Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Mitcham, Hackney, Southwark, Welling, Croydon, City of Westminster, Barnet, Islington, Paddington, Wandsworth, Chingford, Woodford Green and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I have been a long time customer. Is this the service you offer?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Yes it was on their and now it’s not but it’s still not working
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s still not working...
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Tilburn
(@ktilburn_) reported
@virginmedia Resolution 8:35pm tonight. So I'm paying for a service I can't use? My wife works from home, so we have a problem today. We rely on the service to be available.
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💉💉JF
(@jfparis) reported
@virginmedia I am not a customer => zero beef in there. I am just trying to be helpful and instead you make me fill your forms. I am done
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Adam
(@adamdbonner) reported
@virginmedia Online chat were unable to resolve and then could not call me or get anyone to do so, again told me only option was to for me to ring your awful telephone line. Not up to scratch. Useless waste of time.
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Ash Wye
(@AshWye) reported
@virginmedia Rude and didn’t want to help I want this looked into and people to listen to these conversations we’ve had now and explain how you all can be so rude and explain why I have been lied too and no one care? I’ll be very interested in your reply #VirginMedia
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia 100mbs download is fine, but 10mbs upload is silly in this age. It's too slow for uploading to YouTube.
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Justin Cross
(@Jutmanc) reported
@virginmedia They said 48 hours but there already have been engineers down there at the start of the week, so the issue as you can see is still there
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Dits1710
(@Dits1710) reported
Deat @ofcom @virginmedia today i had one of the worst experiences with a CS advisor in trying to renegotiate existing contract. Instead of lowering or keeping it at present level, i was told my payment would have to increase no matter that I didn't need increased speeds.
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Justin Hewelt
(@justinhewelt) reported
@virginmedia My chat started at 11.14, its now 2 pm and I'm still in chat with your agent 'Arielyn' on a really simple home move request across London. What kind of service is this? 2+ hours on a chat? VM is a persistent disaster in customer service!
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Dave H
(@davehsongwriter) reported
Trying to renew my @virginmedia mobile contract, but the deals on the website aren't available when renewing? Anyone know why the best deals are for new customers only? Or do I need to go back to @VodafoneUK? The Virgin website is shockingly bad.
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Michael Neil Emery
(@MichaelNeilEme1) reported
@virginmedia No, appreciate your concern, but the matter is too far down the line & I have now switched providers. I was let down by VM when I needed them most. After 13 years as a customer, I was treated appallingly. It will take me some time to forget. But I appreciate your comment.