Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Newham, Hackney, City of London, Barking, Waltham Forest, City of Westminster, Poplar, Islington, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Southwark	Internet	2 hours ago
Newham	Internet	1 day ago
Hackney	Internet	1 day ago
Hackney	Wi-fi	1 day ago
Hackney	Internet	1 day ago
City of London	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Jane Common (@JaneCommon) reported 1 minute ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Helen Reihill (@BBLn15) reported 2 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Kay Bak (@kaybaka) reported 4 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Helen Pinkers (@Barchetta66) reported 12 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Helen Reihill (@BBLn15) reported 12 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  travelling Adam (@TravellingAdam) reported 13 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Steven Kraan (@drawing_daily) reported 14 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Lisa Pursey 💙 (@LisaPursey) reported 19 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

• 
  A voice only (@Avoiceonly2) reported 30 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  William (@willbassoumba) reported 37 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  A voice only (@Avoiceonly2) reported 41 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Swami (@swami102) reported 46 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Befitat50 (@befitat50) reported 46 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 48 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  JJ Hazan (@HazanJJ) reported 49 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Befitat50 (@befitat50) reported 54 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Helen Reihill (@BBLn15) reported 56 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Derrick Brown (@DerrickSWB) reported 57 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Mitzy (@mihaialaci) reported 59 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 60 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan (@DanSEFC) reported 7 minutes ago

  @virginmedia @darreng3007 Hi. I also have this error message. When I log on it says estimated fix time of outage as 17:05 today and it’s still not been fixed

• 
  Edna Krabapple 💙 (@EdnaKrabapple1) reported 9 minutes ago

  Anyone else having issues with 'channels not authorised' on @virginmedia? During the week, we couldn't get BBC1 for that reason but now it's other BBC channels.

• 
  Sue (@bob7bob) reported 10 minutes ago

  @virginmedia What has happened to the community pages on your site? Your email system has lost folders and keeps moving emails. The community pages are the only place where people actually help. Thanks.

• 
  Hollie (@HollMCR) reported 19 minutes ago

  @virginmedia Hi I haven’t had internet or TV since Monday, Engineer came out Wednesday & said its a fault with cable outside. 2nd engineers came that afternoon to do something outside and still no internet? Can you help.

• 
  Bob (@Trebor0501) reported 22 minutes ago

  @virginmedia when are you going to fix the “watch from start” function?

• 
  Taj (@Taj_B1) reported 24 minutes ago

  @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

• 
  G Strachan (@Forcegayle) reported 24 minutes ago

  @rilf07 @rebhalp @virginmedia Their social media account posts are never about currently what is happening now. It's terrible.

• 
  F (@eelsupinsideye) reported 26 minutes ago

  @virginmedia No TV signal for my dad's area since early yesterday, WiFi that cuts out multiple times a day in my home. Thank goodness your billing department isn't down though! Absolutely no issues taking over 100 quid from my dad's bank this morning for a service he isn't getting.

• 
  Craig hale (@Craighale4) reported 29 minutes ago

  @ArmchairAdml I’ve got a similar situation with @virginmedia where I’m paying £92 for internet and phone line which I’ve never used.

• 
  Sab Singh Saroya (@Sab_LFC) reported 31 minutes ago

  @virginmedia never experienced a more dis-jointed, unsatisfactory installation experience (installation delayed another 4 weeks on top of 7 weeks I have already waited) with any other service provider ever.