Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/04/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Camden Town, Croydon, City of Westminster, Barnet, Enfield Town, City of London, Islington, Southwark, Paddington, Tower Hamlets, Greater London, Poplar and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • willbassoumba William (@willbassoumba) reported from Camberwell, England

    Virgin media is down and I actually have to talk to my family… yuck.

  • millwalljdb Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

  • Lisboadolphin71 Lusitano71 (@Lisboadolphin71) reported from Camden Town, England

    @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

  • bethcanadian Beth (@bethcanadian) reported from Lambeth, England

    @virginmedia I came home to it working so whatever you did to fix it, thank you!

  • SandraS80775853 Mary (@SandraS80775853) reported from London, England

    @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

  • Ivan_Petrov Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported from Lambeth, England

    @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

  • madebycatem Cate McLaurin (@madebycatem) reported from Camden Town, England

    Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

  • millwalljdb Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @philclarke0170 Virgin media seems to be the problem

  • drawing_daily Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

  • DianaAlexS DianaS (@DianaAlexS) reported from London, England

    @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

  • muloongo Muloongo Muchelemba (@muloongo) reported from Kensington, England

    @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

  • emmalouchu Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

  • AdamHMatthews Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England

    @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

  • emmalouchu Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE

  • drawing_daily Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

  • michaelsamuels4 SA Punk (@michaelsamuels4) reported from Hackney, England

    @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanKinloch Alan Kinloch (@AlanKinloch) reported from Edinburgh, Scotland

    @virginmedia we went through a serviceability check with you at time of order. We were advised what product you could install so we ordered weeks ago and paid. You now tell us on the day of installation there is a serviceability issue! Are you incompetent or fraudulent!

  • IAMDANNUTTYNUTT Dan Nutt (@IAMDANNUTTYNUTT) reported

    @virginmedia Also like how you deflected away to the service rather than the issie

  • Stimpy077 Gisela Cheriton (@Stimpy077) reported

    @virginmedia It seems it is back up now, fingers crossed it doesn't go down again! Not great service for the amount we pay

  • FrozenProduce Adam Carlile 🇪🇺 (@FrozenProduce) reported

    @virginmedia It’s the 11th of May, however I’m not hopeful of that date, since I can see from a quick google of the fault, you’ve pushed back the resolution date six times over the last three months. The fault is F008611099

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia We are due to have a new cable fitted outside as we have had months of issues which I have contacted virgin about regularly leading to an engineers visit. The engineers suggested updating our boxes and getting some pods to assist with signal- just ring up. Which I did no good

  • psychohamster_ Ben (@psychohamster_) reported

    Silver lining - I have no choice but to read my book until Virgin Media fix the issue.

  • CarlEveCrime Carl Eve (@CarlEveCrime) reported

    @Paul_Gilham @virginmedia Phone signal is already appalling in street where I live (we’re in a dip behind a quarry bund 30m high!)

  • swimtwobirds Aindreas Ó Gallchoir (@swimtwobirds) reported

    @j_bertolotti @virginmedia iPhone tethering is the nuclear bunker fallback though. 4G will get you 25mbps down and up.

  • PabloAlAl Paul Allen-Alvarez (@PabloAlAl) reported

    @virginmedia I have had 2 different faults showing on my screen & last night the service page showed an area fault I'm at work right now.

  • thereallouisdi Louis Dickinson (@thereallouisdi) reported

    @daneustice @virginmedia Mine was down this morning as well, I have only been on @virginmedia for 4 days. Not ideal when I am WFH