Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dewsbury come from postal codes WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 03/27/2026 16:25

March 27: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Normanton, Barnsley, Bradford, Wakefield, Huddersfield, Dewsbury, Leeds, Cleckheaton, Shipley, Liversedge, Pudsey, Holmfirth and Ossett.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomHalifax Total Blackout
United KingdomNormanton Internet
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

  • martinbo1972 Martin (@martinbo1972) reported from Ossett, England

    @virginmedia shocking customer service!

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stephLKLV Steph (@stephLKLV) reported

    @virginmedia My tv and broadband are both off and have been since last night. There is an outage in my area apparently. Seems to becoming more and more often.

  • MAGHA121 urban_m (@MAGHA121) reported

    @virginmedia That was done when I phoned to complained about the issues. That’s why the engineer was called out. It was confirmed that I had poor speeds and dropouts.

  • maddogmckinnon Ross MadDog Mckinnon (@maddogmckinnon) reported

    Seriously........how is it a big company website has no way to get hold of anyone @O2? Website chat broken, customer services number can't help and no other phone number for website sales. I guess they are part of @virginmedia now, so it was always going to go to crap

  • lilycorani Lily Corani (@lilycorani) reported

    @virginmedia Thank you. It’s the having to wait until Thursday afternoon which is not acceptable as it went off Monday. It costs us financially and I feel the agent did not help at all

  • JAE21458 John....Just a Calton Bhoy. (@JAE21458) reported

    @virginmedia Yes but you miss the point on all communication, I would not have signed up for the term if I knew that when negotiating the deal with customer service , I knew I would be relocating and was informed , if you do not service the area,no termination fees..fact

  • ioe_eu Ingrid Oesten (@ioe_eu) reported

    Is there a worse customer service than @virginmedia ? So we have no phone, landline since the middle of last night. Check status and they claim nothing wrong with landline. Phone them up from mobile after endless menus get 'put through' to someone, after a minute wait line goes.

  • Emma_Alexander Emma Alexander (@Emma_Alexander) reported

    @virginmedia Thanks — I called this morning and it seems like the best route is to cancel and sign up again in order to get your best prices. This seems very convoluted and more work for you to organise! Are you definitely not able to offer new customer prices to loyal customers?

  • AlanaBethCooper Alana (@AlanaBethCooper) reported

    @virginmedia Yes i am. I don't understand why you can't access that information when it's been sent from your account. Lack of continuity here and we just *cannot* start from the beginning yet again. He was promised a call yesterday with a resolution & no one contacted him yet again.

  • BinghamBloke Mark Richardson (@BinghamBloke) reported

    @virginmedia When you had the mass outage on December 2nd.

  • AlanaBethCooper Alana (@AlanaBethCooper) reported

    @virginmedia Continuously for over 14 months. See above. I suggest you look into @ACLegalServices account - you'll see all the DMs between you and sort it out. I want to issue proceedings for him.