Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 12/08/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Wakefield, Batley, Normanton, Barnsley, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton, Elland and Castleford.

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City Problem Type Report Time
United KingdomHalifax Internet
United KingdomWakefield Internet
United KingdomBatley Total Blackout
United KingdomBatley Internet
United KingdomNormanton E-mail
United KingdomBatley Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • DebbieCock Debbie Cockerill (@DebbieCock) reported from Barnsley, England

    @virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @virginmedia again using 3G to tweet as no broadband, after months of problems and it ‘being fixed ‘ it’s just as bad, WiFi strong but no internet, not paying next bill, not one penny.

  • axisofweasel Chris (@axisofweasel) reported

    @virginmedia any chance you can help recover my mums emails? Her NTLworld account has finally closed and she’s lost everything. Huge amount of contacts etc. She’s totally devastated and had no notice of this. Any help recovering the emails to export would be amazing!

  • m_v_bridgman Mark (@m_v_bridgman) reported

    @virginmedia Nope. According to the service status everything is fine and dandy. It always says the same but everytime it rains more than a little drizzle our internet goes down.

  • LmuzF Lisa Felstead (@LmuzF) reported

    Wow! Thank you so much @virginmedia for keeping me on hold and then cutting off the phone calls for which feels like the entirety of my Saturday. And still not fixing the problem. Incredible service. #virginmedia #dreadful #shouldagonetosky

  • PaulGaskell11 Paul Gaskell (@PaulGaskell11) reported

    @virginmedia Hopefully I'll have a new Service Provider! Thanks for nothing #virginmediadown

  • ThemisJ3 Themis (@ThemisJ3) reported

    @virginmedia What's the process for registering a phone for repair under warranty? Twice now with same issue, tried your chat bot (utterly useless) now in queue for 2 hours for someone called Leslie. Booked repair last week, no box has arrived. Virgin, you're a mess & a disgrace.

  • Jannerman5 Jannerman RN 🇬🇧🇺🇸🇮🇱🇲🇹 (@Jannerman5) reported

    @virginmedia Yer, fix my bundle oh, & e mail, cheers 🤨

  • thotfulwalrus Ricky (@thotfulwalrus) reported

    @m_v_bridgman @virginmedia I have the same issues. My junction box is across the road from me and in a very very sorry state I.e no door cover, the last time virgin repaired it they just put tape around it to hold it together. Virgin just don’t care about hardware only money it seems.

  • NickPoole1 Nicholas Poole (@NickPoole1) reported

    @virginmedia I couldn't get through to you to lodge one. Also, I have zero interest in being managed through your de-escalation script. The service is below the advertised level and has had too many faults.

  • WebelWebel Andrew Brooks (@WebelWebel) reported

    @virginmedia ...just tell us a bulldozer driver has cut through the cables, or there's been a fire at the exchange, and for f@%ks sake build more resilience into your network. I was at IT Orofessional for 35 years. If I had a network as non-resluent as Vurgin's, I wouldn't have lasted long!