Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Batley, Normanton, Leeds, Castleford, Barnsley, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Bradford |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Wi-fi | |
| Bradford |
Internet | |
| Batley |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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Paul Farndale 🏴🌧
(@paulthebantam) reported
from
Bradford, England
@DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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James Bairstow
(@Stowy83) reported
from
Bradford, England
@virginmedia Sick of poor customer service
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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atefehfarokhian
(@atefehfar) reported
@virginmedia now a days every one have home schooling and work from home, and again today we are disconnected in whole Camberley whit this horrible situation, your costumer services keep us on hold what’s wrong with you?send notifications to let your costumers know wtf happening
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Paul Mara
(@Bob_Maru) reported
@virginmedia Yes but it just takes forever. I have a mesh system now that I use for all the Wi-Fi except the standalone 2.4ghz stuff which I have to leave to the hub. 40 mins on hold to the help desk to get back up and running while home school was not the plan for Monday.
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Leftheris Ridgeway
(@LeftherisR) reported
@virginmedia Dear Virgin, I am trying to contact regarding problems with mobile internet, no contact number is working and I cannot reach anyone online.
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tracey Dickson
(@DicksonTracey) reported
@virginmedia new customer, can’t update incorrect direct debit details online - your advice - call the contact number which cuts you off and live chat isn’t working either. What do you suggest?
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Gary G
(@king26914) reported
Hi @virginmedia I am having trouble accessing my account. So I go through the “forgot my details” then I put my account number, area ref, date of bill and amount, it still says incorrect information.
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Sian
(@Swgd123) reported
@danielmb1991 @ralphyallen @virginmedia Yes large area down it seems. Frimley, Yateley, Ash Vale that I know of. Virgin aware and working on it. Due to be up and running 15.30. 😖
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Stephen beatty
(@SteveBeatty73) reported
@virginmedia please tell us when the current internet outage will@be fixed in GU15 area? I need internet for work!
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Joanne connearn
(@Joanneconnearn1) reported
@virginmedia Yes of course I have!!! You are working on a fix, you've been working on this fix for months!! Please, offer some useful help or advice
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Tom Lloyd
(@tomlloydwrites) reported
If only the @virginmedia Customer Service people were as keen to ring me up as the scammers pretending to be Virgin customer service...
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Matt
(@CasualTwitcher) reported
@virginmedia your online chat does not work. Your contact numbers do not work and I cannot find help for my issue on my account. Can somebody contact me asap pleasev