Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 03/01/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Hammersmith, London, Paddington, Hackney, City of Westminster, City of London, Newham, Hampstead, Mitcham, Welling, Barnet, Islington and Wandsworth.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomSouthwark E-mail
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @RuthPetrie1 @virginmedia @Ofcom Thanks I don’t hold out much hope . Someone had informed me the issues are to do with them not upgrading the cabinets you see on the pavements outside. The older cabinets cannot Cope with high usage !!! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @c1boon @emma_charlie_tc @ktstripe @AnneCross1 @virginmedia When I called them they blamed my issues on rats !!! Still without reliable tv and broadband 3 weeks later @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia Just now. The service is appalling. They have no up-to-date info on faults, they can’t explain why faults often happen in SW5 9, and point blank refused to put me through to someone who could explain the faults, and also refused my request for a call back from a Uk based manager

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @klester1982 @virginmedia Their ‘customer service’ people are a disgrace . Their service even worse . Constant outages of broadband and tv in sw5 @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Chagrilled @virginmedia Never going to happen . You should go elsewhere like I am

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @robackroyd @virginmedia Trust me the call centre will never give you correct info . I say this as someone whose broadband and tv has cut out almost daily in last few weeks @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @iheartsnuggles @virginmedia Yes. It’s more often down than not

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia I have raised many complaints . I just had a reply by email in broken English weeks later. The reply made no sense. Three weeks on the faults continue @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @charlwadephoto @virginmedia Same problem for me in Sw5. Worse of all they could not care less

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @superstaryas7 @virginmedia Exactly the same issue for me. Constant tv and broadband outages for weeks and zero ‘customer service’ from @virginmedia cowboys

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia My issue is that this happens all the time . It’s about the seventh fault in as many days . The tv and broadband both constantly go down , service is totally unreliable . So even if you ‘fix’ it, it will probably only work for a few hours @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia I have raised many complaints. Just received an email in broken English that made no sense . And, weeks on, the faints still continue! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @LynseyAnneWhite @virginmedia Just cancel and take your business elsewhere . I just waited on the line for over an hour to talk to someone offshore who could not explain the constant faults

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @LynseyAnneWhite @virginmedia @Ofcom When they cannot even run a consistent broadband and tv service in central London you know they’re an unreliable organisation . Plus you cannot get through to customer service . On hold for hours and when you do get through you get someone rude who cannot communicate

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @HaugheyJulie @jpbroughton @virginmedia Indeed: you might as well not bother calling . The worst ‘customer service ‘ I’ve ever experienced @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @ariangarden @shep23 @virginmedia Mine constantly goes down in sw5 @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @WaveNathan @virginmedia Same for me tonight . No tv or broadband in sw5. It’s the third or fourth outage in as many days

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @OoverMatic @virginmedia Same problem here in sw5. It never works , no explanation from the appalling rude customer service staff. Time to leave ! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @charlieboy055 @virginmedia Yup they’re a disgrace . The worst ‘customer service ‘ I ever experienced .broadband and tv keeps failing in sw5 and they don’t care! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • aglioeollieo Ollie⁷🔞 Humble Cock Merchant | Coms CLOSED read📌 (@aglioeollieo) reported

    Oh no the dreaded virgin media internet outage has hit me AND my phone gerally has **** service everywhere in my flat

  • ibi2001uk Ibi (@ibi2001uk) reported

    @virginmedia It is with my broadband and I have provided my complaints reference number. The only thing you guys are good at is responding to tweet and doing absolute nothing for the customer after that. Check my previous messages and do the needful.

  • MrHennesseyE16 Tony Hennessey (@MrHennesseyE16) reported

    @virginmedia Its nearly been 24hrs with no service. Got a error code 7400 on my screen what error is this ? My hub is showing a red band.

  • ultimatefifa ULTIMATE FIFA21 (@ultimatefifa) reported

    @virginmedia Please can you confirm if you use AWS because my internet connection goes awful EVERY time the football's on @primevideosport? This is not a coincidence.

  • smith74 Brad (@smith74) reported

    @virginmedia What a load of rubbish.. Had dropouts with your "business" service for months.... Most rubbish service ever... #avoid

  • myboringhandle Charlie Stephenson (@myboringhandle) reported

    @Loreign83 @virginmedia They're not. They're losing customers. Amazon has gained more than anyone and has great customer service.

  • JulianKing_23 Julian King (@JulianKing_23) reported

    @virginmedia I have tried by telephone several times but left hanging on. Tried online chat but that never responded other than computer generated answers. If you have a telephone number you can suggest.

  • KEIHIKO_GALAXY 『Kei』| 🔞Humble Cock Merchant | COMS CLOSED read📌 (@KEIHIKO_GALAXY) reported

    Oh no the dreaded virgin media internet outage has hit me AND my phone gerally has **** service everywhere in my flat

  • Philmassey85 Phil Massey (@Philmassey85) reported

    @virginmedia Sorry, this is your solution to the months of **** service and awful customer service? Your area status number? This is why @virginmedia is an absolute joke, god awful broadband and zero support! You actually make @TalkTalk look creditable, which is a ******* laugh!

  • johnnorman302 John Norman (@johnnorman302) reported

    @virginmedia can you please explain how my broadband speed differs from 216 meg to under 10 meg today. Speedtests taken from same spot in house. Why do I pay for 200 meg! Impossible to watch steaming services without issues!