Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bexleyheath, Hackney, Romford, London, Paddington, Poplar, Barnet, Ilford, City of Westminster, Newham, Harringay, Enfield Town, Dagenham, Hampstead and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Bexleyheath |
Wi-fi | |
| Hackney |
Phone | |
| Romford |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BORDERJOE @virginmedia Joseph, my best advice to you and your father is to leave Virgin for BT or any other service provider that acts ethically and cares for their customers which Virgin evidently doesn’t.
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@simon_tabor @virginmedia My Virgin TV hasn’t been working since the 29th of July. They’ve “sent” 3 technicians, none of them have made it here. this is hands down the worst run service provider, with unethical, unhelpful customer service teams.
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sheila hetherington
(@sheewa) reported
from
Epsom and Ewell District, England
@virginmedia your service is crap todsy i hsvd spent 5 Hours on the phone tryi g to get x 2 cables replaced for the new hub u sent me They were missing from the box ! When it arrived! Your Cuztomer sdrvicd is the worst in the world!
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.
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annwyllie
(@annwyllie) reported
from
Richmond, England
@virginmedia Phone not working. Just tried calling virgin from mobile- lines now closed and cut off. For a comms company the communication is useless. No broadband and no landline all afternoon.
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Gary
(@officialGMT) reported
from
Camden Town, England
Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia [1/2]Other than my tv service being down for an entire month, I’ve had your customer service/faults/technical team pass me back and forth between yourselves acting as if I’ve reached a different department. All of whom have not helped me in the slightest. I’ve had 4 reps tell me
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia I’m locked out of my account even though I’m using correct info help
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia are the complaints team able to reach out? Consistently given the run around by all your customer service reps, you guys are unethical and quite frankly don’t respect your customers enough to keep promises. Will be going to @Ofcom next.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BamBamSam92 @virginmedia Mate, best advice is sack them off and get another service. Go for BT rather.
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Indra
(@indra_och) reported
from
Ealing, England
Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?
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bobby whirlwind
(@bobbywhirlwind) reported
from
Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?
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Peter Sexton
(@PeterSexton14) reported
from
Romford, England
@virginmedia Service has been fixed now. All working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daz
(@daz_75) reported
@JasonWilliams75 @virginmedia Same here. Multiple people saying the same but virgin can't seem to collate that if multiple people are having the same problem then it must be their end
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the world's most copied Edward Moore
(@edshots) reported
from
Croydon, England
@virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.
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mark
(@mark36934795) reported
After being a @virginmedia customer for nearly twenty years. I have decided my battle to have my early disconnection fee refunded is over. I'm now living with my Dad. I can't provide you with a utility bill, tenancy agreement etc. Loyal customer treated poorly.
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Daz
(@daz_75) reported
@virginmedia @BMCumming Stop telling people to try different devices when the issue is clearly your end
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mark
(@mark36934795) reported
After being a customer of @virginmedia for over twenty years I have decided my battle to have my early disconnection fee refunded is lost. From pillar to post you wore me out. I'm living with my dad. I can't give you a tenancy agreement, utility bill etc.
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James Lawrence
(@JALawrence01UK) reported
@virginmedia I keep getting "Extra guidance on your bill" as a resolution, which clearly does not solve the problem.
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Hannah Kulmatycki
(@hannahkulls) reported
Does anyone know anything more difficult than trying to cancel a @virginmedia WiFi contract?
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Jon Rabbett
(@JonR_1971) reported
@virginmedia Already called yesterday. Can’t actually speak to anyone. Just get a text with some “helpful tips” - absolute garbage!!
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David.
(@ElJaffoGuzman) reported
@virginmedia Still garbage:) rang up asked for a manager to call me back. So I'll expect a call in 6-7weeks
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Lord Vamparys Samuels
(@TheVamparys) reported
@virginmedia I need help, home broadband is acting weird. I'm able to connect to most sites, but not able to on a few. I've checked multiple devices and it's the same on all of them. But I'm able to connect to those sites using internet of other providers?