Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Wakefield, Normanton, Barnsley, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton, Elland and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.
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Rob Prior
(@robfprior) reported
from
Bradford, England
Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
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Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.
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Pippa Oldfield
(@PippaKOldfield) reported
from
Wakefield, England
@AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.
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Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!
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super pablo
(@pablo_hescobar) reported
from
Leeds, England
@virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.
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Suzy Swift
(@bally79) reported
from
Dewsbury, England
@virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!
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Natalie Ball
(@NatalieBall21) reported
from
Leeds, England
@virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Sorbie
(@MatthewSorbie) reported
@virginmedia I haven't, but why can't I just cancel it on the app or something? It's 2021 lol Also the contract was supposed to end in June, so why does virgin choose to keep taking money anyways?
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Will Vieri
(@VieriTweets) reported
@virginmedia This just starts the loop again. I wanted you to help me. That’s all I’m asking. Get me an actual answer, not send me off to a call centre many miles away who don’t have any information. It’s just not good enough. Can you help me?
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Chris Harrison
(@LFC_Chris) reported
@virginmedia It says there are no known issues in the area
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Sarah Green
(@SarahCatGreen) reported
@virginmedia So we were told there was an outage that was due to be repaired today. The service is still barely working. Is it notionally repaired?
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LordClutters
(@LordClutters) reported
@virginmedia your woeful reporting of an ETA for restoration of the outage in KT2 has meant I’ve now got a fuming client and you’ve cost me £400. Expect an invoice imminently. I get that **** happens but do you even understand the word HONESTY?
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Исмаил адам 📿
(@ISMAIL2326) reported
@virginmedia why is ur internet connection so poor #fuming been like this for over 5/6 months I’m tired of complaining
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SallySunshine
(@KhaleesiKat) reported
@virginmedia The box on the wall in my new flat has an NTL logo so I queried if it would work. The lady said to answer that I need to book service & provide all my details. When I said it’s just a query. I’m not ready to order the service she hung up. Very pushy. Very impatient
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ExoticPrawn
(@exoticprawn) reported
@virginmedia I can’t call that number at the moment and the forums don’t help at all
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Chris Harrison
(@LFC_Chris) reported
@virginmedia hi for the past 36-48 hours my WiFi has kept going on and off I have done the usual of restarting my router etc and I have seen an engineer at the top of my road is there an issue in the area ?
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davidkh001
(@davidkh001) reported
@virginmedia This is now fixed in my area. However my neighbours still experiencing issues please fix this ASAP. Considering WFH this is highly frustrating! SW19 South Park Gardens area