Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/27/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hampstead, Southwark, Hackney, Mitcham, Welling, Croydon, City of Westminster, Barnet, Islington, Paddington, Wandsworth, Chingford and Woodford Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHampstead Wi-fi
United KingdomSouthwark Wi-fi
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • s_mann71 🔑 Shawn 🔑 (@s_mann71) reported from Enfield Lock, England

    @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

  • drawing_daily Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

  • jujurants Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported from Ilford, England

    Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

  • A_D62 antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

  • JaneCommon Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

  • willbassoumba William (@willbassoumba) reported from Camberwell, England

    Virgin media is down and I actually have to talk to my family… yuck.

  • millwalljdb Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

  • DogAteMyWookie Mr Wookie aka Cliff (@DogAteMyWookie) reported from Croydon, England

    Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

  • willjennings80 Will Jennings (@willjennings80) reported from Lambeth, England

    @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

  • A_D62 antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia So maybe I have also a problem with my phone line! ******* now

  • drawing_daily Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

  • mobiusb2 Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

  • DianaAlexS DianaS (@DianaAlexS) reported from London, England

    @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

  • Ivan_Petrov Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported from Lambeth, England

    @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

  • millwalljdb Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @philclarke0170 Virgin media seems to be the problem

  • JaneCommon Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

  • AdamHMatthews Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England

    @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

  • JaneCommon Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andithompson Andi Thompson (@andithompson) reported from Bromley, England

    @virginmedia just been on hold for 30 minutes to cancel my service and got cut off by your IVR? Can you help me without me having to dial in again?

  • Morty77 Carl Mortimer (@Morty77) reported

    @virginmedia It wasn’t an outage. The virgin Media Connect app wasn’t working. I assume because it takes you to a login page, and that wasn’t working either.

  • RyanGault21 Ryan Gault (@RyanGault21) reported

    @virginmedia hi out wifi is down again. 2nd time in 2weeks and I've a girl tryin to home learn. Any help please??

  • SandraC45240799 Sassy (@SandraC45240799) reported

    @virginmedia I cant afford the package with price increase. Package includes mobile. Dont know why. Have never had a phone with you. Never activated the sim. Zero charges on that each month.

  • DaysiMaysi Jack Birdbath (@DaysiMaysi) reported

    Yet again poor service from @virginmedia . I upgraded to the intelligent wifi and have an email clearly stating activation fee £0 and one off cost £0 but £10 was added to my bill... £5 for each. Lodged a complaint and they’re saying they’ve tried to contact me however I (1/2)

  • HungryHarris Neil Harris (@HungryHarris) reported

    @virginmedia I have been with Virgin Media Brodband for 4 months and have continually complained about slow internet speeds every evening. I pay for 108mbps but only get 7-9mbps. I would like to terminate my contract. How do I do this?

  • RichSith Rich (@RichSith) reported

    @virginmedia So how am I to receive my Tv box then? As I’ve told you it’s a waste of time contacting Yodel. I suggest you send out a new TV box by a different courier otherwise I shall be terminating my contract with you and go to another provider. It’s not my fault or problem

  • Chrishadden88 Christopher Hadden (@Chrishadden88) reported

    @virginmedia To be honest i dont see how you can fix this. I want my complaint to resolved and i want an apology and i aint getting anything from anyone.

  • SiddallAnthony Dark Art Creations (@SiddallAnthony) reported

    @richardbranson Mr Branson I wanted to let you know that your call centre team lied to me and others. I was told I could have virginmedia and it would be done in 4 months. I ordered only to cancel as today I was told it is not serviceable. The amount of crap I had to endure.

  • Lyndsay35412912 Lyndsay (@Lyndsay35412912) reported

    @virginmedia Yes. I have phoned 3 times. Promised a call back (2 wks since) & twice I was hung up on that’s after waiting an hour to get through. Also tried texting spent 4 days on texts to 2 different people to be told “they couldn’t help because don’t deal with complaints”!!!