Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 01/11/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Heckmondwike, Halifax, Sowerby Bridge, Huddersfield, Bradford, Leeds, Wakefield, Barnsley, Normanton, Yeadon, Cleckheaton, Castleford, Brighouse and Liversedge.

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City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomBatley Total Blackout
United KingdomBatley TV
United KingdomHeckmondwike Internet
United KingdomBatley Internet
United KingdomHalifax Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!

  • AdventuresofBT Ben Turner 💥 (@AdventuresofBT) reported from Leeds, England

    @virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia is down. Again!!! Shocking service for a rip-off cost!!

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.

  • 0ssettTerrier Paul (the original Ossett Terrier 🐶) (@0ssettTerrier) reported from Ossett, England

    @carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install

  • 28gem Gem 💎 (@28gem) reported from Wakefield, England

    I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.

  • Victori54706021 Victoria Louise (@Victori54706021) reported from Meltham, England

    @virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!

  • LouisJSharpe Louis Sharpe (@LouisJSharpe) reported from Leeds, England

    @virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.

  • FanExperienceCo FanExperienceCompany (@FanExperienceCo) reported from Leeds, England

    @JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service

  • Mr_Mark_Taylor Mark Taylor (@Mr_Mark_Taylor) reported from Kirkburton, England

    Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.

  • BesaJason Jason Hemingway. (@BesaJason) reported from Brighouse, England

    It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!

  • LagstoneHall Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .

  • parky1021 simon parkinson (@parky1021) reported from Barnsley, England

    @virginmedia WiFi constantly dropping out. How do I fix this plz

  • CJay69 Chris Jay (@CJay69) reported from Brighouse, England

    @virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice

  • MarcusUK5 Marcus UK (@MarcusUK5) reported from Leeds, England

    When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia

  • hass770 Hassan Farooq (@hass770) reported from Leeds, England

    @kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • djcolledge Duncan Colledge (@djcolledge) reported

    @virginmedia Hi - your site still says no issues. I cannot run your tests when connected to WiFi as no connection.

  • LetsDrewThisTV 🎮 LetsDrewThis ⛵ (@LetsDrewThisTV) reported

    @IestynBentley @virginmedia I was in the middle of my stream there and the net has just completely gone down. Mixed with constantly below promised minimum guaranteed speeds, they're absolutely trash compared to what they used to be.

  • KhaleesiKat SallySunshine (@KhaleesiKat) reported

    @virginmedia Can this type of service box be replaced? Updated if I joined your services?

  • PyxiePants Holly (@PyxiePants) reported

    @virginmedia The ticket was raised 2 weeks ago and the engineer was told it was a two day fix. Your engineer raised a ticket because of anomalies in his test results which he said indicated there was a bottleneck in the SO31 area. This eased for a few days a has started again...

  • djcolledge Duncan Colledge (@djcolledge) reported

    @virginmedia Hi - it’s in modem mode so cannot really run any diagnostics. Turns out the light would suggest there is a local outage but your site isn’t up to date.

  • RICH_DUNDAS Rich Dundas (@RICH_DUNDAS) reported

    @mrkhndy Even worse than the Virgin Media Customer Service department?

  • PyxiePants Holly (@PyxiePants) reported

    @virginmedia Each time, including the times you cancelled without telling me, I was expected to take time off to wait in. Today I am.waiting in for a 7 hour window(!) In which your second line support who close earlier than your first line support is supposed to be calling me...

  • christinaaar christinaaa (@christinaaar) reported

    @virginmedia I STILL do not have internet!! We booked an engineer but it turns out it’s an area issue in W4, do you know when it’ll be fixed? This is ridiculous for people WFH.

  • jn_geordie J Nessa (@jn_geordie) reported

    .@virginmedia where can I find out updates regarding network issues?

  • allsportaxi Wayne Dodwell (@allsportaxi) reported

    @virginmedia @virginmedia on your portal customers can register to be be kept updated on outages, which I have done (& previously). But no updates provided ?! What is the point of offering this service to your customers if not used. Is it just for hollow show for ofcom ?