Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Southwark, Woodford Green, Croydon, Ilford, Dagenham, Beckenham, Enfield Town, Merton, Waltham Forest, City of Westminster, Paddington and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
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| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!
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Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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David Macfarlane
(@DigitalDaveMac) reported
from
Wandsworth, England
@virginmedia Yes I also hope it gets sorted soon. But every single time there’s a problem the fix estimate is midnight of same day. And then the next day it’s the same again! So no amount of council permits, 3rd party access etc is the cause, it’s just rubbish communication from you guys
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Shaki 2.0
(@ShakiAgain) reported
from
Camden Town, England
@TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia The person arrived 3:30pm but was lovely & fixed the problem.
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia no tv service. No answer from 150 customer service. What’s going on
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process
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Mary Greenland
(@MerveYesilyurt) reported
from
Hackney, England
@virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either
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Ryan Curtis-Johnson
(@racj25) reported
from
Loughton, England
@virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice
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Christopher Golds
(@chrisgolds) reported
from
Wandsworth, England
@chrisckmedia @NetflixUK @AppleTV @virginmedia Omg. The worst. Go go go. Leave now. Run for your life.
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia Signed up for a text, got a text, sorted. Good service. Clever
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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Leigh Maxine Oliver
(@leighmaxine) reported
from
Enfield Lock, England
@virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣
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Phil Daoust
(@philxdaoust) reported
from
Lambeth, England
Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever
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Jeremy Gibson
(@jezgibson) reported
from
Croydon, England
@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Xtinct5055
(@tiagocamara2004) reported
@virginmedia Nope the Wi-Fi is just not working well at all
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Dean Lee
(@DeanLee5) reported
@virginmedia Yes I’ve done everything.I’ve just got back from the school run and there’s another engineer at the box near my house. I believe virgin are fully aware of the issues but deciding not to tell us
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sarah
(@sarah35123823) reported
@virginmedia There have been service issues for 3 days... broadband is off and on. 52 mins on hold yesterday, 39 mins on hold on Monday..at the end of my tether
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cool boy
(@SLbvdshvh) reported
@virginmedia Your engineer came & said he couldn't insta b/c he couldn't run a wire from our communal corridor. He then lied on his notes on the system saying we rejected his solution. Another engineer was sent out after I phoned up but he was sent on a service visit so had no time to install
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Soph
(@sopphiexxx) reported
@virginmedia @virginmedia wifi down again.....
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Peregrine Nipsy
(@LadyOliviaFox) reported
@virginmedia Yes there are. Fix is scheduled at 21:45, I've not had internet since about midday. We've never had decent service from you guys. Our wifi is barely usable in the house, I have to use 4G all the time. We have to use wired internet connections for work.
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mike astley
(@mikast71) reported
@virginmedia It’s the WiFi, the signal strength goes from 15Mbps to 400Mbps and drops out completely. Add the fact that the coverage in the house is poor, with people that have to do work at home (teacher) and teens that can’t get in their devices causes issues every day.
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craig duda
(@craigduda1) reported
@virginmedia @jamespender04 Joke of a company been trying for best part of four month to sort my issues out , been on hold for hours on end , hung up on numerous times when I’ve actually got through
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Lainey
(@iggyblade) reported
@virginmedia Didn't work! I have to stay on hold for over 45mins... Not bad considering your 'answer phone' said I would have up to a five minute wait 😬
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Amar Dehele
(@Amar_SD) reported
@BobBrar @virginmedia I've just left them to go to sky for the same reason, poor customer service. First they didn't want to move me from £30.00 a month then soon as I left I get non stop phone calls saying they can do it for £15.