Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Croydon, Islington, Southwark, Stanmore, City of London, Hammersmith, City of Westminster, Hampstead, Ilford, Greater London, Camden Town, Borehamwood and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Nick
(@N1CKxP) reported
from
Tottenham, England
My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then
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Vlad
(@TrendafilovVlad) reported
from
Merton, England
@virginmedia worst experience with a utility provider in the UK. Back in June I let them know I am moving address. The agent I spoke with told me I don’t need to book an appointment and I can just take my equipment with me and connect it in the new place. I was surprised by 1
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Sharon Hills 💗
(@Gertie58) reported
from
Dartford, England
@virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances
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amanda
(@amanda11350524) reported
from
Ilford, England
@LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.
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🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️🌈🦒
(@TimmyLDN) reported
from
Ealing, England
@virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.
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Lisa
(@Lisamarie0410x) reported
from
Enfield Lock, England
@virginmedia whole service has gone down. Its bloody ridiculous
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Edward Moore-bius: It's a Moore-bing time!!!
(@edshots) reported
from
Croydon, England
@virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?
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Mabs Ahmed
(@Mabs79) reported
from
Camberwell, England
@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@djdymond @virginmedialife @virginmedia And you can only claim compensation for no service not a ****** service that cuts out about once an hour. I can not wait to get out of this contract. I have set a timer. Years and years of broadband with other providers and I have never experienced this.
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Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e
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Jane Lees
(@janeylees) reported
from
Enfield Lock, England
@virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience
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Sharon Hills 💗
(@Gertie58) reported
from
Dartford, England
@virginmedia We have broadband but no WiFi. Rang customer services on Thursday lunchtime to be told that although nothing shows up in the service checker it' known fault and should be back today, now it's almost two days without WiFi, just want update from someone who knows what's happening
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lisah1974 💙 💛
(@harberlisalfc) reported
from
Stratford, England
@virginmedia is there an issue with broadband. Been down all morning
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.
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Claire 🤦🎭 prefers animals to humans
(@playgirlc) reported
from
Lambeth, England
FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.
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Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Can't watch any movies at all as our broadband is down AGAIN
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.
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Dipak
(@dip2ooo) reported
from
Harrow Weald, England
@Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area
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Gerry
(@guinnessaddick) reported
from
Dartford, England
@thorogodies @Missbwattie @virginmedia We don’t have many problems with ours, surprised you do, as you’re only round the corner, must be a box problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Newton
(@DebsNewton) reported
@virginmedia hi, is there any news on when the broadband issues in Brimington are likely to be fixed? We've been without a stable service for over 24 hours now. Thanks
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Jamie welch
(@jay_w10) reported
@virginmedia If not I will be calling my bank to cancel the direct debit
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Carole Smith
(@Carolesmith71Cs) reported
@virginmedia Why can't I report a fault anywhere on Your website. Don't do community pages. Do my head in. I real human would be better to talk to.... Oh wait that's right my phone not working.
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Ed Blake
(@EdwinStanleyB) reported
@virginmedia Yes. A complaint was raised, case no. issued, & photos sent >2 wks ago. Have tried to call your “customer services”, trying to speak to the complaints team to get an update… they simply couldn’t help. And you seem very focused on the cabling; what about the carnage to my walls!
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Jamie welch
(@jay_w10) reported
@virginmedia Hi, we have called up been fobbed with aload of rubbish. Can’t get Wi-Fi when sitting next to the box tvs are still playing up. I’ve paid for installation and it’s been installed but not working. I want to get rid of the two 360 boxes and just have two v6 boxes and Wi-Fi to work
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Ryan
(@R_yanGG) reported
@virginmedia Useless. There is never any useful updates. Plus I registered for text message updates a month ago. Total messages received 0. The only way to get through and get updates is to call on the homephone when it's working and even then it's extremely difficult.
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ViejoLoco
(@HavanaViejo) reported
@virginmedia Dear (name redacted), There's something in our possession that belongs to you! Contact us as soon as you can... That is the entire message. It was addressed to my spouse but sent to my email address. I have never done business with Virgin.
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Luke Marden
(@MardenLuke) reported
@virginmedia Still trying I’ve never experienced a service like this before, for such a big company it’s a disgrace.#badcustomerservice @virginmedia
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Chris Inckle
(@borrowdaleutdfc) reported
Imagine taking a phone call from @virginmedia starting “We’d like to reward you for being a loyal customer of 11 years” my reply being that I was considering leaving as I wasn’t happy with the service I was paying for - the reply - wait for it - I’m sorry to hear that, goodbye !!
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susanne stone
(@susannestone) reported
@virginmedia I have done…many times! And that’s the problem. Each time I call I get told it will be sorted and restored within 1/2 days, and it isn’t. Nearly 3 weeks on and nothing. I got told it’s happening to all VM customers who have Netflix, or is this another lie??