Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 03/23/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of London, Hammersmith, Hackney, City of Westminster, Hampstead, Ilford, Croydon, Greater London, Camden Town, Borehamwood, Enfield Town, Stanmore and Wembley.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • tubbytel26 Neil Markell (@tubbytel26) reported from Bromley, England

    @virginmedia The picture begins to stutter and flicker. The tivo box also becomes very slow to respond to remote inputs. Our other tivo box is not affected. Thanks for replying

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @virginmedia Hi better late than never I suppose. Yes I gave both mine and hers (as alternative contact). Just assumed I’d be primary contact and her secondary. Wondered why I’d not been used that’s all

  • leonspight Leon Spight (@leonspight) reported from Richmond, England

    @virginmedia Hi there I switched over onto the 1gig broadband service 10 days ago however the service/speed is v slow. Right now it’s 40mb down and 6mb up. I’ve rebooted many times over the last week however service remains poor. What should I do?

  • fabparra fabiano (@fabparra) reported from Brentford, England

    @virginmedia Hey @virginmedia Here i go again Tks for the new hub, the same model as the old one. The HUB was delivered to me but no technician to check the problem and no signal yet. I didn’t have broadband for 4 days, then it came back for 1 and today off again.only. Sorry @LifeInKilburn

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    @virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Bromley, England

    .@virginmedia what’s the problem with your web site? Super slow and trying to check a house move but site is stuck and unresponsive

  • Transome77 Terry Ransome (@Transome77) reported from Ilford, England

    @virginmedia really disappointed now. Unable to watch on any devices! Can’t get through on phone, no help on line! Waited again! To change my devices still told I have reached maximum devices. Disgraceful service, you keep convincing me to stay but patience is very low now! HELP!

  • KBaitup Karen (@KBaitup) reported from Kingston upon Thames, England

    @virginmedia how can I get to talk to someone about an issue I have? Is there a link for online chat? When I call it says you are too busy and cuts me off?

  • andithompson Andi Thompson (@andithompson) reported from Bromley, England

    @virginmedia just been on hold for 30 minutes to cancel my service and got cut off by your IVR? Can you help me without me having to dial in again?

  • leonspight Leon Spight (@leonspight) reported from Richmond, England

    @virginmedia Yes I have and none are reported. I received a new router and 1gb service upgrade 10 days ago. Since then the speed has been so slow.

  • DanicaCharlotte Danica Corns (@DanicaCharlotte) reported from Camberwell, England

    @virginmedia I've had to put the phone down as I have a meeting. Will trying calling back.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @virginmedia Apologies do not resolve the problem.

  • Rashidfreed Rashid Iqbal ☔ (@Rashidfreed) reported from Kensington, England

    @Rhodri_H_Davies @virginmedia It's #virginontheridiculous that @virginmedia have had the same lame excuse for their 'temporary', nightmarish wait times on their 'helpline' for 12 months now Who else gets the dropped calls as soon as you mention a bad broadband connection? Were trying to #homeschool here!

  • mwantumba LEBOISNOIR (@mwantumba) reported from Wandsworth, England

    Been waiting 30 minutes on the phone for @virginmedia to pick up and still no one ! Not only their products are rubbish but their customer service is even worse ! Won’t recommend it AT ALL 😤😤😤😤😤

  • andithompson Andi Thompson (@andithompson) reported from Bromley, England

    @virginmedia And just to add, your virgin customer service won’t speak to him about it as they say he is no longer the account holder as his contract has been cancelled.

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia I’m trying to contact you but can never get through by telephone, what earth am I meant to do? Your customer service has gone to pot

  • Vinnyd82 Vinny Davidson (@Vinnyd82) reported from Kingston upon Thames, England

    @virginmedia Is there a particular issue with you call centre today? I have been cut off twice today, on hold for cumulative 3 hours, your instant messenger doesn’t respond and your text message service doesn’t reply. Is there anyway to actually get in touch

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @TheEmmaGoodwin @virginmedia I left this company after lockdown 1.0. It’s a pain getting a new service provider BUT it’s worth it in the end.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Lambeth, England

    @virginmedia My services were not the issue, your web site was the issue, I resorted to the chat function which was very slow and eventually sorted the issue I was trying to address. Sadly you don’t serve my new address

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @virginmedia This issue was chased on the 30th Nov 2020 (had to wait 45 days for the cheque) & then once again on 15th Jan 21, as cheque not received. Advised it would be posted in 14 days & still nothing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bashir971 biggy balboa (@bashir971) reported

    @virginmedia You could have done a lot better than you did.. The only reason I didn't cancel is bcos virgin broadband is better than my other options.. At the moment!

  • Dabooka Dabooka 🇺🇦 (@Dabooka) reported

    @virginmedia @callumshowells @joshsmithhosts I take it if Virgin are sponsoring the show we can expect delays in transmission, lipsync issues, digital artefacts and when we try and turn over you'll force us to continue watching as we signed up for 18 months?

  • PoojaAr32762875 Pooja Arora (@PoojaAr32762875) reported

    @virginmedia How soon someone is going to get back to me? You guys never come back!!

  • pxzpazpxz p a z (@pxzpazpxz) reported

    @virginmedia can you at least tell me which buttons to press to get to a human that can cancel my account? 🫠 or offer me a live chat? you do that for hearing customers all the time I’ve seen your replies to ppl

  • ClaireKavanag19 Claire Kavanagh (@ClaireKavanag19) reported

    @virginmedia your chat function on line is not working! Click on "chat" and does absolutely nothing!

  • christinerimmer CLR (@christinerimmer) reported

    @virginmedia I've just stayed on hold to speak to you then I got hung up on when your rep tried to transfer me to installation department, can you help me on here please

  • MohRan9 Moh randera (@MohRan9) reported

    Another day and another outage @virginmedia. Substandard recycled sh3 classed as "new".Going through the whole we are running our tests thing everyday yet no solutions offered.Not sure what I'm paying for,time for @BT or @CityFibre.no service=breach of cntrct

  • theRealRayThomp Silverfinger (@theRealRayThomp) reported

    @DebbyHallett_LD @SueSuezep @virginmedia I ran an online connectivity test with Virgin Media recently and it picked up a fault. I was able to book an engineer visit at a time suitable for me and he put in a brand new router for me. My only issue with Virgin is the monthly cost, but it does cover very fast broadband.

  • PromisesRust Promises Rust (@PromisesRust) reported

    @virginmedia I have a signed notice letter. I tried to courier it to you, but your partial address prevented this. As a good customer, I therefore asked for a full address. You refused. I offered to email or dm it. You refused. Account holder tried whatsapp too- 5 hours call terminated.

  • GhisJolly G (@GhisJolly) reported

    @virginmedia I can't as my landline which would be free to call from, as I pay for the ability to call such a number, is not working!!!!! As I have no wifi connection.