Virgin Media Outage Report in Dewsbury, Kirklees, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dewsbury come from postal codes WF12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dewsbury, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Wakefield, Bradford, Normanton, Leeds, Batley, Huddersfield, Holmfirth, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Wi-fi | 16 hours ago |
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Wakefield
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TV | 16 hours ago |
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Bradford
|
Wi-fi | 22 hours ago |
|
Normanton
|
Total Blackout | 23 hours ago |
|
Halifax
|
Total Blackout | 1 day ago |
|
Leeds
|
Wi-fi | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Bam Bam (@SaffsAI) reported from Bradford, EnglandWhy companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Andrew English (@andy_english) reported from Dewsbury, England@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Vid (@vid_mitra8) reported from Leeds, EnglandVirgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
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Guy Leech (@guyrleech) reported from Wakefield, England@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Martin Lowrie (@ringroads) reported from Leeds, England@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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anne l (@annie7hudds) reported from Fenay Bridge, England@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
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Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England@virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers
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Joe Hirst (@JoeMHirst) reported from Halifax, England@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
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Jordan (@jordfcs) reported from Bradford, England@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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michael (@r5008) reported from Greetland, England@virginmedia is your brodband down at the moment Hx5 area ?
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Paul Waite (@plrw2010) reported from Leeds, England@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Judge Drokk | Mark Hellewell (@JudgeDrokk) reported from Darton, England@virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.
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Jordan (@jordfcs) reported from Bradford, England@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bermondsey boy (@bermondseyboy99) reportedJust spent over 45 minutes waiting for Virgin Media. Terrible customer service and someone in the Philippines expects me to tell them my password!!!
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DA (@Daddomas) reported@virginmedia Top service guys - no response to my request to cancel using the webform and after trying to call twice, I've just had my call cancelled after 5-10 mins. Can I request a callback or something?
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Ashley A (@aakeroyd) reported@virginmedia @virginmedia nobody ever got back to me on your text chat service. It’s sausage response in 4 hours, it’s now been 2 days. I have been trying to sort this out since March. Just not good enough
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Tillymint67 (@evon67) reportedWhat is the matter with @virginmedia WiFi. I have un plugged plugged back in and still no signal please get it sorted
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Ferdi Rezvan (@ferdi_rezvan) reported@virginmedia When is the internet issues in SE3 going to be resolved?
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Xandru (@XandruADC) reportedA little bit yikes that my internet is @virginmedia and you never know when you get a random DC(which is pretty often) that will **** up your whole game and stream :)
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Joannne (@Joannnnnneee) reported@virginmedia Right so still got the same isssue now it’s claiming there isn’t a issue in the area ???? Sort this out this is a joke!
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matt (@mattyboi1991) reported@virginmedia Gone more than 2 weeks still no tv box. Time to leave. Not paying for this crap
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Ged Swinton (@gedswinton) reported@virginmedia 3 x 1hr waiting for customer services(ha,ha) only to be cut off after 58min hold music
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Mel Haynes (@MHaynesmakeup) reportedCan’t actually believe @virginmedia still exists . Refusing a data request ! Illegal in line with #GDPR Refusal to cancel contract without 30 days notice but their website says 14! Refusing to let me speak to a manager . Huffing and hanging up on me ! Not doing anything agreed!