Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/06/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Wandsworth, Poplar, Southwark, Hackney, Hampstead, Orpington, City of London, Enfield Town, Harringay, Greater London, Camden Town, Croydon and Barnet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomWandsworth Internet

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • SamanthaLeeuwen Samantha van Leeuwen (@SamanthaLeeuwen) reported from Bromley, England

    6 weeks for @virginmedia to fix broadband in Orpington and still missed today’s deadline! Pay for 500mb get 5mb if lucky. #NoMoreExcuses

  • wilburthewotsit Wilbur (@wilburthewotsit) reported from Croydon, England

    @virginmedia It says fine but it works only intermittently. Many neighbours say the same. I have already filed a complaint as have others.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @virginmedia Service down in E18, Walpole Road again

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately

  • GreenwichMyTime filip greenwich (@GreenwichMyTime) reported from Camden Town, England

    @virginmedia service is down... again...

  • Juliefleur24 Joobs (@Juliefleur24) reported from Sutton at Hone, England

    Great still no tv or more importantly internet from @virginmedia again, apparently there’s an ‘issue’ 🙄

  • bazzau73 🍩🍩🍩Barrie⚽⚽⚽ (@bazzau73) reported from Romford, England

    And now we have no internet at all. Always such a fantastic service from @virginmedia. What a rip off

  • bazzau73 🍩🍩🍩Barrie⚽⚽⚽ (@bazzau73) reported from Romford, England

    @virginmedia And its gone again @virginmedia an absolute joke of a service

  • 0618_Dee Dee (@0618_Dee) reported from Camden Town, England

    @VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!

  • YILDIZ_SAR_HARV YILDIZ SAR - HARV (@YILDIZ_SAR_HARV) reported from Kensington, England

    They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes

  • JimWhite Jim White (@JimWhite) reported from Camberwell, England

    @virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.

  • rashidshabbir90 Rashid Shabbir (@rashidshabbir90) reported from East Ham, England

    @virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia There was but apparently fixed. Not sure I believe that. It’s really slow when I test even after a reboot and webpages constantly don’t load or take a long time

  • LondonFerg Ferg (@LondonFerg) reported from Camberwell, England

    @virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...

  • _StephenJDavis Stephen John Davis (@_StephenJDavis) reported from Islington, England

    @virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.

  • cooperthecub Cooperthecub (@cooperthecub) reported from Romford, England

    @virginmedia Please can you help. Yet again my download and upload speeds are terrible can’t load or download anything. I’m paying for 110mbps but you give me 7mbps and less than 1mbps upload. Your ruining my business I pay you guys so much cash and my issues never get callbacks

  • Liv_DigiTales DigiTales (@Liv_DigiTales) reported from Barnet, England

    @cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @virginmedia Sporadic outages and having to factory reset the hub3 when it throws a wobbler the intel chipset inside is **** your network is **** and to make it worse your customer service is **** yet you’ll never admit it you need to get a new hub4 sharpish 😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pureplayerfrenz mike Dickinson (@pureplayerfrenz) reported

    @virginmedia hi been on hold for over 1 hour to be cut off very poor service.

  • KathyMi25429227 Kathy Miller (@KathyMi25429227) reported from Croydon, England

    @virginmedia Please do......Please.. no email reply from CEO yet. Refund? I've lost money due to Virgin's recent appalling service

  • adamgukuk_adam adam gilbert (@adamgukuk_adam) reported

    @kerryjeanlister @virginmedia Exactly the same as me. Worst customer service @virginmedia will write an email to ofcom about this as I want to cancel but cannot even get through to them

  • TWO_Librans Phil J (@TWO_Librans) reported from Sheffield, England

    @virginmedia Just want to lower my bill or cancel

  • StephenHampson Stephen Hampson (@StephenHampson) reported

    @virginmedia another day another loss of Internet. And you have the cheek to charge an increase for a sub standard unreliable service

  • davidedmunds David Edmunds (@davidedmunds) reported

    @virginmedia V6 box, happens on all channels and on demand, but it doesn't happen on my smart TV on demand so clearly a problem with the v6 box

  • LilaCav LCL (@LilaCav) reported

    @virginmedia The issue has been going on since beginning of December! We need better service ASAP and compensation!

  • ashleah_ Ashleah Hill (@ashleah_) reported

    @virginmedia why can't I get through to cancel my services? Been on hold for nearly an hour now, my contract ends on Thursday and I refuse to pay the new price you're trying to charge me.

  • ClaireSaul1 Claire(PainPalsBlog)💙 (@ClaireSaul1) reported

    @virginmedia The problem has been a lack of communication after the initial engineer visit. Only know an attempt was made to replace broken cable as my husband saw Virgin van, but still no contact after this to explain what is happening and when broadband will be on

  • w13543489 Mark W (@w13543489) reported

    @virginmedia The issue remains unresolved. I have been cut off 3 times and I want to leave Virgin Media, but you won’t put me through to customer retention. This is appalling. What is your complaints procedure? why do you hide your contact numbers?