Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/27/2026 13:25

January 27: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Croydon, Hackney, Islington, City of Westminster, London, City of London, Fulham, Southwark, Paddington, Romford, Barnet, Bexleyheath, Harringay and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomIlford Internet
United KingdomCroydon Internet
United KingdomHackney Total Blackout
United KingdomIslington Wi-fi
United KingdomCity of Westminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia The point is, I have only resorted to twitter now, because for months i have been unable to engage Virgin Media customer service either on your platform or by phone..

  • jasemonkey The Jase 🐶 🎸 🎥 (@jasemonkey) reported from Camberwell, England

    @simonmhickson @virginmedia They were so awful when I had a problem years ago. I only resolved it by finding out who their head of PR was and contacting them.

  • ornellasiobhan_ mundele madesu (@ornellasiobhan_) reported from Camden Town, England

    @virginmedia **** wifi, awful customer service

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @VirginMediaNews @Moneybox sporadic service issues. Just spent 50 minutes on phone to get through to VM CS for them to drop call. I give up. Sue me

  • clarex Clara Rocha (@clarex) reported from Hackney, England

    What a nightmare to try to get any assistance from @virginmedia!!! They make it impossible to do anything online and the phone team is no help. The moment I mention “Id like to cancel my contract” I got disconnected after 30 mins.

  • aggy_mi aggy (@aggy_mi) reported from Croydon, England

    I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia not working again. Will you be issuing refunds for July as you have failed to provide a proper service?

  • meadylou Louise Mead (@meadylou) reported from Wandsworth, England

    @virginmedia Is there an issue with your website? I’m trying to sign in to register an issue with service but I can’t access my account.

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke

  • nut_ge Natalia (@nut_ge) reported from Camden Town, England

    @virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia it’s not working again! Would be good if you could respond to my tweets

  • Tai_Aro Tai Aro (@Tai_Aro) reported from London, England

    Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!

  • ADAMCLAW1 Adam (@ADAMCLAW1) reported from Bexleyheath, England

    @virginmedia hi, my cable service has been down for about two hours. Postcode DA5 1. Is it a general problem pls?

  • cycleoptic cycleoptic (@cycleoptic) reported from Islington, England

    @drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia Trying to get a late payment charge off me is not solving your problem here. Sure, charge me a late payment fee if you h e to but at minimum credit my account with a free month or something ..?!

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @Moneybox @Ofcom Actually impossible to make a complaint. I am with holding fees. I have been trying to engage with virgin media and I’m now giving up. Sue me. #virginmediafails

  • rchrdctswrth Richard (@rchrdctswrth) reported from Islington, England

    @virginmedia my internet’s been gone for nearly an hour now, same thing happened last night too. The service status page on your website isn’t even working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • verbes444 Josh (@verbes444) reported

    @virginmedia ill check next time it gets bad, thanks

  • GillW1220 Gill White (@GillW1220) reported

    @TwitterSupport This morning I have found that all video content has the message ‘content not available’. Other people are reporting this issue. It appears we all have one thing in common. Our WiFi provider is @virginmedia Please can you sort this issue out between you Thanks

  • Lerounxi Reece Jordan Doonan, RN (@Lerounxi) reported

    @virginmedia Happy for someone to phone back as she was very abrupt with me and put the phone down…

  • GillW1220 Gill White (@GillW1220) reported

    @JOHNBRAlG Same problem - just wondering if your WiFi is on Virgin Media?

  • xlizagx Liza G (@xlizagx) reported

    Content back…. It’s flippin @virginmedia network problems AGAIN 😩

  • ProjectionistR ProjectionistRob (@ProjectionistR) reported

    @VirginMediaIE NO TV, NO BROADBAND, NO PHONE you won't send the technician back out to fix the issue. DON'T GET VIRGIN MEDIA PEOPLE, they're a mess, but you bet I'll be fully charged on my next bill when it's hasn't worked for 2 days now.

  • laraglennie 𝕃𝕒𝕣𝕒 (@laraglennie) reported

    @virginmedia Yeah that’s what is said every time. I’m still paying full price for a substandard service. Between each outage I have intermittent service but whenever I call they say it’s fine. How to I make an official complaint? I want out of my contract.

  • K46898565 K (@K46898565) reported

    @virginmedia you lot are a pure joke, i thought sky was bad but you lot are even worse, no wifi half the time then when it does come on it just goes back off and the live tv constantly crashing, seriously think you need to re evaluate your prices compared to the service.

  • MacaNotAbot Maca (@MacaNotAbot) reported

    @virginmedia Come on mate ? It doesn't just fix itself , it's been terrible . Think the engineer who fitted it done a dab job splitting the signal between the two boxers.

  • GarryToffee Garry (@GarryToffee) reported

    @virginmedia you got any free phones knocking about. I'm about to smash this one up if your website won't let me login. I've changed the password and it's still saying it's not recognised.