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Virgin Media outages and service status in Poplar, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Poplar, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 2, 4:10 AM GMT+1.
  • 54% Internet (54%)
  • 19% Wi-fi (19%)
  • 13% TV (13%)
  • 7% Total Blackout (7%)
  • 6% E-mail (6%)
  • 2% Phone (2%)

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Waltham Forest, City of London, Hackney, Poplar, Southwark, Newham, Barking, and Islington.

CityProblem TypeReport Time
City of Westminster Internet 20 minutes ago
Waltham Forest Wi-fi 6 hours ago
City of London E-mail 12 hours ago
Hackney Wi-fi 1 day ago
Hackney Wi-fi 2 days ago
Poplar Internet 2 days ago

Nearby cities with recent reports

Hackney

72 recent signals

1 day ago
City of Westminster

8 recent signals

20 minutes ago
Newham

6 recent signals

3 days ago
Waltham Forest

5 recent signals

6 hours ago
Southwark

5 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from City of London, England

    (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia Please as I have been paying for service

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

  • chloehester
    Chloe (@chloehester) reported from Islington, England

    @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

  • Ivan_D_Crypto
    Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England

    @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @Marcroy_Smith @virginmedia Same here and customer service not available either

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

  • HazanJJ
    JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

  • ZJM_331
    CJ (@ZJM_331) reported from Islington, England

    @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

  • marksonofjohn
    marksonofjohn (@marksonofjohn) reported from Camberwell, England

    @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

  • mihaialaci
    Mitzy (@mihaialaci) reported from Poplar, England

    @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iamBazSR3rs
    Golfer,Car Enthusiast/Dealer,Dog Lover#THG #AMC (@iamBazSR3rs) reported

    @virginmedia Constantly up and down,TV picture comes and goes and internet often stops out! It’s ok today but more bad days than good

  • IsitAdy
    Ady Carter (@IsitAdy) reported

    @virginmedia It finally came back online during the #europeancup penalty shootout. Missed most of the final. But it’s not the first time we’ve had problems in this area. Very frustrating

  • Gbarch1
    megb (@Gbarch1) reported

    @virginmedia Our service has been down since 10pm Thursday 28th. Latest updates keep pushing reconnection forward to latest info: 1st June 12pm. What on earth are you doing? Clearly not working on Friday-Sunday. Replies have dried up and your Whatsapp is disabled. We pay £123 pm

  • CryptoPoli
    Poli 🤌 (@CryptoPoli) reported

    @richardbranson your company has THE WORST customer service ever! Total loss of internet for nearly 1 month, multiple missed engineer appointments, incorrect information, multiple escalations and I still have no idea when it'll be resolved! @virginmedia Absolutely the worst!!

  • burchett84
    Jim_Bo (@burchett84) reported

    @virginmedia Hi, can someone please help regarding a bill please

  • _Alfista
    ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported

    @jen_moxon Their Customer Service, the word ‘service’ doing a lot heavy lifting here, is the worse. They randomly cancelled my DD without notice then bill me for late payment… @virginmedia Nice broadband, sh*t service, will go back to BT at renewal time.

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia customer service is an absolute shambles. Had an appointment with an engineer for this morning due to issues in HD4 and because the wider issue has been resolved, you cancelled my appointment and didn’t even tell me. I had a separate issue to the outage. Shocking

  • firth_graham
    Graham FIrth 🇬🇧💙💛🤍🐕 (@firth_graham) reported

    Thanks @virginmedia for cancelling installation due today with less than 24 hours notice. Great you think it’s acceptable to now leave me for 2 weeks with no working from home or security cameras. Customer services can’t be bothered to call back, guess I’m leaving before joining

  • DBPV80
    DAVID BUNTING (@DBPV80) reported

    @EdwardJDavey I watch it free on Virgin Media who are allowing free access to finals. Last final. But there are bigger issues in the country! You are just a poodle for the PM!

  • Vonk9
    Veronica Dodd (@Vonk9) reported

    @virginmedia I am having problems activating my HBO Max app