Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, City of London, Waltham Forest, Newham, Islington, City of Westminster, Poplar, and Barking.

City	Problem Type	Report Time
Waltham Forest	Internet	32 seconds ago
Southwark	Internet	51 minutes ago
Hackney	Wi-fi	2 hours ago
Southwark	Internet	13 hours ago
Hackney	Wi-fi	13 hours ago
Hackney	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  A voice only (@Avoiceonly2) reported 45 seconds ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Vics. 💙 (@afcvicki) reported 2 minutes ago from Hackney, England

  @virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4

• 
  spite driven development (@thomas_maurice) reported 3 minutes ago from Islington, England

  Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

• 
  Germán López-Campos (@Sherm4nLC) reported 3 minutes ago from Camberwell, England

  @virginmedia It seems there are some issues in SE22, could you confirm?

• 
  S Dyett Gicquel (@LGuard123) reported 3 minutes ago from Hackney, England

  @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

• 
  Helen Reihill (@BBLn15) reported 5 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Steven Kraan (@drawing_daily) reported 5 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 10 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  marksonofjohn (@marksonofjohn) reported 17 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Helen Pinkers (@Barchetta66) reported 22 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Swami (@swami102) reported 30 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Adam H-Matthews (@AdamHMatthews) reported 35 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  AJ (@appariciojunior) reported 44 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 45 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  Helen Reihill (@BBLn15) reported 51 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  dmxcrew (@dmxcrew) reported 52 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  Steven Kraan (@drawing_daily) reported 52 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  SallyH (@sallyhhk) reported 58 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Befitat50 (@befitat50) reported 59 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Thomas Matthews (@thomasdmatthews) reported 59 minutes ago from Islington, England

  @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Réva (@AvaniEbony666) reported 6 minutes ago

  @virginmedia sort out your services! Your boss is a lazy lying twonk that doesn't give a crap for poor quality!!! I hope other wifi providers have got better offers for me!!!!

• 
  Buca Bertie. De 🦓 🫶 (@_Flirtram_) reported 6 minutes ago

  @gblondon1 @skytv @virginmedia Virgin are absolutely shocking. Forced into using them and believe me there is no comparison. Prepare for frustration and abysmal customer no service

• 
  Edward Hamilton (@epwhamilton) reported 7 minutes ago

  @virginmedia I was specifically told yesterday that there is a problem in the area and to expect it fixed by 5.08. I still have no internet, and the outage is still not acknowledged on the website so I can't check on progress. Oh, and you're not responding to my DMs 😡

• 
  Heather Gray (@hgray281) reported 11 minutes ago

  @virginmedia what a terrible experience. At 66yrs old 4 calls to god knows where with limited English staff, expect me to crawl around checking cables, lied about outage and now given me a remote, can't up the volume and day 2 can't switch TV on. Appalling Customer Services.

• 
  Edward Hamilton (@epwhamilton) reported 12 minutes ago

  @virginmedia my hub is flashing green this evening. Reset is not helping. Area 31 I think but no issues shown on the site

• 
  LP (@____LP____) reported 18 minutes ago

  @virginmedia My broadband was down for about 20 hours in total but finally came back an hour ago, so that's something!

• 
  rebecca ann jarvis (@rebeccaann1989) reported 20 minutes ago

  Hey @virginmedia any reason why your new update and the tv360 is unworkable and more confusing the help pages don't even answer my questions nor to they say what every single button on the remote do this needs fixing as soon as possible as before the update it was fine and worked

• 
  Mr H (@silestanix) reported 20 minutes ago

  @O2 @virginmedia ... Was here in April, no issues whatsoever ever. My account was under review for suspected fraud, this investigation was closed on Tuesday, it's now Friday and I STILL CANNOT get thru to family back in the UK because you're not allowing me to make calls...!!!

• 
  Gavin Lee (@Gav288) reported 30 minutes ago

  @virginmedia We moved house 29th May and took our contract with us. Nearly 2 weeks later and we still have no TV services. Spent over 8 hours on the phone since we moved, been told it’s an IT issue but still not resolved. Is the IT guy on holiday?

• 
  JS (@SweeneyJoanne) reported 30 minutes ago

  @virginmedia I cannot tell you how horrendous my experience has been. 4 weeks later, no install, a broken path and I have no broadband! You didn’t show up again!!!! No communication either.