Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Newham, London, Southwark, Hackney, Camden Town, Croydon, Hammersmith, Islington, City of London, Ilford, Waltham Forest, Wembley, Merton, Dagenham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.
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george
(@_georgey) reported
from
Richmond, England
Obviously never got a response from this @virginmedia
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Sam Blackmore
(@FaintVlogger) reported
from
Harrow Weald, England
Big up @virginmedia gone down in the Harrow area...
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!
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Craig Glenday
(@craigglenday) reported
from
Camberwell, England
@virginmedia Resolved now, thanks. Not easy to cancel a V Mobile contract, & not at all clear on the site (I get it, you don’t want to make it too easy for customers to leave, but it was all going a bit Kafka!) The Virgin Media customer experience, on the other hand, was vastly more pleasant!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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James Mc
(@jimmymc) reported
from
Bromley, England
@virginmedia So, despite me spending an hour on the phone persuading you that I am not moving house just yet.. I wake up this-morning to find I’ve been disconnected anyway. And I’ve been hung up on once already while being transferred to the movers dept. Shocking service.
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
Glad I'm not working from home today, @virginmedia broadband down again 😒
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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Yao Song Ng
(@notquiteYao) reported
from
Croydon, England
@virginmedia I want to leave. I really want to leave. Your first customer agent was good, your second agent (cancellations) was rude, and the third (technical) was plain useless. I can’t afford your service, I suffer severe depression, and I can’t keep spending 45mins doing this
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annwyllie
(@annwyllie) reported
from
Richmond, England
@virginmedia yet more non working channels. Few itv and sky channels not working. Just why do I continue using you when there's always some sort of issue. Wait time on phone is over an hour! Such bad service
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?
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dj bosher
(@djbosher) reported
from
Kensington, England
Wifi fail incoming, **** you virgin media
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Hadi Taheri
(@persianuk2017) reported
from
Kensington, England
@virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.
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James Mc
(@jimmymc) reported
from
Bromley, England
@virginmedia Yep. I asked to start a complaint, to which I was told I problem.. and guess what.. no-one’s been in touch. Been constantly with you since ‘96 through Nynex, C&W, NTL, Virgin Media. Think I deserve more loyalty than I’m getting.
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@danmac50 @virginmedia We won’t know. Internet down. Has been for about 4 years.
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.
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RThomas
(@Mr_RThomas) reported
from
Lambeth, England
@virginmedia why don’t you allow for your users to delete all saved shows at the same time rather than 1 by 1 😖 that’s really bad UX
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Myz Mar
(@OneOnlyMasjen) reported
@virginmedia Broadband not working, can’t get through to customer support using either 150 or 03454541111, numbers appear disconnected when dialled. This is our third outage in the pst few weeks! What are we paying so much money for?
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Bob F1
(@RobeF1) reported
@virginmedia @macavanagh I still have no internet or landline phone. When trying to contact VM from mobile on the 0345, 0800 numbers it says the numbers are not recognised..WTF is going on?? I can’t even get the status online?? How do I get to speak to VM??
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Laura
(@Laulovesgigs) reported
@virginmedia hi there how do I claim for compensation for constant loss of service, and not just today. Your website is not helpful. Thanks
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💥Nuala💥
(@nualaloves80s) reported
@zRapidzq @virginmedia I'm fed up af all the services 😒 and we never get any discount I've been with them for years xx
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Brendan Walker
(@bemb0) reported
@SteveFforde @virginmedia I had the same price hike - I phoned them and got more for a lower price. No service is perfect - buses and trains are cancelled all the time. Restaurants have to close for unforeseen circumstances. Phones need turned off and on. It’s just a thing that happens.
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CHRONIC
(@CHRONIC_UK) reported
@Pound4Pound_No1 @virginmedia Yeah its been ongoing since last night. Worst part is its screwing with all my lights in my house.
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TJ Williams
(@DJkritical) reported
@virginmedia Download speed is been massively affected after total blackout earlier. Any idea on timeline for a full fix pls?
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Pete Prodge - @peteprodge@mastodon.social
(@peteprodge) reported
@DalaiFarma @StarLightsGirlx @virginmedia Not had a power outage from an energy provider, only from the grid which won't be their fault. If I am being asked to pay for substantially less than the service I pay for, I do complain, I do demand compensation and in some cases I cut off direct debit and let them whistle.
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Jason Kneen
(@jasonkneen) reported
@realvinchenski @rysetko @virginmedia Got the receipts from Pingdom for the last few years. Been down a lot. But that's just me. Other experience may vary. We can all have other experiences OK?
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Iain
(@Iain_74) reported
@virginmedia Still having problems with wifi 😡