Virgin Media Outage Report in Trident, Bradford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trident, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trident and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Trident, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Halifax, Keighley, Cleckheaton, Leeds, Huddersfield, Shipley, Wakefield, Liversedge, Pudsey, Dewsbury and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trident, England
Latest outage, problems and issue reports in Trident and nearby locations:
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Beau
(@fastnodeceo) reported
from
Leeds, England
@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!
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Rees
(@Rees_2807) reported
from
Huddersfield, England
@virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt
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Mosaicmania
(@francesktaylor) reported
from
Otley, England
@virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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Daryl Beaumont
(@DarylBeaumont2) reported
from
Leeds, England
@virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel
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Chris McCulloch
(@Chm14Mc) reported
from
Wakefield, England
@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Roy
(@badlydrawnroy) reported
from
Leeds, England
@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Emma Marianne 🇩🇰🇬🇧
(@emma76history) reported
from
Huddersfield, England
@virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈
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Pennine HR - your HR partners in business
(@PennineHR) reported
from
Huddersfield, England
@vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist
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Kamal Sharma
(@KamalSh03012772) reported
from
Leeds, England
@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔
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Pennine HR - your HR partners in business
(@PennineHR) reported
from
Huddersfield, England
@vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!
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Jonny
(@1972lovebug) reported
from
Burley in Wharfedale, England
@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Martin
(@JosephJMart) reported
O2 and Virgin Media: “We’re merging!” Me a customer of both companies, only finding out that’s happening because of Twitter: “I should probably open my Mail”
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LT
(@LT_laytont11) reported
@virginmedia Now the total is 5 times in a row. PLEASE COME ON VIRGIN ITS THE SAME **** EVERY DAMN WEEK. **** sake I just wanna chill and I cant do **** cuz my "reliable" provider is damn near useless at keeping the service active.
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Troublemaker of Zion 🇵🇸
(@PreciousGNSD) reported
@smoothfuego1 @UncoolTimi Virgin media internet is terrible. We are finished
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.
(@xashleyallen) reported
******* sort your **** internet out @virginmedia it has been a disgrace for the last 18 months.
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Paul P
(@AgentLittleP) reported
@TravelsOfTux @virginmedia I would put a bet on Virgin media using O2's network to run all of its MVNO as they would own the network anyway
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🇮🇪 Sean Tyson aka Moose 🏳️🌈
(@unidoorman) reported
@virginmedia Spent over an hour on the phone to be told to hide my remote honestly what’s the point I’m not a happy customer at all I’ve had to fork out for a new WiFi router and power line adapters to make my internet usable either the WiFi drops out or we lost it totally now this
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MummyY
(@MummyY15) reported
@virginmedia @mummy15 I will bear with you as ling as you can assure me you will not keep sending bills to my father for a service he's been trying to cancel since December to 2020.
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Dr Jessica Guth
(@Jess_Guth) reported
So Matthew at @SkyHelpTeam @SkyUK might be our new favourite person. No, we didn't get as cheap/comprehensive as @virginmedia promised but we got actual customer service and our wifi is already working again, TV will be this evening and new sky box installed next week! Thank you!
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thia
(@thiatrixx) reported
MY WIFI IS BAD AND I CANT WATCH GNF STREAM THIS IS ACTUALLY HEARTBREAKING. I AM GOING TO SUE VIRGIN MEDIA. THEY ARE CALLED VIRGIN FOR A REASON!!!!!! 😡😡😡😡
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jen chandler
(@jennychandler00) reported
@virginmedia our wifi is not working and hasn’t been for days. Can you please help? We’ve been trying to get through to you on the phone but it keeps hanging up