Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 03/27/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Croydon, City of Westminster, Hammersmith, London, City of London, Romford, Islington, Newham, Poplar, Southwark, Stanmore, Merton, Barnet and Hampstead.

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City Problem Type Report Time
United KingdomHackney E-mail
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomCity of Westminster Wi-fi
United KingdomCroydon TV
United KingdomHammersmith TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • pepemac27 Joseph Machta⭐⭐ (@pepemac27) reported from Kensington, England

    @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @virginmedia Think it's more to do with the upgrade work then; when I select Help from the Help & Settings menu, the screen goes blank. I'm thinking it needs a network connection to work. Any plans for a Hub with built in 02 sim to increase connectivity? Currently hot spotting my phone.

  • Tuffcub Tuffcub (@Tuffcub) reported from Lambeth, England

    Had many years of perfect service from @virginmedia broadband but its now dropping off about once a week. Very annoying.

  • sofiahayat Sofia Hayat (@sofiahayat) reported from Wandsworth, England

    Just got ready to workout isung my EMS suit as I can't stand on my feet fir excersize after my operation. BOOM!! suit doesn't work because I have no I telnet fir over a week!!! @virginmedia and they are charging me to leave them

  • shackmeister Jeremy Shackleton (@shackmeister) reported from Croydon, England

    Dreadful sales call from @virginmedia. I need broadband, Sky & BT sports. Best deal requires having a load of unwanted extras apparently. No attempt to qualify my needs just clearly underpaid & commission desperate sales staff relying on a very bad script. #badservice #badselling

  • GokcePehlvnoglu Gokce Pehlivanoglu (@GokcePehlvnoglu) reported from Walthamstow, England

    @virginmedia seems like it’s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!

  • PhilPhenom Phil 🇺🇦 (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia can't speak to an agent re no services. I've keep being sent a link via text, utterly hopeless. ALL services are down in KT5 area, no TV or broadband

  • charkellyalex char (@charkellyalex) reported from Barnet, England

    @Off21_t Ngl I never had to worry before but I cancelled my BT sport on my virgin media and I was panicking trying to find a stream

  • sofiahayat Sofia Hayat (@sofiahayat) reported from Wandsworth, England

    @virginmedia BT allow you to stop your contract immediately if they do not provide the service paid for. Your customer service is atrocious. My business has suffered, I paying to use my mobile Internet instead of my broadband and I cannot finish my masters assignment as I have no internet

  • BowTieMendoza VM (@BowTieMendoza) reported from Kensington, England

    @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

  • bunchyno2 ian (@bunchyno2) reported from Enfield Lock, England

    @virginmedia I have a complaint regarding staff behaviour. Can someone help

  • sofiahayat Sofia Hayat (@sofiahayat) reported from Wandsworth, England

    31 mins on the phone to virgin media...noone has solved the issue.. I just want to leave the service now..paying £98 pcm for no service.. I just paid fir June and I have no broadband for 3 days. @virginmedia #virginmedia

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!

  • cenkkiran Cenk KIRAN👨🏻‍💻🚀 (@cenkkiran) reported from Merton, England

    Hey @virginmedia broadband is off AGAIN! Do we need to wait on call for at least 50 mins to reach technical support?

  • zkhussain Zahida (@zkhussain) reported from City of London, England

    @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

  • BowTieMendoza VM (@BowTieMendoza) reported from Camberwell, England

    @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @virginmedia not bad, only been hanging on the phone for 20 minutes so far, crap service

  • Deano1969 Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia please sort your systems and processes out. I was due a call yesterday to discuss a complaint. Only to not receive it and for you to replicate the same error. #virginmediadown

  • _RhysThorne Rhys (@_RhysThorne) reported from London, England

    @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

  • nickhooker Nick ****** (@nickhooker) reported from Kensington, England

    @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaConnolly83 Emma J (@EmmaConnolly83) reported

    @virginmedia I always have issues! My Internet connection drops out daily

  • Flloydwith2Ells Dr Flloyd Kennedy (@Flloydwith2Ells) reported

    @VirginMedia you are driving me demented. I've tried your website, your apps, all I want to do is cancel the technician appointment you insisted I make, when it was your outage that was the problem. #fail

  • tristansummers tristansummers (@tristansummers) reported

    @virginmedia forcing telephone lines onto the internet the day after the internet went down all day and you increased prices 13% over inflation means most customers will leave you as soon as they can.

  • maxsaint71 massimo santoro (@maxsaint71) reported

    @virginmedia I understand that BUT I couldn’t even book an appointment until 10’ ago since your status checker wasn’t working! You’ve lost a customer, of that I’m sure. #VirginMediaoutage #virginmediadown

  • ViTo_DEE91 Darren chambers (@ViTo_DEE91) reported

    @virginmedia So seeing as nearly every Virgin customer was affected by this, what do you plan to do? A statement perhaps?

  • NehpetS_1 Stephen (@NehpetS_1) reported

    @virginmedia Hi, the service is back up but I'm not happy with the fact that at a time when you are raising your prices above inflation on the back of claiming its to invest in a better service we seem to be having more and more intermitting problem.

  • StevieMc78 Steve Mc (@StevieMc78) reported

    @virginmedia COMPENSATION does NOT a compensate us though! £2-5 …. Having no or intermittent wifi causes EVERYTHING to stop working in our lives. It then also causes further issues with downloadable content on other sites/ services ( gaming/ services). YOUR issues means more issues 🤬🤬

  • deelogue1 Dee Logue (@deelogue1) reported

    @LeePartridge16 @virginmedia Cancel and then sign up as a new customer.

  • NiallWXM Niall 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@NiallWXM) reported

    @virginmedia I had a second line with another isp for 16 years. I cancelled it three days ago and now this happens. What’s the eta, for a fix?

  • MukoidaOscar Oscar Mukoida (@MukoidaOscar) reported

    @virginmedia This has been going on for 2 MONTHS. I cant do my school work. The TV is always pixilated. I cant use social media. We switched from EE to virgin media and let me tell you it was a BIG MISTAKE. Make us pay a lot per month for horrible customer service and bad network. FIX UP!!