Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Newham, Hackney, Poplar, City of London, City of Westminster, Southwark, Islington, Waltham Forest, Barking, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Newham	Internet	13 hours ago
Hackney	Internet	16 hours ago
Poplar	Internet	1 day ago
Poplar	Internet	1 day ago
City of London	Internet	2 days ago
City of London	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  S Dyett Gicquel (@LGuard123) reported 4 minutes ago from Hackney, England

  @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

• 
  VM (@BowTieMendoza) reported 5 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Helen Reihill (@BBLn15) reported 5 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Helen Reihill (@BBLn15) reported 6 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  SallyH (@sallyhhk) reported 12 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  radz (@rtkosha) reported 13 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Richard Gendal Brown (@gendal) reported 14 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Vignesh (@mistervickster) reported 14 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Medan (@sumnjam) reported 19 minutes ago from Hackney, England

  @virginmedia It doesn't work , now I have lost home phone service

• 
  Nathan Talbot (@nathantalbot) reported 22 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Kay Bak (@kaybaka) reported 22 minutes ago from Camberwell, England

  @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

• 
  Befitat50 (@befitat50) reported 26 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Charles Howarth (@HowarthCharles) reported 29 minutes ago from Hackney, England

  @jonwensley @virginmedia Just wait until you try to cancel!

• 
  kevin richardson (@kevinri00714924) reported 38 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 42 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Thomas Matthews (@thomasdmatthews) reported 43 minutes ago from Islington, England

  @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

• 
  Andrew Battle (@andy_s_battle) reported 50 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  Vincenzo Rampulla (@vmrampulla) reported 58 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Millwall halfwayline (@millwalljdb) reported 58 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Lloyd Child (@islingtonlloyd) reported 58 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  v (@CourageHonour) reported 11 minutes ago

  @virginmedia virgin media absolute joke with no customer service of any use....totally given up trying to resolve issues......bye...hello sky.

• 
  Gibbodive (@gibbodive) reported 12 minutes ago

  @entrustTMF @virginmedia BT are woeful too. Over 20 years of misery at 2 different premises. Starlink now - exceptional in every way except for one 3hr occasion with a world wide outage. AMZN also getting into satellite broadband soon. US extreme tech beating UK cables buried in the ground !

• 
  mia (@miaKJKJ22) reported 13 minutes ago

  @virginmedia @entrustTMF Do you think it's funny?? People pay for service which you cannot deliver

• 
  NJS (@NJS0580) reported 13 minutes ago

  @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

• 
  Marc (@marcleigh) reported 14 minutes ago

  @o2 @virginmedia your new sign in method is ridiculous this is 2026 get proper security not this stupid email link to verify

• 
  Rusty Spoons (@JustRusty) reported 15 minutes ago

  @virginmedia How vile. There is no amount outstanding on my account. It has been paid. The response I got from the credit file amendments team was to contact the credit file amendments team. So I'll just go to CISAS. You're even horrible on social media. No wonder your trust pilot is so low.

• 
  Seno (@SenosLIVE) reported 18 minutes ago

  @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers

• 
  Tony dee (@tonemillwall) reported 19 minutes ago

  @virginmedia sort the Internet connection out please , paying premium rate for a crap service , Internet has been terrible for the last few days

• 
  G.Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported 20 minutes ago

  @virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail

• 
  nini ☆ (@thatluckygirl4) reported 20 minutes ago

  @virginmedia hi can you please get back to me? been trying to get in touch about this for 2 weeks now and got charged a late payment fee, on top of this, the wifi connection has been really slow