Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dewsbury, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Wakefield, Bradford, Normanton, Leeds, Huddersfield, Holmfirth, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Wi-fi | 27 minutes ago |
|
Halifax
|
Internet | 31 minutes ago |
|
Batley
|
Internet | 2 hours ago |
|
Halifax
|
Wi-fi | 1 day ago |
|
Wakefield
|
TV | 1 day ago |
|
Bradford
|
Wi-fi | 1 day ago |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
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SK (@Shazia5Khan) reported from Leeds, England@virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.
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Ross Murgatroyd (@Rosscopco) reported from Bradford, England@virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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Michael Edwards (@MENorthAffinity) reported from Leeds, England@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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Michael Edwards (@MENorthAffinity) reported from Leeds, England@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
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wendy driffield (@driffield107) reported from Leeds, England@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
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theslickster (@66slick) reported from Gildersome, England@virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!
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Richard Hizzard (@Hizz67) reported from Halifax, England@virginmedia 50 minutes wasted hold time only to be cut off twice. Your so called live chat line is anything but. Poor, poor, poor. You sure make it hard to leave
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Rachel O'Leary (@racholeary_) reported from Leeds, EnglandProps to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
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Nursey blue eyes! (@LoosemoreMarie) reported from Mirfield, England@reece_dinsdale @virginmedia Cancel
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Adam Morton (@_SirMorton) reported from Bradford, England@virginmedia disappointing hour &45 mins spent on phone. You couldn’t rearrange installation, fair enough. But when I asked for a replacement SIM, mine had never arrived, inferring that I am lying, need to run a fresh credit check and my price would go up if I didn’t, scandalous!
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
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Paul (@0ssettTerrier) reported from Ossett, England@Mr_Mark_Taylor @virginmedia Can't remember the exact times but it was definitely in the evening (peak time). It was an engineer who told one of my neighbours what the issue was. Virgin wouldn't admit to it though.
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Ryan HTAFC ⭐️⭐️⭐️ (@Wormdogg) reported from Kirkburton, EnglandFinally got an appointment for a @virginmedia engineer to visit today between 08:00-12:00. What a surprise, no show and no call to explain why they aren’t coming/turning up late. Best part of 2 weeks with an intermittent service now I’d unacceptable.
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Dean Brown ® (@dean_browny) reported from Grimethorpe, England@virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻
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Michael Edwards (@MENorthAffinity) reported from Leeds, England@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
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mark gunn (@markgun61134653) reported from Halifax, England@virginmedia saying my network Ethernet cable but it isn’t and it was ok last night so what’s happening
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Tom Chittenden (@tjchitt86) reported from Huddersfield, England@virginmedia you incorrectly disconnected my broadband on Thursday and said it would be reconnected within 24 hours. Its now the end of Tuesday and we're still without Internet. My wife needs Internet to work from home. Please help
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wendy driffield (@driffield107) reported from Leeds, England@virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Marriott (@karenmarriott99) reported@virginmedia Slow service, having to reboot router due to dropping out. I believe this issue goes back to when our cable was ripped out by workmen doing our neighbours drive. We now share a cable with our neighbours because the engineer couldn’t be bothered to provide us with a new cable
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David drury (@davidvikingflag) reported@virginmedia is there a messing service i can contact someone on about my account
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Caroline C (@cazzie1951) reported@virginmedia PART 1. Right week 2 still no landline. None of the above have replied. Covid seems to be an excuse for no one at call centre. I have engaged in over 27 tweets, 2 emails and numerous calls, service checks, equipment tests. So...
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Sundus Saeed (@SundSaeed) reported@virginmedia you going to deal with my issues or what
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Mike (@mickyjayuk) reportedFFS @virginmedia has the absolute worst customer service. I swear they’re just using covid as an excuse to not deal with problems. You cant get anyone on the phone and their website is one of the worst designed I’ve ever had the displeasure of visiting.
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Caroline C (@cazzie1951) reported@virginmedia PART 2 well in that case I will be cancelling my DD from today lets see if someone can help me then.
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Dean Chappell (@deanchappell1) reported@virginmedia I made a formal complaint on 20th November and still nothing. I just want the package I ordered back in September. Can someone help please?
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DogancanA (@DogancanA1) reported**** you @virginmedia never can keep your contract and when i try call you dont pick up for 2 hrs **** you
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Iain Dyer (@IainMichaelDyer) reported@virginmedia Wifi is working on my phone so seems like its just linked to the box. Its recording and allowing playback etc. Ive just tried the link and it says the part of the site Im after is down. Im off to work now but is there w number I can call if it isnt sorted tomorrow please?
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Julie gay (@Juliega66) reported@virginmedia broadband, TV and phone all down in CV2 area. Estimated fix time 11.35pm - surely not?!