Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 11/29/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Normanton, Bradford, Dewsbury, Barnsley, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield, Castleford and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Wi-fi
United KingdomBatley Wi-fi
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.

  • petershaw1984 peter shaw (@petershaw1984) reported from Dewsbury, England

    @virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.

  • AlisonFisher2 Alison Fisher (@AlisonFisher2) reported from Meltham, England

    @virginmedia It says no problem in this area ....

  • gemma_houlston Gemma Houlston (@gemma_houlston) reported from Wibsey, England

    @virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡

  • MichaelDHam Michael Ham (@MichaelDHam) reported from Halifax, England

    @virginmedia no broadband available in HX3...is there an issue?

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer

  • ella_makes El x (@ella_makes) reported from Halifax, England

    @virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice

  • AlisonFisher2 Alison Fisher (@AlisonFisher2) reported from Meltham, England

    @virginmedia Can’t get it to recognise my email address... and I can’t remember login. Postcode is HD95JT

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?

  • PenningtonJ1978 Jamie Pennington (@PenningtonJ1978) reported from Rothwell, England

    @virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t

  • organised Shay (@organised) reported from Wakefield, England

    @daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.

  • ella_makes El x (@ella_makes) reported from Halifax, England

    @virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice

  • afallenknight17 Noah Wilde (@afallenknight17) reported from Bradford, England

    Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.

  • karls2121 Karla (@karls2121) reported from Leeds, England

    Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SophEug SA Eugene (@SophEug) reported

    @virginmedia @virginmedia Your customer service is the WORST ever! I have been on the chat for 2 hours, I can't believe it. I am so frustrated, not only by this but also because my plan raised from £36.50 to £40 per month just like that! I am going to leave.

  • carlmchugh carl mchugh (@carlmchugh) reported

    @virginmedia @virginmedia whats the solution to fifa 21 (ps4) keeps crashing reset modem multiple times and still happens

  • Keitheeboi Keithy Boy (@Keitheeboi) reported

    @virginhelp hello to whom it may concern please help me, my elderly mother has recently signed back up with virgin media but no one has told me how long it's going To take to have phone number and line switched over the contact date was on 15th march

  • clodaghKeogh clodagh Keogh (@clodaghKeogh) reported

    @virginmedia At least @virginmedia you didn’t suggest contacting you via your website which was suggested by the last customer services person.... the website we can’t get through to because we have no broadband...

  • SCOTTISH_28 James (scottish) Docherty🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SCOTTISH_28) reported

    @virginmedia @WestheadStacey Scumbags also on hold to cancel these robbing bastards

  • WestheadStacey Stacey Hartley (@WestheadStacey) reported

    @virginmedia The first 2 people couldn’t help at all. Third person said he had 100% fixed it. So I phoned back AGAIN when it was obvious it wasn’t fixed. 20mins later on hold to the 4th person. And they have hung up. Never ever experienced worse customer service.

  • lucas4ovwales Luke (@lucas4ovwales) reported

    @virginmedia your team has sent me an incorrect replacement sim card twice. Could you be any more useless? Complaint will be going in to Ofcom as you also haven't acknowledged my online communications.

  • WalkWithEliCris Chris (@WalkWithEliCris) reported

    @virginmedia Ok. 3 things 1. Someone to actually take ownership and manage the complaint to resolution (customer service etc) 2. Recontract offers to be honoured (1 advisor has claimed this doesn’t exist) 3. Compensation for each day without service

  • RKnibbs1 knibbsy (@RKnibbs1) reported

    @virginmedia if I’d known how poor Virgin wifi was I would never have changed. What’s the point of extra speed when the signal barely reaches the kitchen? Very poor!

  • charlie12058586 charlieware (@charlie12058586) reported

    @virginmedia I don't think that's reasonable if I haven't received a consistent service for nearly a month @virginmedia download speeds are OK, but upload speed is 0Mbs. How am I to conduct video calls?