Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Newham, City of Westminster, Southwark, City of London, Poplar, Waltham Forest, and Islington.

City	Problem Type	Report Time
Hackney	Internet	3 hours ago
Hackney	Internet	7 hours ago
Newham	Internet	9 hours ago
City of Westminster	Internet	12 hours ago
Hackney	Internet	13 hours ago
Southwark	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 7 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  kevin richardson (@kevinri00714924) reported 13 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  A voice only (@Avoiceonly2) reported 15 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Befitat50 (@befitat50) reported 17 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Ritch Zablan (@blue_murdock) reported 17 minutes ago from Camberwell, England

  @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

• 
  SA Punk (@michaelsamuels4) reported 19 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Khaled Miah (@Khaled_Miah1) reported 21 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Vignesh (@mistervickster) reported 22 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  S Dyett Gicquel (@LGuard123) reported 24 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

• 
  Lloyd Child (@islingtonlloyd) reported 26 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 28 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  J Calvert & A Bates (@JulieAdamFilms) reported 32 minutes ago from Camberwell, England

  @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

• 
  Helen Reihill (@BBLn15) reported 33 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  S Dyett Gicquel (@LGuard123) reported 34 minutes ago from Hackney, England

  @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 34 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Annie Caird 🌻 (@AnnieCaird) reported 38 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 41 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Derrick Brown (@DerrickSWB) reported 42 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Josh (@Jatkins__) reported 46 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  Mabs Ahmed (@Mabs79) reported 59 minutes ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James (Jim) Naismith (@JHNaismith) reported 3 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  Mountain Walker 🏔 (@percesonator) reported 10 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin media, awful company.

• 
  sarah (@Mears1Sarah) reported 12 minutes ago

  @DAZNBoxing Not working in @virginmedia

• 
  silverfox (@PhilTur85809423) reported 17 minutes ago

  @CheekyVic @virginmedia Try sky , they are just as bad

• 
  Seren 7 (@Seren_7) reported 18 minutes ago

  @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

• 
  Helen Bedford (@helenxbedford) reported 25 minutes ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  Mike Kemmett ⛳🏌🏻‍♂️🏏🏉 (@kemmo81) reported 28 minutes ago

  @virginmedia not internet/tv all day, please update when you will fix- wd5 area

• 
  Paul Hulse (@paulpresenteruk) reported 29 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

• 
  Success W Lewis (@SuccessWLewis1) reported 31 minutes ago

  @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 33 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer