Virgin Media Outage Report in Poplar, Greater London, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hammersmith, Southwark, City of Westminster, Newham, Wandsworth, Dagenham, Orpington, Poplar, Ilford, City of London, Hackney, Camden Town, and Barking.

City	Problem Type	Report Time
Croydon	Total Blackout	2 hours ago
London	Internet	2 hours ago
Hammersmith	Internet	2 hours ago
London	Internet	3 hours ago
Croydon	Wi-fi	3 hours ago
Hammersmith	Internet	4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Shasa Colson (@THE_COLSON) reported 6 seconds ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 3 minutes ago from Sutton at Hone, England

  @virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service

• 
  Mark Connolly (@macon1375) reported 7 minutes ago from Crayford, England

  @virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didn’t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!

• 
  Have you met Harj? (@AussieHarj) reported 15 minutes ago from Walthamstow, England

  Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

• 
  Charbster (@charbster) reported 21 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Joseph Sweeney (@JosephS65112253) reported 21 minutes ago from Sutton at Hone, England

  @virginmedia I’m going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.

• 
  Joseph Sweeney (@JosephS65112253) reported 22 minutes ago from Sutton at Hone, England

  Virgin media Im going into my 5 week of no service with virgin media all they do is say we will investigate and nothing really poor service

• 
  Mark Connolly (@macon1375) reported 23 minutes ago from Crayford, England

  @virginmedia Hah really @virginmedia been trying live chat since 8am and now call but on hold for ages!! Is not on. Causing issues with my work!! #worstbroadband

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 23 minutes ago from Sutton at Hone, England

  @virginmedia Yes I have chased and chased and spent 4 hours today on WhatsApp, no advise just can't help because I have outstanding bill....no the line isn't active because it was ported over to Community Fibre on 8th July

• 
  Jay Bourley (@drummerJ83) reported 25 minutes ago from Sutton at Hone, England

  @virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 26 minutes ago from Sutton at Hone, England

  @virginmedia It's okay I've taken it up with CEDR now and let them resolve it, I'm just highlighting to people how difficult it is to cancel contracts and the fact that VM consistently "loose" letters

• 
  ☆ Liezel ☆ (@liezel_t) reported 31 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Mark Connolly (@macon1375) reported 33 minutes ago from Crayford, England

  @virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 38 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Juan Folgar Colomer (@jfcolomer) reported 39 minutes ago from London, England

  @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

• 
  Mark Connolly (@macon1375) reported 40 minutes ago from Crayford, England

  @virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 46 minutes ago from Sutton at Hone, England

  Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments

• 
  Joana (@JoanaLoGomes) reported 49 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Jay Bourley (@drummerJ83) reported 52 minutes ago from Sutton at Hone, England

  @virginmedia Hi. Have no wifi (green light) and despite rebooting several times have a had no luck. This has happened after following your instruction to reboot for ‘faster speed’. Please advise asap - no issues in the area according to your website.

• 
  Ranjan Mallya (@RanjanMallya) reported 53 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  forestcrxptic (@JCrxptic) reported 5 minutes ago

  @virginmedia any problems in the ng5 area at the moment as my internet keeps going down?

• 
  (((MMc))) (@martinmcnamara) reported 7 minutes ago

  So starting to look at services @virginmedia... Talks about service yet we have poor connections and don't use historic services best we can do is £64pm.. Erm I see it at £49 pm.. Oh that's for new clients not existing WTF? I think the likes of times journos should focus here

• 
  DJ HACKO (@HackoDoingLive) reported 12 minutes ago

  @virginmedia Its my mobile service can't receive or make calls

• 
  Luciana Henaut (@l_henaut) reported 15 minutes ago

  @virginmedia has the worse customer service I've ever seen in my life!

• 
  Paul Quinn (He/Him) (@RealPaulQuinn) reported 15 minutes ago

  @dphem @virginmedia Disgraceful isn’t it. Trying to charge me £94 when a customer gets the same package for £89. They would not budge. It was only until I noticed new customers get it cheaper, that I hung up.

• 
  darrell cook (@dazcookcook) reported 17 minutes ago

  @virginmedia Please can you help me please I want to order a powerline adapter set but don't seem to be able to find it anywhere on your website.

• 
  N Mehta (@Just_Ranting2) reported 18 minutes ago

  @kateballinger @virginmedia Make sure you raise a complaint with them seeking compensation for the downtime. If they refuse you can go to the Alternative Dispute resolution service. You will then get a call from virgin to settle.

• 
  jibran (@akahamess) reported 19 minutes ago

  @virginmedia No they dont improve actually a solid consistant 0.1mbps upload speed. Its a wired connection. Legit losing me money because of your garbage service, its a joke.

• 
  BigBaldChris (@BigBaldChris2) reported 25 minutes ago

  And the issues continue @virginmedia. While original issue is being looked into, your complaints team need to ensure they do their research before responding. How many times have they tried to close my complaint, totally misunderstanding the issue?? #virginmedia #doyourhomework

• 
  al (@hopeinhlfdesire) reported 29 minutes ago

  virgin media support giving me my first panic attack in about 6 months x