Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 03/19/2026 02:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Hackney, Croydon, Ealing, Poplar, Southwark, Ilford, Hammersmith, City of London, Barnet, Camden Town, City of Westminster, Stanmore and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomNewham Internet
United KingdomHackney Internet
United KingdomCroydon Total Blackout
United KingdomEaling Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • DannyJamesEarls D A N (@DannyJamesEarls) reported from Camberwell, England

    @virginmedia Want to discuss as my contract ran out in April and im moving home so would like to cancel the deal I currently have for TV broadband and Phone.

  • MKIQBAL786 Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England

    @virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap

  • kmckeand Kate McKeand (@kmckeand) reported from Wandsworth, England

    Seriously @virginmedia what is wrong with your internet in Wandsworth I pay £47 a month and the service is patchy cuts out all the time it’s supposed to be fast fibre broadband but it’s anything but at the moment!!

  • chrisTstraker Chris Straker (@chrisTstraker) reported from Epsom and Ewell District, England

    @virginmedia Please could someone let me know how to deal with issues, regarding mobile Wi-fi hotpspots and voicemail from abroad. Tried a number of times and yet to have any conversation, that didn’t require me repeating myself two or three times !!

  • SuperZAMtendo Zam ザム (@SuperZAMtendo) reported from Wandsworth, England

    @digitalronin @virginmedia And I’m getting 28 on a 100MB line... 🙄 Don’t use virgin media guys if you can help it #yearsofbadconnection #virginmedialife

  • DannyJamesEarls D A N (@DannyJamesEarls) reported from Camberwell, England

    @virginmedia I need customer support regarding my contract.

  • londonchimpden londonchimpden (@londonchimpden) reported from Camden Town, England

    @virginmedia My other box and telly are working fine. There’s no service fault. Will call later.

  • macintosh74 Alan Macintosh (@macintosh74) reported from Romford, England

    @virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @deborah_bonetti @virginmedia I live in sw5 and have been without broadband all day: I have been utterly appalled at the rudeness and ineptitude of their customer services people.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality

  • NadaShakour Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @LOLRoadhouse @virginmedia I too am appalled at the way I was treated by the virgin media customer services people . Suggest you complain to @ofcom

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @KatiaDelNegro @virginmedia Yes I am experiencing this too in sw5. Was staggered at the rude stance taken by customer services when I phoned up

  • dettybo eternal optimist (@dettybo) reported from Dartford, England

    @Louisemtg @dartfordliving @virginmedia Thanks, the trust pilot reviews are awful. I've told them I don't want it but they're not happy with the speeds of BT

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson

  • Robbie_Paterson Robert Paterson (@Robbie_Paterson) reported from Lambeth, England

    @virginmedia 4 days now with no WiFi or TV, no explanation, 40min waiting on the “service” number last night, 25 min so far today - I ******* hate this company!!!!! I just want to cancel!!! Please!!!!

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @KatiaDelNegro @virginmedia Ps I can’t believe they are telling you to check your cables . The entire of sw5 and w8 is down

  • NadaShakour Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @simonlevans @virginmedia You need to get rid. They are beyond awful for both

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • toonandout The Scoreboard (@toonandout) reported

    @virginmedia Can you have someone contact me, internet has been terrible for months but can't get any help. I was told to upgrade which I did, upgraded to 500 mbps. Running a speedtest just now and its achieving 5mbps, and yes I've restarted the router....

  • marcknuckle marc berry (@marcknuckle) reported

    @virginmedia Great, to sort your problem i have to call and wait on hold. One of the reasons i left.

  • amberbancroftx amber (@amberbancroftx) reported

    @virginmedia worst customer service!!!! I just want to cancel after you doubling my contract 🙃

  • majorclanger73 Stuart Ferguson (@majorclanger73) reported

    @virginmedia Says no issues in my area. It said the same thing earlier. Your service status page isn't updated and is a waste of time.

  • willowcolios Willow Colios (@willowcolios) reported

    @virginmedia I pay £63 / month for just broadband. So I’d like to cancel my account please.

  • ErichtJohn JohnBoyle (@ErichtJohn) reported

    @virginmedia One last thing; they want to terminate their account. Please advise how this could be arranged. Please DO NOT contact them; in first instance contact me by DM. Thank you, John

  • 0ssettTerrier Paul (@0ssettTerrier) reported

    @Dazz2608 @virginmedia @skytv To be fair, I'm surprised you got sorted so quickly with Sky. In my experience they're all as poor as each other when it comes to cancelling services. They obviously make it as difficult as possible on purpose.

  • simsyg viscount Gavin (top 0.1% of Gavin's) 🏳️‍🌈 (@simsyg) reported

    @virginmedia if I change my package to include netflix for 18 months, when do I get the netflix login? Thank you

  • majorclanger73 Stuart Ferguson (@majorclanger73) reported

    @virginmedia Finally got through on the phone, there's an area outage which may be fixed in the morning. Your site says there are no issues. Has your left hand ever met your right hand?

  • TattooedMammy Adie Drury (@TattooedMammy) reported

    @virginmedia please can you help? @rowinsurance is asking for the following "Proof of usage - Obtained from your network provider to confirm the date the handset IMEI was first and last used." You are my network provider but i did not buy my phone from you.