Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, Merton, Ilford, Waltham Forest, City of Westminster, Hammersmith, Paddington, Southwark, Newham, Hackney, London, Stratford, Romford, City of London and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Total Blackout | |
| Merton |
Internet | |
| Ilford |
Internet | |
| Waltham Forest |
TV | |
| City of Westminster |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia Intermittent but at worst was up to 5 times daily
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mags
(@margarethines1) reported
from
Kensington, England
@virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!
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Miranda López
(@MiriLopezMusic) reported
from
Wandsworth, England
@virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Yep, time has long passed. So what now? Another two hours on the phone to talk to you? Look down your timeline at all your replies. Anyone over there think there might be a problem?
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André Camacho
(@afcamachos) reported
from
Camden Town, England
@virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...
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mags
(@margarethines1) reported
from
Kensington, England
@virginmedia why’s you automated payment system not working!!!! 😡
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Hammersmith, England
@virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Been promised somebody would call me back about a complaint for three weeks now. Nobody has, and it's a 1hr 30min wait on hold to talk to anyone at your end. Internet is terrible, engineers were a joke and you're still charging us full price...
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J
(@Jay_Hul) reported
from
Crayford, England
@virginmedia I have to say I’m completely done with your service. I have 6 months left, but I’ve had to purchase a BT package in order to WFH. The constant up/down of your network since lockdown has become a joke and I just want rid. #virginmediadown
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AK
(@KnowlesyCPFC) reported
from
Croydon, England
@virginmedia is there a reported outage in the CR8 area? We’ve had no internet connection for nearly 30 minutes.
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia My Broadband service is not working since morning @ IG6 1JD
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia trying to get hold of your call centre but it says you’re shut. Our internet is down which has major implications for my work and foster kids’ homework. What’s going on??? #fuming
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Hammersmith, England
@virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money
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Robert Tointon
(@roberttointon) reported
from
Romford, England
@virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!
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Jack "interrobang" Bremer‽
(@jackbremer) reported
from
Wandsworth, England
Spoke to fantastic @virginmedia tech support agent today, Michal in Cardiff, all sorted, then account management dept gave me a super deal.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued
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David Clark
(@davidclark1966) reported
from
Sutton at Hone, England
@VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?
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Michael Shilling
(@MemoryGate) reported
from
Croydon, England
@virginmedia @itvcorrie I suppose all those students locked down in halls at my old uni @ManMetUni need something to do.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Bartlett MCCT
(@MrBartlettHist) reported
@virginmedia Yes, as has my employer’s IT Support Team.
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Astrid Hall
(@astrid_hall) reported
@virginmedia our signal is rubbish! We can’t use it from the upstairs bedroom and I end up using all my mobile data instead.
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Alan Delisle
(@Xtazee) reported
@virginmedia tried everywhere to get help but I’m stuck, recently upgraded to ultimate oomph, suppose to be on 500mb but still hasn’t been done, the 360 boxes don’t work properly, one box can’t play Amazon prime videos but can load up the app etc fine
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Ant*
(@scouse_ant25) reported
@Jameo211 @virginmedia I had the same issue. Finally got through on a Saturday morning. They were even rubbish replying on here.
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Moe
(@Vaenror) reported
@TaliesinEvitel Damn Tali, if the WR wouldve been edited on time, you wouldn't have had this problem and we would have enjoyed the WR AND the steam by now. Shame on you! /s **** Virgin media.
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Holly B
(@hollyliba) reported
@virginmedia No known issues apparently
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Tim
(@Dangerous180) reported
@virginmedia Says it will be fixed by 8.45 pm. My wife relies on the Internet for work and hasn't been able to do any. This hasn't gone down at all well with her employer
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Vadim Veliky
(@Vadim_Veliky) reported
@virginmedia 0345 454 1111 is disconnecting immediately. Button to message you is missing from website. My router is broken - Need a new one urgently (Working from home) How can I contact you?
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Marybeth Herron
(@MarybethHerron) reported
@virginmedia my boyfriend is trying to cancel with your customer service again but they are not letting him because he doesn't know the password. Even still, you will demand payment and not ever allow us to close this account? This should have been closed immediately as you know
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Duke 💥
(@TheDukeCaboom) reported
@Michael_Hartt @virginmedia Does it say Partial Service US only?