Virgin Media Outage Report in Poplar, Greater London, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poplar come from postal codes E14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Poplar, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Southwark, Westminster Abbey, Croydon, Camden Town, Hackney, Islington, Paddington, Waltham Forest, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Barking
|
Internet | 2 minutes ago |
|
London
|
Wi-fi | 25 minutes ago |
|
City of Westminster
|
Internet | 2 hours ago |
|
City of Westminster
|
Internet | 2 hours ago |
|
City of Westminster
|
Wi-fi | 2 hours ago |
|
Newham
|
Internet | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Suresh halai (@sureshhalai) reported from Ilford, England@virginmedia broadband gone done again, absolute rubbish service, sky come and get me please
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Malcolm Saunders (@Malcy7) reported from Crayford, England@valplantpot @virginmedia Screw them then, their service is AWFUL!!! There are plenty of other companies out there.
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Anna Bellwood (@anna0898) reported from Sutton at Hone, England@virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓
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Sacha Coward (@sacha_coward) reported from Walthamstow, England@moogal Also... real talk. IPhone... Virgin Media doesn’t love you, he never will. He just can’t connect with you. You know this. You really need to quit him.
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Hussein Khan (@HusseinKhan11) reported from Enfield Lock, England@virginmedia why is ur internet so ******* shit all the time
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Andy Cairns (@andycairns) reported from Romford, England@virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.
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alan brown (@alansbrown) reported from Sutton at Hone, England@virginmedia It's the router signal is not strong and stable enough as have had several engineers here and they have said the same so lots of money for poor service :-(
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Shaz (@Housewife6) reported from Hammersmith, England@virginmedia we have been without broadband, tv and phone for 2 days now😞 we are running out of data on our phones we r all on #virginmobile unlimited data would help us all right now!
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Samantha Ovens (@SamanthaOvens) reported from Wandsworth, England@virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.
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360 home security (@360homesecurity) reported from Stratford, England@virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days
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Scare-a Sparrow 🎃 (@20S0mething) reported from Eltham, England@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
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Andrew Mackenzie (@awmackenzie) reported from Bromley, EnglandSo @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Anna Bellwood (@anna0898) reported from Sutton at Hone, England@virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄
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Deborah Holland (@holland2702) reported from Camden Town, England@virginmedia No fault listed. As stated this is a long standing issue.
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brazen productions- jules hussey (@brazenprods) reported from Camberwell, EnglandWhy is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.
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Spice Adams 🇬🇭🇳🇬 (@AlmightyUncle_) reported from Lambeth, England@virginmedia hi I have an issue and no one is answering my call
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Tracey Lambert (@traceylambert69) reported from Romford, England@virginmedia Yes there is a fault and it seems your telephone person could not tell us this.....disgusting service.
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Elias Chris Christodoulou (@Chrisveria) reported from Enfield Lock, EnglandVirgin Media have let me down
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Darren Tobin (@nerrad1964) reported from Crayford, England@virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.
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Greg Phillips (@bingosbadingos) reported from City of London, England@virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jayne (@jayniecakes) reported@virginmedia hi any outtages in L25 pls? My tv signal on mutiple channel has been cutting out intermittently all morning even after rebooting?
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Neil Gateley (@Neilgateley) reported@virginmedia I'm having a nightmare of a time trying to get my contract/bundle reduced. I've called 4 times with no success. Communication issues and your representative just hung up on me after making noises down the phone pretending there was interference after 43 mins! Help!
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Rubina (@Rubina16271322) reported@virginmedia my 78 old vulnerable neighbour caring for a husband with dementia was misold a mobile contract and spoken to rudely. Complaint no. C070222577. Can someone help.
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Dmitri Old (@DmitriusOld) reportedThis crap never ends, does it? Now @virginmedia making it a pain to get in touch to discuss my future contract. I hate this customer "service" world. Just appalling. Utter contempt.
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Hilly Marshall (@hylt64) reported@virginmedia So basically to terminate my services I need to speak to an agent but I can’t speak to an agent because they don’t pick up the phone What a cracking business model that is then once you’ve joined your snookered No wonder you advertise nobody likes to leave Virgin Media You Can’t
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Jack (@lemmonjack_) reported@virginmedia Thanks but your app doesn’t work. when I call and go through the IVR it tests the line, the line is fine, but the wifi connection is shocking. I just want to speak to a human being- your live chat, web chat, text chat, and IVR prohibit this. Is there no simpler solution?
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HMND (@Hammondsy) reported@virginmedia The WiFi signal continually drops out. I have a booster which worked for a bit but isn’t any longer. I’m even having problems with wired connections. When you run a test from your end it looks ok but it’s not. I think it’s an issue with the router.
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Jane Common (@JaneCommon) reported@virginmedia Text at 10:46, no ref number. Thanks for trying to help at least.
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Andy Parsons (@andyPeas) reported@virginmedia No internet since Sunday. Not getting fixed until tomorrow. Tried 3 separate departments, (having held for 15 mins+ on each) for help. No one can do anything. Just not good enough.
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Lizzie Milne (@ekitmilne) reported@virginmedia I've just been hung up on in the process of trying to raise a complaint (having been on the phone for an hour and been put through to the wrong team). Not the best.