Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Batley, Normanton, Bradford, Barnsley, Huddersfield, Dewsbury, Heckmondwike, Liversedge, Mirfield, Castleford, Wakefield, Ossett and Cleckheaton.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Halifax |
Wi-fi | |
| Batley |
||
| Normanton |
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| Halifax |
Internet | |
| Halifax |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Carl Harrison
(@RestartCarl) reported
from
Leeds, England
.@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have already spoken to your team, and if you look down my twitter feed, it has been 4 months of me just messaging you guys in regards to this, my internet dosen't work, and I want the issue resolved. And I am just told either someone will call me back or to just sit and wait
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with
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Robin J Smith
(@cymrobin) reported
from
Leeds, England
@virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia They’ve kinda of sorted it so when I get my phone 5/11 then I send my old phone to recycle but if the value drops on my trade in then I will cancel order and send new phone back
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Well as long as everything is ok when phone comes and you trade in what you say then there should be no issues .but we’ll see
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡
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Holly Staveley
(@holly192306) reported
from
Leeds, England
@mrsjackson2205 @virginmedia This is the reason we cancelled with them. We had an on going complaint for around 6 months!! Terrible company so glad we got rid! You cannot talk to anyone on the phone and when you do they are as much use as a chocolate fire guard!
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved
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Nathan Spooklas
(@whoisdougie) reported
from
Leeds, England
@virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Mitigating disaster on your part when you offered the text messaging service. I simply didn’t understand how you do your billing and why I needed to pay September bill when I already paid from August 15th to October 8th and I’ve paid October’s bill yesterday to be
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia if you muppets ring me again and put phone down when I answer I will cancel the two new iPhone 11 contracts and go elsewhere
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Night Rider vr
(@NightRidervr1) reported
@virginmedia I fully understand the cost of everything is going up; did consider staying till your reps started insulting my intelligence, gaslighting me into thinking my new package with @Vodaphone4 was a 4g dongle plan, followed by a rep saying no cancel the new contract with the new isp
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James Jarman
(@Jargon64) reported
@virginmedia One last question, do we pay for the days we are unable to access your service? Previously, when we've had outages, we've been compensated. I assume the same will occur?
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Pete
(@peterjs0007) reported
@virginmedia the worst customer service I’ve ever had the displeasure to experience. If this is how you treat all your customers you’ll soon have none
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Jim Logan
(@Jimlogan610) reported
@virginmedia Yes - there has been damage to cable in the street but I have been promised every day that a technician/team will be to repair it but no-show everyday. No information forthcoming from customer services team - they don’t know as work to be done by 3rd party
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Paul Johnson
(@PaulCrookhall) reported
@virginmedia What is the best number to call to get straight through to cancel my contract. Still having issues every night. Was told it would be fixed by today and sat here using my mobile data to write this.
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Katy
(@teachkw81) reported
@virginmedia They tried to help us, it didn’t work, they cut us off. Literally don’t know what to do but we have no internet and the tv does not work properly
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Ashley Moore
(@AshMoore_) reported
@virginmedia I can't wait to leave this overpriced crappy broadband service this month. An absolute joke of a company, constantly losing connection
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Tom Keating
(@tomdkeating) reported
from
Carryduff, Northern Ireland
@virginmedia any idea why Broadband and TV are down all day today in BT8?
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Niki Russell
(@NikiRussell11) reported
@virginmedia Yes but been on far ages and keep getting cut off. Tried chat too but they keep saying they are putting me through to the customer services team and then nothing happens.
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Luke Tilt
(@LukeTilt88) reported
@virginmedia Absolute shambles of a company, never experienced worse customer service in my life! Anyone reading this DO NOT take out products with Virgin, they won’t let you cancel even after emailing you advising it’s ok to do so!!