Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 02/25/2026 16:40

February 25: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Harrow, City of Westminster, Hackney, Barnet, Islington, Paddington, Welling, Croydon, Wandsworth, Southwark, Chingford, Wembley and Woodford Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith TV
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomHarrow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • theashpowell Ash Powell (@theashpowell) reported from Bromley, England

    @virginmedia Any chance of a follow up on this? Our internet is consistently dropping out meaning we are unable to work. There are no service issues in our area yet this issue is continuing.

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    Umm is @virginmedia down nationwide or am I just lucky?

  • invisiblehive Pocket Tips (@invisiblehive) reported from Camberwell, England

    @virginmedia so not only have we had no service for 9 months - you now want to charge extra as we are cancelling now. Seriously the worst service on record. 5 hours to answer call as well.

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @aka_Tony_Davies @virginmedia I wish I could say the same! I bet if I get the right person to fix the problem I would be raving too! 22 months on hundreds of pounds immobile data charges while being at home most of the year...

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @virginmedia I would just like to Get the service I pay for ... that would be phenomenal

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia never did I think that in 2020, I'd be home struggling with terrible broadband. Its been more than 24 hours now! #virginmediadown

  • Jamie_Obertelli Jamie Obertelli (@Jamie_Obertelli) reported from Enfield Lock, England

    @virginmedia any update on the internet outage in Enfield? When I call up I get a recorded message but no info. I've missed vital work meetings today.

  • yoelbrightman Yoel Brightman (@yoelbrightman) reported from London, England

    Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡

  • theashpowell Ash Powell (@theashpowell) reported from Bromley, England

    @virginmedia Yes, have checked service status - no issues. Done factory resets on our router to no avail. Our broadband has been dropping out every 10-15 minutes for the past week making it impossible to work from home.

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia looks like I'll never have internet again. No connection since this morning!

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @bigname81 @virginmedia 22 months of the same issues

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    Been having issues with virgin broadband in br5 orpington area. Any one else having a bad service. Its gone down completely for me now @virginmedia

  • RaphPH Raph Pour-Hashemi (@RaphPH) reported from London, England

    @virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.

  • theashpowell Ash Powell (@theashpowell) reported from Bromley, England

    @virginmedia sort your customer service out, called up twice to sort a broadband issue, stuck on hold for an hour only to be hung up on both times.

  • RaphPH Raph Pour-Hashemi (@RaphPH) reported from London, England

    @virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Nope, this is a problem being experienced by everyone in the neighbourhood at the moment. @virginmedia has monopoly here & it's really not ideal when we are in Tier 3 working from home. #help #virginmediadownagain

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • karl_stavers Karl Stavers (@karl_stavers) reported

    @virginmedia I’ve already looked at this service, and just tried calling again to be told by the automated voice that you can’t answer my call them cut me off, do you think this level of customer service is acceptable? How can I inform you that I want to cancel if I can’t get in touch?

  • henriksen1 Sean O' Donovan (@henriksen1) reported

    Idiot on Virgin Media trying to say that Walker's challenge was shoulder to shoulder when clearly it was into Vilcnius Junior's back. Ref knew if he awarded the free kick he probably would have had to send off Walker. Totally corrupt. #RMAMCI

  • Maxib_24 Maxine (@Maxib_24) reported

    @virginmedia Hi any update today on issue with cancelled Netflix please? Been told it’s being looked at as high priority. Still no info on website?

  • paulsaberi Paul (@paulsaberi) reported

    @virginmedia Rubbish. I'm that case I'll cancel my direct debit and won't pay. total disgrace

  • Paulas_Cosmos Paula (@Paulas_Cosmos) reported

    @virginmedia I’m aware of this! I have tried countless times calling, messaging in the chat and via text!!! I get kicked off the call every time after over an hour and never hear from anyone in the chat or via text no matter how long I wait or have to restart the text each morning!

  • kazfla Karl F (@kazfla) reported

    @virginmedia My Virgin landline isn't receiving calls. Tried calling 151, after answering all the questions, no one is answering . Tried 3 times but just getting the on hold music. Spent around 45 mins waiting. Is anyone available to help today?

  • Jane47930475 Jane (@Jane47930475) reported

    @virginmedia We have repeatedly told you why we want to leave. We don't want another deal or a product please. We want to cancel.

  • danielcostaceo Danielcostaceo (@danielcostaceo) reported

    @virginmedia Again? No one help me!

  • eremko Erhan Korkmaz🇹🇷 (@eremko) reported

    @virginmedia After waiting half an hour the phone just hung up. I been trying to contact since this morning, but still looking for someone to help my problem.

  • karl_stavers Karl Stavers (@karl_stavers) reported

    @virginmedia What about the 30 days notice you require to cancel the contract? Worst customer service I’ve never experienced because I can’t talk to anyone