Virgin Media Outage Report in Poplar, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poplar come from postal codes E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Enfield Town, Newham, Dagenham, City of London, Hampstead, Ilford, Croydon, Hammersmith, Tower Hamlets, City of Westminster, Islington, Poplar and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Enfield Town |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Newham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Adam Moore
(@hhukradio) reported
from
Hackney, England
Another night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK
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Tehbaw
(@Rich_Firewall) reported
from
City of London, England
@virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills
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Bill Burey
(@bburey) reported
from
Sutton at Hone, England
@virginmedia disgusting service you wait in all day for an installation to be told it’s been cancelled when you call and the Philippines call centre you speak too cannot help at all - day lost of work virgin don’t care. Then told now have to wait until the 17th April.
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moneill
(@moneill) reported
from
Camden Town, England
@virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail
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Chris McCrudden
(@cmccrudden) reported
from
Hackney, England
@GuyLodge @virginmedia I have given up complaining to them because the problem is very simple. They over-sell connections in the area and there isn't enough bandwidth to go round
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia USELESS tech support!!! Avoid Virgin Media at all cost. Service drops off and disconnects. Automated test from Virgin day something wrong, call Indian and they say no nothing wrong we have no idea what we do
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia your customer service team ARE dreadful 😡🤯
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia Yes it seems to be back. Still had such a bad experience with your customer relations. My contract is up and I scheduled to leave because of it
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H-Town
(@letsbhavinu) reported
from
Camden Town, England
@virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer
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Paulo
(@PauloDisco) reported
from
Stratford, England
@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom
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Casey McCabe
(@CaseyMcCabeee) reported
from
Sutton at Hone, England
@virginmedia I have tried to get through to someone on your live chat, when I select exsisting customer I get told everyone is busy. If I select new customer I get through straight away. What a way to treat existing loyal customers!
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baffled bint ..
(@Marshall5Sharon) reported
from
Kensington, England
Oh great... virgin media is down... again
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia customer relations are TERRIBLE I mean what are you teaching these people. Leaving their service rite now
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Graham Leggett
(@minfrin) reported
from
Poplar, England
@ShappiKhorsandi @virginmedia Because some salesman said “let our computers do customer service for you”, got paid their commission, and vanished into thin air.
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
@virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Mo Lishomwa
(@mo_lishomwa) reported
from
Tottenham, England
@virginmedia Apparently there’s no problem....there seldom is according to your service checker.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Madam moody
(@Madammoody2) reported
Virgin media are in for a shock, they've pissed that many people off having our town dug up for months, residents are starting to kick down the boxes installed & pulling out the cables. We don't want your **** broadband so *** off!! & me dog had a long piss on one of them!! 👍
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zanzebrak 🥨🍷🇬🇧🙏🇺🇦
(@zanzebrak) reported
@WrenKitchens got call from "Virgin media" saying there was a problem with my computer... which is funny as I we're not with Virgin Media!
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Adam
(@JHippeh) reported
I said it before but this time I mean it. I'm gonna be leaving #virginmedia. Been with them for 10 years and they've never once valued me as a customer nor have they sent anyone to fix my Internet, but they're happy to charge me £80 for service they don't give @virginmedia bye
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Johnathan Bugle
(@jonhbugle) reported
@virginmedia I was speaking to my friends on "discord" and i can only use the app while on 4G, it doesnt work and just says "connecting" when i try to access discord through my wifi virgin media what have you done!!!!
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Amanda Dockery
(@amandaJdockery) reported
@virginmedia When was this also like I said previously I went on webchat for over two hours with no help plus the person just ended it!!! I have no trust with Virgin Media their Customer Services and Complaints need far more training!
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toewad1
(@toewad1) reported
@virginmedia You could offer it to me free and I would say no, it is crap, and when I phone to cancel I'm looking forward to the grovelling and we have a new deal, your equipment is outdated by 20 years fibre to the cabinet the coaxial to the house very 90s, upgrade to fttp or you are doomed.
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strongbow1932
(@strongbow1932) reported
@Alan_Howell @Sneak_666 @virginmedia I’m paying £84! 84!!!!! No wonder Branson is a millionaire. Absolute rip off. I’m ringing tomorrow to cancel. Sod it.
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strongbow1932
(@strongbow1932) reported
@Sneak_666 @virginmedia I might speak to these customer relations people. £84 a month is a pure rip off for repeats on nearly every channel. I’m out of contract and if I can’t find a reasonable deal I’m off. Broadband is crap at the best of times too.
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Abhimanyu Parikh
(@NotAbhimanyu) reported
@virginmedia @VirginMediaCorp @Ofcom 40+ calls and still nothing. Signed up in October 2021, and it's nearly been nearly 6 months and no services have ever started. Have been requesting help on your customer service and they just keep making new excuses.
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MJG
(@MJGgraphics) reported
@virginmedia Sorry guys but it fixed itself for about 2 weeks, and now it sucks again. We need a review on our set up, somethings got to improve.