Virgin Media

Virgin Media Outage Report in Guiseley, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Guiseley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guiseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Guiseley, City and Borough of Leeds, England 10/28/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Guiseley, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Halifax, Leeds, Harrogate, Wakefield, Heckmondwike and Liversedge.

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City Problem Type Report Time
United KingdomBradford Internet
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomHalifax Wi-fi
United KingdomHalifax Total Blackout
United KingdomHalifax Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Guiseley, England

Latest outage, problems and issue reports in Guiseley and nearby locations:

  • CLane_89 Chris (@CLane_89) reported from Thornton, England

    @RickScottFlynn @disneyplus @virginmedia More for me rather than Gracie 😂 £50 isn’t that bad either to be fair.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!

  • BeckyFirth76 Becky Firth (@BeckyFirth76) reported from Southowram, England

    @virginmedia I'm having issues deleting a device from the TV go app. It just doesn't do anything when I press replace. Please help!!!

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.

  • Crow666Steve Stevie Crow (@Crow666Steve) reported from Bradford, England

    @virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .

  • thirstykirsty77 thirstykirsty77 (@thirstykirsty77) reported from Halifax, England

    No service from @virginmedia good job I still have a DVD player! Chosen entertainment.. Spaced. 😁

  • debbi_kelsey DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England

    @virginmedia No. I don’t have a reference number and my complaint is about the bill!

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix

  • laurenemily234 Lauren 🧚🏻‍♀️ (@laurenemily234) reported from Leeds, England

    @virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JonathanG227 MedievalLawyer (@JonathanG227) reported

    Just me whose virgin media is down?.....

  • Yasin15123549 Yasin (@Yasin15123549) reported

    @virginmedia How to book engineer my Internet still out of service not working. And customer service hangup telephone after u waiting long hours..

  • Y2Jamiee Jamie. (@Y2Jamiee) reported

    @Joshyinho @virginmedia Mate I feel like I’m constantly moaning about them. Terrible service

  • ChazCpw Charlie (@ChazCpw) reported

    Virgin Media sort your **** out trying to work and constantly the internet going down

  • Dino_man84 dino_man (@Dino_man84) reported

    @virginmedia...2/2 I tried finding help in the apps/website but kept getting redirected in a circle. Thanks

  • tillerbit Stephanie Pretty (@tillerbit) reported

    @virginmedia I’m so fed up of the service dropping in and out! Never long enough to lodge a complaint but too long considering you’re putting the price up AGAIN!! Three kids home schooling and working from home!! Single parent doing my best but FFS sort it out!! #BR3

  • xFredzzz Fredz (@xFredzzz) reported

    sort ur **** out why am I lagging @virginmedia fkn randoms

  • ReeceTay2902 L1PMNreece (@ReeceTay2902) reported

    @virginmedia goes down more then jimmy saville

  • kaper Karen Percy (@kaper) reported

    .@virginmedia down again. The never-ending saga. They brag about top speeds and are raising prices, but can’t deliver on minimums. Looking for recommendations for another supplier. Pls do shout if you’ve got a good one. #broadband #fibreoptic

  • SteephCzoboriek Stephanie Czoboriek (@SteephCzoboriek) reported

    @virginmedia 2/2 but I’m also having to deal with your internet not working. Slowing me down with a crazy workload I already have. Oh and now I can’t watch Marcella. Mate your sending me towards a Britney Spears 2007 breakdown. Fix this!!! LU7 area.