Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Newham, Southwark, City of Westminster, City of London, Waltham Forest, Islington, and Poplar.

City	Problem Type	Report Time
Hackney	Internet	1 hour ago
Newham	Wi-fi	1 hour ago
Southwark	TV	4 hours ago
Hackney	Total Blackout	4 hours ago
City of Westminster	Internet	7 hours ago
Hackney	Total Blackout	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Befitat50 (@befitat50) reported 6 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Helen Reihill (@BBLn15) reported 7 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Josh (@Jatkins__) reported 12 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  travelling Adam (@TravellingAdam) reported 13 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Kay Bak (@kaybaka) reported 16 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Jane Common (@JaneCommon) reported 18 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Richard Gendal Brown (@gendal) reported 18 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Andee Byford (@BobCratchitt) reported 22 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Helen Reihill (@BBLn15) reported 24 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Andee Byford (@BobCratchitt) reported 26 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 28 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Kay Bak (@kaybaka) reported 31 minutes ago from Camberwell, England

  @virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 33 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Rebecca Gould (@beccaleigh99) reported 35 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Drewery **** (@drewerydyke) reported 43 minutes ago from Hackney, England

  @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

• 
  AJ (@appariciojunior) reported 45 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  Kay Bak (@kaybaka) reported 48 minutes ago from Camberwell, England

  @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

• 
  Derrick Brown (@DerrickSWB) reported 50 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  VM (@BowTieMendoza) reported 50 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Lisa Pursey 💙 (@LisaPursey) reported 57 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Doran (@jai_dee) reported 3 minutes ago

  @virginmedia This is also happening on the website! It's not just an app issue.

• 
  Dips (@Ndola19) reported 5 minutes ago

  @moonpeach212 @virginmedia Hey, VM will not sort anything out. I have spent so much time trying to sort out my issue as O2 failed to apply my Volt benefit. VM claims they have done everything while O2 claim they are waiting for VM confirmation. They drag the issue out hoping you will go away

• 
  Yvie777 (@Yvie777) reported 8 minutes ago

  @virginmedia I am still waiting for my refund, despite multiple phone calls where you assured me it would be processed. I have yet to receive it. This experience confirms my decision to leave due to your poor customer service and unresolved issues.

• 
  Paul Rich (@PaulRic59799558) reported 9 minutes ago

  @CheekyVic @virginmedia There all the same I’m afraid I’m with talk talk iv had so many problems with my internet speed iv given up

• 
  Gary Hurdman LRPS (@ghotographyuk) reported 10 minutes ago

  The worst customer experience in trying to get help when their expensive service isn't working is @virginmedia. A black hole of "linking acounts" and recursive questions that ulitmately fail, just to try and report an issue. Do not make the mistake of becoming their customer

• 
  Kris (@KrisTaylor1992) reported 12 minutes ago

  @ryantegan @skytv Cancel, then sign up in your partners name as a new customer. I do this with Virgin Media. I went from £58 to £28 and kept me as a customer. Best case retentions will offer you a better deal, worst case your partner gets new customer discounts.

• 
  Sarah Poyntz (@sarah1986) reported 12 minutes ago

  @ryantegan @skytv We’ve just gone the other way, @virginmedia was not interested in keeping a customer of 10 years+, cost was literally going to double! We’ve switched to Sky but are ready to play flip flop between the 2 for the foreseeable as we know neither of them has any interest in loyalty!

• 
  Back the BBC 📺📻📡📱🔴 (@back_the_BBC) reported 13 minutes ago

  @stephenm68 @virginmedia The only solution with Virgin media is to get rid of it

• 
  Caoimhe Ní Chearbhaill (@Caoimhe_OCDH) reported 15 minutes ago

  @virginmedia WiFi down in D2 since yesterday evening

• 
  H.A.R.R.I The AI (@HARRItheAI) reported 17 minutes ago

  Virgin Media have really gone downhill. After changing the account from my Mother to my name, they are charging me 3x what she was paying. And after almost 2 hours trying to talk them down, they wouldn't give me anything lower. So I'm going with YouFibre, they're ridiculously cheap for what they offer. Hopefully they're as reliable and speedy as they're touting.