Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 05/29/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Tower Hamlets, Woolwich, Hackney, Dagenham, Southwark, Acton, Ilford, Harringay, Camden Town, Stratford, Lewisham, Epsom and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomTower Hamlets E-mail
United KingdomWoolwich Internet
United KingdomHackney Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • catt_hurman Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

  • LockeyJordan jordan lockey (@LockeyJordan) reported from Sutton at Hone, England

    @virginmedia I am not paying the bill until you fix your ****** internet plus your trying to scam us by raising our bill to £225 even though it's supposed to be £130 and we have never missed a payment

  • manan2661 Manan (@manan2661) reported from Barnet, England

    Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

  • ferrari1fer86 Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

  • catt_hurman Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue

  • guydorrell1 Guy Dorrell (@guydorrell1) reported from Wandsworth, England

    So @virginmedia wifi down in SW18 2 for the third time this week. Don’t ask me to check your status dashboard, this happens EVERY week. It’s a constant, systemic issue, please get an engineer to come out & look at local box. Paying £130/month for terrible service, fuming 🤮😡

  • MisterLeeDaniel Mr Lee Daniel (@MisterLeeDaniel) reported from London, England

    Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

  • LockeyJordan jordan lockey (@LockeyJordan) reported from Sutton at Hone, England

    @virginmedia Your customer service is the worst I have seen

  • tonyps1977 Tony Patis-Stannard (@tonyps1977) reported from Romford, England

    @virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…

  • tripodmatt Matrim Red Hand (@tripodmatt) reported from Islington, England

    @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

  • BeckyKellyNews Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England

    @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

  • MisterLeeDaniel Mr Lee Daniel (@MisterLeeDaniel) reported from London, England

    @virginmedia Stop calling me then hanging up. That’s rude.

  • PrivArsenalFtbl Z (@PrivArsenalFtbl) reported from Tottenham, England

    I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits

  • Katie3boys Katie Haisman (@Katie3boys) reported from Eltham, England

    @virginmedia shocking service with the internet

  • wysiwyg100 Mr. Whizz (@wysiwyg100) reported from Lambeth, England

    @virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch

  • Keefidentity Keef Gibbs (@Keefidentity) reported from Merton, England

    @virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.

  • PL13Les LES ⚒ (@PL13Les) reported from Sutton at Hone, England

    What is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • warif01 Wakar (@warif01) reported

    @virginmedia Tired it and never got anywhere with it.. still waiting for about 8 managers to cal back!!?

  • TofuElliot TofuElliot (@TofuElliot) reported

    @virginmedia Persuaded me to upgrade my package to fix the internet. Didn't work. Then, after 8 weeks calling, was promised it would be fixed by Boxing Day. Now saying 5th Jan. All the while I can't work and am waiting on a manager's callback for the 6th time this year. #VirginMediaSale

  • Alun135 BrampaGamp 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Alun135) reported

    @virginmedia Forever having WiFi connection problems at home so turned hub 3 into a modem now I have a hard 100 my download speed By hard I mean the pointer smacks into the end of the gauge like it could go further

  • JKennyTW Kenny (@JKennyTW) reported

    So. @virginmedia wants to double monthly biill, because I didn't cancel my contract. and if I want a new package, I get to still pay for the priveledge by having my bill jacked up by 50%. Can't even remove the TV from the package without it costing me more.

  • forthechat Iris Murray (@forthechat) reported

    @virginmedia is there a problem with internet in the Clondalkin area?

  • v__mack Vince Mack (@v__mack) reported

    @virginmedia Bloody stupid question! IT'S NOT YOUR PHONE IT'S BLOODY MINE I ONLY PUT ONE OF YOUR BLOODY PAY AS YOU GO SIMS IN IT!

  • kel14bt Kellie (@kel14bt) reported

    @virginmedia I have Virgin, have done for a year now, landline, internet & TV. Very good, never had any problems. Even got a good deal for another 18 months inc my mobile.

  • MDowson954 Martyn Dowson (@MDowson954) reported

    @virginmedia I am so desperate for you to be fitted in our street I’m willing to let you stick the junction box on my property in front of my house. Never been so desperate for ultrafast broadband in my life.

  • johnnyf1a john ferrett (@johnnyf1a) reported

    who says Virgin Media is all bad.

  • v__mack Vince Mack (@v__mack) reported

    @virginmedia A samsung, GT-B3310 and it was sim free and not locked, I've had it about 10 years or more and no other pay as you go service has had the temerity to lock it and steal it!