Virgin Media Outage Report in Dewsbury, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Cleckheaton, Normanton, Bradford, Leeds, Huddersfield, Shipley, Wakefield, Barnsley, Liversedge, Pudsey, Dewsbury, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
||
| Halifax |
Internet | |
| Halifax |
TV | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia I’m not a VM customer.
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Jim Johnson
(@jim_johnson24) reported
from
Shepley, England
@virginmedia 7 days and still no @O2 resolution
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is virgin media broadband down ?
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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Helen Rafferty 💙
(@HelenRaffTVN) reported
from
Shelf, England
@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
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Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Bam Bam
(@SaffsAI) reported
from
Bradford, England
Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Syd MC
(@63Syd) reported
from
Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is your brodband down at the moment Hx5 area ?
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
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anne l
(@annie7hudds) reported
from
Fenay Bridge, England
@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sM0k3sT4k
(@smokestak) reported
@virginmedia This is a painful process. bots, whatsapp, phone. Still no nearer sorting out my issue....3 days this has been dragging on
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Bella 📸 Passport & Pixels
(@PassportAndPix) reported
@virginmedia Yes I had a text message about scheduled work. It’s just horribly bad timing.
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chris ramsay
(@chrisra83487755) reported
@virginmedia Yes I have said it would be up at 8-10am now saying 5.00pm. Seen engineer arriving at main box at 8-30. When should have been sorted 25 mins before. So just telling customers lies. Not great service
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Lenwise Gamgee
(@estella_sanchez) reported
@virginmedia Yes we have but there’s no information on there other than being told this will be fixed by Friday. This has been an issue since Monday.
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Suzanne Rhodes
(@rhodes_sr) reported
Disgusting service as usual@from @virginmedia
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mark bravington
(@Markavfc1979) reported
@virginmedia so you have a 4k TV offer for new customers and packages 20 a month cheaper what offers you got for your loyal existing customer's none as I just been advised ok the phone absolutely disgusting
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Andy Grierson
(@ATallfella) reported
@virginmedia @Joe_363_ Yeah I highly recommend contacting virgin media direct. I only waited 8 hours on virgin customer services yesterday. Pushed from phone (unanswered), to web bot, to WhatsApp, They managed to say little, achieve nothing and looks like I am back at square one this morning. #ffs
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John17
(@Yonzinho06) reported
@virginmedia #virginmediadown well its a new day and guess what.... MY VIRGIN MEDIA IS DOWN YET AGAIN, f*ck my life!! What a useless company they are, I'd say on average its down half the week every week and I'm paying full amount and prices are going up! Joke of a company!
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Alan B
(@AlanBsafc) reported
@virginmedia It's your WiFi it's absolutely diabolical, test done over your WiFi, dropping out and maximum 16mb we pay for 100, for fibre it's rank, drops off totally, we can't even stream netflix man it's that bad
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Jon Tobin 🏴
(@JonoTobin) reported
@virginmedia internet down for the third time in a week. How do I go about submitting a formal complaint? Paying for nothing here