Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Croydon, City of London, Barnet, Hammersmith, Paddington, Southwark, Ilford, Islington, Newham, Camden Town, Waltham Forest, Merton and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| City of London |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
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Sarah Murdock
(@SarahMurdock17) reported
from
Merton, England
@virginmedia Two weeks with no service, when we were told it would be fixed Is not good enough. It’s not the first time. We asked to escape contract and were told no. Not happy at all.
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Zahida
(@zkhussain) reported
from
City of London, England
@virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@virginmedia we have had no Internet or TV since yesterday afternoon/evening. Service checker seems down and unable to log into my virgin media as just spins or says unavailable SM1 1RB please advise.
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
@virginmedia any chance you can get your website to work? Change Package Chat does nothing! Links sent via mail do not work! Hyperlink sent by text doesn’t work! Call centre (working from home in India?) worse than useless! Ever heard of Customer Centric design? #Useless
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Gokce Pehlivanoglu
(@GokcePehlvnoglu) reported
from
Walthamstow, England
@virginmedia seems like it’s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!
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VM
(@BowTieMendoza) reported
from
Kensington, England
@Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work
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Nick ******
(@nickhooker) reported
from
Kensington, England
@virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!
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Steve wilson
(@muzzlejuice) reported
from
Sutton at Hone, England
@virginmedia I'm trying to cancel as I'm moving and asked for confirmation which was not provided , the duty manager refused to speak with me when I tried to escalate
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Had many years of perfect service from @virginmedia broadband but its now dropping off about once a week. Very annoying.
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ian
(@bunchyno2) reported
from
Enfield Lock, England
@virginmedia I have a complaint regarding staff behaviour. Can someone help
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Jeremy Shackleton
(@shackmeister) reported
from
Croydon, England
Dreadful sales call from @virginmedia. I need broadband, Sky & BT sports. Best deal requires having a load of unwanted extras apparently. No attempt to qualify my needs just clearly underpaid & commission desperate sales staff relying on a very bad script. #badservice #badselling
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Rhys
(@_RhysThorne) reported
from
London, England
@virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@virginmedia Thankyou. The site still won't let me check status.. reported this.. says your site down. I've now spoken to someone as I need Internet for work. Someone coming out on Saturday!
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Joseph Machta⭐⭐
(@pepemac27) reported
from
Kensington, England
@virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?
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amanda
(@amanda11350524) reported
from
Ilford, England
@virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!
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Cenk KIRAN👨🏻💻🚀
(@cenkkiran) reported
from
Merton, England
Hey @virginmedia broadband is off AGAIN! Do we need to wait on call for at least 50 mins to reach technical support?
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
@thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.
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char
(@charkellyalex) reported
from
Barnet, England
@Off21_t Ngl I never had to worry before but I cancelled my BT sport on my virgin media and I was panicking trying to find a stream
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@virginmedia not bad, only been hanging on the phone for 20 minutes so far, crap service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dennis Greene
(@dennisjgreene) reported
@virginmedia Once again the service in my part of #Ealing is down. When are you going to sort this out - I am paying a small fortune to you every month and you can't guarantee me 24x7 service.
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Daniele Sordi
(@danielesordi27) reported
@virginmedia - I don't want TV in my package, there must be a way to have only WIFI - I can offer you the basic TV package for $40 cheaper - I changed my mind, I wanna cancel my whole Virgin contract - I'll forward you to an other department to have a contract with WIFI only 🙄🙄
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Callum Davies
(@Caljd90) reported
@virginmedia Technician came to our new place yesterday, understanding was that it would be a simple installation. Having confirmed it "wasn't possible" to run a cable up to us, he left. Called customer service, was promised an update by the end of the day, still don't have one.
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Resting on my RD
(@smashdurant) reported
@virginmedia I am having issues logging into my Mobile and Media Accounts. Have tried to reset Password and says. Oops! That wasn't quite right. Please try again
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Filip Orzechowski
(@F_0rzechowski) reported
@virginmedia But I managed how to register. I went through Google, to Virgin Media and then I was able to register new account. Previously I was trying to register through the link in my email from you. Maybe there was a problem ,.. Thanks for help 👌
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Ian Malpass
(@IMLXXIX) reported
@virginmedia Still not working. Still not heard anything from yourselves offering a resolution
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Pete Thrale
(@PThrale) reported
@virginmedia A valid request to cancel? Are you for real? I had a valid request! I no longer wish to have your services so I contacted you on the 16th of May to ask you to cancel. You decided I wasn’t going to cancel by hindering my every process by trying to offer me
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iain king
(@inbrediaino) reported
@virginmedia No. That makes no difference. Just like it made no difference yesterday. All green lights. Your fault tracking still says fix at 10am so according to your system there is still a fault. I can see my Wi-Fi but have no connection. 41 hours and counting.
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Seb Beasant
(@SebBeasant) reported
@virginmedia This issue has persisted for 3 weeks now, and have tried to troubleshoot. Can you just send a technician out today, otherwise I’ll just switch providers.
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Filip Orzechowski
(@F_0rzechowski) reported
@virginmedia No, I never had before Virgin media.