Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hackney, Hampstead, Fulham, Greater London, Croydon, City of Westminster, Southwark, Poplar, Chingford, Wandsworth, Harringay, Romford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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M&R
(@MZRAJIB) reported
from
Poplar, England
Just honest advice please never us @virginmedia #virginmediadown 😡😡
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Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia your service is down. Again. It’s been abyssal all day. I’m in SW11. #virginmediadown
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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Ridhima Tomar
(@Ridhima88) reported
from
Bromley, England
@virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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EnjoyRelax Studio
(@jamesenjoyrelax) reported
from
Walthamstow, England
@virginmedia Router is downstairs but before I’ve restarted it the lights are blinking as if it’s been restarted already. No wired connections in the house and no cable to check tbh - any ideas on the issue?
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No, there’s one issue. Doing things on the cheap.
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our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
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Steven Hunter🏴
(@sculptorini) reported
from
Eltham, England
Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia
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Ian Edwards
(@iann_edwards) reported
from
Croydon, England
@virginmedia doesn’t let you speak to people that can solve problems..
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Mike Fuller
(@ninepine) reported
from
Ilford, England
@virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Gavan
(@stephaniegavan) reported
@virginmedia The service in my area is working fine - virgin has disconnected my specific connection on account of a late payment which was made this morning at 7am. Still waiting for reconnection. Can you do this?
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Michael Dale
(@Shiny_Michael) reported
@virginmedia Hi, I'm having the same issue as Sean, I need to speak to a human as well, can you help
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Emanuel Balaj
(@EmmanuelB_01) reported
@virginmedia Can someone that actualy is willing to help contact me Account details 330824202 03
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Paul Johnson
(@paulozzy82) reported
@virginmedia I’m still having issues with my internet can you please advise when this is going to be fixed, I work from home and its very difficult to work without a reliable connection
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Stephanie Gavan
(@stephaniegavan) reported
@virginmedia My broadband has been down all day despite being told at 7am that it would be up an running in 10 mins. Been trying to get hold of someone to speak to all day - when will you be able to sort it out?!
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adam bryne
(@AddyBryne) reported
@BartekKost If you meant the O2 Priority presale on Wednesday, you have to be a UK customer of O2 or Virginmedia.
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Kirk Broomhead
(@KirkBroomhead) reported
Anyone on @virginmedia having issues with internet. Wifi and Ethernet connections not working whatsoever
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Thomas Birdsall
(@ThomasBirdsall) reported
@virginmedia No, the problems are with your service, your billing, you not refunding my money you owe me for 2 months and all the other problems nobody solved but keep telling me lies that they will/have
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paul finn
(@paulfinn3) reported
@virginmedia I have,my son is a bit of a whizz with technology and it would be immensely unlucky to have 3 loose coaxial cables in three separate boxes.The service has been terrible for a while but it's getting worse, the area it's CM20 as the missus keeps telling me to tell you
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M e l i s s a 🇯🇲
(@MelissaDefined) reported
@virginmedia I’m trying to access the o2 priority services but it keeps saying “This account's under another name” I haven’t even given any details yet, please help