Virgin Media Outage Report in Bingley, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bingley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bingley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bingley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Batley, Dewsbury, Leeds, Bradford, Keighley, Cleckheaton, Shipley, Liversedge, Pudsey and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bingley, England
Latest outage, problems and issue reports in Bingley and nearby locations:
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@virginmedia you did it again! Another hour of my life trying to get a complaint resolved. They worst customer service I’ve ever experienced.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia It’s about tv,broadband and not been treated like a loyal customer everyone spoke to yesterday didn’t want to help n transferred me through to other people without even saying and had to keep explain myself again and again
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Wendy Burn 🌈
(@wendyburn) reported
from
Ilkley, England
@Frostific @virginmedia Its a known issue in Ilkley. They are “working hard”but it’s “really “complex”.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia let down again. same thing every year told different things by different people. Sky here I come
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
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👻 Ghosty Goo 👻
(@ataraxianautist) reported
from
Guiseley, England
@virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
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Paul Farndale 🏴🌧
(@paulthebantam) reported
from
Bradford, England
@DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@virginmedia It was a marketing letter I received for free installation but I was charged fee on my first bill. Accounts team promised to refund after customer service passed me on to them but they never auctioned it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Garton
(@JasonGarton5) reported
@virginmedia no Internet in the Ilford Area IG38LL is there an issue?!
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Dr Alex D.J. Fry
(@AlexDJFry) reported
@virginmedia Didn't get that far................ the member of staff was struggling to know what they could do to help and were checking with a colleague..........what can you do to help?
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Mac Ingam
(@MaxIngram1) reported
@virginmedia I did not specifically raise it as a complaint. I requested that an engineer attended our property but the individual was refusing this, despite this seemingly being the only option to ensure I am getting the service I am paying for
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playpet
(@playpet1) reported
@virginmedia @Stephen92062916 You’re right steve they are money grabbers... if its you owing them money they answer immediately but if its you needing help ... me no speako English what a scum company, I had them instruct me to basically commit fraud to the insurance company, so I told the insurance #Fraud
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Chloe James
(@Llanitasoul) reported
@virginmedia Just received an email for the complaint: C-1502211563 that you have closed it and the resolution being "apology to customer!!! Are you kidding?!?!
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Chris Kidd
(@C_kidd8491) reported
@virginmedia my broadband has been down for 3 days but you support are not sending an engineer to take a look. They state I will get a call back, never get one.
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мσηкєє
(@QTMonkee) reported
@Repayy_ @virginmedia WiFi is slow 90% of the time. Ring them and they just say they will send boosters out every ****** time lol. They sold out this time so they must’ve been saying that to everyone.
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Martin McGrath
(@martinmcgrath) reported
Hey. @virginmedia is there an issue in the AL2 area? My broadband connection and TIVO box have been dropping network connections for up to ten minutes at a time all afternoon (had the same issue a couple of days ago but that was late at night).
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Clare Edwards
(@Bella132) reported
@virginmedia Believe it or not I raised my initial complaint via your text service on 1st Oct 2020! At that point I was told I needed to wait 30 days from installation and then someone will be in contact. But I’ve heard nothing. I’ve chased right up until recently.
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Allan GB
(@blackadder1st) reported
@virginmedia Ridiculous. Not through that useless waste of time of a text service but the phone number on your website. Only took 2.5 hours!