Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hampstead, London, Paddington, Hackney, City of Westminster, Croydon, Carshalton, Southwark, Mitcham, Camden Town, Newham, Enfield Town, Wembley, Ealing and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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SD KATO
(@D2SDKATO) reported
from
Barnet, England
@StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude
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Andy Coldicott
(@andycoldicott) reported
from
Enfield Lock, England
@virginmedia, thanks for rolling my unused mobile data over for the next month. Now if you could just sort your rubbish service out so I can actually use it that would be great. Thanks. Bye. x
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SD KATO
(@D2SDKATO) reported
from
Barnet, England
@Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@virginmedia It's the first time for the cabinet but multiple times for the sh## service
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Wayne Sumner
(@bexhoops) reported
from
Crayford, England
@rajeevdatta @RuislipR @virginmedia My problem is...I live right at the furthest point from the bt exchange so by the Time it gets to me it’s as slow as hell..that’s why I went virgin...expensive
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@sharonodea @virginmedia Yes there is a problem with the fibre optic into Barnes, regularly happens to me.
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service
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Stefan ANASTASESCU
(@StefanANASTASE3) reported
from
Bromley, England
@virginmedia Hi it’s with Media. Need to cancel subscription to Sky Premier channels and that requires 30day notice, which I haven’t been able to do for the last 30days...and it keeps rolling into another month and so on...
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Nick
(@NickO_L1805) reported
from
Richmond, England
@virginmedia Ok, so as promised here’s an update… the problem still exists!! Instagram works perfectly on 4G & any WiFi other than Virgin, but on Virgin WiFi it is slow & won’t load videos or carousel posts properly. As per the forum threads, this is an ongoing issue with Virgin WiFi only.
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Hugh Scantlebury
(@HDPMS) reported
from
Kingston upon Thames, England
@virginmedia Engineer on site. No signal for the “little” channels E4, Channel 5 etc. (others are OK) so he’s in the pit in the street. Presumably therefore not just us....
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Jonathon Lisseman
(@Jonathon73) reported
from
Richmond, England
@virginmedia I cannot believe the audacity of your adverts. We live in Twickenham and have regretted every day since we switched from Sky. (Even though they were robbing us for 11 years loyalty). We would happily pay overpriced sky for absolutely substandard virgin service.
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Jason Carlin
(@jcarphotography) reported
from
Romford, England
@philsteer64 @virginmedia Ditto. Exact same issue
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@RuislipR @virginmedia Virgin - abysmal. Went with them for a year (for my dad) and it was a disaster from start to finish. Should never have left SKY. Went straight back to them.
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Stefan ANASTASESCU
(@StefanANASTASE3) reported
from
Bromley, England
@virginmedia hi , have been trying to contact you for the last month. Each time been waiting for 25-30 minutes with no answer. Today after 10min someone answered but said cannot access my account. When I insisted she needed to make a note she cut me off. Awful!
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Got a message from your team saying our local issues had been fixed yesterday, and yet the service was down this morning for over an hour and it’s down again now.
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The Chief
(@AndyGixxer46) reported
from
Bromley, England
@virginmedia The complaint was about my address in the first place, I was advised you didn't have any forwarding address for me now your saying you have multiple.
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SD KATO
(@D2SDKATO) reported
from
Barnet, England
@virginmedia @WJBson1 Maybe try get proper English speaking staff who no how to respect customer it is a disgrace that you use India and Philippines and they cannot even speak a word of English how do you expect us customers to be happy
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Lanigan
(@pnlanigan) reported
@virginmedia Yes. I worked through ALL recommendations from the online Virgin Media website. The box arrived within 48 hrs as promised. As did the previous box. That is not my issue. My issue is that I am paying for services that I cannot enjoy through faults that are not mine.
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Phil clement
(@psclement) reported
@virginmedia They said the cable connection was too long and trimmed and moved our connection on the board in the cabinet. When they arrived our signal strength was too high/noisy 51 I believe, he monitored while here and it was stable but an hour after he left we had the same issue.
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Tony Bradman
(@tbradman) reported
@virginmedia ...2/2 - the reply was a poorly written, ungrammatical email with a box on it that said ‘Resolution: apology’ Cheers, @virginmedia I’m feeling really supported and appreciated as a customer. I think I might look through your feed and RT some of your other customers’ complaints...
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Kelly
(@KellyGibbins8) reported
@virginmedia Internet down again sw15 it’s not showing on service status as a issue in the area but it always is a issue in the area please can someone look into this urgently I have children with lessons at 9am
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Carol Bruce
(@CarolBruce3) reported
@virginmedia Any pressure you can pile on at your end to expedite this issue would be greatly appreciated.
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Charlotte Bellamy
(@charbellamyX) reported
@virginmedia service is absolutely appalling! The amount of money we pay to you monthly for awful internet and not much better tv, it’s disgusting! Will definitely be looking elsewhere!!!!!!
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will conway
(@willconway66) reported
Ooohhh UHD comes to @virginmedia oh hold on existing customer on ultimate have to fork out another 6 quid a month but new customers get as standard, yep cheers VM what happened to looking after loyal over new
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Leanne
(@Leanne_M_B) reported
@virginmedia I have been trying to contact your customer services team to cancel my contract. I’ve been disconnected THREE times this morning! With one of your workers too busy blaring Good Morning Britain in the background. PRIORITIES!! I JUST WANT TO LEAVE!! SOMEONE CONTACT ME!
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Nicola Louise
(@nicciplumduff) reported
@virginmedia Yea. It’s on but slow and intermittent. Took all day/night to download something that with my supposed speed should have taken minutes
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Tasha ... #MissAnxiety 🇯🇲🇬🇧
(@ChocChocGirly81) reported
@virginmedia I have done this a number of time day & night & it states nothing it wrong. I have also rebooted the hub too. I’ve noticed it’s more on an evening that the connection isn’t horrid but is also during the day too but not as bad. I wouldn’t mind but it is only me & a 2 yr old >>