Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/14/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Harringay, Enfield Town, Newham, Dagenham, Hampstead, Croydon, Hackney, City of London, Southwark, Romford, Ilford, Paddington and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Wi-fi
United KingdomLondon Wi-fi
United KingdomHarringay Internet
United KingdomEnfield Town Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia Just dialled1471 The originating number was 01424 850444 does that help?

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.

  • CheukRuby Ruby Lau (@CheukRuby) reported from London, England

    Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?

  • grahamrhome Graham Roberts (@grahamrhome) reported from Croydon, England

    @virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    @virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia There is nothing with service could I have a hub 3 ??

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia The WiFi has problems

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia I’ve never had this problem before

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!

  • Murrony Jenny Haines (@Murrony) reported from Islington, England

    @virginmedia what a terrible customer service experience

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @Rosstho17683551 @vmbusiness I am sorry to see the service hasn't met expectations, can you please DM the details and we will take a look.

  • Jojocurlytop Jo Ratcliffe (@Jojocurlytop) reported

    @virginmedia no proper tv service for over 3 weeks - apparently an upgrade due to complete on 19 November but still no picture - unable to reach ANYONE by phone - disgusting service and paying fir something I am not receiving !!

  • _laurenjade Lauren ‎🌻 (@_laurenjade) reported

    Virgin media is the worst internet provider 🙄

  • ClaireWarbey Claire Warbey (@ClaireWarbey) reported

    @virginmedia At work in a college and received an unsolicited call from virgin media. On telling her we are a place of education and not a private address I was told to f**k off twice then she put the phone down. Great customer service!!

  • JitteryPinger JitteryPinger (@JitteryPinger) reported

    @virginmedia @mezzadingle This level of service is bang out of of order, I was supposed to be installed over a week ago and since then I've spent everyday contacting you and you still can't tell me when I will be connected and now I'm going to lose my job because no internet #WTFH

  • BigDaddyBenj Ben Humphrey (@BigDaddyBenj) reported

    @erinnblackk @virginmedia I had a booster, they’re problematic. Best thing is to put an Ethernet powered wireless access point somewhere else in your house if you can’t get signal everywhere

  • benjiheath89 Ben Heath (@benjiheath89) reported

    @virginmedia I’m trying to leave and move to Sky but I cannot get through to anyone on your phone lines (been on hold for an hour). Are you able to help any other way?

  • LeeMurf299 Lee Murphy (@LeeMurf299) reported

    @MartinSLewis @BBCWatchdog you may be interested in the ongoing issues I've been having with @virginmedia and unresolved complaints over poor customer service.

  • Faffiani Curt (@Faffiani) reported

    @virginmedia call answered just before 100 mins on hold. Gave my details again, explained the issue again. "Second line support will get back to you in 48hrs" great, thanks guys 👍👀

  • KrugashLFC Jo*⭐⭐⭐⭐⭐⭐ (@KrugashLFC) reported

    @virginmedia Hi, can you please help? My parents were due to have Virgin installed on the 30th but due to my mum shielding this has been suddenly cancelled. My dad keeps getting cut off when he rings to ask about another date or advice.