Virgin Media Outage Report in Poplar, Greater London, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Westminster Abbey, Croydon, Camden Town, Hackney, London, Islington, Paddington, Southwark, Waltham Forest, Hampstead, Enfield Town, Newham, Dagenham, City of London, and Ilford.

City	Problem Type	Report Time
Westminster Abbey	Wi-fi	17 minutes ago
Croydon	Internet	25 minutes ago
Westminster Abbey	Internet	31 minutes ago
Camden Town	Internet	17 hours ago
Hackney	Internet	17 hours ago
Hackney	Internet	18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Clare Nightingale (@MrsCNightingale) reported 9 minutes ago from Bromley, England

  @virginmedia my hub 3 is not showing up for WiFi and I can’t get any help from you?? Only been with you for 2 months.

• 
  Mark Phillips (@Mark_Phillips66) reported 17 minutes ago from Camden Town, England

  @virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.

• 
  Ian Williamson (@StMirrenDaft) reported 18 minutes ago from Tottenham, England

  @virginmedia what's going on in N4? Internet is down constantly

• 
  Leebee1980🇳🇿🇦🇺🇬🇧 (@wishforsnow1980) reported 23 minutes ago from Bromley, England

  @virginmedia What is going on?? My wifi has been down for an hour and I’ve missed 2 meetings! It’s PS5 launch day tomorrow, I NEED WIFI!!

• 
  Chris 🇬🇧🇪🇺🏳️‍🌈 (@strutcakes) reported 30 minutes ago from Lambeth, England

  Translation: “If we want more money off you we’ll bend over backwards. If you try to leave us, we’ll make it as difficult for you as possible.” I’m now even more determined to terminate my contract. @virginmedia

• 
  Alex Taylor (@ART_67) reported 32 minutes ago from Wandsworth, England

  Ordered broadband from @virginmedia on 02/11, earliest installation was 20/11 (tomorrow). 7.45pm tonight I receive text with no explanation rescheduling installation to February! Customer service line is closed. We need broadband for work, this is appalling service.

• 
  James Aubrey (@JimboUK71) reported 32 minutes ago from Sutton at Hone, England

  @virginmedia I’m feeling so frustrated and fed up! I’ve had issues since Wed, when everything went down for 24 hours, now no wireless gadget will work correctly, very weak signal. Spend over an hour waiting fir CS to answer, he told me only option, PIN reset and put phone down!😡

• 
  Claire Vale (@claire_vale) reported 32 minutes ago from Enfield Lock, England

  @virginmedia I’ve run the test and it says there is no issue?

• 
  jackie wilkin (@jaykayred) reported 34 minutes ago from Merton, England

  @virginmedia been on hold for 2 hrs 15 mins trying to book engineer to fix tv service & just been cut off😡😡. same prob that was allegedly fixed by engineer on 29 Sept (obviously wasn’t as still happening). Tried going online but no help!!

• 
  Chris 🇬🇧🇪🇺🏳️‍🌈 (@strutcakes) reported 36 minutes ago from Lambeth, England

  .@virginmedia amazing that when I want to talk to someone about moving house or changing my existing package, your team are more than willing to chat to me. When I get transferred to the team to disconnect my services and cancel my contract I get hung up on after 25 mins on hold.

• 
  Mark Phillips (@Mark_Phillips66) reported 37 minutes ago from Camden Town, England

  Great. @virginmedia ‘Improving service in my area’ by cutting broadband signal without notice. Makes working from home near impossible. Awful company.

• 
  Mark Cairns (@CameraCairns) reported 38 minutes ago from Islington, England

  @virginmedia Day 4 on the SMS 'help' line. Endless endless repeats of 'lets get you through to the right team'. PLEASE GOD JUST SEND ME ANOTHER ROUTERRRRRR!!!!

• 
  David Moynihan (@DavidcMoynihan) reported 39 minutes ago from Hackney, England

  @virginmedia This is not about individual accounts but a whole neighbourhood looking for an adequate response from you on this issue. We don’t think it’s reasonable to have to wait 6 more days for an engineer to fix when everyone is in lockdown/working from home. Can your response be quicker?

• 
  Emma Jude Harris (@HeyEmJude) reported 41 minutes ago from Tottenham, England

  @virginmedia It’s now saying November 19th for one of two issues and 18th for something to do with tv. Considering I haven’t had WiFi since last Wednesday this is outrageous.

• 
  Brigitte RicouBellan (@globalbribri) reported 41 minutes ago from Paddington, England

  Virgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

• 
  Stephen giles (@stephengiles14) reported 42 minutes ago from Dartford, England

  @virginmedia my service is intermittent and cannot connect to the hub, just not great I have tried to call you but no one is working on the call centre!

• 
  Samantha van Leeuwen (@SamanthaLeeuwen) reported 44 minutes ago from Bromley, England

  @virginmedia Outdone yourselves today. 8 months of issues and today the booked engineer chooses not to come as doesn’t think he can help. No comms, all day waiting, now 2 hours waiting for callcentre. #disgusted #virginnotcare #moneyfornothing

• 
  Aaron Parr (@GreenParr) reported 45 minutes ago from Hackney, England

  @virginmedia It’s been every week since March but never for over 24 hours at a time. I’ve booked and cancelled engineers multiple times because I can’t risk losing my hub for repair

• 
  Kevin Panther (@Kevin_Panther) reported 52 minutes ago from Swanley, England

  Genuinely think I’ve got the worst WIFI in the country. @virginmedia #Pathetic

• 
  helena (@hdl_dl) reported 56 minutes ago from Kensington, England

  @virginmedia Hi, I need assistance and I have not been able to contact the service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise (@No1_Dutchess) reported 1 minute ago

  @virginmedia whats going on with sky sports box office- the pictuee for the boxing for Joshua fight is awful - keeps pixalatinf - what a waste of £26. Will this be fixed for the main fight or how do I get a refund

• 
  Daniel Pacey (@PaceyRLC) reported 5 minutes ago

  @virginmedia how do I get a refund for the £25 I paid for this boxing? Pixelated and keeps freezing. Surely under ofcom regulations your not providing the service I'm paying for???

• 
  Andy Golds (@andyg81) reported 7 minutes ago

  @virginmedia utter shocking Ppv service for Joshua fight how do we get full refunds it’s not watchable !

• 
  Lawrence Gough (@LawrenceGough4) reported 8 minutes ago

  @virginmedia please sort out the sky box office issues. £26!! Or give me my money back. Ridiculous

• 
  “) O’CR “) (@PeiLyla90) reported 8 minutes ago

  @virginmedia £26 and can barely see the fights!!!! The picture quality is so poor!! Every other channel on my box is working fine. This is a joke for something costing so much money 🥺🥺🥺

• 
  CMB77 (@ChriMBow) reported 8 minutes ago

  In a tier 3 lockdown with no pubs open is NOT a good time for @virginmedia to charge £26 to **** up the streaming of a British boxer fighting on home turf!!!!!!!!!!! Sort it out Branson 😡😡😡 #JoshuaPulev

• 
  Durantus (@DuranClayton) reported 8 minutes ago

  @virginmedia just spent £25 on Sky Box Office and its pixelating like mad. Why is there always issue with Virgin?

• 
  Mark Dodd (@Little_dread) reported 13 minutes ago

  @virginmedia this is terrible!! Sort it out, not worth £25 at all #JoshuaPulev

• 
  Johnny Daly (@jayolad) reported 14 minutes ago

  @jackjddaniels @virginmedia Got the same. Fix time is minutes after the fight will be over! At least this is grounds for a refund if nothing else

• 
  nick brown (@nick_d_brownie) reported 16 minutes ago

  @virginmedia Is everyone having the same issues with the picture quality on the Joshua PPV event ? Ours keeps freezing and digitising. At £26 it’s not good enough.