Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Islington, Hackney, Sutton, Harringay, Southwark, Croydon, Bexleyheath, Romford, Paddington, Poplar, Barnet, Ilford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| City of Westminster |
Wi-fi | |
| Islington |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Sutton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Counter Culture
(@CounterCultureG) reported
from
London, England
@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
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Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
I am so done with my @virginmedia being so slow
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia I’m paying over £100 per month for my broadband package and haven’t been able to access movies since Sunday. Not happy in the slightest. Never had this problem with Sky
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AdeL
(@AdrianLiard) reported
from
Bromley, England
@virginmedia In my humble view the customer call centres, specifically abroad need more training...I've been on the phone 3 times to amend packages & in truth not many are up to speed when the change occurs As a customer of over 11+ years it's been a poor experience
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
Poor service and pathetic customer service @virginmedia broadband. incompetent engineers and useless customer service team. Worst ever experience on any broadband provider.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia Sorry is just not enough as a big name and charge us a supreme service but not provide us a pathetic service. How much I lost in last 3 months and specially in festival time. Which is higher time of my business.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I have been experience no internet since 10 December 2019. I have received the message 13-12-19 back to work but no internet called the Customer service couple time no internet yet now they book engineer wednesday.
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Rob Barnett
(@barnettenergy) reported
from
Islington, England
@virginmedia Yes. That’s correct. When I am on my home network (Virgin), Netflix video will not stream — watching Amazon Prime right now, which is working fine. YouTube also works, so it only seems to apply to Netflix. (And Netflix works fine when I switch to 4G / Vodafone.)
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I have experienced similar issue in October 2019 they have book the engineer but didn't turned up on the day. I have take day off from my work. No communication from Virgin media . I have to call and listen all the songs and wasted my 1 hour nothing sorted.
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Byron Leigh
(@kamon80) reported
from
Walthamstow, England
@virginmedia My Internet is not working and your service checker isn’t working.
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Chris
(@call_horne) reported
from
Bromley, England
@virginmedia is there any reason why my internet is so slow. Last week I had hitting 100mbps now it’s not even 20.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
I advice people please do not use @virginmedia broadband they are false advertising. Pathetic customer service useless engineers not turn up on due date just charging big money in the name of fibre optic but service is worst than land lines. No service in my home last 7 days
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AdeL
(@AdrianLiard) reported
from
Bromley, England
@virginmedia No need for escalation. Everyone has been courteous, it's just the lack of product package changes communication which has been an issue.
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Ian Fish
(@BubyFish) reported
from
Enfield Lock, England
@virginmedia - it is very rude for your operators to hang up the phone mid conversation especially given how long it takes to get through..
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Syed Ali Naqi
(@alinaqi80) reported
from
Paddington, England
@DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia
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HMS Beagle
(@HMSbeagle1820) reported
from
Islington, England
@virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
@virginmedia spoke to your rep today by phone. Offered me a deal at £20pm, then tried to tell me that I'd agreed to £28 pm. I did have a contract with you. My phone line never worked. @Ofcom
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I just want a service which you promise
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia is a worst broadband provider and their customer service is pathetic they are lairs do promises their engineers not turn up I been calling since October 3 times book engineers no turn up yet last 7 days no service and again said book a engineer.
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Timothy Firmager
(@timmy_uk) reported
from
Merton, England
@virginmedia I followed the instructions and called Your customer services team yesterday. The rebooted and reconfigured router remotely but still no improvement. I would like you to send an engineer out to my home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Bird
(@birda1998) reported
@virginmedia Are you able to arrange a agent to call me ?? I’d rather talk to someone regarding this issue as I had problems this evening too
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Faerie Nuff 🟥
(@antibarbie) reported
.@virginmedia would have been nice to have prior warning of network upgrade today - especially with so many people working from home! My husband lost progress on an external network fix and had an important Teams call conk out on him when the internet went down without warning.
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James Piercy
(@thepiercy) reported
I'be had me dinner so should probably poke @virginmedia again. Quite rude to ignore someone for so long. Have you noticed that they have recorded over 3 million tweets and they all include the word sorry. #notagoodsign
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🏴 Karyn
(@KazzaJR) reported
@virginmedia Broadband not working at all, have done all diagnostics. Been on hold for over 50mins now, can someone please help? Thanks
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Scott west
(@Scottwest198801) reported
@virginmedia how can you charge so much money per month and not even provide the service that you say with Internet speeds is beyond a joke now
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Chloe Bird
(@chloebirdx) reported
Do NOT take out broadband contract with @virginmedia, awful customer service, ofcom have investigated due to them making you pay a lot of money if they can't provide their services. You move and they can't provide in your new house expect a big bill and a threat of debt collector
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Carole Gill
(@Knitnatcarole) reported
@virginmedia Been holding on tech help line 50 minutes now new account 1 x V6 working ok the other box not working. Please help or I shall cancel contract under 14 day cancellation rules Mr A Gill
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Katie Marrin
(@Marrinator13) reported
@virginmedia I literally just need a new cable sending out because the broadband one sent in my starter kit is faulty so my internet wont work. Is there a way to sort this besides a call that seems to be never-ending hold???? #virginmedia
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Lorrie
(@sniffynixon) reported
@virginmedia I have been on the phone for nearly 2 hours trying to cancel my line, what are you doing???
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Natasha
(@arvm___) reported
@virginmedia my broadband is awful in my children’s room. Always saying connected with problems. For some reason the WiFi doesn’t each up there. I’ve tried a booster that always doesn’t work. What can I do now? I think the broadband needs relocating somewhere in the house