Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, London, Wembley, Poplar, Croydon, Welling, Hackney, Islington, Leyton, Romford, Orpington, City of Westminster, Dagenham, Ilford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Total Blackout | |
| London |
Internet | |
| Wembley |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.
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ToughRecoil
(@ToughRecoil) reported
from
Poplar, England
@chriscb @virginmedia R u from E2? Because mines down too
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ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
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Tracey Cookson
(@cooki40) reported
from
Richmond, England
@virginmedia I was given a discount in March this year, what I didn’t know was that meant a new contract, that part was definitely not clear. Plus as I said my landline that you charge for has never worked. I will be making an Ofcom complaint
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
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Helen Connor
(@Hw1Helen) reported
from
Camden Town, England
@virginmedia when will you fix the fault at nw3? It's been 3 days!!!
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia Internet down again. What are you doing?
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Hammersmith, England
@virginmedia @mrslooker Problem continues at E15 2BT. Any advice??
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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Su O'brien
(@suob71) reported
from
Bexleyheath, England
@VIRGINMEDIA NO TV NO BROAD BAND NO ANSWER ON THE PHONE USUAL EXCELLENT SERVICE NOT
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Part of the Rebel Alliance and a Traitor
(@HerRoyalDykness) reported
from
Romford, England
@virginmedia all services down AGAIN the quality of service from Virgin lately has been shocking multiple outages of tv/broadband. Not entirely sure what I'm paying for when I can't use it.
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vShowcards.com
(@vshowcards) reported
from
Camberwell, England
@MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Brodband at E15 2BT is still down. 3rd day now.
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Vicki Wheatley ⁷
(@vicki_stitcher) reported
from
Crayford, England
@virginmedia please can you sort out the ongoing issue with broadband (no internet). We have not had internet for 3 days! How are people supposed to work from home???!!
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
@virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?
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Ann Cooper
(@Ann_MadDogLady) reported
from
Bromley, England
@virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Tierney
(@chevvykevvy) reported
@virginmedia @virginmedia @Virgin why does it take so long to speak to a person. I tried at 9am, was promised a call back it never happened. Now trying again 1st you are directed to the wrong department then put on hold ! Coming up to 45min 4th attempt today!
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110218
(@110218_fle4gle) reported
@virginmedia Nope, dont worry. I will raise a further complaint.
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P
(@pac1980) reported
@virginmedia myself and my neighbours have lost internet connection, but checking the service on the webpage it keeps saying nothing is wrong. Obviously a wider issue, so don't particularly want to wait for an engineer next week. How can this be escalated?
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NicolaHalton
(@halton_nicola) reported
@virginmedia Thank you, but as you are the company that I am having the issue with I would have thought that you could do more than hope it’s fixed ASAP
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Tiff💫
(@Tiffanylouiseex) reported
@virginmedia Just to be told no one can help me and I have to pay to get out of my contract even though it’s all your fault? Sick and tired and speaking virgin today. Been contacting yesterday morning. Being told different things and still nothings sorted. Virgin is 💩💩💩💩💩
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Mark Read
(@Team_Mark) reported
@virginmedia can you confirm if outage in Manchester/Salford area? Trying to register loss of service and the website doesn't submit the form when I my postcode, house number and surname. Postcode M50 3AP
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Dave Hammer 🏴 🇬🇧
(@hammerbiker666) reported
@virginmedia can you help? Contract finishes on 27 Sept and want to drop to just broadband - says we are on M200 fibre but there is no fibre in our area??
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michelle halford
(@shellbingo211) reported
@virginmedia We spoke to someone this morning said the internet was sorted but.its not am like i said virgin are in breach of contract if someone dose not phone us and sort it out within 24 hours i will cancel and go back to sky they have much better customer service
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David Holmes
(@Sherl06303) reported
@virginmedia Tried that - never get through - you really are appalling.
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millie
(@breezemillie) reported
@virginmedia both my TV and WiFi won't work, have tried all advice online and still not working. My call won't connect to customer service, please can you help? I need WiFi to work at home.