Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/21/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, City of Westminster, Kensington, London, Camden Town, Croydon, Hampstead, Harringay, Poplar, Southwark, Waltham Forest, Swanley, Mitcham, City of London and Stepney.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomCity of Westminster Total Blackout
United KingdomKensington Wi-fi
United KingdomLondon Wi-fi
United KingdomCamden Town Internet
United KingdomLondon E-mail

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help

  • k8_thornton Kate Thornton (@k8_thornton) reported from Camberwell, England

    @KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...

  • AStrangerJ A.j. Stranger #UTAG (@AStrangerJ) reported from Bromley, England

    @virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄

  • mp14mp Mark Pickering (@mp14mp) reported from Islington, England

    @virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Barnet, England

    @virginmedia your poor broadband performance is annoying me. Not only did it cut out yesterday when I was in a zoom meeting, now I can’t even get my streaming devices to stream. Just awful

  • chasedcunha Chase D'Cunha (@chasedcunha) reported from Bromley, England

    @virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!

  • REDROBB1967 ROB FARACE (@REDROBB1967) reported from Barnet, England

    @MartinSLewis @LaraLewington @itvMLshow Be great if you could sort out @virginmedia wifi down again for London all day. TV services down too.

  • gemmaleigh_h Gemma Holyoak (@gemmaleigh_h) reported from Camberwell, England

    @virginmedia It says no known issues when it’s still not working. It did the same yesterday

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.

  • GoodMuseApp G O O D M U S E (@GoodMuseApp) reported from Tottenham, England

    Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...

  • athleticresults Athletics Statto (@athleticresults) reported from Enfield Lock, England

    @SimpkinsIan @virginmedia Yes got the same problem no internet or very intermittant says no known fault but tech people seem to think there probably is a fault in the area but..... try disconnected a connection and phone again tomorrow if it’s no better, im working from home and can’t do my job!!

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown

  • contact400 nobbly bobbly (@contact400) reported from Romford, England

    @virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from London, England

    @virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...

  • AljazSkorjanec Aljaz Skorjanec (@AljazSkorjanec) reported from Enfield Lock, England

    @virginmedia I had a problem with DIrectD. You switch off the service in 5 min. When your routers don’t work. Wait for a guy for a week. Btw.. time and day that only suits you!!! I have to take days off.. Internet speed is up and down like, something like we do in Waltz. I#

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SGrimsdale Stephen Grimsdale (@SGrimsdale) reported

    Just on live chat around an issue with my account, and the operator decides he’s off his break and logs off ….. not great @virginmedia #breaksfirst

  • Blair4DFC ≈ Blair ≈ (@Blair4DFC) reported

    @virginmedia Turned Hub off and on again. Settings on my phone, off and on again - airplane mode. Put a pin and held down the reset button on my Vigrin Hub 3.0. Tried changing my devices to 'static' from DHCP.

  • mikelavelle93 Michael Lavelle (@mikelavelle93) reported

    @cherrypie1872 @virginmedia Worst internet providers I’ve ever had! Not a day goes by when there isn’t an issue but of course when you try and get hold of anyone they either say there isn’t a problem or can’t send an engineer out.

  • aorphanou Andrew Orphanou (@aorphanou) reported

    @virginmedia I just don’t understand how we are not anywhere closer to a resolution. This has been ongoing for 2 months

  • n1kk1_fletcher Nikki Hunt (@n1kk1_fletcher) reported

    @virginmedia No all I need is a final bill so I can settle my account and leave. The customer service is a disgrace im done trying with virgin as a company

  • livio_mendes livio (@livio_mendes) reported

    @virginmedia internet has been shocking for the past 3 weeks wtf is going on?!

  • MJButler9 Matt Butler (@MJButler9) reported

    @virginmedia appalled at your level of customer service. 7 days since installation, still no TV service, over 12 hours speaking to your agents and no solution offered. Full of broken promises and wasting our time and money. Utter shambles.

  • 99GGMU99 Prime Denzel (@99GGMU99) reported

    @virginmedia can you get a uk based agent to call me ASAP, not even going to get mad tired of calling you up every month I must I called and logged 50-60 issue in 18 month so here this I’m not paying no more bills until you sort this, £100 a month for a oomph package that’s slow

  • MrDJBee Mr Bee 🐝💚 (@MrDJBee) reported

    @virginmedia I did ask for info, but they didn't say anything about my package only that I had broadband and phone, which is too vague. "New offers" = More things to sell to me on top of my increasing bill for a vastly reduced service.

  • Blair4DFC ≈ Blair ≈ (@Blair4DFC) reported

    @virginmedia Turned it off and on again. Box and settings on my phone. Put in and held down reset button on my Vigrin Hub 3.0