Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 01/25/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, Ilford, Harringay, Croydon, City of London, Hampstead, Fulham, Greater London, City of Westminster, Poplar, Chingford, Wandsworth and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • TheLifeIShare Our Family Blog (@TheLifeIShare) reported from Richmond, England

    More spam scam calls claiming to be from @virginmedia today. I’ve put in a complaint but not hopeful as they seem to want to blame anyone but the apparent leak of numbers to scammers. Offcom or somewhere higher next if we don’t get this sorted. Blog post tomorrow. I’m pissed off.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @Simon_Shell @virginmedia And you won't. They are, without doubt, the worst company/customer service in existence.

  • Anthony_Lonres Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill

  • PactzLdn P_R£NZÉL (@PactzLdn) reported from Walthamstow, England

    @virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔

  • george_hut Porgie (@george_hut) reported from Islington, England

    WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • Mbilla_Arts Mbilla Arts (@Mbilla_Arts) reported from Walthamstow, England

    @virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!

  • edparsons ED PARSONS (@edparsons) reported from Richmond, England

    @virginmedia Yes but only after taking the complaint to CISAS, really poor support I’m afraid to say...

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia you have less than 20 minutes it get the service back up and running or it’s contract cancel time #LineOfDuty

  • ImaginaryCard MOMO (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?

  • edparsons ED PARSONS (@edparsons) reported from Wandsworth, England

    @mikejtisherwood @virginmedia Good Luck took @virginmedia 3 months to respond to my complaint! They are great until something goes wrong..

  • daviduaregod paul davis (@daviduaregod) reported from Romford, England

    @virginmedia I want to upgrade as I had problems with my income but I can’t do it online don’t say nothing about my next package it’s. A disgrace I can’t phone as it cost me

  • whoiskatrin Kate (@whoiskatrin) reported from Islington, England

    @aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show

  • Anthony_Lonres Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    @virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is

  • KyleSew2112 Kyle Sewell (@KyleSew2112) reported from Bromley, England

    Right what ******* idiot at Virgin media thought it's ok to reboot my TV

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Provide a more reliable service and a time machine

  • derekcburgess DEREK BURGESS (@derekcburgess) reported from Walthamstow, England

    ******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.

  • TheLifeIShare Our Family Blog (@TheLifeIShare) reported from Richmond, England

    @Ofcom hi, @virginmedia is refusing to help us deal with constant scam calls on a new number after our old one was bombarded with them too. It would seem that that somehow scammers have got hold of some of their numbers. How do we deal with this if Virgin won’t?

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thekelkel Kelly Lewis (@thekelkel) reported

    @virginmedia Still issues, intermittent connectivity, and when it does work only getting 14mb speeds with 0.2mb upload on a 100mb line!!! It takes 10 minutes to send a 2 line text email!! Please can someone call as this is disgraceful!

  • KARTIKZAVERI4 KK (@KARTIKZAVERI4) reported

    Suuuuus @virginmedia complaint department are sleeping! last 3m try to contact them but no one come back.big service provider but....?

  • RetroBoxRoom Retro Box Room (@RetroBoxRoom) reported

    @jimbug1024 @virginmedia I've had them for a couple of years. I normally don't have such problems. I've got their internet phone line. Which is fun, because they tell you to reset the router, then don't bother to call back... so you have to jump through the same hoops.

  • John_murphy1 John Murphy (@John_murphy1) reported

    @virginmedia I was promised in September that a call-out charge for an engineer would be reversed and it still hasn't been. The engineer was called as my internet kept going down, so it was urgent. I've found the complaints process on the website so I've used that.

  • jakeotley Jake Otley (@jakeotley) reported

    @virginmedia Only the TV service is not working.

  • Robert17502557 Rob🦇🧟‍♂️🎃 (@Robert17502557) reported

    @virginmedia It says WiFi and broadband is down

  • crustyfuzz 🏳️‍🌈 Chris Atkinson-Young 🏳️‍🌈 (@crustyfuzz) reported

    @virginmedia Yep still down, although the checker is now working and saying est 4pm fix.

  • Adsax1 Adam Stevens (@Adsax1) reported

    @virginmedia Oh and I am back on the phone 30 minutes on hold after 4 days of no emails. Very poor service

  • R_KEDDO Rk (@R_KEDDO) reported

    @virginmedia The network keeps dropping out of range and there’s problems with the Wi-Fi around the house

  • ShayyyCoco Coco.shayyy 🇯🇲 (@ShayyyCoco) reported

    @virginmedia Just fix the internet nuh man, there’s always something.