Virgin Media Outage Report in Poplar, Greater London, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Hammersmith, Southwark, Dagenham, London, Croydon, Orpington, Poplar, Ilford, City of London, Hackney, Camden Town, Barking, City of Westminster, and Newham.

City	Problem Type	Report Time
Wandsworth	Internet	2 hours ago
Hammersmith	Internet	9 hours ago
Southwark	Internet	9 hours ago
Dagenham	Wi-fi	11 hours ago
London	Internet	12 hours ago
London	Internet	12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Cate McLaurin (@madebycatem) reported 31 seconds ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  Jason Starman QBE 💙 (@starmanuk) reported 48 seconds ago from London, England

  @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

• 
  Emma Churcher-Holt (@emmalouchu) reported 6 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

• 
  AJ (@appariciojunior) reported 6 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  Pippa Crowther (@getpipfit) reported 7 minutes ago from Sutton at Hone, England

  @virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE

• 
  Muloongo Muchelemba (@muloongo) reported 9 minutes ago from Kensington, England

  @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

• 
  Rana Rahman (@ranaraptor) reported 17 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Philip 🦅 (@Phil_Swallow) reported 29 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Lusitano71 (@Lisboadolphin71) reported 34 minutes ago from Camden Town, England

  @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

• 
  Rana Rahman (@ranaraptor) reported 36 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Mary (@SandraS80775853) reported 44 minutes ago from London, England

  @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

• 
  Rana Rahman (@ranaraptor) reported 47 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Peggy Dyer (@Mrspdyer) reported 48 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  Rana Rahman (@ranaraptor) reported 53 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Emma Churcher-Holt (@emmalouchu) reported 54 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

• 
  Beth (@bethcanadian) reported 55 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Peggy Dyer (@Mrspdyer) reported 56 minutes ago from Barnet, England

  @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

• 
  SA Punk (@michaelsamuels4) reported 57 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Stephen Champion (@Champs707007) reported 57 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Adam H-Matthews (@AdamHMatthews) reported 60 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith Garrell (@keithg63) reported 6 minutes ago

  @virginmedia I did your call handler can’t help me because the WiFi is currently back and he can’t explain the loss of service earlier this afternoon and your systems don’t allow escalation. I used to think Virgin gave reasonable service……..

• 
  Jeff Harris (@jeffharris_665) reported 7 minutes ago

  @virginmedia With the main cabling on three engineer visits each one has failed to solve the issue by swapping to another hub 3 your colleague who I spoke to yesterday told me a hub 5 is the solution to provide a more stable connection I’d say that’s the last roll of the dice

• 
  Iain Kenny (@ik53000) reported 8 minutes ago

  @virginmedia - not sure what part of next service is when you book it for January -absolute joke, wonder why people leave you ?

• 
  Jake March-Jones (@jakeleopold) reported 9 minutes ago

  @netflix @virginmedia sort the Netflix app pit on the virgin box guys... So sluggish and slow. Controls never work so you gotta exit and reopen

• 
  Timothy Cakebread (@cakeyb2) reported 10 minutes ago

  @virginmedia Thanks and it’s c-281122444. I think the complaint has been closed as nothing is coming up on the account. It related to the issues with the box and the delay in getting WiFi pod (which has now arrived). Can you check when we should get a call back please?

• 
  David Fauvrelle (@magicfauvrelle) reported 12 minutes ago

  @virginmedia Will do.. Getting ridiculous having to tweet about getting my tv and internet working.. looking like I need to buy a three 5g box to cover the service your meant to be providing me. Now the TV is completely gone, trying to get the new 360 box working. No service at all ..

• 
  Owen Butterfield (@smooyacs) reported 15 minutes ago

  Hey @virginmedia. Please can you contact me via DM ASAP. I would like to speak to someone regarding broadband speeds / being capped at specific speeds. Making it impossible for me to work, just need to know if I need to find new internet or you can help with the issue:)

• 
  Gracie 💛 (@Gracekennyxx) reported 20 minutes ago

  Another day, another day of SHOCKING service from @virginmedia No Wifi until next Thursday after being told someone could sort it for me tomorrow, working from home is going to be fun when all I have is a phone

• 
  Simon Waters (@SiH2Os) reported 20 minutes ago

  @virginmedia why is my frail 96 year old aunt's phone not working? First it was the switch copper to fibre, then it was turned off, then on x3 over the months. Now the help desk claim there is local outage but website and neighbour agree it's working?

• 
  Savage (@SF_Savagee) reported 22 minutes ago

  @smooyacs @virginmedia We have had issues with virgin for years. Don't know why but whe the speed or connection is "playing up" just logging into the account on that pc seems to fix the issues temporarily... might just be a bug for us ut you never know!