Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Leeds, Normanton, Huddersfield, Batley, Barnsley, Wakefield, Dewsbury, Heckmondwike, Sowerby Bridge, Yeadon, Cleckheaton, Castleford and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Bradford |
Internet | |
| Leeds |
Internet | |
| Normanton |
Wi-fi | |
| Halifax |
Internet | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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Katie Greig
(@KatGreig) reported
from
Bingley, England
I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vinnie D
(@vinnie_davis) reported
@virginmedia Never going to use your company again, but will take any opportunity to let everyone know how dreadful Virgin Media is.
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Rebecca
(@RebeccaJH95) reported
@virginmedia hello, my WiFi hasn’t been working all day, I checked my service connection and it says there is no longer a problem but there is! I’ve tried rebooting my router also.
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Luke Dolan
(@lukedolan_) reported
@virginmedia @creav3n It’s been 2 ******* days can’t be working that flat out to not fix it in this time. Doing me in.
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Daniel Menda
(@MrMenda) reported
@virginmedia Is it okay that your customer service agents outright lie on the phone? Got off the phone with CS and told I’ll have an engineer appointment for on Thursday 4-7, text message says Monday 10th April between 10-4. Call back and now told I should pay £9 for priority?
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jill
(@Jillbobaggins83) reported
@virginmedia Yes please, if it's not too much trouble?
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Julie Robertson
(@mrsjulieguay) reported
@virginmedia I am a business broadband customer and should have back up but nothing is working. According to service checker there are no issues but we have ZERO broadband connection- please help!
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uk.edits.0
(@ur_nan1234) reported
@virginmedia YOUR A **** HEAD YOUR WIFI IS **** YOU BETTER FIX IT NOW YOU LITTLE SCAMMING BASTERDS ILL RATHER USE KFC WI-FI YHAN YOUR **** IF YOU DONT FIX IT ILL BE CHANGING WI-FI ITS ******* SHOCKING IT NERLY COSTED MY LIFE BECAUSE I COULD NOT CALL 999 WHEN I WAS IN A EMERGENCY THATS ****
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Selina Scot Fan Club - I am now, and have been..
(@SelinaFanclub) reported
@LeePartridge16 @virginmedia This happened to me! I was paying £45 for broadband only, a work colleague got broadband, TV and phone for £35 as new customer.
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julie
(@julierawlings) reported
@O2 I have never used the sim @virginmedia provided me with when I took out the deal. I need to know how to cancel it when the contract is up. I can’t use the app because you keep sending instructions to the sim that I don’t use. Can you help please?
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jacky bowman
(@JackyBowman) reported
@virginmedia Can’t get through to anyone on either- I’ve already tried. Hence the tweet. Really don’t want to cancel but I don’t seem to have any other choice