Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 03/09/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, London, Southwark, Dagenham, Ilford, Camden Town, Croydon, Hackney, City of London, Romford, Barnet, Islington, Tower Hamlets and City of Westminster.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomWembley Total Blackout
United KingdomLondon Wi-fi
United KingdomSouthwark Total Blackout
United KingdomHammersmith Internet
United KingdomDagenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Surely you must agree that your service status is useless if there's a fault for 15 days but doesn't once give me a correct status? Why is the status tool broken and why is it not being fixed?

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia I've already spoken to them many times including tonight and they can't do anything other than tell me that the date has moved yet again. Nobody seems to be able or willing to fix your broken status system.

  • Purp_Amethyst Maya (@Purp_Amethyst) reported from Camden Town, England

    @virginmedia guys my internet is not working ?

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • ImaginaryCard MOMO (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?

  • JP_Goddard John Paul Goddard (@JP_Goddard) reported from Bexleyheath, England

    @virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia No coherent reason for 17 days of unusable broadband. Yesterday was told there was an SNR issue, today I was told everything is resolved but my awful bandwidth still shows otherwise. I'm now on a 3 day bandwidth check, which is at least different, possibly progress possibly not.

  • garyekins Gary Ekins (@garyekins) reported from Epsom and Ewell District, England

    @virginmedia Out of nowhere service stops. Everything is plugged in correctly. Restart. Nothing works. Give it a few hours and miraculously starts working again. About once a week now.

  • Sheetal_15 Sheetal (@Sheetal_15) reported from Camden Town, England

    @virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.

  • daviduaregod paul davis (@daviduaregod) reported from Romford, England

    @virginmedia I want to upgrade as I had problems with my income but I can’t do it online don’t say nothing about my next package it’s. A disgrace I can’t phone as it cost me

  • TechZilla_ Tech Zilla (@TechZilla_) reported from Brentford, England

    @virginmedia Well your customers report issues on download detector because you guys are so difficult to reach!

  • GoodbyeCook Villain in Tinseltown? (@GoodbyeCook) reported from Hackney, England

    @virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.

  • TechZilla_ Tech Zilla (@TechZilla_) reported from Brentford, England

    @virginmedia When I checked other sites like down detector it shows Virgin broadband is down all over london so how come you don’t know that?

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @CommunityFibre @virginmedia #broadband #internet I cancelled Virgin Media broadband in January due to poor customer service and very poor upload speed. Community Fibre are an amazing company! Speeds upload & down 150meg half the price of Virgin. Cust Serv outstanding!! CF!👍🏻👍🏻👍🏻

  • 303marty Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported from Romford, England

    @virginmedia Another nuisance call from Virgin overseas..Disgraceful...telling me I was going to get the Boxing channel as I was a valued customer all for another an extra £8 a month..You have had one warning do something about it or I will report you.........

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Your various automated customer service systems are a horrible mess, they flat out contradict each other! It's shamefully bad & has been so for a long time so this can't be news to you. Why have @virginmedia STILL not done anything about these basic customer experience problems?

  • askgeez Guy F (@askgeez) reported from Loughton, England

    @virginmedia are there known issues with broadband in Loughton IG104QU? Had very patchy speeds recently . Paying for 350mb, typically getting 150mb+. Few days now of <30mb 😫

  • TheLifeIShare Our Family Blog (@TheLifeIShare) reported from Richmond, England

    More spam scam calls claiming to be from @virginmedia today. I’ve put in a complaint but not hopeful as they seem to want to blame anyone but the apparent leak of numbers to scammers. Offcom or somewhere higher next if we don’t get this sorted. Blog post tomorrow. I’m pissed off.

  • jackbremer The Honourable Jack Bremer, Laird of Loch Borralan (@jackbremer) reported from Wandsworth, England

    @virginmedia All, got builders in, need to talk to someone The point I was making was your app is bad

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • johncoxonmedia John E. Coxon (@johncoxonmedia) reported

    @virginmedia must be the take over company's new policy as DM previously done. Logged in , did the contact us and no actual phone number to ring is apparent. There is a phone text feature but that is not a phone number to call for human help it appears to me or am I missing something.

  • migorinova Maria Gorinova (@migorinova) reported

    @virginmedia In addition, I received no information about how long the wait will be until the service is installed. 2 months? 3 months? A year? Nothing.

  • Paul_Tags Tags (@Paul_Tags) reported

    @virginmedia You don't offer any customer service, is what you're saying. Let's be clear: you WOULD be able to send a DM, but you choose not to. You choose to send me back to somebody who will ask me to turn it off and on again before passing me to a colleague or bot.

  • IamGuiseppeDave Joe (@IamGuiseppeDave) reported

    @virginmedia I have a problem. I’m supposed to have @SkySports on my package. However it seems to have the commentary from ManUTV on it. Can you help?

  • FlanaganMaeve Maeve Flanagan (@FlanaganMaeve) reported

    @virginmedia Upgrading existing service to incorporate landline. Was promised a return call re same Q last week. Call didn't happen.

  • redhot_79 Ben (@redhot_79) reported

    @virginmedia Ps any chance we could get hold of a Wi-Fi booster thing as we cannot get any decent signal and have dropouts upstairs. We had this last time with virgin.

  • pilarseo Pilar Garcia Vicente (@pilarseo) reported

    Horrible customer service @virginmedia I am trying to solve a technical issue one year!!! Impossible to talk with a single person

  • IamGuiseppeDave Joe (@IamGuiseppeDave) reported

    Hello @virginmedia I have a problem. I’m supposed to have @SkySports on my package. However it seems to have the commentary from ManUTV on it. Can you help?

  • CFC_Jamie431 CFC_Jamie431 (@CFC_Jamie431) reported

    Virgin media is so bad it’s gone off for me like 5 times today 😒

  • Rina_M2020 Rina M (@Rina_M2020) reported

    I swear once my contract with virgin media ends for broadband I’m leaving them! I Haven’t stressed this much in the last 15yrs! Slow connection/no wifi I feel we live in a poor country! Not that we do! @virginmedia we live in England and for wifi to be weak it’s unbelievable