Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of London, Islington, City of Westminster, and Poplar.

City	Problem Type	Report Time
London	Internet	10 minutes ago
London	Internet	11 hours ago
Southwark	Internet	11 hours ago
London	Internet	12 hours ago
London	Internet	12 hours ago
London	Internet	13 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  S (@MSROPER10) reported 47 seconds ago from London, England

  @cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 4 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  DianaS (@DianaAlexS) reported 9 minutes ago from London, England

  @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

• 
  Michael James Weaver (@Weaverfooty14) reported 11 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Connor Dean (@donnorcean) reported 15 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Brenda (@joybrenda) reported 16 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Lucy Hunte (@HunteLucy) reported 18 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  Shah 🦅 (@shah4569) reported 18 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Pippa Moss (@PIPPAaM) reported 25 minutes ago from London, England

  @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

• 
  SallyH (@sallyhhk) reported 29 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  kevin richardson (@kevinri00714924) reported 30 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 30 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Nigel Ellway (@Nigelellway) reported 33 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 38 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  Rex (@Lozraus) reported 45 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Roger Highfield (@RogerHighfield) reported 46 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Francisco Soler (Jr) (@jrseloto) reported 48 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Rhymer Rigby (@rhymerrigby) reported 50 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Helen Pinkers (@Barchetta66) reported 50 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Melanie Hart (@MelanieHart72) reported 50 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenn Power (@Powerr27) reported 8 minutes ago

  @virginmedia unacceptable our entire village is left without WiFi again. No consideration or urgency for those who have to work and require this! When can we expect a fix?

• 
  Takezo Shinobi (@Tiger_Tear) reported 11 minutes ago

  @MartinSLewis Yesterday done it with my sim contracts. Got them down from £17 to £13 each and with more data. Also I usually haggle with Virgin Media every 18 months. Been maintainin my broadband contract at £48 per contract for the last 5 years. - highest bandwith too.

• 
  Steve G (@steviegambs) reported 14 minutes ago

  @virginmedia There’s an issue it says but 3 times in a week is very poor

• 
  jak cool (@kenshinnnjay) reported 14 minutes ago

  so sad for Tom's stream, and **** Virgin Media

• 
  Alexander Stone (@maqa40939179091) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Harry Monk (@HarryMonk69535) reported 21 minutes ago

  @virginmedia what’s happened to the app ffs can’t sign in

• 
  Jac Mac (@Stovies6) reported 23 minutes ago

  @virginmedia Trying to cancel my brother's phone and TV as he in hospital and will not be returning home. He is 85 and has no idea of his PASSWORD which is requested by every avenue I have tried. Any chance you can help?

• 
  Sally Briars (@SallyBriars) reported 27 minutes ago

  @virginmedia I already have, multiple times and it says nothing is wrong, no issues in my area! I want to book an engineer but the website keeps sending me in circles!

• 
  Heather Gray (@hgray281) reported 29 minutes ago

  @virginmedia what a terrible experience. At 66yrs old 4 calls to god knows where with limited English staff, expect me to crawl around checking cables, lied about outage and now given me a remote, can't up the volume and day 2 can't switch TV on. Appalling Customer Services.

• 
  Terry Hughes (@ctidbluemoon) reported 32 minutes ago

  @virginmedia It doesn't work because the Internet gone off and using mobile data just keeps refreshing page