Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Newham, City of Westminster, Southwark, City of London, Poplar, Waltham Forest, and Islington.

City	Problem Type	Report Time
Hackney	Internet	10 hours ago
Hackney	Internet	14 hours ago
Newham	Internet	16 hours ago
City of Westminster	Internet	18 hours ago
Hackney	Internet	19 hours ago
Southwark	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 18 seconds ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Lloyd Child (@islingtonlloyd) reported 21 seconds ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Khaled Miah (@Khaled_Miah1) reported 1 minute ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Helen Reihill (@BBLn15) reported 2 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  VM (@BowTieMendoza) reported 9 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Befitat50 (@befitat50) reported 9 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Helen Reihill (@BBLn15) reported 12 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  #AshTag (@Ashley_Rhysss) reported 15 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Matrim Red Hand (@tripodmatt) reported 22 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Josh (@Jatkins__) reported 29 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  Charles Howarth (@HowarthCharles) reported 33 minutes ago from Hackney, England

  @jonwensley @virginmedia Just wait until you try to cancel!

• 
  Kay Bak (@kaybaka) reported 34 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  kevin richardson (@kevinri00714924) reported 38 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  Drewery **** (@drewerydyke) reported 41 minutes ago from Hackney, England

  @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 42 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  William (@willbassoumba) reported 47 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Mabs Ahmed (@Mabs79) reported 50 minutes ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

• 
  Helen Reihill (@BBLn15) reported 54 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Helen Pinkers (@Barchetta66) reported 56 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Befitat50 (@befitat50) reported 60 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenny Do Nascimento (@jdonascimento) reported 19 minutes ago

  I moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England

• 
  Tom J Jarvis (@TomJJarvis) reported 20 minutes ago

  @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 21 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Steve (@Northvein) reported 21 minutes ago

  @virginmedia hi … looks like you have an outage in LS25 (Garforth, Leeds) :(

• 
  Sekret Machines (@privatepilotuk) reported 24 minutes ago

  and still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless

• 
  Virgin Media News (@VirginMediaNews) reported 25 minutes ago

  A man in his 40s has died after being struck by his van near Luke’s Bridge in Gortnaleck, Grange, Co Sligo. The collision happened at around 3.55pm yesterday (Saturday). Gardaí said the incident involved “a van and a pedestrian, the owner of the vehicle”. The man was pronounced dead at the scene and Gardai are appealing for witnesses.  More on Virgin Media PLAY.

• 
  dharmi04 (@Dharmi04) reported 25 minutes ago

  @virginmedia hi I have a problem with my broadband

• 
  Colin (@Colinmc7t) reported 29 minutes ago

  @virginmedia Yeah yeah yeah absolutely useless service

• 
  Alan Wright 🦫 (@Alanw47) reported 30 minutes ago

  @Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it

• 
  DC (@dc250705) reported 31 minutes ago

  @virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200