Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 12/14/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Coldblow, Hackney, Southwark, Paddington, Islington, Croydon, City of Westminster, City of London, Carshalton, Sutton, Hammersmith, Dagenham, Bromley and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomColdblow Wi-fi
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.

  • ajb_ltd AJB Consultancy Group Ltd (@ajb_ltd) reported from Sutton at Hone, England

    @virginmedia No difference. From the amount of complaints I have read on the same issue I think you know what the problem is with the new box.

  • ajb_ltd AJB Consultancy Group Ltd (@ajb_ltd) reported from Sutton at Hone, England

    @virginmedia new customer and TiVo box is not working after 2 weeks. Shows menu and sound but no picture. Please provide a solution. Not happy.

  • thomasc68 Thomas Chawner (@thomasc68) reported from Romford, England

    @virginmedia can’t believe the way u treat new customers your service and customer support are shocking

  • ajb_ltd AJB Consultancy Group Ltd (@ajb_ltd) reported from Sutton at Hone, England

    @virginmedia our Tivo box is showing menu and sound but no picture. Worked fine for 2 weeks in cooling off period. Also was on hold for 35 minutes today. Please provide solution. Not happy.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think

  • ekkocitymusic EkkoCity® (@ekkocitymusic) reported from Tottenham, England

    @virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @Jennie_Dale @virginmedia I love good customer service 🤥 can't be as bad as @DirectLine_UK

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system

  • EreiraS steven ereira (@EreiraS) reported from London, England

    Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful

  • JillStanford7 Jill Stanford (@JillStanford7) reported from Lambeth, England

    @virginmedia The fee is to change my husbands name (which actually has wrong initials) to mine as I have always paid for it and dealt with it. You also want to close down account and start another with new direct debits!!

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service

  • ekkocitymusic EkkoCity® (@ekkocitymusic) reported from Tottenham, England

    @virginmedia We have tried diagnostics and it told us there was an issue. The broadband was working fine last week, nothing has changed. The router has not been moved or altered in any way. Either issue with the line or the router is faulty.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nic_r24 Nic (@nic_r24) reported

    @virginmedia Can you help with any of this?

  • SamiSManchester Sami S. Manchester (@SamiSManchester) reported

    @virginmedia Thank you for suggesting to call the number that I had called 7 times and received no solution. You couldn’t have helped any less.

  • ramsay22 Ramsay Rashid (@ramsay22) reported

    @virginmedia I done that couple of times it's been 3 days your technical service team don't know what is happening

  • AndrewO95235921 Andrew Owen (@AndrewO95235921) reported

    @virginmedia please fix my broadband! A week of being told to wait 24 hours and call back. Can you pay my phone bill for the additional data I’m using? Waiting 4 more days for an engineer

  • EllieCinnamon Ellie_CinnamonRoll (@EllieCinnamon) reported

    @virginmedia Some time? Its been hours since the issue was first reported and you're still investigating? This is ridiculous, we're considering leaving virgin and going with a different provider because this has been happening for the last few days

  • mybeIovedbear kim (@mybeIovedbear) reported

    @virginmedia i’ve moved home and been told that my wifi would be working within 48 hours but now when i log into my account it says i’m no longer a virgin media customer

  • adamlannon Adam Lannon (@adamlannon) reported

    @virginmedia Business. I’ve had nothing but problems since joining business and appalling support (as mentioned above).

  • Peopleschamp78 Mr Wonder (@Peopleschamp78) reported

    @OmegaLuke Jesus mate! I’m with virgin media and haven’t had sky sports for about 10 years i pay a sub for 6months for £18 and watch every game I want or I use peacock. I’d cancel sky sports asap and BT

  • Shriley22 Titchy22 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Shriley22) reported

    @virginmedia Intermittent Wi-Fi for 3 days now it’s been off completely all day. I’ve checked status it’s showing no issues. When will this be fixed? G20 area.

  • EllieCinnamon Ellie_CinnamonRoll (@EllieCinnamon) reported

    @virginmedia So what does that mean? Whats being done to fix it?