Virgin Media outages and service status in Poplar, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Poplar, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 30, 10:13 AM GMT+1.
- Internet (64%)
- Wi-fi (19%)
- Total Blackout (9%)
- E-mail (4%)
- TV (4%)
- Phone (1%)
The latest reports from users having issues in Poplar come from postal codes E14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poplar, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Southwark, Poplar, Newham, City of Westminster, City of London, Waltham Forest, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 2 hours ago |
|
Hackney
|
Internet | 12 hours ago |
|
Southwark
|
Internet | 13 hours ago |
|
Southwark
|
Total Blackout | 15 hours ago |
|
Hackney
|
Total Blackout | 20 hours ago |
|
Southwark
|
TV | 22 hours ago |
Nearby cities with recent reports
22 recent signals
9 recent signals
4 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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CJ (@ZJM_331) reported from Islington, England@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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Khaled Miah (@Khaled_Miah1) reported from Poplar, England@virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, EnglandI called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it
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Millwall halfwayline (@millwalljdb) reported from Camberwell, England@philclarke0170 Virgin media seems to be the problem
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandOops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?
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Lloyd Child (@islingtonlloyd) reported from City of London, England@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
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Richard Gendal Brown (@gendal) reported from City of London, England@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!
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Thomas Matthews (@thomasdmatthews) reported from Islington, England@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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dmxcrew (@dmxcrew) reported from Islington, England@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think
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marksonofjohn (@marksonofjohn) reported from Camberwell, England@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Bedford (@helenxbedford) reported@virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?
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Wolf Matt (@WolfMatt1987) reportedAfter trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on
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Declan Carty (@declancarty) reported@IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????
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Magnolia’s Art (@Magnoli23215778) reported@CheekyVic @virginmedia 100% agreed. Every fecking month I have an engineer coming. I’ve to do a whole rigmarole to turn my tv on @Virginmedia. I need to get rid. £92 a month I pay for crap!!!
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MaryC (@marycallaghan08) reported@virginmedia what’s going on in B44? No Tv channels, error code CS2004 & nobody responding on web messaging. Poor customer service. We’re not in Nepal for heaven’s sake
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Connor Wilson (@ConnorTWilson) reportedVirgin Media wifi is just **** innit
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Damian Hastie (@DamianHastie) reported@virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!
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Seren 7 (@Seren_7) reported@virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?
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William (@William232393) reportedI had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.
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Burn Notice (@BurnNotice85) reported@VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.