Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/19/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Ilford, Croydon, Romford, Bexleyheath, Islington, Hackney, Sutton, Harringay, Southwark, Paddington, Poplar and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomCity of Westminster Internet
United KingdomIlford Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • moira_adams moira adams (@moira_adams) reported from Sutton at Hone, England

    @virginmedia #virginmedia after 24 hrs TV & broadband outage in SM3, the 4pm fix time better be accurate or I’m going to have raging kids to deal with

  • chrisscoff Chris Scoffield (@chrisscoff) reported from Merton, England

    @Caryl_G2 @virginmedia Status page has the fix eta now at Midnight tonight - it was 13:55 a short time ago. Very unhappy.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @Chelsea1504 @virginmedia Apparently Sky have had an outage also. However the customer service is appalling @virginmedia

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @unsliced @virginmedia One strand of fibre cable can transfer a lot of data. When they talk about a cable it’s going to have multiple strands so it can carry even more. It sucks that it’s down, but repairing fibre is not trivial.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia was it my tweet that made you update your webpage. No Wi-fi until 9am on Sat 21st now. Over 2 days outage better get your wallets open.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from Islington, England

    @virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @virginmedia I just want a service which you promise

  • SarahWaygood Sarah Waygood (@SarahWaygood) reported from Sutton at Hone, England

    @virginmedia if our services aren’t back in action by 4pm as promised I will be holding you responsible for any actions that arise as a result of watching bad kids DVDs back to back.

  • stephnimmo Was this in the plan 🦋 (@stephnimmo) reported from Merton, England

    OK #virginmedia no internet for 24 hours, I’m freelance, I rely on your service for my livelihood, please honour your promise to be up and running by 4pm...

  • chrisTstraker Chris Straker (@chrisTstraker) reported from Wandsworth, England

    @virginmedia Tried that half a dozen time since yesterday afternoon but it never loads all channels. Running out of recorded programmes to watch now and broadband is needed ASAP

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia Put something online or phone message when we call also despite being out since yesterday morning only been able to register issue this morning. Not great service really so likely to cancel my contract in new year despite over 15 years as a customer just too much poor service

  • Juliefleur24 Joobs (@Juliefleur24) reported from Sutton at Hone, England

    Fed up that yet again @virginmedia have outages in my area, shown as not working until tomorrow pm ! I’m trying to study but have internet, again

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @virginmedia Sorry is just not enough as a big name and charge us a supreme service but not provide us a pathetic service. How much I lost in last 3 months and specially in festival time. Which is higher time of my business.

  • Jon_Vanstone Jon Vanstone (@Jon_Vanstone) reported from Lambeth, England

    Thanks to @VirginMedia for no services for 2 days ... the old adage of never put your eggs in one basket #virginmediadown

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @unsliced @virginmedia This does utterly suck though, I’m a business customer and rely on the internet during working hours, I have no internet, no link to the office etc. Funnily enough I just lent my redundancy 4G router to my daughter and then this happens!

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Paddington, England

    @DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia

  • mpatric Michael Patricios (@mpatric) reported from Merton, England

    @virginmedia no internet or TV since 9:30am, try phoning 150 get “sorry all lines are busy, please phone later”. Shocking customer service

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @unsliced @virginmedia Sure, but no internet provider has a completely dual redundant system, if they did we’d never see any outages. You can mitigate certain issues with redundancy, but “cut the cord” in the wrong place and you’ll have an issue.

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @DBUk11 @virginmedia They are not paying anything on compensation. I am waiting for tomorrow if tomorrow not sorted out my broadband I will cancel Mr contract.

  • CharlotteMossUK Charlotte Tansey (@CharlotteMossUK) reported from Camden Town, England

    @virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • craigbroon1988 Craig Brown (@craigbroon1988) reported

    @HartlepoolLoyal @virginmedia Just cancel your DD at the bank. Email them with the call logs and that you tried to cancel but they hung up and tell them you’ve cancelled the DD.

  • eddvedd83 Karen Patriot (@eddvedd83) reported

    @budlight WTF is wrong with you companies? Being #woke is stupid. I know people removing all Bud products from their bars. We're not he,they,ifs,ands or buts WE ARE MEN OR WOMEN PERIOD #virginmedia #Ukraine idiots companies should focus on what they sell not what you push

  • debstergr Debs (@debstergr) reported

    @virginmedia about 4 weeks ago, but after getting same ‘trouble shooting’ information yet again & not being able to actually speak to someone or get anyone to come out, I’ve given up. Unless I can get updated equipment & problem resolved I’m off at contract end . Just go round in circles

  • Bloor_08 Matt Bloor (@Bloor_08) reported

    @gembo_woo @virginmedia If it’s down it’s down but it’s the fact they are lying to me saying it’s fine when clearly it’s not

  • FishingYork Fishing Adventures (@FishingYork) reported

    @virginmedia For some? It seems the whole country is down, you bunch of bellends

  • bdwohso Bad Decisions and Wrong Opinions (@bdwohso) reported

    The state of @virginmedia customer service. Call up to cancel, go through 19 options, get told they'll send me a text. Go through the same set of options in the text, get told they'll send me a whatsapp. Same options again and it now tells me to hold on for an indefinite time!

  • HartlepoolLoyal KB (@HartlepoolLoyal) reported

    Shambles from @virginmedia customer service. Rang up twice to cancel and they keep hanging up. Can I do it online?

  • Shiique matt (@Shiique) reported

    @virginmedia i will try if it reverts to the connection it was at earlier - it seems to be ok for now but it has been going from good to bad all day

  • Destroyerofpiz2 PizzaandMetalguy (@Destroyerofpiz2) reported

    @virginmedia WHAT DONT YOU UNDERSTAND? First of yes I have second of all, this isn’t a me problem this is entirely the company’s problem.

  • CaseyShannonX Casey Shannon March (@CaseyShannonX) reported

    @virginmedia once again the Internet down 🙄