Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, London, Croydon, Paddington, City of Westminster, City of London, Hammersmith, Newham, Hampstead, Mitcham, Welling, Barnet, Islington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Southwark |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
@virginmedia Well I spoke to so many people, trying to get my wifi booster which is part of my package! Customer service, technical, sales and retention but they all said someone else had to help, ended with Willard in retention but after the last half hour on hold had to put the phone down
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Adrian Malaiet
(@malaiet) reported
from
Hammersmith, England
@virginmedia worst internet provider in UK, appalling service
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YUS
(@yusTHFC) reported
from
Walthamstow, England
@virginmedia TV and broadband both down missing the @NFL and gona have to watch the @SpursOfficial game on my phone... what a day for it to happen
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Rixy
(@AshleyRix1) reported
from
London, England
@virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for
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Sarah Byrne 💙
(@sorcha_b) reported
from
Walthamstow, England
@virginmedia not great customer service...surely it can’t be that hard to explain why I’m paying £20 more per month for a basic package...
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
God put me out of my misery - holding on the phone to @virginmedia for more than four hours! Spoken to many people who put me through to other people but no one helps me. It’s the same 2 crap songs. At least get a playlist 😢😢😢
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia @ksw1980 My bill has been paid and that’s resolved. The issue now I believe is with your website. I enter my new password but cannot click the second box to confirm my new password.
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Rob McGowan
(@Urzzz) reported
from
Bromley, England
@virginmedia is there warnings about scams on your website? Had the 3rd call within 1 week claiming to be Virgin Media, there is issue with your internet one. Few people might fall for it.
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@virginmedia another day of no internet and useless customer services... WHAT IS GOING ON
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Fiona Duggan
(@fionaduggan) reported
from
Wandsworth, England
Dear @virginmedia #VirginMedia I have never experienced such shite customer service. Utterly utterly shocking, remote working or no remote working, is there anyone working. If a communications company can't do better? And your website is also pants. Yours non-faithfully,
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Mark Choueke
(@MarkChoueke) reported
from
Enfield Lock, England
@virginmedia Ironically, one of the zoom meetings I’ve had to postpone due to a lack of warning about my @virginmedia WiFi going down for the day, was an interview with one of your own directors for a client. I can’t express how bad you’ve made me look today. Happy to talk when you’re ready.
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia what is going on with your #broadband service. Every single week for the past month is getting worse and worse. Plus it’s not just me, friends in this region are experiencing the same problem. Very frustrating especially when I’m in the middle of a Zoom meeting.
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Nope It’s down again now! #virginmediadown @virginmedia what the heck?! Please fix it asap I need to work!
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Mark Choueke
(@MarkChoueke) reported
from
Enfield Lock, England
@virginmedia Hi @virginmedia, who said anything about leaving? I haven’t gone there yet. I’ve asked for a discount for lack of service and to have a proper discussion about losses. I’m self employed and working from home. I’m looking for some of that customer-centricity stuff.
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Paul Pixton
(@ppixton) reported
from
Tottenham, England
@virginmedia Hey, can anyone help?
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Can I exchange my useless Hub3 for a new Hub4 please? So I can have broadband that doesn’t drop out every few minutes. #help #WiFiWilderness
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?
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Neil Dawson
(@neiljcdawson) reported
from
Sutton at Hone, England
I see you @virginmedia after an hour of waiting you just hang up. This is rubbish
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Yes. It keeps going down. On/off. And yes an engineer should be having a look at. Still it’s annoying, I need connection to be able to work
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Mark Choueke
(@MarkChoueke) reported
from
Enfield Lock, England
Was there not some way you could have enabled us to plan ahead with a warning you were going to do whatever it is you’re doing? It took me calling your phone-bot to find out. I trust loss of service and inconvenience will be reflected in this month’s @virginmedia bill? RSVP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Chessell
(@HavenDK) reported
@virginmedia I recently got WiFi boosters costing me £3 a month and now the WiFi pods are out for free! As I’m on the ultimate oomf bundle. Is it possible to cancel and swap?
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kim G 💙
(@tinks_my_name) reported
@marinaGraham7 @virginmedia Send a? Through the text service. If it starts the whole process over then they have dumped your original message. That's what happened to me. I had to start over
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Lizzie Castle
(@LizzieCastle05) reported
@virginmedia I have been trying to cancel my contract with you all day but whenever I call I am immediately cut off. Your text service has not replied to me either. How on earth am I meant to cancel this??
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Steve Seabrooke
(@seabros) reported
@virginmedia Both. No luck. The problem is clearly at the server.
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shivam patel
(@QprShivvy) reported
@virginmedia Nothing sorted and ur team do not know anything about ur products or services. You give me a price then transfer me to another member who increases that. I'm frustrated with ur service 😡😡. So why the fu** is your call team hanging up on me.
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Mark Lessels
(@marklessels) reported
@virginmedia Did that. Just took me though an automated service which they sent out a signal to fix it which didn't work. Can I speak to someone at all?!
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Babatunde
(@babatundeispro) reported
@monseymoo @virginmedia Yea! The custom service is awful. I've been charged a 120 pounds by now and the custom service have done nothing to help out.
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Marcin Kogut
(@martinkay666) reported
@virginmedia please, stop using @YodelOnline as you delivery service. I'm begging you, STOP.
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Moscha
(@TheRealMoscha) reported
@virginmedia No issue your site just broadband issue, its pretty useless and doesn't tel you anything, the question is why is this happening during a lock down and people have gotta work from home? So can I assume I don't have to pay this month's bill since you haven't provided me services?
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Sarah Thompson
(@sarahthommo) reported
@virginmedia My TV box stopped working on 13th Dec. After numerous calls, and three absolute promises that I will receive a call back within 24 hours from the second line tech support which have not materialised, I am at my wit’s end with VM - what can I do?