Virgin Media outages and service status in Bermondsey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 22 outage signals in the last 24 hours around Bermondsey, including 22 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 21, 10:37 AM GMT+1.
- Internet (57%)
- Wi-fi (16%)
- TV (14%)
- Total Blackout (9%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Poplar, City of Westminster, Islington, Southwark, Westminster Abbey, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 36 minutes ago |
|
London
|
Internet | 1 hour ago |
|
London
|
Internet | 4 hours ago |
|
London
|
Internet | 4 hours ago |
|
London
|
Internet | 4 hours ago |
|
London
|
Internet | 4 hours ago |
Nearby cities with recent reports
181 recent signals
20 recent signals
10 recent signals
5 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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CJ (@ZJM_331) reported from Islington, England@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Mabs Ahmed (@Mabs79) reported from Camberwell, England@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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Liam Smith (@Liamsmith260493) reported from London, England@virginmedia Our Wifi has been down since yesterday can you help please
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Christine Allado (@ChristineAllado) reported from London, England.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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Shah 🦅 (@shah4569) reported from London, England@virginmedia All these problems. But still fleecing money from us.
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Mark Armstrong (@markatpt) reported from London, England@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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グラハム・スミス® ©Official (@BancoDePapa) reported from London, EnglandI wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Rhys (@_RhysThorne) reported from London, England@virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia Will this issue be resolved today
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Christine Allado (@ChristineAllado) reported from London, England@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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Mark Armstrong (@markatpt) reported from London, England@virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.
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Mustakim. (@Mustxkim) reported from London, EnglandVirgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Andee Byford (@BobCratchitt) reported from City of London, England@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Richard Gendal Brown (@gendal) reported from City of London, England@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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christopher aucott (@christopherauco) reported@virginmedia 36 hours of no internet and half my channels not working on the TV and I still can't book an engineer. What is going on with your service?
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KrYpt (@KrYpt923317) reported@Benleo Disgusting customer service. I’ve had many issues with then. Financial Ombudsman Service have always helped, but now they’ve changed regulators, who are almost as bad as VM. Virgin Media just hiding behind a great product.
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Daniel Beach (@danielcbeach) reported@TonyDabell @mark_wootten @virginmedia After 24 years, I finally left Virgin Media for CommunityFibre a few weeks ago. £53 down to £21 p/m, and double the speed.
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Bradley Archer (@archer_bra73029) reported@Benleo @virginmedia Mate they are scum and they just want your money. Always having problems because they are thick as ****
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FootballCricketMad (@fcmad1960) reported@virginmedia Hi there, my problems are still unresolved and even your "Resolutions" team is blanking me. I need confirmation that we're at the end of the road so I can go to the regulator. How can I get this pls?
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John Parsons (@snipsy1) reported@virginmedia @simplynorwegian @virginmedia You should be sorry and not just to this unfortunate customer but to ALL your unfortunate customers when needing non existent customer care 😡
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Steve Hard (@PercivalPeabody) reported@Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.
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D (@idczn) reportedSince this day AppStore asks me for password every time I want to get any app and i coild swaer- its like- another App store site is opening. But Apple explains: all is good. I don't think so. If Apple cannot help, police doesn't care,Virgin media couldn't get anything: is there anyone in this world who knows what ******** is on? Or gypsy hacker is the cyber-master of the whole world?
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported@virginmedia Hi my contract is ending soon can anyone help me get a better price ?
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UAVHive (@UAVHive) reported@Benleo I have worked in telecoms customer service so can vouch for Virgin Media being (in my view) the worst in the industry. They billed me twice for a single month & made me pay for equipment I'd already returned. I was overjoyed to cancel.