Virgin Media

Virgin Media Outage Report in Poplar, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Poplar come from postal codes E14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poplar, Greater London, England 02/21/2026 18:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Beckenham, Ilford, Enfield Town, Merton, Waltham Forest, City of Westminster, Hammersmith, Paddington, Southwark, Newham, Hackney, Stratford and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • GT_B4_Kevin Kevin B (@GT_B4_Kevin) reported from Romford, England

    @virginmedia I had an email Monday saying i was due a refund but there was a problem with my information and to click on the link ! Of course i deleted the email as it was obviously not from Virgin media , they got my regon code rong as well as not using my name on the email !

  • Justme_uk David James (@Justme_uk) reported from Islington, England

    @OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that

  • JimGiordan Jim Giordan (@JimGiordan) reported from Hackney, England

    Why did I bother with spending 45 mins on hold trying to get help from @virginmedia when one look at twitter told me how to sort it #virginmediadown change your DNS to 8.8.8.8

  • befitat50 Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...

  • MeLadyFreshness Melanie Nebuchadnezzar-ne$$ Gothic Princess (@MeLadyFreshness) reported from Islington, England

    Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!

  • LisaPursey Lisa Pursey (@LisaPursey) reported from Hackney, England

    @virginmedia is there problem with broadband in the n16 can’t connect to anything at all website checker not working

  • M_LCGraca Mariana Graca (@M_LCGraca) reported from Hackney, England

    @virginmedia @EstherdeJ @virginmedia also been down in Hackney East London

  • RosellaDegori Rosella Degori (@RosellaDegori) reported from Tottenham, England

    @virginmedia Hi, according to the link there's no known issue, but the thing is the issue is here and the wifi is still down. No matter how many times I'm resetting the router.

  • EuropeanNick EuropeanNick 🇪🇺 (@EuropeanNick) reported from Islington, England

    N4 area Virgin Media internet down #virginmediadown #virginmedia @virginmedia @VirginMediaNews

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @virginmedia I’m disappointed to say the least. I’ve requested for my service to be cancelled instead you sign me up for a new package and add an extra £10 to my bill.i no longer want your service..!

  • Gemzar Gemzar (@Gemzar) reported from Tottenham, England

    @virginmedia @mrhcarlin Can confirm down in N15.

  • harispurs82 Hari Patel (@harispurs82) reported from Hackney, England

    Thank virgin media just received the email. I trust you can sort out the issue without any further problems

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @jonathanduffy86 @virginmedia Massive issue

  • JimGiordan Jim Giordan (@JimGiordan) reported from Kensington, England

    @virginmedia Broadband but changing my DNS settings fixed it, would be useful if your diagnostic tools reported back that the problem was with your DNS servers

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.

  • kayfourbee kylie4bob (@kayfourbee) reported from Hackney, England

    @virginmedia no service in N16, or much of London and the service status page is down. Time to wake up the press team I thihk.

  • joybrenda Brenda Franco (@joybrenda) reported from Ilford, England

    @virginmedia , Hi is there a problem with Virgin mobile, as txt messages are taking about 4 hours to appear. Thought it was one offer on 5th march, but just received txt sent about 9.30 last night.

  • OrionHombre orion (@OrionHombre) reported from Tottenham, England

    @lucyhunt3 @virginmedia DNS issue, fixed when i changed my DNS, google it 😊

  • manurequejo500 Boucherie Sanzot (@manurequejo500) reported from Islington, England

    @virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.

  • OrionHombre orion (@OrionHombre) reported from Tottenham, England

    @CaitMurray9 @virginmedia Looks like a DNS issue, changed DNS and now working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JennyMillar11 Jenny Millar (@JennyMillar11) reported

    @virginmedia Virgin Business WiFi is down yet again. No warning. Trying to run a business from home. Your status checker never works either. Can you please advise when it is due to be working and can we get some continuity. It has been off more than on lately.

  • philmunnsradio Phil Munns (@philmunnsradio) reported

    @virginmedia I’ve done that twice. Been told twice it’s been “escalated” with no proof that it has been. Been with you two weeks and feeling like I will never get an issue resolved.

  • DreadzBASSment Dreadz (@DreadzBASSment) reported

    4th property with issues with BT. Virgin Media please hurry and offer me fibre

  • superchef1512 Andy Clark (@superchef1512) reported

    @virginmedia Yes no issues they are saying virgin media is blocking vpn also upgrade to hub 5 Spoke to your customer service they say I have to pay more so I may need to change providers if not sorted

  • EthanRayne Brian Sinai (@EthanRayne) reported

    @virginmedia Yes. I can access Netflix on the Android app. Also, I have no issues with my internet connection, I have an ethernet cable connected to the box and all other apps and features are working properly. The only issue is that which I have described.

  • AmandaTownshen4 Amanda Townshend (@AmandaTownshen4) reported

    Finally managed to cancel the contract - can’t believe how difficult this could be. Now Virgin Media are trying to charge cancellation fee when they explicitly say in their recent letter no cancellation charges apply. Outrageous😡

  • JessMay1505 Calamity Jess (@JessMay1505) reported

    @virginmedia They say the person on the phone only made a note to switch the phone lines but I verbally confirmed with him that the package would be cancelled. We shouldn’t be being charged £100s becuase someone wrote something down wrong. Don’t you have a recording of the call???

  • JessMay1505 Calamity Jess (@JessMay1505) reported

    @virginmedia Over a week later using that number somehow you still haven’t cancelled our account and sent us a nearly £100 bill for a service we cancelled in November. Is this not actually stealing?

  • ThinkFast2021 ThinkFast (@ThinkFast2021) reported

    @virginmedia Hi, is there currently an outage of broadband issues in my area? This past week the connection has been so poor!!!

  • DrLauraB_HE Dr Laura Bennett (@DrLauraB_HE) reported

    @virginmedia ...terms in the post. But you say it must be email or SMS and that I can just agree it! This disenfranchises my relative who has full capacity but email makes them anxious. Obvious inclusive solution: use post and hold deal open to allow time to reply. No joy. Not inclusive. 2/2