Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 01/15/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Mitcham, Croydon, Paddington, Hammersmith, City of Westminster, Wembley, Fulham, Merton, Romford, City of London, Southwark and Enfield Town.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomIlford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • DannMustDie Dan of Rivia 🐉 (@DannMustDie) reported from Richmond, England

    Second day in a row my internet has cut out mid stream at 9pm at night. What the **** @virginmedia ?

  • emmyreay Emma Reay (@emmyreay) reported from Ealing, England

    @virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Merton, England

    @virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.

  • MemoryGate Michael Shilling (@MemoryGate) reported from Croydon, England

    @virginmedia @itvcorrie I suppose all those students locked down in halls at my old uni @ManMetUni need something to do.

  • MrBriggsie James 'Jimmy' Briggs (@MrBriggsie) reported from London, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia why’s you automated payment system not working!!!! 😡

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.

  • tom_king97 Tom King (@tom_king97) reported from Bexleyheath, England

    @virginmedia would you care to explain why our M500 WiFi package doesn’t go above 30mbps? Also why your customer service team don’t respond to any emails, calls and live chat messages about the issue. Would be greatly appreciated.

  • Veevs Veevs 🇵🇪 (@Veevs) reported from Richmond, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia prices continually increasing and no discount for loyal customers! I’ve been with them 20 years! Won’t remove landlines which are never used and all I get are nuisance calls!

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?

  • KnowlesyCPFC AK (@KnowlesyCPFC) reported from Croydon, England

    @virginmedia is there a reported outage in the CR8 area? We’ve had no internet connection for nearly 30 minutes.

  • rebeccastewartx Rebecca Stewart (@rebeccastewartx) reported from Camden Town, England

    @virginmedia broadband, phone and TV all down in N7 area. Any updates?

  • MiriLopezMusic Miranda López (@MiriLopezMusic) reported from Wandsworth, England

    @virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • billosmond bill osmond (@billosmond) reported

    @virginmedia Just called this number and they report no service problems in my area. What a joke

  • rob9_afc Rob (@rob9_afc) reported

    @virginmedia So am I right in saying, if the WiFi goes down so does the TV?

  • sianhelena_m Sian Milner (@sianhelena_m) reported

    @virginmedia If everytime I call the installations team they can’t help, what do you propose that I do?? At this point I might as well just cancel my contract.

  • MilesMcGowanCS Miles McGowan (@MilesMcGowanCS) reported

    @virginmedia Hi John. I'm not sure of the details but you've attempted twice to move the package to a new address and failed both times for reasons that weren't immediately obvious. This meant we still had an active connection at our old address which was a big problem for the new tenants.

  • billosmond bill osmond (@billosmond) reported

    Having real problems with @virginmedia at the moment. Despite repeated calls and tweets nothing seems to be improving the situation. Very frustrating #virginmedia

  • persucuted1 namecannotbeblank (@persucuted1) reported

    @virginmedia 4 engineers (within a month) new leads new connections and a new box. if this Internet isn't working by 9am 24/7/22 we will cancel our contract with you assuming that you have broken our contract. 😠

  • TheAzureRider AzureSun (@TheAzureRider) reported

    Definitely did not expect to have to manually sort out my ******* router at 1 in the ******* morning for 30 minutes because Virgin Media can't simply deal with **** properly

  • EamonConneely1 Eamon Conneely (@EamonConneely1) reported

    @virginmedia bad signal and tv channels not working properly, is there a problem or is the problem with my set up

  • yepreallynotme Not My Real Name (@yepreallynotme) reported

    @virginmedia So, just so I'm clear. You perform planned maintenance. Fry my hub and then tell me I need to wait a week for you to fix it. I'm working from home. How the hell do you expect me to do this? Your maintenance has caused my loss of Internet and work. An engineer should be sent now.

  • stevehalluk Steve (@stevehalluk) reported

    @virginmedia I've already checked it says there is no issue. The service we get is disgusting.