Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 12/07/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Barnsley, Halifax, Normanton, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton, Elland, Wakefield and Castleford.

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City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomBatley E-mail
United KingdomBarnsley Internet
United KingdomHalifax TV
United KingdomNormanton Internet
United KingdomLiversedge TV

Community Discussion

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • Laney322 Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, England

    Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • MissModette ★ Kay ★ (@MissModette) reported from Leeds, England

    @RestartCarl @virginmedia BT are just as bad.

  • fastnodeceo Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • ScampyFryNinja Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

  • Victori54706021 Victoria Louise (@Victori54706021) reported from Meltham, England

    @virginmedia what's happening with wifi at HD9 4 postcode? Its intermittent, keeps dropping off, logged in and it says no faults, reset router but it's still happening, i need it to work from home and its causing issues.

  • emma76history Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England

    @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • ashleyhirst15 Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

  • ashleyhirst15 Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

  • Gstraitz Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • mattwillward Matt Ward (@mattwillward) reported from Castleford, England

    @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AaronEarlyYears Aaron Bradbury Coffey 💚🏳️‍🌈 (@AaronEarlyYears) reported

    @virginmedia No nothing on the website, but my neighbours have slow connections, intermittent drop outs.

  • wpsjoiner donnyjoiner (@wpsjoiner) reported

    @virginmedia Said 03:30 last night now saying 12:00, can you tell me if the issue is at your end?

  • maria_m_roberts Maria Roberts (@maria_m_roberts) reported

    @virginmedia It was dreadful on Thursday. It’s been happening for several weeks but it was literally every few minutes on Thursday. I didn’t take a call on Friday so hopefully it has stopped. The staff weren’t helpful. They just hang up and don’t help to resolve the problem!

  • thatxkaur ThatxKaur (@thatxkaur) reported

    @4wheelstable @TalkTalk @virginmedia This at this rate with being with proper internet for 6 months can’t even work as it plays ups every 2 minutes and talk talk refuse to help till covid is over! Like seriously that’s a joke? Imma have to change over to virgin at this rate.

  • awesomedawson1_ Ben Dawson (@awesomedawson1_) reported

    @virginmedia And they respond to me asking again if I still need help. I’ve complained to them numerous times about them doing this very thing to which they again don’t respond then the following day send the exact same message all over again

  • SarannaSukhi Sukhi Saranna (@SarannaSukhi) reported

    @virginmedia There is an automated message not allowing me to get through to customer services. I am owed a £75 Amazon voucher and the person who referred me hasnt had his referral. I cannot speak to anyone and get it sorted.

  • awesomedawson1_ Ben Dawson (@awesomedawson1_) reported

    @virginmedia Could you please let me know which team deal with the help chat service on the virgin media connect chat please? I want to report this service and the agents on it to the highest person I possibly can within the company

  • girishkumars025 Girish Kumar (@girishkumars025) reported

    @virginmedia Yes finally but the call was ended abruptly. I would like to cancel the contact and need assistance.

  • OperaJedias Jackie (@OperaJedias) reported

    @virginmedia Hi it says there is a TV issue but not broadband or phone, although service phone line says there is and should be back to normal by 10. It doesn't say which day though and customer service said it could be 5 Feb. How can I tell which day they mean please? We can't manage without

  • lostthemapblog Ro (@lostthemapblog) reported

    @virginmedia @Johnchr21586963 @Johnchr21586963 you can send a written request to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG - do it recorded delivery so they can’t argue!