Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/13/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Fulham, Merton, Hammersmith, Hackney, Romford, City of London, Croydon, Southwark, Enfield Town, Wandsworth, Camden Town, Ilford, Islington and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomFulham Internet
United KingdomMerton Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • dipakmoh Deepak Mohan (@dipakmoh) reported from Croydon, England

    Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson

  • ElGuiri13 Michael McDermott (@ElGuiri13) reported from Barnet, England

    Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia

  • _aliyahfaith aliyah (@_aliyahfaith) reported from Lambeth, England

    Virgin media is the worst broadband ever!

  • Catherine1090 Catherine Cooke (@Catherine1090) reported from Walthamstow, England

    @virginmedia Passive aggressive sarcastic responses using my name are creepy and unhelpful. If you would like to help me please follow me so I can Dm you my account details.

  • NeilClark1912 Neil Clark (@NeilClark1912) reported from Eltham, England

    @virginmedia down again what a surprise 🙄 no wi fi again!

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.

  • mackenziedarcy Michael harrison (@mackenziedarcy) reported from Stratford, England

    @virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.

  • Shiiirl_xx1 Natalie Warby (@Shiiirl_xx1) reported from Romford, England

    @virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia another problem with internet again, can’t watch Netflix on a Saturday night, this is not good, never get virgin media, absolute rubbish

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia router says access denied for internet connection and I’m without broadband service.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help

  • Sergios_13 Sergio (@Sergios_13) reported from Paddington, England

    @virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww

  • jonnytbonewils Jonny (@jonnytbonewils) reported from Camberwell, England

    @virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP

  • dipakmoh Deepak Mohan (@dipakmoh) reported from Croydon, England

    Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company

  • Flissej Fliss James (@Flissej) reported from London, England

    @virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.

  • Superspin63 Superspin_63 (@Superspin63) reported from Camden Town, England

    @virginmedia Spoke to tech support last night. All sorted 👍

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thomas_fudge Thomas Fudge (@thomas_fudge) reported

    @virginmedia I’ve contacted customer services who’ve said it is a known fault and the estimated fix time is 10am tomorrow. I assume Virgin will recompense business who rely on network accessibility to operate during the current restrictions?

  • mightykotor Graemehausen (@mightykotor) reported

    @virginmedia I managed to get sorted with someone helping via the Android App but your sites really need better "Contact Us" help rather than people getting caught in a loop of unhelpfulness. Thanks for the response though.

  • r2danny2 Danny 🏳️‍🌈 (@r2danny2) reported

    @virginmedia is the broadband down in Southampton. I've checked your service update and it says its fine. But have nothing

  • vertea_ aa wert (@vertea_) reported

    Virgin media down?

  • amesmonde A. M. Esmonde (@amesmonde) reported

    @virginmedia This will be for cancellating a contract which we never agreed to in February. As I said, incredibly this is why I am leaving. Also after 15 years it’s a final kick in the teeth. It not like you’ve said—look we’ll waver or reduce this hopefully we’ll have you back in the future.

  • LiamSco79664081 Liam Scott (@LiamSco79664081) reported

    @virginmedia The wait time is 30 mins That tells you how crappy their service is 😡😡😡 #virginmediadown

  • nefariouuus kasie 🌸 (@nefariouuus) reported

    @virginmedia Plus thats not the only problem my internet is literally turning off and back on like 4 times a day

  • LeCasseRoiRusse Captain Trips (@LeCasseRoiRusse) reported

    @virginmedia I’ve still not had any response from Virgin regarding my issues. One response from another user which gives some info about monitoring the line etc and some other stuff that I don’t think I should have to do as it’s your problem. Is this the best you offer?

  • Pinklady66 Snoopy (@Pinklady66) reported

    @Sarahca34957734 @virginmedia @virginmedia that is a very good question . Why cant was the #ChauvinTrial not shown live on your network ?? Why are the freeview channels not on .???

  • SweptSquash 🎮 Stewie Marsh (@SweptSquash) reported

    @virginmedia Unfortunately not had a moment to call the support line just yet today.