Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Southwark, Islington, City of London, and Poplar.

City	Problem Type	Report Time
London	Wi-fi	20 minutes ago
London	Internet	10 hours ago
London	E-mail	11 hours ago
London	Wi-fi	15 hours ago
London	Wi-fi	16 hours ago
London	Total Blackout	19 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Mariachiara (@mariesnotcool) reported 3 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Marian Martin (@marianmartinart) reported 3 minutes ago from London, England

  @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

• 
  Connor Dean (@donnorcean) reported 6 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 8 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 11 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Francisco Soler (Jr) (@jrseloto) reported 13 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Jason Starman QBE 💙 (@starmanuk) reported 16 minutes ago from London, England

  @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 22 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  SallyH (@sallyhhk) reported 24 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported 26 minutes ago from London, England

  @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

• 
  Brenda (@joybrenda) reported 34 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Christine Allado (@ChristineAllado) reported 35 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  Adam Farnsworth (@farnsworth_adam) reported 36 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Steven Kraan (@drawing_daily) reported 39 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  CJ (@ZJM_331) reported 40 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  kevin richardson (@kevinri00714924) reported 44 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Helen Pinkers (@Barchetta66) reported 46 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 48 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  Jane Common (@JaneCommon) reported 49 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 54 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported 6 minutes ago

  @virginmedia @nicolajames38 What a stupid question , Of course shes a Virgin Media customer , Theres no other reason why she would be contacting you otherwise

• 
  Chris4RAFC (@Chris4RAFC) reported 6 minutes ago

  @Smallworth_xx @virginmedia my son had the same problem but lucky he went to the Wycombe match on Saturday but tonight had to watch it via the sky sports app as he is with Virgin too, luckily I am with sky and could watch my team Saturday on the red button and i watched a game tonight and no issues

• 
  dawnieC (@CorkinDawn) reported 9 minutes ago

  @virginmedia @virginmedia how long before you respond please. If i need a new tv box then it needs to be ordered asap or are you going to refund me for the days i am paying for a tv service i cant use. Thanks

• 
  Captain_red_waffle (@Cptredwaffle) reported 15 minutes ago

  @virginmedia 3rd street-wide outage this year in LS6 tonight. Surveyors have confirmed my property is infra-locked with zero Openreach/Altnet access. Virgin holds a total monopoly here, yet the local street infrastructure is failing. Shambolic really, I need this escalating.

• 
  Daniel Murphy (@dansmurph) reported 15 minutes ago

  @DartingMelon @alexand979677 @virginmedia Easiest thing to do is phon them up and ask for a loss of service credit, they literally have to give you the money back. No need to wait for the ombudsman etc. you only really need that when your at the deadlock stage

• 
  putasinghonit (@putasinghonit) reported 16 minutes ago

  Anyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 18 minutes ago

  @NightAtKendalls @virginmedia Dump em mate service is shite

• 
  Amanda Lee (@amandajlee_lee) reported 18 minutes ago

  @virginmedia @YouMadBruv3r How long does it take @virginmedia ??? Mines been down for weeks, right at the start of the season. Just done the service status check that you recommended for a fix date and it doesn't work 🤬🤬

• 
  Niecie (@devorahfurman) reported 20 minutes ago

  @virginmedia @JohnMac22756388 We can read what the text says but why are people getting it who haven’t reported a problem and please don’t talk about DM s we need to send because nobody at virgin can ever help when we do !!!!

• 
  Albert Eee (@PtieaPmnepwhwj) reported 23 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV51 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies