Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/17/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, London, Hackney, Dagenham, Beckenham, Chigwell, Bexleyheath, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest and Ilford.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • 74bunick Nick Bunclark (@74bunick) reported from Bromley, England

    @virginmedia my internet speed is terrible. Please can you confirm if you are having issues again thanks #internet #virginmedia

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.

  • paulsullivan_ Paul (@paulsullivan_) reported from Eltham, England

    @virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝

  • simoneats Simon Kimber (@simoneats) reported from Hackney, England

    It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔

  • jaykrichards Jay Richards (@jaykrichards) reported from Stratford, England

    Virgin media is down again! Right in the middle of a Zoom call! @virginmedia

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @virginmedia I have lost internet and home phone so can’t call you as no number listed on app. Are there any problems in bexleyheath DA7. Urgent time cannot work

  • Felixwhoals Felix Gan (@Felixwhoals) reported from Stratford, England

    @virginmedia It was fine yesterday. I think it’s down again. Did restart modem and still seeing issue. Happens At 8.40pm today

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England

    @virginmedia hello again. Internet down again. Same time again. What is wrong with you all.

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia It’s now back up... easily fixed @virginmedia be good to know what the problem was

  • antonyjardine Antony Jardine (@antonyjardine) reported from Lambeth, England

    @virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia I’ve just got through to them and they have advised is issue in DA7. Sending engineer no idea how long out for

  • OreMeta Ore Meta (@OreMeta) reported from Wandsworth, England

    THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !

  • lclaughton1993 Laurence Claughton (@lclaughton1993) reported from Ilford, England

    @HarryHorsee @virginmedia Try having @skytv not being able to fix a problem for 7months even after sending their best 3 engineers plus a VIP one

  • caprettino 🦥 (@caprettino) reported from Bromley, England

    ughhh @virginmedia pls sort out your internet connection problems!!

  • itsjonnybaldwin Jonny Baldwin. (@itsjonnybaldwin) reported from London, England

    @virginmedia sort your shit out, this is beyond poor

  • strangemuseum Ben Loten (@strangemuseum) reported from Plumstead, England

    Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.

  • LimehouseDan Dan Hall 🏳️‍🌈 (@LimehouseDan) reported from Lambeth, England

    @virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.

  • Deanporter_84 Dean Porter (@Deanporter_84) reported from Bromley, England

    @virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @virginmedia same here. On hold trying to call. Your site is not even acknowledging a problem. We have no internet or land line phone. DA7 #virginmedia

  • ChloeLizzyRead Chloe Elizabeth (@ChloeLizzyRead) reported from Hextable, England

    @virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VicusScurra Ken Phillips (@VicusScurra) reported

    @virginmedia This what everyone in your company does. Passes the responsibility to the customer at the first opportunity to appear to be helping. I don't want to join a forum or a phone queue, I want a reply by email to my complaint.

  • MotoNutJob Dogknob1 (@MotoNutJob) reported

    Not to worry though my utterly crap @ThreeUKSupport signal I'll just use my @virginmedia instead On know I can't because it's also BROKEN

  • pmc21767 me, myself and I (@pmc21767) reported

    @virginmedia This is just the level of service VM customers expect

  • T9001 Trumpington odworthy (@T9001) reported

    @virginmedia Massive thanks for the outage today, broadband and tv this time and apparently no fix until 16:00. Twice this year now major outages and I’m paying £65 a month for this garbage!

  • GeorgeHopkins01 George Hopkins (@GeorgeHopkins01) reported

    @virginmedia Yes I have called the customer service team the woman was lovely however nothing could be done

  • Craiglord14 Craig lord (@Craiglord14) reported

    @NickNairn @VodafoneUK Virgin media👍👍👍 Dedicated cable Not down a dated phone line like others

  • hollyYL Holly🐌🌱🍄 (@hollyYL) reported

    @virginmedia it’s been 3 days without wifi so far please just fix it already

  • willbagjaques Will Jaques (@willbagjaques) reported

    @virginmedia can I please just speak to a human about my issues with my account set up I’ve sent everything required and got no reply for days m... I can’t get through anyone!

  • 66_mazza Mazza 66 (@66_mazza) reported

    @virginmedia Well done Virgin....another fail so much for the promised ring back today between 10.00-10.30 😡😡😡😡

  • MotoNutJob Dogknob1 (@MotoNutJob) reported

    @virginmedia 16.00 today ! Also while you're on why am I paying £62pm for broadband and phone as a customer that's been with you for EVER when a new customer can have it for half of that ! So basically you're saying I'm the idiot?