Virgin Media Outage Report in Bromley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Bromley come from postal codes BR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Bromley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, Hammersmith, London, City of London, Tower Hamlets, Islington, City of Westminster, Camden Town, Croydon, Ilford, Newham, Orpington, Waltham Forest and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Hackney |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
-
Annie Caird 🌻
(@AnnieCaird) reported
from
Islington, England
@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
-
Lewis Allen ⚒
(@_Lewis_A) reported
from
Romford, England
On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.
-
anne hill
(@gorgeousuk) reported
from
Bromley, England
My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.
-
Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
-
Paul Lewis
(@paulstevenlewis) reported
from
Islington, England
@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
-
Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
-
Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
-
R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
-
radz
(@rtkosha) reported
from
Stratford, England
virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
-
Lewis Allen ⚒
(@_Lewis_A) reported
from
Romford, England
So @virginmedia want £288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!
-
Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
@virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!
-
Michael James Weaver
(@Weaverfooty14) reported
from
Blackheath, England
@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
-
Frank Douglas, Hon. PhD.
(@fdoug23) reported
from
Merton, England
Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
-
Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
-
Bernie Biggs
(@Biggsy58) reported
from
Bexleyheath, England
@virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.
-
My Football Shirt
(@Slatsman) reported
from
Bexleyheath, England
@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
-
Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
-
Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
-
J
(@not_on_fire) reported
from
Epsom, England
@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
-
anne hill
(@gorgeousuk) reported
from
Bromley, England
@virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Pink
(@mattpinkuk) reported
@Talesofanalfa @virginmedia Reading the docs, apparantly not. But I may be able to take out a new, overriding contract. Looking online I can get that for about 9% more than today which I would be happy with - but why wasn't I offered that before just informing me of the increase? Terrible behaviour.
-
Dan Thompson
(@DanThompson7) reported
@virginmedia I just want to cancel my contract in which I have every right to do with 30 days notice as I’m not in a contract. Why won’t any of your team handle this? Been handed over to 7 people! Over an hour on the phone! Honestly not convinced I would ever come back!
-
Siân
(@shiashau) reported
@virginmedia I don't think there is an outage because my parents can perfectly use the Internet in the room where the router is. But in any other room the Internet very quickly goes from full strength to no connection
-
Everything Football
(@FisforFooty) reported
@virginmedia Yes. I try this every single time it is faulty, which is basically every week. Your service has severe signal issues.
-
Michael Reid
(@roboticllama) reported
@virginmedia As an ongoing saga, in the past 36 hrs since my whatsapp conversation with @virginmedia started, the word cancel has been used 15 times, with the last 4 times with the addition "my contract" been through three departments, none of them understand customer service! Still going!
-
Harry Deansway
(@Deansbomb) reported
@virginmedia Its a problem as my phone is cut off....
-
Ed Thomson
(@ThomsonEdwint) reported
@virginmedia Have reinstalled Sky Sports app many times and cannot access my Sky Sports through virgin tv go either. Your technical help is bizarre! I need your technical people to remotely access my device and work to solve problems. Basically your technical help is useless
-
George
(@georgejdeeb) reported
@virginmedia Hi. Yep I am moving to a new address. I got that far before your site cut out. Haven’t selected my required service or anything important like that.
-
AJ
(@AJ_gEEZa) reported
@DoIIymarie @virginmedia Mine is the same! Never works until 40mins in!
-
Rich Pohler
(@richpohler) reported
@virginmedia constant outages today and yesterday, rebooting router not solving the problem. Download speeds barely half what is expected most of the time. Such a poor service at the moment and impossible to reach customer service.