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Virgin Media outages and service status in Poplar, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 11 outage signals in the last 24 hours around Poplar, including 11 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 28, 12:32 AM GMT+1.
  • 56% Internet (56%)
  • 17% TV (17%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Newham, Hackney, City of London, City of Westminster, Waltham Forest, Islington, Southwark, Poplar, Barking, Tower Hamlets, and Lewisham.

CityProblem TypeReport Time
Newham Wi-fi 42 minutes ago
Hackney TV 55 minutes ago
Hackney Total Blackout 3 hours ago
Hackney Internet 3 hours ago
Hackney Internet 3 hours ago
Hackney Internet 6 hours ago

Nearby cities with recent reports

Hackney

44 recent signals

55 minutes ago
Southwark

12 recent signals

2 days ago
City of London

8 recent signals

13 hours ago
City of Westminster

6 recent signals

16 hours ago
Newham

3 recent signals

42 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • PieFaceMark
    mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

  • ZJM_331
    CJ (@ZJM_331) reported from Islington, England

    @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

  • HazanJJ
    JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

  • RickDelBello
    Riccardo Del Bello (@RickDelBello) reported from Hackney, England

    @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!

  • drawing_daily
    Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

  • rtkosha
    radz (@rtkosha) reported from Stratford, England

    virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

  • dmxcrew
    dmxcrew (@dmxcrew) reported from Islington, England

    @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @Jaym7t5 My system is down since about 4pm

  • appariciojunior
    AJ (@appariciojunior) reported from East Ham, England

    Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

  • HowarthCharles
    Charles Howarth (@HowarthCharles) reported from Hackney, England

    @jonwensley @virginmedia Just wait until you try to cancel!

  • drewerydyke
    Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia If you were sorry, this issues was fixed long time ago…

  • vmrampulla
    Vincenzo Rampulla (@vmrampulla) reported from Poplar, England

    @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ShirleySarah70
    ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported

    @virginmedia I'd like you to reply to my request for cancelling my tv services & landline but KEEP my broadband. You never seem to reply. I just want info on how to do this please?

  • millymoobags
    michaela (@millymoobags) reported

    @PeteUK7 @virginmedia So sorry for the loss of your mum and this headache for you I was chased by orange for 8 months after my dad died well his name i got his post never got a refund either or a apology

  • TenkoKamiVT
    TenkoKami 🦊🌥️| Calamity Fallen Goddess (@TenkoKamiVT) reported

    @virginmedia I’m gonna go insane, what do you mean the outage was supposed to be fixed by 5pm today and now it’s TOMORROW AT FOUR PM

  • JSSHERIFF1933
    H3LLRAISER III (@JSSHERIFF1933) reported

    @virginmedia @scoobiesue82 When I switch from stereo to Original Dolby audio it immediately switches back to stereo ?? This Audio description crap only happens with THE BIG BANG THEORY when all other programs on the same channel are fine ( NO AUDIO DESCRIPTION! ) 😡 This starting happening last week ???

  • Droyjfc
    (Lee Warhurst) Hyde FC Academy. Droylsden Juniors (@Droyjfc) reported

    @virginmedia @rafthemaster @virginmedia its about time you looked after existing customers rather than just new customers. I too will be going back to sky for the next two years as Virgin new contract is a stupid price.

  • DanielCasey7
    Daniel Casey (@DanielCasey7) reported

    @virginmedia @JamieGBarry @virginmedia just offer a fair contract for everybody regardless of if new or existing customer.

  • sspittles
    Sarah Spittles (@sspittles) reported

    @virginmedia many customers in Broseley are struggling with intermittent issues with internet service (this was before the heat 🥵) Your online service status test doesn’t appear to be working and can’t find our kit (we are using it, it’s here!) please sort the issue.

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @virginmedia Like I haven’t done that ..says estimate fix of 2 pm tomorrow .. dumb fucjs means I have to go into office to work .. can’t wait to leave you inept lot in August

  • dan_hewitt90
    Dan Hewitt (@dan_hewitt90) reported

    @virginmedia broadband still down in the SA6 area, has been for over 24hrs now. Any updates please?

  • mgreen100
    m.green (@mgreen100) reported

    @JamieGBarry @virginmedia Same old crap after every contract