Virgin Media outages and service status in Poplar, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 8 outage signals in the last 24 hours around Poplar, including 8 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 20, 1:58 PM GMT+1.
- Internet (52%)
- TV (22%)
- Wi-fi (15%)
- Total Blackout (8%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Poplar come from postal codes E14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poplar, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Waltham Forest, City of London, City of Westminster, Poplar, Islington, Southwark, Newham, Barking, Tower Hamlets, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
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15 minutes ago | |
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Wi-fi | 35 minutes ago |
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Wi-fi | 1 hour ago |
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Wi-fi | 2 hours ago |
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Internet | 3 hours ago |
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Internet | 7 hours ago |
Nearby cities with recent reports
26 recent signals
17 recent signals
11 recent signals
8 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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J Calvert & A Bates (@JulieAdamFilms) reported from Camberwell, England@virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.
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Lisa Pursey 💙 (@LisaPursey) reported from Hackney, England@virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above
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Lloyd Child (@islingtonlloyd) reported from City of London, England@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
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CJ (@ZJM_331) reported from Islington, England@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Thomas Matthews (@thomasdmatthews) reported from Islington, England@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
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Germán López-Campos (@Sherm4nLC) reported from Camberwell, England@virginmedia It seems there are some issues in SE22, could you confirm?
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radz (@rtkosha) reported from Stratford, Englandvirgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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AJ (@appariciojunior) reported from East Ham, EnglandChecked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
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Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Matrim Red Hand (@tripodmatt) reported from Islington, England@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Riccardo Del Bello (@RickDelBello) reported from Hackney, England@virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown
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Richard Gendal Brown (@gendal) reported from City of London, England@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
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dmxcrew (@dmxcrew) reported from Islington, England@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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simon (@simon201831) reported@LutzSchueler Good afternoon Mr Lutz SchulerI am virgin media customer for long time I seen the updates to upgrade to 360 box at present I not ready to do so because got so much recording on the V6 box , is it possible you can do something similar to iCloud or hard drive where you can
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Vicky Leigh (@vickiferris) reported@virginmedia you told me there was an issue with my 360 tv box and said would send me a replacement. You sent me a stream box that doesn't record tv and not what I pay for or want.... and no one answers the phone
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FootballCricketMad (@fcmad1960) reported@virginmedia Hi there, my problems are still unresolved and even your "Resolutions" team is blanking me. I need confirmation that we're at the end of the road so I can go to the regulator. How can I get this pls?
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Lou D🌹 🇬🇧 🇺🇦 (@louderry) reported@virginmedia no Internet for 2 days saying won't be fixed until Friday, I thought southern water was the worst, you've proved me wrong.
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Mike (@Mikefromtheuk) reported@Benleo @virginmedia They are truly terrible. If you simply want an internet connection and you don't have any problems, you might be okay, but as soon as anything goes wrong you hit their awful customer service. I had intermittent problems and it took months to get resolved, I then went to Sky asap.
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Ian Lythgoe (@IanLythgoe4) reported@_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue
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Richard Astley (@LongshanksE10) reported@virginmedia Hey I was told earlier by customer services on IM that an engineer will come to fix or replace my WiFi hub on Friday, but I haven’t received any email or text confirmation. Will one be forthcoming?
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Στενδεκ (@stendec6) reported@virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.
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v (@PaulWes15396579) reported@virginmedia i don’t have account , your so bad i paid up early, my post is redirected , you haven’t sent a box . just post the ******* address
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We need Restore Britain (@katesonly) reported@Benleo @virginmedia Avoid like the plague, if you move house before your contract is up & they don’t supply their service in your new area, they expect you to keep paying for receiving nothing, often 18 - 24 month contracts & they don’t make this clear. Sketchy service with sketchy coverage