Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 03/21/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Camden Town, Hammersmith, Croydon, Poplar, City of London, Harringay, Paddington, Newham, Southwark, Barnet, City of Westminster and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomLondon Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • Mark_Sapsford Mark Sapsford (@Mark_Sapsford) reported from Chigwell, England

    @virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia is there an estimated fix time for E18, please?

  • realdealpod therealdealpodcast (@realdealpod) reported from Lambeth, England

    @virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?

  • josethepotter Jose Carvalho (@josethepotter) reported from Hammersmith, England

    Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin

  • dmxcrew dmxcrew (@dmxcrew) reported from Islington, England

    @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

  • andrewb_63 Andrew Burns (@andrewb_63) reported from Ilford, England

    @virginmedia There's an issue in the area and we let out technicians know

  • BaldockPatricia Patricia Baldock (@BaldockPatricia) reported from Lambeth, England

    @virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money

  • LGuard123 S Dyett Gicquel (@LGuard123) reported from Islington, England

    @virginmedia Brilliant & I appreciate your help

  • LGuard123 S Dyett Gicquel (@LGuard123) reported from Hackney, England

    @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

  • josethepotter Jose Carvalho (@josethepotter) reported from Hammersmith, England

    ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson

  • dizzleeducation David Carpenter (@dizzleeducation) reported from Bexleyheath, England

    @GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜

  • JeremyNaylorTV Jeremy Naylor (@JeremyNaylorTV) reported from Enfield Lock, England

    Just left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice

  • t3xuga 𝒯𝑒𝓍𝓊𝑔𝒶 (@t3xuga) reported from London, England

    @virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?

  • cjcunners Carol Cunliffe (@cjcunners) reported from Bromley, England

    @virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider

  • cjcunners Carol Cunliffe (@cjcunners) reported from Bromley, England

    What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.

  • sallyhhk SallyH (@sallyhhk) reported from Islington, England

    @virginmedia But the service page is saying there isn’t an issue - so how does that help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • yogi7592 Yv (@yogi7592) reported

    @virginmedia So to connect you can but to cancel we must call and not get through or write. That buys you extra days. Yea. How low will you go??

  • trafficanxiety James Avery (@trafficanxiety) reported

    Odd that @virginmedia only now bringing up an old bill I've never even seen, now I'm considering going back to them. Only reason I ever queried anything was because they made it so difficult to leave in the first place. Was that 3, 4, 5, 6 letters I had to send them?

  • dan96771377 dan (@dan96771377) reported

    @virginmedia Hi just checking too see if my problem has been resolved now ? It’s been a week since I was told it needed managers intervention and Iv not recurved and corespondents or emails to confirm. This is getting really boring now 3 months on

  • steve1974YNWA steve (@steve1974YNWA) reported

    @virginmedia any idea when DE15 will be back running? It’s been down since yesterday afternoon. My wife should be working from home

  • flezmungus Flezmungus (@flezmungus) reported

    Hey @virginmedia I’m calling a local landline number for my docs, from my mobile, (one of my contacts); number is definitely correct but message constantly says I’ve dialled an incorrect number. Can you help? Only started to happen over the last month.

  • harwood_steve steveCOYS 💙🕺 (@harwood_steve) reported

    @virginmedia @KevlarDavis 15 hours to respond 👏🏻👏🏻 Great customer service as usual 🙄

  • TarliDigital Tarli Digital (@TarliDigital) reported

    @virginmedia Very poor WiFi, like squeezing blood out of a rock.

  • kazbaz23 Karen Bailey (@kazbaz23) reported

    @virginmedia The price I was offered hasn't been given, that's the problem

  • JenfleurSmith Jenny Smith (@JenfleurSmith) reported

    @virginmedia We tried this. Tried again today. It is not working and is unacceptable. And your next engineer appt is Thursday afternoon. Please advise how to claim compensation and when RM11 services will be fixed for good.

  • sirFornal Dylan F (@sirFornal) reported

    @virginmedia yy why you talking about my credit score? are you implying something to me? you overcharged me, 3x nota first time. I still i get money back, i have 150 on account i cant by my meds if i will hurt someone you will have problem, you can find every customer which you own money:) gl