Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 12/27/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, Hackney, Croydon, Harringay, Barnet, Southwark, Hammersmith, Chingford, Enfield Town, City of London, Newham, Wandsworth, Dagenham and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • bazzau73 🍩🍩🍩Barrie⚽⚽⚽ (@bazzau73) reported from Romford, England

    @virginmedia And its gone again @virginmedia an absolute joke of a service

  • sparkymcgrath70 Right Beer Right Now (@sparkymcgrath70) reported from Bromley, England

    @virginmedia Internet has been patchy for the last few weeks to say the least but recently almost non existent. Called help desk and followed automated advice, reset router etc a number of times but no joy. This makes it almost impossible to home school my kids. Please advise!

  • sparkymcgrath70 Right Beer Right Now (@sparkymcgrath70) reported from Bromley, England

    @virginmedia really need some help here. Internet has been patchy for the last few weeks to say the least but the past few days has been almost non existent. Called helpline followed advise, reset router etc, no joy! Making home schooling for my kids impossible, please help!

  • GreenwichMyTime filip greenwich (@GreenwichMyTime) reported from Camden Town, England

    @virginmedia service is down... again...

  • JimWhite Jim White (@JimWhite) reported from Camberwell, England

    @virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @virginmedia Sporadic outages and having to factory reset the hub3 when it throws a wobbler the intel chipset inside is **** your network is **** and to make it worse your customer service is **** yet you’ll never admit it you need to get a new hub4 sharpish 😡😡

  • billydavies07 Billy Davies (@billydavies07) reported from Croydon, England

    @virginmedia spoke to someone yesterday about my poor service and box keep freezing. 45 painful minutes, got told for some reason someone would call me back in 2-4 hours. Not received a call, that was 28 hours ago.

  • rashidshabbir90 Rashid Shabbir (@rashidshabbir90) reported from East Ham, England

    @virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia There was but apparently fixed. Not sure I believe that. It’s really slow when I test even after a reboot and webpages constantly don’t load or take a long time

  • LondonFerg Ferg (@LondonFerg) reported from Camberwell, England

    @virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...

  • bambooped Housepanda (@bambooped) reported from Lambeth, England

    @washu @virginmedia If you call them up on the phone and hold for 2 hours and politely explain (multiple times) why you're annoyed, then they will refund it Source: have been VM customer in the past

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.

  • _StephenJDavis Stephen John Davis (@_StephenJDavis) reported from Islington, England

    @virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.

  • 0618_Dee Dee (@0618_Dee) reported from Camden Town, England

    @VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia My broadband not working properly

  • bazzau73 🍩🍩🍩Barrie⚽⚽⚽ (@bazzau73) reported from Romford, England

    And now we have no internet at all. Always such a fantastic service from @virginmedia. What a rip off

  • wilburthewotsit Wilbur (@wilburthewotsit) reported from Croydon, England

    @virginmedia It says fine but it works only intermittently. Many neighbours say the same. I have already filed a complaint as have others.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @virginmedia Service down in E18, Walpole Road again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshBurnell1 Josh Burnell (@JoshBurnell1) reported

    @virginmedia We were not responsible. It simply went down for 24 hours. And now expected to pay for this homeworks for some reason, which incurs an additional cost. Was advised there was a fault down the line and not our fault. I'm disgusted by my treatment and need this resolved.

  • ZachcloseYT zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported

    See @virginmedia this why looking for someone better who can give us better WiFi because it is going down every ******* day you clearly don't care about your customers

  • MrGoatsmilk Ⓥ MrGoatsmilk 🌱🌽🌍 (@MrGoatsmilk) reported

    @virginmedia It doesn't work through any device connected to the hub ethernet or wireless. Mobile data works on phone and if I set up a WiFi hotspot via phone

  • Garethpope85 Popey85 (@Garethpope85) reported

    @virginmedia Every device when connecting with WiFi working fine on mobile data and when I connect on friends WiFi. Pay £60 a month for 1gig and getting very frustrating when customer service say it's not virgin problem when clearly it's my WiFi that's the issue

  • MrRatch Adam Rathbone (@MrRatch) reported

    @virginmedia Can you fix it please…I do have work to crack on with 🙈

  • MrGoatsmilk Ⓥ MrGoatsmilk 🌱🌽🌍 (@MrGoatsmilk) reported

    @virginmedia The issue is not all content is shown it's as if a VPN is being used but I do not have a VPN. Netflix have confirmed it's not their end.

  • paulrose222 paul rose (@paulrose222) reported

    @virginmedia wasn't planning on leaving just need those issues sorted so don't cut me off👆👇the lady on the phone is trying to solve them

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Same, slow and occasionally dropping out

  • Gavwalton Gavin Walton (@Gavwalton) reported

    @virginmedia Yes said there was an issue in the area and it would be repaired in 2 days , 3 days later it was updated to another 2 days etc etc and then went to July 5th , then on July 5th did Aug 5th , tried to see if your company would send out a temp 4g dongle

  • LeoGloriae Leo (@LeoGloriae) reported

    @virginmedia Good morning. Yes. That is how I know the service is having issues. I use that, it says nothing is wrong, I hit “broadband” and then it says “there are issues in your area”. Which is why I’m trying to clarify if it’s the equipment or an outage. Either way, this is starting to +