Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Hammersmith, Ilford, City of London, Waltham Forest, Croydon, Wembley, Merton, Islington, Dagenham, Kensington, Dartford, City of Westminster and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Hackney |
Phone | |
| London |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Yao Song Ng
(@notquiteYao) reported
from
Islington, England
I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia There's always engineering work. It resolves a drop in the bucket when there are reported outages every. Single. Day. Not being hyperbolic. We were told we need to call and document every issue. So we do. Every day the automated message says engineers are coming. It's a joke.
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DEREK BURGESS
(@derekcburgess) reported
from
Walthamstow, England
******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.
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Agustin Pesciallo #WearAMask
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, I have done everything its suggested. It says the connection it's ok, but i cannot have a proper vc since the very beginning after installation. I had virgin broadband for two years in another home and it was fantastic but this time it's not working. Please help.
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Martin
(@dickerboy) reported
from
Merton, England
My @virginmedia service is completely down again. Shambolic.
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Ealing, England
@Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment
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Torbaf
(@JunaidJuned86) reported
from
Harrow Weald, England
@virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia Looping this conversation back into noisy, bottomless support channels and forums isn't gonna cut it. I am fed up from wasting my time waiting on hold for 45-90 minutes only to be told "we've already told you engineers are coming, bye." This is infuriating.
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Santero, human ambassador to ducks
(@djsantero) reported
from
Camberwell, England
@DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...
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Mbilla Arts
(@Mbilla_Arts) reported
from
Walthamstow, England
@virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@LDesesperes @virginmedia Customer service is terrible, no point in making a complaint as they say they'll contact you to discuss but never bother. As soon as an alternative option comes to our address we are leaving
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Anand Baria
(@anands_) reported
from
Brentford, England
@virginmedia The service resumed after about and hour. Thanks
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Raymond Barber
(@RayBarber21) reported
from
Wandsworth, England
@virginmedia every weekend, without fail, 5 minutes before the GP, your rubbish internet stops working. Why?
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DAVID WOODHOUSE
(@STRAYPHOTON) reported
from
Richmond, England
@tonydixon59 @virginmedia Thanks for your reply. No improvement - I have rebooted the box and checked all connections. Seems to have coincided with the recent wet weather, and could the fact that another customer in TW2 is having similar issues suggest water in the works?
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
@virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is
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DAVID WOODHOUSE
(@STRAYPHOTON) reported
from
Richmond, England
@tonydixon59 @virginmedia Same here, also in TW2. Was bad last night, seemed better during the day but now poor again, picture breaking up and sound drops out momentarily.
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia Yeah, there are outages. Every single day. I can't remember a day WITHOUT an outage. The only reliable part of my wifi is that my colleagues expect it to be painful talking with me. It's embarrassing. Contract ends in October. You're gonna charge me £250 to leave. I've tried.
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Peter
(@medicman2011) reported
from
Loughton, England
@virginmedia Of course I'm a customer. It's you renewals call centre that ring twice a day.
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P_R£NZÉL
(@PactzLdn) reported
from
Walthamstow, England
@virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Price
(@tp_tom) reported
Nothing turns you off a company more than having to repeatedly tell customer services operator that my partner is male and not female & still they talk about my wife. 🙄 @virginmedia #darkages #lbtqwhat?
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derek holmes no6
(@HolmesNo6) reported
@BenGilroyIRL @Joeby52 @ClareDalyMEP HE WANTTO KNOW DOES HE HAVE SUPPORT ON THIS ONE CLARE. ALL IN TO VIRGIN MEDIA FOR THE DE BAIT.
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Harry Deansway
(@Deansbomb) reported
@virginmedia Are you insane? Why am I having to check thousands of pages of legal documents. Honestly your customer service is not fit for purpose an absolute disgrace during the cost of living crisis...
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Harry Deansway
(@Deansbomb) reported
@virginmedia F OFF. JUST GIVE ME A NUMBER OR E-MAIL TO LODGE MY COMPLAINT YOU DAFT MONEY GRABBING C&NTS. STOP TREATING YOUR CUSTOMERS LIKE DIRT.
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Alex Flynn
(@alextf75) reported
@virginmedia The problem is I won’t be able to benefit from an offer that may or not appear later in year. I will be locked into another 18 month contract paying £40 more, or if I don’t do anything, nearly £100 more per month than a new customer. Seems pretty expensive to be a loyal customer.
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Vivek Khandelwal
(@vicky3089) reported
Facing issues with internet since last 3 months. Called call centre many times, but no luck. Time for ISP to consider connectivity drop outs as an urgency when we are in WFH era.Disappointed with the service and responses I received. @virginmedia #Internet #WorkFromHome
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Jamie Barton
(@notrab) reported
No internet with @virginmedia since midnight. The whole street seems to be affected but Virgin say the issue is resolved. The boostral optical cable light is RED in the box outside which suggests there's a fault at the cabinet. What's up?
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Nick
(@nickbreeze) reported
@virginmedia Thanks, that link says a mast is having problems. But this has been a few months now. And happens across Greenwich
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michael sinclair
(@michaelacesmith) reported
@virginmedia @OfficialFPL my sister has contacted u online and literally done everything again and still the same. now gotta wait til if it gets fixed or may have to get a technician. why on earth do we need home fibre? y did it need to change? never had any problems til brought that in.
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Rswaddle
(@Rswaddle1) reported
@virginmedia Hi, can you tell me if there is an issue in my area NE250RR as I had a text at 10:06 saying the issue had been fixed but I have no WI-FI. The online checker says it will be fixed by 10pm but it said 10am this morning and had been fixed and broke since then apparently