Virgin Media Outage Report in Silsden, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Silsden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Silsden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Silsden, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Keighley and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Bradford |
TV | |
| Bradford |
TV | |
| Bradford |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Silsden, England
Latest outage, problems and issue reports in Silsden and nearby locations:
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John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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Helen Rafferty 💙
(@HelenRaffTVN) reported
from
Shelf, England
@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
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BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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khuram
(@khurambfd) reported
from
Bradford, England
@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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Laney_33
(@Laney338) reported
from
Thornton, England
@VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia
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John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@Snappersnap) reported
@virginmedia no problem with my broadband when you run a test I don't have it and nor does my neighbour online outages apps tell a different story get your act together and get it sorted and stopping lying to your customers
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LFC Sauce
(@lfc_sauce) reported
@virginmedia Was trying to cancel my broadband, your service just kept passing me around between departments for over an hour and still had nothing resolved
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DeepyUTD
(@DeepyUtd) reported
@ivebeenlinuxed @virginmedia Disgusting buddy! Shouldn’t have to pay anything, especially if that can’t supply a service!
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Leon
(@leonislonely) reported
@fyxdors omg my connection cut out sorry 🤧 virgin media is so bad
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sofie✨
(@sofieceliza) reported
@virginmedia hi, I’m trying to order a new phone and when I get to the card details, it says “looks like the card details you’ve entered don’t match your billing address.” - my card does match my billing address, and I’m not sure where to go from here. Can you help?
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Algo tiger
(@AlgoTiger) reported
What a **** company @virginmedia. useless #customersupport, **** customers because football is on TV
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Tommy Sitter
(@tsittering) reported
@virginmedia intermittent internet access with lots of downtime for more then 1 week (while working from home) is NOT acceptable. I was told it was fixed by email on the 16th. Now down again! I would like a pro-rata refund as I'm topping up my phone data just to work around.
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Tony Holloway
(@TonyH343) reported
@virginmedia Yep, I understand, which is why I phone them every month. Maybe you should talk to your team and get them to explain the situation to the social media team so when these things come up, you at least know there is an issue and acknowledge there have been issues you’re working on
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DeepyUTD
(@DeepyUtd) reported
@virginmedia So you’re saying people should not purchase homes in future to fulfil the length of their contract. I have no issue with the contract and the deal I pay. It’s not my fault sky provide this service and you can’t. It’s disgusting and I will be taking it further!
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Dms2701
(@DamienMorganSm3) reported
@virginmedia Do you not even clock the amount of people posting comments like mine? Yet you still do nothing about it. @Ofcom I’m paying for a service and barely receiving it. So are 1000s of others, the only evidence you need the VM Twitter account.