Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Ossett, Halifax, Batley, Cleckheaton, Bradford, Normanton, Huddersfield, Barnsley, Wakefield, Dewsbury, Heckmondwike, Sowerby Bridge, Yeadon and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Ossett |
Internet | |
| Leeds |
Wi-fi | |
| Halifax |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is virgin media broadband down ?
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Syd MC
(@63Syd) reported
from
Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
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Debbie Ioanna (Author)
(@Debbie_Cleo) reported
from
Queensbury, England
@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Helen Rafferty 💙
(@HelenRaffTVN) reported
from
Shelf, England
@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Bam Bam
(@SaffsAI) reported
from
Bradford, England
Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
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anne l
(@annie7hudds) reported
from
Fenay Bridge, England
@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Jordan
(@jordfcs) reported
from
Bradford, England
@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is your brodband down at the moment Hx5 area ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Barber-Smith ⚡🥝
(@ElectricKiwi) reported
@virginmedia I have downloaded it but having trouble logging in to the router. I guess I'll just need to reset the router settings completely in order to log in?
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Mundo2
(@mundo2) reported
@virginmedia Yes, need to cancel my service as it's costing too much now
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Ryuhoshi
(@Ryuhoshi_Yurei) reported
@virginmedia Hi, I'm trying to cancel a subscription and the only available method is Phone. We've been waiting for an hour in the call... isn't really another way to do this? There's no email or option on the website, please help! We can't be waiting for so much time! 😰😰
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christina mclean
(@xtinax1) reported
@virginmedia @BigIssue Currently on phone to virgin media 2 hours wtf 🤬 absolutely no need
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Danny Wright
(@DannyWright82) reported
@virginmedia What an awful reply/company standpoint John Over 4 years I've paid you in excess of £1500! And a new person has paid you £0 Loyalty means nothing I did speak to someone to reduce it. Deal they can offer is still £10 PER MONTH more than a new person!!! I've asked to cancel.
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Samantha
(@Sammykins9486) reported
@virginmedia I did this and it worked ok for a few hours, however the same issue is now visible again, can you advise ?
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Nikki
(@WhatsupNikki) reported
@virginmedia Broadband. Virgin regularly states there’s a problem in my area and does Nothing to fix it or compensate. You take and give nothing back!
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Jeremy B
(@Jerbla) reported
@virginmedia Its your network at fault as I have been advised.
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Paul Coyne 🏴
(@paulcoyne73) reported
@virginmedia Firstly I was told it would be fixed and it wasn't. Then you sent an engineer to check for and fix any crossed lines. But no refund. Then someone promised to get a manager to call back and they didn't. Now you've charged me again for calls I could not have made
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Philip Smith
(@Superphil80) reported
@virginmedia Can you advise me who I can make a complaint to please? I’ve just seen the new customer offer, not only do they get the same as me for less, but also £200 Bill credit!!