Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Southwark, Ilford, Paddington, Hackney, Islington, Camden Town, Wembley, Enfield Town, Croydon, Newham, Richmond, Harringay and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Richmond, England
@virginmedia Been down that road get fobbed off everytime send engineer out everything works fine just your service is crap not that you’d ever admit 😂😂😂
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.
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not orthodox SalafI Muslim
(@ArsenalNexus) reported
from
Tottenham, England
@virginmedia hi why my internet has been down since 2 pm can you please advise
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Emily Edwards
(@EmilyEd03367074) reported
from
Brentford, England
30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
To say I'm #frustrated with @virginmedia is an understatement. No TV, no service and no sign of it being fixed. More than 4 months and added expense for dodgy decisions. Grrrrr
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
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Trathens
(@Trathen_T) reported
from
Crayford, England
@virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing
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ابراهيم | Ibrahim
(@ibz_s_b) reported
from
Ilford, England
@virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Randell
(@slrandell) reported
@virginmedia No broadband at all in my area (Br2) since Friday. Communication has been appalling. No information about what issue is or why it’s taking so long to fix. Multiple ‘Estimate fix time’ have passed since Friday night with no explanation. What is going on?
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CEOHead
(@CEOOdyssey) reported
Latest update on @virginmedia internet outage. No internet, TV since Friday, latest target 5:30 today. No customer support, have to log in for updates. Dreadful.
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Richard Sealby
(@Rich_Sealby) reported
@virginmedia twice today my Hub 3 has gone down with green flashing lights. What is causing this?
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Christopher Mathias
(@ChrisMathias94) reported
@virginmedia I have called the team and there is an intermittent issue (apparently not grounds for leaving a contract) but what does this even mean? internet working for 5 minutes then going down for 6 -12 hours again seems fairly serious to me. Would you cover my hotspot charges?
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Helen
(@Helen76375061) reported
@virginmedia Or someone could actually fix it instead of me repeating the same conversation each day "have you turned it on/off?" "We've adjusted the settings" "are you plugged in?" "Your router is in bad location". I'm just going to terminate the contract.
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flyer2308
(@flyer2308) reported
@virginmedia internet patchy for the last few days. Have checked the online status. Have used the chat bot. Restarted and reset router many times to be eventually told yes there’s intermittent service. Any idea when it will be sorted? DE55 5JL area.
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Patriot 🏴
(@truths4yeruk) reported
@virginmedia having seriously slow speeds in BN13 area. Can this be looked into at all?
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daniel o callaghan
(@danielincork) reported
@virginmedia trying to cancel my broadband and put on hold for so long that I have to go back to work. Tried calling a couple of times to no avail. Should I just cancel my direct debit?
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⚫ Tony Clifton
(@bobbychariot) reported
@virginmedia can you please cancel my package rather than just hanging up on me? I spent months trying to contact you after my old contract ended in Jan, now I just want to leave - I already have @bt_uk installed and working.!
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BiancaNoëlla🍉
(@shutupbianca_) reported
@virginmedia I’ve been without service since the 8th???????????? Is that more than 2 days yes or no???