Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 12/13/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Halifax, Bradford, Normanton, Castleford, Barnsley, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury, Holmfirth and Elland.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomBatley Phone
United KingdomHalifax Total Blackout
United KingdomBradford Wi-fi
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.

  • SP1D3R_Sway Martin_Sway 🦁🦁 (@SP1D3R_Sway) reported from Leeds, England

    Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    @virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.

  • pipathon Richard Milnes (@pipathon) reported from Ossett, England

    Decided to leave @virginmedia today after ringing them up. Great service no reason to leave other than I need to be a “new customer” to access the best deals. My monthly bill more than doubled. Hello @NOWTV or @SkyUK I think.....

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.

  • nobby1979 Nobby (@nobby1979) reported from Bradford, England

    @virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    Dear @SkyUK please can you help, I can’t get a signal for TV so have to use @virginmedia which are literally extortion. I feel it’s unfair that the location that I live means I have. I choice but to pay through the nose. #help #tooexpensive #needskysports

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    off on my phone to use social media. As usual, appalling service. #virginmedia

  • Mark_Tooley7 Mark tooley (@Mark_Tooley7) reported from Rothwell, England

    @virginmedia trying to get through to your customer service is a joke 😡

  • AnthonyyBurke Anthony (@AnthonyyBurke) reported from Dewsbury, England

    @virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    @virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.

  • davidjfshaw David Shaw (@davidjfshaw) reported from Bradford, England

    @virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔

  • brendanfarrell Brendan Farrell (@brendanfarrell) reported from Leeds, England

    @virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.

  • KatGreig Katie Greig (@KatGreig) reported from Bingley, England

    I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    @virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • richardkidals Richard Kidals (@richardkidals) reported

    @virginmedia Please cancel a new customer order . All Virginmedia support phone numbers are not answered. Please cancel an order as a house move is postponed also the DD. Thank you.

  • kristyhart_ Kristy🖤 (@kristyhart_) reported

    Received a new @virginmedia wifi box today after weeks of poor service, STILL NO WIFI. Just been on phone for hours to customer service, rude & unhelpful

  • Just_jude86 Judith Graham (@Just_jude86) reported

    @virginmedia I have an ongoing complaint...was ment to be addressed within 28 days. Still not had a resolution, 4 months later

  • Just_jude86 Judith Graham (@Just_jude86) reported

    @virginmedia I do not receive text messages for hours or days after they are sent, sometimes do not get them at all. I cannot make phone calls/use data as it cuts out and displays 'no sim card' 'sim card error' 'no service" 'not on a network' #fedup

  • bobbyulph robert ulph (@bobbyulph) reported

    @virginmedia And I don’t need help in your forum I need a technician / engineer to come out and to continue the resolution / repairs to the wiring connection in the roadside chamber !!!,

  • Falco__77 Hayden (@Falco__77) reported

    Well it looks like my internet has **** the bed. Looks like a phone call to @virginmedia in the morning

  • MrRobKemp Rob (@MrRobKemp) reported

    @virginmedia Come on Virgin Media sort out the issue with TV and Broadband in SL2 been down since 14:00 had text saying fixed an hour ago but it obviously isn’t 🤬

  • Bhavini59 Bhavini Patel (@Bhavini59) reported

    @virginmedia You are an absolute joke. I've been on the phone to you for over 2 hours. You've messed up my installation. No line set up? But you knew that before and you told me you would set it up. You are a joke. Customer service terrible.

  • bobbyulph robert ulph (@bobbyulph) reported

    @virginmedia There is no fault in the area the fault is in the roadside chamber where a technical support engineer found the fault 2 weeks ago and carried out a repair but there is still a problem and so I need someone to contact me to arrange another review of the ongoing problem

  • bobbyulph robert ulph (@bobbyulph) reported

    @virginmedia So what’s your answer to my last message that calling the help line will go to India 99% of the time and after another hour wasted hanging on the phone ?