Virgin Media outages and service status in Bermondsey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 48 outage signals in the last 24 hours around Bermondsey, including 47 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 26, 9:55 PM GMT+1.
- Internet (58%)
- Wi-fi (16%)
- TV (13%)
- Total Blackout (9%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, City of London, City of Westminster, Southwark, Poplar, Westminster Abbey, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 30 minutes ago |
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Internet | 44 minutes ago |
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Internet | 1 hour ago |
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Internet | 1 hour ago |
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Wi-fi | 2 hours ago |
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Internet | 2 hours ago |
Nearby cities with recent reports
177 recent signals
12 recent signals
10 recent signals
5 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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Brenda (@joybrenda) reported from London, England@skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandOops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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Shah 🦅 (@shah4569) reported from London, England@virginmedia bring back customer service to the UK. Philippines is a joke!
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seiferxin (@seiferxin1) reported from London, England@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England@thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.
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Connor Dean (@donnorcean) reported from London, England@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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Mary (@SandraS80775853) reported from London, England@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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marksonofjohn (@marksonofjohn) reported from Camberwell, England@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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Swami (@swami102) reported from City of London, England@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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Mark Armstrong (@markatpt) reported from London, England@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Adam Farnsworth (@farnsworth_adam) reported from London, England@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Pippa Moss (@PIPPAaM) reported from London, England@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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royal 🌈 (@elthampalacegay) reported from London, EnglandCan you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
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Christine Allado (@ChristineAllado) reported from London, England@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Beals (@SimonBeals2) reported@virginmedia please can you tell me why your boxing pay per view never works properly please? No such issues with Sky pay per view.
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Karl 🇬🇧🏳️🌈✡️ (@KarlCampbe11) reported@virginmedia Outage Said it was going to be fixed at 01.05 then 06.00 then 14.05 now last check was 18.05
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iBraderz (@iBraderz) reported@virginmedia Sort your service out now! Internet has been intermittent since the start of may with the fix date being delayed 4 different times. In the last like hour there have been around 5 outages with disconnects lasting several minutes. This is completely unacceptable.
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RaRa ☆ 瑠ん夜 (@mechacat) reported@virginmedia Hi, I have had patchy internet all day yesterday and now today it is completely down. SW16 area. What is happening?
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simon parkinson (@parky1021) reported@JShine06 @virginmedia Unfortunately your not the only one with issues I can’t believe how downhill they have gone
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. (@Afcgunner_1886) reportedVirgin media genuinely might be the worst company out there,want to watch footy at 4pm and their box is down,what a joke @virginmedia
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Andy Nadin (@andytrainspot) reported@virginmedia My WiFi has gone down and has not worked probably because of outages I’ve lost money because off this problem any chance of a refund to my account
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Gordon Stewart (@gozzie83) reported@virginmedia my son just paid £15.99 to rent a film for 48 hours. Can I cancel that? 🫠😭
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DÏE BLUE BARON (@duke_olaf) reported@virginmedia You’re charging me £52 a month and I can’t use my service absolute criminals
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DÏE BLUE BARON (@duke_olaf) reported@virginmedia My router has had a red light on it since 11am how are you going to fix it?