Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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The latest reports from users having issues in Bermondsey come from postal codes SE16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 03/18/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Bermondsey, Borehamwood, London, Ilford, Ealing, Wembley, Walthamstow, Streatham, City of Westminster, Islington, Hampstead, Camden Town, Hackney and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomBermondsey Internet
United KingdomBorehamwood Internet
United KingdomLondon Wi-fi
United KingdomIlford Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • ScottGentle14 Scott Gentle (@ScottGentle14) reported from Camden Town, England

    @virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia @virginhelp since yesterday 11.26pm have no internet. I’m in area 21. Need to work now. When are you going to fix it? Your customer service is the worst one - useless. I need an answer now because I need to WFH!!!

  • CalfosDrive Papa J (@CalfosDrive) reported from London, England

    @virginmedia I want to cancel my mobile contract. How do I do this?

  • Michaelhlamb Michael Henry Lamb (Mike TV) (@Michaelhlamb) reported from Poplar, England

    @virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?

  • RobinShaw24 RobinShaw58 (@RobinShaw24) reported from Harrow Weald, England

    @virginmedia We’ve been having intermittent problems several days a week even after receiving a new router

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.

  • Jo_The_Waiter CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England

    @DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service

  • cordellcampbell Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia outage in Kensington....again.

  • Edd1203 Eddie🇬🇧🇪🇺 (@Edd1203) reported from Camberwell, England

    @jamiepattenden1 @virginmedia Had the same issues with mine. Router would reboot between midnight - 1am for about a month then stopped.

  • Zabadda Richard Marsh (@Zabadda) reported from Epsom and Ewell District, England

    @GraemeKelly1 @virginmedia I moved house and wanted to take my 500mb virgin package with me (£110 pm) they don’t service my new area so they charged me £240 to leave them even though it’s their fault! Disgusting!

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @virginmedia I complained some weeks ago and have received a written response. I want to discuss it but have been holding on the phone now for half an hour. I have just moved house and the service has got worse. I cannot make video calls that is affecting my business

  • _alexandrakirk Alexandra Kirk (@_alexandrakirk) reported from Tottenham, England

    @virginmedia Hiya, still having connection issues in N6, are there any updates?

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia This same letter twice. Service kept cutting out for while street through April/ May/ June but mostly less than 24 hours. When was more than 24 hours your website was down for logging claims. Was just impossible to speak to anybody so I withheld payment not getting service

  • adbalfour Alex Balfour (@adbalfour) reported from Kensington, England

    @virginmedia @PlayAvengers @Arekkz Bayta codes???Doesn’t he mean Beeta codes? For ****’s sake can no one speak proper British English any more. People at Starbucks -‘Can I get...’. Others ‘my bad’, ‘different THAN’, ‘a bunch of people’, ‘ON the week-end’, ‘ON Trafalgar Square’, ‘advertizement’ (my son said this)!

  • RaymondBarker4 raymond Barker (@RaymondBarker4) reported from East Ham, England

    @virginmedia We are sick of the constant interruption to our service time for a change me thinks

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia Internet not working again. Never received a response from the number you sent me

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia What about **** customer service and no ****** every answering. Doing much about that?!

  • subhendudey Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    Hi @virginmedia I don't understand I am not under any contract still I am not able to cancel my connection. Can you please why??

  • CalfosDrive Papa J (@CalfosDrive) reported from London, England

    @virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Chavapa_99 T-bag (@Chavapa_99) reported

    @virginmedia I am paying for 500mb/s and want to upgrade even to 1gb but I don't trust it. Eveytine there is an issue in my area. My broadband goes down constantly. There is always an issue in my area and I am 15 min away from big Ben (imagine). This been happening for the last 8 months

  • jbwb2020 jbbenjamin.sol #IStandWithRayFisher 🔜 (@jbwb2020) reported

    @virginmedia Your automated system keeps saying my password isn't secure enough! I've changed three bloody times! Your phone won't allow to speak to someone!!!! I am not paying a bill for a house I've never lived it! I don't live at 500. Never have. I live at 510!

  • OrestAndrijiw Orest Andrijiw (@OrestAndrijiw) reported

    @virginmedia Apparently no main fibre optic cable into the building. But was told otherwise on several occasions even when hub not working! Tech coming tomorrow to “fix”. Unbelievable!!

  • AmyHeppi Amy Heppingstall (@AmyHeppi) reported

    @virginmedia I’m more concerned with my wifi working than getting into my account working as it’s now been 22 days,two official complaints and still terrible wifi! I’m writing to the communication ombudsman tonight and getting quotes for Sky and BT

  • bucklandbear Old-Bear Kenobi v37.12 (@bucklandbear) reported

    @jeffharris_665 @virginmedia Another guy mentioned this- CityFibre are the new kids on the block, getting strong reviews for quality of service and customer service. If yours is dropping out on a schedule that’s 100% Virgin’s problem.

  • jbwb2020 jbbenjamin.sol #IStandWithRayFisher 🔜 (@jbwb2020) reported

    @virginmedia I've just logged into the account and it's still showing an address I've never lived at ffs! This is not rocket science. Reconnect me and fix this now! I work from home for crying out loud.

  • CoventryDean Dean Coventry (@CoventryDean) reported

    @virginmedia Exactly what I mean terrible service

  • Snehmai Snehmai Singh (@Snehmai) reported

    @virginmedia I am highly shocked to see a well named organization's employee email involved in this. Please help in tracking this employee of yours.

  • jeffharris_665 Jeff Harris (@jeffharris_665) reported

    @Tom_Atkins96 @virginmedia This is my 2nd one still the same issues 😩

  • robert_burke3 Rob (@robert_burke3) reported

    @virginmedia is your wifi down in the SE17 area? Hasn’t been working since last night