Virgin Media outages and service status in Silsden, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Silsden, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 28, 2:14 PM GMT+1.
- TV (52%)
- Internet (39%)
- Wi-fi (4%)
- Phone (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Silsden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Silsden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Silsden, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Keighley, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
|
Internet | 6 days ago |
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Bradford
|
Internet | 6 days ago |
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Bradford
|
Internet | 7 days ago |
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Bradford
|
Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Silsden, England
Latest outage, problems and issue reports in Silsden and nearby locations:
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Joe B (@JosephB15549606) reported from Bradford, England@virginmedia your broadband is so bad it’s ten time worse than Covid 19
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Nobby (@nobby1979) reported from Bradford, England@virginmedia Nope it's all Chanels and this happens after turning on but it will fix it's self couple of hours later been going on a couple of weeks now
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Barry (@Barry80901949) reported from Bradford, England@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
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Nicki Wardle (@nickiwardle69) reported from Guiseley, England@virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?
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Cath Warwick (@Brizzlecath72) reported from Bradford, England@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
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Tom Whewell (@TonzerWee) reported from Guiseley, England@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
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Phil Singh (@PhilSingh_com) reported from Bradford, England@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
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Rob Prior (@robfprior) reported from Bradford, EnglandHi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
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BEANZ (@BeaNziBoi_) reported from Bradford, England@virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)
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Jonny (@1972lovebug) reported from Burley in Wharfedale, England@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia getting sick of this now, got up this morning (25/08) no internet yet again. This is just a recurring problem, we are not getting a service and your overseas call centre is useless, how about a refund for lack of service every couple of weeks.
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Rehima Aslam (@AslamRehima) reported from Bradford, England@virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?
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Gemma Houlston (@gemma_houlston) reported from Wibsey, England@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.
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Bam Bam (@SaffsAI) reported from Bradford, EnglandWhy companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Jordan Green (@Greeny1911) reported from Bradford, England@virginmedia I’m having at least 5 internet drop outs a day in the last two weeks. It’s affecting my work and recreation after work. What is wrong with your service. Pay a fortune every month for constant drop outs. Absolutely appalling
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
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Nick Vidamour (@nickvidamour) reported from Bradford, EnglandThanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧🇨🇳🇮🇱🏴 (@Inforder) reported@OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.
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TrippingMonke (@TrippingMonke) reported@OliverGMcManus @virginmedia sue for breach of contract as they do not provide you a service ?
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wendyh (@wendyhemsworth) reported@virginmedia our internet is down as is our neighbours. Online it says issue with our hub but followed all instructions and still says issue. Online says no outages but both ours and neighbours are down. They have engineer booked for tomorrow but I need internet now
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Otherebecca (@otherebecca) reported@OliverGMcManus @virginmedia Offered me free Sim cards,stuff like that.I said it was fine and waited.Service was back in a few hours. Then I got an apology and refund for waiting at home. Now I just got another apology and another refund for the loss of internet/phone. Virgin is pretty rubbish.
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Tam (@Tamd536) reportedattend later in order to connect the fibre optic cable. No engineer attended and today we have had to contact virgin media 3 times by telephone to find out what is happening.Despite being told earlier in the day the issue was being escalated and we would receive an update
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Liam Higgins (@LiamHiggins5) reported@OliverGMcManus @virginmedia @MartinSLewis honestly think you should help put more pressure on broadband providers. The fact this person has been without broadband for several weeks and can't leave without paying a exit fee is ridiculous.
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Lucia (@LadyLucia05) reported@virginmedia Hi no actually because I am fed up sending messages, customer service is awful, retentions is awful and as for complaints well that's diabolical.
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Steven Jackson (@StevieJ____) reported@OliverGMcManus @virginmedia Why did you not just log a formal complaint then go to the ombudsman when they say they won't let you leave without paying the fees? The ombudsman would clearly side with you and you probably would have already been with a new provider by now
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Melvyn Malloch (@melvynmalloch) reported@virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never
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۟ (@carefreeleon) reported@virginmedia Intermittent or no signal in my area for weeks. It's not acceptable to be paying the amount we do and be limited to 10 MBPS. If we didn't have to dig up the driveway to change service, we'd of already done so.