Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Southwark, Newham, Islington, Waltham Forest, City of London, City of Westminster, Poplar, and Barking.

City	Problem Type	Report Time
Hackney	Internet	4 hours ago
Hackney	Internet	8 hours ago
Hackney	Wi-fi	9 hours ago
Hackney	Internet	9 hours ago
Hackney	Internet	11 hours ago
Southwark	Internet	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 12 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Helen Pinkers (@Barchetta66) reported 12 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Francisco Soler (Jr) (@jrseloto) reported 17 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Marco (@marco_dirosa) reported 18 minutes ago from Islington, England

  @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

• 
  Thomas Matthews (@thomasdmatthews) reported 23 minutes ago from Islington, England

  @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

• 
  Germán López-Campos (@Sherm4nLC) reported 25 minutes ago from Camberwell, England

  @virginmedia It seems there are some issues in SE22, could you confirm?

• 
  Annie Caird 🌻 (@AnnieCaird) reported 28 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Illy Mus 💙 (@illymus) reported 29 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Kay Bak (@kaybaka) reported 30 minutes ago from Camberwell, England

  @virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!

• 
  Derrick Brown (@DerrickSWB) reported 34 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 37 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Derrick Brown (@DerrickSWB) reported 40 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Mabs Ahmed (@Mabs79) reported 44 minutes ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 44 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Jane Common (@JaneCommon) reported 45 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Medan (@sumnjam) reported 45 minutes ago from Hackney, England

  @virginmedia It doesn't work , now I have lost home phone service

• 
  Jane Common (@JaneCommon) reported 46 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  spite driven development (@thomas_maurice) reported 51 minutes ago from Islington, England

  Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

• 
  Rebecca Gould (@beccaleigh99) reported 54 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 58 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Miller (@PeteinExeter) reported 10 minutes ago

  @virginmedia absolutely disgusting that we have no tv or broadband until tomorrow afternoon. I can’t wait to move house so we never have to use you again !!

• 
  James Mockford (@james_mockford_) reported 10 minutes ago

  @Simon_Whale @virginmedia Had a similar issue with EE/BT. Sent the faulty router back but they argued I never sent it back… continued to charge me for over 6 months. After complaining they opened an investigation, admitted they lost it and they did eventually send me a cheque for £400 😎

• 
  Nathan Bhangoo (@NathanBhangoo) reported 13 minutes ago

  @virginmedia your customer support system is actually the worst I've ever heard, this guy was just not understanding what I was explaining to him like I was from another planet or something and kept on saying get a refund when I told him I'm paying for a university package, smh

• 
  Mark Williams (@nuts_and_bolts_) reported 14 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Can you get Toob in your area? Price and customer service is pretty good, yet to have an issue

• 
  Kat (@mostly_sleepy) reported 15 minutes ago

  @Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 18 minutes ago

  @sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.

• 
  AndyB (@AndyBtheatre) reported 21 minutes ago

  @Simon_Whale @virginmedia Not disputing experiences with @virginmedia but we've been lucky; broadband was poor - upgrade FOC, don't use landline since it went VoIP - charge removed, cancelled TiVO - accepted my reasons, canx TV, upgrade BB, sent box to return set top - all went through no problems

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 30 minutes ago

  FFS!! @virginmedia 2nd time in less than a week the broadband has gone down in B32! Seriously, get your **** together!!!

• 
  AJ 🏀 (@CyberSecAJ) reported 30 minutes ago

  @sephiroth17181 @virginmedia They just got a huge fine for **** practises

• 
  NEVER give up. (@o00525600) reported 32 minutes ago

  @TheMandyGall @ElectricIreland virgin media has threatened me with collecting heavies if I don't pay for service I never got I tried and tried to tell them I was moving but couldn't get to talk to anyone eventually in March I did but they didn't want to know my bill then was 37 e,now it's 157 e on and on on on