Virgin Media outages and service status in Poplar, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Poplar, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 29, 11:50 AM GMT+1.
- Internet (67%)
- Wi-fi (15%)
- Total Blackout (9%)
- TV (6%)
- E-mail (4%)
The latest reports from users having issues in Poplar come from postal codes E14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poplar, England
The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, Southwark, City of Westminster, Newham, Waltham Forest, Poplar, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 10 minutes ago |
|
City of London
|
Internet | 2 hours ago |
|
Hackney
|
Internet | 5 hours ago |
|
Hackney
|
Internet | 14 hours ago |
|
Southwark
|
Internet | 18 hours ago |
|
Hackney
|
Internet | 20 hours ago |
Nearby cities with recent reports
19 recent signals
9 recent signals
8 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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CJ (@ZJM_331) reported from Islington, England@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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VM (@BowTieMendoza) reported from Camberwell, England@virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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Shar 💙 #IStandWithUkraine (@sharlewis58) reported from Hackney, England@virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Drewery **** (@drewerydyke) reported from Hackney, England@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia Will this issue be resolved today
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Sevki 💉 💉🎉 (@sevki) reported from City of London, England.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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Richard Gendal Brown (@gendal) reported from City of London, England@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Matrim Red Hand (@tripodmatt) reported from Islington, England@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Andee Byford (@BobCratchitt) reported from City of London, England@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Zahida (@zkhussain) reported from City of London, England@virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robby Yung ⦿⦿⦿ (@viewfromhk) reported@0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.
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Colin Medus (@Colin_Medus) reported@trapdoor456 @virginmedia Yep. No issues. Been good. We also left virgin as they had got very expensive
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Loyseda (@NgoziGift15) reported@virginmedia I've not been able to get my Internet up and running since Monday I'd like to proceed to terminate my contract as I've had serious frustrations trying to get my home Internet connected.
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chris phillips (@chrisphillips66) reportedAfter being locked out of my @virginmedia email for five weeks in May/June with no explanation or compensation given . I have yet again been locked out, shocking service.
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Darren Danks (@thedazdanks) reported@virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?
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fox (@FoxRunTime) reported@voidsrus4 @shellby636 @virginmedia had an outage the entire week the Cerbera Speed 12 was available and I couldn't get my own, had to buy used like a chump
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Berk (@trapdoor456) reported@virginmedia @RicardoEyes Maybe show decent customer service when you are contacted about issues initially, not just when people have had enough & leave 🤷
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Sammo (@redmollster) reported@virginmedia how do we get a new HBO activation email? We have TNT sports but don't appear to have the invitation email. All the online help simply sends us round in circles and trying to get through on the phone takes ages. Surely this should be quick and simple?
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Elaine McIntyre (@Elycat) reportedIs @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down
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Chris Love (@chrislove_89) reported@andy_mac21 @virginmedia You’re right Andy, just a couple of responses from “Core Claim Support” which clearly isn’t affiliated with the actual company and is some spammer/scammer trying to get me to DM them my details. They don’t care.