Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (12%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Huddersfield, Cleckheaton, Heckmondwike, Halifax, Brighouse, Wakefield, Barnsley, Batley, Dewsbury, Liversedge, Shipley and Mirfield.
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Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England
@virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia
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Bev Naylor (@Bevster) reported from Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Gav Leaf (@Gav_Leaf) reported from Castleford, England
....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England
@virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?
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Tina Leslie (@tinytinatea) reported from Leeds, England
@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
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Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️ (@Gingernuts73) reported from Huddersfield, England
Is there an issue with @virginmedia in Huddersfield today?
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Shane Kavanagh (@urbancool) reported from Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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Ian Hart (@kektyke1875) reported from Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
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Hannah Mason (@hannahiscontent) reported from Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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James H Bascombe (@jhbascombe) reported from Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England
@virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.
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Daniel Clark-Bland (@DClark_Bland) reported from Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Heaton Creative Photography (@heatoncreative) reported from Castleford, England
@giaxclarke @virginmedia I will say, when it’s working it’s fantastic. Can’t complain but god I am not looking forward to the agony next time we have a problem.
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England
@virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England
@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
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Andrew Howard (@pheniusfreak) reported from Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Tina Leslie (@tinytinatea) reported from Leeds, England
@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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Tina Leslie (@tinytinatea) reported from Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Max Simmons (@ITzMAX1998) reported
@virginmedia Awful just constantly cuts off mid game
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ester83 (@Ester_Laura83) reported
@virginmedia I’m not really able to call due to a disability hence tweeting and trying to use the contact link in the email 😞. Just don’t want someone having a wasted trip to my house. If I rebook will it not auto cancel the current one? Is there a time limit after which I get penalised?
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jaclynn johnston (@jaclynn1982) reported
@virginmedia Service still down. Now saying Sunday before it’s fixed. No service at all, Tv, phone or broadband. Really not good enough. Only got installed 13th September
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Richard (@RicStoddart) reported
@virginmedia Why should the customer do your job for you? Is that normal? I would be in trouble at work if I behaved as your company does
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lynette higgins (@lynettehiggins3) reported
@virginmedia No it’s not still open as Sarah said that if I accept the money back that V overcharge me I cannot keep the complaint open, in addition she has not fulfilled her promise that she made on the call yesterday, stating that my Oct bill would be £23, bill rec’d says £72.13!!!
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Jonathan Alsop (@jonalsopuk) reported
@virginmedia excellence here- Recap- extended my contract by a year without permission on home move. Frequent service loss- which they’ll only compensate on if you register it to them and it lasts >48 hours. Dodgy customer portal. Reliant on these services. CEDR to be informed.
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DanO (@danjosborne) reported
@TropicKarenB @virginmedia Their page has just worked for me, confirming a problem (again) in RG14.
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Stam.Tour (@stamataNTE) reported
@virginmedia @virginmedia preinstallation team has marked in your system the job as done and no matter what I say, everyone keeps telling me no it's all good and done! Either preinstallation need to fix this or the installation has lied to me. Your engineers are messing with my life and job!
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Tim lay (@tim_lay) reported
@MonPatel18 @virginmedia Yes ours too ! Service checker on web does not work ether! Check the service via app & says there is an issue - fix time 3pm !
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hypatia (@hypatia) reported
@virginmedia That page was giving a 404 error for the first hour of the outage - you haven't answered my question about the app. When is the app going to be fixed? And yes frequent problems recently on all types of connection