Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, City of Westminster, Wembley, Fulham, Merton, Romford, City of London, Croydon, Southwark, Enfield Town, Wandsworth, Camden Town and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| London |
TV | |
| London |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Clive Murray
(@CliveMurray12) reported
from
Loughton, England
Be warned all !!! When dealing with Thames Water or Virgin Media the Customer service from both companies is absolutely appalling 😡😡😡😡😡
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
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Adam Moore
(@hhukradio) reported
from
Hackney, England
Another night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK
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Sarah Joanne King
(@caking_it) reported
from
Bromley, England
@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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Tehbaw
(@Rich_Firewall) reported
from
City of London, England
@virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills
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Napoleon
(@NW6Penguin) reported
from
City of London, England
@Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4
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Mo Lishomwa
(@mo_lishomwa) reported
from
Tottenham, England
@virginmedia Apparently there’s no problem....there seldom is according to your service checker.
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.
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Chris McCrudden
(@cmccrudden) reported
from
Hackney, England
@GuyLodge @virginmedia I have given up complaining to them because the problem is very simple. They over-sell connections in the area and there isn't enough bandwidth to go round
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Matt Michalak
(@Matt_Michalak) reported
from
Enfield Lock, England
@virginmedia Hi yes I've been receiving slow speeds since Friday (less than 5Mbps) on wired and wireless devices- have tried reboot and moving the hub but no luck, also phoned customer care but they hung up on me. Need this sorted asap, please help!
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Matt Labban
(@MattJLabban) reported
from
Enfield Lock, England
@virginmedia your customer service is absolutely abysmal. The operator doesn’t even listen to my questions she is just spouting pre scripted nonsense. Paying £100 a month for this
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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moneill
(@moneill) reported
from
Camden Town, England
@virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
@virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FBT
(@FBTuesday) reported
@virginmedia I did that when I got an email about the speeds being raised, it didn't seem to make a difference? It seems to have 2 issues, low reach even in an open plan space, and the dropouts
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Richard Williams
(@rwilliams1947) reported
@virginmedia Thanks for your response, @virginmedia. Cable and wireless both unreliable. Can’t watch Netflix etc in the evenings because of constant buffering. This morning’s wifi hopeless. General bandwidth problem, if you ask me. Up to you to sort it out.
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Rob White
(@RobC_White) reported
@virginmedia PLEASE sort the broadband out at AL87SE. It costs a lot of money and service is never consistent. We’re trying to watch Wales - Iran and it keeps buffering. Your service is so unreliable!
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Jennifer Banks
(@jenbanks_) reported
@virginmedia just had a call from you asking why I decided to leave. As I recounted my many frustrating calls to your customer services yesterday as part of my reason, another of your wonderful call centre teams hung up on me! Nice one! At least you won’t be bothering me again!
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Zamina Mir
(@BillyDiaries) reported
@virginmedia I'm not going through troubleshooting as it doesn't help
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Paper Dreamer
(@PaperDreamerAHJ) reported
@virginmedia They also tried to claim that yodel tried to get in touch with me yesterday but I showed a screenshot of my call log to prove they didn't. I already told them the hub wasn't a problem it was a missing box. I will happliy DM you the screen shots of the conversation.
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CactuarMike
(@CactuarMike) reported
@virginmedia No, the issue does not show up there as the issue isn’t active every second. Please do not start with this “start-from-scratch” BS, because like I said, we are more than 6 months into this. Here is the fault number: F010046495
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ARA
(@OlayiwolaRosel1) reported
@virginmedia @witchernetflix @NetflixUK Virgin media, your engineer needs to come back to fix what he spoilt. Thank you
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Richard Williams
(@rwilliams1947) reported
@virginmedia Well, @virginmedia, I am now trying to watch the football on BBC1 on either my laptop via WiFi or my iPhone. Neither works. There is also a problem with the TV in the evenings: BBC iPlayer, Netflix, Amazon Prime etc buffer so frequently as to make it unwatchable. Infuriating.
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FBT
(@FBTuesday) reported
@virginmedia yeah already went there, there's DOZENS of threads with the same issue and zero resolution/interaction from VM, some suggest buying a seperate wifi mesh system to avoid the Hub being bad/at fault. Suggestions? Cos I pay for you to provide wifi.