Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Newham, Hackney, Camden Town, Croydon, Hammersmith, Islington, City of London, Ilford, Waltham Forest, Merton, Dagenham, Kensington and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia I’ve never had this problem before
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Graham Roberts
(@grahamrhome) reported
from
Croydon, England
@virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.
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Will Martin
(@willmartinesq) reported
from
Wandsworth, England
@virginmedia cancelling installation the working day beforehand, and then only telling you that it is rescheduled for 3 WEEKS TIME WHEN I CALL YOU, is terrible and stressful but completely on brand 👏🏼
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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Jenny Haines
(@Murrony) reported
from
Islington, England
@virginmedia what a terrible customer service experience
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Alan Penn
(@alanpenn) reported
from
Tottenham, England
@michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(
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bendeguz270
(@bendeguz2701) reported
from
Romford, England
Virgin media @ I had enough of virgin media enough wish they stopped calling fro. Call centre never never answer call from v media outside Europe
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia The WiFi has problems
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lester Mak
(@lestmak) reported
@virginmedia Trying to contact you about moving an installation date and frustratingly, I’m hitting a brick wall with getting through to your teams. This is not looking good. I need to speak to someone otherwise, I’m going to have to cancel.
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Richard Ronnie Alex
(@thealexavery) reported
@virginmedia Alternative contacts NEVER respond. The ‘chat’ system is an epic failure. When will the Connect App accept the Hub 4 technology that Virgin was so keen to install in my home, but has just caused problems? When will someone, please, get me the boosters I now need URGENTLY
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James Wright
(@Jimbotron5000) reported
@virginmedia Still had no help and no callback. You've just sent me a bill, and the 'contact us' link gives a 404 not found error. If I withhold payment might you get in touch?
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Markus Jones
(@MarkusJ1979) reported
@virginmedia It's OK now it has been sorted but I do have problem logging into virgintv go app I'm using my account details but it keeps saying sign in with main account how can I fix this.
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StarTouch(JonathanS)
(@StarTouchTyping) reported
@virginmedia I accidentally postponed an engineer visit for tomorrow (due to poor question wording in your texted covid check). I *NEED* it to go ahead tomorrow! I booked it 2 days ago. No broadband since then. 2 people WFH on insufficient & expensive mobile data. Please HELP!!!
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HEANEY_S
(@Heaney_Ss) reported
@virginmedia Should fix the internet before anything else
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jo jo slingbacks
(@muzzamints1) reported
@virginmedia no internet yet again!! Terrible service
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Kelly
(@Sugarbeans666) reported
All I want is to cancel my virgin media account because I’ve moved out 😭 let me cancel pleeeease
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Shorty
(@ClassicSoulDJ) reported
@virginmedia yet again issue with our internet since I wrote last week - 5 times in a week it’s gone down - and they expect prompt payments ! @BBCWatchdog @SkyNews Watford WD24 area
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Jayne Caveen
(@JayneKathryn) reported
@virginmedia Tried to ring 4 times but kept on hold. Used the Text/Bot 4 or 5 times which has ALL my details - asked for account and area number but NO response. Can you help please