1. Home
  2. Companies
  3. Virgin Media
  4. Bermondsey
Virgin Media

Virgin Media outages and service status in Bermondsey, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 30 outage signals in the last 24 hours around Bermondsey, including 30 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 25, 5:17 AM GMT+1.
  • 58% Internet (58%)
  • 15% Wi-fi (15%)
  • 13% TV (13%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of Westminster, City of London, Poplar, Islington, Westminster Abbey, and Tower Hamlets.

CityProblem TypeReport Time
London Internet 3 minutes ago
London Wi-fi 3 hours ago
London Internet 6 hours ago
London Internet 6 hours ago
Southwark Internet 7 hours ago
Southwark Total Blackout 7 hours ago

Nearby cities with recent reports

London

153 recent signals

3 minutes ago
City of London

10 recent signals

1 day ago
Southwark

9 recent signals

7 hours ago
City of Westminster

5 recent signals

19 hours ago
Islington

3 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • marianmartinart
    Marian Martin (@marianmartinart) reported from London, England

    @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

  • donnorcean
    Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

  • willbassoumba
    William (@willbassoumba) reported from Camberwell, England

    Virgin media is down and I actually have to talk to my family… yuck.

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • markatpt
    Mark Armstrong (@markatpt) reported from London, England

    @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

  • zkhussain
    Zahida (@zkhussain) reported from City of London, England

    @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

  • beccaleigh99
    Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • vmrampulla
    Vincenzo Rampulla (@vmrampulla) reported from Poplar, England

    @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

  • Khaled_Miah1
    Khaled Miah (@Khaled_Miah1) reported from Poplar, England

    @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

  • MelanieHart72
    Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

  • Veganforever67
    Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

  • tlcko1882
    Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England

    @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • tomaszrykala
    Tomasz Rykała (@tomaszrykala) reported from London, England

    Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

  • marianmartinart
    Marian Martin (@marianmartinart) reported from London, England

    @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

  • mistervickster
    Vignesh (@mistervickster) reported from Islington, England

    @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • basquildol
    Basquildol 💙 (@basquildol) reported

    @virginmedia Now it’s 3 and a half hours without a proper response on the DM thread, anyone there online who can help? Thanks

  • Hmartin1Martin
    Martin (@Hmartin1Martin) reported

    @BTGroup Nah al stick with virgin media never had a issue with them for 10 years unlike you lot

  • Fedupcivvy
    Ex-Fedupcivvy (@Fedupcivvy) reported

    @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

  • ZedwozFlamed
    zed #davidjtwt (@ZedwozFlamed) reported

    it’s called virgin media because it ******* sucks

  • TeessideDCooper
    David Cooper (@TeessideDCooper) reported

    @virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.

  • Slothlord_Luke
    Luke (@Slothlord_Luke) reported

    @virginmedia On the other hand @youfibre offered the same as what im getting but £20 a month reduction, only 12 months contract and a new wifi 7 already on order without needing to battle with customer service. 10/10

  • drstevelewis
    Steve Lewis (@drstevelewis) reported

    @SkyCricket Any chance UK tv viewers could watch this on our @virginmedia sets please? Channels 504 and 505 are not working and yes I have switched it off and back on (twice). We pay 💰s for this and the report service doesn’t seem to do very much, except send me round its loops. Not cricket

  • lennyrfc
    Lennox Richardson (@lennyrfc) reported

    @virginmedia Still got the crackling on my home phone line, despite doing all the ‘self help’ measures so what’s your advice?

  • mcgowan_mcgowan
    James Mcgowan (@mcgowan_mcgowan) reported

    @virginmedia no services at all at G74 has any issues been reported.?

  • scoggs70
    michael albertina (@scoggs70) reported

    @virginmedia If I don't it will never be resolved, so please do. As I am missing services I can only presume I will be refunded an acceptable amount for my inconvenience? I still await my refund from December when I was without service for 5 days?