Virgin Media outages and service status in Bermondsey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 27 outage signals in the last 24 hours around Bermondsey, including 27 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 19, 7:28 AM GMT+1.
- Internet (57%)
- Wi-fi (16%)
- TV (14%)
- Total Blackout (9%)
- E-mail (3%)
- Phone (0%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Southwark, Poplar, City of London, City of Westminster, Westminster Abbey, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 1 hour ago |
|
London
|
Total Blackout | 2 hours ago |
|
London
|
Internet | 2 hours ago |
|
London
|
Internet | 5 hours ago |
|
London
|
Internet | 10 hours ago |
|
London
|
Internet | 11 hours ago |
Nearby cities with recent reports
156 recent signals
15 recent signals
12 recent signals
3 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Lewis Allen ⚒ (@_Lewis_A) reported from London, EnglandSo @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Luther Blissett (@LutherB40510976) reported from London, England@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Matrim Red Hand (@tripodmatt) reported from Islington, England@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Michael James Weaver (@Weaverfooty14) reported from London, England@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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Mary (@SandraS80775853) reported from London, England@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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Mr Lee Daniel (@MisterLeeDaniel) reported from London, England@virginmedia Stop calling me then hanging up. That’s rude.
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royal 🌈 (@elthampalacegay) reported from London, England@virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??
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Melanie Hart (@MelanieHart72) reported from London, England@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Nigel Ellway (@Nigelellway) reported from Camberwell, England@virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?
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Mustakim. (@Mustxkim) reported from London, EnglandVirgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, EnglandI called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Mabs Ahmed (@Mabs79) reported from Camberwell, England@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, EnglandPlease @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
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S (@MSROPER10) reported from London, England@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Mark Armstrong (@markatpt) reported from London, England@virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sf (@muckfe111) reported@Benleo @virginmedia Try an issue with bet 365 if you think virgin are bad
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Snowdawg😳 (@snowdawg2020) reported@Benleo @virginmedia Just cancel it will be easier on you
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Alan Dillon (@AlanDillon26041) reported@Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.
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rebecca 🪩 (@horanfthrry) reported@O2 hello, I am looking at purchasing a new sim through my blue light discount. My mum is currently locked out of her account after purchasing a new sim herself. I have recently bought a new phone & have virgin media volt benefits, will I encounter any issues?
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adrian warren (@apgloria) reported@Benleo @virginmedia They cannot be worse the Vodafone or BT, maybe as bad, but impossible to be worse
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Jake T (@05jake5) reported@jomickane @Benleo @virginmedia Sky is alright, TV too expensive but internet by itself ok price. Good customer support too.
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Sir Paul A (@PaulAllen007) reported@Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people
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Philip Clarkson (@PJClarkson) reported@Benleo @virginmedia I’ve had this same issue!! I couldn’t understand any of the customer services advisers.
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cclinton.! (@grancake) reported@virginmedia I cannot access,any apps what is going on fault after fault every single day refunds are due or joining a new network disgusting
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Poli 🤌 (@CryptoPoli) reported@virginmedia The loss of service is due to a cable being drilled through. The Customer Service had been the worst I have ever encountered, incorrect information provided on every call. I'm going to be seeking substantial compensation due missing days off work etc..