Virgin Media Outage Report in Bermondsey, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Hackney, City of Westminster, Hammersmith, Waltham Forest, Fulham, Ealing, Islington, Croydon, Barnet, Ilford, Enfield Town, Romford and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
-
lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network
-
pi
(@pisaint) reported
from
Croydon, England
@virginmedia Hi yes now I have it says there are issues… no timescale given though
-
lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?
-
Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.
-
Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia got message on tv saying DVR problem (V6 box) 3hr to sort,is it knackered?
-
lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I will again but i get the recorded message. Thank you for trying to help.
-
pi
(@pisaint) reported
from
Croydon, England
@virginmedia hi I reported an issue on sunday & an engineer booked for today who has not shown up. I have hardly any programmes & rebooted box numerous times.I am now unable to get through on the phone as message is saying there is an issue but my service update says no issues
-
Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
-
Richard Heasman
(@H33ZE) reported
from
Merton, England
@virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!
-
lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?
-
Ali Rahman
(@alirah1986) reported
from
Croydon, England
@virginmedia absolutely ridiculous from virgin media **** Servis, unprofessional staff, No net for 11 days, no help, 4 times phone been put down. Thieves
-
Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
-
Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nobody has said anything. They said they would fix it at last and then they left leaving the box in pieces in the flower bed and with no phone signal.
-
Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@1Drubsy @virginmedia I have already filed a monitoring request for @virginmedia with Ofcom and submitted a complaint with CISAS. I had enough of them. They must face the consequences of their actions and I will not stop until this is done.
-
pi
(@pisaint) reported
from
Croydon, England
@virginmedia Yes I have it shows no issue. Yet when i call it says there is. Why can you never speak to anyone at Virgin? 90% of channels show W02 error message
-
Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Less than two weeks on from having to wait a week to get my wifi back up & running, here we are again. No service (Battersea) and 4 days wait for an engineer @virginmedia I deserve to be compensated. This is ridiculous and unworkable. #virginmedia
-
Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.
-
🙌 N E I L 🙌
(@Neilz1) reported
from
Brentford, England
@virginmedia We have had no phone service for 4 days in the NW9 area are you able to see if engineers will be fixing this issue urgently?
-
Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
So Virgin How do I opt out receiving one of you hard of hearing not very pleasant slow on the uptake sales people calling me from somewhere East of here... @virginmedia
-
Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia any broadband issue in New Malden area? Unusable in last half an hour or so. I am using physical cable connection.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rain McRainington
(@RainMcRain) reported
@virginmedia hub 5 no longer providing internet, light is solid white, I've tried resetting but its not doing anything neither is rebooting, all cables are secure, any help would be appreciated
-
N17 Club
(@N17Club) reported
@virginmedia Saying weak signal and it’s not logging in…! My daughter works from home for a bank and she can’t log in.. .!! She has to buy more data today from EE to be able to work from her laptop.. so I’m paying for your service that year again for the umpteenth time is failing again.!!!
-
_Mehte-Lezo_🐲🀄️
(@EthemOzel2) reported
@virginmedia I PAY £40 A MONTH FOR YOUR **** IM SITTING RIGHT NEXT TO THE ROUTER. I WANTED TO UPLOAD A PIC TO MY INSTA AND ITS BEEN 2 MINS YET ITS STILL 0% PATTERN UP UR ****
-
AzureSun
(@TheAzureRider) reported
I swear to ******* god, Virgin Media is genuinely the worst ISP, they'll go down for no ******* reason and make it ******* hassle to get back on
-
The Wise Arsehole
(@TheWiseArsehole) reported
@virginmedia You said it'll be up by 12:30am this morning(ST16 3SW) .... Its now 7:15am....fix my services or give me a huge rebate.... Even my phone is out.... My Father's in a care home, so its needed... Don't you criminals care! FIX IT OR I'M LEAVING VIRGIN.
-
Becki Abigail
(@BeckiAbigail) reported
@virginmedia What I don't get is why I have this issue from Weds-Fri. Perfectly fine all weekend and suddenly Monday morning, trying to WFH and down it goes again??
-
Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia You keep asking for personal data to be tweeted and refuse to have that personal data DM'd because of "security reasons". I've been waiting for you to tell me what those "security reasons" are & I'll keep asking until you tell me, as you refuse to fix your exchange because of it
-
Liam Mernagh
(@MernaghLiam) reported
I came across Tommy Tiernan on virgin media one and I have to say he's an actual disgrace. He can't put a sentence together without using filthy language and if that can be called comedy we're in bad shape. Coarsening our culture and discourse.
-
CLQ | CaptainAshtro
(@CaptainAshtro) reported
@virginmedia Ok no problem. Yes I started a new thread, I had one response a week ago from a team member saying there was an SNR outage and due to be fixed on the 5th Dec. The online and phone service checker says there are no longer issues, however my issue persists.
-
Katie Georgeson
(@KatieJayne81) reported
@virginmedia I did the diagnostic test you sent via text but it doesn’t detect a problem. And when I run diagnostic on tv setttings nothing is detected