Virgin Media Outage Report in Trident, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trident, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trident and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Trident, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Leeds, Liversedge, Bradford, Dewsbury, Mirfield, Keighley, Wakefield, Batley, Shipley, Brighouse, Cleckheaton, Halifax and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Internet | |
| Leeds |
Internet | |
| Leeds |
Phone | |
| Leeds |
Internet | |
| Liversedge |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trident, England
Latest outage, problems and issue reports in Trident and nearby locations:
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Chirpy Frances
(@chirpyfrances) reported
from
Wakefield, England
Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy
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David Hatton
(@hattondoc) reported
from
Leeds, England
Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...
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David John Brady
(@bradydavidjohn) reported
from
Leeds, England
@virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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Gary Fretwell
(@GaryFretwell1) reported
from
Wakefield, England
@virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom
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Phil Singh
(@PhilSingh_com) reported
from
Bradford, England
@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
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Huddersfield Times
(@HuddersfieldTi2) reported
from
Huddersfield, England
@iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.
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FanExperienceCompany
(@FanExperienceCo) reported
from
Wibsey, England
If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁
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Jonny Brayson
(@braysoj1) reported
from
Keighley, England
@virginmedia internet gone down bd22 6hn
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Sir Rodney Ffing 🇬🇧🥃👓📱📸
(@Gingernuts73) reported
from
Huddersfield, England
Anyone else having an issue with @virginmedia WiFi?
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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#hellomynameisSuzie
(@suziealderton) reported
from
Silsden, England
@virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper
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daniel dries
(@dannyjd19) reported
from
Huddersfield, England
@virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FTR PREZZIE
(@FTRPrezzie) reported
@virginmedia Service is down YET AGAIN in area 30 Newark Nottinghamshire
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SaxY 🌈🐾
(@Lise1970) reported
@virginmedia having real issues ith my new Hub 3. Internet connection is fast, but for some reason, none of my social media apps will work/refresh on Wifi. Tried everything; uninstalling/reinstalling, clearing cache, even splitting the Wifi signal, but nothing works. Please Help
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Andrew 'Four Jabs' Burrell
(@DanePictionaire) reported
So far #nowtv's broadband customer service has been top class. I'm not accustomed to this after being a #virginmedia customer for 6 years.
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Kev Mic
(@twitnmic) reported
@virginmedia I’ve had no emails come through since Saturday. Is there a problem? Please respond so that I can DM you with further details.
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Alexia Page
(@AlexiaPage) reported
Hi @virginmedia it really should not take nearly an hour on online chat to cancel service, when out of contract so completely within rights to cancel. And no, I do not have to tell you which provider I am going to or how my household uses broadband! (1/2)
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Work Account
(@WorkAcc05931715) reported
@virginmedia Hello. We have had intermittent broadband connection for over five weeks now. No updates, no clarity. I work from home and will have to leave Virgin if I can’t find a solution asap. In SE26 area. Can someone help explain the situation, please?
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Lisa Alderson
(@LisaAld21314607) reported
@virginmedia The connect app saying no issues even though when I moved In I had to purchase my own booster for upstairs will try my laptop but the issue is clearly wireless as are most of the devices at home.
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Munira Ali
(@AllyMunira) reported
@virginmedia Still not working, I checked with my friends in my area nobody has internet in E16 area
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Daniel Wiltshire
(@djwiltsh) reported
@virginmedia So, this all seemed to be fixed by Aug 17th. Then I went on holiday, came back, and we have exactly the same issue. Nothing listed on the service status for the area, connection drops with a green flashing light between 23:00 and 23:30, will return at some point before lunchtime
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Daniel Wiltshire
(@djwiltsh) reported
@virginmedia Nothing listed as a problem in the area (which I don't believe based on last time this happened). Check fails as it thinks the hub is disconnected (which is the whole problem!)