Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 03/06/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Poplar, London, Wembley, Ilford, Borehamwood, City of Westminster, Newham, Southwark, Hackney, Waltham Forest, Croydon, Islington, City of London, Barnet and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoplar Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWembley Total Blackout
United KingdomIlford Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care

  • KyleFair1985 Kyle Simon Fair (@KyleFair1985) reported from Romford, England

    @SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2

  • LorisZubanovic Loris Zubanović (@LorisZubanovic) reported from Ilford, England

    @virginmedia No, still no service. I called and they told me it would be back at around 12h, but then got an SMS telling that it would be around 14h. They move that target every few hours.

  • PaulG_Lon Paul (@PaulG_Lon) reported from Wandsworth, England

    @TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Harrow Weald, England

    @virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!

  • garythunt Gary 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧Here for the cricket. (@garythunt) reported from Islington, England

    Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    @virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore

  • Malcy7 Malcolm Saunders (@Malcy7) reported from Crayford, England

    @virginmedia never use #virginmedia constantly shafting us for money for things we haven’t agreed to. 4 months in a row, 4 different things. Now denying conversations happened and won’t recall recorded calls. Disgusting for a 15yr customer.

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @MickHarkin8 @virginmedia Not talking about a new customer.

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Kingston upon Thames, England

    @virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia 2/2 you be able to supply a service at a later date.

  • peter_boxer Peter Boxer (@peter_boxer) reported from Croydon, England

    @virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.

  • CaptainZongo Captain Zongo (@CaptainZongo) reported from Croydon, England

    @virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    @virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.

  • mrharrynorton Harry Norton (@mrharrynorton) reported from Tottenham, England

    Back in London and my 4G is shit again. @virginmedia

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    I have never had any problems with you @virginmedia before and not happy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • matt0834 matt (@matt0834) reported

    @virginmedia The community hahaha. You are stealing money for a service you have stopped. What is technical about that?

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported

    @virginmedia do you have any issues with your network plz? My mother is receiving texts but unable to send any at all except via android messaging service. I am iPhone so getting none of hers. She’s getting mine and gets my sons who is android and able to reply. Just nothing out

  • dog_gem Adrian (@dog_gem) reported

    Getting slightly fed up of the unreliability of @virginmedia lately. Router always rebooting and dropping out the WiFi. Yet apparently no issues in my area.

  • noimnotahmad council house and violent (@noimnotahmad) reported

    @virginmedia do Virgin Mobile offer eSim support?? Thinking about switching !!

  • LydonJC O.W.L.A (one world libertarian anarchism) (@LydonJC) reported

    @virginmedia @PaulOneill69 Virgin broadband down since Saturday still waiting for engineer. 🤡🤡🤡 😴

  • Garry_Moore1965 Garry Moore (@Garry_Moore1965) reported

    @virginmedia Hello NL my wife is trying to change her surname on her mobile account ,the last person she spoke to forgot to change it,also the name on her bank card is wrong,any help would be appreciated. Thank you

  • Pagga88 pagga (@Pagga88) reported

    @virginmedia When I took up virgin it said it was available in my area over 2 months ago. Any of them issues you have stated should be resolved now an works should of been carried out. Them reasons are invalid

  • Leah_Timms Leah Timms (@Leah_Timms) reported

    @virginmedia @adamjbarber Broadband has not been working in BS6 area for over 24 hours but it does not appear on the service checker :(

  • Besty_019 Nathan George Best (@Besty_019) reported

    @virginmedia my broadband has been down all day, I've ran the tests on the website and there isn't any service issues.

  • tdowling1987 Tom Dowling (@tdowling1987) reported

    @virginmedia I’m trying to suspend my service due to personal reasons but i keep getting passed from retentions to home moves and back again. No one will help me