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Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dewsbury come from postal codes WF12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Dewsbury, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Bradford, Normanton, Huddersfield, Holmfirth, Wakefield, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Halifax TV 1 hour ago
Halifax Internet 6 hours ago
Batley Internet 7 hours ago
Leeds Internet 24 hours ago
Halifax Internet 1 day ago
Bradford Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • oliversmith66
    TeamFury 🤴🏼 (@oliversmith66) reported from Leeds, England

    @Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin

  • Knitswithbeer
    knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.

  • OliverShort574
    Oliver Short (@OliverShort574) reported from Barnsley, England

    @virginmedia thank you so much for leaving our family without WIFI for the next 2 weeks... Poor Customer Service , No Letters about “A Survey” rang customer services to cancel and obliviously they didn’t understand we wanted to cancel after 30 minutes on the phone!!!!!

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.

  • racholeary_
    Rachel O'Leary (@racholeary_) reported from Leeds, England

    @virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!

  • nickholding01
    Vegan_nick.h (@nickholding01) reported from Leeds, England

    @virginmedia That's where the problem started in the first place so absolutely no point ringing

  • bluemoonerdave
    Dave bell (@bluemoonerdave) reported from Huddersfield, England

    @virginmedia really frustrating evening, the internet is non existent then waited 20 minutes to get through on the phone only to be told nobody can help me fix this issue today! #SpoiltOurEvening

  • AzarAsghar
    AzarLFC (@AzarAsghar) reported from Leeds, England

    @virginmedia hi. My home telephone line has suddenly gone down..not accepting incoming calls or allowing outgoing. Was working fine earlier this morning

  • Aletdownofstate
    Marc Rigg (@Aletdownofstate) reported from Leeds, England

    Ita great when you're Internet goes down at the start of the #AusGP @virginmedia. Not impressed.

  • DaveFincher1984
    David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia hi,is there any reason why my service inc broadband is not working in WF14 area...done the online test and says no issues in area!not great when I pay £84 per month for the joy of your service 🙄

  • tess_hs
    Tess Hornsby Smith (@tess_hs) reported from Leeds, England

    Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.

  • DaveFincher1984
    David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia I’ve just done another service test and says aware of fault on both tv and broadband and engineers are sorting it...I’ll wait and see what happens!thank you

  • nickholding01
    Vegan_nick.h (@nickholding01) reported from Wakefield, England

    @virginmedia Just spoke to the rudest customer service advisor ever. Lost a customer. Cancelling. Prices are so expensive too

  • JamieLee76
    JamieUK (@JamieLee76) reported from Leeds, England

    @virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service

  • DaveHouto
    ⚒Dave Houghton⚒ (@DaveHouto) reported from Leeds, England

    @virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!

  • richk13
    Rich Kershaw (@richk13) reported from Huddersfield, England

    @virginmedia Continual drop-out our fibre broadband is getting really annoying now. Making it impossible to work from home. Help! @drawnbylight

  • JamieGash3
    Jamie Gash (@JamieGash3) reported from Wibsey, England

    Never trust @virginmedia mobile in the uk they are full of shit

  • Knitswithbeer
    knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.

  • AzarAsghar
    AzarLFC (@AzarAsghar) reported from Dewsbury, England

    @virginmedia U took your time guys!! I rang customer service and have an engineer booked in now for tomorrow morning

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • doodaabaxter
    Kris (@doodaabaxter) reported

    @SkyHelpTeam @EasyHughes I believe sky told me that back in about 2011 when I lived in London, clearly not changed. I think I moved to Virginmedia after that, and never went back. SHD indeed should be no longer, as the new standard is FHD, and could even be argued its UHD.

  • Duaa7861
    Nazia (@Duaa7861) reported

    @kiiru20 @virginmedia They don't know what they are doing. Useless customer service.

  • Marion171988
    Marion (@Marion171988) reported

    @virginmedia Yes that's one of the problems of only having a digital team. Yes I can do it on her behalf. Please send me the link

  • RyanBroad23
    Ryan Broad (@RyanBroad23) reported

    @virginmedia Also before you say well I asked to cancel. I did because the month before, I asked for a call back before the new inflated bill price was due, as was keen to get this resolved. Guess what, no call… I am currently writing a E-Mail to your CEO so hopefully that gets a response?

  • Dem0cracyWins
    Chappie Intertech (@Dem0cracyWins) reported

    @virginmedia WHY IS MY INTERNET DOWN? It has been down most of the day and none of your support staff are responding to phone calls or the online chat. Absolutely appalling technical support ! WHAT IS GOING ON ?

  • jrv19rfc
    Jordan Vaughan (@jrv19rfc) reported

    @jmcmatrix43 @virginmedia So when inflation comes down so will the prices 🤔

  • kermit1015
    kermit10 (@kermit1015) reported

    @virginmedia @Minstrels79 Must really stand out but surely this is the service that should be applied to all customers

  • ThomasBirdsall
    Thomas Birdsall (@ThomasBirdsall) reported

    @virginmedia Raised the complaint, nobody could put me through to complaints team to discus and they sent me a resolution letter that made no sense and said ‘after our conversation’ that never happened. Again broken process. But you didn’t answer my previous tweet whether it’s a fair process?

  • KroyVR
    KroyVR (@KroyVR) reported

    @virginmedia Excellent value for money? If that were the case, Virgin Media would not have failed to resolve my two month old broadband problem. Nor would four on-site visits, remote checks, and countless CS calls, result in making it worse. Yup, it's degraded. I'm a BT customer next Friday.

  • kiiru20
    Mahiaini Kiiru (@kiiru20) reported

    @virginmedia what’s happening with your customer service and call centre????