Virgin Media Outage Report in Poplar, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Croydon, Newham, City of Westminster, Hackney, Southwark, Harringay, City of London, Orpington, Poplar, Streatham, Enfield Town, Waltham Forest and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Total Blackout | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown
-
Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
-
Olga
(@olgabudimir) reported
from
Wandsworth, England
@jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.
-
ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@MartinSLewis @LaraLewington @itvMLshow Be great if you could sort out @virginmedia wifi down again for London all day. TV services down too.
-
Paul Malin
(@Paulmalin10) reported
from
Camberwell, England
@virginmedia Thank you. It’s back. It really must be possible to give faster and better information when an outage is so widespread. 4 hours to admit the problem. No indication of coverage, cause or duration.
-
A.j. Stranger #UTAG
(@AStrangerJ) reported
from
Bromley, England
@virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄
-
Olga
(@olgabudimir) reported
from
Wandsworth, England
@virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown
-
Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help
-
Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Barnet, England
@virginmedia your poor broadband performance is annoying me. Not only did it cut out yesterday when I was in a zoom meeting, now I can’t even get my streaming devices to stream. Just awful
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!
-
MarcHayo. Former ditherer. Now pro hard-changed EU
(@markhayo) reported
from
Kensington, England
Respect to the engineers @virginmedia Consistently maintaining such a complex network is a tough job, especially at a time of exceptional demand. Whingeing the instant something as advanced as an internet network goes wrong is such a self-regarding 1st World problem. Shame on us
-
Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
-
Robin L-S
(@robskils) reported
from
Wandsworth, England
Just as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband
-
nobbly bobbly
(@contact400) reported
from
Romford, England
@virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.
-
Chase D'Cunha
(@chasedcunha) reported
from
Bromley, England
@virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.
-
Aljaz Skorjanec
(@AljazSkorjanec) reported
from
Enfield Lock, England
@virginmedia I had a problem with DIrectD. You switch off the service in 5 min. When your routers don’t work. Wait for a guy for a week. Btw.. time and day that only suits you!!! I have to take days off.. Internet speed is up and down like, something like we do in Waltz. I#
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
James Rooke
(@jamesrooke) reported
Another cancelled appointment from @WeAreOpenreach and @bt_uk today. 8 weeks after placing order for BT full fibre, still nothing. @virginmedia not looking so bad now
-
Cherrie & Beans The Pug 👅
(@CherrieT793) reported
@virginmedia There is an outage in our area as I've just said. Thanks
-
Rikky Tang!
(@rikky_tang) reported
@C4Sport Can you tell me why the picture quality of the race on Channel 4 last night was so poor? It looked like a 720p live stream on my TV & Virgin Media box, very disappointing. After I watched it I checked the Sky highlights and was shocked to see that the image was much clearer.
-
Shaina Khan
(@ShainaK90769468) reported
@virginmedia Do you think you can reply this century to my phone calls, whatsApp and complaint ?
-
Jill Hymers
(@jillhymers) reported
@virginmedia broadband down AGAIN in SW17 and no ETA for a fix…any ideas?
-
Seán
(@sk_88_) reported
@virginmedia any chance someone can answer a phone and not hang up after waiting 1 hour on hold?
-
Jill Hymers
(@jillhymers) reported
@virginmedia Afraid not, only an acknowledgment there’s an issue. No time given.
-
Ian Rex-Hawkes
(@IanHawkes82) reported
@virginmedia And where do I go to file a complaint and cancel my contract?
-
Kim Louise
(@Kimothy_roll) reported
@virginmedia let's try this another way. Does this your customer relations team actually exist? 10 hours waiting over 3 days each time starting the process again as you close and reopen and no response on the phone?? I literally switched a week ago & regret it already. #Dodgysale
-
Jaime Crawford 🇺🇦
(@jaimescrawford) reported
Well @virginmedia I can tell you that after 2 days trying (4 bots and 3 people) of using the automated chat and whatsapp and now getting on for 30 mins I am yet to even get close to getting help, Should I be moving to @VodafoneUK who can now also offer fibre in my area?