Virgin Media Outage Report in Dewsbury, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dewsbury come from postal codes WF12 and WF13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Huddersfield, Wakefield, Halifax, Batley, Bingley, Dewsbury, Barnsley, Cleckheaton, Liversedge, Mirfield, Shipley, Brighouse and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Huddersfield |
Internet | |
| Bradford |
Wi-fi | |
| Bradford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
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Mark tooley
(@Mark_Tooley7) reported
from
Rothwell, England
@virginmedia trying to get through to your customer service is a joke 😡
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
@virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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David Shaw
(@davidjfshaw) reported
from
Bradford, England
@virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔
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Nobby
(@nobby1979) reported
from
Bradford, England
@virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄
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Carl.
(@cgagg) reported
from
Birkenshaw, England
@OBiW4NSHiNOBi @virginmedia Lol. In a bad way.
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Subham mukherjee
(@msubham03) reported
from
Huddersfield, England
Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews
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Anthony
(@AnthonyyBurke) reported
from
Dewsbury, England
@virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Richard Milnes
(@pipathon) reported
from
Ossett, England
Decided to leave @virginmedia today after ringing them up. Great service no reason to leave other than I need to be a “new customer” to access the best deals. My monthly bill more than doubled. Hello @NOWTV or @SkyUK I think.....
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.
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Clare doyle
(@Claredo91857219) reported
from
Barnsley, England
@Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
Dear @SkyUK please can you help, I can’t get a signal for TV so have to use @virginmedia which are literally extortion. I feel it’s unfair that the location that I live means I have. I choice but to pay through the nose. #help #tooexpensive #needskysports
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ScousePower 19
(@scousepower_19) reported
Best internet providers?? NOT @virginmedia though, they're a joke. Had no tv for 3 months coz the box has been broke & the internet's like a slug. But they've continually charged me monthly, cant get through on the phone, when I do I get told someone will contact me, never do🤢
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ChristheRetweeter
(@HatedbyMorons) reported
Oh and an ETA on a fix of 03:15am is not acceptable @virginmedia
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Mugga Tea
(@mugga_tea) reported
@virginmedia Just looked through the messages, when I was on the phone the customer service said "I can do tomorrow." So we booked for 4-7pm. Then looking at text messages it says Monday. So we wasted a day because the phone operator got his days mixed up.
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Paul_Gamble
(@Euro6times) reported
@scousepower_19 @virginmedia I’ve had Plusnet for years. Customer service is first rate as well
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Claire Pearson
(@Missjadia) reported
Wish I'd never left @SkyUK fibre because everything about my @virginmedia is the worst service I've ever experienced
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Arabsteed
(@malsteed) reported
@virginmedia hi is there a problem with watching the football internationals sky sports on the red button, I’ve trying from early last week and it always says there are no events at this moment, but there is
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Matthew Perry
(@Matty2p) reported
@virginmedia I have a problem with the amplifier box and need to arrange a replacement, tried to speak to a customer service rep but just got put through some pathetic self test garbage, thought you were 24hr!?
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James Stephenson
(@Cloudstr1fe) reported
@virginmedia Its down yet again! Now this has been an issue in this street (NE28) for just over 2 weeks since the 2 day outage. Nothing shows on the status page (but it never really does as you are pretty useless when it comes to area issues). When will this all be fixed so that it works?
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ChristheRetweeter
(@HatedbyMorons) reported
@virginmedia can you make your internet work please, now been down for 30 mins and flashing green line. You had one job....
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vicky
(@vscobie17) reported
So @virginmedia can offer a new customer the same deal as I am currently on for £45 cheaper than what I am going to pay on a contract renewal deal! Been a customer for years! Contract cancelled it is then!