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Virgin Media outages and service status in Poplar, England

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Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Poplar, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 26, 10:28 PM GMT+1.
  • 65% Internet (65%)
  • 17% Wi-fi (17%)
  • 9% Total Blackout (9%)
  • 6% TV (6%)
  • 4% E-mail (4%)

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, City of London, City of Westminster, Waltham Forest, Poplar, Newham, Islington, and Barking.

CityProblem TypeReport Time
Southwark Internet 2 hours ago
Hackney TV 3 hours ago
Southwark Internet 8 hours ago
Hackney Wi-fi 9 hours ago
Hackney Internet 9 hours ago
City of London Internet 10 hours ago

Nearby cities with recent reports

Hackney

27 recent signals

3 hours ago
Southwark

8 recent signals

2 hours ago
City of London

8 recent signals

10 hours ago
Waltham Forest

3 recent signals

1 day ago
City of Westminster

2 recent signals

1 day ago

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • marco_dirosa
    Marco (@marco_dirosa) reported from Islington, England

    @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • swami102
    Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • michaelsamuels4
    SA Punk (@michaelsamuels4) reported from Hackney, England

    @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

  • drawing_daily
    Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!

  • willbassoumba
    William (@willbassoumba) reported from Camberwell, England

    Virgin media is down and I actually have to talk to my family… yuck.

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

  • mistervickster
    Vignesh (@mistervickster) reported from Islington, England

    @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

  • sumnjam
    Medan (@sumnjam) reported from Hackney, England

    @virginmedia It doesn't work , now I have lost home phone service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulFJonescom
    Paul Jones (@PaulFJonescom) reported

    @virginmedia are totally incompetent. Cancelled my service. Was told I will get a final bill and can ignore my current bill. Now have final bill and have a late payment charge for previous bill added. Cant get through on phone lines. Be wary when cancelling your services people!

  • nickncs_cP
    Nick S. (nickncs) (@nickncs_cP) reported

    @virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.

  • Bargainhunter85
    Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported

    @virginmedia we have sent back the equipment using the box provided. We have proof we sent it, spent an hour on the phone last week and receive another message saying we are being billed. Please sort it out this is very poor.

  • joanna_ayliffe
    Joanna Ayliffe (@joanna_ayliffe) reported

    @virginmedia how do you manage to charge me for a service you barely provided but won't let me bill you £25 for an engineer who did not arrive between 8 and 12 on the day in question?

  • TJAYIREL
    G IREL (@TJAYIREL) reported

    @virginmedia @KatReynolds5 hi any problems in the dublin area? internet went down at some point in the last hour.

  • AR59446899
    Kakistocracysucks (@AR59446899) reported

    @Rugby_Scoop @virginmedia Agreed, as a Bok supporter,when we crunched them half to death last November they started to call for scrumming laws to be changed,good to see that the ABs are back,looking forward to a tough series now…just get rid of that **** Ben Smith he’s giving AB rugby a bad name.

  • pwatsonmontrose
    Patrick Watson (@pwatsonmontrose) reported

    @virginmedia I am a customer. Please stop sending me messages on Twitter to other customers of yours .. {mainly to customers wanting to leave Virgin!)

  • lucebarnett
    lucy barnett (@lucebarnett) reported

    @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

  • mugsyleeds
    MugsyLeeds (@mugsyleeds) reported

    @virginmedia hi. Can you advise why my internet is so poor at 5 York House Leeds LS28 5DE?

  • LeisaPh20037124
    brooklynn dakota phillips (@LeisaPh20037124) reported

    @virginmedia yet again broadband down again 2nd time in a week this is getting ridiculous now you charge enough each month and for what crap broadband that always goes off