Virgin Media Outage Report in Dewsbury, Kirklees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dewsbury come from postal codes WF12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Normanton, Halifax, Batley, Bradford, Holmfirth, Wakefield, Huddersfield, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Normanton |
Internet | |
| Normanton |
Wi-fi | |
| Halifax |
TV | |
| Batley |
Wi-fi | |
| Bradford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Chunknchops
(@Chunkandchops) reported
from
Greetland, England
@virginmedia hopeless service, internet useless...if someone monitors this site can they please explain how we get an engineer to come and sort the problem out
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Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.
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The HD9 Photographer
(@HD9photographer) reported
from
Meltham, England
@virginmedia Still not working
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surji cair
(@surjicair) reported
from
Bradford, England
@virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia @virginmedia yes we’re still having problems, the hub no longer reaches all rooms, signal strength is lower, when we get a signal. We’re on Fiber at above 100mgbs/Sec be guaranteed. So why did a get a text last month “good news we’ve upgraded you to 100mgb/s.
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.
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Pam Thornes
(@PamThornes) reported
from
Greetland, England
@virginmedia She is in the process of cancelling but made her decision. The boxes were removed by your engineer although customer services said they were not, but they were. And Virgin about 18months ago charges her £31 ish twice then upped it to £45, £46..
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..
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Gurpreet
(@nayasaveraCIO) reported
from
Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
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The HD9 Photographer
(@HD9photographer) reported
from
Meltham, England
Yet again Broadband is down with @virginmedia how are people suppose to work from home?
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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James Bushnell Snr
(@jamesb338) reported
from
Huddersfield, England
@virginmedia I've done this and no one can help me I just end up wasting my time it's taken two weeks to get this far
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia so why have you offered free access to 4K when it’s as jittery as hell? Is there a problem in BD2?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Harris
(@BethBristol62) reported
@virginmedia Nothing is resolved, don’t feel listened to. Despite saying I thought the issue was the connection coming into the house was the problem they didn’t take any notice. (1)
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Chris Dack
(@ChristopherDack) reported
@NathanHarrison9 @virginmedia As a note to what I’ve tried, other than the reset. I’ve specified another DNS server (google 8.8.8.8) via my mesh network to no avail.
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David
(@TitusPublius) reported
@virginmedia Yes wired and wireless. sadly this is a recurring problem. Service checker says no local issues, prompts me to check connections and reboot router. Nothing changes. Had a technician out who couldn’t find a problem. Just have to wait till randomly comes back on.
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Nathan Harrison
(@NathanHarrison9) reported
@virginmedia @LauraKnight2010 I have had this same issue, I have been able to connect my Sky Glass to my mobile hotspot from my phone and it connected fine so there is definitely a problem with the Virgin Media end. All other devices have connected to the broadband fine.
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Luke
(@ConboyL) reported
@virginmedia You still have not confirmed this appointment will NOT be cancelled. Can a senior individual call me today. I expect a case manager to detail what compensation can be offered until the issue is fixed and the issue will be resolved. I expect concessions by the end of this week.
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Laura
(@LauraKnight2010) reported
@ChristopherDack @virginmedia No resolution at all. VM blame sky and sky blame VM I’m at work so haven’t been able to call anyone
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Gavin Buckland
(@GavinBuckland1) reported
@CBobblers1878 @John_B58 @virginmedia Pain that CRB and agree that if the service is guaranteed they should stump up the boosters FOC. Good luck!
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Beth Harris
(@BethBristol62) reported
@virginmedia And still with the same issue of fading broadband in and out. 5 mins working ok, then it fades making zoom impossible, not even being able to run BBC iPlayer. And the monthly cost is massively increased. I feel like crying. 1st world problem maybe but can’t work, bank, or watch!
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Beckhem Meredith
(@BeckhemMeredith) reported
@virginmedia I’ve been trying to get my self build connected to your network for 2/3 months now and anyone I call isn’t interested in the slightest and I’ve been told to just go elsewhere? Is that really what you want your sales team to be telling people?
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Luke
(@ConboyL) reported
@virginmedia If the appointment is cancelled for a THIRD time, I will be cancelling my services, reporting your lack of service to OFCOM and will not pay any early exit fees.