Virgin Media Outage Report in Bermondsey, Greater London, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, Orpington, Poplar, Ilford, City of London, Hackney, Hammersmith, Wembley, Camden Town, Barking, City of Westminster, Newham, and Enfield Town.

City	Problem Type	Report Time
London	Internet	40 minutes ago
London	Internet	1 hour ago
Croydon	Total Blackout	2 hours ago
Southwark	E-mail	4 hours ago
London	Phone	5 hours ago
London	Internet	5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Mark Britnell (@markbritnell) reported 36 seconds ago from Richmond, England

  @virginmedia I have. How do you expect me to work today & tomorrow if the engineer can only come on Tuesday evening? And why doesn’t your customer service centre pick up the calls? I spent about 3 hours yesterday trying to self-diagnose the problem and waiting for someone to pick up the phone

• 
  Sara Hill (@sarahill42) reported 7 minutes ago from Tottenham, England

  @virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly

• 
  Tori (@totti369) reported 7 minutes ago from Wandsworth, England

  @virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?

• 
  Ola Agbaimoni (@OlaAgbaimoni) reported 10 minutes ago from London, England

  @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

• 
  Ivan Georgiev ♠️ (@ivang21022) reported 12 minutes ago from Lambeth, England

  @virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?

• 
  Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported 21 minutes ago from London, England

  @virginmedia have an error code (C130) and not getting a signal, what does this mean?

• 
  Mr T (@onemistert) reported 25 minutes ago from London, England

  @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

• 
  Dr David Hardman (@RumblesOfSteel) reported 28 minutes ago from Stratford, England

  @virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?

• 
  SZA’s Pommel Horse (@SeifAbdelSalam) reported 30 minutes ago from Hackney, England

  Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess

• 
  Paul Fish RN (@Fish_pw) reported 33 minutes ago from Harrow Weald, England

  @virginmedia I have now been trying to speak to someone about broken broadband for 2 weeks. Calls to call centre that don’t get answered, your automated text service which says they will be back in 24hrs and never do. What exactly do I have to do to speak to someone.

• 
  Guy F (@askgeez) reported 34 minutes ago from Loughton, England

  Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

• 
  raymond Barker (@RaymondBarker4) reported 34 minutes ago from Camberwell, England

  @virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?

• 
  Jen Hayward (@Jenoir77) reported 35 minutes ago from Croydon, England

  @virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.

• 
  Paul Andrews (@paulaphoto1) reported 40 minutes ago from Walthamstow, England

  @virginmedia - no internet for over an hour. Can’t speak to anyone. Downloaded an app that was useless. No support whatsoever apart from turn it off and on 👎🏻

• 
  Mark Britnell (@markbritnell) reported 40 minutes ago from Richmond, England

  @virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?

• 
  𝒏𝒊𝒍𝒆𝒔𝒉 (@nilesh14) reported 42 minutes ago from Richmond, England

  Is @virginmedia internet down in Barnes area?

• 
  Mark Britnell (@markbritnell) reported 44 minutes ago from Richmond, England

  @virginmedia As I said yesterday, all internet, TV and media down. Called you twice for over an hour and a half yesterday but no reply. Terrible service. Have work to do! Booked engineer but they can’t come until Tuesday evening. Can you call me?

• 
  🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported 48 minutes ago from Walthamstow, England

  @HooiWanV @virginmedia It's ridiculous isn't it? They even admitted they were having issues BC they are currently wfh and we were like YES that's why we're trying to resolve this for ourselves!!! The level of disconnect is off the charts 😡 thank u for the name tip!!

• 
  Jack Reed (@jackreed08) reported 51 minutes ago from Bromley, England

  @virginmedia my TiVo box has broken how can I get this replaced?

• 
  John lumb (@Johnlumb67) reported 55 minutes ago from Richmond, England

  @virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanna Jagiełło ❤🇺🇦 (@JoJagiello) reported 7 minutes ago

  @virginmedia Hi, I nedd some help please in logging into my account. It refuses to let me login, change password etc... has done so for months but I need to raise an issue now. Thanks

• 
  trev (@tfd1977) reported 7 minutes ago

  @virginmedia yet again broadband down….time to cancel direct debit no point paying you if you can’t provide the service

• 
  Manc-Lassie (@iwasbornin66) reported 9 minutes ago

  @virginmedia As always WN2 internet connection is shocking yet you keep advertising superfast I don't think so it's been terrible for months

• 
  Ben (@bwood567) reported 11 minutes ago

  @virginmedia Can you confirm this is still the fix time and date as it’s still awful

• 
  Nadeem (@Nadeem74159629) reported 11 minutes ago

  @virginmedia what a dog **** internet provider u r I got bloody dc again Wtf is going on with this stupid internet worked fine for good few hrs then decide to dc now I will be emailing ur stupid Ceo and Ofcom because u r the worse stupid retarded internet provider

• 
  🤔😱🤬 (@Go_on_guess_who) reported 14 minutes ago

  @virginmedia Having spent around 3 hours before I got my issues (I believed at the time, instead I've been put on a higher charge for a reduced service) sorted I've now been 'on hold' since 11am this morning & had my mobile service (seemingly?) threatened 😱 What is going on? 🤔

• 
  Ian Watters (@lvngbth) reported 15 minutes ago

  It looks like Twitter is still up, despite the start of the FIFA World Cup, but @virginmedia chose the start of the second half of the opening game to have a fault that means I don't have any TV or broadband. Status page claims someone on site to fix it; text says on the way.

• 
  United82 (@GuitarH1982) reported 19 minutes ago

  @virginmedia Intermittent fault when I check this. Have to wait a full week for an engineer. Not really good enough considering how much I pay for this service

• 
  Gift of Food (@RagaaFakhouri) reported 25 minutes ago

  @virginmedia Network asset management team will call me within 48 hrs but frustrating as I have been calling for the past two weeks!

• 
  🤔😱🤬 (@Go_on_guess_who) reported 28 minutes ago

  @virginmedia The other day I spent about 3 hrs to get my issues sorted (or so I believed at the time but I've been put on a higher charge for a reduced service) I've now been 'on hold' since 11am this morning & had my mobile service (seemingly?) threatened 😱 What is going on? 🤔