Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/13/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Dagenham, Southwark, Hackney, Romford, Ilford, City of Westminster, Paddington, Islington, Camden Town, Enfield Town, Croydon, Newham and Harringay.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • CiaranMcNulty Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    The guy from @virginmedia fixed my network and I’m getting the >100Mbit I pay for. I’d forgotten what good internet was like!

  • daveybuoy Davey L (@daveybuoy) reported from Hackney, England

    @virginmedia your customer service team ARE dreadful 😡🤯

  • bburey Bill Burey (@bburey) reported from Sutton at Hone, England

    @virginmedia disgusting service you wait in all day for an installation to be told it’s been cancelled when you call and the Philippines call centre you speak too cannot help at all - day lost of work virgin don’t care. Then told now have to wait until the 17th April.

  • PauloDisco Paulo (@PauloDisco) reported from Stratford, England

    @LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌

  • hhukradio Adam Moore (@hhukradio) reported from Walthamstow, England

    @virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom

  • mo_lishomwa Mo Lishomwa (@mo_lishomwa) reported from Tottenham, England

    @virginmedia Apparently there’s no problem....there seldom is according to your service checker.

  • JonBenjamin19 (((Jon Benjamin))) (@JonBenjamin19) reported from Wandsworth, England

    I’ve had nothing but excellent service from @virginmedia for months.

  • minfrin Graham Leggett (@minfrin) reported from Poplar, England

    @ShappiKhorsandi @virginmedia Because some salesman said “let our computers do customer service for you”, got paid their commission, and vanished into thin air.

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    @virginmedia customer relations are TERRIBLE I mean what are you teaching these people. Leaving their service rite now

  • arhomberg Andrew Rhomberg (@arhomberg) reported from Lambeth, England

    Well @virginmedia is a real pain in the arse, third time I’ve cought them trespassing and doing damage; they claim to have a statutory right over any private land of a non-customer when they clearly don’t #Cowboys

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia USELESS tech support!!! Avoid Virgin Media at all cost. Service drops off and disconnects. Automated test from Virgin day something wrong, call Indian and they say no nothing wrong we have no idea what we do

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    @virginmedia Yes it seems to be back. Still had such a bad experience with your customer relations. My contract is up and I scheduled to leave because of it

  • letsbhavinu H-Town (@letsbhavinu) reported from Camden Town, England

    @virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer

  • moneill moneill (@moneill) reported from Camden Town, England

    @virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @carolewilliams @virginmedia My experience was truly dreadful. Friends say the same. Just a very deaf, very arrogant company. Never again

  • cmccrudden Chris McCrudden (@cmccrudden) reported from Hackney, England

    @GuyLodge @virginmedia I have given up complaining to them because the problem is very simple. They over-sell connections in the area and there isn't enough bandwidth to go round

  • Rich_Firewall Tehbaw (@Rich_Firewall) reported from City of London, England

    @virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills

  • RogerSavill_ Roger Savill (@RogerSavill_) reported from Sutton at Hone, England

    Virgin once again fail to listen. Phone line stopped working again problem is always Junction box outside but they make me stay home for them Again!! #virginmediocrity #virginmedia #appallingcustomerservice

  • hhukradio Adam Moore (@hhukradio) reported from Hackney, England

    Another night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK

  • Marshall5Sharon baffled bint .. (@Marshall5Sharon) reported from Kensington, England

    Oh great... virgin media is down... again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JabBradley James Bradley (@JabBradley) reported

    @virginmedia might be the most anti-consumer company I've ever dealt with. Been trying to get in contact for 2 weeks to talk about moving, just want cancel at this point. They literally just hung up on me after I'd been a hold for eternity.

  • Leeroy64Cordrey Lee Cordrey (@Leeroy64Cordrey) reported

    @virginmedia currently sat with your not so helpful renewals team because I wasn't notified that my contract was up which you should do under new orcom rules and I am now paying over the odds and it has taken 3 hours to then be told I will pass this on to the customer relations

  • lgmh78 lynsey h (@lgmh78) reported

    @virginmedia Yes we have a wifi booster we brought because virgin never told us we could get one from you. That’s never affected it before. I get wifi not connected and your wifi is unstable more times than it actually being connected

  • packjarker packjarker (@packjarker) reported

    Tbh, I will be making my own formal complaint to @virginmedia as blackmailing us not to make a formal complaint otherwise no one will come out to fix the problem must be illegal?? Whatever. Once we are reconnected, you're getting 2 separate formal complaints for your records xo

  • Mrs_I_B Irena 🇺🇦 (@Mrs_I_B) reported

    @virginmedia Sorry, yes. not sure if it is virgin one or not - but it is ALWAYS fully exposed and I wonder if that could be part of the issue (if it is yours)

  • Jo3yDubz Jo3yDubz (@Jo3yDubz) reported

    @virginmedia on the phone for 58 minutes waiting, only for the phone to disconnect (second time this has happened) I wanted to renew my contract with you guys but at this point I’d rather cancel my service..

  • CHiggins7 Clare Higgins (@CHiggins7) reported

    @virginmedia trying to cancel services on virgin media as our bill has increased by £20 a month - some of which is due to a Netflix coding issue. No one answers the phone - on hold for 60mins! Maybe it will easier to switch providers - at least someone will then talk to me!

  • TonySzulist Tony Szulist (@TonySzulist) reported

    @virginmedia new hub 4 delivered & installed. Seems to be working OK. Still got weak broadband in certain areas of the house. Virgin media connect app not supported by hub4. On phone trying to order pods/extenders as live chat online not there!. 22 minutes now!. Support is poor.

  • secretsquirel Kevin Martin (@secretsquirel) reported

    @virginmedia You have had permission for almost 2 months. I keep getting told dates as to when the external works will happen but nothing but broken promises and lies. As you can imagine I am getting to the end of my patience now.

  • JasBeghal Jas Beghal (@JasBeghal) reported

    @virginmedia To join your service, pretty ridiculous right?