Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Southwark, City of Westminster, Poplar, Hackney, Waltham Forest, City of London, Newham, and Islington.

City	Problem Type	Report Time
Southwark	Internet	1 hour ago
City of Westminster	Internet	4 hours ago
Poplar	Internet	7 hours ago
Hackney	Internet	13 hours ago
Hackney	Total Blackout	13 hours ago
Hackney	Internet	13 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 2 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Declan Higgins ☘ (@declan1968) reported 10 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  VM (@BowTieMendoza) reported 17 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Kay Bak (@kaybaka) reported 19 minutes ago from Camberwell, England

  @virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!

• 
  Derrick Brown (@DerrickSWB) reported 19 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Helen Reihill (@BBLn15) reported 20 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  J Calvert & A Bates (@JulieAdamFilms) reported 20 minutes ago from Camberwell, England

  @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

• 
  marksonofjohn (@marksonofjohn) reported 23 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Kay Bak (@kaybaka) reported 31 minutes ago from Camberwell, England

  @virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!

• 
  Zahida (@zkhussain) reported 31 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Vics. 💙 (@afcvicki) reported 32 minutes ago from Hackney, England

  @virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4

• 
  JJ Hazan (@HazanJJ) reported 37 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Befitat50 (@befitat50) reported 37 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Helen Pinkers (@Barchetta66) reported 38 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Kay Bak (@kaybaka) reported 39 minutes ago from Camberwell, England

  @virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!

• 
  Riccardo Del Bello (@RickDelBello) reported 41 minutes ago from Hackney, England

  @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

• 
  kevin richardson (@kevinri00714924) reported 42 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 48 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 49 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Nathan Talbot (@nathantalbot) reported 49 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Scoones (@JimScoones63961) reported 3 minutes ago

  Jus a quick complaint to Sir Richard Branson , to mention on the new tv 360 Virginmedia now makes it so u have to press 7 buttons just to change channel....... i dare say the Rothbaby Boyz r really the problem , but it needs seding.... innit Cheers. 🙄😒😑🤪🥳

• 
  Mr. Cold (@Javier_Cold_) reported 4 minutes ago

  @Ofcom @virginmedia sucks. 2 hours going in circles to cancel my package. They get away with it by exhausting you, going around and around, stalling the conversation until you say yes.

• 
  Urm (@erm2urm) reported 8 minutes ago

  Not long upgraded to 360. Is there a reason I need to login to @BBCiPlayer every single time I open it? I can't get into my @DisneyPlus account on one of the boxes. Not too happy with this 360 service atm. Could you help please @virginmedia

• 
  Andrea ™ 🏳️‍🌈 (@I_am_Leighton_) reported 14 minutes ago

  Apparently to change to a new contract within @virginmedia they have to leave me with no tv etc for 4 days even though I’m already with them. I’ve never heard anything more ridiculous. Think I’ll be just be cancelling. Keep your renewal offer lol joke of a company

• 
  Ken Quinn (@Quinny1808) reported 14 minutes ago

  @trapdoor456 @virginmedia I have had You Fibre for 2 1/2 years and had no issues

• 
  Wozza (@sworrall36628) reported 16 minutes ago

  @virginmedia why is it that I have contacted you 3 times to swap out 2 my wired mini boxes to replace with 2 streaming boxes and I am still yet to receive an email confirming the change! Poor that I spent over 40 mins on chat last week (3rd time) rubbish CX!

• 
  Pari Passu Newsletter (@PariPassu_Rx) reported 16 minutes ago

  Telefónica and Liberty Global are looking at ways to bring down the £22bn debt pile at Virgin Media O2, their UK joint venture, after a sharp sell-off in the company's bonds. A roughly $925mn unsecured note fell to as low as 57 cents on the dollar this week, down from about 78 at the start of July, and even the senior secured paper slipped. The measures under discussion include cutting the expected £200mn dividend, pulling back capex, and reducing headcount.

• 
  Colin Medus (@Colin_Medus) reported 17 minutes ago

  @trapdoor456 @virginmedia Yep. No issues. Been good. We also left virgin as they had got very expensive

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 18 minutes ago

  Is Virgin broadband down in WD3 area please @virginmedia

• 
  MrsH 🦅 (@Hughesy_B) reported 21 minutes ago

  @IanWaghorn @virginmedia That's awful mate 😔