Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/22/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Harringay, London, City of Westminster, Romford, Newham, Southwark, Croydon, Hackney, Loughton, Orpington, Enfield Town, Kensington, Camden Town, Hampstead and Poplar.

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City Problem Type Report Time
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRomford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • alec_zetter Alec Zetter (@alec_zetter) reported from Enfield Lock, England

    I will never ever subscribe to @virginmedia services due to how difficult they make it to change services/cancel contracts. It's a joke and should be looked at by @Ofcom.

  • stevespotlight steve osagie (@stevespotlight) reported from Swanley, England

    @virginmedia Always like the service rendered before but this time around unfair and i think this needs to be looked into as you have log on how many times i called in last month alone, #unfair #badcustomerservice

  • Juliefleur24 Joobs (@Juliefleur24) reported from Sutton at Hone, England

    Great still no tv or more importantly internet from @virginmedia again, apparently there’s an ‘issue’ 🙄

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • beerinthesuburb Jon 🍺👍 (@beerinthesuburb) reported from Enfield Lock, England

    @TalkTalk - Hi, I'm a customer that has switched to @virginmedia and need to cancel my account. I called yesterday and you told me I need to ask Virgin to send an "unsolicited cease" request. Contacted Virgin, who have said we need to ask TalkTalk to cancel our services...

  • JimWhite Jim White (@JimWhite) reported from Camberwell, England

    @virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.

  • SamanthaLeeuwen Samantha van Leeuwen (@SamanthaLeeuwen) reported from Bromley, England

    6 weeks for @virginmedia to fix broadband in Orpington and still missed today’s deadline! Pay for 500mb get 5mb if lucky. #NoMoreExcuses

  • GreenwichMyTime filip greenwich (@GreenwichMyTime) reported from Camden Town, England

    @virginmedia service is down... again...

  • cooperthecub Cooperthecub (@cooperthecub) reported from Romford, England

    @virginmedia Please can you help. Yet again my download and upload speeds are terrible can’t load or download anything. I’m paying for 110mbps but you give me 7mbps and less than 1mbps upload. Your ruining my business I pay you guys so much cash and my issues never get callbacks

  • 0618_Dee Dee (@0618_Dee) reported from Camden Town, England

    @VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia There was but apparently fixed. Not sure I believe that. It’s really slow when I test even after a reboot and webpages constantly don’t load or take a long time

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @virginmedia Service down in E18, Walpole Road again

  • LondonFerg Ferg (@LondonFerg) reported from Camberwell, England

    @virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...

  • YILDIZ_SAR_HARV YILDIZ SAR - HARV (@YILDIZ_SAR_HARV) reported from Kensington, England

    They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes

  • JambyButch James Butcher (@JambyButch) reported from Wandsworth, England

    @virginmedia If two hours being transferred around yesterday on the phone from person to person didn’t help us, I’m not sure an ‘automated assistant’ will help!

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking

  • Liv_DigiTales DigiTales (@Liv_DigiTales) reported from Barnet, England

    @cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7

  • alec_zetter Alec Zetter (@alec_zetter) reported from Enfield Lock, England

    @virginmedia Hi! I would like to cancel my service! I've tried online, via phone and now on your fourth department via text message!

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here

  • wilburthewotsit Wilbur (@wilburthewotsit) reported from Croydon, England

    @virginmedia It says fine but it works only intermittently. Many neighbours say the same. I have already filed a complaint as have others.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Villabird81 jodieromancejunkie (@Villabird81) reported

    @virginmedia Already spoke to people Monday and today offered no help and told problem should be fixed next Monday not good enough with the amount I’m paying

  • LifeOfTy__ LifeOfTy__ (@LifeOfTy__) reported

    I hate working from home. I’ve had internet issues with @virginmedia again so I’m now getting gassed watching Lingo loool. I really shouldn’t be getting into it this much

  • Vass88 Mark (@Vass88) reported

    @virginmedia Yes, reported a complaint because your staff are in an endless loop of ' reboot' instructions and will not entertain common sense!

  • keithatfresh keith farmer 🕷 (@keithatfresh) reported

    @virginmedia It says no problems on the home screen of that.

  • dawniemoon Dawn Parnell (@dawniemoon) reported

    @virginmedia Yes, tried again today dialing 150 and I have not been able to get through. Constantly engaged! I have one TV with a pixelated picture. Worse on HD channels than on ordinary. This is my main TV. I have tried another V6 box and the problem still occurs.

  • alisonfcampbell Alison Campbell (@alisonfcampbell) reported

    @virginmedia your broadband has tanked. You were happy to upgrade me last week but we still have major connection issues. Can I get to anyone to discuss it? NO. We can't work. One of us is a teacher. Frustrated is an understatement

  • DanManning1878 Dan_14 (@DanManning1878) reported

    @virginmedia It takes an absolute age to speak to a human on the website. It's took you days to answer my tweet, I'm on hold to a customer service team. I've been sold a product under false pretence

  • TurboTas TurboTas (@TurboTas) reported

    @VirginMedia Still not confirmed I cancelled my service in December 2019 (yes 2019), billed me for months, ignored 30 contact attempts, still done square root of nothing. Can I have a deadlock letter please? 803138501

  • pinknfluffy0 ..... (@pinknfluffy0) reported

    @virginmedia my internet keeps droping out, did the text in the link you sent via text and was told to come back in 24 hours. I have to work my son is home schooling and my daighter sitting A level mocks. Im yet again paying for a service that doesnt work

  • discu55 @discu55 (@discu55) reported

    @virginmedia I don’t particularly want anyone to get in trouble as the guys were lovely. Just think it would be worth reinforcing the message to your installers that they should wear PPE. Im sure it’s not a widespread issue 👍🏻