Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Batley, Yeadon, Bradford, Wakefield, Normanton, Huddersfield, Cleckheaton, Castleford, Barnsley, Brighouse, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Batley |
Internet | |
| Yeadon |
Internet | |
| Batley |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia That checker like my service doesn't work
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Sam Walker
(@SamWalker03) reported
from
Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Matty Beswick
(@bezzyboy88) reported
from
Leeds, England
Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Phil Turner
(@philter66) reported
from
Leeds, England
@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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Padge 👌
(@AdamPagett3) reported
from
Featherstone, England
@virginmedia @Virgin Terrible service
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Sam Walker
(@SamWalker03) reported
from
Leeds, England
@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia No it didn’t help, what is the score SL V England John
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Jim Johnson
(@jim_johnson24) reported
from
Shepley, England
@virginmedia 7 days and still no @O2 resolution
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Phil Turner
(@philter66) reported
from
Leeds, England
Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia I’m not a VM customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Price
(@DonnaPrice24) reported
@virginmedia Well, having had to contact your call centre yet again they seemed to have sorted that out as I haven’t had a threatening email for the last two days. However, the service here is appallingly. We have just got a booster and it had made no difference. Important meeting ruined 😡
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Faber & Bishopp
(@faberbishopp) reported
@virginmedia My 80 yr old, disabled father is paying £105 a month for a service that is defunct. He's wheelchair bound and unable to book an engineer. I am desperate to do this for him so he can have a Xmas TV experience he deserves but I am getting an hour wait on call. 🆘
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👁SCI👁
(@sci_twit) reported
@virginmedia When nothing happened I have tried phoning but the phone system repeats the tests for that address. They fail, the hub gets reset and it still does not work.
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Damen kelly
(@Damenkelly1) reported
@virginmedia Nothing after 10 minutes cut off again and never rang me back and I was not waiting on hold again for another two hours
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Antonita
(@Tonihobble) reported
@virginmedia YOU COULD NOT SORT IT SO HAD TO CANCEL I SHALL SPREAD THE WORD. SHE STILL HAS NO TV
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Mazzoak
(@Mazzoak1) reported
@TalkTalk can you please shut down my account online. I’m no longer your customer, my contracts ended, I told you with notice, Virgin Media informed you. So stop treating me like I’m still you’re customer. I don’t care I’ve gone over my phone allowance, I’m not your customer....
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Keelan Anderson
(@keelan_anderson) reported
@virginmedia please can you provide me with a way to contact Virgin Media? I've tried and just keep getting sent in circles. Need some help please.
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Waja
(@WajaTheHAT) reported
@Skronex @virginmedia Every company I go with is as bad as eachother man
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john kerr
(@k19jok) reported
@virginmedia The main computer is wired and drops, the wireless network is connected but says no internet
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Safetypenfold
(@SteveRiches4) reported
@virginmedia Hi, tried the text service for two days. Bot only, no help, still waiting to be contacted. System still u/S so, please call me ASAP. #virginmedia tv system still turning off. Just want to speak to someon.. now!! Anyone else having issues with lack of customer service?? #complain