Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Wakefield, Huddersfield, Batley, Leeds, Halifax, Barnsley, Bradford, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Wakefield |
TV | |
| Huddersfield |
Internet | |
| Batley |
Internet | |
| Leeds |
Wi-fi | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia let down again. same thing every year told different things by different people. Sky here I come
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄
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James Bairstow
(@Stowy83) reported
from
Bradford, England
@virginmedia Sick of poor customer service
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
@virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
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Paul Farndale 🏴🌧
(@paulthebantam) reported
from
Bradford, England
@DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
Public service announcement. @virginmedia are by far the worst company I have ever dealt with
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia It’s about tv,broadband and not been treated like a loyal customer everyone spoke to yesterday didn’t want to help n transferred me through to other people without even saying and had to keep explain myself again and again
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Hunt
(@sakuraclaymore) reported
@virginmedia hi, I wanted to know how much is it to pay for live streaming as extra cost as I'm currently allready a customer of virgin media?
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Maaaaaaaaaaaaaatt
(@noseyfrigger) reported
@virginmedia But the problem is wifi all of a sudden its dropping
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Caroline Taylor
(@nightingale1965) reported
@virginmedia I would just like the link to make a formal complaint. My mum has had numerous strokes and is diabetic so is down as priority but it means nothing. If someone had said they could not promise to get to them for 8 it’s one thing, but don’t say someone will definitely be here
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you
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Sachin Kumar
(@sachink0201) reported
@virginmedia Complaint already raised but NOTHING is done @LutzSchueler if you as CEO at all care about customer experience,requesting u & ur team to take action&get Hub delivered TODAY(committed 4 yesterday)account # 692407705.A family is WITHOUT internet in 21stcentury London bcz of Virgin
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Caroline Taylor
(@nightingale1965) reported
@virginmedia Hi the issue was with the phone line so a new line was installed although not the way the initial technician suggested. It’s the fact I was reassured twice they would be the first call. They have been up since 7 and virgin is now not coming since 1pm
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Jess
(@jwakeford95) reported
@virginmedia Hi, Our wifi and some apps on our TV are down. We have booked an engineer out as per the website after checking our connection, but I’ve realised the contact number is the wrong one. I tried to change it online, but it keeps saying unable to save. Can U help please?
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Fiona Purchase
(@hiyaitsfiona) reported
@virginmedia It’s ML8. We have raised a complaint, but that won’t resolve the issue now, and it’ll be a second online support meeting for my husband missed this morning. Extraordinarily poor service.
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Responder Steve
(@ResponderSteve) reported
@vmbusiness it would be really handy if you stopped cutting off my IT Systems Manager when he is calling your technical support to discuss the outage you have! 5 times now.
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pic ᗢ
(@picstar123) reported
@virginmedia no internet no 4g fix pls it’s been 10h