Virgin Media

Virgin Media Outage Report in Guiseley, City and Borough of Leeds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Guiseley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guiseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Guiseley, City and Borough of Leeds, England 12/11/2024 15:50

December 11: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Guiseley, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Halifax, Batley, Bingley, Wakefield, Cleckheaton, Liversedge, Keighley, Shipley, Brighouse, Harrogate and Sowerby Bridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomBradford Internet
United KingdomHalifax Wi-fi
United KingdomBatley Phone
United KingdomBingley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Guiseley, England

Latest outage, problems and issue reports in Guiseley and nearby locations:

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia

  • jaymzzb James Brook Photography (@jaymzzb) reported from Brighouse, England

    @virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.

  • ollieinleeds Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England

    @virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!

  • KevinHylton1 Professor Emeritus Kevin Hylton PhD (@KevinHylton1) reported from Leeds, England

    @virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure

  • PenningtonJ1978 Jamie Pennington (@PenningtonJ1978) reported from Rothwell, England

    @virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MUFCkiandaye Kian #GlazersOut (@MUFCkiandaye) reported

    @FtblObs Virgin media is ****, getting rid of it soon

  • KerryHe32870081 Kerry Henderson (@KerryHe32870081) reported

    @Author_JTaylor @virginmedia Just had the same exact reasoning on the phone…ripping people off for a service they don’t supply

  • RebeccaWilloug2 Rebecca Willoughby (@RebeccaWilloug2) reported

    @virginmedia is there a broadband/tv outage in Birmingham B13?

  • TheManjoelorian Average Joe (@TheManjoelorian) reported

    @skytv sorry for nearly switching to the **** show that is @virginmedia Sky has professional and easy going customer service staff that offer better deals and don't put the phone down on me. #RecommendSky #NotAVirgin

  • mizzleas Miz (@mizzleas) reported

    @virginmedia customer service is abysmal. Was offerred a deal to stay but you didn't call me back, I called you and you wouldn't honour it, 30 days notice given as end of contract but now you want to charge me £148 after my end date to give me a refund of £122 the month after.👎

  • KerryHe32870081 Kerry Henderson (@KerryHe32870081) reported

    @virginmedia Well maybe instead of me having to do this then you should actually train ppl to solve customers issues on the phone?..just fob ppl off but continue taking their money..this issue has been years..how dare they say I need to upgrade to get the service I pay for?

  • c0nnieprince connie (@c0nnieprince) reported

    @virginmedia can you explain why I have been waiting over 5 weeks for my home broadband to be installed with a new date promised every week and your team failing to turn up? Then your customer service laughs down the phone, appalling!

  • Rishi94s Rishi (@Rishi94s) reported

    @virginmedia your customer service is pathetic! Absolute joke!

  • bandicoutts david (@bandicoutts) reported

    @virginmedia Hey team, they haven’t been able to help and I have an official complaint in

  • c0nnieprince connie (@c0nnieprince) reported

    @virginmedia can you explain why I have been waiting over 5 weeks for my home broadband to be installed with a new date promised every week and your team failing to turn up? Then your customer service laughs down the phone, the worst service I have EVER received