Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hampstead, London, Camden Town, Southwark, Swanley, Mitcham, City of Westminster, Wembley, City of London, Stepney, Hackney, Hammersmith, Bromley, Croydon and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Total Blackout | |
| Southwark |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Jonny Paul
(@StrummerJonny) reported
from
Barnet, England
@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
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Jenny
(@jennymelmo) reported
from
Merton, England
@virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It went down about 45mins ago again and came back about 20mins later.
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mark
(@PieFaceMark) reported
from
Poplar, England
Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.
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Francesco Marchet
(@MarchetF) reported
from
Brentford, England
@virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia my WiFi is going on and off. Is there a known problem in E4 London
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Mac Laubscher
(@LinkedinMac) reported
from
Bushey Heath, England
@virginmedia any idea why services are down across the board in WD23 postcode area?
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James Brown
(@JammieBun) reported
from
Enfield Lock, England
@virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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Mamba 〽️🦋
(@imbranzo) reported
from
Bromley, England
holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It's ok for now but evenings are the worst.
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Raynes Park Lib Dems
(@RPLibDems) reported
from
Merton, England
@virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?
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peter james wigley
(@pjwigley) reported
from
Kingston upon Thames, England
@virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Poplar, England
@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pamela Moss
(@pamoss22) reported
@virginmedia I have no Internet connection - are you aware of any issues in WA7
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Manjit Gill
(@ManjitGillTSSA) reported
@OwenJones84 @virginmedia @JeremyVineOn5 Had many issues with Virgin Media and their customer service is totally rubbish - unable to contact them for the last 3 months to rectity issues - i wont be renewing my contract..
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Hannah Eleana Gowans
(@HannahGowans) reported
@virginmedia We text yesterday and was told someone would contact us in 4 hours. 18 hours later and still no help. This is absolutely ridiculous all to get a cable switched. Please advise how we can sort this because at this point its becoming a massive joke.
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LIV.
(@livbuck1) reported
Heyyy @virginmedia @VMSolutions_ @virginmedialife are there planned internet works this morning? Or am I being scammed? WiFi is down but not sure your UX designers would just pop the logo in a little box like this? Not ideal for Monday morning 🙈 #wifi #workingfromhome #help
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Andrew Tilling 1969
(@TillingAndrew) reported
@virginmedia Well state the obvious, whatever they were doing the problems in the WS13 area are worse & looking like it’s not gonna get better. It’s time to find a new provider, who supply’s the service we actually pay our money for.
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Novice Novelista Ⓥ
(@NoviceNovelista) reported
@virginmedia helloooo. I need to cancel and getting through to your call centre is impossible. Perhaps you can help?
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Plenkless
(@plenkless) reported
@OwenJones84 @virginmedia @JeremyVineOn5 How is a web application supposed to screw up your WiFi? Maybe check the signal quality of your WiFi for interference.
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Daniel Barnes
(@Riddler_DBR) reported
@virginmedia Internet dropping to <1mbps as if its throttling. Bouncing around under 30mbps and really poor all round. Line test says no faults. Cannot get through to anyone, 4 separete phone calls and disconnecting after an hour. Requesting to cancel contract Ac: 208012405
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Samia Meah
(@SamiaMeahPhoto) reported
After the internet being on and off yesterday, my internet is completely down for the entire day, during the most pivotal time for small business owners and during a world wide pandemic and double dip recession. Are you kidding @virginmedia ?! I am appalled at your service
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MissPolly72
(@miss_polly72) reported
@virginmedia Hi. Is there a reason why my signal dips at 22 mins past the hour? I have a lot of meetings using Microsoft teams and am constantly losing connection which is quite embarrassing. I have noticed a trend now of the time being eg today at 08.22