Virgin Media Outage Report in Poplar, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Poplar, Southwark, Ilford, Hammersmith, City of London, Barnet, Camden Town, City of Westminster, Newham, Enfield Town, Bromley, Waltham Forest and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Paulo
(@PauloDisco) reported
from
Stratford, England
@virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again
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istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia Less than two weeks since my last connectivity issue & it’s happening again! £40+ per month for an intermittent service. Hello Talk Talk / Sky Broadband / BT Internet...you may be acquiring a new customer.
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Andre Gosine
(@AndreGosine) reported
from
Croydon, England
@virginmedia internet is a load of crap can’t even use WiFi in my house😭
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.
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Jason Costellow
(@jasoncostellow) reported
from
Lambeth, England
@virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.
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Neil Clark
(@NeilClark1912) reported
from
Eltham, England
@virginmedia down again what a surprise 🙄 no wi fi again!
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Catherine Cooke
(@Catherine1090) reported
from
Walthamstow, England
@virginmedia Passive aggressive sarcastic responses using my name are creepy and unhelpful. If you would like to help me please follow me so I can Dm you my account details.
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Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia Unfortunately there is no solution and I’ll have to wait until the new SIM card arrives. Until then I cannot use what i pay for
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camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company
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Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia your customer service needs work! Been around the block for 2 days trying to get my number working, thought there was a solution, turns out it was a false promise and back to square 1. All because someone on your team decided to activate a SIM that I didn’t even have
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Malcolm Peacock
(@MalcolmPeacock3) reported
from
Hackney, England
Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #broadband Virgin Media customer service are useless. They say they can’t do anything today as have system problems call back maybe tomorrow. Waste of money having Virgin Media broadband
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@itsjoerack @virginmedia Odd! I'm in Streatham. Not that close. Can't be local exchange if same issue.
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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もずきな
(@mozukina_gaming) reported
@virginmedia Hello. We received a letter from you saying that Wi-Fi is not available in our area from 8am to 5pm today. But from 8am to now the Wi-Fi is still not working. What should I do? I am in trouble.
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Angela Coles 🏴🇪🇺
(@AngelaC40673026) reported
@virginmedia Sadly it has not! I suspect my account has not been set up properly or not activated. Status 8 showed along with other V210. Losing the Will to live!! No solution after 8 days! Help!
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Mark Connelly 🏴
(@markgoeswild) reported
@virginmedia Is there no email address? Imagine in this day and age having to write an actual letter to cancel an internet account. @ofgem
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liam ward60
(@liam_ward60) reported
@PaulByrne_1 @VirginMediaNews @5 Sure only 4 students returning to school the awful virgin media ireland would be starved of quality irish news today
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A1SmileyWiley
(@A1SmileyWiley) reported
@virginmedia I want a webchat setup for tomorrow at 10.30am with Lee again please, as the problem is not sorted.
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Molly 💙
(@sweepynolan) reported
@virginmedia are there issues with your tv in Cheshire area our bbc1 HD is down again?
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M.Arafa
(@Tweeet_up) reported
@virginmedia I have a got a sim card bill, which I have no idea about and didn't have any mobile number from virgin media, I have only home broadband, so I need to cancel the SIM card plan and get my money back!
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Shirley
(@ShirleyAFMT) reported
@virginmedia (4) I again clarified I don't live with my mum and basically what I am being told is you can't help sort the issue unless ahe gets someone to go to her house. As I said to the lady on the phone - this is wholly unacceptable!
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John Last
(@JohnLastActor) reported
@virginmedia No. All I want to know is this. I’ve upgraded my tv, net, phone and mobile contract with Virgin. The new sim to switch my Virgin mobile service to o2 arrived this morning. I want to retain number. Do I just put SIM inside and wait for it to be automatically ported over?
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Shirley
(@ShirleyAFMT) reported
@virginmedia (3) the response - someone will have to do it for her! I again explained my mum lives alone, I'm not with her and there must be some help you can give to vulnerable people in cases such as this. The response - you'll have to go to do it for her.....