Virgin Media Outage Report in Bermondsey, Greater London, England
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The latest reports from users having issues in Bermondsey come from postal codes SE16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Bermondsey, Harringay, Fulham, Paddington, Finchley, Croydon, Borehamwood, Ilford, Wembley, Walthamstow, Streatham, City of Westminster and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ealing |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Harringay |
||
| Fulham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia It doesn’t for me. Virgin has build a wall of impenetrable bots and automised systems that makes any communication impossible.well done of not making any attempt to help your customers. This is such an arrogant attitude
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia I did call. One chap was very helpful and referred the poor broadband service and a faulty landline for two years to @Ofcom and the latter chap was not very helpful. Would you stay and have your monthly fee go from £28.50 to £49.50?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Hello anyone there? Could you please reply to my last message? As my landline is not working and there is no email support it seems Twitter is the only other way to get hold of Virgin Media. Please advice how to get hold of customer services not 0345 as too expensive
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Annie Lou
(@AnnieLouLDN) reported
from
Tottenham, England
@virginmedia Spoke to someone in customer service and hopefully your IT dept will resolve the app issues .... but you still haven’t replied to this tweet AND my internet connection is atrocious. So glad I’m teaching online .... not 😩😠
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Chris S
(@CMS200) reported
from
London, England
@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
Dear @virginmedia since you refuse to pick up your phones and there is no way to contact you I wish to cancel my broadband contract on march 05th. Please do not renew it.
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Jemma Crow
(@jemmacrow) reported
from
Poplar, England
@virginmedia still had no response to why my internet is so shockingly bad. Not great when trying to work from home...
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Sunny Deo
(@sunnydeo) reported
from
Enfield Lock, England
@virginmedia you have one hour to respond with a solution. 5 - hours spent on call centres 3 - failed outdoor pre-installations. 2 - failed indoor wifi installations. 1st - time customer. This how you treat customers? No solution today, fine, I’ll go with @skytv
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Can I please DM you on this issue?
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Estelle Levacher
(@Goldenlocks) reported
from
Richmond, England
@virginmedia hello, we are unhappy with our broadband. It’s bad as my husband and I are both WFH and my Teams calls are regularly interrupted. We have the highest broadband package available and pay over £100 a month so it’s clearly unacceptable. Please send an engineer ASAP!
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing
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Annie Lou
(@AnnieLouLDN) reported
from
Tottenham, England
@virginmedia I want to use your app, I really do but I can’t create an account as my acc no (as found on top right of my paper bill) is only 8 digits. And not the 9 you require. Why is using your service so difficult? And my internet connection so rubbish? PS. I can count!
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Still no reply from any of your online contacts - unacceptable customer service
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.
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🏀Little Apple🍎Miri
(@MirinaFaria) reported
from
Bromley, England
Can’t wait till I get to cancel my @virginmedia contract and move to BT. I mean selling me 200Mb internet and not even delivering an average of 10Mb is not cool right! I mean imagine all the people that pay for the same service but don’t know how to measure it!? Right!
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.
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🏀Little Apple🍎Miri
(@MirinaFaria) reported
from
Bromley, England
Wouldn’t it be nice if @virginmedia actually delivered the service they get paid for!? And when you called to talk to them they actually answer or when you go on the offered live chat you’d get a person and not a robot!? Yeah me too. #worstservice #virginmedia
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning
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matt 🇮🇳
(@vorny_twts) reported
from
Merton, England
This zoom call keeps crashing **** off @virginmedia
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Daniel Emery
(@DemeryUK) reported
from
Richmond, England
@browntoby @virginmedia My wife works at a well known provider. The biggest discounts are available from ‘retentions’ i.e tell them you want to cancel and you can sometimes get over 1/3 off your bill.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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life is short, do what makes you happy
(@wallywooly) reported
@virginmedia Last night when it went off I couldn't get online to check any local issues
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Coralie Fox
(@Finkk_) reported
If anyone if thinking of joining @virginmedia DON’T. I’ve tried to cancel about 5 times in the last 7-8 months and they won’t let me. While charging me double what my contact price was!
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Tom Bryan
(@TomBryan_3) reported
@virginmedia Thankfully, after weeks of trying, we’ve managed to resolve. I’ll still be logging a complaint for your (lack of) customer service
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Coralie Fox
(@Finkk_) reported
@virginmedia No because I have a job and I’m not giving you any more of my time. You can contact me via email but ONLY if it’s to cancel my contact (if I still haven’t been able to and it’s likely) and offer me decent compensation because you are ruining my life
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Jasmine the European Cat
(@JeanneBartram) reported
@virginmedia You are not providing a land line you are providing a digital line. It will fail if there is a power cut. You are no longer charged for landline rental but you continue to pass on the costs for the landline rental to me & are substituting it for a product I have no use for
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Tom Bryan
(@TomBryan_3) reported
@virginmedia Told you you hadn’t reviewed correctly. Yes, my FIL is a current customer, something else that was stated previously
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Iain Craw
(@dabbercraw69) reported
@virginmedia Yes the operator said it would help the poor speeds I was receiving
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Sarah Teale
(@SarahEmilyTeale) reported
@virginmedia OFC I’ve tried calling it kicked me out bcos you already know about the problems ?? Apaz ??
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⚽⚽ L E E ⚽⚽
(@_Fletch__) reported
@Albionwestand @virginmedia Shocking mate I called up @virginmedia and they said I can reduce bill by £60 without losing any channels 3 days later all the kids channels go! Very poor company
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Miffy B 🇪🇺
(@miffybarker) reported
@virginmedia No, it’s no where near the router. The connection isn’t the problem, it seems to be itv authentication