Virgin Media Outage Report in Cowling, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cowling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Cowling, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Bradford |
Internet | |
| Bradford |
Wi-fi | |
| Bradford |
Phone | |
| Halifax |
Internet | |
| Halifax |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cowling, England
Latest outage, problems and issue reports in Cowling and nearby locations:
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@virginmedia you did it again! Another hour of my life trying to get a complaint resolved. They worst customer service I’ve ever experienced.
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Wendy Burn 🌈
(@wendyburn) reported
from
Ilkley, England
@Frostific @virginmedia Its a known issue in Ilkley. They are “working hard”but it’s “really “complex”.
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James Bairstow
(@Stowy83) reported
from
Bradford, England
@virginmedia Sick of poor customer service
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@richardbranson your products are great Richard but your Virgin Media customer service and complaints handling is terrible. I can’t find anyone who can actually help me. Very disappointing. I have given up and will be leaving as soon as my contract is up.
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@virginmedia It was a marketing letter I received for free installation but I was charged fee on my first bill. Accounts team promised to refund after customer service passed me on to them but they never auctioned it.
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Ben Robinson
(@Robbotherhino83) reported
from
Bradford, England
@virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Matt P
(@Superfly29) reported
from
Bradford, England
@virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.
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Talia Goodwin
(@Tally_G) reported
from
Halifax, England
@virginmedia customer of 14 years. Call regarding an offer online... this is for new customers and end up quoting £5 more a month than we paying now haha joke. Cancel the lot. Nowt for loyalty nowadays
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia They’ve kinda of sorted it so when I get my phone 5/11 then I send my old phone to recycle but if the value drops on my trade in then I will cancel order and send new phone back
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia if you muppets ring me again and put phone down when I answer I will cancel the two new iPhone 11 contracts and go elsewhere
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Well as long as everything is ok when phone comes and you trade in what you say then there should be no issues .but we’ll see
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Binder Xavier Lal
(@binxl) reported
from
Wibsey, England
Come on @virginmedia I’ve got lots of files to send and receive, there’s no outage in my area but the signal is so weak. I pay for the highest speed available!! Frustrating and maddening to say the least!......
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Jill Boyd
(@JillianBoyd50) reported
from
Bradford, England
@virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.
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Matt P
(@Superfly29) reported
from
Bradford, England
Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!
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Paul Farndale 🏴🌧
(@paulthebantam) reported
from
Bradford, England
@DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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craig w
(@craigw111) reported
@virginmedia want to change package from TV, phone, broadband to broadband & phone only package. Online service only seems to allow me to upgrade, you don't answer calls or chat. Never came to fix broken outside box either. Is it time to say 'its you, not me' and call it a day???
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!
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Natalie Friar
(@NatalieSnowden) reported
@virginmedia That’s great unless you DON’T want to #StayConnected and are being billed past your service cessation! No email contact to resolve and an hour for customer service. #virginmediocre at best.
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Marian Mogis
(@mogis_marian) reported
@virginmedia I am trying to call you all day but there is no way to get to speak to someone. After 2 hours waiting I managed to speak to someone but she couldn't help me and transferred my call to someone else and eventually someone after an hour picked up the phone said hello and hung up.
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Claire Burrows
(@claireburrows26) reported
@virginmedia Hi there. The call was definitely terminated intentionally. Feel free to listen to the call. I can message you the time it occurred and my complaint number. I’m disgusted at the way I was spoken to - the technician was aggressive, argumentative and completely unhelpful.
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🅜🅐🅡🅒 🅓🅐🅝🅨🅛🅤🅚 💙
(@MarcDanyluk) reported
@virginmedia Hi. The sound keeps dropping out every few seconds and it’s only happening on HD channels. Reboot has not fixed it. How do I fix it, it’s driving me insane and I hate watching television in SD. HELP!!!
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Gary!
(@GaryFrazz1) reported
@virginmedia shocking service. I’ve been waiting for a manager call back, which was meant to be on Sunday, still not received. No support or help from the message service, long waits, no outcomes, SHOCKING!
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Janner43
(@JannerJE) reported
@virginmedia I have replied to the email which I received only after I contacted you on Twitter. I have raised another complaint about the way my initial complaint was not resolved. Complaint reference: C-2601213506. I shall continue to complain until the agreement I have is honoured.
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🅳🅸🆉🆉🆈 🤪
(@dizzlekicks2603) reported
@virginmedia Customer service may be shocking and a waste of time getting through on the phone. But at least your engineers are very helpful.
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esantiw
(@Santosh_mtiwari) reported
@virginmedia JS, If that , please don't force me to come through a call to cancel my account. I don't want to go through a retention call. I have already raised a complaint ticket. Prices were raised , I have the letter which says I can cancel, I want to cancel. it is as simple as that.