Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 12/14/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, City of Westminster, City of London, Coldblow, Hackney, Southwark, Paddington, Islington, Carshalton, Sutton, Hammersmith, Dagenham, Bromley and Poplar.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomCroydon Internet
United KingdomCroydon E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.

  • AStrangerJ A.j. Stranger #UTAG (@AStrangerJ) reported from Bromley, England

    @virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...

  • k8_thornton Kate Thornton (@k8_thornton) reported from Camberwell, England

    @KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!

  • AljazSkorjanec Aljaz Skorjanec (@AljazSkorjanec) reported from Enfield Lock, England

    @virginmedia I had a problem with DIrectD. You switch off the service in 5 min. When your routers don’t work. Wait for a guy for a week. Btw.. time and day that only suits you!!! I have to take days off.. Internet speed is up and down like, something like we do in Waltz. I#

  • mp14mp Mark Pickering (@mp14mp) reported from Islington, England

    @virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help

  • contact400 nobbly bobbly (@contact400) reported from Romford, England

    @virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Barnet, England

    @virginmedia your poor broadband performance is annoying me. Not only did it cut out yesterday when I was in a zoom meeting, now I can’t even get my streaming devices to stream. Just awful

  • REDROBB1967 ROB FARACE (@REDROBB1967) reported from Barnet, England

    @MartinSLewis @LaraLewington @itvMLshow Be great if you could sort out @virginmedia wifi down again for London all day. TV services down too.

  • chasedcunha Chase D'Cunha (@chasedcunha) reported from Bromley, England

    @virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown

  • GoodMuseApp G O O D M U S E (@GoodMuseApp) reported from Tottenham, England

    Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!

  • athleticresults Athletics Statto (@athleticresults) reported from Enfield Lock, England

    @SimpkinsIan @virginmedia Yes got the same problem no internet or very intermittant says no known fault but tech people seem to think there probably is a fault in the area but..... try disconnected a connection and phone again tomorrow if it’s no better, im working from home and can’t do my job!!

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from London, England

    @virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...

  • gemmaleigh_h Gemma Holyoak (@gemmaleigh_h) reported from Camberwell, England

    @virginmedia It says no known issues when it’s still not working. It did the same yesterday

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • atetoomanymars JoMars (@atetoomanymars) reported

    @virginmedia your website keeps looping me round when trying to report my landline fault which is apparently not related to the other issues in the BB3 #Darwen area Is there a WhatsApp number I can use please?

  • Sarah74863890 Sarah (@Sarah74863890) reported

    @virginmedia Hasn’t been any signal

  • rachaellucia Rachael Miller (née Morley) (@rachaellucia) reported

    @virginmedia unimpressed with the service. Our internet was cut off yesterday and after being assured we'd be back on yesterday we're now being told that was cancelled, although we weren't notified, and now no internet for another 48h!! Absolute shambles

  • snowyherself Snøwy (@snowyherself) reported

    @virginmedia i’m stupid as **** how do i find this

  • Sarah74863890 Sarah (@Sarah74863890) reported

    @virginmedia Hi, service is still active apparently, however the technician was not able to fix anything, he said there is no signal and has been for weeks

  • Natasha_Jayne21 Natasha Coxon (@Natasha_Jayne21) reported

    @virginmedia We do have the same issue when using an Ethernet cable. We were supposed to have an engineer tomorrow but it’s just been cancelled because apparently everything is fine! It’s not but no one seems to help and I can’t contact anyone

  • nicholasyee12 nicholas yee (@nicholasyee12) reported

    @virginmedia I give up with this organisation no one is is going to help this has been going on for 2 yrs now but this I Virgin you discriminate and don’t care about your customers

  • davidaak1991 (Insert Name Here) (@davidaak1991) reported

    @virginmedia broadband really is the most useless piece of crap ever! Goes down at least once a day for no reason, every day. Always told to just reset the router…clearly there are bigger issues!

  • rachaellucia Rachael Miller (née Morley) (@rachaellucia) reported

    @virginmedia We're due to move on the 29th. Is there any way to speed up the reconnection? WFH problem!

  • Sarah74863890 Sarah (@Sarah74863890) reported

    @virginmedia Service is active. The technician asked me to ring the service centre, who then arranged the senior engineer, but I cannot wait any longer for this to be resolved. This has been going on since 06/09/22.