Virgin Media

Virgin Media Outage Report in Camberwell, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camberwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camberwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camberwell, Greater London, England 01/14/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camberwell, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southall, Bushey, Barking, Leyton, Streatham, Lewisham, Belsize Park, Croydon, Bermondsey, Ealing, Wood Green, Wembley, Ilford and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBushey Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camberwell, England

Latest outage, problems and issue reports in Camberwell and nearby locations:

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @carolewilliams @virginmedia My experience was truly dreadful. Friends say the same. Just a very deaf, very arrogant company. Never again

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    Anyone thinking of signing up to @virginmedia - think twice. We live in NW London and are enduring day 6 of a total VM blackout - no WiFi and no TV. Not good enough.

  • KarenGerardi Karen Gerardi (@KarenGerardi) reported from Harrow Weald, England

    @virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!

  • ansta1808 Andy Stables (@ansta1808) reported from Kingston upon Thames, England

    @virginmedia still waiting for my call back..... no service in 55 hours... manager calling me in 30 mins 100 minutes ago..🙄 #service #virginmedia

  • CiaranMcNulty Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    The guy from @virginmedia fixed my network and I’m getting the >100Mbit I pay for. I’d forgotten what good internet was like!

  • MaverickMark mark palmer (@MaverickMark) reported from London, England

    @virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.

  • ansta1808 Andy Stables (@ansta1808) reported from Kingston upon Thames, England

    @virginmedia you contacted me to replace my TiVo box... you did this on Thursday,it didn’t work, I called up, no resolution, I waited 48 hours... called again, still no resolution.... was told I had to wait 5 business days... manager going to call in 30 mins...90 mins🙄 #service

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    @virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service

  • pussinpjs1 linda holmes (@pussinpjs1) reported from City of London, England

    @virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    @virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been

  • GerryCity Gerry (@GerryCity) reported from East Ham, England

    @virginmedia It's sorted Virgin should have a button on their desktop to cancel contracts because the process was so stressful I will never recommended virgin media to anyone.

  • CnR452 Conor Reid ⚒️ (@CnR452) reported from Brentford, England

    @virginmedia Yes even with a wired connection anyone with Virgin in my area has been having this problem around 9.30pm your WiFi dies and doesn't start working again till about half 1/2 in the morning which isn't acceptable.

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    @virginmedia - the shocking thing is that I have received yet another text “Virgin Media Outage Update - ID: F007005291 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team” TOTAL LIES - we are on day 6 of NO service

  • KarenGerardi Karen Gerardi (@KarenGerardi) reported from Harrow Weald, England

    @virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia Thanks - apparently there is a problem in the area.

  • PaulLaFiaba Paul Falkner (@PaulLaFiaba) reported from Croydon, England

    @virginmedia Clearly your kids in the advertising report were all out with hangovers when their Unis were teaching about the backfire effect of “knocking copy”. It kind of makes you sound like your own product is so bad you need to bring others down to your level

  • JonBenjamin19 (((Jon Benjamin))) (@JonBenjamin19) reported from Wandsworth, England

    I’ve had nothing but excellent service from @virginmedia for months.

  • arhomberg Andrew Rhomberg (@arhomberg) reported from Lambeth, England

    Well @virginmedia is a real pain in the arse, third time I’ve cought them trespassing and doing damage; they claim to have a statutory right over any private land of a non-customer when they clearly don’t #Cowboys

  • TheMrsNatG I am a Penguin 🐧 (@TheMrsNatG) reported from London, England

    @virginmedia Checked this already. No issues, has been days.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsGrizz9 Laura Gryzelka (@MrsGrizz9) reported

    @virginmedia No, i spoke to someone on the phone to complain and then was told i would hear back in the next 72hrs. Then recieved an email saying complaint closed??

  • Beeker247 🇬🇧🖤Ali 🐝🏴‍☠️ (@Beeker247) reported

    @virginmedia You are absolutely the worst company for customer service. You are currently causing huge stress at a difficult time and none of your phone reps are able to help despite 8 calls. #DONOTUSEVIRGINMEDIA

  • mikeseex Mike Seex (@mikeseex) reported

    @virginmedia Hi, this keeps happening. Slow every morning and then I reset the router and it resolves.

  • Zach_mech Zach Lowe 🔰 (@Zach_mech) reported

    @virginmedia Could I DM you? Rather not post my issue all over social media

  • PaBearTee1 PaBearTee (@PaBearTee1) reported

    @ScottishPower congratulations, you’ve even surpassed Virginmedia’s appalling level of customer service. 2 days and still unable to speak to you.

  • OhThisBloodyPC Oh This Bloody Computer (@OhThisBloodyPC) reported

    @edward_baran @virginmedia Good luck talking to the automated assistant. They train staff not to help but to try and upsell you, in order to buy your way out of the problems. I was a Virgin customer. Took 16 years for them to admit they were wrong.

  • davedawes Dave Dawes (@davedawes) reported

    @virginmedia Yes it is in regard to you cancelling my broadband installation and then failing to keep me informed on when this would be rescheduled for. I am happy to provide all the details via DM if that would help. Tried using the web form and web chat but no response from either.

  • Shaw_L87 Luke (@Shaw_L87) reported

    @virginmedia It says there's no issues. It said the same when there was an issue. Every evening its happening and many others across the country

  • pangolinogram James T (@pangolinogram) reported

    @virginmedia PS The first day I raised this complaint was 3/10/22 & after 29 days you're still asking me what the issue is. I will be contacting CISAS in 4 weeks as I have no doubt you will still not have provided a satisfactory response by then

  • bom88 bom88 (@bom88) reported

    @siambuddha1 @VirginMediaIE Same in D2. No communication from Virgin Media. With the amount of people complaining must be a major issue.