Virgin Media outages and service status in Bermondsey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bermondsey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (60%)
- Total Blackout (20%)
- Wi-fi (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, City of Westminster, Ilford, Wembley, Poplar, Hackney, Croydon, City of London, Barnet, Hammersmith, Southwark, Newham, Wandsworth, and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 59 minutes ago |
|
London
|
Total Blackout | 1 hour ago |
|
Dagenham
|
6 hours ago | |
|
London
|
Internet | 7 hours ago |
|
London
|
Internet | 8 hours ago |
|
London
|
Internet | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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グラハム・スミス® ©Official (@BancoDePapa) reported from London, England@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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DJ MRT (@DJMRT) reported from Sutton, EnglandIt would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.
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グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England@virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services
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Lewis Allen ⚒ (@_Lewis_A) reported from London, England@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England@virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.
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Alex (@ameehan71) reported from Bromley, England@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
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Lewis Allen ⚒ (@_Lewis_A) reported from London, EnglandSo @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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Shah 🦅 (@shah4569) reported from London, England@virginmedia bring back customer service to the UK. Philippines is a joke!
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Steven Kraan 🐀 (@drawing_daily) reported from Islington, England@virginmedia internet down second day in a row, when will it work again?
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Green up/down arrow flashing and router restarting
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foy (@stuart_foy) reported from Haringey, Englandlying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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Tinders (@safctinders) reported from Worcester Park, England@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Shah 🦅 (@shah4569) reported from London, England@virginmedia All these problems. But still fleecing money from us.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TonyM (@BATC_London) reported@virginmedia Could be any number of reasons. When it was working I got fed up of rebooting it 6 times a day. You can't help, can you?
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Ben Curtin (@Ben_PipGainFx) reported@virginmedia Terrible TV or Internet still not working.. spoke to an advisor on the phone and they said that there will be engineers sorting it on the 24th.. i mean surely thats a wind up a week without internet or TV in this current climate.. shocking service
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¿Z2Z? (@z2daz) reported@virginmedia Your customer service is ****. Tell me why your advisors are out here trying to bang attitude???????
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Keeley (@lovekeeley_) reported@virginmedia Hi. I need to order a new power adapter for my modem and can not work out where to do it on your website. Can you help? Thanks
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Frainy_180 (@frainy_180) reported@virginmedia No, there was no explanation other than a generic "for customer safety" which wasn't exactly helpful. Could have been told while booking. But not to worry, managed to come to an agreement over the phone.
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Sleep Cove (@Chris_Fitton) reported@virginmedia Think it’s the 3. Well I could both bands. This changed when I renewed my contract? They said my router was probs broken. And was sent a new router as I could not see both bands?so very strange to hear this. Thanks.
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🅰🅽🅳🆈 🅷🅰🅻🅻 (@Tab5) reported@virginmedia I just tried. I'm getting a message saying they know there's a problem and it won't let me speak to anyone. But this has been going on for months and I would appreciate some better updates. I am in the TW10 postcode area if you have any further info
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Cathy Dabrowski (@cathydab) reported@virginmedia Yesterday lunchtime to report the fault & we checked back last night at which point whoever we spoke to was incredibly rude & put the phone down.
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James (@JamesDB_1) reported@virginmedia Hi. I’m still having issues, phone still hasn’t been delivered.
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optimus prime (@optimus36926367) reported@virginmedia Your online complaints filing and complaints tracking page has been saying the link is broken for few days. It is important that we can make a complaint and track them.