Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, Southwark, Islington, City of London, and City of Westminster.

City	Problem Type	Report Time
London	Internet	48 minutes ago
London	Wi-fi	9 hours ago
London	E-mail	12 hours ago
London	Wi-fi	13 hours ago
London	Internet	15 hours ago
Poplar	Internet	16 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Mitzy (@mihaialaci) reported 3 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 3 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  CJ (@ZJM_331) reported 7 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Rex (@Lozraus) reported 7 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Shah 🦅 (@shah4569) reported 10 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Rhymer Rigby (@rhymerrigby) reported 12 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Lloyd Child (@islingtonlloyd) reported 13 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Marian Martin (@marianmartinart) reported 13 minutes ago from London, England

  @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

• 
  Declan Higgins ☘ (@declan1968) reported 22 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 24 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  Steven Kraan (@drawing_daily) reported 25 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Adam H-Matthews (@AdamHMatthews) reported 26 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Mariachiara (@mariesnotcool) reported 29 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Roger Highfield (@RogerHighfield) reported 34 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  William (@willbassoumba) reported 35 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Jane Common (@JaneCommon) reported 39 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Christine Allado (@ChristineAllado) reported 40 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  #AshTag (@Ashley_Rhysss) reported 46 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Brenda (@joybrenda) reported 48 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Zahida (@zkhussain) reported 48 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Miles (@warleybaggie) reported 4 minutes ago

  @Lbriggs88 @virginmedia I had to watch small screen on my laptop. Prioritise this and get it sorted ASAP @virginmedia Really poor for the start of a season.

• 
  Dave NerdyGeek (@DT_NerdyGeek) reported 5 minutes ago

  It'd be good if @virginmedia treated a customer, who's been with them for over 15 years, like a customer who has been with them for over 15 years. I have had the same hub since 2016! I should not have to sign up to a £120 a month plan just to get an upgrade on 10 year old tech.

• 
  Howard Freeman (@rwfc236) reported 7 minutes ago

  @virginmedia as usual Virgin media lets me down when I need it. Trying to watch the West Ham game and am in an impossible loop as my passkey is not recognised, it doesn’t actually show how or why and then the link does nothing. Pathetic as usual what a waste of money

• 
  Catherine Jeffery (@cathypops2010) reported 8 minutes ago

  @floydy1983 @virginmedia It didn’t work last week either for the cup game. They’ve had a week to fix this issue

• 
  keets (@keetsstweets) reported 9 minutes ago

  virgin media wifi been down all effin day

• 
  Rachel (@sixtiesrachel) reported 12 minutes ago

  @virginmedia @saltyy_savage This isn't an isolated issue. It is happening to many people. What is going on? @MartinSLewis

• 
  Jackie (@jackieg1974) reported 15 minutes ago

  @virginmedia we only upgraded to the 360 box a few weeks ago and we now have an issue which means no WiFi and no Tv at all - and the message says it won’t be fixed until Monday!!! Totally unacceptable 🤬🤬

• 
  Amy (@amyparker273) reported 16 minutes ago

  @virginmedia please sort your wifi out!!!!! It’s been down for ages

• 
  Mike Dixon (@PnoTuna) reported 24 minutes ago

  @Crafty_General @debsb155 @virginmedia My dad has that issue too

• 
  Andy Owen (@R4g3Kw1t) reported 24 minutes ago

  So first match day of the new season and @virginmedia appears to be broken. No wifi to speak of...