Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Wandsworth, London, Hackney, Croydon, Harringay, City of Westminster, Romford, Newham, Southwark, Loughton, Orpington, Enfield Town, Kensington, Camden Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Chingford |
TV | |
| Wandsworth |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.
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Tracey Cookson
(@cooki40) reported
from
City of London, England
Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!
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Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
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J
(@Jay_Hul) reported
from
Crayford, England
@virginmedia Tbh it’s been ongoing since we locked down in April. I accepted things might be a struggle but as time has passed colleagues and friends are not struggling with day to day connection or having constant lapses in connections. Having spoke to CCare nothing can be done.
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia I am looking at feedback for a conference session I gave last week. ‘What will you take away?’ ‘Not a lot - sound was so bad I could not understand what was being said’ ‘What could we do to support you?’ ‘Support staff with better home internet’. Hope you’re proud.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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Andrew Baxter
(@baxand) reported
from
Enfield Lock, England
@virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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Katie Arabella
(@katie__arabella) reported
from
Islington, England
@virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬
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Mat Barnett
(@matbarnett) reported
from
Walthamstow, England
@virginmedia Thanks. We’ve just been told 4PM too but can you confirm if it was a planned outage? We weren’t given any notification and this is the worst possible timing.
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia why is the Broadband down again?? This is gapping on a daily basis
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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Ahmed Elfaki
(@elfakiuk) reported
from
Ilford, England
@virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home
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Philip Berryman
(@philip_berryman) reported
from
Barnet, England
One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia oh come on virgin I’ve rang you twice today I know my lap top is broken but I only have my tablet ... all I wanna do is watch @Rwlshmakeup in peace but nooooooo your internet is too f slow come on fix it or I want compensation been happening for 3 days now !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Big Fella
(@redsando6) reported
@BT well done Tyler customer service lady real help ! @virginmedia could learn a lesson English speaking people helps a lot when you do get English even they admit it's awful that's why we left and went to @BT !!
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Jesus Christ
(@haterofmankind) reported
@kittywright128 @virginmedia I’ve just had a text msg from an 086 no asking me to arrange a maintenance call out to the house tomorrow to ensure no more outages. I have had small issues recently but nothing which would require them contacting me!? Is this a 3rd party scam @virginmedia
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Iain Chudleigh
(@IainChudleigh) reported
@virginmedia Sorry that doesn't work, even in incognito mode, it doesn't work. I think it may be a bug code/link.
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Indie Chana
(@Indie_Chana) reported
@SkyUK Your broadband is about as useful as a chocolate teapot! The worst I've experienced. Absolutely disgrace of a service. Think I will go back to @virginmedia
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gem gem
(@gemusher) reported
@EAFIFADirect to anyone that has virgin media provider , do not play friendlies as its unplayable and slow ea are aware of it but won't do crap it's pointless playing a game you can't control or actually br able to play even with feedback ea do jack ****
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J1971986b
(@j1971986b) reported
@virginmedia It then rebooted after around 3 days. But now has shut down again, unfortunately we cannot book an engineer as we currently all have covid and no way to let an engineer into the house
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Chand Jethwa
(@chandjethwa) reported
@virginmedia By the way, having logged on my account, there is no link to track my complaint either. What are you guys playing at?
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〽 A R T I N
(@smartymarty83) reported
@virginmedia I’ve never in my life dealt with such bad customer service and my install hasn’t even happened yet passed to over 10 people in an hour and called back 5 times
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Mark S 121115 🇮🇪🏁😷🇺🇦
(@mstorey2015) reported
@virginmedia No it's down again
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mufcc
(@MUFC_united99) reported
@virginmedia have been told I will recieve a call from the virgin media sales team and still waiting. Must have called about 15 times today. No one seems to tell me what the issue is.