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Virgin Media outages and service status in Poplar, England

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Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Poplar, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 10, 9:28 PM GMT+1.
  • 63% Internet (63%)
  • 19% Wi-fi (19%)
  • 8% Total Blackout (8%)
  • 5% E-mail (5%)
  • 4% TV (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Hackney, Islington, Southwark, City of London, Poplar, Barking, Newham, and Waltham Forest.

CityProblem TypeReport Time
City of Westminster Total Blackout 7 hours ago
Hackney Internet 7 hours ago
Islington Internet 8 hours ago
Southwark Internet 11 hours ago
Hackney Internet 1 day ago
Hackney Internet 2 days ago

Nearby cities with recent reports

Hackney

17 recent signals

7 hours ago
Southwark

7 recent signals

11 hours ago
City of Westminster

3 recent signals

7 hours ago
Islington

3 recent signals

8 hours ago
City of London

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • Nigelellway
    Nigel Ellway (@Nigelellway) reported from Camberwell, England

    @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

  • PieFaceMark
    mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • michaelsamuels4
    SA Punk (@michaelsamuels4) reported from Hackney, England

    @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • marksonofjohn
    marksonofjohn (@marksonofjohn) reported from Camberwell, England

    @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

  • LGuard123
    S Dyett Gicquel (@LGuard123) reported from Islington, England

    @virginmedia Brilliant & I appreciate your help

  • afcvicki
    Vics. 💙 (@afcvicki) reported from Hackney, England

    @virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

  • blue_murdock
    Ritch Zablan (@blue_murdock) reported from Camberwell, England

    @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

  • declan1968
    Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

  • tripodmatt
    Matrim Red Hand (@tripodmatt) reported from Islington, England

    @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Islington, England

    @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

  • Weaverfooty14
    Michael James Weaver (@Weaverfooty14) reported from Blackheath, England

    @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

  • mihaialaci
    Mitzy (@mihaialaci) reported from Poplar, England

    @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia But the service page is saying there isn’t an issue - so how does that help?

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GamerStyle1980
    GamerStyle1980 (@GamerStyle1980) reported

    @seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god

  • rachrl1486
    Rachel (@rachrl1486) reported

    @virginmedia we have issue with broadband and o2 mobile data what’s going on? Has it all gone down?

  • alibali50
    ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported

    @virginmedia Not my issue. Read post above.

  • andybearz
    dEBT shredder (@andybearz) reported

    @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

  • PaddySw99745534
    Paddy Sweeney (@PaddySw99745534) reported

    @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

  • Munro78
    John Munro (@Munro78) reported

    @virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?

  • Pekalton
    Pekalton (@Pekalton) reported

    @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad

  • TimeLord09
    Alexander Battine (@TimeLord09) reported

    @virginmedia Virgin Media Are your technicians aware of the Intermittent internet signal problem in the NP20 5HT area. Are your technicians trying to fix this problem. This problem has been going on now for a about two week. Alex B

  • ChrisHo67643471
    Chris Howarth (@ChrisHo67643471) reported

    Anyone else have issues with virgin media? God awful customer service

  • ExpanseCon
    Expanse Consulting Ltd (@ExpanseCon) reported

    @MikeScheider_ Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.