Virgin Media outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Southwark, City of London, Hackney, Waltham Forest, City of Westminster, Newham, Islington, and Barking.

City	Problem Type	Report Time
Poplar	Internet	7 hours ago
Southwark	Internet	11 hours ago
City of London	E-mail	18 hours ago
Southwark	Internet	20 hours ago
Hackney	Wi-fi	24 hours ago
Waltham Forest	Internet	24 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Annie Caird 🌻 (@AnnieCaird) reported 13 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 19 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Helen Pinkers (@Barchetta66) reported 23 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Lloyd Child (@islingtonlloyd) reported 33 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Declan Higgins ☘ (@declan1968) reported 39 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Helen Reihill (@BBLn15) reported 41 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Drewery **** (@drewerydyke) reported 43 minutes ago from Hackney, England

  @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

• 
  Andee Byford (@BobCratchitt) reported 44 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Andrew Battle (@andy_s_battle) reported 49 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  S Dyett Gicquel (@LGuard123) reported 49 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

• 
  Jane Common (@JaneCommon) reported 49 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  dmxcrew (@dmxcrew) reported 53 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  Kay Bak (@kaybaka) reported 54 minutes ago from Camberwell, England

  @virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!

• 
  Kay Bak (@kaybaka) reported 55 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Kay Bak (@kaybaka) reported 55 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Josh (@Jatkins__) reported 56 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  Francisco Soler (Jr) (@jrseloto) reported 57 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Medan (@sumnjam) reported 58 minutes ago from Hackney, England

  @virginmedia It doesn't work , now I have lost home phone service

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 58 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Chloe (@chloehester) reported 60 minutes ago from Islington, England

  @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Davies (@snaggygecko) reported 4 minutes ago

  @virginmedia can not believe that a agent wanted to factory reset the router when a customer calls up with an issue he I have a errors on bbc and slow speeds , even though I work for virgin media . Absolute nightmare need to get a engineer out to resolve the issue

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 4 minutes ago

  @sephiroth17181 @virginmedia That’s the problem I have. WAN port on the Asus router I have is only 1GbE but the LAN ports are 2.5GbE (& can’t switch WAN port to one of the LAN ports for some reason).

• 
  🇮🇪MartinMurphy72 (@MartinMurphy72) reported 6 minutes ago

  @daphmc_ @Rugby_Scoop @virginmedia Not at all 2023 is in the past We have never won a QF so the last QF won’t leave any lasting impression…

• 
  Denise Swif5 (@DeniseSwif5) reported 10 minutes ago

  Virgin media Day 17 no service, gor a text today saying the external works will be in contact within the 14 days #absolute joke

• 
  Brett (he/him/his) (@Bretti97) reported 11 minutes ago

  @mojopin1983 @virginmedia Be careful Tony. Virgin media just got a massive fine because for making it unreasonably difficult for customers to cancel their contracts

• 
  Honest John (@HonestJ89478453) reported 15 minutes ago

  @EoinLenihan Virgin Media promoted by FFG without public consultation to status of a Public Broadcasting Co Should not be allowed on X to use an a/c when reporting on a news incident eg. Skerries brawl which denies the public to make comment When they allow only selected accounts reply

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 17 minutes ago

  @virginmedia thank you for offering help via a DM, but you have sent me quite a lot of the exact same messages now - only one was needed. I have already told you that one of your engineers is coming out tomorrow to check everything is okay and get everything working properly. At this point I will only need to contact you if the engineers visit isn’t successful.

• 
  only2genders (@0nlytwogenders) reported 17 minutes ago

  @Ofcom can you please investigate @virginmedia I inquired about their service and then declined, since they’ve called me twelve times in two days, I have now had to block their number @richardbranson

• 
  Wisp1a☄️ (@Canna420Uk) reported 18 minutes ago

  Ad it with @virginmedia £260 a month predators Been with the for 20 years (NTL years) and they thank you by robbing you.. Cancel your virgin because better exists.

• 
  A S Murray 🦔 (@AsTrubludru) reported 21 minutes ago

  @ZDangermouse @virginmedia If you have a decent data plan, you can use your phone as a hot spot for your smart tv. I’ve done it for an Xbox a few times when my internet went out. Games are a little slow, but Netflix and other streaming services were good when I did it.