Virgin Media

Virgin Media Outage Report in Bromley, Greater London, England

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The latest reports from users having issues in Bromley come from postal codes BR2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bromley, Greater London, England 05/06/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bromley, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Tower Hamlets, Hackney, Holborn, Poplar, Lewisham, Croydon, Mitcham, Hampstead, Southwark, Bermondsey, City of Westminster, Camden Town, Coldblow and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomTower Hamlets Internet
United KingdomLondon Total Blackout
United KingdomHackney Phone
United KingdomHolborn Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia oh come on virgin I’ve rang you twice today I know my lap top is broken but I only have my tablet ... all I wanna do is watch @Rwlshmakeup in peace but nooooooo your internet is too f slow come on fix it or I want compensation been happening for 3 days now !!!

  • ToughRecoil ToughRecoil (@ToughRecoil) reported from Poplar, England

    @chriscb @virginmedia R u from E2? Because mines down too

  • roxburghshire ifmcl (@roxburghshire) reported from London, England

    @virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!

  • dominicjoyner Dominic Joyner (@dominicjoyner) reported from London, England

    @virginmedia - how do I report a specific problem with a TV service?

  • katie__arabella Katie Arabella (@katie__arabella) reported from Islington, England

    @virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

  • wantrealtruth ross (@wantrealtruth) reported from Camden Town, England

    Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

  • andyfry andyfry (@andyfry) reported from London, England

    @virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @virginmedia I think someone has made an order in my name and used my contact details, please help ASAP!

  • suob71 Su O'brien (@suob71) reported from Bexleyheath, England

    @VIRGINMEDIA NO TV NO BROAD BAND NO ANSWER ON THE PHONE USUAL EXCELLENT SERVICE NOT

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.

  • barfolo1979 Bartosz Zakrzewski (@barfolo1979) reported from Hammersmith, England

    @virginmedia @mrslooker Problem continues at E15 2BT. Any advice??

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Camberwell, England

    @virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.

  • cooki40 Tracey Cookson (@cooki40) reported from City of London, England

    Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!

  • StephenHance1 Stephen Hance (@StephenHance1) reported from Lambeth, England

    @virginmedia I am looking at feedback for a conference session I gave last week. ‘What will you take away?’ ‘Not a lot - sound was so bad I could not understand what was being said’ ‘What could we do to support you?’ ‘Support staff with better home internet’. Hope you’re proud.

  • Fish_pw Paul Fish RN (@Fish_pw) reported from Islington, England

    @virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _Anoshaaa Noosh (@_Anoshaaa) reported

    Virgin media is the worst ******* broadband I've ever had

  • EnrichMarketing Jo Rich (@EnrichMarketing) reported

    @virginmedia The bill is incorrect! That's the problem. I know how to pay but I'm not paying extra just because the customer service team made a mistake. So far I've spent 4 hours on calls trying to resolve this being pushed from person to person & promised call backs #badcustomerservice

  • BellaD84 Donna Sharpe (@BellaD84) reported

    @virginmedia - on the phone to your reps this morning trying to assist my in laws with unknown billing on their account; the final person I was passed to was incredibly rude and hung up the phone! Was about to upgrade one of the mobiles but 100% won't be now. So disappointed!

  • MatKlik Mat Klik (@MatKlik) reported

    @virginmedia The extender is a 3rd party not yours but my connection issue is direct to your router not the extender.

  • EnrichMarketing Jo Rich (@EnrichMarketing) reported

    @virginmedia 12pm is good. I'll take anything since I can't call Customer Services because the system is flawed and won't accept my call unless I pay the bill which is incorrect due to Virgin Media making a mistake. I don't know how you're not yet being investigated by @financialombuds

  • MikeSmart21 Mike Smart (@MikeSmart21) reported

    @virginmedia I cant as its a laptop and is wired in, we have never had this problem before so i dont know how a blackspot would develop out of nowhere

  • dphem DPH (@dphem) reported

    @virginmedia So you monitor connection and it shows there is service (downstairs the speeds are great) but the speeds we get upstairs and the drop in and out of service from the hub itself is not something you can check your end is it?

  • tjc_101 T 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@tjc_101) reported

    So... it would seem @CNN will no longer be available on @VirginMedia (UK) after the 31st of August. Anyone know why? That really sucks. CNN are one of the very best out there.

  • kingryan2020 Ryan T (@kingryan2020) reported

    @virginmedia useless company close my complaint as my speeds are dropping you say you resolved this but you haven't waste of company haven't even rang or emailed me to ask if everything okay do not use this company stay far away

  • sontrebor llw (@sontrebor) reported

    @virginmedia BROMLEY KENT All broadband services are down in my house of 4 occupants all needing the internet for their own desperate reasons please please helpppppp!!!!!!