Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, Hammersmith, City of London, London, Croydon, Hackney, Harringay, Paddington, Newham, Southwark, Ilford, Barnet, Camden Town, City of Westminster and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Wi-fi | |
| Hammersmith |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia I waited for a hour and twenty minutes and your guys out the phone down on me and you haven’t even got the courtesy to respond?
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia Your end time has now moved out another 2 hours to 1800. That is the third time you have extended this outage. It sounds to me like you don’t have a grip on the underlying engineering issues here. Now over 36 hrs without a decent service. @Ofcom
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Mark Moriarty
(@MoriartyMark) reported
from
Merton, England
@virginmedia don’t really enjoy my internet going down 5 times a day is there any danger of anyone answering your phones so I can get them to take this **** out?!
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Hi - my wifi still isn’t working. I’ve texted you and now tried to call you to cancel with no answer from either. Can I ask where is the money from your customers being spent?
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@flyinggirlsarah @virginmedia That’s actually a really good idea Sarah, thanks. It’s like Catch 22. They say to call, the phone message refers you to the website, and the website tells you to call. The last time I had customer service as bad as this was @VirginAtlantic ! What’s the connection, I wonder?
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David scilly
(@DScilly) reported
from
Islington, England
@jammdesign @virginmedia Having a very similar issue now. Been on hold for 90min
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BigTaze #BLM✊🏿
(@BigTaze) reported
from
Hackney, England
@Velourpapi It does count lool .. the signal in my area for virgin media is ****!! So got to use that !
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Awful. I ask you again - what exactly are you spending customer fees on?
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia Your service status page says no broadband issues. We have wired connections to the internet but not a single one our devices that were working fine before you started work, can now make wireless connection to our HUB3 WiFi #primary or #guest networks. What have you done ? @Ofcom
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Tyler Smith | 17
(@TELITYceo) reported
from
Bromley, England
Grrrr @vmbusiness have had to be up all night working on a project and broadband went down... SO... - uploading 20gb via hotspot on 1 bar of 4g - heating down (smart home) so frozen too - lights not working 🙃🙃
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' for several days now and getting nowhere. Keeps saying it will refer me to the correct team but that never happens. Going to give your 'Broadband' one more try with a new router if I can never get through to you....
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David scilly
(@DScilly) reported
from
Islington, England
@virginmedia in Islington and have just been booted off a call on an internet issue after being on hold for 90minutes. Only two songs (both awful) as hold music is about the end of my tether. Try picking up the phone. Feel like I’m in the 1940s!
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia someone just answered and then put the phone down on me
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia We have no broadband as of midnight, in London N3. Your status says no issues but rebooting router does not help. Can’t get through to anyone by phone or message and we are very dependent on internet right now. Please help.
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@virginmedia what is going on with your broadband and would help if your phones are answered by someone who can actually help!!!
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' line for several days now and have yet to be referred to the correct 'team'. If I cannot order a new router soon I am just going to give up and book the BT guy. I thought a Virgin was something that was NOT ******!
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia @TweetingKatzo If this is the case - what is our package of support / remuneration etc?
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Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@CllrDaly @CllrSButt @virginmedia I’ve now paid three bills for service I’m not getting!
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia Hi, still with the problem. Broken and distorted image and audio
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Con
(@AntroCon17) reported
@virginmedia my broadband has been down for about 12 hours. The online checker says engineers are working to fix an issue in our area but there have been no updates or timeframes. Can you help pls. Postcode SO533NY. Thanks
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Julian Armstrong
(@Brasfort49) reported
@virginmedia have shut down the internet completely in this part of London. The internet went off in the middle of the Wales v Ireland Match and remains off. Of course, as usual they will blame their customers, but the unreliability is ridiculous for the price @Ofcom DO ZILCH
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Neil McIntosh
(@Neil_McIntosh) reported
@virginmedia how do I get out of your email verification doom loop & incessant demands to change my damn password. WTF is going on with your systems. I now have x10 verify your email address links in my junk folder and cannot get any further than change password. Argh! 😡
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Heather
(@heva619) reported
@virginmedia im trying update the virgin ID to a new email for the account as I no longer have access to it. But its sending the new link to transfer to the old email I cant access. Can you help fix it?
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Rob
(@Robin_W_1) reported
@virginmedia "Our engineers are on the case to fix the issue in your area. Check back later for updates." doesn't help me, I need an estimated time of the fix, how do I get updates on my phone or register for loss of service?
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Gareth Blake
(@TheGaryB_) reported
When AI takes over I hope it’s goes through @virginmedia cos after 20 secs of half arsed work it’ll spend 5 mins buffering. @richardbranson fix my WiFi
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Jean Coleman
(@JeanCol1999) reported
@virginmedia any idea when the broadband/phone/tv will be back on in SO53 3 area? As been down since 10.30 last night… Big red flashing light on the router…….
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Nigel Twigg
(@q2uantum) reported
@virginmedia your status checker says no issues in the S65 3DL area, but elderly father with dementia has no phone or internet. Called support who says there is an issue in the area and to check the status checker... Is there an issue or not?
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Carole Anne Hamill
(@Khasakstan) reported
@virginmedia I spend almost two hours on the phone last week to get help with my broadband and the billing isn’t right now. I am disabled and find it strange that a company of your size does not have a designated team for this. I can’t do another two hours of this
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Ben Johnson
(@BenJohn45874515) reported
@virginmedia why is the sound so terrible tonight? I've been trying to watch Father Brown on U&Drama but it sounds like I'm watching underwater. If I switch over to Freely or Freeview then the sound is fine.