Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dewsbury come from postal codes WF13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 01/21/2026 07:35

January 21: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Wakefield, Leeds, Halifax, Barnsley, Batley, Dewsbury, Normanton, Bradford, Heckmondwike, Sowerby Bridge, Huddersfield, Yeadon, Cleckheaton, Castleford and Brighouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomWakefield Internet
United KingdomLeeds E-mail
United KingdomLeeds Internet
United KingdomHalifax Internet
United KingdomBarnsley Internet
United KingdomHalifax Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Sure, but can the problem be looked into please? Still no improvement

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month

  • davejackson16 Dave Jackson (@davejackson16) reported from Leeds, England

    @virginmedia It would just be nice to have the service I pay a lot of money for 😡

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Tried this and nothing but an automated service which is no help whatsoever.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia no service again in BD9

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Wakefield, England

    @philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph

  • uLtImAtE_hAzArD UH Modz 🇬🇧 #NoCrew 🇵🇱 (@uLtImAtE_hAzArD) reported from Wakefield, England

    @virginmedia wtf all dat have issue with network gone back all day

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.

  • davejackson16 Dave Jackson (@davejackson16) reported from Leeds, England

    @virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Customer service i can forgive in this climate with people working from home

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • torp771 torp77 (@torp771) reported

    @virginmedia when I call your Customer Service I’m told your “team is all busy, try again later”. My Internet has been down for 2 hours meaning my son can’t do online learning and I can’t wfh. Why do we pay for this useless service? Followed your online tips and none work @Ofcom

  • torp771 torp77 (@torp771) reported

    @virginmedia when I call your customer service I’m told your “team is all, you might like to give us a call later”. Your awful broadband has been down for the past two hours meaning my son can’t do his online schooling and I can’t wfh. What are we paying for? @Ofcom

  • McGarryLynn Lynn McGarry (@McGarryLynn) reported

    @virginmedia Thanks @virginmedia but the complaints team failed to respond to my previous request for help so I’m sceptical that they will help now. The social team is the only one that has even acknowledged my requests. Have you spoken to complaints team?

  • anisaaxo1 Anisa🤍 (@anisaaxo1) reported

    having virgin media is **** hecusse why am I using my own 4G at home

  • Mpountain Matt Pountain (@Mpountain) reported

    @Turnado @virginmedia Even better, told that we are not due to compensation as it’s an ‘area outage’ AND - as of next month they have put our monthly bill up by an extra £3.50. Looking into other providers now, can’t wait to leave quite frankly.

  • IMr_Rebel IMr Rebel-Facebook Gaming Partner-Sneak Partner (@IMr_Rebel) reported

    @virginmedia No issue showing at all over the weekend and still had poor internet

  • GhostlyFelis Sammy 🐳 (@GhostlyFelis) reported

    Waited for 50 mins to get through to the right department, for it to ring then now it's just silence.. @virginmedia let me cancel 😡

  • zigaziggle Gareth Smith (@zigaziggle) reported

    @virginmedia I have issues with both my mobile and second tivo box connection. I've been trying to get through to discuss for days without success....how can I get this fixed if I'm unable to contact you?! Absolutely disgraceful service.

  • N4Ztradamus Naz (@N4Ztradamus) reported

    @virginmedia don’t want to help with this?

  • swarbrick77 Steven Swarbrick 🇬🇧 (@swarbrick77) reported

    @virginmedia I signed up to broadband the other day. Due to very poor customer service I now want to cancel, however I can't cancel as you won't answer the phone and the people on your chat service don't seem to understand people and then cut you off. Do I just report or to the ombudsman?