Virgin Media Outage Report in Ilkley, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilkley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ilkley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Keighley, Shipley, Harrogate and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Bradford |
Wi-fi | |
| Leeds |
TV | |
| Leeds |
TV | |
| Bradford |
Internet | |
| Keighley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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Scott Nelson
(@ScottShaqNelson) reported
from
Keighley, England
@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Ryan Brigdale
(@RBrigdale1984) reported
@virginmedia It is not “loos” of business as it is not my business. And in checking your T’s and C’s (section D point 2) you not having anyone to inform us of an outage is breach of contract so you will be compensating us.
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Paul Damien 👯♂️🌈(He/Him/It)
(@paul_damien) reported
So, @virginmedia advise me to keep trying to call them, how long until I take it to @Ofcom ? I've been trying to speak to them about my account for months, and it's permanent queues or being hung up on... I can't keep wasting hours for them to hang up on me
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Emma “Three Sheds” Bolton
(@emma_wych_elm) reported
@virginmedia hello, can you pls confirm if the network is down in the N6, London area?
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Lord Ryan Brigdale
(@RBrigdale1984) reported
@virginmedia The registered outage has been updated after the outage has occurred so how on earth can I view the outage on my laptop with no WiFi???? The level of contradiction is astonishing. Looks like another call to the CEO office is needed. #Useless
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Chris
(@chris_lumb) reported
@virginmedia Yes it does - however I would have thought that this was an issue for virgin to sort? The advice is all quite technical on the forum. Jitter 91ms this morning.
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Mike Clarke
(@clarkeymichael) reported
@virginmedia Checked service status which says OK. Unplugged and checked all connections. Reset and rebooted several times. Work from home impossible without WiFi.
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Claire Sutton Williams
(@ClaireSuttonWi1) reported
@virginmedia And now silence. More in the way of terrible customer service.
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Laura Upton
(@LozzieMoo) reported
therefore I am being stolen from every month. How do it get this resolved. I don't have an account with @netflix so I cannot cancel it and @virginmedia are refusing to help me. Where do I go from here?
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Spencer Clark
(@Spencer28783836) reported
@virginmedia I need an area manager to contact me immediately. Or I am escalating to Ofcom / relevant watchdogs. Your team are rude, unhelpful, and unapologetic about the inconvenience they are causing. I was promised a call, I have received nothing. I was promise an engineer visit - nothing
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Paul Damien 👯♂️🌈(He/Him/It)
(@paul_damien) reported
@virginmedia Sorry, all our teams are busy right now, we'll be with you as soon as we can, then after about an hour you hang up