Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Poplar, Islington, Southwark, City of Westminster, Westminster Abbey, and Tower Hamlets.

City	Problem Type	Report Time
London	Total Blackout	16 minutes ago
London	Internet	49 minutes ago
London	Wi-fi	1 hour ago
London	Wi-fi	2 hours ago
City of London	Internet	2 hours ago
London	Internet	4 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Connor Dean (@donnorcean) reported 1 minute ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Adam H-Matthews (@AdamHMatthews) reported 5 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Tomasz Rykała (@tomaszrykala) reported 6 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 8 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  royal 🌈 (@elthampalacegay) reported 10 minutes ago from London, England

  @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

• 
  Pippa Moss (@PIPPAaM) reported 10 minutes ago from London, England

  @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

• 
  Swami (@swami102) reported 12 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Shah 🦅 (@shah4569) reported 16 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Sam Batty (@sam_batty) reported 20 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Steven Kraan (@drawing_daily) reported 24 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Shah 🦅 (@shah4569) reported 27 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Khaled Miah (@Khaled_Miah1) reported 27 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Mariachiara (@mariesnotcool) reported 32 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Liam Smith (@Liamsmith260493) reported 36 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 40 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 43 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Declan Higgins ☘ (@declan1968) reported 44 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Jane Common (@JaneCommon) reported 45 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Lloyd Child (@islingtonlloyd) reported 49 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  marksonofjohn (@marksonofjohn) reported 59 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rolland Law (@rolo852010) reported 5 minutes ago

  @virginmedia can you explain to me how the cooling down period works, I got a broadband and tv package last year and I got a new tv box a few days ago but I’m not happy with the tv box am I in the cooling down period on cancelling my contract as it’s a new device I received ?

• 
  ANDY YATES (@ANDYPVFC) reported 10 minutes ago

  @virginmedia @El_Lloydie It's pointless sending you lot messages as customer services is an absolute joke.

• 
  Jordan Lawrence (@smithjjord) reported 13 minutes ago

  @virginmedia when will the internet, tv, all our services be working again? Day two no email, no updates we have had to search as to why there is a problem ourselves. How can none of our services be working and apparently not working until tomorrow at 4pm!!!!!!

• 
  Deleted (@deleteduser2007) reported 15 minutes ago

  @virginmedia @LutzSchueler Complaint reference: C-2803262841 you have sent me an email on 02/04/2026 saying you attempted to contact me no voicemail or call was made , since then I’ve sent an email 4 times to your executive team to you and resolutions team and still no contact

• 
  Mike Howe 💙 (@MiguelHowe) reported 15 minutes ago

  Hi @virginmedia you said that you had sorted my issue with the account, sent me a letter saying that you would credit my bill, haven't, now have charged me twice. Honestly. 🤮

• 
  Kerguelen (@Aramith147) reported 17 minutes ago

  @itsGower @FionaMc79461755 @bosdovja92 Yes you do!!! absolutely need a TV licence to watch or record live TV on any channel or service, including Sky TV, Virgin Media, Amazon Prime Video, ITV, Channel 4, or free-to-air channels on Freeview or Freesat.

• 
  Ricky Butcher (@rickybutcher_) reported 18 minutes ago

  @virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.

• 
  Darren Coomer (@coomerdarren) reported 19 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Cunno (@CunnoRed) reported 21 minutes ago

  @VirginMediaNews Virgin media , RTE all bought an paid for. ANY PERSON who is against this protest is a FF FG Supporter they voted them in and have no problem with the soaring costs of everything. Anyone saying just get on with it obviosuly has a cushy life bought houses for **** all way back

• 
  Fredo (@6ixFredo) reported 25 minutes ago

  @virginmedia Im cancelling my direct debit and im not paying a single penny until you sort out your abhorrent service. its been a year ive been having these issues and your cs team who barely speak a lick of english have been beyond useless. Multi billion £ company btw