Virgin Media Outage Report in Poplar, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 03: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Southwark, City of Westminster, Croydon, Hammersmith, Paddington, Islington, Hampstead, Barnet, Wandsworth, City of London, Sutton, Hackney and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Dagenham |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia my internet is down again. I was without internet from Tue to Sat and now it’s happened again. What is going on? I can’t do any work!!!
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Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
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shipon miah
(@MiahShipon) reported
from
Poplar, England
@virginmedia sort your network out unable to call any mobile numbers from my phone. It looks like it is affecting a lot of users. The least uou can do is put a website or twitter update
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Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia got message on tv saying DVR problem (V6 box) 3hr to sort,is it knackered?
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia hi I reported an issue on sunday & an engineer booked for today who has not shown up. I have hardly any programmes & rebooted box numerous times.I am now unable to get through on the phone as message is saying there is an issue but my service update says no issues
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Yes I have it shows no issue. Yet when i call it says there is. Why can you never speak to anyone at Virgin? 90% of channels show W02 error message
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia my tv and broadband dropped out about half an hour ago. cant get through on the phone cos says office is closed and online help link connects then disconnects. no way of getting assistance.
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Ali Rahman
(@alirah1986) reported
from
Croydon, England
@virginmedia absolutely ridiculous from virgin media **** Servis, unprofessional staff, No net for 11 days, no help, 4 times phone been put down. Thieves
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Richard Heasman
(@H33ZE) reported
from
Merton, England
@virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia Thank you for sending the link, that did enable me to at least register the loss of service.
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Kyle Simon Fair
(@KyleFair1985) reported
from
East Ham, England
@virginmedia additionally we spoke to four advisors, who told us a ‘manager’ would call back in 24/48 hours - this never happened. What sort of company is this? She is SEVENTY FIVE years old, shame on you. Now she is stuck in her contract. It’s been one month
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nobody has said anything. They said they would fix it at last and then they left leaving the box in pieces in the flower bed and with no phone signal.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
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Jenny
(@smellmycheese) reported
from
Walthamstow, England
Virgin Media, have, Virgin Media style, ****** up so we have no internet connection at home, so can't do any work and taking emergency LFT so I can go into the office if needed, yet another entirely normal day
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Hi yes now I have it says there are issues… no timescale given though
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Less than two weeks on from having to wait a week to get my wifi back up & running, here we are again. No service (Battersea) and 4 days wait for an engineer @virginmedia I deserve to be compensated. This is ridiculous and unworkable. #virginmedia
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shelley Taylor
(@ShelleyMarieT) reported
@virginmedia I followed all options and still not working. I am a tenant so I can't call up as the landlord will have too.
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Nell
(@OrnellaCarmenRo) reported
@virginmedia Yes I am on WhatsApp now still no service, I know why everyone wants yo leave this company. CUSTOMER SERVICE NON EXSISTANT.
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🍃
(@AyoAmal) reported
Couldn’t bid on some **** I was tryna buy on eBay last second because @virginmedia and their ******* TRASH INTERNET cut out. Holy ****. How can this overpriced internet be such garbage holy ****.
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⚒⚒Mark Lawley ⚒⚒
(@Harrythedog69) reported
@virginmedia how am i supposed to discuss cancelling a contract in the timescale given if you don't answer a phone or respond to online chat facility? You increase charges but customer service is poor. Please have enough courtesy to respond on here at least.
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OhMuru
(@OhMuru) reported
@virginmedia Why don't you just ask your specialist resolution team to contact me
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Jasyboy71
(@jasyboy71) reported
@virginmedia Nooe doesnt work - reset password - says it doesn’t recognise the user name or password- both are correct but i am pretty sure i havent registered for my account yet - i have spent like 4 hours on this today and zero progress
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Ledwards
(@lewis_edwards9) reported
@virginmedia Just been let down the night before again for the third time, have my move in date this week and no Wifi, very close to cancelling as this is a shambles, tried to ring the number you said and couldn’t get through again
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🍃
(@AyoAmal) reported
Would have got it as well if it weren’t for this ******* trash internet. @virginmedia am I eligible to cancel my contract on the basis that your internet SUCKS DONKEY *****?
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OhMuru
(@OhMuru) reported
@virginmedia I have tried and got nowhere hence why I've come on twitter to help, why dont you try and help instead of fibbing me off. You can't access complaint from your system, you csnt tell me what option to press to get to customer service why do you have a webchat team, your useless
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✨Jo 😊✨
(@FomorProphecyJo) reported
@virginmedia Thanks but I feel if they wanted to keep us as customers they would have called back. That really is bad customer service