Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Fulham, Greater London, Hackney, London, Croydon, City of Westminster, Southwark, Poplar, Chingford, Wandsworth, Harringay, Romford, Newham, Loughton and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Total Blackout | |
| Greater London |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@virginmedia We know of an issue in your area that results in loss of service [...] you may be eligible for bill credit if your service isn't restored within two full working days.” I don’t know about bill credit but I massively need to work from home today.
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Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia It won’t let me. That’s the issue
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Prince 👑 🇺🇬
(@GoldSoul_P) reported
from
Enfield Lock, England
I swear I’m tired of @virginmedia last week the tv box decides to act up and I had to wait 3 days for a new one and now the broadbands not working so I’m without internet for God knows how long smh
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@AyoCaesar Problem is that Sky have no control over it, because its actually owned by Openreach. They own the lines for all providers, apart from obviously Virgin Media.
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Kimberley Morris
(@Kimmy_CPFC) reported
from
Croydon, England
@virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
I will now make a point of tweeting every time my @virginmedia broadband service is down so we can keep a live record of how often this happens. It will be a wild ride! (Down for the last 20 minutes, website also down for maintenance apparently).
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!
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Mikey Schmikey 🏴 🏳️🌈 🇪🇺
(@mikeyplewis) reported
from
Islington, England
@moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks
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davep
(@g_davep) reported
from
Croydon, England
@virginmedia #sw16 #broadband poor service can you confirm if you have resumed normal service the broadband is down since yesterday sw16 4sd
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H a n n a h
(@HanHan1) reported
from
Bromley, England
@virginmedia I haven’t rebooted anything, it has just always been this slow for the whole time I have had it
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nik_masters
(@masters_nik) reported
from
Camden Town, England
@virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
dear @virginmedia your internet connectivity is broken.
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H a n n a h
(@HanHan1) reported
from
Bromley, England
What is the point of having @virginmedia when the Internet NEVER works and when you mention it no one helps! What am I even paying for 😡
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia And if the issue is more@complex than originally thought, I should be informed and not keep having to waste even more time chasing information from you. It’s really not good enough.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia
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Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia Broadband fixed - but still can’t get into my account. I joined you in August and it’s still not resolved... have tried phone, Twitter, text, asked the engineer f2f - no one can help
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Glen Williams 🇬🇧
(@GlenWilliams) reported
@virginmedia I've been on the phone for over an hour to you guys, and still am, and I'm nowhere near to getting this Netflix issue resolved. You keep reverting my plan back to Standard with our upgrade to 4k being rejected each time. No one knows how to fix it. Will cancel soon!
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Nikesh Mistry
(@N_Mistry98) reported
@virginmedia No worries...managed to speak to an agent. Surprisingly didn't had to wait long. Known issue in area will be resolved in next 24hrs. If not I'll be in touch again 👍🏽
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Neldy 💙🇪🇺
(@artheart71) reported
@tonymc39 @LollyEyesMF @virginmedia Yep. I will never again touch Virgin Media - not if it was the only broadband available. I’d go without. Terrible, terrible excuse for customer service.
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Phil Whomes
(@PhilWhomes) reported
The latest @virginmedia hub doesn't perform with many @SamsungMobile tablets and neither company seem to care. Been a known issue for many months. @techradar
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Panagiotis Foufoutis
(@foufoutis) reported
@virginmedia :"Hello you’re through to the Customer Relations messaging team...replies to this service are not immediate allowing you to get on with your day." Proceed to be 'on hold' for 24hrs, as replies take forever
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WoFair
(@WoFairUK) reported
@virginmedia You need to check the CH65 Area as there are lots of packet loss in the area, i'm constantly getting this problem when connected to your 3.0 hub and have expressed this over the phone prior... please investigate before i find someone else...
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Richard Steltner
(@RichSteltner) reported
@virginmedia my virgin box has been shutting down and rebooting about every 10 - 15 mins all evening. Absolute joke. By joke, I mean **** that won't flush
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Samyaa
(@Samyaa_x) reported
@virginmedia I’ve spoken to the payments team who then transferred me to the cancellation team who have now transferred me back to the payments team?!!! I’ve been on the phone for 47mins?! I just want to cancel my service and be done with you guys please
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David Campbell #Conservative
(@DavidTCampbell6) reported
@KatePollard10 @virginmedia My box has been having the same problem. Their website says there are issues with TV & broadband, but my broadband is fine, it's just the TV.
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Ryan price
(@Ryanpri03433897) reported
@virginmedia absolutely awful, tv goes off every 5 mins. Disgrace