Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 03/22/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Camden Town, City of London, Borehamwood, Enfield Town, Ilford, Paddington, Hammersmith, Croydon, Poplar, Harringay, Newham, Southwark and Barnet.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • MxAshleighLoeb Ashleigh Jade Loeb (@MxAshleighLoeb) reported from Islington, England

    So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4

  • rob_ford Rob Ford (@rob_ford) reported from Bromley, England

    @virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.

  • OliverMcGrath Ollie McGrath (@OliverMcGrath) reported from Barnet, England

    @virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal

  • OliverMcGrath Ollie McGrath (@OliverMcGrath) reported from Barnet, England

    I had an amazing experience with @virginmedia until I tried to move house with them. I’ve spoke to so many people over the last few days and it’s been horrible.

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬

  • APM_Stephen APM External Affairs (@APM_Stephen) reported from Camden Town, England

    It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"

  • lulumr Lulu (@lulumr) reported from Ilford, England

    @virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.

  • MarcJTaylor Marc (@MarcJTaylor) reported from Tottenham, England

    @virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    Nothing goes down more than @virginmedia

  • marvelreid83 Darren Reid (@marvelreid83) reported from Romford, England

    I start off in a good mood until I speak to @virginmedia customer services! Never understand me so never get my issues resolved! Seriously!!!! 🤬🤬

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.

  • devanHD DvnBrxtn (@devanHD) reported from Lambeth, England

    Crashed #virginmedia again. All day no #WiFi Shite customer #servicevirginmedia No #internet all day. 40 minutes on hold. Hung up in disgust. #worstwifiprovider Moving from #virgin now. #shiteservice

  • JohannaWhitaker Johanna (@JohannaWhitaker) reported from Islington, England

    @billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.

  • NickAnstead Nick Anstead (@NickAnstead) reported from London, England

    Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @virginmedia What a joke. Jack up my bill for £5 a month with no notice. Argh time to look for a new service provider I think .

  • danidelavega Dani (@danidelavega) reported from Sutton at Hone, England

    @virginmedia shocking WIFI service, well, lack of, two days in a row. Sort out or I’m going back to Sky. You cannot treat customers like this. Embarrassing

  • DanStratford84 Dan (@DanStratford84) reported from Wandsworth, England

    @emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse

  • ThistletonM Matthew Thistleton (@ThistletonM) reported from Ilford, England

    @virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • craigpaterson93 Craig paterson (@craigpaterson93) reported

    @virginmedia Constant dropping out of internet connection. Usually drops out every hour or so. It’s not WiFi signal in the house as devices stay connected with full signal.

  • Chrissa75 chris sampson (@Chrissa75) reported

    @virginmedia - Are there any issues in the TW11 area? - broadband has gone from 218mbps to about 20mbps

  • QprShivvy shivam patel (@QprShivvy) reported

    @virginmedia 1) sort out my service. 2) block 1 fruad number that keeps calling me that your team didn't do after a hour on call. 3) fix Internet width and connection. 4) refund for previous year and this year when your service was down. 5)TV service maybe due to broadband. 6)cost of package

  • robcatsurrey Rob Catlin (@robcatsurrey) reported

    @virginmedia No, unfortunately not. I’m told there’s no problem with the line and to restart the router. The automated system then hangs up. I have spoken with you in the past as only get around 3 to 16mbps when my contract is for 100mbps+.

  • TheGooner4life The Gooner4Life (@TheGooner4life) reported

    Any chance of some help @virginmedia your online support is terrible, need some help with an old email address.

  • StaceyO25498074 Stacey Oliver (@StaceyO25498074) reported

    @virginmedia I have never experienced such poor service from a company! How do you not have a complaints department!! I will be going to CISAS!

  • _L1keClockwork juan (@_L1keClockwork) reported

    Call me virgin media cos I’ll go down on you at the most inconvenient of times 😎

  • jackhardiker Jack Hardiker (@jackhardiker) reported

    When I finally got through to @virginmedia, the voice at the end of the line was having a private conversation about how bad their day had been. I had to hang up before it got too personal.

  • Taz02362453 Gavin-a-laugh (@Taz02362453) reported

    @virginmedia Your customer service is a joke, l cancelled all my services in august last year and I’m still awaiting partial refund. If l was owe virgin money I’d have been hounded for the money. Get your act together and people be warned the service is crap 💩😡

  • MrDNA007 Danny 🇧🇩 (@MrDNA007) reported

    @virginmedia Could you please help with your terrible Wi-Fi? I called with problems, I received a new router and it’s more faulty than the old one! Connection randomly cuts out, I regularly encounter buffering when streaming and I don’t get anywhere near the 200mbps I pay for!