Virgin Media Outage Report in Bermondsey, Greater London, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Southwark, City of Westminster, Newham, Wandsworth, Dagenham, Orpington, Poplar, Ilford, City of London, Hackney, Wembley, and Camden Town.

City	Problem Type	Report Time
London	Total Blackout	22 minutes ago
Hammersmith	Internet	34 minutes ago
London	Internet	1 hour ago
Croydon	Total Blackout	4 hours ago
London	Internet	4 hours ago
Hammersmith	Internet	4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Santero, human ambassador to ducks (@djsantero) reported 11 minutes ago from Camberwell, England

  @arunsbasra @virginmedia Fuuuuuuck, that's terrible. I just signed up for Virgin yesterday too... 😬

• 
  The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️‍🌈 (@SourdoughCycle) reported 16 minutes ago from Wandsworth, England

  @virginmedia No sorry - telematics should help you out

• 
  Gav Mac  (@Gavarnos) reported 20 minutes ago from Croydon, England

  @PaulbernalUK @virginmedia I had multiple dramas with mine last year/18 months while they were doing the network upgrades, having to resort to 4G. Annoying. Once all the pain is done & you get gigabit broadband using your own router/mesh system & the superhub as just a modem it’s staggeringly good.

• 
  Jonathan Graham (@jagraham90) reported 27 minutes ago from Tottenham, England

  @virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.

• 
  Fredrik Cornell (@fiddecornell) reported 27 minutes ago from Hackney, England

  @virginmedia i have now answered 101 questions in the Virgin Support Chat. Every ten question or so is along the line of ”pick one option to continue: 1. I really love Virgin Customer Services OR 2. I have a really small ****”. Worst experience for a long time. BOT heavy, no fix.

• 
  Maria Marchant, MBACP (@lovetosleepy) reported 29 minutes ago from Bromley, England

  @virginmedia Internet is down in BR76HH. Engineer allegedly coming Fri as it’s only one house at fault. Now a neighbour is saying that there’s outage in the whole area & 30 June is meant to be the day we get our internet back. Any advice on which VM advice to believe, please?

• 
  Gary Brian Smith (@MrGarySmith) reported 36 minutes ago from London, England

  @virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits

• 
  FlippedAcademic (@Rob_Garvey) reported 36 minutes ago from Bromley, England

  @virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia

• 
  lisa sibley (@citigirly) reported 38 minutes ago from London, England

  @virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?

• 
  Bobby (@bobby_media) reported 40 minutes ago from Kingston upon Thames, England

  @virginmedia Getting “network problem” all trough my games and getting insane lag spikes is exactly why I pay £50 a month for some horrible internet, I guess it’s time to switch :)

• 
  ALASTAIR DUNS (@alastairduns) reported 40 minutes ago from Richmond, England

  @virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible

• 
  Gary Brian Smith (@MrGarySmith) reported 43 minutes ago from London, England

  @virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!

• 
  deborah norton (@deborahnorton1) reported 44 minutes ago from Richmond, England

  @virginmedia down again your service is hopeless

• 
  FlippedAcademic (@Rob_Garvey) reported 46 minutes ago from Bromley, England

  A question for @virginmedia Is it more important for an engineer to a) resolve a customer's service problem b) get to next appointment because the engineer is measured on appointments attended rather fixed? You have one unhappy customer #poorcustomerservice

• 
  pat Hamilton (@going59) reported 48 minutes ago from Walthamstow, England

  @virgin media every week I am having problems connecting to my tv because of the internet, can you supply me with a new router because the one I have now is so old?

• 
  FlippedAcademic (@Rob_Garvey) reported 48 minutes ago from Bromley, England

  @virginmedia So you can't help me either! What's the point! Another @virginmedia #fail

• 
  The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️‍🌈 (@SourdoughCycle) reported 48 minutes ago from Wandsworth, England

  @virginmedia @VirginMediaCorp One of your vans just drove down Kyrle Rd London SW11 at 40mph in a 20. Absolute ****! Do you have tracking telematics and do you pay attention?

• 
  Jemma Crow (@jemmacrow) reported 49 minutes ago from Poplar, England

  How is @virginmedia internet so bad?! It NEVER works…

• 
  Gary Brian Smith (@MrGarySmith) reported 52 minutes ago from London, England

  @virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice

• 
  Fredrik Cornell (@fiddecornell) reported 58 minutes ago from Hackney, England

  @virginmedia i have an open and unresolved complaint C-2206212351 which I fear your bots will ”resolve” and close without my consent.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Twatty_cuntbag (@TCuntbag) reported 1 minute ago

  @virginmedia Your network is down. Again. I'm missing deadlines for things that I need to do. Half of MY waking day (from 3am onwards) is wasted. Can you please for the love of God sort your **** out. Thank you. X

• 
  Samantha King (@Sambintking) reported 8 minutes ago

  @virginmedia how hard can it be to cancel an account? Nobody answering phones in February so I cancelled by letter on 4/2/21. Didn’t actually cancel the DD until July, several calls later STILL not cancelled and I get a bill for £214 for a service I don’t use or want. Ridiculous

• 
  Samantha King (@Sambintking) reported 11 minutes ago

  @virginmedia how hard can it be to cancel an account? Nobody answering phones in February so I cancelled by letter on 4/2/21. Didn’t actually cancel the DD until July, several calls later STILL not cancelled and I get a bill for £214 for a service I don’t use or want. Ridiculous.

• 
  jeniveve99 (@jeniveve99) reported 12 minutes ago

  @virginmedia I tried calling I tried wats app , no service at all , broadband is not working properly the last week and I have been unable to speak to someone regarding this

• 
  iä iä Alex ftagn 🕹👾 (@QuixoticRocket) reported 13 minutes ago

  @virginmedia this is not a "in my home" issue. this is an area wide issue with your service. you can't resolve this by diagnosing my equipment. check the service logs. W4 has had constant outages over the last 2 months. the lines here are completely unreliable now

• 
  Colin Gray (@ColinGray) reported 16 minutes ago

  @virginmedia Hi there, I have been unable to access my virgin email account since Tuesday - is there an issue?

• 
  jeniveve99 (@jeniveve99) reported 18 minutes ago

  @virginmedia We are on to cancellations now Customer care services is abysmal, #virginmediacustomer care

• 
  Smiler (@MissySmiler) reported 20 minutes ago

  @virginmedia No resolution… it was just closed. Tv & broadband network service

• 
  Louise Hainey (@louise_hainey) reported 24 minutes ago

  @virginmedia As predicted no success with virgin media again today even after promising to contact me if you get this issue resolved. Turns out this company cannot cancel a contract with them.Let media company is also unable to talk to their customers successfully

• 
  iä iä Alex ftagn 🕹👾 (@QuixoticRocket) reported 31 minutes ago

  @virginmedia service page alternates between saying nothing is wrong, or to check all my connections and test again. line keeps dropping to 0 up and 0 down for a minute and then returns to something that roughly works for a few minutes. lan and wifi W4 area has been f'ed for 2 months now