Virgin Media outages and service status in Poplar, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 18 outage signals in the last 24 hours around Poplar, including 18 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 26, 4:35 PM GMT+1.
- Internet (56%)
- TV (17%)
- Wi-fi (15%)
- Total Blackout (8%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Poplar come from postal codes E14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poplar, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, Newham, City of London, Waltham Forest, City of Westminster, Southwark, Poplar, Barking, Tower Hamlets, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 minutes ago |
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Internet | 46 minutes ago |
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Total Blackout | 1 hour ago |
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Internet | 2 hours ago |
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3 hours ago | |
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Internet | 4 hours ago |
Nearby cities with recent reports
37 recent signals
12 recent signals
11 recent signals
5 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
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Kay Bak (@kaybaka) reported from Camberwell, England@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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S Dyett Gicquel (@LGuard123) reported from Hackney, England@virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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JJ Hazan (@HazanJJ) reported from Blackheath, England@virginmedia Still down in Lewisham SE8 for me
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!
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Vics. 💙 (@afcvicki) reported from Hackney, England@virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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VM (@BowTieMendoza) reported from Camberwell, England@virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
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Michael James Weaver (@Weaverfooty14) reported from Blackheath, England@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England@virginmedia is there an issue with broadband. Been down all morning
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
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Ritch Zablan (@blue_murdock) reported from Camberwell, England@virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mikey Molfessis (@mikey_mol) reported@virginmedia if your technicians cannot fix a problem in 4 weeks and I get no refund and your status update says everything is fine, but multiple people in the area are affected, do me a favour and stop calling me to sell me additional services. Please.
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Matt (@MattB_MUFC) reported@Fiercely_FE @virginmedia Yeah for some reason that's in the extra TV channels package rather than sports, have the same issue in the NFL season as that's what they put Redzone on
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DÏE BLUE BARON (@duke_olaf) reported@virginmedia You’re charging me £52 a month and I can’t use my service absolute criminals
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mec337 (@mec337) reported@virginmedia I’m busy composing an email for ofcom about how I’m forced to pay for a phone service to be able to have a package that’s overpriced. Yet when I actually want to use it, it’s broken- repeatedly. Then forced to go through stupid phone menus and wait >30 mins
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Dave. (@Notonyournell10) reported@virginmedia I am following you and there’s no message icon. I just called again and was told the appointment was booked incorrectly and nobody can attend until Tuesday. It’s an absolute joke and I’ve raised an official complaint.
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Darren Keen (@keend403) reported@virginmedia internet has been down since yesterday, all cables checked, can't watch the telly because a message keeps coming on to the screen, red light on the TV box and the hub has a slow fading white light. And the app is useless.
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Neale B (@Neale1100) reported@virginmedia Its says the problem will be repaired on the 27th, I assume you will be applying a credit for the lack of tv and wifi provided to those affected ? I work from home, this simply isn't good enough
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Lauren Brookes (@laurenhall96x) reportedIs @O2 and @virginmedia down? My services aren't working
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Alloqui Strix (@AlloquiStrix) reported@virginmedia Still no refund though! Seems like what you said about registering an outage (which I did on the website) - and my in-law's registered as well, resulted in nothing being refunded to either. When should this be expected?
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Adrienne Ayres (@adrienne_ayres) reported@virginmedia Dear Virgin I have no WiFi. Please help. I thought full fibre would put an end to a rubbish WiFi I also cannot make your app accept my account reference number or area reference number