Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 03/03/2026 04:05

March 03: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Romford, Hackney, London, Southwark, City of London, Hammersmith, Barking, Croydon, City of Westminster, Tower Hamlets, Paddington, Newham, Hampstead and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomEnfield Town Phone
United KingdomRomford Internet
United KingdomEnfield Town Wi-fi
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • jfcolomer Juan Folgar Colomer (@jfcolomer) reported from London, England

    @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

  • Liamsmith260493 Liam Smith (@Liamsmith260493) reported from London, England

    @virginmedia Our Wifi has been down since yesterday can you help please

  • Deano1969 Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • raimundo raimundo vazquez (@raimundo) reported from Tottenham, England

    Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service

  • SandraS80775853 Mary (@SandraS80775853) reported from London, England

    @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

  • sam_batty Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.

  • Semykaya Sema Kaya Ocakoglu (@Semykaya) reported from Merton, England

    @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Sutton at Hone, England

    @virginmedia I’m going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.

  • iamAleFerrara Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

  • charbster Charbster (@charbster) reported from Wandsworth, England

    @virginmedia do you have website issues? Chat function not responding.

  • SandraS80775853 Mary (@SandraS80775853) reported from London, England

    @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

  • sam_batty Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Sutton at Hone, England

    Virgin media Im going into my 5 week of no service with virgin media all they do is say we will investigate and nothing really poor service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sparkycreates Sparky (@sparkycreates) reported

    @virginmedia Maybe you’d like to tell me and Ofcom what kind of “problem” can shut down south west London for 5 days?

  • markyhampton Mark Bradbury (@markyhampton) reported

    @virginmedia hi live In TW12 area and internet has been down since Friday midday. Every time I look at service page it changes the fix date and time and currently says 24th at 12:00 so effectively 4 days (if fixed). Working from home 😱 whatever happened to back up plans ??

  • DanCarlinActor Daniel Carlin (@DanCarlinActor) reported

    @virginmedia Yes there is, you keep pushing the fix time everytime meaning I don’t trust the updates anymore. Fix date is now 24th Aug….

  • bibishengan BibiShengAn (@bibishengan) reported

    @virginmedia have tried to cancel and get a refund for the overcharge in my account for weeks now! Called again today to just have them hang up on me.

  • JessCollins123 Jess Collins (@JessCollins123) reported

    The coverage from Virgin Media mobile is shocking @ThreeIreland I'm coming back. I'm sorry I ever left. Is there a phone number I can use to sign up again? The 1913 doesn't work anymore for me. Tried online but keeps failing for some reason.

  • ChrisEssex Chris (@ChrisEssex) reported

    Got an email saying that my router will be changed to intelligent wifi. Currently split the networks between 2/5g for devices. Does anyone know what the network name is after its been changed to intelligent wifi? #virginmedia

  • sparkycreates Sparky (@sparkycreates) reported

    @virginmedia No you can’t “understand”. To you it’s just £8 a day in compensation. Imagine if Virgin Media as a company had its online shut down for 5 days. Maybe then you’d “understand”. Corporate arrogance at its worst.

  • annwyllie annwyllie (@annwyllie) reported

    @virginmedia tw12 1ab. I have been without all services since 7.56 on Friday morning. Estimated time for repair 24 August 12.00. Is this a joke? Called. Can't raise a complaint until after it's fixed. Been told I have services- accused of lying. Disgraceful customer service

  • beckalou90 Rebecca (@beckalou90) reported

    @virginmedia The service status now tells us there is an issue.

  • TweetyPipe Tweety Pipe (@TweetyPipe) reported

    @virginmedia Hi. No broadband in RM16 2 area. Service status this morning showed would be fixed by 4pm but then changed to fixed around 12pm. It isn’t. Is there an outage still?