Virgin Media Outage Report in Dewsbury, Kirklees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dewsbury come from postal codes WF13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Batley, Halifax, Bradford, Huddersfield, Normanton, Barnsley, Leeds, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Wi-fi | |
| Batley |
Internet | |
| Wakefield |
Internet | |
| Wakefield |
Internet | |
| Halifax |
Wi-fi | |
| Batley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia I’m not a VM customer.
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Syd MC
(@63Syd) reported
from
Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is virgin media broadband down ?
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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Helen Rafferty 💙
(@HelenRaffTVN) reported
from
Shelf, England
@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Bam Bam
(@SaffsAI) reported
from
Bradford, England
Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
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Jordan
(@jordfcs) reported
from
Bradford, England
@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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anne l
(@annie7hudds) reported
from
Fenay Bridge, England
@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is your brodband down at the moment Hx5 area ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Church
(@FionaChurch33) reported
@virginmedia the worst customer service. Couldn’t install the internet at our new house, no communication for a week now and we have to keep calling. Passed from department to department (cut off multiple times) and now you tell us you cancelled our contract and are charging us!
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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Nathan
(@nthnl04) reported
@virginmedia why can’t my pc and my dads phone see my wifi network on the connection menu while my phone and other devices in the household can see it?
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Junj
(@TheJunj) reported
@virginmedia @virginhelp @virginmedia Constant ping over 500 with constant packet loss at >50% for the last several hours. Flashing lights on the router all over the place and no matter how many times we get a new box we still have the same **** issues
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Sophie Vickers 🌈
(@Sophiee93) reported
@virginmedia the whole area is having issues with Virgin WiFi and TV. This has been for the full day and my partner hasn’t been able to work because he’s on a working from home shift. It has been off since about 2am and is still not resolved.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
@virginmedia Nice engineer called Tyrell came. Hes charming but could not fix. Seems to be an external cable issue that he says needs to replace! He knows its urgent....anything you can do push through ASAP
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Ryan
(@RWrxghtyyy) reported
Today marks 2 years since @virginmedia promised me 200mb download at any time or I can cancel. @virginmedia. Cancel my subscription to your services. I’m currently writing this from my 4G phone connection because my WiFi is currently 3.5mbps
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💙🌈 Natalie 🌈💙
(@_natalielou88_) reported
@virginmedia I have tried this. I have the hub 3.0. It says no issues in area but I am still having issues with my sky. It says it’s my internet!! It’s just an orange bar light
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Lord Barry Butcher 🇬🇧
(@BarryLButcher) reported
@virginmedia You always have connection issues I’m referring to speaking on the phone I selected my option for ongoing WiFi issues and I’ve now been waiting 58 minutes
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Ethan Garrett
(@ethanggarrett) reported
@virginmedia ..."Help, my outside Virgin box is in pieces and when I call the Tech team they either book an engineer that doesn't turn up, or they cut me off" VM: "Stock apology response...sorry you're having slow speeds....trying moving your router......call our technical team"