Virgin Media Outage Report in Silsden, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Silsden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Silsden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Silsden, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Bradford |
Wi-fi | |
| Bradford |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Silsden, England
Latest outage, problems and issue reports in Silsden and nearby locations:
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Carl.
(@cgagg) reported
from
Birkenshaw, England
@OBiW4NSHiNOBi @virginmedia Lol. In a bad way.
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
And still no contact from @vmbusiness! Regardless of numerous direct messages. This is beyond bad customer service! Fix our service and fix immediately! @BBCLookNorth @itvcalendar @WhichUK
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David Shaw
(@davidjfshaw) reported
from
Bradford, England
@virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔
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Nobby
(@nobby1979) reported
from
Bradford, England
@virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄
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dianeG
(@deghunter) reported
from
Brierfield, England
@virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!
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Scott Nelson
(@ScottShaqNelson) reported
from
Keighley, England
@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
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Katie Greig
(@KatGreig) reported
from
Bingley, England
I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia Shows as ‘No Known Issues’. But there is! We asked for an engineer to call but were told it’s a known problem in the area and would be fixed as soon as possible. No date given. Promised updates that have never materialised. It’s beyond bad customer service.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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Simon Baines-Norton
(@EsBeeEn) reported
from
Ilkley, England
@virginmedia It's not about stopping one piece of mail, but how many of these you've sent out. Unnecessary, a total waste and just shows a total disregard for environmental issues. Please think about these things more.
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Nobby
(@nobby1979) reported
from
Keighley, England
@virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday
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joe brownbill
(@joebrownbill) reported
from
Wibsey, England
@virginmedia I have a full media package and need to reduce down to internet only.
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@Virgin_Victoria @virginmedia Thank you. They’re fully aware but are doing absolutely nothing to sort the problem. We haven’t had any broadband since the 24th of August! As a business it’s near impossible to operate with broadband these days. It’s so frustrating.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Ellis
(@philellis10) reported
@virginmedia do you realise your website chat is down...
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Dave Garrett
(@daveg2512) reported
@virginmedia Hi , I currently pay £82 per month and the contract is due to end 15 Mar 2022. As stated I have been a long term customer so I would expect something in return, i.e reduction in early termination charge. Thank you.
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luca DeRella
(@lucadreenalize) reported
So, after leaving me 5 days without wifi, promises of reimbursement, hours spent over the phone, Virgin Media sends me the usual, expensive monthly bill. I cannot believe how bad this company has become @virginmedia @BBCWorld @islingtongztte
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Ülfet Ç.
(@UlfetC) reported
@virginmedia It is again bad today. Really I don't know what to say
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James Barnes
(@JayB100883) reported
@FanofGodfather @virginmedia Be warned though they are happy to take new customer calls but when there is a problem you've got to wait hours
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Narendra Tailor
(@NarryT2016) reported
@ElvidgeBradley @jay_bcafc @virginmedia This company is going down like a ton of bricks. I am convinced they will not be around same time next year
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Sam Heath
(@SamHRH) reported
@virginmedia I can try but my mobile data is rubbish and unstable too so...
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Clare English
(@claremenglish) reported
@virginmedia Thanks for the response -So far it is still on… But it’s been very patchy and unreliable for the past few weeks in particular.Was work being done on this issue?
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Wendy 💙
(@pweechy) reported
@virginmedia sub standard broadband service most days now. Called customer service on several occasions with no outcome. Feel like being fobbed off each time. Not sure what else to do as tied into contract 😡
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Jim O
(@jimo431) reported
@sport_simon @virginmedia I always compare to what Sky offer and take into consideration that Virgin Broadband is probably the best in my location. I only want to be comparable price wise. Never look forward to ‘the’ call to negotiate every 18 months. I know people who pay waaaay too much.