Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Barnet, London, Enfield Town, City of London, Islington, Hackney, Southwark, Croydon, Paddington, Tower Hamlets, Greater London, Poplar, Camden Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Barnet |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| Enfield Town |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@Ofcom Hi just gone through the complaints procedure with virgin media but they said they are waiting for ofcom to give the result if the speed test you did (can provide in DM if you reply) they ate saying you have to dictate what compensation level I should receive? Can U help?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?
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Steve ✊🏻
(@Strattsy51) reported
from
Poplar, England
@virginmedia Yes I do. I need to arrange cancellation of my broadband and tv service, in line with the email I received.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@virginmedia been trying to calm your customer service team but get cut off all the time, want to take out broadband but it says online I need to call? I hope this isn’t a representation of your service!
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Sandip Makwana
(@sandy_sandip) reported
from
Camberwell, England
Bad Customer Service Given By Virgin Media @virginmedia #virginmedia
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.
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Tor Skinner
(@torskinner) reported
from
Lambeth, England
@virginmedia we can get through to your telephone customer service team? It’s saying it’s been possible to connect your call. We’ve just upgraded to a new modem and the WiFi is so so bad
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@RobHPayne 🏴
(@RobHPayne) reported
from
London, England
@virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@MoneySavingExp please help? @virginmedia #CustomerService on hold since 8.15am
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@virginmedia Loss of service and no phone line @virginmedia #customerexperience #businessowner
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Clare Ryan
(@msclareryan) reported
from
Camberwell, England
@virginmedia our connection is down in London SE15. When we log into our virgin account it says we’re not customers,the phone number - 150 and the alternative - both go dead when we dial, and your chat function is directing us to the phone. How do we contact you & sort this?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Still not working properly. It’s pointless calling you guys as takes so long.
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jack
(@jackarronscarth) reported
from
Dartford, England
@ArraSails1977 @virginmedia How did you get it on mines still not working just got black screen
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Jacob Herper 👨💻
(@JakeHerp) reported
from
Lambeth, England
@virginmedia I renewed my contract with you in November, knowing I'll move in February and your agent told me this will be the most affordable option for me. Now I'm told I need to pay a £240 disconnection fee. Your support connects me from one dept. to another and back...
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒
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Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia same crap different day - how you can call yourselves Broadband providers I will never know #falseadvertising
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@welshwarrior
(@welshwa81518941) reported
@virginmedia 3 times i said.I HAVE A DISABILITY with LETTERS & NUMBERS in a sentence i can N.O.T. PROCESS info via email. MUST have WRITTEN in front of me so i can get support if i need. ALSO i've Gmail where Email doesn't connect & vice versa. NO I'll email now- CAN'T WRITE. NO EMAIL NO INFO
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Deus Blackheart
(@DeusBlackheart) reported
@virginmedia So if I'm switching supplier and keeping my number, I have to pay for another 30 days of service that I'm not going to use? That seems like crap tbh.
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Deus Blackheart
(@DeusBlackheart) reported
@virginmedia Landline, and I asked for a cancellation of my service as I have no desire to keep your services. My new ISP is transferring the telephone number and I was asking calmly, and was informed that I would have to wait a month AFTER I transfer the number to cancel my service.
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sian campbell
(@siancampbell86) reported
@virginmedia I was advised that someone would call me back, which they haven’t. I was also advise the investigation is still ongoing. That’s it that’s all that I have been getting since the 3rd of February. No help at all
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Wayne
(@saffawayne) reported
@virginmedia No I am I Virgin Media customer. But I was paying for a service I never asked for or even received for that matter! Could a manager/ supervisor please call me?
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Sind
(@sindsind05) reported
@virginmedia Ok please tell me why have virgin now penalised me further. Their engineer did not show up lied to customers service. I got very upset and asked to cancel TV. They come to me today said I asked to cancel phones when I did no such thing. I’m honestly so sick of this company.why?
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budgie
(@rossgrange) reported
@virginmedia Hi. Please help. Getting nowhere with your web chat/whatsapp and website. I need to login but web not recognising my email address. it’s 100% right. To complain or do anything else I need to login… any suggestions or ways to fix without calling and holding all day?
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Sammi Watson 😷
(@planetdoc91) reported
@virginmedia It said there were no problems in my area, but suggested I reset my router. Tried that, and it still comes up as unavailable. Sky Sports works on the TV so we definitely have it, it’s just not letting me watch live TV on the app.
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@welshwarrior
(@welshwa81518941) reported
@virginmedia We'll INVESTIGATE UR SORRY COMPLAINTS AGAIN & AGAIN SORRY WE HAD NO TIME 2 LIFT A SORRY👍 SORRY WE NEVER BOTHERED2 STICK2 2OUR SORRY CONTRACT. SEE U IN COURT & I'llB requesting recorded evidence/records ACCESS & Lots of LEGAL SORRY BREACHESwillB landing on ur legals SORRY desk.
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Ruddock
(@sugarraybuzzard) reported
@InThisDancerie Stupid Virgin Media TV thingie.