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Virgin Media outages and service status in Poplar, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Poplar, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 17, 9:44 PM GMT+1.
  • 68% Internet (68%)
  • 17% Wi-fi (17%)
  • 7% Total Blackout (7%)
  • 4% TV (4%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Virgin Media

Virgin Media is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Waltham Forest, Hackney, Poplar, Newham, Islington, City of London, and City of Westminster.

CityProblem TypeReport Time
Southwark TV 5 hours ago
Southwark Internet 9 hours ago
Waltham Forest Internet 11 hours ago
Hackney Wi-fi 12 hours ago
Southwark Internet 13 hours ago
Poplar Internet 1 day ago

Nearby cities with recent reports

Hackney

20 recent signals

12 hours ago
Southwark

10 recent signals

5 hours ago
Newham

5 recent signals

2 days ago
City of London

3 recent signals

5 days ago
Waltham Forest

2 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

  • vmrampulla
    Vincenzo Rampulla (@vmrampulla) reported from Poplar, England

    @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

  • HazanJJ
    JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!

  • thomasdmatthews
    Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

  • drawing_daily
    Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

  • Weaverfooty14
    Michael James Weaver (@Weaverfooty14) reported from Blackheath, England

    @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

  • Sherm4nLC
    Germán López-Campos (@Sherm4nLC) reported from Camberwell, England

    @virginmedia It seems there are some issues in SE22, could you confirm?

  • declan1968
    Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • PieFaceMark
    mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • sumnjam
    Medan (@sumnjam) reported from Hackney, England

    @virginmedia It doesn't work , now I have lost home phone service

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

  • sharlewis58
    Shar 💙 #IStandWithUkraine (@sharlewis58) reported from Hackney, England

    @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!

  • appariciojunior
    AJ (@appariciojunior) reported from East Ham, England

    Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @Marcroy_Smith @virginmedia Same here and customer service not available either

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • danmurf
    Dan Murfitt (@danmurf) reported

    @virginmedia I can’t seem to watch any of the Sky Sports+ channels. Can see others have the same problem too. When will this be fixed? Thanks

  • rwfc236
    Howard Freeman (@rwfc236) reported

    @virginmedia as usual Virgin media lets me down when I need it. Trying to watch the West Ham game and am in an impossible loop as my passkey is not recognised, it doesn’t actually show how or why and then the link does nothing. Pathetic as usual what a waste of money

  • alex___jones
    alex jones (@alex___jones) reported

    @virginmedia What’s happening with football on the red button?? Paying for a service I’m not getting 😡

  • UtuggUmwere43v
    Utugg Umwer (@UtuggUmwere43v) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Simon_Gleaden
    Simon J Gleaden (@Simon_Gleaden) reported

    @IainSankey @virginmedia There's no reward for customer loyalty these days. One's reward for staying with the same company for years is to be treated as a mug!

  • jimswanstonlive
    Jimmy Swanston (@jimswanstonlive) reported

    @virginmedia @EllisMartin Hoping for refund on it everyday there seems to be a problem with my broadband or tv and pay enough money each month

  • dweir3132
    David Weir (@dweir3132) reported

    @jamezymaryan @RobNoonan007 @virginmedia Same here - premium money for piss poor service.

  • R4g3Kw1t
    Andy Owen (@R4g3Kw1t) reported

    So first match day of the new season and @virginmedia appears to be broken. No wifi to speak of...

  • DMGoodman1989
    D.G (@DMGoodman1989) reported

    @virginmedia Ok so no sky sports+ available to watch on my Virgin TV. I’ve tried to log into the sky sports app however my Virgin02 ID is not recognised and will not allow me to me to sign in!! Shambles the game kicks off in 4mins!!

  • pxrt8i
    👾 (@pxrt8i) reported

    @mark240868 @virginmedia they hope to fix by the 28th august…