Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bexleyheath, London, Ilford, City of Westminster, Islington, Hackney, Sutton, Harringay, Southwark, Croydon, Romford, Paddington, Poplar, Barnet and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
TV | |
| Wembley |
Internet | |
| Bexleyheath |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Mr Havoc techie Voiding warranties since 1990
(@HavocTechie) reported
from
Loughton, England
@virginmedia 241 High Rd, Loughton IG10 1AD. If your team are doing anything why is there never a update or any chasing on these cabinets. As a Virgin media customer if I phone your auto system it gives a ref and no way to check
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H‼️
(@bigH_7) reported
from
Wandsworth, England
@virginmedia so when we give our 30 day cancellation notice because of your shitty service you decide to cut the internet out every few hours you ******* chuths
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Sue Gower MBE
(@SueGMBE) reported
from
Crayford, England
@NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...
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Brenda Franco
(@joybrenda) reported
from
Stratford, England
@virginmedia , how can some One be removed from your mailing list, as they keep getting mail shots, but have no wish to be a virgin cus tomer, and find these letters irritating. Thanking you In anticipation of your help in this matter.
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia @KalaHamilton18 It's still down..
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia We are struggling to talk to your teams on the phone @virginmedia to discuss our refund for our 4 day loss of service. Getting fed up with this.
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Heather Bower
(@Hebsie) reported
from
Camden Town, England
@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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TF
(@thegaffaa) reported
from
Ilford, England
Don't get @virginmedia broadband. Its pants and continually down. Been on hold now for 33 minutes... #terrible
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Brian
(@BrianBr48598668) reported
from
Camberwell, England
Virgin media are so shit
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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TF
(@thegaffaa) reported
from
Ilford, England
@justinw03816934 @virginmedia Held on for 33 minutes to be told they need to transfer me to another person. They are just leading their customers on. @virginmedia are awful...
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.
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David Clark
(@DavidClark38) reported
from
Richmond, England
Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.
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Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
@PhilippaNewis @virginmedia I think the so-called compensation offer is inadequate and the process to secure it is appalling too. @VirginMediaCorp CEO is about to receive a letter from me where this very point is raised, along with a number of other issues relating to the outage.
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia Not only do I have TV issues also my internet keeps dropping out! And yes re booting it does sort it out but rather annoying clambering behind the TV all the time 🤬
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia I only use wifi and that's bad.
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TF
(@thegaffaa) reported
from
Ilford, England
@KalaHamilton18 @virginmedia They are a really bad company all round.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A
(@AIiFSA) reported
@virginmedia fix my internet pleasaseeeeee
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isaac
(@isaacisfresh) reported
@Lloydy_2020 @skytv @virginmedia I was hoping you might be able to help me. I don’t know if you are a sky broadband subscriber but my son is a big call of duty fanatic and sky broadband is giving codes to their subscribers for a player skin. It’s free of charge on your Account.
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Chris*
(@babyhagrid) reported
So for the third time in a month @virginmedia Internet has gone down in deepest darkest Surrey. Any chance of some cash off our bill for the inconvenience considering we’ve had year on year increases?
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Dónal Ó Maskface
(@SirBronOfTheKop) reported
@babyhagrid @virginmedia Recall your last 3 direct debits and then ask to be billed with a correct for service not received. If they threaten to cut you off, cancel your direct debit and change providers. **** em!
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Bianca Joseph
(@bianca_joseph) reported
@virginmedia Now again in the AM - what is going on with your service?
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Bethan Moore
(@Bethan_Kate) reported
@Phoebe_A_Morgan @virginmedia Omg I had this exact problem last year. They had Watermelon Sugar as their hold music 😩 and I must have listened to it 100 times between being transferred & constantly cut off. Also cost me a fortune in phone bills but I couldn’t be bothered to call back to complain. Good luck!
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Lewis Brown
(@lewispbrown) reported
@virginmedia are there reported issues in Bolton? BL5 area? Very poor internet. Please advise.
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Biomarvel
(@biomarvel) reported
@wobblyredman @virginmedia That over wireless? I have issues on wireless all the time! Wired is fine though.
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Vicky
(@victoriamills95) reported
@virginmedia I have arranged work calls for the 29th, the day after it was getting installed. I am now going to have cancel. Absolutely shocking communication and customer service😡 Considering going to Sky.
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Gerry Dewar
(@gmd0772) reported
@GarethSurgey @virginmedia I pay for the M350 service but my broadband speeds recently have been shocking. Less than 10Mbps at points. Virgin media broadband is poor.