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Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: Wembley, London, Poplar, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Southwark, Kingston upon Thames, Westminster Abbey, and Brent.

CityProblem TypeReport Time
Wembley Internet 3 hours ago
London Internet 3 hours ago
Poplar Internet 3 hours ago
London Wi-fi 3 hours ago
London Internet 11 hours ago
London Internet 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • TonyRoddUK
    Tony Rodd (@TonyRoddUK) reported from London, England

    @virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough

  • harrybilbao
    Harry Bilbao (@harrybilbao) reported from City of London, England

    @virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?

  • taunch
    Anthony Carlos (@taunch) reported from Ealing, England

    @mservicedeals The only features available with @virginmedia is a life of misery. Awful service

  • Maybank1970
    Gareth Maybank (@Maybank1970) reported from Camberwell, England

    @virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?

  • TonyRoddUK
    Tony Rodd (@TonyRoddUK) reported from London, England

    Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...

  • JLoveRage
    James Loveridge (@JLoveRage) reported from Islington, England

    Hey @virginmedia, the internet is down again, has been for 8 hours.

  • narifahad
    Londonfoodster (@narifahad) reported from Ealing, England

    @virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.

  • KikassP
    CazkikassPhotography (@KikassP) reported from London, England

    @virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE

  • ImaginaryCard
    Mo-Mo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?

  • RyanTring
    Ryan Tring (@RyanTring) reported from Walthamstow, England

    @virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?

  • citigirly
    lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia

  • Vveksrivastava
    Vivek Srivastava (@Vveksrivastava) reported from Barnet, England

    @virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!

  • juliecason
    ✨💎Jules💎✨ (@juliecason) reported from Romford, England

    @virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.

  • Ollie_Bed88
    Ollie Bedborough (@Ollie_Bed88) reported from Enfield Lock, England

    @virginmedia trying to get the PAC code via texting you as instructed but keep getting a reply saying you can’t do it right now!!! I need it ASAP, please help 🙏🏻

  • RyanTring
    Ryan Tring (@RyanTring) reported from Walthamstow, England

    @virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic

  • Lorrain00085752
    Lorrainebarrett1981@gmail.com (@Lorrain00085752) reported from Eltham, England

    @virginmedia Hi why cant we pay our bill over the phone the automatic system not working.

  • Sam_Pannick
    Sam Pannick (@Sam_Pannick) reported from Barnet, England

    @virginmedia any issues in the N3 area? Lost all internet all afternoon

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Alexjh9
    Alex 🦥🌼 (@Alexjh9) reported

    @virginmedia No internet for nearly a week now. No helpful service alert, text update, or way to get in touch with customer service! This is ridiculous. Please can someone call us so we can talk to a real person?

  • urmatekate_
    𝕶𝖆𝖙𝖎𝖊 ❤️‍🔥 (@urmatekate_) reported

    Anyone else having @virginmedia issues in the bournemouth area?

  • MekQuarrie
    Ian MacQuarrie (@MekQuarrie) reported

    @virginmedia It always insists on rebooting the router which is what the problem is anyway. I have to keep rebooting the router. Affects TV and wifi...

  • wildeforce123
    Kingdom of animaria (@wildeforce123) reported

    @virginmedia It’s say we can’t see any issues but it’s really bad

  • wildeforce123
    Kingdom of animaria (@wildeforce123) reported

    @virginmedia @TheBHF @O2 Problem with internet upload speed way under 20mbs

  • Stimo_5
    Stimo (@Stimo_5) reported

    Anyone having @virginmedia broadband issues? Down/extremely sluggish when up..

  • Kek_Dee
    Kev Dee (@Kek_Dee) reported

    @virginmedia Your stuff went down, now its back up, its been having a lot of days where it's unstable, sure 200mbps is nice but I barely use 60 on wifi, It's expensive as hell and I'm not a fan of the future price hike.

  • YstoneAdvisory
    Alex Schlich (@YstoneAdvisory) reported

    @MerrynSW @VirginMedia_TV We tried to close an account with @virginmedia for my mother in law when she went into a care home. They made it almost impossible to cancel. Some of the worst customer experience I’ve ever come across.

  • ViktorCarton
    Viktor Carton (@ViktorCarton) reported

    @virginmedia I’ve been put through to 3 separate departments to cancel my broadband. I’m no longer in contract so this should be simple.

  • samjenright
    Sam Herdman (@samjenright) reported

    @virginmedia We get freeview on our tele. We got told that an engineer would come around within an alloted time, and they never arrived. We just got cables posted later that week. It's sad that Virgin don't look after their loyal customers, just charge them more every year.