Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Newham, Hackney, London, Croydon, Harringay, Dagenham, Waltham Forest, Southwark, Fulham, Poplar, City of London, Ilford, Paddington and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Newham |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia customer relations are TERRIBLE I mean what are you teaching these people. Leaving their service rite now
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia USELESS tech support!!! Avoid Virgin Media at all cost. Service drops off and disconnects. Automated test from Virgin day something wrong, call Indian and they say no nothing wrong we have no idea what we do
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Andy Stables
(@ansta1808) reported
from
Kingston upon Thames, England
@virginmedia still waiting for my call back..... no service in 55 hours... manager calling me in 30 mins 100 minutes ago..🙄 #service #virginmedia
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia - the shocking thing is that I have received yet another text “Virgin Media Outage Update - ID: F007005291 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team” TOTAL LIES - we are on day 6 of NO service
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Andrew Rhomberg
(@arhomberg) reported
from
Lambeth, England
Well @virginmedia is a real pain in the arse, third time I’ve cought them trespassing and doing damage; they claim to have a statutory right over any private land of a non-customer when they clearly don’t #Cowboys
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baffled bint ..
(@Marshall5Sharon) reported
from
Kensington, England
Oh great... virgin media is down... again
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Conor Reid ⚒️
(@CnR452) reported
from
Brentford, England
@virginmedia Yes even with a wired connection anyone with Virgin in my area has been having this problem around 9.30pm your WiFi dies and doesn't start working again till about half 1/2 in the morning which isn't acceptable.
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia Yes it seems to be back. Still had such a bad experience with your customer relations. My contract is up and I scheduled to leave because of it
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@LeighRussell @virginmedia @PinnerLocal We have no WiFi - day 9 of a total VM blackout. Engineer supposed to arrive tomorrow. Dreadful customer service @virginmedia.
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡
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Graham Leggett
(@minfrin) reported
from
Poplar, England
@ShappiKhorsandi @virginmedia Because some salesman said “let our computers do customer service for you”, got paid their commission, and vanished into thin air.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM
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James D. Enfield
(@iamjdenfield) reported
from
Ealing, England
@virginmedia are the worst company I've ever had the misfortune of dealing with, spent 2 weeks waiting for a reply they told me would take 2 days, rude customer service just cut you off, avoid at all costs
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(((Jon Benjamin)))
(@JonBenjamin19) reported
from
Wandsworth, England
I’ve had nothing but excellent service from @virginmedia for months.
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
@virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Anyone thinking of signing up to @virginmedia - think twice. We live in NW London and are enduring day 6 of a total VM blackout - no WiFi and no TV. Not good enough.
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia your customer service team ARE dreadful 😡🤯
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service
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Ciaran McNulty
(@CiaranMcNulty) reported
from
Wandsworth, England
The guy from @virginmedia fixed my network and I’m getting the >100Mbit I pay for. I’d forgotten what good internet was like!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Young
(@PhilAdamYoung) reported
Mortgage got declined today because my name on my virgin media account is Phil instead of Philip. What the actual ****
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Fiona Higgins
(@frigginhiggins_) reported
@NeilBowers15 @virginmedia @TSSNI I'm sure they'd take legal action - might be worthwhile to explore your own rights etc. These multi billion dollar companies barely pay tax, the least they can do is provide a reliable service (which all their consumers pay tax on)
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Fiona Higgins
(@frigginhiggins_) reported
@mstorey2015 @virginmedia I’m in a similar boat as you (no internet for 1 week, 3 days of work missed for the household, etc). Consider filing a complaint with Consumer Line (or your local equivalent). Virgin is going to try and have you file complaints internally so they can keep it on the long finger.
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Fiona Higgins
(@frigginhiggins_) reported
@HaileeBacardi @virginmedia I’m in a similar boat as you (no internet for 1 week, 3 days of work missed for the household, etc). Consider filing a complaint with Consumer Line (or your local equivalent). Virgin is going to try and have you file complaints internally so they can keep it on the long finger.
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Craig Angus
(@CraigAngus85) reported
@frigginhiggins_ @virginmedia I've tried to use the online form again, but it seems to have closed the complaint already! It takes so much time to get anywhere with them on the phone it hardly seems worth it
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Well That Escalated Quickly.
(@NeilBowers15) reported
@virginmedia So, basically, I was sold a lie by the person who I spoke to this time last year. I'm paying £62 a month for a service that has been at best terrible. On a side note... can you confirm what has happened to the hub 4 that I have ordered, please?
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Graham Webb
(@GrahamWebb14) reported
@virginmedia.ie broadband down in ranelagh/rathmines? Modem has had a red ring for a few hours now.
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James Elliott
(@jelliottlufc) reported
@virginmedia I’ve never been given a date because nobody knows when it is going to be live. I just get passed between different departments.
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James Elliott
(@jelliottlufc) reported
@virginmedia I’ve tried a web chat and the person on the other end just kept trying to cancel my account. I do have these details yes
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Fiona Higgins
(@frigginhiggins_) reported
@ScapatiStuart @virginmedia I’m in a similar boat as you (no internet for 1 week, 3 days of work missed for the household, etc). Consider filing a complaint with Consumer Line (or your local equivalent). Virgin is going to try and have you file complaints internally so they can keep it on the long finger.