Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Southwark, City of Westminster, City of London, Islington, Poplar, Waltham Forest, and Newham.

City	Problem Type	Report Time
Hackney	Internet	2 hours ago
Hackney	Internet	3 hours ago
Hackney	Internet	3 hours ago
Southwark	Wi-fi	4 hours ago
Hackney	Internet	7 hours ago
Hackney	Internet	7 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Drewery **** (@drewerydyke) reported 7 minutes ago from Hackney, England

  @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

• 
  radz (@rtkosha) reported 9 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Kay Bak (@kaybaka) reported 11 minutes ago from Camberwell, England

  @virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!

• 
  #AshTag (@Ashley_Rhysss) reported 11 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 18 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Helen Reihill (@BBLn15) reported 18 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  kevin richardson (@kevinri00714924) reported 19 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  Adam H-Matthews (@AdamHMatthews) reported 22 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Befitat50 (@befitat50) reported 26 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Steven Kraan (@drawing_daily) reported 28 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  A voice only (@Avoiceonly2) reported 30 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Kay Bak (@kaybaka) reported 31 minutes ago from Camberwell, England

  @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

• 
  Helen Pinkers (@Barchetta66) reported 32 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Declan Higgins ☘ (@declan1968) reported 33 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 34 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Mariachiara (@mariesnotcool) reported 48 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 51 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Nathan Talbot (@nathantalbot) reported 55 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Kay Bak (@kaybaka) reported 57 minutes ago from Camberwell, England

  @virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!

• 
  Drewery **** (@drewerydyke) reported 58 minutes ago from Hackney, England

  @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tommier (@coillteman) reported 3 minutes ago

  @TheMandyGall @virginmedia @rte RTÉ bias, it doesn't suit the governments narrative on whom their very existence depends on. €750,000,000 was a great handout to them. That's ¾ of a BILLION WTF they are beholding to the government who have paid a high price for a PR company which RTE is.

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 3 minutes ago

  @O2 terrible signal in my own home. @virginmedia have let me down (yet again) so no WiFi equals no use of phone. Long-standing client and not really feeling that benefit. Started a DM conversation which went dead. Please help

• 
  Game of the People (@GameofthePeople) reported 6 minutes ago

  @virginmedia is the Clients Support Team a bona fida Virgin media account?

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 8 minutes ago

  @virginmedia That authentication issue is between the VM servers and Sky servers.

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 9 minutes ago

  @virginmedia @1StaceyBowman Don’t waste your time Stacey. I’ve been waiting four days for a proper interaction with them and have sent four “private messages” as requested. They simply ask you to DM them to keep their atrocious service and your full complaint from public view.

• 
  Boost The Budget UK (@BTBUKCOMP) reported 10 minutes ago

  @virginmedia I can’t get into my account or get help in anyway please advise

• 
  LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported 11 minutes ago

  @virginmedia Sort this problem you have up and down the country With both broadband and TV Cause it needs to be fix ASAP

• 
  Charles Forsyth (@charles_forsyth) reported 13 minutes ago

  @biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 14 minutes ago

  Second guess, for @virginmedia… the classic ‘cut the wrong wire’ then a lot of head scratching to work out where the problem was?

• 
  aly • ᶠᶸᶜᵏᵧₒᵤ! (@m3owm3owmeow) reported 14 minutes ago

  GIVE ME BACK MY INTERNET MAY ALLAH STRIKE YOU DOWN WITH LIGHTNING VIRGIN MEDIA