Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of London, City of Westminster, Poplar, Islington, Westminster Abbey, and Tower Hamlets.

City	Problem Type	Report Time
Southwark	Internet	21 minutes ago
London	Internet	3 hours ago
London	Internet	3 hours ago
London	Internet	4 hours ago
London	Internet	4 hours ago
London	Internet	6 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 1 minute ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Andee Byford (@BobCratchitt) reported 5 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Christine Allado (@ChristineAllado) reported 10 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  SallyH (@sallyhhk) reported 10 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Marian Martin (@marianmartinart) reported 12 minutes ago from London, England

  @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

• 
  Andee Byford (@BobCratchitt) reported 17 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  S (@MSROPER10) reported 20 minutes ago from London, England

  @cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 22 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Brenda (@joybrenda) reported 28 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Befitat50 (@befitat50) reported 33 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Adam Farnsworth (@farnsworth_adam) reported 34 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Roger Highfield (@RogerHighfield) reported 35 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Mark Armstrong (@markatpt) reported 41 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  mark (@PieFaceMark) reported 41 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 48 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Melanie Hart (@MelanieHart72) reported 49 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 49 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  Kay Bak (@kaybaka) reported 57 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Jason Starman QBE 💙 (@starmanuk) reported 59 minutes ago from London, England

  @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

• 
  Matrim Red Hand (@tripodmatt) reported 60 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary Erickson (@MaryEricks51284) reported 43 seconds ago

  @DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.

• 
  Daniel Clein 🔶️🌸🎗🇪🇺 (@cleinofficial) reported 49 seconds ago

  Today's burning question: what is the worst broadband supplier in the UK, and why is it Virgin Media?

• 
  Mark Burgess (@markburgess1984) reported 7 minutes ago

  @virginmedia are we getting compensation for it being down all day

• 
  ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported 8 minutes ago

  @virginmedia please don't use Yodel @yodel241653 as a courier service. Pods not delivered today. Van stopped outside, and as I opened the front door he drove off without delivering the parcel. Now got to cancel plans for tomorrow to wait for parcel. Please don't use Yodel.

• 
  John M Hunt (@Johnmhunt) reported 11 minutes ago

  @virginmedia your V360 upgrade system is broken. It took me 3 days of chat to arrange my upgrade and I’ve ordered it for my dad and he’s not received the remotes despite ordering on 2 May. I can’t face the pain of going through a chat and details authorisation again.

• 
  Michael Cuddington (@cuddy271) reported 14 minutes ago

  All we are getting on our tv is a scrambled picture @virginmedia are no longer the people you can rely on, they have become far too expensive , their customer service is non exsistent and people are going elsewhere.

• 
  * Vicky * (@vickypost29) reported 17 minutes ago

  @virginmedia Itv is still not working....

• 
  scouse sense@scousegranny (@scousesense) reported 19 minutes ago

  @virginmedia Please cancel my order that was made yesterday. I am in the 14 day cooling off period so cancel it . DM me to get the reference number. Than you

• 
  Swansea Jack 🦢 🐶 (@SwanseaSnoopDog) reported 26 minutes ago

  @virginmedia It’s been 2 days since my mums tv has been down and no channels - she is 86 and heavily relies on it for entertainment. Any idea when it will be back please?

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 30 minutes ago

  @virginmedia We’ll work this one out 1/ New Box wouldn’t record or delete Just said Unable to delete try again later Engineer visit appeared to solve the problem . When e He had gone box Didn’t record or delete again