Virgin Media Outage Report in Dewsbury, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Batley, Bradford, Halifax, Huddersfield, Leeds, Normanton, Yeadon, Wakefield, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Batley |
Internet | |
| Bradford |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Rhodes
(@dougsfeline) reported
@virginmedia One of the many reasons I'm leaving, utter lack of a customer service sensibility
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Mike P
(@MikeP71306241) reported
@virginmedia It's now over two days since the issue started for me. I see that compensation clock starts now but only if I raised the issue. I've been using the app does that automatically raise a case for me if I initiate tests on the line and your systems can't reach my router?
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Chris Daly
(@teddymeowUK) reported
@virginmedia Received a letter this morning informing me of a 10% price increase to my service from March 1st. Trying to contact but phone queues are understandably long and the live chat option on the website doesn't seem to be working.
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Ulin Majere
(@ulin_majere) reported
@virginmedia are you aware of any issues in the NE5 area today? I appear to have very intermittent signal and when I do have signal it's around 19mb and not 100+ that I pay for. Nothing showing on status page and hub has been rebooted
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Jenni Seex
(@jenniseex) reported
@Flaminhaystack @bt_uk @virginmedia I have never experienced such poor or frustrating customer service - “computer says no” is the attitude not “how can I help”. Notifying an increase in the cost under a “Thanks for making changes” just takes derision to a new level.
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Adam Scholey
(@adamscholey88) reported
@virginmedia Still have connection issues, can you arrange an engineer visit please?
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LiquidMynx
(@liquidmynx) reported
@virginmedia Hi, I know it’s not your fault but I don’t need to check the area status, your company keep either reducing my bandwidth or freezing my wifi connect. I had a team meeting now missed, my kids are suppose to be doing live sessions - missed again, am paying for a service which isn’t
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Paul Scanlan
(@PaulScanlan) reported
@virginmedia Our service in Northolt has been out for 3 days. Additional costs, time and safety compromised due to need to commute to the office rather than working from home as per the current legislation...
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Mike P
(@MikeP71306241) reported
@virginmedia The reason for my question is the lack of clarity. Or is this something I have to call customer services for?
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scottwright94
(@scottwright941) reported
@virginmedia I’ve not played the Xbox in a few weeks because the connection has been so bad. Customer service on the phone not helpful either after an hour in the que