Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Newham, Southwark, Islington, Waltham Forest, City of London, City of Westminster, Poplar, and Barking.

City	Problem Type	Report Time
Hackney	TV	2 hours ago
Newham	Total Blackout	2 hours ago
Southwark	Internet	5 hours ago
Hackney	Internet	7 hours ago
Hackney	Wi-fi	7 hours ago
Hackney	Internet	9 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  #AshTag (@Ashley_Rhysss) reported 15 seconds ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  kevin richardson (@kevinri00714924) reported 3 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Befitat50 (@befitat50) reported 8 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Vignesh (@mistervickster) reported 9 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Mabs Ahmed (@Mabs79) reported 13 minutes ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

• 
  S Dyett Gicquel (@LGuard123) reported 13 minutes ago from Hackney, England

  @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

• 
  Derrick Brown (@DerrickSWB) reported 14 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Andrew Battle (@andy_s_battle) reported 25 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  Millwall halfwayline (@millwalljdb) reported 28 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  A voice only (@Avoiceonly2) reported 31 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Kay Bak (@kaybaka) reported 33 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Sam Batty (@sam_batty) reported 35 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  S Dyett Gicquel (@LGuard123) reported 35 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

• 
  Helen Pinkers (@Barchetta66) reported 43 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Chloe (@chloehester) reported 44 minutes ago from Islington, England

  @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

• 
  Andee Byford (@BobCratchitt) reported 47 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Helen Reihill (@BBLn15) reported 50 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 54 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 55 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Helen Reihill (@BBLn15) reported 60 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul E Dennis (@derinzydennis) reported 6 minutes ago

  @virginmedia struggling to log into my account. Wanting to watch the golf on sky. Can you help? The account name and password are correct but it says I’m not connected to the internet - which I am.

• 
  Elaine Walsh (@mabaker_moz) reported 6 minutes ago

  @virginmedia this is the third time this has happened in the last couple of weeks. And 2 days in a row. When is estimated restoration time ? When you check service checker in line it says no issues but I called and it was confirmed

• 
  Lewis Byers (@lewisbyers92) reported 7 minutes ago

  @O2 keep having sign in attempt emails from virgin media o2. I’ve reported and was allegedly getting a call back from you (never happened) and if I try to sign in to my o2 account, it always asks me for a pin and as if it’s the first time logging in every time. Sort it out ffs

• 
  Cristoir Toibin (@christobinsings) reported 7 minutes ago

  @virginmedia happily giving new customers FREE #Netflix but happy to lose a customer of 26 years to #Sky because they won't give it to a long-standing customer who has given them thousands of pounds over 26 years. Make it make sense.

• 
  Seph (@sephiroth17181) reported 8 minutes ago

  @RevQntmBigfoot @virginmedia with how bad things have gotten ive decided to get rid of virgin and go with EE 1.6gb connection for £35 a month, install is on tuesday. just sick to death of not having a solid connection and people pretending everything is fine when they just read from scripts

• 
  Emily Atkins (@bahallathegreat) reported 9 minutes ago

  @virginmedia what the hell guys sec time this week your internet has gone down in sm5 area. I was paying a bill what’s going on. I think I’m going to have to change back to BT after this contracts over

• 
  laura myers (@treblewinners99) reported 13 minutes ago

  @Simon_Whale @virginmedia Cancel your card !!!

• 
  GeekyHairyBestia (@GeekyHairy) reported 20 minutes ago

  @virginmedia is your new ploy to get people to use your mobile device then provide the worse broadband on the market that don’t even fully work 50% of the time so customers have to give you more money for mobile data. This handset never leaves the house and every month same issue

• 
  Nickos stylianou (@NickosTheGr33k) reported 22 minutes ago

  @Simon_Whale @virginmedia I was with virgin media for nearly 10 years, zero issues! Always got the speeds advertised, tv was also decent.

• 
  AndyB (@AndyBtheatre) reported 25 minutes ago

  @Simon_Whale @virginmedia Not disputing experiences with @virginmedia but we've been lucky; broadband was poor - upgrade FOC, don't use landline since it went VoIP - charge removed, cancelled TiVO - accepted my reasons, canx TV, upgrade BB, sent box to return set top - all went through no problems