Virgin Media Outage Report in Poplar, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Merton, London, Barnet, Hackney, Croydon, Islington, Southwark, City of London, Hammersmith, City of Westminster, Hampstead, Ilford, Greater London, Camden Town and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 Merton |
TV | |
| London |
Internet | |
| Barnet |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
-
Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
-
Law
(@lawrie774) reported
from
Sutton at Hone, England
@virginmedia Honestly don't think @virginmedia can provide a worse service. Over the last 6 weeks I've had to put up with over a week of no phone lines, last week almost three days with no broadband so cant process payments, and now it's down again. Unbelievable 😠😠😠, costing £1000s
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
-
Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@pixelandsoda @Senna82 @virginmedia Still no joy in BR1 4A... Also met with clueless customer support who had no idea there was an issue / not seeing a reported issue on the system.
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
-
Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
Because every interaction with @virginmedia on any customer service channel is enough to make me want to open a vein.
-
Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia is anyone going to provide an update or response, the customer service is shocking absolutely ridiculous!!
-
ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
-
anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
-
anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
-
anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
-
Tony Wiseman
(@TDarkReaperW) reported
from
Romford, England
@virginmedia According to Varryl, who I stress was a very unhelpful individual, the wait time of around 50 mins has been an ongoing issue for about 2 weeks. My issue has not been resolved today.
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
-
anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
-
Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia can’t believe an engineer came to this morning to fix internet, by the afternoon it’s it’s not working, Indian call center have no empathy, lost for words
-
Dave Mauger
(@DaveMauger) reported
from
Wandsworth, England
@virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.
-
Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia my WiFi and tv down since 6.45am y’day won’t be fixed until Monday apparently, will I get a refund and will u pay for addition data on my phone as having to tether as needed to work this weekend! Select for txt updates not had one!!! Had to phone to find out Mon!!!
-
Yen Sanford
(@YenSanford) reported
from
Bexleyheath, England
I’m having issues with @virginmedia broadband. App states no know issues in the area, but there clearly is. This is 2nd time in two weeks. Looking for help or ideas to fix quickly. I have reset the tech. #SpeedTest 👎🏼 #ResetTheTech #SwitchOffAndBackOnAgain
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Thomson🧓👓⚽️⚒🎸
(@andywalttommo) reported
@virginmedia Five days now, five days. Since you carried out works to improve the service! A refund will no doubt be out of the question?
-
🎈Nigel (50s Club)
(@DJ_Mixmeister) reported
@virginmedia Why is your service rubbish the past few weeks? downdetector is showing countrywide problems, I’m not even getting 500mb speeds…..utter joke the past month 😡you can’t even be bothered to reply in the community forum to my question…can’t wait to get out next year
-
Elizabeth - lizzybuntonvlogs
(@shopgirlygm) reported
@virginmedia I get that you're busy but 3 seconds promised multiple times is just laughable. I've spoken to someone now who said coincidentally there's a planned outage today. Which doesn't explain all the other days I can't connect. Promised WiFi would work for whole house.... Cont...
-
Ant.😎
(@AsSowter) reported
@brownhill76 @virginmedia Virginmedia has to be the worst provider of them all, seen lot's of people on here say the same, end of the day, they'll still rob you of money but won't send you a refund.
-
♥ Andrea Jayne ♥
(@Souvenir_AJ) reported
@EmmaBabeyy93 @virginmedia It's come up on my service status finally and it says its due to be fixed by 13.20. One of the neighbours suggested the solar storm last night caused it because their service is also down! They're not on Virgin. Not sure if there's any truth in it.
-
Elizabeth - lizzybuntonvlogs
(@shopgirlygm) reported
@virginmedia And it doesn't. Told I have to pay £5 per month for pod extender. We were promised a booster for free and never received this. Right now my laptop is 'connected' but has no Internet connection still. Other devices same.
-
Kate
(@kindly_kate_) reported
@virginmedia is there an issue in my PL3 area with the WiFi currently? …because I can’t connect at all 🙃
-
Vinnie Kee
(@tothemusiccloud) reported
@virginmedia is there anyone who can dm at all… a service was set up via a door to door rep but the service is not in my name??
-
🎈Nigel (50s Club)
(@DJ_Mixmeister) reported
@awkwardki552002 @virginmedia It’s rubbish, downdetector is showing countrywide problems, I’m not even getting 500mb speeds…..utter joke the past month 😡😡
-
Emma Louise Ornsby Writer/Artist
(@tizziebagwash) reported
@virginmedia I have. Been zero help. As I said your colleague said your network is rubbish. Really bad service. @VodafoneUKBiz I never has any issues. @virginmedia is terrible with awful customer service.