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Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southwark, Dagenham, London, Croydon, Orpington, Poplar, Ilford, City of London, Hackney, Camden Town, Barking, City of Westminster, Newham, and Enfield Town.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
Southwark Internet 3 hours ago
Dagenham Wi-fi 4 hours ago
London Internet 5 hours ago
London Internet 6 hours ago
Croydon Total Blackout 7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • JamesMarsh1974
    James Marsh (@JamesMarsh1974) reported from Crayford, England

    @adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.

  • strangemuseum
    Ben Loten (@strangemuseum) reported from Plumstead, England

    Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.

  • robtrs
    Rob K (@robtrs) reported from Hackney, England

    @virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown

  • ConfidingGoblin
    Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    @virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.

  • JamesMarsh1974
    James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.

  • MilesMalaya
    Milesfiles (@MilesMalaya) reported from Hammersmith, England

    @virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.

  • caprettino
    🦥 (@caprettino) reported from Bromley, England

    ughhh @virginmedia pls sort out your internet connection problems!!

  • SADLondon
    Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!

  • itsjonnybaldwin
    Jonny Baldwin. (@itsjonnybaldwin) reported from London, England

    @virginmedia sort your shit out, this is beyond poor

  • simoneats
    Simon Kimber (@simoneats) reported from Hackney, England

    It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔

  • seldnfoodie
    Erik (@seldnfoodie) reported from Camberwell, England

    We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand

  • LimehouseDan
    Dan Hall 🏳️‍🌈 (@LimehouseDan) reported from Lambeth, England

    @virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.

  • ConfidingGoblin
    Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England

    @virginmedia internet cut out 20 mins early tonight. Don't know if that's progress or not. Think I might progress to sky or BT. Absolute disgrace of an internet provider you are.

  • Deanporter_84
    Dean Porter (@Deanporter_84) reported from Bromley, England

    @virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services

  • paulsullivan_
    Paul (@paulsullivan_) reported from Eltham, England

    @virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝

  • Julia___Valerie
    Julia Valerie (@Julia___Valerie) reported from Kensington, England

    @dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭

  • AndyM_N3
    Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.

  • nooriiiy
    Noor (@nooriiiy) reported from Paddington, England

    Can @virginmedia WiFi please fix up!! Gave me a right scare

  • tracey_brocking
    Tracey Brocking (@tracey_brocking) reported from Wandsworth, England

    @virginmedia #virginmediadown down in London SW17

  • OreMeta
    Ore Meta (@OreMeta) reported from Wandsworth, England

    THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • zeppy_xx
    Zeppyxx (@zeppy_xx) reported

    Virgin media customer service is absolutely useless! 😡

  • Richardson11Tim
    Tim Richardson (@Richardson11Tim) reported

    @virginmedia Anyone else experiencing outage in the BN1, Brighton area at the moment?

  • richardjameson6
    Richard Jameson (@richardjameson6) reported

    @virginmedia We have had an ongoing complaint which hasn't been handled properly, we spoke to a customer service agent and she did not deal with our situation very well at all.

  • MEH02260408
    MEH (@MEH02260408) reported

    @virginmedia broadband is down in E3 area. When is this coming back up????

  • ibn_uddin
    Kamran 💤 (@ibn_uddin) reported

    @virginmedia having issues with my broadband and phone-line can I get eta when the issue will be resolved

  • Stutt07
    Sean Stutt (@Stutt07) reported

    Anyone thinking of leaving @skytv or other provider to go with @virginmedia @VirginMedia_TV DO NOT DO IT. Had shocking customer service spent hours on the phone. Waited for engineer that was never coming if despite being told he was on way. Will be cancelling tomorrow

  • 1lifeliveitnow
    Dino (@1lifeliveitnow) reported

    @virginmedia @Rebecca40781849 I want to complain too, I have just left sky and joined virgin that included the 02 deal and I have had no service ever since and 02 do not help. Is there anyway virgin can talk to them as I am not happy living with no mobile.

  • dtotheb_
    dtotheb (@dtotheb_) reported

    @virginmedia Any problems in the SE6 area? It's been on and off since this afternoon. Considering the price you charge per month and always saying you are improving and upgrading this shouldn't be happening?!

  • Chanqueenuniqu1
    Chanqueenuniquexx (@Chanqueenuniqu1) reported

    @virginmedia when virgin media rip you off and keep avoiding paying you the money they owe you, never manager around to talk to, and they should of paid me 3 weeks bk and they dont like when you dont pay bill they quick to charge but when they owe you money they prolong it

  • AHennessy72
    A.Hennessy (@AHennessy72) reported

    @virginmedia 789 doesn't work either. Help!