Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 09/18/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Harringay, London, City of Westminster, Southwark, Kensington, City of London, Dagenham, Hackney, Waltham Forest, Camden Town, Poplar, Ilford, Carshalton, Epsom and Hammersmith.

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City Problem Type Report Time
United KingdomHarringay Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon TV

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • strutcakes Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported from Lambeth, England

    Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

  • RPLibDems Raynes Park Lib Dems (@RPLibDems) reported from Merton, England

    @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

  • squeakytoy Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Islington, England

    I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

  • imbranzo Mamba 〽️🦋 (@imbranzo) reported from Bromley, England

    holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼

  • StrummerJonny Jonny Paul (@StrummerJonny) reported from Barnet, England

    @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

  • Kwame916 Kwame Gyamfi (@Kwame916) reported from Wandsworth, England

    Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

  • Andrew007Uk Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from Sutton at Hone, England

    @virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔

  • PieFaceMark mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • squeakytoy Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Islington, England

    @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

  • Andrew007Uk Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from Sutton at Hone, England

    @virginmedia There is a blockage, that I know - I have had no service since November. I was told it would not be sorted before March 6th. I had been promised 3 call backs from different people in the Exec Department - none have followed up.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

  • kmirandalondon carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England

    @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery

  • Keldavey hippychic (@Keldavey) reported from Bromley, England

    @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

  • squeakytoy Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Poplar, England

    @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

  • BBLn15 Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!

  • kmirandalondon carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England

    @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery

  • gorgeousuk anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AllyisCosy AllyisCosy (@AllyisCosy) reported

    @VoxyKitty @virginmedia Ahhh man that sucks! Glad they didn’t get your bank details at least. May they forever have an itch they can’t quite scratch!

  • Mel123Fisher Melissa Fisher (@Mel123Fisher) reported

    @virginmedia I need a contact number or email to report a problem with a loose wire on a telegraph pole please. In Lancashire.

  • Gav42438010 Gav 🏈 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏈 (@Gav42438010) reported

    @virginmedia I have taken out a contract with O2 and I am also your customer, when will my Volt package activate ?

  • BkStruzan BK-Struzan (@BkStruzan) reported

    @virginmedia STILL NO REPLY TO MY PREVIOUS TWEETS DISGUSTING CUSTOMER SERVICE. LOOKS LIKE MY BILLING ACCOUNT TO PAY VIRGINMEDIA IS GOING TO HAVE PROBLEMS THIS MONTH, MIGHT HAVE FLUCTUATION PROBLEMS, WILL PROBABLY BE LATE AND £19 COMPENSATION TAKEN OFF IT AS WELL.

  • el_gubbo el gubbo (@el_gubbo) reported

    @virginmedia Can you give us an update now please, almost 3 days without the internet is bad for someone who works from home.

  • Beatle_Ed1 Andy Seaward (@Beatle_Ed1) reported

    @LeePartridge16 @simmonds_jackie @virginmedia They don’t care, it’s their (and everyone else’s) business model. ‘Churn:’ eg: For every disgruntled Virgin customer going to Sky, a disgruntled Sky customer is going to Virgin.

  • Steve_heselwood Steven J Heselwood (@Steve_heselwood) reported

    @virginmedia down again! Nothing but trouble since the day it was installed, Not recommended Slow speed! Not service Rubbish install Rubbish equipment Don’t do it!

  • Footballer_UK_ Stewart Smolarek (@Footballer_UK_) reported

    @virginmedia Still having issues intermittently!

  • ScottMcGAngling ScottMcGheeAngling (@ScottMcGAngling) reported

    @virginmedia 3 days in a row now. 2 days I hav missed work. This is a joke what is going on. I hope your waving this months bill as this service is shocking. 23 years a member & since Covid ur service has been going downhill & the last 3 days r hitting the nail on the head. What is going on?

  • JoyBanks79 Joy Banks (@JoyBanks79) reported

    @virginmedia The first time the person was trying to resolve it with me and then we got cut off then the second time I was told that it was a service issue and it would be logged. Told me to wait while evening to reboot the hub. Did that and the issue is still not resolved.