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Virgin Media outages and service status in Poplar, England

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Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Poplar, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 1, 7:51 PM GMT+1.
  • 69% Internet (69%)
  • 14% Wi-fi (14%)
  • 9% Total Blackout (9%)
  • 5% TV (5%)
  • 3% E-mail (3%)

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, City of London, Southwark, City of Westminster, Poplar, Waltham Forest, Newham, and Islington.

CityProblem TypeReport Time
Hackney Internet 50 minutes ago
Hackney Internet 2 hours ago
City of London Internet 4 hours ago
Southwark Internet 6 hours ago
City of Westminster Internet 16 hours ago
Hackney Internet 1 day ago

Nearby cities with recent reports

Hackney

22 recent signals

50 minutes ago
Southwark

6 recent signals

6 hours ago
City of London

5 recent signals

4 hours ago
City of Westminster

5 recent signals

16 hours ago
Waltham Forest

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

  • Jatkins__
    Josh (@Jatkins__) reported from Camberwell, England

    @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia But the service page is saying there isn’t an issue - so how does that help?

  • marco_dirosa
    Marco (@marco_dirosa) reported from Islington, England

    @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • thomas_maurice
    spite driven development (@thomas_maurice) reported from Islington, England

    Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

  • A_D62
    antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia So maybe I have also a problem with my phone line! ******* now

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Poplar, England

    @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

  • beccaleigh99
    Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

  • RickDelBello
    Riccardo Del Bello (@RickDelBello) reported from Hackney, England

    @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • harberlisalfc
    lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England

    @virginmedia is there an issue with broadband. Been down all morning

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @Marcroy_Smith @virginmedia Same here and customer service not available either

  • HazanJJ
    JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

  • LGuard123
    S Dyett Gicquel (@LGuard123) reported from Islington, England

    @virginmedia Brilliant & I appreciate your help

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • realpalmtrees11
    me (@realpalmtrees11) reported

    @virginmedia is there an issue in the sg1 area please? Our broadband has been woeful all day.

  • MachineGunLuk3y
    MachineGunLukey (@MachineGunLuk3y) reported

    @virginmedia will I get compensation from you for being down ? …… I work from home and you are now costing me money for every hour you are down ?

  • coggesgardener
    Jon | The Cogges Gardener (@coggesgardener) reported

    Hi @virginmedia How do I stop receiving calls from your marketing department? I must be getting at least one weekly, tell them to stop & block the number, yet they keep coming. Can you help please? 🙏

  • neil131161
    neil holden (@neil131161) reported

    Anyone in your establishment care to answer & dare i wish you reply to my messages on webchat or Wassap?? Absolute shambles of a service 🤬 @virginmedia

  • thedazdanks
    Darren Danks (@thedazdanks) reported

    @virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?

  • CleanzineEditor
    Jan Hobbs (@CleanzineEditor) reported

    @virginmedia been locked out of webmail since 22 May. Supposedly repaired & reset but though I can now get into my account I STILL can't access webmail. Still showing Forbidden 403 despite my tech expert working on it several hrs today. 9 WEEKS! Paying £133.50/mth. HELP PLEASE!

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @shenry1972 @virginmedia @skytv Same with me 22 ish years, no call to try keep a customer just threats of charges if I don't post there router

  • phorsfield
    phorsfield (@phorsfield) reported

    @virginmedia I've had no broadband since 1pm today, tv channels working bar the services that require Internet, reboot hub plus reset. Are there any issues in RG12 area?

  • CleanzineEditor
    Jan Hobbs (@CleanzineEditor) reported

    @virginmedia I've just sent a message & X told me there was a problem & my message would be saved. I'm hoping you receive it soon.

  • VikramRajpara09
    Vikram (@VikramRajpara09) reported

    @virginmedia I pay for a service which is not active and not working. Goodwill doesn’t come into the equation.