Virgin Media

Virgin Media Outage Report in Guiseley, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Guiseley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guiseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Guiseley, City and Borough of Leeds, England 12/29/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Guiseley, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Leeds, Yeadon, Wakefield, Cleckheaton, Brighouse, Liversedge and Harrogate.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBradford Internet
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomHalifax Internet

Community Discussion

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Virgin Media Issues Reports Near Guiseley, England

Latest outage, problems and issue reports in Guiseley and nearby locations:

  • JayDS87 Jay Smith (@JayDS87) reported from Halifax, England

    @virginmedia Service status website page won’t load even on my phone service provider. I have reset my router twice. Still happening.

  • SheltonAndy Andy Shelton (@SheltonAndy) reported from Heckmondwike, England

    Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

  • WhinmoorWhite Polski 💙💛🤍 (@WhinmoorWhite) reported from Halifax, England

    @virginmedia any news on issues in Calderdale / Copley HX3 0 area? More off than on today despite there being a white light on the router as normal. Help!

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

  • saffysaffron Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

  • westerby1 Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England

    What #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.

  • khurambfd khuram (@khurambfd) reported from Bradford, England

    @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

  • deangledhill Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

  • deangledhill Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less

  • Hannahlufc Hannah Louise (@Hannahlufc) reported from Leeds, England

    @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

  • saffysaffron Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Bradford, England

    @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

  • westerby1 Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England

    @virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?

  • JayDS87 Jay Smith (@JayDS87) reported from Halifax, England

    @virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……

  • Yamusenghore Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England

    @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bernj2702 Bern (@bernj2702) reported

    @virginmedia So the saga of how much of a 2bit scam company is contuine. So not only have @virginmedia failed to install my services after trying to install at the wrong address, refused to contact me or manager to deal with my complaint (manager supposed to call in 24-72hrs...

  • kinderjak James Kinnear (@kinderjak) reported

    @virginmedia How can this be resolved without me having to call from my mobile and getting charged ££££? I cant use the landline to call. The text service says it's doesn't have human agents supporting?

  • hailter uɐʞɐɥ (@hailter) reported

    @virginmedia What happens if I'm deaf? Do I still need to call your phone number for reporting an issue?

  • dean_faulknerr Dean Faulkner (@dean_faulknerr) reported

    @virginmedia Yes it has been rebooted multiple times and the problems continue

  • cerealcomplaint peter hopper (@cerealcomplaint) reported

    @O2 well this is fun, activated sim card as new o2 customer less than an hour ago and so far the free10 offer has bounced as its "not for me" followed by a sales call trying to upsell my package and wishing to sell my data to virgin media. 2 things to annoy me in 1 hour flat.

  • JoannaB90728857 Joanna Burke (@JoannaB90728857) reported

    @VirginMediaIE still no cheque as promised joke of a company wouldn’t recommend virgin media to anyone I’d rather stick with sky they always sort problems out if there is something wrong straight away

  • RobaireBeckwith Dr Robaire Beckwith 🇪🇺 🇺🇦 (@RobaireBeckwith) reported

    What a despicable and disreputable company @virginmedia is. They are rude, dishonest and without any integrity. For months they have have been phoning, harassing and trying to bill us when we haven't even been with them for the past 6 months. Never any apologies or basic decency

  • careysgirl50 californiagirl1994 (@careysgirl50) reported

    @virginmedia @SkylonSouthbank @BAFTA Never mind Awards I want to see a better service and reliable FAST broadband what we have been promised.I think I speak for thousands of other disappointed customers of Virgin Media

  • ElvinOjuka LVN (@ElvinOjuka) reported

    Anyone else with virginmedia in the city having internet issues?

  • SmithersTwins Colin&Alex Smithers (@SmithersTwins) reported

    @virginmedia Well they don't seem to be able to! Perhaps it might be an idea to get someone in charge to intervene to actually be able to help and get a prospective customer of yours some help...no-one seems to be very forthcoming to help us! 😒