Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Dagenham, London, Hammersmith, Hackney, City of London, Newham, Sutton, Croydon, Beckenham, Islington, Paddington, Poplar, Camden Town, Southwark and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's
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Melanie Nebuchadnezzar-ne$$ Gothic Princess
(@MeLadyFreshness) reported
from
Islington, England
Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!
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Rosella Degori
(@RosellaDegori) reported
from
Tottenham, England
@virginmedia Hi, according to the link there's no known issue, but the thing is the issue is here and the wifi is still down. No matter how many times I'm resetting the router.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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David James
(@Justme_uk) reported
from
Islington, England
@OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that
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Hari Patel
(@harispurs82) reported
from
Hackney, England
Thank virgin media just received the email. I trust you can sort out the issue without any further problems
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P͟G͟ t͟w͟e͟e͟t͟s͟
(@PaulGrayburn) reported
from
Romford, England
@itsnoel @RantAbulus @virginmedia @Virgin_Victoria Yeah I’m happy with this one. The Hub I had previously was dog shit. Normally get a bit quicker then what Speed Test got tonight, can hit 390Mbps from time to time.
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed
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Tim Atkins
(@TimAtkinsPhoto) reported
from
Hackney, England
@virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(
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Gemzar
(@Gemzar) reported
from
Tottenham, England
@virginmedia @mrhcarlin Can confirm down in N15.
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Mariana Graca
(@M_LCGraca) reported
from
Hackney, England
@virginmedia @EstherdeJ @virginmedia also been down in Hackney East London
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Kevin B
(@GT_B4_Kevin) reported
from
Romford, England
@virginmedia I had an email Monday saying i was due a refund but there was a problem with my information and to click on the link ! Of course i deleted the email as it was obviously not from Virgin media , they got my regon code rong as well as not using my name on the email !
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m disappointed to say the least. I’ve requested for my service to be cancelled instead you sign me up for a new package and add an extra £10 to my bill.i no longer want your service..!
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.
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orion
(@OrionHombre) reported
from
Tottenham, England
@CaitMurray9 @virginmedia Looks like a DNS issue, changed DNS and now working
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Boucherie Sanzot
(@manurequejo500) reported
from
Islington, England
@virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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orion
(@OrionHombre) reported
from
Tottenham, England
@lucyhunt3 @virginmedia DNS issue, fixed when i changed my DNS, google it 😊
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@JayRobDJ) reported
@virginmedia any chance of customer service no tv or internet
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Biobooster77
(@biobooster77) reported
@virginmedia hey guys I'm a customer for the past 8+ years, if I was to come to you guys for mobile phone (3 to be exact) moving from another provider what the discount per phone be? Or do I actually get any discount? (@Nylock18)
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david lawson
(@davidla37077753) reported
@virginmedia All services been down for over 3 hrs trying to work from home this service is getting worse on a daily basis.
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Jason Bassett
(@corrilan) reported
@virginmedia @onearmedjohn I never, ever use wifi if the device has an Ethernet cable socket. Too many lost hours and spinning circles over the years.
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🦋 ClaireBear 🦋
(@RiskyByName) reported
@virginmedia No. Because why should I be charged 2 stay on hold? I’ve tried that before & got nowhere. I’d like 2 know where BM have the audacity 2 charge me for kit I’ve never received and abandon me to contact your **** service that you can never get through to? And no one speaks English!!
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Lolo McIntyre
(@laurajjmcintyre) reported
@virginmedia Not having a mobile signal for 2 months, been told my services need to be migrated to another network, could happen the end of May but no one is really sure, & you won’t release me from my contract early.
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Richard Meadowcroft
(@Postmanlondon) reported
@virginmedia i need to talk to somebody I have repeatedly asked for a extender for poor wifi in a room that is impossible as nobody ever answers the phone and i have security issues that i need sorting
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🦋 ClaireBear 🦋
(@RiskyByName) reported
@virginmedia How would you access my account via Twitter when you have not asked me for any of my details in order to establish who I am? Says it all really. Again, routing me onto the phone where you sit on hold forever only for someone who doesn’t speak English to hang up on you. No thanks.
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haseeb
(@haseeb2609) reported
@virginmedia disappointed with your service and leaving after 5 years as there is no appreciation for customer loyalty. Top it all of my nephew who has joined 3 years ago on my recommendation is got the same deal for £26/mth which I am being offered at £37/mth.
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Jason Bassett
(@corrilan) reported
@virginmedia @onearmedjohn Hi John, I feel your pain! I understand a cable connection may be inconvenient, but it is well worth getting a long Ethernet cable to keep on hand for testing as you will then be sure it is, or is not a wifi issue. Perhaps Virgin could get their engineer to run a cable?