Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 02/18/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Batley, Barnsley, Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Bradford, Cleckheaton, Dewsbury, Holmfirth, Ossett and Heckmondwike.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalifax Wi-fi
United KingdomLeeds TV
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomLeeds Internet
United KingdomHalifax Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.

  • KevinHylton1 Professor Emeritus Kevin Hylton PhD (@KevinHylton1) reported from Leeds, England

    @virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.

  • PenningtonJ1978 Jamie Pennington (@PenningtonJ1978) reported from Rothwell, England

    @virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?

  • charlottegrifff charlotte griffiths (@charlottegrifff) reported from Dewsbury, England

    @comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t

  • ella_makes El x (@ella_makes) reported from Halifax, England

    @virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.

  • jaymzzb James Brook Photography (@jaymzzb) reported from Brighouse, England

    @virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?

  • ella_makes El x (@ella_makes) reported from Halifax, England

    @virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?

  • MichaelDHam Michael Ham (@MichaelDHam) reported from Halifax, England

    @virginmedia no broadband available in HX3...is there an issue?

  • ollieinleeds Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England

    @virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lydiadoyle113 Lydia Doyle (@lydiadoyle113) reported

    @virginmedia our dongle replacing the wifi which has not been delivered despite being ordered for 1st of MARCH is broken, 3 hours on the phone to you this morning passed on to different teams and back to the same one and no replacement, have had to cancel meetings at work

  • rev_clive BaldyRev (@rev_clive) reported

    @milliken86 @virginmedia They are telling people it IS our hardware. But it's the whole neighbourhood and they won't admit there is an issue

  • MangoSheikhh MangoSheikh (@MangoSheikhh) reported

    @virginmedia Oh sure, after haggling with your customer agent for 1+ hr, taking time out of work trying to understand their barely intelligible messages, I’ll get back the money VM should’ve never taken from my account? Hurray! Your customers shouldn’t have to jump hoops like this. DO BETTER

  • terrywalsh23 terence walsh (@terrywalsh23) reported

    @virginmedia Just checked again it says that there is an outage in Sheffield that is affecting mexborough where I live do you know how long it will take to fix it was ok last night

  • DavidBuckell David Buckell (@DavidBuckell) reported

    @virginmedia Hi, I can do after 4pm GMT. Not sure how I can really assist any further though. I am savvy enough to spot a hoax call so knew to ignore it. Happy to help if you feel this would be beneficial though

  • BndtJackk JackkBNDT (@BndtJackk) reported

    @virginmedia so far 6 calls, about 2 hours total on the phone and on hold! and still cant sort out my issue! No manager call back as promised. Do you actually have a customer service team that can help you?

  • rev_clive BaldyRev (@rev_clive) reported

    @virginmedia your broadband is down in Doncaster DN2 yet your operatives are telling everyone it isn't. We aren't imagining it so please investigate. Properly

  • WAeonghus Wandering Aeonghus #Ididntvotefortheliar (@WAeonghus) reported

    @virginmedia Tbh, the TV channel deal was the only thing keeping us with virgin. The broadband is poor and I think we're better off with a supplier who can guarantee 4G coverage which Virgin has consistently failed to do. We have been with you for 16 years but no longer.

  • samsambyrne Samantha Webber (@samsambyrne) reported

    @virginmedia No broadband in Doncaster, Dn2 area! Many other people are having the same problem yet the help page on your site says thiers no issue!!

  • Brammm Bram (@Brammm) reported

    @chris_emerson @Brunty @virginmedia No spaces, only letters and numbers... ****, am I?