Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: City of London, London, City of Westminster, Poplar, Southwark, Islington, Westminster Abbey, and Tower Hamlets.

City	Problem Type	Report Time
City of London	E-mail	15 minutes ago
London	Internet	30 minutes ago
London	Internet	6 hours ago
London	Internet	8 hours ago
City of Westminster	Internet	9 hours ago
London	Wi-fi	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Khaled Miah (@Khaled_Miah1) reported 1 second ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  #AshTag (@Ashley_Rhysss) reported 4 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Shah 🦅 (@shah4569) reported 9 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Mustakim. (@Mustxkim) reported 12 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 19 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  Shah 🦅 (@shah4569) reported 20 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 20 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 21 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Lloyd Child (@islingtonlloyd) reported 25 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Vegan join the PCS Union (@Veganforever67) reported 26 minutes ago from London, England

  @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

• 
  Rex (@Lozraus) reported 34 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 39 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 48 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Mitzy (@mihaialaci) reported 50 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  SallyH (@sallyhhk) reported 51 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  royal 🌈 (@elthampalacegay) reported 52 minutes ago from London, England

  Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

• 
  Matrim Red Hand (@tripodmatt) reported 53 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  S (@MSROPER10) reported 57 minutes ago from London, England

  @cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.

• 
  Rhys (@_RhysThorne) reported 58 minutes ago from London, England

  @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

• 
  Helen Pinkers (@Barchetta66) reported 59 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sprout57 (@pwcwright) reported 6 minutes ago

  @virginmedia why is my broadband continually going down in the TF3 area ? Twice so far today continuing from the last few days of outages !

• 
  billy winter (@billywi56359173) reported 6 minutes ago

  @virginmedia tried calling and it’s impossible to get through to anyone, my bill keeps going up and up and up and the service keeps getting worse and worse, so I try and swap supplier and now you’re charging me nearly £300 to leave early.

• 
  Colin (@burgcolin) reported 8 minutes ago

  @virginmedia no Netflix or apps working! Rang but still not working

• 
  Shaun Foers (@Forzie67) reported 8 minutes ago

  @virginmedia is there an outage in S64

• 
  Bob Price - bobsrailrelics (@Huxleypiguk) reported 9 minutes ago

  Another two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.

• 
  Lisa Boyce (@LisaBoyce6) reported 13 minutes ago

  @virginmedia - your salesman has sold an Alzheimer’s relative a media package- she doesn’t have mental capacity to consent but your call centre refuses to take our lasting power of attorney so we can’t cancel. She has no paperwork and can’t remember the password set up. Not good!

• 
  Stephen Old German - English Translator (@old_stephen) reported 16 minutes ago

  @virginmedia laptop asking me if I have a passcode on another device. What am I supposed to do? Open some proper shops where I can get help.

• 
  Edward.Dunford (@EdwardDunford) reported 16 minutes ago

  Two scam calls and still ok hold after an hour this morning. Great service @virginmedia

• 
  Laura Vince (@lauravince1) reported 16 minutes ago

  @VirginMediaIE upgraded mobile as im a existing customer but have been sent a new number and sim card for the phone. Will my existing virgin media sim not work?

• 
  Paul Caley (@PC_ale) reported 17 minutes ago

  @virginmedia After several calls, a site visit we still get error CS2312 when playing VOD content- this has been an outstanding intermittent issue since the v6 upgrade to 360 from TiVo.