Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Poplar, Islington, City of London, and City of Westminster.

City	Problem Type	Report Time
London	Total Blackout	6 hours ago
London	Total Blackout	9 hours ago
London	E-mail	11 hours ago
London	Wi-fi	11 hours ago
London	Internet	11 hours ago
London	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Mark Armstrong (@markatpt) reported 4 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Pippa Moss (@PIPPAaM) reported 9 minutes ago from London, England

  @virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.

• 
  Connor Dean (@donnorcean) reported 14 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 16 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Lloyd Child (@islingtonlloyd) reported 18 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  kevin richardson (@kevinri00714924) reported 21 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 23 minutes ago from London, England

  Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 25 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  Melanie Hart (@MelanieHart72) reported 26 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  Juan Folgar Colomer (@jfcolomer) reported 32 minutes ago from London, England

  @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

• 
  Shah 🦅 (@shah4569) reported 35 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Lucy Hunte (@HunteLucy) reported 36 minutes ago from London, England

  @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 41 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Kay Bak (@kaybaka) reported 41 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Nathan Talbot (@nathantalbot) reported 41 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Lloyd Child (@islingtonlloyd) reported 47 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Vincenzo Rampulla (@vmrampulla) reported 49 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Millwall halfwayline (@millwalljdb) reported 51 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Shah 🦅 (@shah4569) reported 54 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 60 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Si Smith (@sjslfcforever) reported 6 minutes ago

  @virginmedia @CliveR39 Any chance you can fix the issue of the football being 30 seconds behind on a so called live game. Thanks in advance

• 
  Scott (@Scottiger22) reported 7 minutes ago

  @RobNoonan007 @virginmedia Sky sports app should be available on firstick / smart TV it's a joke . Better off with i.p ..t... v then actually paying for the real service.

• 
  Krystle (@vdaybabygirl85) reported 9 minutes ago

  @virginmedia Imagine for weeks upon weeks your internet has not been working. Can't connect on chat as no data and WiFi not working. Ran out of data repeatedly and have had to top up eSims And U have the AUDACITY to say my services will be suspended for non payment. No thanks

• 
  JC (@Ahwellnevermind) reported 10 minutes ago

  @IainSankey @virginmedia They’ve been like it for years. Deliberately make it difficult for customers to leave. Terrible company

• 
  Veronica Dodd (@Vonk9) reported 14 minutes ago

  @virginmedia can you advise when the red button service might be reinstated for Sky Sports please.

• 
  Calvin 'Emeka Onwuka (@CalvinEmeka) reported 16 minutes ago

  Ahh @virginmedia, less than a month into your Broadband Internet and the service is down. You hope to "restore it by 10.08pm" 😡😡😡 What. The. Actual. F!! 4 years with a previous provider and this never happened.

• 
  Conjured Undead 🧟‍♂️ (@conjuredundead) reported 17 minutes ago

  @virginmedia . Can someone please give me an update on an intermittent service issue dating back to 30/7/26? We’ve been told there’s a service cable issue but no update on a “fix” and the disruption is costing me as I can’t work from home, because broadband is unstable. Thanks.

• 
  C4D 🦅 #CPFC (@color4d) reported 18 minutes ago

  @GazzaAdams @virginmedia I've had them twice at two different addresses. They Internet was ALWAYS up and down. So unreliable. Never again.

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 22 minutes ago

  So @virginmedia after 15 years as a customer for broadband don’t deem you worthy of a recordable 360 box if you want to use them as a sole provider instead of Sky and only offer a streaming box that won’t work if your internet goes down. #AwfulCustomerService #Sky

• 
  Nitroman 🇬🇧🇺🇸 (@Nitromanuk) reported 22 minutes ago

  @TheFreds I've been with O2 since the very beginning and never had a problem. Even better now they've teamed up with virgin media.