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Virgin Media outages and service status in Dewsbury, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Dewsbury, including 8 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 28, 9:01 PM GMT+1.
  • 54% Internet (54%)
  • 22% TV (22%)
  • 12% Wi-fi (12%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dewsbury, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Normanton, Bradford, Batley, Barnsley, Huddersfield, Wakefield, Leeds, Cleckheaton, Holmfirth, Dewsbury, and Castleford.

CityProblem TypeReport Time
Halifax E-mail 3 hours ago
Normanton Total Blackout 7 hours ago
Halifax Wi-fi 7 hours ago
Normanton Internet 7 hours ago
Halifax Internet 7 hours ago
Bradford Internet 10 hours ago

Nearby cities with recent reports

Halifax

19 recent signals

3 hours ago
Batley

14 recent signals

18 hours ago
Bradford

5 recent signals

10 hours ago
Normanton

3 recent signals

7 hours ago
Barnsley

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

  • AdamPagett3
    Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia That checker like my service doesn't work

  • JayDS87
    Jay Smith (@JayDS87) reported from Halifax, England

    @virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

  • annie7hudds
    anne l (@annie7hudds) reported from Fenay Bridge, England

    @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

  • vid_mitra8
    Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • JudgeDrokk
    Judge Drokk | Mark Hellewell (@JudgeDrokk) reported from Darton, England

    @virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.

  • jim_johnson24
    Jim Johnson (@jim_johnson24) reported from Shepley, England

    @virginmedia 7 days and still no @O2 resolution

  • Yuz6Yusof
    Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, England

    Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • Barry80901949
    Barry (@Barry80901949) reported from Bradford, England

    @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less

  • Pilki
    Christine Pilkington (@Pilki) reported from Bradford, England

    @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

  • SheltonAndy
    Andy Shelton (@SheltonAndy) reported from Heckmondwike, England

    Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

  • Gstraitz
    Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Karma_Soul
    L 💉 (@Karma_Soul) reported

    @virginmedia you said my box needs updating as it won’t work anymore if I don’t. I call and update it. I said I don’t want to change my package. You have now doubled my bill? Been on hold for 30 mins no answer and your web chat can’t help. If I wanted to upgrade, you’d pick up

  • janethebuell
    Jane (@janethebuell) reported

    @PeteUK7 @virginmedia Same problem with @skytv. Told them mum had died & wanted account closed. They said "we cannot close the account, we need to talk to the account holder". I repeated she died. I gave up, sent the equipment back & ignored the flurry of demanding emails. Very distressing.

  • manmanelende
    williams (@manmanelende) reported

    @virginmedia @JamieGBarry mine went from £82 to £185 😡 cancelled everything!! 3days before contract was expired retention team phoned, guess what? All of the sudden they could get it down to £65 …I told them where to stick it …

  • ScottyS396
    Scotty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🏳️‍🌈 #YES (@ScottyS396) reported

    "There's a broadband issue in your area" Aye, no **** @virginmedia. But there was no issues till your engineer turned up at lunchtime and started fiddling with the cabinets! 😩

  • updick1
    updick (@updick1) reported

    @BelfastBooks @virginmedia @MartinSLewis EE charged my mother in law for 2 years for wifi. She never got a box and was unaware of what she was paying.

  • steven_dale
    Steven Dale (@steven_dale) reported

    @virginmedia I have been locked out of "My Virgin Media” account since February, phoned 4 times and get nowhere they say they filled in a form and in 5 days it will unlock, never does. Means I have no access to sky sports, Virgin TV Go, and the new TNT Sports via HBO Max!!!

  • CruiseWildcat
    David (@CruiseWildcat) reported

    @PeteUK7 @virginmedia When my mum died, every company was brilliant & dealt with the issue with empathy & professionalism - apart from one: @VirginMoney Coincidence?

  • RRS91718
    Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported

    @virginmedia For the 3rd time in under 2 weeks our internet has gone completely down. This is becoming totally unreliable

  • milesc2003
    Miles (@milesc2003) reported

    @virginmedia “Intermittent signal in your area” check back in, in X amount of hours. Been that way since 7am this morning. I get that something has gone wrong beyond your control. But to know what has gone wrong would be nice to know. Thanks

  • NathanCourtney9
    N (@NathanCourtney9) reported

    @virginmedia internets down again. The reliability of this MULTI BILLION pound business is crazy. Im super glad they’ve partnered up with my network provider @O2 who are also just as unreliable. My decisions as an adult are awfully bad.