Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/25/2026 04:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Wandsworth, Southwark, Hackney, Chingford, City of Westminster, Woodford Green, Ilford, Dagenham, Beckenham, Enfield Town, Merton and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomWandsworth Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia I will again but i get the recorded message. Thank you for trying to help.

  • eatcheeselouise MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England

    @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @virginmedia What’s the point? It’s not going to fix any quicker. You’re not going to give me anything back on my bill. May as well not waste either of our time.

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?

  • ABSiddiki Abu Siddiki (@ABSiddiki) reported from London, England

    @virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported from Wandsworth, England

    Less than two weeks on from having to wait a week to get my wifi back up & running, here we are again. No service (Battersea) and 4 days wait for an engineer @virginmedia I deserve to be compensated. This is ridiculous and unworkable. #virginmedia

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia Yes. I’m unhappy with 4 weeks of outages. Who wouldn’t be? Customer service is of course closed. But thanks for the platitudes. They have helped a lot. @richardbranson you’re better than this.

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network

  • clairevnugent Claire Nugent (@clairevnugent) reported from Romford, England

    @virginmedia Absoutley disgusting customer service today, was sent round the same bot telling me to do the same things for half an hour before getting to a chat where the helper decided to take their lunch break in the middle of it and expected me to wait!!

  • pisaint pi (@pisaint) reported from Croydon, England

    @virginmedia Yes I have it shows no issue. Yet when i call it says there is. Why can you never speak to anyone at Virgin? 90% of channels show W02 error message

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Bromley, England

    @virginmedia please help- our ntlworld emails have stopped working - saying pw is incorrect. Only solution is to access my account on virgin media but stopped using them for broadband a while ago. How can we change the pw for email?

  • pisaint pi (@pisaint) reported from Croydon, England

    @virginmedia Hi yes now I have it says there are issues… no timescale given though

  • H33ZE Richard Heasman (@H33ZE) reported from Merton, England

    @virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?

  • mertthemailman Martin Davis (@mertthemailman) reported from Enfield Lock, England

    @virginmedia got message on tv saying DVR problem (V6 box) 3hr to sort,is it knackered?

  • Caz_Candiboots Caz_Bolt (@Caz_Candiboots) reported from Bromley, England

    @virginmedia Vodafone said they wanted proof of my mother inlaw illness and see if it's right for THEM to cancel her contract... She has late stage vascular dementia, half of the time she can't remember where she is let alone where her old blackberry is.

  • pisaint pi (@pisaint) reported from Croydon, England

    @virginmedia hi I reported an issue on sunday & an engineer booked for today who has not shown up. I have hardly any programmes & rebooted box numerous times.I am now unable to get through on the phone as message is saying there is an issue but my service update says no issues

  • StephenHance1 Stephen Hance (@StephenHance1) reported from Lambeth, England

    @virginmedia Nobody has said anything. They said they would fix it at last and then they left leaving the box in pieces in the flower bed and with no phone signal.

  • 303marty Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported from Romford, England

    So Virgin How do I opt out receiving one of you hard of hearing not very pleasant slow on the uptake sales people calling me from somewhere East of here... @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NoakesAnne anne noakes (@NoakesAnne) reported

    @virginmedia Had major issues with sky and openreach so think your services would be better. Long story telegraph pole knocked down 3 weeks without internet can’t work or home school without it.

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    **** SAKES @virginmedia Have THE WORST CUSTOMER SERVICE EVER MY ACCOUNT DOESN'T EXIST ACCORDING TO THE BLOKE ON THE PHONE! Somehow my security questions have been changed I'm seriously ****** OFF

  • fakethom Thom O’Neill (@fakethom) reported

    @virginmedia I've already been through a range of diagnostics myself, I regularly work from home with frequent video meetings and can't keep having the hub dying on me, and would rather a dedicated customer support person help rather than relying on forum posting.

  • toomsy95 Alec Tooms (@toomsy95) reported

    Hi @virginmedia - in ten days you’re going to cut off my internet service and transfer it to another house without my consent because of your mistake. I can’t speak to you about this because every time I ring, you tell me you’re busy and I should try again later. Any advice?

  • AlanMcclurg Alan Mcclurg (@AlanMcclurg) reported

    @4monkeysmedia @virginmedia Same. Satisfied customer for over 4 years until we moved house. Problems began almost immediately , but their customer service was frankly appalling and useless.

  • paulanjosh paulab (@paulanjosh) reported

    @virginmedia please can u help im trying to talk to an advisor as ive got no Internet. The phone line keeps saying re boot and cuts me off and it won't let me access the online chat

  • jonathanober Jonathan Ober @jonathanober (CCG) (@jonathanober) reported

    @chrisbrandrick @virginmedia Have you turned off your router recently and done a power cycle? I find that when mine is really slow that usually helps.

  • woodingian1 Ian Wooding (@woodingian1) reported

    @virginmedia I am free to have a chat any time,the problem is that the account is in my mothers name. Do you need her to be with me at the time. But if you look at her account on Friday at 14:05 you can see she gave me permission. Thanks

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    Just checked the phone socket in the spare room... Its Openreach... I think I might just tell @virginmedia where they can stick their fibre broadband Now who is a GOOD internet provider that doesn't lose your customer details

  • 7ani_h Gerald Martin Johanssen (@7ani_h) reported

    @virginmedia How am I meant to work from home. I am phoning daily and left a complaint with not single meaningful reply to deal with the issue