Virgin Media Outage Report in Dewsbury, Kirklees, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Dewsbury come from postal codes WF12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dewsbury, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Halifax, Batley, Normanton, Huddersfield, Holmfirth, Wakefield, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
1 hour ago | |
|
Leeds
|
Internet | 2 hours ago |
|
Leeds
|
Wi-fi | 3 hours ago |
|
Bradford
|
Internet | 15 hours ago |
|
Halifax
|
TV | 23 hours ago |
|
Halifax
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dewsbury, England
Latest outage, problems and issue reports in Dewsbury and nearby locations:
-
Claire Gomersall (@ClaraGomer) reported from Leeds, England@virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!
-
Claire Gomersall (@ClaraGomer) reported from Leeds, England@virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!
-
Richie Hall (@RichieH37745130) reported from Leeds, England@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
-
Catherine Gray (@cathgray23) reported from Horbury, England@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
-
Victoria Louise (@Victori54706021) reported from Meltham, England@virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!
-
Richie Hall (@RichieH37745130) reported from Leeds, England@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
-
Catherine Gray (@cathgray23) reported from Horbury, England@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
-
Hassan Farooq (@hass770) reported from Leeds, England@kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!
-
-
FanExperienceCompany (@FanExperienceCo) reported from Leeds, England@JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.
-
Catherine Gray (@cathgray23) reported from Horbury, England@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
-
Claire Gomersall (@ClaraGomer) reported from Leeds, England@virginmedia is down. Again!!! Shocking service for a rip-off cost!!
-
simon parkinson (@parky1021) reported from Barnsley, England@virginmedia WiFi constantly dropping out. How do I fix this plz
-
David Fincher (@DaveFincher1984) reported from Mirfield, England@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
-
Catherine Gray (@cathgray23) reported from Horbury, England@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
-
Louis Sharpe (@LouisJSharpe) reported from Leeds, England@virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.
-
Ben Turner 💥 (@AdventuresofBT) reported from Leeds, England@virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.
-
Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
-
Harvey Sond (@harveysond) reported from Leeds, EnglandNever known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia
-
Chris Jay (@CJay69) reported from Brighouse, England@virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Donna G (@MoonshineMishap) reported@virginmedia hi. My mum had an email saying her plan had been changed but she hasn't changed it. She tried speaking to someone on the live chat but they were no help and said her account wasn't active when it is. Do you have a number she can call or an email address?
-
devourer snowbank (@devoursnowbank) reported@virginmedia sorry, back again, I didnt realise that things claimed in help desk / on line chat was incorrect ( or lies?) and today is first day I can sit here to be honest :(
-
ThePiGent (@ThePiGent) reported@virginmedia It’s not your team’s fault, it’s the company-wide approach that’s the issue. Siloed so much the left hand doesn’t know what the right hand is doing and it’s the customers that suffer. I’d heard bad things but I’m quite shocked at how bad. Anyway, have a good day social team 👋🏻
-
Le S (@vaneroms) reportedI am never again getting or recommending @virginmedia to anybody! Paying a £45 fee when I want to leave is absurd! Such terrible service! Please avoid if you can!
-
Harley Rigden (@HarleyRigden) reported@virginmedia hi is there service issues for the area 09 as our internet keeps disconnecting
-
Anish Mehta (@JivaSolutions) reported@virginmedia What compensation and what are you doing about the porting? Also, why is your communication so poor with customers? I would like lodge an official complaint. Can you please provide contact of your complaints department and governing body
-
Navie Kalsi (@NavieKalsi) reported@virginmedia How ridiculous! You’re quite happy to be stealing money from people, delaying responding to any kind of complaint, lying, cheating and never getting back to customers. And then have the nerve to tell me to call back to get it resolved. There’s a reason I had to use this platform!
-
Navie Kalsi (@NavieKalsi) reported@virginmedia Well I’m sure this is going to get me nowhere! I wonder how many people have been given information on how to make a formal complaint and how many have been treated the way I have!
-
Diva (@RavensFlock400) reported@virginmedia How do I run the test on my service ?!
-
Le S (@vaneroms) reported@virginmedia is sooo cheeky. They make it unclear how to cancel after your contract ends so they can make one last charge! If you can, avoid it. Bad internet and bad company policies!