Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, City of Westminster, Waltham Forest, Southwark, Poplar, Newham, Islington, and Barking.

City	Problem Type	Report Time
City of London	Internet	2 hours ago
Hackney	Internet	4 hours ago
City of Westminster	Total Blackout	14 hours ago
Waltham Forest	TV	15 hours ago
Hackney	Wi-fi	20 hours ago
City of London	E-mail	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Sevki 💉 💉🎉 (@sevki) reported 6 minutes ago from City of London, England

  .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

• 
  Swami (@swami102) reported 7 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Riccardo Del Bello (@RickDelBello) reported 12 minutes ago from Hackney, England

  @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

• 
  Helen Pinkers (@Barchetta66) reported 12 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Kay Bak (@kaybaka) reported 13 minutes ago from Camberwell, England

  @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

• 
  Charles Howarth (@HowarthCharles) reported 15 minutes ago from Hackney, England

  @jonwensley @virginmedia Just wait until you try to cancel!

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 16 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Kay Bak (@kaybaka) reported 31 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 32 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  kevin richardson (@kevinri00714924) reported 32 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Marco (@marco_dirosa) reported 37 minutes ago from Islington, England

  @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

• 
  AJ (@appariciojunior) reported 38 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  Lloyd Child (@islingtonlloyd) reported 39 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Andee Byford (@BobCratchitt) reported 41 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Vics. 💙 (@afcvicki) reported 44 minutes ago from Hackney, England

  @virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 44 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Andee Byford (@BobCratchitt) reported 45 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Sam Batty (@sam_batty) reported 45 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Mariachiara (@mariesnotcool) reported 45 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Millwall halfwayline (@millwalljdb) reported 51 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire Branscombe (@DjClaireb) reported 7 seconds ago

  @virginmedia any reason why we have constant buffering issues on all HD channels at all? Primarily sky sports and More 4. Have checked our status and all good. Unable to watch the Hundred ticket today as it freezes

• 
  jpk (@jpk44092120) reported 2 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I’ve just left them for exactly the same reason. My contract had ended and they upped my package by £79 and said they couldn’t do it cheaper but new customers were the same price as my old one. No loyalty to a long standing customer

• 
  Kakistocracysucks (@AR59446899) reported 6 minutes ago

  @Rugby_Scoop @virginmedia Agreed, as a Bok supporter,when we crunched them half to death last November they started to call for scrumming laws to be changed,good to see that the ABs are back,looking forward to a tough series now…just get rid of that **** Ben Smith he’s giving AB rugby a bad name.

• 
  Debbie Rudd (@DebbieJRudd) reported 6 minutes ago

  @Jennababes @virginmedia My phone contract was wth 02 then obv merged with Virgin and the customer service is crap! I can’t even get on my account to see usage etc. The man in 02 said we know it’s an issue, I can look and tell you your usage, no, sort your ******* website out so I can see it myself 😡

• 
  Jonathan Cantliff (@cantliff9) reported 6 minutes ago

  @virginmedia so, broadband issues in my area which means the connection as been hit and miss, just went on to check the service status for an update and it cannot find my account, how do you manage to makes things worse every time?

• 
  Simon Vargeson (@Si_Vargeson) reported 6 minutes ago

  @virginmedia is it usual practice to delay installations without communicating to your new customers? You’ve currently missed 2 instal dates and no comms to let me know to avoid waiting at home for your arrival…. Customer service seem to be unable to provide any detail too😡

• 
  Dmitriy Lobov (@DymDymok) reported 16 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt 18 years? Man, has it never occured to you to check what alternative were?

• 
  Wistern1337 (@wistern1337) reported 20 minutes ago

  Sickening it's still hard for customers leave your service despite being fined by the UK government £28m I moved away from your service in March to a new provider. I have been charged over £300 for unused services. Refund refused. Never sign up to ripoff Virgin! @virginmedia

• 
  NEVER give up. (@o00525600) reported 25 minutes ago

  @TheMandyGall @ElectricIreland virgin media has threatened me with collecting heavies if I don't pay for service I never got I tried and tried to tell them I was moving but couldn't get to talk to anyone eventually in March I did but they didn't want to know my bill then was 37 e,now it's 157 e on and on on on

• 
  BlueTickBob❌ (@mcrobgi) reported 27 minutes ago

  @virginmedia thanks for wasting more of my time. You don’t answer the phones, your chat bot repeats itself, you promise to call me at an agreed time & don’t bother ringing me !! Great customer service!!