Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Hackney, Newham, Southwark, Waltham Forest, Islington, City of London, and City of Westminster.

City	Problem Type	Report Time
Poplar	Internet	22 hours ago
Hackney	Internet	1 day ago
Newham	Internet	2 days ago
Newham	Total Blackout	2 days ago
Hackney	Internet	2 days ago
Newham	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Matrim Red Hand (@tripodmatt) reported 5 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Befitat50 (@befitat50) reported 5 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Helen Reihill (@BBLn15) reported 12 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 14 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Annie Caird 🌻 (@AnnieCaird) reported 24 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  kevin richardson (@kevinri00714924) reported 27 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  VM (@BowTieMendoza) reported 28 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Khaled Miah (@Khaled_Miah1) reported 30 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Millwall halfwayline (@millwalljdb) reported 31 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Andrew Battle (@andy_s_battle) reported 32 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  Swami (@swami102) reported 32 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Josh (@Jatkins__) reported 34 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  Vignesh (@mistervickster) reported 38 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 43 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Francisco Soler (Jr) (@jrseloto) reported 53 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Derrick Brown (@DerrickSWB) reported 53 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Helen Reihill (@BBLn15) reported 54 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  JJ Hazan (@HazanJJ) reported 55 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 56 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Vincenzo Rampulla (@vmrampulla) reported 57 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iain Sankey (@IainSankey) reported 5 minutes ago

  So, after three long telephone calls, I'm back to square one. Now, I'm going to have to look for an alternative internet supplier. I wouldn't mind so much, but I've been a customer of @virginmedia for about 30 years! 😡

• 
  VikingRik (@RorgViking) reported 6 minutes ago

  @IainSankey @virginmedia Virgin are awful, used to work for the Megastores. Brandon's a ****

• 
  Johnny A (@Ruislip33) reported 6 minutes ago

  @christofflennon If you download sky sports app and then select watch, then login with Virgin Media option at bottom of the page it works that way

• 
  Ade Luxton (@adelux68) reported 8 minutes ago

  @virginmedia so how long have you been working to fix the red button problem?

• 
  Sam Rees (@SamReesO) reported 10 minutes ago

  @virginmedia @eirwenjulia Perhaps… refund the downtime and fix it? That would be super helpful..

• 
  Ralph (@RlphWigs) reported 14 minutes ago

  @virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.

• 
  Jai Tan (@JayTinl33) reported 14 minutes ago

  @virginmedia absolute garbage, plenty of time to fix the sports. regret renewing my contract. #virginmedia #crap

• 
  FNATIC Saltyy (@saltyy_savage) reported 15 minutes ago

  @GothGuyGamer @virginmedia Customer service is terrible

• 
  David Lewis (@DG_Lewis) reported 17 minutes ago

  @virginmedia - resorting to contacting you here as other channels have failed to help me get a connection to your services even though neighbours have it. Please reply in direct message - thank you

• 
  Dave NerdyGeek (@DT_NerdyGeek) reported 20 minutes ago

  It'd be good if @virginmedia treated a customer, who's been with them for over 15 years, like a customer who has been with them for over 15 years. I have had the same hub since 2016! I should not have to sign up to a £120 a month plan just to get an upgrade on 10 year old tech.