Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 03/09/2026 14:05

March 09: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hammersmith, Dagenham, Ilford, Camden Town, Croydon, Hackney, City of London, Romford, Barnet, Islington, Tower Hamlets, City of Westminster and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomSouthwark Total Blackout
United KingdomHammersmith Internet
United KingdomDagenham Internet
United KingdomIlford Internet
United KingdomCamden Town E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • koshmiah Kosh (@koshmiah) reported from Camberwell, England

    @Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE

  • NatalieEllenO Natalie O'Sullivan (@NatalieEllenO) reported from Enfield Lock, England

    @virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @simon_tabor @virginmedia My Virgin TV hasn’t been working since the 29th of July. They’ve “sent” 3 technicians, none of them have made it here. this is hands down the worst run service provider, with unethical, unhelpful customer service teams.

  • VictoriaLART Victoria Burns (@VictoriaLART) reported from Hackney, England

    @virginmedia internet been down locally since 4.40pm Tuesday - following two engineers messing in the junction box on Kynaston road N16. #workingfromhome 😩

  • TimLundSE26 Tim Lund (@TimLundSE26) reported from London, England

    @AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia I’m locked out of my account even though I’m using correct info help

  • bobbywhirlwind bobby whirlwind (@bobbywhirlwind) reported from Camden Town, England

    @virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia [1/2]Other than my tv service being down for an entire month, I’ve had your customer service/faults/technical team pass me back and forth between yourselves acting as if I’ve reached a different department. All of whom have not helped me in the slightest. I’ve had 4 reps tell me

  • officialGMT Gary (@officialGMT) reported from Camden Town, England

    Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?

  • christteach Christopher Townsend (@christteach) reported from Walthamstow, England

    @MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.

  • E7Drew Andrew Jarman (@E7Drew) reported from Stratford, England

    @virginmedia looks like the mail servers down?

  • christteach Christopher Townsend (@christteach) reported from Walthamstow, England

    Thanks @virginmedia for charging us a disconnection fee of £230 after being told we wouldn't need to pay a fee on the phone. Despite the fact we are being kicked out of our house and you don't provide service in our new area. Really classy move.

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @BamBamSam92 @virginmedia Mate, best advice is sack them off and get another service. Go for BT rather.

  • 4imix K'inich Ahau 🍊🍭🚴✊ (@4imix) reported from Lambeth, England

    @LuckyHeronSay Best have been @Beer52HQ Keeping me supplied with great beer! Worst have been Virgin Media. Appalling service, rubbish customer service

  • Bytor14 Andy TTID (@Bytor14) reported from Sutton at Hone, England

    Ffs @Virgin @virginmedia internet been down all day Pay enough for it when is it going to be fixed ?

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @BORDERJOE @virginmedia Joseph, my best advice to you and your father is to leave Virgin for BT or any other service provider that acts ethically and cares for their customers which Virgin evidently doesn’t.

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia are the complaints team able to reach out? Consistently given the run around by all your customer service reps, you guys are unethical and quite frankly don’t respect your customers enough to keep promises. Will be going to @Ofcom next.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VanessaParnell Xena 💜 (@VanessaParnell) reported

    @virginmedia The repull was booked for 2 weeks after the engineer visit then rescheduled then rescheduled again then nothing … and why would I not cancel when money is being taken for a service not provided, with no communication either!! I’m sure if I explain to Experian they would agree!

  • rawshrimps RAMAPVSER SHAMP 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@rawshrimps) reported

    do you ever like, do anything for fun? Pick up a football maybe? or is the pinnacle of entertainment quote tweeting people you don't ******* know you goddamn stupid piece of ****. Get on the phone with Virgin Media, tell them to cancel your contract and get a ******* life

  • imzy88 Imran Ahmed (@imzy88) reported

    @virginmedia I’ve been without internet for nearly 2 weeks. Customers service has been dreadful. #ombudsman

  • is_M_is Emily (@is_M_is) reported

    @virginmedia help how do I tell you that I'm having a problem with my existing equipment? The bot on your website doesn't understand 'customer service support' or 'help' and I can't report a wifi issue on your apps without logging in to the wifi that isn't working

  • TJF1969 TJF (@TJF1969) reported

    @virginmedia your customer service could not be worse. Can't wait to leave. Unfortunately the buffoons on the phone don't know how to do that either

  • 100Phish Phil Jacks (@100Phish) reported

    @virginmedia the status website has said from the start that there are no issues with my postcode. So completely wrong and pointless as far as status goes. How will I know when it’s fixed?

  • LibiManning_x Libi. (@LibiManning_x) reported

    @virginmedia Why have you been asking me questions about this issue if you can’t help with it or access my account? I have called that number 12 times over the past 2 weeks - and I am still waiting for a call back. This is unacceptable, I’m constantly going round in circles. Not good enough.

  • chriscain_1992 Chris Cain (@chriscain_1992) reported

    @virginmedia I will give them a ring tomorrow morning and see what they say. Customer service over the phone or someone said engineers are busy and 2nd March was the earliest, when it should’ve been done by now

  • Tasha24lpool Natasha Cook (@Tasha24lpool) reported

    @virginmedia Not really the email I have just received is discussing and you as a company are not willing to even look into my complaint even when there is clear voice recordings of conversations, despicable the way you treat customers.

  • munktiva Munktiva (@munktiva) reported

    @Skardon @DJFlob @virginmedia Tried zen Internet? Always had good service and I think we can both profit from a referral