Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, City of Westminster, Newham, City of London, Waltham Forest, Islington, Poplar, Barking, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Southwark	Internet	8 minutes ago
Southwark	E-mail	3 hours ago
Hackney	Internet	3 hours ago
Hackney	Internet	3 hours ago
Hackney	Internet	5 hours ago
City of Westminster	Internet	6 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  AJ (@appariciojunior) reported 11 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  Illy Mus 💙 (@illymus) reported 17 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Lisa Pursey 💙 (@LisaPursey) reported 18 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

• 
  Marco (@marco_dirosa) reported 23 minutes ago from Islington, England

  @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

• 
  Drewery **** (@drewerydyke) reported 23 minutes ago from Hackney, England

  @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 25 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  VM (@BowTieMendoza) reported 25 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  A voice only (@Avoiceonly2) reported 26 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Kay Bak (@kaybaka) reported 26 minutes ago from Camberwell, England

  @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 29 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 29 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Derrick Brown (@DerrickSWB) reported 32 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Derrick Brown (@DerrickSWB) reported 37 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 49 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 52 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Thomas Matthews (@thomasdmatthews) reported 52 minutes ago from Islington, England

  @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

• 
  Zahida (@zkhussain) reported 54 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  SA Punk (@michaelsamuels4) reported 56 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  J Calvert & A Bates (@JulieAdamFilms) reported 59 minutes ago from Camberwell, England

  @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

• 
  S Dyett Gicquel (@LGuard123) reported 60 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Bill (@JAMES_ALLEN_93) reported 3 minutes ago

  @PeteUK7 @virginmedia Virgin are to customer care as Scotland is to the World Cup.

• 
  Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kriegarjack) reported 4 minutes ago

  @JamieGBarry @virginmedia They have the absolute worst customer support these days too. Virgin media was great before they merged with O2. Now they are absolute garbage

• 
  WeHearYou (@WeHearYou2020) reported 4 minutes ago

  @virginmedia @rafthemaster Language barrier was a big problem. Not the advisors fault but trying to explain our issue has left us without a box for two weeks and a remote control sent out that we did not request or need. Any solution @virginmedia

• 
  David (@David52578899) reported 5 minutes ago

  @virginmedia @PeteUK7 That’s an excuse, not a reason. Nobody cares if your records were not fully updated, that’s your problem.

• 
  PerfectMe (@perfectme1122) reported 5 minutes ago

  @virginmedia Called to cancel contract. Given offer of £32 for 2 years. Checked contract to find it rose to £36 in April ‘27 and £40 in April ‘28. Customer service rep insisted it was inflation rise but contract states it’s in addition to. Contract now cancelled after 15+yrs 😕.

• 
  France🇫🇷Spain🇪🇸Switzerland🇨🇭IPTV service (@IptvMge7) reported 9 minutes ago

  @nicky_j1989 @JamieGBarry @virginmedia Yes available iptv subscription service

• 
  Andy Vanstan (@andyvanstan) reported 10 minutes ago

  @virginmedia what’s going on on with my internet please? Been down all morning. Managed to get through to a human at 07:45 was told outage in my area but it was being worked on & would be back in about an hour. It’s still down & can’t get through to anyone for an update

• 
  mike gorman💙 (@MonsterMikeyG) reported 24 minutes ago

  @JamieGBarry @virginmedia I cancelled @virginmedia after 15years last week as my bill hit £200. They offered me a decent package but I said no. Phoned me over 6 times over the next 2 days before I answered only for them to offer me a worse deal than the one I turned down. Madness

• 
  On The Right Side (@antiprotests) reported 26 minutes ago

  @PeteUK7 @virginmedia I’m sorry for your loss, this interaction with @virginmedia just goes to show how “important” the customer journey is to all of the big communications companies. They are just interested in new customers and have little care or empathy with their existing customers.

• 
  phillip stapley (@phillipstapley) reported 29 minutes ago

  @virginmedia response to my problem is terrible.. Please contact me!!