Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 11/29/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Normanton, Bradford, Dewsbury, Barnsley, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield, Castleford and Huddersfield.

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City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomNormanton Internet
United KingdomBradford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • r5008 michael (@r5008) reported from Greetland, England

    @virginmedia is your brodband down at the moment Hx5 area ?

  • 63Syd Syd MC (@63Syd) reported from Huddersfield, England

    @virginmedia Logged in first time and no problems but since then I get this screen

  • SaffsAI Bam Bam (@SaffsAI) reported from Bradford, England

    Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

  • andy_english Andrew English (@andy_english) reported from Dewsbury, England

    @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

  • annie7hudds anne l (@annie7hudds) reported from Fenay Bridge, England

    @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • Pilki Christine Pilkington (@Pilki) reported from Bradford, England

    @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

  • r5008 michael (@r5008) reported from Greetland, England

    @virginmedia is virgin media broadband down ?

  • Debbie_Cleo Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England

    @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

  • jordfcs Jordan (@jordfcs) reported from Bradford, England

    @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

  • ringroads Martin Lowrie (@ringroads) reported from Leeds, England

    @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

  • HelenRaffTVN Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England

    @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

  • jordfcs Jordan (@jordfcs) reported from Bradford, England

    @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

  • JoeMHirst Joe Hirst (@JoeMHirst) reported from Halifax, England

    @virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • niffybanks1 k (@niffybanks1) reported

    @virginmedia I moved from my house to another house and your network connection is not available in my new house . I provide all documents needed and I was not supposed to be charged

  • nofksgiven81 The man (@nofksgiven81) reported

    @virginmedia I’m not booking any technician in, so just to clarify, I’ve had ongoing intermittent issues for over 6 months, I finally receive notification that it is fixed and then 2 days later it’s broke again, you think this is acceptable????

  • nofksgiven81 The man (@nofksgiven81) reported

    @virginmedia You are not answering my question, is a broken service for 6 months and counting acceptable?

  • rajeshpatki rajeshpatki (@rajeshpatki) reported

    @virginmedia Called and got no further details - just the pre-recorded message that we have been hearing for 3 weeks!!! Can you help with account closure without cancellation charge??

  • tomburns24 Burns. (@tomburns24) reported

    @Vijay_Rajan1 @virginmedia Same problem here, joke of a service

  • AmyPass87 Amy Pass (@AmyPass87) reported

    @virginmedia Why am I the one having to do all the legwork?!?! I have a life, don’t have time to be constantly chasing you. Just get someone to phone me, my number is attached to the complaint. You have the reference number. It’s not that hard.

  • Clarab2303 Clara Booth (@Clarab2303) reported

    @virginmedia Yes it was, one added to my media account when I took out a mobile contract (which ends in July). I have messaged here, called and what's app'd so many times I am sick of it, every time I start at the beginning again and get nowhere. Even my full complaint was responded to by ai.

  • andyfry andyfry (@andyfry) reported

    @virginmedia Internet down in SE23 area. Service Status check repeatedly reports cannot run. What's up? When will service be restored?

  • JShah81403793 J Shah (@JShah81403793) reported

    @virginmedia Was offered a deal, which never happened. Lied to on multiple occasions being told my issue was resolved when nothing was done. Was told when I terminated my account that my bill was going to be amended, which it hadn't. I'm just being passed around in circles at this point.

  • nofksgiven81 The man (@nofksgiven81) reported

    @virginmedia But you guys told me my service was fixed…. So was you lying then?