Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Romford, Enfield Town, Hackney, London, Southwark, City of London, Hammersmith, Barking, Croydon, City of Westminster, Tower Hamlets, Paddington, Newham, Hampstead and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| Enfield Town |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| City of London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.
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CJ
(@ZJM_331) reported
from
Islington, England
@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia And now the service checker doesn't seem to be working either....
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Stephen Champion
(@Champs707007) reported
from
Bromley, England
@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Kerry Vaughan
(@Boubs1985) reported
from
Addington, England
Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia You choose NOW to bring down my services 😡😡😡😡
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.
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Mitzy
(@mihaialaci) reported
from
Poplar, England
@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia This is the standard service received from you if you have a fault!
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J Bonnyton 💙
(@SaveBonnyton) reported
@HackneyOutdoors @virginmedia We haven’t had any updates either and the service page says @virginmedia hoping to fix it by an hour ago. Absolutely appalling communication. Dreadful customer service.
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Stuart McLauchlan RN 🏴🇮🇪🏳️🌈🇺🇦
(@StuartNurse62) reported
@virginmedia your service is crap, rubbish, non existent, absolutely knaff. People don’t go to virgin they rob you of money cancelling my service take me to court if you have the *****
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Yellowman71
(@Yellowman71) reported
@virginmedia you seem to be down a lot lately. Any reason why we are getting such poor service?
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graham littler
(@adelwire) reported
@virginmedia From agreeing a new contract how many days have we got to cancel
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4he0n3
(@4he0n3) reported
@virginmedia 3/11, engineers on street LE11 3RP. Landline breaks, unable to receive calls. Called 4/11, told it was being looked into. 15/11 still unable to receive calls. Your customer srvice automated line says its doing tests call back in 10....nothing happens when i call bk!
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Darren Stanton - TV’s Human Lie Detector
(@darrenstanton) reported
@virginmedia I have seriously had enough of your terrible service. Nothing you suggested has worked. The Wifi is literally in the room below and my computer is buffering. Please give me at least some degree of customer service. I would never suggest you as a provider. #poor
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graham littler
(@adelwire) reported
@virginmedia Is 0345 a free number? As I seem to remember many 45 to 60 minute phonecalls. Dord that sound like a good customer service to you?
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Wendy Burn CBE (She/her) 🌈🐀
(@wendyburn) reported
@virginmedia I need to cancel an engineer appointment but the link isn’t working.
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J Bonnyton 💙
(@SaveBonnyton) reported
@virginmedia @BBCJamesM After loads of tweets saying the same thing about the same postcode, you’re still sending cut and paste replies that insinuate you don’t know there’s a problem. This is not how to treat customers.
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graham littler
(@adelwire) reported
@virginmedia Lots of issues. Give me an email address to write to!!! @RishiSunak