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Virgin Media

Virgin Media outages and service status in Bermondsey, England

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Full Outage Map

Most reported problems in Bermondsey, England

  • Virgin Media generated 0 outage signals in the last 24 hours around Bermondsey, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Mar 25, 8:09 PM GMT.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, City of Westminster, Newham, Wandsworth, Dagenham, Orpington, Poplar, Ilford, City of London, Hackney, Wembley, and Camden Town.

CityProblem TypeReport Time
London Internet 4 minutes ago
London Internet 1 hour ago
London Internet 2 hours ago
Croydon Internet 4 hours ago
London Total Blackout 9 hours ago
Hammersmith Internet 9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • HelpLeila
    Help Leila (@HelpLeila) reported from Kensington, England

    @richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir

  • 20S0mething
    Sara Sparrow: Handmaid. (@20S0mething) reported from Eltham, England

    @virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.

  • alfredbulbasaur
    Nick (@alfredbulbasaur) reported from Kingston upon Thames, England

    @virginmedia they said "I wish I could help however, being from Technical message team we do not have the access to check bills or package change"

  • masters_nik
    निकुंज राई (@masters_nik) reported from Camden Town, England

    @virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.

  • aman_ja
    Aman Jain (@aman_ja) reported from Camberwell, England

    @virginmedia Hi, my broadband is down and I'm unable to get through to your customer service

  • buttertam80
    TamTamm♥ (@buttertam80) reported from Ealing, England

    @virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening

  • timur_erhan
    Erhan Timur (@timur_erhan) reported from Islington, England

    If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.

  • jordandodds28
    Jordan Dodds (@jordandodds28) reported from Lambeth, England

    @virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.

  • Ashishpatel1972
    Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

  • jordandodds28
    Jordan Dodds (@jordandodds28) reported from Lambeth, England

    @virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.

  • ameliavickerypr
    amelia (@ameliavickerypr) reported from Hackney, England

    @virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it

  • RevBott
    Gary Bott (@RevBott) reported from Croydon, England

    @sadbuttrue @virginmedia I left after a year of problems

  • ricky_heavens
    Ricky Heavens (@ricky_heavens) reported from Ealing, England

    @virginmedia Still not working. Over 24 hours now and still no tv or WiFi

  • nonangrybiker
    I am Burt Reynolds (@nonangrybiker) reported from Walthamstow, England

    @virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Lambeth, England

    @virginmedia No problem with Netflix or anything else on my virgin digital tv . Oh have however been charged for a whole box set of a show I actually can’t watch . Tried numerous of times but have now given up

  • ChazRivers
    Chaz Rivers (@ChazRivers) reported from Bromley, England

    @virginmedia Just says a problem that was fixed at 4PM. It was going full wallop about 30 minutes ago, but then stopped working. When running the connection test it can’t fix it. Thanks.

  • alfredbulbasaur
    Nick (@alfredbulbasaur) reported from Kingston upon Thames, England

    @virginmedia I'll call later about my issue but figured I'd let someone know about the messaging issue, just in case no-one else has

  • jimboid79
    jimboid (@jimboid79) reported from Bromley, England

    @virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!

  • NikHunt_
    Nik Hunt (@NikHunt_) reported from Paddington, England

    @virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)

  • ThePamFord
    Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolineRonsley
    Caroline Ronsley 💙 (@CarolineRonsley) reported

    @virginmedia I haven’t been able to access my email account since Saturday! Customer service say it will take another FIVE DAYS !

  • crubby09
    C Hubby (@crubby09) reported

    @virginmedia I've checked the status and its telling me there is no issues, well why is my Internet still not working properly???? Clearing you guys are taking us for a ride, we pay for a service which we never get #shocking #scammers

  • CarolineRonsley
    Caroline Ronsley 💙 (@CarolineRonsley) reported

    @virginmedia Well your so helpful @virginmedia your customer service tried that and it failed hence now talking to gadget rescue as I have been on the call for over an hour

  • alexgon4
    Alejandro González 🏳️‍🌈 (@alexgon4) reported

    The last year with @virginmedia has been horrible, the broadband service is unacceptable. They have sent engineers and they always say they are going to change the installation or the router but it never happens. Either it is solved or I will talk to CAC.

  • wonderfultrev
    Trev will do. (@wonderfultrev) reported

    It's now 113 days since installation. 92 days to get full TV service. Still no phone number transfer. No response to my second complaint. No reduction in ANY of the bills despite not having full services. Any customer service in your company? @virginmedia

  • rossamc
    Ross 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@rossamc) reported

    For anyone that doesn’t already know. Never use or sign up to @virginmedia You will regret it #charlatans #thieves

  • SuzHepinstall7
    Suz Hepinstall (@SuzHepinstall7) reported

    @CarolineRonsley @virginmedia I was recommended to @Quick_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back

  • benaramsdale
    Ben Ramsdale (@benaramsdale) reported

    @virginmedia broadband has been down at my house since yesterday afternoon. I work from home and cannot do anything currently. Please can you provide an update as need a fix ASAP.

  • __louiseee
    louise (@__louiseee) reported

    @virginmedia I can’t access my NTLworld emails, is this a known issue or can you help?

  • RedhillsAnnie
    Pauline Lomax (@RedhillsAnnie) reported

    @virginmedia Some one needs to look at customer service… accounts mixed up. Isn’t what you expect.