Virgin Media outages and service status in Bermondsey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bermondsey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (60%)
- Total Blackout (20%)
- Wi-fi (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Ilford, Wembley, Poplar, Hackney, Croydon, City of London, Barnet, Hammersmith, Southwark, Newham, Wandsworth, Dagenham, and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 2 minutes ago |
|
London
|
Internet | 25 minutes ago |
|
London
|
Internet | 34 minutes ago |
|
London
|
Internet | 2 hours ago |
|
City of Westminster
|
Internet | 2 hours ago |
|
London
|
Internet | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Kat P (@KateProudman) reported from Richmond, England@PeterMilligan #Virginmedia are being terrible during #covid lockdown. Our business premises are temporarily closed. Water & electricity suppliers have reduced our bills, but Virginmedia still charging full amount for internet & phone we can’t use. Said min 90 days before they’d do anything!
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Nick Spero (@nickspero) reported from Barnet, England@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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Ezzy Elliott (@ezzye) reported from Hackney, England@hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.
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Maria Ann Mole (@MariaAnnMole1) reported from Kingston upon Thames, England@virginmedia you tube is not loading. Seems like a lot of people are having this problem
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heartsure (@HeartSure) reported from Kingston upon Thames, England@vmbusiness Virgins response taking 5 times more than their normal charge - ‘I am sorry for this issue, but this balance would stand I am afraid as the account was not billed correctly over a period of time.’ Just terrible. #virgin #cheats
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Steve Tran (@Chihao) reported from Hammersmith, EnglandYet again @virginmedia broadband and router is down. So is the website to check it. #useless.
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Malcolm (@MalcolmDGama04) reported from Croydon, England@virginmedia Not one person at your technical help desk knows how to configure a router.
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Simon Raper (@simonraper1) reported from Ilford, England@virginmedia My service in the last week has been dreadful, constantly dropping away. I must have reset it at least three times each day. Can’t test from here as that part of your website is not working. I can’t currently connect at all. I’m E11 2LX. Can you look into it please
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Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England@alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia
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Stephen Anthony Davids (@SADLondon) reported from Stratford, England@HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.
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BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England@withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again
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Stephen Anthony Davids (@SADLondon) reported from Stratford, England@virginmedia C'mon... I wouldn't have taken to tweeting if I had not exhausted every aspect of rectifying the issue. The issue lays in your corner.
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MortlakeParish (@MortlakeParish) reported from Richmond, England@virginmedia #virginbroadband like so many other customers I have had a week of constant disconnections & router restarts but still have no connection. #virginmedia web help is even down so I can only connect via my mobile phone making my range of parish & school work difficult!
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Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, EnglandPlease @virginmedia fix your street cab NW3
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Stephen Anthony Davids (@SADLondon) reported from Stratford, England@virginmedia service still down in E15. 5th day now. No response from text. Same recorded message stating issue has been resolved. Unable to connect to the online forum Outage Map via phone hence Tweeting.
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David Waddell (@davidwaddelluk) reported from Camden Town, EnglandImpossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom
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Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England@HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage
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Terry Black (@TerryDBlack) reported from Lambeth, EnglandJesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..
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Stephen Anthony Davids (@SADLondon) reported from Stratford, England@HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.
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Zachy P (@povey_zach) reported from Richmond, EnglandStuck indoors cause of sister girl Rona.. The WiFi and tv have stopped working!! #virginmedia fix up, this is not the first time this has happened this week.. We are working from home and my brothers have school work to do! Useless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Seon (@Seons_Le) reported@geoffreyhc1960 @virginmedia You are subscribed to a service. Services have maintenance to maintain that service so the rest of the year you don’t have problems. You are not entitled to 100% uptime.
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Sam Clark (@samlclark1983) reported@virginmedia Why can't I get on your website to check service status. Absolute joke. Can't get through on the phone either
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Jeanette (@JeanetteLewis20) reported@virginmedia no phone no internet or tv. all down in luton beds bad enough the phone line goes thru the broad band box how long we got to wait casnt get theu to 150
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Latif Khowaja (@LatifKhowaja) reported@virginmedia My internet is not working since last night. The router is flashing green light and the wifi signal light is green too. I have tried to tighten up the white cable but this hasn't fixed the problem. I have been calling on the customer support number but no one answers
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Rebecca (@Rebecca87403754) reported@virginmedia It’s not just your TV it’s broadband here too PA4 area!! What the hell is going on?! Quick enough to take our money and charge a fortune for your services but we can’t even use them…poor show Virgin!!
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Zoe Stewart 👑 (@zodie74) reported@virginmedia No tv , website or telephone service ! BL5 area…
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Lemar (@FunkyDrHuxtable) reported@virginmedia hello I've been experiencing an outage or broadband here in SE19? Can't check online... Can you confirm this is an issue?
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Dave (@evo5797) reported@kellylongmanutd @virginmedia Think this is the problem they are trying to resolve as everyone seems to have the same. Hopefully they sort it soon.
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jane setchfield (@jsetch) reported@virginmedia there is also a problem with your email login via the website
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William welsh (@William87102886) reported@virginmedia My TV service has gone down. Is there an issue in the OL9 area?