Virgin Media Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Paddington, London, Poplar, Barnet, Ilford, City of Westminster, Bexleyheath, Newham, Romford, Harringay, Enfield Town, Dagenham, Hampstead and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Paddington |
Wi-fi | |
| London |
Wi-fi | |
| Poplar |
Internet | |
| London |
Internet | |
| Barnet |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Tricky
(@trickyvondickie) reported
from
Kensington, England
@virginmedia trying your text service now
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
@virginmedia is there a problem with your phones, twice in the q and both times cut off. 😡
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Margareta Dovgal
(@Margare7a) reported
from
Hammersmith, England
Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia what is up with your customer service line! After the automated bits get told that everyone’s busy so get music. no voice updates “we will be with you soon” or “you have x mins to wait”. Tried 3 times over 20 mins - my WiFi is rubbish and if not fixed I will leave
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MrMystical
(@Tunjihi_MCFC) reported
from
Tottenham, England
@virginmedia what is your customer service email address
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Nikhil Saglani
(@Nikhil_Saglani) reported
from
Barnet, England
@virginmedia Be nice to get an answer on the phone as to why I’ve been charged £60 for leaving despite you guys not being able to service our new house - and telling us we’d face no leaving fee. Sat on hold three times for 30+ minutes. Great service!
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Day 7 without internet! Just has the following from you which is simply false:- Virgin Media Outage Update - ID: F007272603 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Sophie
(@sophie_9_) reported
from
Crayford, England
@virginmedia only way to connect is via my EE yet again I've no service and being kept on hold for a decade ..every month this happens for a service i pay a lot of money for very very disappointed every month I'm told my equipment needs updating..
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Reo
(@TheLostArsenal) reported
from
Tottenham, England
Time to get rid of @virginmedia Premium service with shitty internet. Never had a stable internet connection with them
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♻Michael J Keane ♻
(@KeaneMJ) reported
from
Lambeth, England
@virginmedia Hottest day of the year and VirginMedia rang me up and then put me through to someone else. Left me hanging twice so far. Thought service was cancelled but money still coming out of account. I'm just trying to get email address to write to. It isn't hard.
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia I’ve had over 6 months of having poor WiFi where it cuts outs and has to be rebooted every other day (twice today already!). I want a technician to come out and sort ASAP as my family mobile bills are through the roof due to using data plan instead at home!
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
And although operative insists there is no local issue, 5 people in my street have no @virginmedia
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Scott Brindley
(@scottyboy1973) reported
from
Stratford, England
@BBCWatchdog Can you look into @virginmedia appalling service and dreadful customer service. This is my 7th day with out internet and all I get is fobbed off. Not acceptable service. #virginmedia #fixmybroadband #poorcustomerservice
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@AngelaMust @stoibee @virginmedia Tell me about! I know no service is 100% but this is ridiculous #whatajoke #poorcustomerservice
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Mat Carey
(@UKmatC) reported
from
City of London, England
Update on this; This is a suspected external/public IP address issue, not @Control4 issue. Still awaiting resolution from @virginmedia as to why I cannot access many websites (Captcha issue) or login to most accounts / tunein etc. #Control4 @Control4_EMEA #virginmedia
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia Nope not listed there, only happening on channel 406, audio keeps cutting out and the screen flickers, tried it on 2 different TVs and having the same issue
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D Warwick
(@DWarwick19) reported
from
Enfield Lock, England
@virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606
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Bronwyn MacDonald
(@BronBron283) reported
from
Merton, England
@virginmedia your customer service is shocking! Been trying to fix my WiFi (no internet connection). You won’t send someone to help but rather send a letter on “how to fix it” Gone are the days of actual help instead I’m being spoken to like I’m stupid.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katrina Dixon
(@marketing_lady) reported
@virginmedia The link says "There's a network issue which maybe affecting your broadband service" - no time is given. We have been having issues for days.
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Moonlight Design
(@MoonlightDes) reported
@virginmedia This took energy to reply. This is the problem: Fair enough you don't know this but yes, we have the app, it's been used many, many times! The truth is, your router is poor at best. We are living in a connected world, mobiles, laptops, Alexa, Nest, Ring etc = router can cope
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⌨️ 🚀 Gareth Thompson ⌨️ 🚀
(@cssgareth) reported
I would pay more for @virginmedia to have UK phone teams and UK telephone support right now. The live-chat is unacceptable. It's taken an hour to get through "verifying myself" and that's because the agent keeps disappearing for 10 minutes at a time!
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James Schofield
(@JaySchofield95) reported
@virginmedia At the moment I can’t even get WiFi signal in one of the rooms and it’s suggesting a booster for £5 a month. On Ethernet speeds are ridiculously slow. Currently paying for M200 internet and not evening getting 1% of advertised speed.
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BB80s 😷
(@BertieBUK) reported
.@virginmedia shouldn't announce a price rise if they don't have the customer service capacity. They admit they have closed call centres and waiting times are in excess of one hour and yet they add to it by sending out these emails. #CustomerService @BBCNews #virginmedia
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Zolo
(@ZoeeLoiu) reported
@virginmedia I have a jiffy bag?! If you read my original query the issue is the courier you use (collectplus) have now been bought out by Yodel apparently. Can you just advise me on my closest point to drop off the router please
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Ryan Greenaway
(@ryangreenaway) reported
@virginmedia Already fixed. Just a quick 15 minute outage that coincided perfectly with a presentation. This tweet wasn't made with any sort of aim for support. Just a outlet for the stress. Thanks
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Bhavnit Hirani
(@BhavnitHirani) reported
@virginmedia Tired everything its thr router thats the problem but vm refuse to send new router
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Adam Renvoize
(@Arenvoize) reported
@virginmedia Ok I will text this number and see what alternatives are offered. The other question I have is why does your online service status and telephone service status line say no issues in the area when there evidently is?
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Moonlight Design
(@MoonlightDes) reported
@virginmedia This took energy to reply. This is the problem: Fair enough you don't know this but yes, we have the app, it's been used many, many times! The truth is, your router is poor at best. We are living in a connected world, mobiles, laptops, Alexa, Nest, Ring etc = router can't cope