Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/16/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, Harringay, Fulham, City of Westminster, Hackney, Hammersmith, Waltham Forest, Croydon, Ilford, Mitcham, Paddington, Merton, Romford and City of London.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomPoplar Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHarringay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)

  • BaldockPatricia Patricia Baldock (@BaldockPatricia) reported from Lambeth, England

    @virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money

  • JeremyNaylorTV Jeremy Naylor (@JeremyNaylorTV) reported from Enfield Lock, England

    Just left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • cjcunners Carol Cunliffe (@cjcunners) reported from Bromley, England

    What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia

  • andrewb_63 Andrew Burns (@andrewb_63) reported from Ilford, England

    @virginmedia There's an issue in the area and we let out technicians know

  • Mark_Sapsford Mark Sapsford (@Mark_Sapsford) reported from Chigwell, England

    @virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise

  • josethepotter Jose Carvalho (@josethepotter) reported from Hammersmith, England

    ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson

  • sallyhhk SallyH (@sallyhhk) reported from Islington, England

    @virginmedia But the service page is saying there isn’t an issue - so how does that help?

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia is there an estimated fix time for E18, please?

  • t3xuga 𝒯𝑒𝓍𝓊𝑔𝒶 (@t3xuga) reported from London, England

    @virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?

  • cjcunners Carol Cunliffe (@cjcunners) reported from Bromley, England

    @virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .

  • dmxcrew dmxcrew (@dmxcrew) reported from Islington, England

    @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

  • LGuard123 S Dyett Gicquel (@LGuard123) reported from Islington, England

    @virginmedia Brilliant & I appreciate your help

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.

  • dizzleeducation David Carpenter (@dizzleeducation) reported from Bexleyheath, England

    @GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜

  • laurenbubs51 Lauren Payne (@laurenbubs51) reported from Bromley, England

    @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

  • LGuard123 S Dyett Gicquel (@LGuard123) reported from Hackney, England

    @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

  • realdealpod therealdealpodcast (@realdealpod) reported from Lambeth, England

    @virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • drybri B Mac (@drybri) reported

    @virginmedia sorted it. I’ve now been on the web chat for an hour (v slow). I can’t be the only one with this problem. Is it a faulty sim? I’d just live it sorted (unfortunately I’m out of my 14 days now).

  • nufcev4n Evan 🇸🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@nufcev4n) reported

    @virginmedia Turned the the booster on and it sparked for good 5 seconds then smoke come from it and now there is a awful stench in my household

  • drybri B Mac (@drybri) reported

    @virginmedia having real issues with my new sim. I’ve only had it a few weeks, and incoming calls are displayed as numbers and not the contact. Listed a contacts in the call log. I’ve since upgraded my iPhone from se 2016 to se 2020. Same problem. One lengthy phone call hasn’t …

  • fergi1972 paul ferguson (@fergi1972) reported

    @JohnTru90613516 @virginmedia They won’t mate. Theee worst customer service

  • CtrlAltJess jess (@CtrlAltJess) reported

    @virginmedia absolutely appalling service, engineer was supposed to install our wifi ten days ago, and STILL no wifi. Might get it on 7th August if I’m lucky (5 weeks after signing up). I was told an engineer would be out a week ago and still nothing, about to cancel.

  • angelabradyRIBA Angela Brady Designs (@angelabradyRIBA) reported

    @virginmedia Yes o pointed put help page and tried it but it says you need to set it up for me first. I’m still on hold to your person with music - not even bothered to come back after 30 mins

  • LinTheGin1 Lin_The_Gin (@LinTheGin1) reported

    @virginmedia cant get landline connection in RM10 8** area. Keeps telling me not possible to connect call. Are there known issues?

  • Lauren__Cann Lauren Cann (@Lauren__Cann) reported

    @virginmedia I have run the test and says no known issues. We have rebooted the internet a number of times. When I go to check the connected equipment it gives me an error message.

  • mumofboys72 nick (@mumofboys72) reported

    @virginhelp @Virgin @virginmedia Well they havent contacted me but i cant say im suprised given there awful services

  • defjaf Andrew Jaffe (@defjaf) reported

    @virginmedia I rebooted, both from the web app and by flipping the switch, but still no internet. The status page says it’s up but someone else in my road has been on the phone w/Virgin & they know it’s still down….