Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, Ilford, Hackney, London, Hammersmith, Dartford, Islington, City of Westminster, Newham, Croydon, Southwark, Paddington, Tower Hamlets, Wembley and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Total Blackout | |
| Ilford |
Internet | |
| Hackney |
TV | |
| City of London |
Wi-fi | |
| London |
Total Blackout | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Terry Black
(@TerryDBlack) reported
from
Lambeth, England
Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..
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heartsure
(@HeartSure) reported
from
Kingston upon Thames, England
@vmbusiness Virgins response taking 5 times more than their normal charge - ‘I am sorry for this issue, but this balance would stand I am afraid as the account was not billed correctly over a period of time.’ Just terrible. #virgin #cheats
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Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage
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Zachy P
(@povey_zach) reported
from
Richmond, England
Stuck indoors cause of sister girl Rona.. The WiFi and tv have stopped working!! #virginmedia fix up, this is not the first time this has happened this week.. We are working from home and my brothers have school work to do! Useless.
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.
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Maria Ann Mole
(@MariaAnnMole1) reported
from
Kingston upon Thames, England
@virginmedia you tube is not loading. Seems like a lot of people are having this problem
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@virginmedia C'mon... I wouldn't have taken to tweeting if I had not exhausted every aspect of rectifying the issue. The issue lays in your corner.
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@virginmedia service still down in E15. 5th day now. No response from text. Same recorded message stating issue has been resolved. Unable to connect to the online forum Outage Map via phone hence Tweeting.
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David Waddell
(@davidwaddelluk) reported
from
Camden Town, England
Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom
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Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia
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Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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Simon Raper
(@simonraper1) reported
from
Ilford, England
@virginmedia My service in the last week has been dreadful, constantly dropping away. I must have reset it at least three times each day. Can’t test from here as that part of your website is not working. I can’t currently connect at all. I’m E11 2LX. Can you look into it please
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia #virginbroadband like so many other customers I have had a week of constant disconnections & router restarts but still have no connection. #virginmedia web help is even down so I can only connect via my mobile phone making my range of parish & school work difficult!
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.
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Steve Tran
(@Chihao) reported
from
Hammersmith, England
Yet again @virginmedia broadband and router is down. So is the website to check it. #useless.
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Kat P
(@KateProudman) reported
from
Richmond, England
@PeterMilligan #Virginmedia are being terrible during #covid lockdown. Our business premises are temporarily closed. Water & electricity suppliers have reduced our bills, but Virginmedia still charging full amount for internet & phone we can’t use. Said min 90 days before they’d do anything!
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again
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Ezzy Elliott
(@ezzye) reported
from
Hackney, England
@hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please @virginmedia fix your street cab NW3
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Malcolm
(@MalcolmDGama04) reported
from
Croydon, England
@virginmedia Not one person at your technical help desk knows how to configure a router.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Barras
(@CBManchester) reported
@virginmedia Would I be right in assuming you would just put me through to the billings team or can you actually solve the problem? Please be completely honest here because if I do the online chat but you just pass me to billings it will be yet another waste of my time.
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Carole Hayden
(@CaroleHayden19) reported
@virginmedia apparently a problem with tv in this area but we have tv, we haven't got internet or landline yet again!!
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dc shelvock
(@ShelvockD) reported
@virginmedia I WISH TO CANCEL MY CONTRACT TRIED ALL YOUR PHONE NOBODY TALKS TO YOU
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Simran Kaur
(@_SimranK) reported
@virginmedia A technician has been booked, via online diagnostics. The Internet went down just after a BT technician did something to the connection box on our road- does this need to go to a different team of technicians????? #virginmediadown #virginmediahelp
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Daniel
(@indexDaniel) reported
@virginmedia I’ve raised a complaint with your team last Thursday. They told me to expect a call back by Tuesday. Still nothing. You have £150 of my money! I can’t afford to be overcharged by this amount, the service is disgusting considering I have a mortgage with you too!
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dc shelvock
(@ShelvockD) reported
@virginmedia why can't they just say morning how can i help
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Lyndsay
(@LyndsF23) reported
@virginmedia my Internet connection is absolutely shocking. I've never really needed it to be consistent before due to just browsing and netflix with it, but WFH it's terrible. It drops all the time, can't go even a full hour without losing connection.
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Rob Rowlands Research
(@robrowres) reported
For a company that trades on communication, speed and efficiency, @virginmedia and @comex2000’s installation of a network in this Cheshire town has left a lasting advert of shoddiness and “couldn’t care less”. Your only as good as your last job?
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Hannah stocks
(@Hannahstocks16) reported
@virginmedia hi, I’m wanting to cancel an order I placed for a sim. It was ordered so I could upgrade my contract but someone did this for me over the phone so now I need to cancel this new order as I don’t need it.
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Carl Walsh
(@Carl_Walsh33) reported
@virginmedia service down in the NE29 postcode all morning, love a cheeky £100 a month to Virgin for no service