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Virgin Media outages and service status in Poplar, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Poplar, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Apr 8, 3:37 PM GMT+1.
  • 85% Internet (85%)
  • 15% Wi-fi (15%)

The latest reports from users having issues in Poplar come from postal codes E14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Poplar, England

The most recent Virgin Media outage reports came from the following cities: Dagenham, London, City of Westminster, Ilford, Poplar, Hackney, Croydon, City of London, Barnet, Hammersmith, Southwark, Newham, Wandsworth, Orpington, and Camden Town.

CityProblem TypeReport Time
Dagenham E-mail 52 minutes ago
London Internet 2 hours ago
London Internet 2 hours ago
London Internet 2 hours ago
London Internet 4 hours ago
City of Westminster Internet 4 hours ago

Community Discussion

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Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • mariobucolo
    Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract

  • CultMediaLtd
    CultMediaCollective (@CultMediaLtd) reported from Eltham, England

    @virginmedia have you got an email address for an actual human being we can contact about your terrible service?

  • camillaudia
    Camilla Audia (@camillaudia) reported from Merton, England

    @virginmedia can you help us out? Service has been BAD for the past month. 3 time calling call centres and NOBODY picks up. Engineer appointment booked but cancelled as ‘issue solved’. It keeps disconnecting devices throughout the day. We work from home. Help or go to BT?

  • Celticheart72
    Sam Ravenwolf Berry (@Celticheart72) reported from Poplar, England

    @virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?

  • craiginmotion
    craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.

  • Ianharwooduk
    Ian Harwood (@Ianharwooduk) reported from Bromley, England

    @virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible

  • AndrewSanigar
    Andrew Sanigar (@AndrewSanigar) reported from Hackney, England

    Which idiot at @virginmedia thought it was a good idea to take most of North London’s broadband down and to schedule upgrade and maintenance work to start at 9.30 a.m. on a weekday morning when thousands of people are WFH? That’s ridiculous.

  • harispurs82
    Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting

  • NaveedA59768055
    Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?

  • Inactive95
    Neil (@Inactive95) reported from Romford, England

    @virginmedia Your internet is still coming and going away. I need a tech out here to fix the problem as WiFi is connecting but no access to internet.

  • StaceyRebekka
    Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • chrisoregan
    chrisoregan (@chrisoregan) reported from Bromley, England

    @ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday

  • Joshbratt87
    Joshua B (@Joshbratt87) reported from Camden Town, England

    @richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!

  • Nwokojojo
    Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia Better but I had to cancel a pretty important call as Hotspot doesn’t cut it so thanks for that. No idea what I’m paying for

  • james1980uk
    James Guiness (@james1980uk) reported from Tottenham, England

    @virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal

  • Nwokojojo
    Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia WHY IS YOUR INTERNET DOWN AGAIN!?!?

  • ChaosInCalm
    ジェイ (Jay D) (@ChaosInCalm) reported from Merton, England

    @virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!

  • wpcastile
    William (@wpcastile) reported from Paddington, England

    @jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!

  • NaveedA59768055
    Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?

  • _leftielucy
    Lucy Williams (@_leftielucy) reported from Camden Town, England

    @DumbassMiliband @virginmedia Literally soo bad this week 😭😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • eloib2001
    Eloi Berquin (@eloib2001) reported

    So...after nearly 10 hours, looks like there should be a positive issue with @virginmedia ... but seen that before so...we’ll see...more from Tuesday I suppose...

  • JohnnyDude1983
    🦔🦊Johnny1983 🦝🐱 #VirginmediaCustomer (@JohnnyDude1983) reported

    @virginmedia No I don't unfortunately. The guy raised my complaint to his manager. He also raised a Cms ticket to get my multiple recordings issue resolved. He said he didn't have a reference number for the Cms ticket 🤔. He said Cms is a Manchester based IT team 🤔.

  • Loopylo32683637
    Loopylou (@Loopylo32683637) reported

    @virginmedia I've been holding on the phone for 30 minutes all because a cable from my tivo box is not working... What is that all about!!

  • Humphreybob
    Bob Humphrey (@Humphreybob) reported

    @virginmedia I will try again tomorrow. For the record this is unacceptable customer support. Not directed at you personally but Virgin Media....

  • Conuggy
    Christine C (@Conuggy) reported from Manchester, England

    @virginmedia trouble with internet every other day now for weeks.. unable to work from home boss not happy PLEASE HELP

  • jvdw90
    jvdw (@jvdw90) reported

    @virginmedia hi, KT4 problems? No internet for 1hr so far

  • MattedWithSatsy
    Bacon Satsy (@MattedWithSatsy) reported

    supposed to be fixed by 9am this morning my ***. @virginmedia your internet goes through long stints of fine internet, and then this. A known area issue, that you keep telling us you sorted, you don’t use your own update service, set goals you can’t keep...

  • FierySpitfire7
    Fiery Little Spitfire (@FierySpitfire7) reported

    When you have " Super fast #virginmedia broadband" and you can't even watch netflix for buffering. Bloody crazy!!! I think its time to find a new #internetprovider And no the server isn't slow... because this happens all the bloody time. So fed up with it now! #ridiculous

  • CefaiGary
    Gary Cefai (@CefaiGary) reported

    @virginmedia I appreciate you getting back to me, but honestly your customer service is a joke, I’ve now decided to cut my losses and go with Bt. I will also be moving my phone contract to another Provider not that it will make much difference to you.

  • Kooshycooooooo
    RedCardKoosh (@Kooshycooooooo) reported

    @Darrenkennedy17 @virginmedia There the worst ever mate I switched from Sky I am going back there awful it’s 2021 and they have done nothing and had no service for nearly a month ....wouldn’t touch them with a ten foot barge pole mate all they do is lie to get you off the line and you know there doing it