Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/28/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Southwark, Hammersmith, Newham, City of Westminster, Hackney, Croydon, Hampstead, Mitcham, Welling, Barnet, Islington, Paddington and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • ConMarbleHalls Con (@ConMarbleHalls) reported from Merton, England

    Trying to leave @virginmedia and I’ve been on hold for over a hour just to speak to someone. There trick is leave you waiting then hope you hang up and leave it. Scum

  • mizznansea Nancy S (@mizznansea) reported from Aveley, England

    @virginmedia I've been having problems with my phoneline and it is currently dead. An engineer came on Friday but its still not working. Charges have also been appearing on my phone bill for calls I have not made. This has happened twice since November.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia What happens is when I connect to the @TicketmasterUK app from the priority app, it offers no option to actually purchase. @TheO2 suggested clearing all cookies and cache. The issue with that is passwords have to be re-entered for almost every app. There must be a better way

  • laurenbubs51 Lauren Payne (@laurenbubs51) reported from Bromley, England

    @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

  • KathyMi25429227 Kathy Miller (@KathyMi25429227) reported from Croydon, England

    @virginmedia Please do......Please.. no email reply from CEO yet. Refund? I've lost money due to Virgin's recent appalling service

  • chloehester Chloe (@chloehester) reported from Islington, England

    @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

  • mizznansea Nancy S (@mizznansea) reported from Aveley, England

    @virginmedia I've been having problems with my phoneline and it is currently dead, can't make or receive calls. An engineer came on Friday but its still not working. Charges have been appearing on my phone bill for calls I have not made. This has happened twice since November.

  • Jenny_Edwards Jenny_Edwards CBE (@Jenny_Edwards) reported from Enfield Lock, England

    @virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue

  • WilsonGao10 WilsonGao (@WilsonGao10) reported from Lambeth, England

    @virginmedia @VMSolutions_ hay I just want to transfer the account ownership to my roommate. But I tried to call u three times, each time I hv to wait 2hrs, but no one could help me to solve it, only transfer to other departments, and wait !!!!!!

  • Jenny_Edwards Jenny_Edwards CBE (@Jenny_Edwards) reported from Enfield Lock, England

    @virginmedia Thanks for responding. My modem has yo be reset several times a day. Not a local area issue

  • CarlaMorris18 carla morris (@CarlaMorris18) reported from London, England

    @virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider

  • mizznansea Nancy S (@mizznansea) reported from Aveley, England

    @virginmedia Yes he left a name & phone number, said I should I let him know if I still have issues. I've contacted him 3 times including this morning since his visit last Friday.

  • Sherm4nLC Germán López-Campos (@Sherm4nLC) reported from Camberwell, England

    @virginmedia It seems there are some issues in SE22, could you confirm?

  • mizznansea Nancy S (@mizznansea) reported from Aveley, England

    @TracyWoodley4 @virginmedia @Virgin Their service has certainly gone down hill and this issue with the call centre is a complete farce. If they can't even get their own internal systems sorted as a telecomms company what hope do we have? My contract is up in March and I will defo be leaving Virgin.

  • RickDelBello Riccardo Del Bello (@RickDelBello) reported from Hackney, England

    @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

  • JeremyNaylorTV Jeremy Naylor (@JeremyNaylorTV) reported from Enfield Lock, England

    Just left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

  • willhenrywarren William Warren (@willhenrywarren) reported from London, England

    @virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 6Broski6 Bishal Gaire (@6Broski6) reported

    @virginmedia I am having issues again. Tired calling but the automated voice just shuts it down. I am having internet issues. Don't know the reason. Also why is it that I get intermittent issues every single day. been 1 month, since the start of this year.

  • jimmysunny85 jimmy rae (@jimmysunny85) reported

    @virginmedia Yes and again was told it was my fault because of my phone even though the phone worked fine before and still does,so again it's either I get back what I paid for last year and never got or the price remains the same,if the price goes up even £1 I will cancel and want my refund!

  • saywhat1sea Dan66.6%#mystory#mylife (@saywhat1sea) reported

    @virginmedia Is that because your service is so poor and customer service is non existent 🤔🤔. Interesting you never have issues taking money that does not belong to you.

  • KalpsBul Kalpesh (@KalpsBul) reported

    @virginmedia Been on the phone for 30mins, still waiting for someone from VirginMedia Customer Services to take the call !!!!!! Anyone home ?

  • DanielG57062781 Daniel Graham (@DanielG57062781) reported

    @virginmedia GET ME OUT OF THIS HELL. GET ME OUT OF MY CONTARCT. SORT IT OUT. WORST COMPANY IN THE WORLD. CANCEL MY CONTRACT NOW.

  • joe_ch1p Joe Chip (@joe_ch1p) reported

    @virginmedia And where is the option on your site to report a fault. Your automated systems clearly aren't fit for purpose. You need to investigate when people tell you there's a problem, not ignore them and/or treat them like they are imbeciles.

  • LadyBrienne1 GinFuelledCassandra💙 (@LadyBrienne1) reported

    @positivesarah @virginmedia Oh ffs. And I love how they say it’s easy to set up when it isn’t if you need another extra router to give a strong signal to the rest of the house.

  • joe_ch1p Joe Chip (@joe_ch1p) reported

    @virginmedia I already have one that was delivered a few days ago as I was offered a free upgrade. Not fitted it yet. I don't want to until I'm sure there isn't an outage.

  • Hydra_Saiko Hydra ヒドラ (@Hydra_Saiko) reported

    @virginmedia 4pm that's too long for some when we need to do work and tethering to our mobiles doesn't help

  • venkatmarga Venkat M (@venkatmarga) reported

    @virginmedia Sorry to say! I have been trying to reach you since y'day spent nearly an hour on phone, more than 3 hours thru live chat and whatsapp, and from today morning since 8.00 am. Do you really have any customer service agent working ?