Virgin Media Outage Report in Camberwell, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camberwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camberwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Camberwell, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Croydon, London, Dagenham, Hackney, Northolt, Barking, Harringay, Southwark, Hounslow, Ealing, Waltham Forest, Islington, Wembley and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Croydon |
Internet | |
| London |
TV | |
| London |
Total Blackout | |
| Dagenham |
Internet | |
| Hackney |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camberwell, England
Latest outage, problems and issue reports in Camberwell and nearby locations:
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Geoff Speed
(@GeoffSp) reported
from
Ealing, England
@richardmeade13 @virginmedia I understand your pain Richard. We’ve had same problems & now knocked Virgin on head
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...
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Angus Teee
(@AngusTeee) reported
from
Paddington, England
@virginmedia I see. Thanks. There is no point ringing your ‘customer service’ number - I don’t have the time or battery to listen to the same four songs on a loop for over an hour then be told nothing helpful. Been there, done that.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.
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Edu Caselles
(@CasellesEdu) reported
from
Kensington, England
@virginmedia thanks for such a helpful and amazing customer support service. After 40 min waiting to talk to one of your agents, he complained he could not hear me properly, I asked him to bear with me while I plugged my headset and 10s later, he hanged up. 1/2
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
Another evening of @virginmedia broadband not working properly ... that’s about 8 days now it’s cut out several times through out the day! Think it time to cancel the contract!
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Mitchell Feldman
(@feldmannews) reported
from
Bushey Heath, England
@virginmedia my broadband has been down since yesterday and I’ve subscribed to text alerts for updates. Ironically no updates received so I can only assume you need your network to work in order to send them! Come on Virgin, this is unacceptable service.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.
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William Pope
(@PopePower) reported
from
Walthamstow, England
@virginmedia This letter was never received. No attempt to contact us was made. was initially told by Virgin that they thought the account holder had called to have the account disconnected. I have since tried to rectify the situation by calling Virgin to request our account be reconnected.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.
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Angus Teee
(@AngusTeee) reported
from
Paddington, England
@virginmedia No. It’s a link to this Twitter exchange. Please send me an email address so I can lodge an official complaint. Thanks
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Kieran Kunhya 🚀
(@kierank_) reported
from
Camberwell, England
@virginmedia @Stephen_Neal Can you hire @PheedbackPhil to fix your tube WiFi
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Luke Archer
(@Luke_Arch3r) reported
from
Camden Town, England
Trying to cancel my @virginmedia broadband because I’m moving and I’ve been on hold for 33 minutes out of the 36 minutes (and counting...) of this call. Will cost my phone bill a fortune by the end of it! Very poor service, don’t think I’ll use them when I need broadband again!
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William Pope
(@PopePower) reported
from
Harrow Weald, England
@virginmedia Still waiting for you to reconnect my internet after 8 days... Incredibly lax security - your team informed me that someone called you to set internet up with my address (mistakenly), and you then disconnected our account without warning or notice #wtf #lostearnings
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.
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Edu Caselles
(@CasellesEdu) reported
from
Kensington, England
@virginmedia thanks for such a helpful and amazing customer support service. After 40 min waiting to talk to one of your agents, he complained he could not hear me properly, I asked him to bear with me while I plugged my headset and 30s later, he hanged up. 1/2
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Ashleigh Jade Loeb
(@MxAshleighLoeb) reported
from
Islington, England
So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ѕρσσкуу
(@1989_kyle) reported
@virginmedia Getting it resolved ASAP is certainly not the information we are getting. We've been told over the phone they don't know what the issue is, and to expect it to continue for at least another 2 weeks while they investigate.
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Colin Davies
(@pippiecol) reported
@virginmedia Except doing that it says nothing outstanding and the complaint not settled. And when I call I get told an email will be sent to a manager and then nothing...... 20 odd years customer loyalty counts for nothing
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Common Knowledge
(@cmmonknowledge) reported
@virginmedia Thanks for this. We have managed to talk with one of your customer service representatives now and they are taking the issue further.
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Jane Saunders
(@dorisnewport) reported
@Joshknapman @virginmedia Goes down for days at a time regularly @virginmedia #customerservice is rubbish
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Brendan Duffy
(@brendanduffy100) reported
@virginmedia hi, your customer service is a joke. Can someone contact me about a complaint that i opened and has now been closed when I asked for it to stay open until it was resolved
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SS
(@ss_26x) reported
@virginmedia Hi, I recently logged a complaint and after a few days received an email saying it has been resolved. Without my consent? At no point was i even contacted to discuss a resolution. My father has been overcharged and needs a refund. This is not fair at all.
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
Not fond of IT today, what with random working USB-C ports on my laptop and Virgin Media router just being crap. Might just hit the high street after my 90 minute Teams meeting.
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Michael Young
(@michaelocyoung) reported
@Joshknapman @virginmedia We've got a direct line to beardy Branson's home network
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Josh Knapman
(@Joshknapman) reported
Has @virginmedia gone down for anyone else?
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dr steffi suhr
(@stuffysour) reported
Oh brilliant @virginmedia - I’m working from home, internet drops completely, and the helpline tells me this is basically a scheduled outage “to improve services” and “should be resolved by 3pm”!!!