Virgin Media Outage Report in Guiseley, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Guiseley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guiseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Guiseley, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Batley, Bradford, Wakefield, Harrogate, Liversedge, Cleckheaton, Keighley and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
TV | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Guiseley, England
Latest outage, problems and issue reports in Guiseley and nearby locations:
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Javi 💙💛 ۞
(@JaviEnNZ) reported
from
Halifax, England
Under no circumstances ever sign anything with @virginmedia. It's probably the worst company I've ever dealt with.
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Heckmondwike, England
@virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔
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Thomas Gadd
(@ThomasGaddPhoto) reported
from
Wrose, England
@SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year
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Stu Annakin
(@SAnnakin16) reported
from
Killinghall, England
@virginmedia All this link does is ask me to sign in which I’ve done- no web chat
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Stu Annakin
(@SAnnakin16) reported
from
Harrogate, England
@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Stu Annakin
(@SAnnakin16) reported
from
Killinghall, England
@virginmedia customer service absolutely diabolical.
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Wrose, England
@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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Richard Best
(@RichardBest6) reported
from
Ovenden, England
@virginmedia is there currently a problem with broadband in HX30LZ?
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬
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Rachel Hatfield
(@rosiehat) reported
from
Wrose, England
@vmbusiness Have we got any updates on this outage please? #Timeismoney #business
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James Wall
(@JamesWall67) reported
from
Harrogate, England
@virginmedia Morning! Any chance of providing the service that we all pay for today?
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues
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Norma (Stuckasaurus) Roberts🐀
(@westerby1) reported
from
Thornton, England
@virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Wrose, England
@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Andy Shelton
(@SheltonAndy) reported
from
Heckmondwike, England
Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Bradford, England
@vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.
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Jay Smith
(@JayDS87) reported
from
Halifax, England
@virginmedia Service status website page won’t load even on my phone service provider. I have reset my router twice. Still happening.
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Jay Smith
(@JayDS87) reported
from
Halifax, England
@virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……
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Norma (Stuckasaurus) Roberts🐀
(@westerby1) reported
from
Thornton, England
What #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.
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Polski 💙💛🤍
(@WhinmoorWhite) reported
from
Halifax, England
@virginmedia any news on issues in Calderdale / Copley HX3 0 area? More off than on today despite there being a white light on the router as normal. Help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Johndocpot
(@JohnRim61105524) reported
@virginmedia just offered me a new deal! Service is crap here ,overpaying by probably £20 a month but tied into a contract & they want more. I declined & cannot wait for contract to end.
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George Stewart🇬🇧🏴🏴🇬🇧
(@GstewartBsc) reported
@virginmedia It’s protection, not procection. In the real world, you and I both know I won’t get to cancel my package early without penalty. I’m good, we’re all friends on here, my data is public knowledge. Oh by the way, grammar police again, it’s data, not date👍🏻
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Darren Armogan🐲🐉(Happy Men's Health Month 💪🙌)
(@Dragonreborn35) reported
@virginmedia you can claim to have the best security & that you have not been hacked, but you are lying to us, the customers & yourselves. Why is it taking you so long to fix this damn ongoing problem, simple you've been HACKED, as you were when similar issues like this happened
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Andi Foster
(@andifoster) reported
@virginmedia internet down in Gloucester, yet no updates and no issues showing on the service status 😭
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Steve B⚽️YL🐴
(@RanOnStrongly) reported
@virginmedia No thanks. Leaving July 13 . Poor customer service to loyal customers.
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Darren Armogan🐲🐉(Happy Men's Health Month 💪🙌)
(@Dragonreborn35) reported
@virginmedia we've had an engineer come round & look at everything & they've said that there's nothing wrong with our router & everything thing else, that this issue could be nationwide. He was deeply apologetic. So the same ******* issue remains, we have not Internet, now phone
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George Stewart🇬🇧🏴🏴🇬🇧
(@GstewartBsc) reported
@virginmedia Think I’ll cancel my contract with you early, early termination fees? You can whistle for them, you’re getting nothing, I’ll see your representative in small claims. Thanks for damaging my car👍🏻and the lie about “I can assure it will be resolved in 24hrs” go listen to call!
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George Stewart🇬🇧🏴🏴🇬🇧
(@GstewartBsc) reported
@virginmedia The car will be on a transporter TODAY to go to auction, if only the driver had the decency to leave a note saying what he had knowingly done with a wee apology, he had 24hrs to report incident, after 24hrs it becomes a CRIMINAL MATTER! I’ve been lied to by your call centre.
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D Smith
(@dasmith135) reported
@vmbusiness how **** is virgin media business , 3days no internet no phone , they don’t give a toss. #virginmediabusiness #virginmediadown
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George Stewart🇬🇧🏴🏴🇬🇧
(@GstewartBsc) reported
@virginmedia There is nothing you can help with, the car has gone back, I’ve been penalised by not getting my “good condition” bonus, I’m not having an insurance strike against me as in 45 years of driving I’ve never had a single claim. Will just have to lodge papers with small claims court.