Virgin Media Outage Report in Bromley, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bromley come from postal codes BR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Bromley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Lewisham, Hackney, Croydon, East Ham, City of Westminster, Paddington, Dagenham, Bermondsey, Orpington, Hampstead, Barking, Islington, Leyton and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Lewisham |
Wi-fi | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
-
🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.
-
Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
What is lock down doing to me, just cried at the @virginmedia advert ffs
-
New Directions 🇬🇧🇱🇨
(@NewDirections7) reported
from
Ilford, England
@virginmedia I’d like to change my virgin media package can I get some assistance ASAP please. It’s awful that as a customer you can’t get help right now!!!!
-
Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.
-
Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
@virginmedia absolutely piss poor customer service from@whoever the guy was who put us on hold, blagging our of his arsehole he was waiting for a technician, to then cut us off just before 8pm so that we couldn’t call back BECAUSE THE LINES ARE CLOSED!
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown
-
Claire
(@bakerclaire987) reported
from
Bromley, England
@virginmedia will someone please direct message me. I need to cancel my account and no details anywhere how to do it on line and no one available on your web chat. This is now urgent please
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Evening @virginmedia yes you are down again #virginmediadown
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
******* @virginmedia this is tedious beyond belief! #virginmediadown
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia Please see the series of tweets regarding the service failures. Also the hashtag #virginmediadown for an expanded idea as to why.
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Ola @virginmedia down again #virginmediadown
-
nick caccavone
(@slicknick66) reported
from
Bromley, England
@virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick
-
SG
(@Gooner_Stu1) reported
from
Camden Town, England
@virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue
-
Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
-
🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.
-
Funnybits_Bytes 🙂😚
(@FunnybitsB) reported
from
Romford, England
@virginmedia why have I got no internet please I need this help
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown
-
Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia service down again in Hornchurch
-
Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…
-
Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven Swarbrick 🇬🇧
(@swarbrick77) reported
@virginmedia I signed up to broadband the other day. Due to very poor customer service I now want to cancel, however I can't cancel as you won't answer the phone and the people on your chat service don't seem to understand people and then cut you off. Do I just report or to the ombudsman?
-
Dene Botha
(@DeneBothaSA) reported
@virginmedia , how is your customer services phone number not working?
-
Helen #NHSLove #NotMyPM
(@helwillo61) reported
@virginmedia As previously stated, I have contacted them on several occasions and not had my complaint resolved or any queries answered. I just keep getting the same response with no resolution
-
Dan
(@danfurness) reported
@virginmedia I am going to call shortly. The issue is not resolved and doesn't appear to be imminent unfortunately. Thanks for your response
-
wayne fisher
(@waynefisher1975) reported
@virginmedia how come you wont give existing customers (been with virgin since you took over ntl)the same price as new customer #unfairpricing
-
Adlam
(@AdlamGaming) reported
@virginmedia Hi there, I can confirm I'm able to receive text messages from others. Is there a certain department on the more general VM side that I can ring who might be able to help? I find the virgin mobile side of it a little difficult to express myself with at times.
-
🖤 perfectly_unperfect 🖤
(@kaylagriggs88) reported
Swear down virgin media are an absolute joke ..... set up disconnection 3 months ago the snotty manager blaming me for paying £80 that I shouldn't have been charged and had already had £90 that month sends me a letter saying I an expected to pay £286 bc that manager ....
-
Katie ✨
(@katiexmiddleton) reported
@virginmedia Me. Been on the phone for another two hours. The customer service on the phone is terrible. Being passed from department to department, it's ridiculous
-
Cayla
(@platts_planet) reported
@virginmedia trying to call your customer support the call just drops, tried on several different devices. Please help
-
Rosemary
(@roonunn) reported
@PaulioB @virginmedia Yep... I am only leaving as they want £26 more per month than an alternative provider. I even gave them the courtesy of calling them before I decided to ask them for their best renewal price. They literally couldn’t care less about customer retention. No concept whatsoever.