Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Newham, Hackney, City of London, Southwark, City of Westminster, Islington, Poplar, and Waltham Forest.

City	Problem Type	Report Time
Newham	Internet	4 hours ago
Hackney	Internet	5 hours ago
Hackney	Internet	8 hours ago
Newham	Internet	24 hours ago
Hackney	Internet	24 hours ago
Hackney	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Helen Pinkers (@Barchetta66) reported 56 seconds ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  travelling Adam (@TravellingAdam) reported 7 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  CJ (@ZJM_331) reported 13 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Nathan Talbot (@nathantalbot) reported 25 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Befitat50 (@befitat50) reported 31 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Helen Reihill (@BBLn15) reported 34 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Drewery **** (@drewerydyke) reported 34 minutes ago from Hackney, England

  @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

• 
  Kay Bak (@kaybaka) reported 36 minutes ago from Camberwell, England

  @virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!

• 
  Germán López-Campos (@Sherm4nLC) reported 37 minutes ago from Camberwell, England

  @virginmedia It seems there are some issues in SE22, could you confirm?

• 
  Andrew Battle (@andy_s_battle) reported 41 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 42 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Adam H-Matthews (@AdamHMatthews) reported 44 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Andee Byford (@BobCratchitt) reported 45 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Medan (@sumnjam) reported 47 minutes ago from Hackney, England

  @virginmedia It doesn't work , now I have lost home phone service

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 49 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Richard Gendal Brown (@gendal) reported 50 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  AJ (@appariciojunior) reported 53 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  A voice only (@Avoiceonly2) reported 57 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 57 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  Helen Reihill (@BBLn15) reported 60 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravi Pal (@ravipal1214) reported 3 minutes ago

  @virginmedia @Virgin @WeAreOpenreach Do you provide a good service in my area?

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 3 minutes ago

  @cw_fc26 Same here, Virgin Media issue

• 
  Paul Wingrove (@paul_wingrove) reported 6 minutes ago

  @EDFofficiel Customer support at EDF UK shows a level of incompetence which is worse than Virgin Media, and God knows VM is utterly useless.

• 
  twocakesdakes (@2cakesdakes) reported 15 minutes ago

  @virginmedia Customer since you started. Trying to renew package and being told its £63 . Same package for new contracts is 30 ******* quid cheaper. That's £720 over a 2 year contract.

• 
  Matt Fowler (@306notout) reported 16 minutes ago

  Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

• 
  propper klopper (@gilesy10982) reported 19 minutes ago

  @miked36 @virginmedia Trying to mate. When @virginmedia ain’t putting there wires in stupid places 🤦🏼🤦🏼🤦🏼

• 
  Militia Matt (@DrealSMAK) reported 20 minutes ago

  Yh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week

• 
  Iestyn T Davies (@iestyntdavies) reported 25 minutes ago

  @virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?

• 
  Wilko 🇬🇧 (@Darren_W70) reported 26 minutes ago

  @virginmedia Not TV we have problems with You installed our fibre on the 29th still isn't working. Every time I call the operator goes through the same script then sends out an engineer. 3 visits so far they all say it's IT. Left my disabled wife and family without internet.

• 
  Jacqueline Bolton (@JacquelineBolto) reported 28 minutes ago

  @virginmedia How do I report the broadband outage? You chatbot is hopeless