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Virgin Media outages and service status in Bromley, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Bromley, including 5 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 5, 12:50 PM GMT+1.
  • 49% Internet (49%)
  • 25% TV (25%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 0% Phone (0%)

The latest reports from users having issues in Bromley come from postal codes BR1 , BR2 , BR3 , BR4 and BR5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bromley, England

The most recent Virgin Media outage reports came from the following cities: Southwark, City of Westminster, City of London, Croydon, Orpington, Newham, Poplar, Bexleyheath, Welling, Bromley, Mitcham, Erith, and Beckenham.

CityProblem TypeReport Time
Southwark Internet 2 hours ago
City of Westminster Internet 17 hours ago
City of Westminster Total Blackout 19 hours ago
City of London Internet 19 hours ago
Croydon Internet 23 hours ago
City of Westminster Internet 1 day ago

Nearby cities with recent reports

Croydon

11 recent signals

23 hours ago
City of Westminster

7 recent signals

17 hours ago
City of London

5 recent signals

19 hours ago
Southwark

3 recent signals

2 hours ago
Newham

3 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Virgin Media should change their name to Virgin Media Outage

  • ameehan71
    Alex (@ameehan71) reported from Bromley, England

    @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • gendal
    Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

  • nicktippett
    Nick Tippett (@nicktippett) reported from Croydon, England

    @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

  • Champs707007
    Stephen Champion (@Champs707007) reported from Bromley, England

    @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

  • Miss_Toppin
    Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.

  • bethcanadian
    Beth (@bethcanadian) reported from Lambeth, England

    @virginmedia I came home to it working so whatever you did to fix it, thank you!

  • PJacksonClark
    #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

  • Flipringer
    Philippa Rooke (@Flipringer) reported from Bromley, England

    @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

  • Khaled_Miah1
    Khaled Miah (@Khaled_Miah1) reported from Poplar, England

    @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

  • befitat50
    Befitat50 (@befitat50) reported from Lambeth, England

    @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

  • befitat50
    Befitat50 (@befitat50) reported from Lambeth, England

    You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

  • BowTieMendoza
    VM (@BowTieMendoza) reported from Camberwell, England

    @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

  • joshuamasters_
    Joshua Masters🎥 (@joshuamasters_) reported from Lambeth, England

    @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

  • Boubs1985
    Kerry Vaughan (@Boubs1985) reported from Addington, England

    Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

  • imbranzo
    Mamba 〽️🦋 (@imbranzo) reported from Bromley, England

    holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _Alfista
    ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported

    @ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.

  • Lulette5772
    C B (@Lulette5772) reported

    @virginmedia why is your app so useless, can’t do anything with it as any actions takes you to chat. You’re forced to chat/call VM for everything. My contract is ending, so had to call VM, a torturous experience. After 30minutes on hold achieved basically nothing. It’s so poor

  • sunnysenguk
    Sunny Singh (@sunnysenguk) reported

    @virginmedia I’ve DM you 3 days ago.. and I havnt had a response.. amazing customer service from Virgin media.. you asked me to message and I hav..

  • GoddessAsha
    💥GoddessAsha 💥💥 Alt Media Radio Reporter 💥 (@GoddessAsha) reported

    @virginmedia what is going on with your website I can’t login ?

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia Yes, and there is no issue showing

  • iBraderz
    iBraderz (@iBraderz) reported

    @virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.

  • O2
    O2 (@O2) reported

    @arcanelove Hi it's us from Virgin Media O2. Sorry to hear your having this issue, if you like we could discuss this further over a private chat, so we can get more information. Have you tried these number 👉 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone.

  • emmawhufc42
    Emma ✞ 🦌 (@emmawhufc42) reported

    I’m trying to cancel Netflix but now I have to call virgin media because it’s through them I’ll be back in six hours once I’m off the phone

  • cschmeer
    Christian Schmeer (@cschmeer) reported

    @virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but it all my network connections run to the cupboard by the entrance.

  • ArrEssVeeTwin
    Mike (@ArrEssVeeTwin) reported

    @_Alfista @jen_moxon @virginmedia Genuinely never had an issue. BT twice ignored the ombudsman’s ruling when they ****** me over tho. In the end they paid me £80 to leave. The only way to renew with Virgin is to go to cancellations tho. And they’ll still **** it up