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Virgin Media outages and service status in Bermondsey, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 39 outage signals in the last 24 hours around Bermondsey, including 39 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 26, 2:12 AM GMT+1.
  • 59% Internet (59%)
  • 15% Wi-fi (15%)
  • 13% TV (13%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Virgin Media

Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of Westminster, City of London, Poplar, Islington, Westminster Abbey, and Tower Hamlets.

CityProblem TypeReport Time
London Wi-fi 8 minutes ago
London Internet 59 minutes ago
London Internet 2 hours ago
London Internet 2 hours ago
London Internet 4 hours ago
London Internet 4 hours ago

Nearby cities with recent reports

London

167 recent signals

8 minutes ago
Southwark

11 recent signals

6 hours ago
City of London

10 recent signals

2 days ago
City of Westminster

5 recent signals

2 days ago
Poplar

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

  • Lozraus
    Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • starmanuk
    Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of

  • MSROPER10
    S (@MSROPER10) reported from London, England

    @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

  • declan1968
    Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

  • drawing_daily
    Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

  • donnorcean
    Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • AdamHMatthews
    Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England

    @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

  • Mustxkim
    Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • blue_murdock
    Ritch Zablan (@blue_murdock) reported from Camberwell, England

    @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

  • marianmartinart
    Marian Martin (@marianmartinart) reported from London, England

    @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

  • Liamsmith260493
    Liam Smith (@Liamsmith260493) reported from London, England

    @virginmedia Our Wifi has been down since yesterday can you help please

  • swami102
    Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

  • gendal
    Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • duke_olaf
    DÏE BLUE BARON (@duke_olaf) reported

    @virginmedia You’re charging me £52 a month and I can’t use my service absolute criminals

  • GarryHines4
    GLH (@GarryHines4) reported

    @virginmedia Lovely. Broadband down yet again. What a company you are. Almost like you are taking money under false pretences. And guess what…. nobody answers the phone🤬

  • Paul_Reviews
    Paul Moore - Security Consultant  (@Paul_Reviews) reported

    Done with @virginmedia 3 times I've requested Comex come out and dig up the drive to bury their own cable which wasn't installed correctly. 3 times they've sent a level 1 tech with a shovel, who can't do the job. Contract cancelled. I might return if they ever decide to put customer services back in the UK - preferably with someone who understands plain English. #hopeless

  • FraserWMartin1
    FraserMlastname (@FraserWMartin1) reported

    @virginmedia how do I stop the daily spam phone calls from your overseas sales team, for that reason I will be leaving after 15 years as a customer at the end of my contract.

  • Anumcaras
    Anumcara (@Anumcaras) reported

    @virginmedia I will be in touch by Monday. I’ve just discovered two layers of payments added to my credit file. Although there was no services connected because your call centre signed me up with an engineer. Knowing I was leaving the country and I needed the internet for my cctv. I was reluctant but rejoined sky and your call centre refused to cancel and persuaded me to move the account to a different address. An address that’s under renovation and empty. There’s something afoot about how all this has been handled and I will be requesting my credit file is amended with your support. Going forth I will update publicly on this thread any success or failures I have with these issues.

  • Neale1100
    Neale B (@Neale1100) reported

    @virginmedia TV down and wifi down in the ST9 area, it's been intermittent for the last 24 hours

  • tfd1977
    trev (@tfd1977) reported

    @virginmedia service is getting worse by the day nearly a month now and still broadband keeps dropping..apparently engineers are fixing the problem! Every few days get a message saying fixed then next day down again…sick and tired and crap service

  • GregorMcAbery
    Gregor McAbery (@GregorMcAbery) reported

    @rpd_pacer @virginmedia Sad rule applies, comms companies are truly awful at comms and fixing stuff.

  • JMRGBY_
    jamie (@JMRGBY_) reported

    @MICHAELEMERS0N @virginmedia It’s pathetic. What could have happened to warrant approximately 8 days before a fix can happen??

  • ynadhim
    Sco (@ynadhim) reported

    @virginmedia Hi, i lost internet connection, HP3, is there an issue??