Virgin Media Outage Report in Dewsbury, Kirklees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Batley, Leeds, Huddersfield, Shipley, Wakefield, Normanton, Barnsley, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Ryan HTAFC ⭐️⭐️⭐️
(@Wormdogg) reported
from
Kirkburton, England
Finally got an appointment for a @virginmedia engineer to visit today between 08:00-12:00. What a surprise, no show and no call to explain why they aren’t coming/turning up late. Best part of 2 weeks with an intermittent service now I’d unacceptable.
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James lyttle
(@Jameslyttle9) reported
from
Dewsbury, England
@diskin182 @virginmedia Reception is shit here on 4g, wish I’d saved some of them magazines now 😂
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Tom Chittenden
(@tjchitt86) reported
from
Huddersfield, England
@virginmedia you incorrectly disconnected my broadband on Thursday and said it would be reconnected within 24 hours. Its now the end of Tuesday and we're still without Internet. My wife needs Internet to work from home. Please help
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Ross Murgatroyd
(@Rosscopco) reported
from
Bradford, England
@virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..
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Nursey blue eyes!
(@LoosemoreMarie) reported
from
Mirfield, England
@reece_dinsdale @virginmedia Cancel
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Yamu Matarr
(@yamu06) reported
from
Leeds, England
@virginmedia. What's happening to the WiFi. Its not working. Reboot twice and still nothing. No info on the app. #virginmedia
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Dean Brown ®
(@dean_browny) reported
from
Grimethorpe, England
@virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻
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Ralph Berry is Distanced🌹🚃
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia No access to your phones Broadband down non internet in Shipley . What's the update Work from home thing..sort of matters
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
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Paul
(@0ssettTerrier) reported
from
Ossett, England
@Mr_Mark_Taylor @virginmedia Can't remember the exact times but it was definitely in the evening (peak time). It was an engineer who told one of my neighbours what the issue was. Virgin wouldn't admit to it though.
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them
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Adam Morton
(@_SirMorton) reported
from
Bradford, England
@virginmedia disappointing hour &45 mins spent on phone. You couldn’t rearrange installation, fair enough. But when I asked for a replacement SIM, mine had never arrived, inferring that I am lying, need to run a fresh credit check and my price would go up if I didn’t, scandalous!
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Richard Hizzard
(@Hizz67) reported
from
Halifax, England
@virginmedia 50 minutes wasted hold time only to be cut off twice. Your so called live chat line is anything but. Poor, poor, poor. You sure make it hard to leave
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theslickster
(@66slick) reported
from
Gildersome, England
@virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!
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stephen
(@StephenAdams79) reported
from
Dewsbury, England
@virginmedia you are shit.
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia I had 3 connected no problem. It started when you sent me a new hub. The passwords and everything are there it just wont let me connect. Amazon are looking into it further for me but thought I'd check with you too. Thank.
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Sameer
(@sameer_shxh) reported
from
Leeds, England
@kylemaguire93 Virgin media outage across the whole of UK 😂
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Chris Gibbs
(@ChrisGibbs9973) reported
from
Wakefield, England
Umpteen time @virginmedia and to top it off your pointless app can't even shed any light on the subject. I realise that times are difficult but you can't even watch free TV once you lot go down. I never get a rebate and I'm quite pissed off again. You seem to be able to connect
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Armstrong
(@Debs20_2003) reported
@virginmedia are you experiencing problems with internet in the ME1 area? Service checker isn’t working to enable us to check if it’s our router or the service?
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Dr Bilal Ladak
(@DocLaDuck) reported
@virginmedia I'd like to stay but not having equality means I will probably have to look elsewhere. It's surprising at customer retention isn't a priority for yourselves.
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frankgallagher
(@frankgallaghe18) reported
@virginmedia Internet been down for 2 days now any updates available?
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Laraine Knights
(@Laraineknights) reported
@virginmedia we booked an urgent apt for today. @ 4pm but no one turned up. We called tonight and was told we had an apt for Saturday and nothing can be done sooner. When we called earlier the lady rang her manager who organised the appt for 4. Please can someone help
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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Marie Lyon
(@Malriel) reported
@virginmedia We are trying to sign in to Virgin media and the message is. YOUR MAILBOX IS NOT AVAILABLE AT THE MOMENT
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FAY
(@cafayracer) reported
@virginmedia That link is the step up from the previous link provided and offers no new information. The mobile number you’ve provided me with is also an automated service for existing customers and does not understand it’s a complaint. Something tells me Virgin avoids receiving complaints…
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Nick
(@addlightness98) reported
@virginmedia Look. We are now a month on and installation pushed back to 29/10 Surely someone can do something? Your customer service is rubbish
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Carlo
(@Carlo46155941) reported
@virginmedia Can i please get some help or update/information, my wifi has been going down daily for weeks in the evening period for hours at a time, not to mention when it does work that the internet speed has decreased significantly. Wolverhampton area.
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CrazyDiscoStu
(@crazydiscostu) reported
@virginmedia They advised phoning a number and explaining it all over again. To be honest 9 hours on webchat and I'm done. You have my contact details and the details of the problem. If its not amended it'll be a case for trading standards and a new provider. I'm very disappointed