Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hackney, Harringay, Croydon, Dagenham, Ilford, Kensington, Poplar, City of Westminster, City of London, Camden Town, Hampstead, Paddington and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Alex Balfour
(@adbalfour) reported
from
Kensington, England
@virginmedia @PlayAvengers @Arekkz Bayta codes???Doesn’t he mean Beeta codes? For ****’s sake can no one speak proper British English any more. People at Starbucks -‘Can I get...’. Others ‘my bad’, ‘different THAN’, ‘a bunch of people’, ‘ON the week-end’, ‘ON Trafalgar Square’, ‘advertizement’ (my son said this)!
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Have you read my entire thread? I got a letter saying my complaint was invalid due to lack of evidence - despite the internet outage on 25 June making BBC, Guardian and Sky News. Can you please direct me to how I can escalate this?
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
When you wake up and realise it’s not virgin media still at fault but your son who to ‘fix’ it has put a pointy thing in the factory reset of Virgin router deactivated modem mode causing total network chaos in the house
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Scott Gentle
(@ScottGentle14) reported
from
Camden Town, England
@virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia This same letter twice. Service kept cutting out for while street through April/ May/ June but mostly less than 24 hours. When was more than 24 hours your website was down for logging claims. Was just impossible to speak to anybody so I withheld payment not getting service
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Eddie🇬🇧🇪🇺
(@Edd1203) reported
from
Camberwell, England
@jamiepattenden1 @virginmedia Had the same issues with mine. Router would reboot between midnight - 1am for about a month then stopped.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Ok. And on the separate issue of your call centre operative hanging up on me, who can I contact to make a separate complaint? I also then want to discuss either cancelling or downgrading my service as a result of this experience. Please also direct me to the right team.
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
@virginmedia Tried texting this number twice but no reply. I have no been trying to cancel my broadband contract for a _month_ but no one from @virginmedia will speak to me.I even tried calling the # on the outstanding bill e-mail but it will only automate taking your money not let you leave
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Michael Henry Lamb (Mike TV)
(@Michaelhlamb) reported
from
Poplar, England
@virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?
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raesnothere
(@raesnothere1) reported
from
Hammersmith, England
@virginmedia Sry the internet is back now but the speed is very slow and always get offline for my phone
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia Not exactly the same time. But I've logged the outages on my account, and they've also been listed as network faults (engineer going is on the way etc)- so nothing to do with the router or home network.
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yesterday I wasn't able to work because the internet went down and this afternoon the same. You offer very unreliable service. What can you do for me?
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia 1/2 I’ve received a written response from your team about an ongoing complaint due to lack of service when your systems crashed a few months ago. Apparently you won’t be processing my complaint as I didn’t register a problem at the time. Let me explain why I couldn’t
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
Hey @virginmedia we've got no internet in N6, restarted the hub and all that jazz - any issues in the area?
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raymond Barker
(@RaymondBarker4) reported
from
East Ham, England
@virginmedia We are sick of the constant interruption to our service time for a change me thinks
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Laurence Grinyer 🇪🇺🏳️🌈
(@laurencegrinyer) reported
from
Camberwell, England
@Luciaroperez @virginmedia A looooong hold (and lots of online dead ends) but lovely people on the phone - as is always the case with these things. Poor systems, nice people.
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia What about **** customer service and no ****** every answering. Doing much about that?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Markland | Content Creator
(@themarklandhome) reported
@virginmedia had no service for over a week and can’t get through on the phone. Can someone DM me?
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Don Skoy 🏴
(@yoksnod) reported
@virginmedia This is all very well and I realise you guys have the monopoly in the UK as far as speed. But people (sure I'm not the only 1) are increacingly willing to sacrifice speed for the sake of reliability. There's always something. Every damn week. Lucky this time it was fixed promptly
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JAB
(@JAB16089834) reported
@virginmedia Hi RH, contacted dedicated team as per your suggestion. Issues are being forwarded to complaints team regarding end of contract.
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Lewis Barry
(@LewisBarry2022) reported
@virginmedia I have spent 4 hours trying to cancel through whatsap and not working what a joke. Making me right in wanting to cancel poor poor customer service
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Chris Elliott
(@SOFAD1993) reported
@virginmedia Well done 34 mins on the phone to cancel my BB with you You insist that I have to give my forwarding address even though its in a different country "so you can send me a cheque for overpayment" then you tell me the £18 you owe me will be paid via bacs. Lousy service
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Ben
(@kitchentowel) reported
@virginmedia What can I do? You won't let me get through to you to cancel and I'm paying £72 a month. Im really really unhappy with this service. I can prove attempts to contact you.
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karen Daly
(@cheekykmd) reported
@virginmedia Yet again conflicting advice we asked for clarification on this when we cancelled our services so we wouldn’t get billed again .Poor advice all round to go with the poor service
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Soozles
(@Soozles_1) reported
@virginmedia our router has stopped working, After trying several plug socket locations in the house, why do customer service refuse to accept this and will not send a new router? I look forward to hearing from you!
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LAllen
(@leegarryallen) reported
@virginmedia It's shocking terms though. £8.40 a day after 2 days. So in last 10 days I've had no internet for 6 days, but I'll be entitled (currently) to 3 days loss of service £25.20. £25.20 for 6 days loss of service in 10.
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Niki says your mask should cover your nose too 😷
(@nikiw124) reported
@virginmedia Thanks, will look out for that opportunity if it arises. It seems that an area outage, a fault on my connection, and a need to install a new hub have all happened at once so I need a tech to be onsite to sort everything.