Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, City of Westminster, Southwark, City of London, London, Tower Hamlets, Paddington, Hackney, Newham, Hampstead, Mitcham, Welling, Barnet and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Total Blackout | |
| Croydon |
Internet | |
| City of Westminster |
Internet | |
| Southwark |
Internet | |
| City of London |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia new customer and TiVo box is not working after 2 weeks. Shows menu and sound but no picture. Please provide a solution. Not happy.
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EkkoCity®
(@ekkocitymusic) reported
from
Tottenham, England
@virginmedia We have tried diagnostics and it told us there was an issue. The broadband was working fine last week, nothing has changed. The router has not been moved or altered in any way. Either issue with the line or the router is faulty.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
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EkkoCity®
(@ekkocitymusic) reported
from
Tottenham, England
@virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia No difference. From the amount of complaints I have read on the same issue I think you know what the problem is with the new box.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
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steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@Jennie_Dale @virginmedia I love good customer service 🤥 can't be as bad as @DirectLine_UK
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
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AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia our Tivo box is showing menu and sound but no picture. Worked fine for 2 weeks in cooling off period. Also was on hold for 35 minutes today. Please provide solution. Not happy.
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with
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Jill Stanford
(@JillStanford7) reported
from
Lambeth, England
@virginmedia The fee is to change my husbands name (which actually has wrong initials) to mine as I have always paid for it and dealt with it. You also want to close down account and start another with new direct debits!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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half a mil $zil
(@stevenflowe1973) reported
@trading_geek @virginmedia They are the worst company to deal with @LivEchonews are getting a story together contact them
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Ricky Janes
(@Rickstar1987) reported
@virginmedia Hi. The Internet connection and strength has been terrible in my area, especially over the past couple of months. I haven't received an email or letter from Virginmedia explaining that there is a problem, that it is being fixed or that I would be compensated for this issue.
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Lea Rayssac Baures
(@LeaRayssac) reported
@virginmedia Hi, broadband has been down (again!) since yesterday 12pm in EC2. Your site still says an engineer is on the way/working hard to resolve the issue. Is it possible to know when this will finally be fixed?
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rob gould
(@robgonzogould) reported
@virginmedia My wife and I have worked from home now for a year, she has wired connection and still bombs out , I’m getting ear bashing every day , this needs sorting very quick, I’m a loyal customer, but loyalty don’t count any more IMO BT guarantee speed in all rooms???
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Talat
(@tmk1991) reported
@virginmedia Our Internet is not working this morning, tried everything and it says there are no service issues. Are there any service issues in Peterborough PE1 area? we cannot do any work..what a joke!
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half a mil $zil
(@stevenflowe1973) reported
@virginmedia Like I have said several times I have a complaint number but like I also said I get passed around. You are charging me for something I don’t want don’t need don’t use and CERTAINLY did not ask for!!! I have the proof of what I signed up for, @LivEchonews tag as requested
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BRAD
(@Brad_Cody_) reported
After 8 different transfers, virgin media still can’t get a engineer out to fix my broadband issues or move my router! Don’t go with virgin media they are a CON!! @virginmedia
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poppytailsandtrails
(@poppytailsandtr) reported
@virginmedia Well I would certainly hope that was the case or else what is the point in a customer taking the time to complain.
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Emily ✗
(@Emzzoxox) reported
@NeilHailwood @virginmedia Where could I look at these please Neil? I barely get WiFi signal if I’m not in the same room as the router
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Claire
(@clairedyer00) reported
@virginmedia 40mins and still being transferred to different departments I just want to cancel 😡