Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Hackney, Newham, Southwark, Waltham Forest, Islington, City of London, and City of Westminster.

City	Problem Type	Report Time
Poplar	Internet	9 hours ago
Hackney	Internet	17 hours ago
Newham	Internet	1 day ago
Newham	Total Blackout	1 day ago
Hackney	Internet	1 day ago
Newham	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  AJ (@appariciojunior) reported 57 seconds ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  A voice only (@Avoiceonly2) reported 1 minute ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Lloyd Child (@islingtonlloyd) reported 1 minute ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Matrim Red Hand (@tripodmatt) reported 21 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Declan Higgins ☘ (@declan1968) reported 24 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Khaled Miah (@Khaled_Miah1) reported 24 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Kay Bak (@kaybaka) reported 29 minutes ago from Camberwell, England

  @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

• 
  Michael James Weaver (@Weaverfooty14) reported 32 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  SallyH (@sallyhhk) reported 32 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Lloyd Child (@islingtonlloyd) reported 37 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Marco (@marco_dirosa) reported 40 minutes ago from Islington, England

  @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

• 
  mark (@PieFaceMark) reported 41 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 49 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 50 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Lisa Pursey 💙 (@LisaPursey) reported 54 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

• 
  Kay Bak (@kaybaka) reported 57 minutes ago from Camberwell, England

  @virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!

• 
  Sevki 💉 💉🎉 (@sevki) reported 59 minutes ago from City of London, England

  .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 59 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Jane Common (@JaneCommon) reported 59 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Lloyd Child (@islingtonlloyd) reported 60 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Durrant (@je_durrant) reported 3 minutes ago

  @virginmedia Well, your support line have now told me that you won’t be fixing the line until 24th September, and even then they can’t guarantee it. I’m calling tomorrow to cancel everything

• 
  PD1882 (@PD1_8_8_2) reported 3 minutes ago

  @JohnDuncombe4 @virginmedia I find their Internet service great, the TV service has always been sub par, should just switch the tv to Sky and be done with it 🙄

• 
  Gamer75𝕏 (@Oldy7519) reported 6 minutes ago

  @virginmedia Fix the ******* red button for the football streams for ***** sake. What the hell are we paying you for ? Useless

• 
  oldman (@gyoldsingleman) reported 7 minutes ago

  @kathleenp442 @virginmedia A technician came out to me a week ago, hadn't a clue what to do, problem still exists @virginmedia no compensation on my bill !

• 
  Runningman (@frankieJnr66) reported 11 minutes ago

  @virginmedia @njwoodward You say your technical teams are working actively to fix the problem!With regards do they know what they are doing as it’s been like this since yesterday and I’ll be requesting a refund for this inconvenience?

• 
  Gooner85 (@Arsenal_18886) reported 12 minutes ago

  @D4N7O @virginmedia It’s not working on sky either

• 
  👾 (@pxrt8i) reported 12 minutes ago

  @mark240868 @virginmedia they hope to fix by the 28th august…

• 
  Dai boy (@Daibish79) reported 16 minutes ago

  the red button on Virgin doesn't work on Sky Football. Only seen the first 10 seconds of the Swansea/Stoke game before it went off and it hasn't come back. @virginmedia

• 
  dharam mehta (@dharamm19) reported 18 minutes ago

  Hi There, can someone please advise what is going on with the internet services issue? It's offiline since yesterday and was advised, it will up by today,it's not yet up and now it says, Status outage Identified and Raised Estimated fix time 21 August at 15:08. @virginmedia

• 
  JulieH (@eirwenjulia) reported 19 minutes ago

  Cannot wait to end contract with @virginmedia 12 months of hellish service, 5 engineers, new equipment, now probs again with Sky Sports, please do not join Virgin, Ive told my friends whatever you do DONT.