Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 02/23/2026 06:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Wembley, London, Hackney, Southwark, Hammersmith, Woodford Green, Croydon, Ilford, Dagenham, Beckenham, Enfield Town, Merton, Waltham Forest, City of Westminster and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Wi-fi
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Total Blackout
United KingdomHackney Wi-fi
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @Moneybox @Ofcom Actually impossible to make a complaint. I am with holding fees. I have been trying to engage with virgin media and I’m now giving up. Sue me. #virginmediafails

  • aggy_mi aggy (@aggy_mi) reported from Croydon, England

    I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia not working again. Will you be issuing refunds for July as you have failed to provide a proper service?

  • cycleoptic cycleoptic (@cycleoptic) reported from Islington, England

    @drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.

  • KaroAnderson Karolyne Anderson (@KaroAnderson) reported from Eltham, England

    @virginmedia I pay over the odds (£67) for a crappy intermittent service and after your stupid engineer came yesterday, no service at all which means I have no TV this morning either! #ImDefinatelyLeavingVirginMedia

  • KaroAnderson Karolyne Anderson (@KaroAnderson) reported from Eltham, England

    @virginmedia How do you send an engineer to my house to take away a hub that works and leaves me with a new one that hasn’t worked since he installed it? I was on the phone for 25 mins to customer services and got cut off at 7:30pm because the lines closed!

  • jasemonkey The Jase 🐶 🎸 🎥 (@jasemonkey) reported from Camberwell, England

    @simonmhickson @virginmedia They were so awful when I had a problem years ago. I only resolved it by finding out who their head of PR was and contacting them.

  • rchrdctswrth Richard (@rchrdctswrth) reported from Islington, England

    @virginmedia my internet’s been gone for nearly an hour now, same thing happened last night too. The service status page on your website isn’t even working.

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @VirginMediaNews @Moneybox sporadic service issues. Just spent 50 minutes on phone to get through to VM CS for them to drop call. I give up. Sue me

  • dmxcrew dmxcrew (@dmxcrew) reported from Islington, England

    May be a work round for some experiencing #virginmedia email issues this AM. Whilst I cannot access emails via any server/computer like yourselves, I can, strangely, via my phone (although could it be because its on the virgin network?) Worth a try?...

  • clarex Clara Rocha (@clarex) reported from Hackney, England

    What a nightmare to try to get any assistance from @virginmedia!!! They make it impossible to do anything online and the phone team is no help. The moment I mention “Id like to cancel my contract” I got disconnected after 30 mins.

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia The point is, I have only resorted to twitter now, because for months i have been unable to engage Virgin Media customer service either on your platform or by phone..

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke

  • ornellasiobhan_ mundele madesu (@ornellasiobhan_) reported from Camden Town, England

    @virginmedia **** wifi, awful customer service

  • meadylou Louise Mead (@meadylou) reported from Wandsworth, England

    @virginmedia Is there an issue with your website? I’m trying to sign in to register an issue with service but I can’t access my account.

  • ADAMCLAW1 Adam (@ADAMCLAW1) reported from Bexleyheath, England

    @virginmedia hi, my cable service has been down for about two hours. Postcode DA5 1. Is it a general problem pls?

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia it’s not working again! Would be good if you could respond to my tweets

  • nut_ge Natalia (@nut_ge) reported from Camden Town, England

    @virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • eodunne Eoin (@eodunne) reported

    @virginmedia I am not a virgin media customer - in the last 2 days I have spent 5hours on hold and been promised a call back from a technician 4 times.

  • ricorichards87 Rico Richards (@ricorichards87) reported

    @virginmedia No, just that we pay you more money to fix a problem that shouldn't exist. Honestly, big companys are starting to piss me off, you charge more year on year, make millions of profit yearly, and yet the quality has got worse and worse.

  • kellyb111178 Kelly Barrett 💙 (@kellyb111178) reported

    @virginmedia No nothing, it seems that the signal isn't strong enough to get upstairs

  • VikramK44927115 Vikram Kumar (@VikramK44927115) reported

    @virginmedia on the website they can’t help out

  • Chino897 Chino_cfc (@Chino897) reported

    @Kay2021J @virginmedia 100% agree with you. Such piss poor customer service. I requested a DSAR which is my right under the GDPR laws, their offshore agent told me that she can’t do that as they are not allowed and then terminated the call.

  • GordonJMackay1 Gordon J Mackay (@GordonJMackay1) reported

    @virginmedia I assume this is the Twitter equivalent of what you do on the phones. Pretend to be interested in resolving the complaint then place you on hold for 20 mins then cut the call. Thanks for your support Virgin media. Simply strengthens my case with Ombudsman.

  • hypeVLR Alliance hype (@hypeVLR) reported

    @tobinzje @virginmedia Had problems today I called they said problems till 7pm

  • hereisjonnyy JonnyyCG (@hereisjonnyy) reported

    @WajaTheHAT @virginmedia internet gone down too? cuz same

  • onskickz Orbz_onSkickz (@onskickz) reported

    @Kay2021J Dont speak like that to @virginmedia they are trying the best to try and help people and I don't think they deserve to be talked in that way by you

  • kellyb111178 Kelly Barrett 💙 (@kellyb111178) reported

    @virginmedia It's just the WiFi- the signal doesn't reach upstairs