Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dewsbury, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Halifax, Batley, Bradford, Leeds, Normanton, Holmfirth, Wakefield, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield
|
TV | 10 hours ago |
|
Halifax
|
Total Blackout | 11 hours ago |
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Halifax
|
Total Blackout | 16 hours ago |
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Halifax
|
Internet | 17 hours ago |
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Halifax
|
Total Blackout | 17 hours ago |
|
Batley
|
Wi-fi | 19 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Gav Leaf (@Gav_Leaf) reported from Castleford, England....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
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Tim (@Bradders23Tim) reported from Wilsden, England@virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.
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Nichola Atkinson (@nichola109) reported from Halifax, England@virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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James Brook Photography (@jaymzzb) reported from Brighouse, England@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
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Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
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Professor Emeritus Kevin Hylton PhD (@KevinHylton1) reported from Leeds, England@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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Nichola Atkinson (@nichola109) reported from Halifax, England@helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.
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Shane Kavanagh (@urbancool) reported from Huddersfield, England@virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?
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charlotte griffiths (@charlottegrifff) reported from Dewsbury, England@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Jamie Pennington (@PenningtonJ1978) reported from Rothwell, England@virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cameron (@Cameron110988) reported@virginmedia And yes it definitely does not load at all via virgin, so there is 100% a problem. Think I need to cancel some stuff I have with virgin if I’m just going to have to go to the pub every time I want to watch a game
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megan (@MeganJuliaaa_) reportedonce again the prime video app is not working on the virgin media box 🙃
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David Mitchinson (@Daveymitchinson) reported@virginmedia I’ve been charged £206 on the 29th November, this was after I was promised on the 28th that I would not be charged anything. And after several phone calls which led nowhere. I’ve been a customer for 14 years and I’m angry that this money was taken, especially this time of year.
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Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England@virginmedia There is no webmail to log on says try later - for 5 weeks Absolute shocking service
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Andrew Frost (@andyfrost90) reported@virginmedia no service for three days now???? Do you know what’s going on or when it will be sorted?
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Saskia Reynolds (@SaskiaReynolds) reported@virginmedia I have just come off the phone and have been told nothing can be done until 24 hours has passed and then a service engineer might come out and I have been told I'm not allowed to raise a complaint until then, considering I've had this issue for days can more not be done?
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Saskia Reynolds (@SaskiaReynolds) reported@virginmedia This was the first time it was reported that's right, but I did mention I had the issue for a few days and I didn't report this before as I thought it may have been service interruption from an update
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anthony rohomon (@ARohomon) reported@virginmedia your team are absolutely shocking. Won’t let me talk to a manager when I’m mis diagnosed and mis sold on@my current package. Then the call operative puts the phone down on me
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Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England@virginmedia No customer service just ignore customers
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david lambert (@davidlambert1) reported@virginmedia Even though I signed a 12 month contract in 2018? And never signed anything again?