Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

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The latest reports from users having issues in Dewsbury come from postal codes WF13 and WF12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dewsbury, Kirklees, England 12/06/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dewsbury, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Barnsley, Halifax, Normanton, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton, Elland, Wakefield and Castleford.

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City Problem Type Report Time
United KingdomBatley E-mail
United KingdomBarnsley Internet
United KingdomHalifax TV
United KingdomNormanton Internet
United KingdomLiversedge TV
United KingdomHalifax Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • beccaAjones Becky Williams (@beccaAjones) reported from Gildersome, England

    @JonesMartyn @virginmedia It’s crap 💩

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont

  • pheniusfreak Andrew Howard (@pheniusfreak) reported from Wibsey, England

    @virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!

  • Gingernuts73 Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️ (@Gingernuts73) reported from Huddersfield, England

    Is there an issue with @virginmedia in Huddersfield today?

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????

  • jhbascombe James H Bascombe (@jhbascombe) reported from Bradford, England

    @virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.

  • DClark_Bland Daniel Clark-Bland (@DClark_Bland) reported from Leeds, England

    Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!

  • hannahiscontent Hannah Mason (@hannahiscontent) reported from Huddersfield, England

    @virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’

  • RoseyMacdoo Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England

    @virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?

  • kektyke1875 Ian Hart (@kektyke1875) reported from Darton, England

    @virginmedia hurry up and sort your service out. Been down most of day S75 region

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely

  • Bevster Bev Naylor (@Bevster) reported from Wibsey, England

    @virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?

  • heatoncreative Heaton Creative Photography (@heatoncreative) reported from Castleford, England

    @giaxclarke @virginmedia I will say, when it’s working it’s fantastic. Can’t complain but god I am not looking forward to the agony next time we have a problem.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mattj_uk Matt Johnson (@mattj_uk) reported

    Yet another @virginmedia area outage. Of course, no rebate because none of the outages are longer than 2 days in length, despite us having had significantly more downtime than that over 2021.

  • Kraze_95 Raz (@Kraze_95) reported

    @virginmedia Phone line has been down for 5 days and the service page cannot detect the problem. E1 area. Has an engineer been sent out to check?

  • nevertime19 steve (@nevertime19) reported

    @virginmedia Could i ask how long after my service is cut do i have access to my Emails? Cheers

  • cammyboo Penny BartlettOBoyle (@cammyboo) reported

    @virginmedia I don't want to be rude but you followed me straight after my tweet and have just responded. Equipment hasn't worked properly since installation, engineer tried to fix but wasn't confident, problem worse than ever. Tech support promise a callback, never happened.....

  • Glenn1wolves Glenn Humphries (@Glenn1wolves) reported

    Your website and customer service is a piece of **** @virginmedia

  • pogester Darren_NG-Digital (@pogester) reported

    Is there a worse company for customer service and support than @virginmedia. No Internet for nearly 24 hours, passed from pillar to post. Everyone giving a different excuse but no one seems to actually give a ****.

  • hanlon_mark Mark Hanlon (@hanlon_mark) reported

    @virginmedia There are definitely no reported issues. As I said, this occurred when you carried out your upgrade. Please arrange for a technician to visit our property

  • pogester Darren_NG-Digital (@pogester) reported

    @wanye_m @virginmedia We've had no end of problems. Been totally without Internet since last night and just get fobbed off with every call.

  • Matt_BCC Matt (@Matt_BCC) reported

    @virginmedia #virginmedia You promised an update within 48 hours... My NTLworld email address is still not working... Primary email address out of action for almost 10 days...

  • grezberto gmedford (@grezberto) reported

    @virginmedia really peeved, again, to get a message from virgin media that my data allowance has nearly been used up ( and I will start to pay extra ) when it’s only being used because your sodding shite WiFi is down, again.