Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 09/17/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Normanton, Bradford, Huddersfield, Dewsbury, Heckmondwike, Barnsley, Leeds, Liversedge, Mirfield, Castleford, Wakefield, Ossett and Cleckheaton.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomHalifax Total Blackout
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Internet

Community Discussion

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • BalearicSocial Andy Pye (@BalearicSocial) reported from Leeds, England

    @virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    @virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband

  • richk13 Rich Kershaw (@richk13) reported from Brighouse, England

    @virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!

  • drariba AribaIV (@drariba) reported from Leeds, England

    @virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)

  • timctes Tim Coates (@timctes) reported from Leeds, England

    @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)

  • paulcottrell41 paul cottrell (@paulcottrell41) reported from Mirfield, England

    @virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia But the customer service is appalling.

  • Faye_Louise_T 🖤 Faye ♠️ (@Faye_Louise_T) reported from Castleford, England

    Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Ossett, England

    @virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.

  • marcd86 arsenal86 (@marcd86) reported from Huddersfield, England

    @virginmedia have been an absolute sack of shit for last few days

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Leeds, England

    @virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service

  • paulcottrell41 paul cottrell (@paulcottrell41) reported from Mirfield, England

    @virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NarryT2016 Narendra Tailor (@NarryT2016) reported

    @virginmedia Why are many customers complaining of loss of services? Can I safely assume that this company is either collapsing or don't have the resources to fix them.

  • demonbaz666 bazza baz (@demonbaz666) reported

    @Nadeem74159629 @virginmedia Yep terrible

  • NarryT2016 Narendra Tailor (@NarryT2016) reported

    @PeeWee599 @virginmedia "Why are @virginmedia so dogshit, customer service is a joke, the internet connection is a joke...." Oh dear! is it possible they are sinking? Latest accounts show grim reading

  • ali_attalla 3lawe (@ali_attalla) reported

    My Daily #**** @virginmedia tweet. Thank you for the bullshit experienced I've received from you in the last 5 months!! Bad/No internet, rude customer service, lies everytime I call.

  • safcbeefykeefy Keith Turner (@safcbeefykeefy) reported

    @virginmedia hi there having issues with virgin tv where a horizontal line is running across the bottom of the screen, this is on live tv and recordings. If i switch to xbox, firestick, smart tv or nintendo switch there is no lines. Its only happening on virgin tv. Any ideas???

  • chappra1 Marp1 (@chappra1) reported

    @virginmedia No they simply said nothing more can be done at the moment. Having been a customer for over 8 years or more it has come to the stage of getting costs from Sky.

  • TempsII Temps (@TempsII) reported

    @SpncerThaAngel @virginmedia I agree fix ur service

  • Ben17922033 Ben (@Ben17922033) reported

    @virginmedia are the worst company on earth for internet. Called you over 10 times this week because you keep delaying my installation..... it’s now obvious you won’t make the 31st, hang up when transferring my call, no calls back, no accountability or anyone who seems to care?

  • G8XZD_TV Ian G8XZD (@G8XZD_TV) reported

    @virginmedia Despite what it says on your website you are still hassling for equipment return. We are still isolating and can’t get to a collect + office. It was supposed to be picked up but this was cancelled. Please help. Thanks.

  • DannyWatson1986 Danny Watson (@DannyWatson1986) reported

    @virginmedia I've got an open complaint yet no one seems to want to call me back to help resolve the issue. when I call everyone just says someone will call you back. its nearly been a week since the issue started and I'm not getting anywhere!!!