Virgin Media outages and service status in Poplar, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Poplar, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 13, 10:54 AM GMT+1.
- Internet (63%)
- Wi-fi (19%)
- Total Blackout (7%)
- E-mail (6%)
- TV (3%)
- Phone (2%)
The latest reports from users having issues in Poplar come from postal codes E14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poplar, England
The most recent Virgin Media outage reports came from the following cities: City of London, Waltham Forest, Southwark, Hackney, Newham, Islington, City of Westminster, Poplar, and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 9 hours ago |
|
Waltham Forest
|
Internet | 21 hours ago |
|
Southwark
|
Internet | 22 hours ago |
|
Hackney
|
Wi-fi | 23 hours ago |
|
Southwark
|
Internet | 1 day ago |
|
Hackney
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
19 recent signals
5 recent signals
4 recent signals
4 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Drewery **** (@drewerydyke) reported from Hackney, England@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
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Charles Howarth (@HowarthCharles) reported from Hackney, England@jonwensley @virginmedia Just wait until you try to cancel!
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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Mariachiara (@mariesnotcool) reported from Islington, England@virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!
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Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
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AJ (@appariciojunior) reported from East Ham, EnglandChecked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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radz (@rtkosha) reported from Stratford, Englandvirgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia Will this issue be resolved today
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Josh (@Jatkins__) reported from Camberwell, England@virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?
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Josh (@Jatkins__) reported from Camberwell, EnglandI never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃
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JJ Hazan (@HazanJJ) reported from Blackheath, England@virginmedia Still down in Lewisham SE8 for me
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lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England@virginmedia is there an issue with broadband. Been down all morning
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travelling Adam (@TravellingAdam) reported from Blackheath, EnglandVirgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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Lisa Pursey 💙 (@LisaPursey) reported from Hackney, England@virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AndyLFC❤️GFC (@andrewbeck36) reported@djraw123 @virginmedia Same here I'm pretty sick of @virginmedia right now sent engineer out changed wires changed hub and after a week same issues logging us out of sky the ring doorbell child's playstation it's poor very poor!
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rebecca ann jarvis (@rebeccaann1989) reported@virginmedia Mines not the main one which is the issue, I never had these issues with the TiVo system it's been since the switch to 360 which doesn't work in a house with various boxes as each box should be separate and not synced
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Face palm Vengance (@IsTheTruthToxic) reported@virginmedia @____LP____ My experience of being able to reach your customer service people is very bad. You routinely get transferred about, long holds, then the call gets dumped. It’s terrible, chat bots and complicated phone trees make it worse. Employ people to answer the phone and direct the call.
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In Oxford (@Oxford_Life) reported@gblondon1 @skytv You will, unfortunately, find that not only do #VirginMedia also not reward loyal customers with fair prices, but that their new TV box has perhaps the worst interface you have ever experienced (along with randomly deleting all my recordings!)
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Chariots Of Fire (@chariots85) reported@gblondon1 @skytv @virginmedia I made the move at the start of the year. Despite a 1GB BB connection, the WiFi across the house is terrible (and I have 2 boosters!)
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🍉 (@jedbee_2021) reported@virginmedia down sort it out please No Internet means I can’t do no work and no work means I won’t get paid !!
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Mr H (@silestanix) reported@O2 @virginmedia not a fan of doing this but o2, you guys have made a holiday in the USA as difficult as possible. After many conversations with advisors on the chat I STILL CANNOT Make calls back to the UK from here in the USA. I'm a volt customer but will rethink this...
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Jac Mac (@Stovies6) reported@virginmedia Trying to cancel my brother's phone and TV as he in hospital and will not be returning home. He is 85 and has no idea of his PASSWORD which is requested by every avenue I have tried. Any chance you can help?
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paul wilson (@PaulWilson7785) reported@virginmedia sort out your crap service
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JS (@SweeneyJoanne) reported@virginmedia You didn’t turn up again today!!!!!! I have no broadband, no complaint response and horrendous customer service experience.