Virgin Media

Virgin Media Outage Report in Bromley, Greater London, England

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The latest reports from users having issues in Bromley come from postal codes BR2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bromley, Greater London, England 10/26/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, City of London, Southwark, London, Hackney, Croydon, Poplar, Hammersmith, Romford, Islington, Redhill, Newham, Camden Town, Dagenham and Hampstead.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomCity of London Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @virginmedia C'mon... I wouldn't have taken to tweeting if I had not exhausted every aspect of rectifying the issue. The issue lays in your corner.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please @virginmedia fix your street cab NW3

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia

  • TerryDBlack Terry Black (@TerryDBlack) reported from Lambeth, England

    Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.

  • Gooner_Stu1 SG (@Gooner_Stu1) reported from Camden Town, England

    @virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue

  • MalcolmDGama04 Malcolm (@MalcolmDGama04) reported from Croydon, England

    @virginmedia Not one person at your technical help desk knows how to configure a router.

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now

  • ezzye Ezzy Elliott (@ezzye) reported from Hackney, England

    @hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.

  • raymondphill raymondphill (@raymondphill) reported from Bromley, England

    @virginmedia Connectivity on your network is woeful.

  • simonewoolley Simon Woolley (@simonewoolley) reported from Lambeth, England

    @virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍

  • davidwaddelluk David Waddell (@davidwaddelluk) reported from Camden Town, England

    Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom

  • BorelandTrevor Trevor Boreland (@BorelandTrevor) reported from Bromley, England

    So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage

  • Chihao Steve Tran (@Chihao) reported from Hammersmith, England

    Yet again @virginmedia broadband and router is down. So is the website to check it. #useless.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BadCustomerSvce Bad Customer Service UK (@BadCustomerSvce) reported

    @virginmedia The problem is it was sorted by me with very little useful assistance from you guys, what are your thoughts?

  • ceejcee cjc (@ceejcee) reported

    @ShippersUnbound @virginmedia Don’t ever move to Lisbon, Portugal if you think that is bad!

  • zionhopkins1 Zion Hopkins (@zionhopkins1) reported

    @virginmedia our broadband has been up and down for 2 weeks now. Keep trying to get in contact and the line gets cut off. How do I go about getting in contact with someone. Thanks

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service

  • xSWISSchrisx SWISSchris (@xSWISSchrisx) reported

    @ShippersUnbound @virginmedia A month ago BT sent an engineer out to us next day. Have to say (once I managed to speak to a human being in the phone) it was excellent service.

  • tonyhawken Anthony John Hawken (@tonyhawken) reported

    @virginmedia I have checked on the Virgin Media status page. They report nothing. The poor service I am getting is my normal service these days. if there is an issue and it is reported on the status page I get no Internet at all.

  • cajriley51 Jacqui Riley (@cajriley51) reported from Stoke-on-Trent, England

    @virginmedia Is anyone answering your phones???!!!!!!. I've been hanging on for 35 minutes. Disgusting customer service.

  • mindfulmiss1 Samira 🧠 (@mindfulmiss1) reported

    @virginmedia After hours they have now agreed to send a technician - I am really disappointed with the service I have received

  • ashward50 WhiteRoding FC 45s (@ashward50) reported

    @virginmedia Yep... had to call again this morning to escalate... after waiting 24hrs for no reply due within 4hrs. Apparently I now have to wait another 72hrs+ for you to reply to my complaint about you breaking your own promised initial response to your service failure #PUpInABrewery

  • amyyhowarth Amy Howarth (@amyyhowarth) reported

    @virginmedia No, they sent me a message at 7:15 am and said they were putting me through to customer relations, nothing since.