Virgin Media outages and service status in Poplar, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Poplar, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 2, 10:30 PM GMT+1.
- Internet (67%)
- Wi-fi (14%)
- Total Blackout (10%)
- TV (8%)
- E-mail (1%)
The latest reports from users having issues in Poplar come from postal codes E14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poplar, England
The most recent Virgin Media outage reports came from the following cities: Southwark, City of Westminster, City of London, Waltham Forest, Newham, Hackney, Poplar, Islington, Barking, Tower Hamlets, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Wi-fi | 3 hours ago |
|
City of Westminster
|
Internet | 2 days ago |
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City of London
|
Internet | 2 days ago |
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City of Westminster
|
TV | 2 days ago |
|
Waltham Forest
|
TV | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
Nearby cities with recent reports
7 recent signals
5 recent signals
4 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!
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Josh (@Jatkins__) reported from Camberwell, England@virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?
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Drewery **** (@drewerydyke) reported from Hackney, England@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia Will this issue be resolved today
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Richard Gendal Brown (@gendal) reported from City of London, England@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Riccardo Del Bello (@RickDelBello) reported from Hackney, England@virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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Helen Reihill (@BBLn15) reported from Hackney, England@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia Please as I have been paying for service
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks
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Marco (@marco_dirosa) reported from Islington, England@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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Andee Byford (@BobCratchitt) reported from Poplar, England@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben (@BenjaminEHowe) reported@ndabas @TLRailUK More interesting IMO – the IP address 80.0.1.0 belongs to Virgin Media (as part of 80.0.0.0/13). I wonder if the PIS uses VM, or if they're just using public IP space on a private network and hoping for the best?
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nini ☆ (@thatluckygirl4) reported@virginmedia hi can you please get back to me? been trying to get in touch about this for 2 weeks now and got charged a late payment fee, on top of this, the wifi connection has been really slow
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Jonathan H (@howdo01) reported@virginmedia I did, says all was working no faults or errors, so don't what else I can do, must be your end.
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Stanley Percival Simmonds (@simmo1024) reportedIn addition, ISP have controls that block content. Virgin Media for example have a fairly fine-tunable system. If you go into any school of college, their internet is filtered. The technology exists to enable the bill payer to control internet access. But of course this is not, and never has been about protecting children, it is about digital ID.
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LouLouTwo.Oh (@20Madders) reported@virginmedia well done virgin media… you’ve been faffing about with a broadband and tv issue for the last week. Was supposed to be fixed by yesterday, now it says it’ll be the 7th. In the mean time we’ve got no broadband or tv in long intermittent blocks all day. 👎🏼
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Alexis “Cozy Bear” Lockhart (@AlexisAdamsTTV) reportedMy internet is down again. My modem is making buzzing noises @VirginMediaIE @virginmedia. So sorry, guys. I’ll be away from Twitter and YouTube for a while 🥺🥺🥺
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🇬🇧💃Kitty Fisher🏴💋🌺🇬🇧🇮🇱💜✡️💋 (@Purple67Florida) reported@NotFarLeftAtAll Said it many time whilst speaking to a customer service rep at Virgin Media . Absolutely pathetic.
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Al (@lexophile) reported@virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??
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entrustTMF (@entrustTMF) reportedOn day 8 with no broadband from @virginmedia the engineer has finally fixed it INFURIATINGLY he informed me that the service was shut off at the cabinet due to "noise" from the property that was affecting other users back on 21/4! Said he was astonished I hadn't been informed🤬
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Michael Day (@JustMike2K24) reported@virginmedia My WiFi and overall service has been up and down for over 2 weeks now. I’ve done all of the trouble shooting. I’ve checked the service. I done the old switch off and on. I just need to get somebody to visit and do it as I am unable to wfh because of it.