Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, Poplar, City of London, Islington, Newham, Waltham Forest, City of Westminster, and Barking.

City	Problem Type	Report Time
Southwark	Internet	10 hours ago
Hackney	Internet	11 hours ago
Poplar	Internet	18 hours ago
Hackney	Internet	1 day ago
Southwark	Total Blackout	1 day ago
Hackney	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Jane Common (@JaneCommon) reported 2 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 2 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Nigel Ellway (@Nigelellway) reported 6 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  SallyH (@sallyhhk) reported 8 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Francisco Soler (Jr) (@jrseloto) reported 11 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Medan (@sumnjam) reported 18 minutes ago from Hackney, England

  @virginmedia It doesn't work , now I have lost home phone service

• 
  AJ (@appariciojunior) reported 19 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  Sam Batty (@sam_batty) reported 20 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  dmxcrew (@dmxcrew) reported 24 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  Helen Reihill (@BBLn15) reported 24 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 26 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Mitzy (@mihaialaci) reported 29 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Jane Common (@JaneCommon) reported 30 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Helen Reihill (@BBLn15) reported 31 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  marksonofjohn (@marksonofjohn) reported 33 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Kay Bak (@kaybaka) reported 36 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Derrick Brown (@DerrickSWB) reported 40 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Kay Bak (@kaybaka) reported 46 minutes ago from Camberwell, England

  @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

• 
  Drewery **** (@drewerydyke) reported 50 minutes ago from Hackney, England

  @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

• 
  J Calvert & A Bates (@JulieAdamFilms) reported 51 minutes ago from Camberwell, England

  @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheModSmith (@TheModSmithYT) reported 6 minutes ago

  My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

• 
  James Robertson (@JameskRobbo) reported 8 minutes ago

  @virginmedia make it impossible to cancel tv subscription. Unhelpful when I tell them the registered email is an old work email. They will get there equipment back smashed to pieces

• 
  Gloucester Glass (@gloucesterglass) reported 8 minutes ago

  @virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.

• 
  Anthony Ellis (@WentTimb) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  STEPHEN (@stevied151181) reported 12 minutes ago

  @virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 12 minutes ago

  @O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.

• 
  Danny Morris (@danny_9_morris) reported 20 minutes ago

  @virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is

• 
  Danny Morris (@danny_9_morris) reported 20 minutes ago

  @virginmedia Still intermittent, the app says no issues but clearly something is wrong

• 
  G99 (@G99____) reported 21 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad

• 
  Zoe Is Dangermouse (@ZDangermouse) reported 23 minutes ago

  @virginmedia pathetic service and customer service is non existent… bye 👋