Virgin Media Outage Report in Bromley, Greater London, England
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The latest reports from users having issues in Bromley come from postal codes BR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bromley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, Wandsworth, Hammersmith, Croydon, Hampstead, City of London, Ilford, Islington, Waltham Forest, City of Westminster, Bromley, Newham and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@thealisonedgar I would understand if they offered a service and I was choosing not to take it. They can’t offer a connection in London - it’s not the outer Hebrides. Leaves a bitter taste. Will never go back to @virginmedia
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Kate
(@whoiskatrin) reported
from
Islington, England
@aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show
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MOMO
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?
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Yao Song Ng
(@notquiteYao) reported
from
Islington, England
I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@MartynJohnPR @virginmedia I’m half way through an 18month contract - so it would be slightly more to let in run out. So frustrating as they’re saying it’s a disconnection fee but are the ones forcing me into it as they don’t offer the service
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Raymond Barber
(@RayBarber21) reported
from
Wandsworth, England
@virginmedia every weekend, without fail, 5 minutes before the GP, your rubbish internet stops working. Why?
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Kyle Sewell
(@KyleSew2112) reported
from
Bromley, England
Right what ******* idiot at Virgin media thought it's ok to reboot my TV
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ED PARSONS
(@edparsons) reported
from
Wandsworth, England
@mikejtisherwood @virginmedia Good Luck took @virginmedia 3 months to respond to my complaint! They are great until something goes wrong..
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Agustin Pesciallo #WearAMask
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, I have done everything its suggested. It says the connection it's ok, but i cannot have a proper vc since the very beginning after installation. I had virgin broadband for two years in another home and it was fantastic but this time it's not working. Please help.
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
Terrible customer service from @virginmedia . Don’t offer coverage at my new house and want £250 to cancel my existing connection. Would be happy to take it with me but they can’t offer a service (that should be their issue not mine). #dreadful #avoid
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Porgie
(@george_hut) reported
from
Islington, England
WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
@virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is
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Martin
(@dickerboy) reported
from
Merton, England
My @virginmedia service is completely down again. Shambolic.
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Sarah Waygood 💙
(@SarahWaygood) reported
from
Sutton at Hone, England
@virginmedia please could someone contact me. On hold for 20 minutes. No TV service.
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Santero, human ambassador to ducks
(@djsantero) reported
from
Camberwell, England
@DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...
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paul davis
(@daviduaregod) reported
from
Romford, England
@virginmedia I want to upgrade as I had problems with my income but I can’t do it online don’t say nothing about my next package it’s. A disgrace I can’t phone as it cost me
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia WHY IS YOUR SERVICE SOOOO BAD SECOND TIME IN A WEEK
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Sara Rainwater
(@sarainh2o) reported
from
Sutton at Hone, England
.@virginmedia my Virgin TV Go app hasn’t worked in 2 months. No luck uninstalling and reinstalling it, nor when I called your tech support for help. Any ideas?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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panzerfaust81
(@panzerfaust81) reported
@Ofcom Certainly - happy to detail how Virgin are failing to provide the service I am being charged for. Still no snail mail from @virginmedia - again breaking their contractual obligation. I an having to pay for BT wifi due to Virgin's repeated failures which I intend to recoup.
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Paul Phillips
(@PaulPhill6975) reported
@virginmedia. I have tried unsuccessfully 3 times to cancel my broadband and phone package with you on a number of occasions today, but every time I get transferred to cancellations, the phone rings after waiting a while, then the phone goes dead. Please respond with a solution.
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Steve Mills
(@millsyblue) reported
@VirginMediaCare @virginmedia At the moment... a couple... been poor for some time now.
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Tony
(@Two_Fist) reported
@virginmedia just moved home taking out the Fibre 500. 3 days I have experienced internet not working, every time I call virgin it scans equipment saying needs restart. I am not able to speak to someone and log loss or service.
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Colin Wooster
(@ColinWooster) reported
@whealie @virginmedia Don't let the Bxxxxxds get you down.q
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paul doyle
(@Pjdoyle) reported
Anyone else losing TV signal with @virginmedia ? If it's not TV it's internet lately
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DPH 🥀
(@PoeticJustice23) reported
My WiFi doesn't work like ever @virginmedia Seriously if it was free it would be fine but it isn't
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Amy Howarth
(@amyyhowarth) reported
Hi @virginhelp @virginmedia, intermittent tv and broadband service in bn11 area not showing up on the app. Broadband cutting out every 15 minutes or so for the past hour. Ideally need stable Internet for this evening as will be doing uni work. Please help
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sof2410
(@sofia18805377) reported
@virginmedia price has gone up again!Already paying an extortionate amount for internet. Can you please explain why you only give new customers good prices but hike up the prices for your existing customers? How can I cancel? Without having to call and be on hold constantly
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Justin Hams
(@Jace1959) reported
@virginmedia just been on the phone with a broadband issue FOR 45 minutes. Their solution is for my household to connect to the router by Ethernet cables. REALLY !! Now waiting for a manager who is on his lunch break. Take my money without a service