Virgin Media Outage Report in Bermondsey, Greater London, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Kingston upon Thames, Enfield Town, Westminster Abbey, Croydon, Brent, Camden Town, Hackney, Islington, Paddington, Southwark, Waltham Forest, and Hampstead.

City	Problem Type	Report Time
London	Wi-fi	6 minutes ago
London	Wi-fi	13 minutes ago
London	Internet	19 minutes ago
London	Internet	23 minutes ago
London	Internet	46 minutes ago
London	Internet	1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Sarah Louise Browne (@sarahlbrowne) reported 3 minutes ago from Merton, England

  @lissielou13 @virginmedia I know!!! Horrible company

• 
  Kimberli Anghell (@AnghellKim) reported 6 minutes ago from Kingston upon Thames, England

  Damn this #virginmedia again. I pay every month a lot of money and still now 3 days without internet and TV! And I'm sure that they will charge for this too 😡😠 #mad #needtowork #notnormal

• 
  Thomas Moore 🏳️‍🌈 (@Theoryjoy) reported 12 minutes ago from Kingston upon Thames, England

  We are having to play monopoly as the Virgin broadband is now down for the third day in a row in New Malden. We are unable to stream Christmas carols and watch cheesy Christmas films. This could make or break us :-) @virginmedia @ofcom #virginmedia #ofcom

• 
  John Colbert ✊ #SocialismWorks (@swlondonbloke) reported 12 minutes ago from Merton, England

  🚨Wimbledon Virgin Media Outage🚨 Just had an update from one of our Virgin Media members, a footings digging machine next to the building that houses the local servers, hit the main fibre cable wrapping it around the drill. They estimate Monday before it’s fixed #virginmediadown

• 
  Ayca Oncu (@ayca_oncu) reported 13 minutes ago from Kingston upon Thames, England

  @virginmedia Not really, eta for fix was yesterday then postponed to this morning and now says 7pm today... the info you provide is not trustworthy...

• 
  Sarah Ward (@tiggsie) reported 15 minutes ago from Kingston upon Thames, England

  @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

• 
  Sophie Hardie 🦄👸 (@sophsophbling) reported 21 minutes ago from Kingston upon Thames, England

  @virginmedia 3rd day with no internet or tv absolutely terrible service. You guys need to be honest with your costumers and not keep changing the deadline!!!! Definitely want a refund for the last 3 days!!!! #virginmediadown

• 
  Egemen Onen (@egemenonen) reported 22 minutes ago from Richmond, England

  @virginmedia unbelievable - 72hours without wifi and very poor customer service. Cant wait to end my contract.

• 
  Rachael (@RachaelGreenyer) reported 25 minutes ago from Kingston upon Thames, England

  Day three of no WiFi or TV. Bit of a joke now @virginmedia #virginmediadown #VirginMediaoutage Do us a favour and give us a real fix estimate 😤

• 
  Peter Wilkins (@Peter_Wilkins78) reported 30 minutes ago from Merton, England

  @MariaMCasey @virginmedia That's a very ambiguous sentence. Not clear whether they'll only pay for working days, whether they'll pay for all days but only after 2 working days, whether the time starts from registering or whether it started from when the service went out.

• 
  Ned Kelly (@NedKell99403028) reported 37 minutes ago from Lambeth, England

  @EdieKelly25 @virginmedia Go outside and flag down a Virgin van, and get them to fix it. It's the only way, you get to talk to anyone. Their customer service is shite!

• 
  StreetCube (@StreetCube) reported 40 minutes ago from Kingston upon Thames, England

  @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

• 
  Ali Bateman (@ali_bateman) reported 41 minutes ago from Richmond, England

  @virginmedia Everyone gets that. But changing the estimate 5 minutes before twice is poor. And give a realistic estimate in the first place so we can make alternative arrangements.

• 
  Sarah Ward (@tiggsie) reported 42 minutes ago from Kingston upon Thames, England

  @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

• 
  Richard Poole 🔶 #Kohler4Wimbledon (@RichardDPoole) reported 42 minutes ago from Merton, England

  @virginmedia Hi. I’m very well aware of the fault, the causes and the hard work your engineers are putting in to the fix the issue. All I and thousands of others want to know is a realistic timeframe to be reconnected. If we know it’s going to be days we can make alternative arrangements.

• 
  Jonathan Blackmore (@myatt1965) reported 43 minutes ago from Merton, England

  @virginmedia Please stop sending me this template message! It is of no value to me as a customer!

• 
  Luiz Otavio (@llima3000) reported 50 minutes ago from Merton, England

  I can say that @virginmedia is giving me a proper nightmare before Christmas! I’m going to have 3 days with no Internet, TV and Phone... and they just push the fix date/time forward... should be fixed at 9 am, now they pushed to 5 PM... always that way! #fail #virginmediadown

• 
  Chris (@HWick_Bluenose) reported 51 minutes ago from Wandsworth, England

  @Moi_Twitting @CorporalMum @Ofcom If this is true @virginmedia then it’s a disgrace as you provide this service for homes and not business. I know as I manage our Virgin Media BUSINESS service for my employers. If I don’t get compensation for the whole period of the outage I’m off. £128.50 pm + £33 pm mobile. 👋

• 
  Richard Poole 🔶 #Kohler4Wimbledon (@RichardDPoole) reported 53 minutes ago from Merton, England

  .@virginmedia I’ve given you the space to fix a complicated problem not of your making but your lack of empathy & respect for your customers demonstrated by your inability to level with us and be honest about the fix time is now ridiculous.

• 
  ian donald (@iandonald71) reported 60 minutes ago from Richmond, England

  @virginmedia @munirawilson deadline No6 looming 5pm Saturday to fix the loss of service will it be yet another promise broken #tellusthetruth

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MTBAI (@MTBAI1) reported 4 minutes ago

  @virginmedia @O2 My account number is 306382902. My application to install the virgin network has been delayed 3 times from 21th April. Every time I was been told the day before that need to be repaired. I just called and still haven't repaired it. Is Virgin deceiving consumers like this?🤬

• 
  Cathal Kenneally (@Kman316) reported 5 minutes ago

  @nathanmurf Are they taking over from Virgin Media’s rights then? If so, what a load of crap that will be.

• 
  emma (@emmalnalty) reported 6 minutes ago

  @virginmedia my wifi is down in the Dublin 3 area, when will it be back on?

• 
  Baz Meister (@Baz8755) reported 8 minutes ago

  @virginmedia Can you please explain why none of your representatives have been made aware of the email you sent customers stating you were removing Usenet & allowing us to cancel without charge. I've been trying to talk to someone about this & have been told there isn't anyone

• 
  odellykins 💀 (@odellykins) reported 8 minutes ago

  @virginmedia just because it was 10 minutes to 10 which is closing time, never had the calls disconnect before so for it to happen twice within half an hour doesn't really make sense. that is the only thing that made me annoyed last night

• 
  melodiouscode (@melodiouscode) reported 11 minutes ago

  @virginmedia A page could not be found error. I am now using your chat feature to "talk" to the complaints team who are trying to just put me back to the fault team, who I am trying to complain about. See the problem there?

• 
  Eric Johansson (@EricJohanssonLJ) reported 12 minutes ago

  Why do companies insist on playing music when you're on hold? What kind of person believes customers calling to sort out issues would love to hear a canned recording of a pop song that wasn't remotely popular when it came out? Please provide options to turn it off. @virginmedia

• 
  Brad (@Bradders_90) reported 13 minutes ago

  @virginmedia The incident no was Virgin Media Outage Update - ID: F009063599

• 
  Rita Giannini💙 (@RitaGiannini3) reported 13 minutes ago

  @virginmedia It says the service is fine but it’s not as broadband drops repeatedly the last few days!!

• 
  OC™️ (@ocomer) reported 14 minutes ago

  @Dannyjnr180 @virginmedia I see they haven't responded to you! Terrible service yet again from this joke of a company.