Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hampstead, Southwark, Hackney, Mitcham, Wembley, Welling, Croydon, Harrow, City of Westminster, Barnet, Islington, Paddington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hampstead |
Wi-fi | |
| Southwark |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Dave CPFC
(@davedpalace) reported
from
Sutton, England
@virginmedia no TV signal in SM1 area.
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT
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Mr Jones THFC
(@Mister_J0nes) reported
from
Ilford, England
@gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia would love to watch this but you cannot provide the service that we pay for.
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person
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Nicola Arnold
(@njanea) reported
from
Richmond, England
@virginmedia - your website is down & your phone says “sorry we’re busy, try again later” - any idea why our tv has gone down, as we have no way to ask anyone!!!!
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia c’mon this is poor service. Can’t sign in, can’t call you, can’t watch TV, this can’t go on
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Anna Maslowicz
(@annamazz) reported
from
Kingston upon Thames, England
@virginmedia Yes a fault yet again!!! Absolutely no service at all .... no WiFi / TV or home phone
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Chris
(@HWick_Bluenose) reported
from
Richmond, England
@virginmedia So I lose @btsportfootball in the second half of the Man City Women - Chelsea Women game a a crucial moment. Down for days recently. Website closed down, presumably because it isn’t scaled to cope with customers when issues arise. TV still off. Joke.
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Ladakovich.
(@ladakovich) reported
from
Richmond, England
@Arsenal @Everton @HectorBellerin @DaniCeballos46 Looks like if you have Virgin Media as unfortunately I do then we won't be able to watch the game today as their system is down yet again .. ((((
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.
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cat lady🔶️🕷 #Support3Rs #Revoke,Remain,Rebuild
(@MillsRyder) reported
from
Kingston upon Thames, England
@virginmedia use terrestrial TV SERVICE if you can. Bypass the box.
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia @beck9965 No TV and your service says there’s no issue. Can’t access app, desktop and you don’t answer the phone. Poor.
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Stefan Rance
(@BeaverWatcher) reported
from
Richmond, England
Yo @virginmedia no tv in tw12. Looks like you have another fairly widespread issue as #virginmedia is trending once again. A quick fix would be appreciated. Missing the #rugby and dont want to miss #DoctorWho later. You will be in trouble for that!
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liz mcdonnell
(@lizmcdonnell1) reported
from
Wandsworth, England
@virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!
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David Webb
(@craftybeards) reported
from
Kingston upon Thames, England
@virginmedia Yup looks like the whole system has gone down. Just as the rugby started! Thanks @virginmedia talk about ruining a Sunday afternoon.
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Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
@virginmedia not satisfied with what’s going on with the service today. I’m paying to watch a blank screen! Great. #VirginMedia #NotHappy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MYASSIN
(@AFAFNEMATTALA) reported
I have a complaint I started the broadband Contract on 16/09/2020 and took 18 Month's welcome offer, it was supposed to be ended on 15/03/2022 with the same amount of money, therefore you overcharged me £27.25 extra in the February bill Please refund them @virginmedia
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sharon mathieson
(@shazmathieson) reported
@IonaFarrell @virginmedia Does anyone even work there Iona as they never answer their phones- poor customer service. We closed my mums account when she moved house and they have sent her demand bills 😡😡😡 on the phone to them now but waste of time xx
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Kate or Death
(@emogeekface) reported
@virginmedia here's a business idea for you. Instead of calling me 5 times a day to offer me deals to stay with your broadband now I'm leaving, offer me those deals whilst I'm still a customer instead of constantly raising prices and I likely would have stayed in the first place.
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Bhavesh Patel
(@mrbhavesh_patel) reported
@virginmedia The CustomerCare agent raised the complaint as part of his solution to the issue I raised and he was unable to tell@me@what was written in the complaint. [C-3003221004]
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Louise Bryce
(@loubryce) reported
@virginmedia Any idea why an hour after waiting to talk to service team, our plan has changed but there is no sign, more than two months later, of the agreed new boxes and routers?!?! Please resolve and not by painful call to call centre, to waste another hour on hold.
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Bhavesh Patel
(@mrbhavesh_patel) reported
@virginmedia At what point and to who do I have an opportunity to report my version of the customer journey failures of not one of the previously mentioned departments can act on the repeated points mentioned to them in the repeated phone calls…?
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Curtis Grim
(@CURTISGR1M) reported
@virginmedia no service? This is after complaining about both broadband and mobile, I can’t even call to sort this out
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an Empty Slogan Empty Slog
(@bushofgoats) reported
@virginmedia Assuming there's more than just a bot script on duty at the time, who'll try and channel me down the same path that leads to 'have you tried moving your router?'
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Curtis Grim
(@CURTISGR1M) reported
@virginmedia No issues in the area, im pretty sure this is due to being sent new SIM cards however, it takes three days to receive them, so I don’t see why my current ones would be turned off?
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James
(@glasgowguyx) reported
@virginmedia My TV service is not working, can't record, pause or rewind TV, when I do picture is pixelated, you can't watch anything, this is the same for others in #erskine area, when will this be fixed, paying a fortune for a poor service, might need to take services to another supplier.