Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Newham, Waltham Forest, City of Westminster, Southwark, City of London, Hackney, Poplar, Barking, and Islington.

City	Problem Type	Report Time
Newham	Internet	5 hours ago
Waltham Forest	Internet	5 hours ago
City of Westminster	Internet	7 hours ago
Southwark	Internet	13 hours ago
Waltham Forest	Internet	19 hours ago
City of Westminster	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Drewery **** (@drewerydyke) reported 26 seconds ago from Hackney, England

  @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

• 
  Helen Reihill (@BBLn15) reported 3 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Richard Gendal Brown (@gendal) reported 3 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Zahida (@zkhussain) reported 4 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 20 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Lloyd Child (@islingtonlloyd) reported 24 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Francisco Soler (Jr) (@jrseloto) reported 29 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  A voice only (@Avoiceonly2) reported 33 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Vignesh (@mistervickster) reported 34 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 38 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Andrew Battle (@andy_s_battle) reported 39 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  Derrick Brown (@DerrickSWB) reported 40 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  William (@willbassoumba) reported 45 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Kay Bak (@kaybaka) reported 47 minutes ago from Camberwell, England

  @virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!

• 
  SallyH (@sallyhhk) reported 49 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Helen Reihill (@BBLn15) reported 51 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Matrim Red Hand (@tripodmatt) reported 53 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  travelling Adam (@TravellingAdam) reported 55 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Ritch Zablan (@blue_murdock) reported 56 minutes ago from Camberwell, England

  @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

• 
  Helen Reihill (@BBLn15) reported 56 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RR (@Conquistadur) reported 6 minutes ago

  @OliverGMcManus @virginmedia Just leave them they'll never get the money of you anyhow. Sign up with a better and be done with them. Seven weeks is diabolical to be waiting

• 
  Ben (@BenHatfield19) reported 11 minutes ago

  It’s getting to the stage now where @Virgin have a serious problem with there broadband. If all there customers can see if why can’t they? Virgin media sort it out!

• 
  Belle BTE (@barbzinsa) reported 19 minutes ago

  @virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?

• 
  Urban Groove (@Urban__Groove) reported 20 minutes ago

  @virginmedia It started last month, and it was you who authorised it 😡 I dont need o2's useless service volt benefit crap, Ive been instructed to contact the police as theyre harassing me for payment for a **** service i didnt ask for, this is your fault

• 
  Paul W Mitchell (@pwmcomms) reported 20 minutes ago

  Upgraded to new @virginmedia box. Wish I hadn't. Streaming requires more logins than before, main box has to be on elsewhere in the house to delete recordings and pushed all manner of crap shows. Off to look at alternatives

• 
  🚴‍♀️🚴‍♀️ Jenny 🚴‍♀️🚴‍♀️ (@jen_moxon) reported 21 minutes ago

  The crap I've heard about Virgin Media. I wouldn't go near them

• 
  Keystonecop (@1030pa) reported 21 minutes ago

  @melon_h @virginmedia Going by the number of issues involving Virgin Media , they may need to realise they have a problem

• 
  MrsM 💙 (@oldpoyntz) reported 21 minutes ago

  @PeterBakerMcfc @virginmedia Internet is back now. No one touched anything and it goes off. Moving to Community Fibre once this contract is up. I can't keep having these issues & paying through the nose. At least we'll be able to rotate through the apps as and when needed.

• 
  Steven Jackson (@StevieJ____) reported 23 minutes ago

  @OliverGMcManus @virginmedia Why did you not just log a formal complaint then go to the ombudsman when they say they won't let you leave without paying the fees? The ombudsman would clearly side with you and you probably would have already been with a new provider by now

• 
  JacquieB 💚🤍💜 (@callderone) reported 23 minutes ago

  @virginmedia why can’t you cancel or reduce your package online? @Ofcom is it legal to try and delay any attempt to cancel your TV package by failing to respond to requests on messaging apps or keeping you holding on a call for hours?