Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/28/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Paddington, London, Hackney, Southwark, City of Westminster, Ilford, Camden Town, Orpington, Poplar, Harringay, Croydon, Islington, City of London, Fulham and Romford.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomHackney Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • chrispylang Chris (@chrispylang) reported from Hackney, England

    @virginmedia my internet has been on and off for the past 4 days please sort this out. Have check the service checker which says its all fine #help #nointernet

  • amrat_patel_100 Amrat Patel (@amrat_patel_100) reported from Barnet, England

    @ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.

  • Spencer0814 HARRY T (@Spencer0814) reported from Lambeth, England

    @virginmedia @VirginMediaCorp @richardbranson wow! We are barely into the month of August and my broadband service is down yet again!!! The tech team are saying it will take 4.5hrs b4 connection

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown

  • divaAlison1 Alison Simmons (@divaAlison1) reported from Lambeth, England

    What is it with customer service these days, first @virginmedia now @Lookaftermybill supposedly calling me back to discuss the issue at 12.15pm - as of yet nothing #3pm #useless #noservice

  • Poupina__ 🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩 (@Poupina__) reported from Islington, England

    Virgin media is down again ??? My WiFi is not working man 😒😒😒

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @richie_errol @virginmedia I have had the same for years and have now gone to sky. I also called sky to cancel and start again so could get 100 cash back via quidco and they have me 100 credit on my first bill. More customer service in 3 mins from sky than 15 years from @virginmedia

  • adammorris101 Adam Morris (@adammorris101) reported from Camden Town, England

    @virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?

  • jojo10rocks Joanna (@jojo10rocks) reported from Enfield Lock, England

    @virginmedia absolutely shocking service for my parents again from virgin

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @virginmedia @Ofcom literally don’t waste my time you rude wasteful sucks.. just spent 45 minutes on the phone to get out through to customer complaints - and get Kirin in India poor luv who has no way to trader me to complaints - just a suck of time . You will fail

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @VirginMediaCorp Shame your awful service has caused me to leave and I am sure @richie_errol wikl be following suit soon!! @virginmedia #servicefailure

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @Ofcom @virginmedia as a matter of policy you drop complaints calls . Shocking excuse for a services company. You should fail.. you fail your customer a daily

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals

  • djsdotsv DJ S DOT (@djsdotsv) reported from Islington, England

    @virginmedia internet down again 2nd night in a row #fixup

  • Arthur82 Arthur Nicholson-Gumuła 🌱 (@Arthur82) reported from Lambeth, England

    So is it me, or is @virginmedia uptime just getting worse and worse these past few months? Surely it hasn't always been this terrible in London?!

  • sam_l43 (sam)urai (@sam_l43) reported from Hackney, England

    @virginmedia hi can you help please? our wifi cuts out basically every night; after around 9PM and there are no advisors to call and the online help is useless

  • scottdb79 Scott (@scottdb79) reported from London, England

    @virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.

  • _240797 • lolly (@_240797) reported from Bromley, England

    virgin media is absolute ****. thankfully my contract ends in a few days kmt.

  • ot_clare ClareOTstudent (@ot_clare) reported from Croydon, England

    @virginmedia having major issues with our internet going off at very regular intervals in Thornton Heath. Please could this be looked at?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 39flyer Graham #misstoby 🐝 (@39flyer) reported

    @virginmedia I can confirm we still have the sound picture sync problem this morning

  • bethell_t Tracy Bethell (@bethell_t) reported

    @LeeWestwood11 @virginmedia We should all get a months free service after this

  • Whishhht MeldrewsMrs (@Whishhht) reported

    @virginmedia Is there another problem today? TV & wifi keep going off again.

  • buredagodhand Bledar Godhand (@buredagodhand) reported

    @virginmedia It's not even that, the initial installation was delayed from 25th of october to 8th of November , customer service lied to me saying someone would come fix the sloppy job and the exposed wires. I had to call Kelly's to do your job and now 2 and a half days of no internet. 🥲🥲🥲

  • Dee6Denise denise (@Dee6Denise) reported

    @virginmedia Iv had you for 2 years and never a problem till yesterday so its no big deal 👍

  • WhittenNina Nina Whitten (@WhittenNina) reported

    @virginmedia I've checked postcode and it says known issue in the area with an estimated fix time of 1600 today..

  • davidhartley2 team719 (@davidhartley2) reported

    @virginmedia @TomMumby That's not nice saying Ha when he has a fault some customer service you are not

  • bleedingrose_88 Kim Hamilton (@bleedingrose_88) reported

    @virginmedia @TimTastic38 Absolute joke of a service, I've had your service since January had repeated drop outs of internet we have occurred extra data charges in our mobile accounts due us have to turn WiFi off mobiles at home because of the crappy service you provide. Your Customer service is rubbish.

  • nickywolko Nicky Rowe (@nickywolko) reported

    @virginmedia Still not working just trying

  • paulher02356856 paul herbert 🇮🇪 (@paulher02356856) reported

    @virginmedia Have done numerous times it plays for about 30 seconds , then stops this is a film I’ve paid for as well, after Thursdays lack of service this is getting really annoying