Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Southwark, Poplar, City of London, Islington, Westminster Abbey, and Tower Hamlets.

City	Problem Type	Report Time
London	Wi-fi	2 hours ago
London	Internet	3 hours ago
London	Internet	4 hours ago
London	Internet	4 hours ago
London	Internet	4 hours ago
City of Westminster	Internet	5 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Richard Gendal Brown (@gendal) reported 1 minute ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Mabs Ahmed (@Mabs79) reported 1 minute ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

• 
  Francisco Soler (Jr) (@jrseloto) reported 6 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 10 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Mark Armstrong (@markatpt) reported 13 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Shah 🦅 (@shah4569) reported 19 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Roger Highfield (@RogerHighfield) reported 21 minutes ago from London, England

  @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

• 
  VM (@BowTieMendoza) reported 21 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 22 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Rhymer Rigby (@rhymerrigby) reported 23 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Khaled Miah (@Khaled_Miah1) reported 24 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 28 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Mary (@SandraS80775853) reported 31 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  Vignesh (@mistervickster) reported 40 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 49 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Millwall halfwayline (@millwalljdb) reported 52 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  #AshTag (@Ashley_Rhysss) reported 52 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  SallyH (@sallyhhk) reported 52 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Juan Folgar Colomer (@jfcolomer) reported 57 minutes ago from London, England

  @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

• 
  Sam Batty (@sam_batty) reported 60 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M&M (@MZ2346441534028) reported 6 minutes ago

  @virginmedia my internet was down for almost a month (now restored), but I haven’t received any automatic compensation. Please look into this urgently so I don't need to involve ombudsman.

• 
  Sean Hanlon (@seanhanlon77) reported 7 minutes ago

  @SziIlar @RacingTV It’s on RTV extra but RTV app is horrid and worse quality, prob watch it on Virgin Media or Sky

• 
  TommyH (@TW19_2_3) reported 9 minutes ago

  @virginmedia total shite, no broadband, failure after failure. Bullshit service

• 
  ScouseRasta (@ScouseRasta) reported 11 minutes ago

  @virginmedia 3 times in the last 2 days my broadband has been down for, around 5 hours this morning and again for the past hour! Get your **** together before I move to different provider along with a lot of other people. Don’t even offer any compensation for an outage, shocking!

• 
  Stuart Aird (@StuartA17243) reported 12 minutes ago

  @virginmedia After 30 years or so with #virginmedia (telewest days) the price hike as an existing customer has finally pushed me to switch £41 for 250meg todays special renewal price after an offer of £40 on the phone yesterday. Double speed is £27 with sky broadband.

• 
  Stevenboh (@Stevenbohttv) reported 14 minutes ago

  Virgin media are down yet again Getting sick of it now @virginmedia

• 
  David Brierley 🍺 🏌️‍♂️ (@davidlbrierley) reported 15 minutes ago

  @virginmedia Con't But now seems to have disappeared. It must be somewhere but where? 4.i no longer seem to be able to search for a programme 5. Why do I have to sign in to watch a programme that I have already recorded 6. Can you explain why, if I watch a programme with subtitles

• 
  Debbie Woodburn (@debbiegaunt) reported 15 minutes ago

  @dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.

• 
  Isla (@saoirseisla) reported 18 minutes ago

  @virginmedia I’ve been without wifi for 10 days. All I am being told is that they don’t know when it’ll be fixed. I work from home and have been unable to get anything done because I need wifi. I’m a week behind. I need it fixing asap. The problem isn’t my end it’s yours.

• 
  AJ (@The_Broski_Boot) reported 19 minutes ago

  @virginmedia Is there anything you can offer to help us out ? I have to work and we have no entertainment for the evening / weekend