Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, City of London, Islington, Southwark, Poplar, Westminster Abbey, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	2 minutes ago
London	E-mail	25 minutes ago
London	Internet	1 hour ago
City of Westminster	Internet	2 hours ago
London	Wi-fi	2 hours ago
London	E-mail	2 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  seiferxin (@seiferxin1) reported 7 minutes ago from London, England

  @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

• 
  kevin richardson (@kevinri00714924) reported 7 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Declan Higgins ☘ (@declan1968) reported 9 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  royal 🌈 (@elthampalacegay) reported 14 minutes ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 14 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Lloyd Child (@islingtonlloyd) reported 15 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Brenda (@joybrenda) reported 20 minutes ago from London, England

  @virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of

• 
  Roger Highfield (@RogerHighfield) reported 25 minutes ago from London, England

  @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

• 
  Nigel Ellway (@Nigelellway) reported 32 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Rhys (@_RhysThorne) reported 34 minutes ago from London, England

  @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 38 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Ritch Zablan (@blue_murdock) reported 41 minutes ago from Camberwell, England

  @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

• 
  Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported 42 minutes ago from London, England

  @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

• 
  marksonofjohn (@marksonofjohn) reported 42 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  S (@MSROPER10) reported 45 minutes ago from London, England

  @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

• 
  Kay Bak (@kaybaka) reported 46 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  royal 🌈 (@elthampalacegay) reported 50 minutes ago from London, England

  Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

• 
  mark (@PieFaceMark) reported 51 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Amanda Birrell (@blackheathma) reported 52 minutes ago from London, England

  @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

• 
  Mary (@SandraS80775853) reported 57 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ִ (@peebthis) reported 6 minutes ago

  @Synifx @PeteUK7 @virginmedia saying this is an "edge case" is absolute bad faith. this exact case happens MULTIPLE TIMES PER DAY for a company like that

• 
  Cookie (@chrissincl29564) reported 8 minutes ago

  @virginmedia @JamieGBarry But it never matches the new offer prices does it

• 
  Knightmare Fuelhausen (@Th3Crusad3r) reported 10 minutes ago

  @virginmedia Internet down, nobody has come to install my new media sets and your phone line crashes and cuts off when trying to call you Message me immediately

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 13 minutes ago

  Could someone please recommend a reliable broadband provider. I want to cancel my @virginmedia services. Will view TV with our Freesat box, won't need the landline therefore only require broadband. I'm aiming to cut our expenses drastically. Thank you.

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 14 minutes ago

  @virginmedia I'd like you to reply to my request for cancelling my tv services & landline but KEEP my broadband. You never seem to reply. I just want info on how to do this please?

• 
  🇬🇧 FI is awesome 😎 (@GrahamCompton) reported 20 minutes ago

  @JamieGBarry @virginmedia Leave. Send back the equipment at their cost. Get your partner to order a new contract via a comparison site. Claim cashback. Been there, done that. Totally nuts customer service by Virgin.

• 
  Chris Stephenson (@4sec7) reported 20 minutes ago

  @JamieGBarry @virginmedia Cancel. Then they will Hassle you daily as you get closer to cut off day offering you the same deal (or better!) you asked for in the first place

• 
  Heppo (@neilheppen) reported 25 minutes ago

  @virginmedia @rafthemaster Your best renewal price for existing customers fluctuates almost daily - ours between £78 and £98. Just within the space of days. And give notice to cancel, follow it through and you get an even better offer. The way you treat existing customers is scandalous .

• 
  🇨🇦 Budget organics (@BudgetOrganics) reported 28 minutes ago

  @PeteUK7 @virginmedia Bad robot.

• 
  Olivia Litter (@LitterOlivia) reported 29 minutes ago

  @PeteUK7 @virginmedia Virgin are awful. They owe me £170 and of course it’s no where to be seen. They once chased me as a student and single mother at 21 for £2 and threatened legal action until I paid. They are uncontactable as well and quite deliberately so. I’ve left them and won’t be back. Shamefu