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Virgin Media Outage Report in Dewsbury, Kirklees, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Dewsbury come from postal codes WF12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Dewsbury, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Batley, Leeds, Normanton, Huddersfield, Holmfirth, Wakefield, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Bradford Internet 2 hours ago
Halifax TV 11 hours ago
Halifax Internet 15 hours ago
Batley Internet 16 hours ago
Leeds Internet 1 day ago
Halifax Internet 2 days ago

Community Discussion

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!

  • LennieThevan
    Lennie Thevan (@LennieThevan) reported from Huddersfield, England

    Thanks @virginmedia my wife is in floods of tears after speaking to an absolutely despicable man, a manager, called Chris who we believe is based in Edinburgh. A lengthy complaint will be put in about this. You just can’t treat your customers like shit, like this man did #bully

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)

  • RuthBilhamArt
    Ruth Bilham Art (@RuthBilhamArt) reported from Leeds, England

    @virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.

  • gavcav1
    gavcav (@gavcav1) reported from Dewsbury, England

    @virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.

  • LennieThevan
    Lennie Thevan (@LennieThevan) reported from Huddersfield, England

    @virginmedia You are a set of robbing bastards. Give me a free trial, don’t let me cancel cos I don’t have a password cos you never gave me one, then charge me £114. You are conning scum, and your service is shite by the way. Sky must be shitting themselves.

  • Aletdownofstate
    Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.

  • wilcock_steve
    steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported from Barnsley, England

    @virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏

  • Aletdownofstate
    Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....

  • wilcock_steve
    steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported from Barnsley, England

    @virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.

  • Liamstead13
    Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if my router is not working how am I meant to make a phone call from a landline phone

  • Bhamjee786
    Mohammedbhamjee_ (@Bhamjee786) reported from Dewsbury, England

    Why do i still have 1 bar connection in my house @virginmedia fix up pls

  • thirstykirsty77
    thirstykirsty77 (@thirstykirsty77) reported from Halifax, England

    No service from @virginmedia good job I still have a DVD player! Chosen entertainment.. Spaced. 😁

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!

  • Crow666Steve
    Stevie Crow (@Crow666Steve) reported from Bradford, England

    @virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.

  • Liamstead13
    Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sophia88327106
    Sophia (@Sophia88327106) reported

    @virginmedia love your customer service rep who had me on "hold" whist I could hear family chatting in the background for 20 minutes promising me she was looking to help me and then at 9pm prompt when your lines close she hung up. 5* service there (sarcasm if you can't tell)

  • James_P3C
    James Proctor (@James_P3C) reported

    @virginmedia so frustrating when both your app and customer portal stick you in a loop of ‘Run a test’ when broadband disconnects and then ‘we need to run the test again’ and back round the same loop, every day for the last month I have down time of about an hour!

  • irene_z_m
    irene z mahoney (@irene_z_m) reported

    @virginmedia this is the second day we have been experiencing broadband and TV outages with VM. What is the explanation and why does it take so long to fix?

  • mightymole87
    Peter Shanahan (@mightymole87) reported

    @virginmedia You really need to sort your internet service out its actually a joke how often it is going down atm. More reliable tethering to a mobile device than using your service!

  • Brown0249
    Ben Brown (@Brown0249) reported

    @virginmedia Your engineer came over today to fix an issue with our TV. He replaced the box, left without seeing it working, and now I just have a CS1012 error code. Your WhatsApp team are unresponsive and I have a TV that doesn't function. Help.

  • timlardner
    Timbo (@timlardner) reported

    @virginmedia No, it’s through a virgin media wifi hotspot that’s no longer broadcasting in the tube station. It works in other ones. You need to report this to your engineering team so they can fix it.

  • PiReversed
    JT Reynolds (@PiReversed) reported

    @Corn_wolf @SkyUK Been with @virginmedia for 11+ years at two properties and never had a problem. Currently on 350+ Mbps and almost always get higher than the advertised speeds.

  • GarethCornhill
    GarethCornhill (@GarethCornhill) reported

    @virginmedia WiFi has been terrible for the last week or two 🤬🤬🤬

  • finmentalkg
    kate Gibson (@finmentalkg) reported

    @virginmedia hi, how do I get WiFi pods. I have updated to volt but my Internet is unstable and can't be increased.

  • StephCadagan
    Steph Cadagan (@StephCadagan) reported

    @virginmedia Doesn’t work, as I said I’m no longer a customer so it just says there is nothing to see here when I go to complete a web form