Virgin Media Outage Report in Guiseley, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Guiseley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guiseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Guiseley, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Bradford, Leeds, Keighley, Cleckheaton, Shipley, Wakefield, Harrogate, Liversedge and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
||
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Bradford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Guiseley, England
Latest outage, problems and issue reports in Guiseley and nearby locations:
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...
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Laney_32🇾🇪 🐓
(@Laney322) reported
from
Thornton, England
Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia
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Vid
(@vid_mitra8) reported
from
Leeds, England
Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
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Gareth Smith 🇬🇧
(@Gstraitz) reported
from
Leeds, England
@virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Beau
(@fastnodeceo) reported
from
Leeds, England
@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist
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Md Yuzaiful Md Yusof
(@Yuz6Yusof) reported
from
Leeds, England
Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Wibsey, England
@virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!
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Mosaicmania
(@francesktaylor) reported
from
Otley, England
@virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.
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Paul Knowles
(@ScampyFryNinja) reported
from
Drighlington, England
@virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.
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Jamie Whalley
(@jamiewhalley87) reported
from
Wakefield, England
@virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected
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★ Kay ★
(@MissModette) reported
from
Leeds, England
@RestartCarl @virginmedia BT are just as bad.
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Bradford, England
@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.
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Nicholaus Lamming
(@sneakybutcha) reported
from
Harrogate, England
@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Jordan
(@Lukejordan1995) reported
@virginmedia your internet ******* sucks!!!!!
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Sylvia Greybe
(@sgreybe) reported
@virginmedia Yes I have, exact same issue. Have rebooted my router and both devices just in case, and reinstalled the app. No change.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia To fix or change my TiVo box.
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Snramz
(@snramz) reported
@virginmedia Surely you have my file and record why am@I doing the job for you guys? Why isn’t anyone taking ownership of this issue? This has become so repititive it’s very frustrating because VM lack basic basic customer service skills
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Samuel Del Valle
(@sedsamu) reported
@virginmedia Yes they have. However, this problem in the are has been there 5 yeafs and running, will you ever fix it. It has just become the perfect excuse. Fix it once and for all, deliver by your standards for once. 😡
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Mark S 121115 🇮🇪🏁😷
(@mstorey2015) reported
@virginmedia another day, and another day of the WiFi down for over an hour.
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wendy bower
(@mrsfeltonsmum) reported
@virginmedia now charged for period with no services.. no callbacks or response to complaint. Oh, did I mention you want to charge me £240 for closing my account? #whystayifservicerubbish#frustrationoverload
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Kɪʀᴏsʜɪ/Ben Strawson
(@kiroshi_xD) reported
@virginmedia Fix the ******* internet
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Chloe
(@ChloePB99) reported
@virginmedia Yes there are issues. Again. It happens so many times in a month its getting ridiculous.
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Sophie Yates
(@sophie_yxx) reported
@virginmedia how do I speak to Simone Armstrong in your Gateshead cable care team. She was looking into my query as was Stephen in the same team. Unfortunately a lady in India couldn’t help me..