Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 11/26/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Dewsbury, Bradford, Barnsley, Holmfirth, Normanton, Leeds, Cleckheaton, Elland, Wakefield, Castleford and Huddersfield.

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City Problem Type Report Time
United KingdomHalifax Wi-fi
United KingdomBatley Internet
United KingdomDewsbury Internet
United KingdomBradford Internet
United KingdomBatley Total Blackout
United KingdomBatley Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • Gav_Leaf Gav Leaf (@Gav_Leaf) reported from Castleford, England

    ....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!

  • jaymzzb James Brook Photography (@jaymzzb) reported from Brighouse, England

    @virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate

  • KevinHylton1 Professor Emeritus Kevin Hylton PhD (@KevinHylton1) reported from Leeds, England

    @virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?

  • charlottegrifff charlotte griffiths (@charlottegrifff) reported from Dewsbury, England

    @comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?

  • ollieinleeds Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England

    @virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • okhaeadeleye OA. #ENDSARS (@okhaeadeleye) reported

    Hello @virginmedia, I am a new customer and I was sent a self service kit (even though I was offered free installation). I’ve got the kit the I don’t have a Virgin box or any wires that fit the cables I was given. Can I have a technician come over. It’s been a week already

  • russetmantle Ajva (@russetmantle) reported

    Hi @virginmedia I have no landline dial tone but your automated help systems make it impossible for me to get help with this problem. You also make it impossible to contact a human being. What should I do to get help with this please?

  • LittleVikingsUK Little Vikings (@LittleVikingsUK) reported

    @IamPaulWhiting We’ve had issues with Virgin Media since last week, on and off. Very frustrating!

  • ErimusTraining Erimus Training ltd (@ErimusTraining) reported

    hey @virginmedia your customer services approach is shockingly bad. Currently on my 4th bout of being on hold having been disconnected on each occassion. Is there some sort of secret method of getting the help i need!!?

  • pinkeurogirl Irene Revie (@pinkeurogirl) reported

    @virginmedia problem with pixelating tv. Called 150. Been put on hold and cut off 3 times so far. Have already tried all troubleshooting. Need an engineer

  • cedwards1972 Eddie (@cedwards1972) reported

    @virginmedia is there anyone I can speak to in your customer services in the UK rather than off shore as their level of incompetence is astounding. Pretty much like the rest of the service we have received since unfortunately subscribing to your services.

  • DeborahWealtha1 Deborah Wealthall (@DeborahWealtha1) reported

    @virginmedia We have checked and despite making complaints via the phone nothing is on the account, so are you saying we need to spend more time calling up and getting hung up on to try to raise a complaint. #virginmedia #virginmediapoorcustomerservice

  • Da10thwonda King (@Da10thwonda) reported

    @virginmedia I'm trying to make payment on the app but having issues is there some kind of fault with the app???

  • avi_mostly Avi (@avi_mostly) reported

    @virginmedia so my internet was down, your help pages returned 400, the website was playing up. Maybe tweet an update or something? Cos there is no way your business is so maladroit that it doesnt know its own website is throwing 400s over and over...

  • benpaessler Ben Paessler (@benpaessler) reported

    @virginmedia why is it absolutely impossible to cancel a broadband contract despite it ending anyway