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Virgin Media outages and service status in Poplar, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 15 outage signals in the last 24 hours around Poplar, including 15 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 27, 12:42 PM GMT+1.
  • 56% Internet (56%)
  • 16% TV (16%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, City of Westminster, Waltham Forest, Islington, Newham, Southwark, Poplar, Barking, Tower Hamlets, and Lewisham.

CityProblem TypeReport Time
City of London Internet 24 minutes ago
Hackney E-mail 52 minutes ago
City of Westminster Internet 3 hours ago
Hackney Internet 8 hours ago
Hackney Wi-fi 15 hours ago
Hackney Wi-fi 17 hours ago

Nearby cities with recent reports

Hackney

40 recent signals

52 minutes ago
Southwark

12 recent signals

1 day ago
City of London

10 recent signals

24 minutes ago
City of Westminster

6 recent signals

3 hours ago
Waltham Forest

4 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • drawing_daily
    Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

  • sumnjam
    Medan (@sumnjam) reported from Hackney, England

    @virginmedia It doesn't work , now I have lost home phone service

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @Jaym7t5 My system is down since about 4pm

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

  • RickDelBello
    Riccardo Del Bello (@RickDelBello) reported from Hackney, England

    @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

  • BeckyKellyNews
    Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England

    @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

  • BowTieMendoza
    VM (@BowTieMendoza) reported from Camberwell, England

    @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

  • dmxcrew
    dmxcrew (@dmxcrew) reported from Islington, England

    @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

  • mistervickster
    Vignesh (@mistervickster) reported from Islington, England

    @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

  • mihaialaci
    Mitzy (@mihaialaci) reported from Poplar, England

    @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ARSENAL18COYG
    stand together (@ARSENAL18COYG) reported

    @_DundeePerfect_ @virginmedia We’ve been experiencing the very same problem seem to be a big issue they ain’t owning up to our sorting

  • BlakeyTHFC
    Blakey (@BlakeyTHFC) reported

    @virginmedia your support team are useless and I will be taking it further.

  • BlakeyTHFC
    Blakey (@BlakeyTHFC) reported

    @virginmedia Ignoring me after unlawfully putting 9 defaults on my credit score, is not a good look. I will be taking this further if you don’t help me sort this out.

  • Djfoldy69
    🎭🏴󠁧󠁢󠁷󠁬󠁳󠁿not-so essential worker (@Djfoldy69) reported

    @virginmedia tv down in sa1 area. Site says issue was detected on the 18th, it's the 26th and it doesn't give any update?

  • UFinlay33392
    Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported

    @virginmedia Oh please - your service went down and you Know it. IT was on your service status - please stop giving us this reset your router BS.

  • GwIadysStreet
    Elizabeth (@GwIadysStreet) reported

    @virginmedia Yes there are issues according to your status info It keeps on happening twice yesteryand very intermittent today

  • laurenhall96x
    Lauren Brookes (@laurenhall96x) reported

    Is @O2 and @virginmedia down? My services aren't working

  • mikey_mol
    Mikey Molfessis (@mikey_mol) reported

    @virginmedia if your technicians cannot fix a problem in 4 weeks and I get no refund and your status update says everything is fine, but multiple people in the area are affected, do me a favour and stop calling me to sell me additional services. Please.

  • Cheryl_x
    Cheryl Mckenzie (@Cheryl_x) reported

    @O2 please for the love of god why can I not sign in to my o2 account?! Everytime I try it says about a virgin media thing and then says sorry we can’t display that page right now 🙄

  • RobSwain76580
    Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported

    @drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡