Virgin Media Outage Report in Poplar, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Hampstead, London, Harringay, Poplar, Southwark, City of Westminster, Waltham Forest, Camden Town, Swanley, Mitcham, City of London, Stepney, Hammersmith and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| Harringay |
Wi-fi | |
| Poplar |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
-
jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia If they could do that I’m sure they would have been able to fix it, so no.
-
Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
-
Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month
-
Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis
-
Antje Southern
(@noneybean) reported
from
Islington, England
@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
-
Rita Gulrajani ⫩
(@rita_gul) reported
from
Enfield Lock, England
@virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!
-
ian
(@IanBorrett) reported
from
Lambeth, England
Still no TV or WiFi. @virginmedia are complete crap. Avoid at all costs.
-
Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice
-
jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.
-
Antje Southern
(@noneybean) reported
from
Islington, England
@robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.
-
Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data
-
A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
-
Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers
-
Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.
-
Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.
-
Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
at this point, Virgin Media should start paying ME to use their crappy Internet service
-
Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.
-
Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Vikesh Mistry
(@_VikeshMistry) reported
@virginmedia Awful, can I DM you??? @virginmedia
-
Laurie Turner
(@LaurieBT926) reported
@virginmedia offered an additional service at a further cost for #virginmedia broadband 🙄. Over an hour on the phone and no call back as advised by #virginmedia #disappointingservice
-
Trëv 🔴⚪️
(@AK47Gooner) reported
@virginmedia I’m trying to use the Netflix app on my tv and it is not letting me login but asking me to use Netflix through you!
-
Becky Hamblin
(@JohnnyTortoise) reported
@purplebee_ @virginmedia @CarersUK So frustrating! Customer Service is key - I have swerved great offers just to get it - not until you have a problem you appreciate good service - hope your problem gets sorted soon
-
Beeston
(@reecebeeston) reported
Trying work from home with 5mbps download speed is impossible. Could someone confirm what it is I am paying for please as I’m completely lost. I have been told there’s an outage in my area but then your own website says there’s no issues? Can someone help please. @virginmedia
-
Jon Price
(@JonathanOPrice) reported
@virginmedia @CarersUK That's great news but if a customer rings up about a fault, it needs dealing with faster. I had to wait months before being reconnnected online due to the reluctancy of Virgin Media.
-
TonyM
(@BATC_London) reported
@virginmedia You asked me "Do you have a tracking number?" When I phoned your customer service they said there wasn't one. They confirmed it had been ordered on 19th and the status they had was "still in warehouse." They confirmed it wasn't trackable. Your advice now? @richardbranson
-
Adam Johnsen
(@aj2o12) reported
@virginmedia Had no internet since 15 Jan, lost my landline number, my vulnerable girl friend is having to take public transport in a pandemic as she cannot work from home due to your errors! Been told several times a manager would call me but it’s never happened!
-
Tahir Hayat
(@drtahirbaluch) reported
@virginmedia @CarersUK I have joined @virginmedia 5 months back and still waiting for my landline to start working. Multiple attempts to contact but poor poor customer service. Can you please help?
-
Adam Kay
(@adkay1) reported
@virginmedia But your website confirmed the address was eligible for the service. Was that also incorrect?