Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, Islington, Waltham Forest, City of London, City of Westminster, Poplar, Newham, and Barking.

City	Problem Type	Report Time
Southwark	Internet	21 minutes ago
Hackney	Internet	1 hour ago
Islington	Internet	4 hours ago
Hackney	Wi-fi	6 hours ago
Hackney	TV	14 hours ago
Hackney	Wi-fi	15 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 11 seconds ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Helen Pinkers (@Barchetta66) reported 11 seconds ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Josh (@Jatkins__) reported 16 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  Derrick Brown (@DerrickSWB) reported 17 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Annie Caird 🌻 (@AnnieCaird) reported 17 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Zahida (@zkhussain) reported 19 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Kay Bak (@kaybaka) reported 20 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Millwall halfwayline (@millwalljdb) reported 29 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  #AshTag (@Ashley_Rhysss) reported 31 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Michael James Weaver (@Weaverfooty14) reported 33 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  SA Punk (@michaelsamuels4) reported 34 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Millwall halfwayline (@millwalljdb) reported 40 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Mitzy (@mihaialaci) reported 43 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 44 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Derrick Brown (@DerrickSWB) reported 45 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 46 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Lisa Pursey 💙 (@LisaPursey) reported 47 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

• 
  Vics. 💙 (@afcvicki) reported 53 minutes ago from Hackney, England

  @virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4

• 
  Steven Kraan (@drawing_daily) reported 58 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  SallyH (@sallyhhk) reported 59 minutes ago from Islington, England

  @virginmedia But the service page is saying there isn’t an issue - so how does that help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sammi Todd (@hollypolls) reported 12 minutes ago

  @virginmedia how many times do we have to suffer loss of internet before you actually do something proactive & sort it? Fed up of paying for such a poor service, promised reimbursements which never happen & being fobbed off by your team every time to power off and reset the hub

• 
  Robbie 🌷 (@robbieg15_) reported 17 minutes ago

  Down again for the 3rd time in the past week. I curse you, Virgin Media.

• 
  Bristol Colin (@Saveri0Magiust0) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10  offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  BriBiotech (@bribiotech) reported 21 minutes ago

  @Simon_Whale @virginmedia @richardbranson I was as pissed off as you but rather than take pain of dealing with them open the box damaged the innards reassembled and sent it to them. Would you believe it took me 36 hours of chasing them on WhatsApp to cancel the contract.

• 
  brooklynn dakota phillips (@LeisaPh20037124) reported 21 minutes ago

  @virginmedia yet again broadband down again this is getting ridiculous i pay enough each month and now its getting a joke how many times a week broadband down

• 
  James Mockford (@james_mockford_) reported 23 minutes ago

  @Simon_Whale @virginmedia Had a similar issue with EE/BT. Sent the faulty router back but they argued I never sent it back… continued to charge me for over 6 months. After complaining they opened an investigation, admitted they lost it and they did eventually send me a cheque for £400 😎

• 
  Mike Bergquist (@mikebergquist) reported 24 minutes ago

  @virginmedia Two days running during World Cup semi finals I have lost my tv service! What is going on? I just missed the last 30 mins of the England game😡 I am sure you will make sure you pay no compensation either. This is the last straw, I am seriously looking at moving !

• 
  @Oveja77777 (@oveja77777) reported 25 minutes ago

  @Simon_Whale @virginmedia Would it be worth trying to ring them? I find their customer service people are usually helpful. Use the 0335 454 1111 number, as I used another one in the past and it had really high charges. I ring them every year to stop them putting my direct debit up.

• 
  Sammy (@Tea_lover99) reported 25 minutes ago

  @Simon_Whale @virginmedia They once set me a virgin box that we had never asked for. Then a year later they tried to charge me for it when I closed the account. Never paid (gave it to a friend).

• 
  Tellmewhatyouknow (@Tellmewhat49871) reported 28 minutes ago

  @virginmedia All our virgin and internet down during England v Argentina. We are not paying this whole month.