Virgin Media Outage Report in Guiseley, City and Borough of Leeds, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Guiseley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guiseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Guiseley, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Liversedge, Cleckheaton, Wakefield, Harrogate, Halifax, Keighley, Brighouse and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
||
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Liversedge |
||
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Guiseley, England
Latest outage, problems and issue reports in Guiseley and nearby locations:
-
Wendy Burn 🌈
(@wendyburn) reported
from
Ilkley, England
@Frostific @virginmedia Its a known issue in Ilkley. They are “working hard”but it’s “really “complex”.
-
jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
-
Carl Waring
(@carlwaring) reported
from
Knaresborough, England
@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
-
Paul Farndale 🏴🌧
(@paulthebantam) reported
from
Bradford, England
@DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
-
Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
-
👻 Ghosty Goo 👻
(@ataraxianautist) reported
from
Guiseley, England
@virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.
-
KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
-
Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
-
Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
-
Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
-
Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
-
James Bairstow
(@Stowy83) reported
from
Bradford, England
@virginmedia Sick of poor customer service
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
-
Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
-
👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
-
I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Raddy
(@Chrisrad85) reported
absolutely raging with the service of @virginmedia . Been on the phone about 7 times to yous and all I’ve had is cheek or been cut off . Had an engineer out who can’t fix my fault had a new router another 3 ppl in my street in the same boat . Shambles #badcustomerservice
-
James Turner
(@JamesTu15218502) reported
@Ebb1 @virginmedia I have been told this multiple times by your call centre, your Twitter account and web chat now this always comes to nothing. The evidence is on you’re Twitter account you can see the amount of times I’ve been mislead and I’ve actually made a complaint about this also.
-
David Gallagher
(@davy_gallagher) reported
from
Eglinton, Northern Ireland
@virginmedia Again you have omitted @BBCWatchdog. I’ve been told that VM CS don’t have an email which I find unbelievable.... anyhow the Executive Team do and this is the ref C-07012136 I received from them. I have also completed the online complaint form.
-
Tommy Miller
(@McArmchairTosh) reported
@virginmedia I need to alter my Mother in laws package. Your phone line is forever busy. Can you please help me ?
-
Rob Procter
(@RobertProcter) reported
@virginmedia hi just called as need to cancel my virgin media package due to moving. Got through to one person who then passed me onto a queue where I was hung up on. Is there anyone that can help me cancel?
-
LunchboxLogic
(@LunchboxLogicYT) reported
**** sake @virginmedia fix you shitty service.
-
James Turner
(@JamesTu15218502) reported
@virginmedia I have been told this multiple times by your call centre, your Twitter account and web chat now this always comes to nothing. The evidence is on you’re Twitter account you can see the amount of times I’ve been mislead and I’ve actually made a complaint about this also.
-
Saf
(@S4rfraz) reported
@virginmedia They didn't, I have the names together with dates and times of the individuals I spoke to. They also told me all calls are recorded, so if you could please look into this further. The clearly said to me a complaint reference is not required, Emma Jean is the last agent i spoke to
-
Jon Bird
(@birdyjon) reported
@SkyHelpTeam @virginmedia Don’t suppose you fancy a new customer or helping out an #NHS worker? Avg Bill with Sky is £80 per month for TV and Broadband. As long as you don’t use or need @OpenreachHelp for the install?
-
Gary Milner
(@gmilner1989) reported
@virginmedia Has only marginally improved things. I can't use 2g WiFi at all in my house for some reason, it jsut won't work. Virgin 2 years ago couldn't resolve the issue, and it's worse now than ever before