Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Tower Hamlets, Hackney, Holborn, Poplar, Lewisham, Enfield Town, Croydon, Mitcham, Hampstead, Southwark, Bermondsey, City of Westminster, Camden Town and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Tower Hamlets |
Internet | |
| London |
Total Blackout | |
| Hackney |
Phone | |
| Holborn |
Total Blackout | |
| Poplar |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Salih Karakis
(@SalKarakis) reported
from
Enfield Lock, England
@virginmedia can you please sort the connection problems! Why do we pay money for something that’s not working properly
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help
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Dan Marsh
(@DanGosBig) reported
from
Lambeth, England
@virginmedia another week, another loss of broadband service. And your status update suggests no fix until 4pm today, without providing any details. I expect a big drop in my bill this month
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.
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JPU Records
(@JPUrecords) reported
from
Enfield Lock, England
@Demieliana @alec_zetter @MondoDan @MOsman1977 @Bajan_Mark @virginmedia In EN3 and spoke to someone on the phone who said there wasn’t a problem but there clearly is. Can barely browse the internet!
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Cazza
(@carolhegs) reported
from
Eltham, England
OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined
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enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Aha just did the postcode check and it says you're hoping to have a fix by tomorrow. Do you have any more information please? We were hoping to have a family viewing of Hamilton today. Bit obviously you've got issues you're working on
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...
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Kelly
(@kellygibbins81) reported
from
Wandsworth, England
@virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!
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themusiccurator.com
(@AlexDonelly1) reported
from
Enfield Lock, England
@virginmedia You really are running a poor service in N13. Letting customers down with constant broadband outages compounded by a lack of accountability for this.Not impressed.
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Alexander Samuels
(@alexsam_89) reported
from
Borehamwood, England
Having mega internet problems today with @virginmedia... helpppp
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enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Hello. Hope you're well. We seem to be having problems accessing the internet in Hackney and I just wondered if you had any updates on whether it's a general outage or not. Any help much appreciated thanks.
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia Yes, still. So for the past 2 hours I have no internet at all @virginmedia How long I can wait until someone will answer the phone or reply to my txt. It’s ridiculous. Seriously thinking to give the notice. Your service is the worst I’ve had, met
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia But I did everything. And still nothing. Seriously there must be some solutions, way how to fix it. Been patience enough for the past weeks. But I need to work & to do it I need be connected to internet. So....
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PelhamB
(@PelhamB) reported
from
Croydon, England
@libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.
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Mark Pickering
(@mp14mp) reported
from
Islington, England
@virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia I have waited in for over 4 hours for your engineer to find a leaflet on my doorstep - obviously someone didn’t bother to knock. This is now week 3 trying to get the service I pay for. I can’t spend anymore of my life on your voicehold. How can I get this sorted?
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Athletics Statto
(@athleticresults) reported
from
Enfield Lock, England
@virginmedia Anyone know the world record for launching a virgin hub as it will be happening very soon!! Had a technican booked tomorrow told my fault wasnt me they cancelled tech my connection is still crap #virginmediadown and now cant get boosters working
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@virginmedia we are paying a very high fee for not having broadband. It’s 4 days now and people like me who rely on the internet for work should get some compensation. Having to work hooked to my phone’s hotspot while paying for a service that is not provided. Not happy.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gwalin Stoneson
(@GwalinStoneson) reported
@virginmedia Hi there, are you aware of an issue with emails? I can't access my email account from either my pc or mobile.
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Dianne Webb yolo
(@webbd097) reported
@virginmedia No help your staff are robots
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Chirag
(@Chirag50244821) reported
@virginmedia hi I had spoken to the retention team and they had placed an order for a wifi booster and said it would come arrive in 9-14 days, but I haven’t received anything yet. Please can you help? Thanks
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ontvnow
(@ontvnow) reported
@N16Breda @virginmedia Same problem here, blueyonder email account fine yesterday, today getting imap server not responding?
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Trevor Fox
(@trevorfox) reported
@virginmedia @elldallan We are in ME4 and ours is down as well service status states its ok, then when you sign in to My Virgin media it states there is an issue and will be reslved by 3pm
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Sammy
(@SammyHalil) reported
still waiting for that call back @virginmedia …. 🙄 Worst customer service ever! Not to mention how unfair you treat your customers. Everything is our fault even your bad lines and service. No compensation offered. Trying to leave & it will cost me £££ 😥#badcustomerservice
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Termeh
(@Termehhs) reported
@virginmedia Yes. And now Ive been on the phone for 20 minutes and just been hung up on. Joke of a company with awful support. Advisor had no clue what to do, put me on hold for 10 minutes then hung up. Again. Joke.
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David Corry
(@davidac135) reported
@virginmedia I have no broadband. London uk. How do I get help with this? Thanks
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Nick Swatton
(@nickswatton) reported
@virginmedia As ever you’re showing no issues but speeds are only 25% of what they should be. I resist the temptation to call you as that is normally followed by a couple of weeks of unsolicited marketing calls from you. In the market for a new provider. They can’t all be as bad as you are
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𝐒𝐎𝐏𝐇𝐈𝐄 🌹
(@sophiemcex) reported
Omg I’m about to lose it. Wish I’d never changed my phone over to @virginmedia. Still have no number, got more chance of getting in contact with the Queen than their customer service team. Absolute garbage 🗑