Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 02/12/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Leeds, Huddersfield, Normanton, Bradford, Cleckheaton, Dewsbury, Holmfirth, Wakefield, Ossett, Barnsley, Heckmondwike, Sowerby Bridge and Yeadon.

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City Problem Type Report Time
United KingdomBatley Phone
United KingdomBatley Internet
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    @virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • cgagg Carl. (@cgagg) reported from Birkenshaw, England

    People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.

  • laurradavis Laurra Davis (@laurradavis) reported from Leeds, England

    @virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia

  • jazzybassman Ricky G (@jazzybassman) reported from Leeds, England

    @virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

  • martinbo1972 Martin (@martinbo1972) reported from Ossett, England

    @virginmedia shocking customer service!

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia terrible customers service team. Time for me to look elswhere

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristiReayShaw Christiana (@ChristiReayShaw) reported

    @virginmedia I've had no Internet since 3pm today, 29 April. On 21 April I had no Internet during the afternoon either. When will service be restored please? Thanks Hannah, N Hertfordshire

  • Aitch1074 28smile (@Aitch1074) reported

    @virginmedia absolutely shocking customer service today! Currently on the phone for the 4th time and over 2 hours of my time wasted

  • LucyMcKee84 Lucy McKee (@LucyMcKee84) reported

    @virginmedia Your whole team is very good at seemingly understanding the problem, you say it enough.... The perform however remains.... Do you just say you'll call back in hope I'll forget and go away?

  • TinkerpussBCcat Tinkerpuss I will NOT be silenced! (@TinkerpussBCcat) reported

    @virginmedia I cant even contact you on line as you are not accepting my password or even allowing me to change it! This is now a weekly problem. Pls can you phone me.

  • L18 Christopher Stead (@L18) reported

    @virginmedia Another week of incompetence from you. Call re-arranged for Saturday to install the upgrade that had been on hold since February. 1 day later you cancel it. 1 day after that you tell me my bill is increasing baby £50/ month #virginomnishambles

  • mickbk Mick Krever (@mickbk) reported

    @virginmedia Yes, I am. Unfortunately, this unreliability has been standard for the past two or three months. I've spent many hours waiting for, or speaking with, your technical support. I had been assured I would be compensated for the unstable service. I was offered £10 total.

  • Editordie 𝙹𝚒𝚖 𝙷𝚒𝚕𝚕𝚒𝚎𝚛 (@Editordie) reported

    @virginmedia An apology, while nice, is not really sufficient while I'm still paying for your service as it loses me hundreds of pounds worth of work.

  • AimeeRivett7 Aimee🌼 (@AimeeRivett7) reported

    @virginmedia Why is it that you arrange to collect our box, fail to turn up and then email us saying we haven’t returned it?! This is getting ridiculous now😤

  • DerrenM_cap_hpi Derren Martin (@DerrenM_cap_hpi) reported

    @virginmedia There are known issues for the 3rd day of the last 8 days. And I have poor coverage even when WiFi working. Your service is appalling. Was advised to upgrade & get booster pods - they’re not in stock. Chat facility on ur website is useless. Great service 👏

  • moyroberts Molly Roberts (@moyroberts) reported

    @Macbeana I’m getting same issues with @virginmedia