Virgin Media Outage Report in Dewsbury, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Barnsley, Halifax, Normanton, Heckmondwike, Sowerby Bridge, Huddersfield, Bradford, Wakefield, Yeadon, Cleckheaton, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
-
Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia It says no problem in this area ....
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
-
Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
-
Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
-
Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
-
Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
-
Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
-
Shay
(@organised) reported
from
Wakefield, England
@daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
-
El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
-
Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
-
Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia Can’t get it to recognise my email address... and I can’t remember login. Postcode is HD95JT
-
peter shaw
(@petershaw1984) reported
from
Dewsbury, England
@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
-
UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
-
Lewis H
(@LewisH90) reported
from
Darton, England
Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jayson Gurney
(@JaysonGurney) reported
from
Darlington, England
@Minal2804 @virginmedia I feel your pain and frustration. I'm have total loss of network and internet due to electrical problem caused by meter replacement with Utility Warehouse
-
Steve
(@MFC_Steve) reported
from
Romford, England
@virginmedia so Virgin is a media company that is uncontactable by Phone, email, Twitter and message service. Who on earth would trust them with their business if they can’t manage themselves
-
Brandon Billingham
(@brandscill) reported
@virginmedia @SophiePorley Why do verified twitter users get preferential treatment? I'm just being fobbed off and told to ring back the same idiots who can't help me in the first place.
-
BiancaNoëlla🍉
(@shutupbianca_) reported
@virginmedia But this is another hard year??? This makes no sense ? Why do you need to increase fees and not give customers a great service
-
TheRealConanTroutman
(@TroutmanThe) reported
@virginmedia Why do you give perks to new customers but never to existing customers?
-
KINGMONKEY
(@kingmonkey25) reported
@virginmedia Can you not grasp that I'm completely aware of why that price increase happened? I had option to sign a new contract but I read the small print that said it wouldn't protect me from price increases so decided to pay the extra £7 to have the option to cancel anytime & here we are
-
lostinleith ADHD GAD DYSL
(@neillhope) reported
@vmbusiness I can't open my shop to get close top my customers as I've been waiting since the 19th of November for you to install my broadband. You are the worst company for customer service ever. Work was supposed to be done today but I've seen no one.
-
Cliffy
(@Miss_cliffy_28) reported
@virginmedia our broadband has been abysmal of late as it keeps dropping. Seems to be a common issue. I spent from 10:30 yday waiting for someone to contact me using your new Bot number, with no joy, and it wanted me to start from scratch again today. Appalling service😡
-
🇬🇧 LENNY ☘️
(@Lennieboy72) reported
@virginmedia Yeah by putting their bills up £3.50 a month or removing their broadband. Ruthless service.
-
Liam Pilcher
(@Mr_Liam__) reported
@claraantonella_ You with @virginmedia aswell? Absolutely awful