Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Waltham Forest, Newham, Croydon, Barking, Harrow, Ilford, City of Westminster, Hampstead, Harringay, Paddington, Wembley, Poplar and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
||
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Waltham Forest |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Three Peace
(@ThreePeaceSweet) reported
from
Tottenham, England
@milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service
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sam shea
(@thecatsrgrowlin) reported
from
Tottenham, England
@DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up
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steve osagie
(@stevespotlight) reported
from
Swanley, England
@virginmedia i used to highly rate your services but over last 3weeks your team & customer services been the worse . I am trying to pay a bill & u keep charging me more i will never ever use @Virgin service again highly disappointed #BadCustomerService #CustomerSrvice
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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Miguel
(@agathodaimonix) reported
from
Hackney, England
got a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia thanks for ******* the phone line the other week. However, it has stopped working again. Grateful for a speedy fix please!!!
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Nuno Lopes 🦦🏳️🌈
(@NunoEd) reported
from
Lambeth, England
@virginmedia My internet keeps dropping (right now for instance) and it’s been like this for since I signed up (2 months). All my neighbours have been complaining about the same. During a period when I need my internet almost at all times it’s letting me down and making me lose business
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Bhavin
(@Bhavinchief) reported
from
Brentford, England
@virginmedia The speed is very bad! Not getting what I supposed to. We should get a refund or cut our bill for the poor service.
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ice
(@__dimeji) reported
from
Enfield Lock, England
@virginmedia fix your **** connection **** sake
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally
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Dan Padgett
(@danjpadgett) reported
from
Wandsworth, England
. @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
Still down @virginmedia. Utterly diabolical service!
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Richard Wynne
(@RichWynne1979) reported
from
Hackney, England
@virginmedia Still terrible . Currently using 4G in my living room
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@DrEMcNaught @virginmedia They have the worst customer service I have ever known
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either
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Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
I will never ever subscribe to @virginmedia services due to how difficult they make it to change services/cancel contracts. It's a joke and should be looked at by @Ofcom.
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Basel Mahmood
(@basel_mahmood) reported
from
Merton, England
Let me guess. @virginmedia is down again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Unhappy Chappy
(@ChappyUnhappy) reported
@ItsaMeKurtis @virginmedia I’ve got videos (check some of my other tweets) where it’s been consecutive. I ALWAYS get disconnected at 1:30am without fail. I guess I’ll just have to tweet them daily till they get the idea
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Vijay Jois
(@vijayjois) reported
What is the problem with your #broadband service in #NW4 @virginmedia ?
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DJDcee
(@DJDcee) reported
@virginmedia Don’t even bother, literally the worst company
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Unhappy Chappy
(@ChappyUnhappy) reported
@virginmedia I also have a video which shows that your website says there’s no errors in my area but your staff members all tell me there are… someone is lying… I can’t post the video as it has my postcode but I’ll be happy to email it/DM it for clarification and evidence
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Dane Mercer
(@Lokust_Overlord) reported
@virginmedia I've tried to phone but can't get past the automated service and when I put in a complaint online they seem to ignore the actual issue
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PandOminous
(@PandOminous) reported
Actually disgusted by virgin media right now it's been going down regularly in my house and today is no different apparently they're working on a fix by at least 8 pm 😡🙄 Sorry all for the hassle with streams @Retweelgend @LiveStreamersRT #twitch #sorry
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David
(@im_grumpy83) reported
@virginmedia I’ve been a customer for nearly 9 years with only a slight break due to a house move. I’m fed up having to reboot because your router is terrible for Wi-Fi (which appears to be a well known issue) #broadbandhell
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Tiger_Mafia
(@Tiger_Mafia_Zam) reported
@virginmedia This is wired. Every day for a week between 10 am and 4pm the service slows to a crawl. As someone who works remotely and needs access to file shares, this is very frustrating.
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David
(@im_grumpy83) reported
@virginmedia No it’s always been an issue. Even with the hub I got when I moved. I have the hub 3
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Laura Alexandra🌻
(@LArlandria) reported
@virginmedia Hi, my house number does not come up on your website when I check to see if you can provide broadband to my address but the other houses do. Can you help please?