Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Southwark, Islington, City of London, and Poplar.

City	Problem Type	Report Time
London	Internet	1 hour ago
City of Westminster	Total Blackout	4 hours ago
London	Internet	6 hours ago
London	Wi-fi	7 hours ago
London	Internet	7 hours ago
London	Wi-fi	9 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Roger Highfield (@RogerHighfield) reported 6 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Kay Bak (@kaybaka) reported 7 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 9 minutes ago from London, England

  Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.

• 
  Mabs Ahmed (@Mabs79) reported 10 minutes ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

• 
  Lucy Hunte (@HunteLucy) reported 15 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  Amanda Birrell (@blackheathma) reported 16 minutes ago from London, England

  @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

• 
  Declan Higgins ☘ (@declan1968) reported 16 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 21 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Connor Dean (@donnorcean) reported 23 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Mark Armstrong (@markatpt) reported 26 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  mark (@PieFaceMark) reported 30 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Melanie Hart (@MelanieHart72) reported 32 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  William (@willbassoumba) reported 36 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Shah 🦅 (@shah4569) reported 39 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Rhymer Rigby (@rhymerrigby) reported 41 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Juan Folgar Colomer (@jfcolomer) reported 45 minutes ago from London, England

  @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

• 
  Mary (@SandraS80775853) reported 46 minutes ago from London, England

  @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

• 
  Befitat50 (@befitat50) reported 53 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Swami (@swami102) reported 55 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Jane Common (@JaneCommon) reported 59 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lyn Prodger (she/her) (@Prodgey) reported 1 minute ago

  @virginmedia If you look at my post I have sent a DM numerous times with no response it resolution. I will try again now 😡

• 
  Hinsdale, New Hamster (@HinsdaleNH) reported 4 minutes ago

  @SSyskey @virginmedia That sucks. Hope they get you straightened out before too long. 🤞

• 
  magdi abdelhadi (@maegdi) reported 6 minutes ago

  @virginmedia your customer service sucks. do something about it ffs

• 
  Matt Walters (@mattwalters70) reported 9 minutes ago

  @virginmedia Congratulations for officially being the worst company that I have ever dealt with. Poor customer service with staff who DO NOT listen, staff that oversell contracts to vulnerable people, a website that is frankly awful, complaints that are not taken seriously.

• 
  Steph (@StephyCoops) reported 11 minutes ago

  @virginmedia I have missed every single England game due to the crap service from virgin media. 3 days of no internet last week supposedly fixed but goes down again today. I work from home and I’m totally fed up with it.

• 
  OMF (@exolon) reported 13 minutes ago

  @FractalDoctor I called Virgin Media the other day and had to spend 5 minutes shouting slowly at an almost useless AI, before being passed to the loudest call centre in India where they tried to upsell me a mobile phone plan before accepting my instruction to end a broadband service. Greed.

• 
  Andy (@andy_treadwell) reported 15 minutes ago

  @youfibre Your updated privacy terms catches the eye: "When we may share information with trusted service providers and partners;" If I start getting spam from youfibre 'partners' = bye bye & that is on top of virgin media buying you (many of us are refugees from virginmedia)

• 
  NTANTU (@NtantuNow) reported 17 minutes ago

  @virginmedia im leaving you lot, still not sorted the signal issue in my area. Its been nearly a week of this! poor!

• 
  Dr Keresaspa 🦉🍉 🇵🇸 (@DrKeresaspa) reported 23 minutes ago

  Seriously do NOT deal with @virginmedia they treat their customers like something they stepped in. Sky, BT, EE, anybody, just not them.

• 
  claire bear (@clairebearcg) reported 24 minutes ago

  @Libra_Comms @virginmedia virgin media is completely ******* useless. they always pull this **** right when you actually want to sit down and watch tv 🙄