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Virgin Media

Virgin Media outages and service status in Poplar, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Poplar, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 19, 12:31 PM GMT+1.
  • 68% Internet (68%)
  • 18% Wi-fi (18%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Newham, Southwark, Waltham Forest, Hackney, Poplar, Islington, and City of London.

CityProblem TypeReport Time
City of Westminster Internet 2 hours ago
Newham Wi-fi 20 hours ago
Newham Internet 1 day ago
Southwark TV 2 days ago
Southwark Internet 2 days ago
Waltham Forest Internet 2 days ago

Nearby cities with recent reports

Hackney

16 recent signals

2 days ago
Southwark

8 recent signals

2 days ago
Newham

5 recent signals

20 hours ago
Waltham Forest

2 recent signals

2 days ago
Islington

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

  • LGuard123
    S Dyett Gicquel (@LGuard123) reported from Islington, England

    @virginmedia Brilliant & I appreciate your help

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

  • rtkosha
    radz (@rtkosha) reported from Stratford, England

    virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

  • BeckyKellyNews
    Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England

    @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • chloehester
    Chloe (@chloehester) reported from Islington, England

    @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • blue_murdock
    Ritch Zablan (@blue_murdock) reported from Camberwell, England

    @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • LisaPursey
    Lisa Pursey 💙 (@LisaPursey) reported from Hackney, England

    @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

  • RickDelBello
    Riccardo Del Bello (@RickDelBello) reported from Hackney, England

    @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NJB2874
    nicolajane (@NJB2874) reported

    @kathleenp442 @virginmedia I got this message to pressed dismiss then it loaded up fine. Watched the 3pm games no problem.

  • JLTFC
    Skinny John (@JLTFC) reported

    Red button still not working,how about a discount on TNT sports to make up for it. @virginmedia

  • ncfcandywright
    Andy Wright (@ncfcandywright) reported

    @MickeyDN7 @virginmedia @SkySports Sky customer having the same issue, so I'd say the problem is on Sky's side not Virgins

  • DarylCatpiss
    Mr Daryl T Catpiss (@DarylCatpiss) reported

    @virginmedia @TheAFC0522 Yeah what if I want to watch them on my big TV that I bought to watch my virgin media service on?

  • Mossy_the_Jack
    Moss (@Mossy_the_Jack) reported

    @craigy1977 @bmstewart2004 @virginmedia When your contract is due for renewal tell them you're done & you're not paying £100 any more I did & got my bill down to £64 18 months later I did it again, got a speed increase from 300mb to 1.2 gig, Netflix & price down to £53 Might not be £12 but it's a saving

  • DavidBa97629651
    David Bartholo (@DavidBa97629651) reported

    @virginmedia There’s no point in me DM because you won’t change it just for me however I hope you take notice of the number of customers raising this as an issue, I would ask you to consider elderly folks like myself with joint and mobility issues who don’t wish to keep pressing the remote

  • PeteNCFC1862
    Pete (@PeteNCFC1862) reported

    @Derek959Derek @RayJones34 All the big 3 providers do it via the Good Things Foundation, apart from EE and BT who have there own arrangements for helping with data poverty. These help people on benefits so official status and a NI number is needed . Virgin Media O2 Vodaphone 3 do it via Databank .

  • craigy1977
    craig (@craigy1977) reported

    @virginmedia hi , this new 360 software and remote are absolutely **** !!! Should never of got pushed into it by your company!!! The remote is rubbish and cheaply made for a £100 a month package im paying for!!!! Crap so get it fixed

  • AngeStevenson
    andrea stevenson (@AngeStevenson) reported

    @virginmedia That’s the exact same thing you’ve been saying to everyone for a while now. When will it roughly be fixed? Never had a problem until you switched me over to the 360 on renewal. Is there a way to see dates on the tv guide on individual programmes so we know when they were released

  • GHG830
    Grace Grau (@GHG830) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_view09 offers:  • 300,000+ live channels  • 65,000+ VODs  • PPV events  • Netflix  • 78,000+ movies