Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 03/23/2026 05:50

March 23: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Croydon, London, Greater London, City of Westminster, Hammersmith, Camden Town, City of London, Borehamwood, Enfield Town, Ilford, Stanmore, Wembley, Paddington and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlford Internet
United KingdomHackney Internet
United KingdomCroydon Wi-fi
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomGreater London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • PelhamB PelhamB (@PelhamB) reported from Croydon, England

    @libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.

  • alexsam_89 Alexander Samuels (@alexsam_89) reported from Borehamwood, England

    Having mega internet problems today with @virginmedia... helpppp

  • MadsRB21 Mads Banda (@MadsRB21) reported from Ealing, England

    @virginmedia what’s actually wrong with your advisors twice this morning I’ve spent over 25mins on the phone and for your advisors to hang up on customers and think that’s not going frustrate customers when you can’t train them accordingly!

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @JustMeBeingMe4 @virginmedia #virginmedia are trash at the moment. They're customer service is non existent.

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...

  • monkchips enough is enough (@monkchips) reported from Hackney, England

    @virginmedia Aha just did the postcode check and it says you're hoping to have a fix by tomorrow. Do you have any more information please? We were hoping to have a family viewing of Hamilton today. Bit obviously you've got issues you're working on

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @JustMeBeingMe4 @virginmedia He was for the many not the few and what's more Black People joined Labour because they could feel his sincerity. Now Keir begging us not to leave because he kneeled one day and called us a moment the next. Corbyn never needed a focus group and 72 hours to know right from wrong.

  • bookless Faux pas queen (@bookless) reported from Enfield Lock, England

    @virginmedia we are paying a very high fee for not having broadband. It’s 4 days now and people like me who rely on the internet for work should get some compensation. Having to work hooked to my phone’s hotspot while paying for a service that is not provided. Not happy.

  • ClairePriestl8y Claire Priestley (@ClairePriestl8y) reported from Camberwell, England

    @virginmedia I have waited in for over 4 hours for your engineer to find a leaflet on my doorstep - obviously someone didn’t bother to knock. This is now week 3 trying to get the service I pay for. I can’t spend anymore of my life on your voicehold. How can I get this sorted?

  • MKIQBAL786 Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England

    @virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @JustMeBeingMe4 @virginmedia Glad I'm furloughed, if I was working from home I'd be screwed. Their network hasn't gone back to normal since the national outage last week. Obviously something is down and can't be repaired. They're text conversation customer service covers up the fact they're partially reopen.

  • kellygibbins81 Kelly (@kellygibbins81) reported from Wandsworth, England

    @virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!

  • monkchips enough is enough (@monkchips) reported from Hackney, England

    @virginmedia Hello. Hope you're well. We seem to be having problems accessing the internet in Hackney and I just wondered if you had any updates on whether it's a general outage or not. Any help much appreciated thanks.

  • AlexDonelly1 themusiccurator.com (@AlexDonelly1) reported from Enfield Lock, England

    @virginmedia You really are running a poor service in N13. Letting customers down with constant broadband outages compounded by a lack of accountability for this.Not impressed.

  • JPUrecords JPU Records (@JPUrecords) reported from Enfield Lock, England

    @Demieliana @alec_zetter @MondoDan @MOsman1977 @Bajan_Mark @virginmedia In EN3 and spoke to someone on the phone who said there wasn’t a problem but there clearly is. Can barely browse the internet!

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Brentford, England

    @virginmedia Can you send me customer service email address?

  • carolhegs Cazza (@carolhegs) reported from Eltham, England

    OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined

  • alisonwonder2 alison homewood (@alisonwonder2) reported from Ealing, England

    @VMSolutions_ I emailed you 3 weeks ago to get a broadband upgrade (as you would not take phone calls). I now have a letter from Customer Resolutions asking me to call, and the phone number provided “is not supporting voice calls”. @virginmedia is SO USELESS. PM me!!!!

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    @virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tandcbroking Colin Halliday (@tandcbroking) reported

    @virginmedia @BSaundersSport So no credit given if we are without a TV service? A service , that we pay handsomely for incidentally.

  • AkShane47 shane Jones (@AkShane47) reported

    @virginmedia What the heck been 2 hours no TV or radio service at all, what I find more concerning is that fact I pay for BT sport an sky sports. football on tonight an Sunday at 2pm an their not televised what is this ****. Seriously ***************.

  • elaine_davie Elaine Davie (@elaine_davie) reported

    @virginmedia No Internet yesterday from about 6am until about 4am today now my TV is down but I will still be expected to pay my huge bill this month!

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤

  • JSNBWMNUK jase (@JSNBWMNUK) reported

    @GBarfoot1 @virginmedia you want a refund for a couple hours of down time, so a couple of quid??

  • mother2hollie carole fay bowerman (@mother2hollie) reported

    @virginmedia No service in Hartlepool, been off over 2 hrs, rebooted tivo box like told but nothing!

  • Loza54Lynne lynne warrilow (@Loza54Lynne) reported

    @virginmedia Thank you for your reply John, I hope I get a reduction in my next bill reflecting this outage, I don’t want to have to ring up and ask for it it should automatically come off my bill, can you let me know if this will happen

  • yeah_u_suck BeingAl (@yeah_u_suck) reported

    Imagine, having so much privilege that your only issue is to complain about #virginmedia

  • allan_bryson Allan (@allan_bryson) reported

    @virginmedia due to the system issues will we be getting a refund of some of our monthly payment due to you not providing us with what we want ?

  • MeganJuliaaa_ megan (@MeganJuliaaa_) reported

    oh look virgin media have broken the tv yet again the sooner i can rid of these idiots the better