Virgin Media Outage Report in Cowling, North Yorkshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Cowling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Cowling, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Burnley, Keighley, Shipley, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Wi-fi | 2 hours ago |
|
Bradford
|
Internet | 4 hours ago |
|
Halifax
|
Total Blackout | 17 hours ago |
|
Halifax
|
Total Blackout | 23 hours ago |
|
Halifax
|
Internet | 24 hours ago |
|
Halifax
|
Total Blackout | 24 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cowling, England
Latest outage, problems and issue reports in Cowling and nearby locations:
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Rob Billson (@robbill) reported from Halifax, England@virginmedia I have spent more than an hour in the last couple of weeks waiting for people in your "customer service" sections to answer my calls. I was trying to upgrade my package after the end of a current contract. But forget it, I'll spend my money elsewhere.
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Jade (@jademelia99) reported from Cowling, EnglandTrying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, EnglandJust bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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liquidBorn (@liquidborn) reported from Burnley, England@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England@virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕
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Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England@virginmedia Shows as ‘No Known Issues’. But there is! We asked for an engineer to call but were told it’s a known problem in the area and would be fixed as soon as possible. No date given. Promised updates that have never materialised. It’s beyond bad customer service.
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mark gunn (@markgun61134653) reported from Halifax, England@virginmedia I have already spoke to a manager about the issue and refused the offer of half the over payments returned .on principle if the whole overpayments is returned then the matter will be closed
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Nick (@ClaretNick) reported from Burnley, England@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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mark gunn (@markgun61134653) reported from Halifax, England@virginmedia watch yourself people just found out virgin have been charging me for kids tv for last 6 months ....not bad considering my kids are are 18 and 24 .so just check your bills because they re fraudulently adding things to my contract without authorisation #fraud
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mark gunn (@markgun61134653) reported from Halifax, England@virginmedia Well as long as everything is ok when phone comes and you trade in what you say then there should be no issues .but we’ll see
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Nick (@ClaretNick) reported from Burnley, England@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Andrew Davies (@leftfield289) reported from Ilkley, England@richardbranson your products are great Richard but your Virgin Media customer service and complaints handling is terrible. I can’t find anyone who can actually help me. Very disappointing. I have given up and will be leaving as soon as my contract is up.
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Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England@virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!
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mark gunn (@markgun61134653) reported from Halifax, England@virginmedia They’ve kinda of sorted it so when I get my phone 5/11 then I send my old phone to recycle but if the value drops on my trade in then I will cancel order and send new phone back
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mark gunn (@markgun61134653) reported from Halifax, England@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England@Virgin_Victoria @virginmedia Thank you. They’re fully aware but are doing absolutely nothing to sort the problem. We haven’t had any broadband since the 24th of August! As a business it’s near impossible to operate with broadband these days. It’s so frustrating.
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mark gunn (@markgun61134653) reported from Halifax, England@virginmedia if you muppets ring me again and put phone down when I answer I will cancel the two new iPhone 11 contracts and go elsewhere
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mark gunn (@markgun61134653) reported from Halifax, England@virginmedia It gets better and better .now I’ve to waste more time going over the same issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sicky Vandalls (@Britvic79) reported@virginmedia I can send them via message on here if you could help in any way?
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Mayuri Bhudia (@mayuri_gorasia) reported@virginmedia @virginmedia the issue is with VirginMedia not being able to do this clearly....each person i have spoken to has said different things to me....SO FRUSTRATING. I need a UK number i can call, as clearly your call centres have not had the training needed...
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Zoë💋 (@zoe_230196) reported@virginmedia Cancelling my contract? Better still, providing me with a service that serves its purpose. Been paying your company whilst having to utilise my own mobile phone broadband and having to share my personal hotspot because Virgin Media is incompetent.
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sonya ware (@londonsonya1980) reported@virginmedia I would be perfectly within my rights to fight it. I called virgin back with this information and again I said I wanted to cancel. The advisor Leo could also not cancel my contract, so he put in a complaint to ( the back office) who apparently should call me by today. I’m waiting
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Colin Weeden (@WeedenColin) reported@virginmedia is there a problem with your service in the SG2 area?
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Benjamin Clynes (@benjaminclynes) reported@virginmedia no service in SE19 this morning, service checker is down, and no preplanned maintenance notified/way of registering a loss of service. Please can you investigate urgently, as this is currently disrupting several people’s work day.
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PURGE (@i1PURGE1i) reported@virginmedia … when I called back I explained again and they left me on hold and I got disconnected. The third time I called back I asked to speak to a manager which I was denied but the lady took down all my details, my issues and promised a manager would call me back at 13:30 that day….
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GC (@RollWithIt86) reported@virginmedia Hub 3 and the M250 Fibre Broadband package. The engineer replaced the cable from the socket to hub and now the signal & speed are worse than ever. I don't think it's anything to do with the Hub - hence why the replacement is showing no improvement
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CBXTUK (@CBXTUK) reported@virginmedia broadband is down in de11. DownDetector says you're having issues. Do you have a timeline for a fix so I can decide whether to drive to work or not?
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Michelle Lees (@michelle_lees) reported@virginmedia Because all you want is payment and offer no help at all!