Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Southwark, Paddington, City of London, Wembley, Islington, Croydon, Hackney, Epsom, Hammersmith, Ilford, Brentford, Poplar and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| Paddington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Shumailla
(@szdar) reported
from
Harrow Weald, England
@virginmedia absolutely fed up of your broadband. I keep losing connection; this is becoming a daily occurrence and it’s debilitating. Really not happy with this service!
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia OK after an all day wait was contacted and tge rep worked through it. Was frustrating as hell Outcome is a network problem in my area that has been reported to the appropriate team. I'm left feeling unfulfilled and tossing a penny down a well hopeing its ok
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Yvette Kentish
(@Yvette1977) reported
from
Bromley, England
I was on hold for 18 mins (at a charge of 7p per min) to speak to @virginmedia. Then, guess what? My WiFi cut out (again). #terribleservice Can. Not. Wait. For my contract to expire. 6 months and counting.
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia who gives a ****. sort your shitty service out
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Kitty Poole
(@KittyPoole) reported
from
Kensington, England
@virginmedia internet has been disconnected (for 2 weeks) Impossible to get help via cust svcs as for some reason they don’t understand the situation. Help!
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia i have been trying to get my Broadband issues fixed for months and now twice i have received no call backs as promised. I called and have just been on hold for over 1 hour and then you hung up on me! 😡😡😡😡
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia Sort your muppet service out first!
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
Umm is @virginmedia down nationwide or am I just lucky?
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia **** the wishlist. I just want a service that works. Definitely not virgin
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia hi team, any idea when I might get a call back as promised? Customer account number: 97476101 Complaint reference: C-291120591
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.
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Yvette Kentish
(@Yvette1977) reported
from
Bromley, England
Absolute dog s**t service from @virginmedia today. Can’t wait for my contract to expire so I can get away from their utterly crap, over-priced dross.
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
The last engineer that visited sucked his teeth and just walked off the job. Very disappointed and been a customer for 8 years. Contemplating a switch to @virginmedia who can come next week...
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia @LutzS it's now two ****** days and I have no Internet and can't get through via any channel. I'm super pissed! 2 Days with no answer! ****** ridiculous service!!!!!
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Andrew James Heath
(@AJ_HEATH20) reported
from
Lambeth, England
@t_hartley @virginmedia Also his internet seems to cut out every night at exactly 00:00 when we’re playing COD, please can you sort?
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Jonni Jones GM
(@jonnijonesdj) reported
from
Dartford, England
@virginmedia hi, whss as t is the best way of contacting you please? New customer and have been ringing for three days, and messaged and chat and had no reply. I’m sure there must be a reason but not sure I’ve ever known a company like it. Thanks jon
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia I would just like to Get the service I pay for ... that would be phenomenal
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia Yeah when can I cancel my contract?
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia So I paid more for HD and got a worse service! It’s never ending can’t wait to go back to sky!
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Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
@virginmedia How about better technical support instead of fobbing customers off with a new hdmi cable or "remote testing signals"?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marje 💙
(@Marje99) reported
@virginmedia @virginhelp Nothing on you site to trouble shoot this all incoming are going to voicemail think the problem is elsewhere how do we sort this
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Elizabeth Guilt
(@elizabethguilt) reported
@virginmedia No issues in my area, and the equipment checker says "Looks like there’s still an issue with your connection" and tells me to check back in 17 hours. Connection has been working(ish) for around 2 hours now.
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Paul ❁
(@PaulDHeenan) reported
@virginmedia All internet and TV services down, everyone in BT14 & other Belfast areas are effected, the status checker is just saying there’s an issue and the time keeps getting pushed forward. Right now it’s: “We hope to fix this by 30 September at 21:00 Our technician is in your area…”
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Helen Clo
(@clo_helen) reported
@virginmedia Hopefully sorted after an hour and half on the phone to Sunday In customer services. Won’t believe it until I see my@monthly bill next month 😬
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scott green
(@greenscott1) reported
@virginmedia your telephone customer service are terrible, now been on hold for 45 minutes.
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Natalie
(@Natarlee_) reported
@virginmedia My friend ordered her iPhone 14pro max, online and it said that it was due to to be delivered today then when it was near the drop off place it was cancelled, the lady that was on the other end of the phone was so rude she didn’t not want to help. I recommended her to you guys
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✯ Franco سروش Sánchez ♕
(@FrancoS4nchez) reported
@virginmedia I have tried all the basic methods and advance methods you copy and paste to people to do. Its your network. I don’t receive “Gig1 Fibre Broadband” i was promised nor did I receive my 3-WiFi boosters as promised. So again, what am I paying for when you can’t keep up on your end?
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Chris Wigley
(@cjwigs) reported
@virginmedia Sky Sports Golf. Always seems to be the case that sound is completely random (today it’s music) or doesn’t exist. It seems to need a long term fix.
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Mike
(@Kraid133) reported
@virginmedia Is there a known problem with TV in ME15 area? The service status page says there is but seems to suggest it is just TV apps like iPlayer etc. What we have is a constantly rebooting TV box. It restarts, says it is starting up for 30 seconds then reboots again.
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✯ Franco سروش Sánchez ♕
(@FrancoS4nchez) reported
@onlysenna_ @O2 @virginmedia Bunch of wankers who are greedy for ******* money and pretend they are a “top company” and provide “top service” but do they ****! They cannot keep up with the or live up to it