Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, City of Westminster, Southwark, Islington, City of London, Newham, Waltham Forest, and Poplar.

City	Problem Type	Report Time
Hackney	Internet	12 hours ago
Hackney	Internet	1 day ago
Hackney	Internet	1 day ago
Hackney	Phone	1 day ago
Hackney	TV	2 days ago
Hackney	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Derrick Brown (@DerrickSWB) reported 6 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 7 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Riccardo Del Bello (@RickDelBello) reported 9 minutes ago from Hackney, England

  @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

• 
  Helen Reihill (@BBLn15) reported 10 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Helen Reihill (@BBLn15) reported 14 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Nigel Ellway (@Nigelellway) reported 21 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Kay Bak (@kaybaka) reported 23 minutes ago from Camberwell, England

  @virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!

• 
  Swami (@swami102) reported 27 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Kay Bak (@kaybaka) reported 34 minutes ago from Camberwell, England

  @virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!

• 
  Helen Reihill (@BBLn15) reported 34 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 35 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Thomas Matthews (@thomasdmatthews) reported 38 minutes ago from Islington, England

  @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

• 
  Rebecca Gould (@beccaleigh99) reported 43 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  S Dyett Gicquel (@LGuard123) reported 50 minutes ago from Hackney, England

  @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 51 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 55 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Germán López-Campos (@Sherm4nLC) reported 56 minutes ago from Camberwell, England

  @virginmedia It seems there are some issues in SE22, could you confirm?

• 
  Medan (@sumnjam) reported 56 minutes ago from Hackney, England

  @virginmedia It doesn't work , now I have lost home phone service

• 
  Richard Gendal Brown (@gendal) reported 59 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  spite driven development (@thomas_maurice) reported 59 minutes ago from Islington, England

  Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Old German - English Translator (@old_stephen) reported 51 seconds ago

  @virginmedia About a month ago, you "upgraded" my broadband line You told me to plug my landline into my router, I did this and the phone stopped working. None of your crappy automated solutions have fixed this. Please tell me when ou are going to fix it or how to switch provider

• 
  🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported 3 minutes ago

  @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

• 
  Gwen Maynard (@KookieG62) reported 5 minutes ago

  @virginmedia Absolutely shocking service . Broadband and TV down since electrical storm on Thursday morning. Not fixed despite you saying otherwise. You keep cancelling the engineers to come to my home.

• 
  Melanie💙 (@provensportie) reported 9 minutes ago

  @SammyMcfarlane1 @virginmedia @alexand979677 Exactly incredible frustrating !! What is the point in them saying they will help you !!

• 
  Mr Moanivator (@MrMoanivator) reported 10 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Tracy Clarkin (@tracyhunter66) reported 10 minutes ago

  @virginmedia I have had no internet or phone service since 10pm on Wednesday , it's now Friday and still no service

• 
  doozerlyn (@doozerlyn) reported 14 minutes ago

  @virginmedia Why are you fixing everyone's red button issue on 28th August?? Mine says its going to be done at 1008 hours that day??? All engineers off till then or something else???

• 
  Habbott :-) 🇺🇦 (@BeakyTweeter) reported 17 minutes ago

  @virginmedia Help!! Our neighbours are Virgin installed but they said cables were needed as no-one on the street had it. Our Virgin connection at the gate has now been cut off!!!!!

• 
  vicki wright (@vickiwright77) reported 19 minutes ago

  @virginmedia please can I have an update on service status in RG31 6

• 
  Martin G (@pizzapat246) reported 20 minutes ago

  @virginmedia are your e mails down ?