Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, London, City of Westminster, Ilford, Sutton, Croydon, Hackney, Hammersmith, Woodford Green, Southwark, City of London, Chigwell, Newham, Poplar and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Tower Hamlets |
Total Blackout | |
| London |
Internet | |
| London |
||
| London |
Wi-fi | |
| City of Westminster |
TV |
Community Discussion
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Charmaine Rhule
(@Charms64) reported
from
Sutton at Hone, England
@virginmedia Last 24hrs no Internet connection Carshalton Beeches/Sutton household- poor reason given why did it happier my question
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Dujon
(@DHGains) reported
from
Loughton, England
@virginmedia Can you please advise how I can get in contact with the relevant team to sort out my constantly very very poor Internet connection. Its been practically useless since August, getting worse since Jan '21 and is now making it impossible for me to be in virtual meetings
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Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia is a complete joke. Can’t get even get in the cue to wait for 2 hours on the phone. Online on the website customer service ask function you ask the question and it’s 2 1/2 hours for them to start answering! What can I do to get away from these people?
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Phil
(@Phil_precious1) reported
from
Eltham, England
@virginmedia All this have been discussed and no there are no known issues in the area. Since the date the tv box was installed. We were told it will take 48hrs for the landline to start working but it never did. I tried calling so many times but only customer service for sales picks.
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Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia It came back as per Virgin's text then the Broadband fell over again Sat pm. Then became intermittent. Seems to be ok at the moment. Loads of problems since Christmas but no refunds. Its not good!
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Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔
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Phil
(@Phil_precious1) reported
from
Camberwell, England
It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia
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Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
And @virginmedia is down again in N19.
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Karen Sarah Myring
(@KarenMyring) reported
from
Croydon, England
@virginmedia I sent a complaint by email 17th December but not had a reply this exceeds the 28 days on your complaints policy can you help
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
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Simon Young
(@YoungSimon43) reported
from
Walthamstow, England
@virginmedia this is torture. Second day trying to get through to someone about landline fault. Hold music is excruciatingly annoying.... 25 mins so far today, no answer. Yesterday I could only handle 35 mins. I don’t want to listen daily to this awful music loop with no results
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Simpsdj 😷
(@Simpsdj) reported
from
Walthamstow, England
@yourolly @virginmedia You can cease paying as if you don’t have service they’re in breach of contract.
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Danny Campbell
(@dancmpbll1) reported
from
Eltham, England
Virgin media are so bad!
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
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Caz 💙
(@e17caz) reported
from
Walthamstow, England
@virginmedia having real problems with internet dropping out this weekend - how can I get it checked ASAP please? Working from home....! Thank you.
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Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia
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Sam Miles
(@SamMiles87) reported
from
Walthamstow, England
@virginmedia my WiFi isn’t working but there are no network issues in my area and no problems detected. I’ve rebooted, reset, re-attempted connection but nothing. When I call 0345 454 1111 no answer. Please help!
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Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
@virginmedia Yes please. I'd like to begin a new help desk ticket for our TiVo box. We have reset it numerous times, used a new hdmi cable sent by your colleague and had a signal sent from automated phone line. This needs escalating please.
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karen butcher
(@karenlilylion) reported
from
Camden Town, England
@virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Coldrick
(@MatthewMiall) reported
@Emma_A_Webb @virginmedia Would you consider the internet now an 'essential' service like water, energy, health, education, railways, &c.? If so, Mick Lynch has got a better understanding of the *real* problems than any right-wing GB News commentator.
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Big Al 71
(@AllanSummers3) reported
Sorry @virginmedia but to be advised on your check service status page that I will be without TV, broadband & landline until at least 9th November, & that's from 31st October, is absolutely disgraceful. This has had serious impact on my working from home & hive heating system. 🤬
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Andrew Shaw
(@andyshaw81) reported
@virginmedia Not sure yet, will tell you after they arrive in 6 days. Frustrating that I can Google the issue but need to wait so long in the hope it will be fixed then. Hoping the engineer carries additional boxes or will I need to wait longer for a replacement?
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Emma Webb
(@Emma_A_Webb) reported
@virginmedia has left us without internet since Monday morning. Entire system is automated, no way to get hold of a human being. No service, bad service. Useless!
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Schnuupi
(@SerSchnuupi) reported
@virginmedia Why does your live chat no longer serve a purpose? Why does it only want me to continue on WhatsApp and never tries to get me through to an agent anymore? Is Virgin trying to cut off customers to support? I don't have WhatsApp and won't get it.
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David Byatt
(@davidbyatt) reported
@virginmedia It’s been crap for months. Engineer came, replaced the hub. Still have issues. 3 mesh pods… still constantly have to reboot my hub. Virgin monopoly on available providers so stuck with you. I work from home and it’s appalling!!!
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Silverarm Ltd
(@SilverarmLtd) reported
@virginmedia done all that, called you, and told I need to pay more money to fix your poor service.
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Margaret Hughes
(@laurad1949) reported
@virginmedia What is happening with the broadband in Portsmouth. It's been up and down all the time for the last 3 days. We keep on rebooting but makes no difference
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Karin
(@KarinKovacsova) reported
@virginmedia Dont you think that I should have been at least informed about the merging the complaints into one? Or the very least someone reaching out to me regarding the complaint sent by post? There was literally no communication from the company. Its sure virgin’s time to reach out to me.
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Dun Mackinnon
(@dun67) reported
@virginmedia It says everything is fine. My last internet was around 70mbps this one is supposed to be up at 400mbps and I never had a issue with downloading or buffering this one should be much better not worse