Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Barnet, Ilford, Croydon, Bexleyheath, Hackney, Southwark, Harringay, City of London, Hampstead, Fulham, Greater London, City of Westminster and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Romford |
||
| London |
Wi-fi | |
| Barnet |
Internet | |
| Ilford |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Camberwell, England
@virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.
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Tracey Cookson
(@cooki40) reported
from
City of London, England
Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia I think someone has made an order in my name and used my contact details, please help ASAP!
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Andrew Baxter
(@baxand) reported
from
Enfield Lock, England
@virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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ToughRecoil
(@ToughRecoil) reported
from
Poplar, England
@chriscb @virginmedia R u from E2? Because mines down too
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia I am looking at feedback for a conference session I gave last week. ‘What will you take away?’ ‘Not a lot - sound was so bad I could not understand what was being said’ ‘What could we do to support you?’ ‘Support staff with better home internet’. Hope you’re proud.
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ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia oh come on virgin I’ve rang you twice today I know my lap top is broken but I only have my tablet ... all I wanna do is watch @Rwlshmakeup in peace but nooooooo your internet is too f slow come on fix it or I want compensation been happening for 3 days now !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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becky 🏴🇪🇺🇵🇸🇺🇦
(@ohhiyabecky) reported
@virginmedia Hello, it's been awful! Really choppy and slow; I've had to use my mobile data instead of the WiFi. I checked to see if there were any outages apart from TV there appears to be none. What I have done, is I've switched off and on my router which seems to have helped.
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Vger Ann Goldby
(@Iccle_Princess) reported
@virginmedia It says no issues but when i run a fault test it says there is issues
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MEZZANINE ▫️
(@itsMEZZANINE) reported
@Fifakill_ @virginmedia Doesn’t sound like a crash it sounds like a scheduled reset. Comcast does that **** every night
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Chris Blood
(@RischDesigns) reported
@virginmedia So this morning I called the number I was given ( 0345454111 and I read it back to the agent to check I had written it down correctly ) and I got a recorded message telling me I've dialed an incorrect number. How much worse can this "service" get?
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Kate
(@KateBoarman) reported
@virginmedia I had placed it of which took 2 hours as I was really annoyed about the first! They cancelled it without contacting me, it’s very very poor service! I have been a loyal customer & now all Virgin want to do is wreak my credit score. How can a team not be contactable by anyone!?
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Catrin
(@luvcatrin) reported
@virginmedia Oh ok. But back in 2015-2020/1 we were with virgin and our WiFi was always brilliant! Zero issues apart from the back bedroom. But now we have nothing anywhere :-/
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Lanarchist
(@HypnoticJam) reported
More elegance from @virginmedia Upgarde to new remotes fails. Follow help guide, fails. Contact VM, cannot actually speak to anyone, fail. VM send text with details, fails. Absolutely and utterly shambolic approach to customer management.
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Niki ‘banga’ Langston
(@langa1309) reported
@virginmedia have without doubt the worst customer service advisors I've ever spoken to.
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Katie
(@katie_kat_92) reported
So like every day for the past two weeks our internet has been going down repeatedly throughout the day. According to @virginmedia though there's "no issues"
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Gremlin1892
(@Grem1983) reported
@Fifakill_ @virginmedia Whisk Hub you using? I used to have loads of issues before moving to the Hub 4