Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 03/28/2024 18:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Islington, Southwark, Lewisham, Harringay, Croydon, Edmonton, Hackney, City of Westminster, Ilford, Tower Hamlets, Colindale, Blackheath, Camden Town and Lee.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomSouthwark TV
United KingdomLondon Internet
United KingdomLewisham Internet
United KingdomHarringay E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • Ean_I Ean Irwin (@Ean_I) reported from Sutton at Hone, England

    @virginmedia 2 minutes to go in the Champions League final and everything has gone down! Expected fix time 16:00 tomorrow. Are you serious!

  • weird_FM Mani (@weird_FM) reported from Tottenham, England

    O2 is acting up again. I have had no service all day. And my wifi is ****😭@O2 @virginmedia fix up

  • caperose_7 Andrew Rose (@caperose_7) reported from Merton, England

    @virginmedia You just copy paste the same response. Check the service in your area. Says the service is fine yet no signal for 3 days.

  • mediaczar Mat Morrison (@mediaczar) reported from Paddington, England

    @OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…

  • shortland_jo Jo Shortland (@shortland_jo) reported from Bromley, England

    @virginmedia I have intermittent WiFi issues with my broadband, can’t get anywhere with your website it’s so frustrating

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!

  • sbraganza Stan Braganza (@sbraganza) reported from Barnet, England

    @virginmedia *sigh* it’s ok. I was overreacting too - I had some stuff I was working on and I felt that it was my router that was at fault. Once I knew it was a network issue I was able to relax (and subsequently used 5gb of my mobile data allowance) - at least my hardware still works!

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia What if Postman Pat's cat intercepts it? Was told without a password, data protection prevented discussion of a billing issue.

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia Same message that I always get. “Working to fix the problem” no indication of time. But my neighbours don’t have any issues

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.

  • AliNewdawn Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @alexdalton @virginmedia @virginmedia this is really poor - please have the status corrected on your website and provide updates as to when this is going to be fixed

  • agustin Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia More than a week and half ago. They said it took 3 working days to deliver that equipment that will fix my internet connection.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia **** knows? Can’t trust any appointments you make anyway... still waiting for her to phone back again 4th time lucky that she won’t cut me off again eh?

  • AliNewdawn Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @virginmedia I have no broadband in Wandsworth, London and there is no outage showing on your website. Can you confirm that you have an outage and what areas are affected

  • dwoodhouse1 Dennis Woodhouse (@dwoodhouse1) reported from Croydon, England

    @virginmedia Also box with broken cabinet surrounded by Virgin media hoarding for a year with graffiti not repaired in front of ravenscroft flats Beulah bill se19

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia An intermittent problem in the area (we appear to be the only one). It’s not intermittent as it’s not working. It’s beyond a joke now. Costing a fortune in data usage

  • mediaczar Mat Morrison (@mediaczar) reported from Paddington, England

    @OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia No show yesterday over 2 hours lost time today trying to sort out the item which ironically are apart of an agreement with @virginmedia to resolve slow speeds and #badcustomerservice. Looks like you don’t ever listen back to your own training recorded conversations...

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @reece_dinsdale @virginmedia is terrible for that. Its website seems designed to navigate you away from finding contact details and customer services.

  • AliNewdawn Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @alexdalton @virginmedia Also the outage is not shown on the virgin media website which continues to claim there are ‘no known issues’ in my area - a clear falsehood

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenMarnick Stephen Marnick (@StephenMarnick) reported

    @virginmedia hi...i am sick of your over indulgence in my finances. Can you please advise how to cancel my expensive broadband service with you as soon as possible?

  • mattyross_uk Matty Ross (@mattyross_uk) reported

    @virginmedia Hey BG, are there any updates today at all? We've had no net whatsoever & the service status page is still showing no known issues. I was hoping for at least some points in the day where we'd be able to connect so I can send large files. Are they going to update the service page?

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔

  • stevie_baby89 Thisiz_Stephen (@stevie_baby89) reported

    Why does @virginmedia look after new customers and punish existing?? Doesn't make sense to me.. Horrible customer service #virginmedia @MartinSLewis #moneysavingexpert

  • davefox David Fox (@davefox) reported

    @MichaelaMoher @virginmedia glad yours started working again, how’s it been since, mines awful. VM not answering their phone either. nightmare!

  • JayeRosamond Jaye Rosamond (@JayeRosamond) reported

    @virginmedia why is it so hard to cancel my order!? I need to do this so my new one can start. I currently have no Internet now! I’ve been on the phone for 2 hours with no answer to the cancellation line!! I’ve also tried your text message with no answer.

  • hilssullen HKG (@hilssullen) reported

    @virginmedia I want to terminate my contract on 16th Feb. Spent 1hr on phone hold yesterday, 50 mins today and cut off. awful service. How can I end contract please?

  • manutuli2 Mtuli (@manutuli2) reported

    ....1 @virginmedia It is with a great pain I'd like to mention that your Customer Service and Sales department are not only painful but are liars as well. I was in middle of moving home service when I received a letter from Virgin Media in beginning of January 2021

  • MarypSheridan Mary Sheridan 💙 (@MarypSheridan) reported

    @virginmedia Cancel the account - am advised the phone line due to close on 20 Feb but Broadband still active. I rang last week to cancel both. Priority line needs to remain active until moved to Sky.

  • viviennewatsonz Vivienne W (@viviennewatsonz) reported

    @virginmedia Have been waiting on the phone for an hour to cancel my contract can you send me an email please. Costs have doubled after 1 year contract 🙄