Virgin Media Outage Report in Dewsbury, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dewsbury come from postal codes WF12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Normanton, Barnsley, Bradford, Wakefield, Huddersfield, Dewsbury, Leeds, Cleckheaton, Shipley, Liversedge, Pudsey, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Halifax |
Total Blackout | |
| Normanton |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
-
Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
-
Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
-
Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
-
Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
-
🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
-
Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
-
Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
-
keane holland
(@KEANEholland) reported
from
Dewsbury, England
Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.
-
Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
-
Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
-
Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
-
Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
-
Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
-
Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
-
Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
-
Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
-
Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
-
Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
-
James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
-
Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steph
(@stephLKLV) reported
@virginmedia My tv and broadband are both off and have been since last night. There is an outage in my area apparently. Seems to becoming more and more often.
-
urban_m
(@MAGHA121) reported
@virginmedia That was done when I phoned to complained about the issues. That’s why the engineer was called out. It was confirmed that I had poor speeds and dropouts.
-
Ross MadDog Mckinnon
(@maddogmckinnon) reported
Seriously........how is it a big company website has no way to get hold of anyone @O2? Website chat broken, customer services number can't help and no other phone number for website sales. I guess they are part of @virginmedia now, so it was always going to go to crap
-
Lily Corani
(@lilycorani) reported
@virginmedia Thank you. It’s the having to wait until Thursday afternoon which is not acceptable as it went off Monday. It costs us financially and I feel the agent did not help at all
-
John....Just a Calton Bhoy.
(@JAE21458) reported
@virginmedia Yes but you miss the point on all communication, I would not have signed up for the term if I knew that when negotiating the deal with customer service , I knew I would be relocating and was informed , if you do not service the area,no termination fees..fact
-
Ingrid Oesten
(@ioe_eu) reported
Is there a worse customer service than @virginmedia ? So we have no phone, landline since the middle of last night. Check status and they claim nothing wrong with landline. Phone them up from mobile after endless menus get 'put through' to someone, after a minute wait line goes.
-
Emma Alexander
(@Emma_Alexander) reported
@virginmedia Thanks — I called this morning and it seems like the best route is to cancel and sign up again in order to get your best prices. This seems very convoluted and more work for you to organise! Are you definitely not able to offer new customer prices to loyal customers?
-
Alana
(@AlanaBethCooper) reported
@virginmedia Yes i am. I don't understand why you can't access that information when it's been sent from your account. Lack of continuity here and we just *cannot* start from the beginning yet again. He was promised a call yesterday with a resolution & no one contacted him yet again.
-
Mark Richardson
(@BinghamBloke) reported
@virginmedia When you had the mass outage on December 2nd.
-
Alana
(@AlanaBethCooper) reported
@virginmedia Continuously for over 14 months. See above. I suggest you look into @ACLegalServices account - you'll see all the DMs between you and sort it out. I want to issue proceedings for him.