Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 02/18/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Bexleyheath, London, Ilford, City of Westminster, Islington, Hackney, Sutton, Harringay, Southwark, Croydon, Romford, Paddington, Poplar, Barnet and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRomford TV
United KingdomWembley Internet
United KingdomBexleyheath Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • HavocTechie Mr Havoc techie Voiding warranties since 1990 (@HavocTechie) reported from Loughton, England

    @virginmedia 241 High Rd, Loughton IG10 1AD. If your team are doing anything why is there never a update or any chasing on these cabinets. As a Virgin media customer if I phone your auto system it gives a ref and no way to check

  • bigH_7 H‼️ (@bigH_7) reported from Wandsworth, England

    @virginmedia so when we give our 30 day cancellation notice because of your shitty service you decide to cut the internet out every few hours you ******* chuths

  • SueGMBE Sue Gower MBE (@SueGMBE) reported from Crayford, England

    @NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...

  • joybrenda Brenda Franco (@joybrenda) reported from Stratford, England

    @virginmedia , how can some One be removed from your mailing list, as they keep getting mail shots, but have no wish to be a virgin cus tomer, and find these letters irritating. Thanking you In anticipation of your help in this matter.

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @virginmedia @KalaHamilton18 It's still down..

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia We are struggling to talk to your teams on the phone @virginmedia to discuss our refund for our 4 day loss of service. Getting fed up with this.

  • Hebsie Heather Bower (@Hebsie) reported from Camden Town, England

    @johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    Don't get @virginmedia broadband. Its pants and continually down. Been on hold now for 33 minutes... #terrible

  • BrianBr48598668 Brian (@BrianBr48598668) reported from Camberwell, England

    Virgin media are so shit

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @justinw03816934 @virginmedia Held on for 33 minutes to be told they need to transfer me to another person. They are just leading their customers on. @virginmedia are awful...

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.

  • DavidClark38 David Clark (@DavidClark38) reported from Richmond, England

    Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.

  • munirawilson Munira Wilson MP (@munirawilson) reported from Richmond, England

    @PhilippaNewis @virginmedia I think the so-called compensation offer is inadequate and the process to secure it is appalling too. @VirginMediaCorp CEO is about to receive a letter from me where this very point is raised, along with a number of other issues relating to the outage.

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Hackney, England

    Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

  • jackreed08 Jack Reed (@jackreed08) reported from Bromley, England

    @virginmedia Not only do I have TV issues also my internet keeps dropping out! And yes re booting it does sort it out but rather annoying clambering behind the TV all the time 🤬

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @virginmedia I only use wifi and that's bad.

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @KalaHamilton18 @virginmedia They are a really bad company all round.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AIiFSA A (@AIiFSA) reported

    @virginmedia fix my internet pleasaseeeeee

  • isaacisfresh isaac (@isaacisfresh) reported

    @Lloydy_2020 @skytv @virginmedia I was hoping you might be able to help me. I don’t know if you are a sky broadband subscriber but my son is a big call of duty fanatic and sky broadband is giving codes to their subscribers for a player skin. It’s free of charge on your Account.

  • babyhagrid Chris* (@babyhagrid) reported

    So for the third time in a month @virginmedia Internet has gone down in deepest darkest Surrey. Any chance of some cash off our bill for the inconvenience considering we’ve had year on year increases?

  • SirBronOfTheKop Dónal Ó Maskface (@SirBronOfTheKop) reported

    @babyhagrid @virginmedia Recall your last 3 direct debits and then ask to be billed with a correct for service not received. If they threaten to cut you off, cancel your direct debit and change providers. **** em!

  • bianca_joseph Bianca Joseph (@bianca_joseph) reported

    @virginmedia Now again in the AM - what is going on with your service?

  • Bethan_Kate Bethan Moore (@Bethan_Kate) reported

    @Phoebe_A_Morgan @virginmedia Omg I had this exact problem last year. They had Watermelon Sugar as their hold music 😩 and I must have listened to it 100 times between being transferred & constantly cut off. Also cost me a fortune in phone bills but I couldn’t be bothered to call back to complain. Good luck!

  • lewispbrown Lewis Brown (@lewispbrown) reported

    @virginmedia are there reported issues in Bolton? BL5 area? Very poor internet. Please advise.

  • biomarvel Biomarvel (@biomarvel) reported

    @wobblyredman @virginmedia That over wireless? I have issues on wireless all the time! Wired is fine though.

  • victoriamills95 Vicky (@victoriamills95) reported

    @virginmedia I have arranged work calls for the 29th, the day after it was getting installed. I am now going to have cancel. Absolutely shocking communication and customer service😡 Considering going to Sky.

  • gmd0772 Gerry Dewar (@gmd0772) reported

    @GarethSurgey @virginmedia I pay for the M350 service but my broadband speeds recently have been shocking. Less than 10Mbps at points. Virgin media broadband is poor.