Virgin Media Outage Report in Bermondsey, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ealing, Islington, Croydon, Barnet, Hammersmith, Ilford, Enfield Town, Romford, Southwark, City of London, Barking, City of Westminster and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Hackney |
||
| Ealing |
TV | |
| Islington |
Internet | |
| Croydon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia @VirginMediaCorp guess we will go another week without being able to resolve! If only you understood the actually impact this has had... #promises #fail #CustomerService
-
Tony Warren
(@TonyWarren34) reported
from
Bexleyheath, England
@virginmedia We wanted to upgrade our hub due to internet continually dropping out in parts of the house when it previously never used to. Followed the link via @virginmedia app which recommended a new hub. Can't do online have to speak to person but been on hold for 1hr+ 3 times & gave up
-
Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
Missed the whole 2nd half of the Chelsea game thanks to @virginmedia. Good luck to whoever answers the phone in their call center tomorrow cause I am gonna go ape **** on them 😤🤬
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia No it was an automated service it seems. Before I could say to a person or press a button to talk with some one the line cut off lol
-
Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia **** the wishlist. I just want a service that works. Definitely not virgin
-
Dave Pynor
(@DavePynor) reported
from
Walthamstow, England
@skyboxoffice @virginmedia I’ve just paid £26 for the fight night and it’s pixelated glitches? What’s happening?! Please help or give me a refund! Mental!
-
Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia So I paid more for HD and got a worse service! It’s never ending can’t wait to go back to sky!
-
Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia Yeah when can I cancel my contract?
-
Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia yet again, service down and 1 hour + wait for support
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia Probably not looking at the full conversation history then. Problem not between cabinet and house. However engineer forgot again to put notes down. Said to contact him and he abs his line manager would ensure resolution, however not returned calls or messages
-
Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
Hi @virginmedia - what’s going on this weekend? TV and broadband sporadically working. Your site says everything is ok but I’ve not been able to connect to the internet all day and the tv service is having an absolute meltdown every hour or two.
-
Andrew James Heath
(@AJ_HEATH20) reported
from
Lambeth, England
@t_hartley @virginmedia Also his internet seems to cut out every night at exactly 00:00 when we’re playing COD, please can you sort?
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia Now I'm a little pissesd off. 1 hour in line waiting and at 19.53 exactly 1 hour its cut off. Your side of customer service 10/10. Phone sides rating 0/10
-
Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia Its now been 6 hours and nobody had called me. This is the bad service I am talking about! Its not good enough!
-
Umar
(@Umar_iFL) reported
from
Merton, England
Surely @virginmedia should be offering full refunds for any customers that bought #JoshuaPulev Picture issues still not fixed. RT to get @virginmedia attention as they haven’t made any comment on it yet.
-
Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia Sort your muppet service out first!
-
Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia please help distressed customer regarding constant landline calls from scammers with 0161 numbers
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia Currently waiting in the Q Turns out you ring and it tests then asks you to reset. Once that dosent work you ring back. System recognises at that point your still having issues. And offers to talk with a person. Thanks again for your attention in this Paul
-
James Teodorini
(@JamesTeodorini) reported
from
Wandsworth, England
@virginmedia this is an absolute joke. No warning that there were issues with the AJ/Pulev stream so people are paying £26 for a basically unwatchable stream. If there's no refund you're defrauding your customers by getting them to pay for a service you knew wasn't working.
-
Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia who gives a ****. sort your shitty service out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lisa Proctor
(@xray_lisa) reported
@virginmedia You've clearly never had a parcel delivered by Yodel.
-
stewartjmurray
(@stewartjmurray1) reported
@sniffpetrol @ScottishPower @virginmedia Virgin are absolutely awful.
-
Tom Westmacott
(@twestmacott) reported
@sniffpetrol @ScottishPower @virginmedia My fave was when Virgin hooked up my new neighbour... by disconnecting my line. And then refused to admit fault leaving me offline for three weeks. Never again!
-
Dale
(@dalcur92) reported
@virginmedia Thanks. If we called after 1pm regarding the issue would you say the switch back should be imminent?
-
StevieNoises
(@StevieNoises) reported
@sniffpetrol @ScottishPower @virginmedia Oh they're utterly terrible. Had an 9 hour back and forth over text to try and cancel my service before I moved. Utterly enraging and abysmal service. Never again
-
Amy Elizabeth 🦖🇿🇦🥰xxx
(@AmyLFruitcake85) reported
@virginmedia Your website is now working and says there’s no issues but they’re clearly is. Same thing happened last week and the internet was off for over 6 hours
-
George Smith
(@georges74761640) reported
@virginmedia why is it always so difficult to get through to anyone... Trying so hard to cancel so I can escape the dreadful customer service
-
Richard Porter
(@sniffpetrol) reported
@virginmedia I have called that number before. I have also spoken to people online and on WhatsApp. Nothing ever gets resolved. Your company's customer service is dreadful.
-
Roco
(@RoCo67) reported
@virginmedia Do I just cancel my direct debit until resolved
-
KIRAN SINGH BIRK
(@Sarpanch1971) reported
@virginmedia Yes I know and I have emailed them numerous times. I had a manager call me from a call centre in India and he was too busy chatting about Bollywopd movies with his friend next to him. How unprofessional is that!!! Let alone when a customer is unhappy.