Virgin Media Outage Report in Dewsbury, Kirklees, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dewsbury come from postal codes WF12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dewsbury, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Bradford, Batley, Normanton, Huddersfield, Holmfirth, Wakefield, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 5 hours ago |
|
Halifax
|
Internet | 8 hours ago |
|
Bradford
|
Internet | 14 hours ago |
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Halifax
|
Internet | 20 hours ago |
|
Bradford
|
Internet | 22 hours ago |
|
Halifax
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Pippa Oldfield (@PippaKOldfield) reported from Wakefield, England@AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.
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Martyn Bolt (@martynbolt) reported from Mirfield, EnglandTerrible customer service by @virginmedia cancelled 0800 installation in Dewsbury today at 2100 last night Strangely blaming @KirkleesCouncil
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🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England@virginmedia Yes but can never get through via phone
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Fat Joe (@Ash_worth) reported from Leeds, England@virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.
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Jamie Smith (@JamieSmith45) reported from Huddersfield, EnglandEvery month without fail our broadband goes down - @virginmedia what is going on? Particularly after prices went up last week!
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🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England@virginmedia No it's always slow lately
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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Matt Ferretti (@MatthewFerretti) reported from Leeds, England@virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles
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Antonio M. Arboleda #FBPE (@Toni_M_Arboleda) reported from Leeds, England@virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin
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Suzy Swift (@bally79) reported from Dewsbury, England@virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!
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Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England@virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.
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SvP💙💛 (@SophieVPeel) reported from Leeds, England4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!
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Natalie Ball (@NatalieBall21) reported from Leeds, England@virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?
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Joannemarygriffin (@Joannemarygriff) reported from Wakefield, England@virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.
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Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England@iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc
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super pablo (@pablo_hescobar) reported from Leeds, England@virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now
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Matt Ferretti (@MatthewFerretti) reported from Leeds, England@virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England@virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!
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Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England@virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sunset sarsaparilla (@RadioNewVegas89) reported@virginmedia Internet has been down for 4 nights now, we have been told it is not an outage issue, yet hundreds of people are reporting the same issue on down detectors and social media. When will you take action and actually fix it?
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WatchSmithsbwfc (@smithsbwfc) reported@jaykendo @virginmedia You have to play the game. 100Mbps broadband paying £43.25p/m (£30 a couple of years ago). Took 2 days to cancel service via WhatsApp (after they offered £36p/m) cos it's impossible to connect to CS on phone. They rang back within days and I got 100Mbps for £22p/m 18mth contract
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Ian Mills (@ianmills99) reported@virginmedia - Internet down in RG46PR tonight. I restarted the Hub4 router. It went through the reboot sequence before ending on red colour. I’ve powered down and restarted but still failing to connect. Virgin status checker says all Ok but clearly there’s an issue. What gives?
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paulhooker (@paulhooker4) reported@virginmedia This check thing is no good as like I said there is clearly an issue in the nw5 area with nothing being done
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Josh (@JoshSimpson02) reported@virginmedia what’s with the extremely slow internet tonight
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Jack 📺 (@J4cko96) reported@virginmedia The engineer changed the bank that my house was connected to in the cabinet, and made the comment to me that ‘there are a lot of customers connected, with splitters everywhere. This isn’t a fix that can be done by a ground-level engineer’. I wasn’t given a fix date.
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Jack 📺 (@J4cko96) reported@virginmedia @virginhelp It always says that there are no service problems in my area. We had an engineer out a couple of weeks ago and even HE said that the cabinet is over-saturated with virgin customers I’m desperate to get FTTP, how can I go about getting full fibre installed to my home?
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Chris mcs (@Christinemcsh13) reported@johnrt79 @virginmedia I'm about to cancel my service as a nightshift worker I've had enough m
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Charlotte Nelis (@xMissNelisx) reported@virginmedia my Netflix got cancelled for no reason? I called and spoke to someone (virgin) the other day and they said it was a technical issue and not to worry and now Netflix has charges me £9.99
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Tony (@Tonybroug) reported@dbodatwit @virginmedia @dbodatwit they give users the runaround on issues like this, You can message “incsunlock” on instagram to get it unlocked, they helped me out with mine