Virgin Media Outage Report in Bermondsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, City of Westminster, London, Hammersmith, Waltham Forest, Fulham, Ealing, Islington, Croydon, Barnet, Ilford, Enfield Town, Romford, Southwark and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
If you’re considering getting broadband / tv in SW5 central London don’t bother with @virginmedia. The service drops out almost daily for many hours and the customer service is non existent @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@HaugheyJulie @jpbroughton @virginmedia Indeed: you might as well not bother calling . The worst ‘customer service ‘ I’ve ever experienced @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@charlieboy055 @virginmedia Yup they’re a disgrace . The worst ‘customer service ‘ I ever experienced .broadband and tv keeps failing in sw5 and they don’t care! @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@charlwadephoto @virginmedia Same problem for me in Sw5. Worse of all they could not care less
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Chagrilled @virginmedia Never going to happen . You should go elsewhere like I am
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davep
(@g_davep) reported
from
Croydon, England
Is anybody experiencing poor service from virgin media
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@OoverMatic @virginmedia Same problem here in sw5. It never works , no explanation from the appalling rude customer service staff. Time to leave ! @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@iheartsnuggles @virginmedia Yes. It’s more often down than not
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia Just now. The service is appalling. They have no up-to-date info on faults, they can’t explain why faults often happen in SW5 9, and point blank refused to put me through to someone who could explain the faults, and also refused my request for a call back from a Uk based manager
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@klester1982 @virginmedia Their ‘customer service’ people are a disgrace . Their service even worse . Constant outages of broadband and tv in sw5 @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@robackroyd @virginmedia Trust me the call centre will never give you correct info . I say this as someone whose broadband and tv has cut out almost daily in last few weeks @ofcom
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davep
(@g_davep) reported
from
Croydon, England
@charley_ellx Best advise change provider virgin media has outsourced its call centre and those idiots in India don’t know how to solve the problem
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@RuthPetrie1 @virginmedia @Ofcom Thanks I don’t hold out much hope . Someone had informed me the issues are to do with them not upgrading the cabinets you see on the pavements outside. The older cabinets cannot Cope with high usage !!! @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@LynseyAnneWhite @virginmedia Just cancel and take your business elsewhere . I just waited on the line for over an hour to talk to someone offshore who could not explain the constant faults
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@superstaryas7 @virginmedia Exactly the same issue for me. Constant tv and broadband outages for weeks and zero ‘customer service’ from @virginmedia cowboys
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@LynseyAnneWhite @virginmedia @Ofcom When they cannot even run a consistent broadband and tv service in central London you know they’re an unreliable organisation . Plus you cannot get through to customer service . On hold for hours and when you do get through you get someone rude who cannot communicate
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@WaveNathan @virginmedia Same for me tonight . No tv or broadband in sw5. It’s the third or fourth outage in as many days
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@ariangarden @shep23 @virginmedia Mine constantly goes down in sw5 @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@c1boon @emma_charlie_tc @ktstripe @AnneCross1 @virginmedia When I called them they blamed my issues on rats !!! Still without reliable tv and broadband 3 weeks later @ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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itsonlyme
(@JoLockett11) reported
@virginmedia It's still down as I'm not suprised
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🏴🏴LGROCKS 🏴
(@Lisaukuk) reported
@virginmedia Still not working.. despite getting a text saying all is? Phone..WiFi… tv all not working
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DKTB
(@becks9539) reported
@virginmedia the Engineer who came to fix our Internet outage in the E5 0EQ remained professional & cutus. It is 35/36 degrees outside today. can make sure his manager is informed of how much of good job he did. I did offer him some water if he needed it
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D Smith
(@dasmith135) reported
@virginmedia #virginmediabusiness 2days no internet or phones , pay a fortune for your business service .. customer service are **** , no help , no help for small business , #shitshow
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Darren Armogan🐲🐉(Happy Men's Health Month 💪🙌)
(@Dragonreborn35) reported
@virginmedia I'm having Internet, cable/Tivo and telephone service problems, all of them not working & this is regular occurrence with you every summer. Everything goes off during the night & then it takes you days to fix it without any care or worries for those that depend on it
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spursporn
(@spursporn) reported
@virginmedia another afternoon and another loss of Internet in se1, the link to check service is pointless it takes ages to update why is it going off 3 out of the last 6 days ?
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Richard Meadowcroft
(@Postmanlondon) reported
over the last3 days I have tried to join a zoom meeting for a speed awareness course that didn’t work, tried to rebook it that didn’t work, tried to renew my driving licence online that didn’t work! Virginmedia confused my details with another customer. Does anything work anymore
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K
(@Kerry6411237181) reported
@virginmedia internet keeps cutting off, it then says no issue in your area then says intermittent signal in your area. I’ve called up, no use as engineer can’t come out until Monday which means 4-5 days with no wifi which is relied on. HELPP???
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Ste
(@SteT238) reported
@virginmedia It is happening to every phone in the house, my laptop and the tv streams a film like it's 2005 never mind 2025. I think it's safe to say we have a fault without having to do a wired test.
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Lorna Mcculloch
(@lornam1979) reported
@virginmedia what a complete joke this is! No Internet or television for almost 2 wks told would be back today now being told 25th this isn't good enough There are people in my street with no issues!