Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/18/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hackney, London, Croydon, Dagenham, Beckenham, Chigwell, Bexleyheath, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomCroydon Internet
United KingdomHammersmith Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • spencer_sian ✨Siany Sparkles 💙 ⭐️🏳️‍🌈💙💕 (@spencer_sian) reported from Bromley, England

    @virginmedia wondering if there are significant issues in the BR7 area -Chislehurst

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    Holy **** @virginmedia sent me a refund for an error on a broadband account that was closed over 5 years ago 🙌

  • Nadine_MrsSpoon Nadine_TeamTimmons 💙 (@Nadine_MrsSpoon) reported from Croydon, England

    @virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?

  • Jamie_Howe75 Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia I asked for it to be raised as a complaint but doubt it did get raised by the experience so far. I'm sick of talking about it, how about virgin actually gets of their *** and actually sort this out for once, and before you ask me to call virgin, forget it I've done enough already

  • alanpenn Alan Penn (@alanpenn) reported from Tottenham, England

    @michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(

  • joel_reich Joel Reich (@joel_reich) reported from Walthamstow, England

    @virginmedia - what is going on with your service in E17? The app says no reported issues but every day it’s the same - our whole street complains of repeated dropouts 🙈 are you aware? Can I register a complaint please? #broadband #service #unreliable

  • _andyhunt Andy Hunt (@_andyhunt) reported from Bromley, England

    @virginmedia Hello, I pay a premium for your fastest line. The last few months the broadband has been cutting out, incredibly slow and I’ve lost work. Ive been a customer for nearly a decade but the last few months I feel ripped off. Will you offer a reimbursement?

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    @davebish @virginmedia Singularly the most sanctifying dynamic in my life over past year... endlessly broken zoom calls, or burning though mobile data... feeling your pain!

  • Jamie_Howe75 Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia I'm on the phone trying to cancel the order at this very moment, no doubt I will get blocked in doing so yet again or my call cut off again.

  • lewistullett Lewis 🇪🇺 (@lewistullett) reported from Hackney, England

    First time in a year that @virginmedia broadband is down. Amazing continual service through the pandemic. Still weird waking up to no WiFi!

  • _abbimitchell Abbi Mitchell 🔮 (@_abbimitchell) reported from Romford, England

    @virginmedia our internet has been rubbish lately but today it’s completely down with no signs of life. Tried to check service on the website and your website says our post code isn’t valid?

  • willmartinesq Will Martin (@willmartinesq) reported from Wandsworth, England

    @virginmedia cancelling installation the working day beforehand, and then only telling you that it is rescheduled for 3 WEEKS TIME WHEN I CALL YOU, is terrible and stressful but completely on brand 👏🏼

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.

  • lucewebby Dr Lucy Webster (@lucewebby) reported from Lambeth, England

    @virginmedia Hi, our virgin media WiFi is down in SW4. Is there a local issue that’s being fixed?

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?

  • bendeguz2701 bendeguz270 (@bendeguz2701) reported from Romford, England

    Virgin media @ I had enough of virgin media enough wish they stopped calling fro. Call centre never never answer call from v media outside Europe

  • Jamie_Howe75 Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia What I want is all the orders cancelled and your engineer out here this week and put right what he did wrong because otherwise you will have serious issues with our property managers of our complex

  • Jamie_Howe75 Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia It was yesterday and I was hung up on 3 time yesterday by your staff, I reported problem on Tuesday and no one is bothering to call back when they say they will, twice now. I've requested 5 times that the order Is cancelled and get blocked everytime by your staff. I'm Furious

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia Just dialled1471 The originating number was 01424 850444 does that help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IanDBlades Thelodger (@IanDBlades) reported

    @michaelglasper Yep, same with #Virginmedia who only have one poor chap answering the phones.

  • JessTurner3 j (@JessTurner3) reported

    @virginmedia how the F&CK do I get something resolved via WhatsApp help!? After waiting DAYS to get an agent, they says they’ll help then disappear & I’m back at the bot stage. I have never encountered anything so frustrating/sh7t and this is me trying to give you money ffs

  • JaneFSJA Jane Fonteyn (@JaneFSJA) reported

    @virginmedia once again my broadband is down today after essential works were carried out last week resulting in disruption. In a world of smart TVs and working from home and a cost of £57 a month this isn't on. I'll be looking for a new provider tomorrow.

  • HerrFluffenkrap Herr FluffenKrap (@HerrFluffenkrap) reported

    @Blazerunner2049 @virginmedia I just told them to come and collect it if they wanted it back. They didn't. No problem.

  • quezza3 me (@quezza3) reported

    @virginmedia once again , internet access s bad and once again I'm trying to ring to cancel and once again the phone is hanging up on me , I will put it in writing my need to cancel instead of trying to get through to a human to cancel

  • MARomany_ Mina (@MARomany_) reported

    @virginmedia I spent over an hour on the phone and towards the end one of your colleagues (Akash) suggested we terminate the contract because he cannot help us anytime soon or even guarantee the installation can take place. He said that the installation is done through an external provider.

  • Inkymole Sarah J. Coleman (@Inkymole) reported

    @virginmedia Another phone call, another failure to correct the problem. On 10/1/22 you changed my package without my consent and as a result remain in breach of contract until May 2022 when said contact ends. This needs escalating right now.

  • oQualUK qual (@oQualUK) reported

    @virginmedia Yes with both, a lot of ping spikes, randomly 5 second DC's multiple times. Had multiple issues in the past, it didnt happen for a little while so I thought it was sorted

  • ACraftyOne Crafty (@ACraftyOne) reported

    @virginmedia That it had been delivered and signed for. Which is rubbish as it hasn’t. The issue is that your customer service insisted it was our issue to sort. We didn’t have a contract with Yodel. No ownership of the issue. @LutzSchueler

  • _AsukaLangley Asuka (@_AsukaLangley) reported

    I successfully switched to @VMO2News but not without broken promises @virginmedia Really not happy about False Advertising for a package i thought we would get but have was a special offer of which was never said to us