Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 12/04/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Normanton, Dewsbury, Barnsley, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield and Castleford.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBradford Internet
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomHalifax Total Blackout
United KingdomNormanton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • fudino10 Gareth Futty (@fudino10) reported from Castleford, England

    @virginmedia They said they was dealing with the fault and was given no time scale. It’s just come back on now but over the last few days it keeps loosing signal for a few minutes then coming back on. Thanks for the reply.

  • racholeary_ Rachel O'Leary (@racholeary_) reported from Leeds, England

    @virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!

  • harryd20200 Haz (@harryd20200) reported from Wakefield, England

    @SpottedRothley Yeah mine has been on and off all week, sick of ringing them and listening to there excuses & engineer carnt call till Friday,asked for compo and the Indian advisor starts shouting at me. Unbelievable poor quality of staff at #virginmedia

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!

  • AzarAsghar AzarLFC (@AzarAsghar) reported from Dewsbury, England

    @virginmedia U took your time guys!! I rang customer service and have an engineer booked in now for tomorrow morning

  • maggiehtfcmay M (@maggiehtfcmay) reported from Sowerby Bridge, England

    @andym1900 @virginmedia My phone goes onto emergency calls only when I leave the UK. Even happened when I went to the Islw of Man🙄 Never had an issue before signing up with them. Poor do.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.

  • heaton2111 John Heaton (@heaton2111) reported from Wakefield, England

    @virginmedia Thanks for response. It seems better this morning. All I needed to know is that it was a Virgin issue, not an issue with my hub.

  • fudino10 Gareth Futty (@fudino10) reported from Castleford, England

    @virginmedia Yes tried that no luck, been told there is a problem in our area again! Happens nearly every month. Getting fed up now every time I receive a letter from you it’s a price increase too.

  • richk13 Rich Kershaw (@richk13) reported from Huddersfield, England

    @virginmedia Continual drop-out our fibre broadband is getting really annoying now. Making it impossible to work from home. Help! @drawnbylight

  • DaveHouto ⚒Dave Houghton⚒ (@DaveHouto) reported from Leeds, England

    @virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer

  • AzarAsghar AzarLFC (@AzarAsghar) reported from Leeds, England

    @virginmedia hi. My home telephone line has suddenly gone down..not accepting incoming calls or allowing outgoing. Was working fine earlier this morning

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    Ita great when you're Internet goes down at the start of the #AusGP @virginmedia. Not impressed.

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...

  • tess_hs Tess Hornsby Smith (@tess_hs) reported from Leeds, England

    Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.

  • CLane_89 Chris (@CLane_89) reported from Thornton, England

    @CBeebiesHQ is down...@CBeebiesHQ is down...this isn't a drill. Get it sorted @virginmedia

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.

  • NotRich5 Undisclosed Miz (@NotRich5) reported from Castleford, England

    @Barrage_Jeff @virginmedia Loads of people having same issues and they keep saying everything’s fine. Mines either cut off completely or running appallingly slowly

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • malone_silke Silke malone (@malone_silke) reported

    @virginmedia No there is no reason for the delay , there is no outage in the area for days . We have re settled the router@numerous times , it’s just getting on and on and we are now on day 10 . Engineers have been booked who never shown , apparently there is another one coming out in 4 days

  • StephenLeonard6 Stephen Leonard (@StephenLeonard6) reported

    @JamesTurner37 @virginmedia I am with BT and when they have an outage I activate a mini hub which they had previously sent me. It covers until the main service is restored and we retain the hub for emergencies does your provider issue these?

  • JoeBirt Joe MVO 💙 (@JoeBirt) reported

    @virginmedia Day Two Update. From the VM Internet Free House. No response from management. Trying to do my finances on a poor 3G service. Going to give up and have to go to bank on Monday so I don’t incur any late payment charges. Will VM compensation cover these? Don’t think so!

  • DrewSalisbury5 Drew Salisbury (@DrewSalisbury5) reported from Barnet, England

    [1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]

  • BabsSheKing Babs 🐝⌛️🦋 (@BabsSheKing) reported

    @virginmedia service was down for 12 hours, what do you think it says now service is back (for now)?

  • nickw1981 Nick Watt (@nickw1981) reported

    @virginmedia I’ve spent an hour on your web chat with no acknowledgement. I need the problem I have sorted out or the next bill is not getting paid

  • zainmas86 Zain Masud (@zainmas86) reported

    @virginmedia is there an easier way to cancel your services? We have called four times and the first three times it was kept on hold for 30 mins before cutting off. This time we are still waiting at 25 mins. This is crazy! Can we get a callback?

  • blandsteve Steve Bland (@blandsteve) reported

    Wish I’d never got @virginmedia telly etc. Cancelled my account ahead of our house move date of June 29. Then asked if they’d reactivate for a bit when that date fell through. Turns out they’ve signed me up for another 18m and they’re trying to charge me £288 to get out of it 🤬.

  • malone_silke Silke malone (@malone_silke) reported

    @virginmedia My husband was shouted at on the phone , the customer service was a bad experience overall . All we hear is that an engineer is turning up when nobody bothers, and as I said before we need the internet for Work / Uni work .

  • NurseInProgr3ss Gemma (@NurseInProgr3ss) reported

    @virginmedia Well clearly not. The customer service agent I'm speaking to has managed to move it 4th August. This guy has been the most helpful, kind and actually done what he said he would. Setting up Internet in a new home should not be as challenging, frustrating or upsetting as this.