Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Southwark, Poplar, City of Westminster, Newham, City of London, Waltham Forest, Islington, Barking, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Hackney	Internet	4 hours ago
Hackney	Wi-fi	9 hours ago
Hackney	Internet	19 hours ago
Hackney	Wi-fi	19 hours ago
Southwark	Internet	20 hours ago
Southwark	Wi-fi	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Andrew Battle (@andy_s_battle) reported 2 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  spite driven development (@thomas_maurice) reported 3 minutes ago from Islington, England

  Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

• 
  Steven Kraan (@drawing_daily) reported 4 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Befitat50 (@befitat50) reported 6 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 10 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Jane Common (@JaneCommon) reported 10 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Vincenzo Rampulla (@vmrampulla) reported 17 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  S Dyett Gicquel (@LGuard123) reported 20 minutes ago from Hackney, England

  @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

• 
  Helen Reihill (@BBLn15) reported 23 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Helen Reihill (@BBLn15) reported 33 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Khaled Miah (@Khaled_Miah1) reported 34 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 38 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  JJ Hazan (@HazanJJ) reported 38 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  S Dyett Gicquel (@LGuard123) reported 38 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

• 
  Nathan Talbot (@nathantalbot) reported 47 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Andee Byford (@BobCratchitt) reported 51 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 51 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Chloe (@chloehester) reported 57 minutes ago from Islington, England

  @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

• 
  VM (@BowTieMendoza) reported 58 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 59 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CaperZz (@zZrepaC) reported 7 minutes ago

  What ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia

• 
  The Whale Of Westcourt (@OfWestcourt) reported 8 minutes ago

  @virginmedia im trying to pay my bill bit your service keeps giving me this! For someone trying to make their credit score good, this is bad! You are so quick to report a late payment but when someone is TRYING to pay, your systems are down.

• 
  Peter mcclurg (@peter_mcclurg) reported 9 minutes ago

  @virginmedia Can you sort the Intermittent connections in ML5 North Lanarkshire of Scotland area please. Utter garbage customer service. Two hours and still no call answered. 28 years a customer and definitely no more when renewal is due.

• 
  Niddi Dhillon (@niddi1989) reported 11 minutes ago

  @virginmedia any chance of speaking with a actual human? Been on the chat service which has kicked me out 4 times and hold for nearly 3hrs now to. Be nice if someone actually answered me

• 
  Samina Masood (@Samina_masood3) reported 12 minutes ago

  @virginmedia Thanks for responding - sent a DM with all details about the complete loss of service complaint. It will be hugely appreciated that the issue is resolved immediately & we don’t have to further suffer by poor service your call centres are offering. Thanks

• 
  TJKEY (@kytmlm) reported 13 minutes ago

  @cee4cat Don’t need internet, good thing really cos @virginmedia is down again this morning

• 
  Coops (@dancooper05) reported 15 minutes ago

  @virginmedia I need to raise a complaint with a door to door seller. Please can you send a number to contact immediately

• 
  Win the Farke Lot! 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshLoweLufc) reported 16 minutes ago

  @virginmedia online chat won’t work and seen as I can’t call, I have no way of discussing my expiring contract. Ridiculous customer service as usual.

• 
  Sarah Baber (@babester15) reported 18 minutes ago

  @virginmedia if you’re going to have a phone number would be nice if answered - just been on hold waiting to get through for 2 hours and then the call inexplicably cut out. All for something that should be easy to do and find on my online account!

• 
  Chip Lewis (@crispinlewis) reported 22 minutes ago

  @Huxleypiguk @virginmedia Bob, I’ve had the same issue for the last 3 hours! Beyond a joke!! Any luck?