Virgin Media outages and service status in Poplar, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Poplar, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 8, 3:37 PM GMT+1.
- Internet (85%)
- Wi-fi (15%)
The latest reports from users having issues in Poplar come from postal codes E14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poplar, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Croydon, Wandsworth, City of London, Hackney, Dagenham, City of Westminster, Ilford, Poplar, Barnet, Southwark, Newham, Orpington, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 30 minutes ago |
|
London
|
Internet | 42 minutes ago |
|
London
|
Wi-fi | 2 hours ago |
|
Croydon
|
Internet | 2 hours ago |
|
London
|
Internet | 4 hours ago |
|
London
|
Phone | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....
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Jay Bourley (@drummerJ83) reported from Sutton at Hone, England@virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.
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Mark Connolly (@macon1375) reported from Crayford, England@virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined
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Mark Armstrong (@markatpt) reported from London, England@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Mark Connolly (@macon1375) reported from Crayford, England@virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal
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Mark 🏴 (@WhiskyOneIce) reported from Sutton at Hone, EnglandBe careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments
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Have you met Harj? (@AussieHarj) reported from Walthamstow, EnglandVirgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Mark Connolly (@macon1375) reported from Crayford, England@virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didn’t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandThis is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia
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Joana (@JoanaLoGomes) reported from Merton, EnglandHey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!
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Mark 🏴 (@WhiskyOneIce) reported from Sutton at Hone, England@virginmedia Yes I have chased and chased and spent 4 hours today on WhatsApp, no advise just can't help because I have outstanding bill....no the line isn't active because it was ported over to Community Fibre on 8th July
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
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Mark 🏴 (@WhiskyOneIce) reported from Sutton at Hone, England@virginmedia It's okay I've taken it up with CEDR now and let them resolve it, I'm just highlighting to people how difficult it is to cancel contracts and the fact that VM consistently "loose" letters
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Jay Bourley (@drummerJ83) reported from Sutton at Hone, England@virginmedia Hi. Have no wifi (green light) and despite rebooting several times have a had no luck. This has happened after following your instruction to reboot for ‘faster speed’. Please advise asap - no issues in the area according to your website.
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Mark Connolly (@macon1375) reported from Crayford, England@virginmedia Hah really @virginmedia been trying live chat since 8am and now call but on hold for ages!! Is not on. Causing issues with my work!! #worstbroadband
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Mark 🏴 (@WhiskyOneIce) reported from Sutton at Hone, England@virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gilbers (@Gilbers84) reported@virginmedia - just want to say great customer service from two friendly gents this morning that were really helpful and got my problems sorted quickly 👍
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James Cherry (@lechuzzles) reported@virginmedia Yup, same issue on browser.
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lyndsay kirkby (@lyndsaykirkby) reported@virginmedia Internet down AGAIN in n4. It’s getting ridiculous now- there’s clearly an issue in the area that isn’t getting fixed properly.
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Denise Couldwell (@deelewis0) reported@virginmedia I have been trying for 2 weeks to contact virgin media. It is proving impossible. I am unable to use my broadband, it constantly loses connection. Can someone contact me. I need this resolving. Appalling service
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aliendude (@aliendude) reported@virginmedia, what gives with your broadband service, 3 days it's been out of action now
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Jamie Shipston (@JPShipston) reported@virginmedia I am sick of your terrible service your internet has constantly been going down throughout lockdown and I'm paying for a service that isn't being provided I will be finding a new internet provider after lockdown is finished. Terrible company terrible service
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DaveH (@Hudson31Dave) reported@virginmedia how do you speak to someone in authority who is actually capable of carrying out requests as promised ? Endless calls and mails and broken promises and now no service. Appalling, wish I’d never left @skytv
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Adam Dent (@AdamDentPR) reported@virginmedia do you have an outage problem in Kenilworth Warwickshire?
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Carrieanne Madden (@CMadden77) reported@virginmedia NO RESPONSE FROM ANYONE. It’s an utter disgrace. Not improving at all you’re making it IMPOSSIBLE to cancel. Please answer this question directly-how do I cancel?
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Philip Malpas (@MalpioBCFC) reported@virginmedia 11to 4pm was friday. When complaining after waiting 2 hours told cant have refunds for my loss of service too? Starting to rethink about leaving once contracts ends. Plus im on m100 package and get 51 speed download your site suggests min is 54 up to 100?