Virgin Media Outage Report in Silsden, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Silsden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Silsden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Silsden, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Total Blackout | |
| Bradford |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Bradford |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Silsden, England
Latest outage, problems and issue reports in Silsden and nearby locations:
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Rob Prior
(@robfprior) reported
from
Bradford, England
Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@vmbusinesshelp What is the plan? 24 hours no internet in LS29 radio silence. I definitely won’t be renewing my @vmbusiness account no customer service on the phone or online chat.
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surji cair
(@surjicair) reported
from
Bradford, England
@virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input
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Tom Whewell
(@TonzerWee) reported
from
Guiseley, England
@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
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Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia so why have you offered free access to 4K when it’s as jittery as hell? Is there a problem in BD2?
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Nicki Wardle
(@nickiwardle69) reported
from
Guiseley, England
@virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?
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Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@vmbusiness @virginmedia @vmbusinesshelp have tried multiple ways of getting in touch with you no response or help. We have looked online & the router we have in our office doesn’t even match the ones on your website. I will be looking at moving supplier 24 hours of no internet
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Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chigs
(@Chigglesworld) reported
@virginmedia I mean, I know you don't. It was a bit tongue in cheek. Also not really sustainable if you did. Just pass on the feedback about network reliability: be better. That's all we ask.
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yus
(@yuse54) reported
@virginmedia Btw customer service is atrocious
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SinKing!
(@andrewmdodds) reported
@virginmedia over 10 years with Virgin I spent hours this month trying to sort out the contract and can never get through no internet after an arrangement was in place and now placed an order with a competitor, people in your call centre are like robots when you eventually get through
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yus
(@yuse54) reported
@virginmedia Been a customer for 20+ years and been offered deals and then the deals are take n away . Totally fed up and and now have my disconnection for the 27th august
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SinKing!
(@andrewmdodds) reported
@virginmedia After 10 years of loyalty they just want money money and more money which doesn’t reflect the service you would expect for £130 a month
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kamla vekaria
(@kamla2010) reported
@virgin media sort ur broadband out! Can’t expect customers to pay too rate and claims of all these download speeds when 95% of the time the service is crap!
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michaelm
(@michaelSmarks) reported
@virginmedia Just call me. I can dm number. That isn’t a web browser issue it’s directing to a dead link.
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Karin around the World
(@KarinKovacsova) reported
@virginmedia What you can do is cancel my contract. My contract is alreay 27 months old and it’s impossible to speak to anyone at the company. Ridiculous.
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keith graham
(@keithgraham86b) reported
@virginmedia Yes I have raised complaints, only to see that they had been closed 🤔. They were closed without any consultation with me, in fact when I replied to the “statement of complaint” I made it blatantly clear I was NOT happy with service etc…..IGNORED.
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The Coffee Lab
(@The_Coffee_Lab) reported
@virginmedia It’s working! (Sort of). I’m now connected, and Virgin sent a profile to download but I think I’m now having an issue with dial assist. I can’t seem to call any contacts, but they can contact me!