Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 02/09/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Waltham Forest, Newham, Croydon, Barking, Harrow, Ilford, City of Westminster, Hampstead, Harringay, Paddington, Wembley, Poplar and Welling.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomHackney E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • jeverington James Everington (@jeverington) reported from Camden Town, England

    @pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Crayford, England

    @virginmedia No it’s not a service issue it’s a shit router which can’t seem to get further than 10 foot been requesting booster from you even worse app to no avail stop apologising and sort it out!!!

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice

  • tonycelebrity tony pickering (@tonycelebrity) reported from Camberwell, England

    @virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service

  • YenSanford Yen Sanford (@YenSanford) reported from Bexleyheath, England

    @emloue @virginmedia @virginmedia contacted me and we went through some trouble shooting guides. Fortunately, as well, I have two tech savvy brothers who helped and sorted it, updated and all. We managed to fix between us all. 👍🏼

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Unlike your service, which never arrives!

  • TheTallBlonde1 Stefan Selby (@TheTallBlonde1) reported from Harrow Weald, England

    @virginmedia thanks MM. Still not working but already called the customer services desk. Got an appointment for an engineer on Tuesday.

  • JBazzler Jack Barry (@JBazzler) reported from Lambeth, England

    My internet has been down for hours. But there is no way to contact @virginmedia. They are had at customer service. If I don't get internet soon I will go mad like in the Shining and there will be no Edinburgh show for anyone

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    ...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Much like many people’s internet and tv service tonight!

  • jdaukes Johnny Daukes (@jdaukes) reported from Brentford, England

    @virginmedia It’s down. Expected fix by 16:00.

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @pixelandsoda @Senna82 @virginmedia Still no joy in BR1 4A... Also met with clueless customer support who had no idea there was an issue / not seeing a reported issue on the system.

  • Nicolanoodle Nicola Fish (@Nicolanoodle) reported from Kingston upon Thames, England

    @virginmedia I totally agree. Sadly it doesn’t seem that easy. I repeated at least 5 times ‘I’d just want to cancel my account’ to no avail.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Shame she couldn’t smash your terrible service

  • DaveMauger Dave Mauger (@DaveMauger) reported from Wandsworth, England

    @virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    Because every interaction with @virginmedia on any customer service channel is enough to make me want to open a vein.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • holdermummy lucilia holder (@holdermummy) reported

    @virginmedia Weeks ago when I was assured a call back which never happened hence I have called again this week and cannot get through I have even left my number but nothing

  • CharlotteBayli1 Charlotte Bayliss (@CharlotteBayli1) reported

    @virginmedia have possibly the worst customer service ever! After we terminated our contract in January 2021 a payment was taken out of the bank and it appears that you took it upon yourselves to renew the contract without our agreement! Will never deal with Virgin again!

  • Drhelenlp helenlp (@Drhelenlp) reported

    @sam_recovery @virginmedia And they’re usually quick to respond if it involves you giving them money! It’s when you need customer service that they’re generally ****.

  • gemmaswiers Gemma Swiers (@gemmaswiers) reported

    @virginmedia why does your Internet give up every Friday afternoon? No, there's no known faults, yes I've switched it off and on again. 3 weeks in a row, not a problem on other work days. #ridiculous

  • loisislane Lois♥️💜♥️ (@loisislane) reported

    @virginmedia I have been on the online chat since 9.45am this morning... I was told by the first guy at 10:51 he was transferring me to a colleague and I am still waiting!! This is really poor service, I'm trying to get in touch with you and you are making it extremely difficult.

  • zophixan Zophixan (@zophixan) reported

    @virginmedia Dear Virgin, I just noticed you prolonged my contract by another 12 months and increased the price when I moved house WITHOUT MY CONSENT, this is not acceptable, I want this sorted out!! I want to cancel ,the service is terrible & speeds less than half paid for!

  • cuddy271 Michael Cuddington (@cuddy271) reported

    @DCMS Here in Leeds we supposedly already have 1 Gigabit via @virginmedia but because it says it on the label I am afraid its not whats in the tin . Our speeds are rarely anywhere near what we are paying for and all we get are excuses , we arent world leading the worst speeds in Europe

  • BizzMcewan Liz McEwan (@BizzMcewan) reported

    @virginmedia Transferred, or should have been. Last digit on the account has changed. Virgin now using 2 different emails to contact me re account, I think I will contact them at Sunderland and see if it can be resolved. There are a number of issues, all since contacting bereavement.

  • EmmaLouiseWebb3 Emma Louise Webb. THT (@EmmaLouiseWebb3) reported

    @virginmedia im getting professional help for the trauma, these guys who say they are from your company but are clearly not are desperate sick individuals who need dealing with and supported to stop and appologise to the people they abuse and inflict fraud on

  • allthingselliej 𝔼𝕝𝕝𝕚𝕖 (@allthingselliej) reported

    The audacity of virgin media to make our bill higher when the service it’s providing is subpar at best