Virgin Media outages and service status in Poplar, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 4 outage signals in the last 24 hours around Poplar, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 11, 6:44 AM GMT+1.
- Internet (73%)
- Wi-fi (12%)
- Total Blackout (7%)
- TV (5%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Poplar come from postal codes E14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poplar, England
The most recent Virgin Media outage reports came from the following cities: Hackney, City of Westminster, City of London, Southwark, Waltham Forest, Newham, Islington, Poplar, and Barking.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 11 hours ago |
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Internet | 18 hours ago |
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Internet | 20 hours ago |
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Internet | 23 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
Nearby cities with recent reports
20 recent signals
7 recent signals
5 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Riccardo Del Bello (@RickDelBello) reported from Hackney, England@virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Sevki 💉 💉🎉 (@sevki) reported from City of London, England.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!
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Josh (@Jatkins__) reported from Camberwell, England@virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?
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Annie Caird 🌻 (@AnnieCaird) reported from Islington, England@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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AJ (@appariciojunior) reported from East Ham, EnglandChecked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
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Vincenzo Rampulla (@vmrampulla) reported from Poplar, England@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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Mariachiara (@mariesnotcool) reported from Islington, England@virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!
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CJ (@ZJM_331) reported from Islington, England@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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VM (@BowTieMendoza) reported from Camberwell, England@virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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K I Y A 🍉❤️ (@foolforyouu) reported@virginmedia have a lot of people experienced wifi issues? Its the third time in the past few weeks where the wifi has gone or its really slow or shuts off then turns back on again
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SUFI (@SlientPixel) reported@InternetH0F I mean in the uk literally a week ago one of our virgin media got fined 28m for making hard to cancel
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Kerrin McIntosh 💙 (@kerbear_t) reported@zahid_ramzan @virginmedia Mines been down since yesterday and says will be fixed by Monday day. Outrageous!!!
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Claire Fox (@foxclaire1973) reported@virginmedia I need help because I have someone that has used my address to set up virgin the box is here and are 6 letters I have spoke to someone but they do not believe me that the person does not live at the address what can I do
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mike duncan (@mikedun95307737) reported@virginmedia Trying to resolve not being be able to see account details on app every time log goes to order details. Tried web messaging about as much use as a chocolate ashtray. Does the service have to be activated before you can see all account elements in app.
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Kingofsalemsdaughter (@salemsdaughters) reportedMishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note irs very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?
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Rob Heneghan (@robheneghan) reported@virginmedia There is a known issue. But the time it’s getting fixed is changing every few hours. And not for the better. As a laying customer we need to know when it will be coming back on as right now I’m using my mobile data for myself and children
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia once again I have sent a DM as requested about my complaint with no response. Is this part of the ignoring customer correspondence scandal?
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Modern day King of moderate degeneracy (@b4ran4bus) reported@Stsantek @virginmedia Awful
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Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported@virginmedia why is this issue happening after 3 pm every day ? Now it is really annoying having your service drop out when we are on important work calls