Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Hampstead, Southwark, Hackney, Harringay, Croydon, Dagenham, Harrow, Ilford, Kensington, Wembley, Poplar, City of Westminster and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Internet | |
| Hampstead |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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🔴📖⚪️
(@ReedGooner) reported
from
Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.
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Wen Wong
(@WensterWenz) reported
from
Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.
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Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
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Yehuda Aronovitz
(@YehudaAronovitz) reported
from
Barnet, England
@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?
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Paul Harper
(@HonorarySpock) reported
from
Croydon, England
@virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?
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Mary
(@GoldBoutique1) reported
from
Enfield Lock, England
@virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia useless useless useless broadband. Every day am told it should be OK. Every evening it crashes. Nobody ever contacted me to try to help 😒I have tweeted many times but no help
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia yall *** man. Been down for 8 hours now. Trash *** internet
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Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please
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narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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jordan
(@wharfyoung) reported
from
Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
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Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Will do but I have been having issues for over 24 hours now.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tom
(@tom_mcgee99) reported
@leelowery96 @virginmedia yeah its same for me mate ill never get any lag any other game, thats on PC too and PS5 i think its just their servers. Usually virgin is perfect when its working and on ethernet its even quicker, wifi we get over 100mbps at least so cant be anything on our ends.
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jill adelus
(@jillladelus1) reported
@virginmedia Now Ramon & i did a LOT of talking & although we came2an impass on reaching an agreement. He is WRITING me a LETTER! He wants2 wave the £176.90 & call us done but that's not the point. Money isn't the problem 4me it's a contractual issue. BuT we've cleared the path. THANKU👄
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Lisa O'Donovan
(@DonovanLisao) reported
@virginmedia why is the service so bad when I have recently upgraded my service it’s worse now than on the older box
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dev88
(@devcfc88) reported
@virginmedia your customer service is shambolic. Left me on hold for 45 minutes then when I finally got through to someone they hung up on me. Was trying to downgrade package but will just cut off at the bank. Far easier
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Andy Lennard
(@AndyLennard) reported
@virginmedia @usainbolt Amazing. But can you sort out the TV Control App? I’ve updated everything umpteen times and nothing. I’ve deleted and reinstalled, checked network and it doesn’t work. This means my household has to take it in turns to watch their recordings. What’s your app like @skytv ?
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BLM
(@thenamesyvonne) reported
@virginmedia it’s actually not everyday cut out. Especially when I’m doing an exam kmt. DO BETTER
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Jayson Booth
(@BigManBooth) reported
@BorisJohnson @virginmedia @O2 I sat in the hospital car park receiving a phone call from my wife to say that we had lost our baby CAUSE OF COVID RULES Only allowed 15 people at my mums funeral CAUSE OF COVID RULES “**** The Government And **** Boris ” - Stormzy
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Chantal Yale
(@ChantalYale) reported
@pkymcr @virginmedia Absolute joke, it's a known issue with the router I have that the WiFi range is rubbish, but they don't do a cover guarantee on that, but their answer to my problem was, I have too many devices running on the WiFi 🤔 but yet the old router didn't have a problem with that.
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Denise Chesters
(@denise_chesters) reported
@virginmedia As I said I will cancel the SO the property will be handed back the housing association shortly. I feel Virgin have been less than helpful in an already fraught situation
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Alessia
(@ALE55IA20) reported
@virginmedia @mrmerv77 In OX1 Oxford and WiFi is also not working at all at the moment. Trying to check the service in my area but the page won't even work