Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Hackney, Newham, Southwark, Poplar, City of London, Waltham Forest, Islington, Barking, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
City of Westminster	Total Blackout	8 hours ago
City of Westminster	Internet	22 hours ago
City of Westminster	Total Blackout	1 day ago
Hackney	Total Blackout	1 day ago
City of Westminster	Internet	2 days ago
Newham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Steven Kraan (@drawing_daily) reported 4 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Sam Batty (@sam_batty) reported 5 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Andrew Battle (@andy_s_battle) reported 10 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

• 
  spite driven development (@thomas_maurice) reported 14 minutes ago from Islington, England

  Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

• 
  Kay Bak (@kaybaka) reported 17 minutes ago from Camberwell, England

  @virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!

• 
  Helen Reihill (@BBLn15) reported 18 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Helen Reihill (@BBLn15) reported 18 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 20 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Zahida (@zkhussain) reported 20 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Kay Bak (@kaybaka) reported 23 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Derrick Brown (@DerrickSWB) reported 27 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Josh (@Jatkins__) reported 34 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  Josh (@Jatkins__) reported 36 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  Sevki 💉 💉🎉 (@sevki) reported 36 minutes ago from City of London, England

  .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

• 
  Helen Pinkers (@Barchetta66) reported 44 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Drewery **** (@drewerydyke) reported 45 minutes ago from Hackney, England

  @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

• 
  #AshTag (@Ashley_Rhysss) reported 50 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Andee Byford (@BobCratchitt) reported 57 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 57 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  S Dyett Gicquel (@LGuard123) reported 59 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 6 minutes ago

  In the same 28 April email, Virgin Media wrote: "a dedicated chat-based support route for customers with reasonable adjustments is needed... an area where we must improve." They wrote that 6 days ago. Today the next cycle broke.

• 
  Accessible Waterways Association CIC (@accesswaterways) reported 8 minutes ago

  @NicolaG01 @virginmedia My experience of Virgin has always been they suffer from technical issues. Many is the time in the past I have called them, they have told me to do things at my end which I know will achieve nothing... and then it magically works!

• 
  iWalkOutdoors (@iWalkOutdoors) reported 11 minutes ago

  @jollyjapes Zero. Never have in the full 15yrs of trading. Don’t know how much a van costs? You think there’s enough left for dividends? Perhaps you’re mistaking me & my biz for a CEO of BP or a regional manager of VirginMedia. I bloomin live on a housing estate with other working ppl.

• 
  Nadine_CCN (@NadineD_G) reported 13 minutes ago

  @virginmedia more than 24 hours of no internet service in the E4 area. I’m seeing people saying that this has gone on for days with them. How can we confirm that our service will be up and running by the suggested time? I have work to do and this is really causing a delay.

• 
  Cambridgewater.x (@cam_bridgewater) reported 14 minutes ago

  @vmbusinesshelp @vmbusiness . Just "upgraded" to Voom 1 gig from 500. Speed slower than previously. Called technical .. they did some fault clearing and told me to reboot router, now I have no internet at all. Technical can't help reverse the error as they don't have full access .. unbelievable. Worst service ever. How can a technician make things worse and then tell me an engineer will be with me Monday ..

• 
  Craig (@bricknblock1981) reported 20 minutes ago

  @virginmedia Please see my wife’s posts for issues and photos and contact her directly to resolve

• 
  william swain (@swainw36) reported 21 minutes ago

  hi, @virginmedia Virgin Media O2 — urgent help needed. Our ntlworld family email setup (parent account + sub-mailboxes) has broken after migration. One account now controls all logins (a sub) and the others are locked out. This is an account linking/migration error. Plz escalate?

• 
  David Brierley 🍺 🏌️‍♂️ (@davidlbrierley) reported 26 minutes ago

  @virginmedia Con't But now seems to have disappeared. It must be somewhere but where? 4.i no longer seem to be able to search for a programme 5. Why do I have to sign in to watch a programme that I have already recorded 6. Can you explain why, if I watch a programme with subtitles

• 
  Chris (@Brutha_bear74) reported 27 minutes ago

  @virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you

• 
  theo Johnson ⸆⸉ (@theojamesjohno) reported 28 minutes ago

  @virginmedia wanna sort ur **** out? wifi it’s constantly down it’s a joke been off for 4 days now