Virgin Media Outage in Camberwell, Greater London, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Camberwell, England

Virgin Media Outage Chart in Camberwell, Greater London, England

September 23: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(56.33%)
Wi-fi
(14.17%)
Phone
(9.81%)
TV
(8.16%)
Total Blackout
(5.85%)
E-mail
(5.67%)

Virgin Media Outage Map Near Camberwell, Greater London, England

The most recent outage reports and issues originated from London, Cricklewood, Hampstead, Hounslow, Paddington, Islington, Croydon, Balham, Wandsworth, Harrow, Harringay, Ilford, Leyton, Eltham and Chingford.

Balham Internet
City of Westminster Internet
London Wi-fi
London Internet
Cricklewood Internet
London Internet

Virgin Media in Camberwell, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Camberwell, England

Latest outage, problems and issue reports in Camberwell and nearby locations:
  • 20S0mething Sara Sparrow: Handmaid. (@20S0mething) reported from Eltham, England

    @virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.

  • jordandodds28 Jordan Dodds (@jordandodds28) reported from Lambeth, England

    @virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.

  • jordandodds28 Jordan Dodds (@jordandodds28) reported from Lambeth, England

    @virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia By the way. 150 not working

  • masters_nik निकुंज राई (@masters_nik) reported from Camden Town, England

    @virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.

  • nonangrybiker I am Burt Reynolds (@nonangrybiker) reported from Walthamstow, England

    @virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.

  • HelpLeila Help Leila (@HelpLeila) reported from Kensington, England

    @richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

  • aman_ja Aman Jain (@aman_ja) reported from Camberwell, England

    @virginmedia Hi, my broadband is down and I'm unable to get through to your customer service

  • jimboid79 jimboid (@jimboid79) reported from Bromley, England

    @virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!

  • ameliavickerypr amelia (@ameliavickerypr) reported from Hackney, England

    @virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it

  • shazthechef sharron killick (@shazthechef) reported from Dartford, England

    @virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Lambeth, England

    @virginmedia No problem with Netflix or anything else on my virgin digital tv . Oh have however been charged for a whole box set of a show I actually can’t watch . Tried numerous of times but have now given up

  • RevBott Gary Bott (@RevBott) reported from Croydon, England

    @sadbuttrue @virginmedia I left after a year of problems

  • NickAnstead Nick Anstead (@NickAnstead) reported from London, England

    Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.

  • rob_ford Rob Ford (@rob_ford) reported from Bromley, England

    @virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.

  • ImzyyR Imran R (@ImzyyR) reported from Harrow Weald, England

    @richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia I did they were useless. Told me to put up with these lousy slow speeds. Told me you don't guarantee the broadbamd speed on wireless at all!

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia There isn't. It's just a poor quality issue. That your broadband in the area is not sustainable.

  • Olivia121994_ Olivia (@Olivia121994_) reported from Harrow Weald, England

    @virginmedia We've done all of this. It's been two days; no known area issues and we have re booted several times.

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    Nothing goes down more than @virginmedia

  • Olivia121994_ Olivia (@Olivia121994_) reported from Harrow Weald, England

    @virginmedia Still green. Not working

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    For the 14th day in a row there is WiFi issues with @virginmedia in #Teddington. Web chat team unavailable, stupid long wait on phones and the twitter team will give useless info like usual.... #fedup

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @virginmedia What a joke. Jack up my bill for £5 a month with no notice. Argh time to look for a new service provider I think .

  • AnnaLouise1980 Anna Jarman (@AnnaLouise1980) reported from Kingston upon Thames, England

    @virginmedia can someone contact me about my very poor broadband service, please. I consistently have to use 4G in my own home!! I have tried calling, messaging, complaining for months now, but no one gets back to me..!

  • devanHD DvnBrxtn (@devanHD) reported from Lambeth, England

    Crashed #virginmedia again. All day no #WiFi Shite customer #servicevirginmedia No #internet all day. 40 minutes on hold. Hung up in disgust. #worstwifiprovider Moving from #virgin now. #shiteservice

  • MarkViveash Mark Viveash (@MarkViveash) reported from Hounslow, England

    Hi @virginmedia I am trying to close a mobile phone account for my dad who has dementia and is unable to speak to answer security questions & we don't have power of attorney. Speaking to your cancellation line has been a waste of time and awful customer service

  • APM_Stephen APM External Affairs (@APM_Stephen) reported from Camden Town, England

    It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.

  • ThistletonM Matthew Thistleton (@ThistletonM) reported from Ilford, England

    @virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.

  • chelsian Hadders (@chelsian) reported from Epsom and Ewell District, England

    @virginmedia 35 mins plus on the blower, still not answered. You customer service is a shambles. No info on the website either. Hanging up and going for a run,hopefully someone has pressed ctrl Alt del by the time I get back! 🙄

  • chelsian Hadders (@chelsian) reported from Epsom and Ewell District, England

    @virginmedia still on the phone, still not working 💤

  • MarcJTaylor Marc (@MarcJTaylor) reported from Tottenham, England

    @virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.

  • lulumr Lulu (@lulumr) reported from Ilford, England

    @virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.

  • DanStratford84 Dan (@DanStratford84) reported from Wandsworth, England

    @emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.

  • MaclarenDeborah Deborah Maclaren (@MaclarenDeborah) reported from Richmond, England

    @virginmedia No. It's an intermittent problem so is currently working. The message that goes out on the phone line ( when I call in to report when it ISN'T working) says Iit's a ''complex problem' . This is frustrating as your customer services ( appalling) said it would take until Sept 9 th

  • JohannaWhitaker Johanna (@JohannaWhitaker) reported from Islington, England

    @billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.

  • MxAshleighLoeb Ashleigh Jade Loeb (@MxAshleighLoeb) reported from Islington, England

    So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4

  • becca_lewis93 Becca Lewis (@becca_lewis93) reported from Islington, England

    @virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.

  • becca_lewis93 Becca Lewis (@becca_lewis93) reported from Islington, England

    @virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.

  • kierank_ Kieran Kunhya 🚀 (@kierank_) reported from Camberwell, England

    @virginmedia @Stephen_Neal Can you hire @PheedbackPhil to fix your tube WiFi

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • PNDKetchup Ryan Neal (@PNDKetchup) reported

    @virginmedia We shouldn't be taking a look at this tomorrow. I've spent over 5 hours with somebody that ignored my issues for something that should have been fixed in 10 minutes. You have by far the worst customer service I have ever seen. This is a complete joke.

  • baa1985 Bushra (@baa1985) reported

    @virginmedia Just leave it, I’ve already spoken to a lady called Yogi who wasn’t much help .

  • mathewscott88 Mathew Scott (@mathewscott88) reported

    @virginmedia I’ve done all this, the member of your team was ridiculously unhelpful and I’ve made a complaint COM103689758 I hope somebody can listen to the entire call, he didn’t understand basic questions then when he couldn’t resolve my issue was confused when I wanted to make a complaint

  • lmf0505 Linda Faulkner (@lmf0505) reported

    I'm losing the will to live with @virginmedia Why do they hang up me every single time I try and speak to them.

  • Poles72 munnkirinkeli (@Poles72) reported

    @PNDKetchup @virginmedia I'm with them too . Not really had an issue with them but I know that doesnt help. Come on VM sort it out

  • PNDKetchup Ryan Neal (@PNDKetchup) reported

    @Poles72 @virginmedia The person has been completely ignoring my issue and not listening to me. Sending me solutions that put me back at square one because they never sent me the information to begin with. This is the worst customer service I've ever experienced. Truly 0/10.

  • gepocock Gwyneth Pocock (@gepocock) reported

    I had #virginmedia installed two days ago, and I've loads of problems! The picture keeps breaking up and fractalising. I've tried and tried to get support but keep getting to India. @virginmedia there is little after support. Yes I can cancel but all I need is a little help!

  • LynnCroweSHU Prof Lynn Crowe (@LynnCroweSHU) reported

    @virginmedia We have. We were told repair man could not be sent until after phone call from my mum with password (So 'checks' could be undertaken). We can't do it remotely - so mum is stuck until we can get there. No other solution suggested (my sister was cut off as she asked for more help).

  • djegordon1983 Dave Gordon (@djegordon1983) reported

    @virginmedia absolutely lamentable service this evening. 45 mins on hold regarding the £135 charge for equipment I returned 10 days ago only to be told that the guy on the phone cannot verify if the equipment has been received or not.

  • brettd76 brettd (@brettd76) reported

    @virginmedia Already doing it for 3rd time today, 5th time this week 19th time this month. & if this isn't sorted that's virgin media losing a customer as well as virgin mobile losing 4 customers to @bt_uk or @sky & I advise everyone to avoid you.