Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Southwark, Waltham Forest, City of London, City of Westminster, Poplar, Newham, Islington, and Barking.

City	Problem Type	Report Time
Hackney	TV	7 hours ago
Hackney	Wi-fi	8 hours ago
Hackney	Internet	9 hours ago
Hackney	E-mail	10 hours ago
Southwark	Internet	10 hours ago
Waltham Forest	Internet	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Mitzy (@mihaialaci) reported 3 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Kay Bak (@kaybaka) reported 3 minutes ago from Camberwell, England

  @virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 8 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Lloyd Child (@islingtonlloyd) reported 12 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Lloyd Child (@islingtonlloyd) reported 13 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Kay Bak (@kaybaka) reported 13 minutes ago from Camberwell, England

  @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

• 
  Richard Gendal Brown (@gendal) reported 17 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Francisco Soler (Jr) (@jrseloto) reported 19 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Befitat50 (@befitat50) reported 22 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Zahida (@zkhussain) reported 23 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Helen Reihill (@BBLn15) reported 24 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Derrick Brown (@DerrickSWB) reported 26 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Steven Kraan (@drawing_daily) reported 28 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Sam Batty (@sam_batty) reported 33 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  radz (@rtkosha) reported 39 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  A voice only (@Avoiceonly2) reported 45 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  SallyH (@sallyhhk) reported 51 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 56 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Mabs Ahmed (@Mabs79) reported 58 minutes ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 59 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  julie fountain (@juliefount) reported 6 minutes ago

  @virginmedia what a shambles they have assured me for 5 times in the last 3 months IT would be in contact, still can not access my account customer lost

• 
  Here Comes ⓣhe Boom (@BoshBoom) reported 9 minutes ago

  @Simon_Whale @virginmedia Virgin are truly awful. I never sent my kit back. They did bugger all about it

• 
  Ewan McLachlan (@original1hanwoo) reported 13 minutes ago

  @Simon_Whale @virginmedia Ive been charged by @virginmedia for using a service after I left the property and cancelled everything. Their customer service are so inept that after multiple phone calls etc they still dont understand the situation and have passed the £500 pound charge onto debt collectors.

• 
  Temporary Location (@TemporaryLocat1) reported 16 minutes ago

  @virginmedia the internet has been down for 30 hours in N4, what is going on?

• 
  Phil McCrachn (@PhilMcCrachn) reported 17 minutes ago

  @virginmedia terrible internet all week, speeds less than a 10th of what I'm "guaranteed". Seems this is happening to others as well.

• 
  Daniel 📺 (@krym1087801) reported 17 minutes ago

  @Simon_Whale @virginmedia That's exactly why so many people are switching to IP**—it offers better quality, greater stability, and costs much less than traditional TV subscriptions. 👍

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 21 minutes ago

  @shashpatel23 @virginmedia @HopeForTo Honestly, it’s a joke! Saying 8:07pm fix time here in Birmingham! If I hadn’t been forced to upgrade my V6 box to 360 software I’d still be able to access the tv channels!! But because 360 relies on wifi connection I can’t get any tv!! 🤯🤯😡😡

• 
  mick1966 (@mickschofield1) reported 21 minutes ago

  @virginmedia No Internet or TV since Monday 13th June, engineer came out today Thursday 16th June checked all the devices and wireing and all good, yet still no service and no explanation or timeline for things to be up and running again.

• 
  Jason Burns (@JasonBurns_CM) reported 22 minutes ago

  @LK_Yanited @Simon_Whale @virginmedia I've taught their customer service about how to fix their own issues it's so bad.

• 
  Si (@Si_67) reported 25 minutes ago

  @virginmedia Our broadband has recently started to fail on a daily basis. It has been fairly reliable until a couple of weeks ago. Yes, it comes back after a while, but this really isn't good enough in 2026, especially bearing in mind how much it costs. What's happening?