Virgin Media Outage Report in Bermondsey, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Harringay, City of London, Paddington, Croydon, Newham, Ealing, Poplar, Southwark, Ilford, Barnet, Camden Town and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Ola @virginmedia down again #virginmediadown
-
Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now
-
Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
What is lock down doing to me, just cried at the @virginmedia advert ffs
-
Claire
(@bakerclaire987) reported
from
Bromley, England
@virginmedia will someone please direct message me. I need to cancel my account and no details anywhere how to do it on line and no one available on your web chat. This is now urgent please
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia Please see the series of tweets regarding the service failures. Also the hashtag #virginmediadown for an expanded idea as to why.
-
SG
(@Gooner_Stu1) reported
from
Camden Town, England
@virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue
-
Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.
-
Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…
-
🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.
-
Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍
-
Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
@virginmedia absolutely piss poor customer service from@whoever the guy was who put us on hold, blagging our of his arsehole he was waiting for a technician, to then cut us off just before 8pm so that we couldn’t call back BECAUSE THE LINES ARE CLOSED!
-
Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
-
Funnybits_Bytes 🙂😚
(@FunnybitsB) reported
from
Romford, England
@virginmedia why have I got no internet please I need this help
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Evening @virginmedia yes you are down again #virginmediadown
-
Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia service down again in Hornchurch
-
🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.
-
nick caccavone
(@slicknick66) reported
from
Bromley, England
@virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
******* @virginmedia this is tedious beyond belief! #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Erik the ***
(@evilcyber) reported
@dcuthbert @virginmedia This just screams bad internal design and parse errors. Can probably get things to ABEND in all sorts of other places.
-
Meadhbh Robertson
(@MeadhbhR24) reported
Hi @virginmedia I have been experiencing outages every day on my internet service for over 2 weeks. I’ve called Virgin 3 times in 2 days to complain and request compensation for the disruptions as I am working from home and it is impacting on my work. 1/2
-
Theo Radu
(@TheoRadu) reported
@JohnSpiers5 @virginmedia Sorry, but this is not good enough. Broadband is down at least once a week in NW6. Fix your issues, this is unacceptable!
-
josephinecl81
(@josephinec1981) reported
@virginmedia I have done all of this nothing has worked I have been on the phone whilst they run tests they are trying to say I’ve got internet when I know I haven’t there is nothing wrong with my wireless router either the problem is the internet connection. Working men have been
-
Peter Clary 💙
(@peter_clary) reported
@DuaneJackson @virginmedia When we had a problem, first engineer did lots of work inside house and checked in street cabinet but problem reoccurred. Second, older engineer came out, went to a different street cabinet and found lots of loose connections. That sorted it out.
-
SCP-42069
(@RazerWolf) reported
@dcuthbert @virginmedia Virgin inherited it from Telewest, as of when I worked there in 2019 it still had some Telewest Copyright information on the login screen.
-
Joanna
(@Joanna73911517) reported
@virginmedia I need recovery my password to my virginmedia account but I've changed my password about 2 weeks ago and I've forgotten and also my security password doesn't work I've tried put my account and area number but don't work because asked me about bill payment date and I can't remembe
-
Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.
-
Reuben
(@RRuuFFuuS) reported
@VirginMediaIE hi, I'm trying to get in contact with customer service but there is at least a 30min wait over the phone. My Virgin Media modem has lost all connection in Donnybrook, is there an outage? Thanks
-
Vincenzo Rampulla
(@vmrampulla) reported
@alexbigham @virginmedia 1994 doesn’t sound so bad these days…