Virgin Media outages and service status in Bermondsey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 30 outage signals in the last 24 hours around Bermondsey, including 30 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 25, 10:21 AM GMT+1.
- Internet (58%)
- Wi-fi (15%)
- TV (13%)
- Total Blackout (9%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of Westminster, City of London, Poplar, Islington, Westminster Abbey, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 1 hour ago |
|
London
|
Internet | 4 hours ago |
|
Southwark
|
Internet | 5 hours ago |
|
London
|
Internet | 5 hours ago |
|
London
|
Internet | 6 hours ago |
|
London
|
Wi-fi | 9 hours ago |
Nearby cities with recent reports
155 recent signals
10 recent signals
10 recent signals
5 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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S (@MSROPER10) reported from London, England@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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SallyH (@sallyhhk) reported from Islington, England@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
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Andee Byford (@BobCratchitt) reported from City of London, England@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Brenda (@joybrenda) reported from London, England@virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of
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Mabs Ahmed (@Mabs79) reported from Camberwell, England@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia Will this issue be resolved today
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Nigel Ellway (@Nigelellway) reported from Camberwell, England@virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?
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Connor Dean (@donnorcean) reported from London, England@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Roger Highfield (@RogerHighfield) reported from London, England@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandOops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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Liam Smith (@Liamsmith260493) reported from London, England@virginmedia Our Wifi has been down since yesterday can you help please
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Vegan join the PCS Union (@Veganforever67) reported from London, England@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
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Nathan Talbot (@nathantalbot) reported from City of London, England(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England@thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.
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Rebecca Gould (@beccaleigh99) reported from Islington, England@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
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Annie Caird 🌻 (@AnnieCaird) reported from Islington, England@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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Richard Gendal Brown (@gendal) reported from City of London, England@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@j0nfuzz.me (@j0nfuzz) reported@JMRGBY_ @virginmedia Don’t forget to have that reflected in your service charge
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Dave. (@Notonyournell10) reported@virginmedia There should be no need to message you, I called 2 hours ago, your customer service is abysmal.
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Dylan Brown (@DillB1976) reported@virginmedia @luvshinobi No you wont, you have constantly ignored my messages regarding my issue
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Charlotte Riggio (@MsLiberty1776US) reported@virginmedia you sent me a reply saying you can help. How can you help
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Crafty (@ACraftyOne) reported@virginmedia This is the problem I have 5-6 responses from your incompetent customer service team. I have requested a deadlock letter which they refuse to provide. Just to clarify that it is a scam. I paid for the service on my contract as shown, now you are charging me twice.
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Leon Spight (@leonspight) reported@Benleo Slim consolation however I’ve been a VirginMedia customer for 20+ years and other than a blip back in 2019 due to no fault of VM the service has been fantastic. But this isn’t good enough, come on @virginmedia do better
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Nick Burgin - Horror Writer (@burgs2010) reported@Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡
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roo64 (@ianrooney48) reported@virginmedia My tv picture is distorted and pixelled. Been gradually getting worse since yesterday. Many of us in the M43 Manchester area having the same problem.
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Joseph Adams (@_MeJAdams) reported@virginmedia - raise a complaint and try to call you guys (as per your email) but nobody will let me speak to you. Also I love how you claim to have tried to contact me 10 mins before the complaint was raised. Time travel is real, apparently
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HRCastle (@hrcastle) reported@virginmedia Is there an issue in the BH21 area? Been having issues all week, and impossible to actually speak to a human.