Virgin Media Outage Report in Camberwell, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camberwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camberwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Camberwell, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, London, Leyton, Finchley, Bushey, Hackney, Ealing, Croydon, Ilford, Poplar, Woolwich, Dagenham, Surbiton, Bermondsey and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Wi-fi | |
| London |
Total Blackout | |
| London |
||
| Tower Hamlets |
Total Blackout | |
| Leyton |
Internet | |
| Finchley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camberwell, England
Latest outage, problems and issue reports in Camberwell and nearby locations:
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Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@valplantpot @virginmedia Screw them then, their service is AWFUL!!! There are plenty of other companies out there.
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Sacha Coward
(@sacha_coward) reported
from
Walthamstow, England
@moogal Also... real talk. IPhone... Virgin Media doesn’t love you, he never will. He just can’t connect with you. You know this. You really need to quit him.
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2Ø2Ø
(@ellisdawg) reported
from
Hackney, England
@gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤
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Darren Tobin
(@nerrad1964) reported
from
Crayford, England
@virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint
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Sarah Garfinkel
(@DrSFink) reported
from
Islington, England
@virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days
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Deborah Holland
(@holland2702) reported
from
Camden Town, England
@virginmedia No fault listed. As stated this is a long standing issue.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9
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Mr Digital Panda
(@MrDigitalPanda) reported
from
Lambeth, England
@virginmedia got a message to say it was fixed but my internet is still down Fault Ref: F007494959 This
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Tony Holder
(@bigtoneuk) reported
from
Kingston upon Thames, England
Hey @virginmedia! 3 days no internet or TV, you cancelled 2 visits because of ‘local network problems’, even though you identified a local fault in my premises. Can’t book another visit until the network fault is cleared. Oh, and to book it I have to call you again! #Fail
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband gone done again, absolute rubbish service, sky come and get me please
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Rasta Fou
(@Rasta_Fou) reported
from
Kingston upon Thames, England
@virginmedia High call demand is unacceptable!! If you offer a service and you can’t even deliver that service! I would like someone senior to call me to make this right. In the mean time I will be contacting @BBCWatchdog
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Steven Hunter
(@sculptorini) reported
from
Eltham, England
Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.
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Greg Phillips
(@bingosbadingos) reported
from
City of London, England
@virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.
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Samantha Ovens
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ilona Alcock
(@ilona_alcock) reported
@virginmedia This seems to suggest I have to report the fault to you? Presumably if you know it's down in my area you'll automatically credit me? At the moment your phone line is just saying to call back later. It also doesn't address the additional costs incurred.
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wckd wzrd
(@WzrdWckd) reported
@virginmedia trying to organise a new iPhone 12 pro contract to replace virgin contract that ends next month but getting no where - may have to cancel and go elsewhere. Been loyal customer for 12 plus years and am frankly not happy.
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Barnett
(@T20Barnett) reported
@virginmedia any update on the issues in EN10?
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h47y
(@Hazysmile) reported
@virginmedia So the text service you sent me to must have been the wrong direction after all, as I got placed in a queue and it's been almost 24 hours without a response.
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Dr Amanda Dolan
(@WeegieGeologist) reported
@virginmedia internet so utterly diabolical that I’m going to boot the piece of garbage box out into the garden. I’m totally sick of the junk
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Michael Thomas
(@4Mikethomas4) reported
@virginmedia Surprise surprise! The internet is down again. Can I get somebody to call me please? This is disgraceful. The worst provider I’ve ever experienced.
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JoVu
(@jovuorio) reported
@virginmedia Yes these are known issues (apparently a complex problem to fix) but we are in the 3rd day now! And I’m working from home which this issue makes virtually impossible! Besides, I can’t access the internet!!!
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Rusty
(@g1ngernutbust3r) reported
@virginhelp @virginmedia After 16 hrs I managed to speak to a really helpful dude called felix.....was told there is a fault in my area until the 3rd of December now.... I think you scored 11/12 months with dodgy or no service to sky movies, amazon prime, music n sports some VIP package you have going
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Sammy Wonderling
(@swonderling) reported
@virginmedia I need someone from Virgin to call me urgently!! Our service is not working and I cannot get thru to anyone at Virgin!
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nicole mcpolin
(@nicmac_design) reported
@virginmedia My internet didn't work at all yesterday and today keeps dropping. I'm unable to work properly and your 150 and freephone numbers are down too. I'm in area 14 when will the issue be fixed