Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 01/13/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Wembley, London, Fulham, Merton, Hammersmith, Hackney, Romford, City of London, Croydon, Southwark, Enfield Town, Wandsworth, Camden Town, Kingston upon Thames and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomFulham Internet
United KingdomMerton Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • StevieDawson Stephen (@StevieDawson) reported from Camden Town, England

    @showbizroyalty @virginmedia Back in your box you. Unless you can fix my telly.

  • Felixwhoals Felix Gan (@Felixwhoals) reported from Stratford, England

    @virginmedia It was fine yesterday. I think it’s down again. Did restart modem and still seeing issue. Happens At 8.40pm today

  • shinykathy Shinykathy (@shinykathy) reported from London, England

    @virginmedia My internet is super slow I pay for super Fast!! Help!!!

  • itsmrweston 🆆🅴🆂🆃🆈 (@itsmrweston) reported from Eltham, England

    @mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁

  • lclaughton1993 Laurence Claughton (@lclaughton1993) reported from Ilford, England

    @HarryHorsee @virginmedia Try having @skytv not being able to fix a problem for 7months even after sending their best 3 engineers plus a VIP one

  • kimiakayv Kimia (@kimiakayv) reported from Walthamstow, England

    @virginmedia online learning is bad enough for uni students without the WiFi cutting out constantly. pls stop

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    @virginmedia It’s been rubbish for ages, not just the past few days. The signal from the box is so weak in the house. The signal comes in and out and it’s not great when we are all using it. Working and schooling from home has highlighted how slow the connection is 😳

  • BenPOwen Ben Owen (@BenPOwen) reported from Wandsworth, England

    @virginmedia Well it’s been six weeks now of it going down every day. I hate having to tweet you about it (and you probably do too)! We called today and were told it would be fixed this morning...then 4:30...and it’s still terrible.

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia I’ve just got through to them and they have advised is issue in DA7. Sending engineer no idea how long out for

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    @Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩

  • _EricaMonroe_ ♕Erica♕ (@_EricaMonroe_) reported from Islington, England

    @virginmedia Internet is down again in N1 🤬

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England

    @virginmedia hello again. Internet down again. Same time again. What is wrong with you all.

  • StevieDawson Stephen (@StevieDawson) reported from Camden Town, England

    @BridgLondon @virginmedia Sadly the only thing that has gone down on me this week

  • Simon_Corley RangersBoy_8 (@Simon_Corley) reported from Ealing, England

    @virginmedia please sort out this problem, I keep getting error C501 coming up #SortItOut

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @virginmedia I have lost internet and home phone so can’t call you as no number listed on app. Are there any problems in bexleyheath DA7. Urgent time cannot work

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia It’s now back up... easily fixed @virginmedia be good to know what the problem was

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @virginmedia same here. On hold trying to call. Your site is not even acknowledging a problem. We have no internet or land line phone. DA7 #virginmedia

  • REDROBB1967 ROB FARACE (@REDROBB1967) reported from Barnet, England

    @virginmedia Hi I’m in London N12 & I’m still experiencing the same issues from yesterday. I’ve rebooted my router & shut down everything but still can’t get online. Can you help

  • 74bunick Nick Bunclark (@74bunick) reported from Bromley, England

    @virginmedia my internet speed is terrible. Please can you confirm if you are having issues again thanks #internet #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • raelbrews Rael Brewster (@raelbrews) reported

    @virginmedia hey, been having intermittent connection issues (slow/no broadband periodically) for a couple of weeks now. Had an engineer come out Tuesday and the problem is still happening, can't seem to actually get through to anyone on your support line, any help you can offer?

  • HarryBrent Harry Brent (@HarryBrent) reported

    @virginmedia Worse still, your customer service team keeps telling me it will be fixed by a certain date, and it never is!! So I can’t plan properly. I’m spending money on 4G just to get by because of *your* issue, and your company won’t even reach out to me to offer compensation. Outrageous.

  • acar321 aaron (@acar321) reported

    @treysis 1. Virgin Media has weird issues with 6to4 - and doesn't support IPv6 by standard 2. Ooooo I didn't know that, ta

  • HarryBrent Harry Brent (@HarryBrent) reported

    @virginmedia No. No warning. No commutation. Nothing. It’s been terrible from the start.

  • IanMorris78 Ian Morris (@IanMorris78) reported

    @virginmedia Yeah, you can fix your phone support. Oh, and let people buy their own cable modems because your terrible hardware is the cause of almost all of the complaints anyone has about Virgin.

  • IanMorris78 Ian Morris (@IanMorris78) reported

    @virginmedia @jeremywired What I will say @jeremywired if you stop paying your bill they call you, so that’s one way of solving the problem. Cancel the direct debit and then you won’t have to sit on hold.

  • r1chiesealey Richard Sealey (@r1chiesealey) reported

    @virginmedia @NetflixUK hi, why is it that any tv episode I watch on Netflix via the virgin360 box cut out 40 seconds before the end? When watching the likes of Brooklyn-99 you miss the ending. Not an issue on any other device. Thanks

  • jeremywired Jeremy White (@jeremywired) reported

    Oh the joys of contacting @virginmedia [a thread]: me: i have a problem with my router, it's very slow. VM 1st dept: have you done all the usual checks, resets? me: oh yes VM1: let's go through it all again... oh yes you're right

  • ChristianJMills CJM (@ChristianJMills) reported

    @virginmedia Interesting on your sites and when I log in it says no known issues but when I ring up it says there is a local issue. Its like you don't want to publicly report outages. Will I be compensate for no Internet and TV including related impacts?

  • MrsChrisC11 Chris-C🖖🌍🌎🌏 (@MrsChrisC11) reported

    @virginmedia I'm having problems with watching Netflix via VM V6 box channel 204. Programs stop before end the program or movie,cutting off up to 2mins of program, next episode also cuts up to 2mins from the beginning. Can you help? Diagnostic says no connection problems.thanks