Virgin Media Outage Report in Camberwell, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camberwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camberwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Camberwell, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Woodford Green, London, Dagenham, Hammersmith, Croydon, Hackney, Paddington, Bexleyheath, Ilford, City of Westminster, Southwark, Southall, Harrow, Ealing and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Woodford Green |
Internet | |
| London |
Internet | |
| Dagenham |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Wi-fi | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camberwell, England
Latest outage, problems and issue reports in Camberwell and nearby locations:
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jack
(@jackarronscarth) reported
from
Dartford, England
@ArraSails1977 @virginmedia How did you get it on mines still not working just got black screen
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Hmmm. No the test was done on Sept I ten got a letter about 2 months later which confirmed my suspicions of a slow service after a new router and CMP plugs I’ve been trying to discuss what’s next since then. Need that callback! @Ofcom
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Davey L
(@daveybuoy) reported
from
Hackney, England
Why is @virginmedia so consistently crap. No WiFi pretty much all week and no phone, WiFi or TV today. So bloody basic! #virginmediadown #virginmedia
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Don’t another post with link as the first one was ignored by Virgin also contacted @ofcom and @ASA_UK re claims of false advertising of 1 GB service which isn’t actually available in Dartford once you do get through. Want to talk? #stillwaiting #poorservice #shouldLlleave?
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia That’s my point I’ve been trying to sort this out but not getting the response of callback to decide what to do you guys also need to compensate for the service speed paid for not received! Back no ones calling me back...@Ofcom
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia @chrisckmedia @virginmedia you'd be expecting a fix within an hour or two if Chris stopped sending you the news, which he and his team does every day. And you know they would get you something pretty quickly.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Are you reading my tweets? It’s not a fault! You’ve run a 30 day test you are running far under the service I’m paying for, I was waiting for a call to discuss what VM are proposing or if I should leave!!!! @Ofcom
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Wolé Adesemoye
(@WoleAdesemoye) reported
from
Kensington, England
@virginmedia My previous landline telephone number was meant to be ported over and this never got done. I’ve never been able to receive incoming calls on my landline. Internet is very intermittent. My experience with your customer service hasn’t been great. All along I’ve been paying in full.
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Rita capaldo
(@rita_capaldo) reported
from
Brentford, England
@virginmedia snowing, can’t leave the house, the Internet has been down since Monday no clue when it will be fixed thank you virgin media 👍
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Still not working properly. It’s pointless calling you guys as takes so long.
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Will Headley
(@WillHeadley1) reported
from
Esher, England
@virginmedia Right now it is ok. The speed has been negligible for long periods over the last 2 weeks though. It’s not my kit, it’s a wider problem many are having round here
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Steve ✊🏻
(@Strattsy51) reported
from
London, England
@virginmedia why is live chat taking absolutely ages to connect me to anyone? I’d like to cancel my service, but if I was joining as a new customer I’m put through immediately. Are you making it difficult to cancel on purpose?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The whole neighbourhood is having this problem .
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andy
(@andy00169146) reported
from
Richmond, England
@virginmedia I want to cancel; there’s been a fault with the broadband for a while and you wrote to inform of a price rise. I’m out of contract so should be easy enough-can you let me know how to cancel please-ideally the quickest way without having to try to get through on the phone!
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Jacob Herper 👨💻
(@JakeHerp) reported
from
Lambeth, England
@virginmedia I renewed my contract with you in November, knowing I'll move in February and your agent told me this will be the most affordable option for me. Now I'm told I need to pay a £240 disconnection fee. Your support connects me from one dept. to another and back...
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Wolé Adesemoye
(@WoleAdesemoye) reported
from
Hammersmith, England
@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Why don’t you do that as so far you’ve sent me the link to the community group Fail 1. Then the 150 no not connecting fail 2 then 0345454111 is not connecting fail 3 You really know how to test a very long standing customer don’t you!
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Sandip Makwana
(@sandy_sandip) reported
from
Camberwell, England
Bad Customer Service Given By Virgin Media @virginmedia #virginmedia
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@Ofcom Hi just gone through the complaints procedure with virgin media but they said they are waiting for ofcom to give the result if the speed test you did (can provide in DM if you reply) they ate saying you have to dictate what compensation level I should receive? Can U help?
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jack
(@jackarronscarth) reported
from
Dartford, England
Paid for #UFC257 through @virginmedia and it’s not working ?! #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Rivers
(@tabsaoife) reported
Extremely poor @virginmedia Wi-Fi in SW14 area over recent weeks & this week a nightmare with this morning losing Wi-Fi completely. We are not a priority when phoning & need Wi-Fi to work. Anyone else finding the same problem? Paying a lot of money for bad service!
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Dave ♿️ Esq
(@DaveyBoi73) reported
@virginmedia Yes I used the service status and nothing showing. I use a cat 6 wired connection. I restart my modem at least once a week.
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TiKnee Tears
(@Ti_Knee) reported
@virginmedia Hub 3. I have been unable to access live chat. Can you help ?
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megan
(@megg_paul) reported
@virginmedia It’s great that your now ignoring me... well done, my husband said the connection (WIRED) is extremely poor, his VPN keeps dropping out how we are meant to work in those conditions I don’t know!
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🏴🌹𝐽𝑜🌹🏴
(@_EnglishRose_13) reported
@gordonm25443977 @virginmedia They never give long term loyal customers the deals they offer to new customers.
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Moscha
(@TheRealMoscha) reported
@YodelOnline virgin media have sent my setup kit out via your service, how can I track that parcel?
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juliette lambert
(@juliettegab) reported
@virginmedia I don’t know why it being public means you can’t help me?! Any representative from Virgin Media should be able to help a virgin customer otherwise what is the role of virgin media on Twitter? To promote the company name and products rather than actually helping their customers?!
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Lauren Goodland ✊🏾
(@Dorkfeatures) reported
@brontehoward @virginmedia It's so crap! It used to be fine pre-pandemic!
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Mick
(@CurfTheRed) reported
@virginmedia The router is constantly dropping out during the day and we lose signal to all devices. I have factory reset and you have sent 2 signals a reset but this is a constant frustration. WiFi signal is now poor but nothings changed in home.
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Spokee
(@spokee93) reported
@virginmedia The wasn’t I checked but I’d say it was more of a nationwide issue and because it was off on not many thought much about it