Virgin Media outages and service status in Poplar, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 11 outage signals in the last 24 hours around Poplar, including 11 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 20, 3:54 PM GMT+1.
- Internet (53%)
- TV (22%)
- Wi-fi (14%)
- Total Blackout (8%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Poplar come from postal codes E14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poplar, England
The most recent Virgin Media outage reports came from the following cities: Hackney, City of London, Poplar, Waltham Forest, City of Westminster, Islington, Southwark, Newham, Barking, Tower Hamlets, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 5 hours ago |
|
City of London
|
Internet | 5 hours ago |
|
Poplar
|
Internet | 5 hours ago |
|
City of London
|
Internet | 6 hours ago |
|
Hackney
|
7 hours ago | |
|
Waltham Forest
|
Wi-fi | 7 hours ago |
Nearby cities with recent reports
26 recent signals
19 recent signals
11 recent signals
8 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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Helen Reihill (@BBLn15) reported from Hackney, England@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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JJ Hazan (@HazanJJ) reported from Blackheath, England@virginmedia Still down in Lewisham SE8 for me
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Thomas Matthews (@thomasdmatthews) reported from Islington, England@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Millwall halfwayline (@millwalljdb) reported from Camberwell, England@philclarke0170 Virgin media seems to be the problem
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Drewery **** (@drewerydyke) reported from Hackney, England@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
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marksonofjohn (@marksonofjohn) reported from Camberwell, England@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
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SA Punk (@michaelsamuels4) reported from Hackney, England@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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Marco (@marco_dirosa) reported from Islington, England@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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Lloyd Child (@islingtonlloyd) reported from City of London, England@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
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dmxcrew (@dmxcrew) reported from Islington, England@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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Germán López-Campos (@Sherm4nLC) reported from Camberwell, England@virginmedia It seems there are some issues in SE22, could you confirm?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SinfulScorpio (@_SinfulScorpio_) reported@BlancoGoGo @virginmedia Well that sucks. These things should be fine
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lee leyland (@leeleyland3) reported@virginmedia well I have no idea WHY I am paying through the noise for this type of service!!!! Virgin media sort your act out
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Ben Leo (@Benleo) reportedI have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.
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Michael Clarkson (@ria_747) reported@Stephencheatley @virginmedia Just get freeview or freesat, Stephen. I’ve got Virgin media broadband and to be fair I’ve never had any problems.
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Kelly Turner (@kellyj70) reported@virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.
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AxiomLunc (@AxiomLunc) reported@Benleo @virginmedia @Benleo Put a complaint into the Ombudsman, O2 and Virginmedia do this all the time, i had a friend who cancelled his O2 contract after working for the company, never had issues with fraud etc, then magically after leaving, he had over £1000 fraud on his account.
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Ian 🇬🇧 (@nightrider20244) reported@Benleo @CherryFaves0 @virginmedia They are useless the call centre staff are clueless I was only trying to be able to log into account on line and change bank details with them still never got it done all time I was with them I had to ring up every month to pay bill the only thing they understand is taking money
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stepHen (@UTLR1888) reported@virginmedia Do you require any further help?
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Nigel XYY man (@NigelXYYMan) reported@Benleo It's a long time since I was on virgin media. They had just taken over from ntlworld. It used to annoy me that they could never get TV, broadband and phone working together at the same time.
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kevan ramsdale (@KevanRamsdale) reported@virginmedia S29 EA2010does not allow you to dictate the terms you provide a service! #disabledhatecrime all this has been provided seems a robot is responding not a human!