Virgin Media Outage Report in Poplar, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Croydon, Hackney, Islington, City of Westminster, London, City of London, Fulham, Southwark, Paddington, Romford, Barnet, Bexleyheath, Harringay and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Ilford |
Internet | |
| Croydon |
Internet | |
| Hackney |
Total Blackout | |
| Islington |
Wi-fi | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia The point is, I have only resorted to twitter now, because for months i have been unable to engage Virgin Media customer service either on your platform or by phone..
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The Jase 🐶 🎸 🎥
(@jasemonkey) reported
from
Camberwell, England
@simonmhickson @virginmedia They were so awful when I had a problem years ago. I only resolved it by finding out who their head of PR was and contacting them.
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mundele madesu
(@ornellasiobhan_) reported
from
Camden Town, England
@virginmedia **** wifi, awful customer service
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @VirginMediaNews @Moneybox sporadic service issues. Just spent 50 minutes on phone to get through to VM CS for them to drop call. I give up. Sue me
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Clara Rocha
(@clarex) reported
from
Hackney, England
What a nightmare to try to get any assistance from @virginmedia!!! They make it impossible to do anything online and the phone team is no help. The moment I mention “Id like to cancel my contract” I got disconnected after 30 mins.
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aggy
(@aggy_mi) reported
from
Croydon, England
I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia not working again. Will you be issuing refunds for July as you have failed to provide a proper service?
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Louise Mead
(@meadylou) reported
from
Wandsworth, England
@virginmedia Is there an issue with your website? I’m trying to sign in to register an issue with service but I can’t access my account.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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Natalia
(@nut_ge) reported
from
Camden Town, England
@virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia it’s not working again! Would be good if you could respond to my tweets
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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Adam
(@ADAMCLAW1) reported
from
Bexleyheath, England
@virginmedia hi, my cable service has been down for about two hours. Postcode DA5 1. Is it a general problem pls?
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cycleoptic
(@cycleoptic) reported
from
Islington, England
@drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Trying to get a late payment charge off me is not solving your problem here. Sure, charge me a late payment fee if you h e to but at minimum credit my account with a free month or something ..?!
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom Actually impossible to make a complaint. I am with holding fees. I have been trying to engage with virgin media and I’m now giving up. Sue me. #virginmediafails
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Richard
(@rchrdctswrth) reported
from
Islington, England
@virginmedia my internet’s been gone for nearly an hour now, same thing happened last night too. The service status page on your website isn’t even working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Josh
(@verbes444) reported
@virginmedia ill check next time it gets bad, thanks
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Gill White
(@GillW1220) reported
@TwitterSupport This morning I have found that all video content has the message ‘content not available’. Other people are reporting this issue. It appears we all have one thing in common. Our WiFi provider is @virginmedia Please can you sort this issue out between you Thanks
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Reece Jordan Doonan, RN
(@Lerounxi) reported
@virginmedia Happy for someone to phone back as she was very abrupt with me and put the phone down…
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Gill White
(@GillW1220) reported
@JOHNBRAlG Same problem - just wondering if your WiFi is on Virgin Media?
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Liza G
(@xlizagx) reported
Content back…. It’s flippin @virginmedia network problems AGAIN 😩
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ProjectionistRob
(@ProjectionistR) reported
@VirginMediaIE NO TV, NO BROADBAND, NO PHONE you won't send the technician back out to fix the issue. DON'T GET VIRGIN MEDIA PEOPLE, they're a mess, but you bet I'll be fully charged on my next bill when it's hasn't worked for 2 days now.
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𝕃𝕒𝕣𝕒
(@laraglennie) reported
@virginmedia Yeah that’s what is said every time. I’m still paying full price for a substandard service. Between each outage I have intermittent service but whenever I call they say it’s fine. How to I make an official complaint? I want out of my contract.
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K
(@K46898565) reported
@virginmedia you lot are a pure joke, i thought sky was bad but you lot are even worse, no wifi half the time then when it does come on it just goes back off and the live tv constantly crashing, seriously think you need to re evaluate your prices compared to the service.
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Maca
(@MacaNotAbot) reported
@virginmedia Come on mate ? It doesn't just fix itself , it's been terrible . Think the engineer who fitted it done a dab job splitting the signal between the two boxers.
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Garry
(@GarryToffee) reported
@virginmedia you got any free phones knocking about. I'm about to smash this one up if your website won't let me login. I've changed the password and it's still saying it's not recognised.