Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 03/28/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Hammersmith, Bromley, Mitcham, Islington, Ilford, Newham, Barnet, City of Westminster, City of London, Poplar, Hackney and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomSouthwark Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • uberutz ubergk (@uberutz) reported from Lambeth, England

    @toby1kenobi @virginmedia Down here to at #se24

  • robskils Robin L-S (@robskils) reported from Wandsworth, England

    Just as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband

  • JakElkes Jack Elkes (@JakElkes) reported from Hammersmith, England

    @virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Lambeth, England

    For the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @MTMmgmt @virginmedia @Ofcom I was able to log in, I saw that my area has a problem ( postcode entry) and then I registered for compensation . May be worth 27p

  • Paulmalin10 Paul Malin (@Paulmalin10) reported from Camberwell, England

    @virginmedia Thank you. It’s back. It really must be possible to give faster and better information when an outage is so widespread. 4 hours to admit the problem. No indication of coverage, cause or duration.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • scroogio Neil Cole (@scroogio) reported from Camberwell, England

    @LucyFerman @virginmedia It was pretty much denial from their twitter account for the first two hours of the outage! Unbelievable they still only have a promo for an Avengers film on their main feed #virginmediadown @virginmedia

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia You now admit there is a broadband issue in parts of London but it actually seems bigger than that: your service status pages are not working & if I check that page logged into my app, it claims I have no broadband on my a/c, although the a/c page confirms I do!

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Lambeth, England

    @virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...

  • benhowlettuk Ben Howlett (@benhowlettuk) reported from London, England

    Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬

  • devanHD devanHD (@devanHD) reported from Lambeth, England

    @virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!

  • al_hereford Al of hereford (@al_hereford) reported from Kensington, England

    @virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.

  • lynseyshaw_ Lynsey Shaw (@lynseyshaw_) reported from Wandsworth, England

    @virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.

  • PawlinaBee Pawlina Bednarczyk (@PawlinaBee) reported from Barnet, England

    @virginmedia still down in Barnet EN5. Same yesterday and on multiple occasions over last several months. Please address this properly and don't keep saying no reported issues when the opposite is patently the case

  • markhayo MarcHayo. Former ditherer. Now pro hard-changed EU (@markhayo) reported from Kensington, England

    Respect to the engineers @virginmedia Consistently maintaining such a complex network is a tough job, especially at a time of exceptional demand. Whingeing the instant something as advanced as an internet network goes wrong is such a self-regarding 1st World problem. Shame on us

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • vbcatlady Venetia B (@vbcatlady) reported

    @virginmedia I have now done this but the issue still occurs, it has done this 3x already today

  • SimGamerNerd Abdul (@SimGamerNerd) reported

    @K_Willzzz @virginmedia @CommunityFibre Had some huddles to get started, but now that its working I feel I have made the right choice. Customer service on point.

  • ashleemcc Ashlee Mccarthy (@ashleemcc) reported

    @virginmedia Well I would have like to have thought so. Cost and customer service too be honest, however would have thought after 20 years someone would have contacted me.

  • NGuitart Nicola Guitart (@NGuitart) reported

    4 months with no service from @virginmedia so we left. They agreed that we were in credit from services unrendered. Today we received a letter from a debt collector and virgin media are impossible to get hold of @BBCWatchdog

  • xRXCHARD RICH∆RD (@xRXCHARD) reported

    @virginmedia I’m having to reboot my hub every time the internet has issues and in my area seems to be having problems 😒

  • Steen_oh Tom (@Steen_oh) reported

    @virginmedia .@virginmedia this is not ******* helping. You just run more tests! This is awful customer service

  • ofgyt of (@ofgyt) reported

    @virginmedia I am getting no WiFi service. My dashboard says ‘no RF signal detected’ ??

  • JoeyDavenport11 Joey Davenport (@JoeyDavenport11) reported

    @virginmedia Yet again just fobbing us off somewhere else! Virgin seem to be VERY good at doing that. There has been a problem in the area for 2 months now so posting on a forum seems a complete waste of time. You have t asked me for any details so take that you can’t be bothered either!

  • CarolineChappy Caroline Chapman (@CarolineChappy) reported

    @virginmedia Yes, it’s says there are no issues in the area. I have booked an appointment however an engineer will not be out until Tuesday afternoon which doesn’t feel like great service to be honest

  • NGuitart Nicola Guitart (@NGuitart) reported

    @virginmedia In short we had 4 months with no email service from you, plus all of our contacts were lost (your fault) so we left. We returned stuff etc. And you assured us that our last bill was in credit due to services not rendered. Today we have letter from debt collector.