Virgin Media Outage Report in Poplar, Greater London, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Southwark, Westminster Abbey, Hackney, Islington, Paddington, and Waltham Forest.

City	Problem Type	Report Time
London	Internet	48 minutes ago
London	Internet	3 hours ago
Camden Town	Total Blackout	10 hours ago
London	Internet	12 hours ago
London	Total Blackout	13 hours ago
Croydon	Internet	14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Simon Archer (@BelvedereVicar) reported 16 seconds ago from Crayford, England

  We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff

• 
  Matt 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sumnerpom) reported 43 seconds ago from Bromley, England

  Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown

• 
  Mary (@kanyonatic) reported 4 minutes ago from Croydon, England

  @virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots

• 
  Robin Pritchard (@robinpr71) reported 9 minutes ago from Lambeth, England

  So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤

• 
  Mary (@kanyonatic) reported 11 minutes ago from Croydon, England

  @virginmedia answer your damn phone

• 
  Paul Vivash (@paulvivash) reported 11 minutes ago from Lambeth, England

  @virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together

• 
  Wasim Akram (@ZoSo365) reported 20 minutes ago from Barnet, England

  @virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.

• 
  Merrell-Ann Bradnock (@trousseaudiary) reported 24 minutes ago from Romford, England

  @virginmedia is the internet down in the RM3 area?

• 
  ✨💎Jules💎✨ (@juliecason) reported 25 minutes ago from Romford, England

  @virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.

• 
  helena (@hdl_dl) reported 27 minutes ago from Kensington, England

  @virginmedia how long is tv and broadband going to be down today in the Kensington area?

• 
  Mary (@kanyonatic) reported 29 minutes ago from Croydon, England

  @virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining

• 
  vicky (@vickyatwork) reported 32 minutes ago from Croydon, England

  Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET

• 
  Stacey Karlsson (@StaceyRebekka) reported 34 minutes ago from London, England

  @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

• 
  Lynsey Smith (@LynsLot) reported 37 minutes ago from Croydon, England

  @virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks

• 
  Jess Hayne (@JLHayne) reported 44 minutes ago from Islington, England

  @virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.

• 
  Anne Hogarth (@hogartha) reported 46 minutes ago from Loughton, England

  @virginmedia Certainly am. I'm a Virgin customer 🙄

• 
  Maria David (@2wheelchick) reported 46 minutes ago from Bromley, England

  @virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.

• 
  Morris the Cat. (@contact400) reported 49 minutes ago from Romford, England

  @virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky

• 
  ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported 55 minutes ago from Ilford, England

  @virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....

• 
  Gaz the Red (@redgm99) reported 57 minutes ago from East Ham, England

  Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Syl Apes, Jr. (@SuicidePass) reported 2 minutes ago

  *throws the entire customer-service infrastructure of Virgin Media into the English Channel.*

• 
  ⛈ (@sugarnspice275) reported 2 minutes ago

  @virginmedia as i previously said it’s been months. you promised you were gunna contact my neighbour for permission then never did. you promised to get back to me within 24hrs. i’m over doing the legwork for you tbh i just want to be able to work from home like a normal person

• 
  Alan (@Bike_n_Beer) reported 4 minutes ago

  @virginmedia I tried calling the mobile support and you were too busy to deal with anymore calls. I guess millions of customers were having same problem

• 
  John R. Moore (@jmoore067) reported 5 minutes ago

  @virginmedia It was resolved after 25 hours on call, was abused on the phone once. In the end I accepted £50 account credit which is very little for the problems caused. Some of the worst customer service to be honest

• 
  Rajendra (@Rajendr68758622) reported 6 minutes ago

  @virginmedia virgin internet disconnected in the London Harrow area is anyone else experiencing this problem ? Any idea when this will be fixed ?

• 
  Steve Wormall (@SteveWormall) reported 6 minutes ago

  @virginmedia terrible customer service. Been trying to speak with a person since 2pm yesterday. Still waiting...absolutely awful!

• 
  Swagat Sourav (@swagatsourav) reported 13 minutes ago

  @virginmedia How is that considered an help when there is no acknowledgement of the text message. Be in no illusions that this was of any help. The fact that only your cancellation line is affected speaks volumes of what is going on in VM.

• 
  James Goodliffe (@jgoodliffe_) reported 13 minutes ago

  @virginmedia On hold for 10 mins and still waiting again this morning. Perhaps hire more customer representatives. This has been the case for as long as I've had Virgin service.

• 
  Alan Marshall (@AlanJTMarshall) reported 16 minutes ago

  @virginmedia unable to get through to anyone at virgin media to discuss my contract. Help please

• 
  Meg (@megyntyrell) reported 20 minutes ago

  @virginmedia can you please tell me how to cancel before my installation date? Tried to via phone last night, spent over 40 mins on hold to get cut off! Then called back and your agent refused to cancel