Virgin Media outages and service status in Bermondsey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 14 outage signals in the last 24 hours around Bermondsey, including 14 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 11, 1:43 AM GMT+1.
- Internet (60%)
- Wi-fi (16%)
- TV (13%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Virgin Media
Virgin Media is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, City of Westminster, Southwark, City of London, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
5 hours ago | |
|
London
|
Internet | 6 hours ago |
|
London
|
Internet | 6 hours ago |
|
London
|
Internet | 9 hours ago |
|
London
|
Total Blackout | 10 hours ago |
|
London
|
Internet | 14 hours ago |
Nearby cities with recent reports
107 recent signals
5 recent signals
5 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Brenda (@joybrenda) reported from London, England@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Pippa Moss (@PIPPAaM) reported from London, England@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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S (@MSROPER10) reported from London, England@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Juan Folgar Colomer (@jfcolomer) reported from London, England@virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia So maybe I have also a problem with my phone line! ******* now
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Connor Dean (@donnorcean) reported from London, England@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
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Mariachiara (@mariesnotcool) reported from Islington, England@virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!
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DianaS (@DianaAlexS) reported from London, England@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
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Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Connor Dean (@donnorcean) reported from London, England@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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Marian Martin (@marianmartinart) reported from London, England@virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!
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Annie Caird 🌻 (@AnnieCaird) reported from Islington, England@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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Luther Blissett (@LutherB40510976) reported from London, England@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Lewis Allen ⚒ (@_Lewis_A) reported from London, EnglandSo @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Illy Mus 💙 (@illymus) reported from Camberwell, England@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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Roger Highfield (@RogerHighfield) reported from London, England@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason ferguson (@Jasonrfc90) reported@gblondon1 @skytv @virginmedia Virgin media dont give a damn about loyalty either
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JOKEREFC (@jokerefc) reported@gblondon1 @skytv @virginmedia Just wait ………. Customer service is the all time worst. Leaving was the best decision
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Martinius (@Naish2Martin) reported@gblondon1 @skytv @virginmedia I hope for your sake that you don’t get technical issues with Virgin. I changed to them twice from Sky, they were awful !
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Gary Broadbent (@garyb007) reported@lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.
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Terry Hughes (@ctidbluemoon) reported@virginmedia It doesn't work because the Internet gone off and using mobile data just keeps refreshing page
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Keith A Pearson (@keithapearson) reported@gblondon1 @skytv @virginmedia Sorry, mate, but Virgin Media has the worst customer service I've experienced in my 54 years on this planet. They've got over 100,000 reviews on Trustpilot with an average rating of 1.5/5. That should tell you all you need to know. I cannot wait for my contract to end.
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rebecca ann jarvis (@rebeccaann1989) reportedHey @virginmedia any reason why your new update and the tv360 is unworkable and more confusing the help pages don't even answer my questions nor to they say what every single button on the remote do this needs fixing as soon as possible as before the update it was fine and worked
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Sam Richards (@mrsamrichards1) reported@virginmedia you have blocked my VM02 ID I’ve telephoned twice and still waiting for it to be unlocked. I can’t access any of my services mobile, tv or broadband. Can’t pay or view my bills. Your quit to block or disconnect but when customers need help you don’t want to know.
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Joe Parkinson (@Joeparki) reported@virginmedia can you confirm if broadband is down in WN3 area?
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Norman Highnam (@NormanHighnam) reported@MartinSLewis Wayleave agreement on a due use pole and virgin media ask to use the pole… yep no problem…. Wants in it for me…. 🤫 then came back we can give you a £100 John Lewis voucher…. Bingo..