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Virgin Media outages and service status in Bermondsey, England

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Full Outage Map
  • Virgin Media generated 17 outage signals in the last 24 hours around Bermondsey, including 17 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 6, 12:04 AM GMT+1.
  • 59% Internet (59%)
  • 16% Wi-fi (16%)
  • 12% TV (12%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of Westminster, City of London, Poplar, and Islington.

CityProblem TypeReport Time
London Wi-fi 3 minutes ago
London Internet 2 hours ago
London Wi-fi 3 hours ago
London Internet 3 hours ago
London Internet 4 hours ago
London Wi-fi 6 hours ago

Nearby cities with recent reports

London

111 recent signals

3 minutes ago
City of Westminster

5 recent signals

1 day ago
City of London

5 recent signals

1 day ago
Southwark

3 recent signals

11 hours ago
Poplar

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • markatpt
    Mark Armstrong (@markatpt) reported from London, England

    @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

  • jfcolomer
    Juan Folgar Colomer (@jfcolomer) reported from London, England

    @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

  • tripodmatt
    Matrim Red Hand (@tripodmatt) reported from Islington, England

    @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

  • marianmartinart
    Marian Martin (@marianmartinart) reported from London, England

    @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

  • markatpt
    Mark Armstrong (@markatpt) reported from London, England

    @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

  • shah4569
    Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • vmrampulla
    Vincenzo Rampulla (@vmrampulla) reported from Poplar, England

    @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

  • PieFaceMark
    mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • zkhussain
    Zahida (@zkhussain) reported from City of London, England

    @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @philclarke0170 Virgin media seems to be the problem

  • KikassP
    kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

  • SandraS80775853
    Mary (@SandraS80775853) reported from London, England

    @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

  • BowTieMendoza
    VM (@BowTieMendoza) reported from Camberwell, England

    @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

  • MSROPER10
    S (@MSROPER10) reported from London, England

    @cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lennylaw
    Percival Merganser (@lennylaw) reported

    Really good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.

  • swlondonraised
    cari_lou (@swlondonraised) reported

    @virginmedia Yes it was working then just cut out again this is a joke

  • laankaan
    kaan #freeimamoglu (@laankaan) reported

    @virginmedia So should I check your outage page daily to see if I’m getting the service I’m already being overcharged for? It took 30 minutes to talk to someone btw. Also; scaring people to overpriced renewals 6 months in advance is DISGUSTING.

  • andyg81
    Andy Golds (@andyg81) reported

    @virginmedia yet another broadband fault in de7 area ! Utter joke ….. time to cancel everything and move away after 20 years of being a customer

  • kellyj70
    Kelly Turner (@kellyj70) reported

    @virginmedia My son is job hunting and needs the internet. What with issues with you taking over my son’s Netflix account and giving us ads, we’ve had several times where we have lost services. Only renewed a few weeks ago! Wish I’d gone to Sky.

  • tomcity1
    tom (@tomcity1) reported

    @virginmedia No there is a problem in my area says your website 👍

  • graeme1878
    Graeme (@graeme1878) reported

    @virginmedia are you willing to just let a customer of 9 years go so easily like that or was it half arsed by your staff member that all he could do was the most basic and not even try and get my partner to stay with yourselves.

  • geofn3751
    Geoff Naylor (@geofn3751) reported

    @virginmedia Yes, but how can you penalise me for wanting to move to a service provider who can provide the service that you can't?

  • Oxford_Life
    In Oxford (@Oxford_Life) reported

    @virginmedia I would assume it will always show that info incorrectly since your site seems to be outdated and not taking account of the fact that with phone-via-router when your broadband is down so is your phone!

  • Harryn9000
    Harry Nicholson (@Harryn9000) reported

    @virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this