Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hampstead, Fulham, Greater London, Hackney, London, Croydon, City of Westminster, Southwark, Poplar, Chingford, Wandsworth, Harringay, Romford, Newham and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Wi-fi | |
| Fulham |
Total Blackout | |
| Greater London |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Claire Coast-Smith
(@clairecs1) reported
from
Kingston upon Thames, England
@virginmedia Thanks for replying so quickly. Finger crossed you can fix it sooner than later. Not necessarily for me (though that wld be nice) but for people who really need phones & computers to work. Using mobile WiFi at moment.
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Chris Scoffield
(@chrisscoff) reported
from
Merton, England
@Caryl_G2 @virginmedia Status page has the fix eta now at Midnight tonight - it was 13:55 a short time ago. Very unhappy.
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ian donald
(@iandonald71) reported
from
Richmond, England
@virginmedia yet again the service in the Tw12 postcode area has completely failed phone broadband and Tv. Would be nice to have just 1 month of trouble free service
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Lisa Hulme
(@lisa_hulme) reported
from
Richmond, England
@virginmedia no internet since 9.30am in TW11. Your website says fix will be 4pm TOMORROW. Can’t get to work -#SWTrainstrike, can’t work from home.
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DJ
(@davidjoneshome) reported
from
Kingston upon Thames, England
@virginmedia Oh yes, full outage since around 10:00am. All services. Registered the fault, with the resolution estimate just back from 13:35 to 00:00 tomorrow.
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Denise Tomlinson
(@DustySubstances) reported
from
Richmond, England
@virginmedia It says hopes to be fixed by 4pm which I assume means 4pm tomorrow (confirms outage for tv, broadband and phone)
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@Boncaii_ @virginmedia My Internet is working but my tv service is down and has been since this morning. I've been told it should be back by midnight...pathetic So I got to sit in pure silence tonight whilst this is fixed! Merry f**king Christmas
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Mark
(@markwarne) reported
from
Kingston upon Thames, England
Probably finding it funnier than I should, but our @virginmedia is down until at least 16:00 tomorrow. My teens seem to have no idea what to do without WiFi. 🤣🤣
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matt coyde
(@CoydeMatt) reported
from
Kingston upon Thames, England
@virginmedia Would love to but it’s a bit difficult when none of your Virgin Media Services work....again......3rd or 4th outage this month!!!
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Sophie Hardie 🦄👸
(@sophsophbling) reported
from
Kingston upon Thames, England
@virginmedia no service until 4pm tomorrow!!! I have two small children who are climbing the walls and it’s raining outside!!! Old fashioned board games it is #oldentimes #darkages
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia my Internet is working but my tv service is down and has been since this morning. I've been told it should be back by midnight...pathetic So I got to sit in pure silence tonight whilst this is fixed! Merry f**king Christmas
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Michael Patricios
(@mpatric) reported
from
Merton, England
@virginmedia no internet or TV since 9:30am, try phoning 150 get “sorry all lines are busy, please phone later”. Shocking customer service
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia My broadband is working it's the TV service that is not working and apparently wont be till midnight! I got an evening of silence ahead of me
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Charlotte Tansey
(@CharlotteMossUK) reported
from
Camden Town, England
@virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@jonslinn @virginmedia TW11. Nothing . All down
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Claire Coast-Smith
(@clairecs1) reported
from
Kingston upon Thames, England
@SW_Help @RMTunion btw, was due to work at home part of tomorrow because of ongoing #swrstrike but cos of @virginmedia’s ineptitude fixing cable fault, no WiFi , so I can’t. I’ll need to use @SW_Railway terrible strike replacemen trains!. You All owe me compensation I think!
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@JohnGaylor @virginmedia You couldn't make this shit up
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Hardik Shah
(@HardikVishna) reported
from
Richmond, England
@virginmedia phone line still not working, no response to my complaint to the ceo & customer service couldn’t book a technician, system issues. Will be leaving you.
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Denise Tomlinson
(@DustySubstances) reported
from
Richmond, England
I do know people have worse problems but not having internet, mobile phone signal or home phone working is proving a nightmare. #virginmedia and explaining to a 2 yr old why he can’t watch Andy’s Prehistoric Adventures and Hey Duggee isn’t much fun either @CBeebiesHQ
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@DBUk11 @virginmedia They are not paying anything on compensation. I am waiting for tomorrow if tomorrow not sorted out my broadband I will cancel Mr contract.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Freeman 🤷🏻♂️
(@bradfreeman123) reported
@virginmedia I’ve done this and the issue appears to be resolved for now
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Bladesrallyteam
(@bladesrallyteam) reported
@pompeyhedge @immjunn @virginmedia You will get no help from them I have tried and they tried to Blackmail me into signing up to a new 18 month contract at a higher price than Black Friday Offer I have recorded the conversation and sent to Martin Lewis hope he uses it cancelled my service
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The Grim Tweeter
(@stoddy89) reported
@virginmedia The problem has been solved but my issue with VM hasn't. I'll be taking this matter further. Seriously, you were prepared to leave my family with no heating or Internet for work and Uni lessons in a Lockdown. Unbelievable.
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shaunLUFC-fan
(@sallison1502) reported
@virginmedia 55mins on the phone trying to sort out my new contract with you. Trying to force a sim card on me to get my discounts for been a loyal customer for 19 years. Then put the phone down on me. No call back. Its time leave I think
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The Grim Tweeter
(@stoddy89) reported
@virginmedia The Customer service is absolutely diabolical and rude. Jess seems to think she knows everything about everything, including Court procedures. With her knowledge of the legal system and heating company practices she's wasted at VM.
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Clair Picknell
(@MrsP1004) reported
@virginmedia I've been trying the later number for 9 weeks! Can't use 151 as I have no phoneline! I'll be escalating my complaint with Ofcom tomorrow, I've spent 10 hours this weekend trying to get answers! Enough is enough
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Iain Walker
(@Iain_Walker1) reported
@SkyHelpTeam - I am an existing customer who wants to remain with sky. can I make use of the black Friday deals or do I need to switch to virgin media?
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Tony Dyson
(@tony_dyson_) reported
@virginmedia Engineer required. No contact since Friday. Suspect it’ll get left until Monday. This is NOT a house issue. It’s more widespread as last time engineer came he said it was prevalent in the area.
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Pete
(@SP33D_DEMON_) reported
@virginmedia my Internet has been ridiculously slow for about a week now. What is going on. B36 area
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Energy Bender
(@Karl_Widda_K) reported
@virginmedia Still bad, randomly disconnects when it wants, poor stability, just poor overall