Virgin Media Outage Report in Camberwell, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camberwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camberwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Camberwell, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Holborn, Poplar, Lewisham, Ealing, Croydon, Mitcham, Hampstead, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Camden Town and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| London |
Total Blackout | |
| Hackney |
Phone | |
| Holborn |
Total Blackout | |
| Poplar |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camberwell, England
Latest outage, problems and issue reports in Camberwell and nearby locations:
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HoodyStealer
(@CrisSarfLDN) reported
from
Lambeth, England
@virginmedia I want someone who speaks proper English and has more brain cells that a goldfish to respond to my complaints ongoing from Dec 2019. I don’t appreciate being fobbed off multiple time’s and then hung up on. I pay for service I’m not getting. It’s daylight robbery
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Christopher Golds
(@chrisgolds) reported
from
Wandsworth, England
@chrisckmedia @NetflixUK @AppleTV @virginmedia Omg. The worst. Go go go. Leave now. Run for your life.
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
@KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...
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Frances Reilly
(@FrancesOfficial) reported
from
Ilford, England
3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia Seriously considering terminating my contract the WiFi is terrible no amount of boosters you offer to send work .... frankly I feel you’re just fobbing us off
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia could you DM a direct number so I can discuss the appalling internet service you’re providing... £106 pm I expect more than we’re getting
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Giuseppe Sollazzo
(@puntofisso) reported
from
Islington, England
@issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.
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Ian Gambier
(@iangambier) reported
from
Hackney, England
@Data_Thug @virginmedia EE are quite good in the sense that i have never had to plot their cruel and viscious death x
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David Macfarlane
(@DigitalDaveMac) reported
from
Wandsworth, England
@virginmedia It seems clear that in some locations you just offer terrible and inconsistent service. Given how much You charge it’s unacceptable that your response is in effect ‘sometimes it takes a while’. I have never known such appalling and unreliable service
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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James Louis Kelley
(@jameslkelley) reported
from
City of London, England
Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...
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Allison rowlands
(@Allison98931244) reported
from
Harrow Weald, England
@virginmedia having the usual crappy issues with virgin no tv tonight cant wait to leave this useless provider
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice
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David Macfarlane
(@DigitalDaveMac) reported
from
Wandsworth, England
@virginmedia Yes I also hope it gets sorted soon. But every single time there’s a problem the fix estimate is midnight of same day. And then the next day it’s the same again! So no amount of council permits, 3rd party access etc is the cause, it’s just rubbish communication from you guys
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv
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Mary Greenland
(@MerveYesilyurt) reported
from
Hackney, England
@virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ewan F
(@EwanF6) reported
@virginmedia for the second time this week, I have spent 3 hours of my day trying to call you to speak to the technical faults team. I am put hold each call for min 45 minutes after which point the line cuts out and no one phones me back. This is absolutely disgraceful service.
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MARK KIRK
(@kirkycando) reported
@virginmedia The poor internet service that you keep charging your customers and fail to provide . My daughter is doing remote learning from college yet your service keeps cutting out ,I have been told that we can sue your company for her loss of potential future earnings .
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Dave Banks
(@valiant_dave) reported
@PhilJBowers @virginmedia Good luck ! Their Customer Services is atrocious - so difficult to get through.
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Harri
(@harri_bhafc) reported
@virginmedia I just dont think its particularly nice for a company like yours to outright refuse to find a solution to an elderly woman being scammed. I explained the situation, only to be told that it's all chargeable and needs to be paid... the week before Christmas.
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LIVE 🔴 Waja
(@WajaTheHAT) reported
Yo @virginmedia fix up I beg you have been the worst provider I have been with. It's such a joke.
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Butty
(@TelfordMad) reported
@virginhelp @virginmedia Have been waiting over two months for a complaint to be dealt with and whilst this is going on still not had the item i was told was being dispatched. Have tried to call, but seriously that process is riddled with delays 😳
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AMY
(@amylou202) reported
@virginmedia hi, my internet has been down all day. Can I have some help pls?
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Mike Plowman
(@mikeplowman1961) reported
@virginmedia negotiated new contract with tv added in Nov, sales person assured me no activation fee, of course, 35 quid activation on the first bill. Phone support, say they have to conduct an investigation. Meanwhile, I'm 35 quid out of pocket this month.
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john kerr
(@k19jok) reported
@virginmedia When you log on to the forum it tells you to do certain things reset, diagnostic etc, I have done them all the service keeps dropping
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👁SCI👁
(@sci_twit) reported
@virginmedia Sadly I have been down all those paths already. I have talked through the problem with a support technician completing tests and the engineer resetting the Hub remotely. That did not work and I was promised a site visit.