Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 12/01/2025 18:40

December 01: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Normanton, Bradford, Dewsbury, Barnsley, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield, Castleford and Huddersfield.

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City Problem Type Report Time
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Ossett, England

    @virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word

  • Gstraitz Gareth Smith (@Gstraitz) reported from Leeds, England

    @virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this

  • aaronTheHare aaron hare (@aaronTheHare) reported from Wibsey, England

    Virgin media WiFi never fails to make me lose the will to live

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband

  • ScottybooSb Scotty Bell (@ScottybooSb) reported from Leeds, England

    @virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Leeds, England

    @virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service

  • johnr_jo Roland Rat (@johnr_jo) reported from Leeds, England

    @virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful

  • paulcottrell41 paul cottrell (@paulcottrell41) reported from Mirfield, England

    @virginmedia Mobile connects no problem.

  • paulcottrell41 paul cottrell (@paulcottrell41) reported from Mirfield, England

    @virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all

  • marcd86 arsenal86 (@marcd86) reported from Huddersfield, England

    @virginmedia have been an absolute sack of shit for last few days

  • drariba AribaIV (@drariba) reported from Leeds, England

    @virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.

  • timctes Tim Coates (@timctes) reported from Leeds, England

    @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia But the customer service is appalling.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)

  • BalearicSocial Andy Pye (@BalearicSocial) reported from Leeds, England

    @virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.

  • paulcottrell41 paul cottrell (@paulcottrell41) reported from Mirfield, England

    @virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • incoghuncho INCØG™️ (@incoghuncho) reported

    nah, virgin media sucks ***.

  • Toadfish007 David Longstaff (@Toadfish007) reported

    @virginmedia what a pile of crap service paying well over £100 pounds for a service that really isn't fit for purpose, poor Internet service and such a **** service, have had enough of it

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia still having horrendous problems with this company, numerous calls since 22nd July. Twice assured that engineers would call, but no shows. I have spent hours conversing with numerous people to no avail.

  • HardCand Zack (@HardCand) reported

    Also, imagine having to spam tweet @virginmedia to get any kind of help... ('cause their automated services, phone and webchat, run on a loop and keep sending you to the other automated service, a known tactic to not have to deal with customer issues and hope the customer stops)

  • GregorJClark Gregor Clark 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregorJClark) reported

    @virginmedia Hi John. Nobody turned up. Not good. Can I pass you some details to log a complaint? I blocked out 4hrs of my Saturday for nothing.

  • TooToughToDie Luke (@TooToughToDie) reported

    @rokkitten @virginmedia @richardbranson It’s certainly a strange way to treat customers who are asking for help so that they can keep giving you money…🤔

  • LyndaJMitchell Lynda Mitchell (@LyndaJMitchell) reported

    @virginmedia what a shambolic waste of space of a company you are. 6 days , 2 engineers and still no reliable service. Waiting another 3 days for any intervention is unacceptable

  • xBlueSenpai Aaron Luke Clarke (@xBlueSenpai) reported

    @virginmedia furthermore this is the 4th outage in the last 6 months, might wanna actually fix the issue!

  • bloknz Andrew Kendall (@bloknz) reported

    @virginmedia Hold on, who said anything about no longer being a customer? After this debacle I am seriously considering leaving! Perhaps you read my mind.

  • claretbubbles ⚒ Sarah ⚒ Mrs Bubbles ⚒ (@claretbubbles) reported from Norwich, England

    @virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.