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Virgin Media outages and service status in Poplar, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 7 outage signals in the last 24 hours around Poplar, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 20, 9:24 AM GMT+1.
  • 71% Internet (71%)
  • 13% Wi-fi (13%)
  • 7% Total Blackout (7%)
  • 5% TV (5%)
  • 4% E-mail (4%)
  • 0% Phone (0%)

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 20: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Southwark, Islington, Waltham Forest, City of London, City of Westminster, Poplar, Newham, and Barking.

CityProblem TypeReport Time
Hackney Internet 24 minutes ago
Hackney Wi-fi 39 minutes ago
Hackney Internet 3 hours ago
Hackney Internet 20 hours ago
Southwark Internet 20 hours ago
Hackney Internet 21 hours ago

Nearby cities with recent reports

Hackney

25 recent signals

24 minutes ago
Southwark

8 recent signals

20 hours ago
Newham

4 recent signals

5 days ago
City of London

3 recent signals

3 days ago
Waltham Forest

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • Ivan_D_Crypto
    Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England

    @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

  • AnnieCaird
    Annie Caird 🌻 (@AnnieCaird) reported from Islington, England

    @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • drawing_daily
    Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

  • AdamHMatthews
    Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England

    @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

  • mariesnotcool
    Mariachiara (@mariesnotcool) reported from Islington, England

    @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • mihaialaci
    Mitzy (@mihaialaci) reported from Poplar, England

    @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

  • appariciojunior
    AJ (@appariciojunior) reported from East Ham, England

    Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

  • Mabs79
    Mabs Ahmed (@Mabs79) reported from Camberwell, England

    @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @philclarke0170 Virgin media seems to be the problem

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from Poplar, England

    @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

  • thomasdmatthews
    Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

  • michaelsamuels4
    SA Punk (@michaelsamuels4) reported from Hackney, England

    @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

  • RickDelBello
    Riccardo Del Bello (@RickDelBello) reported from Hackney, England

    @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

  • HowarthCharles
    Charles Howarth (@HowarthCharles) reported from Hackney, England

    @jonwensley @virginmedia Just wait until you try to cancel!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshMcTighe94
    Josh McTighe (@JoshMcTighe94) reported

    @virginmedia Hi team, I had a complaint raised about lots of internet issues. I called up and accepted the good will gesture but after 6 weeks it has still not been credited.

  • YvonneWard0
    Yvonne Ward (@YvonneWard0) reported

    @virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.

  • MSBurkey
    Mark Burke (@MSBurkey) reported

    @virginmedia do you offer refunds or compensation for drop outs in service? No internet again in Leyland. WFH plans out the window today!

  • sephiroth17181
    Seph (@sephiroth17181) reported

    @RevQntmBigfoot @virginmedia with how bad things have gotten ive decided to get rid of virgin and go with EE 1.6gb connection for £35 a month, install is on tuesday. just sick to death of not having a solid connection and people pretending everything is fine when they just read from scripts

  • snaggygecko
    Michael Davies (@snaggygecko) reported

    @virginmedia can not believe that a agent wanted to factory reset the router when a customer calls up with an issue he I have a errors on bbc and slow speeds , even though I work for virgin media . Absolute nightmare need to get a engineer out to resolve the issue

  • Jason29wctb
    jason (@Jason29wctb) reported

    @virginmedia @LDA74 First complaint was made 3/1/2023 and got worse

  • coryoconnor96
    Cory (@coryoconnor96) reported

    New customer at @virginmedia for the broadband just had it delivered connected and plugged into wall and woah never have I been able to connect to the internet so quickly Thanks all

  • Princess_Dhamp
    Princess of Dhamp (@Princess_Dhamp) reported

    @Simon_Whale @virginmedia Rubbish company, Customer Service is just scammers, no system , bunch of scumbags in the industry. We had in one of our BTL and got it cancelled for all those reasons ,am sure many have experienced. Stay away from @virginmedia

  • NathanBhangoo
    Nathan Bhangoo (@NathanBhangoo) reported

    @virginmedia your customer support system is actually the worst I've ever heard, this guy was just not understanding what I was explaining to him like I was from another planet or something and kept on saying get a refund when I told him I'm paying for a university package, smh

  • Dominiho7
    Dominic Hanley (@Dominiho7) reported

    @virginmedia No there is not outages. It is just you not providing the service you promise