Virgin Media Outage Report in Burley in Wharfedale, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burley in Wharfedale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burley in Wharfedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Burley in Wharfedale, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Harrogate and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
||
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Bradford |
Wi-fi | |
| Leeds |
Total Blackout | |
| Harrogate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burley in Wharfedale, England
Latest outage, problems and issue reports in Burley in Wharfedale and nearby locations:
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Rebecca Stenson
(@steno22) reported
from
Wibsey, England
@virginmedia numerous phone calls, 1 involving 5 different people and every time its having to explain the same issue to each and every one. The call centre staff do not listen. The inept service is frustrating and staggering! I'm sorry we left BT!
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Phillip Jameson
(@pjam62) reported
from
Gildersome, England
@virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I had no internet for 2/3 hours but yet opted into the free text message to let me know when the issue has been fixed. Still no text message 🤣🙈
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Phil Hardaker
(@philjh1975) reported
from
Shadwell, England
@virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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Binder Xavier Lal
(@binxl) reported
from
Wibsey, England
Come on @virginmedia I’ve got lots of files to send and receive, there’s no outage in my area but the signal is so weak. I pay for the highest speed available!! Frustrating and maddening to say the least!......
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown
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Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RoM
(@RoMonwhy) reported
@virginmedia guess what? I still haven’t got internet you… you are literally the worst company ever! Why don’t you own up to you mistakes and sort this! 9th October 2021 was my first install date now it’s 10th January 2022… @Ofcom this surely can’t be okay?
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geographycarrie 🌍
(@GeographyCarrie) reported
First reported my broadband issue to @virginmedia on 17th Nov. Everytime I'm told to try the same 'fixes' and to wait 48 hours. We're now over a month later and my internet has just cut out for the 7th time today. This is getting ridiculous.
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firehorse 💙 #JohnsonOut #takebackBritain #RTTG
(@CathyHo61168888) reported
@GeographyCarrie @virginmedia ******, I thought ours was bad, Carrie.
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toastykombat
(@toastykombat) reported
@virginmedia I need help setting up landline and internet. Please can I speak to someone. I have the home hub but need engineer to visit property. Thanks
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Steve Goold
(@GooldSteve) reported
@virginmedia App tells me there are issues: “Your TV box is online but may not be working fully.” You’ve see that, yeah?
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👕 LG
(@LLEEEEGG) reported
@virginmedia my tv channel selection doesn’t work and your useless contact line sends me a text (which doesn’t help at all) then hangs up. Terrible.
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anonymously anon
(@BornPernickety) reported
@virginmedia Yep it’s a local fault, it’s known and acknowledged, but what good is that? Broken is broken.
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Kristofor Drummond
(@ToffaDrummond) reported
@virginmedia The app doesn’t support my hub 4? Any other ideas that might work? The Wi-Fi isn’t strong enough for a phone or smart tv to connect in one bedroom
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M
(@Cunners22) reported
Hey @virginmedia , me again... Any chance I can get some broadband or TV at some point? Second time in as many weeks you've been down for an entire day!.
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Rob Austin 🔶
(@robaustinn) reported
Please @virginmedia sort yourself out! Been onto customer 5:30 over your terrible service. Please sort it out. The pixel issue is beyond a joke. I can’t bear to see #phillmitchell twice on screen.