Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/22/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Romford, Newham, Southwark, Harringay, Croydon, Hackney, Loughton, Orpington, Enfield Town, City of Westminster, Kensington, Camden Town, Hampstead and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.

  • NickAKramer Nick from London (@NickAKramer) reported from Barnet, England

    @virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia broadband down - can't even sign in to my account to check status etc

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?

  • mertthemailman Martin Davis (@mertthemailman) reported from Enfield Lock, England

    @virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.

  • DazzlingHamster Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.

  • cpfctom99 Tom Curtis (@cpfctom99) reported from Sutton at Hone, England

    ******** is wrong with Virgin Media broadband?

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

  • YOGACTIVEYOGA YVETTE OBERTELLI (@YOGACTIVEYOGA) reported from Romford, England

    @virginmedia service is appealing in area 22 bo internet connection for 4 days out of 5 now: can't work from home. Been a customer for over a decade USING THE SAME ROUTER as the only thing you "upgrade" is your bills not your services ... very disappointing !

  • bloomthecat Bloom The Cat (@bloomthecat) reported from Hackney, England

    Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice

  • themaxosiris Max Osiris (@themaxosiris) reported from Sutton at Hone, England

    @virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia down in se6 london? Can't access to your site even from the mobile

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?

  • Grahamthecabbie Graham Long (@Grahamthecabbie) reported from Romford, England

    @virginmedia your WiFi is down. Any reason for this please?

  • SeifAbdelSalam SZA’s Pommel Horse (@SeifAbdelSalam) reported from Hackney, England

    Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HS18RFC HS18 (@HS18RFC) reported

    @virginmedia hello, it’s like impossible to speak to your contact centre.. your website is rubbish and Broadband is down… finally get to the “fix WiFi “ part it states you need to send a technician and charge me £25 for the privilege of fixing it???? Can someone call asap!!

  • DMO_GB DMO_GB (@DMO_GB) reported

    @virginmedia Did you even READ my reply? You've already agreed you OWE me the compensation (it's in my notes) but you haven't PAID it. It hasn't been "added automatically". So, yes, your cut and paste response telling me to see IF I'm entitled proves that @virginmedia how bad your cust.svc is

  • angelab2711 angela B (@angelab2711) reported

    Broadband down AGAIN in N16 since early yesterday afternoon, estimated fix time 4pm today. This is happening all to frequently lately. Just not good enough @virginmedia !!!!

  • nhickson0 hickson0 (@nhickson0) reported

    @virginmedia At this moment in time it’s 276 down and 25 up but this will change during the day and completely crash out. I usually get a few hours a day where my upload is stable then the rest of the day I’ll get between 1mbps and 10 but it’s constantly up and down

  • Mark83156091 Mark BigFoot1963 (@Mark83156091) reported

    @virginmedia I know have to admit your non customer service is worse than @TalkTalk who was the worst in the universe

  • cakeyb2 Timothy Cakebread (@cakeyb2) reported

    @virginmedia Thanks - but we haven’t had a tv service for the past month but we are paying for the use of it in our package - if we don’t get compensation for a service we aren’t receiving should the tv part of our monthly subscription be free?

  • KatiaDelNegro Katia Del ***** (@KatiaDelNegro) reported

    Hi @virginmedia - are you aware of any issues in the SW5 area in London? My wifi connection has been going on/off for the past 24 hrs (hub switching btw green and white lights). Checked service status on the website and it doesn’t seem there are any faults in the area. Thank you!

  • Skat_Cat Sir Skat of London🏴‍☠️🇬🇧🏴‍☠️♏ (@Skat_Cat) reported

    @virginmedia Complaint reference: C-081222349 HELP - going round in circles. No landline since Nov 16, as I was missed off when the switch occured. Can someone take ownership of this to agrieve a very frustrated customer!!

  • kenozz1 Ken Oliver (@kenozz1) reported

    @virginmedia down again in LN4, no internet effecting @HiveHomeUK thermostat lucky Bluetooth connection working to get heating on 😡

  • EhsanRahman Ehsan Rahman (@EhsanRahman) reported

    @virginmedia More internet issues in SM3 area; other Virgin customer neighbours are seeing issues also but service check doesn’t see any issues.