Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: City of London, London, Southwark, City of Westminster, Poplar, and Islington.

City	Problem Type	Report Time
City of London	Internet	2 hours ago
London	Internet	9 hours ago
London	TV	9 hours ago
Southwark	Internet	13 hours ago
London	Total Blackout	13 hours ago
London	Total Blackout	14 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Christine Allado (@ChristineAllado) reported 4 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  Rhys (@_RhysThorne) reported 7 minutes ago from London, England

  @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

• 
  Helen Pinkers (@Barchetta66) reported 8 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Millwall halfwayline (@millwalljdb) reported 17 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Tomasz Rykała (@tomaszrykala) reported 18 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 19 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Christine Allado (@ChristineAllado) reported 20 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

• 
  mark (@PieFaceMark) reported 23 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  royal 🌈 (@elthampalacegay) reported 24 minutes ago from London, England

  @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

• 
  Adam Farnsworth (@farnsworth_adam) reported 24 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Mark Armstrong (@markatpt) reported 29 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported 32 minutes ago from London, England

  @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

• 
  Declan Higgins ☘ (@declan1968) reported 34 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Shah 🦅 (@shah4569) reported 39 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Matrim Red Hand (@tripodmatt) reported 42 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 50 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Mitzy (@mihaialaci) reported 53 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Francisco Soler (Jr) (@jrseloto) reported 58 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Khaled Miah (@Khaled_Miah1) reported 58 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  kevin richardson (@kevinri00714924) reported 59 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlotte 🦄🧚‍♀️ (@char_bone) reported 1 minute ago

  @DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.

• 
  Alexander Stone (@maqa40939179091) reported 4 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  ORIGINAL GOONER JOHN (@1947originalgo1) reported 5 minutes ago

  @virginmedia @Trebor0501 It's absolute rubbish this stupid new box, it deletes your shows by mistake, error code keeps coming up while trying to record, and when you ring up you get someone from India who wants to know the ins and outs of Jacks arse, Grrrrr.

• 
  TheModSmith (@TheModSmithYT) reported 11 minutes ago

  My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

• 
  Man in Black 2125 (@In2125) reported 13 minutes ago

  @virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming

• 
  Rorschach Slays🇸🇮🇪🇺🇬🇧 (@RorschachSlays) reported 16 minutes ago

  @RETeacher11 @virginmedia Switch to CityFibre, if you can. I finally got rid of VM after 15 years of bullshit. Price increases, shocking customer service, appalling tech support. Been with CF for 2 years now. I don't even have a reason to contact them - rock-solid and reliable 24/7.

• 
  Graeson Laitt (@Laitty) reported 17 minutes ago

  @virginmedia Thanks for the reply. The issue is that I have already followed the guidance in that article and have created filters and blocked senders in both Outlook and Virgin Media Webmail. The emails from the same domains continue to arrive despite those measures.

• 
  simon smythies (@SSmythies) reported 17 minutes ago

  @RyanHar03692827 @DAZNBoxing Ive just seen a lot of virgin media customers are having the same issue

• 
  Paul Evans (@Pau1Evan5) reported 20 minutes ago

  @IanFerguson10 @debbierowe1 @virginmedia Lots bad enough it going off but what makes it worse is no response or update from virgin media

• 
  Graeme Savage 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@graemehistory) reported 20 minutes ago

  Can anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?