Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Brighouse, Batley, Halifax, Wakefield, Normanton, Barnsley, Liversedge, Leeds, Dewsbury, Holmfirth, Cleckheaton, Elland and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Brighouse |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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Katie Greig
(@KatGreig) reported
from
Bingley, England
I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Kanes
(@HalVIII) reported
@virginmedia very frustrated - incomplete installation, inconsistent broadband, no response to complaint of 7/4 and now charged £300 more for leaving (due to house move) than you told us on the phone. So glad that I won’t have anything to do with you any more.
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AHus10
(@a_hus10) reported
@virginmedia absolute fuming! Full week and still no internet. My kids are home schooling and haven’t been able to log on. Rang 5 times and still no solution #robbery #customerexperience
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mlowe68
(@mlowe68) reported
@virginmedia I spoke to your colleague on Saturday (26/6) who couldn't fix this but stayed is get a call the same day from someone in IT. I never got that call. Now I get a text - as below - and as expected the link doesn't work. I still can't view my 4 mobile numbers on my account.
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Tim Landeg
(@TimLandeg) reported
@virginmedia I have been on the phone for 40 minutes today, yet again, and after speaking with 2 more CSRs, still no resolution on where my TV box is. Its like Virgin Media is a new start-up, with 2 people working them.
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Wal
(@CallMeWal) reported
@virginmedia The number was 0800 408 9340. They sounded like genuine VM call centre staff, the same scripted conversation I've had many times over the years of being a loyal customer. Just once I'd like to actually be rewarded rather than have to play the "I'm thinking of leaving game"
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Evans
(@Evans90) reported
@virginmedia Yeah I used that. The TV one doesn’t work just says page not found. The internet one had me in a continuous loop of checking cables until your site updated saying there was an issue.
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andrew
(@andrewfcooper) reported
@virginmedia I’ve done that, hopefully someone gets back to me quickly. It really looks awful.
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Drilon
(@drilon_mecuku) reported
@virginmedia @virginmedia customer service over the phone said ETA is 3pm latest but that is not much help as the service stopped working at 11am and until 3pm most of my work day is gone.
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Zack Ambrose
(@Ambrozack) reported
Rang @virginmedia. Intermittent connection wired&wireless. Advised the lady of sync loss on network status. "Can you change you wireless settings on the router please?". What has that got to do with loss of sync m'dear? "Can I put you on hold please?". Engineer coming Wednesday..
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Taste Swansea & West Wales Food Magazine
(@Taste_Swansea) reported
@zoeharcombe It was never good before COVID but now it's worse & COVID is merely an excuse. I spent 56 minutes getting through to BT (the largest telecoms company in Britain!). A telecoms company that can't answer the phone! Mind you marginally better than Virgin Media! 1hr 15 mins!