Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, Hammersmith, Woodford Green, Croydon, Ilford, Dagenham, Beckenham, Enfield Town, Merton, Waltham Forest, City of Westminster, Paddington and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Total Blackout | |
| Hackney |
Wi-fi | |
| Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia Yep it’s broken in my area. Might get a fix tonight. Perhaps
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Michael (Burt)
(@MichaeloooDavey) reported
from
Romford, England
@virginmedia hello, Internet is dropping out a lot down RM124EY Can you check what is happening please :) TY
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Eran Edry
(@EranE1980) reported
from
Camden Town, England
Hi @virginmedia . Since 5pm I've probably had a total of 3min of working internet in the flat - where I work. Full time. I'm aware there's an ongoing problem in the area (N19 5HY) but the fact is I have lost hours of work over this and I'm not happy. Awaiting your reply. Thanks
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂
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anand j
(@dranand2812) reported
from
Chigwell, England
@richardbranson vry sorry to say tht virgin media communication to th customers been very poor. I hv been awaiting new broadband connection fr a while, vry frustrating indeed. #acc813439502 site id 22
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davep
(@g_davep) reported
from
Croydon, England
@virginmedia #sw16 #broadband poor service can you confirm if you have resumed normal service the broadband is down since yesterday sw16 4sd
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia And if the issue is more@complex than originally thought, I should be informed and not keep having to waste even more time chasing information from you. It’s really not good enough.
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Rory Cellan-Jones
(@ruskin147) reported
from
Lambeth, England
Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc
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liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia are there problems in the Sw17 area
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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Amir Sharabi
(@Aiel_warrior) reported
from
Barnet, England
@virginmedia why is it so difficult to speak to someone and then when you do it’s an impossible mission to get anything sorted - worst customer service I’ve seen in a while.
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
dear @virginmedia your internet connectivity is broken.
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia sadly broken in sw17 too...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Stockbridge
(@realjamiest) reported
@virginmedia My mom tried calling several times, she can't remember her passwords and possibly the memorable questions and she wants to change the payment details to herself and she has almost no help doing this
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smc1999
(@ScasianSmc1999) reported
@virginmedia hi internet keep crashing - an issue since yesterday. 5 hours of work disturbance yesterday, my daughters school test prep was disturbed and my eldest daughter has argumentative customers call ??? Are you having major issues or just usual poor service
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Pete Robinson 🐒
(@mlcr0d0t) reported
@virginmedia Our broadband has been noticably slower over the past two weeks and today it's gone down completely twice - yet ALL of your online testing tools say there's no issue. Please don't tell me it's WiFi because it's not - it's the broadband itself.
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Chris,,,,
(@pidgpie) reported
@virginmedia any issues S65 Area my status says you cant get on the internet run the app tests - your back on the net no problems found every 5mins net on/off rebooted etc been on off since fri
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johnnybumfluff
(@Johnnybumfluff) reported
@virginmedia I know that, I did get a text saying yes or no to an engineer coming Thursday so i text back saying YES. but then received a reply saying I had not replied (when clearly I did) so it stuck with Friday. Great service that.
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Mike Isherwood
(@mikejtisherwood) reported
@virginmedia Yes. Online. Phone. Passed through different departments. Rebooted router. Daily. I suspect it is a router issue. But nobody seems to listen. I hate complaining on Twitter, but can’t seem to get anyone at @virginmedia to take action. It’s on me to call you back constantly.
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Steve Bowbrick
(@bowbrick) reported
My @VirginMedia broadband has been down for a few hours every day for the last ten days so the whole house been tethering to my Voda 4G mobile and it's kind of amazingly good. 10Mb down, 5Mb up and really usable latency. Streaming etc. all fine. Definitely didn't expect that.
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Mike Isherwood
(@mikejtisherwood) reported
@virginmedia Of course. That’s exactly what I pay you for. To tell me when to ring you so you can update me on your poor service since November. I’m looking forward to navigating your automated service, waiting on hold, and getting passed across departments. @richardbranson this isn’t good
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Nobody!
(@MacStarUK) reported
@virginmedia Direct connection is Insane no issues there
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Jonah
(@Jonah6882) reported
@virginmedia I don’t have hours free at the moment to sit around waiting to get through to support. I feel as if I have done enough of that in the last few weeks and I am no further forward with the Hub 3 situation. We now have VM 360 on the TIVO boxes but to be honest, the original method o