Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 12/31/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Camden Town, Hackney, Southwark, Islington, Croydon, Sutton, Hammersmith, Tower Hamlets, Waltham Forest, City of Westminster, Paddington, Romford and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service

  • MerveYesilyurt Mary Greenland (@MerveYesilyurt) reported from Hackney, England

    @virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Camden Town, England

    @virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv

  • monaghan_ellen Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England

    @virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted

  • Craftivists CraftivistCollective (@Craftivists) reported from Hackney, England

    @virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either

  • DigitalDaveMac David Macfarlane (@DigitalDaveMac) reported from Wandsworth, England

    @virginmedia Yes I also hope it gets sorted soon. But every single time there’s a problem the fix estimate is midnight of same day. And then the next day it’s the same again! So no amount of council permits, 3rd party access etc is the cause, it’s just rubbish communication from you guys

  • jezgibson Jeremy Gibson (@jezgibson) reported from Croydon, England

    @virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help

  • philxdaoust Phil Daoust (@philxdaoust) reported from Lambeth, England

    Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!

  • Craftivists CraftivistCollective (@Craftivists) reported from Hackney, England

    @virginmedia The person arrived 3:30pm but was lovely & fixed the problem.

  • monaghan_ellen Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England

    @virginmedia no tv service. No answer from 150 customer service. What’s going on

  • leighmaxine Leigh Maxine Oliver (@leighmaxine) reported from Enfield Lock, England

    @virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣

  • chrisgolds Christopher Golds (@chrisgolds) reported from Wandsworth, England

    @chrisckmedia @NetflixUK @AppleTV @virginmedia Omg. The worst. Go go go. Leave now. Run for your life.

  • DigitalDaveMac David Macfarlane (@DigitalDaveMac) reported from Wandsworth, England

    @virginmedia It seems clear that in some locations you just offer terrible and inconsistent service. Given how much You charge it’s unacceptable that your response is in effect ‘sometimes it takes a while’. I have never known such appalling and unreliable service

  • monaghan_ellen Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England

    @virginmedia Signed up for a text, got a text, sorted. Good service. Clever

  • ShakiAgain Shaki 2.0 (@ShakiAgain) reported from Camden Town, England

    @TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw

  • thombie123 John Thombs (@thombie123) reported from London, England

    Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy

  • Craftivists CraftivistCollective (@Craftivists) reported from Hackney, England

    Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process

  • HolisticSabrina Sabrina (@HolisticSabrina) reported from London, England

    Virgin media are hands down the WORST WiFi providers omg.

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Loughton, England

    @virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • beccacingram ✿ becca ✿ (@beccacingram) reported

    @virginmedia Hi. I haven’t received my new SIM. Can you help?

  • TheDrakeagle Zorath Flamecloak | Vtuber | PNG Arc | 🔞 (@TheDrakeagle) reported

    Update to this shitshow! they apparently 'fixed' the issue and I did have connection... for 2 days. guess what? its broken. again. once again dont trust virgin media, they dont provide a reliable service in the slightest.

  • AbdulKgafur Abdul Gafur (@AbdulKgafur) reported

    @virginmedia No answer. Got the sim card but nothing else. Broadband still not in new package No wifi pods sent 30th September received pre contract agreement. Splendid to three people keep putting phone down when I ask where we up to

  • Helenebabette1 Helenebabette (@Helenebabette1) reported

    @virginmedia Actually I’ve just tried on my husband’s laptop & I don’t get the ‘Bad Request’ message on his, therefore I guess it’s not you.

  • emmahardingg Emma Harding (@emmahardingg) reported

    @virginmedia I’ve been reaching out for the last two days with an issue with my hub and have been parred off every time. When I try and raise a complaint I receive a notification that the complaint has been “resolved” with no explanation or feedback. Can someone please contact me

  • stophe79 the ketchup of catch-up (@stophe79) reported

    @virginmedia can't get mobile data and there is no way to contact you. How do I get customer support??

  • TheChatterbox16 The Chatterbox KPSS (@TheChatterbox16) reported

    @virginmedia Your worker admitted that I’d have no chance of getting in touch by phone, if trying to cancel my contract. I will left with no choice but to lie about moving house, then suddenly it wasn’t a problem. I’ll never sign up with you again.

  • CarlaCowley1 Carla Cowley (@CarlaCowley1) reported

    @virginmedia Lets hope you take notice even the schools are emailing parents warning about long delays because of your works! Received no acknowledement to my email or what action you have taken ...customer service at its finest!

  • Bobbble21 Becky Chandler 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Bobbble21) reported

    @virginmedia Yes, no issues apparently. The box has been restarting every 15 minutes or so all day.

  • StigAbell Stig Abell (@StigAbell) reported

    @virginmedia Hello! I am sure you do a great job, because you are front-facing. But ultimately your company provides a sub-standard service and hopes that I won’t be bothered to go through the hoops to cancel. All the web chats in the world won’t change that. I just want the internet to work.