Virgin Media Outage Report in Dewsbury, Kirklees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dewsbury come from postal codes WF12 and WF13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Cleckheaton, Bradford, Wakefield, Halifax, Huddersfield, Dewsbury, Liversedge, Mirfield, Barnsley, Castleford, Brighouse and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
TV | |
| Cleckheaton |
Total Blackout | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Bradford |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.
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Charles R
(@chazpr) reported
from
Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia It’s gone down again 🤬- HD4 postcode
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
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Gavin Rees Dance
(@gavinr77) reported
from
Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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kevin
(@madkev83) reported
from
Halifax, England
@virginmedia Hi yes said there was issues with all my services was supposed to be fixed by 6.05am but still happening now
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
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Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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TheIndianFireTrail
(@sankapil) reported
from
Halifax, England
@virginmedia network playing up since yesterday anything you can help with postcode HX3 Copley Halifax UK 😊 intermittent
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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Adam Hawksworth
(@AHawksworth1) reported
from
Barnsley, England
Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Raz Koller ☮️
(@RazKoller) reported
@virginmedia Look, I realise you guys probably work in shifts and I'm not talking to the same person, but this is part of a long *** thread documenting the many days of outages that I experienced with you (I believe we're on day 10 this month alone) and my attempt to cancel. #virginmediadown
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Kris Sangani #godsavetheking
(@Kris_Sangani) reported
I called your disconnection department again and was told that I would not be able to end my contract early without a penalty - even though Virgin Media is in breach of contract by not providing appropriate technical support.
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Sir Ratters_plink
(@GlenOxman) reported
@virginmedia please can someone help, we can't get any sense out of your call centre.
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Kris Sangani #godsavetheking
(@Kris_Sangani) reported
@virginmedia I'm really not satisfied by this response. You simply have not read my tweets properly and understood my grievance. You promised me a 4G O2 hotspot which I have had to arrange myself, for example. Are you not going to investigate my complaint?
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Twisted Humanoid | XO 🔜 EGX
(@twistedhumanoid) reported
@jaaay64 @Rossjayy1 @virginmedia I think it depends where you are with them. I didn’t have any problems for 10 years with them. Good speeds and when there were any issues they were fixed quickly!
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BlackAsia
(@BlackAsia21) reported
@virginmedia Your team have told me not everyone is trained so not everyone can help me. Can someone call me who actually knows what they’re doing please.
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David De Sa
(@ddesa) reported
@virginmedia Still waiting for a call back from a manager as the operative could not help
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Banjo
(@Chban1967) reported
@virginmedia Go ahead and listen to the last call the moving goalposts of ur no customer service knows no bounds, grace admitted it was a total mess but her boss was telling her there was nothing more that could be done ......grind you down to submission absolute shocking level of service
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Kris Sangani #godsavetheking
(@Kris_Sangani) reported
On three occasions, I was transferred to Virgin Mobile, and on each occasion, I was told that it would not be possible, and I was transferred back to Virgin Media customer services.
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Adam Rush
(@artech99) reported
@virginmedia I was able to raise a complaint with less characters, even though the original message was within your limit. I suspect a software issue. Hopefully I’ll be able to send full details shortly