Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of Westminster, City of London, Poplar, Islington, Westminster Abbey, and Tower Hamlets.

City	Problem Type	Report Time
London	Total Blackout	7 minutes ago
London	Internet	30 minutes ago
Southwark	Total Blackout	50 minutes ago
London	Internet	2 hours ago
City of Westminster	Wi-fi	2 hours ago
Southwark	Internet	2 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  SallyH (@sallyhhk) reported 2 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Vignesh (@mistervickster) reported 4 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Declan Higgins ☘ (@declan1968) reported 5 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Lloyd Child (@islingtonlloyd) reported 9 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Kay Bak (@kaybaka) reported 14 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 24 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  DianaS (@DianaAlexS) reported 27 minutes ago from London, England

  @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

• 
  Francisco Soler (Jr) (@jrseloto) reported 30 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Mark Armstrong (@markatpt) reported 30 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  Nathan Talbot (@nathantalbot) reported 35 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Andee Byford (@BobCratchitt) reported 36 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  VM (@BowTieMendoza) reported 43 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Millwall halfwayline (@millwalljdb) reported 44 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 49 minutes ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  Lloyd Child (@islingtonlloyd) reported 49 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  kevin richardson (@kevinri00714924) reported 51 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Tomasz Rykała (@tomaszrykala) reported 54 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Jason Starman QBE 💙 (@starmanuk) reported 55 minutes ago from London, England

  @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

• 
  Mitzy (@mihaialaci) reported 59 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  seiferxin (@seiferxin1) reported 60 minutes ago from London, England

  @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Mercer (@Merse2506) reported 3 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  Harry john (@ahmedbella19101) reported 5 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷

• 
  Mandy H 💙 (@ShropshireMandy) reported 7 minutes ago

  @virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.

• 
  Alloqui Strix (@AlloquiStrix) reported 12 minutes ago

  @virginmedia My point was that the date of fix changed from 1 day, to 2, then 4, 3, 10, 4, and 10 days. Broadband is an amenity nowadays and your customers should not be without it for this length of time, especially when I'm told it's an upgrade of the infrastructure.

• 
  Phil (@philbreadin) reported 12 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.

• 
  Darren Coomer (@coomerdarren) reported 14 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Luke (@LUKEQPR94) reported 16 minutes ago

  Has Virgin Media gone down?

• 
  Walthamstow Life (@WalthamstowLife) reported 17 minutes ago

  @virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!

• 
  Alloqui Strix (@AlloquiStrix) reported 18 minutes ago

  @virginmedia Estimated times were given on Thursday as 17th to fix. Friday 10th at 8am it said 18.00 on that day. 20 mins later it said 17th again. You need to sort out the messaging. I'm burning through my mobile data as a result of your self inflicted outage (it was an upgrade I was told

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 18 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .