Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 11/16/2025 21:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hackney, London, Hammersmith, Paddington, Dagenham, City of London, Southwark, Harringay, Wandsworth, Hampstead, Ilford, Islington, Waltham Forest and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • aliceandtheink ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, England

    In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

  • silvergoatish The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • ameehan71 Alex (@ameehan71) reported from Bromley, England

    @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

  • Avoiceonly2 A voice only (@Avoiceonly2) reported from Blackheath, England

    @Marcroy_Smith @virginmedia Same here and customer service not available either

  • JackEORobinson Jack Robinson (@JackEORobinson) reported from Wandsworth, England

    Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

  • JammieBun James Brown (@JammieBun) reported from Enfield, England

    @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

  • TravellingAdam travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • HazanJJ JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

  • Avoiceonly2 A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

  • Avoiceonly2 A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @Jaym7t5 My system is down since about 4pm

  • leighbooker Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

  • educationforum Andy Walker (@educationforum) reported from Worcester Park, England

    @virginmedia Your customers pay enough to expect 24 hour support. Do better.

  • jameslee_1985 JamesLee85 (@jameslee_1985) reported from Croydon, England

    Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

  • Kwame916 Kwame Gyamfi (@Kwame916) reported from Wandsworth, England

    Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • TravellingAdam travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

  • mrkinski Tony Kinson (@mrkinski) reported from Bexleyheath, England

    After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • a_j_woodford Andrew (@a_j_woodford) reported

    @virginmedia please can you give me a number to cancel my order at pre-installation stage. Thank you

  • garethbright Gareth Bright (@garethbright) reported

    @virginmedia Yes, checked the service status page regularly. It shows there's a fault, but no more info and the resolution kept moving and being put back yesterday, and is now this afternoon. I can't rely and trust this service anymore...

  • FailconOnTwitch Failcon_wolf (@FailconOnTwitch) reported

    @virginmedia Service status page showed no problems, my download speed was normal but upload was only 200kbps. This morning service seems to be back to normal though 👍🤞

  • Carolin05779734 Caroline Armstrong (@Carolin05779734) reported

    @virginmedia There are no issues in the area. Was checked yesterday by your tech support. I am having to send this using the 4g on my phone because surprise surprise no internet again. I don't want to do a factory reset as that is what I'm constantly told to do. I want it fixed

  • Jane_Sumner Personal Stylist & Image Consultant (@Jane_Sumner) reported

    @vmbusiness why does it take 10 DAYS to respond to a very urgent billing issue I have no emails and spoken to 4 customer services advisors so far dreadful for a BUSINESS SERVICE

  • CMiner65 Chaos Miner65 (@CMiner65) reported

    thank god my @virginmedia internet is temporarily back up so i can cancel my contract as their customer support is just about the worst thing i have experienced.

  • Carolin05779734 Caroline Armstrong (@Carolin05779734) reported

    @virginmedia I don't want to come across rude but am so fed up with this appalling service. I keep ringing, spend ages on hold to be told to do a factory reset. I just want the service I pay for or the opportunity to cancel without penalties so I can leave and go elsewhere.

  • anaagdagd Anastasia Demetriou (@anaagdagd) reported

    @virginmedia @YodelOnline hi still no text- can someone let me know if this is coming today? I can’t stay at home and wait for a package that may never arrive.

  • LucasDuffy93 Lucas Duffy (@LucasDuffy93) reported

    @virginmedia No more devices than usual, and when I ask to speak to them I'm told that they don't have a contact number. I emailed back to the resolution email and haven't had a response. Genuinely an appalling service I've had from Virgin Media. Only resolution is to try to sell me products.

  • BethLaverack Beth Laverack (@BethLaverack) reported

    @virginmedia Hello, I need to speak to someone about my broadband however I can't remember my username/password and the page for "forgot username" is broken, could someone help?