Virgin Media outages and service status in Poplar, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Poplar, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 30, 9:32 PM GMT+1.
- Internet (74%)
- Wi-fi (11%)
- Total Blackout (6%)
- TV (5%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Poplar come from postal codes E14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poplar, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Newham, Waltham Forest, Southwark, Islington, City of Westminster, City of London, Poplar, and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 1 hour ago |
|
Hackney
|
TV | 3 hours ago |
|
Newham
|
Internet | 5 hours ago |
|
Waltham Forest
|
Internet | 6 hours ago |
|
Hackney
|
Internet | 7 hours ago |
|
Southwark
|
Internet | 23 hours ago |
Nearby cities with recent reports
30 recent signals
15 recent signals
4 recent signals
4 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
-
lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England@virginmedia is there an issue with broadband. Been down all morning
-
dmxcrew (@dmxcrew) reported from Islington, England@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
-
Drewery **** (@drewerydyke) reported from Hackney, England@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
-
Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia Please as I have been paying for service
-
A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
-
Swami (@swami102) reported from City of London, England@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
-
Germán López-Campos (@Sherm4nLC) reported from Camberwell, England@virginmedia It seems there are some issues in SE22, could you confirm?
-
Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
-
marksonofjohn (@marksonofjohn) reported from Camberwell, England@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
-
kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again
-
Zahida (@zkhussain) reported from City of London, England@virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.
-
Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
-
Michael James Weaver (@Weaverfooty14) reported from Blackheath, England@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
-
VM (@BowTieMendoza) reported from Camberwell, England@virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice
-
Lloyd Child (@islingtonlloyd) reported from City of London, England@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
-
Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
-
Marco (@marco_dirosa) reported from Islington, England@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
-
kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia Will this issue be resolved today
-
CJ (@ZJM_331) reported from Islington, England@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
-
antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia So maybe I have also a problem with my phone line! ******* now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Shar 🏴 (@sharlewis58) reported@SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills
-
Davie G 🇬🇧 (@fredbeare) reported@virginmedia why is your customer service sooo bad spent 5 hours today on various chats/calls each time you transferred me had to start all over again. Why dont your teams speak to each other. In the end i cancelled joining you. Your lack of service told me all i needed to know
-
Robert de Bruin (@RdeB1973) reported@virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.
-
Råêl (@Rael571) reported@SisterWalburga I can see it from the biog. link - but I’m an EE customer rather than Sky or Virgin Media, so maybe it doesn’t count for the purpose of the question…
-
Sophia (@tayyab57488257) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
-
Paul Toner (@paul_k_toner) reported@virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?
-
Ben (@BendyBen999) reported@virginmedia @Ash_GW The most useless customer services ever. Just a bot reply
-
Ryan Sheppard (@Sheppo1874) reported@alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!
-
G99 (@G99____) reported@BingoBertie @RichardLXXII @virginmedia Worst advice ever!! This is not un agreed discounts will have ended
-
James Prosser (@buzzkilljames) reported@virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?