Virgin Media outages and service status in Bromley, England

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bromley, England

The most recent Virgin Media outage reports came from the following cities: Newham, Southwark, Croydon, Bromley, City of Westminster, City of London, Bexley, Warlingham, Poplar, Thornton Heath, Purley, Mitcham, Orpington, and Bexleyheath.

City	Problem Type	Report Time
Newham	E-mail	9 hours ago
Newham	Internet	14 hours ago
Southwark	E-mail	18 hours ago
Southwark	Internet	19 hours ago
Croydon	Internet	1 day ago
Bromley	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

• 
  Mark Connolly (@macon1375) reported 24 seconds ago from Crayford, England

  @virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didn’t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!

• 
  Jane Common (@JaneCommon) reported 1 minute ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Mitzy (@mihaialaci) reported 5 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Declan Higgins ☘ (@declan1968) reported 9 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  mark (@PieFaceMark) reported 14 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  A voice only (@Avoiceonly2) reported 19 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Adam H-Matthews (@AdamHMatthews) reported 19 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  anne hill (@gorgeousuk) reported 22 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Jane Common (@JaneCommon) reported 35 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Ranjan Mallya (@RanjanMallya) reported 38 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  anne hill (@gorgeousuk) reported 39 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 42 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 43 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  travelling Adam (@TravellingAdam) reported 44 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  anne hill (@gorgeousuk) reported 55 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Philip 🦅 (@Phil_Swallow) reported 55 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Tim Hyson (@timhyson) reported 56 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Baz, Wacky worm! (@mobiusb2) reported 58 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Tony Kinson (@mrkinski) reported 59 minutes ago from Bexleyheath, England

  After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

• 
  Vincenzo Rampulla (@vmrampulla) reported 59 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Green (@pgreen83) reported 10 minutes ago

  @virginmedia I have sent you two private messages and have not had a response. Is this how you treat customer complaints?

• 
  Jess Stocks (@jrstocks89) reported 10 minutes ago

  @virginmedia still no response. I’m paying a lot of money to access Sky Sports red button on my TV but still another 8 days to apparently fix it All the sport I want to watch is again on the red button this weekend

• 
  Jacob Kaplan (@sucksfacebook) reported 12 minutes ago

  @virginmedia how do i register interest for a xgs-pon network line?

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 13 minutes ago

  @YouMadBruv3r @virginmedia Says 28th status for fix its so annoying

• 
  Johnny Mac (@JohnMac19059272) reported 15 minutes ago

  @JFab208 @virginmedia Its never going to be a success. Go back to the satellite dish. Was far better. Id never touch any Internet co

• 
  Dean Risley (@dean_risley) reported 16 minutes ago

  @virginmedia my wireless router was upgraded by you because it was old. Installed new & now have less wifi coverage at my home than before. Engineer attends & recommends 2 boosters, have now spoken to customer services on several occasions & made a complaint but still waiting !!

• 
  APTS Archive (@APTSArchive) reported 18 minutes ago

  @virginmedia we notified you in early July that we would be moving on 31st. You deemed our new address as unserviceable & therefore there would be no early termination fee & to return the kit to you. I have made in excess of 10 phone calls with your moving home team - amount to several hours getting contradictory information every time I've phoned, depending on who I spoke with. On Wednesday you took £1,070 from our bank account, causing us to become overdrawn, despite assurances from your moving home team that there was an extension on our account in order to give us time to return the kit, & no early termination fee would be charged. The kit was returned to you on Wednesday morning. Upon phoning yesterday (yet again), I was dealt with someone that might as well have been a robot, he's inability to listen & constant repeating set phrases over & over again was of little help & particularly annoying. You have made the issue of moving home particularly difficult and stressful, which for a company of your size I find inexcusable. I emailed your moving home team on Tuesday & yesterday yet have still not received a reply, despite being told in a phone call my email would be dealt with as a matter or urgency! I'm resorting to public exposure in the vain hope there will be some action & you will expedite this matter.

• 
  john (@jhargie4) reported 20 minutes ago

  @O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.

• 
  Kath Moonlight (@kath_moonlight) reported 23 minutes ago

  @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.

• 
  Yvie777 (@Yvie777) reported 24 minutes ago

  @virginmedia I am still waiting for my refund, despite multiple phone calls where you assured me it would be processed. I have yet to receive it. This experience confirms my decision to leave due to your poor customer service and unresolved issues.