nothing!
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The issue is something non your side, I have been told it will be fixed by Friday since mid may... The internet connection drops and the router gets stuck in a reboot loop. Your tech support dosen't seem to care
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You expect me to pay £70+ per month on the dot or you’ll cut me off... if I complain about lack of internet and tv people at virgin media drag their backsides not to help or compensate us customers when it goes horribly wrong but you’ll demand to be paid in full every month !!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @virgin @richardbranson @BBCWatchdog Yet again virgin media has Reneged on a promise! I was assured that someone was going to call me back today at 11 o’clock and now at the time of typing this it’s 1:10 customer service is nil! All they want is my money.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Polemic Paine
(@PolemicTMM) reported
@ShippersUnbound @virginmedia I finally gave up on Virgin as the service became worse and worse, each time Virgin telling me it wasn't their fault and it was the line's problem. After 15 years of loyalty I gave up, switched to BT and instantly had 10x the speed down the same wire and not one problem since.
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TW:// Antonia-Marie ☕️🤓
(@sci_fine) reported
When giving reason to cancel my contract I mentioned needing reliable service during Covid because I need to order prescriptions online for disabled household members. Virgin Media staff mocked their terminal illness and said it was "their fault for being disabled". #ableist
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Raymond Carr
(@Raymondcarr92) reported
@virginmedia I was told to upgrade my box and you sent me a new one which I’ve installed, since it’s been installed I’ve had nothing but problems, Internet is really slow and almost unusable for working from home. Can you send me out an engineer please I need it sorted ASAP
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TABISH
(@TAB1SH_) reported
@virginmedia Thought your service would be better than @TalkTalk - internet service is poor and customer service is even worse! Disappointed, very disappointed.
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Mike Howe
(@MiguelHowe) reported
@DavePARA_MEDIC @virginmedia Best of luck Dave. Worst customer service ive ever known.
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Craig Brown
(@duffman2310) reported
How long are you meant to wait on hold to speak to someone @virginmedia until it becomes a disgrace, this is the 3rd time I haven’t got hold of anyone. Being a new customer this is shocking customer service.
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Ty/Countess Susan
(@tyrible) reported
@virginmedia how does somebody make a complaint about your services? We have tried to get help for months and our wifi is still a joke.
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Owen Loughran
(@Ozzo76) reported
@virginmedia Yeah I've checked that multiple times no issues with service so I'm thinking router problem..
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Kathy Francis
(@kathyrhfrancis) reported
@virginmedia 10 hours in a customer service queue today. Still waiting for broadband that I booked for 21st. Don't think I could find worse service
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TW:// Antonia-Marie ☕️🤓
(@sci_fine) reported
@virginmedia I've tried your email/app/phone and messaging service (using 4 different phones at my address) and I've been ignored for 9 days. You can't blame this on Covid delays because I'm getting through and staff cut conversation the minute contract cancellation is mentioned.