Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, City of Westminster, City of London, Waltham Forest, Poplar, Islington, Newham, Barking, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Southwark	Internet	4 hours ago
Hackney	Internet	6 hours ago
Hackney	Internet	8 hours ago
City of Westminster	Total Blackout	12 hours ago
City of London	Internet	1 day ago
Southwark	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  radz (@rtkosha) reported 3 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 5 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Thomas Matthews (@thomasdmatthews) reported 10 minutes ago from Islington, England

  @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

• 
  #AshTag (@Ashley_Rhysss) reported 10 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  A voice only (@Avoiceonly2) reported 12 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Vignesh (@mistervickster) reported 13 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  marksonofjohn (@marksonofjohn) reported 14 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Sevki 💉 💉🎉 (@sevki) reported 21 minutes ago from City of London, England

  .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

• 
  Kay Bak (@kaybaka) reported 22 minutes ago from Camberwell, England

  @virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!

• 
  SallyH (@sallyhhk) reported 24 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Medan (@sumnjam) reported 26 minutes ago from Hackney, England

  @virginmedia It doesn't work , now I have lost home phone service

• 
  Steven Kraan (@drawing_daily) reported 40 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Millwall halfwayline (@millwalljdb) reported 41 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Andee Byford (@BobCratchitt) reported 46 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Steven Kraan (@drawing_daily) reported 49 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Mabs Ahmed (@Mabs79) reported 49 minutes ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

• 
  Chloe (@chloehester) reported 52 minutes ago from Islington, England

  @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

• 
  Lisa Pursey 💙 (@LisaPursey) reported 54 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

• 
  Francisco Soler (Jr) (@jrseloto) reported 58 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Kay Bak (@kaybaka) reported 59 minutes ago from Camberwell, England

  @virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @j0nfuzz.me (@j0nfuzz) reported 4 minutes ago

  @JMRGBY_ @virginmedia Don’t forget to have that reflected in your service charge

• 
  Stew G no23 (@StewartGar49182) reported 8 minutes ago

  @virginmedia They aren't recently issues they are current issues is BB being throttled back? All i get from virgin is there's no problems in the network so why is it so slow?

• 
  Me. Iam...... (@MCCsboy) reported 9 minutes ago

  @skytv has the WORST customer service possible - I advise everyone against using this service. Choose @virginmedia. Told @skytv agent x3 times to speak to manager - request refused! Rubbish products that do not work! Cancelling the lot!

• 
  David (@blueboy2710) reported 9 minutes ago

  @mark_wootten Try Virgin Media, just as bad if not worse

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 12 minutes ago

  @virginmedia Could you give me a number to call to cancel my TV services please.

• 
  Basquildol 💙 (@basquildol) reported 13 minutes ago

  @virginmedia Now it’s 3 and a half hours without a proper response on the DM thread, anyone there online who can help? Thanks

• 
  Dave (@DaveWW1877) reported 14 minutes ago

  @virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager

• 
  Marttech Solutions (@MarttechSol) reported 18 minutes ago

  We have not received or seen any further updates from Virgin Media. According to their Service Status page, an issue does still exist but the fix time has not changed. If any customers are still experiencing issues, we would recommend getting in touch with them directly.

• 
  Cp (@Mr_MuFc1987) reported 20 minutes ago

  @virginmedia Yea the internet was down in my area from 2130 to 0200 not good especially on a Friday evening

• 
  Tom Fahy (@MojoTomSpring) reported 23 minutes ago

  @SuzieD755164 @RTEOne @virginmedia Weak men created bad times, bad times create strong men, strong men create good times.. that’s what happening now, the incompetence of these elites has pushed us into the dark ages.. now people are rising to bring back common sense and stability