Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, City of Westminster, London, Waltham Forest, Hackney, Ilford, Paddington, Southwark, Croydon, City of London, Barnet, Islington, Newham, Camden Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| City of Westminster |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
TV | |
| Waltham Forest |
Internet | |
| Waltham Forest |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.
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Vicki Wheatley ⁷
(@vicki_stitcher) reported
from
Crayford, England
@virginmedia please can you sort out the ongoing issue with broadband (no internet). We have not had internet for 3 days! How are people supposed to work from home???!!
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Part of the Rebel Alliance and a Traitor
(@HerRoyalDykness) reported
from
Romford, England
@virginmedia all services down AGAIN the quality of service from Virgin lately has been shocking multiple outages of tv/broadband. Not entirely sure what I'm paying for when I can't use it.
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Roger Williams
(@rogerw117) reported
from
Richmond, England
@virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?
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Just This Guy
(@Glibkid) reported
from
Loughton, England
@virginmedia your service breaks down one day a week. That is the main reason why you’re shite.
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Jamal.
(@JXMSZ) reported
from
Croydon, England
RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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vShowcards.com
(@vshowcards) reported
from
Camberwell, England
@MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
@virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?
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← Matt
(@mattb112) reported
from
Poplar, England
@iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint
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Des O'Carroll
(@Deso27) reported
from
Richmond, England
@virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service
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Helen Connor
(@Hw1Helen) reported
from
Camden Town, England
@virginmedia when will you fix the fault at nw3? It's been 3 days!!!
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Ann Cooper
(@Ann_MadDogLady) reported
from
Bromley, England
@virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks
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Ken Smart
(@ken_smart) reported
from
Bromley, England
@virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?
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Sue Threader
(@CivEngSue) reported
from
Crayford, England
Come on @virginmedia We can’t work without a broadband connection and can’t even watch TV instead because that’s not working either. A problem all day that we were promised would be fixed by 4pm (DA7)
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Sofia
(@sofiaalice95) reported
from
Poplar, England
@virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Brodband at E15 2BT is still down. 3rd day now.
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Gabriel Valente
(@bielrtv) reported
from
Camden Town, England
Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane
(@janehetts) reported
@virginmedia A little longer! 3 days to rectify! Don’t mess me about. We’ve also got no landline, at Christmas time when relatives have been trying to call me apparently. When exactly will this be fixed? How do I claim compensation ? How do I cancel? #nevervirginmedia
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Matt C
(@Mattcarter30) reported
@virginmedia No it's been the same since I signed up for the text updates, I would have thought a text update would have been keeping me updated even if it was too say sorry still the issue .........
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Simon Attwood-Cox 🐝
(@SimonAC89) reported
@virginmedia Iv been on the phone to your team all evening. I’m literally at my whitts end. I can’t believe it’s so hard to get just internet quick enough for me to give you recommendations but can’t help your existing customers
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Lucy Kempster 👱🏻♀️
(@Kemp9Lucy) reported
@virginmedia We are currently writing to Lutz Schueler your CEO in a desperate attempt to get some service/help/information. We are 6 days away from Christmas, this must be sorted asap!!
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Lorna Bennett
(@dooneyrocks) reported
@virginmedia The issue was you hadn't installed the outside box and no one checked
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Erica Clarke
(@ezzyjc) reported
@virginmedia @jet2tweets Truly horrific (lack of) customer service form virgin media tonight regarding home phone switchover. This change will mean an elderly person will no longer be able to operate a fall alarm during times of loss of service. Surely this is disability discrimination. No offer to help!
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LOL_VO
(@LOL_VO) reported
@virginmedia any idea when TV services and internet will resume in Dartford. Been down all day. Reported and says engineers onsite.
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Graeme Cobb 🇬🇧⚡️🚙
(@graeme_cobb) reported
@virginmedia I tried that and it’s what sends me in a never ending loop. The page yesterday attested to issues which the five emails from Virgin today confirmed were fixed. All I want to do is report a fault & I can’t. It needs investigating.
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Phil Bach
(@Phil_Bach) reported
@virginmedia when will you sort the issues in b28 area ? , estimated dates keep coming and going , bb drops at least 15 times a day , not good when wfh . Ticket shows number F010323024 . Last text update was fix for 16th December, was told on phone 22nd Dec
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John (Eggsy)
(@EggsyGLC) reported
@virginmedia I was told the company would go beyond the standard compensation for the numerous other problems that arise from @virginmedia failing to carry out the work on time.