Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, Hackney, Southwark, City of London, City of Westminster, Poplar, Newham, Islington, and Barking.

City	Problem Type	Report Time
Waltham Forest	Internet	6 hours ago
Hackney	Internet	17 hours ago
Southwark	Total Blackout	1 day ago
Hackney	Internet	1 day ago
City of London	TV	1 day ago
Hackney	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Sam Batty (@sam_batty) reported 30 seconds ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Thomas Matthews (@thomasdmatthews) reported 5 minutes ago from Islington, England

  @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

• 
  Lloyd Child (@islingtonlloyd) reported 5 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Andrew Battle (@andy_s_battle) reported 6 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  VM (@BowTieMendoza) reported 10 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Helen Reihill (@BBLn15) reported 17 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Kay Bak (@kaybaka) reported 17 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 18 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Nathan Talbot (@nathantalbot) reported 19 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Illy Mus 💙 (@illymus) reported 21 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  kevin richardson (@kevinri00714924) reported 22 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  travelling Adam (@TravellingAdam) reported 28 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  A voice only (@Avoiceonly2) reported 32 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  kevin richardson (@kevinri00714924) reported 36 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Sevki 💉 💉🎉 (@sevki) reported 40 minutes ago from City of London, England

  .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

• 
  Annie Caird 🌻 (@AnnieCaird) reported 43 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Kay Bak (@kaybaka) reported 45 minutes ago from Camberwell, England

  @virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!

• 
  Derrick Brown (@DerrickSWB) reported 46 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Mariachiara (@mariesnotcool) reported 46 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Helen Pinkers (@Barchetta66) reported 48 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil McCrachn (@PhilMcCrachn) reported 6 minutes ago

  @virginmedia terrible internet all week, speeds less than a 10th of what I'm "guaranteed". Seems this is happening to others as well.

• 
  laura myers (@treblewinners99) reported 6 minutes ago

  @Simon_Whale @virginmedia Cancel your card !!!

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 8 minutes ago

  @virginmedia This isn't working is it. Asking if I'm available 'now' to answer security questions, when I respond yes you didn't get back to me for 3 hours. When, oddly I was no longer available. Very poor.

• 
  Hated Designs (Jamie) (@HatedDesign) reported 10 minutes ago

  @Afctopgooner @virginmedia mines out and the sites only telling me "We can’t connect to the broadband kit in your home" rather than telling me if theres an issue or not

• 
  Elon Gandi Mushk (@Forza_Pakistan) reported 10 minutes ago

  @Simon_Whale @virginmedia I don't like how they think they can push retarded indians onto residential customers these ******* Indians don't know the elbow from their ******* then they expected to resolve our issues when they don't even speak the language clearly @virginmedia is a laughing stock

• 
  Matt 💙 (@mattdoctorwho74) reported 10 minutes ago

  Stream box is terrible claims be 4k, picture, colours, duller than 1988 vhs channels, chip obviously yrs behind, thats tv pulled out now, no rewind tv surely no one would pay £15 pm for sky entertainment when sky entertainment and kids is £3.99 on @NOW @virginmedia

• 
  DWS | Sound lighting Video installation services (@DWsound) reported 13 minutes ago

  @Simon_Whale @virginmedia Was with VM at old residence. Service was fin, suddenly one saturday phone, tv & Internet stopped working. A week later an engineer came out, we had been unplugged by an engineer on that Saturday for a new connection. VM offered a pittance of compensation. Told them to stick it

• 
  Stephen Hampson (@StephenHampson) reported 13 minutes ago

  @virginmedia White flashing light on the power button. Volume works but not that so can't watch catch up and can't watch any paid channels. New complaint incoming. Thanks a lot

• 
  Shash (@shashpatel23) reported 13 minutes ago

  @virginmedia @virginmedia its not my equipment, its your end. If you know how important it is why does the estimated fix time keep getting later - now its after 6pm. When the working day has finished. Logged on to speak with someone and can't verify me even though im logged into my account!?!

• 
  Sammi Todd (@hollypolls) reported 22 minutes ago

  @virginmedia how many times do we have to suffer loss of internet before you actually do something proactive & sort it? Fed up of paying for such a poor service, promised reimbursements which never happen & being fobbed off by your team every time to power off and reset the hub