Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Tower Hamlets, Waltham Forest, Paddington, Romford, Southwark, Bromley, Hampstead, City of Westminster, Harringay, Ilford, Croydon and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Harry Bilbao
(@harrybilbao) reported
from
Poplar, England
@virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell
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Gareth Maybank
(@Maybank1970) reported
from
Camberwell, England
@virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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James Loveridge
(@JLoveRage) reported
from
Islington, England
Hey @virginmedia, the internet is down again, has been for 8 hours.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
75% of my working from home stress is due to @virginmedia offering the shittest Internet service on the planet
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.
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Lorrainebarrett1981@gmail.com
(@Lorrain00085752) reported
from
Eltham, England
@virginmedia Hi why cant we pay our bill over the phone the automatic system not working.
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours
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Harry Bilbao
(@harrybilbao) reported
from
City of London, England
@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
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Vivek Srivastava
(@Vveksrivastava) reported
from
Barnet, England
@virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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110218
(@110218_fle4gle) reported
@virginmedia COP Tuesday but no confidence in that, will call daily as per previous in case we find "lord lucan or shergar", I mean a manager before then. Apparently you are too busy to call any sooner and no promise the loss of service issues will be addressed on that call.
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LestahSkempi
(@LestahMurph) reported
@virginmedia I've been sent the following number to solve my issues with your poor service. How much will this call cost me? Number given +447533051809
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Donkymagic
(@donkymagic) reported
@virginmedia Hey CW... ive had my old router reactivated as I suspect the hub 4 is the issue..just waiting for it to come back on.
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Dan Peters
(@Danfrom1985) reported
@virginmedia No one has been able to help with email, address or phone number.
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Top Dog
(@SeamusMcCabe10) reported
@virginmedia No but that’s not a surprise as your customer service is horrible- why did you not chase this up 6 months ago. Go away and stop trying to intimidate customers because they leave
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Paul
(@Deep_diver_uk) reported
@virginmedia @O2 Thanks for reply, they can’t do anything been like this since Feb 22 when on virgin sim before Virgin switch us to O2, Parents can’t use phone just wish told can’t cancel as will affect virgin contract. So what do they do..
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x Smithy x
(@xSmithy1980x) reported
@virginmedia No, when I call you guys it says it’s an ongoing outage but like I said been going on for nearly a month now and it’s always at peak times it goes off . It’s so frustrating. Can’t see how it’s taking this long to sort out
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Dave B
(@Db_Kopite) reported
@virginmedia I understand that, just does make sense to me that loyal customers that have been with the company for 5+ years have no incentive to stay with you and other are rewarded for joining. If i was to leave and come back would i be a "new customer"?
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Karen Bozeat
(@KBozeat) reported
Virgin Media completely useless. Our hub router has broken and I've tried for two weeks to get it fixed or get a new hub replacement. Complete joke. Called them. Put you on hold then just leave the call. Don't use Virgin, terrible support!
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will henderson
(@willhenderson29) reported
@virginmedia Speed is fine apparently but still can’t use a PlayStation that’s hard wired. This same console worked fine with BT. Please let me know how I can cancel and get a full refund.