Virgin Media Outage Report in Poplar, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Barnet, Camden Town, Hammersmith, City of Westminster, Newham, Ilford, Enfield Town, Bromley, Southwark, Waltham Forest, Paddington, Croydon and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| Barnet |
TV | |
| Camden Town |
Internet | |
| Hammersmith |
Internet | |
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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anne hill
(@gorgeousuk) reported
from
Bromley, England
My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.
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radz
(@rtkosha) reported
from
Stratford, England
virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath
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Frank Douglas, Hon. PhD.
(@fdoug23) reported
from
Merton, England
Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
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Bernie Biggs
(@Biggsy58) reported
from
Bexleyheath, England
@virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.
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Kathy B
(@KathyB05775264) reported
from
Tottenham, England
@virginmedia my internet is down. Is there a problem in the N18 area
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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mindbodyrevival_coach
(@mindbodyrevival) reported
from
Enfield Lock, England
@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
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anne hill
(@gorgeousuk) reported
from
Bromley, England
@virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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Annie Caird 🌻
(@AnnieCaird) reported
from
Islington, England
@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Enfield, England
@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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Lewis Allen ⚒
(@_Lewis_A) reported
from
Romford, England
So @virginmedia want £288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.
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John Sanderson
(@SanderjoJohn) reported
from
Barnet, England
@MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.
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J
(@not_on_fire) reported
from
Epsom, England
@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rhoda Miller
(@RhodaMiller14) reported
Dreadful service from @virginmedia . Been given an O2 SIM card I didn’t want or ask for, and after long phone call last week was told it had been cancelled, now got text from O2 billing me for it! Long, long queue to get to speak to someone in Virgin. Get it sorted, please.
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Heather S-B
(@IckleTig) reported
@virginmedia Disappointed with the amount of inaccurate information I have received over the past 6 weeks. I've made so many phone calls and had so many empty promises made. I am not sure which department to believe anymore as they are all contradicting each other. #fail
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elise.robillart@hotmail.fr
(@calmicia16) reported
@virginmedia i cannot believe how badly i have been treated by customer service. Shocked. Virgin increased my broadband bill by £3 per month and when i called their best offer was to increase by another monthly £10! Customer is NOT being treated well despite 7 years of loyalty
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Sasha GiGi
(@sashagigi_dj) reported
@virginmedia how is it possible not to be able to set up a direct debit with you?!every month we get fined and EVERY month we spend another 5 hours on the phone with you trying to set this up. PLEASE help us #virginmedia #help #anyoneelse
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BP
(@lilfil) reported
@virginmedia I’m having issues with my new broadband and volt. But when I log on none of the web pages work. It also says I’ve left my o2 contract which is wrong . I need to order some boosters for black spots -I’m entitled to 3 free. But can get on . Please help
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Cass ***
(@Hoebomedia) reported
My ongoing issue with @virginmedia Me in May: I'd like to cancel Them: sure. Me in june: you've billed me again. I asked to cancel. Them: sure Me in July: you've billed me AGAIN. I told you to cancel it! Them: sure Me in August: YOU'VE DONE IT AGAIN FFS! CANCEL IT!!!!
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obe
(@Dazzler2909) reported
@virginmedia you are a joke I had 4 days of no service in July and you try and charge me full bill, now filed a complaint that I am waiting for a response and guess what it's gone again 2day.
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Chris Seddon
(@_Chris_Seddon_) reported
@virginmedia Hi. I have an appointment with a technician booked in, but I was wondering if I could change it. When I made it, the webpage said I could log into my account to see the appointment, but can't seem to find where it is. Can you help? Thanks.
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Richard Meadowcroft
(@Postmanlondon) reported
@virginmedia This morning I took the o2 sim out of my iPhone and put it in my iPad and it worked immediately without a passcode it just worked. Despite the network reset your VM still does not work!!!
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Iain Cathro
(@IainCathro) reported
How can people cancel their @virginmedia subscriptions when it’s impossible to ever get through to them to speak with a real human? UNACCEPTABLE