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Virgin Media outages and service status in Dewsbury, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Dewsbury, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 29, 11:09 AM GMT+1.
  • 57% Internet (57%)
  • 26% Wi-fi (26%)
  • 9% Total Blackout (9%)
  • 6% TV (6%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 29: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dewsbury, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Barnsley, Halifax, Leeds, Bradford, Huddersfield, Wakefield, Holmfirth, Dewsbury, and Cleckheaton.

CityProblem TypeReport Time
Normanton Internet 2 hours ago
Batley Internet 15 hours ago
Barnsley Wi-fi 18 hours ago
Halifax Internet 24 hours ago
Batley Internet 1 day ago
Leeds Total Blackout 1 day ago

Nearby cities with recent reports

Batley

13 recent signals

15 hours ago
Halifax

10 recent signals

24 hours ago
Leeds

3 recent signals

1 day ago
Normanton

2 recent signals

2 hours ago
Barnsley

2 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

  • bcbradio
    BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • PaperInky
    inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!

  • JudgeDrokk
    Judge Drokk | Mark Hellewell (@JudgeDrokk) reported from Darton, England

    @virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.

  • Debbie_Cleo
    Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England

    @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

  • jim_johnson24
    Jim Johnson (@jim_johnson24) reported from Shepley, England

    @virginmedia 7 days and still no @O2 resolution

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

  • MENorthAffinity
    Michael Edwards (@MENorthAffinity) reported from Leeds, England

    It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England

    @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

  • PennineHR
    Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • 63Syd
    Syd MC (@63Syd) reported from Huddersfield, England

    @virginmedia Logged in first time and no problems but since then I get this screen

  • annie7hudds
    anne l (@annie7hudds) reported from Fenay Bridge, England

    @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

  • SaffsAI
    Bam Bam (@SaffsAI) reported from Bradford, England

    Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

  • deangledhill
    Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

  • Bexwa
    Rebecca (@Bexwa) reported from Dewsbury, England

    @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • ashleyhirst15
    Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MinnieM40
    Clare Hutchins (@MinnieM40) reported

    @virginmedia I’ve just been advised by your customer team in chat there is no larger remote for the 360. For someone who is sight impaired this is unwelcome news.

  • trulyprashanth
    prashanth (@trulyprashanth) reported

    @virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.

  • karenwigg1
    karen (@karenwigg1) reported

    @virginmedia since having new TV box installed, I am now awaiting my 3rd visit from an engineer to fix yet another problem. Getting a bit fed up with this now.

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @miaKJKJ22 @Gary1165 @virginmedia Yes, agreed, it's usually well known about general outages. Annoying though when they say it's all fixed in your area and the service checker says all OK at you property when it clearly isn't 😬

  • tonemillwall
    Tony dee (@tonemillwall) reported

    @virginmedia sort the Internet connection out please , paying premium rate for a crap service , Internet has been terrible for the last few days

  • pepetideo
    CrankyGeek (@pepetideo) reported from Oxford, England

    @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

  • kyle_llooppyy
    kyle (@kyle_llooppyy) reported

    @virginmedia I can’t get through on the phone I need help!

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    FIVE days with NO broadband @virginmedia and got a text this morning saying it's fixed🥳 But...wait...of COURSE it's NOT fixed😡😠 I still have the SAME flashing green light. Yes, I've rebooted it, restarted it, unplugged it, waited 30 minutes, etc, etc Engineer Tuesday #Awful

  • JacquelineCabl9
    Jacqson (@JacquelineCabl9) reported from Laleham, England

    @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

  • AaronHardy1994
    Aaron Hardy (@AaronHardy1994) reported

    @whooithVT I pay that for half of that, damn virgin media