Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 02/17/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Islington, Harringay, London, Croydon, Hackney, Bexleyheath, Romford, Paddington, Poplar, Barnet, Ilford, City of Westminster, Newham and Enfield Town.

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City Problem Type Report Time
United KingdomSouthwark Total Blackout
United KingdomIslington Wi-fi
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • ezzye Ezzy Elliott (@ezzye) reported from Hackney, England

    @hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…

  • Chihao Steve Tran (@Chihao) reported from Hammersmith, England

    Yet again @virginmedia broadband and router is down. So is the website to check it. #useless.

  • raymondphill raymondphill (@raymondphill) reported from Bromley, England

    @virginmedia Connectivity on your network is woeful.

  • KateProudman Kat P (@KateProudman) reported from Richmond, England

    @PeterMilligan #Virginmedia are being terrible during #covid lockdown. Our business premises are temporarily closed. Water & electricity suppliers have reduced our bills, but Virginmedia still charging full amount for internet & phone we can’t use. Said min 90 days before they’d do anything!

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • BorelandTrevor Trevor Boreland (@BorelandTrevor) reported from Bromley, England

    So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia

  • simonewoolley Simon Woolley (@simonewoolley) reported from Lambeth, England

    @virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍

  • MariaAnnMole1 Maria Ann Mole (@MariaAnnMole1) reported from Kingston upon Thames, England

    @virginmedia you tube is not loading. Seems like a lot of people are having this problem

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.

  • MalcolmDGama04 Malcolm (@MalcolmDGama04) reported from Croydon, England

    @virginmedia Not one person at your technical help desk knows how to configure a router.

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now

  • TerryDBlack Terry Black (@TerryDBlack) reported from Lambeth, England

    Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..

  • nickspero Nick Spero (@nickspero) reported from Barnet, England

    @virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please @virginmedia fix your street cab NW3

  • Gooner_Stu1 SG (@Gooner_Stu1) reported from Camden Town, England

    @virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LucyBirmingham8 Lucy (@LucyBirmingham8) reported

    @virginmedia just spent the best part on an hour dancing through the game of 'we can't give you a better deal but let's try not to let you cancel'. Finally got put through to your cancellation team who disconnected me. I WANT TO LEAVE. Awful customer service. #customerservice

  • devske5 devske5 (@devske5) reported

    @virginmedia TV has just gone again - issue obviously not fixed

  • coffee_techie Omar (@coffee_techie) reported

    @virginmedia Something I forgot, can the contact number be updated on the engineer appointment? We have no internet (which the engineer will fix) which means no landline, so phoning on that if there are any delays etc. won’t work.

  • sarahbloomer Sarah Didds☕️♡˚☆⋆ ⁺🎨 (@sarahbloomer) reported

    Virgin media has been going off every night at the same time for hours but they keep saying there’s no problems in the area… Ok sure

  • aoifereilly94 Aoife Reilly (@aoifereilly94) reported

    @virginmedia internet gone again. Hasn’t worked properly since the outage in Manchester last Thursday, yet I’m told all is meant to be working fine

  • mmaryJ Jill D 💙 🅾️ -ve (@mmaryJ) reported

    @virginmedia I keep getting texts and emails from your about collecting equipment following cancellation of your service. The equipment has already been returned. How can I stop these messages? The options are to confirm a collection or give a new address.

  • LizMair Liz Mair (@LizMair) reported

    @virginmedia what's going on with the Internet outage in EC1V9AX? When do you expect it to be resolved?

  • djwiltsh Daniel Wiltshire (@djwiltsh) reported

    @virginmedia Nothing listed as a problem in the area (which I don't believe based on last time this happened). Check fails as it thinks the hub is disconnected (which is the whole problem!)

  • devske5 devske5 (@devske5) reported

    @virginmedia Scroll up - there were two local issues both supposed to be fixed last night. I’ll reboot the hub but need to go out now. I’ll check-in later if there is still a problem. Thanks.

  • djwiltsh Daniel Wiltshire (@djwiltsh) reported

    @virginmedia So, this all seemed to be fixed by Aug 17th. Then I went on holiday, came back, and we have exactly the same issue. Nothing listed on the service status for the area, connection drops with a green flashing light between 23:00 and 23:30, will return at some point before lunchtime