Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Greater London, London, Poplar, Camden Town, City of Westminster, Croydon, Hampstead, Paddington, Carshalton, Southwark, Mitcham, Newham, Enfield Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Greater London |
Internet | |
| London |
Internet | |
| Poplar |
Internet | |
| Camden Town |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Guy F
(@askgeez) reported
from
Loughton, England
Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....
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Zain Khan
(@zainyboy89) reported
from
Kingston upon Thames, England
@virginmedia @virginhelp Not happy about the connectivity issues in my area.
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Tori
(@totti369) reported
from
Wandsworth, England
@virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?
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Jeff forrest
(@Jeffforrest1) reported
from
Kingston upon Thames, England
@pompeyhedge @virginmedia I was getting either 500+ or zero. There may be congestion and over subscription but that isn’t my issue.
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia I have. How do you expect me to work today & tomorrow if the engineer can only come on Tuesday evening? And why doesn’t your customer service centre pick up the calls? I spent about 3 hours yesterday trying to self-diagnose the problem and waiting for someone to pick up the phone
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia As I said yesterday, all internet, TV and media down. Called you twice for over an hour and a half yesterday but no reply. Terrible service. Have work to do! Booked engineer but they can’t come until Tuesday evening. Can you call me?
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John lumb
(@Johnlumb67) reported
from
Richmond, England
@virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia my TiVo box has broken how can I get this replaced?
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Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Certainly am. I'm a Virgin customer 🙄
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff
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Sara Hill
(@sarahill42) reported
from
Tottenham, England
@virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly
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Maria David
(@2wheelchick) reported
from
Bromley, England
@virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.
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Paul Andrews
(@paulaphoto1) reported
from
Walthamstow, England
@virginmedia - no internet for over an hour. Can’t speak to anyone. Downloaded an app that was useless. No support whatsoever apart from turn it off and on 👎🏻
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ayman Ali
(@AymanAl_i) reported
@virginmedia I haven't had stable internet connection for 3 weeks now, I haven't been able to speak to any agent during this time. None of your numbers work, no one replies on web chat. I've had an engineer here already. Customer for only 1 month and already thinking of leaving!
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claire crame
(@ccrame) reported
@virginmedia we are trying to speak with to customer support team, which has taken over 3 hrs on virtual chat, what we are trying to organise is a replacement TiVo box as the one we have keeps cutting out, please could someone respond to me.
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Tim Bradshaw
(@Bradshaw4444) reported
@DamienMcFerran @virginmedia You need to get through to the UK team, I don't think the agents in the usual call centre have much authority to do anything. I treated it like a complaint and threatened to leave if it wasn't looked at, full Karen mode. Got put through to a team in the UK who sorted it.
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Jem
(@JemmieG) reported
@virginmedia I've spent 4hrs on the phone today trying to resolve an issue with my IP address which seems to be blacklisted meaning I cannot work at home. I just need a new IP address. I've been told it changes monthly. I can't wait this long. Please help.
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📖
(@allthenooks) reported
@virginmedia Yes I have checked and there is a problem, there has been a problem all week and at least once a week for as long as I can remember.
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Steve
(@xMr_Mac) reported
@virginmedia are your phone lines down?? Calling and saying the caller is on another line
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📖
(@allthenooks) reported
@virginmedia I wouldn't complain if the service was decent but it is terrible and has been so forever, you should be charging less if anything. It's completely unreliable, outages of broadband happen weekly
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PandoricaWhite
(@PandoricaW) reported
My network and area remain the same, and I doubt I’ll be able to afford a trip to the moon hotel. (If it ever becomes a reality). I struggle to afford my monthly bill as it is, therefore, it’d like more detail as to how and why this extra price is being tacked on? @virginmedia
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Phoenix Rahman
(@Phoenixrahman) reported
@virginmedia I have requested numerous times to not receive these calls. I have logged numerous complaints and yet I’m still being contacted. You have stated numerous times that the complaint has been resolved and I would not be contacted but this is false. You have breach GDPR!
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Luke Kitchener
(@kitch1l) reported
@virginmedia once again getting ‘Access Denied’ messages on my Hub 3.0. No clear resolution or support from your website etc on this. Making it hard to WFH now 😡