Virgin Media Outage Report in Cowling, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cowling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cowling, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Nelson, Hebden Bridge, Burnley and Haworth.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Total Blackout | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cowling, England
Latest outage, problems and issue reports in Cowling and nearby locations:
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
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Richard Hizzard
(@Hizz67) reported
from
Halifax, England
@virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?
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Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!
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Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.
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Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AlviC
(@JustmeAlvi) reported
@virginmedia just been told by an engineer that all Hub 4's are down. Is this accurate?
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barrie mahon
(@bazmahon) reported
@virginmedia The whole experience with virgin has been a disaster. I don’t expect you to do anything about it because the whole great customer care that virgin advertises is a complete myth. I’ve already spent over 90 minutes on the phone to you today. Waste of time.
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Sukhi Sandhu LFC
(@sukhwant_sandhu) reported
@JattySJohal @virginmedia Absolutely appalling service for last 12 months
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CCDrum
(@drum_cc) reported
@zeninternet Thank you Ash. I've been sitting on the fence for a while, as I've been with @virginmedia for 15 years and get a great deal, but my internet service is appalling and they treat their customers like crap so I needed to move elsewhere. You came highly recommended!
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Howard Crook
(@slimwhiteduck) reported
@virginmedia your TV streaming service is a shambles and so is your customer service. I'm trying to call to cancel my (extortionately-priced) TV package but keep being cut off with no online option to reduce it - that would make it easy for people to pay you less #virginmedia
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Anne Bell
(@koffee_truffles) reported
@virginmedia I know where I'm supposed to ring. I have done multiple times. I have just ended up stuck in never ending telephone queues. I don't understand why because I've got more than 1 V+ boxes, which means I spend a lot of money with you, the app order functionality doesn't work!
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Chris Ray
(@cpray86) reported
@virginmedia It is included on this thread but it's to do with my bill and altering my current agreement. I have however lodged a complaint after the poor service I received on the text service, where I was basically abandoned after spending 45 minutes confirming my name and account details.
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Lost At Sea Jewelry
(@lostatsea_shop) reported
@virginmedia Hello, I want to cancel my broadband. Can you advise me on how to proceed, as I can't get through on the phone.
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Suzanne Levy
(@sllevy7) reported
@virginmedia internet has been down in WD6 area for two hours. Your switchboard advised you’d be sending a text with a link, but no text received from you. I can’t resume work without the internet. Grateful for your help ASAP.
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Craig Bcfc
(@Craigturner67uk) reported
@virginmedia I have Never received my device after being told different stories by your team! Not allowed to cancel contract due to you not having the device but then miraculously it turns up on Saturday at your depot! Then told im still not allowed to cancel until it has been checked!