Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 03/25/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Islington, Hackney, Southwark, Stanmore, City of London, Hammersmith, City of Westminster, Hampstead, Ilford, Greater London, Camden Town, Borehamwood and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomIslington Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.

  • mikereddington Mike Reddington (@mikereddington) reported from Bromley, England

    @virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @virginmedia It doesn't work , now I have lost home phone service

  • ItsKatieC0mpt0n 凱蒂 (@ItsKatieC0mpt0n) reported from Epsom and Ewell District, England

    @virginmedia 3 weeks after you drill through my pipe & send cowboy plumbers out I still haven’t heard anything! I filled a complaint 2 weeks ago and no response. If you think I am paying my bill this month you can jog on. Absolute terrible customer service

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.

  • JulieAdamFilms J Calvert & A Bates (@JulieAdamFilms) reported from Camberwell, England

    @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.

  • hill_mal Mal (@hill_mal) reported from Bromley, England

    @virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!

  • Dee03616 Dee_dee03616 (@Dee03616) reported from Croydon, England

    @virginmedia I seem to be having very slow connection?

  • pharmr5 Diviyesh Shah (@pharmr5) reported from Brentford, England

    @virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap

  • cornbunting Anita McCullough (@cornbunting) reported from Walthamstow, England

    @virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.

  • RKWinvisibleman Robert Wright (@RKWinvisibleman) reported from Lambeth, England

    We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?

  • skatinggirl1 julie atkinson #ForeverEuropean #Rejoin💙 #FBPA (@skatinggirl1) reported from Bromley, England

    @virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.

  • timlardner Timbo (@timlardner) reported from Camden Town, England

    @virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?

  • shaspi Sharon Spiteri (@shaspi) reported from Tottenham, England

    @virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.

  • benhollinsworth Ben Hollinsworth (@benhollinsworth) reported from Ilford, England

    @virginmedia internet outage two weeks in a row. What’s going on!?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BBdance1995 BB ( beth Lang) (@BBdance1995) reported

    @virginmedia Already tried that for 3 days straight no help at all

  • TomPovey6 Tom (@TomPovey6) reported

    @virginmedia Rubbish. Can’t complete a single conference call without it cutting out. However, I finally spoke to someone (waiting 40 mins) and they told me that for months there has been a ‘utilisation’ issue in my area and cables are being replaced. No one told us this. VERY bad CX.

  • RachelAnders66 Rachel Mc (@RachelAnders66) reported

    @virginmedia how can I get in contact with someone about my non-existent wifi? 2 of us trying to wfh with no wifi isn’t the service we pay for.

  • Kassim_arab Kassim Arab (@Kassim_arab) reported

    @virginmedia I have had only very slow speed for over 2 weeks with my children missing school my wife missing work because Virgin can give me what I'm paying for. No customer service unless you count people telling me to reset my equipment. which does nothing still. But still paying full bill

  • Brayshawmpj MBrayshaw (@Brayshawmpj) reported

    @virginmedia No thy doesn’t answer my question and your chat team haven’t either pls help

  • tom__jenkinson Tom Jenkinson (@tom__jenkinson) reported

    @virginmedia I'm only getting 3mbps upstairs when I'm getting 450mbps downstairs.. Any help?

  • EmmaTay87480187 Emma Taylor (@EmmaTay87480187) reported

    @virginmedia I was with sky for 20 plus yrs...went with #virginmedia as good intro price, then after 12 mths cost rocketed to same as sky. Considering of returning back to sky especially after this bad experience

  • JohnStuWilson John Wilson (@JohnStuWilson) reported from Coventry, England

    @virginmedia It’s an intermittent problem just with WiFi, no problem with connection into the house. Your app tells me my hub is too old.

  • TomPovey6 Tom (@TomPovey6) reported

    @virginmedia February 18th but no guarantee. I also have to diarise to call you to ensure I get compensation ONLY when the work is complete. I am literally paying full price for a non existent service. FYI - in order to speak to someone, I had to say I wanted to cancel.

  • RobNash83 Rob Nash (@RobNash83) reported

    @virginmedia Ridiculous. It's not that you can't. Of course you can. An email to the right team would get that done. It's that it's your policy not to. I believe VM purposely make it difficult to complain. Terrible attitude towards your customers