Virgin Media

Virgin Media Outage Report in Guiseley, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Guiseley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guiseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Guiseley, City and Borough of Leeds, England 09/16/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Guiseley, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Heckmondwike, Leeds, Liversedge, Wakefield, Harrogate, Cleckheaton, Guiseley, Sowerby Bridge, Brighouse and Haworth.

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City Problem Type Report Time
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomHalifax Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Guiseley, England

Latest outage, problems and issue reports in Guiseley and nearby locations:

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    Ita great when you're Internet goes down at the start of the #AusGP @virginmedia. Not impressed.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.

  • IDanzoh Danny™ (@IDanzoh) reported from Wakefield, England

    @virginmedia I just want to know when the virgin engineer will be done messing with the electric box on my street I’m sure that’s the reason why it’s down

  • JamieGash3 Jamie Gash (@JamieGash3) reported from Wibsey, England

    Never trust @virginmedia mobile in the uk they are full of shit

  • cemorgan christine morgan (@cemorgan) reported from Harrogate, England

    @virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !

  • racholeary_ Rachel O'Leary (@racholeary_) reported from Leeds, England

    @virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!

  • naranson Neil Ranson (@naranson) reported from Harrogate, England

    @virginmedia No. And it never was during the entire 11 days of it being down. Still it started working few hours ago, so fair's fair. Now I await the call from a manager about my cancellation date dispute... Only 3 days overdue.

  • oliversmith66 TeamFury 🤴🏼 (@oliversmith66) reported from Leeds, England

    @Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin

  • nickholding01 Vegan_nick.h (@nickholding01) reported from Leeds, England

    @virginmedia That's where the problem started in the first place so absolutely no point ringing

  • DaveHouto ⚒Dave Houghton⚒ (@DaveHouto) reported from Leeds, England

    @virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer

  • jacksplats Jack Clarkson (@jacksplats) reported from Leeds, England

    @virginmedia It’s okay I’ve terminated my contract as customer are very poor! 💩

  • oliverfoggin Oliver Foggin (@oliverfoggin) reported from Chapel Allerton, England

    2 hours on the phone to Virgin Media because a family member “tried to help” and left my grandma’s account *****.

  • AzarAsghar AzarLFC (@AzarAsghar) reported from Leeds, England

    @virginmedia hi. My home telephone line has suddenly gone down..not accepting incoming calls or allowing outgoing. Was working fine earlier this morning

  • IDanzoh Danny™ (@IDanzoh) reported from Wakefield, England

    @virginmedia It says no known issue so no

  • tess_hs Tess Hornsby Smith (@tess_hs) reported from Leeds, England

    Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.

  • JamieLee76 JamieUK (@JamieLee76) reported from Leeds, England

    @virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service

  • hizzyrasks bizzzz (@hizzyrasks) reported from Harrogate, England

    @virginmedia any updates on the service outage in Harrogate. I have no WiFi or tv. TiVo box has red and blue light

  • naranson Neil Ranson (@naranson) reported from Harrogate, England

    HEY @VirginMedia. Glad to see your electronic systems have recovered enough to email me my bill. Of course, there's still no broadband which is the only service I (don't) have...

  • nickholding01 Vegan_nick.h (@nickholding01) reported from Wakefield, England

    @virginmedia Just spoke to the rudest customer service advisor ever. Lost a customer. Cancelling. Prices are so expensive too

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcMorrison18 Marc Morrison (@MarcMorrison18) reported

    @virginmedia serious issues with my Virgin TV. Saying to check Error Code, WO2. completed all checks that were required but still nothing!! I need this resolved now!!

  • Bob_Gann Bob Gann (@Bob_Gann) reported

    Thought we would be starting 2023 with brand spanking new Sky broadband. But @WeAreOpenreach engineer booked for this afternoon still not turned up (8.30pm) & from tonight we cease broadband from previous provider @virginmedia Poor show @SkyHelpTeam

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • involve_uk Ashley Freeman (@involve_uk) reported

    @virginmedia can tell me if you’re having connection issues in the TW11 area and when these will be resolved pls. Our whole road is having issues with drop out. Tried your service checker and that didn’t work. Thx

  • Tastymond Tastymond (@Tastymond) reported

    Day 5 no internet, first it was the router then it was probably a cut wire but now it's the network, amazing how much internet is needed to do basic things these day's. Hopefully it's back tomorrow as the network dudes are supposed to be here tonight/tomorrow @virginmedia suck.

  • jospilman Joanna Spilman (@jospilman) reported

    @virginmedia It always just says reboot the hub which never helps 🥺😱

  • Skiddy140 Mark Allenby (@Skiddy140) reported

    Steer clear of Virgin Media, their customer service and after sales service is the worst I’ve ever known. A language barrier and inept sales staff make for laughable service. Go elsewhere.

  • SusanAteh Susan Ateh (@SusanAteh) reported

    @virginmedia I’ve done all these checks for months now. The only help I got was to look reboot. Which I did numerous times. I’m so frustrated and this is truly unfair. Your service dies t work and I’m having to use my data up and loose work

  • ruthclarkeirons Ruth Clarke-Irons (@ruthclarkeirons) reported

    @virginmedia Yes I’ve checked my postcode and no problems in the area. Guess the router must be the problem.

  • MarcMorrison18 Marc Morrison (@MarcMorrison18) reported

    @virginmedia Says there are no issues!! While I'm currently looking at a black screen