Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Batley, Barnsley, Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Bradford, Cleckheaton, Dewsbury, Holmfirth, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.
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Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.
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Jamie Pennington
(@PenningtonJ1978) reported
from
Rothwell, England
@virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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James Brook Photography
(@jaymzzb) reported
from
Brighouse, England
@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?
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Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lydia Doyle
(@lydiadoyle113) reported
@virginmedia our dongle replacing the wifi which has not been delivered despite being ordered for 1st of MARCH is broken, 3 hours on the phone to you this morning passed on to different teams and back to the same one and no replacement, have had to cancel meetings at work
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BaldyRev
(@rev_clive) reported
@milliken86 @virginmedia They are telling people it IS our hardware. But it's the whole neighbourhood and they won't admit there is an issue
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MangoSheikh
(@MangoSheikhh) reported
@virginmedia Oh sure, after haggling with your customer agent for 1+ hr, taking time out of work trying to understand their barely intelligible messages, I’ll get back the money VM should’ve never taken from my account? Hurray! Your customers shouldn’t have to jump hoops like this. DO BETTER
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terence walsh
(@terrywalsh23) reported
@virginmedia Just checked again it says that there is an outage in Sheffield that is affecting mexborough where I live do you know how long it will take to fix it was ok last night
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David Buckell
(@DavidBuckell) reported
@virginmedia Hi, I can do after 4pm GMT. Not sure how I can really assist any further though. I am savvy enough to spot a hoax call so knew to ignore it. Happy to help if you feel this would be beneficial though
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JackkBNDT
(@BndtJackk) reported
@virginmedia so far 6 calls, about 2 hours total on the phone and on hold! and still cant sort out my issue! No manager call back as promised. Do you actually have a customer service team that can help you?
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BaldyRev
(@rev_clive) reported
@virginmedia your broadband is down in Doncaster DN2 yet your operatives are telling everyone it isn't. We aren't imagining it so please investigate. Properly
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Wandering Aeonghus #Ididntvotefortheliar
(@WAeonghus) reported
@virginmedia Tbh, the TV channel deal was the only thing keeping us with virgin. The broadband is poor and I think we're better off with a supplier who can guarantee 4G coverage which Virgin has consistently failed to do. We have been with you for 16 years but no longer.
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Samantha Webber
(@samsambyrne) reported
@virginmedia No broadband in Doncaster, Dn2 area! Many other people are having the same problem yet the help page on your site says thiers no issue!!
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Bram
(@Brammm) reported
@chris_emerson @Brunty @virginmedia No spaces, only letters and numbers... ****, am I?