Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: Brent, Camden Town, Hackney, London, Islington, Croydon, Paddington, Southwark, Waltham Forest, Hampstead, Enfield Town, Newham, Dagenham, City of London, and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Brent
|
Internet | 8 hours ago |
|
Camden Town
|
Internet | 13 hours ago |
|
Hackney
|
Internet | 13 hours ago |
|
Hackney
|
Internet | 14 hours ago |
|
London
|
Total Blackout | 15 hours ago |
|
London
|
Wi-fi | 15 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Donnchadh (@dkurland92) reported from Brentford, England@virginmedia is the service down across #london or ?
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jordan (@wharfyoung) reported from Poplar, EnglandWhen you spend 2 hours on the phone to @virginmedia about a complaint that’s taken them over a month to respond to and they pretend not to hear you and hang up the phone coincidentally when they close at 9pm. I’m going to lose my **** soon.
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Mario Bucolo (@mariobucolo) reported from London, England@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
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Lewis 🇪🇺 (@lewistullett) reported from Hackney, EnglandFirst time in a year that @virginmedia broadband is down. Amazing continual service through the pandemic. Still weird waking up to no WiFi!
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Alison Mackenzie (@Alison1mackITV) reported from Richmond, England@virginmedia The link says no issue - I phoned virgin to report 90 minutes ago and the man in technical support said they would fix - but no time given
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Johnny Douglas (@revjdouglas) reported from Hextable, England@davebish @virginmedia Singularly the most sanctifying dynamic in my life over past year... endlessly broken zoom calls, or burning though mobile data... feeling your pain!
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Alison Mackenzie (@Alison1mackITV) reported from Richmond, England@virginmedia I can now get WiFi again - not sure what was causing the problem - thanks
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Morvarid (@Morvaridp) reported from Chigwell, England@virginmedia absolutely useless customer service, with no knowledge of what to do and how to resolve issues. Each person tells you something different and unable to resolve a problem with WiFi connection! How am I meant to work from home with no internet? They don’t care!
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Mario Bucolo (@mariobucolo) reported from London, England@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Richard Cooper (@toonrich) reported from Ilford, England@virginmedia at 14.40 I was promised a call within 4 hours from your technician. Still waiting... I’d like to go to sleep now but I’m worried I’ll miss his call. BTW it’s about your **** broadband #broadband #virginmediadown #virginmediarubbish
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Alison Mackenzie (@Alison1mackITV) reported from Richmond, England@virginmedia I am told there is an issue - bit no time given for it being fixed ?
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Neil Carter (@Coq_Au_Ginge) reported from Ilford, England@virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?
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Ollie Toogood (@OllieToogood) reported from Islington, England@virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?
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Alison Mackenzie (@Alison1mackITV) reported from Richmond, England@virginmedia I have reported an issue and they said they were investigating- still no broadband - when will it return please ?
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Stephen (@pennacksplace) reported from Camberwell, EnglandHoly **** @virginmedia sent me a refund for an error on a broadband account that was closed over 5 years ago 🙌
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Eva Collingwood (@evac90) reported from Crayford, England@virginmedia I need to order a booster ASAP! The ‘100MB’ WiFi i apparently have doesn’t even reach my office upstairs. No surprises when I go to order one online there’s a waiting list...how long am I likely to wait? Surely if all your customers need a booster, there’s an issue??
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Mario Bucolo (@mariobucolo) reported from London, England@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England@virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks
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Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England@virginmedia hi there is there a problem in N22 area, please. My broadband has been shocking today
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ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England@virginmedia hi any problems reported in London N12? My WiFi is down (again)? Plus my TiVo box has just shut down & told me to reboot
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Robbins (@Jase_Robbins) reported@vmbusiness What's the estimated fix time for your Travelodge WiFi? Tried calling your help desk and you get "We have an issue, we're working on it" and then it hangs up. Very poor service (not just the customer service)
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandNope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Ian Mills (@IanPRSNorthwest) reported@virginmedia If this can't be accommodated please accept this as written notice of my intention to terminate my contract.
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Joshua (@Joshua50227705) reported@virginmedia @TheLeeRamsay is there an email address for your CEO? If not what is the highest in command I can receive an email for? Your customer service is disgraceful.
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FionaC (@CreswickFiona) reported@virginmedia The only deal I have been offered for my current package is £59 per month but if I was a new customer it would be half that for 18 months which means as a loyal customer I am paying over £500 more - what are you doing to keep your customers?
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Sorcha Potts (@spotts70) reported@virginmedia there appears to be issues with your service in D7 area the last two days , have an elderly mam living on her own and can't watch TV reception is crap. Wanted to watch world cup tonight . Can you sort this out clearly an issue.
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Becci Wells (@beccieee77) reported@virginmedia Nothing as they did not listen to my complaint and NO managers work there Paul would not give surname ... previous issues with No signal someone from UK called me and got resolved . Paul and his colleagues don't have answers on their script and so no better off than this morning.
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Kevin Nash (@KevinDNash) reported@virginmedia Yes AC, Ofcom state after eight weeks another Virgin Media complaint can be handed to CISAS, generally expected it won't go that far. The fact VM refuse to do anything to help - other than phone India isn't looking hopeful.
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Slipperami (@Slipperami) reported@virginmedia What a shame you don't appear to have the ability (or desire?) to update your service status pages quickly. When I can't make calls from my mobile and I check your service status page it shouldn't be saying "no problems here" hours after you knew about it. Be ashamed.
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jiten mehta (@jitenm54) reported@virginmedia Have to say the worst customer service ever. After being mis sold I have spent 6 hours on the phone and put in 3 complaint and still they are not willing to help. Is anyone please able to help me resolve this?