Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/23/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Harringay, City of Westminster, Romford, Newham, Southwark, Loughton, Orpington, Enfield Town, Kensington, Camden Town, Hampstead and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday

  • TonyRoddUK Tony Rodd (@TonyRoddUK) reported from London, England

    @virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours

  • harrybilbao Harry Bilbao (@harrybilbao) reported from City of London, England

    @virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia

  • Lorrain00085752 Lorrainebarrett1981@gmail.com (@Lorrain00085752) reported from Eltham, England

    @virginmedia Hi why cant we pay our bill over the phone the automatic system not working.

  • Maybank1970 Gareth Maybank (@Maybank1970) reported from Camberwell, England

    @virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?

  • RyanTring Ryan Tring (@RyanTring) reported from Walthamstow, England

    @virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    Hey @virginmedia, the internet is down again, has been for 8 hours.

  • 3lzantoinette king elz 🪐 (@3lzantoinette) reported from Merton, England

    one thing that #virginmedia really know how to do is giving their “sincere apologies” for whatever went wrong instead of actually fixing the problem, we don’t pay you each month to sincerely apologise to us for things you should be on point with 😭

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best

  • KikassP CazkikassPhotography (@KikassP) reported from London, England

    @virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE

  • Sam_Pannick Sam Pannick (@Sam_Pannick) reported from Barnet, England

    @virginmedia any issues in the N3 area? Lost all internet all afternoon

  • Ollie_Bed88 Ollie Bedborough (@Ollie_Bed88) reported from Enfield Lock, England

    @virginmedia trying to get the PAC code via texting you as instructed but keep getting a reply saying you can’t do it right now!!! I need it ASAP, please help 🙏🏻

  • juliecason ✨💎Jules💎✨ (@juliecason) reported from Romford, England

    @virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.

  • TonyRoddUK Tony Rodd (@TonyRoddUK) reported from London, England

    Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...

  • ImaginaryCard Mo-Mo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia It's working now but was down for 12 hours

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • illymus Illy Mus 💙 (@illymus) reported

    @virginmedia thanks Virgin Media, another loss of service and its saying it won't be fixed until 22.45 and going on past experience I won't hold my breath. It better be fixed by 7am when I have to log into work. And I bet you any money it will be fixed.....

  • JadeBassy Jade Bass 🧡 (@JadeBassy) reported

    @virginmedia can you answer this? I had 10 days 0 service and ur customer service have decided I still have to pay for a service I didn’t receive. This has happened NUMEROUS times! again don’t have WiFi this eve. trapped in a contract till jan. Great 👍🏻👍🏻👍🏻 what a joke!!!!!!

  • gheppy82 Gordy Hepburn (@gheppy82) reported

    @virginmedia broadband service in Port Glasgow been terrible this past week. PA14 5LN / PA14 5AA. When will this be resolved? TV had intermittent issues too.

  • Haffertee Fiona Baker (@Haffertee) reported

    @virginmedia and @02 openly happy for fraud to be taking place in my name . Customer service non existent

  • NickGiles17 Nick Giles (@NickGiles17) reported

    @virginmedia Yep. You’ve been reporting problems all weekend but all supposed to be rectified now. They’re not. S031 postcode.

  • Haffertee Fiona Baker (@Haffertee) reported

    @virginmedia and @02 openly allow fraud to be done in your name and won’t help .

  • will_totheleft Will Jones (@will_totheleft) reported

    Hi @virginmedia! The biggest @Lionesses game of the first round kicks off in an hour. I pay you a good whack for TV and Broadband but it's all down at the moment. Will I be able to watch the game I'm very much looking forward to? I'm in London SE15...

  • ThatNobodyRyan All I do is cRyan (@ThatNobodyRyan) reported

    @virginmedia Yeah, think your phone service is down too lol no clue, just doesn't ring

  • Haffertee Fiona Baker (@Haffertee) reported

    @virginmedia I’m still on to your useless customer service team an hour and half later . They are taking forever on what’s app and refusing to give me a manager , and fraud reporting details . Given me a link to complaints which is no good as just brings up the chat bots

  • BeccieLS Beccie Stevenson (@BeccieLS) reported

    @virginmedia Unfortunately still not working