Virgin Media

Virgin Media Outage Report in Ilkley, Bradford, England

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The latest reports from users having issues in Ilkley come from postal codes LS29.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ilkley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilkley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ilkley, Bradford, England 01/15/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ilkley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Bingley, Ilkley, Harrogate, Keighley, Skipton and Shipley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds E-mail
United KingdomBradford Internet
United KingdomBingley TV

Community Discussion

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Virgin Media Issues Reports Near Ilkley, England

Latest outage, problems and issue reports in Ilkley and nearby locations:

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • ScottShaqNelson Scott Nelson (@ScottShaqNelson) reported from Keighley, England

    @virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty

  • timctes Tim Coates (@timctes) reported from Leeds, England

    @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • BalearicSocial Andy Pye (@BalearicSocial) reported from Leeds, England

    @virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Leeds, England

    @virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service

  • russell1234 Andrew Thompson (@russell1234) reported from Harrogate, England

    @virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • drariba AribaIV (@drariba) reported from Leeds, England

    @virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Myles__Stephens Myles (@Myles__Stephens) reported

    @virginmedia It says no known issue but I’m not the only one in the area with this probably or has reported it, for the past week it’s constantly gone off Sometimes for hours on end

  • MarySequera Mary (@MarySequera) reported

    @virginmedia It is my broadband router. I moved out of my place and had to cancel your services.

  • Monza972 Monil 💙 (@Monza972) reported

    @virginmedia I've tried explaining this multiple times & every support staff replies with "you're getting your advertised speeds, we can't do anything about it". That's not the problem I am describing to them hence my anger because I keep getting a scripted reply back. It's not good enough.

  • leonspight Leon Spight (@leonspight) reported

    @HamptonPN @virginmedia I’m in TW12 and had no issues today.

  • BrokenSoul_2020 Broken Soul (@BrokenSoul_2020) reported

    @virginmedia who do I speak to to make a complaint about the disgusting treatment my elderly mother (a customer of yours for 30years) has received from your company and one of your engineers that visited her today? #appalingcustomerservice

  • gesichtzeintopf Juri (@gesichtzeintopf) reported

    @virginmedia Yes, of course. That’s all you ever say. 2 weeks ago, there was some downtime during business hours due to maintenance. Seems like your teams maintained the broadband to the ground. Now we just have to wait until it’s back. Easily the crappiest broadband service in the UK.

  • sacha_levyfan Katie (@sacha_levyfan) reported

    @virginmedia What happens if she can’t remember the login or password can you set up a new account

  • harding_gareth Gareth Harding (@harding_gareth) reported

    @virginmedia yet you cut us off Until we pay £130 for the services we never had Which wasn’t our fault it was down to you, If your team can’t help who can #Trading standards I just feel so let down

  • Samyaa_x Samyaa (@Samyaa_x) reported

    @virginmedia It’s strange because every time I’ve had to speak to you guys, the customer service has been poor and not helpful at all. I’ve tweeted about my regret of leaving Sky to join Virgin a few times now

  • Monza972 Monil 💙 (@Monza972) reported

    Ffs @virginmedia, dump your so-called support from India because they sure as **** don’t know what I’m trying get help on!