Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Wakefield, Batley, Normanton, Huddersfield, Dewsbury, Leeds, Cleckheaton, Shipley, Barnsley, Liversedge, Pudsey, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Nobby
(@nobby1979) reported
from
Bradford, England
@virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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Katie Greig
(@KatGreig) reported
from
Bingley, England
I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Richard Milnes
(@pipathon) reported
from
Ossett, England
Decided to leave @virginmedia today after ringing them up. Great service no reason to leave other than I need to be a “new customer” to access the best deals. My monthly bill more than doubled. Hello @NOWTV or @SkyUK I think.....
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
Dear @SkyUK please can you help, I can’t get a signal for TV so have to use @virginmedia which are literally extortion. I feel it’s unfair that the location that I live means I have. I choice but to pay through the nose. #help #tooexpensive #needskysports
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
@virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laica
(@Laica23) reported
@virginmedia I shouldn't have to, especially as when I do I know I will be left on the phone for hours, what time is the line available till? It should never have come to us in the first place, she does not live here and never should have had this address attached to her account
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Arturs
(@DerpyScripts) reported
@TubeTracker has somehow ended up blocked on @TfL/@virginmedia WiFi, and I have absolutely no idea why. Any ideas on who to get in touch with to fix this?
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SylvieG28
(@sylvie_g28) reported
@virginmedia No idea. Daughter noticed Internet wasn't working and I thought it was just the usual signal outage. Checked the box and no lights / power! Then saw the burn mark.
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Marcus Patrick
(@marcuscpatrick) reported
@virginmedia Not at all. I wasn't allowed to speak to anyone yesterday, to explain why I needed an engineer (it's weak signal from the box - as explained the last time the engineer supposedly fixed it). Instead, I was sent a text. I had to wait 24 hours to be told that yes I need an engineer
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Keep It Creative
(@KIC_Social) reported
@virginmedia YOU SENT ME EMAILS CONFIRMING I AM LEAVING YOU ON THE 24TH OF FEBRUARY. MY CUT OFF DATE IS 26TH MARCH. TODAY YOU SENT ME BILLS FOR SERVICE FOR THE PERIOD 26 March - 25 April. YOU. ARE. A. HUGE. WASTE. OF. TIME. YOU OWE ME MONEY. I DON'T OWE YOU MONEY
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Laica
(@Laica23) reported
@virginmedia So so far I have had no help at all
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Marcus Patrick
(@marcuscpatrick) reported
@virginmedia Then, when I went to book an engineer - I can't get one till next Friday - a whole week - do you think this is acceptable? You leave a customer with a wholly unacceptable service since 15th Feb and now I've got to wait another week. It's fraud - you're charging me for a service..
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Cathy 🇮🇪☘️🏴 #JohnsonOut60
(@Cathy59) reported
@virginmedia how many virgin media customers services people are needed to sort a problem 🤔 god only knows as ive spoken to at least 3 so far and have got NOWHERE
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Devon Louise 💋
(@DevonLouise_96) reported
@virginmedia Calls and texts are no problem, it’s just using the Internet, no apps work and I can’t use a browser without WiFi. I have rebooted my device
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Marcus Patrick
(@marcuscpatrick) reported
@virginmedia This is the 3rd time I've tried to fix this issue and as time goes by, you're actually putting more barriers in the way, not less. The service provision is completely unacceptable & your CS is incompetent, not remotely joined up & willfully obstructive. I wouldn't recommend...