Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, City of Westminster, Newham, Southwark, Poplar, Waltham Forest, and Islington.

City	Problem Type	Report Time
City of London	Total Blackout	5 hours ago
Hackney	Wi-fi	10 hours ago
City of Westminster	Wi-fi	19 hours ago
Hackney	Internet	20 hours ago
Newham	Internet	21 hours ago
Hackney	Internet	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Ritch Zablan (@blue_murdock) reported 2 minutes ago from Camberwell, England

  @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

• 
  Helen Reihill (@BBLn15) reported 2 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Zahida (@zkhussain) reported 6 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 9 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 9 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Jane Common (@JaneCommon) reported 15 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Chloe (@chloehester) reported 16 minutes ago from Islington, England

  @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 18 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Francisco Soler (Jr) (@jrseloto) reported 24 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  A voice only (@Avoiceonly2) reported 24 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  kevin richardson (@kevinri00714924) reported 30 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 36 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Josh (@Jatkins__) reported 37 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  Josh (@Jatkins__) reported 41 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  Lloyd Child (@islingtonlloyd) reported 49 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Helen Reihill (@BBLn15) reported 50 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Steven Kraan (@drawing_daily) reported 53 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 57 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 59 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Andee Byford (@BobCratchitt) reported 59 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Morris (@nickjmorris_3) reported 5 minutes ago

  @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 6 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

• 
  Wolf Matt (@WolfMatt1987) reported 6 minutes ago

  After trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on

• 
  Paul O'Brien (@PaulOBrienKil) reported 6 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Crystal Q (@MizzCQ) reported 14 minutes ago

  @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.

• 
  H.A.R.R.I The AI (@HARRItheAI) reported 14 minutes ago

  Virgin Media have really gone downhill. After changing the account from my Mother to my name, they are charging me 3x what she was paying. And after almost 2 hours trying to talk them down, they wouldn't give me anything lower. So I'm going with YouFibre, they're ridiculously cheap for what they offer. Hopefully they're as reliable and speedy as they're touting.

• 
  / Judge Drokk / (@JudgeDrokk) reported 14 minutes ago

  @mdf200 @virginmedia Someone actually with something nice to say about Virgin media. That's a first. We're legacy Telewest>Virgin users here, never really had any issues in 24 years.

• 
  Damian Hastie (@DamianHastie) reported 19 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  DC (@dc250705) reported 21 minutes ago

  @virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200

• 
  Ian Kill (@IanKillip) reported 26 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.