Virgin Media Outage Report in Bermondsey, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, Croydon, City of London, Barnet, Hammersmith, Paddington, Ilford, Islington, Newham, Camden Town, Waltham Forest, Wembley and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Southwark |
Wi-fi | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
-
J Λ M Ξ S
(@jamesglynn) reported
from
Camberwell, England
@hopburnsblack @virginmedia @vmbusiness Is this Peckham-wide? Ours has been down or on/off for three days too
-
Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@fabsod @virginmedia Disgusting customer services 🤬
-
添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia That number had wait times of over an hour. You still haven't compensated me for my 3 day outage last year. Why should I pay 50pct more?
-
davidjpoole
(@davidjpoole1) reported
from
Richmond, England
@virginmedia my Wi-fi sucks! The service has been iffy all weekend in Teddington really truly poor service. You need to sort it out.
-
Graham Smith 🌹🌹🌹
(@Grmbles) reported
from
Camberwell, England
@virginmedia is there anyone who can help with why my internet has stopped working?
-
RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@JackieMKM @KimberleyJayne4 @virginmedia That’s a lot of money for a poor service mate, I pay £50 a month that’s for tv phone and internet, but well worth for the quality of service you get. Your welcome 👍🏻.
-
Karen
(@KBaitup) reported
from
Kingston upon Thames, England
@virginmedia how can I get to talk to someone about an issue I have? Is there a link for online chat? When I call it says you are too busy and cuts me off?
-
Graham Long
(@Grahamthecabbie) reported
from
Romford, England
@virginmedia no wifi, no television, no landline. Again! Your service is dreadful! Won’t be using you again when the contract is finished!
-
グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@virginmedia Made an official complaint as I was without broadband for FOUR days in January in the UB5 area Your resolution team's reply was it's working now.. No compensation, no explanation...Given a number to complain within 28 days that went dead when I rang it..Please DM me for details
-
Dr James Morris
(@Cyberwest) reported
from
Tottenham, England
@katerussell Virgin Media support once told me that 2 days of no service were because “accidents happen”. I immediately switched to another broadband provider and will never go back to Virgin.
-
Keith
(@CridlandKeith) reported
from
Romford, England
@virginmedia Hi Vm I have finally got through to your customer service department. VM should address these issues if the truly value their customers
-
Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
@virginmedia Great products Virgin ..I love all of them...But that call centre in the Philippines is disgraceful and lets the entire company down...The one in Wales was very good
-
Paul Sexstone
(@pompeypaul72) reported
from
Kingston upon Thames, England
Hey @virginmedia what’s going on with your shambolic service in Surbiton? No internet and no TV, again. Any idea when we might get some stability please?
-
fabiano
(@fabparra) reported
from
Brentford, England
@LifeInKilburn My karma at moment is a bad service and a horrible customer service experience from #virginmedia 8 days without internet or staff signals
-
Neil Markell
(@tubbytel26) reported
from
Bromley, England
@virginmedia If someone answers? Rather than an automated voice saying they are too busy and hang up.
-
Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
-
Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
-
Sam Morris
(@samorrisuk) reported
from
Walthamstow, England
@virginmedia you are an absolute disgrace! My internet has been awful all week, I work in the NHS and need a stable connection for working from home which I have been unable to get this week! And your chat support person just went on their “break” mid conversation! Sort it out!!
-
Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia Don’t waste my time with this response. The online customer services team are bloody useless.
-
Ryan Desai
(@ryandesai) reported
from
Wandsworth, England
@LauraKwong @virginmedia Please actually sort out the service in SW12 @virginmedia. Barely managed to string an hour of connectivity together the last two days. Unacceptable service when we’re all trying to work from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
SassyOrangeCreamsicle
(@Rio_Devoe) reported
@BlissMoore @Anni_ManDown @virginmedia I was with them but now I know better they’re horrible to their customers
-
Rebecca Franks
(@Becca_JF21) reported
@virginmedia Hi there, I'm trying to log in but have forgotten my password. Every time I go through the reset process I'm told by your website that the relevant page is broken. How do I reset my password in that case? Thanks!
-
Snoopy
(@Pinklady66) reported
@Sarahca34957734 @virginmedia @virginmedia that is a very good question . Why cant was the #ChauvinTrial not shown live on your network ?? Why are the freeview channels not on .???
-
Knutinthesun
(@knutinthesun) reported
@totallykeen @SkyUK @virginmedia I’m about to cheat! If this q mini box interrupts another program by loosing internet connection! Surely I shouldn’t have to reboot it every night half way through programs! Apparently it’s a known fault? Please help!
-
Anna Maria Shuran
(@AnnaShuran) reported
@standardrewards @virginmedia But they fast send email how did we do or bill reminder!!!! By email but never send email to me that they taking away my Tel line !!!!! Or letter
-
Manda Tye
(@sexymanda30) reported
@virginmedia Maybe @schuler_lutz can help as the ceo? So fed up of being passed from pillar to post. Perhaps @SkyUK offer best customer service
-
Sumeet Firodia
(@sumeet_firodia) reported
@virginmedia I already received a respone on letter as well stating apologies But that does not solve thd problem N if its 28 days do u want me to raise complaint for every disconnection ?
-
Juggzy Malone
(@Juggzy) reported
Hi @virginmedia - after you fixed my internet I had great speeds for a week so I cancelled the change to @TalkTalk - and as soon as that had gone through my speeds went down and I started dropping off again. Why is that?
-
Cinnamon
(@Cinister09) reported
@virginmedia They say they are ringing from Virgin Media my Internet provider... To which I respond usually with "I'm not stupid try again" They insist they are from Virgin Media and I'm deffo getting my Internet from you guys... I usually hang up at that point. I've asked 20+ times now.
-
JayDhokia
(@JayDhokia) reported
@virginmedia Why doesn’t someone call me and give me a better deal after 13 years of loyalty. Customer services won’t even match the deal of new customers! My disconnection has been submitted... KMM77007452V3414L0KM