Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Southwark, City of London, Islington, Poplar, City of Westminster, Waltham Forest, and Newham.

City	Problem Type	Report Time
Hackney	TV	5 hours ago
Hackney	Wi-fi	6 hours ago
Southwark	Internet	8 hours ago
Hackney	Wi-fi	9 hours ago
Hackney	Internet	9 hours ago
Southwark	Internet	15 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Derrick Brown (@DerrickSWB) reported 13 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Zahida (@zkhussain) reported 13 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Lisa Pursey 💙 (@LisaPursey) reported 14 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

• 
  Helen Reihill (@BBLn15) reported 19 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Germán López-Campos (@Sherm4nLC) reported 23 minutes ago from Camberwell, England

  @virginmedia It seems there are some issues in SE22, could you confirm?

• 
  kevin richardson (@kevinri00714924) reported 26 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  Swami (@swami102) reported 28 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Andee Byford (@BobCratchitt) reported 29 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 30 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 34 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  #AshTag (@Ashley_Rhysss) reported 37 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  radz (@rtkosha) reported 40 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  marksonofjohn (@marksonofjohn) reported 41 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 43 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  spite driven development (@thomas_maurice) reported 47 minutes ago from Islington, England

  Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

• 
  Lloyd Child (@islingtonlloyd) reported 50 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Francisco Soler (Jr) (@jrseloto) reported 51 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  S Dyett Gicquel (@LGuard123) reported 51 minutes ago from Hackney, England

  @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

• 
  kevin richardson (@kevinri00714924) reported 55 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Helen Reihill (@BBLn15) reported 57 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Navigator (@Navigator429) reported 4 minutes ago

  @virginmedia hi. I am an ex customer of yours but it seems my account is still active. I keep getting emails alerting me to someone trying to log into my account. How do I request my account to be deleted? You shouldn’t hold an active account for me if I’m not a live customer.

• 
  Craig (@SimmO73_) reported 9 minutes ago

  Has anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 13 minutes ago

  @MartinSLewis Well, @virginmedia pretty useless at fixing their service too. Broadband down as we speak!

• 
  sirkeirstalin (@stalinoverlord) reported 22 minutes ago

  @biggle1908 I've been with Virgin Media since they were called NTL. I did switch to BT for a spell, but the speed was **** in comparison; I soon went back to Virgin Media. This is just for the internet, though.

• 
  Paul Tee (@Nokkapie) reported 24 minutes ago

  @virginmedia Oh ive just had a chat with your customer services and they were not just useless but they lied! Claiming my bill increase was a contractual price rise which is utter nonsense seeing my actual pre contract I AGREED to has the price rises April 2027!

• 
  Dr Ioannis Zisis 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@zisisioa) reported 27 minutes ago

  Abysmal service from @virginmedia ...24hours without broadband/tv and so much time wasted on chatbot checks....they dont even bother to log a case.

• 
  VB (@Vincent2455) reported 28 minutes ago

  Received a text from @virginmedia asking me to return an unused device or they will charge me for something I did not request. Made the mistake of calling for address stickers for the return item. Big mistake!! No support! No idea. No stickers. How will this play out in court!!

• 
  Lisa (@LisaRacheal) reported 29 minutes ago

  @virginmedia As usual yous site says no issues. I’ve been waiting 10 mins on the live chat and still nobody has joined the chat after the bot phase

• 
  Joe Duley American voiceover person (@Americanvoiceo1) reported 30 minutes ago

  Your service is atrocious. @virginmedia I attempted to call in to report (ongoing ) technical issue and your agent tried to upsell me a SIM card. Now...your phone number is not working, nor is our BB or TV. Offcom and Ombudsman will be receiving a correspondence from me.

• 
  Mark P (@WinnyOgden) reported 30 minutes ago

  @biggle1908 Avoid virgin media like the plague. Appalling customer service.