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Virgin Media

Virgin Media Outage Report in Dewsbury, Kirklees, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dewsbury come from postal codes WF12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Dewsbury, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Bradford, Batley, Normanton, Huddersfield, Holmfirth, Wakefield, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Halifax Total Blackout 37 minutes ago
Leeds Wi-fi 1 hour ago
Halifax Wi-fi 9 hours ago
Leeds E-mail 22 hours ago
Leeds Internet 23 hours ago
Leeds Wi-fi 24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dewsbury, England

Latest outage, problems and issue reports in Dewsbury and nearby locations:

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠

  • paul_phillips83
    Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please

  • laurenemily234
    Lauren 🧚🏻‍♀️ (@laurenemily234) reported from Leeds, England

    @virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help

  • BeckyFirth76
    Becky Firth (@BeckyFirth76) reported from Southowram, England

    @virginmedia I'm having issues deleting a device from the TV go app. It just doesn't do anything when I press replace. Please help!!!

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks

  • Bhamjee786
    Mohammedbhamjee_ (@Bhamjee786) reported from Dewsbury, England

    Why do i still have 1 bar connection in my house @virginmedia fix up pls

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.

  • SUMBoiii_
    Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold

  • MichelleTownhil
    Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠

  • CLane_89
    Chris (@CLane_89) reported from Thornton, England

    @RickScottFlynn @disneyplus @virginmedia More for me rather than Gracie 😂 £50 isn’t that bad either to be fair.

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!

  • MichelleTownhil
    Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.

  • MichelleTownhil
    Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.

  • SUMBoiii_
    Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!

  • MichelleTownhil
    Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix

  • ron3stripes
    ronald fox (@ron3stripes) reported from Royston, England

    @virginmedia can you explain to me why you have used my property to fix cable to enter next door without my permission.

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 2020AAGAMER
    AAUTD (@2020AAGAMER) reported

    @virginmedia Talking about mountains and castles when your service is unreliable at street level...

  • sophielou28
    Sophie Vince (@sophielou28) reported

    @virginmedia your new 360 TV is so confusing! And the remote is noisy! Ah well at least I'll save a fortune when I cancel the whole bloody lot! #ifitsnotbrokedontfixit

  • 100Phish
    Phil Jacks (@100Phish) reported

    @virginmedia my internet is down. Please DM me asap. What’s going on

  • TotallyMUFC
    🔰 Totally Man Utd™ 🔰 (@TotallyMUFC) reported

    @virginmedia Yes. Is it really too much to ask that you have enough staff to help customers? Awful service

  • ana_aisq
    Ana (@ana_aisq) reported

    @virginmedia same issue 12h of no Wi-Fi, no idea when it will be fixed

  • TotallyMUFC
    🔰 Totally Man Utd™ 🔰 (@TotallyMUFC) reported

    @virginmedia @C4Gogglebox You have anyone actually on WhatsApp or is that just to pretend to have a customer service team.

  • JeffForshaw
    Jeff Forshaw (@JeffForshaw) reported

    @virginmedia I upgrade to v5 router but now need Wi-Fi pods resetting but I need to give serial numbers of pods but a) these are long details b) your call quality from 150 is crap and difficult for either to hear… I tried using WhatsApp comms but no tech available! Any ideas??

  • TotallyMUFC
    🔰 Totally Man Utd™ 🔰 (@TotallyMUFC) reported

    @virginmedia Broadband not working, no one on WhatsApp, can't get through on the phone, nothing. Worst service I've ever received, honestly you lot are a ******* joke.

  • biccester
    Beddo (@biccester) reported

    @virginmedia my mums 85 with memory loss she can’t remember password and we can’t cancel her renewal she’s on a pension and can’t afford the price increase from £47-£74 need help

  • coll34
    Collette Elliott (@coll34) reported

    @Virgin took £115 out of my account at the beginning of the month yet they cut me off. I’ve sent proof of my bank statement saying they have took it yet they are saying it hasn’t been paid. No one can put me in touch with anyone who can help me @virginmedia your a joke