Virgin Media Outage Report in Bermondsey, Greater London, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: Newham, City of London, City of Westminster, London, Orpington, Southwark, Islington, Hammersmith, Ilford, Croydon, Bromley, Mitcham, Barnet, Poplar, and Hackney.

City	Problem Type	Report Time
Newham	Internet	2 hours ago
City of London	TV	2 hours ago
City of Westminster	Internet	3 hours ago
London	Wi-fi	13 hours ago
London	Internet	15 hours ago
London	Wi-fi	19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  London Lofty (@lofty_london) reported 54 seconds ago from Camberwell, England

  @Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.

• 
  liam (@g4g02_) reported 2 minutes ago from Lambeth, England

  can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?

• 
  TomRileyPhotography (@TomRileyImages) reported 5 minutes ago from Harrow Weald, England

  @virginmedia the day of all days.. no phone no broadband in HA2 area.. any reported issues?

• 
  Andy Saw (@andysaw) reported 7 minutes ago from Kingston upon Thames, England

  @virginmedia fibre service down again and can’t get to service status page to log this ...........

• 
  Iain Sisson (@i_am_iain) reported 7 minutes ago from Croydon, England

  @virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle

• 
  Mark Taylor (@MarkAJTaylor) reported 10 minutes ago from Wandsworth, England

  2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...

• 
  Mark Taylor (@MarkAJTaylor) reported 17 minutes ago from Wandsworth, England

  @virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.

• 
  Richard Mander (@RichardMander1) reported 18 minutes ago from Lambeth, England

  @virginmedia what is wrong with the service in SE27?

• 
  𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬 (@ZatoichiHattori) reported 21 minutes ago from Kingston upon Thames, England

  Cheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite

• 
  GStramaccioni (@Stramauk) reported 22 minutes ago from Ealing, England

  @virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?

• 
  Paul Nockolds (@KnooKie_uK) reported 27 minutes ago from Richmond, England

  @virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?

• 
  elly (@putyourboootson) reported 27 minutes ago from Lambeth, England

  @virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?

• 
  Tom Page (@tompagenet) reported 28 minutes ago from Tottenham, England

  @virginmedia As much as I obviously love giving my full personal details in a totally public forum, I'll just leave you to fix this now. I did try.

• 
  Ben James Photography 🔆 (@BenJamesPhotos) reported 29 minutes ago from Ealing, England

  Virgin Media have the worst customer services, shambolic systems and ridiculous processes, I hate having to be one of their customers as no other provider down our road gives us fibre broadband. Utterly shameful! @virginmedia #virginmedia #rubbish 😡

• 
  Andy Cairns (@andycairns) reported 31 minutes ago from Romford, England

  @virginmedia No service again in RM2. Last speed test showed 3mbps when I’m paying for 500. Only option to cancel my account involves sitting on a premium rate number for an unspecified length of time. This is awful service.

• 
  Stan (@stan_london) reported 43 minutes ago from Ealing, England

  @virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.

• 
  Ben James Photography 🔆 (@BenJamesPhotos) reported 43 minutes ago from Ealing, England

  @Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡

• 
  Lewis Oakley (@lewyoaks) reported 51 minutes ago from Ealing, England

  I can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.

• 
  #HellomynameisPaul💙 (@PaulWRamsay) reported 52 minutes ago from Camden Town, England

  @virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?

• 
  Niall Kelly (@niallkelly9889) reported 54 minutes ago from Croydon, England

  @virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Bit About Britain 🇬🇧 🇺🇦 (@bitaboutbritain) reported 2 minutes ago

  @F_Glass_Author @virginmedia Communications companies can't communicate and seem to specialise in appalling customer service.

• 
  Peter Morgan (@NotVBrightSpark) reported 3 minutes ago

  @virginmedia @VirginActiveUK …….and another morning of poor broadband connection to @virginmedia …… Buffering, lag, watching pages load…..

• 
  Mehmet Akduman (@mehmetakduman) reported 7 minutes ago

  For the 4th time in since Tuesday, my internet is down. How difficult to fix your services @virginmedia?

• 
  Sarah 🙋🏻‍♀️🦸🏻‍♀️🧚🏽‍♂️ (@Mrs_G26) reported 11 minutes ago

  @LeePartridge16 @virginmedia @SkyGroup they weren’t so helpful for me. I pay over £100 there’s lots of deals, not offered any of them. I wouldn’t say it’s the best either but we have limited choice. Broadband is slow and the mini boxes you pay for and a subscription always cut out.

• 
  Will 🦊 (@holyland2) reported 16 minutes ago

  @virginmedia any danger of you fixing your issues ? Can we expect a refund for your lack of services ?

• 
  AUDITOR OF REALITY (@AuditorsReality) reported 16 minutes ago

  Thought @virginmedia had gone down again. Rather, it was the cat whilst sitting on my laptop had surreptitiously activated airplane mode... She can also take screenshots.

• 
  Subsonic (@Subsonic_tv) reported 24 minutes ago

  @Pijinnn_ @virginmedia I had the same issue with VM when my contract came up for renewal. I basically ended up telling them what I was gonna pay or I'd leave. Ended up paying about £42 for 500mbps

• 
  Chrissie (@chrissy__w) reported 26 minutes ago

  @virginmedia absolutely shocking service, intermittent broadband and tv services for 2 days. Yet just been informed increasing my basic package by £20 a month, don’t think so time to go elsewhere. Crap customer service, 15 years of loyalty, time to go!

• 
  AUDITOR OF REALITY (@AuditorsReality) reported 28 minutes ago

  Though @virginmedia had gone down again. Rather it was the cat whilst sitting on my laptop had managed to activate airplane mode... She can also take screenshots.

• 
  neil orpen (@neilorpen) reported 30 minutes ago

  @LeePartridge16 @virginmedia The solution must be to move to a competitor