Virgin Media Outage Report in Cowling, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cowling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cowling, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Bingley, Burnley, Skipton, Keighley, Shipley and Nelson.
City | Problem Type | Report Time |
---|---|---|
Bradford | Internet | |
Bradford | Wi-fi | |
Bradford | Internet | |
Halifax | Wi-fi | |
Bingley | TV | |
Burnley | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cowling, England
Latest outage, problems and issue reports in Cowling and nearby locations:
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Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
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Richard Hizzard
(@Hizz67) reported
from
Halifax, England
@virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Georgina Morey
(@georgina_morey) reported
@virginmedia I have had electric wires hanging out of my wall since before Christmas when a Virgin technician came to “fix” my internet issues. I have been complaining about the ridiculous service of the internet since I got it last July
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ConEdwards
(@CKEDWARDS99) reported
@CBeebiesHQ I’m with virgin media and it was just the chuggington programme, was it the episode itself? My boy was watching programmes before with no issue and once chuggington finished the audio was as normal
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shaun
(@shaun6464) reported
@virginmedia That's great but it is happening far too many times recently . Do we pay for a 100% monthly service ? .
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julie mackay
(@juliemac661) reported
@virginmedia I have done all tests etc.. there is fault but no answers ?? Been like this all week it’s a joke paying a fortune for totally CRAP service !! 🤬
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Happeee_Scouser🟨🟥😁
(@Happeee_Scouser) reported
@lesserspottedH @virginmedia and @Virginmobile Disgusting how they treat their customers and not just during a pandemic. They argue with you & their managers argue with you after waiting on the phone for up to 90 mins a time. I went to Niw TV saved £££s and get 10/10 customer service
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Will
(@paranoya88) reported
@virginmedia Only getting 30-50 down when paying for 200 well today is day 3 if no improvement by tomorrow that’ll be a cancellation from me via your speed policy sort your network out
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Jay Smith
(@jay_bcafc) reported
@virginmedia How ridiculous. I understand if moving to a property you can service and I chose not to take you then different. But because YOU don’t service a property I am moving to, I am the one penalised financially by your company for YOUR inability to provide a service. Terrible service.
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mccrispy
(@CrispyHawk) reported
@virginmedia Why? Have you changed your support operation so that the staff are motivated by customer outcome rather than by case closure rates?
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Maximo Beerbelli
(@tb285) reported
@virginmedia @darrancooper83 This is an issue that many people seem to have reported last night as well. It's an issue across BT Sport content (channels 1, 2 and 3) although bizarrely BT ESPN is working which suggests there is a fault at your end rather than BT
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julie mackay
(@juliemac661) reported
@virginmedia Sorry I’m paying a fortune for rubbish service no customer contact via phone 😡😡