Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 12/12/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Castleford, Barnsley, Cleckheaton, Bradford, Brighouse, Wakefield, Normanton, Liversedge, Dewsbury, Holmfirth and Elland.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalifax Wi-fi
United KingdomBatley Total Blackout
United KingdomLeeds Wi-fi
United KingdomBatley E-mail
United KingdomHalifax Total Blackout
United KingdomHalifax Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    @virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.

  • DebbieCock Debbie Cockerill (@DebbieCock) reported from Barnsley, England

    @virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fb11117 fb111 (@fb11117) reported

    @virginmedia worst internet ever. Contract finishes in 3 months and am not renewing. Can’t get any connection to the 5-G network and connection so poor is not strong enough to watch TV. No one from your team seems to care or want to help! #con #shambles #virginmedia

  • scudriderdude James McCartney (@scudriderdude) reported

    @virginmedia No. No known issues in our area. Is happening on all our boxes so isn't box related

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia Have been texting that no since 09:30 - this is after countless message threads, call centres, live chats and everyone says what you are saying and passes me on. No offence, and I appreciate you’re trying to help, but I can’t have another hours-long thread or multi-day live chat.

  • BigFatRich Richard Stevens (@BigFatRich) reported

    @virginmedia Hi, no issues showing anywhere on the status page but another dropped Internet connection at 13:15 today. Literally everything drops (router shows no connection) then it comes back up a minute later. Speeds fine & Network logs show nothing. How do I get someone to look at this?

  • Munrz_ cameron munro (@Munrz_) reported

    @virginmedia Flippant obvious replies like this are so unhelpful. If I’ve been trying to resolve an ongoing issue for some time I’ve obviously looked at the website and used all the forms of contact. I’m not a basket ball lad so stop passing me around.

  • KB21_Unionist 🇬🇧 Unionists Unite 🇬🇧 (@KB21_Unionist) reported

    @virginmedia I spoke to a member of your forum team on Thursday who said the only person who could fix it was in over the weekend. It’s still not fixed and now I’m being told I’ll have to wait until tomorrow.If it’s not sorted today you can cancel the whole lot and I’ll go back to @skytv

  • doubledutch13 John van Dieken (@doubledutch13) reported

    @virginmedia Can you tell me txt service waiting one. Been over 4 hrs now

  • naomi68195632 naomi (@naomi68195632) reported

    @virginmedia The speed is only the secondary issue the main issue is the WiFi keeps dropping every 10 seconds which in effect means it’s useless and does not work .. nobody can zoom or go online tomorrow because it does not work !!!!

  • Robocog Robin Barnfather (@Robocog) reported

    @virginmedia No internet AGAIN You have closed the complaint from several months ago also 2 outstanding "outages" None have been responded to, no automated refund for days of loss No way of Logging todays outage with you But you had time to tell me the price is going up from next month

  • loui5elong Louise Long (@loui5elong) reported

    @virginmedia in W4 5UN and my internet keeps dropping. Ran tests and apparently everything is spot on and working. It really isnt. Can you organise a fix please