Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/26/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Welling, Croydon, Hammersmith, City of Westminster, Hackney, Barnet, Islington, Paddington, Wandsworth, Chingford, Woodford Green, Ilford and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomWelling Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

  • DogAteMyWookie Mr Wookie aka Cliff (@DogAteMyWookie) reported from Croydon, England

    Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Barnet, England

    @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

  • JaneCommon Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

  • itsmartamoya Marta (@itsmartamoya) reported from Merton, England

    @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

  • JaneCommon Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

  • willjennings80 Will Jennings (@willjennings80) reported from Lambeth, England

    @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

  • guyrleech Guy Leech (@guyrleech) reported from Camden Town, England

    @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

  • A_D62 antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia So maybe I have also a problem with my phone line! ******* now

  • mobiusb2 Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

  • xiaqua_shiyeon LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

  • mobiusb2 Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

  • s_mann71 🔑 Shawn 🔑 (@s_mann71) reported from Enfield Lock, England

    @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

  • A_D62 antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

  • jujurants Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported from Ilford, England

    Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

  • JaneCommon Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • romeothe1st_ RomeoThe1st (@romeothe1st_) reported

    @virginmedia FIX YOUR TRASH WIFI😡😒

  • SteveJo41459936 Steve Jones (@SteveJo41459936) reported

    @virginmedia Where's the Internet I pay for? Why do I have (potentially) NO Internet till after 6am? Will you automatically reduce my bill? I'd like to relax with some Netflix but I can't do that so will you compensate me for my inability to access it due to your poor service?

  • ThatGeekDude Connor Robert Price (@ThatGeekDude) reported

    @virginmedia Had no internet all day. I’m a streamer and my survival depends on my internet. Wtf?

  • dangerous9dave Michelle mcardle (@dangerous9dave) reported

    @virginmedia I am trying to access my starzplay app and it keeps on saying subscribe ! I’m paying for this and can’t access it ? Can you advise please ? Thanks ps this has been going on for a while now and can’t afford to be paying extra for a service I can’t access

  • msnaeblanco naeblanco.co.uk (@msnaeblanco) reported

    @virginmedia have the WORST customer service…. What provider and I moving to?

  • WMGPhoto Wendy M Gibson (@WMGPhoto) reported

    @virginmedia Not good, yesterday morning it went up to 30Mbps but tonight it’s down to 19Mbps download with a 25 Mbps upload. Not happy at all for what I am suppose be receiving and on a new housing estate!

  • ilovecillian cjol@yahoo.ie (@ilovecillian) reported

    @virginmedia Total blackout of services in Lucan for past hour, any update?

  • ScotTCGames Scott Montès (@ScotTCGames) reported

    @virginmedia Problem fixed. There was a power cut locally. Thanks for the response.

  • dallie57 Sinead Dalton (@dallie57) reported

    @virginmedia broadband is down since mid-day? Any update on return?

  • MehulSh58010961 Mehul Shah (@MehulSh58010961) reported

    @virginmedia So I called. Was promised a call back. No call and now my complaint is closed without a proper resolution! So upset by the service. Next step is arbitration I guess.