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Virgin Media

Virgin Media Outage Report in Silsden, Bradford, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Silsden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Silsden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 1: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Silsden, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Keighley, Shipley, Pudsey, and Nelson.

CityProblem TypeReport Time
Bradford Wi-fi 15 hours ago
Bradford Internet 1 day ago
Bradford E-mail 2 days ago
Bradford Internet 8 days ago
Bradford Wi-fi 12 days ago
Bradford Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Silsden, England

Latest outage, problems and issue reports in Silsden and nearby locations:

  • gemma_houlston
    Gemma Houlston (@gemma_houlston) reported from Wibsey, England

    @virginmedia I had no internet for 2/3 hours but yet opted into the free text message to let me know when the issue has been fixed. Still no text message 🤣🙈

  • Superfly29
    Matt P (@Superfly29) reported from Bradford, England

    @virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.

  • Rosscopco
    Ross Murgatroyd (@Rosscopco) reported from Bradford, England

    @virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..

  • binxl
    Binder Xavier Lal (@binxl) reported from Wibsey, England

    Come on @virginmedia I’ve got lots of files to send and receive, there’s no outage in my area but the signal is so weak. I pay for the highest speed available!! Frustrating and maddening to say the least!......

  • JillianBoyd50
    Jill Boyd (@JillianBoyd50) reported from Bradford, England

    @virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.

  • SharonBradbury
    Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia We are a customer but this particular cabling just services the houses below.

  • CLane_89
    Chris (@CLane_89) reported from Thornton, England

    @RickScottFlynn @disneyplus @virginmedia More for me rather than Gracie 😂 £50 isn’t that bad either to be fair.

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.

  • Crow666Steve
    Stevie Crow (@Crow666Steve) reported from Bradford, England

    @virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .

  • CllrRalphBerry
    Ralph Berry is Distanced🌹🚃 (@CllrRalphBerry) reported from Bradford, England

    @virginmedia No access to your phones Broadband down non internet in Shipley . What's the update Work from home thing..sort of matters

  • Superfly29
    Matt P (@Superfly29) reported from Bradford, England

    Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!

  • scottburnley
    scott mitchell (@scottburnley) reported from Colne, England

    @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

  • steno22
    Rebecca Stenson (@steno22) reported from Wibsey, England

    @virginmedia numerous phone calls, 1 involving 5 different people and every time its having to explain the same issue to each and every one. The call centre staff do not listen. The inept service is frustrating and staggering! I'm sorry we left BT!

  • SharonBradbury
    Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

  • rosiehat
    Rachel Hatfield (@rosiehat) reported from Ilkley, England

    @virginmedia Wow it’s been terrible all day and you had an outage last Monday @vmbusiness

  • gdczuk57
    George Danielczuk (@gdczuk57) reported from Bradford, England

    @virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out

  • rizzy_7
    Rizzy Mo (@rizzy_7) reported from Bradford, England

    @virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown

  • Robbotherhino83
    Ben Robinson (@Robbotherhino83) reported from Bradford, England

    @virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky

  • rizzy_7
    Rizzy Mo (@rizzy_7) reported from Bradford, England

    @virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK

  • _SirMorton
    Adam Morton (@_SirMorton) reported from Bradford, England

    @virginmedia disappointing hour &45 mins spent on phone. You couldn’t rearrange installation, fair enough. But when I asked for a replacement SIM, mine had never arrived, inferring that I am lying, need to run a fresh credit check and my price would go up if I didn’t, scandalous!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • idrewdoughnut
    Andrew Molodoi (@idrewdoughnut) reported

    @virginmedia Can you tell me where is that specified? All I see is “no known issue” and we both know there are known issue. Why isn’t this reflected on service status?

  • AndyJamesMichel
    Andy bowbells (@AndyJamesMichel) reported

    Service down AGAIN!! Thank god I only have 1 more month of this diabolical company. @virginmedia #virginmediadown

  • coops_99
    Steve Cooper (@coops_99) reported

    @virginmedia Now not working at all, again!! 🤬😡

  • djphilg101
    PG (@djphilg101) reported

    @virginmedia how do I go about getting a new box? The one I have is ridiculously slow and I have to restart it twice a day

  • ChrisHodgkins20
    @Hocky69 (@ChrisHodgkins20) reported

    @virginmedia @ainy18 My Internet is down that much ill be asking for a refund this month!!!

  • RoCo67
    Roco (@RoCo67) reported

    @virginmedia @SouthamptonFC Very poor service from Virgin media. Put you on hold for over a hour then cut you off every time. Still to resolve issue.

  • adameverard04
    Adam (@adameverard04) reported

    @virginmedia new customer income **** Vodafone

  • jggmitchell
    John Mitchell (@jggmitchell) reported

    @nigelwalsh @virginmedia Hysterical! 10-3!!!? Web chat!!? There’s a customer experience razzie award in there somewhere.

  • ryanbeard2012
    Ryan (@ryanbeard2012) reported

    @virginmedia We are in another queue online. Hopefully to be sorted tonight. If someone could message at 2 tomorrow and hopefully we won't need the help then

  • dom_taylor123
    Dom (@dom_taylor123) reported

    @virginmedia @latinjokolivia Yes but it keeps telling me sign in. Now I have no WiFi at all. This is beyond a joke