Virgin Media

Virgin Media Outage Report in Guiseley, City and Borough of Leeds, England

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The latest reports from users having issues in Guiseley come from postal codes LS20.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Guiseley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guiseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Guiseley, City and Borough of Leeds, England 08/27/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Guiseley, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Bradford, Harrogate, Leeds, Wakefield, Cleckheaton, Heckmondwike, Guiseley, Liversedge, Sowerby Bridge, Brighouse and Haworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Wi-fi
United KingdomHalifax Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Guiseley, England

Latest outage, problems and issue reports in Guiseley and nearby locations:

  • mcchalk Martin Chalk (@mcchalk) reported from Bingley, England

    @virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice

  • turtleshead1962 Peter Chapman (@turtleshead1962) reported from Thornton, England

    @virginmedia There has been no service since 11 am yesterday and just bland "we're doing our best" pre recorded messages on 150

  • AslamRehima Rehima Aslam (@AslamRehima) reported from Bradford, England

    @liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!

  • Fernoxchris1 Chris Broadbent (@Fernoxchris1) reported from Leeds, England

    @GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge

  • Mikeyrob73 Mike Robertson (@Mikeyrob73) reported from Bingley, England

    Hey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.

  • ncawthray Nigel Cawthray (@ncawthray) reported from Leeds, England

    @virginmedia @PlayAvengers Doesn't work

  • turtleshead1962 Peter Chapman (@turtleshead1962) reported from Thornton, England

    What ******** is up with @virginmedia in Thornton area. Money grabbing bastards are quite happy to charge an extortionate fee for their **** service yet do sod all to fix problems

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke

  • turtleshead1962 Peter Chapman (@turtleshead1962) reported from Thornton, England

    Have just been told by @virginmedia the outage in Thornton will last til 29th September. This company are a complete joke

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England

    @DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Leeds, England

    @virginmedia would you text to tell a customer there are payment issues?

  • SusannaMFL Susanna (@SusannaMFL) reported from Leeds, England

    @virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc

  • AslamRehima Rehima Aslam (@AslamRehima) reported from Bradford, England

    @virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia can you advise me if there is internet issues in LS17 till the 28th?

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia getting really fed up of my 200mbps super fast broadband that cannot play video on my Firestick. Getting 4-5 Mbps & loads of buffering. So soooooo slow #getmeoutofthis

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • superstaryas7 yas ➐ (@superstaryas7) reported

    @virginmedia There's an SNR issue on going for nearly 2 months & the estimated date of fix keeps changing. Been told I can leave without a cancellation fee as its been more than 30 days since the issue began

  • F1rester Andrew Buck (@F1rester) reported

    @virginmedia How do I obtain a static ip? I can’t afford to be having this problem occur with this regularity!

  • xiaoshaped rin (@xiaoshaped) reported

    @virginmedia been complaining about my service for weeks and nothing has been done. cant phone b/c i’m hard of hearing. there’s no instructions on how to access your apparent messenger service. now what?

  • jeffharris_665 Jeff Harris (@jeffharris_665) reported

    What’s the best broadband provider in Portsmouth as @virginmedia is shocking at least 3 times per week my BB goes down at the same time on the same days poor service from them but all they say is theirs faults in the area too much of a coincidence it happens the same times

  • jbwb2020 jbbenjamin.sol #IStandWithRayFisher 🔜 (@jbwb2020) reported

    @virginmedia Now my Internet is off? WTF? Have you really screwed up and closed the wrong account after all this!!!!

  • clairen_digital Claire Nicholson - science & tech marketing (@clairen_digital) reported

    @virginmedia I have done this a million times, have an ongoing complaint - the best answer I've had is that they can put me through to the sales dept to pay £25 for a dongle to be delivered in 5 working days!!! Why should she have to pay for something that isn't her fault?

  • jeffharris_665 Jeff Harris (@jeffharris_665) reported

    @Tom_Atkins96 @virginmedia This is my 2nd one still the same issues 😩

  • daniel_son79 Daniel Son (@daniel_son79) reported

    @jeffharris_665 @virginmedia BT never had a problem

  • mhs21981 Mark (@mhs21981) reported

    @virginmedia having issues with the broadband hub and/or TV box disconnecting from ethernet. Seems a common issue, can you help?

  • AndySibbick Andy Sibbick (@AndySibbick) reported

    @jeffharris_665 @virginmedia We had the same issue (in Dorset) with WiFi dropping at the same time each day. The engineer came out and found a house round the corner had been put on the same connector as us and when he went online after work each day our WiFi crashed. He moved our connection and all sorted