Virgin Media Outage Report in Dewsbury, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dewsbury come from postal codes WF13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Leeds, Holmfirth, Bradford, Wakefield, Huddersfield, Ossett, Cleckheaton, Normanton, Barnsley, Dewsbury, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
TV | |
| Halifax |
Internet | |
| Leeds |
Internet | |
| Halifax |
Internet | |
| Holmfirth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
What ******** is up with @virginmedia in Thornton area. Money grabbing bastards are quite happy to charge an extortionate fee for their **** service yet do sod all to fix problems
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Nigel Cawthray
(@ncawthray) reported
from
Leeds, England
@virginmedia @PlayAvengers Doesn't work
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Mike Robertson
(@Mikeyrob73) reported
from
Bingley, England
Hey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia getting really fed up of my 200mbps super fast broadband that cannot play video on my Firestick. Getting 4-5 Mbps & loads of buffering. So soooooo slow #getmeoutofthis
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
Have just been told by @virginmedia the outage in Thornton will last til 29th September. This company are a complete joke
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.
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Martin Chalk
(@mcchalk) reported
from
Bingley, England
@virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
@virginmedia There has been no service since 11 am yesterday and just bland "we're doing our best" pre recorded messages on 150
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Galbraith
(@DonnaGalbraith6) reported
@virginmedia Yes there probably is an outage, but surely that can’t be acceptable most of the day all days. IF I do get WiFi it runs so slow everything buffers. Also WHEN you do get through to CS they say can’t help have to transfer you to another department only to get cut off after an hour
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John Rain
(@MrKenShabby) reported
@virginmedia Flatlined. Last time I had someone call from your call centre who had no interest in my query, and then said he was putting me through to get a new router, and then cut me off. This all feels like another fob-off, so please tell me how I cancel.
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Joe Webb
(@JoeWebb90) reported
@virginmedia @Matthew99029297 We noticed that too, problem was marked as fixed when it wasn't, then an hour later same problem again with a new job reference to avoid paying out the compensation. 3 days now without connectivity.
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Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!
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Donna Galbraith
(@DonnaGalbraith6) reported
@VictoriaWhite23 @virginmedia I’m sorry to hear this, sadly not the only one, loads of people on here complaining, I’ve just been on the phone again for an hour for the line to clear. I too think the only way forward is to cancel DD. Love the fact Virgin think an outage is acceptable, even if it’s everyday.
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jess
(@sadIyjess) reported
is virgin media down :(
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The Real Indy 🏴
(@Humanistforindy) reported
@virginmedia are a disgrace. My mobile is not receiving incoming calls. I spoke to them yesterday & I was told it was an issue in my area but it's still happening & when I call customer care it cuts me off without ringing. I will be moving to someone who values customers ASAP.
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Gavin Maclean
(@GavinMaclean3) reported
@virginmedia I have tried to contact you by phone, email, messaging. I have logged in online- but no access to information I need. Am at my wits end. I cancelled a tv package but am being charged for it. Your customer service is appalling. Please respond
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BertMillichip77
(@Bertmusings) reported
@virginmedia what's going on with your customer help phone line? just automatically cuts off before connecting? I do hope you're not struggling with your phone bills?
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Lynne H
(@hibsnibs) reported
@bt_uk you never visit.. you never write... you never call... not even a DM. Why would I trust my communications with a company that doesn't communicate? @SkyUK @virginmedia timescale & best price for superfast broadband in #Holnfirth please?