Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/18/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Bromley, Croydon, Hackney, London, Dagenham, Beckenham, Chigwell, Bexleyheath, Camden Town, Poplar, Harringay, Fulham, City of Westminster and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith TV
United KingdomBromley Phone
United KingdomCroydon Wi-fi
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • Lisamarie0410x Lisa (@Lisamarie0410x) reported from Enfield Lock, England

    @virginmedia whole service has gone down. Its bloody ridiculous

  • angelrosie5 Angela (@angelrosie5) reported from Ilford, England

    @virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!

  • playgirlc Claire 🤦🎭 prefers animals to humans (@playgirlc) reported from Lambeth, England

    FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.

  • N1CKxP Nick (@N1CKxP) reported from Tottenham, England

    My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then

  • david_renty David Renton (@david_renty) reported from Barnet, England

    @virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @djdymond @virginmedialife @virginmedia And you can only claim compensation for no service not a ****** service that cuts out about once an hour. I can not wait to get out of this contract. I have set a timer. Years and years of broadband with other providers and I have never experienced this.

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.

  • david_renty David Renton (@david_renty) reported from Barnet, England

    @virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...

  • guinnessaddick Gerry (@guinnessaddick) reported from Dartford, England

    @thorogodies @Missbwattie @virginmedia We don’t have many problems with ours, surprised you do, as you’re only round the corner, must be a box problem.

  • Gertie58 Sharon Hills 💗 (@Gertie58) reported from Dartford, England

    @virginmedia We have broadband but no WiFi. Rang customer services on Thursday lunchtime to be told that although nothing shows up in the service checker it' known fault and should be back today, now it's almost two days without WiFi, just want update from someone who knows what's happening

  • Mabs79 Mabs Ahmed (@Mabs79) reported from Camberwell, England

    @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

  • ameehan71 Alex (@ameehan71) reported from Bromley, England

    @virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.

  • harberlisalfc lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England

    @virginmedia is there an issue with broadband. Been down all morning

  • edshots Edward Moore-bius: It's a Moore-bing time!!! (@edshots) reported from Croydon, England

    @virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?

  • guydorrell1 Guy Dorrell (@guydorrell1) reported from Wandsworth, England

    Er, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs

  • nicolas_laborie Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

  • TrendafilovVlad Vlad (@TrendafilovVlad) reported from Merton, England

    @virginmedia worst experience with a utility provider in the UK. Back in June I let them know I am moving address. The agent I spoke with told me I don’t need to book an appointment and I can just take my equipment with me and connect it in the new place. I was surprised by 1

  • andypurbrick Russ Nightlife (@andypurbrick) reported from Walthamstow, England

    @virginmedia Can't watch any movies at all as our broadband is down AGAIN

  • Gertie58 Sharon Hills 💗 (@Gertie58) reported from Dartford, England

    @virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Pensar_Mark Mark Williams (@Pensar_Mark) reported from Berkhamsted, England

    @virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail

  • ddjanders Daniel Anderson (@ddjanders) reported

    @sky your broadband is shocking......your app says I have fast speed but an independent broadband speed test claims my internet speed is slow! Absolutely crap. @virginmedia please get us connected @ NN14 as sky are scammers.

  • aimeesaber Aimee Saber (@aimeesaber) reported

    @virginmedia utterly disgusted with your customer service have been waiting on a delivery for over 3 weeks (was meant to take 3 days) spent hours on the phone to be given different info each time. Was promised a call back from a manager within 48 hours on Thursday, guess what???

  • jacklb25 Jack (@jacklb25) reported

    @virginmedia is such a crock of ****. 4th day lost Internet for over 3 hours starting from 4 pm. Sorry excuse of a WiFi provider if you're looking to switch. Don't recommend.

  • shnoozlum Wendy (@shnoozlum) reported

    @virginmedia following your advice. I called the status line, and there are no issues on broadband, Tv, or phone in my area. So why haven't the 2 engineers been in touch to rearrange my appt?

  • jdarv1990 Josh Darville (@jdarv1990) reported

    @virginmedia Having spoken on the phone to the team I was due to have an engineer out midweek, however this was cancelled via text on the day last week due to a known issue in the area. Issue has remained everyday ever since and not fixed. I'm paying for a service that doesn't work. Shambles.

  • hugob35 hugo (@hugob35) reported

    @irenflshow Hey lads will the wednesday TV show be on twitter aswell, turns out dont have Virgin media sport channel, as I'm a sky customer.

  • elmojay123 Jenni Jones (@elmojay123) reported

    @virginmedia wish I’d never phoned them and stayed with sky, appalling customer service, managers that ignore you then put the phone down

  • Kevlar95s Kevlar90s (@Kevlar95s) reported

    @virginmedia Internet has gone down for some reason, it just keeps rebooting by itself and I have manually rebooted twice. I need to stream at 9pm, please fix this ASAP 👀😥

  • DamienMorganSm3 Damien Morgan-Smith (@DamienMorganSm3) reported

    @dawnbensonart @virginmedia Me too. Exact same issues.