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Virgin Media

Virgin Media outages and service status in Dewsbury, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 7 outage signals in the last 24 hours around Dewsbury, including 7 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 28, 6:00 AM GMT+1.
  • 54% Internet (54%)
  • 22% TV (22%)
  • 13% Wi-fi (13%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dewsbury, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Barnsley, Huddersfield, Wakefield, Leeds, Normanton, Cleckheaton, Holmfirth, Dewsbury, and Castleford.

CityProblem TypeReport Time
Batley Internet 2 minutes ago
Bradford Internet 6 hours ago
Batley Wi-fi 7 hours ago
Bradford Internet 9 hours ago
Halifax Internet 11 hours ago
Halifax Internet 16 hours ago

Nearby cities with recent reports

Batley

18 recent signals

2 minutes ago
Halifax

18 recent signals

11 hours ago
Wakefield

5 recent signals

1 day ago
Bradford

4 recent signals

6 hours ago
Leeds

4 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

  • deangledhill
    Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

  • Jp_Leeson
    John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

  • Bexwa
    Rebecca (@Bexwa) reported from Dewsbury, England

    @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

  • SamWatt30745054
    Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

  • MENorthAffinity
    Michael Edwards (@MENorthAffinity) reported from Leeds, England

    It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

  • AdamPagett3
    Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia That checker like my service doesn't work

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • westerby1
    Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England

    @virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?

  • SaffsAI
    Bam Bam (@SaffsAI) reported from Bradford, England

    Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

  • bezzyboy88
    Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • Barry80901949
    Barry (@Barry80901949) reported from Bradford, England

    @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

  • Gav_Leaf
    Gav Leaf (@Gav_Leaf) reported from Castleford, England

    Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

  • Jp_Leeson
    John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

  • a8dullah_mulla
    Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Danny_f1_fan
    Salmongymnast (@Danny_f1_fan) reported

    @virginmedia @bobe_brodie Please check south Devon Torquay. Tq2 5nu. As down yet again. Was down couple weeks ago for 3 days !!!

  • egneg
    egneg (@egneg) reported

    @JamieGBarry @virginmedia Let contract run out then ring virgin and cancel, sign up to sky, literally next day virgin ring you and offer the earth. Then just ring sky again and cancel. Works every time I promise.

  • freeITstafford
    Free I.T. Stafford (@freeITstafford) reported

    @JamieGBarry @virginmedia I tried that trick at cancellation time, and they told me my address will be stored and I'll always be classed as "existing" so would never be eligible for a "new customer" deal. The only way to be a "new customer" is to move house.

  • Ed6114
    Ed61 (@Ed6114) reported

    @virginmedia found the mute button, but now it won’t unmute.What an absolute bag of💩this box is.Used to be able to sit down, turn on the V6 and watch recordings, now I’m navigating all over the place trying to find what I want. Basically, can’t sit down and watch, I need to plan

  • ArtformTheHeart
    ArtformDesigns (@ArtformTheHeart) reported

    @PeteUK7 @virginmedia I had similar issues after my mum passed (not with Virgin although I had other issues with them). It's tremendously upsetting and companies need to do better.

  • HamsterSick
    MerlinJ (@HamsterSick) reported

    I absolutely detest @virginmedia I crave the end of the contract this year. Dog **** service.

  • Midgecpfc
    MidgecpfcⓂ️ (@Midgecpfc) reported

    Well done @virginmedia no Internet or TV until 23.05 tomorrow night! How ******** am I supposed to watch the football tonight? So had enough! Glad my contract is done next month!

  • LeeHodler
    TheBotfather (@LeeHodler) reported

    @PeteUK7 @virginmedia I had a similar issue with Scottish Power - it’s shocking how useless these corporate pirates are..

  • Aloogobipudh
    Sanjio (@Aloogobipudh) reported

    @virginmedia Our new virginmedia broadband has been down since midnight, and the estimated time for fixing it has moved from 9:30 am today to 3:30pm June 2nd. Nobody to discuss this with. Chatbot useless. This is way worse than sky. How do we move back to them?

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia could I have the link for area service checker please my Internet is down and I am.currently working from home