Virgin Media Outage Report in Poplar, Greater London, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Hammersmith, Ilford, Southwark, City of Westminster, Enfield Town, Westminster Abbey, Croydon, Camden Town, Hackney, Islington, Paddington, Waltham Forest, and Hampstead.

City	Problem Type	Report Time
London	Internet	50 minutes ago
Newham	Wi-fi	3 hours ago
Hammersmith	Wi-fi	3 hours ago
London	Total Blackout	5 hours ago
London	Total Blackout	9 hours ago
Ilford	Wi-fi	9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Jack Robinson (@JackEORobinson) reported 3 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Mark Kelly (@GlueWhichBinds) reported 4 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 6 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Tony Kinson (@mrkinski) reported 7 minutes ago from Bexleyheath, England

  After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

• 
  A voice only (@Avoiceonly2) reported 10 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Anna Thurman (@AnnaThurmanLDN) reported 11 minutes ago from Bexleyheath, England

  @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 12 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Alex (@ameehan71) reported 15 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  A voice only (@Avoiceonly2) reported 15 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 18 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 32 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Melanie Hart (@MelanieHart72) reported 33 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  JJ Hazan (@HazanJJ) reported 34 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Kwame Gyamfi (@Kwame916) reported 36 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 40 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  traymca 💙 (@traymca) reported 42 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  traymca 💙 (@traymca) reported 43 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  A voice only (@Avoiceonly2) reported 49 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  foy (@stuart_foy) reported 56 minutes ago from Haringey, England

  lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

• 
  Paul Lewis (@paulstevenlewis) reported 56 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Imapepperrrrr (@imapepperrrrr) reported 2 minutes ago

  @virginmedia Are you guys aware of outbound calls regarding virgin mediabroadband issues

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿Europe we’ll be back! 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rrdb) reported 6 minutes ago

  @virginmedia Hi, as a loyal customer, I may not remain that way if you persist in advertising on GBNEWS hate channel. Drop them.

• 
  Just Neil (@Neilovichi) reported 9 minutes ago

  @virginmedia as a customer I am disappointed to learn that you're advertising on #GBNews When my contract with you comes up for renewal i'll be switching to businesses not advertising on a biased news channel.

• 
  Papangelo (@PapaRedFox) reported 9 minutes ago

  @virginmedia I'm a customer and really disappointed to see you funding GBNews. Are these really your values? If so then I will have to reconsider our relationship

• 
  GamesWithTea (@GamesWithTea) reported 10 minutes ago

  @virginmedia Hi we have already rung and have been told the issue is being investigated however we get no update and nothing regarding the speeds has changed it's getting beyond frustrating now

• 
  Cyclefit (@CyclefitUK) reported 15 minutes ago

  @virginmedia We are a Central London business that relies on our fibre connection for payments, tech, phone lines and email. We have now been down for almost 24 hours. What is going on?

• 
  Frankie the Pharmacist (@frankie_meeker) reported 20 minutes ago

  @virginmedia Already checked your service page. Your page acknowledged a network problem, although I guess this reply was maybe by a bot. Can you pass on my question to your human handler: is there an expected arrival time for an engineer for the area??

• 
  D Cooper (@AuPtIr) reported 22 minutes ago

  @virginmedia I have now been waiting over an hour for a response on your text customer service

• 
  Alison Conaghan 💙 🇪🇺 🕷️ (@aconaghan) reported 24 minutes ago

  What compensation will @virginmedia provide as they have not been able to give me access to my email for over a month now. Three different IT requests raised but they fall into a black hole as the only person responding to me is Travis on the community forum. Terrible service.

• 
  Juuck🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Zenuriko) reported 24 minutes ago

  @virginmedia How do i go about getting a replacement hub? it’s a joke at how many issues i’m getting, its the most unstable connection i’ve ever had at a hefty price too.