Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 02/08/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Huddersfield, Bradford, Batley, Halifax, Dewsbury, Holmfirth, Wakefield, Ossett, Cleckheaton, Normanton, Barnsley, Heckmondwike, Sowerby Bridge and Yeadon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomLeeds Total Blackout
United KingdomHuddersfield Wi-fi
United KingdomBradford Wi-fi
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • philter66 Phil Turner (@philter66) reported from Leeds, England

    @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

  • AdamPagett3 Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia That checker like my service doesn't work

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Shepley, England

    @virginmedia 7 days and still no @O2 resolution

  • bezzyboy88 Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • philter66 Phil Turner (@philter66) reported from Leeds, England

    Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

  • 63Syd Syd MC (@63Syd) reported from Huddersfield, England

    @virginmedia Logged in first time and no problems but since then I get this screen

  • AdamPagett3 Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

  • SamWalker03 Sam Walker (@SamWalker03) reported from Leeds, England

    @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

  • a8dullah_mulla Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

  • PaperInky inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

  • domburch Dom Burch ⤴️ (@domburch) reported from Bradford, England

    @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

  • SamWalker03 Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • PaperInky inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia I’m not a VM customer.

  • AdamPagett3 Padge 👌 (@AdamPagett3) reported from Featherstone, England

    @virginmedia @Virgin Terrible service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MattyRatty55 Matthew W 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@MattyRatty55) reported

    @virginmedia Hi, yes, it's just saying "looks like there's still an issue with your connection". I've turned the hub on and off a fair few times now, all lights appear on the front and then it goes back to normal but still no WiFi connection

  • NotsoDANEgerous Dane Vear (@NotsoDANEgerous) reported

    @virginmedia My services are all installed and running fine the issue is with the gift that what was part of the deal and me being told that it was not. This is what I mean about virgin media I'm saying one thing to you and you're asking me about another.

  • JLW346 Jason Whalley (@JLW346) reported

    @virginmedia 40 mins on the phone and you’ve disconnected me again! Is your customer service purposefully so bad to deter people?

  • JonHall007 JonathanHall (@JonHall007) reported

    @virginmedia 1. Tv box not provided. Not installed on the 26th July 2. Tech said "just call virgin and ask for streaming box" 3. Signal strength is poor ground floor and top floor. Only high speed is next to the router. 4. Ive already called 5 times wasted mamy hours of my time

  • GaryGazzjenks gary jenkins (@GaryGazzjenks) reported

    @virginmedia Not recently but have done so many times in the past and it keeps happening. Also the internet goes down nearly every day ?

  • Equi_Services Samantha Taylor (@Equi_Services) reported

    @virginmedia Still connection problems across the area

  • superwanderer94 superwanderer94 (@superwanderer94) reported

    @virginmedia internet connection has gone down against, most unreliable broadband going.

  • superwanderer1 gazza (@superwanderer1) reported

    @virginmedia absolute rubbish, I have contacted virgin numerous times regarding poor internet, basically internet dropping out to many times. Very poor. Unfortunately I have never been contacted back regarding my issues. Absolutely disgusting customer relations 😡

  • JournoBird Journobird (@JournoBird) reported

    Oh @virginmedia why are you so cruel? No internet again today and nobody to fix it. Why do you torture me so? 😭

  • Queenof_Speed Diana V 🇮🇹 (@Queenof_Speed) reported

    @virginmedia It's been ongoing for couple weeks. New hub didn't solve the issue