Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 01/24/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Croydon, City of Westminster, Southwark, Poplar, Greater London, Chingford, Wandsworth, Harringay, Romford, Newham, Loughton, Orpington and Enfield Town.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia I have raised many complaints . I just had a reply by email in broken English weeks later. The reply made no sense. Three weeks on the faults continue @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Amerah_Ahmed @virginmedia @richardbranson Absolutely it’s just extraordinary . I pay them 70 quid a month to be Spoken to like dirt by someone who has no knowledge of all the problems and can’t construct a sentence . The most appalling service I have ever experienced . The problems in sw5 have gone on for weeks @ofcom

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @PaulGrayburn @30Sixteen @Coffers1981 @JayRudd4 @virginmedia I agree virgin broadband is better sky was ******* useless mate we got all sky sports and even bt sports with virgin and cheaper than sky and never had bt sports with sky 👍🏻

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Lashtbytashanna @virginmedia Agree . Same happened to me . A disgrace . Never experience such bad rude customer service in my life

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia If you were sorry you’d fix the problems. They’ve gone on for weeks @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia @TomalinHQ Without doubt they’re the worst provider and worst for customer service . They just could not care less

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @HaugheyJulie @jpbroughton @virginmedia Indeed: you might as well not bother calling . The worst ‘customer service ‘ I’ve ever experienced @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @klester1982 @virginmedia Their ‘customer service’ people are a disgrace . Their service even worse . Constant outages of broadband and tv in sw5 @ofcom

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @iheartsnuggles @virginmedia Yes. It’s more often down than not

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia I have raised many complaints. Just received an email in broken English that made no sense . And, weeks on, the faints still continue! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia My issue is that this happens all the time . It’s about the seventh fault in as many days . The tv and broadband both constantly go down , service is totally unreliable . So even if you ‘fix’ it, it will probably only work for a few hours @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @MAP_PM @virginmedia This is the norm. They never resolve any faults

  • Amerah_Ahmed Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England

    @edward_baran @virginmedia I am really horrified at their service..... I just can’t believe the way they speak to customers. I spoke to 3 different individuals who were so righteous. I understand you work for a big brand however that does not mean you can have a big ego....you are not @richardbranson

  • Amerah_Ahmed Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England

    Nor matter what the method of engagement may be with a customer. Never forget humanism & humility! You reached the levels of success because of ‘Once upon a time’ those values existed. Note to @virginmedia #MasterMinds #WednesdayThoughts #WednesdayWisdom #CustomerExperience

  • Amerah_Ahmed Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England

    @virginmedia note...... it is not good customer service to disconnect the call simply because you are unable to answer some legitimate questions relating to your poor service. I made a move to you last month and have to say it is one of the worst decisions that I have made!

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @c1boon @emma_charlie_tc @ktstripe @AnneCross1 @virginmedia When I called them they blamed my issues on rats !!! Still without reliable tv and broadband 3 weeks later @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Chagrilled @virginmedia Never going to happen . You should go elsewhere like I am

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @RuthPetrie1 @virginmedia @Ofcom Thanks I don’t hold out much hope . Someone had informed me the issues are to do with them not upgrading the cabinets you see on the pavements outside. The older cabinets cannot Cope with high usage !!! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Amerah_Ahmed @virginmedia They are a joke . For the past two weeks constant faults on tv and broadband in sw5. They do nothing . Non existent rude customer service . Time to leave

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

  • krispygreen84 KristineGreen 3x🐟 3x🦁 (@krispygreen84) reported from Grimsby, England

    I’ve not been well, Kieran’s been off school = the dishwasher hasn’t been filled. Virgin Media is down = no TV, internet and it appears Kieran’s mobile = whinging spoilt kids. 1st world, non infected household problems!

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported from Bromley, England

    @Xs1ghtTV @virginmedia Mine shown me the 4 small screens of football and to sign in but wouldn't accept the login details.

  • pods_o Pádraigh O'Donovan (@pods_o) reported from Garrane, Munster

    Fraid not. Virgin Media is down again

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢

  • robertfoster77 Robert Foster (@robertfoster77) reported from Neillstown, Leinster

    The commentator on virgin for this game is a dreadful. Said Firmino header that hit post was out of this world. It was six yards out, should bury it. Athletic second goal was some finish, he says it was average. Wtf #LIVATL #VirginMedia #virginmediasport

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.

  • delmonifieth derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported from Bromley, England

    Trying to watch the footie on the @virginmedia app. Watch the first few mins then signs me out. My correct login doesn't work. Makes a change from their dodgy signal. Fecking useless

  • Samyg1 Samantha 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Samyg1) reported from Dudley, England

    @virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password