Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 03/10/2026 07:55

March 10: Problems at Virgin Media

Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Croydon, Tower Hamlets, City of Westminster, Hammersmith, Wembley, Southwark, Dagenham, Camden Town, Hackney, City of London, Romford, Barnet and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlford Internet
United KingdomLondon Wi-fi
United KingdomIlford Internet
United KingdomCroydon Internet
United KingdomTower Hamlets Wi-fi
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • TheFakeItalian Carlo Margaritelli (@TheFakeItalian) reported from Romford, England

    @virginmedia service down again in Hornchurch

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    @mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported from Eltham, England

    @virginmedia absolutely piss poor customer service from@whoever the guy was who put us on hold, blagging our of his arsehole he was waiting for a technician, to then cut us off just before 8pm so that we couldn’t call back BECAUSE THE LINES ARE CLOSED!

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    @virginmedia again you are down

  • Jayme_Lowe Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England

    What is lock down doing to me, just cried at the @virginmedia advert ffs

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.

  • NewDirections7 New Directions 🇬🇧🇱🇨 (@NewDirections7) reported from Ilford, England

    @virginmedia I’d like to change my virgin media package can I get some assistance ASAP please. It’s awful that as a customer you can’t get help right now!!!!

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    ******* @virginmedia this is tedious beyond belief! #virginmediadown

  • slicknick66 nick caccavone (@slicknick66) reported from Bromley, England

    @virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Hey @virginmedia down again, does @Ofcom monitor these continuous service failures. #virginmediadown

  • bakerclaire987 Claire (@bakerclaire987) reported from Bromley, England

    @virginmedia will someone please direct message me. I need to cancel my account and no details anywhere how to do it on line and no one available on your web chat. This is now urgent please

  • FunnybitsB Funnybits_Bytes 🙂😚 (@FunnybitsB) reported from Romford, England

    @virginmedia why have I got no internet please I need this help

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Ola @virginmedia down again #virginmediadown

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    @virginmedia Please see the series of tweets regarding the service failures. Also the hashtag #virginmediadown for an expanded idea as to why.

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Evening @virginmedia yes you are down again #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • largie75 largie75 (@largie75) reported

    @virginmedia I've had no luck with phoning. It's been difficult to get through and then get help when I do.

  • MarkGal54029704 Mark Galloway (@MarkGal54029704) reported

    @virginmedia What is happening with the Service outage in DL3? Signed up for updates and there's nothing. Supposed to be fixed 4 hours ago. Still waiting! Come on. Update your customers.

  • SAYF_14 49UNDEFEATED (@SAYF_14) reported

    @virginmedia It now says 12pm tomorrow which is terrible news

  • caneton81 Stuart Stretton (@caneton81) reported

    @virginmedia I started the text message process at 09:49am this morning. It is now 3:50pm and despite “speaking” initially to a consultant….I am still waiting to speak to someone in “Customer Relations” (cancellations!!) 6 hours!! 6 hours and I am still no closer to getting this sorted!!

  • FieryPolka A (@FieryPolka) reported

    @virginmedia I would really appreciate it if someone called me to finally resolve the issue caused by the person upgrading my package a week ago - was promised a callback last Friday (never happened).

  • UL5T3R_G1RL 🇬🇧💙 🆂🆄🆉🅸🅴 💙🇬🇧 (@UL5T3R_G1RL) reported

    @John73806520 @virginmedia @skytv Who did Virgin? I was told when my contract ends my charge for services i have would cost £140/150 a mnth A customer who stuck with them for an entire year, you would think they would offer a better deal for commiting to them but glad to hear u had some success

  • TechDevTom Tom Southworth (@TechDevTom) reported

    @virginmedia I think not, because they'll never get back to me either. Think I'll go with @zeninternet, as proportionally they've got much better reviews than yourselves and are a lot more honest about what speeds I'll get. Thanks though virgin, at least you got back to me on here!

  • incendiebruyere Heather Burns 🐝 (@incendiebruyere) reported

    @virginmedia Reboot didn't fix it. V6 box, no other problems with any other services.

  • ZiggyA91 Zyg. A. (@ZiggyA91) reported

    @virginmedia I've submitted an official complaint. I've answered these questions to your colleagues over the phone 6 times now. I'm honestly done repeating myself.

  • mrstickman72 garry spice (@mrstickman72) reported

    @virginmedia, as seems to be weekly now... Your broadband service goes off randomly in the ME10 area... AGAIN! done a reset again and a diagnostic and no fault found... Is it your end???