Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/28/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, City of Westminster, Paddington, London, City of London, Southwark, Hammersmith, Newham, Croydon, Hampstead, Mitcham, Welling, Barnet, Islington and Wandsworth.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomCity of Westminster Internet
United KingdomPaddington Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Paddington, England

    @NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!

  • MSBaptiste55 Mark Baptiste, MBA (@MSBaptiste55) reported from Romford, England

    @Daily_Express WTF, they @virginmedia could have said that when I enquired some time ago today preferring for me to run around in circles. Absolutely Diabolical and Shambolic Service.

  • Fozzie__ Andy Foster 🎣 (@Fozzie__) reported from Romford, England

    Anyone else in romford lost there internet with @virginmedia I have been on hold for 30min to be told it wont be back on till 10th dec, 2wks without internet this is just not good enough they won't let me cancel, staff have been rude, cant get a manager #fuming

  • cllrcharles Charles Kelly (@cllrcharles) reported from Borehamwood, England

    Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin

  • NoddyMaccy 👽Dean McFarlane👽 (@NoddyMaccy) reported from Romford, England

    It appears as though @virginmedia #VirginMobile is down. I can’t text or call anyone. 😒

  • bycandlelight27 BCL27 Design (@bycandlelight27) reported from Islington, England

    @virginmedia And yet after 2 days it's still not working.

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia Thank you I have already made a compliant about tosin. Awaiting your best customer services colleges to call me and convince me why I should remain with you. Where new customer get a better service then a loyal one.

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @virginmedia 40 minutes it took for one of your operators to answer the telephone with no apology. I pay for a 200MB/s service and am currently receiving about 8MB/s and it’s been like this for weeks. I hope you’ll be adjusting my bill.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move

  • Mike__Lloyd Mike Lloyd (@Mike__Lloyd) reported from Sutton at Hone, England

    @virginmedia clearly there is a speed problem with Virgins internet speeds tonight looking at others and i am also having the same sorts of sub 10mbs speeds.

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @natjaydee There’s an outage, since about 12:40 this afternoon. I have virgin media business broadband so have been down for half the working day. Not ideal.

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please fix @virginmedia in NW3 get pixelation on channels like C4 ...

  • ChelseaDogWalk Chelsea Dog Walker (@ChelseaDogWalk) reported from Kensington, England

    @virginmedia not working again

  • katie_b72 Katie Bolton (@katie_b72) reported from Islington, England

    @virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

  • fmasefield Fraser Masefield (@fmasefield) reported from Hammersmith, England

    @TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣

  • GolloglyDeirdre Deirdre Gollogly (@GolloglyDeirdre) reported from Barnes, England

    @browndogbarnes Always had Virgin Media with no problems

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DBop86 Duncan Cheung (@DBop86) reported

    @mister_tee @HKesvani @virginmedia Logged a complaint on their website on Sunday - didn’t receive an acknowledgment so spoke to them & they told me that they already have a general ticket number for this particular issue (no service since 25/09/22) so they haven’t registered my complaint. Seriously, WTAF is that?!

  • Fernie136 Fern Barrell (@Fernie136) reported

    @virginmedia You stopped my service because I apparently reached a credit limit leaving me in a very vulnerable situation abroad. I’ve tried to make an online payment but app not working for me

  • BaldBreens The 🅱️reen Consort (@BaldBreens) reported

    Internet connection has become borderline unusable today, can't watch a video. Speeds of like 1Mb. Mega BIT. Virgin Media saying my area does not have an issue, and also is unable to test my connection.

  • Fernie136 Fern Barrell (@Fernie136) reported

    @virginmedia I have never been so let down by a company in my life. Don’t cut someone off like that. Phone is a lifeline. You don’t know the circumstances #awayfromhome

  • luvrchai chai! (@luvrchai) reported

    @virginmedia @PeekFam how are you not aware of the issue when there’s been hundreds of reports 🤓

  • ShairaBambi Shaira Bambi (@ShairaBambi) reported

    @virginmedia has to be one of the sketchiest utility providing companies I've been a customer of. Instead of giving me clear info about delays to my Internet installation they've just used very jarring practices. I've been forced into a mobile contract with them to get Internet

  • OfficialSkyCars Sky Cars (@OfficialSkyCars) reported

    @virginmedia Our team not helping me out can you forward me any number for complaint department or any other advice

  • DBop86 Duncan Cheung (@DBop86) reported

    @virginmedia That Virgin engineers have been unable to fix the problem. It was damage caused to a hub serving the area I believe. Do you feel £8.40/day is sufficient for no internet for nearly 4 weeks? 🤔

  • KyleAll76732737 Kyle Allan (@KyleAll76732737) reported

    @virginmedia 100% correct. But thats not my issue. There is no Internet coming into the box.

  • jennythomp27 JennyBoo (@jennythomp27) reported

    @virginmedia We have made 3 payments for a service we could not use and then had to pay a cancellation fee for something that was totally mis sold to us.