Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 12/07/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Barnsley, Normanton, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton, Elland, Wakefield and Castleford.

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City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomHalifax Internet
United KingdomBatley Total Blackout
United KingdomBatley E-mail
United KingdomBarnsley Internet
United KingdomHalifax TV

Community Discussion

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • turtleshead1962 Peter Chapman (@turtleshead1962) reported from Thornton, England

    What ******** is up with @virginmedia in Thornton area. Money grabbing bastards are quite happy to charge an extortionate fee for their **** service yet do sod all to fix problems

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Customer service i can forgive in this climate with people working from home

  • turtleshead1962 Peter Chapman (@turtleshead1962) reported from Thornton, England

    Have just been told by @virginmedia the outage in Thornton will last til 29th September. This company are a complete joke

  • SusannaMFL Susanna (@SusannaMFL) reported from Leeds, England

    @virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.

  • ncawthray Nigel Cawthray (@ncawthray) reported from Leeds, England

    @virginmedia @PlayAvengers Doesn't work

  • Fernoxchris1 Chris Broadbent (@Fernoxchris1) reported from Leeds, England

    @GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge

  • Mikeyrob73 Mike Robertson (@Mikeyrob73) reported from Bingley, England

    Hey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.

  • turtleshead1962 Peter Chapman (@turtleshead1962) reported from Thornton, England

    @virginmedia There has been no service since 11 am yesterday and just bland "we're doing our best" pre recorded messages on 150

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England

    @DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia can you advise me if there is internet issues in LS17 till the 28th?

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Leeds, England

    @virginmedia would you text to tell a customer there are payment issues?

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.

  • mcchalk Martin Chalk (@mcchalk) reported from Bingley, England

    @virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia getting really fed up of my 200mbps super fast broadband that cannot play video on my Firestick. Getting 4-5 Mbps & loads of buffering. So soooooo slow #getmeoutofthis

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IanTaylorAlmond Ian Taylor (@IanTaylorAlmond) reported

    @virginmedia call for technical help, call ends with a text for technical support which then says I have to call you?!! Please can I speak to someone?

  • HighburyHighs_ HighburyHighs (@HighburyHighs_) reported

    @_KXIV @virginmedia It’s not your Ethernet cable, it’s them, they’ve had problems for a few months and try blaming your equipment, I’ve had engineers come out and say all is fine my end. They won’t admit it’s their fault because that means they’re liable for compensation which could go into the-

  • TheMinnieCat Minnie Hawkins (@TheMinnieCat) reported

    .@virginmedia I honestly feel as though I might explode if I have to hotspot to my damn phone 1 more time today! Trying my best to work from home but really not helped by Virgin Media super fast internet which crashes on a regular basis nearly every day.😡🤬

  • barry_butler07 BB07 (@barry_butler07) reported

    @virginmedia how can i contact someone about your shocking customer service?

  • Markbdlon Is it over yet? (@Markbdlon) reported

    So no Internet or landlines only TV from @virginmedia yet their service tracker says all is well apart from the TV??. Tried to ring them and they have an automated voice saying maybe I should ring later as they are busy so goodbye!?! Awesome service, not.

  • Tory_slugs Mr Teeny (@Tory_slugs) reported

    @virginmedia Been trying to get in contact to fix a faulty TV box, disconnected the setup that your engineers installed because the WiFi service has been awful since startup, put it back together and now the TV box is not switching on. Can't get in contact with customer service.

  • murray_rogers Murray Rogers (@murray_rogers) reported

    @virginmedia Looking to speak to someone but damn crap music is doing my head in! Customer Services? Out of contract and looking to make changes but only change will be to an other provider!!

  • leemaycock Lee Maycock (@leemaycock) reported

    @virginmedia Already checked service statuses and run checks on the line. No faults detected.

  • Ben_Barker1989 Ben Barker (@Ben_Barker1989) reported

    @Psychobel @virginmedia Bt have always been really good with me. If I’ve had issues they’ve generally been resolved pretty quickly.

  • Manny84150471 Manny (@Manny84150471) reported

    @squeak_easy @GoogleStadia @virginmedia I don't know if it's good enough and that's why I'm asking Google, seems you nailed your understanding of the problem in your firsts sentence and could've stopped there 🤔. Maybe if you read my timeline your understanding will improve and you'll have something worth adding.