Virgin Media outages and service status in Bermondsey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 21 outage signals in the last 24 hours around Bermondsey, including 21 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 16, 8:00 PM GMT+1.
- Internet (57%)
- Wi-fi (16%)
- TV (14%)
- Total Blackout (9%)
- E-mail (3%)
- Phone (0%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, City of London, Poplar, Southwark, Islington, Westminster Abbey, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 4 minutes ago |
|
London
|
Internet | 22 minutes ago |
|
City of Westminster
|
Internet | 2 hours ago |
|
London
|
Internet | 3 hours ago |
|
City of London
|
Total Blackout | 4 hours ago |
|
Poplar
|
Wi-fi | 7 hours ago |
Nearby cities with recent reports
151 recent signals
15 recent signals
13 recent signals
9 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
-
Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
-
Ritch Zablan (@blue_murdock) reported from Camberwell, England@virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?
-
Mabs Ahmed (@Mabs79) reported from Camberwell, England@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
-
Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
-
Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
-
Lloyd Child (@islingtonlloyd) reported from Islington, EnglandOops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
-
kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, EnglandI've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.
-
Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
-
Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
-
Connor Dean (@donnorcean) reported from London, England@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
-
kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia Will this issue be resolved today
-
Kay Bak (@kaybaka) reported from Camberwell, England@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
-
Lucy Hunte (@HunteLucy) reported from London, England@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
-
kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks
-
Shah 🦅 (@shah4569) reported from London, England@virginmedia bring back customer service to the UK. Philippines is a joke!
-
Vegan join the PCS Union (@Veganforever67) reported from London, England@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
-
Luther Blissett (@LutherB40510976) reported from London, England@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
-
Marian Martin (@marianmartinart) reported from London, England@virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!
-
Swami (@swami102) reported from City of London, England@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
-
Lloyd Child (@islingtonlloyd) reported from City of London, England@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah (@sarahdaxsarah) reported@virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!
-
rebecca ann jarvis (@rebeccaann1989) reported@O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one
-
Matthew Holmes (@matthewailin) reported@virginmedia You boys going to sort this out tonight or are we still waiting for yesterday morning’s expected fix?
-
Edna Krabapple 💙 (@EdnaKrabapple1) reported@JohnTho10402150 @virginmedia Agreed. We settled down to watch Top of the Tops only to find we now don't have BBC4 or BBC3.
-
TraceyW 🇬🇧🏴 (@TraceyWilko) reported@virginmedia Any idea when this will be fixed? Still saying 7.05pm and still down
-
Andrew Harding (@AndrewNuttah) reported@virginmedia Is PBS off air permanently or just part of the ongoing issues?
-
Steve Justa (@SteveJusta) reported@bisho32287 @virginmedia Just seen the same. Totally unacceptable, wth kind of 'outage' could need 30hrs (at least) to repair?!
-
John M (@john1mccarthy) reported@virginmedia yet again I've been let down by you. But I am not surprised. My fault is finally fixed after 43 days without service. Yesterday, I was told I couldn't be put through to the correct team but they would call me back within 24hours. That was 25 hours ago now. 🙄
-
Jo Hollis (@dizzytiggy) reported@virginmedia Is there really no way of watching my recordings from my 360 box while im away from home? With how much the service costs why cant I?
-
SRao (@leelamalur) reported@virginmedia No one to help and besides have charged a penalty for non- payment. Terrible service. Will find a way to get out of the contract.