Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Waltham Forest, Newham, Croydon, Barking, Harrow, Ilford, City of Westminster, Hampstead, Harringay, Paddington, Wembley, Poplar and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| Hackney |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
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Gary Brian Smith
(@MrGarySmith) reported
from
Crayford, England
@virginmedia No it’s not a service issue it’s a shit router which can’t seem to get further than 10 foot been requesting booster from you even worse app to no avail stop apologising and sort it out!!!
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
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tony pickering
(@tonycelebrity) reported
from
Camberwell, England
@virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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Yen Sanford
(@YenSanford) reported
from
Bexleyheath, England
@emloue @virginmedia @virginmedia contacted me and we went through some trouble shooting guides. Fortunately, as well, I have two tech savvy brothers who helped and sorted it, updated and all. We managed to fix between us all. 👍🏼
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
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Stefan Selby
(@TheTallBlonde1) reported
from
Harrow Weald, England
@virginmedia thanks MM. Still not working but already called the customer services desk. Got an appointment for an engineer on Tuesday.
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Jack Barry
(@JBazzler) reported
from
Lambeth, England
My internet has been down for hours. But there is no way to contact @virginmedia. They are had at customer service. If I don't get internet soon I will go mad like in the Shining and there will be no Edinburgh show for anyone
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
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Johnny Daukes
(@jdaukes) reported
from
Brentford, England
@virginmedia It’s down. Expected fix by 16:00.
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@pixelandsoda @Senna82 @virginmedia Still no joy in BR1 4A... Also met with clueless customer support who had no idea there was an issue / not seeing a reported issue on the system.
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Nicola Fish
(@Nicolanoodle) reported
from
Kingston upon Thames, England
@virginmedia I totally agree. Sadly it doesn’t seem that easy. I repeated at least 5 times ‘I’d just want to cancel my account’ to no avail.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
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Dave Mauger
(@DaveMauger) reported
from
Wandsworth, England
@virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
Because every interaction with @virginmedia on any customer service channel is enough to make me want to open a vein.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lucilia holder
(@holdermummy) reported
@virginmedia Weeks ago when I was assured a call back which never happened hence I have called again this week and cannot get through I have even left my number but nothing
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Charlotte Bayliss
(@CharlotteBayli1) reported
@virginmedia have possibly the worst customer service ever! After we terminated our contract in January 2021 a payment was taken out of the bank and it appears that you took it upon yourselves to renew the contract without our agreement! Will never deal with Virgin again!
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helenlp
(@Drhelenlp) reported
@sam_recovery @virginmedia And they’re usually quick to respond if it involves you giving them money! It’s when you need customer service that they’re generally ****.
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Gemma Swiers
(@gemmaswiers) reported
@virginmedia why does your Internet give up every Friday afternoon? No, there's no known faults, yes I've switched it off and on again. 3 weeks in a row, not a problem on other work days. #ridiculous
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Lois♥️💜♥️
(@loisislane) reported
@virginmedia I have been on the online chat since 9.45am this morning... I was told by the first guy at 10:51 he was transferring me to a colleague and I am still waiting!! This is really poor service, I'm trying to get in touch with you and you are making it extremely difficult.
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Zophixan
(@zophixan) reported
@virginmedia Dear Virgin, I just noticed you prolonged my contract by another 12 months and increased the price when I moved house WITHOUT MY CONSENT, this is not acceptable, I want this sorted out!! I want to cancel ,the service is terrible & speeds less than half paid for!
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Michael Cuddington
(@cuddy271) reported
@DCMS Here in Leeds we supposedly already have 1 Gigabit via @virginmedia but because it says it on the label I am afraid its not whats in the tin . Our speeds are rarely anywhere near what we are paying for and all we get are excuses , we arent world leading the worst speeds in Europe
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Liz McEwan
(@BizzMcewan) reported
@virginmedia Transferred, or should have been. Last digit on the account has changed. Virgin now using 2 different emails to contact me re account, I think I will contact them at Sunderland and see if it can be resolved. There are a number of issues, all since contacting bereavement.
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Emma Louise Webb. THT
(@EmmaLouiseWebb3) reported
@virginmedia im getting professional help for the trauma, these guys who say they are from your company but are clearly not are desperate sick individuals who need dealing with and supported to stop and appologise to the people they abuse and inflict fraud on
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𝔼𝕝𝕝𝕚𝕖
(@allthingselliej) reported
The audacity of virgin media to make our bill higher when the service it’s providing is subpar at best