Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Hammersmith, Ilford, Southwark, City of Westminster, Kingston upon Thames, Enfield Town, Westminster Abbey, Croydon, Brent, Camden Town, Hackney, Islington, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 32 minutes ago |
|
London
|
Internet | 2 hours ago |
|
Newham
|
Wi-fi | 4 hours ago |
|
Hammersmith
|
Wi-fi | 5 hours ago |
|
London
|
Total Blackout | 7 hours ago |
|
London
|
Total Blackout | 10 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Mary-J 🏳️🌈 (@MaryJldn) reported from Camberwell, England@virginmedia I should have learnt to never go back to you guys. Great that #Richardbranson is off to space. But. The broadband is still rubbish.
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Rob and Nat (@ratandnob) reported from Bromley, England@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009165729. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 17/07/2021 20:00:00
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RetroTrance (@retro_trance) reported from Harrow Weald, England@nicknamesWoody @virginmedia They’re so crap aren’t they
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Andrew Lawden (@tobe2b) reported from Lambeth, England@virginmedia are you going for "cant be bothered " customer service award ? 3 weeks , still no call and you ask me to call you ? Really ?
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Sue Tigee (@SueTigee) reported from Islington, England@virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!
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Konstantinos Veves (@k_veves) reported from Ealing, EnglandNo service during work hours? You … useless things. @virginmedia #virginmedia #useless
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Caz_Bolt (@Caz_Candiboots) reported from Bromley, EnglandSure someone having a fricken laugh, now the line dead... Anyone on #virginmedia in the orpington area having trouble with their land line?.
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Agustin Pesciallo (@agustin) reported from Camberwell, England@virginmedia There is no current estimate. Still without internet. How can I cancel the service?
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YM (@Yadzinooo) reported from Ilford, England@virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen
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Rob and Nat (@ratandnob) reported from Bromley, England@JohnKingscott @virginmedia As an IT manager for Her Majesty’s Treasury I find it annoyingly ironic that my role now involves governing their hybrid video calls but I can’t actually join any because my broadband is down. Ridiculous. I’ll be discussing compensation for loss of service with the area manager
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Rob and Nat (@ratandnob) reported from Bromley, England@virginmedia do you think you could actually repair the broadband and TV fault in the BR2 area? It’s been off for nearly 24 hours now and the fix estimate keeps getting put back. I might hold off the my next direct debit….sound fair?
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hakster (@hakster2) reported from Walthamstow, England@virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service
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Nici Eberl Photography (@NiciEberlPhoto) reported from Islington, England@virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!
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nickdrinkman (@mangrovedrink) reported from Ilford, England@virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit
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Allan Symptomatic (@neebone) reported from Richmond, England@virginmedia But it's meant to be in modem mode. I have it plugged into my own wi-fi mesh so I can access internet across the flat. I've plugged things directly into the eth port on it and still get choppy internet. Also the TV problem is still a problem
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Allan Symptomatic (@neebone) reported from Richmond, England@virginmedia hi is there a problem in TW10? I've checked the status page but it says no problems (tho it never says there are problems unless it's a national outage). TV has interference and broadband keeps dropping. I've done all the reboot procedures as usual.
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Laura Hendry (@lghendry) reported from Camberwell, England@virginmedia It’s still down.. when is this going to be fixed? Been over 24 hours now!
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Ethan Truss (@bludogsix) reported from Romford, England@virginmedia We haven't had a stable connection since January and our internet drops out at least 20 times a day. Your customer service line is anything but useful, as no one seems to be able to figure out the issue that is causing this consistently inconsistent internet service.
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Sue Tigee (@SueTigee) reported from Islington, England@virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mick🚮 (@mdbaggy) reported@virginmedia Any chance you can just add the ability to cancel services from your website. By the time someone actually answers and doesn’t hang up i’ll probably have died of old age 😐
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Emma Brown (@Missbrown2006) reported@virginmedia Even thought he’s not receiving the service he’s paying for? How do I make a formal complaint.
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Julia Bard #RefugeesWelcome #ReinstateJeremyCorbyn (@juliabard) reported@virginmedia Thanks for your polite reply but a day later, like every day for a week, the broadband stopped working again. It’s back again now. But same pattern: status page said no problems. Tested the system: “Something went wrong with the test”. No idea what I’m paying such vast sums for.
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Stanton Wright (@Dstantonwright) reported@virginmedia, your internet is ****. Fix it.
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Jason Walker (darthvalkyr) (@jasonw83) reported@virginmedia Still varying between poor and non existent. Always used to be good signal up until maybe a month ago.
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Ange (@t77nge) reported@virginmedia please can the Garforth are of LS25 be looked into for internet problems, currently trying to work from home and son home schooling, internet has just stopped working, known issue or just my issue?
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Keelan Rushby (@KeelRush) reported@virginmedia Hi, I’m getting no signal from my Virgin TV box, I’ve rung up and followed the steps given to me and it’s still not working. Broadband is fine and the box is connected to the TV because it has the welcome screen and the Starting up screen, then says no signal.
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Cathal O'Rourke (@CathalOR1987) reported@KCsixtyseven Maybe virgin media should show loi games. Keep it local. Support our own. #GreatestLeagueInTheWorld @SSEAirtricityLg
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Ian Ibbotson (@ianibbo) reported@virginmedia Servixe status says No known issues. The whole street knows its down tho. Pity you changed the design of the service status page to stop it accepting arbitrary postcodes or you could check it yourself. Guess you aren't keen on people the transparency that would create.