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Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 7% TV (7%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: London, Orpington, Southwark, Islington, Hammersmith, Ilford, Croydon, City of Westminster, Bromley, Mitcham, Newham, Barnet, City of London, Poplar, and Hackney.

CityProblem TypeReport Time
London Wi-fi 8 hours ago
London Internet 10 hours ago
London Wi-fi 15 hours ago
London Internet 16 hours ago
London Internet 16 hours ago
London Wi-fi 18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • weird_FM
    Mani (@weird_FM) reported from Tottenham, England

    O2 is acting up again. I have had no service all day. And my wifi is ****😭@O2 @virginmedia fix up

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia Your agent told me that only 2 people are working. 2 people!!! I pay for a high performance business line. Unbelievable. Cost cutting over customer care. Your shareholders will be delighted.

  • West0Lee
    Lee West (@West0Lee) reported from Croydon, England

    @virginmedia Hi. I tried the link and it put me through to the chat system. I did all the preamble and then was picked up by Snehasish who basically told me I’ve got an engineer arriving Friday. Let’s hope! Thanks for your help.

  • ShahinA82783043
    Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!

  • caperose_7
    Andrew Rose (@caperose_7) reported from Merton, England

    @virginmedia You just copy paste the same response. Check the service in your area. Says the service is fine yet no signal for 3 days.

  • agustin
    Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia More than a week and half ago. They said it took 3 working days to deliver that equipment that will fix my internet connection.

  • Ean_I
    Ean Irwin (@Ean_I) reported from Sutton at Hone, England

    @virginmedia 2 minutes to go in the Champions League final and everything has gone down! Expected fix time 16:00 tomorrow. Are you serious!

  • kentsoc
    david (@kentsoc) reported from Bromley, England

    @virginmedia I want a U.K. phone number not 150 where I can talk to someone who’ll actually listen and understand my frustrations snd give me a decent service

  • dwoodhouse1
    Dennis Woodhouse (@dwoodhouse1) reported from Croydon, England

    @virginmedia @libertyglobal why don’t all your roadsidecabinets identify them as Virgin media with a cabinet ID and location postcode written on them and a QR code link /website to report problems with them hardly rocket science mr fries ceo liberty global is it

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia No worries. I’ll just spend a third hour on the phone to have someone read a script to me that doesn’t answer my question. I’ve got nothing else I’d rather do. Cracking service guys. Really feeling that you care.

  • AliNewdawn
    Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @virginmedia I have no broadband in Wandsworth, London and there is no outage showing on your website. Can you confirm that you have an outage and what areas are affected

  • dwoodhouse1
    Dennis Woodhouse (@dwoodhouse1) reported from Croydon, England

    @virginmedia Also box with broken cabinet surrounded by Virgin media hoarding for a year with graffiti not repaired in front of ravenscroft flats Beulah bill se19

  • AliNewdawn
    Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @alexdalton @virginmedia @virginmedia this is really poor - please have the status corrected on your website and provide updates as to when this is going to be fixed

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @virginmedia Signal as a whole; router drops to less than 1kbps and remote IP changes like it's trying to reconnect. A power cycle seems to correct it but think I'll need some watchdog program and remote switch to do that if the signal drops and I'm away from the house.

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia It seems whatever time of day I call it’s ‘busier than normal’. Hmmm. My internet connection is awful is the problem. I’d love someone to call me.

  • AliNewdawn
    Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @alexdalton @virginmedia Also the outage is not shown on the virgin media website which continues to claim there are ‘no known issues’ in my area - a clear falsehood

  • groovyblueshed
    The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia What if Postman Pat's cat intercepts it? Was told without a password, data protection prevented discussion of a billing issue.

  • Rex_Comms
    Terri (@Rex_Comms) reported from London, England

    Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.

  • kentsoc
    david (@kentsoc) reported from Bromley, England

    @virginmedia I want to speak with an agent in the U.K. The bad line and my hearing make it very difficult to understand your colleagues in other Asia

  • SteveHodgson1
    Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @virginmedia what’s going on with the service in SM4? No internet, no phone, no broadband???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ArryMatt
    Arry (@ArryMatt) reported

    @jamesdrandall Been there, @virginmedia to thank, lots of outages, and their customer services could give a flying f***. I now have Dual Internet via a Dual WAN Ubiquiti Edge Router. No downtime since even when I see the village FB group screaming about issues.

  • DarrenPWolff
    Darren (@DarrenPWolff) reported

    @virginmedia Please read the whole thread of this message and look at the video on the first one as I’ve explained all my issues in these messages!

  • Claytoncast
    Paul Clayton. (@Claytoncast) reported

    So @virginmedia I am not a customer and yet I keep getting text messages from you regarding engineering work in my area and other such useless information. Can you stop these? Not sure how you have my phone number as I have never been a customer

  • snefnyjenkins
    Spare Head 3 (@snefnyjenkins) reported

    Is there an internet provider that provides without needing a landline? I’ve been with @virginmedia for over a decade now and never use the landline except to tell Marketers to stop calling me. It’s infuriating. 😭😭😭

  • nezzster
    neil gingell (@nezzster) reported

    @virginmedia ,@MoneyTelegraph , been a week after ordering my new phone , this has been lost by yodel and I'm still waiting for this to be resolved, I'm told every day the same old rubbish, somebody please help sort this mess out.

  • LeesaEdwards1
    Leesa Edwards (@LeesaEdwards1) reported

    @virginmedia I have emailed you with information requested and called you c/s which was also a waste of time. I really need to talk to someone who can resolve this issue

  • sideshow_bobbie
    Badger (@sideshow_bobbie) reported

    @virginmedia I have TV and broadband with #Virginmedia for which I pay the princely sum of £130ish per month. I get called twice a day every day from one of their call centres with a silentish voicemail left. Beginning to think I should cancel, I'd get less harassment.

  • lotsxxxxxx
    Lots (@lotsxxxxxx) reported

    @virginmedia is there issues with your wifi services or is ours just rubbish? Trying to do some uni work yet our wifi doesn’t want to work

  • boyknowsclass
    TheBoyKnowsClass (@boyknowsclass) reported

    shocking experience of @virginmedia customer service today. Jonathan claimed that somehow the broadband package is limiting the number of devices that can be connected to their crappy broadband box - there's like 4 devices! Pretty sure that's not how wifi aerials work! 1/2

  • x_GemGem
    Gemma Cooper (@x_GemGem) reported

    @virginmedia No known issues in the area - the wifi is working in the main focal point, it’s the other room it isn’t working