Virgin Media Outage Report in Burley in Wharfedale, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burley in Wharfedale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burley in Wharfedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Burley in Wharfedale, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Bingley, Skipton, Keighley, Shipley and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Bradford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burley in Wharfedale, England
Latest outage, problems and issue reports in Burley in Wharfedale and nearby locations:
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Andrew Thompson
(@russell1234) reported
from
Harrogate, England
@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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Steven Amani
(@steven_amani) reported
from
Harrogate, England
@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul M O'Toole
(@paulmoToole) reported
@virginmedia Does not work ! Why don’t they call me back as they said they would ! I don’t have the time to be calling virgin every day wasting my time it’s beyond a joke I’m paying for a substandard service !
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jane spindley
(@JaneSpindley) reported
@virginmedia hi why have they taken bad girls off the drama channel after only 4 series when there is 8 , just watched all 4 and now it’s gone off , gutted
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Thoughtful Dodger #proeu #rejoin
(@everiday_joe) reported
@virginmedia your chat support line is taking way too long. Please fix it. Is everyone leaving you at the same time?
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Paul M O'Toole
(@paulmoToole) reported
@virginmedia Hi I managed to get through last week and was cut off after speaking with someone ! They took my number and said they would call me back I’m still waiting .. this is ridiculous please contact me as I’m about to cancel my DD with you. I’m so annoyed
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Mark Adams
(@damsMark) reported
@virginmedia I had a webchat with Megan on friday but no engineer appointment has been arranged for my mother who depends heavily on her phone line . I need to help her sort her phone out but there’s no way of getting to speak to any customer services!
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Mars
(@saccharyn) reported
Their online complaints form doesn’t load. I have requested to be put through to the customer care team on the phone and been refused. All I have left is sending a complaint by post at this point. Are we in the 1920s, @virginmedia ?
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Alan Cox
(@coxy731) reported
@virginmedia No, it’s a problem with modem mode on your router (it works fine in router mode). I told them that this morning but won’t help until it’s been monitors for 24 hours, it’s not the first time it’s happened
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Paul M O'Toole
(@paulmoToole) reported
@virginmedia Hi I’ve had no landline for ages it’s broken ! Plus my internet keeps dropping out so I’m tired of this so I’m leaving it’s a joke why tell a customer you will ring back and Don’t ! They had my number I’m really fed up with this dreadful service I’m paying a fortune for 🤬
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Nadine Prior
(@emi_lou1) reported
@virginmedia Tomorrow but as we have tried explaining we need to know a time as we work and they need access to the rear of our property. My husband has come home early 3 times and each time they haven't turned up. Never suffered such poor customer service before.
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lynette higgins
(@lynettehiggins3) reported
@virginmedia You told I’ll d me the last time I tweeted weeks ago that someone would be in touch, then I get the email on 15/10 to say the complaint was resolved when it hadn’t been when I hadn’t even spoken to anyone, this customer service is appalling!!