Virgin Media Outage Report in Dewsbury, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dewsbury come from postal codes WF13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Holmfirth, Bradford, Wakefield, Huddersfield, Ossett, Cleckheaton, Normanton, Barnsley, Dewsbury, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Total Blackout | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Leeds |
Wi-fi | |
| Halifax |
Internet | |
| Halifax |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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Woooh! Gary Taylor
(@GaryTaylor67) reported
from
Leeds, England
@virginmedia No financial information, no passwords. Partly because I can never remember my password...
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I want to watch #Gogglebox but I can’t because @virginmedia is shit!! Like actually really rubbish. It’s not a one off it’s a regular occurrence, either the broadband is down or the TV.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia what a shock!!! Issues again the service you provide and I pay nearly £100 a month for!! #compliant #rubbish #virginmedia
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Adam Findlay
(@SaltBrewAdam) reported
from
Bradford, England
@virginmedia I’ve requested it three times! It was sent apparently but I’ve never received it. Then I rang again..... and again. It’s beyond a joke. I text replied to the text message which had my address incorrect AGAIN and still I’ve received nothing!
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GM Rod #TeamNGU
(@GM_Rod66) reported
from
Leeds, England
Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!
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Danai-Sapfo Petraki
(@DanaiSapfo) reported
from
Leeds, England
Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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Eric Hudson
(@erichudson1984) reported
from
Bradford, England
@virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia It's the broadband wireless service that is affected
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia are you aving problems with ITV channel mines gone off in the s70 area
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia Non..it's either running too slow or the service becomes completely interrupted for some hours only to reconnect spontanously later. It's slowing a lot of things down.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.
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Dan Lancaster-Holmes
(@LancasterHolmes) reported
from
Rothwell, England
To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Francisco Vasguez Garcia
(@Tommy_Mc67) reported
@virginmedia @Cassetteboy Worst customer services bar none.
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Cassetteboy
(@Cassetteboy) reported
@virginmedia I've just had an email telling me I'm going to be disconnected, despite me telling the call centre not to do anything yet. The email does not say when the disconnection will take place. You're sure the retentions call centre are the best people to help me?
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andrew s
(@ads1085) reported
@virginmedia My hub has a red ring. Followed all instructions to reset and all other troubleshooting but still not working
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Sarah
(@wiggsy97) reported
@virginmedia Hi, I've just had what I'm 99% sure is a scam call from someone pretending to be from yourselves saying there's a problem with my internet and I need to log in to something online to fix it. Just checking that you don't actually do that and I haven't 1/2
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Peter Bowden 🇺🇦.
(@B31Bowden) reported
@Cassetteboy @virginmedia At the end of the contract, you can surely stop paying & using the service. Why would you give notice when the contract no longer exists? I'd like to know what Virgin would rely on to enforce any debt unless there was proof you were continuing to use the service. Anyone?
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Jack Thompson
(@TackJompson) reported
@Cassetteboy @virginmedia Every time they do this I call to cancel, the first person offers me a slightly lower price then puts me through to someone else who offers a bigger reduction, then someone calls me back the next day & keeps me on the original deal. Weird that they're inconsistent.
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Dean
(@guill0dean) reported
@Cassetteboy @virginmedia I've tried to give more than 30 days notice to leave only to be told that isn't allowed and you have to contact them on date X (which I'm sure is bollocks). Then when you negotiate a new deal they never seem to be able to confirm it in writing. Then the bill comes in wrong etc...
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Fred Stephens
(@fred_stephens) reported
@virginmedia WhatsApp chatbot "doesn't have availability to accept any more messages". Can you confirm when works in SE20 likely to finish, and refund I'll receive for lack of service?
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Cassetteboy
(@Cassetteboy) reported
@virginmedia I'm certain a few years ago you could message privately and arrange callbacks. I've already spoken with retentions twice who did not understand my issue and were not interested in resolving it.
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Tim Taylor
(@timtaylorcgi) reported
@TitaniumTester @Cassetteboy @virginmedia Thanks for the heads up. I guess I’ll have all this crap to deal with when I cancel in October. Probably email them in August!