Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, City of Westminster, Waltham Forest, Islington, Newham, Southwark, Poplar, Barking, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
City of London	Internet	24 minutes ago
Hackney	E-mail	52 minutes ago
City of Westminster	Internet	3 hours ago
Hackney	Internet	8 hours ago
Hackney	Wi-fi	15 hours ago
Hackney	Wi-fi	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Steven Kraan (@drawing_daily) reported 1 minute ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Jane Common (@JaneCommon) reported 6 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Medan (@sumnjam) reported 7 minutes ago from Hackney, England

  @virginmedia It doesn't work , now I have lost home phone service

• 
  kevin richardson (@kevinri00714924) reported 7 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Andrew Battle (@andy_s_battle) reported 13 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 13 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  A voice only (@Avoiceonly2) reported 14 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 16 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 18 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Helen Reihill (@BBLn15) reported 22 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Riccardo Del Bello (@RickDelBello) reported 26 minutes ago from Hackney, England

  @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 26 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  VM (@BowTieMendoza) reported 28 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  dmxcrew (@dmxcrew) reported 39 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  Kay Bak (@kaybaka) reported 42 minutes ago from Camberwell, England

  @virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!

• 
  SallyH (@sallyhhk) reported 46 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Andrew Battle (@andy_s_battle) reported 46 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  Vignesh (@mistervickster) reported 48 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Mitzy (@mihaialaci) reported 51 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Helen Pinkers (@Barchetta66) reported 57 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stand together (@ARSENAL18COYG) reported 4 minutes ago

  @_DundeePerfect_ @virginmedia We’ve been experiencing the very same problem seem to be a big issue they ain’t owning up to our sorting

• 
  Blakey (@BlakeyTHFC) reported 7 minutes ago

  @virginmedia your support team are useless and I will be taking it further.

• 
  Blakey (@BlakeyTHFC) reported 9 minutes ago

  @virginmedia Ignoring me after unlawfully putting 9 defaults on my credit score, is not a good look. I will be taking this further if you don’t help me sort this out.

• 
  🎭🏴󠁧󠁢󠁷󠁬󠁳󠁿not-so essential worker (@Djfoldy69) reported 10 minutes ago

  @virginmedia tv down in sa1 area. Site says issue was detected on the 18th, it's the 26th and it doesn't give any update?

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 14 minutes ago

  @virginmedia Oh please - your service went down and you Know it. IT was on your service status - please stop giving us this reset your router BS.

• 
  Elizabeth (@GwIadysStreet) reported 15 minutes ago

  @virginmedia Yes there are issues according to your status info It keeps on happening twice yesteryand very intermittent today

• 
  Lauren Brookes (@laurenhall96x) reported 15 minutes ago

  Is @O2 and @virginmedia down? My services aren't working

• 
  Mikey Molfessis (@mikey_mol) reported 16 minutes ago

  @virginmedia if your technicians cannot fix a problem in 4 weeks and I get no refund and your status update says everything is fine, but multiple people in the area are affected, do me a favour and stop calling me to sell me additional services. Please.

• 
  Cheryl Mckenzie (@Cheryl_x) reported 17 minutes ago

  @O2 please for the love of god why can I not sign in to my o2 account?! Everytime I try it says about a virgin media thing and then says sorry we can’t display that page right now 🙄

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 18 minutes ago

  @drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡