Virgin Media outages and service status in Shelf, England

Problems in the last 24 hours in Shelf, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shelf, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shelf, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Bradford, Batley, Huddersfield, Littleborough, Brighouse, Cleckheaton, Liversedge, Yeadon, and Pudsey.

City	Problem Type	Report Time
Leeds	Internet	29 minutes ago
Halifax	Wi-fi	1 day ago
Leeds	Wi-fi	1 day ago
Halifax	Internet	1 day ago
Halifax	Wi-fi	1 day ago
Halifax	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shelf, England

Latest outage, problems and issue reports in Shelf and nearby locations:

• 
  Rebecca (@Bexwa) reported 1 second ago from Dewsbury, England

  @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

• 
  Jordan (@jordfcs) reported 1 minute ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

• 
  Laney_33 (@Laney338) reported 4 minutes ago from Thornton, England

  @VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia

• 
  Barry (@Barry80901949) reported 13 minutes ago from Bradford, England

  @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

• 
  Abdullah Mulla (@a8dullah_mulla) reported 14 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  That Heaton Mess (@GavHeaton) reported 15 minutes ago from Wibsey, England

  @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

• 
  Lisa Lavelle (@Lisalav22) reported 15 minutes ago from Guiseley, England

  @virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening

• 
  anne l (@annie7hudds) reported 22 minutes ago from Fenay Bridge, England

  @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

• 
  Richard Best (@RichardBest6) reported 30 minutes ago from Ovenden, England

  @virginmedia is there currently a problem with broadband in HX30LZ?

• 
  John Leeson (@Jp_Leeson) reported 33 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 34 minutes ago from Keighley, England

  @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

• 
  Polski 💙💛🤍 (@WhinmoorWhite) reported 35 minutes ago from Halifax, England

  @virginmedia any news on issues in Calderdale / Copley HX3 0 area? More off than on today despite there being a white light on the router as normal. Help!

• 
  Beau (@fastnodeceo) reported 38 minutes ago from Leeds, England

  @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

• 
  Simon (@HullsGinMan) reported 38 minutes ago from Leeds, England

  @virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G

• 
  Jordan (@jordfcs) reported 38 minutes ago from Bradford, England

  @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

• 
  maria (@mariaspears) reported 39 minutes ago from Huddersfield, England

  @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

• 
  Javi 💙💛 ۞ (@JaviEnNZ) reported 40 minutes ago from Halifax, England

  Under no circumstances ever sign anything with @virginmedia. It's probably the worst company I've ever dealt with.

• 
  BCB 106.6fm (@bcbradio) reported 41 minutes ago from Bradford, England

  18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

• 
  Christine Pilkington (@Pilki) reported 57 minutes ago from Bradford, England

  @virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!

• 
  Barry (@Barry80901949) reported 57 minutes ago from Bradford, England

  @virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toise - Formerly Force Gaia - Stream Mon/Thurs 8pm (@Toise_Online) reported 2 minutes ago

  @rokokoprufei @virginmedia I had a slightly more techie issue with my ISP. They lied to me that they supported a feature that they actually didn't, and when i went to use it i found out. I just wanted to set up a Minecraft server for friends to log into without mucking around wiht changing IP addresses

• 
  𝐋 𝐄 𝐄 ™ (@outwrite) reported 2 minutes ago

  iplayer quality so bad watching the match. Like watching through water. Also, why can't I watch with @virginmedia app? Disappointing..

• 
  *** (@lenatrobins) reported 4 minutes ago

  @andrewc44104127 Or the people who deal with customer complaints at Virgin Media

• 
  Michael Crick (@MichaelLCrick) reported 10 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK As I have said here before, Virgin Media treat customers with total contempt. The worst type of British capitalism. Branson must be so ashamed.

• 
  Samuel (@samhardiman92) reported 12 minutes ago

  I have never in my adult life had to deal with a more inept bunch of incompetent people than those who work at virgin media, I wager I would get more sense from an extinct species than I would from their "customer service" department

• 
  Wingssherpa (@WingsSherpa) reported 18 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

• 
  Nicola Byles (@BylesNicola) reported 19 minutes ago

  @virginmedia we cannot watch the football due to your poor service! This is unacceptable!

• 
  Stephen Hampson (@StephenHampson) reported 24 minutes ago

  @virginmedia Sent one. Managed to fix it late at night but no help on your website for the streaming box so seems you don't act on your feedback and the remote app failed to work.

• 
  Dr Elaine Rust (@elainerust) reported 26 minutes ago

  @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

• 
  Stephen Hampson (@StephenHampson) reported 30 minutes ago

  @virginmedia brilliant. Less than 12 months before the remote control on the streaming box packs up. And you haven't listened to feedback otherwise it would be one of the options on the help screen. What an awful company this is. Yes I've changed batteries.