Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 03/10/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hackney, Ilford, Hammersmith, Paddington, Croydon, Tower Hamlets, City of Westminster, Dagenham, Camden Town, City of London, Romford, Barnet and Islington.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomHackney TV
United KingdomIlford Internet
United KingdomHammersmith Internet
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • victormeldrew66 Meldrew (@victormeldrew66) reported from Croydon, England

    @virginmedia To be honest not sure if i can be bothered,do i want to go through that all again. Been a customer for years it's always been the same. When you do eventually talk you can be quite good.

  • tubbytel26 Neil Markell (@tubbytel26) reported from Bromley, England

    @virginmedia The picture begins to stutter and flicker. The tivo box also becomes very slow to respond to remote inputs. Our other tivo box is not affected. Thanks for replying

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Bromley, England

    .@virginmedia what’s the problem with your web site? Super slow and trying to check a house move but site is stuck and unresponsive

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @virginmedia Hi better late than never I suppose. Yes I gave both mine and hers (as alternative contact). Just assumed I’d be primary contact and her secondary. Wondered why I’d not been used that’s all

  • andithompson Andi Thompson (@andithompson) reported from Bromley, England

    @virginmedia just been on hold for 30 minutes to cancel my service and got cut off by your IVR? Can you help me without me having to dial in again?

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia wii fi gone again, not good when you trying to watch wandavison on Disney plus, and the tech dept in India are closed, pay £50 per month for this ? Think am being ripped off, HELP

  • mattnolan83 Matt Nolan (@mattnolan83) reported from Croydon, England

    @virginmedia So I can’t call you, I can’t Email you and I can’t use any online support? How do I let you know I’m cancelling my contract due to above inflation price hikes? Ofcom?

  • wineoption Bignewshound (@wineoption) reported from Sutton at Hone, England

    @virginmedia unreliable and utterly uncaring when it comes to customer service. Internet has been down and dodgy for 36 hours in Surrey. Pathetic. Can I have the money back please. Shame on you Virgin. Your service is not fit for purpose. Shane on you in these terrible times.

  • JawwadAhmed01 Jawwad Ahmed (@JawwadAhmed01) reported from Wandsworth, England

    @virginmedia No VM! we dont have it unfortunately...and I am very sad of not having the connection 😢 please help

  • mwantumba LEBOISNOIR (@mwantumba) reported from Wandsworth, England

    Been waiting 30 minutes on the phone for @virginmedia to pick up and still no one ! Not only their products are rubbish but their customer service is even worse ! Won’t recommend it AT ALL 😤😤😤😤😤

  • MisterBurak Mr B (@MisterBurak) reported from Hackney, England

    @sezelerol @virginmedia The worst customer services! I’ve had my fair share never again!

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @TheEmmaGoodwin @virginmedia I left this company after lockdown 1.0. It’s a pain getting a new service provider BUT it’s worth it in the end.

  • Rashidfreed Rashid Iqbal ☔ (@Rashidfreed) reported from Kensington, England

    @Rhodri_H_Davies @virginmedia It's #virginontheridiculous that @virginmedia have had the same lame excuse for their 'temporary', nightmarish wait times on their 'helpline' for 12 months now Who else gets the dropped calls as soon as you mention a bad broadband connection? Were trying to #homeschool here!

  • vColossus Steve Bruck (@vColossus) reported from Bromley, England

    @virginmedia - What kind of shocking service is this? After phoning up and receiving an automated broadband test which proved there was a problem. A supposed text message was sent - not received and now your automated support line is too busy to take calls.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @virginmedia Apologies do not resolve the problem.

  • DanicaCharlotte Danica Corns (@DanicaCharlotte) reported from Camberwell, England

    @virginmedia I've had to put the phone down as I have a meeting. Will trying calling back.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Lambeth, England

    @virginmedia My services were not the issue, your web site was the issue, I resorted to the chat function which was very slow and eventually sorted the issue I was trying to address. Sadly you don’t serve my new address

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @virginmedia This issue was chased on the 30th Nov 2020 (had to wait 45 days for the cheque) & then once again on 15th Jan 21, as cheque not received. Advised it would be posted in 14 days & still nothing.

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia I’m trying to contact you but can never get through by telephone, what earth am I meant to do? Your customer service has gone to pot

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    @virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • aadam_mirza99 Aadam Mirza (@aadam_mirza99) reported

    @virginmedia It is just insane that this simple issue has taken over 8 months and 200+ phone calls with still no resolution.

  • Margare53469802 Margaret Wardley (@Margare53469802) reported

    Been robbed by virgin media iv been harrassed, ripped off. Must enjoy bullying and harrasing disabled people !!worse thing i did ! They want £84 to cancel my rubbish ,robbing , contract !!

  • VicGalloway Vic Galloway (@VicGalloway) reported

    @virginmedia Can you please let me know when we'll have internet in Edinburgh EH6 again please? Need to work, communicate, stream TV, music etc. Really frustrating. Can't get through on the phone either. Please help! Or at least let me know when the it'll be back on? Thank you.

  • AlbyLad_ ALBY LAD (@AlbyLad_) reported

    It’s shocking how bad my internet is hate Virgin media changed channels an go through the hub settings and it’s still bad

  • DanhooperUK Dan Hooper (@DanhooperUK) reported

    @virginmedia m28 postcode internet been down 5 hrs. Haven’t been able to run my business. What’s the problem? Complete rubbish

  • TGH_ROSS TGH ROSS (@TGH_ROSS) reported

    @dekl0l @TalkTalk @virginmedia my favourite part about this is talktalk replied to the tweet offering help, but nothing from virgin at all

  • aadam_mirza99 Aadam Mirza (@aadam_mirza99) reported

    @virginmedia They were looking at the notes and I got hung up on AGAIN. Got passed from customer support to collections, back to customer support who were apparently also the “faults” department and back to collections where I got told I had to speak to customer support.

  • paperpussies lc (@paperpussies) reported

    HELLO THERE VIRGIN MEDIA, IVE JUST CUT OFF AN EXTRA HOME SCREEN FROM THEIR SERVICE, LAST WEEK, THEY DONT LIKE IT AND ARE SLOWING DOWN MY SPEED, LIKE RIGHT NOW, ITS LIKE DIAL UP, THATS WHAT YOU GET FOR UPSETTING THEM, WELL **** THEM

  • MumblerJamie James H (@MumblerJamie) reported

    @virginmedia our router has been either flashing green (with brief periods of static green) for about 30 mins now. Status checker says no issues in the area, so what's up with it?

  • dukeoftadley Richard High (@dukeoftadley) reported

    @virginmedia Why must this be so difficult? Call this number… wait for the letter… post on this forum… 0/10 for Virgin customer service so far. Hideous. Even Vodafone was better than this!