Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/24/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Fulham, Greater London, Hackney, London, Croydon, City of Westminster, Southwark, Poplar, Chingford, Wandsworth, Harringay, Romford, Newham, Loughton and Orpington.

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City Problem Type Report Time
United KingdomFulham Total Blackout
United KingdomGreater London Wi-fi
United KingdomHackney Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • skipratmedia craig burston (@skipratmedia) reported from Kidbrooke, England

    @virginmedia We know of an issue in your area that results in loss of service [...] you may be eligible for bill credit if your service isn't restored within two full working days.” I don’t know about bill credit but I massively need to work from home today.

  • BillieIng Billie Ing (@BillieIng) reported from Lambeth, England

    @virginmedia It won’t let me. That’s the issue

  • GoldSoul_P Prince 👑 🇺🇬 (@GoldSoul_P) reported from Enfield Lock, England

    I swear I’m tired of @virginmedia last week the tv box decides to act up and I had to wait 3 days for a new one and now the broadbands not working so I’m without internet for God knows how long smh

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @AyoCaesar Problem is that Sky have no control over it, because its actually owned by Openreach. They own the lines for all providers, apart from obviously Virgin Media.

  • Kimmy_CPFC Kimberley Morris (@Kimmy_CPFC) reported from Croydon, England

    @virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    I will now make a point of tweeting every time my @virginmedia broadband service is down so we can keep a live record of how often this happens. It will be a wild ride! (Down for the last 20 minutes, website also down for maintenance apparently).

  • rezaalimalik Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!

  • mikeyplewis Mikey Schmikey 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 🇪🇺 (@mikeyplewis) reported from Islington, England

    @moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/

  • rezaalimalik Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks

  • g_davep davep (@g_davep) reported from Croydon, England

    @virginmedia #sw16 #broadband poor service can you confirm if you have resumed normal service the broadband is down since yesterday sw16 4sd

  • HanHan1 H a n n a h (@HanHan1) reported from Bromley, England

    @virginmedia I haven’t rebooted anything, it has just always been this slow for the whole time I have had it

  • masters_nik nik_masters (@masters_nik) reported from Camden Town, England

    @virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.

  • skipratmedia craig burston (@skipratmedia) reported from Kidbrooke, England

    dear @virginmedia your internet connectivity is broken.

  • HanHan1 H a n n a h (@HanHan1) reported from Bromley, England

    What is the point of having @virginmedia when the Internet NEVER works and when you mention it no one helps! What am I even paying for 😡

  • rezaalimalik Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia And if the issue is more@complex than originally thought, I should be informed and not keep having to waste even more time chasing information from you. It’s really not good enough.

  • rezaalimalik Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia

  • BillieIng Billie Ing (@BillieIng) reported from Lambeth, England

    @virginmedia Broadband fixed - but still can’t get into my account. I joined you in August and it’s still not resolved... have tried phone, Twitter, text, asked the engineer f2f - no one can help

  • RobertDejong19 Robert De-jong (@RobertDejong19) reported from East Ham, England

    @virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no

  • rezaalimalik Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GlenWilliams Glen Williams 🇬🇧 (@GlenWilliams) reported

    @virginmedia I've been on the phone for over an hour to you guys, and still am, and I'm nowhere near to getting this Netflix issue resolved. You keep reverting my plan back to Standard with our upgrade to 4k being rejected each time. No one knows how to fix it. Will cancel soon!

  • N_Mistry98 Nikesh Mistry (@N_Mistry98) reported

    @virginmedia No worries...managed to speak to an agent. Surprisingly didn't had to wait long. Known issue in area will be resolved in next 24hrs. If not I'll be in touch again 👍🏽

  • artheart71 Neldy 💙🇪🇺 (@artheart71) reported

    @tonymc39 @LollyEyesMF @virginmedia Yep. I will never again touch Virgin Media - not if it was the only broadband available. I’d go without. Terrible, terrible excuse for customer service.

  • PhilWhomes Phil Whomes (@PhilWhomes) reported

    The latest @virginmedia hub doesn't perform with many @SamsungMobile tablets and neither company seem to care. Been a known issue for many months. @techradar

  • foufoutis Panagiotis Foufoutis (@foufoutis) reported

    @virginmedia :"Hello you’re through to the Customer Relations messaging team...replies to this service are not immediate allowing you to get on with your day." Proceed to be 'on hold' for 24hrs, as replies take forever

  • WoFairUK WoFair (@WoFairUK) reported

    @virginmedia You need to check the CH65 Area as there are lots of packet loss in the area, i'm constantly getting this problem when connected to your 3.0 hub and have expressed this over the phone prior... please investigate before i find someone else...

  • RichSteltner Richard Steltner (@RichSteltner) reported

    @virginmedia my virgin box has been shutting down and rebooting about every 10 - 15 mins all evening. Absolute joke. By joke, I mean **** that won't flush

  • Samyaa_x Samyaa (@Samyaa_x) reported

    @virginmedia I’ve spoken to the payments team who then transferred me to the cancellation team who have now transferred me back to the payments team?!!! I’ve been on the phone for 47mins?! I just want to cancel my service and be done with you guys please

  • DavidTCampbell6 David Campbell #Conservative (@DavidTCampbell6) reported

    @KatePollard10 @virginmedia My box has been having the same problem. Their website says there are issues with TV & broadband, but my broadband is fine, it's just the TV.

  • Ryanpri03433897 Ryan price (@Ryanpri03433897) reported

    @virginmedia absolutely awful, tv goes off every 5 mins. Disgrace