Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 01/16/2026 21:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, Harringay, Fulham, City of Westminster, Hackney, Hammersmith, Waltham Forest, Croydon, Ilford, Mitcham, Paddington, Wembley, Merton and Romford.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomPoplar Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHarringay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough

  • harrybilbao Harry Bilbao (@harrybilbao) reported from City of London, England

    @virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?

  • Ollie_Bed88 Ollie Bedborough (@Ollie_Bed88) reported from Enfield Lock, England

    @virginmedia trying to get the PAC code via texting you as instructed but keep getting a reply saying you can’t do it right now!!! I need it ASAP, please help 🙏🏻

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia That's to discard physical problems with your cable.

  • Sam_Pannick Sam Pannick (@Sam_Pannick) reported from Barnet, England

    @virginmedia any issues in the N3 area? Lost all internet all afternoon

  • TonyRoddUK Tony Rodd (@TonyRoddUK) reported from London, England

    @virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.

  • narifahad Londonfoodster (@narifahad) reported from Ealing, England

    @virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.

  • KikassP CazkikassPhotography (@KikassP) reported from London, England

    @virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE

  • Lorrain00085752 Lorrainebarrett1981@gmail.com (@Lorrain00085752) reported from Eltham, England

    @virginmedia Hi why cant we pay our bill over the phone the automatic system not working.

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia It's working now but was down for 12 hours

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours

  • juliecason ✨💎Jules💎✨ (@juliecason) reported from Romford, England

    @virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.

  • ImaginaryCard Mo-Mo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?

  • 3lzantoinette king elz 🪐 (@3lzantoinette) reported from Merton, England

    one thing that #virginmedia really know how to do is giving their “sincere apologies” for whatever went wrong instead of actually fixing the problem, we don’t pay you each month to sincerely apologise to us for things you should be on point with 😭

  • TonyRoddUK Tony Rodd (@TonyRoddUK) reported from London, England

    Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LizzyBain PataTiPataTa (@LizzyBain) reported

    @CBSNews Imagine a world where you cancel your @virginmedia account and they close your account, stop charging you and let you leave!!! Imagine that.

  • puppaz Puppaz (@puppaz) reported

    @JamesHarkin Not virgin media if you can help it

  • nidhimadhu NIDHI MADHU (@nidhimadhu) reported

    @virginmedia Hi, I appreciate the help but the bot is getting me nowhere, I've reached a deadens of sorts, and this is my first time with virgin media. I would appreciate it very much if we can get on call to discuss this, because the bot is being extremely unhelpful...

  • michoman1973 Micho (@michoman1973) reported

    @virginmedia its over 4 hours and I am still waiting. I see you guys are as bad as @eirSport …. Trust me that takes some doing. Your phone line support is dire….

  • bftsualt ؜ (@bftsualt) reported

    sort your awful service out @virginmedia

  • CursedTeardrop CursedTearDrop (@CursedTeardrop) reported

    Anyone else having problems with @virginmedia not connecting to rockstar servers ? Rockstar say it’s nothing to do with them & i can’t speak to anyone from virgin because it’s all online chat only and they are no help, affects gta5 & rdr2 on pc,Xbox & ps4

  • gemmacropper gemmacropper (@gemmacropper) reported

    @virginmedia My internet has been terrible for the last couple of weeks. I'm in North London (area 15 I think) is there anything specific going on? The website says no known issues.

  • Rob_Moody Rob Moody (@Rob_Moody) reported

    @SFC_Debs Are you on @virginmedia. I think they have a problem. I get the same so have to turn off WiFi on phone to view

  • ggrussy1 Glenda Russell (@ggrussy1) reported

    Yet again, @virginmedia big company, please theirself, customer service is shocking. Spend some time and money training your staff. Shocking service

  • alison_coole Alison (@alison_coole) reported

    @virginmedia How much longer is it going to take to sort the issue with Twitter. It’s now 4 days and still not sorted?