Virgin Media outages and service status in Bermondsey, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bermondsey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (60%)
- Total Blackout (20%)
- Wi-fi (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Wandsworth, City of London, Hackney, Dagenham, City of Westminster, Ilford, Wembley, Poplar, Barnet, Southwark, Newham, and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 44 minutes ago |
|
Croydon
|
Internet | 1 hour ago |
|
London
|
Internet | 3 hours ago |
|
London
|
Phone | 3 hours ago |
|
Hammersmith
|
Total Blackout | 5 hours ago |
|
Wandsworth
|
6 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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MortlakeParish (@MortlakeParish) reported from Richmond, EnglandSadly, still no #virginbroadband and simply an infinite @virginmedia loop online of getting nowhere. As I use VOIP I have no landline phone signal and no internet other than my mobile so work is very difficult
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Stephen Anthony Davids (@SADLondon) reported from Stratford, England@virginmedia service still down in E15. 5th day now. No response from text. Same recorded message stating issue has been resolved. Unable to connect to the online forum Outage Map via phone hence Tweeting.
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Matthew (@MetfeXs) reported from Merton, England@virginmedia My internet it’s still down and I haven’t got any response...
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Stephen Anthony Davids (@SADLondon) reported from Stratford, England@HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.
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David Waddell (@davidwaddelluk) reported from Camden Town, EnglandImpossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom
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Matthew (@MetfeXs) reported from Merton, England@TheBull39 @virginmedia Got exactly the same problem...
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CD 🌸 (@channa_2012) reported from Hackney, EnglandThat damn @virginmedia advert makes me emotional every single time I see it 😫 #keepyourheadup #stayhome 💙
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Stephen Anthony Davids (@SADLondon) reported from Stratford, England@virginmedia C'mon... I wouldn't have taken to tweeting if I had not exhausted every aspect of rectifying the issue. The issue lays in your corner.
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Tim Bush (@tbush) reported from Wandsworth, England@jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬
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MortlakeParish (@MortlakeParish) reported from Richmond, England@virginmedia No, each time I go through the online service status route I just get a loop of checking the lights
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MortlakeParish (@MortlakeParish) reported from Richmond, England@virginmedia #virginbroadband like so many other customers I have had a week of constant disconnections & router restarts but still have no connection. #virginmedia web help is even down so I can only connect via my mobile phone making my range of parish & school work difficult!
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BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England@withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again
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Rish (@TheRealRealRish) reported from Barnet, England@virginmedia 12 hours I’ve waited for someone to respond on your text service, this after waiting an hour and speaking to someone last week who said I had to use the text service after your letter arrived.
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Simon Raper (@simonraper1) reported from Ilford, England@virginmedia My service in the last week has been dreadful, constantly dropping away. I must have reset it at least three times each day. Can’t test from here as that part of your website is not working. I can’t currently connect at all. I’m E11 2LX. Can you look into it please
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Eddie (@onfe1) reported from Romford, England@aaronosher @virginmedia Fairly common problem with the hardware in the Virgin hub unfortunately
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Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England@virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.
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Stephen Anthony Davids (@SADLondon) reported from Stratford, England@HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.
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Matthew (@MetfeXs) reported from Merton, England@virginmedia I’ve done everything,still not working
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Weston (@westonle) reported@virginmedia Why does my Internet go down daily, can I get out of my contract for POOR Customer service. Same issue daily.... What are you doing ABOUT THE POOR SERVICE!!!
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Mo (@Mahamoud69) reported@virginmedia Well this not good enough. I’m working from home and I cannot wait until 3pm for the issue to be fixed. This is impacting my work, is there anything else you can do?
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simon gillott (@gillykite) reported@virginmedia There is a forum question and the answers point to an engineer needed due to hub 3 constantly restarting and partial service DS only. But your supervisor I spoke to won’t book an engineer. I have raised a complaint and your customer service is woeful
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Tranquil-life (@lifetranquil1) reported@virginmedia my internet has gone really really slow , it keeps dropping g out since my new neighbour has had their Virgin media installed now this is causing major issues for us please help as I’ve called had automated test ran no issues ?? so now what as it’s still slow ?
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Andy Edwards (@andywxm) reported@virginmedia It says it looks like there are no known issues in your area right now!
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Natalie Martin (@N_Martin_) reported@virginmedia hello, I’m moving to a property to rent that already has virgin media services (tv, broadband and phone). However I want just broadband and no tv. Do I need to cancel the account for the current occupier and start a new contract myself?
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♥ Andrea Jayne ♥ (@Souvenir_AJ) reported@EmmaBabeyy93 @virginmedia That must have been hell! I don't know how they coped in the old days but you can't do anything with the power down. Even reading is out!
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⑦ANDO⑦ (@anderspoon) reported@virginmedia I need someone to call me regarding a serious complaint. I signed up with you 3 weeks ago after moving house having been a customer for over a decade. Incompetent service and communication. Have had 4 operators out to my house. Going to ombudsman if not resolved ASAP
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P.A.T.V. Scunthorpe (@PATVOne1) reported@welshleema @Channel4 @virginmedia The channels are broadcasting through Channel 4’s back up systems, not their main systems at Red Bee. As The Box Plus Network don’t use the same systems, their options are to either repeat each channels’ back up hour long playlist, or to simulcast the channels that are working.
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simon gillott (@gillykite) reportedHow BAD is the customer service from @virginmedia? Same intermittent fault with broadband dropping out we have been having for weeks. They do their diagnostic checks remotely, and say no they wont send an engineer out. customer service what customer service! POOR!