Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Islington, Southwark, Hackney, Poplar, City of London, Newham, City of Westminster, Barking, Waltham Forest, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Islington	Total Blackout	12 hours ago
Southwark	Internet	12 hours ago
Hackney	Internet	16 hours ago
Hackney	E-mail	19 hours ago
Islington	Internet	21 hours ago
Hackney	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  dmxcrew (@dmxcrew) reported 4 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  VM (@BowTieMendoza) reported 4 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Marco (@marco_dirosa) reported 5 minutes ago from Islington, England

  @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

• 
  travelling Adam (@TravellingAdam) reported 6 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 7 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Helen Reihill (@BBLn15) reported 8 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Kay Bak (@kaybaka) reported 11 minutes ago from Camberwell, England

  @virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!

• 
  Helen Reihill (@BBLn15) reported 19 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Derrick Brown (@DerrickSWB) reported 20 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Adam H-Matthews (@AdamHMatthews) reported 25 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Jane Common (@JaneCommon) reported 31 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Mariachiara (@mariesnotcool) reported 35 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Steven Kraan (@drawing_daily) reported 37 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Andrew Battle (@andy_s_battle) reported 38 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  Drewery **** (@drewerydyke) reported 45 minutes ago from Hackney, England

  @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

• 
  Kay Bak (@kaybaka) reported 52 minutes ago from Camberwell, England

  @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

• 
  Helen Pinkers (@Barchetta66) reported 56 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Sevki 💉 💉🎉 (@sevki) reported 57 minutes ago from City of London, England

  .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

• 
  Declan Higgins ☘ (@declan1968) reported 59 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Helen Reihill (@BBLn15) reported 59 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Mercer (@Merse2506) reported 6 minutes ago

  @virginmedia After a week after transfer I still have no NETFLIX. They said 24 hours a week ago. I am a Kylie fanand have already missed promos and now going to miss the show promoted for the past few weeks. If i miss it i will never trust VM again.

• 
  Canaz-UK (@CanazUK) reported 6 minutes ago

  @Benleo @virginmedia Virgin Active gym were the worst gym I've ever dealt with. Avoid!

• 
  Hunter (@hunterredfieldd) reported 9 minutes ago

  @virginmedia @Benleo Nah, just leave them if you can. I had constant issues with them and the customer service was always shocking. Avoid at all costs imo

• 
  TonyAVFC (@ANTHONYWRI30570) reported 10 minutes ago

  @Benleo @virginmedia I used them years ago never again Shocking customer service

• 
  The Emperor Poofius Maximus (@IlPoofto) reported 12 minutes ago

  @Benleo @virginmedia No customer service in the evenings and weekends, when people are most likely to need it...

• 
  ℭ•❯❯❯❯ (@Lilhoodxx) reported 14 minutes ago

  How can I unlink my Netflix from Virgin Media? Netflix is with my package via Virgin Media but I never activated it through Virgin Media cause I wanted my Netflix separate but it automatically did it. I want it removed so it can be separate. @virginmedia

• 
  rebecca 🪩 (@horanfthrry) reported 15 minutes ago

  @O2 hello, I am looking at purchasing a new sim through my blue light discount. My mum is currently locked out of her account after purchasing a new sim herself. I have recently bought a new phone & have virgin media volt benefits, will I encounter any issues?

• 
  phil50 (@ph5961) reported 15 minutes ago

  @Benleo @virginmedia they are ****, i ****** them off and went with bt

• 
  Chris 🍺 (@cbm64) reported 18 minutes ago

  @Benleo Some years back I was having awful issues with VirginMedia. On one visit my then 3yr old son looked at the engineer and said in a super clear voice - Sky is even better - the tag line at the time. The chap and I stopped arguing and just started laughing our asses off!

• 
  Ashley (@ScottishAshley) reported 20 minutes ago

  @virginmedia An engineer was booked and then the visit was cancelled by yourselves as it’s a wider issue apparently. So it’s an issue you should already be aware of as it’s widespread according to media