Virgin Media

Virgin Media Outage Report in Bromley, Greater London, England

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The latest reports from users having issues in Bromley come from postal codes BR2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bromley, Greater London, England 12/15/2024 06:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bromley, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Islington, Kensington, Coldblow, Croydon, Paddington, Dagenham, Cricklewood, Upminster, Redhill, Lewisham, Southwark, Welling and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • Murrony Jenny Haines (@Murrony) reported from Islington, England

    @virginmedia what a terrible customer service experience

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia The WiFi has problems

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @virginmedia Oh good just thought it was a strange one as I’m pretty sure you’d email/text that kind of information. Any news on the other issue mentioned?

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    @virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!

  • grahamrhome Graham Roberts (@grahamrhome) reported from Croydon, England

    @virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    @virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.

  • matteobuschitta Matteo Buschittari (@matteobuschitta) reported from Wandsworth, England

    @virginmedia internet not working in clapham common area...tried all the procedures already and none working

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    @virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia I’ve never had this problem before

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.

  • CheukRuby Ruby Lau (@CheukRuby) reported from London, England

    Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia There is nothing with service could I have a hub 3 ??

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @virginmedia @virginhelp my other half has had 2 phone calls this morning saying our internet/router will be going down in 4hrs as we need a new box or router? Is this genuine? Also any chance some1 will come back to link us up to our own connection and not next doors?

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HutchTheClutch Honoris Hutch (@HutchTheClutch) reported

    @virginmedia So what you're saying is your social media team have 0 power to actually help, defeating the purpose entirely, and your phone system is designed to stop people getting through to a human. Is that right?

  • babydollirish2 I💚Dublin (@babydollirish2) reported

    Is there a virgin media tv outage in Dublin 15 @VirginMedia_TV

  • KimMCutter Kim Mount (@KimMCutter) reported

    27 minutes on the phone to @virginmedia for a simple hub replacement due to widely known dhcp issue on residential package (family member) and still no further. Waiting for a call back as it seems nobody can approve a hub swap despite free upgrades to v3 hub being available too..

  • drew_cooper98 Druuuu (@drew_cooper98) reported

    @virginmedia Please adjust your telephone handlers. I’ve just signed an absolutely pointless contract because only the handheld device agreement came through without a sim agreement. Worst thing is the second agent couldn’t find any information. Would appreciate a cancellation.

  • Valerie_O_B Valerie O'Brien (@Valerie_O_B) reported

    @virginmedia @CoachCaulfield Hi @virginmedia , I have an identical issue to the above with two TVs. All wires are connected properly. Your customer care line appears to be closed. Please advise?

  • TheBluesTalk1 The Blues Talk (@TheBluesTalk1) reported

    @virginmedia fix your wifi

  • aonxxx4 aonxxx (@aonxxx4) reported

    @virginmedia I’ve had a fault in my area for ONE MONTH. Your customer service rep told me it’s because you’re improving your service but how can that lead to me having no service.

  • Richard121 Richard Evans (@Richard121) reported

    @virginmedia This is not how works, if you can’t help me out pass me onto somebody who can, don’t leave me out to hang. Why ask me for all this information and then not help?? So, now I’m back to square one. Poor service. Help me out here, pass my details on and give me a name at Virgin.

  • aonxxx4 aonxxx (@aonxxx4) reported

    @virginmedia I’m on the phone right now to your customer service and they’re not helping me so why should I bother with a web chat

  • aonxxx4 aonxxx (@aonxxx4) reported

    @virginmedia Honestly at my wits end with you. If this issue isn’t settled I’m going to look into small claims court at this point cos this is unacceptable