Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Poplar, Islington, City of London, City of Westminster, Westminster Abbey, and Tower Hamlets.

City	Problem Type	Report Time
London	Wi-fi	6 hours ago
Southwark	Internet	8 hours ago
London	Internet	9 hours ago
London	E-mail	10 hours ago
London	Internet	11 hours ago
London	Wi-fi	12 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  royal 🌈 (@elthampalacegay) reported 11 seconds ago from London, England

  Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

• 
  Rhymer Rigby (@rhymerrigby) reported 2 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Francisco Soler (Jr) (@jrseloto) reported 3 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Lloyd Child (@islingtonlloyd) reported 3 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Lucy Hunte (@HunteLucy) reported 5 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  Annie Caird 🌻 (@AnnieCaird) reported 13 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Liam Smith (@Liamsmith260493) reported 22 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Adam H-Matthews (@AdamHMatthews) reported 31 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  kevin richardson (@kevinri00714924) reported 39 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Tomasz Rykała (@tomaszrykala) reported 40 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Mariachiara (@mariesnotcool) reported 41 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Brenda (@joybrenda) reported 43 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Rex (@Lozraus) reported 44 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Jane Common (@JaneCommon) reported 48 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  DianaS (@DianaAlexS) reported 50 minutes ago from London, England

  @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 52 minutes ago from London, England

  @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

• 
  Nathan Talbot (@nathantalbot) reported 53 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Befitat50 (@befitat50) reported 53 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Helen Pinkers (@Barchetta66) reported 58 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Melanie Hart (@MelanieHart72) reported 60 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JJ (@johnjoeoregan) reported 2 minutes ago

  @virginmedia Broadband been down almost continuously since midday Friday 17th and now latest update says evening of April 20th expected repair /resumption. Will be four days at that point. What has happened? Manchester area.

• 
  John Mercer (@Merse2506) reported 2 minutes ago

  @virginmedia Hi I have been a VM customer for many years and have complained about my box s8nce you switched to a WiFi version. I get "buffering" and channel failed messages constantly. This happens and a low bandwidth message appears with tbe graphic even when the channel is still working.

• 
  peter davis (@leamingtonpete) reported 4 minutes ago

  @ChrisWales61 @virginmedia I had similar, they promised me a free month when I complained, that never happened. I complained again and they said the offer had expired (huh?) I record all my calls take names and times with suppliers and on threat of ofcom/ombudsman I got my free month promised.

• 
  joe simmons (@joesaintwestend) reported 7 minutes ago

  @virginmedia the internet in so30 Southampton has been down since 1230pm . When will it be back up please

• 
  Keith A Pearson (@keithapearson) reported 9 minutes ago

  @virginmedia I've just wasted 55 minutes of my life trying to talk to your 'customer services' dept. Both the staff members I spoke to could barely communicate in English, and the line kept breaking up... until it died altogether. Wasted time, no resolution, and huge frustration. You're supposed to be a COMMUNICATIONS company! What am I expected to do now? Go through that same shambolic exercise again?

• 
  ndbchnn (@ndbchnn) reported 10 minutes ago

  @virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.

• 
  Stanley Percival Simmonds (@simmo1024) reported 12 minutes ago

  @Prosperity_Inst This is a question for parents, and parents should have the ability to enforce their decision. See Virgin Media, they have the ability to block social media. Government needs to force all ISPs, especially phone service providers, do provide the same, and turn it on by default. The bill-payer (e.g. the parents) then get to choose which sites to permit. What is not required is digital ID for everyone.

• 
  Daniel Goble (@danielgoble) reported 16 minutes ago

  @mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.

• 
  David Whiteside (@yardley_canary) reported 16 minutes ago

  @virginmedia are in top 3 worst companies I've ever had the misfortune to deal with. They may even be top. Rude, expensive, evasive, and unreliable. What started as a simple investigation into switching for cost reasons has now made me resolute in my decision! Disgusting!

• 
  Margot (@Baggladee) reported 17 minutes ago

  @virginmedia @mobily_uk Agree, it’s so stupid, wasting everyone’s time!