Virgin Media Outage Report in Wrose, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrose, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wrose, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Huddersfield, Bradford, Wakefield, Halifax, Batley, Bingley, Dewsbury, Cleckheaton, Liversedge, Skipton, Keighley, Mirfield, Shipley and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Huddersfield |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Bradford |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrose, England
Latest outage, problems and issue reports in Wrose and nearby locations:
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DBP196
(@dbp196) reported
@virginmedia Our tv has an intermittent black screen problem from the start. When I call the system tells me to reboot the system. I’ve done that 10 times. As I could not speak to someone I called Sales who put me through to technical who I waited for 75 mins with no answer. Any help Virgin?
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Rhys Caswell
(@CaswellAlun) reported
@virginmedia Absolutely give up with you Virgin, 8 just hope other new builds don't put you in as the main provider. Customer service shocking, resolution shocking, can't even give a call back, what do you do?
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Tom Grater
(@tomsmovies) reported
@virginmedia Hi, any idea what's happening in SE19 area? Internet down all day and now not estimated to be fixed for another 12 hours. Would appreciate more info as me (and many others I imagine) are working from home.
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Al-Kahlan
(@_yasminnox) reported
@Delfty_ @virginmedia Omg virgin media is the worst!!!!!
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PrinceIsLonely
(@PrinceIsLonely) reported
@FakeChloe_x @virginmedia Ik acc the worst i have the same
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ben
(@Bennzky) reported
@virginmedia internet has gone down again I think every day for the last 3 weeks but yet no help
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Covyid_UltimateFandemic
(@covyid) reported
@virginmedia Your bills are so hard to understand, I made a payment last month because of issue with Direct Debit, why is it showing that I still owe this? I have an email receipt of payment
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Spurs Mad
(@THSpursMad) reported
@virginmedia so engineer has been, reset everything. For one day fine and again it’s been dropping off and getting worse by the day. Engineer told me that the signal was sporadic which is causing me to lose internet connection why can’t you sustain my paid for service? @WhichUK
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Trevor Baddeley Mills
(@fatpants2012) reported
@virginmedia Yet no one has asked for my postcode or details? Hmmmm. This has been like this for weeks. Stop putting off trying to get me into your DM and help me look in to whats going on
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Neil Gardner
(@Bestheadkase) reported
@virginmedia Why do you use a coaxial cable from the box to the router, that's a really poor way of doing it?