Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 01/10/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Harringay, Ilford, Croydon, City of London, Romford, Hackney, Kensington, Tower Hamlets, Dagenham, City of Westminster, Paddington, Sutton and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHarringay Internet
United KingdomIlford E-mail
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • spyinthesky Spyinthesky (@spyinthesky) reported from Enfield Lock, England

    @virginmedia I'm already tempted to quit your over priced service that just might be the decider. But I guess once you start *************** out of your customers eh

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    Have u hot a problem with your phone lines @virginmedia Twice I have been in a q for 15 mins to be cut off.

  • peter_boxer Peter Boxer (@peter_boxer) reported from Croydon, England

    @virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.

  • damawa42 Daniel W (@damawa42) reported from Kensington, England

    @virginmedia Occupant. Yet you know full well the occupant is already a customer. I know, I know, you're going to tell me it's a different department or a third party, but that's pathetic. Please inform them of current customers so they don't get spammed. Morons.

  • someonesnan Karen Cummings (@someonesnan) reported from Sutton at Hone, England

    @virginmedia your customer service is the worse

  • someonesnan Karen Cummings (@someonesnan) reported from Sutton at Hone, England

    @virginmedia I’ve just been hanging in for 20 mins to let you know I’m leaving so how long will a complaint take !!!!!!! Still hanging on 😤

  • angiepang Angela Peters (@angiepang) reported from Tottenham, England

    @jodymedland @bt_uk Don’t go to @virginmedia. They’re just as bad!

  • LorisZubanovic Loris Zubanović (@LorisZubanovic) reported from Ilford, England

    @virginmedia No, still no service. I called and they told me it would be back at around 12h, but then got an SMS telling that it would be around 14h. They move that target every few hours.

  • ogerreyn owain gerreyn (@ogerreyn) reported from London, England

    @virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!

  • trustintalk paul taylor (@trustintalk) reported from Paddington, England

    Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @MickHarkin8 @virginmedia Not talking about a new customer.

  • SGuggiariPeel Sam Peel (@SGuggiariPeel) reported from Poplar, England

    @virginmedia Wireless. But the problem is the device (seemingly some kind of limitor) installed by your engineer. That is the specific point I want addressed and I'm fed up of being pointed to generic and useless guidance

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia 2/2 you be able to supply a service at a later date.

  • someonesnan Karen Cummings (@someonesnan) reported from Sutton at Hone, England

    @virginmedia Still hanging on 25 minutes you really care about your customer

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2

  • someonesnan Karen Cummings (@someonesnan) reported from Sutton at Hone, England

    @virginmedia Also your response to social media is crap

  • carmurp Caroline Murphy (@carmurp) reported from Walthamstow, England

    @virginmedia No it has not been fixed. The WiFi returned temporarily and it has gone again....leaving my children with no access to essential online learning resources. They have not been able to do their homework all weekend. This is extremely poor service. You need to fix ASAP.

  • yomzworld Rich Homie Yom (@yomzworld) reported from East Ham, England

    @virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all

  • PaulG_Lon Paul (@PaulG_Lon) reported from Wandsworth, England

    @TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks

  • SGuggiariPeel Sam Peel (@SGuggiariPeel) reported from London, England

    @virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • DannyPugh11 Danny Pugh (@DannyPugh11) reported

    @virginmedia The app says signal is great in every room, wired connection is working fine

  • HH671088 nicole (@HH671088) reported

    @virginmedia hey, just wanting to check my mobile coverage. It seems to always cut out mid call ? Been happening for some time now ??

  • PeliCaz1000 Dr CJ Remaining in a mask 💙 🔶 🇬🇧🇪🇺 3.5% (@PeliCaz1000) reported

    @virginmedia @Dinahmite1 Hi, I've been trying to help my friend Diane with her wifi. There are no known issues locally and this problem has been constant for her, not intermittent. Another friend has similar problems, about a mile from Diane. Paying for 350mbps, getting ~20mbps. Not good enough!

  • jamesgodney pablo (@jamesgodney) reported

    @virginmedia scrapping your broadband cos it’s garbage mate

  • RWileECoyote Rob Wylie (@RWileECoyote) reported

    @virginmedia You worked out what the problem is?

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Do you have an issue in the Liverpool area. Service status saying no issues. But no internet@rebooted hub 3 times still no joy. Tried calling 151 and 150 and get an engaged tone @virginmedia

  • Lord_Sweeetener Lord Sweetener (@Lord_Sweeetener) reported

    @virginmedia no signal on my mobiles and can't access my online account or the app, what's going on?

  • JimGrahamIT Jim Graham (@JimGrahamIT) reported

    @vmbusiness disappointed that despite ordering business internet for one of our offices in West London on 30/10/20, we have had no service from you and have been charged £232.80 to date.

  • cicipidi CCPD (@cicipidi) reported

    @virginmedia "Unfortunately, this team cannot help diagnose or fix faults on any of your services. This includes issues with WiFi..."