Virgin Media Outage Report in Silsden, Bradford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Silsden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Silsden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Silsden, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Nelson, Ilkley, Bingley and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Bradford |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Bradford |
Wi-fi | |
| Bradford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Silsden, England
Latest outage, problems and issue reports in Silsden and nearby locations:
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!
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Paul Knowles
(@ScampyFryNinja) reported
from
Drighlington, England
@virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.
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That Heaton Mess
(@GavHeaton) reported
from
Wibsey, England
@virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Bradford, England
@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Laney_32🇾🇪 🐓
(@Laney322) reported
from
Thornton, England
Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia
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Debbie Ioanna (Author)
(@Debbie_Cleo) reported
from
Queensbury, England
@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
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Jonny
(@1972lovebug) reported
from
Burley in Wharfedale, England
@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!
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That Heaton Mess
(@GavHeaton) reported
from
Wibsey, England
@virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???
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Mosaicmania
(@francesktaylor) reported
from
Otley, England
@virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Wibsey, England
@virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers
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Christine Pilkington
(@Pilki) reported
from
Bradford, England
@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Jordan
(@jordfcs) reported
from
Bradford, England
@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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michael davies
(@mikeydavies86uk) reported
from
Bradford, England
Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anshul
(@Bajajanshul0102) reported
@LoveFilmCameras @virginmedia #virginmedia rude customer care.
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Maggie Gellersjö
(@MaggieGellersjo) reported
@virginmedia Surprise surprise, there’s nothing there. I’m assuming this means that I’ll have to wait another few days before I can use the service I’m paying for?
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Anshul
(@Bajajanshul0102) reported
@tinycat1987 #virginmedia worst customer care. Keep transferring from department to another and still no solution to complaint
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Anshul
(@Bajajanshul0102) reported
@lynchy500 #virginmedia worst internet service provide
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life is short, do what makes you happy
(@wallywooly) reported
@virginmedia why am I getting a text that says there is an issue in your area buy when I use your link to check it says there is no issue, I am not at home at the moment so can't actually check, this is becoming to common for my liking.
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Elliott Hall
(@HallElliott) reported
@virginmedia Please advise how I get support and a fix on denial of broadband service?
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Anshul
(@Bajajanshul0102) reported
@LoveFilmCameras @virginmedia They are the worst. My personal experience after talking to customer care for more than 8 hours in one week.
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Julie Belton
(@juliebelton87) reported
@virginmedia thanks to the social media team who have managed in the space of 7 days to sort an issue that customer services had been batting off for 2 months
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Anshul
(@Bajajanshul0102) reported
@LiamMackie18 #virginmedia talked to customer care for more than 10 hours in 1 week. Still no solution to complaints. Worst services
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Darkness Unleashed
(@Darkness_dead__) reported
@virginmedia I have a engineer booked for Monday after contacting one of your agents on the 150 number. According to the agent there's should be no issue, although there still is. It's been a week since the issue started. The last 5 days I've literally had no broadband, which is frustrating.