Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, Hammersmith, London, Newham, Ilford, Southwark, City of Westminster, Kingston upon Thames, Westminster Abbey, Croydon, Brent, Camden Town, Hackney, Islington, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town
|
Internet | 2 hours ago |
|
Hammersmith
|
Internet | 2 hours ago |
|
Hammersmith
|
Wi-fi | 2 hours ago |
|
London
|
Wi-fi | 4 hours ago |
|
London
|
Internet | 6 hours ago |
|
Newham
|
Wi-fi | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Natalia (@nut_ge) reported from Camden Town, England@virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx
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Paul Dart (@Enfield67) reported from Enfield Lock, England@virginmedia after a long wait I’ve spoken to someone to successfully change my tv package. They then said they’d put me through to someone to book a slot to fix an issue with my box. I’ve been hanging on listening to music for 45 more minutes. Is there a way to book online?
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Karolyne Anderson (@KaroAnderson) reported from Eltham, England@virginmedia I pay over the odds (£67) for a crappy intermittent service and after your stupid engineer came yesterday, no service at all which means I have no TV this morning either! #ImDefinatelyLeavingVirginMedia
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aggy (@aggy_mi) reported from Croydon, EnglandI think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever
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ivana croissant (@acamarama) reported from Hackney, England@virginmedia @Moneybox @Ofcom Actually impossible to make a complaint. I am with holding fees. I have been trying to engage with virgin media and I’m now giving up. Sue me. #virginmediafails
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Louise Mead (@meadylou) reported from Wandsworth, England@virginmedia Is there an issue with your website? I’m trying to sign in to register an issue with service but I can’t access my account.
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ivana croissant (@acamarama) reported from Hackney, England@virginmedia The point is, I have only resorted to twitter now, because for months i have been unable to engage Virgin Media customer service either on your platform or by phone..
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Karolyne Anderson (@KaroAnderson) reported from Eltham, England@virginmedia How do you send an engineer to my house to take away a hub that works and leaves me with a new one that hasn’t worked since he installed it? I was on the phone for 25 mins to customer services and got cut off at 7:30pm because the lines closed!
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ivana croissant (@acamarama) reported from Hackney, England@virginmedia @VirginMediaNews @Moneybox sporadic service issues. Just spent 50 minutes on phone to get through to VM CS for them to drop call. I give up. Sue me
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Clara Rocha (@clarex) reported from Hackney, EnglandWhat a nightmare to try to get any assistance from @virginmedia!!! They make it impossible to do anything online and the phone team is no help. The moment I mention “Id like to cancel my contract” I got disconnected after 30 mins.
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cycleoptic (@cycleoptic) reported from Islington, England@drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.
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Fit & Fun (@fitandfun_) reported from Merton, England@virginmedia I’ve been on hold for 4 hrs; I understand that you are running Limited staff at this time but your text service, which is one of the options is not working either!! Have entered number 3 times and still waiting.? Please advise how I’m supposed to contact you. Thanks
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Richard (@rchrdctswrth) reported from Islington, England@virginmedia my internet’s been gone for nearly an hour now, same thing happened last night too. The service status page on your website isn’t even working.
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Toby Varsanyi (@tvarsanyi) reported from Tottenham, England@virginmedia it’s not working again! Would be good if you could respond to my tweets
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The Jase 🐶 🎸 🎥 (@jasemonkey) reported from Camberwell, England@simonmhickson @virginmedia They were so awful when I had a problem years ago. I only resolved it by finding out who their head of PR was and contacting them.
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Adam (@ADAMCLAW1) reported from Bexleyheath, England@virginmedia hi, my cable service has been down for about two hours. Postcode DA5 1. Is it a general problem pls?
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Simon Bucks (@SimonBucks) reported from London, England@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, EnglandDisastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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dmxcrew (@dmxcrew) reported from Islington, EnglandMay be a work round for some experiencing #virginmedia email issues this AM. Whilst I cannot access emails via any server/computer like yourselves, I can, strangely, via my phone (although could it be because its on the virgin network?) Worth a try?...
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Toby Varsanyi (@tvarsanyi) reported from Tottenham, England@virginmedia not working again. Will you be issuing refunds for July as you have failed to provide a proper service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bairdian (@Bairdian) reported@TalkTalk Help me get a different provider than @virginmedia
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Nicola Cook-Moss (@cook_moss) reported@virginmedia No they haven’t at all customer service just says there is an issue , they keep reporting but nothing is done
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Sammie Taylor (@sammie202010) reported@virginmedia Issue in my area for 3WEEKS was told it would be fixed. I cannot work AGAIN today. Fix it god damn it. Sick of your lies. BL6 area
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Julian Deans (@Deansy34) reported@virginmedia Hi, firstly Thankyou. I’ve been pushed from on call to another. I am in a contract with BT. To get out of that will cost me £279. I asked the guy I spoke with yesterday if Virgin could help with that. He replied yes. But that I would have to set up tbe account first.
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Onearmedjohn (@onearmedjohn) reported@virginmedia Funny enough I’ve been on WhatsApp since about 1945 yesterday, trying to find out when my contract ends but at 2000 the chat ended with the promise of it resuming at 0800 and I’m still waiting. Your customer service is appalling.
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Julian Deans (@Deansy34) reported@virginmedia Customer services
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mo alex austin (@alexaustinuk) reported@virginmedia No I have checked everything. Looks like a problem in the area as neighbours experiencing same issues
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Dinsey (@OfficialDinsey) reported@virginmedia I assume so, this issue has been ongoing for a while and I’ve changed phones etc but on my virgin go I only have 4 devices connected
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Bairdian (@Bairdian) reported@TalkTalk No worries Andy. Just enjoying bashing @virginmedia a bit for their exorbitant pricing, local monopoly and terrible wifi. Keeps me young. Do you have an app @TalkTalk? Virgin do. It just pretends to load for 6 hours. Brilliant distraction from the money you're paying for fibre...
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Mark Catley (@dukeofbeeston) reported@virginmedia No- because the people we spoke to did not instruct us to- which takes us right back to the piss poor customer service. Not paying, won’t pay, @AishaKhanCatley is acc holder.