Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 02/22/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Beckenham, Ilford, Enfield Town, Merton, Waltham Forest, City of Westminster, Paddington, Southwark, Newham, Hackney, Stratford and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • SarloFabio Fabio Sarlo (@SarloFabio) reported from Ealing, England

    And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!

  • CorpFred Fred D (@CorpFred) reported from Kensington, England

    @birh_trx @virginmedia Yes it is down

  • simonmoriarty Simon Moriarty (@simonmoriarty) reported from Lambeth, England

    @virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.

  • richardavsmith Richard Smith (@richardavsmith) reported from Lambeth, England

    @chinnyhill10 Virgin Media is down.

  • JamieMoncrieff Jamie Moncrieff (@JamieMoncrieff) reported from Lambeth, England

    @virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    @virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia are there known problems in the SE3 area.. the service status page doesn't work either

  • pauline21359918 paulina (@pauline21359918) reported from Bromley, England

    @virginmedia Despited repeated requests. The whole service has been a catalogue of errors but if you need to complain it’s hard work but if payment wanted there are no problems. NOT HAPPY AND NOW WANT TO CANCEL CONTRACT.

  • benjp Ben JP (@benjp) reported from Camberwell, England

    @virginmedia @Big_Stylo The service page is down as well.

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia help, your internet has cut out again #unreliable #badservice

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.

  • pauline21359918 paulina (@pauline21359918) reported from Bromley, England

    @virginmedia I could have lied and said I had no knowledge of how the cable broke but didn’t. Have been a customer for about 15 years. But have lost confidence in virgin. The bills are never correct to what was actually quoted. Partner who pays bills still can’t get anyone to correct email

  • lee_hewitt lee hewitt (@lee_hewitt) reported from London, England

    @virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem

  • AsadMoghal Asad Moghal (@AsadMoghal) reported from Kensington, England

    @virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response

  • richardavsmith Richard Smith (@richardavsmith) reported from Lambeth, England

    @virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.

  • JakElkes Jack Elkes (@JakElkes) reported from Hammersmith, England

    @virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....

  • pauline21359918 paulina (@pauline21359918) reported from Bromley, England

    @virginmedia I spoke to someone on the actual day but they were not very helpful. As stated before this cable has never been an issue before. I can only assume that when neighbours were weeding area where my cable runs that may have accidentally lifted it.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • piepeoples Claire Ritchie (@piepeoples) reported

    It's confirmed Saturday earliest availability Offered £50 credit for inconvenience! What we want is action for a mistake @virginmedia made What about an emergency or on-call engineer? If mum falls, which is highly likely given the anxious state she is in, you will be informed.

  • Khushhii360 -khushh (@Khushhii360) reported

    @virginmedia I’ve checked the hub lights and they’re flashing green, also rebooted twice but no luck! Doesn’t help when WFH

  • weetamc Thomas Clarke (@weetamc) reported

    @virginmedia don’t want to make a public complaint however I’ve had an ongoing complaint since March.Two resolutions have been agreed but never materialised and ‘case manager’ has stopped responding.Please DM so we can rectify or issue a deadlock letter so I can escalate to CISAS

  • WillPS William Squires (@WillPS) reported

    @virginmedia just want to complain in the strongest terms about the service on live chat. I have been trying for 2 days straight to try and get them to cancel my account - endless waits, repeat yourself over and over again - appalling service.

  • MattKnight__ Matt Knight (@MattKnight__) reported

    .@virginmedia broadband connection so bad, having to rely on @VodafoneUK cellular connection this morning. Sigh 🙄

  • Eric03775102 Eric (@Eric03775102) reported

    @virginmedia Aye they said I can't change it back. So unfortunately I've had to cancel the whole package & go back to skytv.

  • Jakeabbutt Jake (@Jakeabbutt) reported

    @virginmedia Hi, I have tested my router and it's showing no problems at all. It is saying that there is a fault with the TV in the area (which should be fixed by 13:50pm) does it cost for an engineer visit?

  • VicLouGray Vic (@VicLouGray) reported

    @virginmedia I’m not the account holder - it’s my dad who is currently on holiday. Will that be an issue for me calling?

  • Vidisha73168731 Vidisha Patel (@Vidisha73168731) reported

    @virginmedia horrible customer service and even worse internet connection! definitely will be changing providers! Awful service!!!

  • willlister70 will lister 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@willlister70) reported

    @BlueMist_CTID @virginmedia Same here upgraded to all singing & dancing new router . signal didn’t even reach next room so had to get Virgin booster now I can see who’s ringing the door bell as usual Virgin utter **** and customer service joke