Virgin Media Outage Report in Bermondsey, Greater London, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, London, Croydon, Barking, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Southwark, Kingston upon Thames, Westminster Abbey, Brent, Hackney, and Islington.

City	Problem Type	Report Time
Camden Town	Total Blackout	6 hours ago
London	Internet	8 hours ago
London	Total Blackout	9 hours ago
Croydon	Internet	10 hours ago
Barking	Internet	10 hours ago
London	Wi-fi	10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Russ Nightlife (@andypurbrick) reported 1 minute ago from Walthamstow, England

  @virginmedia Can't watch any movies at all as our broadband is down AGAIN

• 
  Lisa (@Lisamarie0410x) reported 4 minutes ago from Enfield Lock, England

  @virginmedia whole service has gone down. Its bloody ridiculous

• 
  Russ Nightlife (@andypurbrick) reported 4 minutes ago from Walthamstow, England

  @virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e

• 
  Dipak (@dip2ooo) reported 7 minutes ago from Harrow Weald, England

  @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

• 
  amanda (@amanda11350524) reported 7 minutes ago from Ilford, England

  @LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 9 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Vlad (@TrendafilovVlad) reported 10 minutes ago from Merton, England

  @virginmedia worst experience with a utility provider in the UK. Back in June I let them know I am moving address. The agent I spoke with told me I don’t need to book an appointment and I can just take my equipment with me and connect it in the new place. I was surprised by 1

• 
  Claire 🤦🎭 prefers animals to humans (@playgirlc) reported 10 minutes ago from Lambeth, England

  FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!

• 
  David Renton (@david_renty) reported 11 minutes ago from Barnet, England

  @virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...

• 
  Miss Toppin (@Miss_Toppin) reported 14 minutes ago from Croydon, England

  @djdymond @virginmedialife @virginmedia And you can only claim compensation for no service not a ****** service that cuts out about once an hour. I can not wait to get out of this contract. I have set a timer. Years and years of broadband with other providers and I have never experienced this.

• 
  David Renton (@david_renty) reported 21 minutes ago from Barnet, England

  @virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 23 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Guy Dorrell (@guydorrell1) reported 40 minutes ago from Wandsworth, England

  Er, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 41 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  Angela (@angelrosie5) reported 45 minutes ago from Ilford, England

  @virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!

• 
  Alex (@ameehan71) reported 45 minutes ago from Bromley, England

  @virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.

• 
  Nick (@N1CKxP) reported 46 minutes ago from Tottenham, England

  My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then

• 
  Mabs Ahmed (@Mabs79) reported 49 minutes ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

• 
  Miss Toppin (@Miss_Toppin) reported 54 minutes ago from Croydon, England

  @JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.

• 
  Edward Moore-bius: It's a Moore-bing time!!! (@edshots) reported 56 minutes ago from Croydon, England

  @virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kim McLean (@Kimmymcwom) reported 1 minute ago

  @virginmedia I’ve cancelled it now already. I don’t need it anymore but also you aren’t very good the service has always been poor and the offers to keep customers are an embarrassment. Glad I don’t need it anymore I’d never use you again. Thanks for coming back to us

• 
  sarah (@sarahp0698) reported 1 minute ago

  @edmorrish @virginmedia We have this with Virgin and black spots in the house leading to kids gamer rage. Ended up buying pack of 3 BT disc jobbies and not had a single issue since. Virgin routers are utter shite but doing this solved the issue. Hope this helps

• 
  Carolyn (@crazylady13) reported 2 minutes ago

  @virginmedia Hey @virginmedia , I'm still looking for help with my billing issue. I have tried calling and after 10 minutes the line disconnects. It's not looking like your twitter help is working either...where is your customer service? Where is any of your service?

• 
  sleyman (@sleyviix) reported 2 minutes ago

  Anyone else's virgin media WiFi down ?

• 
  Karen Marriott (@karenmarriott99) reported 7 minutes ago

  @virginmedia why is your service so crap

• 
  PACYBOI (@PACYBOI1) reported 8 minutes ago

  Fix your stupid slow wifi it's so bad 100mbps then the next second its 4mbps and usually doesnt even want to load anything like wtf @virginmedia

• 
  julian allder (@julianallder) reported 13 minutes ago

  @virginmedia Does anyone care a damn about customer service in your organisation? You have nailed cable tacks through our flat roof membrane rendering it likely to leak. The roof is only 6 months old and you have just fobbed us off rather than sending someone round to sort it out

• 
  The Duke Of Prunes (@duke_prunes) reported 16 minutes ago

  @edmorrish @virginmedia Several years back I had called out a virgin engineer because my tv signal was poor. Turned out the engineer who installed it (before we bought the house) had fitted some kind of limiter on the socket which prevented the broadband ever getting even close to its capability.

• 
  Ryan Jackson (@RyanBJackson) reported 19 minutes ago

  @virginmedia hi, my mum has been trying to cancel her broadband with you today by calling but they keep passing her from adviser to adviser - is there any easier way to do this?

• 
  PACYBOI (@PACYBOI1) reported 19 minutes ago

  @virginmedia Fix your wifi