Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/22/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hammersmith, Croydon, Beckenham, Enfield Town, Merton, Waltham Forest, City of Westminster, Paddington, Southwark, Newham, Hackney, Stratford and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(

  • davedpalace Dave CPFC (@davedpalace) reported from Sutton, England

    @virginmedia no TV signal in SM1 area.

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need to cancel my service ASAP. You won’t even answer the phone..

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.

  • koksal Köksal A. (@koksal) reported from Hammersmith, England

    @virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.

  • LonglandNick nick longland (@LonglandNick) reported from Sutton at Hone, England

    @virginmedia is there a problem with your tv sevice at mo , in SM postcode

  • skoney_girl JSK1 (@skoney_girl) reported from Merton, England

    @Bookdon @virginmedia Their customer services are non existent. Once upon a time they were a great company.

  • Lucy__Oulton Lucy Oulton (@Lucy__Oulton) reported from Tottenham, England

    @virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 oh please sort it out

  • Mister_J0nes Mr Jones THFC (@Mister_J0nes) reported from Ilford, England

    @gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡

  • GracialNation gracieface (@GracialNation) reported from Hackney, England

    @virginmedia what is your complaint phone number please as I’ve filed a complaint but no one as contacted me yet.

  • Jayme_Lowe Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England

    @JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x

  • Knocker75 Karen Holmes (@Knocker75) reported from Dartford, England

    @virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation

  • billydavies07 Billy Davies (@billydavies07) reported from Croydon, England

    @virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!

  • Alanpw1955 Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia would love to watch this but you cannot provide the service that we pay for.

  • nicoloarena Nicolò Arena (@nicoloarena) reported from Hackney, England

    @virginmedia No, thanks. I need to cancel ASAP

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SamuelCoverdale Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • robertfoster77 Robert Foster (@robertfoster77) reported from Neillstown, Leinster

    The commentator on virgin for this game is a dreadful. Said Firmino header that hit post was out of this world. It was six yards out, should bury it. Athletic second goal was some finish, he says it was average. Wtf #LIVATL #VirginMedia #virginmediasport

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear

  • Celia181 Celia Robinson (@Celia181) reported from Ashford, England

    @virginmedia A new installation. He just wants to cancel

  • N3CR0M4NC3R Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England

    @virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported from Bromley, England

    @Xs1ghtTV @virginmedia Mine shown me the 4 small screens of football and to sign in but wouldn't accept the login details.

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.

  • T4RGY66 Dan Targett (@T4RGY66) reported from Wilton, England

    Can I cancel the sport channels please @virginmedia

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported from Bromley, England

    Trying to watch the footie on the @virginmedia app. Watch the first few mins then signs me out. My correct login doesn't work. Makes a change from their dodgy signal. Fecking useless

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.