Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Southwark, Newham, Islington, City of London, City of Westminster, Poplar, Barking, Waltham Forest, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Hackney	Internet	2 hours ago
Hackney	Wi-fi	5 hours ago
Southwark	Internet	10 hours ago
Newham	Internet	12 hours ago
Hackney	Internet	15 hours ago
Hackney	Internet	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  marksonofjohn (@marksonofjohn) reported 8 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Jane Common (@JaneCommon) reported 10 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Sam Batty (@sam_batty) reported 15 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Zahida (@zkhussain) reported 15 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 16 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Derrick Brown (@DerrickSWB) reported 17 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 18 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 28 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Helen Reihill (@BBLn15) reported 30 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Jane Common (@JaneCommon) reported 33 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Kay Bak (@kaybaka) reported 34 minutes ago from Camberwell, England

  @virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!

• 
  Derrick Brown (@DerrickSWB) reported 36 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Vignesh (@mistervickster) reported 37 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  SallyH (@sallyhhk) reported 38 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 40 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Millwall halfwayline (@millwalljdb) reported 46 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  travelling Adam (@TravellingAdam) reported 47 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Kay Bak (@kaybaka) reported 52 minutes ago from Camberwell, England

  @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 57 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  SA Punk (@michaelsamuels4) reported 59 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@Dave_Syracuse) reported 5 minutes ago

  @virginmedia wifi down again. Sort it out please.

• 
  Andrew Jarman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈77th(London)Bde (@E7Drew) reported 7 minutes ago

  @virginmedia I'm a VirginMedia customer with a subscription to the Sky Movies & Sports package. I was using the On Demand option to watch the Downton Abbey The Grand Finale movie. It was then I discovered that the subtitles are not synchronised with the soundtrack.

• 
  Bhavin Shah (@bhavinnagda) reported 7 minutes ago

  @virginmedia on 150 and 50 mins plus. You say its better to go on vm chat but that is not working. Are you guys working on saturday or saying we can contact virgin between 8am - 8pm was just a lie

• 
  Andy Devine (@AndyDevineCOYS) reported 8 minutes ago

  Team on the 17th March and have had no response. We are desperate now please @virginmedia get somebody who can help fix this urgently

• 
  Dave Flower (@flower15218) reported 10 minutes ago

  @virginmedia Alley behind the red car in the picture. Cabinet is down there on the left hand side.

• 
  Jamie Daltry (@JamieDaltry) reported 15 minutes ago

  @O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.

• 
  Brenda Malloy 🇮🇪🇵🇸🎶🎶🎶 (@dubliner24) reported 16 minutes ago

  @VirginMediaIE @virginmedia your new 'work' is substandard, a coiled electrical line blowing around over my house striking other lines making abominable noise putting electric circuits out, not to mention the obscene euros u charge for not providing service. Cancel my account.

• 
  globalfireforum (@globalfireforum) reported 17 minutes ago

  @obbsie @virginmedia Very strange - must be something behind such an outage? Not seen anything of significance yet

• 
  Malcolm Hall (@malhal) reported 18 minutes ago

  @bazzaclem @virginmedia If you use their whatsapp chat bot and choose cancel it’ll offer a new customer contract pricing probably a bit lower than £26.99 but contacts are now 2 years (They say to save you having to use the chat bot every year but I don’t find it that much of a hassle!)

• 
  Dave Hutchinson (@DaveDaveapollo) reported 18 minutes ago

  @stered75 @virginmedia Turn off at the switch on the back of the box; then on the front of the box hold down both the power button and the minus button at the same time. Then turn on the box again whilst keeping hold of those buttons for a further 30 seconds