Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 02/12/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Newham, Ilford, City of Westminster, Hackney, Richmond, Wembley, Southwark, Harringay, City of London, Orpington, Poplar, Kingston upon Thames and Streatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Total Blackout
United KingdomNewham Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • strutcakes Chris 🇬🇧🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    Translation: “If we want more money off you we’ll bend over backwards. If you try to leave us, we’ll make it as difficult for you as possible.” I’m now even more determined to terminate my contract. @virginmedia

  • SamanthaLeeuwen Samantha van Leeuwen (@SamanthaLeeuwen) reported from Bromley, England

    @virginmedia Outdone yourselves today. 8 months of issues and today the booked engineer chooses not to come as doesn’t think he can help. No comms, all day waiting, now 2 hours waiting for callcentre. #disgusted #virginnotcare #moneyfornothing

  • jaykayred jackie wilkin (@jaykayred) reported from Merton, England

    @virginmedia been on hold for 2 hrs 15 mins trying to book engineer to fix tv service & just been cut off😡😡. same prob that was allegedly fixed by engineer on 29 Sept (obviously wasn’t as still happening). Tried going online but no help!!

  • MarkChoueke Mark Choueke (@MarkChoueke) reported from Enfield Lock, England

    @virginmedia Hi @virginmedia, who said anything about leaving? I haven’t gone there yet. I’ve asked for a discount for lack of service and to have a proper discussion about losses. I’m self employed and working from home. I’m looking for some of that customer-centricity stuff.

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Wandsworth, England

    Dear @virginmedia #VirginMedia I have never experienced such shite customer service. Utterly utterly shocking, remote working or no remote working, is there anyone working. If a communications company can't do better? And your website is also pants. Yours non-faithfully,

  • strutcakes Chris 🇬🇧🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    .@virginmedia amazing that when I want to talk to someone about moving house or changing my existing package, your team are more than willing to chat to me. When I get transferred to the team to disconnect my services and cancel my contract I get hung up on after 25 mins on hold.

  • globalbribri Brigitte RicouBellan (@globalbribri) reported from Paddington, England

    Virgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

  • Makis39277470 Gerasimos Klaoudatos (@Makis39277470) reported from Richmond, England

    @virginmedia I am with you for 7 years. I am trialing EE in an effort to get rid of you. In Nov, broadband was appalling, 3 days no service, inconsistent all the other times. Drops during business calls. Customer service totally absent. Emailed CEO no response. Shame on you

  • MarkChoueke Mark Choueke (@MarkChoueke) reported from Enfield Lock, England

    @virginmedia Ironically, one of the zoom meetings I’ve had to postpone due to a lack of warning about my @virginmedia WiFi going down for the day, was an interview with one of your own directors for a client. I can’t express how bad you’ve made me look today. Happy to talk when you’re ready.

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia Hi, I need assistance and I have not been able to contact the service

  • AshleyRix1 Rixy (@AshleyRix1) reported from London, England

    @virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for

  • Goldenlocks Estelle Levacher (@Goldenlocks) reported from Richmond, England

    @virginmedia my husband has been on hold trying to call you for over an hour! We pay over £100 per month, this service is unacceptable ! We’re leaving!

  • Urzzz Rob McGowan (@Urzzz) reported from Bromley, England

    @virginmedia is there warnings about scams on your website? Had the 3rd call within 1 week claiming to be Virgin Media, there is issue with your internet one. Few people might fall for it.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia anyone able to offer support today? Holding on for 22mins so far 😟

  • globalbribri Brigitte RicouBellan (@globalbribri) reported from Brentford, England

    @virginmedia upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

  • Anthony_Morgan_ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇯🇲🇮🇪 Anthony Morgan (@Anthony_Morgan_) reported from Brentford, England

    @virginmedia is there an outage in NW6? Any info would be useful. That way I can let my employers know why I'm not wfh.....

  • MarkChoueke Mark Choueke (@MarkChoueke) reported from Enfield Lock, England

    Was there not some way you could have enabled us to plan ahead with a warning you were going to do whatever it is you’re doing? It took me calling your phone-bot to find out. I trust loss of service and inconvenience will be reflected in this month’s @virginmedia bill? RSVP

  • kslansdown kevin lansdown (@kslansdown) reported from Richmond, England

    @virginmedia No I tried the virgin media app messaging service and was told the best deal on my current package would be £122per month rather than the current £90

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @virginmedia another day of no internet and useless customer services... WHAT IS GOING ON

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @virginmedia my hub 3 is not showing up for WiFi and I can’t get any help from you?? Only been with you for 2 months.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • spmechanicsp Sathya Prasanth (@spmechanicsp) reported

    What’s happening with Virgin media @virginmedia last weekend 2days complete blackout. This weekend again the blackout started in GU51 area.

  • nhwhite1 Nick White (@nhwhite1) reported

    @virginmedia Neither of these give any information. We have an engineer booked for Thursday, which is hopeless. I was sent a link to check the latest and to report if we had no broadband. That tells me there are no issues and there is nowhere to report a total loss

  • EGrinys Evaldas Grinys (@EGrinys) reported

    @virginmedia no internet for last 3 weeks in G1 area. Router flashing red. Did factory reset and everything else what’s says on website. Still no internet. Can You send a technician to fix it?

  • JoanneBircsak Joanne 🎿♥️ (@JoanneBircsak) reported

    @virginmedia Can we resolve this issue today? Please. I'm away at the moment, and it's in my thoughts daily.

  • sauntimo Tim Saunders (@sauntimo) reported

    @virginmedia I don't think you've read the rest of the thread. My problem is that I'm getting 400mbps next to the hub when I should be getting 1130. The wi-fi issues are secondary.

  • milescook Miles (He) 🏎 🔶🇺🇦🌻 (@milescook) reported

    Call from @virginmedia today. Them: There's a problem with malicious traffic to your router. Me: Ok...seems fine? Ok, can you run a speed test 100mbs down, 10 up, 20ms ping Yeah but you should be getting more on your plan Me: Ok, what plan am I on? :hangs up: 🤨🧐

  • WsStephenson william stephenson (@WsStephenson) reported

    "Virgin Media" You phone to leave at the end of your contract and they then **** it up overcharge you and give you the run around. Virgin Media are a bunch of eejits.

  • graciegirlracer Grace Mitchell 💙 (@graciegirlracer) reported

    @Nakedterry @virginmedia They did this to me. I got them to listen to the call where it’s clear that I cancelled. I hear this is very common. They don’t tell you to advise on writing, try to sell you better package and don’t cancel your service.

  • me_marifi Marifi (@me_marifi) reported

    @virginmedia 2nd call was an obvious scam, not from you. Claiming I had tech issues. I asked them who they thought I was several times as they didn’t use my name, they hung up. My concern is the timing of that call. Freaky coincidence, or an inside leak?

  • Anstice_PH Anstice PryseHawkins (@Anstice_PH) reported

    @virginmedia why'd you hang up on me? I was just checking the cable like you asked and you hung up?