Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 03/25/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southwark, London, City of Westminster, Merton, Barnet, Hackney, Croydon, Islington, City of London, Hampstead, Ilford, Greater London, Camden Town and Borehamwood.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomMerton TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.

  • skoney_girl JSK1 (@skoney_girl) reported from Merton, England

    @Bookdon @virginmedia Their customer services are non existent. Once upon a time they were a great company.

  • SemaSemaemma skineuphoria (@SemaSemaemma) reported from Enfield Lock, England

    @virginmedia Why is this network always playing up so unreliable

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need to cancel my service ASAP. You won’t even answer the phone..

  • davedpalace Dave CPFC (@davedpalace) reported from Sutton, England

    @virginmedia no TV signal in SM1 area.

  • Mister_J0nes Mr Jones THFC (@Mister_J0nes) reported from Ilford, England

    @gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • Jayme_Lowe Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England

    @JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.

  • LonglandNick nick longland (@LonglandNick) reported from Sutton at Hone, England

    @virginmedia is there a problem with your tv sevice at mo , in SM postcode

  • billydavies07 Billy Davies (@billydavies07) reported from Croydon, England

    @virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Wandsworth, England

    @virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!

  • Alanpw1955 Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia would love to watch this but you cannot provide the service that we pay for.

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT

  • iangambier Ian Gambier (@iangambier) reported from Hackney, England

    @Data_Thug @virginmedia EE are quite good in the sense that i have never had to plot their cruel and viscious death x

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • douglaskatie93 ☮ 𝕯𝖔𝖚𝖌𝖑𝖆𝖘 Ψ (@douglaskatie93) reported

    @virginmedia down yet again!! Says no issues but it isn’t connecting what a pile of rubbish

  • kateprisun kate (@kateprisun) reported

    @virginmedia yeah but that’s not the issue, haven’t had any WiFi for over 24 hours now and TV still not working - the goalposts keep changing, why put an estimate if it’s not going to be changed until 10 minutes after the target time, just gives customers hope for nothing

  • estepa_steve Stevo (@estepa_steve) reported

    @virginmedia This has impacted all our services, has been off twice today for an hour in total. This is pathetic and a waste of my money. I thought cabled TV would have been more stable but obviously not. I would like to register a complaint please facilitate this please

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia Well it said no issues, but all my devices will not connect, rebooted router. Nothing..

  • Fenmonkey Rick Bean (@Fenmonkey) reported

    @virginmedia Hi, are you ever going to attempt to fix the mobile issues in Bracebridge Heath or do I have to phone up, go though a load of technical checks on my phone before your operative believes that it's a village wide issue? It's been going on for months. It's intolerable.

  • Jennybean333 JennyWren 🍃🍂 (@Jennybean333) reported

    @virginmedia I’ve joined and posted a question…now we wait again I suppose. Pretty disappointed In the customer service though Virgin, shouldn’t have to moan on Twitter, someone should have just got back to my uncle.

  • XenoSkullz XenoSkullz (@XenoSkullz) reported

    Virgin Media: “We’re installing new cables in the area to improve your WiFi speeds!” Also Virgin Media: *Installs the cables, makes the WiFi slower and makes the router lose connection completely multiple times a day.* Virgin, you’re a **** company. **** you. Fix your ****.

  • estepa_steve Stevo (@estepa_steve) reported

    @virginmedia Wired connection, keeps happening everyday used your useless online help guide and rang your helpdesk both useless. Inferior hardware to sky

  • Jennybean333 JennyWren 🍃🍂 (@Jennybean333) reported

    @virginmedia Just spoke to my uncle was promised a call back latest today, still hasn’t heard back. There must be something someone can do to help

  • bunglenzippy BZ (@bunglenzippy) reported

    @virginmedia I can't login to my mobile account. Who do I contact?