Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/24/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of Westminster, Hammersmith, Hackney, Woodford Green, Croydon, Ilford, Dagenham, Beckenham, Enfield Town, Merton, Waltham Forest, Paddington and Newham.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomCity of Westminster Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.

  • Malcy7 Malcolm Saunders (@Malcy7) reported from Crayford, England

    @virginmedia My picture better be ok for tomorrow night, been awful all week on the bt sport channel!!!

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia Service has literally just been restored so I'm guessing it was just an outage

  • RegaloLondon Regalo London (@RegaloLondon) reported from Merton, England

    @virginmedia can you update me pls My broadband and Tivo is not working CR4 postcode #mitcham #merton #internetdown

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring

  • the_tickners Stuart & Sarah (@the_tickners) reported from Bromley, England

    @virginmedia ridiculous disgusting service, had problems all week, had engineer booked between 4-7pm today, been waiting 3hrs and nothing. Called virgin and India told me there is an outage in area and therefore have cancelled engineer but not told anyone! No reports on web 🤬

  • markogrdosic Marko Grdosic (@markogrdosic) reported from Islington, England

    .@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet gone down IG2 area again, no signal being received, and no one answering phone for help in India 🇮🇳 , please re-boot servers, thanks

  • RupaG Rupa Grahame (@RupaG) reported from Merton, England

    @virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really

  • Davisinlaw Lynn Davis (@Davisinlaw) reported from Theydon Bois, England

    What’s going on with Virgin Media tv, all gone down @Virgin

  • LauraLobelle Laura Mata Lobelle (@LauraLobelle) reported from Islington, England

    @virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly

  • THSARAIVA Thiago Saraiva (@THSARAIVA) reported from Camden Town, England

    @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area

  • funsizeAllie Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia down AGAIN

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.

  • AndyGixxer46 The Chief (@AndyGixxer46) reported from Bexleyheath, England

    @virginmedia I've been waiting 6 months for a reply to a complaint can you get someone to call me ASAP.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now

  • thekjulika Kristine Julika (@thekjulika) reported from Barnet, England

    The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • afc_richard Richard (@afc_richard) reported

    @virginmedia Good afternoon. I’m moving house in January and would like to sign up as a new customer, can I do this today and choose the start date of my contract (to our moving date)

  • _SuperHugh Hugh Smith (@_SuperHugh) reported

    @virginmedia I made an appointment for an engineer to come to my home to help set up my broadband at 1-6pm today. They did not turn up. Please help to rectify this

  • jason84woods Jason Woods (@jason84woods) reported

    @virginmedia I’ve emailed Beth, they said without security there is nothing they will do and a manager will tell us the same. Tbh we’re about done. Every promise gets broken and it’s infuriating

  • drkirstykennedy Kirsty Kennedy (@drkirstykennedy) reported

    @virginmedia I’ve been on hold for over an hour in total and disconnected twice after speaking to operators this evening. Please advise how I can terminate my contract - I’ve changed provider

  • RyanHardyYT Ryan Hardy (@RyanHardyYT) reported

    Another day another internet outage love Virgin Media 🙄

  • RachaelGrohl ✨Rach✨ Pinned Post (@RachaelGrohl) reported

    @virginmedia We have tried quite a few things to see if it gets better. Unfortunately nothing really works. It does just seem to be during the day on the weekdays. 8/9am-5/6pm we're getting incredibly slow speeds, seemingly linked to the lockdown/more people at home right now.

  • Jemars Jodie Marshall (@Jemars) reported

    @virginmedia Which one, the first one was for my internet to be disconnected whilst they tried to fix the tv. Which didnt work and left me internet less or the multiple calls that ended with the while you wait music ending and then silence.

  • jsutty Jason Sutcliffe (@jsutty) reported

    @virginmedia I've been trying through today on the text.. speak to a human and then it reverts to a bit. Just want to speak to somebody now and figure out how to cancel as not possible online and have a better offer elsewhere

  • iwiizkiid 💻🤓🅺🅴🅻🆅🅸🅽🤓💻 (@iwiizkiid) reported

    @virginmedia absolutely shocking service. I called up 4 weeks ago and requested my home move to find out on the day that you got the wrong address. Now your telling me I have to wait and cannot give me a timescale. Let me check your SLA real quick!

  • dazzaiken d (@dazzaiken) reported

    @virginmedia Is this being left here then?!?!???? No further assistance. Hands washed. No my problem. It’s the contact teams issue.