Virgin Media Outage Report in Poplar, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hackney, Ilford, Hammersmith, Paddington, Croydon, Tower Hamlets, City of Westminster, Dagenham, Camden Town, City of London, Romford, Barnet and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Hackney |
TV | |
| Ilford |
Internet | |
| Hammersmith |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
-
Meldrew
(@victormeldrew66) reported
from
Croydon, England
@virginmedia To be honest not sure if i can be bothered,do i want to go through that all again. Been a customer for years it's always been the same. When you do eventually talk you can be quite good.
-
Neil Markell
(@tubbytel26) reported
from
Bromley, England
@virginmedia The picture begins to stutter and flicker. The tivo box also becomes very slow to respond to remote inputs. Our other tivo box is not affected. Thanks for replying
-
Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Bromley, England
.@virginmedia what’s the problem with your web site? Super slow and trying to check a house move but site is stuck and unresponsive
-
Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia Hi better late than never I suppose. Yes I gave both mine and hers (as alternative contact). Just assumed I’d be primary contact and her secondary. Wondered why I’d not been used that’s all
-
Andi Thompson
(@andithompson) reported
from
Bromley, England
@virginmedia just been on hold for 30 minutes to cancel my service and got cut off by your IVR? Can you help me without me having to dial in again?
-
Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia wii fi gone again, not good when you trying to watch wandavison on Disney plus, and the tech dept in India are closed, pay £50 per month for this ? Think am being ripped off, HELP
-
Matt Nolan
(@mattnolan83) reported
from
Croydon, England
@virginmedia So I can’t call you, I can’t Email you and I can’t use any online support? How do I let you know I’m cancelling my contract due to above inflation price hikes? Ofcom?
-
Bignewshound
(@wineoption) reported
from
Sutton at Hone, England
@virginmedia unreliable and utterly uncaring when it comes to customer service. Internet has been down and dodgy for 36 hours in Surrey. Pathetic. Can I have the money back please. Shame on you Virgin. Your service is not fit for purpose. Shane on you in these terrible times.
-
Jawwad Ahmed
(@JawwadAhmed01) reported
from
Wandsworth, England
@virginmedia No VM! we dont have it unfortunately...and I am very sad of not having the connection 😢 please help
-
LEBOISNOIR
(@mwantumba) reported
from
Wandsworth, England
Been waiting 30 minutes on the phone for @virginmedia to pick up and still no one ! Not only their products are rubbish but their customer service is even worse ! Won’t recommend it AT ALL 😤😤😤😤😤
-
Mr B
(@MisterBurak) reported
from
Hackney, England
@sezelerol @virginmedia The worst customer services! I’ve had my fair share never again!
-
Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@TheEmmaGoodwin @virginmedia I left this company after lockdown 1.0. It’s a pain getting a new service provider BUT it’s worth it in the end.
-
Rashid Iqbal ☔
(@Rashidfreed) reported
from
Kensington, England
@Rhodri_H_Davies @virginmedia It's #virginontheridiculous that @virginmedia have had the same lame excuse for their 'temporary', nightmarish wait times on their 'helpline' for 12 months now Who else gets the dropped calls as soon as you mention a bad broadband connection? Were trying to #homeschool here!
-
Steve Bruck
(@vColossus) reported
from
Bromley, England
@virginmedia - What kind of shocking service is this? After phoning up and receiving an automated broadband test which proved there was a problem. A supposed text message was sent - not received and now your automated support line is too busy to take calls.
-
Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia Apologies do not resolve the problem.
-
Danica Corns
(@DanicaCharlotte) reported
from
Camberwell, England
@virginmedia I've had to put the phone down as I have a meeting. Will trying calling back.
-
Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Lambeth, England
@virginmedia My services were not the issue, your web site was the issue, I resorted to the chat function which was very slow and eventually sorted the issue I was trying to address. Sadly you don’t serve my new address
-
Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia This issue was chased on the 30th Nov 2020 (had to wait 45 days for the cheque) & then once again on 15th Jan 21, as cheque not received. Advised it would be posted in 14 days & still nothing.
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I’m trying to contact you but can never get through by telephone, what earth am I meant to do? Your customer service has gone to pot
-
West Ham Wesley ⚒️ #GSBOUT
(@CouchPotatoUK) reported
from
Stratford, England
@virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Aadam Mirza
(@aadam_mirza99) reported
@virginmedia It is just insane that this simple issue has taken over 8 months and 200+ phone calls with still no resolution.
-
Margaret Wardley
(@Margare53469802) reported
Been robbed by virgin media iv been harrassed, ripped off. Must enjoy bullying and harrasing disabled people !!worse thing i did ! They want £84 to cancel my rubbish ,robbing , contract !!
-
Vic Galloway
(@VicGalloway) reported
@virginmedia Can you please let me know when we'll have internet in Edinburgh EH6 again please? Need to work, communicate, stream TV, music etc. Really frustrating. Can't get through on the phone either. Please help! Or at least let me know when the it'll be back on? Thank you.
-
ALBY LAD
(@AlbyLad_) reported
It’s shocking how bad my internet is hate Virgin media changed channels an go through the hub settings and it’s still bad
-
Dan Hooper
(@DanhooperUK) reported
@virginmedia m28 postcode internet been down 5 hrs. Haven’t been able to run my business. What’s the problem? Complete rubbish
-
TGH ROSS
(@TGH_ROSS) reported
@dekl0l @TalkTalk @virginmedia my favourite part about this is talktalk replied to the tweet offering help, but nothing from virgin at all
-
Aadam Mirza
(@aadam_mirza99) reported
@virginmedia They were looking at the notes and I got hung up on AGAIN. Got passed from customer support to collections, back to customer support who were apparently also the “faults” department and back to collections where I got told I had to speak to customer support.
-
lc
(@paperpussies) reported
HELLO THERE VIRGIN MEDIA, IVE JUST CUT OFF AN EXTRA HOME SCREEN FROM THEIR SERVICE, LAST WEEK, THEY DONT LIKE IT AND ARE SLOWING DOWN MY SPEED, LIKE RIGHT NOW, ITS LIKE DIAL UP, THATS WHAT YOU GET FOR UPSETTING THEM, WELL **** THEM
-
James H
(@MumblerJamie) reported
@virginmedia our router has been either flashing green (with brief periods of static green) for about 30 mins now. Status checker says no issues in the area, so what's up with it?
-
Richard High
(@dukeoftadley) reported
@virginmedia Why must this be so difficult? Call this number… wait for the letter… post on this forum… 0/10 for Virgin customer service so far. Hideous. Even Vodafone was better than this!