Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Croydon, Hackney, City of Westminster, City of London, Dagenham, Southwark, Romford, Ilford, Paddington, Islington, Camden Town, Enfield Town and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Hampstead |
Total Blackout | |
| Croydon |
Internet | |
| Hackney |
Internet | |
| City of Westminster |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@unsliced @virginmedia This does utterly suck though, I’m a business customer and rely on the internet during working hours, I have no internet, no link to the office etc. Funnily enough I just lent my redundancy 4G router to my daughter and then this happens!
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Ugh
(@Tyrunthecreator) reported
from
Merton, England
@BlianEmo @virginmedia The service in SW19 😭😭😭😭 at least ik im not the only one now
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia was it my tweet that made you update your webpage. No Wi-fi until 9am on Sat 21st now. Over 2 days outage better get your wallets open.
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John Colbert ✊ #SocialismWorks
(@swlondonbloke) reported
from
Merton, England
🚨Wimbledon Virgin Media Outage🚨 Just had an update from one of our Virgin Media members, a footings digging machine next to the building that houses the local servers, hit the main fibre cable wrapping it around the drill. They estimate Monday before it’s fixed #virginmediadown
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John warr
(@Nuovovino) reported
from
Sutton at Hone, England
@VirginMediaNews @virginmedia 4th day without internet/TV/Phone it’s taking this long because there was never a plan B. Stop lying about how long this problem will take to fix, and make sure you have a hefty compensation package.
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Richard Poole 🔶 #Kohler4Wimbledon
(@RichardDPoole) reported
from
Merton, England
.@virginmedia I’ve given you the space to fix a complicated problem not of your making but your lack of empathy & respect for your customers demonstrated by your inability to level with us and be honest about the fix time is now ridiculous.
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Jessica Austin Esq. MA MCCT
(@artteachjess) reported
from
London, England
@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
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John Steele
(@Chilly_in_the) reported
from
Merton, England
@virginmedia So still not working. Can’t get through to speak to anyone. On hold for ages then cut off. Very poor. Next to no information from yourselves. You provide the minimum customer service & charge the maximum you can get away with. Sort yourselves out. @richardbranson
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Kieran McGinley
(@Kieran_McGinley) reported
from
Sutton at Hone, England
@Biancaaa89 @virginmedia Same for me, website says fix at 9am tomorrow. 🙃 oh, and COYWs 😎
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Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
OK #virginmedia no internet for 24 hours, I’m freelance, I rely on your service for my livelihood, please honour your promise to be up and running by 4pm...
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WILKO
(@__W1LK0_) reported
from
Merton, England
@virginmedia when will the internet be fixed in sw19, absolute joke to be down for more than 2 days at the rate we pay.
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Jonathan Blackmore
(@myatt1965) reported
from
Merton, England
@virginmedia Please stop sending me this template message! It is of no value to me as a customer!
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Keith Tomalin
(@TomalinHQ) reported
from
Barnet, England
@virginmedia @Virgin unacceptable customer service yet again.. 30min wait to talk to someone and then get cut off because I'm asking to many questions...
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Sarah Louise Browne
(@sarahlbrowne) reported
from
Merton, England
@lissielou13 @virginmedia I know!!! Horrible company
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Julian
(@jujuthebowler) reported
from
Merton, England
@virginmedia new customer #QuickStart ha ha. Three days in and no band or tv #badservice #customer #unhappy
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Jonathan Blackmore
(@myatt1965) reported
from
Merton, England
@virginmedia at restraint in SW19 normal full on a Friday night halve empty why no virgin broadband so no card payments! Lots of businesses loosing a lot on money due to your outage and time taken to repair! @SkyNewsBreak @BBCBreaking @Ofcom
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Çağdaş Akcoş 🧟♂️
(@soktumbey) reported
from
Wandsworth, England
Awful service by virgin media in teddington area. I have no access to wifi for more than 24hrs and they keep postponing the estimated fix time.
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Luiz Otavio
(@llima3000) reported
from
Merton, England
I can say that @virginmedia is giving me a proper nightmare before Christmas! I’m going to have 3 days with no Internet, TV and Phone... and they just push the fix date/time forward... should be fixed at 9 am, now they pushed to 5 PM... always that way! #fail #virginmediadown
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Sarah Louise Browne
(@sarahlbrowne) reported
from
Merton, England
@virginmedia And what about all the other orii problems over the last 2 years!!! Crap
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Jon Vanstone
(@Jon_Vanstone) reported
from
Lambeth, England
Thanks to @VirginMedia for no services for 2 days ... the old adage of never put your eggs in one basket #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cathy 🇮🇪☘️🏴 #JohnsonOut60
(@Cathy59) reported
@virginmedia You are a terrible company and you are trying to take more money then you are entitled to take 😡 my contact is £29.50 a-month you are trying to take £33.75 if you take that amount from my account to will sue you for theft
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Brendan Duffy
(@brendanduffy100) reported
@virginmedia my windows surface pro 4 is really slow connected to your WiFi. 0.2mbps and dropping out. I’ve an iPhone connect and getting fast speeds.This has been going on since I got the hub 5 l. Is there a fix ?
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Martyn Baxter
(@MartynBaxter25) reported
@CatherineAddy @virginmedia Yeah when I lived in Watford we moved straight from Virgin to BT and didn’t have many issues, but since living in London and having WiFi with the company ‘hyperoptic’ I’ve never had any issues (touch wood)… it’s super cheap aswell
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Eduard
(@EduardTruuvaart) reported
@virginmedia Yes, it shows fault in the area. But the problem is that we are getting message daily that issue has been resolved and then next day outage happens again, all neighbourhood call you and you create a new update with the fault in the area. And that goes in circles every day
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Eduard
(@EduardTruuvaart) reported
@virginmedia That is exactly what we are told on daily basis when we call and create cases. And today I can’t even get through to customer service using this number. This answers actually made my mind of moving to another provider
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Nick McNally
(@NickMcNally47) reported
@virginmedia @virginmedia Yes daily. And it says there’s an issue and that your engineers are working on it. No hint of when they might fix it. This is now Day 11
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ᴀɴɴ
(@_CyberAnn) reported
Hi @virginmedia after a phone call with your customer support yesterday they sent out a new hub 4 but now my WiFi pod is flashing White and I'm not sure how to set it up with the new hub? Any help please
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em
(@CloughClough) reported
Shocking customer service by @virginmedia honestly never experienced anything like it 😤
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Catherine Addy
(@CatherineAddy) reported
@virginmedia I have just called your customer service advisor Ditosa who has booked me a 4TH technician to come around (which doesn't include the 5th one that was just missed yesterday) but whats the point? Like, we are just going around and around and no one has been able to help me
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Nick McNally
(@NickMcNally47) reported
@virginmedia No information about timelines for resolution either