Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 02/09/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Cleckheaton, Leeds, Huddersfield, Halifax, Dewsbury, Holmfirth, Wakefield, Ossett, Normanton, Barnsley, Heckmondwike, Sowerby Bridge and Yeadon.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBradford E-mail
United KingdomCleckheaton Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Total Blackout
United KingdomHuddersfield Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • JamieSmith45 Jamie Smith (@JamieSmith45) reported from Huddersfield, England

    Every month without fail our broadband goes down - @virginmedia what is going on? Particularly after prices went up last week!

  • SophieVPeel SvP💙💛 (@SophieVPeel) reported from Leeds, England

    4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!

  • MatthewFerretti Matt Ferretti (@MatthewFerretti) reported from Leeds, England

    @virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!

  • bally79 Suzy Swift (@bally79) reported from Dewsbury, England

    @virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!

  • MatthewFerretti Matt Ferretti (@MatthewFerretti) reported from Leeds, England

    @virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia Yes but can never get through via phone

  • PippaKOldfield Pippa Oldfield (@PippaKOldfield) reported from Wakefield, England

    @AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia No it's always slow lately

  • NatalieBall21 Natalie Ball (@NatalieBall21) reported from Leeds, England

    @virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!

  • pablo_hescobar super pablo (@pablo_hescobar) reported from Leeds, England

    @virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic

  • martynbolt Martyn Bolt (@martynbolt) reported from Mirfield, England

    Terrible customer service by @virginmedia cancelled 0800 installation in Dewsbury today at 2100 last night Strangely blaming @KirkleesCouncil

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.

  • Joannemarygriff Joannemarygriffin (@Joannemarygriff) reported from Wakefield, England

    @virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.

  • 28gem Gem 💎 (@28gem) reported from Wakefield, England

    I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.

  • BesaJason Jason Hemingway. (@BesaJason) reported from Brighouse, England

    It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

  • Toni_M_Arboleda Antonio M. Arboleda #FBPE (@Toni_M_Arboleda) reported from Leeds, England

    @virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulJewell96 Paul Jewell (@PaulJewell96) reported

    @virginmedia Send a technician to my house to fix the internet like I’ve been asking for 4 weeks would be great thanks

  • babymable Jen (@babymable) reported

    @Catrabbit75 @virginmedia I got a message back at 9:45pm last night from them on Whatsapp & told them I wanted to cancel but may be willing to stay if they could lower my bill. The guy said that he could keep me on the same package I have now and it would be £100

  • Alex11427453 Alex (@Alex11427453) reported

    @virginmedia been on hold for hour trying to speak to someone…shocking!! Web chat tells me to ring you, website not working. Reach out I need to arrange a call with someone Immediately

  • BostonElanor Elanor Boston ♋️ (@BostonElanor) reported

    @virginmedia Yes, well, mum has informed me it’s just happened again, at 48 mins in, not good enough service, I suspect it is because she has informed you she wishes to switch 😡

  • Tee_Kenney Tanesha Arazu (@Tee_Kenney) reported

    @virginmedia I shall be cancelling my direct debit as I'm sure someone will magically be available to speak to me then. @Ofcom should investigate this as it seems loads of others are having the exact same issues when it comes to cancellations.

  • Topicaltim Tim Hall (@Topicaltim) reported

    @virginmedia Well that's nice of the community, although I'd quite like it if the company which takes a lot of money off me every month* provided more traditional ways to resolve problems, such as answering the phone. *for how much longer that happens is open to question.

  • mikeybhoy01 DMikeyD (@mikeybhoy01) reported

    @virginmedia Yes I've done that twice now, both times been offered deals that have not taken effect. I now have a contract at a much higher price and this will need cancelled asap unless someone can fix this. Can I message you privately to share my details and you can look into it?

  • martine0574 Martine (@martine0574) reported

    @virginmedia Like I said yesterday. I spent 3 hours yesterday trying to get through and after every hour of holding was cut off. I need to cancel my account and would like it to be done. I don’t have time to keep calling and waiting and nobody replies to the texts

  • WorldKingKanji World King Kanji ⚜️ (@WorldKingKanji) reported

    @virginmedia is the internet down in Birmingham, B14 area? Our internet has gone off and I’m working from home!

  • mysticmeg_xo Megan Jean (@mysticmeg_xo) reported

    @virginmedia Please can you give me a link or instructions on how to cancel online. I do not have time to sit waiting on the phone for almost an hour after already being cut off by your advisors the first time I called