Virgin Media Outage Report in Dewsbury, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Batley, Barnsley, Bradford, Leeds, Normanton, Yeadon, Wakefield, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
||
| Halifax |
Internet | |
| Huddersfield |
Internet | |
| Halifax |
Wi-fi | |
| Halifax |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Marcus UK
(@MarcusUK5) reported
from
Leeds, England
When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@virginmedia WiFi constantly dropping out. How do I fix this plz
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia is down. Again!!! Shocking service for a rip-off cost!!
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Paul (the original Ossett Terrier 🐶)
(@0ssettTerrier) reported
from
Ossett, England
@carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky
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Louis Sharpe
(@LouisJSharpe) reported
from
Leeds, England
@virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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Ben Turner 💥
(@AdventuresofBT) reported
from
Leeds, England
@virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.
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zack jones
(@zackwynj) reported
from
Mirfield, England
why’s my wifi still **** @virginmedia
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!
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Chris Jay
(@CJay69) reported
from
Brighouse, England
@virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice
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FanExperienceCompany
(@FanExperienceCo) reported
from
Leeds, England
@JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
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Victoria Louise
(@Victori54706021) reported
from
Meltham, England
@virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!
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Mark Taylor
(@Mr_Mark_Taylor) reported
from
Kirkburton, England
Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.
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Hassan Farooq
(@hass770) reported
from
Leeds, England
@kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Yoshi 1
(@Yoshi107422871) reported
@virginmedia send me pointless emails all the time , but can't be bothered to tell us that there's ongoing issues in the area and your won't have decent internet for 14 days. Don't worry sir you will be compensated, and I will raise a complaint, literally nothing happens
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
Is anyone else having problems with the Virgin Media #WiFi in #Oldham? In the OL9 area? All of a sudden the WiFi seems to have caught a cold and ain't wanting to work properly. Keeps connecting & disconnecting. @virginmedia
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Karishma
(@Karishm06918081) reported
@virginmedia The entire day the network has been going off and on and when it's on its absolutely horrendous. It has severely affected our weekend as my son had to prepare for some tests and he needed access to his online learning which he couldn't do thanks to virgin media broadband.
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PepeToTheWorldAndBack 🇬🇭🌟
(@AndrewAfc71) reported
@virginmedia you are the worst thing thats ever happened to my life
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123456
(@Yarg1987) reported
@virginmedia Yes wired and wireless… the signal doesn’t reach most rooms downstairs I don’t know if the house is too big? But it’s one of your best wifi and the engineer said should be fine
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Curly Bex
(@BeeInARose) reported
So fed up. We've not been able to stream any services like Netflix, Prime or iPlayer on @virginmedia on Sunday evening for WEEKS! Old tech has NEVER been so appealing #DVDplayer
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Lauren Towers
(@100voicess) reported
@virginmedia I've been trying for 2 weeks to fix my TV. I call and it directs me online and apologises for an error in my area. Online says it can't support faults online. Also states my costs need to double when my TV isn't working and my broadband cuts out overnight
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GL ⭐⭐
(@LamboNumbr5) reported
@MattTomlinson74 @virginmedia The WiFi is sh*te anyway, wonder if it's time to cancel under their price increase rules and go back to @SkyUK
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Rebecca Jack
(@RebeccaJack6) reported
@virginmedia Help! I received a replacement router recently to replace our existing faulty one. The instructions in the box told me to recycle it, which I did and today I've received a text and emailing telling me it now needs to be returned to you. What do I do?
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Dr. Catia Acosta
(@DrCatiaAcosta) reported
@virginmedia @cammymcrae Calls is same. No reply. Bumped from customer service staff to the next, over and over and then when you are told they sort it the chat or call ends. And you need to start again. Please don’t BS us.