Virgin Media Outage Report in Poplar, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Southwark, Hammersmith, Ilford, Croydon, City of Westminster, Bromley, Mitcham, Newham, Barnet, City of London, Poplar, Hackney and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Islington |
Internet | |
| London |
Wi-fi | |
| Southwark |
||
| Hammersmith |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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David Clark
(@davidclark1966) reported
from
Sutton at Hone, England
@VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Yep, time has long passed. So what now? Another two hours on the phone to talk to you? Look down your timeline at all your replies. Anyone over there think there might be a problem?
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Miranda López
(@MiriLopezMusic) reported
from
Wandsworth, England
@virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Hammersmith, England
@virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice
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Robert Tointon
(@roberttointon) reported
from
Romford, England
@virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!
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J
(@Jay_Hul) reported
from
Crayford, England
@virginmedia I have to say I’m completely done with your service. I have 6 months left, but I’ve had to purchase a BT package in order to WFH. The constant up/down of your network since lockdown has become a joke and I just want rid. #virginmediadown
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mags
(@margarethines1) reported
from
Kensington, England
@virginmedia why’s you automated payment system not working!!!! 😡
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia trying to get hold of your call centre but it says you’re shut. Our internet is down which has major implications for my work and foster kids’ homework. What’s going on??? #fuming
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Been promised somebody would call me back about a complaint for three weeks now. Nobody has, and it's a 1hr 30min wait on hold to talk to anyone at your end. Internet is terrible, engineers were a joke and you're still charging us full price...
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Michael Shilling
(@MemoryGate) reported
from
Croydon, England
@virginmedia @itvcorrie I suppose all those students locked down in halls at my old uni @ManMetUni need something to do.
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia no response - thanks for your great customer service. Our broadband has been haphazard since getting the higher speed and no help despite phone call after phone call. 😡😡😡😡
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown
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AK
(@KnowlesyCPFC) reported
from
Croydon, England
@virginmedia is there a reported outage in the CR8 area? We’ve had no internet connection for nearly 30 minutes.
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André Camacho
(@afcamachos) reported
from
Camden Town, England
@virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia My Broadband service is not working since morning @ IG6 1JD
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mags
(@margarethines1) reported
from
Kensington, England
@virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!
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Jack "interrobang" Bremer‽
(@jackbremer) reported
from
Wandsworth, England
Spoke to fantastic @virginmedia tech support agent today, Michal in Cardiff, all sorted, then account management dept gave me a super deal.
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia Intermittent but at worst was up to 5 times daily
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Hammersmith, England
@virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SuperUnluckyMe
(@SuperUnluckyMe) reported
@MtG_snipes @virginmedia its awful mate, I can't do anything , if i try and game it disconnects me, i was in an xbox party and was getting disconnected from that
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Stephen Johnstone
(@stitges) reported
@virginmedia Hi it's Virgin Media. Good news! We can offer an earlier service on Mon 06 Jun between 4pm-7pm. Would you like this date instead? Please reply YES or NO by 11:58 today.
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John Newcombe
(@JohnNewcombe13) reported
@virginmedia I’ve done that countless times as your records will show. There’s an underlying problem that is not being resolved. Can this please be investigated as it’s really not the service I was sold when I entered the contract.
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Shane M⭕️rgan
(@81smorgan) reported
@virginmedia my broadband is not working and a technician is not available until Saturday 11th June. I think it’s just a faulty router so can you please send one to me by next day delivery?
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Francesco de Manincor 🇺🇦
(@FdeManincor) reported
@virginmedia Thanks but it’s not just today, my broadband connection has been intermittent on the laptop for weeks - but it’s more reliable on the phone, so I think I might just need some help with the settings
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Sophia Rabin Jackson
(@Little_Rabs) reported
@virginmedia I’m now on WhatsApp … it’s not clear about how long you could be waiting. I’m trying to improve poor signal
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Ian Bousfield
(@Bousyian) reported
@virginmedia Tried this - I’m going around in circles. You speak to one team member and then another and nothing seems recorded with no continuity. I’ve wasted hours with no clarity on resolving the account problems
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Koko 🤍
(@ka4lif3) reported
Why is virgin media player not working :(
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StudioHaltTextiles
(@studio_halt) reported
@virginmedia my husband signed up to your broadband services 4 weeks ago and he still is having issues trying to register to be able to have an online account and use the app. Despite countless calls it still isn’t fixed - can someone help please
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Ian Bousfield
(@Bousyian) reported
@virginmedia I’ve been advised on lots but no action, can’t make a complaint that is registered, website and my account gives ‘bad gateway’ response when I try and go through help - I need to communicate / speak to a uk customer service manager to resolve this