Virgin Media Outage Report in Poplar, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Hackney, City of Westminster, Hammersmith, Waltham Forest, Fulham, Islington, Croydon, Barnet, Ilford, Enfield Town, Romford, Southwark and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.
-
Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
Dear @virginmedia since you refuse to pick up your phones and there is no way to contact you I wish to cancel my broadband contract on march 05th. Please do not renew it.
-
Chris S
(@CMS200) reported
from
London, England
@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning
-
vishal.rehan
(@vishr83) reported
from
Wandsworth, England
@virginmedia this is the third day in a week where we have lost WiFi and I have to use my phone data. I am not happy with this service and the money we are paying and getting no messages from your company
-
Martin
(@dickerboy) reported
from
Merton, England
How can I speak to someone @virginmedia about broadband issues? The automated call handling doesn’t address my problem.
-
Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia It doesn’t for me. Virgin has build a wall of impenetrable bots and automised systems that makes any communication impossible.well done of not making any attempt to help your customers. This is such an arrogant attitude
-
Annie Lou
(@AnnieLouLDN) reported
from
Tottenham, England
@virginmedia Spoke to someone in customer service and hopefully your IT dept will resolve the app issues .... but you still haven’t replied to this tweet AND my internet connection is atrocious. So glad I’m teaching online .... not 😩😠
-
Antje Southern
(@noneybean) reported
from
Islington, England
@suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort
-
Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
Yet more #virginmedia problems in NW5 - every day this week @virginmedia
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @garysmartin Your service isn’t even worth half the money you charge
-
Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
@TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.
-
🏀Little Apple🍎Miri
(@MirinaFaria) reported
from
Bromley, England
Can’t wait till I get to cancel my @virginmedia contract and move to BT. I mean selling me 200Mb internet and not even delivering an average of 10Mb is not cool right! I mean imagine all the people that pay for the same service but don’t know how to measure it!? Right!
-
Sunny Deo
(@sunnydeo) reported
from
Enfield Lock, England
@virginmedia you have one hour to respond with a solution. 5 - hours spent on call centres 3 - failed outdoor pre-installations. 2 - failed indoor wifi installations. 1st - time customer. This how you treat customers? No solution today, fine, I’ll go with @skytv
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Still no reply from any of your online contacts - unacceptable customer service
-
Jemma Crow
(@jemmacrow) reported
from
Poplar, England
@virginmedia still had no response to why my internet is so shockingly bad. Not great when trying to work from home...
-
🏀Little Apple🍎Miri
(@MirinaFaria) reported
from
Bromley, England
Wouldn’t it be nice if @virginmedia actually delivered the service they get paid for!? And when you called to talk to them they actually answer or when you go on the offered live chat you’d get a person and not a robot!? Yeah me too. #worstservice #virginmedia
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rain McRainington
(@RainMcRain) reported
@virginmedia hub 5 no longer providing internet, light is solid white, I've tried resetting but its not doing anything neither is rebooting, all cables are secure, any help would be appreciated
-
N17 Club
(@N17Club) reported
@virginmedia Saying weak signal and it’s not logging in…! My daughter works from home for a bank and she can’t log in.. .!! She has to buy more data today from EE to be able to work from her laptop.. so I’m paying for your service that year again for the umpteenth time is failing again.!!!
-
_Mehte-Lezo_🐲🀄️
(@EthemOzel2) reported
@virginmedia I PAY £40 A MONTH FOR YOUR **** IM SITTING RIGHT NEXT TO THE ROUTER. I WANTED TO UPLOAD A PIC TO MY INSTA AND ITS BEEN 2 MINS YET ITS STILL 0% PATTERN UP UR ****
-
AzureSun
(@TheAzureRider) reported
I swear to ******* god, Virgin Media is genuinely the worst ISP, they'll go down for no ******* reason and make it ******* hassle to get back on
-
The Wise Arsehole
(@TheWiseArsehole) reported
@virginmedia You said it'll be up by 12:30am this morning(ST16 3SW) .... Its now 7:15am....fix my services or give me a huge rebate.... Even my phone is out.... My Father's in a care home, so its needed... Don't you criminals care! FIX IT OR I'M LEAVING VIRGIN.
-
Becki Abigail
(@BeckiAbigail) reported
@virginmedia What I don't get is why I have this issue from Weds-Fri. Perfectly fine all weekend and suddenly Monday morning, trying to WFH and down it goes again??
-
Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia You keep asking for personal data to be tweeted and refuse to have that personal data DM'd because of "security reasons". I've been waiting for you to tell me what those "security reasons" are & I'll keep asking until you tell me, as you refuse to fix your exchange because of it
-
Liam Mernagh
(@MernaghLiam) reported
I came across Tommy Tiernan on virgin media one and I have to say he's an actual disgrace. He can't put a sentence together without using filthy language and if that can be called comedy we're in bad shape. Coarsening our culture and discourse.
-
CLQ | CaptainAshtro
(@CaptainAshtro) reported
@virginmedia Ok no problem. Yes I started a new thread, I had one response a week ago from a team member saying there was an SNR outage and due to be fixed on the 5th Dec. The online and phone service checker says there are no longer issues, however my issue persists.
-
Katie Georgeson
(@KatieJayne81) reported
@virginmedia I did the diagnostic test you sent via text but it doesn’t detect a problem. And when I run diagnostic on tv setttings nothing is detected