Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Hammersmith, City of Westminster, Southwark, London, Bexleyheath, Croydon, Paddington, Ilford, Camden Town, Islington, Sutton, Tower Hamlets, Waltham Forest and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| City of Westminster |
Internet | |
| Southwark |
Total Blackout | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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marco salamone
(@marcones87) reported
from
Haringey, England
@virginmedia n22 London still down… this is unacceptable at least 3 times per week..
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….
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Frank Douglas, Hon. PhD.
(@fdoug23) reported
from
Merton, England
Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
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therealmasonbrown
(@GodofwarBrown) reported
from
Walthamstow, England
@virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate
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Vijay Jois
(@vijayjois) reported
from
Mill Hill East, England
@virginmedia what is the problem with #broadband this morning?
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Michael James Weaver
(@Weaverfooty14) reported
from
Blackheath, England
@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
Blackheath, England
Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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J
(@not_on_fire) reported
from
Epsom, England
@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
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Phil *******
(@SustyPhilC) reported
from
Merton, England
@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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Mira Burton
(@MiraBur44156853) reported
from
Haringey, England
@virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia Bad service!
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Enfield, England
@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
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Paul Lewis
(@paulstevenlewis) reported
from
Islington, England
@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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My Football Shirt
(@Slatsman) reported
from
Bexleyheath, England
@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@JoInDubai) reported
@virginmedia to try and cancel,+one hour on the phone. Informed it’s canceled, no direct debit set up &the following day will call & send a return bag. No call no bag. Stressed and worried customer. Terrible service praying on older people, I bet the seller was on commission!
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Samantha aka We love you Austin!
(@Samanth85871428) reported
@virginmedia I've already done this, it says there isn't any issues in the area.
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Helen EADY
(@hels_e) reported
@virginmedia I am being billed for services I do not have as Virgin couldn’t install broadband. I’m being told the debt is being passed to an agency. I do not have any services. I have made several complaints but it’s still not resolved. Can you help?
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Hungry Hufflepuff
(@CooperMarchant) reported
Been trying to sort my internet with @virginmedia for 23 hours now. I’ve been told by two advisers today that they’re taking their lunch so I must wait. Passed from team to team, formal complaint in and they’re still not sorting it!
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Catherine Lord
(@Catlord568) reported
@virginmedia Well it hasn't been a handset issue on any of the other occasions.
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Steven
(@scottsyns) reported
When a manager @virginmedia finally calls you back from a complaint you logged two weeks ago, then hangs up on you 5 minutes in to not call you back, ah well guess it’ll be another 2 weeks before I get a call back.
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Joe
(@JoInDubai) reported
@virginmedia 70+yr old relative,loyal customer, applies for a new iPhone package online. Receives a verification call, from a non native English speaker.. the next day receives an email confirming 2 new contract numbers and 2 Oppo phones. Highly stressed and worried we move to
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Samantha aka We love you Austin!
(@Samanth85871428) reported
@virginmedia Internet has been going of 8+ times for 20-30 at a time! This has been going on for a week and all customer service say is 'there's no issues in your area' it's a joke. I'm seriously considering leaving.
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Aldobear7
(@theperthamateur) reported
@virginmedia How can I call? My Sky BB & phone stopped working. I cannot make calls or access the internet I did get this dumb text tho - 'Hi, we've tried to check your phone line is working, but it looks like your Hub isn't connected. Need help with your new service?' Is this acceptable?
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sarah sandhu
(@mummysandhu) reported
@virginmedia Well what can I say, engineer yet again hasn’t turned up. How you can treat customers like this is beyond me. Absolutely appalling and believe me I’m taking this further.