Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Waltham Forest, Croydon, Ilford, Mitcham, Paddington, City of Westminster, Wembley, Fulham, Merton, Romford, City of London and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Waltham Forest |
||
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Amberjohill @virginmedia Same problem in sw5 . Good luck asking them for help ! They don’t care !
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia I have raised many complaints . I just had a reply by email in broken English weeks later. The reply made no sense. Three weeks on the faults continue @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@drewthescrew @richardbranson @virginmedia @Ofcom Agree. To be honest the even bigger issue is the literally thousands of people comparing about #virginmedia every hour on here to no avail.. They don’t care about customers ! @virginmedia
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@PaulGrayburn @30Sixteen @Coffers1981 @JayRudd4 @virginmedia I agree virgin broadband is better sky was ******* useless mate we got all sky sports and even bt sports with virgin and cheaper than sky and never had bt sports with sky 👍🏻
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Lashtbytashanna @virginmedia Agree . Same happened to me . A disgrace . Never experience such bad rude customer service in my life
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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Greyman (Gary A)
(@GaryAblett3) reported
from
Kingston upon Thames, England
@virginmedia No, the customer service team did not give me one. The complaint is on the system though and was confirmed today before the phone was put down on my face. The speed test was conducted with one device only.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Amerah_Ahmed @virginmedia They are a joke . For the past two weeks constant faults on tv and broadband in sw5. They do nothing . Non existent rude customer service . Time to leave
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@AnotherRunHQ @virginmedia Same in London sw5. They won’t even acknowledge the issue
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @TomalinHQ Without doubt they’re the worst provider and worst for customer service . They just could not care less
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@orientalsue @virginmedia This is a scam . Scammers and fraudsters are targeting (by dm) the literally tens of thousands of people who complain re #virginmedia’s appalling service and unreliable broadband / tv on here each hour @virginmedia @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Amerah_Ahmed @virginmedia @richardbranson Absolutely it’s just extraordinary . I pay them 70 quid a month to be Spoken to like dirt by someone who has no knowledge of all the problems and can’t construct a sentence . The most appalling service I have ever experienced . The problems in sw5 have gone on for weeks @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @SirJayKing I’ve had no tv or broadband for days in sw5 London . Dire customer service . You might as well talk to the wall
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia If you were sorry you’d fix the problems. They’ve gone on for weeks @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@reeshashasha @virginmedia My internet and tv is off more than it’s on ...as for their customer services you might as well talk to yourself
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
@virginmedia note...... it is not good customer service to disconnect the call simply because you are unable to answer some legitimate questions relating to your poor service. I made a move to you last month and have to say it is one of the worst decisions that I have made!
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
@edward_baran @virginmedia I am really horrified at their service..... I just can’t believe the way they speak to customers. I spoke to 3 different individuals who were so righteous. I understand you work for a big brand however that does not mean you can have a big ego....you are not @richardbranson
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@MAP_PM @virginmedia This is the norm. They never resolve any faults
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
Nor matter what the method of engagement may be with a customer. Never forget humanism & humility! You reached the levels of success because of ‘Once upon a time’ those values existed. Note to @virginmedia #MasterMinds #WednesdayThoughts #WednesdayWisdom #CustomerExperience
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Creation
(@TTindrum) reported
@virginmedia must be amongst the worst companies around for trying to stop people either getting a better deal or leaving the company. They are bad, bad, bad. I wouldn't be surprised if what they're doing is illegal.
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Daniel Pedrini
(@d_pedrini) reported
@alexdeutsch @virginmedia Then could be a problem with the cabinet you guys are connected to
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WEEZY
(@Weezy_IPD) reported
@virginmedia No i dont want to raise another complaint since i dont get anything back in the first place i will leave this matter here and continue on what i need to do
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Alex Deutsch
(@alexdeutsch) reported
@virginmedia No, there's nothing listed there now but there was this morning when I had a full service outage for the fourth time in a fortnight, just like my neighbour across the road. Virgin continue to do very little about it.
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Emily Simpkins
(@EmilyExplores1) reported
@virginmedia our WiFi speed hasn't exceeded 10mbps(for months) and the lowest upload speed has been is 0.43mbps, both myself and my letting agency have contacted you about this and neither of us were successful with your team. How do we go about finding some help for this please?
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o0oscottyo0o
(@o0oscottyo0o1) reported
@virginmedia I've been on the phone for 40mins. 2 transfers. And 30mins of waiting inbetween. I just want to cancel my account
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
@virginmedia why is Advanced Network Error Search still enabled when I have it turned off? Can you please remove it from my account ASAP please, I have sites I can give where you redirect litigate sites to your disabled service.
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Emily Simpkins
(@EmilyExplores1) reported
@virginmedia our WiFi speed hasn't exceeded 5mpbs (for months) and the lowest upload speed has been is 0.43mpbs, both myself and my letting agency have contacted you about this and neither of us were successful with your team. How do we go about finding some help for this please?
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sara jane
(@identiti28no2) reported
@virginmedia is the mobile network down for 4g in Cf327st mine is
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Marie Diligent
(@LesHappyFrogs) reported
@virginmedia Please forward my photo to the right department. I have spent the last 3 hours texting back and forth to the number 0044753 305 1809 and I have lost the will to live. Before hanging myself I will cancel my direct debit with Virgin Media, write negative reviews... and try to solve