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Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Southwark, Westminster Abbey, Croydon, Camden Town, Hackney, Islington, Paddington, Waltham Forest, and Hampstead.

CityProblem TypeReport Time
Barking Internet 2 minutes ago
London Wi-fi 25 minutes ago
City of Westminster Internet 2 hours ago
City of Westminster Internet 2 hours ago
City of Westminster Wi-fi 2 hours ago
Newham Internet 6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • sureshhalai
    Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia broadband gone done again, absolute rubbish service, sky come and get me please

  • Malcy7
    Malcolm Saunders (@Malcy7) reported from Crayford, England

    @valplantpot @virginmedia Screw them then, their service is AWFUL!!! There are plenty of other companies out there.

  • anna0898
    Anna Bellwood (@anna0898) reported from Sutton at Hone, England

    @virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓

  • sacha_coward
    Sacha Coward (@sacha_coward) reported from Walthamstow, England

    @moogal Also... real talk. IPhone... Virgin Media doesn’t love you, he never will. He just can’t connect with you. You know this. You really need to quit him.

  • HusseinKhan11
    Hussein Khan (@HusseinKhan11) reported from Enfield Lock, England

    @virginmedia why is ur internet so ******* shit all the time

  • andycairns
    Andy Cairns (@andycairns) reported from Romford, England

    @virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.

  • alansbrown
    alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia It's the router signal is not strong and stable enough as have had several engineers here and they have said the same so lots of money for poor service :-(

  • Housewife6
    Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia we have been without broadband, tv and phone for 2 days now😞 we are running out of data on our phones we r all on #virginmobile unlimited data would help us all right now!

  • SamanthaOvens
    Samantha Ovens (@SamanthaOvens) reported from Wandsworth, England

    @virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.

  • 360homesecurity
    360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days

  • 20S0mething
    Scare-a Sparrow 🎃 (@20S0mething) reported from Eltham, England

    @virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.

  • awmackenzie
    Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • anna0898
    Anna Bellwood (@anna0898) reported from Sutton at Hone, England

    @virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄

  • holland2702
    Deborah Holland (@holland2702) reported from Camden Town, England

    @virginmedia No fault listed. As stated this is a long standing issue.

  • brazenprods
    brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    Why is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.

  • AlmightyUncle_
    Spice Adams 🇬🇭🇳🇬 (@AlmightyUncle_) reported from Lambeth, England

    @virginmedia hi I have an issue and no one is answering my call

  • traceylambert69
    Tracey Lambert (@traceylambert69) reported from Romford, England

    @virginmedia Yes there is a fault and it seems your telephone person could not tell us this.....disgusting service.

  • Chrisveria
    Elias Chris Christodoulou (@Chrisveria) reported from Enfield Lock, England

    Virgin Media have let me down

  • nerrad1964
    Darren Tobin (@nerrad1964) reported from Crayford, England

    @virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.

  • bingosbadingos
    Greg Phillips (@bingosbadingos) reported from City of London, England

    @virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jayniecakes
    Jayne (@jayniecakes) reported

    @virginmedia hi any outtages in L25 pls? My tv signal on mutiple channel has been cutting out intermittently all morning even after rebooting?

  • Neilgateley
    Neil Gateley (@Neilgateley) reported

    @virginmedia I'm having a nightmare of a time trying to get my contract/bundle reduced. I've called 4 times with no success. Communication issues and your representative just hung up on me after making noises down the phone pretending there was interference after 43 mins! Help!

  • Rubina16271322
    Rubina (@Rubina16271322) reported

    @virginmedia my 78 old vulnerable neighbour caring for a husband with dementia was misold a mobile contract and spoken to rudely. Complaint no. C070222577. Can someone help.

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported

    This crap never ends, does it? Now @virginmedia making it a pain to get in touch to discuss my future contract. I hate this customer "service" world. Just appalling. Utter contempt.

  • hylt64
    Hilly Marshall (@hylt64) reported

    @virginmedia So basically to terminate my services I need to speak to an agent but I can’t speak to an agent because they don’t pick up the phone What a cracking business model that is then once you’ve joined your snookered No wonder you advertise nobody likes to leave Virgin Media You Can’t

  • lemmonjack_
    Jack (@lemmonjack_) reported

    @virginmedia Thanks but your app doesn’t work. when I call and go through the IVR it tests the line, the line is fine, but the wifi connection is shocking. I just want to speak to a human being- your live chat, web chat, text chat, and IVR prohibit this. Is there no simpler solution?

  • Hammondsy
    HMND (@Hammondsy) reported

    @virginmedia The WiFi signal continually drops out. I have a booster which worked for a bit but isn’t any longer. I’m even having problems with wired connections. When you run a test from your end it looks ok but it’s not. I think it’s an issue with the router.

  • JaneCommon
    Jane Common (@JaneCommon) reported

    @virginmedia Text at 10:46, no ref number. Thanks for trying to help at least.

  • andyPeas
    Andy Parsons (@andyPeas) reported

    @virginmedia No internet since Sunday. Not getting fixed until tomorrow. Tried 3 separate departments, (having held for 15 mins+ on each) for help. No one can do anything. Just not good enough.

  • ekitmilne
    Lizzie Milne (@ekitmilne) reported

    @virginmedia I've just been hung up on in the process of trying to raise a complaint (having been on the phone for an hour and been put through to the wrong team). Not the best.