Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hammersmith, Southwark, City of Westminster, Kingston upon Thames, Enfield Town, Westminster Abbey, Croydon, Brent, Camden Town, Hackney, Islington, Paddington, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 17 minutes ago |
|
London
|
Total Blackout | 4 hours ago |
|
Ilford
|
Wi-fi | 4 hours ago |
|
Hammersmith
|
Internet | 4 hours ago |
|
London
|
Internet | 5 hours ago |
|
Hammersmith
|
Wi-fi | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandReally losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated
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Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼
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Stephen Champion (@Champs707007) reported from Bromley, England@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Kerry Vaughan (@Boubs1985) reported from Addington, EnglandAint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandThere’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England@virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…
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CJ (@ZJM_331) reported from Islington, England@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandAgain my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England@virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia And now the service checker doesn't seem to be working either....
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Urban Edge Capital (@UrbanEdgeCapit1) reported from Brentford, England@virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia This is the standard service received from you if you have a fault!
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@scousemama1 (@scousemama1) reported@virginmedia Thank you, and I will be calling to cancel my package. I imagine you'll be getting a lot of similar calls in the coming days and weeks.
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Sharon Copitch (@copsh) reported@virginmedia I am absolutely sure it isn't a coincidence that the line went off on the day I cancelled the service, even though it us meant to remain till the end of the month. Sorry, but generic responses like this one are part of why I want to leave Virgin
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Stu Jones (@StuJonesMusic) reported from Kidderminster, EnglandHi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
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Neil Williams (@casper197635) reported@virginmedia I've given up on you guys ever resolving the broadband issue, clearly not interested. The cabinet has been repaired multiple teams recently. It currently stays shut using cable ties
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DJ Dinamique 🇫🇷 🏴 😷 💙 (@DJDinamique) reported@virginmedia That's holding people to ransom. Why can't you offer the price listed as a current customer? This is extortion, and VM knows it.
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Lawrence ‘Chunk’ Cohen (@G00NIES85) reported@virginmedia Where did I state anything of the sort? Damn you really are as thicjk as two shirt planks. Further enhancing my point that virgin media customer service never actually listen to their customers. You are woeful beyond comparison. #virginmediascum
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David (@dpwax) reported@virginmedia It was down for 9 days, now it’s vanished from the notes and I have no compensation
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@biglesp@mastodon.social (@biglesp) reported/me rings Virgin Media to start the "I'm paying too much dance" and after going through the questions they have a system issue. Yay.
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craig_craigf (@craigamourldn) reported@virginmedia Hence why I said it’s rubbish service. How can it change within an hour . After being a customer for a few years to be told new customers get a better deal is really rubbish so I stand by what I say
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Stu Jones (@StuJonesMusic) reportedHi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restarted my access point/router twice but no improvement.