Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, Tower Hamlets, Ealing, Ilford, Walthamstow, East Ham, Fulham, Streatham, Newham, Croydon, Blackheath, Paddington, Enfield Town and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Wembley |
Total Blackout | |
| Tower Hamlets |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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James -Murdered on the- Moore(s)
(@TrashPandaJames) reported
from
Loughton, England
@virginmedia As this was thankfully the first issue I have had the website shouldnt have been cached, nor was there any autocompleting numbers in there. But sure should this happen again I will.
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia answer your damn phone
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Paul Vivash
(@paulvivash) reported
from
Lambeth, England
@virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots
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Wasim Akram
(@ZoSo365) reported
from
Barnet, England
@virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.
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vicky
(@vickyatwork) reported
from
Croydon, England
Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining
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Tony Wiseman
(@tonywiseman1976) reported
from
Romford, England
@virginmedia Do you intend to issue my refund or penny pinch?
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia how long is tv and broadband going to be down today in the Kensington area?
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Merrell-Ann Bradnock
(@trousseaudiary) reported
from
Romford, England
@virginmedia is the internet down in the RM3 area?
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia once again broadband down. Working from home, when will it be up and running again?
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.
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Gaz the Red
(@redgm99) reported
from
East Ham, England
Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠
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Morris the Cat.
(@contact400) reported
from
Romford, England
@virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky
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Robin Pritchard
(@robinpr71) reported
from
Lambeth, England
So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Well you said u only get compensation 4 certain things however for almost 3 weeks now the internet I rely on for nearly everything is slow &cuts out my neighbours the same . I have missed on line interviews , zoom meetings , unable to do some coursework & u guys say oh well ...
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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Gerasimos Klaoudatos
(@Makis39277470) reported
from
Richmond, England
Thank you @virginmedia for the worst service ever. We have been suffering from no broadband all day today while our work depends on this. It has been horrible for many days now. You do not answer phones or messages through your app. Is this what your customers deserve???
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Marsh
(@OooitstheMarsh) reported
@Under10sFH @virginmedia Make sure you report them to OFCOM and raise a complaint via the web form. Their customers services are the worst I have ever come across.
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Karen Slatrt
(@Kaazza14) reported
@virginmedia Yet another day with no broadband or TV service & not a single update from faults or cust service 😡. Left high & dry at Xmas. Worst decision ever to move to Virgin Media !!!
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Tech N food
(@PeterHarar) reported
@virginmedia Why should I be in contract as it’s virginmedia fault I demand Amy full refund and disconnection of my service without any penalty..
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Pete Littlewood
(@prlittlewood) reported
@virginmedia and yet again broadband in my area is down (second day running). Am I out of contract yet? Trying to work here...
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David Rowlands
(@rowlandrat) reported
@virginmedia If I stopped payment you would be first to be in contact!! But now I am recording the times it goes down so I can go to the ombudsman as its the worse broadband I have ever had.
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superjeans 🦉
(@superjeans) reported
@virginmedia …. and you failed to pay me the early disconnection fee for my old provider as agreed. I had to chase that multiple times too. Your customer service and experience is just really really poor all round
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fReDurICh fONtaInE
(@fReDurIChFOnTaI) reported
@virginmedia I've already had a bs response with no acknowledgement of any of the issues I raised
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David GoEast
(@David_4320) reported
@virginmedia Tbh this is old history as it happened a couple of years ago & I've been round the houses with Virgin Media about it. You took no responsibility & emails couldn't be retrieved. I was a customer of yours for over 20 years. Let's put it this way: I won't ever be a customer again.
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🇬🇧 Eddie 🇬🇧
(@articeddie) reported
@virginmedia @dominicpybus You should be dealing with this @virginmedia not the poor bloody customer of yours, yodel are YOUR courier
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superjeans 🦉
(@superjeans) reported
@virginmedia Engineer came out, agreed there was a problem with overhead cable location and said someone would come and fix it. You never contacted me again. I chased three times and in the end we had to book a repeat visit in mid Jan just to look at it again.