Virgin Media outages and service status in Dewsbury, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 46 outage signals in the last 24 hours around Dewsbury, including 45 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 14, 4:31 PM GMT+1.
- Internet (48%)
- TV (24%)
- Wi-fi (16%)
- Total Blackout (8%)
- Phone (3%)
- E-mail (2%)
The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dewsbury, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Bradford, Wakefield, Barnsley, Leeds, Batley, Dewsbury, Castleford, Cleckheaton, Halifax, Normanton, and Holmfirth.
| City | Problem Type | Report Time |
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TV | 4 hours ago |
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TV | 6 hours ago |
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Internet | 7 hours ago |
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TV | 7 hours ago |
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TV | 7 hours ago |
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TV | 7 hours ago |
Nearby cities with recent reports
19 recent signals
12 recent signals
6 recent signals
5 recent signals
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Barry (@Barry80901949) reported from Bradford, England@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
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khuram (@khurambfd) reported from Bradford, England@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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Gav Leaf (@Gav_Leaf) reported from Castleford, EnglandThanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!
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Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
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Michael Collinson (@Mcollinson72) reported from Wakefield, EnglandSlow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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Jordan (@jordfcs) reported from Bradford, England@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Rebecca (@Bexwa) reported from Dewsbury, England@mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message
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Aidan Carey (@Aidan1964) reported from Wakefield, England@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Guy Leech (@guyrleech) reported from Wakefield, England@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Bradford, England@vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.
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Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England@virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!
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Paul David Phillips (@paul_phillips83) reported from Barnsley, England@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!
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Matty Beswick (@bezzyboy88) reported from Leeds, EnglandOutage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Paul David Phillips (@paul_phillips83) reported from Barnsley, England@virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ahmed Mohamed (@Medzy1506) reported@virginmedia Been down since approx 9am this morning and still not resolved.
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Jack O Newbury (@GreenhamCommon) reported@virginmedia My tv picture has frozen on all channels. Internet & streaming working fine. Started at 1405. what is the problem?
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let the music play (@let_music) reportedAnybody thinking of taking out a contract with @virginmedia please please please don’t bother they are useless, **** internet, service that is constantly going down every other week and the price is a rip off, my contract is up so I’m off from them
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Carl Cavell (@Blue_Cav) reported@virginmedia Been a while now, to get compensation for lack of service you need to inform you. Yet ironically the website doesn't recognise customer accounts. Might tell Alainis Morrisette now.
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Lisa Midds (@Lisa19576) reported@virginmedia My TiVo box isn't working. Rebooted several times but keeps saying "channel not authorised please contact virgin media". Been trying to get through & on hold for nearly 2hrs - Help Please 😭 @Virgin @virginmedia
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Amz (@amyc5621) reported@virginmedia down again, can't access tv services. #Alwaysanissue #Notvformetoday
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Robert Grace (@Beastial_Maggot) reportedHey @virginmedia we’re not getting a proper signal through our box today the picture is just a series of lines and destortion.Please help !
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John Smith ⚒ 🇬🇧 (@JohnSmi34115189) reported@virginmedia Get a move on. Sick of your shoddy service. Can't even call customer support.
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Philip McNeill (@philip_mcneill) reported41 minutes in customer service queue @virginmedia and still waiting. What’s happening?
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Norbertsteelez (@norbertsteelez) reported@virginmedia No TV channels all day. Just pixelated pictures. Tried the the website and it cannot check the service for my area. Pretty poor and amateur. And all we will get is a meaningless apology. What would happen if I held back my payments for a period of time and then apologising?