Virgin Media Outage Report in Bromley, Greater London, England
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The latest reports from users having issues in Bromley come from postal codes BR1 and SE20 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bromley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bromley, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Poplar, London, City of London, Hammersmith, Camden Town, Tadworth, Redhill, Croydon, Barking, City of Westminster, Newham, Ilford, Westminster Abbey, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 4 hours ago |
|
Poplar
|
Internet | 5 hours ago |
|
London
|
Wi-fi | 7 hours ago |
|
City of London
|
Total Blackout | 8 hours ago |
|
Hammersmith
|
Internet | 9 hours ago |
|
London
|
Wi-fi | 10 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Rachel (@OpenMindMH) reported from Wandsworth, England@DrEMcNaught @virginmedia They have the worst customer service I have ever known
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Tim Naik (@Timnaik) reported from Camberwell, England@virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..
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karen (@karlea45) reported from Camberwell, England@virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service
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Basel Mahmood (@basel_mahmood) reported from Merton, EnglandLet me guess. @virginmedia is down again.
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William Hawkins (@w_hawkins) reported from Camden Town, England@virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.
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Dan Padgett (@danjpadgett) reported from Wandsworth, England. @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.
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Corey (@Corey_XOTWOD) reported from London, England@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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Bhavani Vadde (@BhavaniVadde) reported from Wandsworth, England@virginmedia It has been ONE & HALF MONTHS trying to sort an issue. U r still billing me even tho I’ve given notice. Deadline passed for deadlock letter over my formal complaint. I have every sympathy re the Covid situation but this is the TERRIBLE customer service despite that
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Teresa Whitfield (@teresawhitfield) reported from Croydon, England@virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄
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Modern Eccentrics (@ModernEccentric) reported from Hackney, England@virginmedia every afternoon this week we’ve lost our internet connection... no excuses, no response, your service is not adequate or acceptable!
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Richard Wynne (@RichWynne1979) reported from Hackney, England@virginmedia Still terrible . Currently using 4G in my living room
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Corey (@Corey_XOTWOD) reported from London, England@virginmedia your internet service is ******* ****, sort it outttt
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Nuno Lopes 🦦🏳️🌈 (@NunoEd) reported from Lambeth, England@virginmedia My internet keeps dropping (right now for instance) and it’s been like this for since I signed up (2 months). All my neighbours have been complaining about the same. During a period when I need my internet almost at all times it’s letting me down and making me lose business
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England@virginmedia thanks for ******* the phone line the other week. However, it has stopped working again. Grateful for a speedy fix please!!!
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Miguel (@agathodaimonix) reported from Hackney, Englandgot a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.
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steve osagie (@stevespotlight) reported from Swanley, England@virginmedia i used to highly rate your services but over last 3weeks your team & customer services been the worse . I am trying to pay a bill & u keep charging me more i will never ever use @Virgin service again highly disappointed #BadCustomerService #CustomerSrvice
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Dietmar Lenden #FBPE (@dietmarlen) reported from London, England@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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Dietmar Lenden #FBPE (@dietmarlen) reported from London, England@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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Hadders 🇪🇺 #FBPE (@chelsian) reported from Epsom and Ewell District, England@virginmedia I tried all that, the bloke on the phone told me an engineer would be the only one who could fix it, surprisingly it started working after a few hours, don’t have much confidence in your tool or your help desk! Neither seems to know what they are doing!
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Joana (@joana_ferreira1) reported from Sutton at Hone, England@virginmedia I've been without broadband this past 2 days😤its been weeks of instable Internet and now it doesn't work at all.I contacted customer service that always tell me that a engineer its solving the problem but still no Internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew S (@impervius) reported@virginmedia outage in SW9, your web portal won't let me report it
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Simon (@simon_sowen) reported@virginmedia please can you tell me how we can actually talk to someone. Totally fed up with this service. Want to leave.
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Jay (@skip_0889) reported@virginmedia There’s a phone mast down in the area which other service providers seem to be all over, but no word from Virgin
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Ted 💙 (@Tedheathen1875) reported@virginmedia I've called Your call handler thanked me, but said as a call handler, he didn't need to know. So another wasted call.. thanks. Guess you support The Villa!
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Marty H. | Film Editor London (@IPASocialist) reported@virginmedia MartyCH85 - and I would *still* like to be connected with your cancellation team please. It's been over a week since I flagged this issue and all I've received from you is marketing nonsense.
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cheryl pearce (@CherylPearcePR) reported@virginmedia I’ve raised a complaint with virgin media over a week ago and haven’t heard back. How do I speak to the complaints team. Customer care say they can’t see details
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peepo (@longmolloy) reported@virginmedia No time given but I chose the option to receive text updates... never had this long an outage before
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Skip Survey (@JonMarkDeane) reported@impervius @virginmedia Seems to be affecting SW4 as well, but service status says its fine. This is a problem when WFH.
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Tim Chantry (@TimChantry) reported@virginmedia you have been overcharging me for 6 months. Your complaint handlers cannot string a sentence together. What address for VM do I use for a Court Claim. Thanks
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Felicity Lorraine (@aus_flick) reported@virginmedia There are no network outages and once again it has gone again!!!!!