Virgin Media outages and service status in Dewsbury, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 2 outage signals in the last 24 hours around Dewsbury, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 18, 4:05 PM GMT+1.
- Internet (56%)
- Wi-fi (22%)
- Total Blackout (9%)
- TV (8%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dewsbury, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Batley, Normanton, Leeds, Holmfirth, Bradford, Wakefield, Barnsley, Dewsbury, Cleckheaton, and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 hours ago |
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Wi-fi | 11 hours ago |
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Wi-fi | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Total Blackout | 2 days ago |
Nearby cities with recent reports
9 recent signals
7 recent signals
2 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Andrew English (@andy_english) reported from Dewsbury, England@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Paul Knowles (@ScampyFryNinja) reported from Drighlington, England@virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.
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Gav Leaf (@Gav_Leaf) reported from Castleford, England@virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.
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Matthew Preston (@MatthewJP2014) reported from Leeds, England@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, EnglandWhat #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.
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Michael Collinson (@Mcollinson72) reported from Wakefield, England@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
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Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England@virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer
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Laney_33 (@Laney338) reported from Thornton, England@VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia
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Andy Shelton (@SheltonAndy) reported from Heckmondwike, EnglandAbsolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
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Rebecca (@Bexwa) reported from Dewsbury, England@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!
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Beau (@fastnodeceo) reported from Leeds, England@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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Paul Waite (@plrw2010) reported from Leeds, England@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Padge 👌 (@AdamPagett3) reported from Wakefield, England@virginmedia That checker like my service doesn't work
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Bradford, England@vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alloqui Strix (@AlloquiStrix) reported@virginmedia Estimated times were given on Thursday as 17th to fix. Friday 10th at 8am it said 18.00 on that day. 20 mins later it said 17th again. You need to sort out the messaging. I'm burning through my mobile data as a result of your self inflicted outage (it was an upgrade I was told
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lindsay (@LPorro123) reported@virginmedia help since we received our new control with Atlantic the box link is not working , keep ringing your help desk and either get put on hold , told will ring back or booted off help please thanks
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Gerbil (@f4ckiam) reportedI feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is
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Matty Smithy♿️🇬🇧🇪🇺 (@Matt247821) reported@Jenny_1884 It’s pants, not as good as fibre and expensive as you have to purchase the equipment. The latency sucks. Alright for basic browsing but not gaming or high quality streaming. Virgin media is cheaper and faster
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Jane Samuels (@janeamanda67) reported@virginmedia I have already done that multiple times and there is an issue in my area, which was confirmed by customer services, but taking 10 days to rectify it is not acceptable
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Claire Mawdesley (@ClaireMawdesley) reported@virginmedia just had a shocking experience trying to query my package involving a house move. Do you not have any staff you can discuss things with anymore? Or is it all AI as the answers I got made no sense. So I've asked to cancel.
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ThunderCurrie (@Thundercurrie) reported@virginmedia what in the world is up with the wifi in Bournemouth at the moment? No fix until April 15th? I'd very much like some kind of reasonable explanation for that please...
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Marcus Keane (@TelfordMemories) reportedVirgin Broadband has now gone down twice within the last 48 Hrs in the TF7 area in Telford @virginmedia might be time to change Suppliers 😡
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Yiuon (@yiuonmw) reported@virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?
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Adam Sowden (@Sowds89) reported@virginmedia can you help me with an on going issue. I’ve phone 3 times and nobody has fixed the issue. Thanks