Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, City of London, Southwark, Poplar, Islington, Westminster Abbey, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	56 minutes ago
London	Wi-fi	1 hour ago
London	Wi-fi	1 hour ago
London	Internet	1 hour ago
London	E-mail	2 hours ago
London	Wi-fi	3 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Millwall halfwayline (@millwalljdb) reported 3 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Steven Kraan (@drawing_daily) reported 6 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 8 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Jane Common (@JaneCommon) reported 10 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 12 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Shah 🦅 (@shah4569) reported 13 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Kay Bak (@kaybaka) reported 14 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Helen Pinkers (@Barchetta66) reported 14 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Mark Armstrong (@markatpt) reported 17 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Mabs Ahmed (@Mabs79) reported 23 minutes ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

• 
  Khaled Miah (@Khaled_Miah1) reported 25 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Sam Batty (@sam_batty) reported 26 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 28 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 31 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  kevin richardson (@kevinri00714924) reported 39 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Vegan join the PCS Union (@Veganforever67) reported 42 minutes ago from London, England

  @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

• 
  Andee Byford (@BobCratchitt) reported 46 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Shah 🦅 (@shah4569) reported 49 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Mark Armstrong (@markatpt) reported 51 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  royal 🌈 (@elthampalacegay) reported 57 minutes ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  marc (@bighandsmassuer) reported 4 minutes ago

  @virginmedia all I wanted was a new contract, after 16 years I thought it would be quite straight forward Oh no, the 3 customer service people I spoke to were useless Great way to run a business

• 
  Carrie (@IamCarrieagain) reported 5 minutes ago

  So, it appears that @virginmedia has cut off my Internet as threatened. My crime? I haven't had the time or energy to set up a new router they delivered last Friday. One they insisted on even though the current one works. I'm paying for a service they've decided to end

• 
  Paul Phillips (@tiger20004) reported 6 minutes ago

  @nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.

• 
  Kirsty ✨ (@Kirsty__x3) reported 6 minutes ago

  @virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 8 minutes ago

  @virginmedia Could you give me a number to call to cancel my TV services please.

• 
  Liam (@kestrel89B) reported 13 minutes ago

  @virginmedia How do you think tomorrow is acceptable to see if we have service back? Will be looking at @EE as nothing else to do!

• 
  Anumcara (@Anumcaras) reported 14 minutes ago

  @virginmedia I will be in touch by Monday. I’ve just discovered two layers of payments added to my credit file. Although there was no services connected because your call centre signed me up with an engineer. Knowing I was leaving the country and I needed the internet for my cctv. I was reluctant but rejoined sky and your call centre refused to cancel and persuaded me to move the account to a different address. An address that’s under renovation and empty. There’s something afoot about how all this has been handled and I will be requesting my credit file is amended with your support. Going forth I will update publicly on this thread any success or failures I have with these issues.

• 
  Peter Totays (@p_tar) reported 15 minutes ago

  @LouiseMensch @virginmedia @Benleo The worst company!

• 
  Dave (@DaveWW1877) reported 17 minutes ago

  @virginmedia Joke Customer Service.

• 
  Adam Jacobi (@MrJacobi) reported 17 minutes ago

  @virginmedia is there an outage in GU16 right now?