Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 03/22/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Borehamwood, Paddington, Hackney, London, Ilford, Camden Town, Hammersmith, Croydon, Poplar, City of London, Harringay, Newham, Southwark, Barnet and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorehamwood Wi-fi
United KingdomPaddington Internet
United KingdomHackney Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • PeterCSK Peter Kirby (@PeterCSK) reported from Islington, England

    @virginmedia why no statements or comment about you service outage. Unacceptable.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @RosellaDegori @virginmedia Is still out in N16 from 4pm yesterday. When you check status it says OK but I think they are lying. Help is possible to contact in Tuesday 08am, i am getting fed up.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE

  • rbdavis Rob Davis (@rbdavis) reported from Islington, England

    @virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...

  • omlazo OM. (@omlazo) reported from Islington, England

    @virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!

  • lesauvage POUTMEDIA.Lesauvage (@lesauvage) reported from Islington, England

    @virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system

  • jelenaculum Jelena Culum (@jelenaculum) reported from Camden Town, England

    @withnail69 @virginmedia Probably not and will fix it at some point next week

  • vim102 Vimal Kataria (@vim102) reported from Barnet, England

    @virginmedia I got no issue it's @akash_i_kotecha you get in touch with...and fast!

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs

  • mischawatson Mischa Watson (@mischawatson) reported from Hackney, England

    Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏

  • LifeOfTy__ LifeOfTy__ (@LifeOfTy__) reported from Enfield Lock, England

    @virginmedia No broadband or tv service on the TIVO. Absolutely ridiculous for the money we pay. Sort it out you *****

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @virginmedia @RosellaDegori Despite several attempts and restarting, service is still down in N16 impossible to contact help. When yiu run service check simply says everything is OK, well is NOT

  • TopWhiskies TopWhiskies (@TopWhiskies) reported from Hackney, England

    @virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...

  • 1FatKev Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia customer service is shocking, no Broadband or TV and when you call to find out an update you get a recorded messsge “Sorry lines are busy please try later” or try another service provider.

  • johngreenn John Green (@johngreenn) reported from Lambeth, England

    @Andrewcowderoy @virginmedia Down in #brixton too ;(

  • 1FatKev Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.

  • cholten99 David Durant (@cholten99) reported from London, England

    The page on @virginmedia that should show me why my broadband is down - is also down...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stylescfc emily (@stylescfc) reported

    I haven’t had WiFi connection all day on either my phone or my laptop. You are the worst @virginmedia

  • JohnHuckle8 John Huckle (@JohnHuckle8) reported

    @virginmedia Absolute rubbish that text number been trying for 2 hours now and keep getting a bloody Bot...all I want is a confirmation email of resolution....what on earth is going on....

  • MarkSki09044056 Mark Skinner (@MarkSki09044056) reported

    @virginmedia So how do I arrange it. The live chat is terrible, never gets you through. All I want is someone to let me know when I will get the booster. How do I go about cancelling. Terrible customer service, rubbish Internet and people over promise and under deliver

  • LOU1SEHardman louise hardman (@LOU1SEHardman) reported

    @virginmedia been texting Cust Servs since 10.55 because I'm not receiving text messages. Agent just said I need to check my bank has correct OTP code, what is that, and why is this my banks fault! Fed up, want to cancel 😞

  • LonesomePie Lonesome Pie (@LonesomePie) reported

    @virginmedia No. Actual cables are not broken but exposed. My patience was severely tested during the hour I was trying to inform you via your web site. Eventually managed to speak to a human being by using a very circuitous route. You could do with emergency contact details on your web site.

  • TippaDJ Tippa (@TippaDJ) reported

    @virginmedia Hi, as of yesterday I own the property so they're coming to finish work. My complaint around the damage and stress was escalated to a complaints team apparently but they haven't been in touch at all which is really not on. This happened on 15th Apr! It put the house sale at risk

  • thegidster JP (@thegidster) reported

    @virginmedia It's fixed, but how can I find out more details? With wfh 4 outages in a week is a problem.

  • simsimbol Pravin Khatri (@simsimbol) reported

    @virginmedia Thanks let me know when you fix it?

  • qprhoops81 stuart farrier (@qprhoops81) reported

    Awful service from @virginmedia. Sold a terrible phone contract to my elderly parents with a £3 per megabyte charge!! Charged over £80 for using 1 gig of data in a month. Phoned to try and solve the problem and told its their fault for not opting out in 14 days. @WhichUK

  • aownsuepwn aownsuepwn (@aownsuepwn) reported

    @virginmedia Why was I not told there would be a fault in my area until 4PM!? I have lost out on a whole days of work and will have to consequently do a night shift. I have also wasted 10GB of my data. This is your excellent customer service?