Virgin Media

Virgin Media Outage Report in Burley in Wharfedale, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Burley in Wharfedale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burley in Wharfedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Burley in Wharfedale, Bradford, England 09/09/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burley in Wharfedale, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Harrogate, Hebden Bridge, Guiseley and Haworth.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomBradford Internet
United KingdomBradford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Burley in Wharfedale, England

Latest outage, problems and issue reports in Burley in Wharfedale and nearby locations:

  • Liamstead13 Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.

  • laurenemily234 Lauren 🧚🏻‍♀️ (@laurenemily234) reported from Leeds, England

    @virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠

  • Crow666Steve Stevie Crow (@Crow666Steve) reported from Bradford, England

    @virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .

  • CLane_89 Chris (@CLane_89) reported from Thornton, England

    @RickScottFlynn @disneyplus @virginmedia More for me rather than Gracie 😂 £50 isn’t that bad either to be fair.

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.

  • debbi_kelsey DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England

    @virginmedia No. I don’t have a reference number and my complaint is about the bill!

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix

  • RuthBilhamArt Ruth Bilham Art (@RuthBilhamArt) reported from Leeds, England

    @virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.

  • ste_sundance17 Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution

  • D1e9a7n8o Dean Westnutt (@D1e9a7n8o) reported from Leeds, England

    @virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow

  • ste_sundance17 Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for

  • Liamstead13 Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if my router is not working how am I meant to make a phone call from a landline phone

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanWBannister Alan W Bannister (@AlanWBannister) reported

    @virginmedia Your test says no problems in my area and evrything is 'fine'. I'm getting concerned now!

  • KungFuPower13 Sophie Louise Power (@KungFuPower13) reported

    @virginmedia I have no internet at all so something has clearly broken , and I need to work from home

  • ShahlaBaghesta1 Shahla Baghestani (@ShahlaBaghesta1) reported

    @virginmedia Hi , I spoke to them yesterday afternoon and I was told that the issue will be resolved within 48 hours .

  • imfreemarie A (@imfreemarie) reported

    @virginmedia I’ve been waiting on your text support line for well over 2 hours and the self help guides takes me back to the text support number that I’ve been waiting ages for!!! HELP ME 😡😡

  • JuanCarlosE8 JuanCarlosE8 (@JuanCarlosE8) reported

    @virginmedia I don’t advise losing connection. Who would advise connection loss?!?!. When the connection drops it’s all devices wired and wireless. Main issue is ps5 and it’s wired. I don’t need WiFi on my phone.

  • JuanCarlosE8 JuanCarlosE8 (@JuanCarlosE8) reported

    @virginmedia When it’s good it’s great and I don’t mind paying the amount I pay but when it’s bad it’s horrible and makes me question why I pay so much.

  • JuanCarlosE8 JuanCarlosE8 (@JuanCarlosE8) reported

    @virginmedia I’m reading lots of cases on here from people not just in London complaining about the same thing, it doesn’t reboot it just stops working for about half a minute then starts working again. I’m paying a premium price for this service and wouldn’t expect this to happen so often.

  • paulasheperd 🌸 (@paulasheperd) reported

    @virginmedia When you gave me the number. Saturday night also. An apology is great but it doesn’t help

  • andynix1878 andy nixon (@andynix1878) reported

    @virginmedia Moved house and virgin don’t cover the new address. I was NOT told about a cancellation charge on the call. I had two hoses and no issues when I left the other property

  • AndyMarshall7 sharkANDO (@AndyMarshall7) reported

    @virginmedia there’s been an outage in WiFi in the G2 postcode since yesterday, is there any more information on when this will be fixed?