Virgin Media outages and service status in Burley in Wharfedale, England
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- Virgin Media generated 1 outage signal in the last 24 hours around Burley in Wharfedale, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 14, 6:03 PM GMT+1.
- Internet (45%)
- Wi-fi (32%)
- TV (16%)
- E-mail (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burley in Wharfedale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burley in Wharfedale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burley in Wharfedale, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Keighley, Shipley, Harrogate, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 3 hours ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 3 days ago |
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TV | 4 days ago |
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Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Burley in Wharfedale, England
Latest outage, problems and issue reports in Burley in Wharfedale and nearby locations:
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
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Dave Martin (@DaveyBest) reported from Harrogate, England@virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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Jonny Brayson (@braysoj1) reported from Keighley, England@virginmedia why is the picture Quality so bad on the sky sports red button
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Bradford, England@vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.
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Tony Preston (@tapreston) reported from Harrogate, England@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.
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Dave (@djt81) reported from Leeds, England@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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James Wall (@JamesWall67) reported from Harrogate, England@virginmedia Morning! Any chance of providing the service that we all pay for today?
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That Heaton Mess (@GavHeaton) reported from Bradford, England@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
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Rachel Hatfield (@rosiehat) reported from Wrose, England@vmbusiness Have we got any updates on this outage please? #Timeismoney #business
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Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, EnglandWhile I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
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Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
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Richard Parker (@Ripark114) reported from Pannal, England@virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?
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Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England@virginmedia why is it not working in LS12 area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Sloan (@sloany1976) reported@virginmedia Anyone available to help get me logged in? I have an account but wether on browser or on the app I keep getting the same issue
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Mandy H 💙 (@ShropshireMandy) reported@virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.
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andrea crosby (@andreac14064810) reported@virginmedia I’m totally disgusted by your service
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Nichola 2020 (@NicolaDonnan) reported@virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.
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Debbie Cosway (@debbiecosway85) reported@virginmedia the up and down buttons have stopped working on my remote 😕
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Paul THORNE (@harrewis) reported@virginmedia brilliant…received new 360 remotes. Zero instructions in box so have to find instructions online. Cannot connect remote to tv after MANY attempts. No way of getting help! Why no clear instructions in the box on how to pair??!!
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ANDY YATES (@ANDYPVFC) reported@virginmedia @El_Lloydie It's pointless sending you lot messages as customer services is an absolute joke.
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Hank (@Hank83416250473) reported@virginmedia going into day 2 of no broadband, on hold for 35 mins and cut off, disgusting customer service
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just me (@PHILROOKS) reported@virginmedia With respect I have done this, and you just come back saying you can't access my account or help as you're just the MEDIA TEAM. I'm sure you're here to just monitor the poor comments and look like you care, when you don't. Your CEO should be embarrassed and take responsibility
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jambino (@Jambino6_) reported@virginmedia YAP YAP “problems in my area yap yap” same problems every week mate, same ****** response on the phone oh I’ll do test blah blah blah. Horrible customer service, horrible wifi 🥱