Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Islington, Southwark, Hackney, Poplar, City of London, Newham, City of Westminster, Barking, Waltham Forest, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Islington	Total Blackout	5 hours ago
Southwark	Internet	5 hours ago
Hackney	Internet	9 hours ago
Hackney	E-mail	12 hours ago
Islington	Internet	14 hours ago
Hackney	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  SA Punk (@michaelsamuels4) reported 25 seconds ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  A voice only (@Avoiceonly2) reported 2 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Derrick Brown (@DerrickSWB) reported 2 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Helen Pinkers (@Barchetta66) reported 4 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  JJ Hazan (@HazanJJ) reported 9 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  kevin richardson (@kevinri00714924) reported 10 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 27 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Medan (@sumnjam) reported 28 minutes ago from Hackney, England

  @virginmedia It doesn't work , now I have lost home phone service

• 
  Helen Reihill (@BBLn15) reported 29 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Drewery **** (@drewerydyke) reported 29 minutes ago from Hackney, England

  @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

• 
  Lisa Pursey 💙 (@LisaPursey) reported 34 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 35 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Helen Reihill (@BBLn15) reported 36 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Sam Batty (@sam_batty) reported 40 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  Helen Reihill (@BBLn15) reported 47 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  AJ (@appariciojunior) reported 50 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  mark (@PieFaceMark) reported 50 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Germán López-Campos (@Sherm4nLC) reported 52 minutes ago from Camberwell, England

  @virginmedia It seems there are some issues in SE22, could you confirm?

• 
  Declan Higgins ☘ (@declan1968) reported 52 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Illy Mus 💙 (@illymus) reported 55 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanna Ross (@JoannaR47564283) reported 8 minutes ago

  @jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.

• 
  Swan Hefner (@SwanHefner) reported 16 minutes ago

  @Benleo @virginmedia Don't get me started with this company. Still in the middle of a dispute over an early termination free where they used a new contract even though I'd explicitly asked them to cancel during the cooling off period. Now they have billed for 3 years worth of bills.

• 
  Martin Harrison (@MartHarrison) reported 19 minutes ago

  @Benleo @virginmedia Yeah…the internet speed was great but the rest was totally awful based on my only experience with them…when asked I tell folk to avoid them👍

• 
  Denby (@denbyplastering) reported 21 minutes ago

  @Benleo @virginmedia They are terrible!

• 
  Melody Richards 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Melody9Earth) reported 24 minutes ago

  @Benleo @Scott7507064635 @virginmedia I once had Virgin Media broadband (because there was no alternative in the area) and I had the same awful experience with them. I hate them and would never use them again.

• 
  Sir Paul A (@PaulAllen007) reported 24 minutes ago

  @Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people

• 
  Moonman (@Moonmanthrunner) reported 26 minutes ago

  @virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?

• 
  Marilyn (@womaninblue1050) reported 26 minutes ago

  @virginmedia I didn’t say anything about having an issue on this thread

• 
  Carl S (@screwy73) reported 31 minutes ago

  @virginmedia Hi 3rd time this week broadband gone down , and about the 20th time since rejoining you ,are not providing the service i pay for !!!!

• 
  rebecca 🪩 (@horanfthrry) reported 32 minutes ago

  @O2 hello, I am looking at purchasing a new sim through my blue light discount. My mum is currently locked out of her account after purchasing a new sim herself. I have recently bought a new phone & have virgin media volt benefits, will I encounter any issues?