Virgin Media

Virgin Media Outage Report in Silsden, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Silsden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Silsden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Silsden, Bradford, England 10/29/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Silsden, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Bradford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBradford Internet
United KingdomBradford Internet
United KingdomBradford Internet
United KingdomBradford Internet
United KingdomBradford Internet
United KingdomBradford Internet

Community Discussion

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Virgin Media Issues Reports Near Silsden, England

Latest outage, problems and issue reports in Silsden and nearby locations:

  • leftfield289 Andrew Davies (@leftfield289) reported from Ilkley, England

    @virginmedia It was a marketing letter I received for free installation but I was charged fee on my first bill. Accounts team promised to refund after customer service passed me on to them but they never auctioned it.

  • seanyseanysaeny Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    @virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.

  • Robbotherhino83 Ben Robinson (@Robbotherhino83) reported from Bradford, England

    @virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky

  • JillianBoyd50 Jill Boyd (@JillianBoyd50) reported from Bradford, England

    @virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.

  • paulthebantam Paul Farndale 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌧 (@paulthebantam) reported from Bradford, England

    @DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.

  • gdczuk57 George Danielczuk (@gdczuk57) reported from Bradford, England

    @virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out

  • ataraxianautist 👻 Ghosty Goo 👻 (@ataraxianautist) reported from Guiseley, England

    @virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕

  • binxl Binder Xavier Lal (@binxl) reported from Wibsey, England

    Come on @virginmedia I’ve got lots of files to send and receive, there’s no outage in my area but the signal is so weak. I pay for the highest speed available!! Frustrating and maddening to say the least!......

  • Superfly29 Matt P (@Superfly29) reported from Bradford, England

    @virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.

  • leftfield289 Andrew Davies (@leftfield289) reported from Ilkley, England

    @richardbranson your products are great Richard but your Virgin Media customer service and complaints handling is terrible. I can’t find anyone who can actually help me. Very disappointing. I have given up and will be leaving as soon as my contract is up.

  • jademelia99 Jade (@jademelia99) reported from Cowling, England

    Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service

  • Stowy83 James Bairstow (@Stowy83) reported from Bradford, England

    @virginmedia Sick of poor customer service

  • wendyburn Wendy Burn 🌈 (@wendyburn) reported from Ilkley, England

    @Frostific @virginmedia Its a known issue in Ilkley. They are “working hard”but it’s “really “complex”.

  • rizzy_7 Rizzy Mo (@rizzy_7) reported from Bradford, England

    @virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK

  • seanyseanysaeny Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible

  • seanyseanysaeny Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    @SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...

  • leftfield289 Andrew Davies (@leftfield289) reported from Ilkley, England

    @virginmedia you did it again! Another hour of my life trying to get a complaint resolved. They worst customer service I’ve ever experienced.

  • Superfly29 Matt P (@Superfly29) reported from Bradford, England

    Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!

  • rizzy_7 Rizzy Mo (@rizzy_7) reported from Bradford, England

    @virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • timfprice Tim Price 😃 (@timfprice) reported

    Hey @virginmedia I have had no cable TV service since October and you are still chasing me for payment of your non-existent service. You offer no human contact either. How do you suggest we resolve this ?

  • M75444657 NameWithNumbersAfterIt (@M75444657) reported

    @virginmedia People make the world. Remove them and the world loses it's shine. That's why I'll never shop in an Amazon store

  • MarkJn1993 Mark Johnson (@MarkJn1993) reported

    @virginmedia (The WiFi router isn’t the problem here - the green light on the front of the Hub 3.0 starts blinking when the Internet drops out.)

  • MarkJn1993 Mark Johnson (@MarkJn1993) reported

    @virginmedia I’ve tried that before (recently), but your call centres seem pretty overloaded. I’m okay to keep discussing on Twitter if anyone might be able to fix the problem? :)

  • Sportydoc1 Jeremy Cohen 💙 (@Sportydoc1) reported

    @virginmedia issues with internet in WD17. Extremely slow speed 1-2Mbps when should be 100Mbps speed. Any idea when this will be resolved. Cannot make zoom business calls. Help please

  • TerraceFabulous TerraceFabulous (@TerraceFabulous) reported

    @virginmedia @MissingMarshall Rubbish. I tried the text, I’ve had 60 messages in the last minute. It’s gone haywire...I’ve had to block it. I just want to cancel this useless service. Please help!

  • cgsperryn cuth (@cgsperryn) reported

    @virginmedia customer service just hung up on me again after putting me on hold. BROADBAND STILL NOT WORKING

  • _Shan_Raza Shan (@_Shan_Raza) reported

    @virginmedia absolute joke by Virgin Media. 30 days without service and no accountability. Disgusting service and I've not even connected yet!! Where is the complaints form? Keep on getting different help screens instead

  • BirdBrendan Brendan Bird (@BirdBrendan) reported

    @virginmedia The virgin media "code of practice " is Irrelevant and pointless. Will just go on and on, passed from piller to post, department to department, person to person. I'll take it further my way. I'll just keep tweeting how bad virgin media are in the meantime.

  • cazzie1951 Caroline C (@cazzie1951) reported

    @virginmedia from 9/12/202 to 22/12/2020 we had a faulty landline. After numerous Twitter conversations we were given a link for compensation. We still.have not received this! Website says its automatically taken off bill can you help please?