Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/09/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Hackney, Waltham Forest, Newham, Croydon, Barking, Ilford, City of Westminster, Hampstead, Harringay, Paddington, Poplar, Welling and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomEnfield Town Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • nooriiiy Noor (@nooriiiy) reported from Paddington, England

    Can @virginmedia WiFi please fix up!! Gave me a right scare

  • MilesMalaya Milesfiles (@MilesMalaya) reported from Hammersmith, England

    @virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.

  • tracey_brocking Tracey Brocking (@tracey_brocking) reported from Wandsworth, England

    @virginmedia #virginmediadown down in London SW17

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.

  • robtrs Rob K (@robtrs) reported from Hackney, England

    @virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown

  • caprettino 🦥 (@caprettino) reported from Bromley, England

    ughhh @virginmedia pls sort out your internet connection problems!!

  • Julia___Valerie Julia Valerie (@Julia___Valerie) reported from Kensington, England

    @dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England

    @virginmedia internet cut out 20 mins early tonight. Don't know if that's progress or not. Think I might progress to sky or BT. Absolute disgrace of an internet provider you are.

  • Heather_Skipsey HeatherSkipsey (@Heather_Skipsey) reported from Merton, England

    @virginmedia We are paying alot of money for your non existent services !! In a time where we all need internet you simply get things sorted !! Once again the internet is down !!

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    @virginmedia We have ongoing service fault making our viewing impossible. It cannot be rectified as engineers cannot work. Yet you still increase our bill by over £25!! Tried to phone but end up being cut off, no online chat working. Very frustrated.Please advise what can we do.

  • simoneats Simon Kimber (@simoneats) reported from Hackney, England

    It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔

  • OptimiseOrDie Craig Sullivan (@OptimiseOrDie) reported from London, England

    @virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!

  • RMJewell Rick Jewell🌹LabourSocialist #ToryBrexit (@RMJewell) reported from Sutton at Hone, England

    @virginmedia Why does your outage check at my address say everything is fine when Virgin Media Most Affected Locations Outage reports and issues in the past 15 days originated from: LocationReports London, England2758

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    @virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.

  • seldnfoodie Erik (@seldnfoodie) reported from Camberwell, England

    We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand

  • daveyneilmurphy Davey Murphy (@daveyneilmurphy) reported from Wandsworth, England

    @virginmedia so tired of no communication. My internet has been OUT for 4 days now and heard nothing from you at all. Can’t believe I’m paying for such poor service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mikejjennings Mike Jennings (@mikejjennings) reported

    @the_sheps @virginmedia @GiganetUK Ah ok. Problem is I already phoned up due to the price hike and agreed to a new contract on my existing deal. May well be passed the cool off period

  • malandbren75 Malcolm Hodgson (@malandbren75) reported

    @bt_uk @keiranatharmony I might take you up on that as a long suffering customer of @virginmedia I have had enough with a second class service for extortionate prices

  • Shawnsheep53 Shawnthesheep (@Shawnsheep53) reported

    @virginmedia Can you fix all the other ongoing issues with your service since I’ve had it installed late last year at the same time as six months later it’s still dire and unstable at best

  • piersparker Piers Parker (@piersparker) reported

    @vmbusiness “intermittent internet connectivity problems” describes your usual service. This was a total outage.

  • NareshAnumolu2 Naresh Anumolu (@NareshAnumolu2) reported

    @virginmedia How long does it take to resolve this issue.. Please tell me the time.. 🥲🥲

  • serksb Serkan Bilal (@serksb) reported

    @virginmedia 18 hours after first issue virgin still does not know root cause? I wonder if all they do is as they love to advise, just turn it off and turn it on again. Hey presto it works until it doesn’t again.

  • JamesTweedle James Tweedle (@JamesTweedle) reported

    @ChristianTurto5 @virginmedia @macavanagh That's sounds like an issue on your end. My o2 and virgin is now up and running. Virgin was abit spotty all day but nothing too bad.

  • Tagath72 tagath (@Tagath72) reported

    @jasonkneen @virginmedia I feel your pain been having issues with virgin broadband for months. They don't know how to fix anything.

  • Danny91UTB DannyS🪩 (@Danny91UTB) reported

    @virginmedia They won’t offer refunds but they’ll keep increasing the service prices every so often.

  • NickAshley47 Nick Ashley (@NickAshley47) reported

    @virginmedia Called Virgin tech support twice today, kept on hold for 20-30 minutes both times and got cut off twice! Never managed to speak to anyone. Business internet still not working properly when I left work this eve. Thank god we just signed to move to BT a couple of weeks ago!