Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hackney, City of London, Southwark, City of Westminster, Poplar, Waltham Forest, Newham, and Islington.

City	Problem Type	Report Time
Hackney	Internet	42 minutes ago
Hackney	Internet	4 hours ago
Hackney	Internet	9 hours ago
Hackney	Internet	10 hours ago
City of London	Internet	12 hours ago
Southwark	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 2 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Sam Batty (@sam_batty) reported 4 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 8 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  dmxcrew (@dmxcrew) reported 14 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  Millwall halfwayline (@millwalljdb) reported 17 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Swami (@swami102) reported 22 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Kay Bak (@kaybaka) reported 32 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Declan Higgins ☘ (@declan1968) reported 37 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 39 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Nathan Talbot (@nathantalbot) reported 40 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  kevin richardson (@kevinri00714924) reported 42 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Befitat50 (@befitat50) reported 43 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Helen Reihill (@BBLn15) reported 44 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  A voice only (@Avoiceonly2) reported 48 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  A voice only (@Avoiceonly2) reported 49 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 50 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Jane Common (@JaneCommon) reported 51 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Derrick Brown (@DerrickSWB) reported 54 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  marksonofjohn (@marksonofjohn) reported 54 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  kevin richardson (@kevinri00714924) reported 60 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jindu (@Phils_Cassidy) reported 3 minutes ago

  Good afternoon everyone I’ll briefly share my POV on choosing a good proxy. Here are the 3 major things you must check before using any IP: 1. ISP (Internet Service Provider)
This is the most important factor.
Think of it like our local networks — Glo, Airtel, MTN, or 9mobile.
Always pick residential consumer ISPs (e.g., AT&T, Comcast for USA; Telstra/TPG for Australia; Virgin Media, BT, Vodafone for UK) instead of datacenter providers (DigitalOcean, AWS, Choopa, etc.).
Websites easily flag datacenter IPs, but residential ones look like normal users on home Wi-Fi or mobile data. 2. Fraud Score / IP Reputation
Before binding the proxy, test it with tools like Scamalytics, IPQS, or Pixelscan. • ✅ Low Fraud Score (0–10) = Clean & safe. • ❌ High Fraud Score (30+) = Avoid. It will trigger CAPTCHAs, bot detection, or shadowbans.
Also check it’s not blacklisted on major spam databases. 3. IP Range (First 3 Octets)
Not all ranges from the same ISP perform the same. Some subnets get abused over time.
Australia examples:
❌ Avoid: 1., 101., 110.
✅ Good: 124., 121., 120. (Telstra) | 80. (TPG)
UK examples:
✅ Good: 86., 80. (Virgin Media) | 82., 78. (BT) Pick the right ISP and you’ll rarely get flagged. This was the main issue a lot of people faced with services like Outlier and Handshake. What proxy challenges are you currently facing? Drop them below

• 
  Kev (@victor50) reported 6 minutes ago

  @virginmedia if Virgin paid me £5 for every time the wifi went down, I’d be a wealthy man. I am anyway, but not quite enough to sue under the trades description act for diabolical service. Absolutely awful. The new provider can’t get in our area quick enough.

• 
  Kate and her girls (@kateandhergirls) reported 9 minutes ago

  @virginmedia Your chat colleague already looked into it and was incredibly rude and basically said tough you’re an existing customer on a contract and we don’t help our loyal customers, just new ones 🙄

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 9 minutes ago

  So fed with @virginmedia. The sky sports plus system has not been working for over a week and they have done nothing to fix it! Starts playing and then crashes, works on the crappy stream box but the quality is poor, works via the apps and website but not on the normal box!

• 
  Emily Atkins (@bahallathegreat) reported 10 minutes ago

  @virginmedia hi guys um I need a engineer to relay my cable also just to check my hub etc as my speeds up stairs are half what the used to be we’ve done all the normal stuff soo just need the number but all I find is customer services

• 
  Dr Sonali Misra (@MisraSonali) reported 12 minutes ago

  Holding this amount ransom? Will you provide me interest and further compensation on the amount of time I’ve wasted calling your company and explaining this issue? @virginmedia

• 
  Mr. Cold (@Javier_Cold_) reported 13 minutes ago

  @virginmedia JAJAJAJAJA that must be a joke. In the complaint, your colleagues said they will train the staff better HAHAHA Train better to make it less noticeable. It is a shame how @virginmedia went from a great supplier to a pathetic one.

• 
  Jags Arthurson (@JagsArthurson) reported 14 minutes ago

  @briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong

• 
  jasong guedeney (@jasongued) reported 14 minutes ago

  @virginmedia just found out an outstanding bill of £81. It is now effecting my credit score! This is after various phone calls and reassurance that this issue had been sorted! Terrible. This issue was sorted 5 months ago and I have to find out through experian. OFCOM!?

• 
  zach close YT (@ZachcloseYT) reported 22 minutes ago

  Seriously @virginmedia you canceled our contract with you before it even run out just because you have sued and you raised the price to over 200 pounds a month that we can't afford and the rubbish service doesn't even work and I don't want a reply from ai I want a person to reply