Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/08/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Poplar, Croydon, Greater London, Hackney, City of Westminster, Dagenham, City of London, Paddington, Enfield Town, Kensington, Merton, Hampstead and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomPoplar Wi-fi
United KingdomCroydon Total Blackout
United KingdomGreater London Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • StevenFeldman Steven Feldman (@StevenFeldman) reported from Tottenham, England

    @skepticmike @virginmedia Or you could argue that they were trying it on pitching a £97.50 charge and that the unwary would have just paid. Too many companies do this and then back down after a phone call. Real customer care is offering your existing curlers the best deal available by default

  • tompagenet Tom Page (@tompagenet) reported from Tottenham, England

    @virginmedia As much as I obviously love giving my full personal details in a totally public forum, I'll just leave you to fix this now. I did try.

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia down for the third time today. Why am I paying for this?

  • LisaToffolo Lisa Toffolo ⚡️★ (@LisaToffolo) reported from Hackney, England

    @virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp any relay? Virgin media is appalling. Service is non existent

  • Harley7s Toby Harley (@Harley7s) reported from Tottenham, England

    @virginmedia in muswell hill north London and WiFi and TV are both down. When will this be fixed

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.

  • CellarmanSam Sam Wilkin (@CellarmanSam) reported from Walthamstow, England

    @virginmedia trying to work from home today has been a nightmare had to relocate for a meeting and cancel another. No Wi-Fi here in E17. When are you sorting it out?

  • Jo_The_Waiter CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England

    @virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...

  • spokeswoman4me Danielle DeLellis (@spokeswoman4me) reported from Wandsworth, England

    @virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!

  • gorfmanrob Rob Large (@gorfmanrob) reported from Merton, England

    @virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.

  • RichardMander1 Richard Mander (@RichardMander1) reported from Lambeth, England

    @virginmedia what is wrong with the service in SE27?

  • RuthTongueBites Ruth Tongue (@RuthTongueBites) reported from London, England

    @virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?

  • clarejelli clare ellison (@clarejelli) reported from Merton, England

    @virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet

  • paulclements paul clements (@paulclements) reported from Stratford, England

    So my Virgin Media’s gone down again...

  • Mike__Lloyd Mike Lloyd (@Mike__Lloyd) reported from Sutton at Hone, England

    Internet has been up and down for several hour tonight. Has been doing stuff like this on and off for days recently SM1 As usual they claim ints fine @virginmedia #virginmediadown

  • ShelleyFacius Shelley (Facius) Stuart (@ShelleyFacius) reported from London, England

    Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right

  • gorfmanrob Rob Large (@gorfmanrob) reported from Merton, England

    @virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • katiem8y Kate McLean (@katiem8y) reported

    @virginmedia How do you actually get through to get help? I am loosing patience to sort this and now my dad has no telly at all. Will be seeking compensation for this.

  • langelmessi2 chuck Norris (@langelmessi2) reported

    @virginmedia HI, how do I go about a replacement Hub 3.0? The WiFi is poor

  • ThatGuyNish Nish Sharma (@ThatGuyNish) reported

    @CatrionaShearer @virginmedia Love the fact that Virgin Media’s solution to poor wifi is “is your connection better when wired?” Potentially great service but thief hardware is beyond piss poor. Get yourself an aftermarket wifi router @CatrionaShearer

  • bitcoin_boris Boris (@bitcoin_boris) reported

    One more final call for today. Waiting for 36 minutes so far. Is one day enough to cancel your services at #virginmedia ? Let's find out. I advise anyone who is thinking of getting a contract with them to read through my tweet thread.

  • JEKnowles2 J. E. Knowles (@JEKnowles2) reported

    @virginmedia Internet down in Twickenham area for 7 hours now but “no reported issues”?

  • LinzieM79 Lin (@LinzieM79) reported

    @virginmedia I’m trying to connect a TiVo box that I haven’t used for some time and it won’t connect, please help.

  • AustinJoshi Austin Joshi (@AustinJoshi) reported

    @virginmedia Because its a public space i thought the public should know of the services. Also i will be calling up virgin media support team and will post updates on what your colleagues say. Its frustrating paying for 350mbps and receiving only a fraction of it.

  • ThingsByNik Nik (@ThingsByNik) reported

    @bringonthebeer @northernassist Virgin Media misunderstanding is pretty bad! Would be better off just saying “don’t be silly it’s a train in the north of the country”.

  • aryan86 Shaun (@aryan86) reported

    @virginmedia Fedback.. that is no good to me; it doesn't help me at all. I'd rather just take my business elsewhere and recommend people not to use your service. You need to appreciate that I've been trying to do something very simple for 8 hours now

  • langelmessi2 chuck Norris (@langelmessi2) reported

    @virginmedia The Hub I have the is the HUB 3 already the WiFi is slow etc