Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 03/18/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Bermondsey, Borehamwood, London, Ilford, Walthamstow, Streatham, City of Westminster, Islington, Hampstead, Camden Town, Hackney, Upminster, Balham and Lewisham.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomBermondsey Internet
United KingdomBorehamwood Internet
United KingdomLondon Wi-fi
United KingdomIlford Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • janeylees Jane Lees (@janeylees) reported from Enfield Lock, England

    @virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience

  • DrewSalisbury5 Drew Salisbury (@DrewSalisbury5) reported from Barnet, England

    [1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia Why is it taking so long for an engineer to genuinely fix the issue?

  • Lisamarie0410x Lisa (@Lisamarie0410x) reported from Enfield Lock, England

    @virginmedia whole service has gone down. Its bloody ridiculous

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia The internet is not working

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.

  • andypurbrick Russ Nightlife (@andypurbrick) reported from Walthamstow, England

    @virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling

  • guydorrell1 Guy Dorrell (@guydorrell1) reported from Wandsworth, England

    Congratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡

  • vmrampulla Vincenzo Rampulla (@vmrampulla) reported from Poplar, England

    @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia At this point i might as well get dial up. Virgin Media completely down in the Merton, London area. Been faulty since Mid June and still not fixed. Why?

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.

  • nicolas_laborie Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

  • andypurbrick Russ Nightlife (@andypurbrick) reported from Walthamstow, England

    @virginmedia Can't watch any movies at all as our broadband is down AGAIN

  • ieattothebeat Robert Harrison (@ieattothebeat) reported from Lambeth, England

    @virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @Papi85799379 @virginmedia Is awful isn’t it? Mine’s been on and off since early June. Many people have come out and ‘fixed’ it for it to be even worse. One guy said that he went out and fixed whatever the issue was, but he was in my house the whole time!

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia i’m on my KNEES man PLEASE FIX THE INTERNET

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TomHuelin1 Tom Huelin (@TomHuelin1) reported

    WiFi taking a battering this morning. @virginmedia pls help!

  • jm_donnelly James Donnelly (@jm_donnelly) reported

    @virginmedia Any chance your customer services could keep hold of a call?? i've been disconnected 4 times now!!! I'm getting bored of having the same conversation with different people.

  • Saoirse4823 Jennifer Wilson (@Saoirse4823) reported

    @virginmedia I have already tried those methods of contact. The telephone number requires me to wait more than an hour and I have submitted a complaint which was unanswered. I intend making a complaint via ofcom and by post.

  • john_richardson john richardson (@john_richardson) reported

    @virginmedia Yes multiple times via the "Feedback" button on Service Checker pages ... to be honest that route yields zero response hence I resorted to social media.

  • Tracyda29505952 Tracy davies (@Tracyda29505952) reported

    @virginmedia i can’t get through to anyone about my broadband. I’ve FB messaged but no response. The signal is ridiculous and I wish I had never changed. Can someone contact me

  • scottycass88 Scott Cassidy (@scottycass88) reported

    @virginmedia To ofcom yes. Hows a complaint going to help get my wifi sorted any quicker. Complaints take 28 days to resolve apprently.

  • Emicha91875395 Emicha (@Emicha91875395) reported

    @virginmedia again. Salman then responds on the 15th saying he will look onto this. Your automated response than shows on the 16th asking if I still need help. It then appears on the 17th, after I have advised I need help. Panchami responds on the 17th and asks me to.

  • Tmsmoran Waaves (@Tmsmoran) reported

    @virginmedia thanks for replying. i will email customer services and let them know - i think you may have sabotage within your ranks as the service has gone from being very good to awful - and 3 blokes ive spoken to on phone have been very odd

  • anthonyepstein Anthony Epstein (@anthonyepstein) reported

    @virginmedia Still having issues

  • MhairiMcLaugh Mhairi 🇪🇺💛 (@MhairiMcLaugh) reported

    Woke up in a terrible mood. Virgin media being ****... again! I need this baby out of me and lockdown* now meaning my family won’t get to meet him until he’s well over a month old! *id just like to add I think we should lockdown but I’m angry that it needs to happen again!