Virgin Media Outage Report in Trident, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trident, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trident and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Trident, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Bradford, Brighouse, Dewsbury, Huddersfield, Cleckheaton, Wakefield, Keighley, Batley, Liversedge, Sowerby Bridge, Mirfield and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Halifax |
Internet | |
| Leeds |
Internet | |
| Bradford |
Community Discussion
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Virgin Media Issues Reports Near Trident, England
Latest outage, problems and issue reports in Trident and nearby locations:
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Suzy Swift
(@bally79) reported
from
Dewsbury, England
@virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!
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Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!
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Pippa Oldfield
(@PippaKOldfield) reported
from
Wakefield, England
@AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.
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Rob Prior
(@robfprior) reported
from
Bradford, England
Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc
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Tom Whewell
(@TonzerWee) reported
from
Guiseley, England
@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
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Antonio M. Arboleda #FBPE
(@Toni_M_Arboleda) reported
from
Leeds, England
@virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin
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Jamie Smith
(@JamieSmith45) reported
from
Huddersfield, England
Every month without fail our broadband goes down - @virginmedia what is going on? Particularly after prices went up last week!
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work
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Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.
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super pablo
(@pablo_hescobar) reported
from
Leeds, England
@virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.
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Natalie Ball
(@NatalieBall21) reported
from
Leeds, England
@virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?
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Joannemarygriffin
(@Joannemarygriff) reported
from
Wakefield, England
@virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fran
(@Fran07842557) reported
@virginmedia 17hrs and still emails are not sorted awful customer service
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ester83
(@Ester_Laura83) reported
@virginmedia Hence length of call to conclude with the area issue still being current- wish we could have established that sooner! No one seems to take note that this situation occurred straight after the engineer visit so would be pretty coincidental to be an area issue 3/
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VeganForLife
(@OpFreedom316) reported
@virginmedia down in Birmingham, says approx 4pm, not acceptable for those working from home
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Susan McM
(@McmSusan) reported
@virginmedia I really don’t know and that’s the problem. There’s no communication.
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Susan McM
(@McmSusan) reported
@virginmedia The issue is ongoing and will be until a new cable is pulled. I don’t understand the delay in doing so or the lack of communication. What’s most frustrating is the inability for me to check appointments and the inability of virgin to attend appointments as scheduled.
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Tom Walsh
(@tomwalsh77) reported
@virginmedia Your customer support is shocking. 45 minutes I’ve been chatting with one of your agents to change my primary contact number and it’s still not done.
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Shorty
(@enjooooythegame) reported
@virginmedia No spoken to your team on 150 and they have confirmed that I have had this for sometime where I am paying for 200 down load and indeed increased it last night to 350 and have only been get 50 and this has been going on for years @BBCWatchdog thoughts ?
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Pavan
(@Pavan33533052) reported
@virginmedia Hello Virgin media , any known issues with the broadband service looks like I am not able access from past 1-2 hrs. Am in Cheltenham Gloucestershire
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Richard Weedon
(@richweedon77) reported
@virginmedia Service line saying no issues with broadband in DE3. Will have to wait until I'm home now, but what's the next check?
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Michiel Hoefsmit
(@michielhoefsmit) reported
@fastcarspete Got it @virginmedia @VirginMedia_TV never responded to remove what I recall is 626 GBNews from my tv