Virgin Media outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Poplar, City of Westminster, City of London, Islington, Westminster Abbey, and Tower Hamlets.

City	Problem Type	Report Time
London	Total Blackout	2 hours ago
London	Internet	2 hours ago
Southwark	Wi-fi	2 hours ago
London	Wi-fi	2 hours ago
London	Total Blackout	2 hours ago
London	Internet	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  VM (@BowTieMendoza) reported 5 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Helen Pinkers (@Barchetta66) reported 5 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 7 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Vincenzo Rampulla (@vmrampulla) reported 11 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Annie Caird 🌻 (@AnnieCaird) reported 13 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Steven Kraan (@drawing_daily) reported 13 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Illy Mus 💙 (@illymus) reported 16 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Vegan join the PCS Union (@Veganforever67) reported 23 minutes ago from London, England

  @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

• 
  Swami (@swami102) reported 27 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Shah 🦅 (@shah4569) reported 29 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Marian Martin (@marianmartinart) reported 30 minutes ago from London, England

  @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

• 
  Brenda (@joybrenda) reported 30 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Mitzy (@mihaialaci) reported 31 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Luther Blissett (@LutherB40510976) reported 36 minutes ago from London, England

  @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

• 
  Tomasz Rykała (@tomaszrykala) reported 37 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 40 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Lucy Hunte (@HunteLucy) reported 49 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  Lloyd Child (@islingtonlloyd) reported 52 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Nathan Talbot (@nathantalbot) reported 54 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Sam Batty (@sam_batty) reported 57 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PlotTwistPandit (@PlottwistPandit) reported 5 minutes ago

  @virginmedia Trying to cancel my contract or explore options but stuck on the Phone to your customer care listening to music for 2 hours!! How is this okay?

• 
  Chip Lewis (@crispinlewis) reported 6 minutes ago

  @katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!

• 
  Dgjbear (@Dgjbear1) reported 7 minutes ago

  @virginmedia How do I direct message you? Gave up 90 mins on call waiting this morning to speak to your god awful customer service. Trying again now. 17 mins and counting Zoe!

• 
  Oisín (@Usheen1) reported 9 minutes ago

  @adrianweckler The question is will their router support modem mode? Virgin media hub 5x is a dud

• 
  Andy (@AndyRunningman) reported 12 minutes ago

  @virginmedia how long is the wait for customer services. Been on hold for 30mins. Have a problem with my tv box. Non of the diagnostics works. Been like it for weeks. Loosing the will to live trying to fix it!

• 
  Crckersmckerx (@crackersmackerx) reported 13 minutes ago

  DOWN WITH CORPORATIONS (My virgin media is down)

• 
  MaNpReeT SinGh (@Manpreet_Princ5) reported 15 minutes ago

  @virginmedia @Virgin raised a case DLP-1173743. Paid upfront for 15 months internet services and you have suspended my line. Sent emails for more than 5 days ago still no support. May need to reach out to @tdrauae

• 
  Isla (@saoirseisla) reported 16 minutes ago

  @virginmedia I’ve been without wifi for 10 days. All I am being told is that they don’t know when it’ll be fixed. I work from home and have been unable to get anything done because I need wifi. I’m a week behind. I need it fixing asap. The problem isn’t my end it’s yours.

• 
  👾 (@Omersaeela) reported 17 minutes ago

  Hi @virginmedia my account has been locked and I’ve been trying to contact support for over 3 hours with no response. I urgently need help because I’m trying to set up my new WiFi device. Calls are not being answered either. Terrible customer service 👎

• 
  @Live Chat Squad (@LSquad17045) reported 19 minutes ago

  @richbutz l am from virgin media customer service.