Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Southwark, City of London, Poplar, Islington, Westminster Abbey, and Tower Hamlets.

City	Problem Type	Report Time
City of Westminster	Internet	1 hour ago
London	Internet	2 hours ago
London	Internet	8 hours ago
London	Internet	11 hours ago
London	Internet	11 hours ago
London	Total Blackout	13 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Vincenzo Rampulla (@vmrampulla) reported 23 seconds ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Ritch Zablan (@blue_murdock) reported 35 seconds ago from Camberwell, England

  @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

• 
  Vegan join the PCS Union (@Veganforever67) reported 2 minutes ago from London, England

  @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

• 
  Befitat50 (@befitat50) reported 3 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Mark Armstrong (@markatpt) reported 5 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  Adam Farnsworth (@farnsworth_adam) reported 13 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Declan Higgins ☘ (@declan1968) reported 13 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Andee Byford (@BobCratchitt) reported 15 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 15 minutes ago from London, England

  @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 16 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 20 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  Roger Highfield (@RogerHighfield) reported 21 minutes ago from London, England

  @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

• 
  Michael James Weaver (@Weaverfooty14) reported 26 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  marksonofjohn (@marksonofjohn) reported 27 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Adam H-Matthews (@AdamHMatthews) reported 35 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Brenda (@joybrenda) reported 39 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  kevin richardson (@kevinri00714924) reported 44 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  CJ (@ZJM_331) reported 54 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Richard Gendal Brown (@gendal) reported 55 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 60 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Farry (@waynefarry) reported 34 seconds ago

  “when the locals (Irish) don’t have a say in policy, that’s when Americans have an issue with it” what is this dog **** astroturfing of American influence in Ireland? hope (but wouldn’t hold my breath) that the journos at Virgin Media investigate who is funding this kid

• 
  D (@idczn) reported 1 minute ago

  The only contract I ever signed with Virgin Media was in 2018, and it continues to this day. I have never changed or upgraded it; I only occasionally tried to report home network connection issues. It turns out that in November 2024, a two-year contract was accepted, which I only found out about in 2025 when I wanted to cancel their services. I couldn't leave them XD However, checking who did this on my behalf and when (because it certainly wasn't me) was impossible, as I had no way to log into my Virgin account Now I cansee- the accepted contract has different number? There is no any signature of mine- and information that was sent to e-mail: back then controlled by hacker

• 
  Carl S (@screwy73) reported 2 minutes ago

  @virginmedia I no its not a fault free service but your faults are very regular as i said 3 to 4 times a week compared to once in a blue moon on a BT line , and when i do a check nothing wrong with my line , so it must be my router which works fine till you have a fault 🙄

• 
  Swivel Eyed (@swiveleyed24) reported 4 minutes ago

  @Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.

• 
  G Turnbull (@GaryTurnbull9) reported 4 minutes ago

  @gail_hendry @virginmedia I would be happy just to be able to speak to someone who is English and can understand me and vice-versa been with these since it was “Telewest” currently WORST SERVICE ( communications) I have EVER had signing me up for deals ( some Indian/pakastani) I don’t even want

• 
  Ben Leo (@Benleo) reported 6 minutes ago

  I have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.

• 
  Chris Hobbs (@obbsie) reported 9 minutes ago

  @virginmedia I just tried to contact you remotely re my TIVO box & the changeover. Your Terri bot clearly couldn't deal with it. My whole computer then froze completely followed by a page of Chinese writing before the computer telling me there is a problem & rebooted itself. Will I have to wait four hours on the 150 landline as I did the other day before giving up.

• 
  David (@blueboy2710) reported 13 minutes ago

  @mark_wootten Try Virgin Media, just as bad if not worse

• 
  Andy Jones (@Andy_wxm) reported 15 minutes ago

  @virginmedia Been a customer of yours for 2 months and my broadband keeps dropping out. Have switched off the hub and back on yet the broadband signal is still having the same problems

• 
  Ben Leo (@Benleo) reported 19 minutes ago

  What this comes down to is Virgin Media not wanting consumers to be able to skip adverts anymore using pause and rewind live TV. I assume they get more from advertising money when people are forced to watch adverts on their streaming boxes. Fine, I understand that. But lying and misselling and treating customers like this in order to achieve that is unacceptable.