Virgin Media

Virgin Media Outage Report in Guiseley, City and Borough of Leeds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Guiseley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guiseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Guiseley, City and Borough of Leeds, England 05/06/2025 08:55

May 06: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Guiseley, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Cleckheaton, Leeds, Bradford, Liversedge, Harrogate, Halifax, Wakefield, Keighley, Brighouse, Batley and Shipley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCleckheaton Wi-fi
United KingdomLeeds Internet
United KingdomBradford Internet
United KingdomBradford TV
United KingdomLeeds E-mail
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Guiseley, England

Latest outage, problems and issue reports in Guiseley and nearby locations:

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.

  • Cole63Jacqui Jacqueline (@Cole63Jacqui) reported from Harrogate, England

    @virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡

  • SaltBrewAdam Adam Findlay (@SaltBrewAdam) reported from Bradford, England

    I’m so fed up with @virginmedia. Three days now I’ve tried to call to pay my bill. And for three days I’ve been sat on hold for a stupid amount of time. I’m bloody busy for god sake I don’t have time for this nonsense! So glad I’ve left.

  • erichudson1984 Eric Hudson (@erichudson1984) reported from Bradford, England

    @virginmedia The fault has corrected itself my point is that this keeps happening and sometimes have also lost phone and internet. This is awful service

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.

  • joebrownbill joe brownbill (@joebrownbill) reported from Wibsey, England

    @virginmedia I have a full media package and need to reduce down to internet only.

  • cgagg Carl. (@cgagg) reported from Birkenshaw, England

    @OBiW4NSHiNOBi @virginmedia Lol. In a bad way.

  • joebrownbill joe brownbill (@joebrownbill) reported from Halifax, England

    @proudtgirl @virginmedia It's a truly awful system

  • Mark_Tooley7 Mark tooley (@Mark_Tooley7) reported from Rothwell, England

    @virginmedia trying to get through to your customer service is a joke 😡

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.

  • erichudson1984 Eric Hudson (@erichudson1984) reported from Bradford, England

    @virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider

  • EsBeeEn Simon Baines-Norton (@EsBeeEn) reported from Ilkley, England

    @virginmedia It's not about stopping one piece of mail, but how many of these you've sent out. Unnecessary, a total waste and just shows a total disregard for environmental issues. Please think about these things more.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia

  • davidjfshaw David Shaw (@davidjfshaw) reported from Bradford, England

    @virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia Its a Hub 3. Therein lies the problem.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia I have NEVER seen such disgusting customer service. This is appalling.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • inglesd Dawn Lewis (@inglesd) reported

    @virginmedia I made a complaint in January as I was unable to get through to speak to someone to cancel my broadband. This hasn't been done, I raised another complaint and still no resolution. I have a bull accruing for £160.50 that is going to have an adverse effect on my credit rating.

  • Cxllxm77 Cxllxm (@Cxllxm77) reported

    @virginmedia wtf is wrong with ur servers cant even connect to my xbox but can connect to everything else an my xbox is sayin upnp issues and connects for a bit then disconnects and ive already spoke to xbox and they have said its not them

  • MossyLj Luke Moss (@MossyLj) reported

    @virginmedia I’ve called and spoken to the team numerous times and was told that an engineer was working on a fault but have been given numerous estimated fix times and now in my 4th week of this being an issue

  • Emma__Tobin Emma Tobin (@Emma__Tobin) reported

    @virginmedia Hi no problem, our internet came back on early hours of Saturday morning however is down again today! In the KY11 region.

  • JimBestall Jim Bestall (@JimBestall) reported

    @virginmedia - I have tried several times to make a complaint and the customer agents I have spoken with just ignore it and transfer me to another department putting me back in the queue. 5 hours in total now. Resolve this now or lose my business

  • thesiew1 thesiew (@thesiew1) reported

    @virginmedia 72 hours and NO BROADBAND still. Please please can someone help me. I am free lance working from home and can’t afford not to be able to work. Please can you tell me how to escalate this and make a complaint at the highest level

  • MaisieJohnso Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia how do I find out or report if there’s a problem with the internet in my area.

  • adilangley Adrian (Adi) Langley (@adilangley) reported

    @virginmedia A refund of money that was taken from me for 3 months last year that has never been refunded

  • PeterMcDaidWine Peter Mc Daid (@PeterMcDaidWine) reported

    @virginmedia So when I call it apologises for no service in my postal code but even if Virgin knows it's out - I have to register the outage? And if I didn't register on my first call, end up just inside '48 hours' - a 'loophole' means no compensation? Great. Excellent service.

  • Annemar08135676 Annemarie (@Annemar08135676) reported

    @virginmedia very disappointed with the service I was lied to on 5 occasions I ask for a new box to replace old and for a new installation in another room was told YES And new deal with upgrade to Internet for FREE NOT TRUE CHARGING ME £35 FOR THIS LIED TO AGAIN AND AGAIN