Virgin Media Outage Report in Bermondsey, Greater London, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hammersmith, Croydon, City of Westminster, Newham, Wandsworth, Dagenham, Orpington, Poplar, Ilford, City of London, Hackney, Wembley, and Camden Town.

City	Problem Type	Report Time
London	Internet	1 hour ago
Southwark	Internet	1 hour ago
Hammersmith	Internet	4 hours ago
Croydon	Internet	4 hours ago
City of Westminster	Wi-fi	5 hours ago
Hammersmith	Internet	5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported 41 seconds ago from Camden Town, England

  @virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic

• 
  Deano (@Deano1969) reported 6 minutes ago from Wandsworth, England

  @virginmedia Broadband down again? SW12 #virginmedia

• 
  Martin (@dickerboy) reported 6 minutes ago from Merton, England

  How can I speak to someone @virginmedia about broadband issues? The automated call handling doesn’t address my problem.

• 
  Antje Southern (@noneybean) reported 9 minutes ago from Islington, England

  @virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning

• 
  Antje Southern (@noneybean) reported 10 minutes ago from Islington, England

  @virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud

• 
  Antje Southern (@noneybean) reported 16 minutes ago from Islington, England

  @virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.

• 
  Sunny Deo (@sunnydeo) reported 20 minutes ago from Enfield Lock, England

  @virginmedia you have one hour to respond with a solution. 5 - hours spent on call centres 3 - failed outdoor pre-installations. 2 - failed indoor wifi installations. 1st - time customer. This how you treat customers? No solution today, fine, I’ll go with @skytv

• 
  Chris S (@CMS200) reported 25 minutes ago from London, England

  @virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!

• 
  Antje Southern (@noneybean) reported 29 minutes ago from Islington, England

  @virginmedia It doesn’t for me. Virgin has build a wall of impenetrable bots and automised systems that makes any communication impossible.well done of not making any attempt to help your customers. This is such an arrogant attitude

• 
  Mark Phillips 💙 (@Mark_Phillips66) reported 32 minutes ago from Camden Town, England

  @TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.

• 
  Antje Southern (@noneybean) reported 32 minutes ago from Islington, England

  @virginmedia @garysmartin Your service isn’t even worth half the money you charge

• 
  Antje Southern (@noneybean) reported 34 minutes ago from Islington, England

  @Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.

• 
  Annie Lou (@AnnieLouLDN) reported 34 minutes ago from Tottenham, England

  @virginmedia Spoke to someone in customer service and hopefully your IT dept will resolve the app issues .... but you still haven’t replied to this tweet AND my internet connection is atrocious. So glad I’m teaching online .... not 😩😠

• 
  Jemma Crow (@jemmacrow) reported 35 minutes ago from Poplar, England

  @virginmedia still had no response to why my internet is so shockingly bad. Not great when trying to work from home...

• 
  Lynette Szeto-Martinez (@LynetteSzeto) reported 36 minutes ago from Islington, England

  @virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown

• 
  Antje Southern (@noneybean) reported 40 minutes ago from Islington, England

  @virginmedia Still no reply from any of your online contacts - unacceptable customer service

• 
  Antje Southern (@noneybean) reported 43 minutes ago from Islington, England

  @virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.

• 
  Antje Southern (@noneybean) reported 49 minutes ago from Islington, England

  @suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort

• 
  vishal.rehan (@vishr83) reported 49 minutes ago from Wandsworth, England

  @virginmedia this is the third day in a week where we have lost WiFi and I have to use my phone data. I am not happy with this service and the money we are paying and getting no messages from your company

• 
  Mark Phillips 💙 (@Mark_Phillips66) reported 54 minutes ago from Camden Town, England

  Yet more #virginmedia problems in NW5 - every day this week @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Omar Teknology (@OTeknology) reported 42 seconds ago

  Virgin Media tryna ******* over big time like im with a new provider but they wanna charge me for cancelling their contract. ******* teefs.

• 
  Sam 💫💛 (@samanthastansX) reported 3 minutes ago

  @virginmedia It’s happening loads! My internet is always down!!!!

• 
  Sack the PM (@PmSack) reported 6 minutes ago

  @virginmedia I couldn't access payment or help to find out why I'm being charged more than I should be!!

• 
  Rajesh Patel (@r4735h) reported 11 minutes ago

  @virginmedia Could you Help, I cannot get through to you, been cut off twice, install date 26th Sep, and now 4 Oct. Complaints Live chat waiting for 1.30mins

• 
  Leonard.Saunders (@LeonardSaunde19) reported 14 minutes ago

  @virginmedia I am trying to find out why I have not received my new equipment and given crap service now been passed to faults I really need a senior manager to call me so as to resolve this or I will leave Virgin Media for another supplier

• 
  Louise (@Louise63544316) reported 14 minutes ago

  @virginmedia Yes there is no problems reported

• 
  dawn marie (@fulbut) reported 14 minutes ago

  @virginmedia Sorry a total cop out. Who is actually investigating this, please don’t treat me like a fool. Does an investigation take over 3 months when it’s pretty much clear cut what happened. I have all the emails. Nobody is investigating otherwise I would be kept in the loop after 3months

• 
  Sean Acton (@SeanActon2) reported 17 minutes ago

  @virginmedia Apologies not working on laptop so sorry

• 
  Sparsh Maheshwari (@SparshMaheshwa9) reported 19 minutes ago

  @virginmedia internet is down in the S2 region since a few hours, any updates on a resolution? Customer Care number keeps us on hold for more than 30+ mins

• 
  WriteFilmSleepRepeat 🇪🇺 🇺🇦 #BLM 3.5% (@SongoftheOss) reported 21 minutes ago

  @virginmedia So no help for customers after 9… wow