Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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The latest reports from users having issues in Bermondsey come from postal codes SE16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 03/18/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ealing, Bermondsey, Harringay, Fulham, Paddington, Finchley, Croydon, Borehamwood, Ilford, Wembley, Walthamstow, Streatham, City of Westminster and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomBermondsey Internet
United KingdomLondon Internet
United KingdomHarringay E-mail
United KingdomFulham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia It doesn’t for me. Virgin has build a wall of impenetrable bots and automised systems that makes any communication impossible.well done of not making any attempt to help your customers. This is such an arrogant attitude

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia I did call. One chap was very helpful and referred the poor broadband service and a faulty landline for two years to @Ofcom and the latter chap was not very helpful. Would you stay and have your monthly fee go from £28.50 to £49.50?

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Hello anyone there? Could you please reply to my last message? As my landline is not working and there is no email support it seems Twitter is the only other way to get hold of Virgin Media. Please advice how to get hold of customer services not 0345 as too expensive

  • AnnieLouLDN Annie Lou (@AnnieLouLDN) reported from Tottenham, England

    @virginmedia Spoke to someone in customer service and hopefully your IT dept will resolve the app issues .... but you still haven’t replied to this tweet AND my internet connection is atrocious. So glad I’m teaching online .... not 😩😠

  • CMS200 Chris S (@CMS200) reported from London, England

    @virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    Dear @virginmedia since you refuse to pick up your phones and there is no way to contact you I wish to cancel my broadband contract on march 05th. Please do not renew it.

  • jemmacrow Jemma Crow (@jemmacrow) reported from Poplar, England

    @virginmedia still had no response to why my internet is so shockingly bad. Not great when trying to work from home...

  • sunnydeo Sunny Deo (@sunnydeo) reported from Enfield Lock, England

    @virginmedia you have one hour to respond with a solution. 5 - hours spent on call centres 3 - failed outdoor pre-installations. 2 - failed indoor wifi installations. 1st - time customer. This how you treat customers? No solution today, fine, I’ll go with @skytv

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Can I please DM you on this issue?

  • Goldenlocks Estelle Levacher (@Goldenlocks) reported from Richmond, England

    @virginmedia hello, we are unhappy with our broadband. It’s bad as my husband and I are both WFH and my Teams calls are regularly interrupted. We have the highest broadband package available and pay over £100 a month so it’s clearly unacceptable. Please send an engineer ASAP!

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing

  • AnnieLouLDN Annie Lou (@AnnieLouLDN) reported from Tottenham, England

    @virginmedia I want to use your app, I really do but I can’t create an account as my acc no (as found on top right of my paper bill) is only 8 digits. And not the 9 you require. Why is using your service so difficult? And my internet connection so rubbish? PS. I can count!

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Still no reply from any of your online contacts - unacceptable customer service

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.

  • MirinaFaria 🏀Little Apple🍎Miri (@MirinaFaria) reported from Bromley, England

    Can’t wait till I get to cancel my @virginmedia contract and move to BT. I mean selling me 200Mb internet and not even delivering an average of 10Mb is not cool right! I mean imagine all the people that pay for the same service but don’t know how to measure it!? Right!

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.

  • MirinaFaria 🏀Little Apple🍎Miri (@MirinaFaria) reported from Bromley, England

    Wouldn’t it be nice if @virginmedia actually delivered the service they get paid for!? And when you called to talk to them they actually answer or when you go on the offered live chat you’d get a person and not a robot!? Yeah me too. #worstservice #virginmedia

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning

  • vorny_twts matt 🇮🇳 (@vorny_twts) reported from Merton, England

    This zoom call keeps crashing **** off @virginmedia

  • DemeryUK Daniel Emery (@DemeryUK) reported from Richmond, England

    @browntoby @virginmedia My wife works at a well known provider. The biggest discounts are available from ‘retentions’ i.e tell them you want to cancel and you can sometimes get over 1/3 off your bill.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wallywooly life is short, do what makes you happy (@wallywooly) reported

    @virginmedia Last night when it went off I couldn't get online to check any local issues

  • Finkk_ Coralie Fox (@Finkk_) reported

    If anyone if thinking of joining @virginmedia DON’T. I’ve tried to cancel about 5 times in the last 7-8 months and they won’t let me. While charging me double what my contact price was!

  • TomBryan_3 Tom Bryan (@TomBryan_3) reported

    @virginmedia Thankfully, after weeks of trying, we’ve managed to resolve. I’ll still be logging a complaint for your (lack of) customer service

  • Finkk_ Coralie Fox (@Finkk_) reported

    @virginmedia No because I have a job and I’m not giving you any more of my time. You can contact me via email but ONLY if it’s to cancel my contact (if I still haven’t been able to and it’s likely) and offer me decent compensation because you are ruining my life

  • JeanneBartram Jasmine the European Cat (@JeanneBartram) reported

    @virginmedia You are not providing a land line you are providing a digital line. It will fail if there is a power cut. You are no longer charged for landline rental but you continue to pass on the costs for the landline rental to me & are substituting it for a product I have no use for

  • TomBryan_3 Tom Bryan (@TomBryan_3) reported

    @virginmedia Told you you hadn’t reviewed correctly. Yes, my FIL is a current customer, something else that was stated previously

  • dabbercraw69 Iain Craw (@dabbercraw69) reported

    @virginmedia Yes the operator said it would help the poor speeds I was receiving

  • SarahEmilyTeale Sarah Teale (@SarahEmilyTeale) reported

    @virginmedia OFC I’ve tried calling it kicked me out bcos you already know about the problems ?? Apaz ??

  • _Fletch__ ⚽⚽ L E E ⚽⚽ (@_Fletch__) reported

    @Albionwestand @virginmedia Shocking mate I called up @virginmedia and they said I can reduce bill by £60 without losing any channels 3 days later all the kids channels go! Very poor company

  • miffybarker Miffy B 🇪🇺 (@miffybarker) reported

    @virginmedia No, it’s no where near the router. The connection isn’t the problem, it seems to be itv authentication