Virgin Media

Virgin Media Outage Report in Burley in Wharfedale, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Burley in Wharfedale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burley in Wharfedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Burley in Wharfedale, Bradford, England 04/24/2024 20:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Burley in Wharfedale, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Harrogate, Ilkley, Bingley, Knaresborough and Keighley.

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City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomBradford Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet

Community Discussion

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Virgin Media Issues Reports Near Burley in Wharfedale, England

Latest outage, problems and issue reports in Burley in Wharfedale and nearby locations:

  • CLane_89 Chris (@CLane_89) reported from Thornton, England

    @RickScottFlynn @disneyplus @virginmedia More for me rather than Gracie 😂 £50 isn’t that bad either to be fair.

  • laurenemily234 Lauren 🧚🏻‍♀️ (@laurenemily234) reported from Leeds, England

    @virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help

  • debbi_kelsey DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England

    @virginmedia No. I don’t have a reference number and my complaint is about the bill!

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.

  • ste_sundance17 Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.

  • Crow666Steve Stevie Crow (@Crow666Steve) reported from Bradford, England

    @virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .

  • Liamstead13 Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone

  • Liamstead13 Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if my router is not working how am I meant to make a phone call from a landline phone

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.

  • RuthBilhamArt Ruth Bilham Art (@RuthBilhamArt) reported from Leeds, England

    @virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.

  • ste_sundance17 Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rick35864733 Rick (@Rick35864733) reported

    @virginmedia Now I'm being told ive already got a hub 3.0! When ive clearly not. Onto technical now... More waiting! Gone from the hub is delayed due to covid to it was never ordered to your showing as already having 3.0! Make your minds up

  • iggyconnell iggy connell (@iggyconnell) reported

    @virginmedia I told you it's my father in laws address, I'm in Oxford and having to try and deal with it, there is nothing wrong with my service, it is his services at G824BU

  • Rick35864733 Rick (@Rick35864733) reported

    @virginmedia Spoke to live chat who couldnt help so given a 'direct' number to get straight through to technical, which was a lie! Finally spoke to someone who stated there was no order for a new hub even though I have text messages from the agent on the 31/03 saying it will arrive 6th apr!

  • loucanova15 Anthony Loman (@loucanova15) reported

    @virginmedia The worst customer service I have ever experienced in many years. Make promises that are not kept, waste your time, are totally unreliable. Choose any other option other than Virgin who seem only interested in increasing prices with zero interest in fixing problems.

  • OhThisBloodyPC Oh This Bloody Computer (@OhThisBloodyPC) reported

    @bbcdanw Are you still interested in @virginmedia ? I got two letters from them today. One says that since I haven't responded to their offer yet they have closed down the case. The other, that arrived in the same batch, seems to be the offer. A shockingly underhand tactic.

  • saramiperes Sara Peres (@saramiperes) reported

    @virginmedia Hi AC, thanks for replying - yes, after my message I found the link through another thread between you and a customer. Confirmed there are problems in this area, so mystery solved. Crossing my fingers for a speedy resolution now

  • JustDaFacts7 Justin Leonce (@JustDaFacts7) reported

    If you don’t want your money @virginmedia that’s fine by me, but don’t be sending me letters for it. I have called twice now and been on hold for 30 minutes only for the phone to be put down on me. #

  • seeingstars76 SeeingStars (@seeingstars76) reported

    @virginmedia Hi, called on Tuesday and spent 40 mins on phone and was assured problem was fixed. It still isn’t working. How can it be this difficult?

  • Kxtie_r1999 Katie (@Kxtie_r1999) reported

    @virginmedia have the worst customer service I’ve ever seen...

  • craigph80 Craig Howes (@craigph80) reported

    @virginmedia Hello, Ongoing and unstable internet connections, particularly upstairs. Lead is unearthed. Yes, numerous times. Thanks