Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Fulham, Merton, Hammersmith, Hackney, Romford, City of London, Croydon, Southwark, Enfield Town, Wandsworth, Camden Town, Ilford, Islington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Kathleen Carter
(@KathleenYCarter) reported
from
Merton, England
@mirage44793697 @virginmedia indeed gave up holding on the phone for 22 minutes just now. Constant W02 errors for £69/ month. Not great.
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Roj 🇯🇲
(@Rojaljmyers) reported
from
Hackney, England
The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider
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Andy TTID
(@Bytor14) reported
from
Lambeth, England
@virginmedia Still getting intermittent connection This has been going on for about 10 days Recorded message on 150 saying aware of problem in postcode but due to complexity of issue taking longer to fix If this continues I will have to consider changing broadband provider
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia having issues in N44ND, have all morning, please help!
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@virginmedia can you provide a number to cancel service? Been searching for almost 30 minutes.
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account
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John Paul Goddard
(@JP_Goddard) reported
from
Bexleyheath, England
So I’m a new @virginmedia customer - in first week I’ve had to contact them twice - both times lousy customer services, already starting to regret my decision......
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
@SpursAngel50 @virginmedia They have been awful lately with internet connection x
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Kathryn Akin
(@kathrynhakin) reported
from
Hackney, England
@SaxonKate @virginmedia Keep pushing @SaxonKate We had the same issues moving into our new place and got them for free in the end. Incredible that you have to but yeah- keep pushing.
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Imperial Arms
(@ImperialArmsPub) reported
from
Bromley, England
@vmbusiness my experience as a virgin business customer has is appalling. Constant outage, no apologies or comp, no one gets back to you, 45 mins wait this am to speak to someone in Manila who couldnt help me. No internet since Sunday 4pm unable to take payment #useless
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Eva Collingwood
(@evac90) reported
from
Hackney, England
@virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
This problem with Internet been going on far too long Whens it gonna be sorted @virginmedia
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Joe Welstead
(@JoeWelstead) reported
from
Camberwell, England
@virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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Mike Harding
(@venoztks) reported
from
Wandsworth, England
@JNRaeside @virginmedia same in SW17 - random drop outs usually for about a minute... makes it really difficult to work... we have max expensive deal - fibre optic - and terrible service...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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(AtT)OGchiefpotato
(@ultimatum_11) reported
@apcyberax @elle__tay @virginmedia Idk what mine is .. striaght to house though, idk why I'm getting 1000 down but only 50 up ... Definitely an issue
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UK Gadget Guy
(@ukgadgetguy) reported
Hey @virginmedia are there any device issues in the south Manchester area? I’m getting speeds of around 5mb! It’s unusable with my tv
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conor
(@conorbit) reported
Virgin media is the worst EVER, it’s out in my area every other week smh
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Crutchy
(@thestuchy13) reported
@virginmedia Why is my Netflix not working on my box yet it works on my smart tv end phone any ideas
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Guardian of the Glucose
(@Colonelblighty) reported
@virginmedia just joined O2 and seems I can get some volt benefits, is this something you can help with?
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Ⓥ
(@okcivo) reported
@virginmedia I keep being cut off on the phone while speaking to someone & I'm really unhappy about this. No-one ever calls me back either, which I'd assume was standard when a customer is trying to contact you! Please pass on an address for me to sent my complain to. Thanks
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Adam Hill
(@AdamHil78105271) reported
@virginmedia Yes I have, Stuart is dealing with it. But all he has done so far is make more promises that have been broken. One of those broken promises was to provide me his email addresses so I could actually contact him. #virginmediatheworstcustomerserviceever
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Racecontrol
(@jimandchips) reported
Dear @virginmedia can you please for the love of God sort out your customer service for people out of contract ITS A FLIPPEN DISGRACE @O2 you apparently have something to do with this shower so sort it
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RhonaMiller
(@RhonaMiller2019) reported
@virginmedia Yet again went down from 1pm to 1:25pm extremely frustrating when your trying to actually so things online and can't do anything yet again PLEASE PLEASE PLEASE ENSURE IT WILL WORK AT MIDNIGHT FOR EVERYONE TO RING IN THE BELLS
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Ivory Fangs
(@FangsIvory) reported
@virginmedia and as the technician said, i'm allowed at least one free one if i'm not getting signal in a room, so how do i go about that?