Virgin Media

Virgin Media Outage Report in Bermondsey, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bermondsey, Greater London, England 01/20/2026 14:05

January 20: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Southwark, Hackney, London, Waltham Forest, Wembley, Hampstead, Camden Town, Swanley, Mitcham, City of London, Stepney, Hammersmith, Bromley and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomSouthwark Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomWaltham Forest Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • tompagenet Tom Page (@tompagenet) reported from Tottenham, England

    @virginmedia As much as I obviously love giving my full personal details in a totally public forum, I'll just leave you to fix this now. I did try.

  • RuthTongueBites Ruth Tongue (@RuthTongueBites) reported from London, England

    @virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp any relay? Virgin media is appalling. Service is non existent

  • ShelleyFacius Shelley (Facius) Stuart (@ShelleyFacius) reported from London, England

    Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right

  • CellarmanSam Sam Wilkin (@CellarmanSam) reported from Walthamstow, England

    @virginmedia trying to work from home today has been a nightmare had to relocate for a meeting and cancel another. No Wi-Fi here in E17. When are you sorting it out?

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @virginmedia I've been rebooting all week. The problems are at your end.

  • TomRileyImages TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England

    @virginmedia the day of all days.. no phone no broadband in HA2 area.. any reported issues?

  • spokeswoman4me Danielle DeLellis (@spokeswoman4me) reported from Wandsworth, England

    @virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!

  • Harley7s Toby Harley (@Harley7s) reported from Tottenham, England

    @virginmedia in muswell hill north London and WiFi and TV are both down. When will this be fixed

  • gorfmanrob Rob Large (@gorfmanrob) reported from Merton, England

    @virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.

  • StevenFeldman Steven Feldman (@StevenFeldman) reported from Tottenham, England

    @skepticmike @virginmedia Or you could argue that they were trying it on pitching a £97.50 charge and that the unwary would have just paid. Too many companies do this and then back down after a phone call. Real customer care is offering your existing curlers the best deal available by default

  • clarejelli clare ellison (@clarejelli) reported from Merton, England

    @virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia down for the third time today. Why am I paying for this?

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.

  • LisaToffolo Lisa Toffolo ⚡️★ (@LisaToffolo) reported from Hackney, England

    @virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges

  • gorfmanrob Rob Large (@gorfmanrob) reported from Merton, England

    @virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @virginmedia They haven't improved. Service is intermittent and hasn't reached the 200Mpbs I'm paying for since yesterday. Barely 25 so far.

  • paulclements paul clements (@paulclements) reported from Stratford, England

    So my Virgin Media’s gone down again...

  • Jo_The_Waiter CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England

    @virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gabriel95512550 Gabriela (@Gabriel95512550) reported

    @FryJoel @virginmedia Yea my wifi is having issues. Did your wifi start working again or not yet

  • ReformRambo Rambo®️ 🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🌸 (@ReformRambo) reported

    Is it just me or is @GBNEWS down on @virginmedia

  • Junior12336931 Junior (@Junior12336931) reported

    @virginmedia are you having issues in Hamilton? My TV box has stopped working.

  • jpwalker89 Jay Walker (@jpwalker89) reported

    @virginmedia Just went down again just now

  • Suzanne_WW Suzi 🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England

    @Samyg1 @virginmedia We have no internet DY1 issue?

  • Karin2512 Karin Brown (@Karin2512) reported

    @virginmedia Beware. Having openly tweeted you regarding an issue. A scammer sent me a DM using a clever clone of your VM logo etc. They asked for debit card details etc.

  • mmwgreen GARFORTH WHITES WAKEY 1970 ALAW (@mmwgreen) reported

    @virginmedia It dropped ten times when he mentioned cancel. Quite ironic

  • zedkx Zed (@zedkx) reported

    Virgin media is the worst broadband you can ever get

  • jpwalker89 Jay Walker (@jpwalker89) reported

    @virginmedia Came on for 20 mins and back down again, i have engineer coming out tomorrow, i hope he gets it fixed, and i will be expecting a call on my virgin mobile account for some compensation. Not happy is an understatement!

  • 1kevin010 Kevin (@1kevin010) reported

    @virginmedia No, my Xbox runs at around 1gig wired, but the wifi signal is half that, if I go upstairs the signal drops to about 20mb