Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Newham, Hackney, Southwark, City of Westminster, Islington, City of London, Waltham Forest, and Poplar.

City	Problem Type	Report Time
Newham	E-mail	17 minutes ago
Newham	Internet	5 hours ago
Hackney	Internet	7 hours ago
Southwark	E-mail	9 hours ago
Hackney	Internet	9 hours ago
Hackney	Wi-fi	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Marco (@marco_dirosa) reported 6 minutes ago from Islington, England

  @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

• 
  S Dyett Gicquel (@LGuard123) reported 7 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

• 
  Chloe (@chloehester) reported 7 minutes ago from Islington, England

  @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

• 
  Andrew Battle (@andy_s_battle) reported 10 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  Andee Byford (@BobCratchitt) reported 10 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Nigel Ellway (@Nigelellway) reported 14 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Helen Reihill (@BBLn15) reported 15 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Derrick Brown (@DerrickSWB) reported 23 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  J Calvert & A Bates (@JulieAdamFilms) reported 30 minutes ago from Camberwell, England

  @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

• 
  SallyH (@sallyhhk) reported 30 minutes ago from Islington, England

  @virginmedia But the service page is saying there isn’t an issue - so how does that help?

• 
  JJ Hazan (@HazanJJ) reported 33 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  travelling Adam (@TravellingAdam) reported 33 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Helen Pinkers (@Barchetta66) reported 35 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 36 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Lloyd Child (@islingtonlloyd) reported 37 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Francisco Soler (Jr) (@jrseloto) reported 42 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Helen Reihill (@BBLn15) reported 49 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  travelling Adam (@TravellingAdam) reported 51 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Helen Reihill (@BBLn15) reported 52 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Illy Mus 💙 (@illymus) reported 59 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Billy (@navanac1982) reported 6 minutes ago

  @DaveRutt2 @virginmedia I've just cancelled my home move request as they gave me a new 2 year contract (which I was never told about) that doubles in price after a year. This is my first time moving, been with virgin for almost 18 years. They won't be getting installed at my new home

• 
  Mittly 🕊 (@Mittly5) reported 8 minutes ago

  @virginmedia @bliindlol Hi is it still down this morning unable to use phone or broadband

• 
  Robin Hall (@RobinHall115) reported 9 minutes ago

  @APTSArchive @virginmedia Beware the spam help page that has added posts. Unfortunately a too common trend. Our rail operator is frequently being spammed on its customer account.

• 
  ElaineGolding (@Elainebks) reported 12 minutes ago

  @RJAldous1 @virginmedia Oh dear you got the scammers. Their help dept is shown on the profile

• 
  The other M&M (@UnkUser99) reported 15 minutes ago

  @paullewismoney You've clearly never tried to cancel Sky or Virgin Media

• 
  Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported 18 minutes ago

  @virginmedia @TheAFC0522 The issue is not watching Sky sports. You cannot get the red button games via the browser or app!!

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 20 minutes ago

  Hello @virginmedia might you please have your legal department confirm their address for service of documents such as, for example, formal “letters before action”? It would of course have been preferable if the question had not had to be asked, but … we are where we are.

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 22 minutes ago

  Virgin media absolutely terrible

• 
  Richard Geraint Evans (@RGE_Art) reported 25 minutes ago

  @Strudlehoffer @JFab208 @virginmedia I really do feel your pain. Are there any companies out there that even pretend to offer acceptable customer service?

• 
  WRXTW🌊 (@twwenlock) reported 26 minutes ago

  @virginmedia how has the wifi gone down AGAIN two nights in a row 😴