Virgin Media Outage Report in Poplar, Greater London, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Orpington, Poplar, Ilford, City of London, Hackney, Hammersmith, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, and Westminster Abbey.

City	Problem Type	Report Time
Southwark	E-mail	1 hour ago
London	Phone	2 hours ago
London	Internet	2 hours ago
Orpington	Internet	3 hours ago
Southwark	Internet	4 hours ago
Poplar	Internet	5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported 40 seconds ago from Ilford, England

  @virginmedia broadband down - can't even sign in to my account to check status etc

• 
  Sofia (@sofiaalice95) reported 46 seconds ago from Poplar, England

  @virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?

• 
  🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported 2 minutes ago from Walthamstow, England

  @virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!

• 
  Jamal. (@JXMSZ) reported 3 minutes ago from Croydon, England

  RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*

• 
  Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported 5 minutes ago from Lambeth, England

  @virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.

• 
  vShowcards.com (@vshowcards) reported 11 minutes ago from Camberwell, England

  @MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!

• 
  Deano (@Deano1969) reported 13 minutes ago from Wandsworth, England

  @virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.

• 
  Ken Smart (@ken_smart) reported 16 minutes ago from Bromley, England

  @virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?

• 
  Sue Threader (@CivEngSue) reported 17 minutes ago from Crayford, England

  Come on @virginmedia We can’t work without a broadband connection and can’t even watch TV instead because that’s not working either. A problem all day that we were promised would be fixed by 4pm (DA7)

• 
  Gabriel Valente (@bielrtv) reported 25 minutes ago from Camden Town, England

  Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

• 
  David Farrer (@DavidR_Esp) reported 35 minutes ago from Barnet, England

  @virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞

• 
  Nicole Mezzasalma (@Nica) reported 41 minutes ago from Croydon, England

  @virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?

• 
  David Farrer (@DavidR_Esp) reported 42 minutes ago from Barnet, England

  @virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.

• 
  djbhammer (@djbhammer7) reported 50 minutes ago from Crayford, England

  @virginmedia Another fraud call today to my virgin landline, third one this week. No. that rung was 01202 684483. Claim to be calling from your technical team about slow broadband speeds. Please can you investigate as don’t understand why I am getting these calls of a sudden.

• 
  Martin Davis (@mertthemailman) reported 50 minutes ago from Enfield Lock, England

  @virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?

• 
  Helen Connor (@Hw1Helen) reported 51 minutes ago from Camden Town, England

  @virginmedia when will you fix the fault at nw3? It's been 3 days!!!

• 
  Just This Guy (@Glibkid) reported 52 minutes ago from Loughton, England

  @virginmedia your service breaks down one day a week. That is the main reason why you’re shite.

• 
  ← Matt (@mattb112) reported 54 minutes ago from Poplar, England

  @iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint

• 
  The Gaffa🔌 (@ako_essex) reported 58 minutes ago from London, England

  @virginmedia worst internet provider going

• 
  Ann Cooper (@Ann_MadDogLady) reported 59 minutes ago from Bromley, England

  @virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  derv ✨ (@deirbhiIe) reported 6 minutes ago

  @virginmedia wifi is SO **** !!!!

• 
  Carl Young (@CarlFYoung) reported 8 minutes ago

  @virginmedia Apparently a P2 outage in N13 area of London. Went down 1/4 of the way through the Champions League final yesterday and isn't due to be fixed until 5pm today. Seems like a clear case of oversubscription on network capacity to me, but would love.

• 
  Dominic Randolfi (@DominicRandolfi) reported 12 minutes ago

  @virginmedia How on earth do you not have any information. Your entire network has been down since 12:05 Friday morning. Your phone lines are backlogged. Businesses with static IPs haven’t had internet for over 2 days. How are you this out of touch? No fix time, just “we’ll be in touch”.

• 
  Anit (@mranitshah) reported 18 minutes ago

  @virginmedia Hello last time I chatted was on 3rd May however I don’t understand I overcharged March, April, May and June bills it’s really bad I got all the chats stored

• 
  Dominic Randolfi (@DominicRandolfi) reported 19 minutes ago

  @virginmedia Haha yes everyone has. It says no issues while your phone lines admit there’s an entire network outage. It’s laughable that with customer details in your CRM that you haven’t updated anyone. If you can provide one that would be helpful. That should have just been the reply

• 
  Neth 🌹🇪🇺 (@neth_dugan) reported 19 minutes ago

  @AlanOwen1947 @virginmedia Can't do anything to help as I'm down south and also don't work for Virgin. But I hope your internet/phone/tv come back soon. Good luck.

• 
  Mike Webster (@MikeMjaw) reported 19 minutes ago

  Appalling service from Virgin Media. No phone, TV or broadband for over 60 hours. Told problem was fixed then told it will take another 3 days. No apologies either!

• 
  Richard Carr (@richiec7780) reported 20 minutes ago

  @virginmedia what an utter shambles, you cancel your account and virgin media still take direct direct debits of you, and then states you have to sort the refund with your bank or wait an indefinite amount of time for your money. Cancelling was difficult to start with. DO NOT USE

• 
  Dave (@DaveWill0) reported 24 minutes ago

  @virginmedia Second night in a row my broadband has gone down just after midnight (like it used to do in the past). You need to sort out your temperamental service as I’m not paying for a service that doesn’t work when I need it. #virginmediadown

• 
  jim (@thiccjim_xxx) reported 25 minutes ago

  @virginmedia your wifi has cut out 8+ times in the last few hours, but online it says that virgin is fine in my area, someone's lying here