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Virgin Media outages and service status in Poplar, England

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Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Poplar, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 15, 3:56 PM GMT+1.
  • 68% Internet (68%)
  • 17% Wi-fi (17%)
  • 8% Total Blackout (8%)
  • 4% TV (4%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Newham, Hackney, Southwark, Waltham Forest, Islington, City of London, Poplar, and City of Westminster.

CityProblem TypeReport Time
Newham Internet 11 hours ago
Newham Total Blackout 11 hours ago
Hackney Internet 11 hours ago
Newham E-mail 17 hours ago
Hackney Internet 20 hours ago
Hackney Internet 1 day ago

Nearby cities with recent reports

Hackney

23 recent signals

11 hours ago
Southwark

10 recent signals

1 day ago
Newham

7 recent signals

11 hours ago
City of London

3 recent signals

3 days ago
Waltham Forest

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • thomas_maurice
    spite driven development (@thomas_maurice) reported from Islington, England

    Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

  • Khaled_Miah1
    Khaled Miah (@Khaled_Miah1) reported from Poplar, England

    @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

  • declan1968
    Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

  • Nigelellway
    Nigel Ellway (@Nigelellway) reported from Camberwell, England

    @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

  • appariciojunior
    AJ (@appariciojunior) reported from East Ham, England

    Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

  • AnnieCaird
    Annie Caird 🌻 (@AnnieCaird) reported from Islington, England

    @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

  • Jatkins__
    Josh (@Jatkins__) reported from Camberwell, England

    @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia Please as I have been paying for service

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

  • sharlewis58
    Shar 💙 #IStandWithUkraine (@sharlewis58) reported from Hackney, England

    @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

  • tripodmatt
    Matrim Red Hand (@tripodmatt) reported from Islington, England

    @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

  • A_D62
    antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • emma_tr4_rhinos
    emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    @_hayleighhxo @virginmedia It's stupid ruined it last night cudnt watch cas vs hull let's see wt next games like thank god St's wakeys not on the red button hate to think what other two games are gonna be like useless

  • Laitty
    Graeson Laitt (@Laitty) reported

    @virginmedia He relies on his television to watch Sky Sports. That is the service he pays for, and at the moment that service has failed him. Please can you confirm what the actual fault is and when you expect Sky Sports through Virgin TV to be working again?

  • jrstocks89
    Jess Stocks (@jrstocks89) reported

    @virginmedia @StevenDent35621 Was going to say. You are already aware and it’s a 2 week fix

  • ashh115
    Ashley Hollinworth (@ashh115) reported

    @virginmedia @86treid Is this still an issue? Not been able to watch Sky Sports + on my Virgin box for a week.

  • warleybaggie
    Jonathan Miles (@warleybaggie) reported

    @Lbriggs88 @virginmedia I had to watch small screen on my laptop. Prioritise this and get it sorted ASAP @virginmedia Really poor for the start of a season.

  • DMGoodman1989
    D.G (@DMGoodman1989) reported

    @virginmedia Ok so no sky sports+ available to watch on my Virgin TV. I’ve tried to log into the sky sports app however my Virgin02 ID is not recognised and will not allow me to me to sign in!! Shambles the game kicks off in 4mins!!

  • Keiran_Mark
    Keiran Griffiths (@Keiran_Mark) reported

    @SamReesO @StephenP311275 @virginmedia Sky Stream (and glass) is on-demand service, so if you miss something, you can search for it and watch it, so no need to record it.

  • Dazlerhotspur
    DazMcT (@Dazlerhotspur) reported

    @virginmedia It mentions red button service loss not complete service loss

  • jlj060453
    john johnson - RESTORE CAPITAL PUNISHMENT (@jlj060453) reported

    Can you believe it, Virgin Media red button not working on the first day of the football league season! Must do better

  • GothGuyGamer
    Gothguy (@GothGuyGamer) reported

    @saltyy_savage @virginmedia i love virgin, but unfortunately when they go wrong, their customer service sucks ***