Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Poplar, Croydon, Welling, Hackney, Islington, Leyton, Romford, Orpington, City of Westminster, Dagenham, Ilford, Newham, Wandsworth and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Poplar |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Welling |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Euan Wilson
(@_euanwilson) reported
from
London, England
One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful
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Paul Malin
(@Paulmalin10) reported
from
Camberwell, England
@virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Tell me bout it. And now when you contact phone number it just goes dead. Even when it’s up I find their download speeds shocking. Only been with them 5 weeks and not accepting this level of service.
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Dave Cross
(@davorg) reported
from
Wandsworth, England
Hi @virginmedia. My street WhatsApp group shows that all of your customers on this road have no broadband service. A Google news search shows the problem is wider. Your status page is broken. Please give us some information.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ambsonthescreen @ruskin147 @virginmedia Doesn’t work. Was down an hour ago and now just says we’re aware of an issue etc etc
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rodger f
(@glen_faba) reported
from
Harrow Weald, England
@virginmedia HA5 area off London has now been down since 8.40am, no internet no TV , please fix/ advise urgently
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Me too....been 5weeks and service is shocking. Not settling for it anymore . Just contacted BT and they are gonna install me WiFi with them in 2 weeks fibre as was with them before for 3 years and never ever had an issue with them
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Steve O
(@journeymansteve) reported
from
Camberwell, England
@JohnD0956 @WISE16 @virginmedia Gits ..... most of London down I’m hearing
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Shelley Burke
(@ShelleyBurke23) reported
from
Wandsworth, England
@ruskin147 @virginmedia No service here in SW15
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Priya🦋
(@sayitrightltd) reported
from
Kensington, England
Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Esp when bulk of country working from home and now cannot and gust service is non existent
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Phil Marriott Ⓥ
(@phil_marriott) reported
from
Camberwell, England
@laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@tonydg99 @virginmedia @Midnarth Finally... you admit there is a fault! Then why is your service status line still saying “no issues”
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(((Simon M)))
(@SpiderJ) reported
from
Barnet, England
@virginmedia no internet service in N3. What's the plan to fix it. Can't work. Kids can't do school work. Not good
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Jason Robinson
(@jcronthego) reported
from
Camberwell, England
@virginmedia I have an error code S101, your web-site insists I call but your phone number says that I have to call back later as you are busy. I need to work from home. I need to get on-line now. Please help
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Ian Brown
(@ian_flyinscot) reported
from
Kingston upon Thames, England
@virginmedia please help with complaint raised..... customer service is just woefully poor
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Fiona Graham
(@FionaGraham) reported
from
London, England
@ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@virginmedia You seem to have outages repeatedly. Virgin CS are absolutely crap, scripted, robotic and a waste of time. Your ‘#stayconnected’ does not apply as I’m currently #notconnected
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Pipster..
(@viceregality) reported
from
Lambeth, England
Seems I’m not the only one having a problem with their @virginmedia broadband going down... bit busy working from home so if you could get it fixed that would be great.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsey
(@DigitalDoodler) reported
More diabolical service @virginmedia. Was told our bill would go up to £125 but been charged £129.50 (increase of £59 a MONTH) Ended our contract, and since have had 2 calls trying to make me stay and the last call the bill went down to £60. Serves me right for being so loyal :D
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Peter Hazlewood
(@PeterHazlewood6) reported
@virginmedia what has happened to Virgin during lockdown. My broadband is so unreliable. Customer service useless. Fees keep going up. Time to give BT a try.
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CO’S
(@cjosulli) reported
Hi @virginmedia, my Wi-Fi is still down in SE11. Not only can I not properly work but I can also not play WarZone with my crew. I am holding you personally responsible for the dub I am currently not getting Mr Branson. For shame
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Matt Jones
(@matthewwjones) reported
@virginmedia Not on your service status website, but people all over SW London are reporting problems with upload speeds - it's affecting all my neighbours (postcodes SW13, SW14...) Please investigate ASAP, and let your customers know what's going on - it's very disruptive!
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Ben Stockman
(@BenStockman) reported
@virginmedia When is the Sw9 outage getting fixed?! If I wanted rubbish automated customer service and no internet for 24 hours I'd have stayed with BT
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Jamie McHale
(@jamiemchale) reported
@virginmedia Yes, and I am also a current customer. I moved in with my partner last year and cancelled my old account. The account was in good standing, and it closed to zero. I opened a new account at my new address, and am currently paying the bills.
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Juliet. 🌸
(@gagaofvamps) reported
@virginmedia Hi, unfortunately I couldn’t because of the health situation. It was back in June 2020. I asked multiple times for a return kit to be sent to me but I never received one... I’m also scared that the email might be a scam, hence my concern because I replied to it...
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Rhys Edwards
(@rhys_edwards) reported
@virginmedia I keep getting over charged for a contract that I didn't agree to, or sign. Can you please help? Flagged direct debits to Monzo as fraud.
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Penny
(@UselessCoin) reported
Virgin media compensating us £404 and a new router because they finally realised we've been paying for service we haven't gotten because of its busted ***
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Sue Wilkinson
(@its_not_susan) reported
@virginmedia I assume its a credit as my contract states my package includes a service in the price which was agreed at upgrade and yet still being charged for it on top of the set amount stated.