Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Huddersfield, Halifax, Wakefield, Barnsley, Dewsbury, Normanton, Bradford, Heckmondwike, Sowerby Bridge, Yeadon, Cleckheaton, Castleford and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Batley |
Wi-fi | |
| Huddersfield |
Internet | |
| Halifax |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Hunt
(@yanikdude) reported
@virginmedia Just having an issue remembering the logon details. Please hold……
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Punit 💀
(@pewnit) reported
@BradyHaran @virginmedia Well, that's another company I'm never using now
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J Robinson-Larkin
(@JRobinsonLarkin) reported
@virginmedia been trying to link my netflix account since May 2022 as part of my package. Never get a resolution nor call back despite numberous tickets being raised. Should never have left @skytv !!#virginmedia #virgintv #badcustomerservice
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Clifton bbassoon
(@BbassoonClifton) reported
@virginmedia And how do I do that if the mechanism for reporting a fault won't accept that there is a fault? It's been almost 48 hours, and it won't be fixed until Wednesday at 6pm? How hard can it be? I get that you want to avoid refunding me, but at least give me the service I'm paying for.
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James M
(@crazychimpjimbo) reported
@virginmedia @NetflixUK @YouNetflix Why you advertising other shows when you need to invest this time and effort on working on customer service which is completely failing!
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Various velociraptors 🦖
(@VexVelociraptor) reported
@virginmedia so it appears the choices offered are, take a 20% price increase now or sign up to a new contract I can't cancel when prices increase next year.
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James M
(@crazychimpjimbo) reported
@virginmedia You have been ordered by CISAS on case 653804 to comply with their judgment. Why am I still receiving demands for payment. Sums up the who disjointed experience of being a Virgin customer. I'm an EX customer look at the Judgement. You owe me.
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Adam Bryant
(@abryant1205) reported
@virginmedia guys can someone call me to sort out my joke of a service, been on the phone for hours to you guys and no one wants to help me
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philip devine
(@notgotaname) reported
@virginmedia Why has it taken 40 minutes, a new contract, plus new credit checks, all of which I did yesterday, to rectify a typo made by your customer service person yesterday.
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brian cranthwaite
(@Bcranthwaite) reported
@virginmedia In a previous reply you said "we'll still be here to help you if needed" So, can you give me the location of where the technician is currently working? If this isn't possible, can you tell me why? e.g. "don't know" Is your only role to placate customers?