Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Islington, Harringay, London, Croydon, Hackney, Bexleyheath, Romford, Paddington, Poplar, Barnet, Ilford, City of Westminster, Newham and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Total Blackout | |
| Islington |
Wi-fi | |
| Harringay |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Ezzy Elliott
(@ezzye) reported
from
Hackney, England
@hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…
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Steve Tran
(@Chihao) reported
from
Hammersmith, England
Yet again @virginmedia broadband and router is down. So is the website to check it. #useless.
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raymondphill
(@raymondphill) reported
from
Bromley, England
@virginmedia Connectivity on your network is woeful.
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Kat P
(@KateProudman) reported
from
Richmond, England
@PeterMilligan #Virginmedia are being terrible during #covid lockdown. Our business premises are temporarily closed. Water & electricity suppliers have reduced our bills, but Virginmedia still charging full amount for internet & phone we can’t use. Said min 90 days before they’d do anything!
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Trevor Boreland
(@BorelandTrevor) reported
from
Bromley, England
So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia
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Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage
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Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia
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Simon Woolley
(@simonewoolley) reported
from
Lambeth, England
@virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍
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Maria Ann Mole
(@MariaAnnMole1) reported
from
Kingston upon Thames, England
@virginmedia you tube is not loading. Seems like a lot of people are having this problem
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.
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Malcolm
(@MalcolmDGama04) reported
from
Croydon, England
@virginmedia Not one person at your technical help desk knows how to configure a router.
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now
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Terry Black
(@TerryDBlack) reported
from
Lambeth, England
Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..
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Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please @virginmedia fix your street cab NW3
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SG
(@Gooner_Stu1) reported
from
Camden Town, England
@virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy
(@LucyBirmingham8) reported
@virginmedia just spent the best part on an hour dancing through the game of 'we can't give you a better deal but let's try not to let you cancel'. Finally got put through to your cancellation team who disconnected me. I WANT TO LEAVE. Awful customer service. #customerservice
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devske5
(@devske5) reported
@virginmedia TV has just gone again - issue obviously not fixed
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Omar
(@coffee_techie) reported
@virginmedia Something I forgot, can the contact number be updated on the engineer appointment? We have no internet (which the engineer will fix) which means no landline, so phoning on that if there are any delays etc. won’t work.
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Sarah Didds☕️♡˚☆⋆ ⁺🎨
(@sarahbloomer) reported
Virgin media has been going off every night at the same time for hours but they keep saying there’s no problems in the area… Ok sure
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Aoife Reilly
(@aoifereilly94) reported
@virginmedia internet gone again. Hasn’t worked properly since the outage in Manchester last Thursday, yet I’m told all is meant to be working fine
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Jill D 💙 🅾️ -ve
(@mmaryJ) reported
@virginmedia I keep getting texts and emails from your about collecting equipment following cancellation of your service. The equipment has already been returned. How can I stop these messages? The options are to confirm a collection or give a new address.
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Liz Mair
(@LizMair) reported
@virginmedia what's going on with the Internet outage in EC1V9AX? When do you expect it to be resolved?
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Daniel Wiltshire
(@djwiltsh) reported
@virginmedia Nothing listed as a problem in the area (which I don't believe based on last time this happened). Check fails as it thinks the hub is disconnected (which is the whole problem!)
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devske5
(@devske5) reported
@virginmedia Scroll up - there were two local issues both supposed to be fixed last night. I’ll reboot the hub but need to go out now. I’ll check-in later if there is still a problem. Thanks.
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Daniel Wiltshire
(@djwiltsh) reported
@virginmedia So, this all seemed to be fixed by Aug 17th. Then I went on holiday, came back, and we have exactly the same issue. Nothing listed on the service status for the area, connection drops with a green flashing light between 23:00 and 23:30, will return at some point before lunchtime