Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Southwark, Woodford Green, Croydon, Ilford, Dagenham, Beckenham, Enfield Town, Merton, Waltham Forest, City of Westminster, Paddington and Newham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Daniel W
(@damawa42) reported
from
Kensington, England
@virginmedia Occupant. Yet you know full well the occupant is already a customer. I know, I know, you're going to tell me it's a different department or a third party, but that's pathetic. Please inform them of current customers so they don't get spammed. Morons.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Still hanging on 25 minutes you really care about your customer
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia 2/2 you be able to supply a service at a later date.
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia your customer service is the worse
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Captain Zongo
(@CaptainZongo) reported
from
Croydon, England
@virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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Paul
(@PaulG_Lon) reported
from
Wandsworth, England
@TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia I’ve just been hanging in for 20 mins to let you know I’m leaving so how long will a complaint take !!!!!!! Still hanging on 😤
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Caroline Murphy
(@carmurp) reported
from
Walthamstow, England
@virginmedia No it has not been fixed. The WiFi returned temporarily and it has gone again....leaving my children with no access to essential online learning resources. They have not been able to do their homework all weekend. This is extremely poor service. You need to fix ASAP.
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paul taylor
(@trustintalk) reported
from
Paddington, England
Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@MickHarkin8 @virginmedia Not talking about a new customer.
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Also your response to social media is crap
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Rich Homie Yom
(@yomzworld) reported
from
East Ham, England
@virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all
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Loris Zubanović
(@LorisZubanovic) reported
from
Ilford, England
@virginmedia No, still no service. I called and they told me it would be back at around 12h, but then got an SMS telling that it would be around 14h. They move that target every few hours.
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Peter Boxer
(@peter_boxer) reported
from
Croydon, England
@virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
Have u hot a problem with your phone lines @virginmedia Twice I have been in a q for 15 mins to be cut off.
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Spyinthesky
(@spyinthesky) reported
from
Enfield Lock, England
@virginmedia I'm already tempted to quit your over priced service that just might be the decider. But I guess once you start *************** out of your customers eh
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eleanor
(@eleanorhendo) reported
@virginmedia Your services and prices are absolute crap and I wouldn’t be surprised if half your customers change providers like I did last year.
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PizzaandMetalguy
(@Destroyerofpiz2) reported
@SholaMos1 @virginmedia They are the a bunch of criminals the wifi doesn’t work 99% of the time and the customer service is even worse
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Clare G
(@33CO4) reported
@virginmedia I haven’t received one service update text since New Years Eve, despite registering loss of service many times, nor have I receivedANY credit. Customer Service wouldn’t tell me how much I’ll get & nothing applied to my bill. No response to complaint. Why?
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Herpaderp
(@cappybert) reported
@SenseMakesNone @virginmedia This kind of shitshow is precisely why I binned Vermin Media for my TV and home phone... Viva La IPTV!...... and the broadband is next to go when YouFibre finish provisioning in my street. Synchro 1Gb service! A Vermin Media operative told me "no-one needs 1Gb upstream!". Pft!
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Cardiff Property Solutions
(@CardiffPropert1) reported
@virginmedia Youve a big issue chasing customers for money they dont owe,making it so hard for them,joke of a company,all good when with them but try and leave and your knackered
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Kerry McEwan
(@kerrym71) reported
@virginmedia not just broadband, but landlines are not working in the CT19 area. What is the estimated time of a fix for this please?
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KJ
(@releasethekaren) reported
@virginmedia @nealesj Please don’t take that patronising tone. I can’t work today and I have a deadline. Your service is unreliable and expensive so do try to be a little more humble with your customer care.
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Jordan Porter
(@JordanPorter94) reported
@virginmedia Price increases of over 10% for a service with poor availability? Time to switch.
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ragegun
(@_ragegun) reported
NGL, had #virginmedia in one form or another since it was called blueyonder and the decline in quality of service lately has been precipitous.
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Paul Laver
(@laverpau) reported
@virginmedia Your contact centre didn't even know when I called, typical bad communication from @virginmedia