Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 12/02/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Halifax, Batley, Bradford, Dewsbury, Barnsley, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield, Castleford and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Total Blackout
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • 63Syd Syd MC (@63Syd) reported from Huddersfield, England

    @virginmedia Logged in first time and no problems but since then I get this screen

  • andy_english Andrew English (@andy_english) reported from Dewsbury, England

    @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

  • jordfcs Jordan (@jordfcs) reported from Bradford, England

    @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

  • annie7hudds anne l (@annie7hudds) reported from Fenay Bridge, England

    @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

  • JoeMHirst Joe Hirst (@JoeMHirst) reported from Halifax, England

    @virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

  • SaffsAI Bam Bam (@SaffsAI) reported from Bradford, England

    Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

  • r5008 michael (@r5008) reported from Greetland, England

    @virginmedia is your brodband down at the moment Hx5 area ?

  • a8dullah_mulla Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • jordfcs Jordan (@jordfcs) reported from Bradford, England

    @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

  • r5008 michael (@r5008) reported from Greetland, England

    @virginmedia is virgin media broadband down ?

  • PaperInky inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

  • Debbie_Cleo Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England

    @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

  • HelenRaffTVN Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England

    @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • beckyshuriea Becky Bolton (@beckyshuriea) reported

    @RooneyCymru @virginmedia Down in SA6 still

  • olster1989 Oliver Wilson (@olster1989) reported

    @virginmedia Says no issues known, lost it 5 times last night and at least 2 times every night before that for tha past 5 days

  • RMGarrett Rosie G (@RMGarrett) reported

    @virginmedia the whole of SA1 is down yet your test says no faults in this area 🤔

  • AyeShaheel NDL Shaheel (@AyeShaheel) reported

    @virginmedia Still down

  • eternaInamu hannah ⁷ (@eternaInamu) reported

    @RooneyCymru @virginmedia same in sa6, have been having problems since last night

  • caireenebc Caireen E Bruce (@caireenebc) reported

    @virginmedia That number isn't supported by voice calls either and bit service doesn't help... Any other way to contact you or can you just check my info on twitter messenger. Meant I can sort this out once and for all thanks

  • VancouverVIX Vix (@VancouverVIX) reported

    @virginmedia I've been overcharged on my finally bill. No help from your customer service, waiting 3 weeks now for supervisor to call me back, now getting reminders for payment..

  • Graham6161 Graham Adamson (@Graham6161) reported

    @virginmedia I need to speak to someone in England about my problems and not online

  • VancouverVIX Vix (@VancouverVIX) reported

    @virginmedia Please can you provide me with the complaints email, so I can have a paper trail of my dispute, as I really don't trust the customer service person I spoke to he was very abrupt and condescending in his communication with me

  • antha8709 anthonyh (@antha8709) reported

    @virginmedia two days without internet now? your service status says no known issues but all my neighbours are down too!!! 😡