Virgin Media Outage Report in Poplar, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Bermondsey, Harringay, Fulham, Paddington, Finchley, Croydon, Borehamwood, Ilford, Walthamstow, Streatham, City of Westminster, Islington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Harringay |
||
| Fulham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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Bhavani Vadde
(@BhavaniVadde) reported
from
Wandsworth, England
@virginmedia It has been ONE & HALF MONTHS trying to sort an issue. U r still billing me even tho I’ve given notice. Deadline passed for deadlock letter over my formal complaint. I have every sympathy re the Covid situation but this is the TERRIBLE customer service despite that
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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Nuno Lopes 🦦🏳️🌈
(@NunoEd) reported
from
Lambeth, England
@virginmedia My internet keeps dropping (right now for instance) and it’s been like this for since I signed up (2 months). All my neighbours have been complaining about the same. During a period when I need my internet almost at all times it’s letting me down and making me lose business
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karen
(@karlea45) reported
from
Camberwell, England
@virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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Francesco Crea
(@FcCrea) reported
from
Tottenham, England
@virginmedia Hello, your problem with the intermittent connection is happening again... WiFi works for 30 mins and then stop for 3/4 minutes.
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Joana
(@joana_ferreira1) reported
from
Sutton at Hone, England
@virginmedia I've been without broadband this past 2 days😤its been weeks of instable Internet and now it doesn't work at all.I contacted customer service that always tell me that a engineer its solving the problem but still no Internet
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia thanks for ******* the phone line the other week. However, it has stopped working again. Grateful for a speedy fix please!!!
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Basel Mahmood
(@basel_mahmood) reported
from
Merton, England
Let me guess. @virginmedia is down again.
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄
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Modern Eccentrics
(@ModernEccentric) reported
from
Hackney, England
@virginmedia every afternoon this week we’ve lost our internet connection... no excuses, no response, your service is not adequate or acceptable!
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
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ice
(@__dimeji) reported
from
Enfield Lock, England
@virginmedia fix your **** connection **** sake
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Tim Naik
(@Timnaik) reported
from
Camberwell, England
@virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..
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Three Peace
(@ThreePeaceSweet) reported
from
Tottenham, England
@milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service
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Richard Wynne
(@RichWynne1979) reported
from
Hackney, England
@virginmedia Still terrible . Currently using 4G in my living room
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Keiran Pedley
(@keiranpedley) reported
from
Enfield Lock, England
@virginmedia Thanks. Says no known issues but WiFi consistently drops & our TV cut out last night (only for 10 mins mind) so not sure what to tell you.
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Lee
(@Leeirons) reported
from
Walthamstow, England
Absolute woeful service from @virginmedia 😡 Pay out nearly £40 a month & the last 5 days has been nothing but problems! No service AGAIN today! Working from home & no internet is costing me money for not being able to work! Not happy!!!
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Miguel
(@agathodaimonix) reported
from
Hackney, England
got a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Nolan
(@nolanjimradial) reported
@JosephCosgrove7 @virginmedia Nothing compared to Vodaphone "customer service"
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SYN3RGY
(@SYN3RGYYT) reported
When your internet is going nothing but cutting out and you’re a creator …. Special thanks to @virginmedia who have now fixed this problem 9,128 times is there any point in paying for the best internet if it does not stay up ?
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Karen
(@kazastan999) reported
@virginmedia any issues in Stevenage area. Web says no but I beg to differ!
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Joanna Trent
(@Jo_SmartPA) reported
@virginmedia I have been issued with a new SIM card. I am overseas and will not be back in time to activate the new sim within the 14day period. Please help - I do not want to lose my service! Many thanks
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Christine Cotterell
(@chriscot10) reported
@virginmedia Would help if my 93 year old father had a working phone!!!! Been without landline since midday yesterday! Disgusting
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mark sollis🖖
(@Marksollis1) reported
@virginmedia come on not again da17 no service again 2 days on the trot what's going on
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Paul Burton 🔰
(@PaulBurton_15) reported
3rd time this week that @virginmedia has completely gone down. No TV, internet or phone. Absolutely pathetic
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FPL Jazz
(@JazzH89375445) reported
@virginmedia Awful customer service, after 35 mins on the phone you hang up on me. Terrible WiFi signal upstairs and glad I can cancel as I’ve only been with you 2days! Wanting me to pay monthly for a signal booster? Shockingly bad and embarrassing!
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Cookie FM
(@CookieFM_) reported
@virginmedia @virginmedia I’ve tried getting help via the chat app (no hub 5 option), I’ve tried calling (apparently issue in the area, but when checking service status there is no issue), I’ve checked online which meant calling an engineer to fix the issue at the earliest in 4 days time!
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El Español
(@Fonzarelli_90) reported
This countries fibre network is a joke. Literally stuck with Virgin Media as all the rest have **** download speeds. Cant wait till these smaller ISPs get round to installing in Bromley Borough.