Virgin Media Outage Report in Ilkley, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilkley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ilkley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Harrogate and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Leeds |
Wi-fi | |
| Bradford |
||
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Aimee
(@aimeereynoIds) reported
from
Leeds, England
@virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia getting sick of this now, got up this morning (25/08) no internet yet again. This is just a recurring problem, we are not getting a service and your overseas call centre is useless, how about a refund for lack of service every couple of weeks.
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Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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Joe B
(@JosephB15549606) reported
from
Bradford, England
@virginmedia your broadband is so bad it’s ten time worse than Covid 19
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Danny Bennett
(@DannyJBennett) reported
from
Gildersome, England
@virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @carl_kears Have you ever tried speaking to your offshore team? Ask them a question outside their script and you’ve no chance. The last time I tried, 3 different people cut me off. Useless service.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @Pulse984 It’s ok adhering to the compensation rules, but the insidious lack of service isn’t covered. A very frustrated customer with no internet yet again.
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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Mike Robertson
(@Mikeyrob73) reported
from
Bingley, England
Hey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service
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Sunny The Desh Pope
(@DeshPope) reported
from
Bradford, England
@virginmedia yooo anybody able to help me with is WiFi? It’s all just gone down
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Jade Bradfield
(@jadebradfield) reported
from
Bradford, England
Why does your internet connection always play up when you’ve got loads of work to do! 🤬 @virginmedia any connectivity issues going on in Bradford area?
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Complaints People
(@ComplaintsPeop2) reported
@virginmedia Improve your basic customer service and show care towards customers. Stop with the false promises and listen to us as customers.
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Simon Gallagher
(@vinf_net) reported
Amazing that when I go to my @virginmedia account portal the fastest connection I can get is 350mbit but if I put all my same details in as a new customer, I can get 1Gbit… @virginmedia why is this? Please don’t make me call-in (10yr+ customer)
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raza
(@raza783) reported
@virginmedia To be honest it's still bad. WiFi signal cuts out in the next room
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Anne L
(@annelolak) reported
@virginmedia rented a film on Saturday....attempted watching 6/7 times, kept stopping, rebooted loads, various error codes which I cant remember but C130, N27....gave up. So many issues with Virgin recently. Is Sky or BT more reliable in Horwich area?
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Pixel & Dot
(@pixelanddot) reported
@virginmedia Hi, I am getting a message that my blueyonder emails are unavailable. Please can someone help? Thanks
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Vonneeee 🟨🟥
(@VonneeeeV) reported
@virginmedia I've gone in to the network settings on TV and it says connected to wireless network but not Internet. No other devices connect either. And I've switched hub off for 30 seconds and back on again. I've done this 3 times.
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Shardon #SVG 🙏🏽🇻🇨 and 🇮🇳#india
(@shardon1980) reported
@virginmedia my 92 year old nan pays you a fortune. You made an upgrade that caused her landline phone to not work for months. She lives alone. She now has to buy out of her contract. This is how you treat elderly people. Disgusting😡😡😡😡
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Danielle Louisa 🌈
(@dozydanyelle) reported
@BrianBo54982288 @virginmedia There a joke of a company i rang to complain about a contract I never agreed to and that a manager would call me back but instead they have just given me a fresh new 18 month contract, its fraud!!!
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Shardon #SVG 🙏🏽🇻🇨 and 🇮🇳#india
(@shardon1980) reported
@virginmedia No . Her phone hasn’t worked properly for months. It’s her only source to outside world. She even had to change her number. And we can’t ring her cos her phone doesn’t work. She now has to get a new provider because of your awful service. It’s Covid we can’t go to her house a lot
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John Tweedie
(@johntweedie) reported
@salfordbeerfest @frednfrank @virginmedia I do remember us having a 'repull' when we moved into this house. We were quite a distance from the cabinet and the signal was too low. A team of 6 rocked up and replaced the cable with a new, higher capacity one. probably NTL days back then,