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Virgin Media outages and service status in Bermondsey, England

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Full Outage Map
  • Virgin Media generated 17 outage signals in the last 24 hours around Bermondsey, including 17 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 25, 1:11 AM GMT+1.
  • 65% Internet (65%)
  • 19% Wi-fi (19%)
  • 9% Total Blackout (9%)
  • 4% E-mail (4%)
  • 2% TV (2%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of London, Poplar, Islington, City of Westminster, Westminster Abbey, and Tower Hamlets.

CityProblem TypeReport Time
London Internet 2 hours ago
London Wi-fi 2 hours ago
London Internet 5 hours ago
London Total Blackout 7 hours ago
London Internet 8 hours ago
London Internet 10 hours ago

Nearby cities with recent reports

London

88 recent signals

2 hours ago
City of London

5 recent signals

2 days ago
Southwark

3 recent signals

1 day ago
Poplar

3 recent signals

3 days ago
Islington

3 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • SandraS80775853
    Mary (@SandraS80775853) reported from London, England

    @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

  • BowTieMendoza
    VM (@BowTieMendoza) reported from Camberwell, England

    @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

  • donnorcean
    Connor Dean (@donnorcean) reported from London, England

    @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

  • A_D62
    antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

  • RogerHighfield
    Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

  • tlcko1882
    Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England

    @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

  • starmanuk
    Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

  • BancoDePapa
    グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

  • _Lewis_A
    Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

  • Mustxkim
    Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Poplar, England

    @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

  • ZJM_331
    CJ (@ZJM_331) reported from Islington, England

    @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

  • Nigelellway
    Nigel Ellway (@Nigelellway) reported from Camberwell, England

    @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

  • PIPPAaM
    Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

  • swami102
    Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • marianmartinart
    Marian Martin (@marianmartinart) reported from London, England

    @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • flop_flip60295
    Flip Flop (@flop_flip60295) reported

    @virginmedia getting 100mb a second on your gigabyte package and was told there was issues. Was escalated to the complaints team who advised nothing is wrong! Shocking customer service even when it was acknowledged its nowhere near what im paying for

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @status_is_down Yes, @virginmedia broadband is down for me currently. Been down nearly all day now

  • Witter10995102
    Witter (@Witter10995102) reported

    @indepdubnrth @Jklunden Yes Virgin media and newstalk just as bad

  • debbym
    Debs 😇 (@debbym) reported

    @virginmedia I have been a customer for over 20 years and been told today that my monthly bill will go from £141 to £213 when my current contract expires in May. I don’t know how you get away with such an increase for loyal customers. I shall NOT be renewing my contract 🤬

  • pri_janes
    P4J (@pri_janes) reported

    @virginmedia is there an issue in the TS15 area? How is one to doom scroll on TikTok efficiently with no internets?

  • saabturbocab
    russell elphick (@saabturbocab) reported

    @virginmedia The team were awful, offered£25 and you took £900 over 4 months. Shameful.

  • pepetideo
    CrankyGeek (@pepetideo) reported

    @virginmedia ok... here is some feedback. Fire the person that has thought aquirering new customers is more important than keeping the ones you got and rewarding them. Secondly fire the person that is handeling disconnections. They singlehandely made me a never again costumer. You could not pay me to return

  • Misterpinkcat
    mrpinkcat (@Misterpinkcat) reported

    @virginmedia @GlitteringAngel Katie shouldn't have to send you a DM, just treat loyalty with some respect and give people discounts the longer they stay with you instead of giving newbies better deals than long standing customers

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @robert_mackley @virginmedia Thanks for that. Need to do some serious thinking about whether to stay with @virginmedia at end of this contract as this experience has been very, very poor indeed. Communications have been awful (apart from one person that at least appeared to empathise). Been with them years

  • DecStaley24679
    Dec Staley (@DecStaley24679) reported

    I've been away this weekend. Come back to my @virginmedia television keep blanking out for periods of time.. is there a problem in the tameside area?