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Virgin Media outages and service status in Poplar, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Poplar, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 18, 7:04 PM GMT+1.
  • 67% Internet (67%)
  • 18% Wi-fi (18%)
  • 7% Total Blackout (7%)
  • 4% TV (4%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Newham, Southwark, Waltham Forest, Hackney, Poplar, Islington, City of London, and City of Westminster.

CityProblem TypeReport Time
Newham Wi-fi 6 hours ago
Newham Internet 17 hours ago
Southwark TV 1 day ago
Southwark Internet 1 day ago
Waltham Forest Internet 1 day ago
Hackney Wi-fi 1 day ago

Nearby cities with recent reports

Hackney

19 recent signals

1 day ago
Southwark

8 recent signals

1 day ago
Newham

6 recent signals

6 hours ago
Waltham Forest

2 recent signals

1 day ago
Islington

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • rtkosha
    radz (@rtkosha) reported from Stratford, England

    virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

  • marco_dirosa
    Marco (@marco_dirosa) reported from Islington, England

    @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

  • PieFaceMark
    mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

  • mariesnotcool
    Mariachiara (@mariesnotcool) reported from Islington, England

    @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

  • AnnieCaird
    Annie Caird 🌻 (@AnnieCaird) reported from Islington, England

    @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

  • thomas_maurice
    spite driven development (@thomas_maurice) reported from Islington, England

    Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

  • sevki
    Sevki 💉 💉🎉 (@sevki) reported from City of London, England

    .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

  • swami102
    Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • BowTieMendoza
    VM (@BowTieMendoza) reported from Camberwell, England

    @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia Please as I have been paying for service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ahwellnevermind
    JC (@Ahwellnevermind) reported

    @IainSankey @virginmedia They’ve been like it for years. Deliberately make it difficult for customers to leave. Terrible company

  • Scottiger22
    Scott (@Scottiger22) reported

    @RobNoonan007 @virginmedia Sky sports app should be available on firstick / smart TV it's a joke . Better off with i.p ..t... v then actually paying for the real service.

  • ncfcandywright
    Andy Wright (@ncfcandywright) reported

    @MickeyDN7 @virginmedia @SkySports Sky customer having the same issue, so I'd say the problem is on Sky's side not Virgins

  • adelux68
    Ade Luxton (@adelux68) reported

    @virginmedia so how long have you been working to fix the red button problem?

  • emma_tr4_rhinos
    emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    @CliveR39 @virginmedia Said 26 on mine another frustrating week of missing rugby league football now it's not even allowing to check virgin media status fix up @virginmedia

  • conjuredundead
    Conjured Undead 🧟‍♂️ (@conjuredundead) reported

    @virginmedia . Can someone please give me an update on an intermittent service issue dating back to 30/7/26? We’ve been told there’s a service cable issue but no update on a “fix” and the disruption is costing me as I can’t work from home, because broadband is unstable. Thanks.

  • nwl88444048
    nwl (@nwl88444048) reported

    New Lucy Kennedy series gets off to a slow-ish start on Virgin Media One, especially given the pre-publicity about Tommy Fleming and the wife's comments and legal letters, reported in the Sindo and Sunday Times. An average adult audience for first transmission last night of just 71,000 with an audience scratching its head about why Fleming agreed to the interview if he didn't want to dig up the bad memories.

  • BlakeyCb48
    cheryl blake (@BlakeyCb48) reported

    @virginmedia But where paying for a service that isn’t working it’s not just a local loss it’s all over

  • CharlotteG49201
    Charlotte (@CharlotteG49201) reported

    Is your Internet down in Guisborough TS14? We are at a holiday home and the internet isn't working despite the white light being on. Can't use the checker like we would back home as we don't know the owners surname. Thanks @virginmedia

  • Margare87468895
    Margaret Miller (@Margare87468895) reported

    @gnh_Eastwall I hear this poor girl is 18! I'm doing jail for life if it was my 18 year old daughter ! I'm so ******* angry ! Why is this being swept under the carpet? RTE ? VIRGIN media? Main stream media ! ??????FFS 😡😡😡