Virgin Media Outage Report in Dewsbury, Kirklees, England
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The latest reports from users having issues in Dewsbury come from postal codes WF13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Huddersfield, Bradford, Batley, Halifax, Dewsbury, Holmfirth, Wakefield, Ossett, Cleckheaton, Normanton, Barnsley, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Huddersfield |
Wi-fi | |
| Bradford |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
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Ross Murgatroyd
(@Rosscopco) reported
from
Bradford, England
@virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia saying my network Ethernet cable but it isn’t and it was ok last night so what’s happening
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
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Lauren 🧚🏻♀️
(@laurenemily234) reported
from
Leeds, England
@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
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Nursey blue eyes!
(@LoosemoreMarie) reported
from
Mirfield, England
@reece_dinsdale @virginmedia Cancel
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia Hi. I've phoned and it says there are no problems in my area. The lights (2)on the TV box keep flashing red and 1 flashes orange. It's a pain as mobile coverage is awful here so I dont have any internet unless I'm pointing my phone at the sky like a loony!!!
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Kendrick
(@rjek) reported
hey @virginmedia our cable internets in M19 have been terrible all day (pikes of ~50% packet loss in the first hop after our modem). Any known outages or works?
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LACB 💙
(@LallyBear75) reported
@Ofcom @Ofcom thank you definitely will be making formal complaint @virginmedia as have confirmed today I was mislead and lied by their sales team
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A
(@kakaahmed1) reported
@virginmedia Last time my mother called was spoken to in very rude manner! And every time my wife calls they say you’ve lost your number forever then they say 2 days it will be on then they go back to this is your problem but we only come with virgin because we was promised our no transferred
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Rob Kendrick
(@rjek) reported
@virginmedia Incidentally, the connection is so bad trying to use the self-service line tester that says everything is fine times out half the time.
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Repayy OD
(@Repayy_) reported
Imagine phoning @virginmedia to change one name on the account for them to hang up 4 times, put us on hold for 45 minutes just to come back and say we have to turn it all off just to come the next day to fit the same parts so we can change the name. Joke of a company
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Kayleigh Blaker
(@KayleighBlaker) reported
@virginmedia Yes but there’s no problems apparently and already reset my router. My neighbour had the same issue a lot recently and that’s why she’s left you
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Lawgitech
(@lawgitech_en) reported
@virginmedia Hi there, the whole point i'm trying to make is that your complaint system is FLAWED. I raised a complaint MONTHS AGO and you guys had the audacity to email me that the problem was RESOLVED without even contacting me?? and straight up lying that you tried to contact me??????
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CHAM19NS 🔴
(@Kolow_T) reported
@virginmedia Yes it is still active 👍🏽 so I just need to call VM and they'll sort it and cancel my BT account?
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Charlotte M
(@Charlypsych) reported
@virginmedia hello, I’ve been having a problem with scam overseas callers who pretend to be you or BT, mocking their number to make it look like they are in the UK (now up to three calls just in one morning). I’m on the TPS but this hasn’t helped. Are you able to do anything?
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Steve Aparicio
(@SteveAparicio3) reported
@virginmedia WiFi keeps disconnecting various devices randomly, call centre says technician will call back but never does. Complaint and request for refund ignored. Automated system sends you round in loops and cuts you off. All very frustrating